Implementation Specialist II - Deposit
First American Payments Systems job in Atlanta, GA
Why join us:
There is a reason we boast numerous awards like “Great Place to Work Certified” and “Best Place to Work” For Moms, Dads, LGBTQ, and VETS (just to name a few). At Deluxe, we know that great people make a great organization.
We value our people so offer the typical benefits (401K, PTO, Medical, Dental) PLUS: Flexible time off, volunteer time off, paid maternity/paternity leave, tuition reimbursement, pet bereavement and more!
A culture that keeps people. 42% of our team has been here over 10 years. When we asked our team why, we heard the people, benefits, family/home time, diversity, and team culture.
Hybrid schedule, allowing you flexibility to work from home/remote several days per week
Role Summary:
the Implementation Specialist II is responsible for the successful implementation of Deluxe-proposed solutions and configurations on projects as assigned while meeting the client billability levels and billing rates as established for this position. Prepare implementation status reports for project managers, clients, and as required, internal management.
Implement up to five small projects (every 100 hours or less) simultaneously as well as upgrades up to 1000 hours. Assist on larger more complex projects that require more than one resource. Delivery Services in the area of expertise and product knowledge.
Work with the project team to prepare customer or internal system by customizing base software application and entering customer-specific data according to the CRD and other project documentation.
Test systems prior to delivery and during implementation at the client site or internally to ensure a quality product. Document defects and resolution approach. Work collaboratively with other team members to resolve issues.
The document, communicate status and help escalate issues internally
Basic Qualifications:
Education and Experience: Bachelors in Information Technology, Mathematics, Computer Science, Business or Engineering and 2 years experience or Hs/GED and 6 years experience.
Experience with Microsoft Office suite and windows-based operating systems/networks. Experience implementing or support software solutions.
Preferred Qualifications:
Experience: 2 years in banking and/or payment processing is preferred. or Treasury Management
Additional Basic Qualifications:
Must be 18 years of age or older
Compensation
The compensation range for this position is $70,000.00 - $80,000.00 annually. This position will be eligible for commission or an annual performance incentive plan. The base pay actually offered will vary depending on job-related knowledge, skills, location, experience and take into account internal equity.
Benefits
In line with our commitment to employee wellbeing, our total rewards benefits package is designed to support the physical, financial, and emotional health of our employees, tailored to meet their unique and evolving needs. Our approach considers our employees' whole selves, ensuring they can thrive both in and outside of work. Here are some of the benefits we offer, which may vary based on role, location, or hours worked:
Healthcare (Medical, Dental, Vision)
Paid Time Off, Volunteer Time Off, and Holidays
Employer-Matched Retirement Plan
Employee Stock Purchase Plan
Short-Term and Long-Term Disability
Infertility Treatment, Adoption and Surrogacy Assistance
Tuition Reimbursement
These benefits are designed to enhance the health, protect the financial security, and provide peace of mind to our employees and their families.
Deluxe Corporation is an Equal Employment Opportunity employer:
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.
Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.
Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to ************************.
Auto-ApplyChief Architect
First American Payments Systems job in Atlanta, GA
The Chief Architect is a leadership role responsible for laying out the vision for the next-generation architecture and engineering capabilities for Deluxe's products & platforms. The individual will lead Enterprise Architecture practice at Deluxe with a strong focus on establishing Integrated Payments Platforms and help in the technology evolution of Deluxe Payments business. This role will lead a team of architects, mentor technical leads and collaborate with other delivery and engineering leaders to build a vibrant product delivery organization.
Responsible to set the technical architectural direction, technology best practices, long-term technology vision, and guiding principles for product development. Serve as the Architecture leader for the business in partnership with Product, Engineering, and Business leadership. Frame technical or architectural alternatives in business terms, clearly articulating both business and technical implications of various options.
Responsible for defining and establishing Integrated Payment Platform Blueprint, guide in establishing the next-generation technology ecosystem to support Payment Business growth.
Lead and manage a team of architects, who provide architectural stewardship for the software products delivered by the business. Recruit, coach, develop and manage a software architecture team.
Champion sound architectural solutions and effectively advocate for them at Product Delivery & Executive level. Champion technology- and architecture-related investments, advocate for the priority of this work with Product, Business, and Engineering counterparts. Align with the Enterprise architecture teams.
Partner with rest of the Product Delivery organization in delivering scalable, resilient and interopable solutions that can easily integrate with Partners & Customer ecosystem. Support organization on continuous improvement, Agility, efficient & effective product delivery.
