First Advantage jobs in Atlanta, GA - 52 jobs

Director, Global Customer Care
First Advantage 4.7
First Advantage job in Sandy Springs, GA
At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage - our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career, and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. The Director, Global Customer Care, serves as a strategic and operational leader responsible for shaping and executing the vision for world-class customer service. This role supports First Advantage's Premier Account Management team, which represents a ~$200M revenue portfolio, and is pivotal in driving scalable, client-centric solutions that enhance retention, fuel growth, and elevate the customer experience across global operations. This leader will guide the strategic evolution of the Customer Care function, fostering a high-performance culture and developing strong leadership capabilities across the team. With a deep passion for customer advocacy and a commitment to process improvement, the Director will champion initiatives that elevate service standards, streamline processes, and deliver measurable business impact. The ideal candidate brings a proven ability to lead through transformation, influence cross-functional stakeholders, and inspire teams to deliver exceptional results in a fast-paced, customer-centric environment. What You'll Do: Service Delivery & Support Planning - Develop and maintain service plans that offer differentiated support aligned with enterprise goals and customer needs. Customer Experience Leadership - Champion a customer-first mindset by driving effective problem resolution and ensuring consistent satisfaction across all touchpoints. Team Leadership & Development - Lead and grow a senior operational management team, fostering performance through coaching, development planning, and clear accountability. Performance Metrics & Accountability - Establish and manage outcome-based performance metrics for Customer Care teams, promoting transparency and continuous improvement. Operational Efficiency & Cost Management - Identify and implement process improvements, workforce optimization strategies, and cost-saving opportunities while maintaining service excellence. Customer Insight & Feedback Integration - Manage special projects to gather customer insights and root cause analytics, translating findings into actionable improvements across operations. Service Level Management - Monitor and drive key service level metrics, ensuring consistent delivery and responsiveness to customer needs. Self-Service & First Contact Resolution - Enhance the customer journey by promoting self-service options and improving first-contact resolution rates. Compliance & Risk Management - Ensure full regulatory compliance and proactively identify and mitigate operational risks. Cross-Functional Collaboration - Work closely with peers and stakeholders across Commercial, Finance, Marketing, Operations, Client Success, Workforce Management, and other shared-service teams to align on customer-focused initiatives and improvements. Executive Reporting & Stakeholder Engagement - Provide timely updates and insights to senior leadership, serving as a trusted advisor on operational performance and customer trends. Change Management & Process Improvement - Lead and embed successful change initiatives, ensuring operational readiness and long-term sustainability. Client Partnership & Revenue Optimization - Collaborate with Client Relations to enhance profitability through strategic planning and partnership-driven growth. Strategic Innovation Leadership - Spearhead innovation projects that support Premier Account Management, with a focus on scalable success models. Client Hub Development - Lead the design and launch of a centralized Client Hub to streamline engagement and support. Client Health Score - Define and implement a robust Client Health Score framework to proactively manage client satisfaction and risk. Automated Communications - Oversee the creation of automated newsletters and other scalable communication tools. Routing & Support Schemas - Collaborate on the development of intelligent routing and support schemas to optimize service delivery. Analytics Enablement - Partner with Business Intelligence to build powerful analytics that inform strategy and drive performance. Retention & Growth - Develop and execute strategies to reduce churn and promote cross-sell/up-sell opportunities. What You'll Need to be Successful: Proven Leadership In Customer Care Environments - 8+ years of experience managing operational customer success, account management and/or customer service teams, with a strong track record of performance management, stakeholder engagement, and service delivery excellence. Strategic & Customer-Focused Mindset - Deep understanding of customer needs and market dynamics, with the ability to translate insights into actionable strategies. Influential Cross-Functional Leadership - Demonstrated ability to build and leverage relationships across teams and geographies to drive alignment and service improvements. Data-Driven Decision-Making - Skilled in interpreting management information (MI) and business intelligence (BI) to inform strategy and optimize operations. Visionary Leadership & Team Empowerment - Proven ability to inspire, motivate, and develop high-performing teams in dynamic environments. Relationship-Building & Collaboration - Strong interpersonal skills with the ability to foster trust and collaboration across internal and external stakeholders. Change Agility & Adaptability - Comfortable navigating ambiguity and leading teams through organizational change and transformation. Customer-Obsessed Mindset - Committed to delivering exceptional customer experiences and driving continuous improvement in service quality. Operational Excellence In Matrixed Environments - Experience working within complex organizational structures, with the ability to influence outcomes and implement best practices. Bachelor's Degree Required - Preferably in Business Administration, Operations Management, or a related field; equivalent professional experience may be considered in lieu of formal education. Extensive Leadership Experience - Minimum of 8 years in customer success, account management or service leadership roles, with a strong emphasis on transformation, innovation, and cross-functional execution. Technology And Systems Experience - Familiarity with CRM platforms (Salesforce preferred), VOIP systems, and cloud-based service tools. What Supervisor Experience You'll Need to Bring: Executive leadership of cross-functional teams - Proven success in leading senior leaders and large, distributed teams across customer care functions, fostering a culture of accountability, innovation, and continuous improvement aligned with enterprise strategy. Strategic oversight and organizational influence - Skilled in viewing decisions and initiatives through a broad, enterprise-wide lens, ensuring alignment with business objectives and cross-functional impact. Operational excellence and resource optimization - Experienced in overseeing complex service operations, balancing competing priorities, and optimizing resources to meet evolving customer and business needs. Change leadership and transformation - Adept at leading through ambiguity and large-scale change, guiding teams through transformation initiatives while maintaining service quality and employee engagement. Executive communication and stakeholder alignment - Exceptional communicator with the ability to influence at all levels, from frontline teams to C-suite stakeholders, ensuring clarity, alignment, and momentum across initiatives. Talent development and succession planning - Committed to building strong leadership pipelines through coaching, mentorship, and strategic talent development, ensuring long-term organizational capability and resilience. Why First Advantage is Your Next Big Career Move First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experiences, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. What Are You Waiting For? Apply Today! You have learned a little about us today - we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now! The salary range for this position is approximately $125,000-175,000 base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.
