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First Bank Richmond jobs

- 20 jobs
  • Market Manager

    First Bank Richmond 3.6company rating

    First Bank Richmond job in Sidney, OH

    The Market Manager is a dynamic leader responsible for driving growth and profitability across a designated market area. This role oversees branch operations, leads and coaches a high-performing team, and builds strong relationships with local businesses and community organizations. The Market Manager is a key ambassador of the bank's brand, ensuring exceptional customer experience and strategic market expansion. Essential Responsibilities Market Growth & Business Development Develop and execute strategic plans to grow market share and increase revenue. Conduct outbound calling to local businesses to identify new opportunities and deepen existing relationships. Collaborate with internal partners to deliver tailored financial solutions to commercial clients. Branch Oversight & Operational Excellence Oversee daily operations of one or more branches within the market. Ensure compliance with bank policies, procedures, and regulatory requirements. Monitor performance metrics and implement process improvements to enhance efficiency and service quality. Team Leadership & Coaching Lead, coach, and develop branch managers and staff to achieve individual and team goals. Foster a culture of accountability, collaboration, and continuous learning. Conduct regular performance reviews and provide actionable feedback. Community Engagement Represent the bank at local events, business forums, and community initiatives. Build and maintain relationships with community leaders and organizations. Promote financial literacy and inclusion through outreach programs and educational workshops. Competencies & Qualifications Bachelor's degree in Business, Finance, or related field (preferred). 5+ years of experience in retail banking, sales, or financial services. Proven leadership experience with a track record of driving results. Strong communication, interpersonal, and organizational skills. Ability to analyze market trends and adapt strategies accordingly.
    $58k-91k yearly est. Auto-Apply 22d ago
  • Market Manager

    First Bank Richmond 3.6company rating

    First Bank Richmond job in Sidney, OH

    Job Description The Market Manager is a dynamic leader responsible for driving growth and profitability across a designated market area. This role oversees branch operations, leads and coaches a high-performing team, and builds strong relationships with local businesses and community organizations. The Market Manager is a key ambassador of the bank's brand, ensuring exceptional customer experience and strategic market expansion. Essential Responsibilities Market Growth & Business Development Develop and execute strategic plans to grow market share and increase revenue. Conduct outbound calling to local businesses to identify new opportunities and deepen existing relationships. Collaborate with internal partners to deliver tailored financial solutions to commercial clients. Branch Oversight & Operational Excellence Oversee daily operations of one or more branches within the market. Ensure compliance with bank policies, procedures, and regulatory requirements. Monitor performance metrics and implement process improvements to enhance efficiency and service quality. Team Leadership & Coaching Lead, coach, and develop branch managers and staff to achieve individual and team goals. Foster a culture of accountability, collaboration, and continuous learning. Conduct regular performance reviews and provide actionable feedback. Community Engagement Represent the bank at local events, business forums, and community initiatives. Build and maintain relationships with community leaders and organizations. Promote financial literacy and inclusion through outreach programs and educational workshops. Competencies & Qualifications Bachelor's degree in Business, Finance, or related field (preferred). 5+ years of experience in retail banking, sales, or financial services. Proven leadership experience with a track record of driving results. Strong communication, interpersonal, and organizational skills. Ability to analyze market trends and adapt strategies accordingly.
    $58k-91k yearly est. 22d ago
  • Customer Service Representative - Charm Banking Center

    The Commercial & Savings Bank (CSB Bank 3.7company rating

    Ohio job

    The Commercial & Savings Bank (CSB) has been an independent community bank for 145 years, with 17 locations across Holmes, Medina, Stark, Tuscarawas, and Wayne counties. CSB is recognized as a top employer in our region as a nine-year winner of the NorthCoast 99 award (********************** which recognizes the 99 best employers for top talent in Northeast Ohio. This full-time position is located on-site at our Charm Banking Center, in Charm, Ohio. In addition to a competitive base wage, CSB offers a wide variety of employee benefits listed below. Summary: Provide exceptional service to our customers and prospects, complete transactions, grow customer portfolios and strengthen community relations with the Banking Center. Essential Functions: Essential duties and responsibilities include the following; however, other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Serve our customers in a professional and caring manner: * Adhere to CSB Customer Service & Retail Ready! Standards * Follow CSB's professional standards of dress and conduct. * Build rapport with customers by asking quality questions to help meet their needs * Demonstrates a commitment to CSB's vision, mission, and core values and seeks to align one's behavior in such a way that gives these foundational principles the best chance at becoming a reality. * Project a positive image of CSB: * Promote CSB by participating in community activities * Represent CSB through professional and courteous conduct. * Execute service & sales initiatives to support growth in customer portfolios: * Utilize relationship banking principles during customer interaction * Understand and have the ability to explain the features and benefits of all banking products and services * Recommend products and services that fit the needs of the customer * Operate the teller line within CSB established guidelines for providing excellent customer service and maintaining a productive workspace: * Complete customer transactions as outlined in the Retail Services Handbook while adhering to bank-wide policies and procedures * Maintain cash drawer within acceptable limits as outlined in Bank-wide Policies and Procedures * Balance cash drawer at end of every banking day * Assist customers in accessing safe deposit boxes * Provide customer referrals to bank personnel as appropriate * Scan proof work to Deposit Operations throughout each day * Perform end of day duties as needed, such as utilities and cash advance item reconciliation * Count and balance cash in automated teller machines (ATM) * Balance and complete regular maintenance on coin machine * Assist Banking Center Manager in opening and closing the Banking Center * Demonstrates a commitment to CSB's vision, mission, and core values and seeks to align one's behavior in such a way that gives these foundational principles the best chance at becoming a reality. Education: A high school diploma or general education degree (GED) is required. Summary of Employee Benefits: * Competitive base wage * Incentive compensation and profit sharing * Comprehensive benefits including medical, dental, vision, short- and long-term disability, and group life insurance - (plan and/or benefits eligibility requirements apply) * Paid time off for vacation, illness, bereavement, and jury duty * 401(k) with an employer match and on-site advisers * Employee Assistant Program (EAP) with free access to mental health resources * Comprehensive wellness program with financial incentives to promote a healthy lifestyle * Training and professional development opportunities to help you reach your long-term goals * Paid holidays available immediately upon hire * Volunteerism opportunities to give back to our local communities The Commercial & Savings Bank is an Equal Opportunity Employer.
    $29k-35k yearly est. 14d ago
  • Sales Development Representative

