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  • Bindery Supervisor

    Moore 4.9company rating

    Finishing Supervisor Job In Frederick, MD

    Moore is a data-driven constituent experience management (CXM) company achieving accelerated growth for clients through integrated supporter experiences across all platforms, channels, and devices. We are an innovation-led company of 5,000 people that is the largest marketing, data, and fundraising company in North America serving the nonprofit industry with clients across education, association, political, and commercial sectors. Moore combines our strength in technology and unmatched industry expertise to provide clients with strategy, creative, production, media, data, response management, and analytic services. Our omnichannel solutions are powered by an ongoing investment in next-generation artificial intelligence and machine learning that deepens constituent relationships and creates transformational growth. Bindery Supervisor Position: Job Summary: Responsible for supervising department personnel. Ensures that work is being done in the most efficient and productive manner. Responsible for checking all jobs for quality and accuracy. Supervisory Responsibilities: Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance: addressing complaints and resolving problems. Attends monthly Managers and Monthly Safety Meetings. Daily Schedule Meetings. Other Duties/Responsibilities: Implement department goals, strategies, and procedures. Strategies - specific action plans that when taken will cause internal goals to be realized. Systems & Procedures - specific systems and procedures to implement strategies. Individual Actions - motivates individuals for actions that achieve department goals and lead to the fulfillment of the Company vision. Checks job for quality at the beginning of the run and spot checking throughout the run time. Checks and delivers samples to the production office daily. Checks job jackets to ensure accuracy on finishing instructions, counts are correct, splits on deliveries and correct destinations and make sure samples were done and look acceptable. Schedules work in the most efficient manner. Assigns employees to their jobs. Assists with set-ups and trouble shooting. Ensures that production is running at its maximum. Operates Bindery equipment when necessary. Monitors department safety regulations ensuring that employees are using protective gear and complying with government regulations. Reports all workers compensation accidents and completes the necessary paperwork for filing. Trains and cross train personnel on equipment and procedures. Keeps employees abreast of new and better ways of performing their jobs. Maintains machinery, reports safety hazards, any missing or broken parts. Keeps the area clean and organized. Education and Experience: High school diploma or general education degree (GED); and 3 to 5 years related experience and/or training; or equivalent combination of education and experience. Must have knowledge of MBO roll and sheet folders, Stahl sheet folders, Polar cutters, Muller saddle stitchers, and Palamides banders. Must be familiar with personalized mail of all kinds. Forklift Certified is a plus. Physical Requirements: Regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Frequently required to walk and stoop, kneel, crouch, or crawl. Occasionally required to sit and climb or balance. Regularly lifts and/or moves up to 50 pounds, frequently lift and/or move up to 100 pounds, and occasionally lift and/or move more than 100 pounds. Frequently exposed to moving mechanical parts. Occasionally exposed to high, precarious places; extreme heat; and risk of electrical shock. The noise level in the work environment is usually loud. Benefits: Health insurance Paid time off. Dental insurance 401(k) Vision insurance Moore Company participates in committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Moore Company is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Moore Company participates in the E-Verify program. Must be authorized to work in the United States and successfully pass a comprehensive criminal background investigation.
    $36k-45k yearly est. 4d ago
  • Lead Operational Excellence Associate - Remote

    Beacon Roofing Supply, Inc. 4.4company rating

    Remote Finishing Supervisor Job

    Joining Beacon Building Products as a Lead Operational Excellence Associate means becoming part of a values-driven organization. Our core principles guide everything we do: putting people first, prioritizing safety, doing what's right, taking pride in our work, continuously improving, and making significant strides towards a more future. Be part of BUILDing a better tomorrow with Beacon, a leading Fortune 500 distributor of roofing materials and complementary building products in the United States and Canada. At Beacon, you'll be part of a company committed to making a difference. This position is fully remote. Candidates in the Atlanta area or Florida are preferred but any location is acceptable. What you will earn: ā€¢ Competitive Pay: We make sure that your hard work is recognized. ā€¢ Medical, Dental, and Vision Benefits: Experience the peace of mind that comes with our comprehensive benefits package designed to prioritize your well-being. ā€¢ Employee Stock Purchase Plan (ESPP): Bolster your financial growth. Invest in your future and become a stakeholder by purchasing company shares at a 15% discount twice annually. ā€¢ 401(k) Match: Ensure a secure future with fair matching of your retirement contributions. ā€¢ Paid Leave: Recharge and find work-life balance, flexible parental leave for quality family time, generous sick leave, and enjoy paid time off, company holidays, and floating holidays to unwind and pursue personal interests. ā€¢ Paid Training and Advancement Opportunities: Open doors to exciting possibilities by engaging in our dynamic learning programs, which include the opportunity to earn valuable certifications. What you will do: The Lead Operations Excellence Associate is a key Divisional leadership position reporting directly to the Senior Manager, Operations Excellence. This role is primarily responsible for the effective transition of Beacon's branches to "Beacon Branch of the Future" (BB of F) in their assigned Division. The critical role will be responsible for implementing a phased approach to increase productivity and capacity in their branches and warehouses. . Also, this leader will collaborate with regional and district leaders, branch managers, facility managers and divisional finance to ensure that new and revised locations are set up to maximize customer service, operational productivity and branch consistency while supporting Beacon's objectives with respect to growth, acquisitions, and greenfield sites. Duties and responsibilities Engage with Divisional leadership and branches to develop timeline, process, standards, and measurements to implement Beacon Branch of the Future (BB of F) in their assigned Division ensuring that seasonality, lease roll off dates, market requirements and workforce engagement are fully addressed. Work closely with members of the Strategic Expansion Team to ensure greenfield locations, On Time & Complete (OTC) hubs and new branches from acquisitions are established based on BB of F guidelines and processes. Develop coherent strategy and tactics with required timing to ensure effective transition of the Division's branches to BB of F format. Schedule, plan and implement branch conversion from location identification, planning and branch engagement to scheduling and providing full support to the local teams including BMs, DMs, and RVPs. Partner with Manager, Real Estate & Manager, Facilities and Beacon's external Leasing and Facilities provider to align BB o F principles and processes to greenfield locations including build to suit, existing sites and OTC hubs. Supporting the field with other productivity projects like transfer and third-party freight reduction. Lead training and implementation of Final Mile software to drive fleet efficiencies. Coordinate activities related layout, equipment, and contractor efforts and set up to ensure maximum service to the identified BM & DM. Develop a working cadence with functional departments such as FP&A, Supply Chain, Sales, Fleet and Safety to uncover cost-savings opportunities and organic productivity in the BB o F process. Partner with facilities team and district leaders to ensure effective moves of branches result in new BB o F facilities. Set targets for all new facilities and demonstrate dollarized impact that meets or beats cost targets Leverage branch lean assessments & Beacon Branch of the Future initiative to ensure branch layouts, flow, fleet productivity and sales per hour are optimized. What you will bring: Bachelor's Degree in related field of service preferred. Minimum of 5 years of demonstrated progressive experience in both distribution and transportation. Experience leading continuous improvement initiatives. Proficient with Personal Computer applications (Excel, Word, Power Point, AutoCAD, AS400 Based Warehouse Management Systems, TMS, Fleet Management and Routing Tools). Superior and demonstrated leadership, team building, communication, presentation, interpersonal, and coaching skills and the ability to ensure accountability using Lean Management Principles. Six Sigma Yellow or Green Belt certification preferred. Demonstrated ability to develop comprehensive company programs and processes. Proven experience managing cost savings and yield improvement projects. Ability to prioritize and drive multiple projects and teams. Excellent communications skills, both oral and written. Ability to travel up to 50%
    $57k-80k yearly est. 15d ago
  • Flight Line Supervisor (Level 3)