Basic Qualifications:
Bachelor's degree in computer science or related field
15 years of experience in Agile Software Development Life Cycle, and significant experience in delivering applications and architecture services in a production environment
10 years of experience in software architecture and multi-tiered enterprise application
5 years of experience in software leadership roles with increasing responsibility
5 years of people leadership experience
Experience in a senior role with an architecture group, demonstrating knowledge in at least three of the following areas: Enterprise Architecture, Solution Architecture, Cloud (preferably AWS) Architecture, Technical/Infrastructure Architecture, Design Patterns, Messaging, Mobile Applications, and Multi-Tenant Architecture
Preferred Qualifications:
Master's degree in computer science, engineering, or related field
10 Years of Payment Industry experience with extensive experience in leading Payment Architecture
Strong Payment Industry knowledge with a good background on Payment Products, Payment Business
Ability to influence management, key decision-makers and highly technical resources
Ability to interface effectively and collaborate with peers and management to develop solutions and ensure stakeholder buy-in
Customer driven to understand and appropriately respond to customers' business needs
Critical thinking skills, ability to accurately analyze information and make sound decisions quickly
Demonstrated ability to take initiative and accountability for achieving results. Self-starter/Self-directed
Strong interpersonal, oral and written communication skills 5 years of experience in software architecture and multi-tiered enterprise application
Compensation
The compensation range for this position is $190,000.00 - $220,000.00 annually. This position will be eligible for commission or an annual performance incentive plan. The base pay actually offered will vary depending on job-related knowledge, skills, location, experience and take into account internal equity.
Benefits
In line with our commitment to employee wellbeing, our total rewards benefits package is designed to support the physical, financial, and emotional health of our employees, tailored to meet their unique and evolving needs. Our approach considers our employees' whole selves, ensuring they can thrive both in and outside of work. Here are some of the benefits we offer, which may vary based on role, location, or hours worked:
Healthcare (Medical, Dental, Vision)
Paid Time Off, Volunteer Time Off, and Holidays
Employer-Matched Retirement Plan
Employee Stock Purchase Plan
Short-Term and Long-Term Disability
Infertility Treatment, Adoption and Surrogacy Assistance
Tuition Reimbursement
These benefits are designed to enhance the health, protect the financial security, and provide peace of mind to our employees and their families.
Deluxe Corporation is an Equal Employment Opportunity employer:
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.
Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.
Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to ************************.
Auto-ApplyVice President, OPS Client Service Manager - Loans Enablement
Houston, TX job
Vice President, OPS Client Service Manager
At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We're seeking a future team member for the role of Vice President, OPS Client Service Manager to join our Loans Enablement Operations team. This role is located in Houston, TX.
In this role, you'll make an impact in the following ways:
The Vice President, OPS Client Service Manager plays a pivotal role in overseeing and enhancing client operations and reporting functions within BNY. This position is critical in ensuring that client service standards are met and exceeded by effectively managing client relationships and operational processes. By aligning with BNY's strategic pillars and principles, the role contributes to fostering a culture of trust, operational excellence, and client-centric service. Emphasizing collaboration and innovation, this position supports the organization's commitment to delivering exceptional client experiences and operational efficiency.
Lead the client operations and reporting team by fostering a culture of continuous improvement and excellence, ensuring alignment with BNY's principles.
Develop and implement strategies to enhance client service delivery, by leveraging industry best practices and innovative solutions.
Collaborate with cross-functional teams to streamline processes and improve operational efficiencies, ensuring timely and accurate client reporting.
Serve as the primary point of contact for key clients, addressing their needs and concerns with professionalism and expertise.
To be successful in this role, we're seeking the following:
Bachelor's degree in Business Administration, Finance, or a related field. Advanced degree or relevant certifications are a plus.
Typically 4-7 years of experience and 0-1 years of management experience. Experience in an operational area and/or client services is preferred.
Prior hands-on syndicated loan experience, familiarity with loans servicing, ClearPar, and LSTA, required
Strong leadership and team management skills.
Excellent analytical and problem-solving abilities.
Effective communication and interpersonal skills for client interaction and collaboration across teams.
Prior loan operations experience in a financial service setting preferred
Detail oriented
Excellent verbal and written communication abilities
Ability to self-manage, prioritize, and execute workload
Familiarity with technical applications to include, but not limited to, Microsoft Office applications
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here's a few of our recent awards:
America's Most Innovative Companies, Fortune, 2025
World's Most Admired Companies, Fortune 2025
“Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
Associate, Client Operations II
Houston, TX job
At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We're seeking a future team member for the role of Associate, Client Operations II to join our Structured Debt Client Platform team. This role is located in Houston, TX.
In this role, you'll make an impact in the following ways:
Work with external clients to resolve moderately complex day-to-day issues and direct them to appropriate resources at BNY Mellon.
Support clients in addressing moderately complex operational and technical issues and ensure requests are executed.
Provide clients information related to BNY Mellon products and services representing multiple lines of business and geographies and direct them to the appropriate resources, as needed.
