Firefly Health jobs

Be a part of the team building the future of healthcare! Firefly Health is building a revolutionary new type of comprehensive health "care and coverage," powered by a relationship-driven care team, a trusted virtual and in-person clinical network, and our proprietary technology platform. Founded by experienced clinicians and technology leaders, Firefly Health is on a mission to deliver clinical and financial health through joyful, always there care. We are flipping the script on what it means to be a health plan and actually providing a true health benefit to members. We are intensely focused on optimizing the physical + mental + financial wellbeing of those who want (and deserve) something better than the status quo. If you are ready to roll up your sleeves and take on our audacious mission, we would love to hear from you. The Role We are looking for a Senior Software Engineer who thrives in a high growth environment to join our core engineering team. This team works side-by-side with our clinical, operations, and product teams to change the experience of healthcare. The engineering team's goal is to create an integrated, intelligent platform that proactively manages healthcare at scale and makes high-quality benefits accessible and engaging for all. You'll help power a platform that not only serves members, providers, and employers, but also leverages advanced technologies to drive efficiency and better outcomes. Our tech stack includes React, React Native, Typescript, Python, Django, Postgres, Docker, and AWS. It's a great modern foundation for tackling the challenges ahead of us. You will: * Partner with our clinical, operations, and product teams to design and build technology underlying our alternate health plan and care experiences * Build beautiful mobile apps, web applications, and APIs that make high-quality health benefits and world class care accessible and engaging for members * Develop and refine agentic workflows using machine learning models to power automation and intelligence across our platform - including care management, navigation and proactive interventions * Integrate with third-party vendors and health tech innovations to expand our platform's functionality, data sources, and member services * Work on a member-facing platform and clinical intelligence platform used by our care teams to deliver efficient, quality care * Own projects from ideation to release, influencing both product and technical decisions * Contribute to technical architecture and best practices across the team * Help recruit highly capable engineers to the team from diverse backgrounds You'd be a good fit if: * You have 5+ years of experience writing production code across the stack * You resonate with our mission: to deliver clinical and financial health through joyful, always there, care * You love learning and unstructured problem-solving * You enjoy and take ownership in designing, building, and shipping features end-to-end * You approach challenges with humility and resilience * You strive to build collaborative engineering cultures through thoughtful code review, documentation, mentorship, and teamwork Nice to haves: * Experience with the specific technologies in our stack * Experience working with machine learning models, agentic workflows, or automation in the healthcare space. * Experience with the messiness of healthcare data and ETL work The salary range for this position is $150,000 to $180,000 annually; as part of a total benefits package which includes health insurance, 401k and bonus. In accordance with state applicable laws, Firefly Health is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including but not limited to qualifications for the role, experience level, skillset, and internal alignment. Our office is in Watertown, Massachusetts, but we've developed a robust remote working structure to give us more geographical flexibility while hiring for many positions. This role can be done largely remotely, there are several times a year when staff come together onsite for planning and team building. Firefly is an equal opportunity employer. We value diverse backgrounds and perspectives. We're committed to building and sustaining an inclusive workplace culture where individuals are treated with dignity and respect. All employment is decided on the basis of qualifications, merit, and business need. Firefly is an E-Verify employer.

At ConvenientMD, we're on a mission to make good health more convenient for all - working to improve how patients and providers experience healthcare in New England. To support this belief, we're building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another. The Opportunity As a Medical Receptionist, you will be the first face a patient or visitor sees when they walk into one of our clinics. Working alongside the clinical team, you will be responsible for greeting patients and visitors, completing patient registration, updating new and existing patient records, collecting payment, and ensuring patients with or without pre-existing reservations are seen in a timely manner. This is the perfect opportunity for someone who's looking to get their foot in the door at a growing medical company or someone looking to kickstart their career in customer service or the medical field. If you enjoy working with people, staying organized, and are a pro at multi-tasking, we encourage you to apply! Your Impact Patient Interaction: Engage with patients in a welcoming and professional manner, addressing inquiries and providing assistance both in person and over the phone. Welcome and greet patients to the clinic with a friendly and professional demeanor. Register patients efficiently, ensuring completion of all required forms with accurate information. Handle insurance and billing inquiries, providing clear and concise information to patients. Aid ill or distraught patients as necessary and with available resources. Payment Collection: Collect payments, insurance co-pays, and prescription charges following clinic financial policies. Proactively and confidently request a card on file, follow-up on patient balances, and ensure timely patient payments. Clinic Coordination & Collaboration: Collaborate with the healthcare team to ensure seamless patient flow and efficient clinic operations, contributing to a positive and organized environment. Manage patient reservations (online and walk-in) and registration, optimizing patient satisfaction and provider schedules. Assist in scheduling specialist referrals as needed for patient follow-up. Work with attention to detail in all tasks, navigating between multiple software systems to follow protocols established by our occupational health partners in support of our Employer Services team. Front Desk Management: Answer and direct phone calls in a professional and timely manner. Keep the reception area organized and tidy, creating a welcoming environment for patients. Perform various administrative duties, including photocopying, filing, and maintaining daily activity logs. CMD Technology & Offerings Expert: Become familiar with scope of services provided at CMD and costs affiliated with all services. Navigate and utilize various software systems for reservation scheduling and electronic medical records. Required Availability Must be able to work 12-hour shifts in consecutive and or non-consecutive days: For full-time: Must be able to work three (3) 12-hour shifts a week with at least four (4) shifts a month on a Saturday or Sunday. For part-time: Must be able to work two (2) 12-hour shifts per week with at least two (2) shifts a month on a Saturday or Sunday. For per diem: Must be able to work four (4) 12-hour shifts per month, ideally working one (1) shift each week. Flexibility to work nights, weekends, holidays. When needed, must be able to work at a minimum of three (3) other ConvenientMD locations within a one (1) hour travel distance from your primary clinic. Required to travel for training shifts which will occur outside of your primary clinic within a one (1) hour commute. Who You Are Education: High School Diploma or GED required. Proactive and confident communicator (written and verbal): Foreshadows and elevates concerns as they arise, unafraid of professional directness both with colleagues and patients. Detail-oriented with excellent organizational skills: Ability to juggle and prioritize multiple high-priority tasks and handle a fast-paced work environment. Compassionate, authentic, and patient focused: Supports patients through kindness; demonstrating understanding for others and contributing to the creating a community of belonging. Technically savvy: Proficient with Microsoft Office Suite or related software. Effective communicator and cross collaborator: Ability to establish and maintain positive relationships with patients, team members, and stakeholders across the organization. Excellent team player: You enjoy collaborating with others and being a part of a strong team dynamic. Driven and self-motivated: Capable of working independently, possess a level of initiative and enthusiasm to help drive results. Actively identifying better ways of working. Uses resourced to achieve the best outcomes for patients, the team, and the organization. Strong analytical and problem-solving skills: Able to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies. Trustworthy: Ability to maintain confidentiality and handle all patient information in accordance with HIPAA regulations. Bonus Qualifications Medical Receptionist certification Previous experience in a medical receptionist role or similar customer service position Familiarity with medical terminology and basic knowledge of insurance processes Experience using electronic records management software and other related programs used for medical registration and collection of HIPAA documentation Experience working with insurance billing and coding information Massachusetts Pay Transparency In order to maintain equity among team members, ConvenientMD has established defined hourly pay ranges for each role. Individual pay is determined based on a variety of factors, including but not limited to location, years of relevant experience, current market conditions, and budget considerations. The pay range listed reflects the potential compensation for this role within this region. Final compensation is determined at the conclusion of the interview process. If your desired compensation falls within the listed range, we encourage you to apply and learn more. Hourly Pay Range for this Position$20-$25 USD Why ConvenientMD? Collaborative team environment that encourages professional growth Urgent care services at no cost to our team members and their families Extensive benefit offerings including health, dental, and vision coverage, company paid short-term disability, and optional pet insurance 401k match after one year of service Access to our primary care (depending on location) Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families Employer rewards and access to discounts offered on services and products such as hotels, travel, entertainment, restaurants, and more There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants rarely meet every single job requirement, and we appreciate that many skills and backgrounds can make people successful in this role. We are committed to creating a strong sense of belonging for all team members, and our process is designed to prevent discrimination against applicants regardless of gender identity, sexual orientation, religion, ethnicity, age, disability status, or any other aspect which makes you unique. If you're looking for a great next step, and want to feel good about what you do, we'd love to hear from you. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