    Red River 3.1company rating

    Columbus, OH job

    This entry-level position is a perfect opportunity to start and build a career in the sales industry. This position will be on the front line for generating interest in Red River's service offerings. Sales Development Representatives make cold calls to prospects to identify decision-makers, qualify sales leads, and set up appointments for Account Executives. This is an excellent opportunity to gain valuable sales experience, skills and potentially grow into an Account Executive role. **Primary Position Tasks:** + Uncover opportunities for Account Executives to sell innovative offerings for IT Managed Services, Cloud, Cyber Security, Voice solutions and More. + Make effective use of the telephone, email, LinkedIn, ZoomInfo, Outreach IO, social media and other sales tools + Work to achieve monthly quotas for qualified sales opportunities + Work closely with the Sales team to schedule meetings and uncover new sales opportunities + Work closely with marketing to manage inbound sales leads and develop pipeline + Live and breathe Outreach for lead and opportunity management **Minimum Education/Certification/Experience Requirements:** + Entry Level sales experience + Bachelor's degree or equivalent work experience + Ability to prospect for new business by phone for long hours + Ability to build professional rapport by telephone, email, and LinkedIn with prospects at Executive, or C level. + Ability to uncover opportunities via phone conversation, email, LinkedIn through probing questions. **Preferred Education/Certification/Experience:** + Preferred experience using Outreach IO, ZoomInfo, LinkedIn - Sales Navigator **Knowledge, Skills and Abilities:** + Strong consulting and communication skills + Confidence and experience in front of clients + Strong ability to work in a team-based environment + Ability to be a self-starter and possess good time management skills + Be resilient, coach-able, and natural at prospecting + Possess excellent organizational skills and ability to efficiently multi-task. + Have a strong focus on day-to-day operational excellence. + Have a personal style that builds trust and inspires loyalty. + Should be motivated, proactive, and an active listener. **Essential Elements:** _Desk Position_ : This position is an office position that requires remaining in a stationary position for multiple hours throughout the workday. _Office or Remote Position_ : This position requires the ability to continuously communicate with co-workers throughout the day utilizing Red River approved and/or provided communication tools and equipment. Basic Qualifications: + U.S. Citizenship Required Red River offers a competitive salary, excellent benefits and an exceptional work environment. You can review our benefit (********************************************************************************************** offerings here. If you are ready to join a growing company, please submit your resume and cover letter (optional). **EOE M/F/DISABLED/Vet** Red River is an equal opportunity employer. All qualified applicants will receive consideration for employment. Discrimination or harassment based upon any protected characteristics as defined by state or federal law is wholly inconsistent with our company values and will not be tolerated. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Act of 1974, and Title I of the American's with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact accommodation@redriver.com . PLEASE NOTE: This contact channel is reserved for use by individuals with disabilities who require special accommodations in order to submit an expression of interest in a position within Red River. _Red River does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings or otherwise. Placement fees will not be paid to any recruiter unless Red River has an active agreement in place with the recruiter and such a request has been made by the Red River Talent Acquisition team and such candidate was submitted to the Red River Talent Acquisition Team via our_ _Applicant Tracking_ _System. Any unsolicited resumes or other data submitted to Red River in violation of this policy may be used by Red River without obligation to pay any fees of any kind to the recruiter._ **Don't see a job you want to apply for? Click '** **Get Started** **' below to send us your resume so we can reach out for future openings!** Red River brings together the ideal combination of talent, partners and products to disrupt the status quo in technology and drive success for business and government. Red River serves organizations well beyond traditional technology integration, with more than 20 years experience in security, networking, analytics, collaboration, mobility and cloud solutions. Our operations, support, sales and technical teams all work together to create a positive impact on citizens, soldiers, consumers and employees. That's what it means to Rock the Red. Are you ready? + We work with purpose, looking to disrupt the status quo in meaningful ways. + We act with integrity, showing respect for all and demonstrating our commitment to ethics + We value collaboration and work as a team to accomplish goals + We elevate creativity, and support curiosity to re-imagine the use of technology + We have a strong work ethic, and seek continuous improvement in all we do + We embrace philanthropy, working together to drive positive change and lasting impact within communities around us Please see the linked document below for our consumer privacy notice. The notice provides you with information about what Red River Technology LLC and its affiliates (collectively referred to as "Company", "we", "our" or "us") may collect about you, how this information may be used by Company, your privacy rights and the Company's obligations in accordance with California Consumer Privacy Act of 2018 ("CCPA") and the California Privacy Rights Act of 2020 ("CPRA"). ************************************************************************************** ******************************************
    $37k-60k yearly est. 57d ago
  • Chief Credit Officer

    The Commercial & Savings Bank (CSB Bank 3.7company rating

    Millersburg, OH job

    The Commercial & Savings Bank (CSB) has been an independent community bank for 145 years, with 17 locations across Holmes, Medina, Stark, Tuscarawas, and Wayne counties. CSB is recognized as a top employer in our region as a nine-year winner of the NorthCoast 99 award (********************** which recognizes the 99 best employers for top talent in Northeast Ohio. This is a full-time position is based in Millersburg, Ohio. In addition to a competitive base wage, CSB offers a wide variety of employee benefits listed below. Summary: Directs and coordinates activities of the department and personnel engaged in conducting credit analysis. Assists Loan Officers and Senior Management. Develops and analyzes credit information pertaining to all loan types. Essential Functions: Essential duties and responsibilities include the following; however, other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Assigns responsibilities for investigating and verifying financial status and reputation of prospective customers applying for credit, preparing documents to substantiate findings, and approves or rejects loan applications. * Design, implement, and regularly update the credit policies and procedures to align with regulatory requirements, industry standards, and risk appetite. * Develops credit information and implementation of policies, and procedures for use by lending officers or committees in making lending decisions on new, renewal and extension loans; prepares spreadsheet and financial information; prepares summary to present facts concerning credit worthiness. * Assures periodic reviews of all credit, loan and collateral files to ensure that information is current; updated analysis of borrowers' financial position; loan review memos. * Decisions loan requests for loan officers and banking center managers who do not have high enough loan authority. * Advises loan officers of any material changes in borrowers' financial status which may increase the credit risk to the Bank. * Maintain control over current accounts watching for developing problems and keeping loan officers informed. * Assists loan officers and others in establishing and maintaining the proper documents relating to the perfections of the Bank's lien position on loans secured by various collateral. * Serves as chairperson of the Officer Loan Committee. * Maintains watch list and assigns specific reviews for doubtful accounts. * Performs quarterly analysis of the allowance for credit losses. * Reviews monthly reports from Collection Department for accuracy. * Maintains an awareness and understanding of compliance issues and regulation. * Establishes credit limitations on customer accounts and handles special credit arrangements and deviations from standard terms of payment. * Audits delinquent accounts considered to be uncollectible to ensure maximum efforts have been taken before assigning bad debt status to account. * Monitor the performance and quality of the loan portfolio, analyze trends, and report findings to senior management and the board of directors. Regular reporting includes but is not limited to credit risk, portfolio performance, and policy adherence. * Lead, mentor, and develop Credit Administration staff, fostering a culture of accountability, continuous improvement, and professional growth. * Demonstrates a commitment to CSB's vision, mission, and core values and seeks to align one's behavior in such a way that gives these foundational principles the best chance at becoming a reality. Education and/or Experience: Bachelor's degree (B. A.) from four-year college or university; minimum of 10 years of related work experience and/or training; or equivalent combination of education and experience. Summary of Employee Benefits: * Competitive base wage * Incentive compensation and profit sharing * Comprehensive benefits including medical, dental, vision, short- and long-term disability, and group life insurance - (plan and/or benefits eligibility requirements apply) * Paid time off for vacation, illness, bereavement, and jury duty * 401(k) with an employer match and on-site advisers * Employee Assistant Program (EAP) with free access to mental health resources * Comprehensive wellness program with financial incentives to promote a healthy lifestyle * Training and professional development opportunities to help you reach your long-term goals * Paid holidays available immediately upon hire * Volunteerism opportunities to give back to our local communities The Commercial & Savings Bank is an Equal Opportunity Employer.
    $89k-137k yearly est. 20d ago
  • Loan Documentation Specialist

