Job Description
FINSYNC is a financial platform and network that helps entrepreneurs start, grow, scale and succeed - beginning with business registration and extending through trusted local partners, streamlined financial operations, and access to more affordable funding, all supported by one platform that unifies banking, payments, cash flow, accounting, and payroll.
Position Overview:
The Senior Creative Director is a visionary leader responsible for the architectural integrity of our enterprise creative vision. You will bridge the gap between high-level business strategy and daily world-class design execution. This role requires a professional who can effectively manage a lean, high-performance team; mentor talent; evolve brand standards; serve as a strategic partner; manage projects and design.
Key Responsibilities:
Lead the design and production of complex high-fidelity assets. You are the expert on advanced layout systems, grid structures, and the technical nuances
Manage, inspire, and grow a small, talented creative team. You are responsible for resource allocation, professional mentorship, and maintaining a high-output, low-friction culture.
Design and implement sophisticated creative workflows. You will identify bottlenecks in the creative process and deploy solutions (using tools like Figma, Adobe, and project management software) to maximize efficiency.
Architect and enforce comprehensive brand guidelines across all channels. You will ensure the brand evolves intelligently while maintaining a cohesive, premium identity.
Collaborate ensuring creative initiatives are seamlessly integrated and ROI-focused.
Provide definitive creative direction and critical feedback to a multi-disciplinary team, ensuring every deliverable surpasses industry standards and fulfills strategic KPIs.
Command the room when presenting creative concepts to internal and external stakeholders, using data-backed rationale and storytelling to gain buy-in.
Qualifications:
10+ years of professional experience in design and creative direction, with at least 5+ years in a management or leadership role
Bachelor's or Master's degree in Graphic Design, Visual Communication, or a related field.
Deep, demonstrable mastery of layout design, typography and color theory. You should understand the mechanics of ink on paper as well as pixels on screens.
Proven ability to manage a team effectively, handle performance reviews, and navigate the complexities of remote team dynamics.
Expert proficiency in Adobe Creative Suite (InDesign, Photoshop, Illustrator) and Figma.
Exceptional interpersonal skills; ability to articulate "the why" behind design choices to non-creative executives; partner with other collaborators to achieve success
A distinguished portfolio showing large-scale enterprise projects, sophisticated print work, and evidence of leading a team to success.
Preferred Qualifications:
Experience in the Fintech or Enterprise SaaS industry.
Experience managing external vendors, printers, and agencies to ensure quality control on physical assets.
Why FINSYNC:
FINSYNC offers an exciting and innovative work environment where you can make a significant impact on the success of individuals and communities. We provide a competitive salary, a path to earning equity-based compensation, benefits package, and opportunities for career growth in a collaborative and dynamic team environment. Join us and be part of a company that is shaping the future of financial technology.
FINSYNC is transforming local communities into thriving entrepreneur ecosystems and a better, brighter place for everyone.
We cultivate a culture of:
Teamwork (like a pro sports team) without ego
Constructive communication so we can build transparency and trust
Metrics that matter personally, professionally, and financially
High performance merits high compensation
Self-motivation and self-discipline merits flat organization
Time management and work-life-harmony
$142k-265k yearly est. 11d ago
Looking for a job?
Let Zippia find it for you.
Marketing Manager
Finsync 4.2
Finsync job in Kennesaw, GA
Job Description
FINSYNC is a financial platform and network that helps entrepreneurs start, grow, scale and succeed - beginning with business registration and extending through trusted local partners, streamlined financial operations, and access to more affordable funding, all supported by one platform that unifies banking, payments, cash flow, accounting, and payroll.
Position Overview:
The Marketing Manager at FINSYNC will plan, coordinate, and measure multi-channel marketing across public relations, website content, project management, and digital marketing. This role requires proven writing and editing skills to create clear, compelling copy that drives awareness, user acquisition, and engagement for our financial platform. You will collaborate with teams across marketing, product, and creative to launch campaigns that resonate with entrepreneurs and small business owners, while keeping FINSYNC's voice consistent across channels. You will work closely with the SVP of Marketing to develop messaging, prioritize deliverables, and ship campaigns and content across channels.
Key Responsibilities:
Manage marketing campaigns across multiple channels (public relations, digital marketing, project management, vendor management, and more)
Write and edit high-quality marketing copy for campaigns and core assets (web/landing pages, emails, messaging, and PR materials)
Collaborate with the creative team to support campaign concepts and messaging
Manage campaign timelines and resources
Coordinate and manage relationships with external agencies and vendors as needed
Stay up to date with marketing trends and best practices in the fintech industry
Qualifications:
Bachelor's degree in Marketing, Communications, or Business
5+ years of experience in marketing campaign execution and public relations, preferably in fintech or B2B SaaS
Demonstrated experience writing and editing customer-facing marketing content, with the ability to simplify complex topics.
Excellent analytical and problem-solving abilities
Proficiency with marketing automation and analytics tools (HubSpot, Google Analytics)
Great communication and interpersonal skills
Why FINSYNC:
FINSYNC offers an exciting and innovative work environment where you can make a significant impact on the success of individuals and communities. We provide a competitive salary, a path to earning equity-based compensation, benefits package, and opportunities for career growth in a collaborative and dynamic team environment. Join us and be part of a company that is shaping the future of financial technology.
FINSYNC is transforming local communities into thriving entrepreneur ecosystems and a better, brighter place for everyone.
We cultivate a culture of:
Teamwork (like a pro sports team) without ego
Constructive communication so we can build transparency and trust
Metrics that matter personally, professionally, and financially
High performance merits high compensation
Self-motivation and self-discipline merits flat organization
Time management and work-life-harmony
$66k-101k yearly est. 16d ago
Technical Specialist (Lenox Square R006)
Apple 4.8
Atlanta, GA job
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.
As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional service and empower customers to get the most out of their Apple products.
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services.
**Description**
Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs.
Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple.
Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software.
Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple.
Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy.
Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.
Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
Demonstrate Apple's values of inclusion and diversity in daily activities.
**Minimum Qualifications**
You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
**Preferred Qualifications**
You can:
Demonstrate technical expertise of Apple products and services.
Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment.
Navigate customer service issues with care and strong interpersonal skills.
Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience.
Work in a fast-paced environment and balance multiple tasks at the same time.
Work well in a team environment, demonstrating shared responsibility and accountability with other team members.
Be trusted with sensitive or confidential information, keeping with Apple's core values.
Be curious and open to learning from others and helping each other grow.