    Lockheed Martin 4.8company rating

    Remote Finishing Supervisor Job

    We are Lockheed Martin At Lockheed Martin, we are committed to delivering world-class aerospace solutions while fostering a culture of leadership and innovation. As a Flight Line Supervisor, you will play a critical role in leading a team responsible for C-130 aircraft maintenance, ensuring mission readiness and operational excellence. WHAT YOU WILL BE DOING ā€¢ Lead and supervise a team of approximately 20 aircraft maintenance personnel supporting C-130 flight line operations. ā€¢ Oversee daily maintenance, troubleshooting, and fault isolation to ensure aircraft readiness. ā€¢ Coordinate and prioritize work assignments to meet production schedules and operational requirements. ā€¢ Ensure compliance with safety regulations, quality standards, and Lockheed Martin flight line procedures. ā€¢ Work closely with multiple departments, including engineering, production control, and quality assurance. ā€¢ Provide leadership and mentorship to develop team members' technical and operational skills. WHAT'S IN IT FOR YOU ā€¢ Leadership Opportunity: Play a key role in delivering and maintaining one of the world's most recognized military aircraft, the C-130. ā€¢ Collaborative Team Environment: Work alongside dedicated professionals focused on mission success. ā€¢ Career Growth: Enhance your leadership, operational, and technical expertise in a high-paced aerospace environment. ā€¢ Comprehensive Benefits: Enjoy competitive pay, flexible schedules, and a robust benefits package. Learn more about Lockheed Martin's comprehensive benefits package here. Who You Are ā€¢ A skilled leader with hands-on experience managing aircraft maintenance teams in a flight line environment. ā€¢ An expert in fault isolation, aircraft troubleshooting, and operational readiness. ā€¢ Highly knowledgeable in C-130 aircraft systems, including fuel systems and structural components. ā€¢ A strong communicator, capable of driving operational efficiency while working in a union environment. This position is in Marietta, GA Discover Marietta. Basic Qualifications ā€¢ Experience leading flight line production operations. ā€¢ Hands-on experience in live aircraft maintenance and troubleshooting. ā€¢ Strong background in aviation production and maintenance processes. Desired skills ā€¢ C-130 aircraft experience in a flight line or maintenance setting. ā€¢ Crew chief experience with a strong understanding of aircraft operations. ā€¢ Fuel systems maintenance and troubleshooting expertise. ā€¢ A&P License preferred. ā€¢ Proven leadership experience, particularly in unionized environments. ā€¢ Ability to manage teams effectively and drive continuous improvement. ā€¢ 10 or more years of flight line experience Lockheed Martin is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration. * At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work. With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility. If this sounds like a culture you connect with, you're invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs, and apply for roles that align with your qualifications. Other Important Information By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings. Ability to work remotely Onsite Full-time: The work associated with this position will be performed onsite at a designated Lockheed Martin facility. Work Schedule Information Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits. Security Clearance Information This position requires a government security clearance, you must be a US Citizen for consideration. Pay Rate: The annual base salary range for this position in California and New York (excluding most major metropolitan areas), Colorado, Hawaii, Washington or Washington DC is $74,700 - $143,100 . Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer. Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. (Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year. This position is incentive plan eligible. Pay Rate: The annual base salary range for this position in most major metropolitan areas in California and New York is $85,900 - $161,900. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer. Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. This position is incentive plan eligible.
    $37k-54k yearly est. 5d ago
  • Clinical Operations Lead, Primary Care

    Covera Health

    Remote Finishing Supervisor Job

    About the company At Covera, we're committed to ensuring high-quality healthcare is more than just a promise. That's why we're leading the way in the emerging science of quality, and connecting providers and payers in their shared quest to improve patient outcomes and care quality. By tackling this challenge, we have the ability to impact millions of lives by raising the standard of care nationwide. Our initial focus is radiology, where an early and accurate diagnosis has a profound impact on the rest of a patient's care journey. Through our work, which uses clinically-validated science-based tools, we're helping doctors enhance their care, ensuring patients get the right diagnosis, and enabling the healthcare system to support quality improvement at scale. Through our clinical intelligence platform, we have launched programs that help people access the most effective care and provide doctors with AI-powered quality insights and tools to enhance their care. Today, Covera is partnered with leading employers, payers and healthcare organizations across the US, including Walmart and Microsoft. And, with a pipeline representing over 25% of insured Americans, we are in the early stages of improving care quality for all patients across the globe. In November 2023, Covera secured up to $50 million in a Series C extension led by Insight Partners. This capital fuels our mission to partner with healthcare providers, payers and employers to improve diagnostic care for patients everywhere. About the role At Covera, we work closely with primary care practices, physician organizations and other risk bearing entities to enhance patient care, quality and overall provider performance. Our platform is the first of its kind to leverage radiology insights to power population health programs for primary care. The primary care Clinical Operations team is a new function with a critical role working closely with our primary care provider partners. This team will stand up new clinical programs and manage day to day operations to ensure high provider performance and clinical impact for patients. We are looking for a Clinical Operations Lead to join our team. This position will report directly to the General Manager, Population Health and functions as the primary contact for our primary care practice partners. This person will play a central role across communications, program development and launch and on-going provider performance management. This person will work across the organization (e.g., strategy, analytics, clinical, operations) to ensure we bring the best of Covera to each primary care provider. This is a remote position; however, candidates must be based in or near Michigan, due to frequent in-person visits to assigned practices, with up to 50% travel required for this role. The ideal candidate will work directly with practices driving value-based care strategy including analyzing performance opportunities, assisting practices in understanding their data, and providing guidance on how to meet key performance metrics related to operational processes, clinical processes and financial outcomes. In this role, you will be expected to: * Define and own overall Clinical Operations for primary care practices participating in Covera's population health program * Serve as the main POC for all primary care partners, including regular in-person check ins at primary care offices, ensuring exceptional stakeholder management, customer service and support * Internally within Covera, build strong cross-functional processes with all teams (E.g., product, engineering, analytics, clinical) involved in delivering top-notch clinical operations for pop health * Work closely with the GM of Pop Health to stand up primary care performance management processes (KPIs, tracking / reporting, customer meeting cadence, etc.), ensuring Covera meets clinical and financial performance targets * Lead Joint Operating Committees between Covera and primary care / PO leadership teams * Support the GM of Population Health in expanding the pop health program with primary care practices to include additional clinical programs, as appropriate based on continued advancement of technical AI solutions Your profile: * Minimum of 5 years' experience in clinical account management, customer success or relevant fields, with experience interacting with mid-level and senior customer executives. * Bachelor's degree required, graduate or healthcare degree a plus. * Strong presentation, written, and verbal communication skills. * Entrepreneurial mindset with a focus on creating, executing, and improving new functions. * Healthcare experience working directly with providers is required; experience managing providers in value-based care is strongly preferred. * Experience in high growth environments and clinical operations management preferred. * Clinical background is not required but a nice to have Benefits You will be a full-time employee with a competitive salary, stock options, and great benefits. These benefits include medical, dental, and vision insurance, HRA, 401k, pre-tax commuter benefits, flexible paid time off, and a comfortable office space filled with various quality snacks and beverages. Most importantly, you'll get to know each of us and we love to work together to find solutions. We are a talented, fun, focused, and unique team of people who are truly passionate about changing healthcare for the better! The minimum and maximum salary for this position ranges from $85,000 to $120,000, in addition to a discretionary bonus and comprehensive benefits package. Final salary will be based on a number of factors including but not limited to, a candidate's qualifications, skills, competencies, experience, expertise and location. At Covera Health, we strive to build diverse teams that reflect the people we want to empower through our technology. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Covera Health is proud to be an equal-opportunity workplace and affirmative action employer. If you have a specific need that requires accommodation, please let a member of the People Team know.
    $85k-120k yearly 60d+ ago
  • Operational Performance Lead

    Ebsco 4.7company rating

    Remote Finishing Supervisor Job

    EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of our exceptional team. At EBSCO, we're driven to inspire, empower and support research. Our mission is to transform lives by providing reliable and relevant information - when, where and how people need it. We're seeking dynamic, creative individuals whose diverse perspectives will help us achieve this global, inclusive mission. Join us to help make an impact. Your Opportunity We are looking for an Operational Performance Lead to join our Content Integration team! This role is perfect for someone who thrives on tackling complex problems and who has a passion for the ā€œinfinite gameā€ of operational improvement. You will play a crucial role innovating and leading efforts to scale and optimize both business processes and ETL pipelines, leveraging modern capabilities including Generative AI. A successful candidate will bring a demonstrated drive and urgency for achieving ambitious goals, a high curiosity drive, and an ability to work effectively across organizational boundaries. This remote position is U.S.-based only (excluding U.S. territories), What You'll Do Propose, design and drive initiatives that improve speed to market, content completeness, content quality, and operational margins. Lead problem scoping initiatives, uncovering operational inefficiencies and hidden problems beyond what is obvious. Provide thought partnership to department leaders and team members, influencing the direction of problems to solve all the way through implementation, solution design, and measuring results Optimize existing data acquisition and integration processes, relentlessly Solve complex problems where analysis of situations or data requires an evaluation of multiple dependent and co-dependent factors. Evaluate business user needs, quantify business and customer implications (cost, time, quality), conduct business and systems process analysis, manage stakeholder expectations. Lead the implementation of business solutions that meet long-term business strategies by building relationships and partnerships with key business groups and stakeholders Utilize various software tools for data extraction, analysis, reporting and monitoring, ensuring data sources and metrics are reliable, repeatable and valid Your Team You will be welcomed as a member of the Content Integration team, a group of about 20 people responsible for driving value to EBSCO's research database products, within the larger Content Management organization. Our team enjoys the flexibility and greater work life balance working remotely offers. There will be ample resources, tools, training, and support to ensure your success as an Operational Performance Lead and your development and career growth at EIS. About You 5 years in roles requiring excellent communication and stakeholder management skills 5 years experience in roles requiring complex problem analysis, and problem-solving abilities 5 years experience with in a technical / analytical role requiring use of data analysis methodologies and tools such as Python and SQL, and corresponding technical aptitude 3-5 years experience with Agile development practices and Lean operational methodologies What sets you apart: 2-3 years experience optimizing ETL pipelines 2-3 years experience working with bibliographic metadata standards and markup languages such JSON, XML, and MARC 2-3 years experience in library, information, or knowledge services industries Pay Range USD $86,155.00 - USD $123,075.00 /Yr.
    $86.2k-123.1k yearly 32d ago
  • Operations Lead (Fully Remote)

