Client Relations Manager (Remote)
First American job in Dallas, OR or remote
Who We AreJoin a team that puts its People First! As a member of First American's family of companies, Data & Analytics is a national provider of property-centric information, analytics, risk management and valuation solutions. First American maintains and curates the industry's largest property and ownership dataset with over 7 billion document images. Our major platforms and products include: DataTree , FraudGuard , RegsData™, TaxSource™ and ACI . The First American Data & Analytics division boasts more than 20 patents and remains at the forefront of innovation - leveraging technology and data to deliver best-in-class decisioning solutions. Fueled by our industry-leading data and using our technology and proprietary process, our solutions provide lenders, real estate and title companies with actionable insights - enabling them to make better, increasingly automated, decisions. With offices in all major metropolitan areas, including California and New York, DNA teams work collaboratively from across the country. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit **************************** We DoActs as the primary interface between the company and Client, post Sales. Force interaction monitoring client transactions from order placement through recording, policy and billing to ensure a positive experience. Focused on building and maintaining strong relationships with the client, operations and sales. Identifies potential business opportunities. Works with client management, sales and operations to prioritize and integrate those opportunities into the account plan.
What You'll Do
Establish and facilitate weekly/monthly/quarterly calls to review current volume, anticipated volume increases, service levels, process changes, new or on-going service issues and service successes.
Request items for discussion and deliver documented agenda a day prior to scheduled call
Maintain documentation that outlines the client's organization, interaction history and customized process changes; modifications, enhancements and/or deletions.
Travel to client locations for onsite client visits monthly. Accompany sales and operations as needed.
Meet with client associates for a firsthand look at their daily operation and document any variances in process. Review those differences with Operations and Sales; updating the written Workflow accordingly.
Identify potential needs or process improvements that might enhance the client experience and improve overall performance.
Identifies and schedules reports that track all aspects of client business
Create an Action Plan and document recurring or unresolved service issues as reported by clients. Review internally with operations, update plan and customers accordingly. Responsible to follow up on late and/or incomplete items
Document any written or verbal concerns shared by a client in Salesforce and notify appropriate teams. Provide updates as requested by the client. (frequency may vary)
Meet with the Client, Sales and Operations as a catalyst to understand the needs and expectations for any new business.
Partner with Operations to conduct system and workflow testing and provide sign off of the Set Up along with the Sr. Operations Manager
Monitor reports to ensure all processes and workflows are accurate.
Partner with Marketing/Training team to create or update training material for new client or new system, product or process and coordinate, schedule and facilitate training as needed for client and/or Operations team.
Schedule client specific reports and system notifications as needed. Review with the client to ensure they understand the information being provided. Modifications and frequency of data will be made as deemed necessary by the client.
Prepare a weekly summary of prominent issues, including root cause and resolution. The summary will also include items that are still pending resolution with an ETA for completion.
Work with IT and Operations to identify potential technology improvements. Assist with the review and testing of system enhancements to determine if the desired functionality is present
Special projects
Estimated travel requirement of 30%
Knowledge and Skills/Technology Used
Must possess thorough knowledge of company's business unit being represented.
Excellent written and verbal communication skills required.
Demonstrated ability to effectively manage priorities as well as effective time management.
Strong knowledge of MS Office applications and title/escrow related software to create/update documents and spreadsheets containing formulas and formatting.
Knowledge of required tools to query and manipulate data in varying file formats.
Ability to speak effectively before groups of Clients or employees of organization
Strong attention to detail
Strong Client service skills
Tenacity for solving detailed issues
Self-disciplined
Good judgment
In-depth understanding of company requirements
Typical Education
High School Diploma required
Bachelor's Degree preferred
Typical Range of Experience
Typically requires 5+ years of related industry experience with a minimum of 1 year in a Client Relations Manager role.
Pay Range: $57,000-$75,975
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
What We OfferBy choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it's the right thing to do, but also because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
Auto-Apply(Remote) IT Service Desk Technician
First American job in Santa Ana, CA or remote
Who We AreJoin a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit **************************** We Do
**Remote Work Welcome**
We're a transformative team that is shaping the way First American builds and delivers world-class technology products that fuel the real estate industry. As an IT Service Desk Technician, you will be the critical first line of support for our internal customers, providing timely assistance for laptops (MS Windows and MacOS), hardware, peripherals, mobile devices, Multi-Factor Authentication, and software applications (including proprietary solutions hosted on-prem and in the cloud). You'll diagnose and resolve issues through phone, chat, and self-service channels, escalating to specialized teams when necessary. The ideal candidate thrives in a fast-paced environment, applies Knowledge-Centered Service (KCS) principles, and is passionate about delivering exceptional customer experiences.
What You'll Do:
Respond to customer requests via phone, chat, and self-service portals.
Deliver accurate, creative solutions to restore productivity quickly.
Escalate issues promptly when resolution exceeds defined timeframes.
Maintain up-to-date knowledge of supported environments, tools, and policies.
Contribute to and maintain a robust knowledge base for problem resolution.
Provide after-hours support on a rotating basis (weeknights and weekends).
Manage Service Desk email by documenting and routing tickets appropriately.
Provide user administration and application support for supported systems.
Escalate user rights and employee setup issues to application administrators.
Document all interactions in the ticketing system.
What You'll Bring:
Flexibility to work different shifts as needed to support a 24/7 Service Desk operation.
Availability for occasional after-hours support, including weeknights and weekends as needed.
Two-year technical degree or equivalent work experience required; four-year degree preferred.
3-4 years of experience in a service desk or technical support role.
Excellent customer service and communication skills.
Strong problem-solving abilities and professional phone etiquette.
Ability to follow Service Desk standards and interpret policy.
A+, Microsoft, HDI, KCS, or ITIL certifications preferred.
Proficiency with MS Office 365, Windows 11, MacOS, and Adobe products.
Experience with Cisco VPN, GlobalProtect, ServiceNow, and Cisco VoIP/Soft Phone.
Knowledge of hardware support for printers, scanners, and RightFax.
Mobile device support for iOS and Android.
Pay Range: $22.81 - $30.39 Hourly
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
#ST2
What We OfferBy choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it's the right thing to do, but also because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.
** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. **
First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).