### Place of Work
On-site
### Requisition ID
Retail3
### Job Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits (************************************************ For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Minnesota, New York, Washington, or Washington DC locations click here to select a store and view pay information (************************************************************************** Picker?d=10&m;=location). Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
### Application Link
*********************************
$104k-137k yearly est. 8d ago
Logistics Manager, AWS DC ops
Amazon 4.7
Atlanta, GA job
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Be a part of operating the world's largest cloud computing infrastructure. Amazon Web Services is seeking a bright, motivated, hardworking individual to fill the Data Center Logistics Manager position. This impactful position requires analytical strength, attention to detail, open communication and the ability to work autonomously. The Logistics Manager partners with Infrastructure teams and a wide array of Amazon stakeholders to manage communication, team metrics, and team specific deliverables or milestones. The role demands a strong sense of urgency and the ability to make sound judgement. As a strategist and implementer, the Logistics Manager ensures streamlined activities within the organization that guarantee success for the business, and ceaselessly drives their team to invent and simplify at a local, regional, and potentially cross-regional scale.
As a leader, the most critical aspect of being a Logistics Manager is the successful development and coaching of those under them. An effective Logistics Manager develops strong individuals that know how to make the right decisions, improve organizational culture and to take responsibility when required. Logistics Managers evangelize Accountability and emphasize the importance of this responsibility in creating a strong culture of accountability throughout the entire organization. Logistics Managers ensure their teams understand the importance of their role, their expectations and how their success impacts the bigger picture. Logistics Managers demonstrate good judgment in how and when to escalate without damaging relationships. When confronted with discordant views, Logistics Managers are able to find the best path forward and can influence others to follow that path (build consensus). They independently sets or contributes to setting the vision and direction of a designated area while ensuring optimization of the processes, standards, and functions within that space. They use expertise and high judgment to design the right team structures and mechanisms to meet both short and long-term business goals. Logistics Managers constantly look around corners to proactively mitigate risks before they become roadblocks.
Key job responsibilities
Key job responsibilities
Logistics Operations Leader- It is the manager's responsibility to guarantee the organization is running smoothly, ensuring our service meets the expectations and needs of our customers and business on a daily, monthly and yearly basis. Some of these operational tasks include:
Developing performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality
Building and executing productivity plans by reviewing work forecasts, determining productivity requirements, and partnering with other Logistics Managers to balance labor
Determine timelines that meet business and customer expectations; ensure they are met
Partnering with the management team to establish and maintain quality control standards
Remove roadblocks and obstacles for major initiatives
Logistics Business Leader- It is the manager's responsibility to act as a Logistics business leader by doing the following:
The primary point of contact for communication and escalation to both internal and external teams/customers within his/her respective area
The primary developer of team strategies, vision and goals for their team in alignment with the broader organization
Ensure operational practices are fully compliant with legislation and policy
Generate and/or filter information from higher levels of management to their teams
Creating, managing, and supporting recognition and communication programs
Logistics People Leader- It is the manager's responsibility to act as a logistics people leader by doing the following:
Manage and drive staffing plans, schedules, quality initiatives, performance levels and process change initiatives
The primary facilitator of team coordination and cohesion
Maintain a strong focus on personal and team growth and development
A strong supporter of projects outside of day-to-day operations
Distribute new opportunities fairly amongst the team when available
Hold regularly scheduled 1:1's with a focus on personal development
Ensure accountability and documentation on coaching opportunities
Opening new requisitions and ensure bar is being raised with new internal hires
Must be accessible at all times via telephone, text, or similar instant messaging platforms
Must be willing to participate in management escalations occurring outside normal business hours as needed (including late nite/early morning/overnight situations).
Process Improver- The manager shall be a champion of continuous improvement by:
Proactively being a driver of process standardization and continuous improvement across the org
Contributes to operational deployment plans outlining critical and best practice launch activities
Teaching how to create documents, processes, tools and metrics that reflect outcomes
Conducts post-deployment evaluations to measure launch effectiveness (PDSA)
Advise team members on process improvement strategies
Audits- The manager will conduct monthly audits using a standardized checklist
Meetings- Lead team meetings. The manager may also represent Logistics locally and/or globally
Travel- Travel between sites and across the cluster based on the need of the team and business
Design and implement the risk assessment framework for the AWS transportation program
Anticipate challenges/obstacles the transportation business would encounter while expanding geographies
Manage overall compliance of the program
Research state/ local level fleet and driver regulations and ensure specific SOPs are in place.
This role will be located in Covington, GA.
A day in the life
A day in the life
Think tactically by using expertise and high judgment to establish the right team structure to respond to customer needs and short business goals. They will make sure their team(s) are operating efficiently, meeting SLAs, and delivering results. They create a plans, communicate requirements, negotiate priorities, and define what success looks like across all levels.
Think strategically by using expertise and high judgment to establish goals in an area where the strategy for may not yet be defined. They set a vision, design a strategy, and achieve consensus on priorities that align with long-term business goals.
Ensure outcomes are auditable, decisions are data-driven, and work quality is measurable; and will use this to determine where to simplify or extend solutions for the best outcome.
Ensures team compliance with policies (e.g., information security, data handling, PCI, accessibility, service level agreements, etc.). They determine if appropriate metrics are in place to measure the customer experience, and if not will work to define them.
Allocate time to set up needed operational metrics, customer intake mechanisms, team training, and documentation (e.g., tutorials, help pages, troubleshooting).
Prioritize root cause resolution, automation where possible, and other projects that improve customer experience, deliverable quality, and the team environment.
About the team
About the team
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
- Experience using productivity and communications tools including Microsoft Outlook, Excel, Powerpoint, and Word
- 3+ years of people management and team development experience
- 3+ years of logistics experience
Preferred Qualifications
- Experience building cross-functional partnerships and influencing stakeholders across the organization to act without having a direct reporting relationship
- Experience working proactively and independently, meeting deadlines, and delivering on projects and tasks
- Experience using data and metrics to determine and drive improvements
- Experience working for Amazon or any Amazon subsidiary or affiliate, or experience assessing industry talent and trends
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $113,600/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************* . This position will remain posted until filled. Applicants should apply via our internal or external career site.
$58k-86k yearly est. 8d ago
Global Support Expert
Barco 4.0
Duluth, GA job
Global Support Expert- Enterprise Division (US office based) The 3rd Level Support Team within our Enterprise Division is responsible for resolving complex customer issues. This international team of support experts operates within specialized scopes based on individual technical expertise and background.
Key Responsibilities
* Provide advanced 3rd level technical support for customers in our Enterprise Division, with a focus on Meeting Experiences (MTR and related technologies).
* Participate in expert helpdesk activities for our global customer base, with a primary focus on the US region.