    Permitflow

    Remote Finishing Supervisor Job

    PermitFlow's mission is to streamline and simplify construction permitting in the $1.6 trillion United States construction market. Our software reduces time to permit, supporting permitting end-to-end including permit research, application preparation, submission, and monitoring. We've raised a $31m Series A led by Kleiner Perkins with participation from Initialized Capital, Y Combinator, Felicis Ventures, Altos Ventures, and the founders and executives from Zillow, PlanGrid, Thumbtack, Bluebeam, Uber, Procore, and more. Our Operations team is remote first and consists of architects, structural engineers, and permitting experts all who have personally experienced the pain of permitting. Who you are? * Construction Permitting Expert: You have extensive hands-on experience in construction permitting, with a thorough understanding of regulations, compliance, and the entire permit lifecycle. To be successful at this role will require excitement about this space and the construction industry at large. * Customer-Centric: You excel at building and maintaining strong customer relationships, understanding your customers' unique needs, and identifying how PermitFlow can support their success and growth. * Team Player: You're a crucial contributor to the pilot process, ensuring a seamless customer journey from software adoption to full implementation. Collaboration is your strength, and you thrive in a cross-functional environment. * Analytical Thinker: Data-driven decision-making is your specialty. You are skilled at gathering, interpreting, and leveraging data to enhance customer conversations and improve processes. What You'll Do: * Manage the Permit Process: Lead the full lifecycle of permit applications, including researching requirements, preparing forms, gathering supporting documentation, and submitting applications to authorities. * Ensure Compliance and Accuracy: Guarantee that permit applications are completed accurately and include all required documentation to meet the standards of the relevant authorities. * Monitor and Expedite Approvals: Track the status of permits and follow up proactively with authorities to move applications through the process as efficiently as possible. * Customer Point of Contact: Serve as the go-to resource for customers, keeping them updated on permit status, timelines, and requirements. * Generate Reports: Produce detailed reports on permit progress, providing regular updates to customers and stakeholders. * Optimize Processes: Continuously identify opportunities for improvement, implementing best practices to streamline workflows, reduce bottlenecks, and increase operational efficiency. Qualifications & Fit: * 5+ years of relevant experience: Proven track record in construction permitting, project management, or a similar role, ideally within a SaaS or tech-driven environment. * Comprehensive knowledge: Strong understanding of construction permitting processes, regulations, and compliance standards, with a keen awareness of how these vary across jurisdictions. * Multi-state expertise: Experience working on permitting projects across multiple states or regions is highly preferred. * Exceptional project management skills: Ability to juggle multiple projects and deadlines efficiently while maintaining attention to detail. * Outstanding communication: Strong interpersonal skills, capable of working cross-functionally with internal teams, managing customer relationships, and collaborating with AHJs. * Leadership experience: 2+ years of experience managing and mentoring teams, focusing on coaching, performance management, and driving team development. * Customer-centric mindset: Background in customer success, customer experience, or sales, with a demonstrated ability to deliver top-notch service and support throughout the entire project lifecycle. * Critical thinker and problem-solver: Ability to remain calm under pressure, quickly assess challenges, and find effective solutions. Benefits: * Equity packages * Competitive Salary * 100% Paid health, dental & vision coverage * Company issued laptop. * Home office & equipment stipend * Team building events * Unlimited PTO Interview Process: * Initial assessment, 30 minutes * Recruiter interview, 20 minutes * Permitting take-home challenge, 1-3 hours, 3 day time limit * Hiring Manager interview, 30 minutes * Second Hiring Manager interview, 30 minutes * Offer!
    $74k-126k yearly est. 60d+ ago
  • Internal Audit Lead, Compliance & Operations

    Affirm 4.7company rating

    Remote Finishing Supervisor Job

    Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. We are working to build innovative products and technologies that support our mission of offering honest financial products to improve lives! We are looking for an experienced Internal Audit Lead, Compliance & Operations to contribute to the ongoing development of the Internal Audit (IA) function and to Affirm's efforts to achieve its business objectives. The Internal Audit Lead, Compliance & Operations will report to the Senior Manager, Audit Compliance & Operations and will work alongside all members of the Internal Audit team in conducting audit and reviews to impact and influence positive business outcomes! What You'll Do Collaborate with the Vertical Leads, Business Stakeholders and IA Partners to assist in performing the various stages of an Internal Audit project, including planning, fieldwork, and reporting Execute audits focused on US and International regulations/programs including but not limited to; BSA/AML, UDAAP, FCRA, Fair Lending, GDPR, FDCPA, ESG, etc. Work with business partners to evaluate the design and effectiveness of controls Complete specific areas of an audit project performing audit work using our standard audit methodology to evaluate risk, determine control objectives, and verify the extent to which Affirm's process, controls, and systems are operating as intended Assist and contribute to Affirm's Internal Audit strategy and roadmap Support audit issue validation and closure procedures Assist in assessing new products, systems, databases or changes to existing processes to identify compliance risks before launch, providing recommendations for improvement Continue to develop and expand knowledge of the audit profession, our industry, and Affirm products and information through self-study, research, and continuing education efforts Align with applicable federal & state, and international laws and regulatory guidelines and Affirm's policies and procedures Maintain a regulatory compliance risk mindset to understand underlying risks and weaknesses to properly mitigate such risks What We Look For 4+ years of internal audit experience with a combination of industry and consulting experience. Demonstrated ability in a senior internal control or internal audit role Experience with similar internal control or internal audit roles in financial services organizations or with Big 4 audit firms highly preferred Bachelors or equivalent in business, accounting or other business related fields. Appropriate certifications in auditing are preferred (i.e. CIA, CAMS, CRCM or equivalent) Ability to understand sophisticated processes and summarize and document in a narrative and workflow format Strong project/task management and prioritization skills Experience participating in integrated audits that address a combination of compliance and operating objectives Excellent written and verbal communication skills Comfortable in a fast-paced, ever-changing, rapid-growth, fun environment with multiple projects and tasks Possess high ethical standards, level of commitment and ability to cope with complexity and change Responsible, flexible and a highly motivated self-starter Base Pay Grade - J Equity Grade - 5 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT) per year: $130,000 - $170,000 USA base pay range (all other U.S. states) per year: $115,000 - $155,000 Please note that visa sponsorship is not available for this position. #LI-Remote Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities. We're extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount We believe It's On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.
    $39k-79k yearly est. 10d ago
  • Clinical Ops Lead

    Recruiting From Scratch

    Remote Finishing Supervisor Job

    Who is Recruiting from Scratch: Recruiting from Scratch is a talent firm that focuses on placing the best candidate for our clients. Our team is 100% remote and we work with teams across North America, South America, and Europe to help them hire. https://www.recruitingfromscratch.com/ Clinical Operations & Supervision Leader - Digital Health Transforming Youth Mental Healthcare | NYC Hybrid | Competitive Compensation About Our Client We're partnering with a well-funded digital health startup that's revolutionizing youth mental healthcare through innovative peer support technology. With $3.2M in funding and strong partnerships with Medicaid Managed Care Organizations, they're rapidly scaling their impact across the United States. Their mission focuses on addressing the youth mental health crisis through evidence-based interventions and cutting-edge technology. What You'll Do Lead and develop clinical operations strategy while ensuring compliance with healthcare regulations and best practices Supervise and mentor a team of mental health professionals and peer specialists Collaborate with product teams to enhance digital mental health interventions Establish and maintain clinical protocols and quality assurance programs Drive continuous improvement in clinical outcomes and program effectiveness Participate in crisis intervention protocols and support escalation management Ideal Candidate Background Current clinical license (LCSW, LPC, PsyD, or equivalent) 2+ years of experience in digital health or clinical operations post-licensure Track record of building and improving clinical programs Experience in youth mental health services Background in clinical supervision and team leadership Preferred Qualifications Startup or fast-growth company experience Product development or digital health innovation background Experience with Medicaid and managed care organizations Crisis intervention and management expertise Program development and scaling experience Total Rewards Base Salary: $90,000 - $120,000 Equity: 0.05% - 0.1% Comprehensive PPO Health Insurance Flexible PTO Policy Professional Development Opportunities Hybrid Work Environment in NYC Opportunity to Shape the Future of Youth Mental Health
    $90k-120k yearly 9d ago
  • Clinical Operations Development Lead