Monitor client inquiries, resolve non-routine issues, escalate complex issues as needed, and participate in internal activities to improve the client experience.
To be successful in this role, we're seeking the following:
Bachelor's degree or the equivalent combination of education and experience.
3-5 years of total work experience preferred.
Experience in an operational area and/or client services preferred.
Ability to apply intermediate problem solving skills, experience, and judgment to analyze information and deliver high quality service.
May have people management responsibilities in some geographies and provide guidance to less experienced team members.
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here's a few of our recent awards:
America's Most Innovative Companies, Fortune, 2025
World's Most Admired Companies, Fortune 2025
“Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.
Social Worker
Virginia, MN job
Job Description:Provides social work services and discharge planning to patients and families in the healthcare setting to meet individual health and psychosocial needs in the promotion of wellness and cost-effective outcomes. This position also transitions patients to alternate levels of care and provides crisis intervention as needed.Fosston Home Health Hospice Only (3110-3834010 HOSPICE - FS): This position will be responsible for coordination and placement of the volunteers for Essentia Hospice West including oversight to volunteers training and competency. Additionally, this position will be responsible to provide a program of supportive services to help meet patient/family emotional needs regarding issues of loss and grief. The incumbent will work collaboratively with interdisciplinary team members to coordinate an anticipatory grief and bereavement follow-up plan of care. Education Qualifications:
Education Requirements:
A bachelor degree in social work from an accredited social work program
Licensure/Certification Qualifications:
Certification/Licensure Requirements:
Current State Social Work Licensure
Employee Benefits at Essentia Health: At Essentia Health, we're committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at **************. Job Location: Essentia Virginia Care Center Shift Rotation: FTE Flex Days (United States of America) Shift Start/End: FLEX/FLEX Hours Per Pay Period: .6 - .9 Flex Compensation Range: $35056 - $52591 / year Union: FTE: 0.6 Weekends: Call Obligations: Sign On Bonus:
CDL A Driver - $28/hr + Benefits
Lathrop, CA job
Job Info
Route Type: Local
Type of Assignment: Temp to Hire
Hours Per Shift: 10 Hours
Hours Per Week: 50 Hours
Shift Start Time: 05:00 am
Working Days: Mon-Fri
Transmission Type: Automatic
Job Requirements
CDL Class: CDL A
Experience: 2+ years
TWIC Card Required
Additional Information
TransForce is seeking a LOCAL, full-time Class A CDL Truck Driver in Lathrop, CA. (Estimated weekly pay $1,100 - $1,400)
Position Overview: We are seeking skilled Local Class A CDL drivers to join our team. If you're passionate about delivering exceptional service, we want to hear from you! Drivers must have a TWIC card and port experience. A clean MVR and a stable work history are essential for this position.
Truck Driver Details:
Experience Required: Minimum of 3 years of tractor trailer experience within the last 3 years.
Strong backing skills are necessary!
Driver Schedule: Home daily
Hours are 5am - 8am start time. Weekends are available as well
Freight: No-touch freight, primarily hauling general freight.
Driver Benefits
Driver paid weekly!
Direct deposit options available
Medical, dental and vision insurance
Life and disability insurance
Paid time off
401(k) plan with 100% matching contributions up to 3%
TransForce drivers are respected professionals. We prioritize your safety and career goals, fully complying with DOT and FMCSA regulations.
Join the TransForce team today!
TransForce is accepting applications on an ongoing basis.
Join the TransForce team today! Apply now or call your local recruiter at **************.
Facilities Maintenance Lead
Bloomington, IL job
Salary Range:
$70,000 - $80,000
Under the general direction of the Facilities Manager or Director of Facilities, the Facilities Maintenance Lead will lead the local Facilities team with day-to-day tasks/requests and is responsible for the operation and maintenance of facilities, and grounds. Additionally, the Facilities Maintenance Lead is responsible for leading projects or project sections involving the enhancement and design of all interior and exterior occupied space which includes the remodel of existing space and construction of new space.
The incumbent leads or assists in, facility inspections, building operations, maintenance, safety, and security. Also included are duties associated with the supervision of facilities employees which report directly to the incumbent. *Position is on-site in our Bloomington, IL office.*
Essential Functions and Responsibilities:
Perform maintenance (and lead/mentor/supervise team members) to the interior/exterior of facilities including, but not limited to, restrooms, break rooms, sidewalks, and lobby. Perform basic repairs and maintenance of building and equipment such as chairs, tables, doors, light fixtures, floor tiles, walls, pipes/plumbing, vents, ceiling tiles, picnic tables, awnings, and move file cabinets, hang pictures, banners, and decorations. Help keep facilities and grounds free of trash and debris.
Analyze, troubleshoot, and research mechanical issues to repair and/or provide recommendations to solve issues. Meet with vendors who provide maintenance to HVAC systems, fire, backflow, plumbing, electrical, security, and generator systems.