    The Commercial & Savings Bank (CSB Bank 3.7company rating

    Millersburg, OH job

    The Commercial & Savings Bank (CSB) has been an independent community bank for 145 years, with 17 locations across Holmes, Medina, Stark, Tuscarawas, and Wayne counties. CSB is recognized as a top employer in our region as a nine-year winner of the NorthCoast 99 award (********************** which recognizes the 99 best employers for top talent in Northeast Ohio. This is a full-time, on-site position at our Operations Center, located in Millersburg, Ohio or at a Banking Center, once successfully trained. In addition to a competitive base wage, CSB offers a wide variety of employee benefits listed below. Summary: Documentation and compiling of loan closing packages and to perform a variety of administrative, secretarial, and clerical duties. Essential Functions: Essential duties and responsibilities include the following; however, other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Loan Documentation and Processing * Create loan documents for mortgage, consumer, or commercial requests * Prepare denial documents for commercial loan applications * Produce supporting documents such as modification agreements, change in terms agreements, and checks * Maintain a working knowledge of regulatory requirements surrounding loan documentation. * Prepare accurate disclosures as required. File Review and Quality Control * Read, interpret, and apply information from loan applications and documents * Verify loan files and supporting documentation for completeness and accuracy * Review of loan documents for quality and regulatory compliance * Establish or assist in maintaining accurate loan files Administrative and Technical Support * Disburse construction loan lien waivers, checks, or line of credit advances * Handle confidential departmental records * Serve as administrator or backup for loan-related software or third-party programs as assigned * Assist with departmental projects and initiatives * Contribute to creating and updating written policies and procedures Communication and Organizational Alignment * Communicate clearly and effectively, both verbally and in writing * Demonstrate commitment to CSB's vision, mission, and core values Education: A high school diploma or General Education Degree (GED) is required. A minimum of one year of related work experience; or equivalent combination of education and experience. Summary of Employee Benefits: * Competitive base wage * Incentive compensation and profit sharing * Comprehensive benefits including medical, dental, vision, short- and long-term disability, and group life insurance - (plan and/or benefits eligibility requirements apply) * Paid time off for vacation, illness, bereavement, and jury duty * 401(k) with an employer match and on-site advisers * Employee Assistant Program (EAP) with free access to mental health resources * Comprehensive wellness program with financial incentives to promote a healthy lifestyle * Training and professional development opportunities to help you reach your long-term goals * Paid holidays available immediately upon hire * Volunteerism opportunities to give back to our local communities The Commercial & Savings Bank is an Equal Opportunity Employer.
    $34k-40k yearly est. 26d ago
  • Wealth Operations Manager

    The Commercial & Savings Bank (CSB Bank 3.7company rating

    Millersburg, OH job

    The Commercial & Savings Bank (CSB) has been an independent community bank for 145 years, with 17 locations across Holmes, Medina, Stark, Tuscarawas, and Wayne counties. CSB is recognized as a top employer in our region as an eight-year winner of the NorthCoast 99 award (********************** which recognizes the 99 best employers for top talent in Northeast Ohio. This is a full-time position that can be based in Millersburg, North Canton, or Wooster, Ohio. In addition to a competitive base wage, CSB offers a wide variety of employee benefits listed below. Summary: The Wealth Operations Manager acts as a primary client contact for wealth operations, overseeing the daily management of customer accounts and ensuring accurate processing of financial transactions. This role is responsible for maintaining compliance with regulatory standards, managing the distribution of statements and reports, and optimizing operational processes. The manager also leads the team in providing a high level of service quality, efficiency, and client satisfaction. They will work closely with clients, auditors, vendors, and team members, ensuring effective wealth operations and supporting CSB's mission and values. Essential Functions: Essential duties and responsibilities include the following; however, other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Client Relations: Serve as the primary contact for clients on wealth operations matters, addressing inquiries, and providing guidance on account-related issues. * Transaction Oversight: Ensure accurate processing of cash and investment transactions in customer accounts, following established procedures and regulatory guidelines. * Asset Management: Initiate and manage all asset movements, including new accounts, closures, mergers, acquisitions, and other corporate actions. * Account Maintenance: Track outstanding items for new and existing accounts and ensure timely distribution of monthly account statements. * Financial Reporting & Reconciliation: Prepare and distribute financial and tax information for customer accounts, invoice and collect fees, and conduct reconciliations to resolve discrepancies. * Operational Analysis: Assess current operational processes and identify improvement opportunities to enhance efficiency and service quality. * Technology Utilization: Use software tools to streamline operations, improve reporting, and enhance data management. * Team Development: Provide training and support to team members on wealth operations, compliance, and best practices, promoting a knowledgeable and compliant workforce. * Regulatory Compliance: Maintain up-to-date knowledge of laws and regulations, ensuring compliance with fiduciary standards and industry guidelines. * Committee Involvement: Serve as Chair for the Trust Review Administrative Committee and prepare information for the Trust Committee. * Audits and Exams: Support departmental audits and exams, preparing requested reports, addressing discrepancies, and ensuring compliance. * Vendor Relations: Establish and maintain relationships with key vendors to support efficient wealth operations. * Professional Development: Engage in relevant training opportunities to keep pace with industry changes, supporting personal and professional growth. * Alignment with CSB Values: Demonstrate a commitment to CSB's vision, mission, and core values, embodying behaviors that support these foundational principles. Education and/or Experience: A four-year degree in a business-related field is required. A minimum of five years of related work experience; or equivalent combination of education and experience. Summary of Employee Benefits: * Competitive base wage * Incentive compensation and profit sharing * Comprehensive benefits including medical, dental, vision, short- and long-term disability, and group life insurance - (plan and/or benefits eligibility requirements apply) * Paid time off for vacation, illness, bereavement, and jury duty * 401(k) with an employer match and on-site advisers * Employee Assistant Program (EAP) with free access to mental health resources * Comprehensive wellness program with financial incentives to promote a healthy lifestyle * Training and professional development opportunities to help you reach your long-term goals * Paid holidays available immediately upon hire * Volunteerism opportunities to give back to our local communities The Commercial & Savings Bank is an Equal Opportunity Employer.
    $58k-87k yearly est. 20d ago
  • Personal Banker - North Canton Banking Center

