Information Technology Associate jobs at Finish Line - 1802 jobs
Deskside Support Technician
Lids 4.7
Indianapolis, IN jobs
About our Company
Lids Sports Group is the largest licensed sports retailer in North America, selling fan and fashion-oriented headwear and apparel across the US and abroad. Operating out of Indianapolis, IN, our retail stores offer officially licensed headwear and apparel from collegiate and professional sports teams, plus top brands like Nike, New Era, Lululemon, and Mitchell & Ness. In addition to our wide assortment, we are the industry leader in on demand customization.
We currently operate 1,300+ brick and mortar locations, including specialty concept stores for the NBA, NHL, Paris Saint-Germain, and the two largest MLB franchises, via our Yankees & Dodgers Clubhouse stores. Lids have built partnerships and collaborations with iconic global brands including Marvel/Disney, Playboy, Travis Scott's Cactus Jack, and Post Malone, creating a community where fans, fashion, and culture collide.
General Position Summary
The ability to understand all IT support processes and products used within the Company as well as the ability to problem solve at a fast pace.
Principle Duties and Responsibilities
Provide technical assistance to corporate computer users.
Answer questions or resolve computer problems in person, via telephone, or electronically.
Keep abreast of new product lines relative to Lids standards. Evaluate new products and make recommendations on hardware standards for LIDS Corp and Stores.
Work with current and potential service (warranty or out of warranty repair) and equipment secondary market/decommission vendors to establish best pricing and services.
Provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
Performs computer hardware and software installations, maintenance tasks, troubleshoots, and repairs computer systems and peripheral equipment.
Processes timely and accurate information to ensure compliance with vendor warranty requirements.
Maintains the highest level of customer satisfaction by resolving all tangible problems and concerns.
Additional Principal Duties and Responsibilities
Configure & Deliver Corp IT Equipment as needed.
Assists the IT Depot in diagnosing and troubleshooting IT equipment
Interface with all departments, as requested, to fulfill IT hardware needs.
Support and adhere to all company policies, procedures, and guidelines.
Provide excellent customer service as outlined in the HW&L policy manual.
Maintains and updates work order tickets in ITSM tool
Completes all Dell warranty work responsible for gathering and documenting equipment needing repair, coordination of work to be completed with Dell and return of repaired equipment to active inventory.
Job Required Knowledge & Skills
Associates Degree (Bachelor's preferred) in a computer related curriculum preferred.
A minimum of 3 years experience supporting and maintaining various computer hardware and desktop software.
Strong problem solving and communication skills.
Knowledge of the following hardware devices and internal components:
Personal Computer and Laptops: CPU, Keyboard, Monitor, Mouse
Peripherals: Scanners, Check readers, Receipt Printers, Laser Printers, RF-Guns, PDA, Modems, Monitors
Audio/Visual Products
Knowledge of Window Operating Systems and the Microsoft Suite, IT Systems (Track IT).
$81k-111k yearly est. 3d ago
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Help Desk Analyst
Altar'd State 3.8
Knoxville, TN jobs
Who Are We?
Altar'd State is a rapidly growing women's fashion brand with more than 120 boutiques in 38 states. We offer a place of respite and a distinctive shopping experience with the latest fashion finds, the most sought-after accessories, as well as charming home décor and gifts.
Our Mission
“Stand Out. For Good”. At Altar'd State, those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need.
The Role
The Help Desk Analyst is the primary point of contact for technical and operational support issues identified by our stores, home office, and distribution center organizations. Help Desk Analysts track all support issues, resolve issues, and follow up on all escalations. This individual works closely with the rest of the IT department to ensure system uptime and prompt resolution to all issues. This individual will also be part of future technology projects.
Primary Responsibilities
Answer all calls for help either by phone, chat, email, or portal entry using ticketing platform
Manage and prioritize central ticketing queue to ensure timely resolution of issues
Perform troubleshooting through diagnostic techniques for retail stores, distribution centers, and home office locations
Walk Guest through problem solving process
Determine the best solution based on issues and details provided by Guests
Install, modify, and repair computer hardware and software
Facilitate and direct resolution with on site technicians or vendors as needed
Provide accurate information on IT products or services
Follow up and update Guest on status of issues
Maintain the highest level of guest service
Record events, problems and resolution in logs
Identify and escalate situations requiring urgent attention
Writing and editing technical documentation
Additional special projects as assigned
Skills and Abilities
Exceptional time management, facilitation, and organizational skills
Strong interpersonal skills and excellent verbal and written communication skills
Customer oriented and cool under pressure
Problem solving mindset
Experience with any system support ticketing platform
Experience with installing, configuring, administering and troubleshooting a wide range of desktop hardware and software
Experience with troubleshooting printers, scanner and various other peripherals
Knowledge of networking hardware including routers, switches and VPN appliances
Retail industry experience
Education and Experience
CompTIA A+ certification or ability to earn certification within 1 year of employment
Associate's degree in a technology focused area
1-2 years in a customer service focused role
$29k-33k yearly est. 4d ago
IT System Administrator - Onsite at DC - 2nd Shift - Joliet, IL
Harbor Freight Tools 4.4
Joliet, IL jobs
The IT Systems Administrator may be required to perform duties that include elevated privileges. As a trusted custodian to the Company's sensitive information and/or systems you will be expected to maintain professional conduct and protect the confidentiality of any information to which you may have access. You will be expected to commit yourself to the highest standards of moral and business ethics.
Essential Duties and Responsibilities
Support a 2 million square foot warehouse environment
Configure/Troubleshoot desktop issues and applications
Assist staff with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment, thin clients, and software within established standards and guidelines
Configure/Troubleshoot handheld scanners, Access Points, and warehouse networking
Cable/Replace any failed hardware for warehouse wireless support mounted at 30 feet and higher utilizing a scissor lift or fork lift
Provide a point of escalation and support to the Technical Infrastructure Group
Participate in weekend, night, and alternate shift maintenance activities, as required
Perform general system administration duties in a Windows Active Directory environment
Support, maintain and administer third party applications
Produce appropriate documentation for application deployment, configuration, and related processes
Participate in disaster recovery planning, testing and response
Perform routine preventative maintenance on all hardware on a routine and scheduled basis
Perform network troubleshooting to isolate and diagnose common network problems
Non-Essential Duties and Responsibilities
Enforce change management and compliance processes
Work as a technical resource on assigned projects
Independent analysis, communication, and problem solving
Position is expansive and additional responsibilities can be added
Additional duties as assigned by manager
Job Qualifications - Education and Experience
Excellent customer service and telephone skills, and experience in a professional service environment, with responsibility for supporting multiple applications and network environments
College degree preferred but not required.