First American intends to conduct a review of an applicant's criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
Auto-ApplySale Executive - San Antonio, TX
Remote job
Fidelity National Home Warranty (FNHW) is seeking a full-time Sales Executive in San Antonio,TX. Sales Executives (SEs) are expected to support all sales campaigns and leverage the Company's value propositions to drive more sales of all products and services offered by the Company. Specifically, SEs are expected to maintain a thorough understanding of available services and be able to articulate the variances with the services provided by our competitors. Successful SEs form relationships with real estate agents and brokers to drive volume, as well as form relationships with ancillary services such as title, mortgage, etc. in order to successfully cross-market FNHW products and services.
About Us
- Fidelity National Home Warranty (FNHW)
Fidelity National Home Warranty (FNHW) is a trusted leader in home warranty services, providing homeowners and real estate professionals, and service providers with comprehensive coverage and exceptional service. As part of Fidelity National Financial (NYSE: FNF), a Fortune 500 company, we offer the strength and stability of a nationally recognized brand while maintaining a commitment to personalized customer care. Our mission is to help homeowners protect their investments with reliable, cost-effective home warranty solutions.
Why Join Us?
Industry Leader - Be part of a well-established home warranty provider and part of a Fortune 500 company.
Career Growth - We invest in our employees with ongoing training, leadership development, and advancement opportunities.
Competitive Compensation - Bonus potential and comprehensive benefits.
Strong Company Culture - Join a team that values collaboration, innovation, and exceptional customer service.
Work From Home & Travel - Enjoy flexibility while working from home, in the field, engaging with clients, and attending industry events.
Duties
Organize and maintain a territory route to ensure distribution of warranty collateral and special marketing campaign materials.
Sell Home Warranties primarily through the Realtor and Title channels.
Maintain all appointments and schedules.
Establish quarterly goals and target lists with your manager including target lists of high-producing real estate agents and sales call commitments.
Schedule one-on-one appointments with identified “producers" and report status monthly or as requested by your manager.
Coordinate office meetings/presentations every month to help meet sales goals.
Return all email and phone calls promptly and escalate issues to the proper channels as necessary.
Manage expenses and comply with all reporting requirements.
Other duties as assigned.
Requirements
High school diploma or equivalent.
Experience
1+ years field sales experience including cold calling and strategic selling.
Previous sales experience in title, mortgage, insurance, or other real estate related industries desirable.
Home Warranty sales experience highly desirable.
Excellent communication, negotiation, and time management.
Self-motivated with ability to work effectively with minimal supervision.
Proficient with MS Office (i.e. Word, Excel, Outlook).
Valid driver license and reliable transportation.
Additional Information
Hybrid role with frequent travel to client meetings, events, and sales activities.
Ability to stand, walk, and travel for extended periods.
Proficiency with smartphones, tablets, and laptops for sales operations.
Valid driver's license and ability to travel as needed.
FNHW offers a competitive compensation and benefits package, which include:
Group Medical/Dental/Vision
401k with company match
Stock Purchase Plan with company match
Paid vacation, sick leave, and holiday pay
Service recognition program
Commission pay
Auto-ApplyAlabama Title Searcher - Lee County (Remote)
First American Financial job in Mobile, AL or remote
Who We AreJoin a team that puts its People First! First American's National Production Services division provides global title and escrow production support across all channels within First American Title including the Mortgage Services, Commercial, Direct, and Agency divisions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit **************************** We Do***We are seeking an experienced Searcher with Alabama-specific experience***
Assembles title packages, searches for tax documentation or performs other research related to escrow and title closings. Work is done in an office, title plant or remotely traveling to court houses, municipalities and other government entities to perform the searches. Works independently and uses experience to compile search packages ranging in complexity that require research and investigation. Builds knowledge base of state practices and requirements.
Essential Functions
Conducts title research to compile search packages ranging in complexity; documents all research
Processes departmental documents requiring specific knowledge of functional operations, type correspondence and reports from rough drafts.
Compiles, investigates and interprets tax records in order to determine tax liability.
Job Complexities
Assignments vary in complexity
Using established procedures performs assignments.
Supervision Received or Extended
No supervisory responsibilities
Impact
Work under general supervision applying well established techniques, procedures or specific standards.
Exercises judgment within defined policies and procedures
Escalates issues to more experienced team members
Knowledge and Skills/Technology Used
Internet savvy
Data entry/typing skills
Standard MS skill set
Investigative / research skills
Verbal and written communication skills
Knowledge of company terminology, search department procedures and tools.
Proficient with company operating systems
Typical Education
High School diploma or equivalent
Typical Range of Experience
1+ years related experience
Salary Range: $19.82 - 26.43 Hourly
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
What We OfferBy choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it's the right thing to do, but also because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
Auto-ApplyLicensed Customer Service Professional
Remote or Oakmont, PA job
The Ryan Deasy Allstate Agency is seeking a licensed Customer Service Specialist to join our growing team on a part-time basis. This role is essential in ensuring a high level of service for our clients by handling inbound calls, assisting with policy changes, and providing billing support.
Key Responsibilities
Answer and manage incoming client phone calls in a professional and friendly manner
Assist clients with endorsements and policy changes on auto, home, and other lines of insurance
Provide clear explanations of billing statements, payments, and account balances
Process customer requests accurately and in a timely fashion
Ensure compliance with state and Allstate guidelines in all client interactions
Support the agency team with administrative and service-related tasks as needed
Qualifications
Active Pennsylvania Personal Lines License (required)
Prior experience in insurance customer service or related field preferred
Strong communication and problem-solving skills
Ability to work independently and manage multiple tasks
Proficient with basic computer systems and agency management software (training provided)
Schedule & Compensation
Part-Time Position (hours flexible, to be discussed during interview)
Competitive hourly pay, with opportunity for growth within the agency
Why Join Us?
At the Ryan Deasy Allstate Agency, we are committed to providing exceptional service to our clients and a supportive environment for our team members. This role is perfect for someone who is licensed, detail-oriented, and enjoys helping people while maintaining a flexible part-time schedule.
This is a remote position.