    The Commercial & Savings Bank (CSB Bank 3.7company rating

    North Canton, OH job

    The Commercial & Savings Bank (CSB) has been an independent community bank for 145 years, with 17 locations across Holmes, Medina, Stark, Tuscarawas, and Wayne counties. CSB is recognized as a top employer in our region as an eight-year winner of the NorthCoast 99 award (********************** which recognizes the 99 best employers for top talent in Northeast Ohio. This full-time position is located on-site at our North Canton Banking Center. In addition to a competitive base wage, CSB offers a wide variety of employee benefits listed below. Summary: This individual provides exceptional service to our customers and prospects, opens new accounts, processes loan activity, grows customer portfolios and strengthens community relations with the Banking Center. Essential Functions: Essential duties and responsibilities include the following; however, other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Serve our customers in a professional and caring manner * Adhere to CSB Customer Service & Retail Ready! Standards * Follow CSB professional standards of dress and conduct * Build rapport with customers by asking quality questions to help meet their needs * Demonstrates a commitment to CSB's vision, mission, and core values and seeks to align one's behavior in such a way that gives these foundational principles the best chance at becoming a reality. * Project a positive image of CSB * Promote CSB by participating in community activities * Represent CSB through professional and courteous conduct * Execute service & sales initiatives to support growth in customer portfolios * Utilize relationship banking principles during customer interaction * Understand and have the ability to explain the features and benefits of all banking products and services * Engage customers and prospects to gain an understanding of their individual banking needs and provide those services as determined * Establish new deposit accounts according to Retail Services Handbook guidelines * Guide and educate customers in setting up and maintaining all electronic banking services including online, mobile, and text banking * Track new and closed accounts monthly and report findings to Banking Center Manager * Review the deposit account tickler and correct outstanding items * Process account maintenance as requested by customers following established procedures as outlined in the Retail Services Handbook * Complete new account customer engagement reviews and phone calls * Develop relationships with CSB business partners including lenders, cash management, trust & brokerage officers * Contact customers, businesses, and community and civic organizations to promote goodwill and generate new business * In the absence of a CSR or Lead CSR, operate the teller line within CSB established guidelines for providing excellent customer service and maintaining a productive work space * Complete customer transactions as outlined in the Retail Services Handbook while adhering to Bank-wide Policies and Procedures * Maintain cash drawer within acceptable limits as outlined in Bank-wide Policies and Procedures * Balance cash drawer at end of every banking day * Assist customers in accessing safe deposit boxes * Provide customer referrals to bank personnel as appropriate * Scan proof work to Deposit Operations throughout each day * Perform end of day duties as needed, such as utilities and cash advance item reconciliation * Assist Banking Center Manager in the achievement of banking center goals * Support Banking Center Manager in developing growth strategies * Analyze monthly deposit account results and work with staff to achieve banking center goals * Assist with the planning and execution of regularly scheduled staff meetings * Assist in opening and closing the Banking Center * Decision NSF accounts during an absence of the Banking Center Manager * Process lending activity within the banking center * Accept applications * Examine, process and decision loans within specified limits Education and/or Experience: High school diploma or general education degree (GED); or one or more years related experience and/or training; or equivalent combination of education and experience. Summary of Employee Benefits: * Competitive base wage * Incentive compensation and profit sharing * Comprehensive benefits including medical, dental, vision, short- and long-term disability, and group life insurance - (plan and/or benefits eligibility requirements apply) * Paid time off for vacation, illness, bereavement, and jury duty * 401(k) with an employer match and on-site advisers * Employee Assistant Program (EAP) with free access to mental health resources * Comprehensive wellness program with financial incentives to promote a healthy lifestyle * Training and professional development opportunities to help you reach your long-term goals * Paid holidays available immediately upon hire * Volunteerism opportunities to give back to our local communities The Commercial & Savings Bank is an Equal Opportunity Employer.
    $32k-40k yearly est. 6d ago
  • Quality Control & HMDA Administrator - Operations Center

    The Commercial & Savings Bank (CSB Bank 3.7company rating

    Millersburg, OH job

    The Commercial & Savings Bank (CSB) has been an independent community bank for 145 years, with 17 locations across Holmes, Medina, Stark, Tuscarawas, and Wayne counties. CSB is recognized as a top employer in our region as a nine-year winner of the NorthCoast 99 award (********************** which recognizes the 99 best employers for top talent in Northeast Ohio. This is a full-time, on-site position at our Operations Center, located in Millersburg, Ohio. In addition to a competitive base wage, CSB offers a wide variety of employee benefits listed below. Summary: Responsible for the input, accuracy, and timely review/collection of HMDA (Home Mortgage Disclosure Act) data for all applicable HMDA reportable loans. Assists in the management of the HMDA related system requirements of each processing system. May prepare all loans for booking. And may perform quality control reviews for all lending products. Essential Functions: Essential duties and responsibilities include the following; however, other duties may be assigned. HMDA * Maintains a vast and working knowledge of HMDA rules and regulations. * Stays up to date on all HMDA regulation changes and reporting requirements. * Ensures timely and accurate input of all HMDA data for all required systems. * Reviews the HMDA software system for accurate data on a per loan basis - develops, maintains, and utilizes quality control programs to verify data. * Supports the HMDA review process prior to the annual HMDA data submission. Booking * Prepares all mortgage loans for booking and may assist in the booking of other lending products. Reviews final documents for accuracy and completeness. * Maintains the mortgage booking spreadsheet and assures all mortgage loans are booked within policy guidelines. * Handles disbursements for mortgage loans. * May aid in the formation and documentation of written procedures. Quality Control Performs quality control reviews for mortgage, HELOC and installment loans. * Performs quality control reviews for denied/withdrawn loan requests. * Will promote a culture of compliance by: * Learning new regulations * Implementing process and procedure aimed at creating a higher level of compliance accuracy. Education: Four-year degree in related discipline; four or more years related experience and/or training; or equivalent combination of education and experience. Summary of Employee Benefits: * Competitive base wage * Incentive compensation and profit sharing * Comprehensive benefits including medical, dental, vision, short- and long-term disability, and group life insurance - (plan and/or benefits eligibility requirements apply) * Paid time off for vacation, illness, bereavement, and jury duty * 401(k) with an employer match and on-site advisers * Employee Assistant Program (EAP) with free access to mental health resources * Comprehensive wellness program with financial incentives to promote a healthy lifestyle * Training and professional development opportunities to help you reach your long-term goals * Paid holidays available immediately upon hire * Volunteerism opportunities to give back to our local communities The Commercial & Savings Bank is an Equal Opportunity Employer.
    $32k-48k yearly est. 14d ago
  • Banking Center Manager - Sugarcreek