* Analyse incidents and problems, reproduce issues in our lab environment, and collaborate closely with R&D engineers to deliver effective solutions.
* Analyse possible network issues where our products are integrated in. (e.g. Wireshark, Pcap analysing)
* Occasionally deliver on-site support to international clients.
* Proactively maintain both the internal knowledge base and your own expertise in supported products and related technologies (e.g., operating systems, wireless networks, Teams Room and Zoom Room applications).
* Support second-line engineers internally and across our global partner network.
* Provide regular service feedback to sales, project management, and service teams to ensure alignment between customer needs and divisional goals.
* Report potential product issues or improvement opportunities to Product Management to uphold high product quality standards.
Profile - What We're Looking For
* Bachelor's or master's degree in Networking or Electronics,. Experienced service professionals with strong customer orientation, as well as recent graduates, are encouraged to apply.
* Proven experience in at least two of the following areas:
* IT network configuration (wireless, routers, switches)
* Customer service and support
* In-depth knowledge of Microsoft Teams Rooms (MTR), Intune deployments, and Teams support
* Strong analytical skills with attention to detail and quality.
* Ability to work independently with a customer-centric and service-minded approach.
* Excellent communication skills across all levels, with the ability to handle sensitive situations diplomatically.
* Fluent in English; additional languages are a plus.
* Willingness to travel internationally up to 15% of the time.
️ We are committed to conducting our business activities with the highest standards of integrity, responsibility and compliance across all aspects of our operations. This includes adherence to applicable laws, regulations and internal policies related to ethical conduct, quality standards, cyber security, sustainability, data protection & confidentiality and safety.
D&I Statement
At Barco, innovation drives everything we do. We believe that diversity fuels creativity, bringing us closer to our colleagues and customers. Inclusion and equity aren't just values-they're core capabilities that propel us toward our shared goals and mission.
Read here how we do this
About Barco
At Barco, we design cutting-edge technology that enhances everyday life through advanced visual experiences.
As a global leader in collaboration and imaging, we serve the Enterprise, Healthcare, and Entertainment industries with innovative tools that empower professionals to communicate and perform at their best. With a strong commitment to quality, reliability, and sustainability, our technologies are trusted in over 90 countries.
Backed by a team of 3,200+ employees, we continue to push boundaries and shape the future of digital imaging and connectivity.
Nearest Major Market: Atlanta
$99k-146k yearly est. 60d+ ago
Support Operations Analyst
Pyramid Consulting, Inc. 4.1
Atlanta, GA job
Immediate need for a talented Support Operations Analyst. This is a 05+ months contract opportunity with long-term potential and location is Atlanta, GA(Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job Diva ID: 26-00963
Pay Range: $40-$45/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Collaborate regularly with cross-functional teams supporting sales
Support the launch, optimization, and ongoing maintenance of sales processes that improve efficiency and effectiveness
Use SQL, MS Excel, Google Sheets, and Salesforce to develop, maintain, and automate reporting and insights related to lead management and sales activities
Monitor, investigate, and analyze multiple sales data sets to provide a comprehensive view of sales productivity, revenue, campaigns, and performance
Intake, prioritize, and fulfill requests from the sales organization while following established internal processes
Manage multiple sales operations tasks against deadlines and communicate progress regularly
Develop clear narratives, insights, and recommendations from analyses; build presentations and present findings to business stakeholders
Key Requirements and Technology Experience:
3-5+ years of experience in an operations role (sales operations, revenue operations, or sales support)
2+ years of experience as a Salesforce power user, including building reports and dashboards
Experience with data management, data delivery, and business intelligence tools (e.g., SQL, Salesforce, Excel/Sheets, Looker, Power BI, Tableau)
Ability to extract insights from complex data sets and clearly communicate findings and recommendations
Strong problem-solving mindset with the ability to identify and implement improvement opportunities
Strong communication and cross-functional collaboration skills
Bachelor's or Graduate degree in business, analytics, or equivalent work experience
Our client is a leading Software Development Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
$40-45 hourly 5d ago
Storeroom Attendant - Integrated Supply
Lancesoft 4.5
Pooler, GA job
Storeroom Attendant Pooler, GA 31322 Shift Timings: Mon-Fri 7 AM-4 PM Pay Rate: $18.00/hr - $20.000/hr Essential Job Duties and Responsibilities:
Unloads, receives and puts away incoming product, goods, tools and/or equipment;unpacks bales, crates, and other containers;checks for damage and for discrepancies between goods and invoices.
Accurately sorts, labels, moves and stores items;places material or items on racks, shelves, or in bins according to predetermined sequence such as size, style, or product codes;arranges storage to optimize crib space.
Issues product, goods, tools and/or equipment to site employees;documents and maintains accurate records for issued and returned items.
Enters data into a database or other computerized system to maintain up-to-date stock records;retrieves stored information to respond to inquiries (e.G., inventory levels or delivery schedules.);documents discrepancies on an error log and seeks management advice on appropriate corrective action.
Requests requisitions to replenish inventory.
Assists with inventory level maintenance;performs cycle counts and prepares report results.
Inspects and measures tools/equipment for defects, wear and tear and reports damage or wear to supervisors.
Prepares periodic inventory or maintains perpetual inventory of supplies and equipment.
Delivers tools or equipment to associate work locations.
Investigates and locates lost or misplaced equipment or safety supplies.
May repair, service and lubricate tools and equipment as required.
Performs other related duties as requested.
Job Qualifications:
3+ months relevant experience and/or training. High school diploma or equivalent preferred (not required).
Loading, unloading, picking, packing or moving goods in a warehouse environment;forklift / cherry picker experience preferred.
Demonstrated ability to read and interpret documents such as safety rules, work orders, operating and maintenance instructions, and procedure manuals.
Basic computer knowledge and proficiency and/or a demonstrated technical aptitude to learn;preferred technical skills to include but not limited to MS-Office products, Vista, Control, SX.E, Prophet 21.
Demonstration of basic mathematical skills (add, subtract, multiply and divide in all units to measure, using whole numbers, common fractions, and decimals);ability to compute rate, ratio, and percent preferred.
Strong communication and customer service skills.
Ability to work in a team environment and be self-motivated to accomplish assigned tasks and goals.
Demonstration of attention to detail and is safety minded.
$18-20 hourly 2d ago
Director of Operations
IDR, Inc. 4.3
Columbus, GA job
IDR is seeking a Director of Operations to join a reputable legal services organization in Columbus, GA. This role offers the opportunity to lead and streamline daily operations, oversee a dedicated team, and implement innovative technology solutions within a dynamic firm environment.