    Argenx

    Remote Finishing Supervisor Job

    Join us as we transform immunology and deliver medicines that help autoimmune patients get their lives back. argenx is preparing for multi-dimensional expansion to reach more patients through a rich pipeline of differentiated assets, led by VYVGART, our first-in-class neonatal Fc receptor blocker approved for the treatment of gMG, and with the potential to treat patients across dozens of severe autoimmune diseases. We are building a new kind of biotech company, one that maintains its roots as a science-based start-up and pushes our commitment to innovate across all corners of our business. We strive to inspire and grow our company, our partnerships, our science, and our people, because when we do, we deliver more for patients. For the expansion of our Global Clinical Trial Operations team, argenx is looking for a Clinical Operations Development Lead. Key Accountabilities/Responsibilities: The Clinical Operations Development Lead (CODL) is responsible for the oversight of the clinical related activities within a specific therapeutic indication for an asset (CODL) or across all indications for an asset (X-indication CODL). Together with the Medical Development Lead (MDL), the CODL co-leads the Clinical Development Team (CDT) and co-owns the Clinical Development Plan (CDP). As ad-hoc member of the Asset Strategy Team (AST), works with the MDL and the Project Manager (PM) to ensure that all relevant information from all functions within the AST and CDT are brought to the table. A CDT kicks off as soon as preparations start for a First in Human (FIH) study (in the case of the first indication for a given compound) or when first clinical related discussions start for a new indication. To build a strong CDT, the CODL works with the respective functional heads to assign CDT representatives from the involved functional areas. During the start of the clinical related activities for a new asset, the AST meetings and the CDT meetings may be combined. The Target Product Profile (TPP), created by the AST (with input from the CDT), is used as the basis for the CDP. The CDT is responsible for the clinical development strategy, ensuring creation of the CDP and execution, once endorsed by the AST. As co-leader, the CODL drives the execution of the clinical program in collaboration with the CDT members and according to what is in the CDP. The CODL oversees the clinical trial budgets, contributes to timeline and resource requirements and provides input to the financial CDT planning (created and maintained by the PM working with the Finance Business Partner). Hereto (s)he provides the PM with the estimates and updates of cost versus budget for key deliverables chosen to be integrated into the overarching Indication and Product plans. Informs the PM in case the timelines or budget deviate from projected. The CODL partners with the PM to review status and impact of change and to discuss with the team, options to resolve issues and mitigate risks and adjust the plans accordingly, which may be subject to governance endorsement. Likewise, the CODL and PM partner to ensure that risks and mitigations are discussed in the team, reflected in the applicable risk registries, and translated into timely plan adjustment and action. The CODL and the MDL keep the oversight and are the primary contact person for the CDT and all CDP related activities for a given indication (CODL) or across asset indications (X-indication CODL). These include the trial related activities as well as the clinical development strategy across the lifecycle of a compound, starting with the preparation of the FIH clinical trial throughout registration and post-approval clinical development activities. Hence, after completion of the Clinical Phase III program, CODL and MDL, in close collaboration with the CDT members, continue to be involved in the clinical related activities e.g., through input to different regulatory authorities (e.g., FDA, EMA, PMDA, MHRA). The CODL and MDL ensure the cross-functional optimization of solutions integrating contributions on complex matters and take accountability for decisions taken, each from their discipline's perspective. As Subject Matter Experts, CODL and MDL contribute to CDT discussions where each member drives the topic of their expertise area. Although CODL and MDL take accountability for the consensus (or lack thereof), the PM manages disputes in case no consensus is reached. This may include organizing escalation to the AST and/or within the respective functional lines. The actual trials are conducted within the Clinical Trial teams (CTT) led by the Clinical Trial Managers (CTMs) and the Trial Physicians (TPs). Dependent on the program (phase and number of clinical trials), the CODL may also act as a CTM for 1 or more selected trials. (see JD CTM) The CODL function may include line management of Clinical Trial Manager(s) (CTMs) and/or Clinical Trial Associate(s) (CTAs). ROLES AND RESPONSIBILITIES Provides strategic input and is accountable for all clinical related aspects within the assigned therapeutic indication/program and in line with the agreed timelines, budget and quality standards and as outlined in the applicable Standard Operation Procedures (SOPs) and Work Instructions (WIs). Creates the CDP in collaboration with the MDL, PM and other CDT representatives, ensures the CDP describes the clinical development strategy, comprising effective and where possible innovative trial designs and is consistent with the TPP. Ensures the CDP is endorsed by the AST and the Development Management Committee (DMC) and is executed within agreed timelines and budget. Together with the MDL acts as primary point of contact for all clinical related activities for a given indication (CODL) or across asset indications (X-indication CODL). With the MDL, leads the CDT meetings, hereby supported by the PM who ensures an agenda is in place prior to the meeting, chairs during the meeting, makes sure outcome/actions/conclusions are agreed upon (where the CODL and MDL can focus on the (strategic) content of the discussions) and minutes are in place. Provides input to the Objectives, Goals, Strategies and Measures (OGSM), and ensures that clinical trials are executed according to the CDP and those OGSMs, following the argenx procedures and processes and conducted in compliance with ICH-GCP and other applicable legislation. In collaboration with the other CDT members, identifies risks of missing team goals, timelines or spend expectations, ensures that these are reflected in applicable risk registries and drives their mitigation. Works with the PM to decide which risks and issues are to be put under the attention of the asset Project Leader (PL) and the DMC. Pro-actively provides solutions and oversees implementation and follow-up. Ensures consistency and efficiency in trial set-up and conduct across the different trials within the specific indication(s). Drives the timely production of a qualitative Clinical Trial Concept Sheet. Collaborates with the CTMs and their respective CTTs to ensure timely availability of qualitative documents defining the design and the execution of the clinical program (e.g. protocol/protocol amendments, operationalization plans and tools). Prior to the start of the feasibility for a given study, collaborates with the Countries and Sites Selection Commission (CSSC) to have the initial list in place for possible countries and sites. Gets input from the CTT, AST, CDT and argenx regional teams on the initial list. Oversees the country and site selection and ensures that the AST and CDT are kept informed on the final selection. Participates in the Clinical Research Organization (CRO) and vendor selection and management process. Supports CTT with issue resolution where required in collaboration with alliance vendor manager if relevant. Acts as primary point of escalation for resolution of trial management and operational issues within assigned indication(s). Ensures that the Global Head of Trial Operations is informed in case an identified issue/risk could have an impact on/may also occur in the other therapeutic indications/programs. In case of a compound specific impact, involve the X-indication CODL, AST and PM as needed. Reviews and provides input to the overarching clinical program/indication documents such as Investigator Brochure (IB), Pediatric Investigation Plan (PIP), FDA/PMDA/EMA and other regulatory critical documents. Oversees the clinical trial budgets, contributes to timeline and resource requirements and informs the PM in case the timelines or budget deviate from projected. Reviews the program dashboards and provides input to the PM to ensure accurate status updates on key milestones achieved, issues/risks and financial status. Ensures audit/inspection readiness of the assigned program/trials. Support audits and inspections. Supports continuous improvement processes and consistency e.g., by ensuring that lessons learned are shared across trials within the assigned therapeutic indication, across indications as well as across compounds in collaboration with the X-indication CODL, if applicable, and the Global Head of Trial Operations. As a Leader, sets expectations, communicates in a transparent, clear way and energizes and motivates the CDT team members as well as the respective CTMs to work towards achieving the clinical goals in line with the OGSM and argenx' cultural pillars. If applicable, acts as line manager of CTMs and/or CTAs: Interviewing candidates On-boarding of new direct reports Ensuring that assigned staff are trained Goal setting and review Mentoring and enabling the growth and development of assigned staff ā€¢ Supports ClinOps and Global Company initiatives as applicable. SKILLS AND COMPETENCIES The CODL excels in leadership and establishing good and effective internal and external working relationships and communication, embedding the argenx values. Global Strategic Drug Development experience and understanding. Strong interpersonal and stakeholder management Skills. Proven Clinical Operations experience in a relevant global leadership position in the pharmaceutical/biotech industry. Pro-active problem solver - demonstrated ability to identify and resolve issues, identify and mitigate risks, able to handle conflicts. Strong organizational skills, able to manage multiple and varied tasks and prioritize workload with attention to the holistic/ helicopter view but also able to dive into the details when needed. Strong people management skills, leadership skills and team player. Line management experience is a plus. Excellent written and verbal communication skills, acting globally in a culturally diverse dynamic team. Strong verbal and written English communication skills (primary fluency or full professional proficiency). Thorough knowledge of ICH GCP guidelines and other applicable regulatory requirements and guidelines. EDUCATION, EXPERIENCE and QUALIFICATIONS Bachelor's degree or University degree - medical or para-medical (Biology, Biomedical Sciences, Pharmacy, Veterinary etc.) or equivalent by experience. PhD degree is a plus. Minimum of 10 years of leading experience in Clinical Development (monitoring, local and global/international trial management). Experience in working in an outsourced model, including overseeing CROs and vendors. Rare disease and/or auto-immune clinical trial background is a plus. At argenx, all applicants are welcomed in an inclusive environment. They will receive equal consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other applicable legally protected characteristics. argenx is proud to be an equal opportunity employer. If you require reasonable accommodation in completing your application, interviewing, or otherwise participating in the candidate selection process please contact us at ****************. Only inquiries related to an accommodation request will receive a response.
    $68k-113k yearly est. 10d ago
  • Remote Growth & Revenue Operations Lead

    Smythos

    Remote Finishing Supervisor Job

    Position: Growth and Revenue Operations LeadDepartment: SalesLocation: RemoteType: Full-Time About SmythOS:SmythOS is an innovative software company dedicated to reshaping the digital world through our cutting-edge AI orchestration platform. We strive to create seamless user experiences that enhance efficiency and productivity across industries. Role Overview:SmythOS is seeking an experienced and strategic-minded Growth and Revenue Operations Lead to join our team. This crucial role will manage and optimize sales operations, ensuring effective collaboration between sales and marketing teams to drive revenue growth. The ideal candidate will be adept at aligning lead generation, sales processes, and marketing strategies to maximize business potential. Key Responsibilities: Sales Operations Management: Oversee and streamline sales processes and workflows, ensuring efficiency and effectiveness. Lead Generation & Conversion: Develop and implement strategies to optimize lead flow, quality, and conversion rates. Cross-Departmental Collaboration: Work closely with marketing to align lead generation strategies, campaign execution, and feedback loops, ensuring cohesive operations. Revenue Optimization: Drive RevOps initiatives to improve forecasting accuracy, sales processes, and overall revenue growth. Strategic Planning: Provide strategic insights and recommendations to the CEO on sales strategies and performance metrics. Sales Planning & Forecasting: Build and manage comprehensive sales plans, including quotas and targets, and maintain accurate forecasting models. Compensation & Reporting: Administer sales compensation plans and create detailed go-to-market (GTM) reports for executive leadership. Stakeholder Management: Establish and maintain strong relationships with key stakeholders, promoting alignment and effective collaboration. Technology Utilization: Leverage sales and marketing software and technology stacks to enhance operations and drive efficiency. Performance Analysis: Monitor and analyze sales performance metrics, providing actionable insights to optimize processes. Industry Trends: Stay updated on industry trends and best practices to continuously improve sales and marketing strategies. Qualifications: Bachelor's degree in marketing, business administration, or a related field; advanced degrees or certifications are a plus. Proven experience in revenue operations, sales operations, and sales management. Expertise in lead flow management and optimization. Strong ability to work with executive leadership, particularly the CEO, on strategic sales initiatives. Proficiency with sales and marketing software (e.g., CRM systems, marketing automation tools). Experience in developing and implementing sales plans and forecasting models. Excellent analytical and problem-solving skills with keen attention to detail. Exceptional communication and interpersonal skills. Strategic thinker with a visionary approach to sales and revenue operations. Ability to thrive in a remote and dynamic team environment. Benefits: Competitive salary Flexible remote work environment with a focus on work-life balance Opportunities for professional growth and career advancement Access to cutting-edge technologies and ongoing learning opportunities
    $68k-113k yearly est. 60d+ ago
  • Data Operations Lead