$125k-175k yearly Auto-Apply 60d+ ago

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Strategic Partner Success Director
First Advantage 4.7
First Advantage job in Atlanta, GA
At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage - our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: Our Strategic Partner Manager is responsible for managing a portfolio of highly engaged revenue-generating partners while cultivating new strategic relationships that align with organizational goals. This role requires exceptional partner management skills, strategic thinking, and the ability to drive measurable revenue growth. The ideal candidate will excel at cross-functional collaboration and operational execution to ensure partner strategies are fully integrated across the business. Responsibilities: Partner Relationship Management Oversee and grow relationships with top-tier strategic partners, ensuring alignment with business objectives. Develop and execute joint business plans, co-selling, and co-marketing initiatives. Lead integration and enablement's projects between partner and internal teams Revenue Growth & Performance Achieve new business targets through partner-led initiatives. Monitor partner performance, pipeline contribution, and ROI; provide actionable insights and recommendations for leadership. Strengthening win rates through active collaboration with Sales on partner- influenced opportunities. Internal Collaboration Act as the primary liaison between partners and internal teams (Sales, Marketing, Product, Client Success, Legal). Coordinate enablement programs and ensure partner strategies are embedded in go-to-market playbooks. Operational Excellence Maintain accurate partner data in CRM and dashboards. Lead quarterly business reviews and ensure contractual compliance. Attend industry and vertical trade shows & events as needed Perform additional responsibilities as required. Impact & Success Metrics Achievement of predefined revenue and new business targets through partner channels. Growth in partner-sourced pipeline and closed-won deals. Successful execution of joint go-to-market plans and integration projects. High partner satisfaction scores and retention rates. Effective cross-functional collaboration and influence across internal teams. Timely and accurate reporting of partner performance metrics What You May Need to be Successful: Bachelor's degree or equivalent work experience. Preferred in Business, Marketing or related fields. 5+ years in strategic partnerships, alliances, or channel management, preferably in SaaS or HR Tech. Demonstrated success in driving partner-sourced revenue growth. Strong leadership, organizational, and project management skills. Executive presence and ability to influence cross-functional C-level stakeholders. Strategic and creative thinker with a bias for action. Excellent written and verbal communication skills. Familiarity with Talent Acquisition cloud technologies and HCM solutions. Open to travel as required. Preferred: Experience with partner enablement tools and co-selling frameworks. Analytical mindset with proficiency in CRM and reporting tools. Strong negotiation, conflict resolution, and problem-solving skills. Team player with a collaborative approach. What Are You Waiting For? Apply Today! You have learned a little about us today - we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now! The salary for this position is approximately $130-150K per year. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. #LI-LRI United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.
$130k-150k yearly Auto-Apply 57d ago
Solution Executive, ALM
Iron Mountain 4.3
Atlanta, GA job
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. Iron Mountain's Asset Lifecycle Management (ALM) business is responsible for the deployment, management, and ultimate decommissioning and disposition of technology assets. These include hard drives, servers, laptops, tablets, and network devices that contain customer or organizational data that needs utmost safeguarding when they reach their end of useful life. In the process, ALM takes IT assets to sanitize, clean, and remove the data and recycle or repurpose in a sustainable and environmentally sound way. The ALM Solution Executive is responsible for achieving individual sales quota selling Iron Mountain (IRM) Asset Lifecycle Management (ALM) solutions within a defined vertical segment of the Iron Mountain customer base. Key responsibilities include prospecting, networking and executing on marketing initiatives to sell Asset Lifecycle Management (ALM) to solve customer problems. Consultative-based selling of Asset Lifecycle Management (ALM) consisting of our media destruction services, eWaste recycling, asset marketing, IT asset management service, and 3rd party products/services provided by our strategic Asset Lifecycle Management (ALM) 3rd party business partners. The SE will proactively manage an account portfolio comprised of named Iron Mountain Customers within the Enterprise vertical market segment. Focus within these assigned IMGAs is on new opportunity identification, upsell execution, sales cycle management, and the overall customer relationship. RESPONSIBILITIES: + Responsible for the overall development and expansion of ALM revenues within an assigned group of accounts + Assesses prospective and assigned customer's current and potential needs, determining appropriate new revenue streams for Asset Lifecycle Management (ALM) offerings + Develops and implements strategies and business plans through understanding the customers; business model, planning and decision-making channels from understanding the customer's value proposition and ability to explain how they differentiate themselves in the marketplace. + Positions and illustrates alternative ways of creating the real value of IRM's Asset Lifecycle Management (ALM) solution offerings for customers through assessing their problems or opportunities and highlighting IRM's areas of strength, competitive pricing, customer satisfaction and competitive advantages within each existing and net new accounts + Effective internal teaming with Account Executives (AEs), Managing Directors (MDs), Customer Success Managers (CSMs), Consulting Program Managers/SMEs to deliver our value proposition and drive Asset + Lifecycle Management (ALM) and service revenue growth from our Asset Lifecycle Management (ALM) program customers + Responsible for final opportunity profitability through leading negotiation process and ensuring an acceptable on-time outcome from a pricing, profitability, liability, operational, and SLA perspective for accounts to meet and exceed quota attainment + Build long-term relationships with both internal and external customers + Interface with prospective ALM customer contacts to further understand their needs and expectations regarding Custom Solutions, Asset Management, Program Requirements, Asset Remarketing while integrating feedback into ongoing product enhancements + Ensure clear communication and education of standard policies and procedures to prospective ALM customers and site contacts. + Support the rollout and education of innovative solutions in partnership with product management + Forecasting of ALM Customer Revenues to include setting of annual growth targets, GAP analysis, and sales strategies + Creating a Growth Oriented Strategy for each ALM customer assigned + Participates in Industry and Compliance Organizations to include the optimal working knowledge of trends within the ITAM/ITAD industry Qualifications: + Candidates must have a strong background and knowledge of IT asset management, IT asset disposition, data environmental protection standards and regulations, asset remarketing, asset chain of custody, sales process solution selling + Minimum of 10 years of direct sales experience in large, complex services based organizations + Must have the proven ability to translate the customer need(s) into solution requirements through creating powerful value propositions and negotiation skills + Have the ability to influence and negotiate through proven sales skills and needs identification by aligning unique insights to key customer priorities. + Must exhibit excellent written, oral and presentation skills and in-depth understanding of strategic selling methodologies + Encompasses strong interpersonal, planning, analytical skills and business acumen for decision making + Candidates should be able to make business decisions and think in broad terms, considering the impact to the entire company + Ability to influence without authority and team effectively at all levels of IRM and customer personnel (to include c-level) on a wide range of topics and issues + Ability to develop, maintain and present to senior-level management within their customer base Experience: + Demonstrated success in selling technology solutions to senior level executives. + Minimum of four-year college degree + Experienced meeting or exceeding multimillion-dollar quota goals + Proficient in Google Suite Applications + Prior experience using a CRM TRAVEL REQUIREMENTS: 50% Travel Reasonably expected salary range: $107,500.00 - $143,300.00 + commissions. Category: Sales Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together. If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity. Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE Requisition: J0096699