Product Designer II (UI/UX)- Remote
First American Financial job in Santa Rosa, CA or remote
Who We AreJoin a team that puts its People First! As a member of First American's family of companies, First American Home Warranty offers a wide range of home warranty products and services to home sellers, buyers and agents. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit **************************** We DoThis position blends creativity and strategy, requiring a designer who can think holistically about the user journey while executing visually engaging, intuitive interfaces. The ideal candidate is passionate about user experience design, understands the importance of data-informed decisions, and can help shape the evolution of our digital products through strong UI/UX craftsmanship and collaboration.How You'll Contribute
Deliver everything from simple to highly complex features across web, mobile, and emerging platforms - from concept to launch and beyond.
Leverage insights from user research, usability testing, customer feedback, and analytics to continuously iterate and improve the product experience.
Clearly articulate design decisions and trade-offs, both verbally and visually, across cross-functional teams.
Partner with engineering and business leaders to ensure that design concepts are feasible at the start and effectively implemented through delivery.
Champion cohesive UI/UX design standards and best practices that drive consistency, usability, and conversion optimization across all products.
Other duties as assigned.
What You'll Bring
Bachelor's degree or equivalent combination of education and experience.
4-7 years of directly related professional experience in UI/UX design or product design.
Strong understanding of UI/UX principles with an emphasis on user experience research, usability testing, and iterative design.
Demonstrated experience designing and developing enterprise applications with a focus on user-centered outcomes and conversion optimization.
Proficient with modern design tools such as Figma, Sketch, Adobe Creative Suite, InVision, or other prototyping platforms.
Ability to establish and maintain design systems and guidelines that ensure brand and product consistency across digital platforms.
Excellent communication and presentation skills with the ability to clearly articulate design rationale and strategy to diverse audiences.
Strong interpersonal and collaboration skills; able to partner effectively with cross-functional teams including product, engineering, and business stakeholders.
A self-starter who thrives in a dynamic, evolving environment and can balance multiple projects simultaneously.
Proficient in Microsoft Word, Excel, and PowerPoint.
Salary Range
$86,700 - $123,200
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements, and geographic location
What We OfferBy choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it's the right thing to do, but also because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.
** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. **
First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).
First American intends to conduct a review of an applicant's criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
Auto-ApplyJr. Exchange Officer
First American job in Minneapolis, MN or remote
Who We AreJoin a team that puts its People First! As a member of First American's family of companies, National Commercial Services provides single-point service for simple to multi-property/multi-state national commercial real estate transactions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit **************************** We DoIn this role you will facilitate 1031 exchanges for First American Exchange's local and national clients. You will work directly with clients, their advisors and the escrow officers and closers who handle their transactions. This role also may include supervising, training and developing Exchange Assistants.
Position includes discussing transactions with clients and their advisors, preparing exchange documentation and facilitating the exchange aspect of the closing. Candidate must have or develop proficiency in 1031 exchange rules and work efficiently in a fast-paced environment.
**This is a fully remote position that will be working the Central Standard Time Zone**
PRIMARY DUTIES AND RESPONSIBILITIES:
Open Exchanges
Develop proficiency in 1031 rules and ability to answer customer questions
Handle inquiry calls
Review purchase agreements and title reports
Prepare exchange documentation for relinquished and replacement property closings
Follow company's procedures and comply with Accounting Policy
Process
Monitor time deadlines and closing dates
Handle all accounting for the exchange files
Manage exchange process in a timely manner
Closing
Review estimated closing statements for approval
Handle acceptance and disbursement of funds in accordance with 1031 rules
Collect fee income and final signed documentation
Customer Service/Business Development
Trouble shooting and customer management
Follow up with existing and potential clients for increased business
Cooperate with manager and sales reps to develop business
REQUIRED SKILLS AND EXPERIENCE
Experience: A minimum of three years in real estate, escrow, or 1031 exchanges is preferred but not required. A background in accounting, bookkeeping, customer service, or sales is highly desirable.
Technical Proficiency: Strong computer skills, accurate typing, and a solid understanding of basic math.
Organizational Strength: Demonstrated ability to plan, prioritize, and manage multiple tasks with attention to detail in a fast-paced environment.
Communication: Excellent verbal and written communication skills with a collaborative, team-oriented mindset.
Problem-solving skills: Creative and resourceful decision-making with a strong focus on customer satisfaction.
Adaptability: Flexible and versatile, able to adjust to shifting priorities while maintaining professionalism.
Leadership and Personal Attributes: Strong leadership capabilities, dependable, detail-oriented, and capable of managing stress effectively.
Pay Range: $30.14--$40.18
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
#LI-SD1
What We OfferBy choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it's the right thing to do, but also because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
Auto-ApplyOhio Underwriting Counsel (Remote)
First American Financial job in Dublin, OH or remote
Who We AreJoin a team that puts its People First! First American's Agency Division is dedicated to providing our policy-issuing agents with resources, services and underwriting guidance needed to achieve new levels of success. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit **************************** We DoProvides underwriting support and expertise to company personnel, agents, and customer(s), related to the issuance of real estate title insurance commitments and policies. Utilizes underwriting standards and guidelines within delegated authority limits, to underwrite the issuance of title insurance and provide guidance in the performance of real estate settlement services.
What You'll Do:
Provides underwriting support, counsel, and authorization to company personnel, agents, and customer(s), related to the issuance of real estate title insurance commitments and policies.
Utilizes underwriting standards and guidelines within delegated authority limits to underwrite the issuance of title insurance.
Provides guidance to company personnel in the performance of real estate settlement services.
Issues underwriting standards and guidelines in accordance with established company processes.
Other duties as assigned
What You'll Bring:
Law Degree required.
Admitted to practice in state of employment.
Licensed to practice law, in good standing.
5-7 years title underwriting experience.
Must be familiar with real estate law.
Strong understanding of fundamental concepts, practices and procedures of real estate title and settlement process.
General knowledge of Federal and State regulations related to real estate title insurance and settlement services.
General understanding of underwriting real estate transactions for the issuance of title insurance policies.
Ability to collaborate and act decisively.
Detail oriented.
Excellent listening, verbal, and written communication skills.
Good organizational skills, able to multi-task, prioritize, and follow up in a timely manner.
Strong negotiation skills.
Requires abstract thinking and creative solutions.
Ohio Title Underwriting experience.