    Dentsuaegis

    Remote Finishing Supervisor Job

    We are looking for a skilled and experienced Data Operations Lead to oversee our data operations functions, including data build, data append, and operational execution/efficiencies within an established data framework. We are looking for someone with a background in data management and experience leading data operations teams to ensure data integrity, quality, and efficiency to join our team. This is a remote-friendly position reporting to Director, Merkury Data Management. Responsibilities: You will oversee daily operations of the data management team. You will manage data build processes, ensuring accurate data integration. You will oversee data append activities to enhance data completeness and accuracy. You will develop and implement data quality assurance procedures. You will define metrics, build dashboards, and develop systems for tracking goals. You will ensure compliance with data governance and security policies. Qualifications: Experience: Minimum of 3 years of experience in a data operations production environment, with experience managing complex data systems. Technical Skills: Proficiency in SQL, Snowflake, Python, and Atlassian Problem-Solving: Ability to troubleshoot and resolve data issues. Team Player: Ability to work collaboratively in a team environment and manage multiple priorities in a fast-paced setting. The anticipated salary range for this position is $68,000 - 110,400. Salary is based on a variety of factors including relevant experience, knowledge, skills and other factors permitted by law. A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. For more information regarding dentsu benefits, please visit *************************** #LI-Remote #LI-AJ1 Location: USA - Remote - Maryland Brand: Merkle Time Type: Full time Contract Type: Permanent Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail to ApplicantAccommodations@dentsu.com by clicking on the link to let us know the nature of your accommodation request and your contact information. We are here to support you.
    $68k-110.4k yearly 2d ago
  • Client Operations Lead

    Eon Health

    Remote Finishing Supervisor Job

    At Eon, our mission is to make patients healthier and healthcare affordable. Eon Patient Management (ā€œEPMā€), identifies patients with disease risk and streamlines clinical decision analysis so clinicians can work at the top of their licenses. With unique solutions across multiple disease states, we drive unprecedented adherence to care pathways, so that more patients are seen and more survive. When patients win, healthcare systems win - both clinically and financially. As a market leader in incidental tracking and patient management, Eon is pioneering the use of Artificial Intelligence to enable healthcare enterprises, ranging from small health systems to large, national-scale IDN's. We have a unique and dynamic team that is focused on results, and employment opportunities both local to our Denver office, and remote based. As we continue to grow, we are seeking a Customer Operations Lead to optimize client-facing teams, ensuring that Eon Health consistently delivers outstanding customer experiences and operational excellence. Job Overview: As the Client Operations Lead, you will be responsible for overseeing a diverse portfolio of strategic, operational, and administrative activities that directly impact client experience and satisfaction. You will help lead client operations across customer success, implementation, and support teams, and be tasked with driving key performance initiatives to optimize processes and foster continuous improvement. You will report directly to the SVP of Customer Experience and collaborate closely with other departments to align on company goals and client objectives. This role is ideal for an experienced leader with a proven track record in the healthcare IT space, particularly within fast-growing digital health or healthcare tech startups. Key Responsibilities: Process Optimization: Identify and implement strategies to enhance the efficiency, quality, and scalability of client deployment processes, improving throughput and reducing friction for clients. Customer Experience: Design and implement initiatives to create a seamless, standardized experience across all customer touchpoints, ensuring consistency in service delivery. Strategic Alignment: Translate company-wide objectives into specific, measurable customer experience goals and objectives. Drive alignment and accountability across client-facing teams to achieve targets. Cross-Functional Collaboration: Partner with engineering, product, support, and customer success teams to optimize technical operations and enhance overall service delivery. Implementation Excellence: Support the creation and execution of standardized client implementation plans, ensuring smooth rollouts and strong collaboration between teams. Capacity Planning: Support capacity planning to ensure teams are appropriately staffed to handle growing customer demand and deliver exceptional service. Agile Optimization: Promote agile processes to adapt quickly to changing market needs, including continuous improvements through customer journey mapping, NPS surveys, and internal handoffs. Training & Development: Assess training needs and implement programs to foster the ongoing development of client-facing teams. Technology & Tools: Own the strategy for customer experience technologies, ensuring tools and systems are optimized to enhance operational efficiency and align with client and company needs. Performance Reporting: Develop and lead regular reporting on client experience metrics, providing insights and actionable recommendations for continuous improvement. Problem-Solving & Strategy: Lead the planning and development of strategies to address critical client experience challenges and drive solutions across cross-functional teams. Qualifications: 7+ years of experience in client operations, client management, or implementation within healthcare tech or software. Experience in fast-paced, high-growth environments, particularly within digital health or healthcare technology, is highly preferred. Strong strategic thinker with a proven ability to manage multiple priorities and stakeholders while driving results in a dynamic environment. Demonstrated ability to support high-performance teams and implement effective customer experience strategies. Expertise in process improvement methodologies and customer experience management, particularly in the healthcare IT space. Advanced problem-solving skills with a track record of driving impactful solutions for complex operational challenges. In-depth knowledge of customer experience metrics, journey mapping, and customer experience technology stacks. Familiarity with CRM tools, implementation platforms, and analytics tools to drive performance improvements. ā€œSo what's in it for me,ā€ you ask? We pride ourselves for being a culture-based company buzzing with high-energy. Aside from the enthusiastic environment, you'll enjoy: Competitive salary Health insurance Referral bonuses Unlimited vacation time Paid Maternity and Paternity leave Professional development and career growth opportunities Awesome team members Eon is proud to be an equal opportunity employer committed to diversity, equity, and inclusion. We prohibit discrimination and harassment of any kind and strive to create an environment where all team members can thrive.
    $52k-105k yearly est. 8d ago
  • Lead Operator

    Start Page

    Remote Finishing Supervisor Job

    LOCATION: Bowling Green / United States | COMPANY: [[legal Entity_obj]] | REQUISITION ID: 1840 | Full-time | Limited | ON-SITE/REMOTE: On-site test Come and join our team! Let's shape the future of mobility together! Who are we? Some 30,500 team players around the world, hard at work in over 100 locations across more than 30 countries. As a force for progress on road and rail, we prioritize technical excellence, sustainable business practices and social responsibility. At the last count, our global revenues totaled EUR 6.7 billion. Join us, and you can expect exciting, varied work in an international environment with attractive working conditions - including flexible working hours, sabbaticals and remote work. In addition, you can work up to twenty days a year from abroad in the EU. A broad selection of continuing education programs offers you plenty of opportunities to develop both professionally and personally. And you can look forward to many other benefits, such as subsidized public transit options, a company pension plan, and a state-of-the-art workplace with a rich choice of in-house catering options.
    $51k-101k yearly est. 60d+ ago
  • EUC Operations Lead

