Firefighters Community Credit Union - FFCCU jobs - 6 jobs

Job Description Firefighters Community Credit Union of Cleveland, OH is seeking a Member Contact Center Representative (Full-Time) to join our team. Are you a self-starter with banking experience who is interested in building a rewarding career in the financial industry with an established credit union? Do you share in the credit union philosophy of "people helping people"? If so, please read on! Our Member Contact Center Representatives earn a competitive wage, depending on experience. We also offer a robust benefits package including medical, dental, vision, a 401(k) plan with company match, life insurance, short-term disability, and long-term disability. This is a credit union call center where there is no cold calling required! If this sounds like the financial industry service opportunity that you've been looking for, apply now! Responsibilities As a Member Contact Center Representative at our Member Contact Center located on St. Clair Avenue in Cleveland, your day is spent answering incoming calls, chats, and emails regarding member accounts. You thrive in a fast-paced environment. As one of the voices of our credit union, you make sure that your warm smile and helpful attitude comes through in every phone and digital interaction. You'll assist member with: Basic banking tasks including looking up account info, posting transfers, processing card orders, and processing wire transfers Education on products and services that we offer including banking services, IRAs, and loans Uncovering needs and cross-selling financial products QUALIFICATIONS FOR A MEMBER CONTACT CENTER REPRESENTATIVE Proficiency with technology including computers, tablets, and general office equipment Ability to pass a credit and criminal background check Fantastic customer service skills Previous credit union or banking experience is preferred Previous sales experience is preferred Please be advised that credit, criminal, employment, and education background checks are conducted on potential candidates. WORK SCHEDULE This position typically works Monday-Saturday with a rotating day off each week. The contact center hours include 7:45am to 5:15p Monday, Tuesday, Friday; 7:45am - 4:15pm on Wednesday, 7:45am - 6:15pm on Thursday, and 8:15am -1:15pm on Saturday. ARE YOU READY TO JOIN OUR TEAM? If you feel that you would be right for this Member Contact Center Representative position, please apply at the link provided! Job Posted by ApplicantPro

Job Description Firefighters Community Credit Union of Cleveland, OH is seeking a Full-Time Teller to join our St. Clair Branch team. Do you enjoy helping customers and are interested in building a rewarding career in the financial industry with an established credit union? Do you share in the credit union philosophy of "people helping people"? If so, please read on! Our Full-Time Tellers earn a competitive wage, depending on experience. We also offer a robust benefits package including medical, dental, vision, a 401(k) plan with company match, life insurance, short-term disability, and long-term disability. If this sounds like the financial industry service opportunity that you've been looking for, apply now! Responsibilities As a Full-Time Teller at our St. Clair branch located at 2300 St. Clair Avenue, Cleveland, OH, your day is spent helping our members in the branch with their basic financial needs. You thrive in a variable paced environment. As one of the voices of our credit union, you make sure that your warm smile and helpful attitude comes through in every phone and digital interaction. You'll assist members with: Basic banking needs including deposits, withdrawals, loan payments, and other cash transactions. Education on products and services that include online banking and various banking products. Uncovering needs and making referrals for financial products QUALIFICATIONS FOR A FULL-TIME TELLER 6 months or more of cash handling and customer service experience Proficiency with technology including computers, tablets, and general office equipment Cash handling abilities Fantastic customer service skills Please be advised that credit, criminal, employment, and education background checks are conducted on potential candidates. WORK SCHEDULE This position typically works Monday through Friday with weekends off. Monday, Tuesday, Wednesday, and Friday shifts are 8:15am to 4:30pm and Thursday shifts are either 8:15am to 4:30pm or 10:00am to 6:15pm. ARE YOU READY TO JOIN OUR TEAM? If you feel that you would be right for this Full-Time Teller position, please apply at the link provided! Job Posted by ApplicantPro