Position Overview for the Director of Operations:
Manage and oversee administrative tasks, including scheduling appointments, coordinating meetings, and maintaining office supplies
Work closely with the management team to lead the organization towards reaching goals
Manage the office calendar and schedule client meetings and court appearances
Coordinate and track case files and key performance indicators throughout the firm
Oversee daily operations across intake, case management, litigation support, and billing processes
Requirements for the Director of Operations:
Bachelor's degree in Business Administration, Management, or related field
5+ years of progressive operations leadership experience
Ability to work five days a week in Columbus, GA office
Proven success managing teams across multiple functions
Proficiency with standard technology platforms or CRM systems
What's in it for you?
Performance-based bonuses
Comprehensive health, dental, vision insurance
401(k) with company match
Generous PTO and professional development support
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Dedicated Engagement Manager who is committed to you and your success.
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row
$97k-159k yearly est. 1d ago
Car Wash Attendant
Sadie Pond Enterprises Inc. 3.3
Blairsville, GA job
Job DescriptionBenefits:
Flexible schedule
Apply in person Current Part-time positions Great opportunity for someone with flexible hours Requirements: *Pass drug screening *Reliable transportation Qualifications: *All levels of experienced welcomed
*Strong mindset, positive attitude & communication skills
*Customer service oriented
*Comfortable being on your feet, frequent walking/standing & working outside for long periods of time
*Able to work in hot & cold environments/ weather conditions
*Ability to work with others responsibly, respectfully & effectively
Responsibilities:
*Provide excellent customer service
*Assisting customers with questions & concerns
*Attention to detail prepping vehicles
*Guiding customers & vehicles safely and efficiently
*Maintaining a functional facility & clean workplace
$21k-28k yearly est. 24d ago
Gen AI / Agentic AI Lead
Infosys Ltd. 4.4
Alpharetta, GA job
Infosys is seeking a hands-on Gen AI / Agentic AI Lead to drive the development and deployment of next-generation AI solutions using Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), and Agentic AI frameworks. This role is ideal for a mid-level engineer with strong technical depth, a passion for building, and the ability to lead small teams or workstreams in a fast-paced, innovation-driven environment.
Required Qualifications
* Bachelor's degree in Computer Science, AI/ML, or related field.
* 4 years of experience in software engineering or data science, with 2-3 years in Gen AI or LLM-based systems.
* Strong Python programming skills and experience with ML/AI libraries (Hugging Face Transformers, LangChain, PyTorch).
* Hands-on experience with vector databases (FAISS, Pinecone, Weaviate, Azure AI Search).
* Familiarity with cloud platforms and Gen AI services (AWS, Azure, GCP).
* Experience with REST API development (FastAPI, Flask) and containerization (Docker).
* Solid understanding of AI governance, model safety, and prompt engineering.
* This position is located in Bridgewater, NJ; Sunnyvale, CA; Austin, TX; Raleigh, NC; Richardson, TX; Tempe, AZ; Phoenix, AZ; Charlotte, NC; Houston, TX; Denver, CO; Hartford, CT; New York, NY, Palm Beach, FL; Tampa, FL or Alpharetta, GA, or is willing to relocate.
* Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time
Key Responsibilities
* Design, develop, and deploy Gen AI applications using LLMs and agentic frameworks (e.g., LangGraph, AutoGen, Crew AI).
* Fine-tune open-source and proprietary LLMs using techniques like LoRA, QLoRA, and PEFT.
* Build and optimize RAG pipelines with hybrid retrieval, semantic chunking, and vector search.
* Integrate Gen AI solutions with cloud-native services (AWS Bedrock, Azure OpenAI, GCP Vertex AI).
* Work with unstructured data (PDFs, HTML, audio, images) and multimodal models.
* Implement LLMOps practices including prompt versioning, caching, observability, and cost tracking.
* Evaluate model performance using tools like RAGAS, DeepEval, and FMeval.
* Collaborate with product managers, data engineers, and UX teams to deliver production-ready solutions.
* Mentor junior engineers and contribute to code reviews, design discussions, and best practices.
Preferred Qualifications:
* Exposure to agentic workflows and autonomous agents.
* Experience with CI/CD pipelines and DevOps tools (GitHub Actions, Jenkins, Terraform).
* Familiarity with front-end integration (React, Angular, TypeScript) and GraphQL APIs.
* Knowledge of model interpretability, bias mitigation, and human-in-the-loop systems.
* Experience with multimodal models and perception systems (e.g., vision + language).
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face-to-face.
Estimated annual compensation range for candidates in the below locations will be-
Sunnyvale, CA; Bridgewater, NJ; New York, NY, Denver, CO: $73000 to $122275
Along with competitive pay, as a full-time Infosys employee, you are also eligible for the following benefits:-
Medical/Dental/Vision/Life Insurance
Long-term/Short-term Disability
Health and Dependent Care Reimbursement Accounts
Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
401(k) plan and contributions dependent on salary level
Paid holidays plus Paid Time Off.
$73k-122.3k yearly 15d ago
Event Contractor - Live Sports Production
Ballertv 4.1
Atlanta, GA job
WHO (Event Contractors) If you value: FLEXIBILITY - Events typically take place during the weekends (which may include Thursday or Friday set up days.) As an independent contractor, you set your schedule - you choose which event(s) to accept! EXCITEMENT - You will attend some of the top sports venues in your state. Never a dull moment! You may even be invited to travel to top tournaments. NEW TECHNOLOGY - Hands-on experience with the latest streaming software and technology!SUPPORT - We want to see you succeed by providing the tools and resources of Best To-Dos and Practices for the field.
WHAT (Contract Services Needed)
TRACK - Receive and handle all event equipment, including camera gear & marketing assets.EXECUTION - Set up BallerTV's streaming system (filming equipment) at each court (or field). Move safely, be efficient and maneuver with a sense of urgency throughout your workday.MONITOR - Ensure each game's stream is steady and consistent. Operate and troubleshoot equipment and technology, maintain communication with the BallerTV team throughout the event. ENJOY - Watch live sports while working! How cool is that?FLEXIBILITY - This role is a part-time, weekend contractor position. Some events start as early as 6AM and run as late as 10PM. You may be asked to travel up to 40 miles one way.
PAY - Rates vary depending on the area and will be at least $16 an hour.
Please note: Daily Shifts can be over 12 hours long. A weekend tournament (Fri, Sat, Sunday) can be over 30 hours of work. It is not for everyone and requires you to be on your feet and lift heavy objects.