Minimum of 3 years working experience in a warehouse environment preferred
Must have a minimum of 3 years working experience and intimate proficiency with Microsoft Technologies, IBM AIX and UNIX
Must have a minimum of 3 years working experience with Active Directory administration and troubleshooting
Must have experience supporting mobile email devices such as Blackberry, iPhone (and other, similar technologies)
Sound working knowledge of Internet/Intranet technologies including security features Sound working knowledge of network infrastructure and operations, including switching, routing, Ethernet, TCP/IP
Working knowledge of remote access technology such as VPN or VM View
Proficient and familiar with MS Office Professional Suite including the ability to fluently use Microsoft Word, Excel and PowerPoint
Must have Good verbal and written communications skills
Self-motivated and directed
Must have very strong problem solving skills
Physical Requirements
General office environment requiring ability to:
stand, walk, sit for extended periods of time
speak and listen to others in person and over the phone
use keyboard and read from computer screen and reports
lift up to 15 lbs.
Safety
The candidate must be able to perform this job safely in accordance with standard operating procedures and good manufacturing practices, without endangering the health or safety of self or others.
Supervisory Responsibility
None
$54k-68k yearly est. 6d ago
Information Technology Intern
Wakefern Food Corp 4.5
Edison, NJ jobs
InformationTechnology Internship
Program Dates
May 27, 2026 - August 7, 2026
Wakefern Food Corp. is the largest retailer-owned cooperative in the United States and supports its co-operative members' retail operations, trading under the ShopRite , Price Rite , The Fresh Grocer , Dearborn Markets , Fairway Markets , Gourmet Garage , Di Bruno Bros , and Morton Williams banners.
Employing an innovative approach to wholesale business services, Wakefern focuses on helping the independent retailer compete in a big business world. Providing the tools entrepreneurs need to stay a step ahead of the competition, Wakefern's co-operative members benefit from the company's extensive portfolio of services, including innovative technology, private label development, and best in class procurement practices.
Your contribution
This internship position is a great opportunity for a student majoring in InformationTechnology, or another related field to gain hands-on experience working with Wakefern's Tech Department.
The intern will function independently and as a member of a project team under the general direction of senior staff members. They must establish and maintain appropriate working relationships with department staff members, operating personnel, customers and vendor representatives in order to carry out this function. The intern will perform a variety of tasks and receive valuable industry exposure throughout the summer.
We are hiring interns across the following functions within InformationTechnology:
Infrastructure
Merchandising & Category Management
Point of Sale, Payment & Pharm
HR/Legal Systems & Retail Services
Business of IT
Logistics & Supply Chain Innovation
Replenishment & Warehouse Management
What you will do
Program modifications (i.e., program maintenance)
Program & Project testing (including test data development)
Job control and operating instruction preparation
Data analysis
Introductory programming opportunities
Project and program documentation
Project implementation and follow-up
User training and preparation of user manuals
Compliance with departmental standards, procedures and policies
Completion of educational and professional development courses
Establish and maintain appropriate working relationships with CISD staff members, operating personnel, customers and vendor representatives in order to carry out this function
Provide technical direction and assistance as required
What we are looking for
Interns are required to comply with the 5-day in-person attendance policy for the program
Must be at least 18 years old
Must have completed 24 college credits with a 3.0 cumulative GPA or better
Will be enrolled in an undergraduate or graduate school for fall
Successful completion of a substance abuse test and background check is required
Strong MS Office skills (Excel, Word and PowerPoint required)
Valid driver's license and flexibility with regard to travel required
Strong interpersonal, analytical and customer service skills with the ability to multitask and manage time effectively
Excellent communication skills (written, oral and presentation)
Ability to exhibit proper business etiquette when dealing with all levels of the organization
Previous work experience in a retail environment is beneficial
Company Perks
Vibrant Food Centric Culture
Corporate Training and Development University
Collaborative Team Environment
Educational Workshops
Networking Opportunities
Volunteer Opportunities
Compensation and Benefits:
First year Tech Interns will be paid at $17.00 per hour. Returning Tech interns will be paid at $18.00 per hour. Master's students will be paid at $19.00 per hour. Interns are not eligible for company benefits including medical, dental, and vision coverage, life and disability insurance, a 401(k) retirement plan with company match & annual company contribution, paid time off and holidays.
$17-19 hourly 4d ago
SR IT Network Solutions Manager
BJ's Wholesale Club 4.1
Marlborough, MA jobs
The Sr. IT Network Solutions Manager is responsible for designing, implementing, and managing the organization's network infrastructure across LAN, WAN, WiFi, and Cloud environments. This role ensures optimal performance, security, and scalability of enterprise networks, with strong focus on Fortinet SD-WAN, Aruba LAN, WiFi, and Data Center connectivity. The position also involves managing vendor relationships, telecom billing, and leading a team of network engineers to support business objectives.
Key Responsibilities:
Network Design & Management
Leads network strategy and operations, ensuring resilient Wi-Fi performance and connectivity across retail store environments and high-volume distribution centers with extensive mobile device usage.
Lead design, implementation, and maintenance of LAN, WAN, SD-WAN (Fortinet), and Aruba WiFi environments.
Oversee Data Center network infrastructure, ensuring high availability, redundancy, and security.
Plan and execute network upgrades, migrations, and optimization projects.
Manage Cloud connectivity (AWS, Azure, GCP, etc.) and hybrid network integrations.
Ensure adherence to network performance, reliability, and security standards.
Operations & Troubleshooting
Monitor network performance and proactively resolve incidents, outages, and capacity issues.
Define and enforce network policies, configurations, and documentation standards.
Collaborate with cybersecurity teams to maintain secure connectivity and implement network segmentation as per industry standards and business requirements.
Vendor & Telecom Management
Manage relationships with network vendors, ISPs, and telecom carriers.
Review, negotiate, and optimize telecom and WAN contracts for cost efficiency.
Oversee telecom billing, invoice validation, and cost allocation.
People & Project Management
Lead, mentor, and develop a team of network engineers and support staff.
Manage project timelines, budgets, and cross-functional coordination for infrastructure initiatives.
Provide strategic input on network architecture, capacity planning, and technology roadmap.
Compliance & Reporting
Ensure compliance with corporate and regulatory security standards and business requirements.
Maintain comprehensive documentation, reports, and performance dashboards.
Support internal and external audits related to network operations.
Required Skills & Qualifications:
Bachelor's degree in computer science, InformationTechnology, or related field
7-10 years of hands-on experience managing enterprise networks.
Strong knowledge of routing protocols (BGP, OSPF), firewall configurations, and network monitoring tools.
Experience in vendor and contract management, including telecom billing oversight.
Excellent leadership, communication, and stakeholder management skills.
Relevant certifications such as Fortinet NSE 4-7, Aruba Certified Mobility Professional (ACMP), CCNP/CCIE, or AWS/Azure networking certifications preferred.
Proven expertise in:
Fortinet SD-WAN design and deployment.
Aruba LAN, WiFi design and deployment.
Data Center network operations and routing/switching (Cisco/Aruba/Fortinet).