Pay Range: $86,700 - $115,500 Annual
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
What We OfferBy choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it's the right thing to do, but also because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
Auto-ApplyBusiness Systems Analyst
Remote job
Fidelity National Financial (FNF) is seeking a Business Systems Analyst to join our Corporate IT division supporting our Policy Approval System (PAS) solution. The Business Systems Analyst will be responsible gathering, defining, and supporting requirements, and assisting development teams with transforming those requirements into innovative designs.
LOCATION
* This role is 100% remote. Must be able to work east coast hours.
DUTIES & RESPONSIBILITIES
* Gather, analyze, and document business requirements, with a particular focus on API-related projects.
* Translate business requirements into clear, detailed functional specifications and user stories.
* Collaborate with vendors (as applicable), stakeholders, and product owners to define project scope, priorities, and schedules.
* Partner with development teams to ensure business needs are effectively translated into scalable, high-quality software solutions.
* Contribute to overall product direction, roadmap planning, and feature development.
* Create and maintain documentation, including business process flows, use cases, and functional requirements.
* Lead and facilitate presentations or requirement sessions with development teams to ensure shared understanding.
* Support business users with production issues, helpdesk tickets, and training to promote effective system adoption and usage.
* Validate that delivered solutions align with business requirements and meet quality and performance expectations.
* Serve as a subject matter expert for assigned product areas, providing guidance across teams.
* Troubleshoot application issues, identify root causes, and recommend solutions.
* Stay current on emerging technologies and process innovations relevant to the business.
* Identify opportunities for product and process improvement within assigned areas.
* Collaborate effectively with cross-functional teams to achieve project and organizational goals.
MINIMUM REQUIREMENTS
* Bachelor's degree or the equivalent combination of education, training, and work experience.
* Requires a minimum of 7+ years of experience as a Business Systems Analyst, Technical Analyst, or related field.
* Strong technical skills in web services (REST and SOAP) and design for API integrations.
* Expertise in documenting technical and functional user requirements.
* Proficiency in tools such as JIRA, Confluence, Figma, Balsamiq, or similar.
* Excellent verbal and written communication with customers, dev teams, and executive management.
* Ability to multi-task, meet deadlines, and work in a fast-paced environment.
* Exceptionally detail-oriented, highly organized, and consistently driven to achieve results.
PREFERRED EXPERIENCE
* Title or escrow experience within large organizations.
* Strong understanding of user-centered design principles and Agile methodologies.
COMPENSATION & BENEFITS
This position has the potential to earn compensation in the range of $100,000 - $120,000 annually based on location and job-related factors such as skillset and experience. Actual rate may vary within the range provided, depending on a number of factors, including skillset, experience and location. The base compensation is one component of the total rewards package offered to our employees, including optional health and welfare insurance (medical/dental/vision/life/disability); paid holidays, vacation, and sick time off; and matching 401(k) plan and matching employee stock purchase plan.
Auto-ApplyHRIS Manager - Workday (Time & Absence, Payroll & Benefits)
First American Financial job in Santa Ana, CA or remote
Who We Are Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit ************************
What We Do
Position Summary
We are seeking an experienced HRIS Manager with a proven track record of leading high-performing teams and driving innovation within the Workday ecosystem. This role is responsible for overseeing the strategic and operational management of Workday across multiple geographies, ensuring our investment in the platform delivers maximum business impact. The ideal candidate is not only a hands-on Workday expert but also a consultative partner to HR and business leadership-someone who combines technical depth with presence, empathy, and forward-thinking leadership.
Remote Work Welcome
* Must be available to work Pacific and/or Mountain Time*
How You'll Contribute
* Transformational Leadership: Lead, mentor, and inspire a team of functional HRIS professionals; cultivate a culture of innovation, continuous learning, and accountability.
* Hands-On Expertise: Provide direct, advanced configuration and solutioning within Workday HCM and related modules, ensuring systems remain optimized and aligned to business strategy.
* Business Partnership: Act as a consultative partner to HR and business leaders; translate business needs into scalable technology solutions that improve the employee experience.
* Global HR Technology Management: Oversee system operations and enhancements across multiple countries, ensuring compliance with local regulations while maintaining a seamless global experience.
* Innovation & AI Enablement: Champion the adoption of AI, automation, and next-gen Workday features; challenge the status quo to ensure our HR technology stays at the forefront of innovation.
* Governance & Optimization: Maximize ROI from Workday by proactively identifying opportunities for process improvement, system optimization, and user experience enhancements.
* Change & Transformation: Drive initiatives that simplify, modernize, and elevate the HR technology landscape, aligning with broader organizational transformation goals.
What You'll Bring
Remote Work Welcome
* Must be available to work Pacific and/or Mountain Time*
* Experience & Expertise
* Minimum 5+ years hands-on experience with Workday modules Time & Absence, Payroll and Benefits.
* Minimum 3+ years leading HRIS teams or equivalent management/leadership role.
* Proven experience supporting global organizations with complex Workday environments.
* Leadership & Influence
* Leadership presence and strong consultative skills; able to influence and partner effectively with senior leadership.
* Empathetic, people-first leadership style that balances strategic direction with team development.
* Track record of fostering innovation and challenging traditional approaches.
* Will be leading a team of 3+ Sr. HRIS Analysts focused on delivering solutions for Time & Absence, Benefits, Payroll and Recruiting across the globe.
* Technical Skills
* Deep hands-on experience with Workday configuration and administration (Time & Absence, Payroll and Benefits).
* Strong understanding of Workday reporting, security frameworks, and release management processes.
* Ability to evaluate, test, and implement emerging technologies-particularly AI and automation-into HR processes.
* Attributes
* Strategic thinker with a passion for optimizing HR technology.
* Resilient, adaptable, and comfortable working in a fast-paced, evolving environment.
* Strong analytical, problem-solving, and communication skills.
* Dedication to keeping the employee experience front and center in all solutions delivered.
Pay Range: $126,100.00 - $168,125.00 Annually
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
Why Join Us?
This is an opportunity to shape the future of HR technology in a global organization that values innovation, empathy, and impact. You'll lead a team that is not just maintaining systems, but actively reimagining how Workday can transform the employee experience and enable our business to thrive.
