Fire adjuster job description

• Up to 1 year of auto and/or property claims adjusting experience.

• Acquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts.

• Shown investigatory skills.

• Ability to organize, analyze, and effectively determine risk and appropriate response.

• Analytical and problem-solving skills.

Preferred Experience:

• Up to 1 year experience with auto theft, vandalism or fire claims

• Consistent track record to identify fraud indicators and/or investigate claims inconsistencies

• Current Adjuster license

• 2+ years of customer service experience

• Working knowledge and understanding of auto claim contract interpretation

• CPCU, SCLA or other insurance designation

• Perform unique valuation analysis for Total Thefts to include entering the vehicle characteristics into the valuation

• May take First Notice of Loss to initiate claim and gather information for effective investigation. May handle a high volume of calls.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The hiring range for this position is $50,000 - $54,600.

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

Geographical Differential : Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium: Addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

Additionally, our career path planning and continuing education assists employees with their professional goals.

To see details on our outstanding benefits, visit USAA Total Rewards.

Relocation assistance is not available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.