Cloud connectivity (VPN, Direct Connect, ExpressRoute, etc.).
Key Performance Indicators (KPIs):
Network uptime and availability
Incident resolution time and SLA adherence
Network cost optimization through vendor and telecom management
Successful completion of infrastructure projects within time and budget
Team performance, engagement, and skill development
$137k-173k yearly est. 6d ago
Information Technology Project Analyst
Dollar General 4.4
Nashville, TN jobs
Coordinates, tracks, and reports status, timelines, and budgets of small to medium sized projects for the IT department. These projects will have limited durations (less than 6 months) and smaller teams.
Duties & Responsibilities:
Plans, estimates, coordinates, and tracks resources (internal and external) and tasks for projects within the Technology Governance Process.
Define Phase: Participate in the project request process. Assist in the preparation of the business case. Assist in the assembly of reports for the IT Steering Committee's decision.
Explore Phase: Create and manage project documentation storage. Facilitate sessions to identify business and technical requirements. Facilitate project chartering sessions, project work-breakdown sessions, and proof-of-concept exercises. Assist in the assembly of reports for the IT Steering Committee's decision.
Develop/Validate Phases: Manage and control the project management process. Involve the appropriate decision makers when faced with road blocks and facilitate weekly project control calls. Assist the technical lead in development of SDLC (Software Development Lifecycle) requirements and ensure IT change control processes are followed. Partner with technical and business leads to implement Agile development methodologies (situational). Report weekly on project progress and obtain information for Stoplight reports. Liaise frequently with IT department managers and business function managers to provide a steady flow of communication.
Implement/Measure Phases: Act as conduit of status information during go-live implementation. In accordance with the project plan, ensure ongoing support services are ready and online. Conduct post-project review sessions and execute activities to close out the project.
Knowledge, Skills, & Abilities:
Demonstrable leadership skills: ability to lead initiatives and coordinate/direct outside resources
Project planning and tracking experience using project management software (preferred)
Understanding of project management methodology and the Technology Governance Process
Ability to efficiently manage multiple projects: 4-6 small to medium-sized projects with an average duration of six months or less and project teams of twelve members or less
Ability to communicate effectively both verbally and in written form; good listening skills
Knowledge of systems development methodology and/or infrastructure management
Delegation and follow-up skills, with emphasis on adherence to deadlines
Ability to proactively identify project roadblocks and marshal resources necessary to overcome those roadblocks
Work Experience &/or Education:
Bachelor's degree preferred. Two to four year's experience in IT required.
PMP (Project Management Professional) certification preferred, or willingness to obtain. An equivalent combination of education and experience may be substituted.
$58k-72k yearly est. 2d ago
IT Portfolio Analyst
Dollar General 4.4
Nashville, TN jobs
**This role is not approved for Sponsorship**
Plans, governs, and measures IT success-using flexibility, transparency, and value conversations to shape the business demand to optimize and transform Dollar General. Instrumental in the support of the CIO including, but not limited to program management, coordination, communication, and oversight.
Duties & Responsibilities:
Strategic Financial Management
Develop and produce complex financial analytics to support Strategic Solutions
Coordinate and provide funding request management, reporting and tracking
Establishes enterprise wide accounting and budgeting policies and processes, as well as necessary forms and templates to support them
Facilitate the budget/forecasting process, including distribution of assumptions, gathering of inputs, validation, and reporting of results across the enterprise
Govern & Measure
Ensures appropriate compliance & governance controls are in place for policy and protection of any sensitive data
Facilitates change management, governance processes, champion organizational change, and enforces compliance to changes throughout the enterprise
Guarantee IT maintains business partnership and service oriented view, ensuring IT and business strategies alignment
Tracking, analyzing, benchmarking, and consolidating reports for key performance indicators
Consolidate project/initiatives and portfolio performance metrics from across the organization into varying views
Develop and produce executive enterprise and IT leadership level strategic reporting and presentation materials
Develop, produce, and coordinate written materials and presentations executive and board-level reporting
Portfolio Management
Gain insight across and provide varying views and analysis into IT project/initiatives portfolio (health checks, scorecards, at-a-glance, retrospectives)
Support project change management providing basic tools, templates, and structures intended to keep any change effort monitored and transparent.
Develop and produce roadmaps for the portfolios across IT and the consolidation of overlapping teams and projects/initiatives
Team Development
IT coordination & representation for companywide committees, action teams, professional networks, and resource groups and programs
Knowledge, Skills, & Abilities:
Demonstrate leadership skills with the ability to manage through consulting, advising, and influencing all levels of the organization.
Strong interpersonal skills with ability to effectively listen and communicate efficiently both verbally and in written form
Knowledge of and/or experience with development methodology and/or Infrastructure management
Ability to organize, prioritize, delegate and follow-up, with emphasis on adherence to deadlines
Ability to proactively identify financial risks, issues, action items, and facilitate the identification and implementation of alternate solutions
Resolve conflicts and create lasting productive partnerships enterprise wide
Comfort dealing with ambiguity and the ability to work independently in a fast-paced environment
Strong analytical, problem solving, and decision-making skills
Creative ability to access information from different sources and compile for analyses and presentations
Detail oriented - must be able to detect errors, identify trends, and make recommendations for improvements
Ability to thoroughly understand how decisions impact other areas of the enterprise (Big Picture Perspective)
Extensive knowledge of the MS Office Suite with expertise in excel formulas and functions
High proficiency with financial modeling and techniques
Work Experience &/or Education:
Two to four years experience in IT required
Three to four years experience in Business Financial Analysis and Corporate Accounting required
Certified Scrum Master preferred
Bachelor's degree preferred
Retail experience preferred
CAPM preferred or willingness to obtain
$58k-72k yearly est. 2d ago
Support Associate - Westport
Theory 4.4
Westport, CT jobs
At Theory, we create clothes that matter, that empower and improve the way we live through exceptional fit, fabric, and style. In 1997, Theory was founded in New York on the simple idea that stretch fabrics in tailored clothing could change how we dress and live.
Two decades later, we continue to perfect our offering of elevated wardrobe essentials for the ambitious, urban man and woman. From sourcing materials from the best mills in the world, to the innovation and craftsmanship at our atelier in New York's Meatpacking District, the integrity of our process is just as important as our final product.
In 2004, Theory was acquired by Fast Retailing, spurring international expansion of the brand. Operating 440 stores worldwide, today Theory is a New York brand with a global mindset. Our customers dream big, achieve goals, and aim for perfection. So do we, and so do our clothes.
We look forward to receiving your resume.
The Responsibilities
A Support Associate works within the store team to help achieve store sales and inventory goals. The Support Associate partners with the management and sales team to ensure a seamless flow between front and back of house. This role should be well versed in standard operating procedures and provide customers with utmost customer service.