BALLERTV'S STORY Do you believe in underdog stories or game changing moments?
BallerTV is a venture-backed startup, building the world's largest sports network from the ground up! In 2021, BallerTV live-streamed over 350,000 youth tournaments! Similar to the early days of ESPN, BallerTV is rapidly expanding the spectrum of sports coverage and changing the landscape of sports broadcasting!
Required QualificationsMust be 18 years of age Must complete a pre-event background check Must be familiar with iOS devices and products Must be personable and professional at all times Must have the ability to multitask with a strong attention to detail Must possess a positive winning attitude
Preferred QualificationsExperience in (live) event production, sports, or any customer facing position is a plus!Knowledge, interest, and experience within grassroots soccer, lacrosse, basketball, volleyball, football and/or wrestling is a plus!
Having a current and valid Driver's license to receive and transport event equipment.
Job Type: Weekend Work - ContractVisit **************** for more information.
$16 hourly Auto-Apply 60d+ ago
Lumber Trader
JM Hunter Group 4.0
Atlanta, GA job
Job Description
Lumber Trader
We are looking for a driven and self-motivated Lumber Trader to join our team. This role focuses on cold calling and building strong relationships with manufacturers to source and trade lumber products in a fast-paced, sales-driven environment.
Responsibilities:
Cold call and prospect new clients for lumber products and services
Build and maintain relationships with manufacturers and suppliers
Collaborate with sales team to pursue new business opportunities
Negotiate pricing, terms, and contracts
Monitor market trends, pricing, and competition
Deliver excellent customer service throughout the sales process
Present sales proposals, reports, and forecasts to management
Requirements:
Bachelor's degree in Business, Marketing, or related field (preferred)
Successful sales experience, ideally in lumber or building materials
Strong cold calling and lead generation skills
Excellent communication, negotiation, and relationship-building abilities
Self-motivated and results-oriented; works well independently or in a team
Knowledge of lumber products and specifications a plus
Proficient in Microsoft Office and CRM tools
Willingness to travel as needed
Benefits:
Competitive salary + commission
Full benefits: health, dental, retirement
Career development and growth opportunities
Collaborative, team-focused environment
Take your sales career to the next level in the dynamic world of lumber trading-apply today!
$78k-133k yearly est. 17d ago
Remote Pilot Operator at ATL
SAIC 4.4
Remote or Hapeville, GA job
.** We are looking for **Full time, Remote Pilot Operator (RPO)** candidates to join the SAIC Controller Training Solutions (CTS) team at the **Atlanta ATCT (ATL) in Hapeville, GA,** supporting air traffic controller training services for the Federal Aviation Administration (FAA).
**Job Description:**
The RPO plays the role of the pilot and other controllers in the Air Traffic Controller training simulator. The RPO operates a combination of a simulated radar display and voice communication system to simulate the actions and communication of pilots and remote ATC facilities during medium and high-fidelity training exercises. RPOs receive voice commands from students, input proper entries into the automated system to simulate pilot actions, translate displayed information into appropriate ATC terminology, and respond to the student via the VCS utilizing proper phraseology.
The candidate will be required to complete the following certifications: Classroom (pass test on airspace and procedures) and Lab (perform as a Remote Pilot Operator on all positions).
The Federal Aviation Administration (FAA) is responsible for ensuring that air traffic control specialists provide the flying public with a high level of safety and professionalism. A well-trained Air Traffic Control (ATC) workforce plays an essential role in fulfilling this responsibility. The FAA employs more than 14,000 air traffic controllers. They work in air traffic facilities of varying sizes, safely separating more than 50,000 aircraft in the National Airspace System (NAS) each day.
To provide such air traffic services, the FAA trains new air traffic control specialists and provides recurrent training to current air traffic control specialists. The FAA utilizes Contractor-provided instructional services at FAA ATC facilities throughout the U.S. and its Territories to ensure these training needs are met. The scope of the contractor-provided services includes all training and training program support to successfully train and prepare students to become fully certified air traffic controllers. SAIC must provide training and training related support services as required for all types and levels of ATC facilities.
**Qualifications**
**Required Qualifications:**
+ **US Citizenship is required with the ability to obtain and maintain a Public Trust clearance**
+ Candidates for this position must have a minimum of a high school diploma (or equivalent) and demonstrate basic computer proficiency. Candidates must possess an ability to read and interpret materials such as diagrams and manuals and have the ability to speak clearly and be understood
**Desired Skills and Experience:**
+ Experience working in a multidisciplinary team (Multimedia Developers, Quality Assurance, Instructions System Designers, Subject Matter Experts, Instructors)
+ Experience and certification in ATC Tower, TRACON or En Route simulation lab is strongly desired, but not required
+ Effective oral and written communications skills
+ Working knowledge of the FAAO JO 7110.65 is strongly desired, but not required
+ Effective team building skills
+ MS Office Suite Proficiency (Word, PowerPoint, Excel, etc.)
+ Basic familiarization of current technologic tools (tablets, notebooks, applications, etc.)
+ Basic familiarization or experience with pilot/controller communications or phraseology
REQNUMBER: 2600558
SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability
$77k-94k yearly est. 6d ago
Senior Preconstruction Manager
Imperium Global 4.0
Atlanta, GA job
As the company continues to expand, a well-established commercial general contractor in the Atlanta market is seeking a Senior Preconstruction Manager to oversee and elevate its estimating and preconstruction efforts.
This is a key leadership role responsible for leading estimates from conceptual through GMP, supporting pursuit strategy, and playing a critical role in the company's continued expansion. The Lead Estimator will work closely with ownership, operations, and business development while helping refine estimating processes and mentor junior staff.
The project portfolio spans Education, Mixed-use, Healthcare, Hospitality, Religious, and Commercial markets. This individual will be heavily involved in front-end project planning, client interactions during pursuits, and internal decision-making. The ideal candidate is technically strong, detail-oriented, and comfortable taking ownership of complex estimates in a fast-growing environment.
Key Responsibilities:
Lead all estimating, budgeting, and conceptual pricing efforts.
Prepare accurate estimates from early concept through GMP.
Participate in client meetings, presentations, and pursuit interviews as needed.
Partner with ownership and operations on go/no-go decisions and bid strategy.
Coordinate subcontractor outreach, bid leveling, and scope analysis.
Develop and refine estimating processes, templates, and best practices.
Mentor and support junior estimators as the team grows.
Collaborate with operations to ensure smooth handoff from preconstruction to execution.
Qualifications:
Experience in commercial estimating or preconstruction.
Proven background across multiple construction sectors.
Strong understanding of conceptual estimating and cost modelling.