$107.5k-143.3k yearly 12d ago
Mailroom Driver
Canon USA & Affiliates 4.6
Alpharetta, GA job
Under general supervision, is responsible for all mail, packages and interoffice correspondence handling and dispatching for all classes of mail/packages. Responsible for the handling, routing, pick-up and delivery activities of mail operation and the assignment & participation of tasks involving all other assigned activities **Responsibilities** **MAIL/PACKAGES/POUCHES** + Receive, sort, and deliver all incoming mail & packages according to assigned floors and within established time frames + Wrap, seal, weigh, affix postage and dispatch all outgoing mail/packages in accordance with postal regulations + Prepare special outgoing inter-office pouches sent to client affiliates as scheduled (if applicable) + Package and process outgoing overnight items, i.e. Federal Express, UPS, etc., to meet client and vendor deadlines. Deliver incoming overnight packages within established time frames + Log outgoing and incoming items as required and review for accuracy/completeness **SUPPLIES/COPYING/FAXING** + Organize and distribute supplies to client employees as detailed in job requests. Verify and log orders upon delivery. Monitor inventory of copy supplies, stock paper and toner and keep supply area neat (inclusive of convenience copiers) + Handle items for distribution to a segment of or all of client employees, affiliates, dealers, etc + Estimate runtime on the small to medium photocopy jobs. Check all copies produced for quality and accuracy. Produce bound copies of work when requested. Deliver and pick up copy jobs + May provide minor maintenance of photocopy machine such as solving paper jams, placing service calls and routine cleanings + Operate facsimile machines; send and receive facsimiles. Keep complete and accurate logs of incoming and outgoing facsimiles. Where appropriate, input facsimile data into computer for client charge back. Generate activity reports, confirmation reports, and call the receiver to confirm receipt as necessary + Prepare monthly production and volume reports in order to measure productivity and prepare billing charges **May possibly perform any of the following functions at the direction of the Site Manager:** + Set up and maintain client's kitchen areas and conference rooms, order food and make coffee + Provide reception work such as answering telephones, taking messages and greeting visitors + Move boxes, supplies or furniture; replace light bulbs + May be requested to perform document scanning + Prepare outgoing items for shipping + Due to changing technology in office automation, will be required to learn new features and functionalities of copying machines, faxes, scanning, shipping equipment as introduced at the site **Qualifications** + High school Diploma or equivalent + Some computer skills preferred + Ability to perform, or readily learn how to perform, routine functions of most of the various equipment & systems (fax, scanner, metering, stamping tracking systems, photocopying, color copying, etc.) + Excellent customer service, professional attitude and appearance are a must + Ability to work overtime & meet deadlines **PHYSICAL DEMANDS** + Physical activity required including bending, reaching, lifting and prolonged periods of sitting or standing + May lift and/or move up to 50 lbs **What We Offer:** + Competitive pay & benefits! + Comprehensive training and development programs that prepare employees to advance from within. + A company focused on creating a positive work and client environment. + Employee discounts on entertainment, products, and services nationwide! **_Come Join Our Team!_** **Job Locations** _US-GA-ALPHARETTA_ **Posted Date** _1 month ago_ _(12/19/2025 1:28 PM)_ **_Requisition ID_** _2025-20534_ **_\# of Openings_** _1_ **_Category (Portal Searching)_** _Customer Service/Support_ **_Position Type (Portal Searching)_** _Regular Full-Time_ Canon is proud to be an equal opportunity/affirmative action employer. Minority/Female/Individuals with Disabilities/Veteran. We value the diversity of our workforce and knowledge of our people. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identification, national origin, disability, genetic information or protected veteran status, or any other characteristic protected by law. Click on the following links to learn more "EEO is the Law" poster, "EEO is the Law" poster supplement, NLRA "Employee Rights" poster and Canon's Pay Transparency Statement. Canon is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation in order to complete an employment application, or during the application process, please e-mail us at accommodationrequest@cusa.canon.com.
$24k-33k yearly est. 33d ago
Field Service Engineer - Atlanta, GA
Canon USA & Affiliates 4.6
Atlanta, GA job
**Field Service Engineer - Atlanta, GA - req1570** Install, maintain, and service equipment within multiple product lines. Provide a high level of support for customers and field service operations by exhibiting a high degree of professionalism. May be required to rotate through the Remote Service Center and providing modality-specific technical support to CMSU external customers as well as internal customers (Applications) if qualified and approved. Utilizes product expertise to diagnose/resolve customer issues on first contact to minimize system downtime and maximize FSE dispatch avoidance. Credentialing requirements, including Covid vaccinations, are a condition of employment for this position. CMSU is an Equal Opportunity Employer and reasonable accommodations will be considered. **RESPONSIBILITIES** Please note that while the posted position is a Field Service Engineer, the actual position level will be dependent upon the qualifications of the candidate selected. An offer may be made for FSE Sr. OR FSE Associate level based on experience. Please apply to be considered. This is a remote, field based position. The selected candidate will be required to live in or near Atlanta, GA. + Install medical imaging equipment effectively and efficiently. + Completion of installation quality checklist. + Perform PM inspections per equipment specifications and standards. + Prepare work orders, parts orders, part returns, mileage logs, expense forms, time sheets and other administrative paperwork. + Maintain all assigned assets per company P&P. + Improve personal productivity by enhancing product knowledge through formal and on the job training. + Service and periodic maintenance of diagnostic imaging equipment on multiple products in one modality. + Answer technical and applications questions. + Capable of installing multiple products in one modality. + Maintain excellent customer relations. + Maintain accurate and complete documentation. + Perform and document FDA testing on assigned products. + Keep current with latest technical developments in multiple product lines. + Support field service operations with technical knowledge on multiple product lines. + Install and maintain equipment in multiple product lines. + Demonstrate expertise in multiple products in 1 modality. + Develop a higher level of troubleshooting and analytical skills. + Personal contacts involve frequent contact with management presenting information or recommendations. Outside requests for non-routine information requiring tact/judgment are handled. + Plans own workload. + Occasionally supervised; activities are governed by general organizational rules and procedures; much autonomy within established time frames. + Work on diversified tasks that involve a range of complex but standardized procedures. Semi-routine duties may involve solving frequent problems within standards or procedures. + Position duties involve making frequent decisions and frequent recommendations. + Develop service-selling skills. + Works directly with eligible external customers in remotely troubleshooting, and when possible, resolving product problems via phone. + Collaborates with the Clinical Support Team at the CMSU Solutions Center to analyze and identify solutions to customer issues using product knowledge and remote tools. + Escalates technical issues and inquiries, as needed. + Provides remote technical support and recommendations on products within a specific imaging modality to internal customers using product knowledge and field experience. + Monitors and analyzes service alerts from customer scanners and resolves or escalates as appropriate + Contributes to and generates knowledge articles per P&P. **QUALIFICATIONS** + Proven ability in developing and maintaining effective internal and external working relationships. + **Must maintain active motor vehicle/driver's license from the state where the employee resides.** + 2 Year Associate's Degree in Electronics technology or equivalent work experience in lieu of degree. + 3 years Advanced electronics experience. + 5 years Field service experience. + Recent medical imaging equipment skills highly preferred. + Modality: MR + Pay Information: Min $74,000 to Max $119,600 annual equivalency (FSE) DOE. \#LI-RS1 \#LI-Remote **_About us!_** _Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family._
$39k-50k yearly est. 60d+ ago