At ConvenientMD, we're on a mission to make good health more convenient for all - working to improve how patients and providers experience healthcare in New England. To support this belief, we're building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another. The Opportunity We're seeking a compassionate and experienced Advanced Practitioner Provider (APP) to join our team as a Lead Provider, responsible for providing exceptional care and making a real impact on the lives of our patients within our urgent care clinic. Lead Providers at ConvenientMD act as clinical leader for all clinical staff, mentoring and supporting new-grad providers as well as allied healthcare professionals. This role is perfect for a Physician Assistant (PA) or Nurse Practitioner (NP) who thrives in a collaborative environment, enjoys mentorship, and is passionate about delivering high-quality care. Your Impact Provide Patient-Centered Care: Conduct health assessments, physical exams, and review medical histories to address short- and long-term patient needs while staying committed to high-quality, efficient patient care. Assess patient health: Interview patients, perform physical examinations, obtain, update, and study medical histories. Determine abnormal conditions: Administer or order diagnostic tests (e.g., x-rays, electrocardiograms, laboratory studies) and interpret test results. Perform therapeutic procedures: Administer injections and immunizations, suture, manage wounds and infections. Educate and counsel: Empower patients with knowledge about their health, describe therapeutic regimens, give information on normal growth and development, discuss family planning, and wellness through counseling and guidance. Documentation & Compliance: Prepare clear, complete, accurate, and legible medical records for each patient under your care. Type, edit, and electronically sign all office notes, reports and records using EMR in accordance with company policies. Maintain a safe and clean working environment in compliance with company and state procedures, rules, and regulations. Protect patients and employees by adhering to infection-control policies and protocols. Comply with legal and professional requirements including studying existing and new legislation, anticipating future legislation, enforcing adherence to requirements, advising management on needed actions. Collaborate with a Team: Work collaboratively and pro-actively with other providers and health care practitioners within your clinic to efficiently treat patients, and plan coordinated, efficient, and thoughtful dispositions (including transfer), all in a timely manner. Continuing Education & Mentorship: Act as a clinic leader, especially when the Practice Manager is not in-clinic. Provide support and mentorship to new-graduate providers as well as other clinic staff. Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies. Act as a preceptor to new provider staff, providing information, educational opportunities, and experiential growth opportunities. Who You Are Education, Licensure, & Certifications: Master's degree and certification by Physician Assistant (PA) or Nurse Practitioner (NP) certifying body. Must have and maintain a DEA license with no restrictions. Basic Life Support (BLS) certification: American Heart Association or American Red Cross BLS certification. We do not accept CPR, ACLS certifications, or online only classes. Relevant experience: Clinical experience in emergency medicine, urgent care, or ambulatory care setting is preferred. Strong leadership skills: Willing and able to mentor provider as well as non-provider clinic staff. Excellent team player : Enjoy collaborating with others and being a part of a strong team dynamic. Proactive and confident communicator (written and verbal): Foreshadows and elevates concerns as they arise, unafraid of professional directness both with colleagues and patients. Compassionate, authentic, and patient focused: Supports patients through kindness; demonstrating understanding for others and contributing to the creating a community of belonging. Technically savvy: Proficient with Microsoft Office Suite or related software and clinical management systems (EMR). Strong knowledge of: Principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Applicable federal, state, and local laws and regulations including the requirements of the HIPAA and OSHA and applicable state rules and regulations pertinent to medical practices. Relevant drugs and their chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. Non-pharmaceutical patient care aids, their applicable uses, and relevance to patient care. Current principles, methods, and procedures for the delivery of medical evaluation, diagnosis, and treatment. Massachusetts Pay Transparency In order to maintain equity among team members, ConvenientMD has established defined hourly pay ranges for each role. Individual pay is determined based on a variety of factors, including but not limited to location, years of relevant experience, current market conditions, and budget considerations. The pay range listed reflects the potential compensation for this role within this region. Final compensation is determined at the conclusion of the interview process. If your desired compensation falls within the listed range, we encourage you to apply and learn more. Hourly Pay Range for this Position$68-$85 USD Why ConvenientMD? Collaborative team environment that encourages professional growth Urgent care services at no cost to our team members and their families Extensive benefit offerings including health, dental, and vision coverage, company paid short-term disability, and optional pet insurance 401k match after one year of service Access to our primary care (depending on location) Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families Employer rewards and access to discounts offered on services and products such as hotels, travel, entertainment, restaurants, and more There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants rarely meet every single job requirement, and we appreciate that many skills and backgrounds can make people successful in this role. We are committed to creating a strong sense of belonging for all team members, and our process is designed to prevent discrimination against applicants regardless of gender identity, sexual orientation, religion, ethnicity, age, disability status, or any other aspect which makes you unique. If you're looking for a great next step, and want to feel good about what you do, we'd love to hear from you. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

At ConvenientMD, we're on a mission to make good health more convenient for all - working to improve how patients and providers experience healthcare in New England. To support this belief, we're building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another. The Opportunity As an Eastern Massachusetts Travel Radiologic Technologist (RT), you'll play a vital role in our mission to provide high-quality care by combining your radiology expertise with hands-on clinical support. In our fast-paced urgent care clinics, you'll work closely with a collaborative team to make a meaningful difference in patients' lives, ensuring they receive accurate diagnoses and the best possible treatment. If you're passionate about patient care and thrive in a dynamic environment, we'd love to have you join our team! As a Travel RT, you'll earn competitive hourly pay and receive a monthly travel stipend as an incentive for regular travel throughout your assigned region. Travel Expectations District Coverage: All clinic sites in Eastern Massachusetts (click here to view locations), including but not limited to those across both the North and South Shores. Scheduling Flexibility: Successful candidates will be- Willing to support multiple clinic locations based on daily operational needs. Comfortable providing coverage to nearby clinics during a shift, as needed. Open to consistent or prolonged assignments at a single clinic. Able to step in during call-outs or urgent staffing situations. Your Impact Radiologic Procedures & Imaging: Prepare and perform radiologic procedures following ConvenientMD and ARRT protocols. Operate radiographic, fluoroscopic, and portable equipment, ensuring proper radiation safety and adhering to ALARA principles. Position patients for optimal imaging and completed document studies in EMR and PACS. Collaborate with radiologists for study interpretation, manage discrepancies, and coordinate outside imaging requests. Clinical Support: Efficiently switch between RT and Medical Assistant responsibilities. Conduct patient intake, including vital signs, medical history, and observational examination. Provide laboratory and diagnostic testing, screenings, and treatment for acute and chronic illnesses as ordered by provider. Perform a variety of testing procedures, including vision, hearing, drug screening, pulmonary function testing, and point-of-care diagnostics (e.g., strep, flu, RSV, glucose, urinalysis). Maintain clean, sterile exam rooms and instruments to ensure a safe clinical environment. Patient Interaction: Support clinical care standards by adhering to ConvenientMD policies and delivering compassionate, patient-centered care. Quality Assurance & Inventory Tracking: Manage radiology supply inventory and submit orders as needed. Ensure medical equipment is operational through preventive maintenance and timely repairs. Participate in quality control and assurance studies to uphold clinical standards. Maintain accurate records, files, and documentation in alignment with HIPAA and ConvenientMD protocols. Team Collaboration & Training: Support onboarding and training for new clinic team members. Foster a positive work environment by collaborating with colleagues to deliver high-quality care. Communicate effectively with team members and external providers to ensure seamless patient care. Who You Are Flexible: You are adaptable and willing to support different clinic locations, adjusting to shifting priorities to ensure both patient and clinic needs are met. Education, Licensure, & Certifications: High school diploma or GED required. State licensed with the American Registry of Radiologic Technologist (ARRT). American Heart Association or American Red Cross BLS certification. We do not accept CPR, ACLS certifications, or online only classes. Experience : 1-2 years in radiology and patient care, preferably in urgent care or emergency settings. Compassionate, authentic, and patient focused: Supports patients through kindness; demonstrating understanding for others and contributing to the creating a community of belonging. Proactive and confident communicator (written and verbal): Foreshadows and elevates concerns as they arise, unafraid of professional directness both with colleagues and patients. Excellent team player : You enjoy collaborating with others and being a part of a strong team dynamic. Technically savvy: Proficient with Microsoft Office Suite or related software. Must be able and willing to navigate and learn multiple systems. Driven and self-motivated: Capable of working independently, possess a level of initiative and enthusiasm to help drive results. Actively identifying better ways of working. Uses resources to achieve the best outcomes for patients, the team, and the organization. Trustworthy: Ability to maintain confidentiality and handle all patient information in accordance with HIPAA regulations. Massachusetts Pay Transparency In order to maintain equity among team members, ConvenientMD has established defined hourly pay ranges for each role. Individual pay is determined based on a variety of factors, including but not limited to location, years of relevant experience, current market conditions, and budget considerations. The pay range listed reflects the potential compensation for this role within this region. Final compensation is determined at the conclusion of the interview process. Additional incentives may be available for highly experienced full-time RTs in Massachusetts who are willing/able to travel to multiple locations. We encourage you to apply even if your desired compensation falls outside of the listed range. Hourly Pay Range for this Position$31.62-$50.40 USD Why ConvenientMD? Collaborative team environment that encourages professional growth Urgent care services at no cost to our team members and their families Extensive benefit offerings including health, dental, and vision coverage, company paid short-term disability, and optional pet insurance 401k match after one year of service Access to our primary care (depending on location) Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families Employer rewards and access to discounts offered on services and products such as hotels, travel, entertainment, restaurants, and more There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants rarely meet every single job requirement, and we appreciate that many skills and backgrounds can make people successful in this role. We are committed to creating a strong sense of belonging for all team members, and our process is designed to prevent discrimination against applicants regardless of gender identity, sexual orientation, religion, ethnicity, age, disability status, or any other aspect which makes you unique. If you're looking for a great next step, and want to feel good about what you do, we'd love to hear from you. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job Title: Medical Assistant (MA) At ConvenientMD we're on a mission to make good health more convenient for all - working to improve how patients and providers experience healthcare in New England. To support this belief, we're building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and driven to learn from one another. What you'll do: Patient triage, to include but not limited to: vital signs; medical history; observational examination. Assist with any and all patient exams, testing and procedures under the direction of the provider Blood draw/phlebotomy Administration of medication and immunizations as outlined by the CMD Medical Assistant scope of practice Assist with patient call backs to include, but not limited to, answering of patient questions within scope, reporting test results, medication/therapy changes. Assists in maintaining adequate clinical supplies inventory by checking & notating when stock levels are low About you: Graduate of Medical Assistant program with active Certified Medical Assistant License/Registered MA License AHA BLS for Healthcare Providers Certification Preferred; American Red Cross BLS Certification Accepted Must be able to work 12hr shifts and weekends Why ConvenientMD: Collaborative team environment that encourages professional growth Urgent care services at no cost to our team members and their families Flexible scheduling Extensive benefit offerings including health, dental and vision coverage, company paid Short Term Disability and optional pet insurance 401k Match after 1 Year of Service Access to our Primary Care (depending on location) Educational Alliance with Purdue University Global-Reduced tuition rates for CMD Team Members & their families There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants rarely meet every single job requirement, and we appreciate that many skills and backgrounds can make people successful in this role. We are committed to creating a strong sense of belonging for all team members, and our process is designed to prevent discrimination against applicants regardless of gender identity, sexual orientation, religion, ethnicity, age, disability status, or any other aspect which makes you unique. If you're looking for a great next step, and want to feel good about what you do, we'd love to hear from you. #INDEMA1