Ability to work independently and lead complex pursuits.
Detail-oriented with strong organizational and communication skills.
Desire to take ownership and grow within a leadership-oriented role.
Why Join?
High-impact leadership role within a growing contractor.
Direct access to ownership and senior decision-makers.
Opportunity to influence estimating strategy and preconstruction approach.
Financially stable organization with a strong and diverse project pipeline.
Competitive compensation, lucrative bonus scheme, vehicle/allowance, and benefits.
Long-term growth opportunity with a clear path for advancement.
$99k-129k yearly est. 3d ago
Manager, Enterprise Client Support
Waystar 4.6
Atlanta, GA job
Waystar is seeking a manager to lead the Enterprise Client Support team focused on our Presumptive Charity (PARO), Propensity to Pay, and Agency Manager (AM) products. This role is critical in driving operational excellence, supporting strategic clients, and ensuring high-quality service delivery across financial assistance and agency management workflows.
The Manager will oversee a team of Strategic Solutions Analysts (SSAs), providing leadership, mentorship, and strategic direction. This role requires deep expertise in healthcare revenue cycle operations, financial assistance policy interpretation, scoring methodologies, and agency placement processes.
WHAT YOU'LL DO
Lead and manage a team of SSAs supporting PARO, Propensity to Pay, and Agency Manager clients.
Drive strategic initiatives to improve client experience, support efficiency, and case resolution timelines.
Serve as SME for PARO scoring logic, financial assistance policy interpretation, Agency Manager workflows, and client onboarding.
Oversee escalated client issues, defect case management, and audit support (e.g., CMS 501(r) audits).
Collaborate with cross-functional teams (Product Engineering, Implementation, Finance, Legal, Sales) to resolve complex client issues and drive enhancements.
Ensure all client communications and support activities are documented in Salesforce per internal protocols.
Develop and maintain process documentation, training materials, and performance metrics.
Conduct capacity planning and resource forecasting to support team growth and evolving client needs.
Own hiring, onboarding, and professional development of team members.
Analyze client data and support trends to identify opportunities for proactive outreach and workflow optimization.
Facilitate recurring client meetings, including agenda preparation, open case reviews, and meeting minutes.
Ensure compliance with HIPAA, PHI handling protocols, and Business Associate Agreement processes.
Support strategic initiatives such as financial assistance policy recalibration, PM system transitions, and custom reporting requests.
Provide leadership in client retention efforts, including renewal and upsell/cross-sell strategy support.
WHAT YOU'LL NEED
Bachelor's Degree preferred.
3+ years of leadership experience, preferably in healthcare technology or revenue cycle operations.
Experience within Waystar's support organization is strongly preferred.
Exceptional client service and communication skills.
Strong analytical and organizational skills.
Ability to lead by example, mentor team members, and foster a collaborative team culture.
Comfortable managing multiple priorities in a fast-paced environment.
Proficient in Microsoft Office applications, especially Excel, PowerPoint, and Word.
Familiarity with Salesforce case management and reporting tools.
ABOUT WAYSTAR
Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.
Waystar's healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.
Waystar products have won multiple Best in KLAS or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter.
WAYSTAR PERKS
Competitive total rewards (base salary + bonus, if applicable)
Customizable benefits package (3 medical plans with Health Saving Account company match)
We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
Paid parental leave (including maternity + paternity leave)
Education assistance opportunities and free LinkedIn Learning access
Free mental health and family planning programs, including adoption assistance and fertility support
401(K) program with company match
Pet insurance
Employee resource groups
Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$47k-72k yearly est. Auto-Apply 49d ago
NetworX Product Consultant
Cognizant 4.6
Remote or Atlanta, GA job
**About the role** As a **NetworX Product Consultant** , you will make an impact by providing customers with application domain expertise related to TriZetto NetworX functionality. You will be a valued member of our consulting team and work collaboratively with business and technical stakeholders to deliver high-quality solutions.
**In this role, you will:**
+ Conduct requirements discovery and lead design sessions to configure NetworX applications to meet client needs.
+ Provide advanced analysis, problem-solving, and interpret application configurations to deliver optimal solutions.
+ Update existing configuration business rules with new contractual requirements and identify automation opportunities.
+ Liaise effectively with business and technical teams, transferring NetworX application knowledge to customer staff.
+ Collaborate with onshore/offshore teams and clearly articulate issues and alternative solutions in verbal and written form.
**Work model**
We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a **remote position** open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
**What you need to have to be considered**
+ 10+ years of healthcare experience, including 5+ years of recent and relevant TriZetto NetworX pricing experience.
+ Strong understanding of core NetworX functionality, grouping, pricing, and integration points with Facets agreements.
+ Proven ability to conduct requirements discovery and lead design sessions for NetworX configuration.
+ Advanced analytical and problem-solving skills with experience in interpreting application configurations.
+ Excellent communication skills for articulating issues and providing alternative solutions.
**These will help you stand out**
+ Proficiency in NetworX data structures and automation techniques for repetitive tasks.
+ Experience working with onshore/offshore resource models.
+ Ability to create clear documentation and knowledge transfer materials for client teams.
+ Strong consulting skills and ability to operate effectively in a team environment.
+ Familiarity with healthcare payer systems and related business processes.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
_*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*_
\#LI-NC1
**Salary and Other Compensation:**
Applicants will be accepted till 12/22/2025
The annual salary for this position will be in the range of $113K-$132K depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
**Benefits** : Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
+ Medical/Dental/Vision/Life Insurance
+ Paid holidays plus Paid Time Off
+ 401(k) plan and contributions
+ Long-term/Short-term Disability
+ Paid Parental Leave
+ Employee Stock Purchase Plan
**Disclaimer:** The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
cog2025
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
$113k-132k yearly 48d ago
Customer Services Manager
Barco 4.0
Duluth, GA job
The Customer Care Manager (CCM) is responsible to develop and support Barco's Service Business Partners by maintaining and offering consistent service support. Responsibilities include monitoring, investigating, and providing in-depth reporting on the in-field performance of all assigned products.
Responsibilities
1. A critical part of the CCM's function is to compile, edit, and gather accurate data and information pertinent to monthly technical reports, assuring they are legible and delivered on time.
2. Manages assigned products, assisting Business Partners and end users to achieve satisfactory performance. Ensures partners are fully supported in all technical and procedural areas. Use targeted reporting process to prioritize actions and field visits.
3. Schedules regular meetings with Business Partners to gather and disseminate information. This includes being compliant with Barco's policies and procedures. Familiarity with latest technical information, bulletins, and service programs. Assess partner and additional support needs.