What We Offer
By choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it's the right thing to do, but also because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.
Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County.
First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).
First American intends to conduct a review of an applicant's criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
Auto-ApplyAccount Management Expert
Remote job
At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
The Account Manager is a combination of direct sales and channel development by key partner accounts. The individual will work with sales leadership, account managers and client services to bring the best of Allstate roadside assistance products to the client. By developing and maintaining favorable and trusted relationships with new and existing clients and partners, the account manager is responsible for revenue attainment and ensures that Allstate roadside assistance solutions consistently meet or exceed client expectations.Key Responsibilities
• Build and maintain strong relationships with internal support functions that may assist in partner health, growth and planning
• Represent the company at trade association and other industry and/or client meetings in order to promote product and network with key personnel
• Manage all quarterly business reviews and preparations
• Provide account expansion through organic growth and new opportunities
• Lead account management business strategy and generates new sales opportunities with existing partners
• Foster collaboration with product, marketing, and data analytics to develop customized marketing programs and based on partners' goals and needs
• Display broad understanding of partner goals and objectives and translate them into actionable solutions to drive profitability and customer satisfaction
• Manage contract compliance and all negotiations including change control and KPI attainment
• Contribute in developing financial forecasts and modeling, ensure that plans are developed on time and within company guidelines
Education
• 4 year Bachelors Degree (Preferred)
Experience
• 7 or more years of experience (Preferred)
Supervisory Responsibilities
• This job does not have supervisory duties.
Education & Experience (in lieu)
• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.
Skills
Data-Driven Decision Making, Goal Setting, Identifying Sales Opportunities, New Sales
Compensation
Compensation offered for this role is 92,560.00 - 166,465.00 annually and is based on experience and qualifications.
The candidate(s) offered this position will be required to submit to a background investigation.
Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact.
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.
For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.
To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
Auto-ApplyAgency Auditor (Staff)
Virginia Beach, VA job
Fidelity National Financial (FNF) is looking for a Title Insurance Agency Auditor to join our Corporate Audit division. This role will be responsible for auditing independent agents by analyzing controls and accuracies of three-way escrow account reconciliations, reviewing and testing escrow accounts to ensure numerical accuracy, understanding all components of a three-way reconciliation, and investigating shortages and adjustments. This position will encompass both onsite and remote audits in Virginia and Maryland and requires the ability to travel.
LOCATION
This role covers the Virginia and Maryland territories, and candidates must reside in one of these two states (or live close in proximity to VA and MD).
Proximity to a major airport is preferred to accommodate occasional travel outside the designated region. On average, local onsite audits will be required one week per month.
Additional travel may be necessary for initial training purposes.
DUTIES & RESPONSIBILITIES
Conduct thorough analysis of three-way escrow account reconciliations to ensure numerical accuracy, including identifying and investigating shortages, adjustments, and understanding all components of the reconciliation process.
Review and document closed real estate files, performing detailed disbursement and rate testing, as well as verifying the timely recording of documents.
Develop and maintain a structured monthly audit schedule, coordinating both onsite and remote audit engagements.
Utilize cloud-based audit tools in a paperless environment, including electronic document review, tick-marking, and secure document upload.
Identify and clearly articulate audit concerns or discrepancies, supporting findings with appropriate documentation and analysis.
Communicate audit results with professionalism, collaborating with agents to answer questions, address findings, and recommend practical solutions.
MINIMUM REQURIEMENTS
An associate or bachelor's degree in accounting or the equivalent combination of education, training, and work experience.
Requires 3+ years of applicable work experience in real estate closings and/or accounting.
Understanding statutory audit requirements, a plus for Virginia RESAs and Maryland yearly audits.
Experience in Title Insurance Rate testing.
General knowledge of accounting procedures, including bookkeeping, account reconciliations, and the ability to support financial reporting and transaction validations tasks.
Knowledge of the real estate closing process, including familiarity with title insurance (a plus).
Strong oral and written communication skills, with proven analytical and organizational abilities.
Demonstrated ability to prioritize and manage multiple tasks effectively while maintaining a high level of self-motivation and initiative.
Knowledge of M365, PDF Xchange Editor (a plus) and the capacity to learn a cloud-based audit program
PREFERRED EXPERIENCE
Knowledge of the three-way escrow account reconciliation process including understanding all supporting reports (bank balance, book balance and trial balance).
Real estate escrow closing experience.
Desire to achieve professional certifications (CFE, CIA, etc.).
Study materials and fees reimbursed by FNF upon completion.
Experience with reconciliation software solutions (Rynoh, SoftPro, Qualia, etc.).
This position has the potential to earn compensation in the range of $70,000 - $80,000 annually based on location and job-related factors such as skillset and experience. Actual rate may vary within the range provided, depending on a number of factors, including skillset, experience and location. The base compensation is one component of the total rewards package offered to our employees, including optional health and welfare insurance (medical/dental/vision/life/disability); paid holidays, vacation, and sick time off; and matching 401(k) plan and matching employee stock purchase plan.
Auto-ApplyEscrow Assistant (Remote Opportunity)
First American Financial job in Irving, TX or remote
Who We AreJoin a team that puts its People First! As member of First American's family of companies, Mortgage Solutions provides lenders with solutions to originate, close and service quality loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit **************************** We DoMid-level escrow disbursement and prefunding support position in a fast-paced environment providing remediation of residential loan package execution.
What You'll Do
Reviewing signed lender packages consisting of standard lender refinance packages, i.e. notes/security instruments, affidavits to give funding approval.
Communicating internally and externally to customers to resolve/correct documents from refinance and purchase transactions.
Responsible for the reconciliation of outstanding deposits and disbursements by handling checks, wires, balancing files to lender instructions and lender wires. Support internal and external customers on issue resolution via integrated, email and phone communications.
Responsible for ancillary functions such as check reissue, trial balance reconciliation, and refund processes.