Ensure routine maintenance to the HVAC systems (belt, filter, and thermostat replacements), and assist with specific maintenance to the systems.
Assists in preparing construction specifications and project plans. Directs contracted projects to ensure adherence, follows all specifications. Assists management in solving issues with service providers. Coordinates all facility inspections; report findings and coordinates required repairs and/or replacements. Maintains and controls adequate building temperatures utilizing software systems at sites where applicable.
Work with maintenance vendors for mowing, trees, shrubs, bedding areas, and snow removal. Also works with janitorial vendor to ensure quality services are provided.
Work with vendors and fuel distributors on preventative maintenance plans. Inspect and perform weekly generator maintenance tests.
The above statements are intended to indicate the general nature and level of work being performed by employees within this classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of employees assigned to this job. Employees in this job may perform other duties as assigned.
Minimum Job Requirements (Education, Experience, Skills):
Must be at least 18 years of age and possess a high school diploma or general education Degree (GED) and 5-8 years of relevant experience.
Previous knowledge and abilities in electrical, plumbing, carpentry, drywall, painting, office furniture assembly/repair, and reading blueprints is required.
Proficient understanding and proper use of hand and power tools is required.
Understand, exhibit, identify, and use appropriate safety procedures in all aspects of work. performing proactively and ability to mitigate and control emergency conditions effectively.
Previous experience in managing and collaborating with external contractors and vendors is preferred.
Ability to provide informal and formal feedback and coaching. Assigns responsibilities that challenge and develop employees.
Possess strong customer service skills and seeks collaborative solutions to address customer issues while keeping customers informed of status and progress.
Practices active listening skills seeks and considers others point of view when dealing in unfamiliar situations and possesses the ability to maintain confidentiality.
Proficiency with Microsoft Office and computers/related applications is preferred.
Ability to be on call 24/7 and occasional weekend work will be required.
Must have a reliable insured vehicle with valid driver's license and proof of insurance.
Physical Demands:
Incumbent must be able to push/pull, lift and carry up to 50 pounds. Incumbent must also be able to bend, squat, reach above shoulders, and maneuver body in awkward positions for periods of time. Incumbent must have the ability to stand for extended periods of time. Incumbent must have the ability to climb ladders and be on roof tops.
Working Conditions and Environment:
Incumbent works in a temperature-controlled office environment. Incumbent sits at a desk during regularly scheduled work hours; answers and makes telephone calls using a standard telephone; types on a standard keyboard; reads and comprehends information from a computer terminal and/or written resources. The incumbent may be required to work outside of normal business hours in emergency situations as needed.
Behavior Program Manager - Applied Behavior Analysis (MA Required)
Riverside, CA job
Description & Requirements Description $750 Sign-On Bonus! Compensation: $23 - $30 Per Hour Job Description Intercare Therapy provides evidence-based behavioral therapies that help children overcome challenges related to autism spectrum disorders. Our mission is to optimize the independence and quality of life of our clients and their families. We love what we do, and we are Behavioral Program Managers members who share our passion for improving the lives of children and families affected by autism.
A Behavioral Health or (ABA) Program Manager serves in the field as the onsite case supervisor and leader, mastering daily case management skills, including developing and overseeing clinical programs, supervising BIs and providing education and training for client caregivers. You must be willing to drive 30 to 60 miles a day, and able to supervise client sessions anytime between 8AM and 6PM on weekdays, and occasionally on weekends.
We are proud to be the highest rated established ABA organization on Glassdoor! Check out our rankings and reviews on Glassdoor!
Learn more about us on You Tube!
Benefits of Working at Intercare:
Monthly Bonuses!
Flexible work schedule with a focus on work/life balance; Manage your own schedule
Mileage reimbursement, a company computer and cell phone
Education tuition reimbursement program (Masters & BCBA)!
Leadership training and CEUs - we will teach how to become a better leader!
Medical, Dental, and Vision insurance
Generous time off policy (vacation, sick time, and holidays)
Company 401k Plan
Outstanding mentorship and supportive environment for continual learning
Required Credentials/Experience:
Completed Master's degree in relevant field
In progress with BCBA preferred
Strong ABA, Program Management, and clinical skills
Excellent written and spoken communication, time management skills, and interpersonal skills
Ability to give and receive constructive feedback with a team player attitude
Bilingual skills valued
Closing: If you have experience in any of the following fields, we encourage you to apply: Behavior Analyst, Autism, Social Learning, Social Skills, Developmental Condition, Psychology, Sociology, Social Services, Children, ABA, Applied behavior analysis, BCBA
Intercare Therapy will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance.
Intercare Therapy supports a diverse workforce and is an Equal Opportunity Employer.