* Gathers field machine performance data and fault samples.
* Partner development and personnel relationship building.
* Observing the business and service practices of the service partners and making recommendations to improve their efficiency and productivity.
* Monitoring their Performance Management matrix
* Reviews their assigned dealer A/R to minimize potential part ordering issues.
4. Co-ordinates efforts with field service representatives to ensure emergency visits are performed in a timely manner. Investigates and provides detailed reports which include surveying service partners, researching databases, performing on-site visits, obtaining samples, and researching potential solutions. Reports pertinent data to management, and HQ service operations.
5. Co-ordinates with Project Management Office for scheduling projects within their region.
6. As required, conducts formal & informal spot Training Classes to ensure partner weaknesses are addressed and the technical competency of service partner personnel are at the highest levels.
7. Works closely with Sales to develop new and existing dealers in assuring they are technically proficient on hardware and software products they have been trained on to maximize the potential for additional sales. Also to assure that the service partner can support the products they sell.
8. Is empowered to make on the spot decisions based on the situation at hand to maximize customer satisfaction, within acceptable corporate guidelines.
Accountabilities
* 100% accountable for partner communications, maintain warranty claims ratio of 90% or higher for each partner through the CCM Team.
* Monitor and work with partners to maintain their A/R and does move to a credit hold condition.
* Must complete 4 joint partner visit per year (Sales & Service) and complete monthly partner visits (Service) based on budget.
* Manage KPI results. Report monthly and quarterly
* Resolve customer disputes and monitor general activity in a timely manner.
* Report in a timely manner important field problems, sales issues, or competitive information.
Requirements
1. Bachelor's Degree in appropriate technical subject or equivalent certification and/or business experience plus 7 to 10 years industry experience.
2. Computer literate with strong communication & writing skills.
3. 10 years industry experience.
4. Think in a disciplined and logical manner
5. Ability to make decisions under pressure of time on limited information
6. Anticipating potential problems in order to proactively take action
7. Keeping up to date on knowledge in his/her field.
️ We are committed to conducting our business activities with the highest standards of integrity, responsibility and compliance across all aspects of our operations. This includes adherence to applicable laws, regulations and internal policies related to ethical conduct, quality standards, cyber security, sustainability, data protection & confidentiality and safety.
D&I Statement
At Barco, innovation drives everything we do. We believe that diversity fuels creativity, bringing us closer to our colleagues and customers. Inclusion and equity aren't just values-they're core capabilities that propel us toward our shared goals and mission.
Read here how we do this
About Barco
At Barco, we design cutting-edge technology that enhances everyday life through advanced visual experiences.
As a global leader in collaboration and imaging, we serve the Enterprise, Healthcare, and Entertainment industries with innovative tools that empower professionals to communicate and perform at their best. With a strong commitment to quality, reliability, and sustainability, our technologies are trusted in over 90 countries.
Backed by a team of 3,200+ employees, we continue to push boundaries and shape the future of digital imaging and connectivity.
Nearest Major Market: Atlanta
$37k-59k yearly est. 9d ago
Sr. Manager, Global Technical Support (Call Recording & Analytics)
Smarsh 4.6
Atlanta, GA job
Who are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.
Summary
As a Senior Manager, Global Technical Support for Smarsh Call Recording & Analytics, you will be part of our global support leadership team, providing leadership to a global team that ensures our customers receive prompt and effective assistance with technical issues related to our products and services. You will own support delivery, customer satisfaction, and service excellence strategy and execution for your team. Key focus areas include SLA adherence related to response and resolution, support readiness, and team development. In this role you will collaborate closely with Smarsh cross-functional leadership, especially product and sales to ensure product supportability, drive resolution of escalated issues and related customer communications, and promote awareness and adoption of self-service offerings to leverage knowledge reuse and rapid resolution.
What are the hybrid work requirements? 3 days per week at Smarsh's Atlanta, GA (Buckhead) office + 2 days per week remote. Candidate must be located within a reasonable commuting distance from the office for in-office workdays and have reliable internet service and a quiet workspace for remote workdays.
How will you contribute?
Team Leadership
* Manage and mentor a global team of technical support professionals and/or subordinate manager(s) in a high-performance environment.
* Develop and retain talent, fostering career growth and progression for team members.
* Drive consistent processes and SOPs for support delivery, including global follow-the-sun support coverage and workforce planning, case management, and KCS (Knowledge-Centered Services) in the workflow.
Strategy Development
* Develop and implement support strategies and objectives that align with company goals.
* Analyze support metrics to identify trends and areas for improvement.
Resource Management:
* Manage resources effectively, primarily staffing across multiple time zones.
Customer Engagement:
* Ensure high levels of customer satisfaction through effective support solutions.
* Actively engage directly with customers and partners to build relationships, gather voice of customer feedback, and manage escalations.
Process Improvement:
* Implement new technologies and tools, including AI, to enhance support efficiency.
* Recommend workflow, platform, and support channel improvements to resolve issues and scale the use of new support practices
* Promote our adoption of self-service offerings by our customers and partners, including knowledgebase, community, and training resources.
Technical Expertise:
* Stay informed about the organization's products or services, as well as industry trends and best practices in technical support.
* Provide guidance to your team on complex technical issues.
Crisis Management:
* Handle escalated or urgent technical issues effectively, providing leadership and support to your team during critical situations and following established incident processes.
Training & Development:
* Actively participate in readiness planning for pre-releases, new product introductions, or rollout of support delivery changes.
* Conduct performance analysis based on support metrics and quality reviews, delivering in weekly/bi-weekly 1:1s.
Cross-Functional Collaboration:
* Collaborate across functions to resolve escalated issues, fulfill customer needs, and improve supportability of products and services.
* Contribute support feedback to product roadmap planning and enhancements.
* Participate in the sales process to promote bookings growth for premium Support offerings.
* Interact with all levels of leadership across Smarsh and clients as needed.
Reporting & Analysis:
* Generate reports on support metrics and present findings to stakeholders.
* Use data analysis to drive decision-making and strategic planning.
What will you bring?
* 7-10 years of experience in B2B technical support, with 3-5 years successfully leading technical support organizations, ideally across multiple geographies.
* Industry experience with Voice Recording &/or Telephony Systems (Microsoft, Cisco, Avaya, RingCentral, etc.) is highly desirable
* Experience with SIP Signaling and a solid understanding of the protocol, Linux and Windows Server, Microsoft Azure Network, Windows networking, Wireshark / WinPcap
* Strong tactical decision-making and crisis management experience in a continuously evolving environment.