What You'll Bring
High School diploma or equivalent
2+ years experience in an escrow related field
Texas escrow experience preferred, but not necessary
Customer service skills
Problem solving skills
Strong organizational skills
Knowledge of MS Office suite
Excellent verbal/written communication skills
Able to maintain professionalism and a positive service attitude at all times
Strong detail orientation
Knowledge of company and/or client operating systems
Salary Range: $19.82 - $26.43 Hourly
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
What We OfferBy choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it's the right thing to do, but also because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
Auto-ApplyParalegal (Jacksonville)
Remote or Jacksonville, FL job
OVERIVEW Fidelity National Financial (FNF) is seeking an experienced paralegal to join our Employment Law Group. The ideal candidate will provide comprehensive administrative and litigation support, with a preference for those who have experience supporting employment litigation and immigration attorneys or legal professionals. This role requires a strong background in employment litigation, some experience with immigration law and the ability to handle complex legal tasks efficiently.
LOCATION
This is an onsite position at our HQ in Jacksonville, FL.
Work from home on Fridays.
DUTIES & RESPONSIBILITIES
Assist attorneys in preparing for trials, hearings, and depositions.
Efficiently plans, produces, edits, and formats legal documents, including correspondence, contracts, memoranda, and reports in a timely manner
Manage case files and maintain organized records of all documents and correspondence.
Coordinate with clients, witnesses, and experts to gather necessary information and evidence.
Support attorneys in all aspects of litigation, including discovery, document review, and case management.
Provide administrative support, including scheduling meetings, managing calendars, and handling correspondence.
Maintain confidentiality of sensitive information while adhering to ethical standards.
Assist with immigration-related matters as needed.
MINIMUM REQUIREMENTS
Associate or bachelor's degree in paralegal studies, Legal Studies, or a related field.
Minimum of 7 years of experience as a paralegal, with a focus on employment law.
Strong understanding of litigation processes and procedures.
Strong written communication skills.
Strong organizational, communication, and research skills. Attention to detail and ability to manage multiple tasks simultaneously.
Ability to work primarily in an in-person, indoor office environment, with or without reasonable accommodation.
PREFERRED EXPERIENCE
Paralegal certification from an accredited institution.
Experience with immigration law.
Auto-Apply
Fidelity National Financial (FNF) is seeking a Product Owner in our Corporate IT division to support the Policy Approval System (PAS). The primary responsibility of the Product Owner (PO) is to develop requirements into stories and prioritize the team backlog to streamline the execution of product/project priorities. The PO has a significant role in quality and is the only team member empowered to accept stories as done. The role has significant relationships and responsibilities outside the scrum team, including working with product management teams on product roadmaps and coordinating with development to maintain the technical integrity of the team's areas of ownership.
LOCATION
This role is 100% remote. Must be able to work east coast hours.
DUTIES & RESPONSIBILITIES
Maintain vision and clarity for your product area(s) as it relates to the overall product vision and mission.
Ensure the right feature for the product and/or integration is developed based on your understanding of the customer's needs/wants.
Build a deep understanding of all your products and/or integrations and how they interact with the overall solution.
Be able to demo any feature of any product and/or integrations to key stakeholders and or customers if needed.
Research and understand the needs of your target customer base.
Organize calls and other interactions with your customers to identify needs and problems as well as to validate feature requirements and initial designs.
Identify, maintain, improve, and prioritize product backlog items for each product integration.
Recommend when a feature or set of features is ready to ship, with a bias toward frequent delivery.
Understand and use core Agile concepts for authoring good stories and for splitting large stories.
Facilitate user story mapping exercises with your team when starting new features or quarterly planning.
Collaborate with customer-facing teams to understand the impact of defects and prioritize to ensure product quality and customer satisfaction.
Consistently reinforce product vision, customer goals, and the “why” to your team.
Embody and reinforce an Agile mindset on your team by holding yourself and others accountable to maintaining Agile methodologies. Call out inefficiencies, provide constructive feedback, and actively collaborate with all team members.
Work with the product manager to ensure clear visibility in the work of the team.
Attend all team-related events and ceremonies including but not limited to stand-up, backlog refinements, mid-sprint reviews, planning, sprint reviews, roadmap forecast and health check meetings.
MINIMUM REQUIREMENTS
Bachelor's degree or the equivalent combination of education, training, and work experience.
Requires 3+ years' experience as a Business Analyst or a Product Owner OR 3+ years' experience in the title and escrow industry.
Experience with writing acceptance criteria (both high-level description and BDD behavior).
Proficiency with Agile methodologies and participation in daily scrum and sprint planning meetings.
Proficient with sprint management tools such as DevOps or Jira.
Excellent project management skills to balance the demands and needs of several different product integrations.
Ability to multi-task, meet deadlines, and work in a demanding environment.
Must be able to quickly learn, gather, and demonstrate a thorough understanding of customer requirements for new product integrations.
Must be an analytical person, meticulous, highly organized, and results driven.
Excellent communication (verbal and written).
PREFERRED EXPERIENCE
Title and/or escrow industry experience.
Trust accounting and/or accounting experience.
COMPENSATION AND BENEFITS
This position has the potential to earn compensation in the range of $100,000 - $120,000 annually based on location and job-related factors such as skillset and experience. Actual rate may vary within the range provided, depending on a number of factors, including skillset, experience and location. The base compensation is one component of the total rewards package offered to our employees, including optional health and welfare insurance (medical/dental/vision/life/disability); paid holidays, vacation, and sick time off; and matching 401(k) plan and matching employee stock purchase plan.
Auto-ApplySales Support Coordinator (East Coast Remote)
First American Financial job in Largo, FL or remote
Who We AreJoin a team that puts its People First! First American's Agency Division is dedicated to providing our policy-issuing agents with resources, services and underwriting guidance needed to achieve new levels of success. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit **************************** We DoThe Sales Support Coordinator manages customers' (title agents') information and accounts in the Company's agency database through a series of standardized corporate processes. These processes include, but are not limited to Agency Application and Approval, Agent On Boarding, Agency Maintenance and Monitoring, and Agency Cancellation. Reviews all submitted documentation to ensure Customers (title agents) are compliant with all corporate and statutory requirements. Supports field sales personnel in efforts to obtain and maintain accurate information on all their Customers (title agents). Frequently communicates with Senior, State and/or Sales Management personnel to resolve Customer (title agent) approvals and information issues. Major focus is the support of First American's Agency Business Operations to ensure that Standard Operating Procedures are followed and maintained.
We welcome candidates from all U.S. time zones; however, because this role collaborates closely with East Coast-based teams, preference will be given to applicants who are located in or able to work Eastern Time hours.