Multi-Unit General Manager - Correctional Services
Newark, NJ job
As a General Manager you will plan, manage, and guide multiple contracted services for a client normally generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and customer needs.
Depending on the client, services can include food service, facility support, custodial services, retail, lodging, transportation, and more. Our General Managers are capable operations managers who lead a team to provide excellent service to our clients. With knowledge of the client?s business, positive relationship building skills, financial savvy, and a focus on safety, our team makes a difference every day.
COMPENSATION: The salary range for this position is $90k to $100k. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark?s good faith and reasonable estimate of the compensation for this position as of the time of posting. ?
?
?
BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation. ?
?
?
There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity.
Job Responsibilities
Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations.
Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.
Builds, develops, and leads a management team and staff capable of carrying out organizational objectives.
Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.
In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity.
Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports.
Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times.
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
In order to be prepared for this leadership role, qualified candidates will possess:
Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management.
The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role.
Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff.
Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues.
Meaningful experience in service industry, contract services, or hospitality environment.
Proven ability leading through other managers.
Experience in creating and managing a department budget, financial controls and analysis.
Experience crafting product sales strategies and implementing operational programs and initiatives.
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).
EducationAbout Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.
Associate, Client Processing I
Houston, TX job
At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We're seeking a future team member for the role of Associate, Client Processing I to join our Loans Enablement Operations team. This role is located in Houston, TX.
In this role, you'll make an impact in the following ways:
Perform routine and non-routine client service and transactional support functions
Interact with other organizational units/teams to ensure timely delivery of service or resolution of issues
Process account related transactions per scheduled events/client authenticated direction
Manage situations requiring adaptation of response or extensive research according to client response, escalating more complex situations to senior colleagues
To be successful in this role, we're seeking the following:
Bachelor's degree or the equivalent combination of education and experience is required
0-3 years of total work experience is preferred
Experience in brokerage processing is preferred
Applicable local/regional licenses or certifications as required by the business
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here's a few of our recent awards:
America's Most Innovative Companies, Fortune, 2025
World's Most Admired Companies, Fortune 2025
“Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.
Local CDL A Port Driver - Night Shift - $27-$32/hr DOE
Colton, CA job
Job Info
Route Type: Local
Type of Assignment: Temp to Hire
Hours Per Shift: 9 Hours
Hours Per Week: 45 Hours
Shift Start Time: 04:00 pm
Working Days: Mon-Fri
Transmission Type: Automatic
Job Requirements
CDL Class: CDL A
Experience: 2+ years
Additional Information
Local CDL A & Port Driver | Colton CA
TransForce is hiring full-time CDL A drivers/Port Drivers for Colton, CA . This position offers competitive hourly pay, excellent benefits, and consistent schedules with no-touch freight.
Position Highlights:
Pay: $27-$32 DOE
Vehicle: Volvo Automatic
Schedule: Monday to Friday, 5 AM Start time
Freight: Drop and hook, no-touch freight
Requirements:
Valid California CDL and updated DOT Medical Card
TWIC Card (mandatory)
Minimum of 3 years of verifiable Class A CDL experience
At least 6 months of recent experience in the Ports of Los Angeles and/or Long Beach
Clean Motor Vehicle Record (MVR) and stable work history
Benefits:
Weekly pay with direct deposit options
Medical, dental, and vision insurance
Life and disability insurance
Paid time off
401(k) plan with 100% matching contributions up to 3%
About TransForce:
TransForce drivers are respected professionals, trusted by both our clients and the industry at large. With a strong commitment to safety and compliance with DOT and FMCSA regulations, we prioritize your career development and work-life balance.
TransForce is accepting applications on an ongoing basis.
Join the TransForce team today! Apply NOW or call your local recruiter at ************** x943.
Behavior Program Manager - Applied Behavior Analysis (MA Required)
Santa Clarita, CA job
Description & Requirements Description Sign-On Bonus: $750 Compensation:$26 - $32 Per Hour Job Description Intercare Therapy provides evidence-based behavioral therapies that help children overcome challenges related to autism spectrum disorders. Our mission is to optimize the independence and quality of life of our clients and their families. We love what we do, and we are seeking Behavioral Program Managers who share our passion for improving the lives of children and families affected by autism.
A Behavioral Health or (ABA) Program Manager serves in the field as the onsite case supervisor and leader, mastering daily case management skills, including developing and overseeing clinical programs, supervising BIs and providing education and training for client caregivers. You must be willing to drive 30 to 60 miles a day, and able to supervise client sessions anytime between 8AM and 6PM on weekdays, and occasionally on weekends.
We are proud to be the highest rated established ABA organization on Glassdoor! Check out our rankings and reviews on Glassdoor!
Learn more about us on You Tube!
Benefits of Working at Intercare:
Monthly Bonuses!