Business Leader
Demonstrate excellent knowledge of the product to support the brand goals
Understand company tools, incentives & strategies to support meeting store sales goals
Maintain all-areas back of house including stock organization, shipping/receiving, and supply orders per policy and procedure.
Efficiently execute register functions and inventory transactions.
People Leader
Ensure effective communication between all team members
Supports ways to keep the team motivated and engaged
Contribute new & innovative ideas to support meeting business goals
Participate in all training and development meetings.
Operations Leader:
Ensure all functions of the store are maintained to support a superior shopping-experiences
Assist in all areas of stock, shipping, receiving protocols/policies, procedures and all related processes inclusive of paperwork
Support in areas of risk management, physical security, store cash control and inventory control.
Participate in physical store inventories.
Identify product concerns and communicate inventory needs to support the business goals
Comply with all point of sale register policy and procedures
Customer Focus:
Support building meaningful relationships with clients through strong-interpersonal skills both in store and over the phone.
Collaborate with all team members to support a superior shopping experience
Ensure client needs are quickly and effectively met for overall customer satisfaction
Uphold merchandise standards and maintain visual directive.
Be present on and off the floor as a Theory Brand Ambassador
The Essentials
1+ years' prior work experience in a client-centric, sales, support, or back of house environment.
Dynamic interpersonal and communication skills, both verbal and written
Independent work ethic, time management skills
Computer skills to operate point of sale system, experiences with teamwork is a plus
As an Equal Opportunity Employer, Theory LLC does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.
Ensure your Theory job offer is legitimate and don't fall victim to fraud. Theory never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a Theory or sister company email address. For added security, where possible, apply through our direct job posting.
$26k-44k yearly est. 5d ago
Technical Operations Lead
First Quality 4.7
Anderson, SC jobs
We are seeking an Operating Unit IT Leader for our First Quality Tissue facility located in Anderson, SC. This position as a key member of the IT Divisional Leadership Team provides strategic leadership and management within Divisional/Campus and FQ IT Team. This includes the development and implementation of short- and long-term strategies, development and compliance with policies, procedures, managing and optimizing IT assets, fostering a continuous improvement environment. Leads development of First Quality's long-term systems requirements and any hardware and software acquisitions required to accomplish business objectives and support company growth. Also contributes actively as a member of the Divisional/Location LT to the overall development and delivery of IT capabilities required to support business growth and provide a competitive advantage through the use of technology to First Quality.
As an Operating Unit IT Leader in our FQ IT Group, you will work closely within the assigned business in aligning technology requirements with business initiatives. The Operating Unit IT Leader is responsible to understand the business needs, assist in the prioritization of projects, ensure that projects align with the technology that best provides maximum return on investment, and direct IT strategy in support of the overall business strategy. You will also be responsible to ensure that technology initiative requests by business clients are serviced throughout the project governance lifecycle. You will serve as the lead communicator with assigned business departments in respect to technology initiatives, requirements, and escalation.
Primary responsibilities include:
• Active member of site Leadership Teams.
• Participate with business strategy, develop requirements and recommend technology solutions.
• Develop and implement Operating Unit Business Technology Roadmap.
• Suggest industry best practices that may be leveraged to provide new business value.
• Facilitate new project requests, selection and prioritization with the business unit.
• Develop annual operating unit IT budget and resource requirements to support the business plan.
• Ensure approved projects are delivered and provide highest value to FQ and the business.
• Assist in providing proper resourcing and skillsets required for each project.
• Assist in project change management efforts.
• Assist in delivery of complex projects to ensure they are on time, within budget and to customer expectations. Manage lower-level projects.
• Validate new and existing IT services provided to customer are optimal and meet business needs.
• Resolve open issues with appropriate IT Team and Divisional leadership.
• Provide feedback to services and capabilities provided by IT.
• Lead/manage local IT team to ensure needs are being met with an FQE focus.
• Responsible for customer surveys/satisfaction, service level agreements and IT improvement plans.
• Represent Divisional/Functional uniqueness requirements.
• IT Capability Plan
o IT process implementations
o Business technology solutions
The ideal candidate should possess the following:
• Bachelors' Degree in Computer Science or related field.
• Strong manufacturing environment experience demonstrated project and process management skill set.
• Strong problem solving and decision-making skills with excellent written and verbal communications skills.
• Strong leadership skills
• Ability to manage IT team on a day-to-day basis
• 10+ years IT experience with at least 2 years in a $500M+ and/or Global Business.
• Ability and desire to engage with all functions of the Enterprise to understand and articulate the business requirements as well as the IT capabilities and requirements.
• Fluent in English; second language would be preferred.
• General knowledge of all IT disciplines and technology platforms.
• Knowledge of standards and methodology of Project Management Professional (PMP).
• Ability to work within a 24/7 environment across multiple time zones.
• Demonstrated broad knowledge of major aspects of IT operations, including project management, systems development, systems analysis and design, and budget administration, with broad exposure and practical experience in IT management.
• Knowledge of business theory, business processes, management, budgeting, and business office operations.
What We Offer You
We believe that by continuously improving the quality of our benefits, we can help to raise the quality of life for our team members and their families. At First Quality you will receive:
• Competitive base salary and bonus opportunities
• Paid time off (three-week minimum)
• Medical, dental and vision starting day one
• 401(k) with employer match
• Paid parental leave
• Child and family care assistance (dependent care FSA with employer match up to $2500)
• Bundle of joy benefit (years' worth of free diapers to all team members with a new baby)
• Tuition assistance
• Wellness program with savings of up to $4,000 per year on insurance premiums
• ...and more!
First Quality is committed to protecting information under the care of First Quality Enterprises commensurate with leading industry standards and applicable regulations. As such, First Quality provides at least annual training regarding data privacy and security to employees who, as a result of their role specifications, may come in to contact with sensitive data.
First Quality is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identification, or protected Veteran status.
For immediate consideration, please go to the Careers section at ********************
to complete our online application
$89k-109k yearly est. 6d ago
Information Technology Project Manager
Arhaus 4.7
Boston Heights, OH jobs
Arhaus was founded in 1986 on a simple idea: Furniture and décor should be sustainably sourced, lovingly made, and built to last. Today, we partner with artisans around the world who share our vision, creating beautiful, heirloom-quality pieces that can be used-and loved-for generations.
Description:
A project manager's primary role is to plan, execute, and close projects effectively by coordinating resources, setting goals, and ensuring deliverables are met on time and within budget. They act as a leader, communicator, and problem solver, guiding the project team toward success. They lead project teams, manage resources, and communicate project status to stakeholders. Key responsibilities include developing project plans, tracking progress, managing risks, and ensuring client satisfaction.
Essential Duties & Responsibilities:
Creating Project Plans: Defining Project Scope: Establishing clear project goals, objectives, and deliverables. Developing a detailed roadmap including timelines, resources, and tasks.
Monitoring & Change Management: Tracking project progress, identifying potential risks, and taking corrective action. Managing project changes, ensuring they are properly documented and approved.
