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Fire dispatcher skills for your resume and career

Updated January 8, 2025
2 min read
Below we've compiled a list of the most critical fire dispatcher skills. We ranked the top skills for fire dispatchers based on the percentage of resumes they appeared on. For example, 19.7% of fire dispatcher resumes contained blm as a skill. Continue reading to find out what skills a fire dispatcher needs to be successful in the workplace.

15 fire dispatcher skills for your resume and career

1. BLM

BLM, an acronym for Black Lives Matter is an international decentralized activist and social movement, originating in the African-American community that protests against violence, discrimination and inequality of mental health, the LGBT community and voting rights, police brutality, and systemic racism toward black people.

Here's how fire dispatchers use blm:
  • Use of BLM Lightning Maps to monitor current and potentialfire behavior and needs.

2. Computer Applications

Here's how fire dispatchers use computer applications:
  • Input data into a number of fire-related computer applications and record and maintain electronic communication diaries.
  • Utilized fire computer applications such as: Microsoft, Excel, Arcmap, WIMS and others.

3. Computer Aided Dispatch

Here's how fire dispatchers use computer aided dispatch:
  • Utilized the Computer Aided Dispatch System to identify and respond the nearest available fire, technical rescue and paramedic resources.
  • Operated computer aided dispatch and radio communications for 7 Police, 16 Fire, and 4 Ambulance services.

4. Firefighting

Here's how fire dispatchers use firefighting:
  • Organized and directed activities of firefighting crews.
  • Operated radio and telephone equipment to receive reports and requests from firefighting crews, fire-lookout stations and mobile units.

5. EMS

Emergency Medical Services, also known as EMS, is an emergency medical response system that provides stabilization and urgent preclinical and on-site treatment for serious illness and injury, as well as the transportation of patients who are unable to transport themselves to a definite health care center. The main objective of EMS is to provide emergency medical treatment to those who need urgent medical attention and to properly treat the patient's condition and transport them to a suitable health center or medical facility.

Here's how fire dispatchers use ems:
  • Answered 911 and non-emergency phones and assisted with medical situations, including CPR; dispatched fire and EMS teams.
  • Answer the phones and assist callers with requests for emergency and non-emergency police, fire, or EMS services.

6. CAD

Here's how fire dispatchers use cad:
  • Record information into CAD computer system Maintain and update unit status Enter wanted/missing persons/stolen vehicles/items into DCI/NCIC computer
  • Enter data pertaining to the call into CAD system, follow EMD guide cards and guidelines, if applicable.

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7. Communication Logs

Here's how fire dispatchers use communication logs:
  • Recorded and maintained communication logs involving all telephone and two-way radio transmissions.
  • Maintained communication logs and mapped location of fires, personnel and equipment from field reports.

8. Fire Reports

Here's how fire dispatchers use fire reports:
  • Filed fire reports and took initial size ups from incident commanders via radio and cell phones.
  • Manage the fire report system, review of reports and entering into the system.

9. Emergency Situations

Here's how fire dispatchers use emergency situations:
  • Provided immediate response to township residents and surrounding communities in emergency situations.
  • Utilized investigative techniques in emergency situations to gather critical information.

10. CPR

Cardiopulmonary resuscitation or CPR is a medical procedure that involves chest compression to help a patient breathe. This artificial ventilation helps in keeping the brain function in place and regulates blood throughout the body. CPR is a lifesaving procedure that is used in emergencies.

Here's how fire dispatchers use cpr:
  • Learn additional material and pass required tests such as IDACS, APCO, CPR, and NIMS certifications.
  • Saved an infant by telling the mother how to give CPR to the non-responsive infant.

11. Radio Traffic

Here's how fire dispatchers use radio traffic:
  • Maintain calm while several events are occurring simultaneously while keeping up with all radio traffic and note taking.
  • Job Description: Answering emergency and non-emergency calls, answer all police and fire radio traffic.

12. EMD

Here's how fire dispatchers use emd:
  • Receive inbound emergency and non emergency calls while monitoring and dispatching EMS/Fire units for nine communities Certified EMD.
  • Provide Emergency Medical Dispatch (EMD) Services Follow established protocols to perform EMD services to callers with medical emergencies.

13. Computer System

Here's how fire dispatchers use computer system:
  • Operate and monitor a variety of computer equipment and computer systems
  • Obtained information from appropriate government computer systems and relayed Information

14. Communications Equipment

Communication equipment is an installation or a facility that consists of the physical plants and equipment solely to disseminate information. Communication equipment includes mobile and/or portable radios, based and/or fixed station radios, and repeaters.

Here's how fire dispatchers use communications equipment:
  • Utilize specialized communications equipment and technologies with general and specialized software common to the 9-1-1 emergency dispatching occupation.
  • Skilled and knowledgeable in operating automation and communications equipment in order to respond with appropriate emergency personnel/equipment.

15. Dispatch System

Dispatch systems are organized systems for transport, distribution, and dispatch of products via coordinated logistics.

Here's how fire dispatchers use dispatch system:
  • Operate radio dispatch system and provide dispatch services for fire control, law enforcement and other DNR programs.
  • Dispatch police and/or fire department to the location of the calls using dispatch system and two way radio.
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List of fire dispatcher skills to add to your resume

Fire dispatcher skills

The most important skills for a fire dispatcher resume and required skills for a fire dispatcher to have include:

  • BLM
  • Computer Applications
  • Computer Aided Dispatch
  • Firefighting
  • EMS
  • CAD
  • Communication Logs
  • Fire Reports
  • Emergency Situations
  • CPR
  • Radio Traffic
  • EMD
  • Computer System
  • Communications Equipment
  • Dispatch System
  • Telephone Calls
  • NCIC
  • Law Enforcement Agencies
  • Dispatch Police
  • Two-Way Radio
  • Radio Consoles
  • Radio Frequencies
  • Paging Systems
  • Computer Screens
  • Non-Emergency Phone Calls
  • Fire Service
  • Criminal History
  • Computer Equipment
  • Radio Communications
  • Medical Emergencies
  • Fire Calls
  • Data Systems
  • Relative Priorities
  • E911
  • Radio Calls
  • Non-Emergency Police
  • Medical Calls
  • Two Way Radios
  • Personnel Rosters
  • Routine Inquiries
  • Radio Systems
  • Vehicle Registration
  • Emergency Ambulance Service
  • Emergency Call-Outs
  • Phone Lines
  • Warrant Checks
  • Apco
  • Resuscitation
  • Ambulances

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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