Telecom FinOps Lead
Iron Mountain 4.3
Atlanta, GA job
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. Telecommunications Lead Job Summary We are seeking a detail-oriented and experienced (Sr) Telecommunications Lead to oversee and manage all telecommunications services and provider accounts across the organization. This role will serve as the primary liaison between our company and telecom service providers and managed service partners, ensuring accurate billing, service delivery, contract management, and account administration. This (Sr) Telecom Lead job involves managing and optimizing telecom spending by combining financial management with AI significantly transforming the practice. The ideal candidate will also be able to build out existing processes to regions and new acquisitions that currently are not part of the corporate process. Strong communication and analytical skills with deep knowledge of telecom systems and vendor management. What You'll Do (Responsibilities) In this role, you will: + Key responsibilities include budgeting, forecasting, and analyzing telecom usage, as well as developing cost optimization strategies and providing financial guidance to stakeholders. The role requires strong analytical and communication skills, knowledge of telecom platforms, and collaboration with teams like engineering, finance, and IT operations + Lead the architecture, design, and deployment of complex telecommunications projects, including next-generation VoIP, Unified Communications (UCaaS/CCaaS), and SD-WAN solutions, ensuring alignment with business strategy and security standards + Collaborate with cross-functional IT teams (Network, Security, Cloud) and external vendors to troubleshoot critical incidents, optimize system performance, and manage the full lifecycle of all telecommunications assets + Develop and manage departmental budgets, negotiate service contracts, and ensure continuous compliance with global regulatory requirements (e.g., E911, GDPR) and organizational security policies for all communication platforms What You'll Bring (Skills & Qualifications) The ideal candidate will have: + 7+ years of progressive experience in designing, implementing, and managing large-scale enterprise telecommunications and voice network environments + Strong knowledge of leading Unified Communications (UC) platforms (e.g., Cisco, Microsoft Teams, Zoom Phone) and modern networking protocols (SIP, BGP, OSPF) + Proven ability in complex problem-solving, stakeholder management, and translating technical requirements into clear, executable project plans + Mandatory: Cisco Certified Internetwork Expert (CCIE) Collaboration or equivalent certification What We Offer (Benefits) + Competitive compensation and benefits aligned with the experience and the critical nature of this role + Number of days paid time off/ holidays annually + Flexible work options to support work-life balance + Comprehensive health, wellness, and retirement plans + Opportunities for continuous learning and professional growth, including access to specialized training and certification programs \#Li-Remote Reasonably expected salary range: $91,100.00 - $121,400.00 Category: Information Technology Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together. If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity. Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE Requisition: J0094986
$91.1k-121.4k yearly 47d ago
Import Analyst
Procare Rx 4.0
Gainesville, GA job
**MUST BE A GEORGIA RESIDENT** POSITION IS FULL-TIME ONSITE** ESSENTIAL DUTIES AND RESPONSIBLITIES include but are not limited to the following: ï· Run client files in production. ï· Troubleshoot and resolve file exchange issues. ï· Test, troubleshoot and coordinate file imports. ï· Liaison between the client and programmers on new layouts/enhancements. ï· Document and maintain import instructions. ï· Ensure import files are processed in a timely manner so as to meet all SLA requirements. ï· Provide support and be cross trained on departmental staff duties. QUALIFICATIONS AND REQUIREMENTS ï· Excellent telephone etiquette and verbal communication skills. ï· Customer service driven. ï· Strong attention to detail and accuracy. ï· Must possess the ability to coordinate functions with other departments in order to meet objectives in a timely manner. ï· High technical aptitude including Excel, Word and other computer processes/programs preferred. ï· Good mathematical and written communication proficiency preferred. EDUCATION Bachelor's Degree preferred or equivalent work experience PHYSICAL DEMANDS The Import Analyst position requires sitting, standing and occasional light lifting.
$53k-81k yearly est. 23d ago
Investigative Analyst
First Advantage 4.7
First Advantage job in Atlanta, GA
At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage - our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: The Investigative Analyst performs the steps necessary to create a profile of a subject's identity and addresses, as well as professional and educational history. Research is conducted leveraging multiple 3 rd party platforms, proprietary records, and social media to further understand and investigate the findings developed while distinguishing which are likely necessary for the customer deliverable. Findings are reviewed to confirm if tied to a subject, saved and documented in a report template. This role may occasionally conduct interviews with individuals determined to have knowledge of the subjects' business histories for inclusion in the final report, verification calls or clarification calls to a courthouse. As the investigation builds, the Investigative Analyst is relied on to provide insights and expertise about a particular subject. Responsibilities: Build initial identity profiles to support investigative research for client reports. Develop detailed search strings using Boolean logic and run queries across multiple databases, including Nexis, Lexis, TLO, Factiva, TLO, and open-source platforms such as social media and LinkedIn. Conduct research across social media platforms (e.g., LinkedIn) to gather relevant background information. Analyze records and findings-including litigation filings, corporate records, liens and judgments, criminal records, news/media, and other public-source data-through a client-focused, risk-mitigation lens. Accurately enter findings into reporting templates while meeting strict deadlines and following standard phraseology and writing guidelines. Provide internal support as needed throughout the production of client deliverables. Identify and recommend potential interview subjects for inclusion in written reports. Conduct interviews with individuals who may have knowledge of a subject's business activities or history. What You May Need to be Successful: Bachelor's degree or equivalent work experience preferred; degrees in research-related fields are a plus. 1-3 years of experience in investigative research or a related analytical role. Strong proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint). Demonstrated proficiency with Boolean logic and familiarity with research databases (e.g., LexisNexis, TLO); knowledge of additional investigative tools is a plus. Strong online and open-source research skills, including advanced internet research techniques. Proven critical thinking and analytical abilities with a focus on accuracy and risk assessment. Exceptional written and verbal communication skills, with the ability to summarize findings clearly and concisely. Ability to manage multiple deadlines and competing priorities while maintaining a strong sense of urgency. Thrives in a fast-paced, dynamic environment and demonstrates adaptability. Self-starter with high attention to detail, strong organizational skills, and a commitment to delivering accurate, high-quality work. What Are You Waiting For? Apply Today! You have learned a little about us today - we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now! The salary for this position is approximately $55-64K per year. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. #LI-LRI United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.