At ConvenientMD, we're on a mission to make good health more convenient for all - working to improve how patients and providers experience healthcare in New England. To support this belief, we're building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another. The Opportunity The Patient Service Supervisor is responsible for the overall management and daily operations of an assigned district, ensuring seamless patient flow and high standards of patient care and administrative support. This includes supervising staff, developing and implementing training programs, ensuring high-quality service, and maintaining compliance with all relevant regulations. This role blends operational management with a strong focus on training and development to create a consistently positive and efficient patient experience. Please note, while this role supports clinics across the Western MA region, it reports into our headquarters in Portsmouth, NH. Your Impact Team Leadership & Management: Oversee daily activities of the front desk team, ensuring accuracy and efficiency in all tasks. Provide guidance, support, and training to team members, enhancing their skills and performance. Conduct regular team meetings to facilitate communication, share updates, provide feedback, and address concerns. Monitor team performance and productivity, implementing improvements as needed. Track, analyze, and maintain key performance indicators (KPIs). Handle escalated issues and complex patient inquiries promptly and effectively. Work in conjunction with the Director of Intake and Patient Service Education team to develop and implement a comprehensive onboarding program for new hires, ensuring they are well-prepared for their roles. Monitor and evaluate their progress, providing additional training as necessary. Work collaboratively with Practice Managers to prepare performance reviews and provide constructive feedback to front desk team members. Work with PMs to address employee concerns and promote a positive and supportive team environment. Operational Oversight: Ensure front desk team members adhere to established protocols and procedures, maintaining service delivery consistency. Maintain and update intake procedures and policies to reflect best practices and regulatory changes. Monitor patient flow and wait times, implementing strategies to optimize efficiency. Manage and maintain patient records and data, ensuring accuracy and confidentiality in accordance with HIPAA regulations. Work in conjunction with Director of Intake to collaborate with other departments to ensure seamless patient flow and a cohesive patient care experience. Ensure quality assurance and oversee improvement initiatives, ensuring compliance with standards. Training & Development: Collaborate with Patient Service Educators to develop and maintain comprehensive training materials and programs for front desk staff, including onboarding, ongoing education, and specialized training. Work with Patient Service Educators to deliver training programs effectively, assessing staff knowledge and addressing any competency gaps. Ensure front desk team members have training resources, ensuring accessibility through various channels (e.g., online platforms, in-person sessions). Periodic review of education resources to ensure accuracy and relevance. Provide ongoing support and mentorship to team members, addressing their questions and concerns. Contribute to the development of new training programs and initiatives to improve staff competency. Required Availability & Travel This role requires you to oversee staff and work on-site, rotating and traveling between multiple clinics within your assigned district. You will also be responsible for traveling to ConvenientMD headquarters in Portsmouth, NH for various meetings and training throughout the year. Night and weekend work may be required based on company needs. Each Patient Service Supervisor may be required to provide weekend on-call rotation coverage. ConvenientMD reserves the right to re-evaluate and adjust required hours of this position based on company and team needs. This role requires you to oversee staff and work on-site, rotating and traveling between multiple clinics within your assigned district. Who You Are Education: High school diploma or equivalent; associate degree preferred. Experience: Proven experience in a supervisory role. Knowledge of and experience in healthcare or adjacent industry: Experience in a healthcare setting; medical reception or similar customer service experience highly preferred. Compassionate, authentic, and patient focused: Supports patients through kindness; demonstrating understanding for others and contributing to the creating a community of belonging. Technically savvy: Experience with electronic health records (EHRs) and related software systems. Proficient in Microsoft Office Suite or related software. Effective communicator and cross collaborator: Able to establish and maintain positive relationships with patients, team members, and stakeholders across the organization. Detail-oriented with excellent organizational skills: Able to juggle and prioritize multiple high-priority tasks and handle a fast-paced work environment. Strong analytical and problem-solving skills: Able to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies. Trustworthy: Ability to maintain confidentiality and handle all patient information in accordance with HIPAA regulations. Bonus Qualifications Bachelor's degree Medical receptionist certification Experience owning or supporting: Training and development Performance management Quality assurance and improvement methodologies Why ConvenientMD? Collaborative team environment that encourages professional growth Urgent care services at no cost to our team members and their families Extensive benefit offerings including health, dental, and vision coverage, company paid short-term disability, and optional pet insurance 401k match after one year of service Access to our primary care (depending on location) Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families Employer rewards and access to discounts offered on services and products such as hotels, travel, entertainment, restaurants, and more There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants rarely meet every single job requirement, and we appreciate that many skills and backgrounds can make people successful in this role. We are committed to creating a strong sense of belonging for all team members, and our process is designed to prevent discrimination against applicants regardless of gender identity, sexual orientation, religion, ethnicity, age, disability status, or any other aspect which makes you unique. If you're looking for a great next step, and want to feel good about what you do, we'd love to hear from you. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

At ConvenientMD, we're on a mission to make good health more convenient for all - working to improve how patients and providers experience healthcare in New England. To support this belief, we're building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another. The Opportunity We're seeking a compassionate and experienced Physician Assistant (PA) to join our team as a Lead Provider, responsible for providing exceptional care and making a real impact on the lives of our patients within our urgent care clinic. Lead Providers at ConvenientMD act as clinical leader for all clinical staff, mentoring and supporting new-grad providers as well as allied healthcare professionals. This role is perfect for a PA who thrives in a collaborative environment, enjoys mentorship, and is passionate about delivering high-quality care. Your Impact Provide Patient-Centered Care: Conduct health assessments, physical exams, and review medical histories to address short- and long-term patient needs while staying committed to high-quality, efficient patient care. Assess patient health: Interview patients, perform physical examinations, obtain, update, and study medical histories. Determine abnormal conditions: Administer or order diagnostic tests (e.g., x-rays, electrocardiograms, laboratory studies) and interpret test results. Perform therapeutic procedures: Administer injections and immunizations, suture, manage wounds and infections. Educate and counsel: Empower patients with knowledge about their health, describe therapeutic regimens, give information on normal growth and development, discuss family planning, and wellness through counseling and guidance. Documentation & Compliance: Prepare clear, complete, accurate, and legible medical records for each patient under your care. Type, edit, and electronically sign all office notes, reports and records using EMR in accordance with company policies. Maintain a safe and clean working environment in compliance with company and state procedures, rules, and regulations. Protect patients and employees by adhering to infection-control policies and protocols. Comply with legal and professional requirements including studying existing and new legislation, anticipating future legislation, enforcing adherence to requirements, advising management on needed actions. Collaborate with a Team: Work collaboratively and pro-actively with other providers and health care practitioners within your clinic to efficiently treat patients, and plan coordinated, efficient, and thoughtful dispositions (including transfer), all in a timely manner. Continuing Education & Mentorship: Act as a clinic leader, especially when the Practice Manager is not in-clinic. Provide support and mentorship to new-graduate providers as well as other clinic staff. Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies. Act as a preceptor to new provider staff, providing information, educational opportunities, and experiential growth opportunities. Who You Are Education, Licensure, & Certifications: Master's degree and certification by Physician Assistant (PA) certifying body. Must have and maintain a DEA license with no restrictions. Basic Life Support (BLS) certification: American Heart Association or American Red Cross BLS certification. We do not accept CPR, ACLS certifications, or online only classes. Relevant experience: Clinical experience in emergency medicine, urgent care, or ambulatory care setting is preferred. Strong leadership skills: Willing and able to mentor provider as well as non-provider clinic staff. Excellent team player : Enjoy collaborating with others and being a part of a strong team dynamic. Proactive and confident communicator (written and verbal): Foreshadows and elevates concerns as they arise, unafraid of professional directness both with colleagues and patients. Compassionate, authentic, and patient focused: Supports patients through kindness; demonstrating understanding for others and contributing to the creating a community of belonging. Technically savvy: Proficient with Microsoft Office Suite or related software and clinical management systems (EMR). Strong knowledge of: Principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Applicable federal, state, and local laws and regulations including the requirements of the HIPAA and OSHA and applicable state rules and regulations pertinent to medical practices. Relevant drugs and their chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. Non-pharmaceutical patient care aids, their applicable uses, and relevance to patient care. Current principles, methods, and procedures for the delivery of medical evaluation, diagnosis, and treatment. #INDPM1 Massachusetts Pay Transparency In order to maintain equity among team members, ConvenientMD has established defined hourly pay ranges for each role. Individual pay is determined based on a variety of factors, including but not limited to location, years of relevant experience, current market conditions, and budget considerations. The pay range listed reflects the potential compensation for this role within this region. Final compensation is determined at the conclusion of the interview process. If your desired compensation falls within the listed range, we encourage you to apply and learn more. Hourly Pay Range for this Position$70-$100 USD Why ConvenientMD? Collaborative team environment that encourages professional growth Urgent care services at no cost to our team members and their families Extensive benefit offerings including health, dental, and vision coverage, company paid short-term disability, and optional pet insurance 401k match after one year of service Access to our primary care (depending on location) Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families Employer rewards and access to discounts offered on services and products such as hotels, travel, entertainment, restaurants, and more There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants rarely meet every single job requirement, and we appreciate that many skills and backgrounds can make people successful in this role. We are committed to creating a strong sense of belonging for all team members, and our process is designed to prevent discrimination against applicants regardless of gender identity, sexual orientation, religion, ethnicity, age, disability status, or any other aspect which makes you unique. If you're looking for a great next step, and want to feel good about what you do, we'd love to hear from you. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