Resource Management & Planning: Assigning tasks, managing budgets, and allocating resources effectively. Identifying and securing necessary resources (people, budget, equipment). Developing and managing the project budget, tracking expenses, and ensuring cost control.
Problem Solving: Identifying and resolving project issues promptly and effectively. Leading project teams, managing resources, and ensuring tasks are completed on time.
Team Leadership: Motivating and guiding the project team, fostering collaboration, and providing direction. Ensuring the project meets objectives, documenting lessons learned, and securing stakeholder approval.
Stakeholder Management: Engaging with stakeholders, managing their expectations, and ensuring their satisfaction. Maintaining clear and consistent communication with stakeholders, including project updates, progress reports, and issue resolutions.
Risk Management: Identifying, assessing, and mitigating potential project risks.
Quality Assurance: Ensuring project deliverables meet quality standards.
Requirements:
Education: A bachelor's degree in business, project management, or Retail Merchandising.
Experience: 3-5 years of project management experience for mid-level roles, or 10+ years for senior positions.
Certifications: Professional certifications such as PMP (Project Management Professional) or PRINCE2 are standard for experienced candidates.
Methodologies: Proficiency in standard frameworks, including Agile, Scrum, Waterfall, or Hybrid approaches.
Software Tools: Hands-on experience with project management platforms like Jira, Asana, Monday.com, Trello, or Microsoft Project.
Financial Acumen: Proven ability to manage large project budgets, track expenses, and control costs effectively.
Planning & Analysis: Expertise in defining project scope, creating detailed schedules/timelines, and identifying/mitigating risks.
Communication: Exceptional verbal and written skills, with the ability to tailor messages for diverse audiences ranging from technical teams to executive stakeholders.
Leadership & EQ: High emotional intelligence to manage team dynamics, resolve conflicts, and motivate cross-functional or hybrid teams.
Adaptability: The capacity to pivot quickly in response to market shifts or unexpected obstacles while maintaining project momentum.
Problem-Solving: Strong critical thinking skills to analyze complex situations and implement creative, practical solutions under pressure.
Negotiation: Skill in managing competing interests among stakeholders and securing necessary resources or vendor contracts.
Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.
$76k-108k yearly est. 6d ago
IS Application Support Analyst - Supply Chain
Citi Trends 4.7
Savannah, GA jobs
Corporate or DC / Hybrid
The IS Application Support Analyst - Supply Chain is responsible for supporting and maintaining critical supply-chain applications and technologies within the Distribution Center (DC) environment. This role ensures the stability, performance, and security of systems such as WMS, TMS, LMS, and related hardware including RF scanners, automation equipment, and printers. The analyst provides daily operational support, troubleshoots system and hardware issues, analyzes data to drive process improvements, and collaborates with cross-functional teams and vendors to enhance system functionality.
DUTIES/RESPONSIBILITIES:
Install, configure, maintain, and support supply-chain-related applications, hardware, ensuring stable and secure system operations.
Provide day-to-day application support for Distribution Center (DC) systems including WMS, TMS, LMS, and related technologies (RF scanners, automation, Put-to-Light, printers, etc.).
Troubleshoot and resolve technical issues such as WMS/TMS/LMS errors, integration failures, hardware malfunctions, and network/connectivity problems, escalating to IT teams or vendors as needed.
Analyze operational and system data to identify inefficiencies, perform root-cause analysis, and recommend/implement process or system improvements.
Collaborate with business users, IT teams, and vendors to assess requirements, validate data accuracy, and ensure optimal application performance.
Participate in system upgrades, enhancements, testing, and implementations; document functional requirements, test results, procedures, and support materials.
Train and support end users on applications, system processes, and security best practices.
Monitor application and system performance, create and analyze reports/logs, and track performance metrics to ensure high availability and operational throughput.
Coordinate vendor activities during system outages, updates, and upgrades, ensuring issues are documented, tracked, and resolved.
Execute assigned tasks with accuracy and timeliness; manage priorities and select appropriate methods to complete work efficiently.
Participate in business continuity and disaster recovery planning, testing, and event execution.
Provide support coverage during night, weekend, or on-call rotations as required.
Perform additional duties as assigned to support supply chain operations and technology initiatives.
REQUIRED SKILLS/ABILITIES:
Strong analytical, troubleshooting, and root-cause problem-solving abilities.
Effective written and verbal communication skills, with the ability to support and train end users.
Ability to learn and apply new technologies quickly in a fast-paced DC environment.
Experience with SQL and relational databases; proficiency with Excel and reporting tools.
Ability to document processes, requirements, and test results for system changes.
Ability to work independently, collaborate across teams, and drive resolution through obstacles.
Strong organizational skills with the ability to prioritize and manage multiple tasks.
Flexibility to support night, weekend, or on-call needs.
This position requires travel as needed.
EDUCATION/EXPERIENCE:
Bachelor's Degree in InformationTechnology, Computer Science or related field
Minimum of 3 years' experience
PHYSICAL REQUIREMENTS:
While performing the duties of this job, the employee is regularly required to sit. The employee must frequently use their hands to handle or feel objects and must be able to speak and hear clearly.
The employee may occasionally need to lift and/or move up to 25 pounds. Specific vision abilities required for this job include close vision, distance vision, and depth perception.
The employee must be able to work effectively in a fast-paced environment.
GENERAL INFORMATION:
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. Equal employment opportunities are provided to all employees and applicants for employment. Discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. is prohibited.
$84k-103k yearly est. 3d ago
IT Technician - HQ
Fashion Nova 4.0
Beverly Hills, CA jobs
About Us
Fashion Nova is the world's leading trend-to-market fashion and lifestyle brand with high-growth categories across its Women, Men, Kids and Beauty divisions. Renowned for delivering the most-wanted styles to millions worldwide, Fashion Nova earned the title of the Top 5 Most-Searched Fashion Brand on Google in 2022, alongside Louis Vuitton and Nike.
Founder & CEO Richard Saghian launched the brand in 2006, from a retail location in Los Angeles. After multiple store openings, Saghian launched the e-commerce website for Fashion Nova in 2013, pioneering a disruptive social commerce model of affordable, on-trend, size-inclusive clothing online- powered by an innovative, social media-first marketing strategy.
Today, Fashion Nova has amassed over 40 million social media followers, with annual sales of approximately $2 billion!
The brand's name has been featured in chart-topping hit songs by Cardi B, Drake, 21 Savage, Saweetie, The Game, Tyga and Offset and its styles have been worn by many celebrities, artists and athletes including Meg The Stallion, Ice Spice, Chris Brown, Floyd Mayweather, Rick Ross, Kourtney Kardashian, and Kylie Jenner.