Flexible work schedule with a focus on work/life balance; Manage your own schedule
Mileage reimbursement, a company computer and cell phone
Education tuition reimbursement program (Masters & BCBA)!
Leadership training and CEUs - we will teach how to become a better leader!
Medical, Dental, and Vision insurance
Generous time off policy (vacation, sick time, and holidays)
Company 401k Plan
Outstanding mentorship and supportive environment for continual learning
Required Credentials/Experience:
Completed Master's degree in relevant field
In progress with BCBA preferred
Strong ABA, Program Management, and clinical skills
Excellent written and spoken communication, time management skills, and interpersonal skills
Ability to give and receive constructive feedback with a team player attitude
Bilingual skills valued
Closing: If you have experience in any of the following fields, we encourage you to apply: Behavior Analyst, Autism, Social Learning, Social Skills, Developmental Condition, Psychology, Sociology, Social Services, Children, ABA, Applied behavior analysis, BCBA
Intercare Therapy will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance.
Intercare Therapy supports a diverse workforce and is an Equal Opportunity Employer.
Talend Lead
Atlanta, GA job
Talend Enterprise Big Data 5.x/Talend Enterprise Data Integration 5.x
• Experience designing and delivering complex, large-volume data warehouse applications
• Experience in reading and transforming complex XMLs, Flat file formats (For ex: csv, delimited,…) , DB look ups
• Senior Level Talend developer (4+ years of hard-core Talend experience)
• Experience in Data Mapper perspective
• Minimum data modeling experience
• Solid and professional communications skills, both verbal and written
• Unix familiarity and shell scripting experience
• Strong knowledge of Software Development Lifecycle (SDLC).
• Job scheduling experience using Maestro is required
• Strong experience in Data Quality, Source Systems Analysis, Business Rules Validation, Source Target Mapping Design, Performance Tuning and High Volume Data Loads.
• Strong written and oral communication skills are essential. Strong analytical skills and ability to resolve problems are desired.
• Ability to work independently and multi-task to meet critical deadlines in a rapidly changing environment
• Working knowledge of source-code control using any tool available in the market is preferred.
Qualifications
Total IT experience of 6+ years
Additional Information
All your information will be kept confidential according to EEO guidelines.
Licensed Health Insurance Agent
Roswell, GA job
HGS is a leader in optimizing the customer experience and helping our clients to become more competitive. HGS provides a full suite of business process management (BPM) services from traditional voice contact center services and transformational Digi
CX
services that are unifying customer engagement to platform-based, back-office services and digital marketing solutions. By applying analytics, automation, and interaction expertise to deliver innovation and thought leadership, HGS increases revenue, improves operating efficiency, and helps retain valuable customers. HGS expertise spans the telecommunications and media, healthcare, insurance, banking, consumer electronics and technology, retail, and consumer packaged goods industries, as well as the public sector. HGS operates on a global landscape with around 44,200 employees in 68 worldwide locations delivering localized solutions. For the year ended 31st March 2017 HGS had revenues of US$ 555 million. HGS, part of the multi-billion dollar Hinduja Group, has more than four decades of experience working with some of the world's most recognized brands.
Job Description
Responsible for handling inbound and outbound calls with potential customers to identify needs and sell available Client health insurance solutions.
Research, document, and attempt to resolve all inquiries during the call.
Provide quotes, answer questions, cross-sell ancillary products in accordance with established company policy and insurance guidelines.
Responsible for maintaining services that customers are attempting to cancel through product knowledge and negotiation techniques.
Handle customer service related issues to meet the needs of the clients and their customers.
Provide accurate data entry of customer's information for processing of sales orders, follow up and literature requests.
Follow up with potential clients via mail, email or phone as per customer request.
Remain knowledgeable of Health Insurance industry changes with ongoing training in order to provide excellent customer service and improve your sales presentation and close ratio.
Maintain performance in accordance with department guidelines to ensure the highest level of quality to our clients and their customers.
Responsible for meeting individual sales goals.
Qualifications
High School Diploma or GED
Hold an active, current residence health and life insurance license
Previous experience in a commission driven, sales environment
Strong PC and software experience and an ability to navigate through multiple systems and platforms including CRM, state and client insurance portals, word processing and spreadsheets
Demonstrated customer service skills
Must demonstrate assertiveness, positive attitude and energy, goal setting, commitment to task, persuasiveness, decision making & problem solving.
Positive work history
Excellent communication skills and telephone skills
Ability to research documents and find information
Additional Information
All your information will be kept confidential according to EEO guidelines.
Work From Home Product Tester - $25-$45/hr - No Experience Needed
Evans, GA job
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties:
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements:
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary.