At ConvenientMD, we're on a mission to make good health more convenient for all - working to improve how patients and providers experience healthcare in New England. To support this belief, we're building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another. The Opportunity As a dual-site Practice Manager at our Falmouth & Plymouth, Massachusetts urgent care clinics, you will play a pivotal role in the day-to-day operational efficiency of the clinic while contributing to its long-term strategic goals. The ideal candidate will possess a strong background in healthcare administration, financial management, and team leadership. This is the perfect opportunity for someone who is looking for a company where their work is valued and recognized by leadership. If you are skilled in relationship building, are a strong people-manager, and thrive in a fast-paced role where you're balancing multiple responsibilities at one time, we encourage you to apply! Your Impact Operational Management: Oversee and optimize daily clinic operations to ensure efficient and effective patient care. Efficiently manage and lead the scheduling operations for the clinic, ensuring optimal utilization of resources and staff to meet patient needs. Collaborate with healthcare providers and support staff to maintain a high standard of patient service. Enforce clinic policies and procedures to ensure compliance with regulatory standards. Act as the point of contact for any patient feedback, working with the Medical Leadership team to address concerns. Place and manage orders for medical supplies, equipment, and other necessary materials in a timely and cost-effective manner. Coordinate with the finance department to track expenses related to supplies and ensure adherence to the budget. Dual Site Management: Manage staffing, scheduling, inventory, and operational workflows across two clinic locations (Falmouth & Plymouth). Monitor performance metrics at each site, identify gaps or inefficiencies, and implement solutions to ensure both clinics operate smoothly and consistently. Team Leadership: Recruit, train, supervise, and engage clinic staff, fostering a positive and collaborative and supportive work environment. Conduct performance evaluations and provide ongoing feedback to enhance staff development. Foster teamwork and effective communication among all clinic team members. Strategic Planning: Collaborate with the Regional Leadership team (Director of Operations & Medical Director) to contribute to the development and execution of strategic initiatives. Analyze market trends and competitive landscape to identify growth opportunities. Implement strategies to enhance the clinic's market presence and community engagement. Quality Assurance: Monitor and maintain compliance with quality standards, regulatory requirements, and accreditation criteria. Implement quality improvement initiatives to enhance patient outcomes and satisfaction. Communication and Collaboration: Partner with your District Director along with corporate resources to ensure effective communication and goal alignment. Who You Are Exceptional people manager and team leader: 1-3 years of demonstrated success in leading, mentoring, and growing teams. Dual-site leadership experience preferred! Experience in similar roles: Demonstrated skills in medical practice management, human resources, and data analysis. Driven and self-motivated: Ability to work independently, possess a level of initiative and enthusiasm to help drive results. Effective communicator (written and verbal) and cross collaborator: Ability to establish and maintain positive relationships with team members and stakeholders across the organization. Knowledge of healthcare or adjacent industry: Familiarity with medical billing systems, basic medical coding, and basic medical terminology. Technically savvy: Experience with Microsoft Office, specifically SharePoint, Word, and Excel. Availability: Work in clinic Monday through Friday with a rotating on-call for weekends and flexibility to support the opening and closing of clinic regularly. Bonus Qualifications Degree in degree in health management, health administration, nursing, business administration, or related field. Experience with When to Work, Clockwise, ADP, and Envi. Massachusetts Pay Transparency In order to maintain equity among team members, ConvenientMD has established defined salary ranges for each role. Individual pay is determined based on a variety of factors, including but not limited to location, years of relevant experience, current market conditions, and budget considerations. The pay range listed reflects the base salary for this role within this region. Some positions may also offer additional incentive opportunities based on metrics or performance, depending on the role. We encourage you to apply even if your desired compensation falls outside of the listed range. Pay Range for this Position$90,000-$110,000 USD Why ConvenientMD? Collaborative team environment that encourages professional growth Urgent care services at no cost to our team members and their families Extensive benefit offerings including health, dental, and vision coverage, company paid short-term disability, and optional pet insurance 401k match after one year of service Access to our primary care (depending on location) Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families Employer rewards and access to discounts offered on services and products such as hotels, travel, entertainment, restaurants, and more There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants rarely meet every single job requirement, and we appreciate that many skills and backgrounds can make people successful in this role. We are committed to creating a strong sense of belonging for all team members, and our process is designed to prevent discrimination against applicants regardless of gender identity, sexual orientation, religion, ethnicity, age, disability status, or any other aspect which makes you unique. If you're looking for a great next step, and want to feel good about what you do, we'd love to hear from you. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

At ConvenientMD, we're on a mission to make good health more convenient for all - working to improve how patients and providers experience healthcare in New England. To support this belief, we're building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another. The Opportunity We're seeking motivated new graduates and early-career Physician Assistants (PAs) and Nurse Practitioners (NPs) who are eager to learn, grow, and make a meaningful impact. As part of our supportive, collaborative team, you'll provide exceptional care while playing a key role in improving the health and well-being of our patients. If you're passionate about delivering high-quality care and building a strong foundation for your future, this opportunity is made for you. This position would require you to be available to float between our Hadley, Pittsfield and Ludlow locations. Your Impact Provide Patient-Centered Care: Conduct health assessments, physical exams, and review medical histories to address short- and long-term patient needs while staying committed to high-quality, efficient patient care. Assess patient health: Interview patients, perform physical examinations, obtain, update, and study medical histories. Determine abnormal conditions: Administer or order diagnostic tests (e.g., x-rays, electrocardiograms, laboratory studies) and interpret test results. Perform therapeutic procedures: Administer injections and immunizations, suture, manage wounds and infections. Educate and Counsel: Empower patients with knowledge about their health, describe therapeutic regimens, give information on normal growth and development, discuss family planning, and wellness through counseling and guidance. Documentation and Compliance: Prepare clear, complete, accurate, and legible medical records for each patient under your care. Type, edit, and electronically sign all office notes, reports and records using EMR in accordance with company policies. Maintain a safe and clean working environment in compliance with company and state procedures, rules, and regulations. Protect patients and employees by adhering to infection-control policies and protocols. Comply with legal and professional requirements including studying existing and new legislation, anticipating future legislation, enforcing adherence to requirements, advising management on needed actions. Collaborate with a Team: Work collaboratively and pro-actively with other providers and health care practitioners within your clinic to efficiently treat patients, and plan coordinated, efficient, and thoughtful dispositions (including transfer), all in a timely manner. Continuing Education: Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies. Who You Are Education, Licensure, & Certifications: Master's degree and certification by Physician Assistant (PA) or Nurse Practitioner (NP) certifying body. Must have and maintain a DEA license with no restrictions. Basic Life Support (BLS) certification: American Heart Association or American Red Cross BLS certification. We do not accept CPR, ACLS certifications, or online only classes. Relevant experience: Clinical experience gained through rotations or other settings in emergency medicine, urgent care, or ambulatory care is preferred. Excellent team player : Enjoy collaborating with others and being a part of a strong team dynamic. Proactive and confident communicator (written and verbal): Foreshadows and elevates concerns as they arise, unafraid of professional directness both with colleagues and patients. Compassionate, authentic, and patient focused: Supports patients through kindness; demonstrating understanding for others and contributing to the creating a community of belonging. Technically savvy: Proficient with Microsoft Office Suite or related software and clinical management systems (EMR). Strong knowledge of: Principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Applicable federal, state, and local laws and regulations including the requirements of the HIPAA and OSHA and applicable state rules and regulations pertinent to medical practices. Relevant drugs and their chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. Non-pharmaceutical patient care aids, their applicable uses, and relevance to patient care. Current principles, methods, and procedures for the delivery of medical evaluation, diagnosis, and treatment. #INDPM1 Massachusetts Pay Transparency In order to maintain equity among team members, ConvenientMD has established defined hourly pay ranges for each role. Individual pay is determined based on a variety of factors, including but not limited to location, years of relevant experience, current market conditions, and budget considerations. The pay range listed reflects the potential compensation for this role within this region. Final compensation is determined at the conclusion of the interview process. If your desired compensation falls within the listed range, we encourage you to apply and learn more. Hourly Pay Range for this Position$52-$60 USD Why ConvenientMD? Collaborative team environment that encourages professional growth Urgent care services at no cost to our team members and their families Extensive benefit offerings including health, dental, and vision coverage, company paid short-term disability, and optional pet insurance 401k match after one year of service Access to our primary care (depending on location) Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families Employer rewards and access to discounts offered on services and products such as hotels, travel, entertainment, restaurants, and more There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants rarely meet every single job requirement, and we appreciate that many skills and backgrounds can make people successful in this role. We are committed to creating a strong sense of belonging for all team members, and our process is designed to prevent discrimination against applicants regardless of gender identity, sexual orientation, religion, ethnicity, age, disability status, or any other aspect which makes you unique. If you're looking for a great next step, and want to feel good about what you do, we'd love to hear from you. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