ROLE OVERVIEW
The Fashion Nova IT team is focused on initiatives that transform Fashion Nova into a highly collaborative, mobile, and productive workforce. As the IT Technician you will help the Service Desk to continuously improve the delivery of service and support to the company, handling day-to-day IT operations, from hardware setups to account troubleshooting, while always providing the best-in-class client-side support. You will be a technical contact for some computing systems, enterprise applications, and will participate with user onboarding and projects throughout the year.
CORE COMPETENCIES
Customer focused and motivated by team success
The ability to quickly adapt to new processes and procedures while dealing with a high volume of requests and ambiguity providing “white glove” service for the user community
Experience across a wide IT scope including PC and Mac hardware, software applications, and OS support experience including installation, configuration, and troubleshooting
A historical technical contact for computing systems, enterprise applications and participate with user onboarding and projects throughout the year
A self-starter with great initiative and drive requiring minimal supervision
Strong service skills and experience supporting corporate environments
KEY RESPONSIBILITIES
Support Apple and Windows devices across the enterprise using Jira Service Desk ticketing system
Support Zoom Communication services including Zoom Phone, Zoom Rooms, Zoom Softphone and all related presentation AV services
Mobile support including iPhones and tablets
Hardware refreshes for multiple platforms
Proficient in scripting and performing mass deployments (UPDATES AND SECURITY PATCHING)
Document key application functions, admin processes and report on service status
System imaging process to replicate Windows hardware configurations
Tend to the incoming requests via the ticketing system to address problems and resolve issues in a timely manner with limited disruption
Perform ongoing support operations and continuously refine end user documentation
Create documentation for the Service Desk staff for planning, implementing, testing, rolling out upgrades, updates, and replacement hardware to the enterprise
Achieve support SLA's “Mean Time to Resolve” (MTTR)
Escalate support issues to vendors, follow up and resolve them in a timely manner
Partner with other business functions to evaluate, prioritize and resolve new issues & problem scenarios
Collaborate with other technical and functional teams to document and support business rules, system operating procedures
Help cross train staff and increase productivity through positive reinforcement and hands-on training
ROLE REQUIREMENTS
Three plus years of experience in Computer Science, Engineering or related disciplines or equivalent education experience
System administration in Linux, Microsoft, or other network related fields are a plus
Working knowledge of virtualization, VMWare, or equivalent
Experience with One Log In, Slack, Mosyle, Mas360, JAMF, Intune & Trend Micro, scripting and automation tools (a Plus)
Speaking and presentation skills to deliver end user training along with support
Experience in both MAC OS and Windows environments.
Work experience of the following applications: Google Suite/Workspace, Zoom, AD and Mobility
Understanding of IT Service Management including the ITIL framework
Ability to create effective documents, systems operating procedures & FAQs
Knowledge of systems and networking software, hardware, and networking protocols
Audio Video skills - projection, audio, recording and editing a plus
Experience supporting Windows and Apple operating systems, related experience in imaging Windows systems
BA|BS degree or equivalent work experience.
English, additional language(s) an advantage.
Schedule of this position: Monday - Friday | Core business hours | Onsite
BENEFITS
New State-of-the-art HQ located in Beverly Hills
Formalized career paths for continued professional growth
Comprehensive health insurance across Medical, Dental and Vision
401k match, with immediate vesting upon eligibility
Weekly catered lunches & fully-stock kitchen pantry!
Opportunities to travel for trade shows and vendor meetings
Summer Fridays Early Departure
Team bonding events and programs
Attractive employee discounts!
Fashion Nova, LLC, and subsidiaries thereof, is an Equal Opportunity Employer. We are steadfast in our commitment to equal employment opportunities and pledge that these objectives are reflected in all aspects of our daily operations. We will continue to recruit, hire, train, and advance in employment qualified individuals in all job titles without regard to race, color, national origin, gender, sexual orientation, gender identity, religion, age, status as a protected veteran, criminal history, or status as an individual with a disability; and shall not discriminate against any individual, any such characteristic, nor any other classification protected by local, state and|or federal law.
NOTICE AT COLLECTION
$80k-137k yearly est. Auto-Apply 39d ago
IT Technician - HQ
Fashion Nova 4.0
Beverly Hills, CA jobs
About Us Fashion Nova is the world's leading trend-to-market fashion and lifestyle brand with high-growth categories across its Women, Men, Kids and Beauty divisions. Renowned for delivering the most-wanted styles to millions worldwide, Fashion Nova earned the title of the Top 5 Most-Searched Fashion Brand on Google in 2022, alongside Louis Vuitton and Nike.
Founder & CEO Richard Saghian launched the brand in 2006, from a retail location in Los Angeles. After multiple store openings, Saghian launched the e-commerce website for Fashion Nova in 2013, pioneering a disruptive social commerce model of affordable, on-trend, size-inclusive clothing online- powered by an innovative, social media-first marketing strategy.
Today, Fashion Nova has amassed over 40 million social media followers, with annual sales of approximately $2 billion!
The brand's name has been featured in chart-topping hit songs by Cardi B, Drake, 21 Savage, Saweetie, The Game, Tyga and Offset and its styles have been worn by many celebrities, artists and athletes including Meg The Stallion, Ice Spice, Chris Brown, Floyd Mayweather, Rick Ross, Kourtney Kardashian, and Kylie Jenner.
ROLE OVERVIEW
The Fashion Nova IT team is focused on initiatives that transform Fashion Nova into a highly collaborative, mobile, and productive workforce. As the IT Technician you will help the Service Desk to continuously improve the delivery of service and support to the company, handling day-to-day IT operations, from hardware setups to account troubleshooting, while always providing the best-in-class client-side support. You will be a technical contact for some computing systems, enterprise applications, and will participate with user onboarding and projects throughout the year.
CORE COMPETENCIES
* Customer focused and motivated by team success
* The ability to quickly adapt to new processes and procedures while dealing with a high volume of requests and ambiguity providing "white glove" service for the user community
* Experience across a wide IT scope including PC and Mac hardware, software applications, and OS support experience including installation, configuration, and troubleshooting
* A historical technical contact for computing systems, enterprise applications and participate with user onboarding and projects throughout the year
* A self-starter with great initiative and drive requiring minimal supervision
* Strong service skills and experience supporting corporate environments
KEY RESPONSIBILITIES
* Support Apple and Windows devices across the enterprise using Jira Service Desk ticketing system
* Support Zoom Communication services including Zoom Phone, Zoom Rooms, Zoom Softphone and all related presentation AV services
* Mobile support including iPhones and tablets
* Hardware refreshes for multiple platforms
* Proficient in scripting and performing mass deployments (UPDATES AND SECURITY PATCHING)
* Document key application functions, admin processes and report on service status
* System imaging process to replicate Windows hardware configurations
* Tend to the incoming requests via the ticketing system to address problems and resolve issues in a timely manner with limited disruption
* Perform ongoing support operations and continuously refine end user documentation
* Create documentation for the Service Desk staff for planning, implementing, testing, rolling out upgrades, updates, and replacement hardware to the enterprise
* Achieve support SLA's "Mean Time to Resolve" (MTTR)
* Escalate support issues to vendors, follow up and resolve them in a timely manner
* Partner with other business functions to evaluate, prioritize and resolve new issues & problem scenarios
* Collaborate with other technical and functional teams to document and support business rules, system operating procedures
* Help cross train staff and increase productivity through positive reinforcement and hands-on training
ROLE REQUIREMENTS
* Three plus years of experience in Computer Science, Engineering or related disciplines or equivalent education experience
* System administration in Linux, Microsoft, or other network related fields are a plus
* Working knowledge of virtualization, VMWare, or equivalent
* Experience with One Log In, Slack, Mosyle, Mas360, JAMF, Intune & Trend Micro, scripting and automation tools (a Plus)
* Speaking and presentation skills to deliver end user training along with support
* Experience in both MAC OS and Windows environments.