    The Commercial & Savings Bank (CSB Bank 3.7company rating

    Sugarcreek, OH job

    The Commercial & Savings Bank (CSB) has been an independent community bank for 145 years, with 17 locations across Holmes, Medina, Stark, Tuscarawas, and Wayne counties. CSB is recognized as a top employer in our region as a nine-year winner of the NorthCoast 99 award (********************** which recognizes the 99 best employers for top talent in Northeast Ohio. This is a full-time, on-site position at our Sugarcreek Banking Center. In addition to a competitive base wage, CSB offers a wide variety of employee benefits listed below. Summary: This individual provides exceptional service to our customers and prospects, opens new accounts, processes loan activity, grows customer portfolios and strengthens community relations with the Banking Center. Essential Functions: Essential duties and responsibilities include the following; however, other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. To serve our customers in a professional and caring manner. * Adhere to CSB Customer Service & Retail Ready! Standards * Follow CSB professional standards of dress and conduct * Build rapport with customers by asking quality questions to help meet their needs. Responsible for management of staff including: * Provides mentoring, encouragement, and support to help develop each staff member to their full potential. * Conducts regularly scheduled staff meetings and one-on-one meetings. * Oversee banking center personnel which includes scheduling and approving days off. * Conducts performance evaluations. * Distributes disciplinary action as needed. Responsible for operations of the banking center including: * Encourages and complies with CSB's policies and procedures and ensure banking center is operationally sound. * Operates banking center within CSB established guidelines for customer service standards and retail ready standards. * Monitors account overdrafts for the banking center. Approves or returns NSF items according to policy. * Assists banking center personnel in resolving difficult transactions and/or sensitive customer relation problems. * Conducts monthly audits of CSR drawers, ATM, and the banking center vault and reports findings to the Security Officer. * Complete customer transactions and establishing new deposit accounts as outlined in the Retail Services Handbook. Responsible for sales revenue and growth including: * Establishes and executes calling program designed to meet or exceed agreed upon growth goals. * Contacts customers, businesses, community, and civic organizations to promote goodwill and generate new business. * Works with existing customers to expand relationships and grow business. * Encourages and coaches staff to participate in meeting Service and Scorecard goals. * Provide customer referrals to bank personnel as appropriate. Work closely and collaboratively with CSB business partners including Consumer and Commercial Lenders, Cash Management, and Wealth Management. * Project a positive image of CSB within the community through involvement in local organizations. Responsible for all consumer, non-mortgage lending activities. * Examines, evaluates, and processes consumer loan applications; approves or rejects loans within specified limits, and/or conducts loan closing. * Oversees the overall process and procedure surrounding indirect lending activities and maintains relationships with the indirect dealer(s). * Maintains billing files and floor plan audits for commercial customers with floor plan loans. Demonstrates a commitment to CSB's vision, mission, and core values and seeks to align one's behavior in such a way that gives these foundational principles the best chance at becoming a reality. Education and/or Experience: A high school diploma or General Education Degree (GED) is required. A four-year, business-related degree is preferred. A minimum of four years of experience in retail banking is required. Summary of Employee Benefits: * Competitive base wage * Incentive compensation and profit sharing * Comprehensive benefits including medical, dental, vision, short- and long-term disability, and group life insurance - (plan and/or benefits eligibility requirements apply) * Paid time off for vacation, illness, bereavement, and jury duty * 401(k) with an employer match and on-site advisers * Employee Assistant Program (EAP) with free access to mental health resources * Comprehensive wellness program with financial incentives to promote a healthy lifestyle * Training and professional development opportunities to help you reach your long-term goals * Paid holidays available immediately upon hire * Volunteerism opportunities to give back to our local communities The Commercial & Savings Bank is an Equal Opportunity Employer.
    $46k-75k yearly est. 6d ago
  • Customer Service Representative - Holmes County Region

    The Commercial & Savings Bank (CSB Bank 3.7company rating

    Ohio job

    The Commercial & Savings Bank (CSB) has been an independent community bank for 145 years, with 17 locations across Holmes, Medina, Stark, Tuscarawas, and Wayne counties. CSB is recognized as a top employer in our region as a eight-year winner of the NorthCoast 99 award (********************** which recognizes the 99 best employers for top talent in Northeast Ohio. This is a full-time floating position that is based in Millersburg, Ohio but will rotate throughout our Holmes County Banking Centers. In addition to a competitive base wage, CSB offers a wide variety of employee benefits listed below. Summary: Provide exceptional service to our customers and prospects, complete transactions, grow customer portfolios and strengthen community relations with the Banking Center. Essential Functions: Essential duties and responsibilities include the following; however, other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Serve our customers in a professional and caring manner: * Adhere to CSB Customer Service & Retail Ready! Standards * Follow CSB's professional standards of dress and conduct. * Build rapport with customers by asking quality questions to help meet their needs * Demonstrates a commitment to CSB's vision, mission, and core values and seeks to align one's behavior in such a way that gives these foundational principles the best chance at becoming a reality. * Project a positive image of CSB: * Promote CSB by participating in community activities * Represent CSB through professional and courteous conduct. * Execute service & sales initiatives to support growth in customer portfolios: * Utilize relationship banking principles during customer interaction * Understand and have the ability to explain the features and benefits of all banking products and services * Recommend products and services that fit the needs of the customer * Operate the teller line within CSB established guidelines for providing excellent customer service and maintaining a productive workspace: * Complete customer transactions as outlined in the Retail Services Handbook while adhering to bank-wide policies and procedures * Maintain cash drawer within acceptable limits as outlined in Bank-wide Policies and Procedures * Balance cash drawer at end of every banking day * Assist customers in accessing safe deposit boxes * Provide customer referrals to bank personnel as appropriate * Scan proof work to Deposit Operations throughout each day * Perform end of day duties as needed, such as utilities and cash advance item reconciliation * Count and balance cash in automated teller machines (ATM) * Balance and complete regular maintenance on coin machine * Assist Banking Center Manager in opening and closing the Banking Center * Demonstrates a commitment to CSB's vision, mission, and core values and seeks to align one's behavior in such a way that gives these foundational principles the best chance at becoming a reality. Education: A high school diploma or general education degree (GED) is required. Summary of Employee Benefits: * Competitive base wage * Incentive compensation and profit sharing * Comprehensive benefits including medical, dental, vision, short- and long-term disability, and group life insurance - (plan and/or benefits eligibility requirements apply) * Paid time off for vacation, illness, bereavement, and jury duty * 401(k) with an employer match and on-site advisers * Employee Assistant Program (EAP) with free access to mental health resources * Comprehensive wellness program with financial incentives to promote a healthy lifestyle * Training and professional development opportunities to help you reach your long-term goals * Paid holidays available immediately upon hire * Volunteerism opportunities to give back to our local communities The Commercial & Savings Bank is an Equal Opportunity Employer.
    $29k-35k yearly est. 18d ago
  • Customer Service Representative - Holmes County Region