At ConvenientMD, we're on a mission to make good health more convenient for all - working to improve how patients and providers experience healthcare in New England. To support this belief, we're building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another. The Opportunity ConvenientMD is hiring a dedicated Registered Nurse (RN) to join our growing team. In this role, you will play an essential part in delivering high-quality patient care while benefiting from opportunities for professional growth and a supportive work environment. If you excel in a fast-paced, patient-focused setting, this position could be a great fit for you. Your Impact Patient Care & Triage: Conduct comprehensive patient triage by taking vital signs, documenting medical history, and performing observational examinations to identify immediate healthcare needs. Assist with patient exams, ensuring all necessary equipment and documentation are prepared, while supporting providers during testing and procedures. Clinical Procedures: Perform blood draws and phlebotomy with precision and adherence to safety protocols. Manage airway support through treatments such as nebulizer therapy, oral suctioning, and placement of oropharyngeal or nasopharyngeal airways, as well as administering oxygen therapy and using an AMBU bag for ventilation. Provide cardiac management by applying 12-lead ECGs, performing CPR in emergency situations, and utilizing an AED to deliver defibrillation when required. Medication & Immunization Administration: Administer a variety of immunizations and medications according to protocols outlined in the ConvenientMD registered nurse scope of practice, ensuring accuracy and patient safety. Accurately process and call in prescriptions to the patient's requested pharmacy in compliance with provider instructions. Patient Communication & Follow-Up: Handle patient follow-up calls, addressing inquiries about their care plan, sharing and explaining test results, and discussing any changes in medication or therapy. Maintain clear and empathetic communication with patients, ensuring they feel informed and supported throughout their care journey. Collaboration with Clinical Team: Work closely with other members of the clinical team to ensure seamless coordination of patient care. Communicate effectively and efficiently with providers and other healthcare professionals to relay patient information and updates. Welcome and support the training of new team clinic team members. Required Availability Must be able to work 12-hour shifts in consecutive and or non-consecutive days: For full-time: Must be able to work three (3) 12-hour shifts a week with at least four (4) shifts a month on a Saturday or Sunday. For part-time: Must be able to work two (2) 12-hour shifts per week with at least two (2) shifts a month on a Saturday or Sunday. For per diem: Must be able to work four (4) 12-hour shifts per month, ideally working one (1) shift each week. Flexibility to work nights, weekends, holidays. If needed, must be able to work at a minimum of three (3) other ConvenientMD locations within a one (1) hour travel distance from your primary clinic. Required to travel for training shifts which may occur outside of your primary clinic within a one (1) hour commute. Who You Are Education: Associate Degree in Nursing (ADN) or a Bachelor of Science in Nursing (BSN). Certification and demonstrated prior experience: State licensed registered nurse (RN) with prior experience placing and monitoring IVs. Basic Life Support (BLS) certification: American Heart Association or American Red Cross BLS certification. We do not accept CPR, ACLS certifications, or online only classes. Compassionate, authentic, and patient focused: Supports patients through kindness; demonstrating understanding for others and contributing to the creating a community of belonging. Proactive and confident communicator (written and verbal): Foreshadows and elevates concerns as they arise, unafraid of professional directness both with colleagues and patients. Trustworthy: Ability to maintain confidentiality and handle all patient information in accordance with HIPAA regulations. Effective communicator and cross collaborator: Ability to establish and maintain positive relationships with patients, team members, and stakeholders across the organization. Excellent team player: Enjoys collaborating with others and being a part of a strong team dynamic. Technically savvy: Proficient with Microsoft Office Suite or related software, experience with or ability to learn Experity as well as other business systems. Bonus Qualifications 1-2 years of patient triage experience in an urgent care or emergency department preferred. Massachusetts Pay Transparency In order to maintain equity among team members, ConvenientMD has established defined hourly pay ranges for each role. Individual pay is determined based on a variety of factors, including but not limited to location, years of relevant experience, current market conditions, and budget considerations. The pay range listed reflects the potential compensation for this role within this region. Final compensation is determined at the conclusion of the interview process. If your desired compensation falls within the listed range, we encourage you to apply and learn more. Hourly Pay Range for this Position$35.48-$48 USD Why ConvenientMD? Collaborative team environment that encourages professional growth Urgent care services at no cost to our team members and their families Extensive benefit offerings including health, dental, and vision coverage, company paid short-term disability, and optional pet insurance 401k match after one year of service Access to our primary care (depending on location) Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families Employer rewards and access to discounts offered on services and products such as hotels, travel, entertainment, restaurants, and more There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants rarely meet every single job requirement, and we appreciate that many skills and backgrounds can make people successful in this role. We are committed to creating a strong sense of belonging for all team members, and our process is designed to prevent discrimination against applicants regardless of gender identity, sexual orientation, religion, ethnicity, age, disability status, or any other aspect which makes you unique. If you're looking for a great next step, and want to feel good about what you do, we'd love to hear from you. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job Title: Clinic Nurse At ConvenientMD we're on a mission to make good health more convenient for all - working to improve how patients and providers experience healthcare in New England. To support this belief, we're building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and driven to learn from one another. What you'll do: Patient triage, to include but not limited to: vital signs; medical history; observational examination Assist with any and all patient exams, testing and procedures under the direction of the provider Blood draw/phlebotomy Airway management through nebulizer treatment, oral suctioning, oropharyngeal and nasopharyngeal airway, oxygen administration & ventilation with AMBU bag Cardiac Management through application of 12 Lead ECG, CPR-Cardiopulmonary Resuscitation, and defibrillation by AED Administration of immunizations and medications as outlined by the CMD Registered Nurse scope of practice Assist with patient call backs to include, but not limited to, answering of patient questions, reporting test results, medication/therapy changes Assist with calling in prescriptions to patient requested pharmacy About you: Licensed RN or LPN AHA BLS for Healthcare Providers Certification Preferred; American Red Cross BLS Certification Accepted Experience placing and monitoring IV's required Must be able to work 12hr shifts and weekends Why ConvenientMD : Collaborative team environment that encourages professional growth Urgent care services at no cost to our team members and their families Flexible scheduling Extensive benefit offerings including health, dental and vision coverage, company paid Short Term Disability and optional pet insurance 401k Match after 1 Year of Service Access to our Primary Care (depending on location) Educational Alliance with Purdue University Global-Reduced tuition rates for CMD Team Members & their families The Clinic Nurse is an RN or LPN functioning under the Medical Direction of Convenient MD. The Clinic Nurse is the lead clinical team member on for each of his or her shifts. The Clinic Nurse will work closely with other clinical team members to help guide them to correct implementation of medical processes and procedures. The Clinic Nurse is provided with the education and skills of advanced patient assessment for the management of various medical illnesses and traumatic injuries, airway management, intravenous therapy, and pharmacological interventions. There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants rarely meet every single job requirement, and we appreciate that many skills and backgrounds can make people successful in this role. We are committed to creating a strong sense of belonging for all team members, and our process is designed to prevent discrimination against applicants regardless of gender identity, sexual orientation, religion, ethnicity, age, disability status, or any other aspect which makes you unique. If you're looking for a great next step, and want to feel good about what you do, we'd love to hear from you.

At ConvenientMD, we're on a mission to make good health more convenient for all - working to improve how patients and providers experience healthcare in New England. To support this belief, we're building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another. The Opportunity As a Medical Assistant, you will play a crucial role in delivering high-quality patient care, assisting healthcare providers, and ensuring smooth clinic operations. This is an exciting opportunity to be part of a dynamic healthcare team dedicated to improving health outcomes and promoting wellness in our community. If you're ready to take your career to the next level and make a meaningful impact, we invite you to apply for the Medical Assistant role and be a key player in our mission to provide exceptional healthcare services! Your Impact Patient Interaction: Engage with patients in a welcoming and professional manner, addressing inquiries and providing assistance and information regarding their medical conditions, treatment plans, and medications. Explain prescribed medications, including dosage instructions and potential adverse reactions. Offer guidance on lifestyle modifications, preventive healthcare measures, and follow-up care. Address patient questions and concerns to ensure they have a clear understanding of their health status and treatment options. Clinical Responsibilities: Support clinical operations and patient care. Conduct preliminary evaluations to triage patients and determine the urgency of their medical needs. Perform basic clinical procedures such as taking vital signs, obtaining medical histories, phlebotomy, and assisting with minor medical procedures. Document patient information accurately, maintaining electronic health records (EHRs) in compliance with privacy regulations. Medication Administration (prescription meds - NH & ME only): Administer medications under the supervision and direction of licensed healthcare providers, adhering to state regulations and guidelines for medication administration. Ensure accurate medication preparation and administration techniques. Understand medication dosages, routes of administration, and potential side effects. Collaboration with Clinical Team: Work closely with other members of the clinical team to ensure seamless coordination of patient care. Communicate effectively and efficiently with providers and other healthcare professionals to relay patient information and updates. Collaborate with providers on discharge plans and may help with discharge. Welcome and support the training of new team clinic team members. Required Availability Must be able to work 12-hour shifts in consecutive and or non-consecutive days: For full-time: Must be able to work three (3) 12-hour shifts a week with at least four (4) shifts a month on a Saturday or Sunday. For part-time: Must be able to work two (2) 12-hour shifts per week with at least two (2) shifts a month on a Saturday or Sunday. For per diem: Must be able to work four (4) 12-hour shifts per month, ideally working one (1) shift each week. Flexibility to work nights, weekends, holidays. If needed, must be able to work at a minimum of three (3) other ConvenientMD locations within a one (1) hour travel distance from your primary clinic. Required to travel for training shifts which may occur outside of your primary clinic within a one (1) hour commute. Who You Are Education: High school diploma or GED required. Certification or demonstrated prior experience: Medical Assistant certification with at least one (1) year of experience or two (2) years of experience working as a Medical Assistant. Basic Life Support (BLS) certification: American Heart Association or American Red Cross BLS certification. We do not accept CPR, ACLS certifications, or online only classes. Compassionate, authentic, and patient focused: Supports patients through kindness; demonstrating understanding for others and contributing to the creating a community of belonging. Proactive and confident communicator (written and verbal): Foreshadows and elevates concerns as they arise, unafraid of professional directness both with colleagues and patients. Trustworthy: Ability to maintain confidentiality and handle all patient information in accordance with HIPAA regulations. Effective communicator and cross collaborator: Ability to establish and maintain positive relationships with patients, team members, and stakeholders across the organization. Excellent team player: Enjoys collaborating with others and being a part of a strong team dynamic. Technically savvy: Proficient with Microsoft Office Suite or related software, experience with or ability to learn Experity as well as other business systems. Bonus Qualifications 1-2 years of patient triage experience in an urgent care or emergency department preferred. #INDNH1 Massachusetts Pay Transparency In order to maintain equity among team members, ConvenientMD has established defined hourly pay ranges for each role. Individual pay is determined based on a variety of factors, including but not limited to location, years of relevant experience, current market conditions, and budget considerations. The pay range listed reflects the potential compensation for this role within this region. Final compensation is determined at the conclusion of the interview process. If your desired compensation falls within the listed range, we encourage you to apply and learn more. Hourly Pay Range for this Position$19-$25 USD Why ConvenientMD? Collaborative team environment that encourages professional growth Urgent care services at no cost to our team members and their families Extensive benefit offerings including health, dental, and vision coverage, company paid short-term disability, and optional pet insurance 401k match after one year of service Access to our primary care (depending on location) Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families Employer rewards and access to discounts offered on services and products such as hotels, travel, entertainment, restaurants, and more There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants rarely meet every single job requirement, and we appreciate that many skills and backgrounds can make people successful in this role. We are committed to creating a strong sense of belonging for all team members, and our process is designed to prevent discrimination against applicants regardless of gender identity, sexual orientation, religion, ethnicity, age, disability status, or any other aspect which makes you unique. If you're looking for a great next step, and want to feel good about what you do, we'd love to hear from you. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