* Work experience of the following applications: Google Suite/Workspace, Zoom, AD and Mobility
* Understanding of IT Service Management including the ITIL framework
* Ability to create effective documents, systems operating procedures & FAQs
* Knowledge of systems and networking software, hardware, and networking protocols
* Audio Video skills - projection, audio, recording and editing a plus
* Experience supporting Windows and Apple operating systems, related experience in imaging Windows systems
* BA|BS degree or equivalent work experience.
* English, additional language(s) an advantage.
* Schedule of this position: Monday - Friday | Core business hours | Onsite
BENEFITS
* New State-of-the-art HQ located in Beverly Hills
* Formalized career paths for continued professional growth
* Comprehensive health insurance across Medical, Dental and Vision
* 401k match, with immediate vesting upon eligibility
* Weekly catered lunches & fully-stock kitchen pantry!
* Opportunities to travel for trade shows and vendor meetings
* Summer Fridays Early Departure
* Team bonding events and programs
* Attractive employee discounts!
Fashion Nova, LLC, and subsidiaries thereof, is an Equal Opportunity Employer. We are steadfast in our commitment to equal employment opportunities and pledge that these objectives are reflected in all aspects of our daily operations. We will continue to recruit, hire, train, and advance in employment qualified individuals in all job titles without regard to race, color, national origin, gender, sexual orientation, gender identity, religion, age, status as a protected veteran, criminal history, or status as an individual with a disability; and shall not discriminate against any individual, any such characteristic, nor any other classification protected by local, state and|or federal law.
$80k-137k yearly est. Auto-Apply 44d ago
IT Roles
Alpha Technologies Usa 4.1
New York, NY jobs
We have following roles.Please send me your resumes at vince@alphait. us Java Developer .Net/C# Developer Oracle Developer Unix SA Business Analyst Project Manager Application Support Architect Other IT roles...Based in New York,Raleigh,NC and accross US Qualifications
Must have valid working Visa of US
Citizens and GCs are preferred...
Additional Information
Send me your resumes at vince@alphait. us
Pozdrawiam / With best regards,
Alpha Technologies Inc (USA)
Vince Taylor
Sr Technical Recruitment Specialist
$49k-106k yearly est. 17h ago
IT Roles
Alpha Technologies USA 4.1
New York, NY jobs
We have following roles.Please send me your resumes at vince@alphait. us
Java Developer
.Net/C# Developer
Oracle Developer
Unix SA
Business Analyst
Project Manager
Application Support
Architect
Other IT roles...Based in New York,Raleigh,NC and accross US
Qualifications
Must have valid working Visa of US
Citizens and GCs are preferred...
Additional Information
Send me your resumes at vince@alphait. us
Pozdrawiam / With best regards,
Alpha Technologies Inc (USA)
Vince Taylor
Sr Technical Recruitment Specialist
$49k-106k yearly est. 60d+ ago
IT
Price Cutter 4.3
Rogersville, MO jobs
InformationTechnology FULL TIME-CORPORATE OFFICE Reports Directly to: Larry Hayward Pyramid Foods Team Objective: Pyramid Foods believes in supporting our local communities and is dedicated to providing our customers and employees quality food and service at the best prices!
Daily Objectives:
* Responds to telephone calls, email, and personnel requests for technical support.
* Successfully diagnose, troubleshoot, and resolve software and hardware problems
* Assure continuity of the computer system for all system users.
* Install selected software and hardware products.
* Repair hardware as necessary and work closely with service vendors to ensure continuity of service.
* Investigates and resolves software and hardware problems of computer users.
* Stay abreast of the latest developments in informationtechnology.
* Recommend changes in software and hardware to improve computer capabilities.
* Provide technical assistance and advice to users local and remote, as needed.
* Assist in implementing practices that will more effectively utilize informationtechnology resources.
* Maintains efficient and reliable backup and recovery procedures and systems.
Skills:
* Proven technical support skills
* Excellent verbal and written communication skills
* Logical approach to problem solving
* Ability to manage multiple priorities and technical support problems
$38k-51k yearly est. 60d+ ago
IT PMO
L&F Project Management 4.1
Manhattan Beach, CA jobs
We are seeking a highly skilled IT PMO to join our team at L&F. The IT PMO will be responsible for overseeing all project management activities within the IT department, ensuring projects are delivered on time and within budget. This role will play a key part in driving the success of our IT initiatives and ensuring alignment with business goals.
Responsibilities:
Develop and maintain project management processes and methodologies
Monitor project progress and ensure adherence to timelines and budgets
Provide leadership and guidance to project teams
Identify and mitigate project risks
Manage project resources effectively
Prepare and present project status reports to senior management
Qualifications:
Bachelor's degree in IT or related field
5+ years of experience in project management
PMP certification is preferred
Strong leadership and communication skills
Ability to work effectively in a fast-paced environment
If you are a proactive and results-driven individual with a passion for project management, we want to hear from you. Apply now to join our dynamic team at L&F!
$35k-57k yearly est. 60d+ ago
Technician - IT
Bally's Corporation 4.0
Aurora, CO jobs
Why Bally's? Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence. Bally's owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally's Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A., a global lottery management and services business.
With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally's also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas.
Responsibilities:
* The following and other duties may be assigned as necessary:
* Maintain a pleasant, friendly, and welcoming attitude toward all external and internal guests at all times.
* Effectively handle all service calls.
* Accurately assess user issues, and research, diagnose, and resolve problems.
* Promptly refer higher-level issues to IT leadership.
* Follow up with users to ensure adequate problem resolution.
* Maintain and support applications and workstations.
* Maintain and support servers and data communications equipment.
* Maintain integrity and security of company information through effective backup and restoration procedures and disaster recovery planning.
* Perform system security audits to meet compliance requirements.
* Perform preventive maintenance and repair services to all IT related equipment as needed.
* Implement and install new software and hardware as needed.
* Maintain strict confidentiality relative to financial information, operating systems, company policies and procedures, marketing plans, and team member information.