    The Commercial & Savings Bank (CSB Bank 3.7company rating

    Millersburg, OH job

    The Commercial & Savings Bank (CSB) has been an independent community bank for 145 years, with 17 locations across Holmes, Medina, Stark, Tuscarawas, and Wayne counties. CSB is recognized as a top employer in our region as a eight-year winner of the NorthCoast 99 award (********************** which recognizes the 99 best employers for top talent in Northeast Ohio. This is a full-time floating position that is based in Millersburg, Ohio but will rotate throughout our Holmes County Banking Centers. In addition to a competitive base wage, CSB offers a wide variety of employee benefits listed below. Summary: Provide exceptional service to our customers and prospects, complete transactions, grow customer portfolios and strengthen community relations with the Banking Center. Essential Functions: Essential duties and responsibilities include the following; however, other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Serve our customers in a professional and caring manner: * Adhere to CSB Customer Service & Retail Ready! Standards * Follow CSB's professional standards of dress and conduct. * Build rapport with customers by asking quality questions to help meet their needs * Demonstrates a commitment to CSB's vision, mission, and core values and seeks to align one's behavior in such a way that gives these foundational principles the best chance at becoming a reality. * Project a positive image of CSB: * Promote CSB by participating in community activities * Represent CSB through professional and courteous conduct. * Execute service & sales initiatives to support growth in customer portfolios: * Utilize relationship banking principles during customer interaction * Understand and have the ability to explain the features and benefits of all banking products and services * Recommend products and services that fit the needs of the customer * Operate the teller line within CSB established guidelines for providing excellent customer service and maintaining a productive workspace: * Complete customer transactions as outlined in the Retail Services Handbook while adhering to bank-wide policies and procedures * Maintain cash drawer within acceptable limits as outlined in Bank-wide Policies and Procedures * Balance cash drawer at end of every banking day * Assist customers in accessing safe deposit boxes * Provide customer referrals to bank personnel as appropriate * Scan proof work to Deposit Operations throughout each day * Perform end of day duties as needed, such as utilities and cash advance item reconciliation * Count and balance cash in automated teller machines (ATM) * Balance and complete regular maintenance on coin machine * Assist Banking Center Manager in opening and closing the Banking Center * Demonstrates a commitment to CSB's vision, mission, and core values and seeks to align one's behavior in such a way that gives these foundational principles the best chance at becoming a reality. Education: A high school diploma or general education degree (GED) is required. Summary of Employee Benefits: * Competitive base wage * Incentive compensation and profit sharing * Comprehensive benefits including medical, dental, vision, short- and long-term disability, and group life insurance - (plan and/or benefits eligibility requirements apply) * Paid time off for vacation, illness, bereavement, and jury duty * 401(k) with an employer match and on-site advisers * Employee Assistant Program (EAP) with free access to mental health resources * Comprehensive wellness program with financial incentives to promote a healthy lifestyle * Training and professional development opportunities to help you reach your long-term goals * Paid holidays available immediately upon hire * Volunteerism opportunities to give back to our local communities The Commercial & Savings Bank is an Equal Opportunity Employer.
    $29k-35k yearly est. 18d ago
  • Market Manager

    First Bank Richmond 3.6company rating

    First Bank Richmond job in Sidney, OH

    The Market Manager is a dynamic leader responsible for driving growth and profitability across a designated market area. This role oversees branch operations, leads and coaches a high-performing team, and builds strong relationships with local businesses and community organizations. The Market Manager is a key ambassador of the bank's brand, ensuring exceptional customer experience and strategic market expansion. Essential Responsibilities Market Growth & Business Development Develop and execute strategic plans to grow market share and increase revenue. Conduct outbound calling to local businesses to identify new opportunities and deepen existing relationships. Collaborate with internal partners to deliver tailored financial solutions to commercial clients. Branch Oversight & Operational Excellence Oversee daily operations of one or more branches within the market. Ensure compliance with bank policies, procedures, and regulatory requirements. Monitor performance metrics and implement process improvements to enhance efficiency and service quality. Team Leadership & Coaching Lead, coach, and develop branch managers and staff to achieve individual and team goals. Foster a culture of accountability, collaboration, and continuous learning. Conduct regular performance reviews and provide actionable feedback. Community Engagement Represent the bank at local events, business forums, and community initiatives. Build and maintain relationships with community leaders and organizations. Promote financial literacy and inclusion through outreach programs and educational workshops. Competencies & Qualifications Bachelor's degree in Business, Finance, or related field (preferred). 5+ years of experience in retail banking, sales, or financial services. Proven leadership experience with a track record of driving results. Strong communication, interpersonal, and organizational skills. Ability to analyze market trends and adapt strategies accordingly.
    $58k-91k yearly est. Auto-Apply 22d ago
  • Customer Service Center Representative - Operations Center

    The Commercial & Savings Bank (CSB Bank 3.7company rating

    Millersburg, OH job

    The Commercial & Savings Bank (CSB) has been an independent community bank for 145 years, with 17 locations across Holmes, Medina, Stark, Tuscarawas, and Wayne counties. CSB is recognized as a top employer in our region as an eight-year winner of the NorthCoast 99 award (********************** which recognizes the 99 best employers for top talent in Northeast Ohio. This full-time position is located on-site at our Operations Center, in Millersburg, Ohio. In addition to a competitive base wage, CSB offers a wide variety of employee benefits listed below. Summary: We expect all CSB employees to serve our customers and fellow bank employees in a professional and caring manner. Through our Customer Service Center (CSC), which will focus on customer phone inquiries, a professional rapport will be established while providing exceptional customer service at all times. Additional emphasis will be placed on identifying customer needs and cross-selling of products and services offered by all areas of the bank. Essential Functions: Essential duties and responsibilities include the following; however, other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * To serve our customers in a professional and caring manner. * Adhere to CSB Customer Service & Retail Ready! Standards * Follow CSB professional standards of dress and conduct * Build rapport with customers by asking quality questions to help meet their needs. * Demonstrates a commitment to CSB's vision, mission, and core values and seeks to align one's behavior in such a way that gives these foundational principles the best chance at becoming a reality. * Respond to customer inquiries & provide all relevant information to customer regarding account information, for both deposits and loans. * Service customers in a professional, efficient and expedient manner. * Perform duties regarding service support. This includes items such as, but is not limited to, transfers between accounts, balance inquiries, account problems, check reorders, stop payments, Online Banking ID/PIN Unlock and Resets, Live Chat, ATM and Wire questions, etc. * Resolve difficult transactions and/or sensitive customer relations. * Must be thoroughly knowledgeable with all products, services, and lines of business offered by CSB. Keeps abreast on the most recent offerings by CSB, including features and benefits. * Must have excellent working relationship with all departments of the Bank. * Demonstrate the ability to identify customer needs by listening to the customer and probing or inquiring to learn more before answering questions. * Research issues which arise from customer questions when an immediate answer is unable to be given. * Must be able to follow-thru and get back to customer in a timely manner. * Follow up with customer by e-mail or phone call to see if questions or concerns have been taken care of in a timely manner, especially when questions or concerns had to be forwarded to another CSB department. * No customer shall go longer than 24 hours without at least an update to the situation. * Must be able to decipher customer inquiries and prioritize the importance of the call(s). Certain customer situations will demand a priority over others. * Ensure customer privacy and positively identify each customer calling, doing so in a way that the customer appreciates the protection of their private information. * Must be able to work independently and make the necessary decisions to take care of the customer. * Daily and backup responsibilities for Bank Operations * Will also assist the Bank Operations Manager with special projects. * Create reference material for CSC staff members. * Demonstrates a commitment to CSB's vision, mission, and core values and seeks to align one's behavior in such a way that gives these foundational principles the best chance at becoming a reality. Education: A high school diploma or general education degree (GED) is required. Summary of Employee Benefits: * Competitive base wage * Incentive compensation and profit sharing * Comprehensive benefits including medical, dental, vision, short- and long-term disability, and group life insurance - (plan and/or benefits eligibility requirements apply) * Paid time off for vacation, illness, bereavement, and jury duty * 401(k) with an employer match and on-site advisers * Employee Assistant Program (EAP) with free access to mental health resources * Comprehensive wellness program with financial incentives to promote a healthy lifestyle * Training and professional development opportunities to help you reach your long-term goals * Paid holidays available immediately upon hire * Volunteerism opportunities to give back to our local communities The Commercial & Savings Bank is an Equal Opportunity Employer.
    $30k-34k yearly est. 36d ago
  • Customer Service Representative II - Orrville Banking Center