At ConvenientMD, we're on a mission to make good health more convenient for all - working to improve how patients and providers experience healthcare in New England. To support this belief, we're building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another. The Opportunity We're seeking a compassionate and experienced Advanced Practitioner Provider (APP) to join our team as a Lead Provider, responsible for providing exceptional care and making a real impact on the lives of our patients within our urgent care clinic. Lead Providers at ConvenientMD act as clinical leader for all clinical staff, mentoring and supporting new-grad providers as well as allied healthcare professionals. This role is perfect for a Physician Assistant (PA) or Nurse Practitioner (NP) who thrives in a collaborative environment, enjoys mentorship, and is passionate about delivering high-quality care. Be sure to ask your recruiter about our competitive sign-on bonus opportunities for full-time team members! Your Impact Provide Patient-Centered Care: Conduct health assessments, physical exams, and review medical histories to address short- and long-term patient needs while staying committed to high-quality, efficient patient care. Assess patient health: Interview patients, perform physical examinations, obtain, update, and study medical histories. Determine abnormal conditions: Administer or order diagnostic tests (e.g., x-rays, electrocardiograms, laboratory studies) and interpret test results. Perform therapeutic procedures: Administer injections and immunizations, suture, manage wounds and infections. Educate and counsel: Empower patients with knowledge about their health, describe therapeutic regimens, give information on normal growth and development, discuss family planning, and wellness through counseling and guidance. Documentation & Compliance: Prepare clear, complete, accurate, and legible medical records for each patient under your care. Type, edit, and electronically sign all office notes, reports and records using EMR in accordance with company policies. Maintain a safe and clean working environment in compliance with company and state procedures, rules, and regulations. Protect patients and employees by adhering to infection-control policies and protocols. Comply with legal and professional requirements including studying existing and new legislation, anticipating future legislation, enforcing adherence to requirements, advising management on needed actions. Collaborate with a Team: Work collaboratively and pro-actively with other providers and health care practitioners within your clinic to efficiently treat patients, and plan coordinated, efficient, and thoughtful dispositions (including transfer), all in a timely manner. Continuing Education & Mentorship: Act as a clinic leader, especially when the Practice Manager is not in-clinic. Provide support and mentorship to new-graduate providers as well as other clinic staff. Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies. Act as a preceptor to new provider staff, providing information, educational opportunities, and experiential growth opportunities. Who You Are Education, Licensure, & Certifications: Master's degree and certification by Physician Assistant (PA) or Nurse Practitioner (NP) certifying body. Must have and maintain a DEA license with no restrictions. Basic Life Support (BLS) certification: American Heart Association or American Red Cross BLS certification. We do not accept CPR, ACLS certifications, or online only classes. Relevant experience: Clinical experience in emergency medicine, urgent care, or ambulatory care setting is preferred. Strong leadership skills: Willing and able to mentor provider as well as non-provider clinic staff. Excellent team player : Enjoy collaborating with others and being a part of a strong team dynamic. Proactive and confident communicator (written and verbal): Foreshadows and elevates concerns as they arise, unafraid of professional directness both with colleagues and patients. Compassionate, authentic, and patient focused: Supports patients through kindness; demonstrating understanding for others and contributing to the creating a community of belonging. Technically savvy: Proficient with Microsoft Office Suite or related software and clinical management systems (EMR). Strong knowledge of: Principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Applicable federal, state, and local laws and regulations including the requirements of the HIPAA and OSHA and applicable state rules and regulations pertinent to medical practices. Relevant drugs and their chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. Non-pharmaceutical patient care aids, their applicable uses, and relevance to patient care. Current principles, methods, and procedures for the delivery of medical evaluation, diagnosis, and treatment. Massachusetts Pay Transparency In order to maintain equity among team members, ConvenientMD has established defined hourly pay ranges for each role. Individual pay is determined based on a variety of factors, including but not limited to location, years of relevant experience, current market conditions, and budget considerations. The pay range listed reflects the potential compensation for this role within this region. Final compensation is determined at the conclusion of the interview process. If your desired compensation falls within the listed range, we encourage you to apply and learn more. Hourly Pay Range for this Position$68-$85 USD Why ConvenientMD? Collaborative team environment that encourages professional growth Urgent care services at no cost to our team members and their families Extensive benefit offerings including health, dental, and vision coverage, company paid short-term disability, and optional pet insurance 401k match after one year of service Access to our primary care (depending on location) Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families Employer rewards and access to discounts offered on services and products such as hotels, travel, entertainment, restaurants, and more There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants rarely meet every single job requirement, and we appreciate that many skills and backgrounds can make people successful in this role. We are committed to creating a strong sense of belonging for all team members, and our process is designed to prevent discrimination against applicants regardless of gender identity, sexual orientation, religion, ethnicity, age, disability status, or any other aspect which makes you unique. If you're looking for a great next step, and want to feel good about what you do, we'd love to hear from you. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

At ConvenientMD, we're on a mission to make good health more convenient for all - working to improve how patients and providers experience healthcare in New England. To support this belief, we're building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another. The Opportunity As a Medical Receptionist, you will be the first face a patient or visitor sees when they walk into one of our clinics. Working alongside the clinical team, you will be responsible for greeting patients and visitors, completing patient registration, updating new and existing patient records, collecting payment, and ensuring patients with or without pre-existing reservations are seen in a timely manner. This is the perfect opportunity for someone who's looking to get their foot in the door at a growing medical company or someone looking to kickstart their career in customer service or the medical field. If you enjoy working with people, staying organized, and are a pro at multi-tasking, we encourage you to apply! Your Impact Patient Interaction: Engage with patients in a welcoming and professional manner, addressing inquiries and providing assistance both in person and over the phone. Welcome and greet patients to the clinic with a friendly and professional demeanor. Register patients efficiently, ensuring completion of all required forms with accurate information. Handle insurance and billing inquiries, providing clear and concise information to patients. Aid ill or distraught patients as necessary and with available resources. Payment Collection: Collect payments, insurance co-pays, and prescription charges following clinic financial policies. Proactively and confidently request a card on file, follow-up on patient balances, and ensure timely patient payments. Clinic Coordination & Collaboration: Collaborate with the healthcare team to ensure seamless patient flow and efficient clinic operations, contributing to a positive and organized environment. Manage patient reservations (online and walk-in) and registration, optimizing patient satisfaction and provider schedules. Assist in scheduling specialist referrals as needed for patient follow-up. Work with attention to detail in all tasks, navigating between multiple software systems to follow protocols established by our occupational health partners in support of our Employer Services team. Front Desk Management: Answer and direct phone calls in a professional and timely manner. Keep the reception area organized and tidy, creating a welcoming environment for patients. Perform various administrative duties, including photocopying, filing, and maintaining daily activity logs. CMD Technology & Offerings Expert: Become familiar with scope of services provided at CMD and costs affiliated with all services. Navigate and utilize various software systems for reservation scheduling and electronic medical records. Required Availability Must be able to work 12-hour shifts in consecutive and or non-consecutive days: For full-time: Must be able to work three (3) 12-hour shifts a week with at least four (4) shifts a month on a Saturday or Sunday. For part-time: Must be able to work two (2) 12-hour shifts per week with at least two (2) shifts a month on a Saturday or Sunday. For per diem: Must be able to work four (4) 12-hour shifts per month, ideally working one (1) shift each week. Flexibility to work nights, weekends, holidays. When needed, must be able to work at a minimum of three (3) other ConvenientMD locations within a one (1) hour travel distance from your primary clinic. Required to travel for training shifts which will occur outside of your primary clinic within a one (1) hour commute. Who You Are Education: High School Diploma or GED required. Proactive and confident communicator (written and verbal): Foreshadows and elevates concerns as they arise, unafraid of professional directness both with colleagues and patients. Detail-oriented with excellent organizational skills: Ability to juggle and prioritize multiple high-priority tasks and handle a fast-paced work environment. Compassionate, authentic, and patient focused: Supports patients through kindness; demonstrating understanding for others and contributing to the creating a community of belonging. Technically savvy: Proficient with Microsoft Office Suite or related software. Effective communicator and cross collaborator: Ability to establish and maintain positive relationships with patients, team members, and stakeholders across the organization. Excellent team player: You enjoy collaborating with others and being a part of a strong team dynamic. Driven and self-motivated: Capable of working independently, possess a level of initiative and enthusiasm to help drive results. Actively identifying better ways of working. Uses resourceful to achieve the best outcomes for patients, the team, and the organization. Strong analytical and problem-solving skills: Able to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies. Trustworthy: Ability to maintain confidentiality and handle all patient information in accordance with HIPAA regulations. Bonus Qualifications Medical Receptionist certification Previous experience in a medical receptionist role or similar customer service position Familiarity with medical terminology and basic knowledge of insurance processes Experience using electronic records management software and other related programs used for medical registration and collection of HIPAA documentation Experience working with insurance billing and coding information Massachusetts Pay Transparency In order to maintain equity among team members, ConvenientMD has established defined hourly pay ranges for each role. Individual pay is determined based on a variety of factors, including but not limited to location, years of relevant experience, current market conditions, and budget considerations. The pay range listed reflects the potential compensation for this role within this region. Final compensation is determined at the conclusion of the interview process. If your desired compensation falls within the listed range, we encourage you to apply and learn more. Hourly Pay Range for this Position$20-$25 USD Why ConvenientMD? Collaborative team environment that encourages professional growth Urgent care services at no cost to our team members and their families Extensive benefit offerings including health, dental, and vision coverage, company paid short-term disability, and optional pet insurance 401k match after one year of service Access to our primary care (depending on location) Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families Employer rewards and access to discounts offered on services and products such as hotels, travel, entertainment, restaurants, and more There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants rarely meet every single job requirement, and we appreciate that many skills and backgrounds can make people successful in this role. We are committed to creating a strong sense of belonging for all team members, and our process is designed to prevent discrimination against applicants regardless of gender identity, sexual orientation, religion, ethnicity, age, disability status, or any other aspect which makes you unique. If you're looking for a great next step, and want to feel good about what you do, we'd love to hear from you. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