What You'll Do:
Manage customer information through standardized corporate processes
Review documentation submitted by customer/ agent to ensure compliance with corporate and statutory requirements
Support field sales personnel to obtain and maintain accurate information on customers
Communicate and coordinate with supporting departments (i.e. sales, treasury team)
Update and maintain account data in agency software systems
Follow and ensure compliance with Company Standard Operating Procedures
Respond and resolve customer requests
Report on case load, status, issues as requested by management
May participate as team member on medium to large scale projects
Support departmental document storage and retrieval systems
Follow functional area's processes and procedures in daily activities, troubleshoot as needed and recommend suggestions for continuous improvements to overall operations
What You'll Bring:
1-3 years of Title experience
Proficiency in MS Office: Teams, Word, Outlook and Excel
Experience working with a Customer Relationship Management (CRM) platform such as Salesforce
Experience working on a remote team
High School diploma or equivalent
Organization skills
Attention to detail
Ability to multi-task
Problem resolution skills
Proficient verbal and written communication skills
Can collaborate with the team on projects
Customer Service passion
Pay Range: $19.82 - $26.43 Hourly
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
What We OfferBy choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it's the right thing to do, but also because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
Auto-ApplyLiability Determination Adjuster - Remote
Remote job
At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
As a Liability Claims Adjuster, you'll help customers through some of their most stressful moments by guiding them after a single- or multi-vehicle accident. You'll communicate with policyholders, claimants, agents, witnesses, repair shops, and other partners using phone, email, and text.
After completing hands-on training, you'll follow established processes to investigate what happened, evaluate claims, negotiate fair outcomes, and help customers move forward with confidence.Key Responsibilities:
The Customer Service Expert - Show empathy and support in every interaction. You'll live our Claims Culture-caring, empowering, and restoring-by being clear, compassionate, and committed throughout each claim.
The Investigator - Lead liability investigations by reviewing damage details, gathering information, and interpreting policy coverage to understand what's owed.
The Effective Communicator - Connect with customers through phone, email, text, and sometimes video. Use their preferred communication method to explain the process, answer questions, and keep them updated on their claim from start to finish.
The Negotiator - Work directly with customers, claimants, vendors, and other carriers to evaluate and negotiate fair settlements. You'll use sound judgment and negotiation strategies to navigate challenging situations.
The Problem Solver - Use the tools and resources provided to make informed decisions in a fast-paced environment, applying strong critical thinking to resolve issues and keep claims moving forward.
The Recorder - Protect the company and our customers by documenting your work clearly and accurately. You'll follow policy guidelines and maintain up-to-date claim records in our claims system.
Notice of Licensing Requirement:
As a condition of employment, you may be expected to obtain an adjuster's license in multiple markets.
All required licenses must be obtained within 60 days of hire.
You must maintain all licensing required for your role. This includes any continuing education and/or other state-affiliated requirements for licensing renewal.
This role offers a $1,000 sign on bonus if you have an active adjuster license in TX, FL, or your resident state.
Current employees and former employees seeking rehire at Allstate or its affiliated companies are not eligible for this sign-on bonus.
Work Location:
This position is a remote home-based role. Your home office does not need to be near an Allstate office, but it does need to be in the United States.
This position is not available for California, Alaska, Washington, and Hawaii residents.
You will be assigned a schedule between the hours of 8:00 AM and 5:30 PM CST Monday through Friday, with the potential for a Saturday rotation.
What You Need:
A dedicated workspace in your residence that is private and free from distractions.
A minimum internet bandwidth of 50 MB down/5 MB up.
Appropriate work surface and seating.
What Allstate Provides:
A technology bundle that includes all equipment needed to perform your work from home (laptop, monitor, headset, keyboard, mouse).
Connectivity reimbursement of $80 per month to offset a portion of your internet costs.
Preferred Qualifications:
Strong communication and interpersonal skills, with a focus on delivering excellent customer service.
Ability to manage multiple tasks, stay organized, and adjust priorities in a fast-paced environment.
Attention to detail and solid critical-thinking skills to evaluate information and make sound decisions.
Comfortable learning and using technology, including software and tools used in the claims process.
Familiarity with insurance policies, claims handling, or related regulations is helpful but not required.
Allstate Benefits: Allstate cares about you and your wellbeing. We offer a comprehensive total rewards package that includes pay, benefits, and programs to help you balance work with the rest of your life. You can choose whatever benefits are most important you. Here are some of our benefits:
Medical, dental, and vision coverage
Allstate pension plan and 401(k) savings plan
Ayco financial coaching
Spring Health mental and emotional wellbeing resources
Paid parental leave
Adoption reimbursement
Paid time off
Tuition reimbursement
Wellness incentives
Allstate Foundation donation match and grant opportunities
#LI-AP2
Skills
Compliance, Customer Service, Problem Solving, Results-Oriented, Time Management
Compensation
Compensation offered for this role is $22.84 - $26.45 hourly and is based on experience and qualifications.
The candidate(s) offered this position will be required to submit to a background investigation.
Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact.
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.
For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.
To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
Auto-ApplySr. Collections Specialist (remote)
First American Financial job in Fort Mill, SC or remote
Who We AreServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support. Through continuous innovation and acquisition, our offerings comprise of personalized solutions that span the mortgage continuum and enhance security, compliance, customer satisfaction, and profitability. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all.What We DoPerforms a variety of collection activities including collection calls, correspondence, negotiating payment plans, and maintaining records of all communication. Provides customer service regarding collections issues, processes customer refunds, processes and reviews account adjustments, and resolves client discrepancies.
Has substantial understanding of the job / function / products and applies knowledge and skills to complete a wide range of tasks. Demonstrates excellent judgement and resolves difficult calls and situations. May be viewed as a subject matter expert on a variety of tasks and/or act as a SPOC specialist.
How You'll Contribute
Responsible for collection of highly complex/difficult accounts and situations.
Provide specialized collection work, gathering detailed financial information and negotiating resolutions.
Assist team members with difficult or complex accounts and situations, utilizing technical knowledge of collections, procedural guidelines, and industry knowledge.
Prepare weekly and monthly updates and status reports of outstanding delinquencies.