Firefighters Community Credit Union of Cleveland, OH is seeking a Full-Time Teller to join our St. Clair Branch team. Do you enjoy helping customers and are interested in building a rewarding career in the financial industry with an established credit union? Do you share in the credit union philosophy of "people helping people"? If so, please read on! Our Full-Time Tellers earn a competitive wage, depending on experience. We also offer a robust benefits package including medical, dental, vision, a 401(k) plan with company match, life insurance, short-term disability, and long-term disability. If this sounds like the financial industry service opportunity that you've been looking for, apply now! Responsibilities As a Full-Time Teller at our St. Clair branch located at 2300 St. Clair Avenue, Cleveland, OH, your day is spent helping our members in the branch with their basic financial needs. You thrive in a variable paced environment. As one of the voices of our credit union, you make sure that your warm smile and helpful attitude comes through in every phone and digital interaction. You'll assist members with: * Basic banking needs including deposits, withdrawals, loan payments, and other cash transactions. * Education on products and services that include online banking and various banking products. * Uncovering needs and making referrals for financial products QUALIFICATIONS FOR A FULL-TIME TELLER * 6 months or more of cash handling and customer service experience * Proficiency with technology including computers, tablets, and general office equipment * Cash handling abilities * Fantastic customer service skills * Please be advised that credit, criminal, employment, and education background checks are conducted on potential candidates. WORK SCHEDULE This position typically works Monday through Friday with weekends off. Monday, Tuesday, Wednesday, and Friday shifts are 8:15am to 4:30pm and Thursday shifts are either 8:15am to 4:30pm or 10:00am to 6:15pm. ARE YOU READY TO JOIN OUR TEAM? If you feel that you would be right for this Full-Time Teller position, please apply at the link provided!

Job Description Our Opportunity We're hiring a full time Financial Solutions Specialist to join our Parma branch! Who We Are At Firefighters Community Credit Union, we believe people are far more than just their credit score. We pride ourselves on offering a warm, family environment while providing tools to make managing finances hassle-free. Our members truly make a difference: their deposits fund other member loans, and those loans help to keep both our rates and fees low. Every dollar of profit FFCCU makes is reinvested into the credit union and the community. FFCCU's foundation is local people making an impact on the lives of individuals and our community. We are people helping people. Who You Are: Our ideal teammate is a brand ambassador who is passionate about serving members. We want to meet candidates who live and breathe customer service and are passionate about helping our members with their immediate and future financial needs, while seamlessly transitioning between teller and platform roles throughout the day. Good credit is important to us, as we are a financial institution. Responsibilities: Provide an exceptional in-branch customer experience by handling member needs from sales to service. Perform teller transactions, open new accounts, take loan applications, complete loan closings, and everything in-between. Recommend appropriate financial products and services to members Provide expertise on a variety of complex credit union services such as IRAs, share certificates, electronic funds transfer, online banking, etc. Qualifications We are looking for candidates who have 2+ years' experience in: Cash handling Customer service Sales and cross-selling experience Minimum of high school diploma or GED Other Physical requirements include moving frequently and regularly using wrists, hands, and or fingers; speaking clearly, hearing and understanding; visual acuity necessary to prepare or inspect documents; should be able to exert up to 10 lbs. of force occasionally. AA/EOE Job Posted by ApplicantPro

Firefighters Community Credit Union of Cleveland, OH is seeking a Member Contact Center Representative (Full-Time) to join our team. Are you a self-starter with banking experience who is interested in building a rewarding career in the financial industry with an established credit union? Do you share in the credit union philosophy of "people helping people"? If so, please read on! Our Member Contact Center Representatives earn a competitive wage, depending on experience. We also offer a robust benefits package including medical, dental, vision, a 401(k) plan with company match, life insurance, short-term disability, and long-term disability. This is a credit union call center where there is no cold calling required! If this sounds like the financial industry service opportunity that you've been looking for, apply now! Responsibilities As a Member Contact Center Representative at our Member Contact Center located on St. Clair Avenue in Cleveland, your day is spent answering incoming calls, chats, and emails regarding member accounts. You thrive in a fast-paced environment. As one of the voices of our credit union, you make sure that your warm smile and helpful attitude comes through in every phone and digital interaction. You'll assist member with: * Basic banking tasks including looking up account info, posting transfers, processing card orders, and processing wire transfers * Education on products and services that we offer including banking services, IRAs, and loans * Uncovering needs and cross-selling financial products QUALIFICATIONS FOR A MEMBER CONTACT CENTER REPRESENTATIVE * Proficiency with technology including computers, tablets, and general office equipment * Ability to pass a credit and criminal background check * Fantastic customer service skills * Previous credit union or banking experience is preferred * Previous sales experience is preferred * Please be advised that credit, criminal, employment, and education background checks are conducted on potential candidates. WORK SCHEDULE This position typically works Monday-Saturday with a rotating day off each week. The contact center hours include 7:45am to 5:15p Monday, Tuesday, Friday; 7:45am - 4:15pm on Wednesday, 7:45am - 6:15pm on Thursday, and 8:15am -1:15pm on Saturday. ARE YOU READY TO JOIN OUR TEAM? If you feel that you would be right for this Member Contact Center Representative position, please apply at the link provided!