    General Re Corporation 4.8company rating

    Remote Finishing Supervisor Job

    Shape Your Future With Us General Re Corporation, a subsidiary of Berkshire Hathaway Inc., is a holding company for global reinsurance and related operations, with more than 2,000 employees worldwide. It owns General Reinsurance Corporation and General Reinsurance AG, which conducts business as Gen Re. Gen Re delivers reinsurance solutions to the Life/Health and Property/Casualty insurance industries. Represented in all major reinsurance markets through a network of 38 offices, we have earned superior financial strength ratings from each of the major rating agencies. Gen Re currently offers an excellent opportunity for an EUC Operations Lead to an appropriately qualified individual within the Global IT Services. This role may be performed remotely within the United States. Role Description We are looking for a talented and motivated EUC Operations Lead to join our team. We are looking for someone who has good knowledge on modern device management technologies like Intune, Autopilot and Windows cloud PCs. Responsibilities: * Collaborate with stakeholders to identify the vision and roadmap for end-user technologies. * Craft and refine the overall EUC design and architecture, ensuring seamless integration and alignment with our cloud-native approach. * Manage EUC aspects across the organization's data systems, including data governance, data mastering, and metadata management. * Foster relationships and work closely with cybersecurity and other teams across enterprise to ensure alignment with all mandates and requirements. * Lead the design and implementation of scalable, cost-effective enterprise data solutions that are flexible and future-proof. * Proactively anticipate technological advancements and effectively communicate potential impacts and requirements to leadership and cross-functional teams. * Gain a deep understanding of the current organizational-wide architecture to identify areas for enhancement. * Determine key business drivers and necessary technological capabilities to achieve an optimal EUC framework. * Collaborate with partner teams to articulate use cases, objectives, and architectural designs that support business goals. Role Qualifications and Experience * At least 7 years of technical experience in the IT field, specifically related to the technologies and responsibilities of this position. * Experience collaborating with the technical project teams and business partners to collect, clarify, and translate technical details into practical, informative messages and forward directions Skills: * Strong Knowledge on GPO, Windows Update for Business * Strong windows 11 troubleshooting knowledge * Strong knowledge in Intune, Autopilot and MECM * Understanding of wider IT concepts - networking, server, and storage etc * SCCM Packaging knowledge * Strong Knowledge on VDI technologies like Citrix, AVD and Windows cloud PC * SCCM Task Sequence knowledge * Excellent organizational, leadership, management, facilitation, and communications skills. * Highly developed interpersonal and team leadership skills. Excellent negotiation, communication skills. * Excellent analytical and decision-making skills * Strong MDM platform knowledge * Experience managing incidents and requests * Be able to prioritize issues, pay attention to detail, use independent judgment and provide relevant information to assist in decision-making processes * Experience in a fast-paced support environment * Experience with incident ticket systems * Experience in imbedding best practices into BAU work Certifications: * Microsoft 365 Certified: Endpoint Administrator Associate * Citrix Certified Professional (CCP) Salary Range 117,000.00 - 195,000.00 USD The annual base salary range posted represents a broad range of salaries around the US and is subject to many factors including but not limited to credentials, education, experience, geographic location, job responsibilities, performance, skills and/or training. Our Corporate Headquarters Address General Reinsurance Corporation 400 Atlantic Street, 9th Floor Stamford, CT 06901 (US) At General Re Corporation, we celebrate diversity and are committed to creating an inclusive environment for all employees. It is the General Re Corporation's continuing policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, sex (including childbirth or related medical conditions), religion, national origin or ancestry, age, past or present disability , marital status, liability for service in the armed forces, veterans' status, citizenship, sexual orientation, gender identity, or any other characteristic protected by applicable law. In addition, Gen Re provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act.
    $102k-126k yearly est. 9d ago
  • Intake Operations Lead

    Convr

    Remote Finishing Supervisor Job

    About Convr: Convr is an AI underwriting, data, and intelligent document processing workbench that drives world-class customer experiences. It delivers premium growth, insights and efficiency for commercial P&C insurance organizations of all sizes, including many top carriers, MGA's, Brokers and Reinsurers. Founded in 2016, Convr is solving the greatest challenges of commercial insurance organizations. With rapid advancements in technology, Commercial Insurance Carriers, MGA's, and Brokers are falling short on technology enablement and efficiency deliverance. Outdated business processes, inaccurate data and technologies are holding them back from elevating and delivering on better customer experience. In addition, this is adding time and costs to doing business, increasing expense ratios and manual entry errors. With Convr, commercial P&C insurers manage the underwriting process from submission to quote with an on-demand software platform with its purpose-built Artificial Intelligence decisioning engine, empowering them to make better decisions, faster. Our vision is to transform the world through data, discovery, decision, and we do that today by empowering commercial insurers with a core underwriting management solution enabling a frictionless experience, delivering superior performance, optimal efficiency, and world-class customer engagement from submission to quote. You can make a difference in the commercial and property insurance industry by joining and leading to digitally transform commercial insurance with modern AI. Who You Are: Great communication skills in technical concepts and solutions Ability to multi-task and manage priorities while meeting deadlines Ability to lead a successful offshore team Enjoys solving problems and continuous learning Willingness to roll up your sleeves and be resourceful What You'll be Doing: Lead and work with onshore teams and partners to deliver seamless, high-quality work Guide an offshore HITL (Human-In-The-Loop) team through all aspects of intake operations Ensure accurate data entry for commercial insurance submissions, analyzing and validating documents to support the underwriting process Lead teams into achieving metric goals, SLA's complete deliverables and tasks Own training and certification around data entry/ Human in the Loop (HITL) Perform administrative tasks for operational support Data entry and quality control Analyze and generate reports Role Requirements: Bachelor's Degree 4+ years of relevant experience in Business Process Outsourcing as a Team Lead or Manager 2+ years of experience at a SaaS company Strong working knowledge of commercial P&C insurance processes or a proven ability to learn complex underwriting workflows quickly Prior experience with intake and/or data validation for insurance documents (applications, agency forms, declaration pages, Statements of Value, Loss Runs, binders, quotes) Experience with different methods of analysis, both process and data Expert in MS Office Why Join Convr? Full Transparency. We believe in open communication with our team and clients. Excellent work-life balance. We believe in flexibly because "life" happens! Team mentality. We believe in "All Hands on Deck"! Helping one another regardless of department. Everyone knows your name. We are a small growing company. You will not be just a number! We believe in challenging yourself to develop your career. We are going places! We have a passionate team taking Convr to the next level! Benefits & Compensation Remote work Flexible Paid Time Off Company Paid Holidays Insurance Coverage (medical, dental, vision, short-term & long-term disability, life insurance, and accident coverage) 401K Paid Parental Leave The annual salary for this role falls within the range of $70,000 to $90,000. The final compensation will be determined based on factors such as location, experience, education, skills, and industry knowledge.
    $70k-90k yearly 20d ago
  • Branch Operations Lead - Homewood Green Springs - Homewood, AL

    Jpmorgan Chase & Co 4.8company rating

    Remote Finishing Supervisor Job

    We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs. As a Branch Operations Lead Trainee in Branch Banking, you collaborate with the Branch Manager, branch employees and One Chase colleagues to ensure customer financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory banking requirements. A Branch Operations Lead Trainee is passionate about taking care of our customers and employees, providing an exceptional customer experience, and working with the Branch Manager to set the tone in the Branch. A typical day consists of assisting customers and performing transactions. You will also look for opportunities to make customers lives easier by setting up self-service options and building relationships. Throughout the week, you will schedule time to review branch operations and share updated policy and procedures with branch employees. This results in the business is adhering to control expectations. Job responsibilities Works with the Branch Manager to set the tone of the branch environment to provide an exceptional customer experience and a dynamic and engaging culture Engages clients as they enter the branch by welcoming them and making customers feel appreciated, performing transactions, managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures Introduces customers to the branch team who will build relationships and assist with specialized financial needs Makes customers' lives easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week Supports the Branch Manager with all aspects of branch operations, including loss control, compliance, and audit standards Required qualifications, capabilities, and skills High school degree, GED, or foreign equivalent Detail-oriented, organized, and have the ability to multi-task with a dedication to follow policies, procedures, and regulatory banking requirements Availability to work Branch hours including weekends and some evenings Preferred qualifications, capabilities, and skills Demonstrated ability to make connections, engage, and educate customers and refer to colleagues as appropriate Strong desire and ability to influence, educate, and connect team, partners, and customers to technology Demonstrated leadership abilities and proficiency in operations and transaction accuracy while working well in a team environment Some College level or military equivalent or 2+ years of branch banking experience Training requirement Successful completion of the Branch Operations Lead training program is a pre-requisite to be considered active in Branch Operations Lead role
    $88k-119k yearly est. 2d ago
  • Manufacturing Supervisor - 2nd Shift