$55k-64k yearly Auto-Apply 57d ago
Senior Project Engineer, Data Center Design, North America
Iron Mountain 4.3
Atlanta, GA job
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. The Senior Project Engineer - Data Center Design is responsible for the standards, procurement, and design of data center facilities in North America. Responsibilities: + Responsible for managing the design of data center projects within North America with a combined value between $50-70 million a year + Direct third party architectural and engineering teams in the design of data center projects in accordance with Iron Mountain standards + Interface with internal finance, sales, and operations teams to validate data center fit-out and build programs + Work with outside parties such as developers, consultants, equipment manufacturers, construction managers, and third party project management firms in order to deliver projects + Assist in evaluation of potential data center acquisitions. Interface with outside consultants and Iron Mountain departments in evaluating opportunities + Provide design and engineering oversight to include budget, schedule and overall product delivery on assigned critical infrastructure activities and projects + Support sales engineering team in evaluating options necessary to support pursuit of business opportunities + Support procurement of long lead, owner furnished equipment for data center projects + Promote a responsible platform of inclusion and diversity within the Design and Development team + Provide professional assistance as requested in support of global projects Key Skills, Requirements and Competencies: + Applicable Four year college degree required + 7 - 10+ years experience required + Mechanical or Electrical subject matter expertise is preferred + A minimum of five years experience in managing project management teams + A minimum of ten years in design and construction project delivery + In-depth knowledge of complex electrical, mechanical, life safety and control systems associated with critical facilities or data centers + Knowledge of national and local building codes + Professional written, presentation, and customer relationship skills + This position must be able to manage complex design programs and lead cross-organizational teams + Creating, building, and managing relationships with key suppliers, business partners, and internal customers are vital to this position + Total travel 25%; overnight travel 25% + US Citizenship Required + Ability to travel internationally when required + Professional Engineering license is preferred, but not required + Data Center Design and Construction experience desired. \#Li-Remote Reasonably expected salary range: $123,500.00 - $164,700.00 Category: Real Estate & Facilities Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together. If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity. Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE Requisition: J0096753
$123.5k-164.7k yearly 8d ago
Concierge Specialist
First Advantage 4.7
First Advantage job in Atlanta, GA
At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage - our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: As a Health Concierge Specialist, you will become an expert in Drug & Health Services within our Clinical Concierge Team. You'll work directly with clients to manage and support drug and occupational health programs, coordinate and schedule services for candidates, and assist them throughout the process. Responsible for effectively communicating with internal and external teams to ensure smooth, efficient experience. This role requires a proactive, customer focused approach, where you will play a key part in providing exceptional serve and support to clients and candidates alike. This is a fully remote position (Work from Home) based in the United States. Shift: Monday-Friday 11:30am - 8:00pm EST Responsibilities: Be the dedicated point of contact for a client and their candidates needing assistance on Drug and Occupational Health screening requests Understand candidate needs and provide them with tailored solutions by researching and calling collection sites and clinics Facilitate calls, send emails, texts, or use Salesforce to answer all internal/external inquiries Register applicants for appropriate services and ensure successful completion of those services. Data entry of laboratory results, physical examinations and breath alcohol tests Troubleshooting technical issues related to drug order fulfillment and operations What You May Need to be Successful: Customer focused attitude and mentality with attention to details Advanced computer skills (Microsoft Office Suite, Internet Searches, Database Lookups) Excellent time management and organizational skills to handle multiple priorities accuracy The ability to manage multiple priorities using time management and organization skills The skills to work independently to follow directions as established by company or customer Are energetic, self-motivated, and detail-oriented Collaborative team player, comfortable working with diverse individuals both locally and remotely Willingness to work overtime when needed. Additional Skills and Knowledge High School Diploma or GED required. Preferred: Associate degree in a related field or 2 years of relevant work experience Have 1-year Client Service/Support experience Proficient in reading, writing, and speaking English Reliable and punctual, with a strong work ethic Why First Advantage is Your Next Big Career Move: First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: Ability to work remotely with occasional business travel. Medical, Vision, Dental, and supplementary benefit plans 401k with an employer match, and an Employee Stock Purchase Plan (ESPP) Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays Access to tech and growth opportunities, and leaders who want you to succeed! What Are You Waiting For? Apply Today! You have learned a little about us today - we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now! The salary for this position is approximately $15.75 USD per hour. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.
$15.8 hourly Auto-Apply 29d ago
Mgr SBG GOV -Southern States
Canon USA & Affiliates 4.6
Atlanta, GA job
**Mgr SBG GOV -Southern States - req1617** Manage CMSU Business Development in assigned federal accounts. Establish long term relationships with key customers in the form of comprehensive purchase agreements and specialized business/clinical partnerships. **RESPONSIBILITIES** This is a remote, field-based position. The selected candidate will be required to live in the listed State(s). Southern States: Alabama, Arkansas, Florida, Georgia, Kentucky, Louisiana, Kentucky, Mississippi, NC, SC, OK, TN and TX **Pay Information: Base Salary $157,020 plus incentives.** + Analyze and identify CMSUs position within assigned Government accounts, long-term customer targets as well as products and services pertaining to customer requirements. + Manage and implement new business development strategies in conjunction with the market and region teams, including all products, services, financial parameters, strategic business alliances, consultative services and protocols within Government (including VA) accounts. + Manage and coordinate, as appropriate, business development resources from the business units, field sales organization and the HIT BU. + Create and maintain an annual business plan that demonstrates measurable and actionable metrics on a quarterly basis. Advise and recommend a plan to develop, implement, and manage CMSU's annual company plan for the assigned accounts. + Support all assigned geography activities as it relates to the Government. Be recognized as a valued member of the sales teams. + Maintain Veterans Integrated Service Network (VISN) relationships and coordinate the sales and service strategy for the VISN within assigned geography. + Manage to the company plan, quarterly budgets, contracts, forecasting and management business objectives (if applicable), customer relationships, and public and opinion leader perception within assigned geography. + Additional duties as assigned. **QUALIFICATIONS** + Knowledge of Government procurement process for VA + Strong project management skills, with ability to manage multiple projects at different stages, while meeting deadlines and maintaining quality. + Proficient in MS Office Suite products (Excel, Word, PowerPoint). + Proficient virtual presentation experience with Microsoft Teams preferred. + Strong presentation, public speaking, communication, and interpersonal skills. + 4 Year Bachelor's Degree in Degree in Business, Economics, Finance, Marketing, or related field. + 3 years Sales experience with medium to large Integrated Delivery Network (IDN) or direct experience within the VA. + 5 years VA VISN relationship management experience preferred + **Pay Information: Base Salary $157, 020 plus incentive** **\#LI-LP1** **\#LI-Remote** **_About us!_** _Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family._
$157k yearly 9d ago
Accounts Payable Associate
Procare Rx 4.0
Gainesville, GA job
ESSENTIAL DUTIES AND RESPONSIBLITIES include but are not limited to the following: Checks employee expense reports for accuracy and processes checks for direct deposit. Posts transactions to journals, ledgers and other records. May handle incoming calls from vendors regarding payments. Sort and distribute incoming mail. Process check requests. Match invoices to checks, obtain all signatures for checks and distribute checks accordingly. 1099 maintenance. Respond to all vendor inquiries. Reconcile vendor statements, research and correct discrepancies. Assist in month end closing. Maintain files and documentation thoroughly and accurately, in accordance with company policy and accepted accounting practices. Assist with other projects as needed. QUALIFICATIONS AND REQUIREMENTS Associate's degree in Accounting preferred. Previous experience in an accounting department preferred. Understand how to calculate and analyze figures. Average skill level with Microsoft Excel formulas, including formulating data into Excel spreadsheets. Knowledge of other accounting software such as QuickBooks and Great Plains preferred. Knowledge of general bookkeeping procedures. Strong attention to detail. PHYSICAL DEMANDS Requires sitting, standing, and occasional light to medium lifting. Some travel may be required. The Perks of Joining Our Team: We believe in taking care of our team. You'll enjoy a comprehensive benefits package designed to support your well-being and financial future: Comprehensive Health Benefits: Medical, Dental, Vision, Short-Term/Long-Term Disability Insurance, Life insurance, and more. Time to Recharge: Paid Time Off and Holiday Pay. Focus on Your Wellness: We offer a robust Employee Wellness Program. Invest in Your Future: 401(k) with a company match. Support System: Employee Assistance Program provides confidential support and counseling. Get Rewarded for Referring Great People: Employee Referral Program. Please note while this job description is a comprehensive overview, additional responsibilities may be part of the role. ProCare Rx will never ask for a financial commitment from an applicant as part of our recruitment process. All interviews are conducted in-person OR through video conference invitations from official company emails. For inquiries, please contact our recruitment team at ****************. ProCare Rx is an Equal Opportunity Employer.