At ConvenientMD, we're on a mission to make good health more convenient for all - working to improve how patients and providers experience healthcare in New England. To support this belief, we're building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another. The Opportunity We're seeking a compassionate and experienced Advanced Practitioner Provider (APP) to join our team as a Lead Provider, responsible for providing exceptional care and making a real impact on the lives of our patients within our urgent care clinic. Lead Providers at ConvenientMD act as clinical leader for all clinical staff, mentoring and supporting new-grad providers as well as allied healthcare professionals. This role is perfect for a Physician Assistant (PA) or Nurse Practitioner (NP) who thrives in a collaborative environment, enjoys mentorship, and is passionate about delivering high-quality care. Your Impact Provide Patient-Centered Care: Conduct health assessments, physical exams, and review medical histories to address short- and long-term patient needs while staying committed to high-quality, efficient patient care. Assess patient health: Interview patients, perform physical examinations, obtain, update, and study medical histories. Determine abnormal conditions: Administer or order diagnostic tests (e.g., x-rays, electrocardiograms, laboratory studies) and interpret test results. Perform therapeutic procedures: Administer injections and immunizations, suture, manage wounds and infections. Educate and counsel: Empower patients with knowledge about their health, describe therapeutic regimens, give information on normal growth and development, discuss family planning, and wellness through counseling and guidance. Documentation & Compliance: Prepare clear, complete, accurate, and legible medical records for each patient under your care. Type, edit, and electronically sign all office notes, reports and records using EMR in accordance with company policies. Maintain a safe and clean working environment in compliance with company and state procedures, rules, and regulations. Protect patients and employees by adhering to infection-control policies and protocols. Comply with legal and professional requirements including studying existing and new legislation, anticipating future legislation, enforcing adherence to requirements, advising management on needed actions. Collaborate with a Team: Work collaboratively and pro-actively with other providers and health care practitioners within your clinic to efficiently treat patients, and plan coordinated, efficient, and thoughtful dispositions (including transfer), all in a timely manner. Continuing Education & Mentorship: Act as a clinic leader, especially when the Practice Manager is not in-clinic. Provide support and mentorship to new-graduate providers as well as other clinic staff. Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies. Act as a preceptor to new provider staff, providing information, educational opportunities, and experiential growth opportunities. Who You Are Education, Licensure, & Certifications: Master's degree and certification by Physician Assistant (PA) or Nurse Practitioner (NP) certifying body. Must have and maintain a DEA license with no restrictions. Basic Life Support (BLS) certification: American Heart Association or American Red Cross BLS certification. We do not accept CPR, ACLS certifications, or online only classes. Relevant experience: Clinical experience in emergency medicine, urgent care, or ambulatory care setting is preferred. Strong leadership skills: Willing and able to mentor provider as well as non-provider clinic staff. Excellent team player : Enjoy collaborating with others and being a part of a strong team dynamic. Proactive and confident communicator (written and verbal): Foreshadows and elevates concerns as they arise, unafraid of professional directness both with colleagues and patients. Compassionate, authentic, and patient focused: Supports patients through kindness; demonstrating understanding for others and contributing to the creating a community of belonging. Technically savvy: Proficient with Microsoft Office Suite or related software and clinical management systems (EMR). Strong knowledge of: Principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Applicable federal, state, and local laws and regulations including the requirements of the HIPAA and OSHA and applicable state rules and regulations pertinent to medical practices. Relevant drugs and their chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. Non-pharmaceutical patient care aids, their applicable uses, and relevance to patient care. Current principles, methods, and procedures for the delivery of medical evaluation, diagnosis, and treatment. Massachusetts Pay Transparency In order to maintain equity among team members, ConvenientMD has established defined hourly pay ranges for each role. Individual pay is determined based on a variety of factors, including but not limited to location, years of relevant experience, current market conditions, and budget considerations. The pay range listed reflects the potential compensation for this role within this region. Final compensation is determined at the conclusion of the interview process. If your desired compensation falls within the listed range, we encourage you to apply and learn more. Hourly Pay Range for this Position $70 - $100 USD Why ConvenientMD? Collaborative team environment that encourages professional growth Urgent care services at no cost to our team members and their families Extensive benefit offerings including health, dental, and vision coverage, company paid short-term disability, and optional pet insurance 401k match after one year of service Access to our primary care (depending on location) Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families Employer rewards and access to discounts offered on services and products such as hotels, travel, entertainment, restaurants, and more There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants rarely meet every single job requirement, and we appreciate that many skills and backgrounds can make people successful in this role. We are committed to creating a strong sense of belonging for all team members, and our process is designed to prevent discrimination against applicants regardless of gender identity, sexual orientation, religion, ethnicity, age, disability status, or any other aspect which makes you unique. If you're looking for a great next step, and want to feel good about what you do, we'd love to hear from you. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

At ConvenientMD, we're on a mission to make good health more convenient for all - working to improve how patients and providers experience healthcare in New England. To support this belief, we're building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another. The Opportunity As a Radiologic Technologist (RT), you'll play a vital role in our mission to provide high-quality care by combining your radiology expertise with hands-on clinical support. In our fast-paced urgent care clinics, you'll work closely with a collaborative team to make a meaningful difference in patients' lives, ensuring they receive accurate diagnoses and the best possible treatment. If you're passionate about patient care and thrive in a dynamic environment, we'd love to have you join our team! Be sure to ask your recruiter about our competitive sign-on bonus opportunities for full-time team members! Your Impact Radiologic Procedures & Imaging: Prepare and perform radiologic procedures following ConvenientMD and ARRT protocols. Operate radiographic, fluoroscopic, and portable equipment, ensuring proper radiation safety and adhering to ALARA principles. Position patients for optimal imaging and completed document studies in EMR and PACS. Collaborate with radiologists for study interpretation, manage discrepancies, and coordinate outside imaging requests. Clinical Support: Efficiently switch between RT and Medical Assistant responsibilities. Conduct patient triage, including vital signs, medical history, and observational examination. Provide laboratory and diagnostic testing, screenings, and treatment for acute and chronic illnesses. Perform a variety of testing procedures, including vision, hearing, drug screening, pulmonary function testing, and point-of-care diagnostics (e.g., strep, flu, RSV, glucose, urinalysis). Maintain clean, sterile exam rooms and instruments to ensure a safe clinical environment. Patient Interaction: Support clinical care standards by adhering to ConvenientMD policies and delivering compassionate, patient-centered care. Quality Assurance & Inventory Tracking: Manage radiology supply inventory and submit orders as needed. Ensure medical equipment is operational through preventive maintenance and timely repairs. Participate in quality control and assurance studies to uphold clinical standards. Maintain accurate records, files, and documentation in alignment with HIPAA and ConvenientMD protocols. Team Collaboration & Training: Support onboarding and training for new clinic team members. Foster a positive work environment by collaborating with colleagues to deliver high-quality care. Communicate effectively with team members and external providers to ensure seamless patient care. Who You Are Education, Licensure, & Certifications: High school diploma or GED required. State licensed with the American Registry of Radiologic Technologist (ARRT). American Heart Association or American Red Cross BLS certification. We do not accept CPR, ACLS certifications, or online only classes. Experience : 1-2 years in radiology and patient care, preferably in urgent care or emergency settings. Compassionate, authentic, and patient focused: Supports patients through kindness; demonstrating understanding for others and contributing to the creating a community of belonging. Proactive and confident communicator (written and verbal): Foreshadows and elevates concerns as they arise, unafraid of professional directness both with colleagues and patients. Excellent team player : You enjoy collaborating with others and being a part of a strong team dynamic. Technically savvy: Proficient with Microsoft Office Suite or related software. Must be able and willing to navigate and learn multiple systems. Driven and self-motivated: Capable of working independently, possess a level of initiative and enthusiasm to help drive results. Actively identifying better ways of working. Uses resources to achieve the best outcomes for patients, the team, and the organization. Trustworthy: Ability to maintain confidentiality and handle all patient information in accordance with HIPAA regulations. #INDRT1 Massachusetts Pay Transparency In order to maintain equity among team members, ConvenientMD has established defined hourly pay ranges for each role. Individual pay is determined based on a variety of factors, including but not limited to location, years of relevant experience, current market conditions, and budget considerations. The pay range listed reflects the potential compensation for this role within this region. Final compensation is determined at the conclusion of the interview process. Additional incentives may be available for highly experienced full-time RTs in Massachusetts who are willing/able to travel to multiple locations. We encourage you to apply even if your desired compensation falls outside of the listed range. Hourly Pay Range for this Position$31.62-$50.40 USD Why ConvenientMD? Collaborative team environment that encourages professional growth Urgent care services at no cost to our team members and their families Extensive benefit offerings including health, dental, and vision coverage, company paid short-term disability, and optional pet insurance 401k match after one year of service Access to our primary care (depending on location) Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families Employer rewards and access to discounts offered on services and products such as hotels, travel, entertainment, restaurants, and more There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants rarely meet every single job requirement, and we appreciate that many skills and backgrounds can make people successful in this role. We are committed to creating a strong sense of belonging for all team members, and our process is designed to prevent discrimination against applicants regardless of gender identity, sexual orientation, religion, ethnicity, age, disability status, or any other aspect which makes you unique. If you're looking for a great next step, and want to feel good about what you do, we'd love to hear from you. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