* Keep work area in a clean and orderly manner.
* Ensure the safety and security of all guests and team members.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.
* An associate's degree in a related field plus at least 2 years of experience, or the equivalent combination of education and experience, is required.
* Strong knowledge of PC's, servers, networks, software, hardware, and telecommunications equipment is required.
* Experience with Windows 10, Office 365, Active directory, VMware, Cisco, Server 2019-2022, SQL preferred.
* Network cabling installation and termination.
* Must be flexible with your schedule including weekends and overtime.
* Read, write, and understand complex instructions and operating manuals.
* Communicate appropriately with all racetrack employees and corporate IT.
* Accurately perform all assigned job duties in a high-volume, fast-paced environment under frequent time pressures.
What's in it for you:
* Competitive Salary with annual performance reviews
* Comprehensive health coverage plan that includes medical, dental, and vision
* 401(K)/ Company Match
* Access Perks and Childcare discounts
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Let Bally's Bet on You - We can't wait to meet you!
$29k-40k yearly est. 40d ago
IT Technician
Family Express Corporation 4.1
Valparaiso, IN jobs
The IT Technician has the responsibility to provide daily support of the
company's system wide hardware and software. Specific duties include but are not limited to the
technical support of store and device peripherals, networks, point of sale devices and
telecommunications. Telecommunication includes but is not limited to broadband connections
and network cabling.
General Purpose: To provide our customers with total satisfaction by offering competitively
priced, high-quality products and services in a clean, safe, and friendly environment. To serve
our community through volunteerism and produce a return on assets which will assure the future
prosperity of our employees and our company. To be an ambassador of our “Living Brand” by
building relationships with our customers.
Role Qualifications:
Bachelor's Degree or the equivalent combination of experience and education.
Dependable transportation
Ability to travel daily between required Family Express locations or other non-Family Express locations when necessary
Position Responsibilities:
Builds Relationships
Promotes Living Brand
Serves as Product Brand Advocate
Adheres to company approved accounting procedures
Promotes Company's mission statement
Fosters Company Culture
Acts as company liaison and negotiates best pricing with vendors and contractors
Seeks, promotes and implements “Best Practices”
Responsible for supporting and understanding our end user's technical requirements
Provide technical assistance to our end users. Answer questions or resolve technical device problems for users in person, via telephone, or from remote locations
Responsible for supporting and understanding the telecommunication needs of the company
Responsible for supporting and understanding the Point of Sale needs for the company
Responsible for supporting and understanding the computer and device peripherals for the company
Responsible for the safety, maintenance, and security of IT assets and resources
Stage computers and other hardware devices for company needs
Responsible for the installation and maintenance of security camera systems at all Family Express locations.
Upgrade software and hardware as needed
Other duties as assigned in the responsibility matrix
Requirements
Essential Skills and Experience:
Situational Awareness
Strong analytical and reasoning skills
Ability to work independently
Ability to ensure issues are resolved the “first time”
Time management, the ability to organize and manage multiple priorities with sense of urgency
Excellent interpersonal and highly effective communication skills
High performance team building and strong team player
Commitment to company mission and values
Intermediate mathematical skills
Constructively deals with conflict
Adaptability, flexibility and receptive to change
Effective decision making based on sound judgment and reasoning
Have a basic understanding of networking, routing and its components
Knowledgeable and proficient in Microsoft operating systems and products
Knowledgeable and proficient in Point of Sales Devices (Radiant, Verifone, G7, etc.)
Knowledgeable and proficient in computers and its components
Nonessential Skills and Experience:
Bachelor's Degree in Computer Science or the equivalent combination of experience and education.
Previous InformationTechnology retail experience. Preferably convenience stores.
Reporting To This Position: No direct reports
Physical demands and work environment:
Physical Demands: While performing the duties of this job, the associate is required to
stand for prolong periods; work longer than eight (8) hour shifts, reach climb, balance,
stoop, kneel, crouch; talk or hear; smell. The employee must occasionally lift and/or
move up to 50 lbs. Specific vision abilities required by the job include close vision,
distance vision, color vision, peripheral vision, depth perception, and the ability to focus.
Work Environment: Must have flexibility to work all shifts, all days of the week, when
necessary. Ability to tolerate extreme temperatures for a minimum of 30-minute
intervals. Exposure to dirt, dust and cleaning solvents.
$23k-31k yearly est. 60d+ ago
IT Operations Technician
Epic 4.5
Verona, WI jobs
As an IT Operations Technician with Epic Hosting, you will be part of the team's central nervous system- monitoring the entire Hosting infrastructure stack and responding swiftly to problems. You will employ investigative and troubleshooting skills across a variety of tools to identify and resolve both routine and complex network, hardware, virtualization, and presentation problems. You'll connect with contacts from healthcare organizations to address impact, communicate issues, and perform system build. Learn more about the team at **************************************
Live affordably in a city known for its rising tech talent.
Epic is located just outside Madison, Wisconsin, the second fastest growing market for tech talent in the United States and home to the state capital and the University of Wisconsin. Madison, a city surrounded by water, has received accolades for being the greenest city in America (NerdWallet), the best city for renters (SmartAsset), the fittest city in America (Fitbit), and the third best metro in the US for young professionals (Forbes Advisor).
More than just important work.
Our uniquely themed campus was designed to heighten your ability to get stuff done in your office, a conference room, or by the fireplace in a comfy chair. All meals are restaurant-quality but cost only a few dollars, and they're prepared by a team comprised of kitchen talent from restaurants around the country. And, after five years here, you'll earn a four-week sabbatical anywhere in the world. Staff have kayaked in Patagonia, attended a Beyoncé concert in Ireland, built a library in Tanzania, and run a marathon in Antarctica.
We offer comprehensive benefits to keep you healthy and happy as you grow in your life and career, and your merit-based compensation will reflect the impact your work has on the company and our customers. You'll also be eligible for annual raises and bonuses, as well as stock grants, which give you an even greater stake in the success of Epic and our customers. Healthcare is global, and building the best ideas from around the world into Epic software is a point of pride. As an Equal Opportunity Employer, we know that inclusive teams design software that supports the delivery of quality care for all patients, so diversity, equity, and inclusion are written into our principles. Please see our full non-discrimination statement at *****************************
Requirements
Required Qualifications
* Relocation to the Madison, WI area (reimbursed)
* A history of academic and professional success
* Exceptional interpersonal, communication, initiative, and leadership abilities
* Available to work second or third shift hours
* Eligibility to work in the U.S. without sponsorship
* COVID-19 vaccination
Preferred Qualifications:
* Knowledge of Internet networking protocols and tools like TCP/IP, ping, and traceroute
* Knowledge of Linux, especially Ubuntu, Redhat, or CentOS
* CompTIA+, CCNA, Network+, or Linux+ certification
* Knowledge of VMware