* Experience applying critical thinking and analytical skills to drive larger objectives which contribute to multiple areas of the organization.
* Cross-collaboration experience with Product Management, Sales Management, and Partners/Resellers.
* Passion for helping customers and team members succeed.
* Exceptional verbal, written, presentation, and interpersonal communication skills.
* Ability to persuade others in sensitive complex situations while preserving relationships.
* Proficient in using CRM business systems, Microsoft business applications, JIRA/Confluence and related platforms
$136,000 - $175,000 a year
The above salary range represents Smarsh's good faith and reasonable estimate of the range of possible base compensation at the time of posting. Any applicable bonus programs will be discussed during the recruiting process.
The salary for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training.
Local cost of living assessments are done for each new hire at the time of offer.
About our culture
Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world's leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.
$136k-175k yearly 17d ago
Event Contractor - Live Sports Production
Ballertv 4.1
Augusta, GA job
WHO (Event Contractors) If you value: FLEXIBILITY - Events typically take place during the weekends (which may include Thursday or Friday set up days.) As an independent contractor, you set your schedule - you choose which event(s) to accept! EXCITEMENT - You will attend some of the top sports venues in your state. Never a dull moment! You may even be invited to travel to top tournaments. NEW TECHNOLOGY - Hands-on experience with the latest streaming software and technology!SUPPORT - We want to see you succeed by providing the tools and resources of Best To-Dos and Practices for the field.
WHAT (Contract Services Needed)
TRACK - Receive and handle all event equipment, including camera gear & marketing assets.EXECUTION - Set up BallerTV's streaming system (filming equipment) at each court (or field). Move safely, be efficient and maneuver with a sense of urgency throughout your workday.MONITOR - Ensure each game's stream is steady and consistent. Operate and troubleshoot equipment and technology, maintain communication with the BallerTV team throughout the event. ENJOY - Watch live sports while working! How cool is that?FLEXIBILITY - This role is a part-time, weekend contractor position. Some events start as early as 6AM and run as late as 10PM. You may be asked to travel up to 40 miles one way.
PAY
- Rates vary depending on the area and will be at least $16 an hour.
Please note: Daily Shifts can be over 12 hours long. A weekend tournament (Fri, Sat, Sunday) can be over 30 hours of work. It is not for everyone and requires you to be on your feet and lift heavy objects.
BALLERTV'S STORY Do you believe in underdog stories or game changing moments?
BallerTV is a venture-backed startup, building the world's largest sports network from the ground up! In 2021, BallerTV live-streamed over 350,000 youth tournaments! Similar to the early days of ESPN, BallerTV is rapidly expanding the spectrum of sports coverage and changing the landscape of sports broadcasting!
Required QualificationsMust be 18 years of age Must complete a pre-event background check Must be familiar with iOS devices and products Must be personable and professional at all times Must have the ability to multitask with a strong attention to detail Must possess a positive winning attitude
Preferred QualificationsExperience in (live) event production, sports, or any customer facing position is a plus!Knowledge, interest, and experience within grassroots soccer, lacrosse, basketball, volleyball, football and/or wrestling is a plus!
Having a current and valid Driver's license to receive and transport event equipment.
Job Type: Weekend Work - ContractVisit **************** for more information.
$16 hourly Auto-Apply 60d+ ago
Remote Pilot Operator at ATL
SAIC (Science Applications Int 4.4
Remote or Hapeville, GA job
. We are looking for Full time, Remote Pilot Operator (RPO) candidates to join the SAIC Controller Training Solutions (CTS) team at the Atlanta ATCT (ATL) in Hapeville, GA, supporting air traffic controller training services for the Federal Aviation Administration (FAA).
Job Description:
The RPO plays the role of the pilot and other controllers in the Air Traffic Controller training simulator. The RPO operates a combination of a simulated radar display and voice communication system to simulate the actions and communication of pilots and remote ATC facilities during medium and high-fidelity training exercises. RPOs receive voice commands from students, input proper entries into the automated system to simulate pilot actions, translate displayed information into appropriate ATC terminology, and respond to the student via the VCS utilizing proper phraseology.
The candidate will be required to complete the following certifications: Classroom (pass test on airspace and procedures) and Lab (perform as a Remote Pilot Operator on all positions).
The Federal Aviation Administration (FAA) is responsible for ensuring that air traffic control specialists provide the flying public with a high level of safety and professionalism. A well-trained Air Traffic Control (ATC) workforce plays an essential role in fulfilling this responsibility. The FAA employs more than 14,000 air traffic controllers. They work in air traffic facilities of varying sizes, safely separating more than 50,000 aircraft in the National Airspace System (NAS) each day.
To provide such air traffic services, the FAA trains new air traffic control specialists and provides recurrent training to current air traffic control specialists. The FAA utilizes Contractor-provided instructional services at FAA ATC facilities throughout the U.S. and its Territories to ensure these training needs are met. The scope of the contractor-provided services includes all training and training program support to successfully train and prepare students to become fully certified air traffic controllers. SAIC must provide training and training related support services as required for all types and levels of ATC facilities.
Qualifications
Required Qualifications:
* US Citizenship is required with the ability to obtain and maintain a Public Trust clearance
* Candidates for this position must have a minimum of a high school diploma (or equivalent) and demonstrate basic computer proficiency. Candidates must possess an ability to read and interpret materials such as diagrams and manuals and have the ability to speak clearly and be understood
Desired Skills and Experience:
* Experience working in a multidisciplinary team (Multimedia Developers, Quality Assurance, Instructions System Designers, Subject Matter Experts, Instructors)
* Experience and certification in ATC Tower, TRACON or En Route simulation lab is strongly desired, but not required
* Effective oral and written communications skills
* Working knowledge of the FAAO JO 7110.65 is strongly desired, but not required
* Effective team building skills
* MS Office Suite Proficiency (Word, PowerPoint, Excel, etc.)
* Basic familiarization of current technologic tools (tablets, notebooks, applications, etc.)
* Basic familiarization or experience with pilot/controller communications or phraseology
Overview
SAIC accepts applications on an ongoing basis and there is no deadline.
SAIC is a premier Fortune 500 mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.
We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.5 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.
Zippia gives an in-depth look into the details of FINSYNC, including salaries, political affiliations, employee data, and more, in order to inform job seekers about FINSYNC. The employee data is based on information from people who have self-reported their past or current employments at FINSYNC. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by FINSYNC. The data presented on this page does not represent the view of FINSYNC and its employees or that of Zippia.
FINSYNC may also be known as or be related to FINSYNC, FINSYNC Inc, Finsync and Finsync, Inc.