At ConvenientMD, we're on a mission to make good health more convenient for all - working to improve how patients and providers experience healthcare in New England. To support this belief, we're building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another. The Opportunity As a Medical Assistant, you will play a crucial role in delivering high-quality patient care, assisting healthcare providers, and ensuring smooth clinic operations. This is an exciting opportunity to be part of a dynamic healthcare team dedicated to improving health outcomes and promoting wellness in our community. If you're ready to take your career to the next level and make a meaningful impact, we invite you to apply for the Medical Assistant role and be a key player in our mission to provide exceptional healthcare services! Your Impact Patient Interaction: Engage with patients in a welcoming and professional manner, addressing inquiries and providing assistance and information regarding their medical conditions, treatment plans, and medications. Explain prescribed medications, including dosage instructions and potential adverse reactions. Offer guidance on lifestyle modifications, preventive healthcare measures, and follow-up care. Address patient questions and concerns to ensure they have a clear understanding of their health status and treatment options. Clinical Responsibilities: Support clinical operations and patient care. Conduct preliminary evaluations to triage patients and determine the urgency of their medical needs. Perform basic clinical procedures such as taking vital signs, obtaining medical histories, phlebotomy, and assisting with minor medical procedures. Document patient information accurately, maintaining electronic health records (EHRs) in compliance with privacy regulations. Medication Administration (prescription meds - NH & ME only): Administer medications under the supervision and direction of licensed healthcare providers, adhering to state regulations and guidelines for medication administration. Ensure accurate medication preparation and administration techniques. Understand medication dosages, routes of administration, and potential side effects. Collaboration with Clinical Team: Work closely with other members of the clinical team to ensure seamless coordination of patient care. Communicate effectively and efficiently with providers and other healthcare professionals to relay patient information and updates. Collaborate with providers on discharge plans and may help with discharge. Welcome and support the training of new team clinic team members. Required Availability Must be able to work 12-hour shifts in consecutive and or non-consecutive days: For full-time: Must be able to work three (3) 12-hour shifts a week with at least four (4) shifts a month on a Saturday or Sunday. For part-time: Must be able to work two (2) 12-hour shifts per week with at least two (2) shifts a month on a Saturday or Sunday. For per diem: Must be able to work four (4) 12-hour shifts per month, ideally working one (1) shift each week. Flexibility to work nights, weekends, holidays. If needed, must be able to work at a minimum of three (3) other ConvenientMD locations within a one (1) hour travel distance from your primary clinic. Required to travel for training shifts which may occur outside of your primary clinic within a one (1) hour commute. Who You Are Education: High school diploma or GED required. Certification or demonstrated prior experience: Medical Assistant certification with at least one (1) year of experience or two (2) years of experience working as a Medical Assistant. Basic Life Support (BLS) certification: American Heart Association or American Red Cross BLS certification. We do not accept CPR, ACLS certifications, or online only classes. Compassionate, authentic, and patient focused: Supports patients through kindness; demonstrating understanding for others and contributing to the creating a community of belonging. Proactive and confident communicator (written and verbal): Foreshadows and elevates concerns as they arise, unafraid of professional directness both with colleagues and patients. Trustworthy: Ability to maintain confidentiality and handle all patient information in accordance with HIPAA regulations. Effective communicator and cross collaborator: Ability to establish and maintain positive relationships with patients, team members, and stakeholders across the organization. Excellent team player: Enjoys collaborating with others and being a part of a strong team dynamic. Technically savvy: Proficient with Microsoft Office Suite or related software, experience with or ability to learn Experity as well as other business systems. Bonus Qualifications 1-2 years of patient triage experience in an urgent care or emergency department preferred. #INDMA1 Massachusetts Pay Transparency In order to maintain equity among team members, ConvenientMD has established defined hourly pay ranges for each role. Individual pay is determined based on a variety of factors, including but not limited to location, years of relevant experience, current market conditions, and budget considerations. The pay range listed reflects the potential compensation for this role within this region. Final compensation is determined at the conclusion of the interview process. If your desired compensation falls within the listed range, we encourage you to apply and learn more. Hourly Pay Range for this Position$20.22-$28.02 USD Why ConvenientMD? Collaborative team environment that encourages professional growth Urgent care services at no cost to our team members and their families Extensive benefit offerings including health, dental, and vision coverage, company paid short-term disability, and optional pet insurance 401k match after one year of service Access to our primary care (depending on location) Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families Employer rewards and access to discounts offered on services and products such as hotels, travel, entertainment, restaurants, and more There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants rarely meet every single job requirement, and we appreciate that many skills and backgrounds can make people successful in this role. We are committed to creating a strong sense of belonging for all team members, and our process is designed to prevent discrimination against applicants regardless of gender identity, sexual orientation, religion, ethnicity, age, disability status, or any other aspect which makes you unique. If you're looking for a great next step, and want to feel good about what you do, we'd love to hear from you. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Firefly Health is building a revolutionary new type of comprehensive health "care and coverage,” powered by a relationship-driven care team, a trusted virtual and in-person clinical network, and our proprietary technology platform. Founded by experienced clinicians and technology leaders, Firefly Health is on a mission to deliver clinical and financial health through joyful, always there care. We are flipping the script on what it means to be a health plan and actually providing a true health benefit to members. We are intensely focused on optimizing the physical + mental + financial wellbeing of those who want (and deserve) something better than the status quo. If you are ready to roll up your sleeves and take on our audacious mission, we would love to hear from you. The Role Nurse Practitioners are at the heart of the Firefly clinical team, providing extraordinary virtual primary care with expert clinical skills and an empathic approach. They help us deliver industry-leading outcomes by managing patients as part of a robust multidisciplinary team alongside primary care physicians, registered nurses, health guides, and other cross-functional colleagues. This is a great opportunity for a Nurse Practitioner who thrives in an innovative, collaborative environment and is interested in helping us build the future of tech-enabled advanced primary care. You will: Provide comprehensive virtual primary care across geographies, managing a broad range of conditions from chronic disease management and preventative care to acute episodic care. Act as a champion for evidence-based clinical approaches, maintaining expertise in primary care through continuous learning and professional development. Ensure high patient satisfaction by delivering care with an empathetic approach and a relentless focus on quality. Collaborate with internal and external physicians as clinically necessary and with supervising physicians as may be required by state guidelines Partner with licensing & credentialing to proactively maintain and expand licensure status across the country, as may be needed by the practice Work independently in a remote setting from a private, HIPAA-compliant home office. Be timely with visit shifts, documentation, and communication while maintaining excellent attendance Participate in on-call rotation to ensure 24/7 patient access to care You'd be a good fit if you have: Graduated of an accredited Master's or Doctoral Nurse Practitioner (NP) program National certification as a Family Nurse Practitioner (FNP) or Adult Nurse Practitioner (ANP) through AANP or ANCC Active and unencumbered Nurse Practitioner (NP) license Active RN compact license Active multi-state NP licensure (5+ licenses preferred) ** Massachusetts is required ** Active federal DEA registration Minimum 2+ years experience in primary care Ability to function within a multidisciplinary team Excellent communication, patient engagement, and collaboration skills Proficiency with technology and the ability to quickly learn new software platforms. Ability to work Monday to Friday between 7am ET and 7pm ET It'd be nice if you have: Active multi state licenses 10+ (including Massachusetts) Prior virtual-based care experience Experience in Value-Based Care The salary range for this position is $130,000 to $150,000 annually; as part of a total benefits package which includes health insurance, 401k and bonus. In accordance with state applicable laws, Firefly Health is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including but not limited to qualifications for the role, experience level, skillset, and internal alignment. Our office is in Watertown, Massachusetts, but we've developed a robust remote working structure to give us more geographical flexibility while hiring for many positions. This role can be done largely remotely, there are several times a year when staff come together onsite for planning and team building. Firefly is an equal opportunity employer. We value diverse backgrounds and perspectives. We're committed to building and sustaining an inclusive workplace culture where individuals are treated with dignity and respect. All employment is decided on the basis of qualifications, merit, and business need. Firefly is an E-Verify employer.

At ConvenientMD, we're on a mission to make good health more convenient for all - working to improve how patients and providers experience healthcare in New England. To support this belief, we're building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another. The Opportunity We're seeking a compassionate and experienced Physician Assistant (PA) to join our team as a Lead Provider, responsible for providing exceptional care and making a real impact on the lives of our patients within our urgent care clinic. Lead Providers at ConvenientMD act as clinical leader for all clinical staff, mentoring and supporting new-grad providers as well as allied healthcare professionals. This role is perfect for a PA who thrives in a collaborative environment, enjoys mentorship, and is passionate about delivering high-quality care. Your Impact Provide Patient-Centered Care: Conduct health assessments, physical exams, and review medical histories to address short- and long-term patient needs while staying committed to high-quality, efficient patient care. Assess patient health: Interview patients, perform physical examinations, obtain, update, and study medical histories. Determine abnormal conditions: Administer or order diagnostic tests (e.g., x-rays, electrocardiograms, laboratory studies) and interpret test results. Perform therapeutic procedures: Administer injections and immunizations, suture, manage wounds and infections. Educate and counsel: Empower patients with knowledge about their health, describe therapeutic regimens, give information on normal growth and development, discuss family planning, and wellness through counseling and guidance. Documentation & Compliance: Prepare clear, complete, accurate, and legible medical records for each patient under your care. Type, edit, and electronically sign all office notes, reports and records using EMR in accordance with company policies. Maintain a safe and clean working environment in compliance with company and state procedures, rules, and regulations. Protect patients and employees by adhering to infection-control policies and protocols. Comply with legal and professional requirements including studying existing and new legislation, anticipating future legislation, enforcing adherence to requirements, advising management on needed actions. Collaborate with a Team: Work collaboratively and pro-actively with other providers and health care practitioners within your clinic to efficiently treat patients, and plan coordinated, efficient, and thoughtful dispositions (including transfer), all in a timely manner. Continuing Education & Mentorship: Act as a clinic leader, especially when the Practice Manager is not in-clinic. Provide support and mentorship to new-graduate providers as well as other clinic staff. Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies. Act as a preceptor to new provider staff, providing information, educational opportunities, and experiential growth opportunities. Who You Are Education, Licensure, & Certifications: Master's degree and certification by Physician Assistant (PA) certifying body. Must have and maintain a DEA license with no restrictions. Basic Life Support (BLS) certification: American Heart Association or American Red Cross BLS certification. We do not accept CPR, ACLS certifications, or online only classes. Relevant experience: Clinical experience in emergency medicine, urgent care, or ambulatory care setting is preferred. Strong leadership skills: Willing and able to mentor provider as well as non-provider clinic staff. Excellent team player : Enjoy collaborating with others and being a part of a strong team dynamic. Proactive and confident communicator (written and verbal): Foreshadows and elevates concerns as they arise, unafraid of professional directness both with colleagues and patients. Compassionate, authentic, and patient focused: Supports patients through kindness; demonstrating understanding for others and contributing to the creating a community of belonging. Technically savvy: Proficient with Microsoft Office Suite or related software and clinical management systems (EMR). Strong knowledge of: Principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Applicable federal, state, and local laws and regulations including the requirements of the HIPAA and OSHA and applicable state rules and regulations pertinent to medical practices. Relevant drugs and their chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. Non-pharmaceutical patient care aids, their applicable uses, and relevance to patient care. Current principles, methods, and procedures for the delivery of medical evaluation, diagnosis, and treatment. Massachusetts Pay Transparency In order to maintain equity among team members, ConvenientMD has established defined hourly pay ranges for each role. Individual pay is determined based on a variety of factors, including but not limited to location, years of relevant experience, current market conditions, and budget considerations. The pay range listed reflects the potential compensation for this role within this region. Final compensation is determined at the conclusion of the interview process. If your desired compensation falls within the listed range, we encourage you to apply and learn more. Hourly Pay Range for this Position$68-$85 USD Why ConvenientMD? Collaborative team environment that encourages professional growth Urgent care services at no cost to our team members and their families Extensive benefit offerings including health, dental, and vision coverage, company paid short-term disability, and optional pet insurance 401k match after one year of service Access to our primary care (depending on location) Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families Employer rewards and access to discounts offered on services and products such as hotels, travel, entertainment, restaurants, and more There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants rarely meet every single job requirement, and we appreciate that many skills and backgrounds can make people successful in this role. We are committed to creating a strong sense of belonging for all team members, and our process is designed to prevent discrimination against applicants regardless of gender identity, sexual orientation, religion, ethnicity, age, disability status, or any other aspect which makes you unique. If you're looking for a great next step, and want to feel good about what you do, we'd love to hear from you. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.