Provides financial counseling to discuss and resolve debt situation within established limits.
What You'll Bring
Required Education, Experience, Certification/Licensure
High School diploma or equivalent
Some college preferred
Typically requires 4 -7 years of high-volume commercial collections experience.
Knowledge, Skills, and Abilities (KSAs)
Excellent verbal and written skills with strong negotiation and active listening skills.
Problem solving, time management, and organizational skills.
Excellent customer service skills with the ability to manage conflict and negotiate successful outcomes.
Strong attention to detail
Strong knowledge of billing procedures, collections techniques, and accounts receivable.
Able to thrive working in a fast-paced collaborative environment and manage multiple priorities.
Strong computer skills including Microsoft Office applications.
Strong knowledge of state and federal Fair Debt Collections Laws, US Bankruptcy Code, and bankruptcy procedures and regulations.
Able to analyze and interpret complex documents to make sound decisions and recommendations.
Experience with mainframe system Oracle or related operating systems.
Able to interact and communicate with individuals at all levels of the organization.
Job Complexities and Impact
Accounts assigned at this level are typically complex with multiple invoices and clients, customers that are difficult to manage; customers that require special handling or need a higher level of tact and sensitivity or that have a high value of delinquency.
Supervision Received or Extended
Works under general supervision applying well established techniques, procedures or specific standards.
Relies on experience and judgment to plan and accomplish goals.
Some degree of creativity and latitude is expected.
No responsibility for the supervision of others.
Working hours will be 11am-8pm EST.
The pay range for this role is $20.72 - $27.62 p/hr.
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal work hours and/or responsibilities from time to time, as needed.
What We OfferBy choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it's the right thing to do, but also because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
Auto-ApplySoftware Engineer (Remote in CA)
First American job in Santa Ana, CA or remote
Who We AreJoin a team that puts its People First! As a member of the First American family of companies, First American Trust is a federal savings bank that has provided banking, wealth management, and trust solutions on a national, full-service basis for more than five decades. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit **************************** We DoWe are seeking a highly skilled full stack Software Engineer to design and implement functional software solutions. As a full stack Software Engineer, you will be responsible for hands-on coding as well as supporting and contributing to the architecture and design of cloud-native applications.
If you're passionate about new opportunities and you have a demonstrated track record of success in delivering new features and products, we're interested in talking to you. In this position, you will have the opportunity to work with a great team and be able to work autonomously with minimal supervision, leveraging your exceptional organizational and problem-solving abilities. A strong background in software development and familiarity with agile methodologies are essential.
What You'll Do:
Contribute to design, development, coding, testing, debugging, and deploying of software in an Azure cloud environment.
Modify and enhance existing applications as well as assist the team on product delivery by writing code and reviewing pull requests.
Independently define, prioritize goals and tasks in a fast-paced agile product environment with small, focused teams.
Communicate effectively with a variety of stakeholders to ensure project success.
Derive optimal solutions and implement best coding practices.
Work with Solution Architect and strategize design plans.
What You'll Bring:
4 + years of experience in cloud-native applications (Azure strongly preferred, AWS is also ok) using Python.
Thorough understanding of Object-Oriented Programming (OOP) design and practices.
Strong RDBMS experience (PostgreSQL, MS SQL etc.) designing tables & writing queries. NoSQL experience is a strong plus.
Familiarity with design patterns.
Conduct code reviews to ensure best coding practices are utilized.
Bachelor's degree in computer science or equivalent combination of education and experience.
Strong knowledge of professional software engineering best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, CI/CD, and DevOps.
Fluency with multi-platform software utilizing various programming environments and tools.
Excellent communication and written skills.
Eager to learn new languages and technologies.
Familiar with Python, Azure, React, JavaScript/TypeScript, REST API, Relational Databases (PostgreSQL, MySQL etc.),NoSQL Databases (MongoDB etc.).
Experience with Docker, Linux , Windows, Azure, GIT, NPM Package Management.
Pay Range: $34.68 - $46.21 hourly
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
What We OfferBy choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it's the right thing to do, but also because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.
** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. **
First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).
First American intends to conduct a review of an applicant's criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
Auto-ApplySr. Commercial Title Examiner - Energy Division (Remote)
First American job in Santa Ana, CA or remote
Who We AreJoin a team that puts its People First! As a member of First American's family of companies, National Commercial Services provides single-point service for simple to multi-property/multi-state national commercial real estate transactions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit **************************** We DoLeverage your love of history and research to help provide solid information to our teams and customers in the commercial real estate space.
First American is looking to add a Sr. Commercial Title Examiner to our growing Extensive Energy team. In this role you will work in a dynamic, fast-paced setting supporting the team in a variety of ways including performing title searches for commercial transactions ranging from single site to high-liability multi-site, analyzing records and data, contributing key information that is critical to the transaction process. You will play a pivotal role in coordinating the resolution and completion of the commercial title process.
Come be part of the most successful company in the industry, leveraging the best technology and strongest escrow and underwriting partners, where we are transforming the commercial real estate experience one deed at a time.
***This is a remote role***
What You'll Do:
Searches & examines chains of title primarily for commercial land
Performs title examination of complex title orders requiring a high level of title expertise
Abstracts and analyzes records, such as leases, subleases, acreage, liens, judgments, easements, vital statistics, and plot and map books. Determines ownership and legal restrictions and to verify legal description of property and completeness of records for examinations, including multi-site properties.
Writes title products based on the interpretation and application of procedural guidelines
Provides underwriting interpretation within established guidelines
May have customer contact
What You'll Bring:
Problem solver who has strong organizational skills, is detail oriented, with an eagerness to learn
Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies
Knowledge of legal terms used in title documents
Able to read and decipher legal descriptions relating to title orders
Wind and Solar experience a plus
High School Diploma or equivalent
5+ years directly related Commercial Title experience
Multiple state licenses (as required by state) to do business in a broad geographic area
***Must have experience in Iowa, Illinois, or Indiana***
Pay Range: $30.14 - $40.18 hourly
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
#LI-DS1
#LI-REMOTE
What We OfferBy choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it's the right thing to do, but also because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.
** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. **
First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).
First American intends to conduct a review of an applicant's criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
Auto-Apply