$32k-41k yearly est. 60d+ ago
Commercial Analyst, Variable Compensation
First Advantage 4.7
First Advantage job in Atlanta, GA
At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage - our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: The Commercial Variable Compensation Analyst is responsible for supporting the design, administration, and ongoing management of variable compensation programs across Go To Market (GTM) teams. This role sits within Revenue Operations and provides analytical, operational, and coordination support to ensure compensation plans are accurate, well-governed, and aligned with business objectives. The ideal candidate brings strong analytical skills, attention to detail, and the ability to collaborate effectively with GTM leadership, Finance, People & Culture, and Legal. Responsibilities: Plan Support & Governance Assist in the annual design and refresh of GTM variable compensation plans (Sales, CS, Leadership). Prepare plan documentation, approval packets, and tracking logs to ensure accuracy and compliance. Conduct financial modeling and scenario analysis to validate plan components and expected outcomes. Maintain audit trails, version control, and recordkeeping for compensation programs. Quota Coordination & Alignment Support the annual and quarterly quota-setting process by gathering inputs, validating data, and preparing quota files. Ensure quotas align to corporate budgets and roll up accurately to regional and global targets. Help coordinate communications of quotas to GTM teams and confirm proper system updates. Performance Reporting & Analytics Track quota attainment, payout projections, and compensation performance metrics. Build and maintain dashboards, reports, and models to provide insights to GTM and Revenue Operations leadership. Identify data variances, investigate root causes, and escalate issues when needed. Support recurring performance reviews and executive reporting cycles. SPIFF & Incentive Support Assist in the creation and administration of short-term SPIFFs and incentive programs. Help estimate financial impact, run models, and track program performance. Partner with Enablement and GTM teams to ensure accurate rollout communications. Communication & Change Support Help prepare communication materials for plan rollouts, updates, and FAQs. Partner with GTM Enablement on documentation, training materials, and meeting prep. Support the collection of feedback and help summarize insights for future plan improvements. Governance Cadence Support Prepare materials and data for quarterly or semi-annual governance reviews. Support meeting logistics, follow-ups, and documentation of decisions. Assist in analyzing plan effectiveness, attainment trends, and budget impact. Process Optimization & Systems Support ongoing improvements to comp workflows, data quality, and documentation. Help maintain SLAs, process maps, and SOPs related to compensation. Aid in aligning Americas and International workflows for consistency and accuracy. Longer term: Support system enhancements and integration work between CRM, compensation platforms (e.g., Xactly), and payroll What You May Need to be Successful: 2-4+ years in Revenue Operations, Sales Operations, Compensation, FP&A, or related analytical roles. Strong analytical and financial modeling skills; advanced Excel or Google Sheets required. Experience working with GTM data (pipeline, bookings, quotas, attainment) strongly preferred. Excellent communication skills with the ability to simplify complex data. Experience collaborating cross-functionally across GTM, Finance, Legal, and People & Culture. Familiarity with CRM or compensation systems (e.g., Salesforce, Xactly, Varicent, CaptivateIQ) is a plus. Detail-oriented, process-driven, and able to manage multiple priorities in a fast-paced environment. Additionally Experience working with compensation plans and quotas are supported with accurate data, timely deliverables, and proper documentation. Ability to ensure attainment and payout reporting is consistent, reliable, and available when needed. Understand Governance and review cycles operate smoothly with prepared, accurate materials. Worked with Stakeholders trust the Analyst's data accuracy, responsiveness, and attention to detail. Experience with SPIFFs and incentive programs are tracked and reported effectively with clear results What Are You Waiting For? Apply Today! You have learned a little about us today - we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now! The salary for this position is approximately $90-100K per year. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. #LI-LRI United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.
$90k-100k yearly Auto-Apply 60d+ ago
Millwright / Maintenance Technician
Iron Mountain 4.3
Duluth, GA job
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. Iron Mountain is seeking a highly motivated Millwright / Maintenance Technician to join our Operations team. In this essential role, you will be responsible for ensuring the maximum operational efficiency of our critical production machinery and facility systems by performing expert diagnostics, repairs, and preventive maintenance. This role is non-negotiable for maintaining a safe and continuous operational environment for our core business activities. What You'll Do (Responsibilities) In this role, you will: + Lead the diagnosis and repair of mechanical, hydraulic, pneumatic, and electrical components of production equipment and facility infrastructure, ensuring rapid return-to-service and minimized downtime. (Main Responsibility - with key outputs/deliverables) + Collaborate with the Operations team, shift supervisors, and external vendors to effectively schedule and execute preventive maintenance programs, maximizing equipment lifespan and reliability. + Ensure compliance with all organizational safety standards, regional electrical codes, and maintenance policies while documenting all repair and maintenance activities accurately. What You'll Bring (Skills & Qualifications) The ideal candidate will have: + 3-5 years as a Millwright or combined experience in industrial electrical plant maintenance, equipment troubleshooting, and general mechanical maintenance (including hydraulics, fabrication, and welding). + Strong knowledge of technical procedures and safety regulations related to complex machinery repair and the ability to read and interpret technical manuals and blueprints. + Proven ability in diagnostic problem-solving, applying basic algebra and geometry concepts to maintenance tasks, and effectively communicating technical information. + High school diploma or G.E.D. is required; a one-year certificate from a college or technical school is desirable. What We Offer (Benefits) + Salary details: $30.00/hr - $34.00/hr + Shifts: Monday - Friday 10:00am - 7:00pm (Needs to be Flexible; possible Overtime; some weekends REQUIRED). + Location: Duluth, GA and Atlanta, GA . + Competitive compensation and benefits aligned with the experience. + Number of days paid time off/ holidays. + Flexible work options/alternative work options to support work-life balance. + Comprehensive health, wellness, and retirement plans. + Opportunities for continuous learning and professional growth Category: Operations Group Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together. If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity. Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE Requisition: J0095661
$30-34 hourly 47d ago
Concierge Team Lead
First Advantage 4.7
First Advantage job in Atlanta, GA