Benefits:
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
Associate Administrator Systems Administration
Atlanta, GA job
Your potential has a place here with TTEC's award-winning employment experience. As a Associate Administrator Systems Administration working remotely in the United States, you'll be a part of bringing humanity to business. \#experience TTEC **What You'll Do**
Associate Administrator position provides Tier 1 end-user provisioning and technical support. The position requires strategic thinking and problem-solving skills to apply documented processes to new problems as they are identified. It requires good customer interaction skills both written and verbal, and the ability to work co-operatively to meet deadlines and objectives.
**During a Typical Day, You'll**
+ Provisioning and access management in the following but not limited to: Active Directory, MS Exchange, Office 365, Security Groups, Distribution lists, Kerio Email, Portal DMZ, Zoom, Shared Folders, Skype, VPN Access, SharePoint, OneDrive, FNP service, etc.
+ Conduct industry audits related but not limited to Active Directory, Oracle and other systems supported
+ Provide end user support for but not limited to the following applications: Oracle HRMS, Taleo, Qualtrics, CareerPoint - Cornerstone, Empower, TTEC University, ImageNow, Mosaic, TTECJobs.com, Centerpoint, etc
+ Conduct regression testing and UATs
+ Conduct project and initiatives assigned to ISU Provisioning
+ Conduct internal trainings
**What You Bring to the Role**
+ Bachelor's/College Degree, Computer Science/Information Technology or equivalent.
+ Experience in Active Directory, PowerShell Scripting, Microsoft Exchange, Office 365, Windows 10, SharePoint, OneDrive. Experience in SQL and in ITIL is an advantage.
+ Experience in supporting PC software including configuration, troubleshooting, and maintenance, or relevant technical training/degree from an accredited college, university or technical certification.
+ Experience on a BPO company
+ Work as part of a regional team across multiple countries, cultures and time-zones
+ Applicants must be willing to work on shifting schedules including weekends and holidays
**What You Can Expect**
+ Supportive of your career and professional development
+ An inclusive culture and community minded organization where giving back is encouraged
+ A global team of curious lifelong learners guided by our company values
+ Ask us about our paid time off (PTO) and wellness and healthcare benefits
+ And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
Visit *********************** for more information.
**Compensation**
The anticipated range is $23.17/hr. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
**About TTEC**
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
\#LI-Remote
**Title:** _Associate Administrator Systems Administration_
**Location:** _TX-Austin_
**Requisition ID:** _048L0_
Local CDL A Truck Driver - $27/hr + Benefits - Manual & TWIC Required
Port Wentworth, GA job
Job Info
Route Type: Local
Type of Assignment: Dedicated
Hours Per Shift: 10 Hours
Hours Per Week: 60 Hours
Shift Start Time: 05:00 am
Working Days: Mon-Sat
Job Requirements
CDL Class: CDL A
Experience: 2+ years
Manual Transmission Required
Additional Information
Local CDL A Truck Driver | Port Wentworth, GA | $27/Hour + Benefits | TWIC & Manual Required
TransForce is hiring full-time local CDL A drivers in Port Wentworth, GA. This position offers $27 per hour, steady home time, and excellent benefits.
Job Details:
Schedule: Monday-Friday, 5 AM - 7 AM start time (Saturday work required as needed)
Freight: No-touch freight
Equipment: Manual transmission required
Route: Local home daily, but drivers must be willing to run OTR routes to areas like Florida, Georgia, Kentucky, North Carolina, and South Carolina/ Possible overnight stays.
8 to 10 hours a day and rotating Saturdays.
Loads: 2-3 per day
Requirements:
CDL A license with 2 years of container experience
Manual transmission experience required
Valid TWIC Card required
Clean MVR and stable work history
Must pass PSP background check
2+ year of container experience
Must have steel toe Boots
Benefits:
Competitive weekly pay
Medical, dental, and vision insurance
Life and disability insurance
Paid time off
401(k) retirement plan
Why Drive with TransForce?
TransForce is a trusted leader in the trucking industry, offering consistent routes, competitive pay, and top-tier benefits. We prioritize driver safety, career development, and work-life balance while ensuring full compliance with DOT and FMCSA regulations.
Join the TransForce team today! Apply NOW or call your local recruiter at ************.
Customer Service Representative
Duluth, GA job
Customer Service RepresentativeYour potential has a place here with TTEC's award-winning employment experience. As a Customer Service Representative working onsite in Duluth, GA, you'll be a part of bringing humanity to business. #experience TTEC Our employees have spoken.
Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all!What You'll be Doing Do you have a passion for helping others? Whether it's getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You'll Answer incoming communications from customers Conduct research to provide answers for customers to resolve their issues What You Bring to the Role 6 months or more of customer services experience High school diploma or equivalent Recognize, apply and explain your product or service knowledge Computer experience High speed internet (> 25mbps) may be required for some programs What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Base wage starting at $19 per hour plus performance bonus opportunities And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit ************
ttecjobs.
com/en/us-employee-benefits for more information.