    Innomotics LLC

    Remote Finishing Supervisor Job

    **We are looking for a Manufacturing Supervisor - 2nd Shift to join our team at Innomotics.** **The Industry-Leader of Motors and Drives** Innomotics is an industry-leading supplier of motors and large drive systems. With a trusted legacy of more than 150 years of engineering expertise, our products power all the world's most essential industries. Today, we are bringing the #EnergyTransition to life with a portfolio that enables our customers to boost energy efficiency, reduce greenhouse gases, and minimize the carbon footprints of plants. **Our Most Powerful Engine: Our People** We are a team of more than 15,000 dedicated experts, doers, innovators. For us, engineering the future means keeping businesses in motion. As a global player operating with the spirit and speed of a mid-sized champion, the future holds unlimited opportunities for us. If you share our bold mindset to be best-in-class, we want you IN. **Your Future Role** We are seeking dynamic 2nd Shift Manufacturing Supervisor that will be owning the day-to-day manufacturing activities with operational perfection as a goal. In this role you will drive a strong safety approach throughout the department to become outstanding. This position collaborates with the Manufacturing Manager and is a key member of the Manufacturing Leadership Team. You will lead and direct staff including Team Leaders and Direct Labor Associates (~25 direct reports). This position is onsite daily at the New Kensington, PA location. Core hours are Monday - Thursday 4pmEST - 12amEST, Friday 12pmEST - 4pmEST **Responsibilities:** + Lead a manufacturing operation to ensure that revenue targets, cost efficiency, quality and safety requirements are attained, including clear measurement of these results. + Lead hiring, training, and development of all resources on manufacturing team. + Lead and facilitate other project teams to assure timely and high quality delivery of inputs into the manufacturing process required to drive success. + Collaborate with other peer function Supervisors and leaders to assure output of the manufacturing process meets the expectations of our customers. + Ensure a focus on employee safety and that all safety requirements for both OSHA and site specific are met. + Assure accuracy and availability of manufacturing procedures to support product assembly. + Model resource needs and complete those needs with significant focus on meeting customer expectations while maintaining appropriate cost structure. + Work closely with Team Leaders and Direct Labor Associates to ensure a collaborative and positive relationship, while challenging all associates to continually upgrade their skills and performance. + Apply Continuous Improvement Processes and drive implementation of Lean practices within the manufacturing operation. + Identify and implement digital tools to improve the performance of the manufacturing processes. + Define and drive effective problem solving processes to assure problems are defined, root causes are identified, and appropriate short and long term corrective actions are implemented. + Define and maintain work flows to achieve efficiency. + Support functional budgets and business plans for the manufacturing function. + Maintain ultimate responsibility for overall success of the manufacturing area under your direction. + Define and develop manufacturing strategy implementation with team leaders. **Your Profile** **Knowledge/Skills, Education, and Experience:** Demonstrates and applies knowledge of concepts, practices, and procedures for area led and good knowledge of other areas in the company and how they interact. Demonstrates full understanding and application of management approaches for work direction, motivation, and performance management. + BS/BA degree in related field OR an Associate's degree with 3-5 years meaningful experience in manufacturing or supply chain logistics. + 1-3 years of consistent record leading a production team or project team including general manufacturing practices and production control etc + Well-developed collaboration and influencing skills. + Strong written and verbal communication capabilities. + Experience with lean manufacturing tools and processes. + Experience in ERP systems, ex: SAP + Experience in multi-shift workforce leadership for electro-mechanical assembly and testing **Preferred Knowledge/Skills, Education, and Experience** + Has confirmed understanding of electro-mechanical skilled assembly, inspection, and test operations. + Understanding of Lean principles and practices. + Knowledge and experience in ISO 9001, 14001, & 45001 standards. + Read and interpret drawings and electrical schematics. + Understand tolerances, both Metric and Standard measurement systems. + Proficient digital literacy: Microsoft Word, PowerPoint, Excel and Outlook. + Experience in an Engineer to Order environment is helpful. The pay range for this position is $71,300 - 122,300. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location. **What's IN it for you (Our Benefits)** + Competitive compensation based on qualifications + Medical, dental, prescription and vision coverage, first day of employment + Matching 401(k) (immediate employer match) + Competitive paid time off plan, paid holidays, and floating holidays + Career development opportunities + Education and tuition reimbursement programs available + Flexibility to work remote a few days a week + Paid parental leave **Ready to power the future with us? Join Innomotics and start making a difference now. #TeamInnomotics #JoinReliableMotion** Innomotics is an equal opportunity employer and values diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status or disability status. Jobs at Innomotics (************************************************** : Find out more about jobs & careers at Innomotics. **EEO is the Law** Applicants and employees are protected under Federal law from discrimination. To learn more, Click here (*************************************************************** . **Pay Transparency Non-Discrimination Provision** Innomotics follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here (*********************************************************************************************** . **California Privacy Notice** California residents have the right to receive additional notices about their personal information. To learn more, Click here (***************************************************************************************** . **Nearest Major Market:** Pittsburgh Apply now Ā»
    $71.3k-122.3k yearly 9d ago
  • Supervisor, External Manufacturing

    Pierre Fabre

    Remote Finishing Supervisor Job

    Your mission Supervisor, External Manufacturing At Pierre Fabre Pharmaceuticals Inc. our mission is to deliver breakthrough therapies in oncology and rare diseases to patient populations with high unmet needs and limited treatment options. Our belief is that every time we care for a single person, we make the whole world better. We are the US pharmaceutical subsidiary of Pierre Fabre Laboratories Worldwide, a foundation-owned company with 7 decades of impact. Pierre Fabre Laboratories is a truly global healthcare company, established in 43 countries, with products distributed in 119 territories across the globe. Pierre Fabre's foundation ownership enhances our ability to focus on creating long-term value for patients. Building on the legacy of Pierre Fabre Laboratories, innovation is our life blood and patient experience drives everything we do. We aspire to design and develop therapeutic solutions inspired by patients and healthcare professionals; draw on science and nature as perpetual sources of inspiration; develop long-term partnerships with researchers and innovators worldwide; and place pharmaceutical ethics and climate transition at the heart of our action. Pierre Fabre Pharmaceuticals is headquartered in Parsippany, NJ alongside Pierre Fabre USA Inc., a Pierre Fabre Laboratories subsidiary focused on dermatology and cosmetics. SUMMARY: The Supervisor, External Manufacturing, will be responsible for overseeing the day-to-day manufacturing operations at Contract Manufacturing Organizations (CMOs) involved in production. This role requires close coordination with CMO partners to ensure compliance with cGMP standards, effective execution of manufacturing processes, and adherence to project timelines. The Supervisor will play a critical role in ensuring successful product manufacturing and delivery while maintaining the highest quality standards. ESSENTIAL FUNCTIONS: Daily Operations Oversight: Oversee daily operations at CMO sites to ensure compliance with cGMP standards and adherence to established manufacturing protocols. Monitor production activities and provide on-the-floor support to resolve any issues. Quality Assurance and Compliance: Ensure all manufacturing activities at CMO sites comply with regulatory and quality standards. Support the implementation of quality systems and controls to maintain product quality and consistency. Deviation and CAPA Management: Assist in managing deviations, investigations, and corrective and preventive action (CAPA) processes to ensure high-quality production outcomes. Collaborate with CMOs to implement corrective actions and drive continuous improvement. Documentation and Reporting: Maintain accurate and up-to-date documentation of manufacturing activities, including batch records, deviation reports, and process change controls. Prepare reports and presentations for internal and external stakeholders. Cross-Functional Collaboration: Work closely with internal teams, including Quality, Regulatory, Supply Chain, and MS&T to align on production schedules and quality requirements. Ensure effective communication and collaboration across all functions to support successful manufacturing outcomes. Audit and Inspection Support: Participate in audits and inspections at CMO sites, providing support and documentation as needed. Ensure all findings are addressed and corrective actions are implemented in a timely manner. Continuous Improvement: Identify opportunities for process improvements at CMO sites and collaborate with internal and external teams to implement changes. Drive a culture of continuous improvement and operational excellence. Technology Transfer: Assist in the technology transfer process, ensuring successful scale-up and implementation of manufacturing processes at CMO sites. Collaborate with internal and external teams to ensure seamless integration and execution. REQUIRED EDUCATION AND EXPERIENCE: Education: Bachelor's degree in Life Sciences, Engineering, or a related field. (e.g., Biotechnology, Chemical Engineering, Pharmaceutical Sciences). Experience: Minimum of 4-6 years of experience in biopharmaceutical manufacturing, with a focus on external or contract manufacturing. Experience in cell therapy manufacturing is highly desirable. Technical Expertise: Knowledge of cell therapy manufacturing processes, cGMP requirements, and regulatory standards. Experience with US and EU regulatory requirements for cell therapy products. Communication and Interpersonal Skills: Strong communication and interpersonal skills with the ability to build and maintain effective relationships with internal and external stakeholders. Organizational and Problem-Solving Skills: Strong organizational and problem-solving skills with the ability to manage multiple priorities and projects simultaneously. Team Collaboration: Ability to work effectively in a cross-functional team environment and collaborate with internal and external partners. Travel: Willingness to travel to CMO sites as needed to manage external manufacturing activities. Up to 70%. Preferred Qualifications: Experience cell or gene therapy manufacturing processes. Familiarity with regulatory requirements (FDA, EMA) for cell therapy products. Prior experience in a role within a cGMP manufacturing environment. Knowledge of process improvement methodologies (e.g., Lean, Six Sigma). WORK ENVIRONMENT: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Benefits of being a Pierre Fabre Employee Join Pierre Fabre for competitive benefits including three medical plans, dental and vision coverage, voluntary benefits, a 401(k) plan, and more! Our offerings also include a hybrid work policy, a generous PTO policy and company holidays, paid parental leave, discounts on our products, learning and development opportunities, and access to mental health and wellness programs, creating a well-rounded work experience for our employees. Pierre Fabre Pierre Fabre has been recognized by Forbes as one of the "World's Best Employers" for the 3rd year running. ********************************** True to My Nature Pierre Fabre is an equal employment opportunity employer and does not discriminate against any applicant because of race, creed, color, age, national origin, ancestry, religion, gender, sexual orientation, gender expression and identity, disability, genetic information, veteran status, military status, application for military service or any other class protected by state or federal law. Who you are ? We are convinced that diversity is a source of fulfillment, social balance and complementarity for our employees, which is why our offers are open to all, without restriction.
    $62k-81k yearly est. 10d ago
  • Operational Excellence Leader ZFS CR