    The Commercial & Savings Bank (CSB Bank 3.7company rating

    Orrville, OH job

    The Commercial & Savings Bank (CSB) has been an independent community bank for 145 years, with 17 locations across Holmes, Medina, Stark, Tuscarawas, and Wayne counties. CSB is recognized as a top employer in our region as a nine-year winner of the NorthCoast 99 award (********************** which recognizes the 99 best employers for top talent in Northeast Ohio. This full-time position is located on-site at our Orrville Banking Center, in Orrville, Ohio. In addition to a competitive base wage, CSB offers a wide variety of employee benefits listed below. Summary: Provide exceptional service to our customers and prospects, complete transactions, grow customer portfolios and strengthen community relations with the banking center. Essential Functions: Essential duties and responsibilities include the following; however, other duties may be assigned. Serve our customers in a professional and caring manner: * Adhere to CSB Customer Service & Retail Ready! Standards * Follow CSB's professional standards of dress and conduct. * Build rapport with customers by asking quality questions to help meet their needs * Demonstrates a commitment to CSB's vision, mission, and core values and seeks to align one's behavior in such a way that gives these foundational principles the best chance at becoming a reality. Project a positive image of CSB: * Promote CSB by participating in community activities * Represent CSB through professional and courteous conduct. Execute service & sales initiatives to support growth in customer portfolios: * Utilize relationship banking principles during customer interaction * Understand and have the ability to explain the features and benefits of all banking products and services * Recommend products and services that fit the needs of the customer * Engage customers and prospects to gain an understanding of their individual banking needs and provide those services as determined * Establish new deposit accounts according to Retail Services Handbook guidelines * Track new and closed accounts monthly and report findings to Banking Center Manager * Guide and educate customers in setting up and maintaining all electronic banking services including online, mobile, and text banking * Review the Doc Tracking System and correct outstanding items * Process account maintenance as requested by customers following established procedures as outlined in the Retail Services Handbook * Complete new account customer engagement reviews and phone calls * Develop relationships with CSB business partners including lenders, cash management, trust & brokerage officers * Contact customers, businesses, and community and civic organizations to promote goodwill and generate new business Operate the teller line within CSB established guidelines for providing excellent customer service and maintaining a productive workspace: * Complete customer transactions as outlined in the Retail Services Handbook while adhering to Bank-wide Policies and Procedures * Maintain cash drawer within acceptable limits as outlined in Bank-wide Policies and Procedures * Balance cash drawer at end of every banking day * Assist customers in accessing safe deposit boxes * Provide customer referrals to bank personnel as appropriate * Scan proof work to Deposit Operations throughout each day * Perform end of day duties as needed, such as utilities and cash advance item reconciliation Manage Banking Center cash vault as needed: * Maintain proper supply of cash in vault * Prepare cash counts and audits as needed by Bank-wide Policies and Procedures * Maintain supply of official checks and money orders Count and balance cash in automated teller machines (ATM) Balance and complete regular maintenance on coin machine Assist Banking Center Manager in opening and closing the Banking Center Demonstrates a commitment to CSB's vision, mission, and core values and seeks to align one's behavior in such a way that gives these foundational principles the best chance at becoming a reality. Education: A high school diploma or general education degree (GED) is required. Demonstrated proficiency with the essential functions of a CSR I. Summary of Employee Benefits: * Competitive base wage * Incentive compensation and profit sharing * Comprehensive benefits including medical, dental, vision, short- and long-term disability, and group life insurance - (plan and/or benefits eligibility requirements apply) * Paid time off for vacation, illness, bereavement, and jury duty * 401(k) with an employer match and on-site advisers * Employee Assistant Program (EAP) with free access to mental health resources * Comprehensive wellness program with financial incentives to promote a healthy lifestyle * Training and professional development opportunities to help you reach your long-term goals * Paid holidays available immediately upon hire * Volunteerism opportunities to give back to our local communities The Commercial & Savings Bank is an Equal Opportunity Employer.
    $29k-35k yearly est. 6d ago
  • Customer Service Representative - Holmes County Region

    The Commercial & Savings Bank (CSB Bank 3.7company rating

    Winesburg, OH job

    The Commercial & Savings Bank (CSB) has been an independent community bank for 145 years, with 17 locations across Holmes, Medina, Stark, Tuscarawas, and Wayne counties. CSB is recognized as a top employer in our region as a eight-year winner of the NorthCoast 99 award (********************** which recognizes the 99 best employers for top talent in Northeast Ohio. This is a full-time floating position that is based in Millersburg, Ohio but will rotate throughout our Holmes County Banking Centers. In addition to a competitive base wage, CSB offers a wide variety of employee benefits listed below. Summary: Provide exceptional service to our customers and prospects, complete transactions, grow customer portfolios and strengthen community relations with the Banking Center. Essential Functions: Essential duties and responsibilities include the following; however, other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Serve our customers in a professional and caring manner: * Adhere to CSB Customer Service & Retail Ready! Standards * Follow CSB's professional standards of dress and conduct. * Build rapport with customers by asking quality questions to help meet their needs * Demonstrates a commitment to CSB's vision, mission, and core values and seeks to align one's behavior in such a way that gives these foundational principles the best chance at becoming a reality. * Project a positive image of CSB: * Promote CSB by participating in community activities * Represent CSB through professional and courteous conduct. * Execute service & sales initiatives to support growth in customer portfolios: * Utilize relationship banking principles during customer interaction * Understand and have the ability to explain the features and benefits of all banking products and services * Recommend products and services that fit the needs of the customer * Operate the teller line within CSB established guidelines for providing excellent customer service and maintaining a productive workspace: * Complete customer transactions as outlined in the Retail Services Handbook while adhering to bank-wide policies and procedures * Maintain cash drawer within acceptable limits as outlined in Bank-wide Policies and Procedures * Balance cash drawer at end of every banking day * Assist customers in accessing safe deposit boxes * Provide customer referrals to bank personnel as appropriate * Scan proof work to Deposit Operations throughout each day * Perform end of day duties as needed, such as utilities and cash advance item reconciliation * Count and balance cash in automated teller machines (ATM) * Balance and complete regular maintenance on coin machine * Assist Banking Center Manager in opening and closing the Banking Center * Demonstrates a commitment to CSB's vision, mission, and core values and seeks to align one's behavior in such a way that gives these foundational principles the best chance at becoming a reality. Education: A high school diploma or general education degree (GED) is required. Summary of Employee Benefits: * Competitive base wage * Incentive compensation and profit sharing * Comprehensive benefits including medical, dental, vision, short- and long-term disability, and group life insurance - (plan and/or benefits eligibility requirements apply) * Paid time off for vacation, illness, bereavement, and jury duty * 401(k) with an employer match and on-site advisers * Employee Assistant Program (EAP) with free access to mental health resources * Comprehensive wellness program with financial incentives to promote a healthy lifestyle * Training and professional development opportunities to help you reach your long-term goals * Paid holidays available immediately upon hire * Volunteerism opportunities to give back to our local communities The Commercial & Savings Bank is an Equal Opportunity Employer.
    $29k-35k yearly est. 18d ago
  • Customer Service Representative - Holmes County Region