At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage - our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: The Concierge Team Lead oversees a team of healthcare concierge members, guiding them to become experts in drug and healthcare services. This role involves managing daily operations, including coaching, monitoring productivity, and addressing escalated concerns. The team lead ensures exceptional service to clients by coordinating drug and occupational health programs, supporting candidates, and tracking key performance indicators related to productivity, quality, and team morale. Effective communication with internal and external teams is essential to maintaining a smooth client experience This is a fully remote position (Work from Home) based in the United States. Responsibilities: Provide ongoing training and support to the Concierge Team on work processes and SOPs. Continuously monitor team productivity and quality to ensure client satisfaction. Address team inquiries and offer guidance, coaching, and feedback as needed. Escalate issues or concerns to the Concierge Operations Manager for resolution. Regularly update and refine procedures and protocols to improve efficiency. Onboard and integrate new team members, ensuring they understand team processes and expectations. Deliver exceptional customer service, ensuring a seamless experience for clients. Foster a positive team environment by leading with integrity and setting a strong example. Track and manage team performance, ensuring goals and KPIs are consistently met. What You May Need to be Successful: Associate Degree required; Bachelor's Degree preferred (or equivalent experience). Proven experience in supervising and motivating a team to achieve performance goals. Familiarity with healthcare services and understanding of client needs. Experience in customer service or call-center environments is a plus. Comfortable with technology; proficient in navigating operating systems, internet, Excel, and software applications. Strong customer-focused mentality with excellent attention to detail to ensure accuracy and quality. Proficient in Microsoft Office Suite, internet searches, and database lookups. Ability to manage multiple priorities effectively with strong organizational skills and attention to deadlines. Capable of following company and customer-specific directions while working autonomously. Energetic, self-motivated, and detail-oriented with a strong work ethic. Collaborative team player, comfortable working with diverse teams, both locally and remotely. Willingness to work overtime as needed to meet team and client needs. Experience providing exceptional client support and service. Proficient in reading, writing, and speaking English. Punctual and dependable, with a strong commitment to meeting job expectations. Why First Advantage is Your Next Big Career Move: First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experiences, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: Ability to work remotely with occasional business travel. Medical, Vision, Dental, and supplementary benefit plans 401k with an employer match, and an Employee Stock Purchase Plan (ESPP) Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays Access to tech and growth opportunities, and leaders who want you to succeed! More About Our Values Code Honor Honesty, Consistency, and Responsibility: Do the right thing Cultivate an environment of dignity: Show respect for the individual Take an Outside-In approach: Put the client first Think out-of-the-box: Innovate and create Stay Team-Oriented: Collaborate and appreciate each other What Are You Waiting For? Apply Today! You have learned a little about us today - we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now! The salary range for this position is approximately $40-50K annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.
$40k-50k yearly Auto-Apply 27d ago
Quality Control Technician
Iron Mountain 4.3
Dawsonville, GA job
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. Are you a motivated Quality Control professional with a knack for warehouse environments? We want you to join our team as a Quality Control Technician at our Dawsonville facility! As a Quality Control Tech, you'll dive into the exciting world of electronics, ensuring top-notch materials are being processed and removing anything that doesn't belong. What we offer: A set schedule Monday - Friday Full benefits on the 1st Day of Employment Annual Merit Increases, 2 Weeks Paid Vacation, 7 Paid Holidays + Sick Pay 401(k) with company match & Employee Stock Purchase Program Tuition Reimbursement Responsibilities: Verifying correct materials are moving down conveyer belt. Remove any materials that should not be processed. Maintain a clean work environment. Requirements: Ability to work in a fast past environment. Ability to work in a team environment to meet requirements for production and quality. Must be able to follow written and verbal instructions. Ability to stay organized and desire to solve problems efficiently. Must have strict attention to details. Ability to maintain inventory accurately in assigned area. Ability to lift 30-50 Ibs Education: HS Diploma or GED required Experience: Experience in a warehouse, manufacturing or similar roles. #ops Category: Operations Group
$29k-38k yearly est. Auto-Apply 60d+ ago
Talent Acquisition Leader Sr - Medical Device
Canon USA & Affiliates 4.6
Atlanta, GA job
**Talent Acquisition Leader Sr - Medical Device - req1616** Manage requisition workload and meet specific recruiting performance goals. **RESPONSIBILITIES** This is a remote home office role, located in the USA. + Manage requisition workload, meeting specific recruiting performance goals, as assigned by Director, Talent Acquisition. + Build and maintain candidate pipelines and networks as needed to ensure a constant flow of qualified candidates are available to meet CMSU manpower needs. + Create candidate skill set pipeline folders in recruiting application allowing easy retrieval and review for Hiring Managers. Develop local notification process alerting Hiring Managers of new prospective candidates for their organizations. + In partnership with business unit leaders; Director, Talent Acquisition; and local Hiring Managers, identify, develop and maintain College Recruiting/Cadet/Intern Programs as needed to support assigned business unit(s). + Coordinate 3rd party search firm and Talent Acquisition agency recruiting utilization + Conduct telephone screening and/or in-person interviews ensuring only qualified candidates are submitted to Hiring Managers for consideration. + Ensure all candidate contacts (in-person, telephone and email), activities and tasks are thoroughly and correctly documented in CMSU recruiting application (ATS). + Ensure follow-up and detailed feedback are received and thoroughly documented in recruiting application (ATS) within 48-hours of candidate submittal and 24-hours of interview completion. + Manage applicant workflow, requisition and offer letter approval processes per CMSU recruiting service delivery process models and recruiting application. + Maintain contact with all Hiring Managers to ensure complete understanding of their present and future manpower needs, keeping them informed on the current status of their requirements and prospective candidates. + In coordination with business unit leaders and Hiring Managers, establish and maintain prioritization system for requisitions, putting forth maximum focus on filling high priority requirements timely. + Coordinate relocation, sign-on bonuses, compensation, and incentive plans between prospective new hires and CMSU management as required. + Review information on all assigned requisitions and associated candidate status by close of business Friday, or your last working day, of each week, ensuring correctness of all information, prior to creation and transmission of weekly requisition status and recruiting activity reports. + Participate in job fairs, trade shows and career fairs + Coach, guide, mentor and develop Sourcers and Recruiters as necessary + Prepare reports and compile information as necessary **QUALIFICATIONS** + Possess ability to train, coach, mentor and develop mentor Sourcers and Recruiters + Computer literate with strong Internet, Microsoft Word, Excel and PowerPoint abilities. + Possess ability to work extended hours and weekends as necessary to accomplish recruiting missions. + Available for frequent, often âlast minuteâ domestic travel, as necessary. + Possess and aggressively demonstrate a strong sense of urgency in completing missions timely. + Able to adapt and adjust to rapidly changing priorities. + Possess superior written and oral communications and presentation skills. + Possess superior multi-tasking abilities. + Possess strong customer service skills. + 4 Year Bachelor's Degree + 10 years Recruiting experience in a corporate recruiting capacity + Pay Information: Min $97,900 to Max $157,500 (DOE) **_About us!_** _Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family._
$97.9k-157.5k yearly 12d ago
Software Architect