    Zoetis 4.9company rating

    Remote Finishing Supervisor Job

    This is a key position within the Finance Shared Services, Finance GMS, and Indirect Procurement organizations. The principal purpose of the role is to continue to strengthen the culture of continuous improvement and accelerate business results by assisting and at times leading cross functional teams through the rigorous application of Lean & Six Sigma methodologies. Scope of job: * Influential global role supporting the Finance Shared Services, Finance GMS, and Indirect Procurement organizations * Responsible for the design & delivery of training modules within the above-mentioned organizations Responsible for driving a culture of continuous improvement and delivering step change improvement in the critical key business performance indicators (KPI's) within assigned enabling functions MAIN RESPONSIBILITIES * Lead teams through the implementation of Lean SixSigma projects to address specific business process problems and the design of new simplified standardized processes. * Partnering with the relevant process leads to deploy existing methodologies while advancing the application of Lean Six Sigma principles * Lead and assist sustainable transformational business improvement programs to meet/exceed customer expectations while using lean & Six Sigma thinking to drive continuous process improvement * Serve as a recognized expert to facilitate highly complex problem solving, action workouts, value stream mapping and special data analysis as required * Continue to build Lean Six Sigma capability and mindset across the Finance Shared Services organization via informal & formal training, mentoring & coaching programs * Network both internally and externally to exchange learning's and ensure best practices are adopted throughout the operations * Lead Operational Excellence programs and coordinate the successful completion of projects on time within budget and scope. EXPERIENCE, SKILLS, KNOWLEDGE Education/Experience * Bachelor's degree in Engineering, Business, or related field. * Certified Lean SixSigma Black Belt * Minimum 5-10 years progressive work experience or equivalent in a business environment preferably in Shared/Global Business Services * Demonstrated leadership and preferred global experience in leading teams / driving Lean SixSigma project execution * Proven ability to highly influence, drive and manage change initiatives in a matrix environment * Demonstrated strong verbal and written communication skills with broad facilitation experience Skills/Abilities * Proficiency in English and local languages, as required by market standards. * Excellent oral and written communication skills. * Strong data analysis skills, detail oriented, and able to draw insights from data, including using pivot tables and data slicing. * Change agent with strong credibility * Ability to lead and motivate multidisciplinary and cross functional teams to solve complex problems * Able to work and communicate well across functions and influence key stakeholders to support business priorities * Coaching, mentoring and teaching abilities * Solid business/financial & project management skills * Excellent project management skills with the ability to prioritize tasks and manage multiple projects simultaneously. * Strong IT & analytical skills * Proven ability to work on cross functional and multi-cultural teams * Networking skills to establish wide range of contacts We Offer: * Exposure to a dynamically growing leader of the global animal health-care segment * Competitive salary and benefits package (private healthcare and insurance, Meal allowance, Parking, corporate events for employees) * Professional and supportive working environment * Co-funding of professional qualifications and program Tuition reimbursement * Modern office space with Doctor's office * Possibility to work remotely from home on selected days * AsociaciĆ³n Solidarista Full time
    $117k-148k yearly est. 13d ago
  • Summer 2025 Operations Lead (Student)

    American University 4.3company rating

    Finishing Supervisor Job In Washington, DC

    American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world. Learn more about American University. Department: Conference Operations Support Time Type: Part time Job Description: Summary: The Student Leadership Team (SLT) acts in paraprofessional capacity in preparation for and during the summer conference season, assisting University Conference & Guest Services (UCGS) conference and event planning duties at client-facing and operational levels. The Operations Lead (OL) reports directly to the UCGS Operations Manager and is responsible for assisting their supervisor with any on-site coordination of various summer operations across campus. Operations Leads will work in conjunction with the Operations & Scheduling Lead (OSL) and Conference Leads (CLs) to oversee all meeting spaces and residence halls utilized by University Conference & Guest Services (UCGS) during the summer conference season. Responsibilities: * The Operations Lead will oversee all aspects of room readiness and exit checks in the resident halls. * Oversee the room readiness process in the residence halls by communicating with appropriate campus partners, Aramark Housekeeping. * Using Star Rez, prepare spreadsheets and information for room checks to be completed by the Operations Assistants to ensure rooms are ready for guest occupancy. * Follow up with Aramark Housekeeping on rooms that are not ready for check in. * Oversee the exit inspection process in the residence halls after a guest checks out by preparing spreadsheets for the Operations Assistants to assess the condition of the room. * Inform UCGS Operations Manager and Event Manager of damage reported in the room from the previous clients. * Create room readiness and exit check tasks on Trello for the Operations Assistants. * The Operations Lead will manage all aspects of 2fix requests from clients. * Monitor maintenance requests submitted by the student staff, submit 2fix requests, track the status of work orders, and follow up with 2fix, as necessary. * Assist in closing the residence halls by submitting facilities issues found at the end of the summer to campus partners (housing and facilities management) to prepare residence halls for academic year. * Monitor submaster/admin key audits performed by Operations Assistants. * The Operations Lead will work in conjunction with the Operations Manager and Operations & Scheduling Lead on tasks. * Maintain the condition of UCGS facilities/residence halls, furniture, and equipment and report any problems as they arise. * Tracking all meeting space reservations, furniture setups, and audio/visual requests for University Conference & Guest Services' premier venue, Constitution Hall, as well as other spaces used across campus. * Supervise the event space set-up process and work with the UCGS Professional Staff to ensure customer requirements are met. * Examine residence hall lounges/meeting spaces and oversee documentation (photos/videos) of facilities damaged by clients. * Support the Operations Assistants in the execution of their duties as required. * Alongside the Operations Manager, oversee the workflow of the Operations Assistants Team and ensure all tasks are completed properly and efficiently. * Be an active part of the Summer Leadership Team and serve as a leader within the student staff community. * Understand, enforce, and adhere to all relevant policies/procedures as set forth by University Conference & Guest Services, the Student Code of Conduct, and American University. * Attend all required training/meetings and respond to emails within 24 hours, as directed by UCGS professional staff. * Respond to requests from Student Staff, ProStaff and clients during office hours, 8am - 8pm daily. * Assist professional staff with various administrative projects. * Other duties as assigned by the Operations Manager and UCGS professional staff. * Attend in-person Student Leadership Team (SLT) training session on Saturday, April 5, 2025. * Must be available for all in-person training sessions, Monday, May 12, 2025 - Friday, May 16, 2025. If a staff member is unable to meet this requirement, the offer will be rescinded, and housing charges will begin. * Attend, be on time, and present for all scheduled/assigned shifts, in-person training, staff meetings. * Must be available to work in office during the Spring semester for 5-10 hours/week, beginning April 7, 2025. * Must be available to work a 30-hour work week with traditional business hours as well as non-traditional evening and weekend hours, from May 12th - August 13th. The SLT office is open from 8 am - 8 pm every day of the week. * Must work closing day of Summer Operations on Saturday, August 9th, unless employed with HRL as an RA/DA for the Fall 2025 semester. * Attend all weekly in-person Summer Leadership Team & UCGS Managers Meeting on Wednesdays from 1-2 pm. * Submit a self-evaluation and attend an end of summer evaluation meeting with supervisor. * Respond to emails from UCGS professional staff within 24 hours. * Encourage and maintain a community atmosphere where the rights and responsibilities of staff, residents, and guests are held in high regard. Encourage the development of a staff 'team' and actively work to address tensions/interpersonal issues of the staff as they arise. * Ensure that summer staff members create a welcoming environment for guests and maintain standards for a high level of customer service. * Participate in staff development activities and encourage the participation and involvement of all summer staff positions. Position Type/Expected Hours Of Work: * Part-Time. * April 1, 2025 - August 9, 2025. Opportunity to continue working during the transition period from August 10th - 13th. Compensation: * $19 per hour. * Housing in single occupancy is provided and is required to live in assigned on-campus residence space during the duration of employment with UCGS. Staff are required to move into and out of summer residence assignments on designated dates assigned by AU Housing & Residence Life staff. * The ability to opt in to a summer meal plan as part of compensation paid for by UCGS. Meals will only be available when residential dining is open/operational. UCGS will designate a deadline for the opt in summer meal plan covered by the department. Once the deadline has passed, UCGS will no longer cover summer meal plans. * Housing and dining are considered compensation and may impact financial aid eligibility for students enrolled in summer classes. * The ability to opt in for a MyFridge rental as part of compensation paid for by UCGS, if requested by designated deadline. Delivery and pick-up dates are flexible with the start/end of conference season. * Unlimited no cost use of residence hall laundry facilities. Required Education and Experience: * Strong administrative and organizational skills as well as strong interpersonal and customer service skills. * Previous summer conference and/or event planning experience preferred, but not required. * Proven excellence in managing large numbers of details and logistics with a project or event. * Familiarity with the Microsoft Office suite (Microsoft Word, Excel, Outlook). * Ability to represent American University by means of a pleasant and helpful disposition, a positive attitude, and quick response. * Due to the demanding nature of this position, Summer Leadership Team members may not hold an outside job or internship during the summer operation May - August. * Be available to work immediately following May final exams until mid-August unless otherwise modified by the UCGS staff or their designee. * Maintain flexible hours to coincide with the summer conference operation that is 24/7 from May - August. * Full attendance at mandatory in-person summer training sessions, as well as staff meetings otherwise approved in advance by the UCGS staff team or their designee. * Must be a full time, matriculated AU student in Summer 2025 or Fall 2025. * Applicants must hold a cumulative GPA of 2.00 or higher. * Successful review of judicial records. * Must be in good standing with the University and comply with all University and UCGS policies. * This position is contingent upon the successful completion of a pre-employment background check. * Knowledge of the University and Washington, DC area preferred. * Must live in residence halls during summer months. * Live-in staff members are expected to be available for all scheduled assignments and projects, and are expected to be accessible in person, by phone, or by e-mail to answer questions, respond to emergency situations, and to perform other administrative tasks and projects as needed. * Must have lived at least 1 semester in university residence halls. * Must be able to lift regularly 25-50 lbs. * Must be able to work outside in DC heat and walk around campus. * Must be able to push moving carts, tables, and chairs between buildings across campus. Other Details * This position is available only to enrolled American University students. * Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. * American University is an E-Verify employer. * Visit **************************** for additional information about American University employment and benefits. Current American University Employees American University current employees (including those employed in student positions) must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings. Contact Us For more information or assistance with the American University careers site, email ************************. American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual's genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.
    $19 hourly 20d ago

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