A Bit More About Your Role We're committed to ensuring you have the skills and support to be successful in your role throughout your career.
From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you.
And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers.
Our TTEC community is here for you as one dynamic, global family.
You'll report to a Team Lead.
You'll contribute to the success of the customer experience and the overall success of the team.
About TTEC Our business is about making customers happy.
That's all we do.
Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.
On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day.
These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
Primary Location: US-GA-DuluthJob: _Customer Care Representative
Auto-ApplyTalend Lead Developer
Atlanta, GA job
• Certified in Talend Enterprise Big Data 5.x/Talend Enterprise Data Integration 5.x
• Experience designing and delivering complex, large-volume data warehouse applications
• Experience in reading and transforming complex XMLs, Flat file formats (For ex: csv, delimited,…) , DB look ups
• Senior Level Talend developer (4+ years of hard-core Talend experience)
• Experience in Data Mapper perspective
• Minimum data modeling experience
• Solid and professional communications skills, both verbal and written
• Unix familiarity and shell scripting experience
• Strong knowledge of Software Development Lifecycle (SDLC).
• Job scheduling experience using Maestro is required
• Strong experience in Data Quality, Source Systems Analysis, Business Rules Validation, Source Target Mapping Design, Performance Tuning and High Volume Data Loads.
• Strong written and oral communication skills are essential. Strong analytical skills and ability to resolve problems are desired.
• Ability to work independently and multi-task to meet critical deadlines in a rapidly changing environment
• Working knowledge of source-code control using any tool available in the market is preferred.
• High energy, self-motivation, attention to detail, creativity, flexibility, and ability to work under pressure.
• Flexibility to work additional hours on an as needed basis to meet deadlines and with offshore team.
Roles & Responsibilities
• Analyze, design, implement and maintain Talend applications
• Advanced ETL and EAI development using Talend Big data platform
• Be a senior technical player on complex ETL and EAI development projects with multiple team members
• Develop relevant functional and technical documentation.
• Lead, design and develop Talend solutions using different architecture, design and modeling techniques
• Work with business users to translate requirements into system flows, data flows, data mappings etc., and develop solutions to complex business problems.
• Lead the creation of all design review artifacts during project design phase, facilitate design reviews, capture review feedback and schedule additional detailed design sessions as necessary.
• Interact with Release Management, Configuration Management, Quality Assurance, Architecture Support Database Support, other Development teams and Operations as required
• Lead and contribute to all phases of the software development life cycle for Enterprise Data applications including current production and any future applications
• Create and enhance administrative, operational and technical policies and procedures, adopting best practice guidelines, standards and procedures
Additional Information
All your information will be kept confidential according to EEO guidelines.
Manager, Service Delivery
Duluth, GA job
Your potential has a place here with TTEC's award-winning employment experience. As a Manager, Service Delivery working in Duluth GA, you'll be a part of bringing humanity to business. #experience TTE Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all!
What You'll be Doing
Do you have a passion for leading, mentoring and coaching? Looking for an opportunity to learn more about the industry, gain direct management experience, and work closely with an iconic brand? In this role, you'll support and motivate your team to make sure they're on track to meet client goals. You'll work to answer associate questions, issues, and customer escalation while ensuring quality customer experience on every call. You're an instrumental part in creating and maintaining a positive work environment for your team, ensuring we meet client requests and needs and acknowledge a job well done.
You'll report to the Director Service Delivery. We're looking for a leader to Act as one, as you will encourage and motivate you team to resolve issues, accomplish goals and influence their career mobility.
During a Typical Day, You'll
* Improve the key success metrics associated with goals. These include:
* Customer Satisfaction Score
* Service Level Goals
* Quality Goals
* Coach associates to ensure achievement of company and client goals while addressing employee related issues and coordinating training on new or revised information relating to services, products or processes of projects
* Bring your time management and organizational skills to manage multiple, complex, on‐going tasks and projects while monitoring absence and attendance of your team
What You Bring to the Role
* Minimum 1 year call center or equivalent work experience
* Continuously promote a performance-driven culture and always work towards reaching for amazing
* Engage and support your team in making sure they have the proper tools and systems to accomplish day-to-day tasks
* Consistently mentor and inspire others
* Customer focused mindset
* Understanding, interpreting, and manipulating data for reporting
What You Can Expect
* Knowledgeable, encouraging, supporting and present leadership
* Diverse and community minded organization
* Career-growth and lots of learning opportunities for aspiring minds
* And yes... all the competitive compensation, performance bonus opportunities, and benefits you'd expect and maybe a few that would pleasantly surprise you
Compensation The Anticipated salary range for this position is $79,000-$80,000/annual. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.