Procare Rx 4.0
Gainesville, GA job
PRINCIPLE RESPONSIBILITIES: Define the system, technical, and application architectures for major areas of development and recommend course of action to maintain cost effectiveness and competitiveness. Stay up-to-date on business initiatives and objectives, particularly as these relate to infrastructure and development architecture issues. Research and implement best practices frameworks/capability models that will control costs, provide higher quality, and/or increase predictability of service delivery. Research new technology and development tools to remain abreast of current and emerging technology. Drive software design for agile software teams, including providing patterns, design diagrams and team direction and mentorship. Develop Proof of Concept prototypes to demonstrate value or benefits of new technologies and processes REQUIREMENTS 9+ years of progressive experience and proficiency in the following: Web Application Architecture HTML/ AJAX/ CSS/ JSON Web Services (Soap & Rest) C#, .NET Framework, .NET Core Experience with ASP.net and ASP.net Core Database Architecture (SQL Server, NoSQL) Service Oriented, N-Tier, Layered and Micro-Services Architectures Familiarity with Azure DevOps, Git, Jenkins (or other automation tools Motivated self-starter driven to obtain personal, team and corporate success Ability to excel in a dynamic and demanding environment Strong interpersonal skills, ability to maintain and grow relationships and foster team chemistry Outstanding ability to communicate complex information to various audiences and all levels of the company NICE TO HAVE: Experience in a PBM or Healthcare background highly desired Experience with Cloud Architecture as well as implementing cloud native solutions in a large public cloud (Azure, AWS, GCP). AngularJS / Angular Experience with Node.js More than 5 years of work experience in software engineering Programming in Delphi and/or C Low level network socket application programming experience Consulting or related experience demonstrating ability to interact professionally with a diverse group of customers/clients ADS Database Server Experience
$79k-111k yearly est. 5d ago
General Ledger Accountant
Procare Rx 4.0
Gainesville, GA job
This role will assist with the accounting requirements of several different corporate entities in the general ledger accounting system. This position reports to the Director of Accounting and works closely with team members in other functional areas of Accounting. This role is Full-Time, On-Site. ESSENTIAL DUTIES AND RESPONSIBLITIES (include but are not limited to the following): Identify daily activity in bank accounts. Reconcile the bank accounts for several different corporate entities. Prepare and maintain general ledger account reconciliations. Post journal entries into the general ledger accounting software package. Track and maintain the fixed asset ledger. Prepare schedules for reporting of fixed assets. Assist with the preparation of other reports provided to management. Assist with year-end audits. Assist with preparation of month-end financial statements, cash flow statements, budgets. Assist with quarterly and annual tax filings. QUALIFICATIONS AND REQUIREMENTS Bachelor's Degree required, with prior general ledger accounting experience. Familiarity with standard accounting systems with preference given to candidates with proficiency using Great Plains/Microsoft Dynamics. Intermediate Microsoft Excel skills including pivot tables and v-lookups. Excellent written/verbal communication skills. Ability to multi-task, prioritize and work efficiently in a fast-paced environment. Ability to demonstrate good common sense and sound judgment. Ability to anticipate work needs and follow through with minimum direction. PHYSICAL DEMANDS Requires sitting, standing, and occasional light lifting. The Perks of Joining Our Team: We believe in taking care of our team. You'll enjoy a comprehensive benefits package designed to support your well-being and financial future: Comprehensive Health Benefits: Medical, Dental, Vision, Short-Term/Long-Term Disability Insurance, Life insurance. Time to Recharge: Paid vacation and holiday pay. Focus on Your Wellness: We offer a robust Employee Wellness Program. Invest in Your Future: 401(k) with a company match. Support System: Employee Assistance Program provides confidential support and counseling. Get Rewarded for Referring Great People: Employee referral program. Please note while this job description is a comprehensive overview, additional responsibilities may be part of the role. ProCare Rx will never ask for a financial commitment from an applicant as part of our recruitment process. All interviews are conducted in-person OR through video conference invitations from official company emails. For inquiries, please contact our recruitment team at ****************. ProCare Rx is an Equal Opportunity Employer.
$57k-76k yearly est. 60d+ ago
Prior Authorization Coordinator
Procare Rx 4.0
Gainesville, GA job
JOB RESPONSIBILITIES Process authorizations electronically, utilizing PA and payer portals, fax or telephone working with payers to secure authorizations. Process fax queues, emails, answer incoming calls and adhere to all thresholds for authorization management. Contact patient's insurance company to verify coverage, initiate authorizations, provide clinical documentation and follow up on previously submitted authorizations. Maintain clear communication and documentation with provider offices, patients and pharmacy account managers. Work closely with provider office point of contact(s) to obtain updated information in order to create appeals, draft letters, as well as follow pharmacy workflow steps to provide a streamlined appeal process for offices and payers. Input accurate and clear data entry of call logs, important case notes and authorization details into CRM system. Verify the accuracy and quality of data entry within authorizations prior to submission. Ability to confirm whether a therapy is complete and if an authorization renewal is needed. Initiate and follow-up on authorization renewal requests as assigned. To safeguard, protect, and always demonstrate proper handling of protected health information in accordance with all HIPAA laws and company policies/procedures. Assess, prioritize and resolve client issues using good listening and comprehension skills. Works cooperatively and provides coverage for responsibilities of co-workers when assigned or as the need arises. Assist Reimbursement Director in supervising, guiding, and continual training of PA Coordinators. Demonstrate working knowledge of all facets of the role, relevant regulations & organizational and departmental policies & procedures. Escalate issues to management as appropriate. Perform other duties as assigned to support the business. QUALIFICATIONS AND REQUIREMENTS Previous Experience: Strong understanding of medical terminology, insurance plans and authorization processes. Bilingual English/Spanish is a plus. Minimum 3 years of pharmacy or healthcare experience required. Minimum 1 year management experience of a team of 5 or more employees. Working in a fast-paced environment for 3+ years is required. Ability to manage cases from multiple clientele programs and follow program business rules. Proficiency with data entry functions and Microsoft applications required. Ability to work independently and on a team. Excellent communication, problem solving and customer service skills. Strong organizational /interpersonal skills; attention to detail and the ability to multitask proficiently. Ability to use multiple PC monitors and navigate through several software systems effectively. Education: High School Graduate required, College degree preferred. State Pharmacy Technician registration or PTCB National Certification preferred. Physical Demands: Requires sitting, standing, and occasional light lifting. ProCare Rx will never ask for a financial commitment from an applicant as part of our recruitment process. All interviews are conducted in-person OR through video conference invitations from official company emails. For inquiries, please contact our recruitment team at ****************. ProCare Rx is an Equal Opportunity Employer.
$22k-29k yearly est. 1d ago

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