    The Commercial & Savings Bank (CSB Bank 3.7company rating

    Walnut Creek, OH job

    The Commercial & Savings Bank (CSB) has been an independent community bank for 145 years, with 17 locations across Holmes, Medina, Stark, Tuscarawas, and Wayne counties. CSB is recognized as a top employer in our region as a eight-year winner of the NorthCoast 99 award (********************** which recognizes the 99 best employers for top talent in Northeast Ohio. This is a full-time floating position that is based in Millersburg, Ohio but will rotate throughout our Holmes County Banking Centers. In addition to a competitive base wage, CSB offers a wide variety of employee benefits listed below. Summary: Provide exceptional service to our customers and prospects, complete transactions, grow customer portfolios and strengthen community relations with the Banking Center. Essential Functions: Essential duties and responsibilities include the following; however, other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Serve our customers in a professional and caring manner: * Adhere to CSB Customer Service & Retail Ready! Standards * Follow CSB's professional standards of dress and conduct. * Build rapport with customers by asking quality questions to help meet their needs * Demonstrates a commitment to CSB's vision, mission, and core values and seeks to align one's behavior in such a way that gives these foundational principles the best chance at becoming a reality. * Project a positive image of CSB: * Promote CSB by participating in community activities * Represent CSB through professional and courteous conduct. * Execute service & sales initiatives to support growth in customer portfolios: * Utilize relationship banking principles during customer interaction * Understand and have the ability to explain the features and benefits of all banking products and services * Recommend products and services that fit the needs of the customer * Operate the teller line within CSB established guidelines for providing excellent customer service and maintaining a productive workspace: * Complete customer transactions as outlined in the Retail Services Handbook while adhering to bank-wide policies and procedures * Maintain cash drawer within acceptable limits as outlined in Bank-wide Policies and Procedures * Balance cash drawer at end of every banking day * Assist customers in accessing safe deposit boxes * Provide customer referrals to bank personnel as appropriate * Scan proof work to Deposit Operations throughout each day * Perform end of day duties as needed, such as utilities and cash advance item reconciliation * Count and balance cash in automated teller machines (ATM) * Balance and complete regular maintenance on coin machine * Assist Banking Center Manager in opening and closing the Banking Center * Demonstrates a commitment to CSB's vision, mission, and core values and seeks to align one's behavior in such a way that gives these foundational principles the best chance at becoming a reality. Education: A high school diploma or general education degree (GED) is required. Summary of Employee Benefits: * Competitive base wage * Incentive compensation and profit sharing * Comprehensive benefits including medical, dental, vision, short- and long-term disability, and group life insurance - (plan and/or benefits eligibility requirements apply) * Paid time off for vacation, illness, bereavement, and jury duty * 401(k) with an employer match and on-site advisers * Employee Assistant Program (EAP) with free access to mental health resources * Comprehensive wellness program with financial incentives to promote a healthy lifestyle * Training and professional development opportunities to help you reach your long-term goals * Paid holidays available immediately upon hire * Volunteerism opportunities to give back to our local communities The Commercial & Savings Bank is an Equal Opportunity Employer.
    $29k-35k yearly est. 18d ago
  • Customer Service Representative - Sugarcreek Banking Center

    The Commercial & Savings Bank (CSB Bank 3.7company rating

    Sugarcreek, OH job

    The Commercial & Savings Bank (CSB) has been an independent community bank for 145 years, with 17 locations across Holmes, Medina, Stark, Tuscarawas, and Wayne counties. CSB is recognized as a top employer in our region as a nine-year winner of the NorthCoast 99 award (********************** which recognizes the 99 best employers for top talent in Northeast Ohio. This full-time position is located on-site at our Sugarcreek Banking Center, in Sugarcreek, Ohio. In addition to a competitive base wage, CSB offers a wide variety of employee benefits listed below. Summary: Provide exceptional service to our customers and prospects, complete transactions, grow customer portfolios and strengthen community relations with the Banking Center. Essential Functions: Essential duties and responsibilities include the following; however, other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Serve our customers in a professional and caring manner: * Adhere to CSB Customer Service & Retail Ready! Standards * Follow CSB's professional standards of dress and conduct. * Build rapport with customers by asking quality questions to help meet their needs * Demonstrates a commitment to CSB's vision, mission, and core values and seeks to align one's behavior in such a way that gives these foundational principles the best chance at becoming a reality. * Project a positive image of CSB: * Promote CSB by participating in community activities * Represent CSB through professional and courteous conduct. * Execute service & sales initiatives to support growth in customer portfolios: * Utilize relationship banking principles during customer interaction * Understand and have the ability to explain the features and benefits of all banking products and services * Recommend products and services that fit the needs of the customer * Operate the teller line within CSB established guidelines for providing excellent customer service and maintaining a productive workspace: * Complete customer transactions as outlined in the Retail Services Handbook while adhering to bank-wide policies and procedures * Maintain cash drawer within acceptable limits as outlined in Bank-wide Policies and Procedures * Balance cash drawer at end of every banking day * Assist customers in accessing safe deposit boxes * Provide customer referrals to bank personnel as appropriate * Scan proof work to Deposit Operations throughout each day * Perform end of day duties as needed, such as utilities and cash advance item reconciliation * Count and balance cash in automated teller machines (ATM) * Balance and complete regular maintenance on coin machine * Assist Banking Center Manager in opening and closing the Banking Center * Demonstrates a commitment to CSB's vision, mission, and core values and seeks to align one's behavior in such a way that gives these foundational principles the best chance at becoming a reality. Education: A high school diploma or general education degree (GED) is required. Summary of Employee Benefits: * Competitive base wage * Incentive compensation and profit sharing * Comprehensive benefits including medical, dental, vision, short- and long-term disability, and group life insurance - (plan and/or benefits eligibility requirements apply) * Paid time off for vacation, illness, bereavement, and jury duty * 401(k) with an employer match and on-site advisers * Employee Assistant Program (EAP) with free access to mental health resources * Comprehensive wellness program with financial incentives to promote a healthy lifestyle * Training and professional development opportunities to help you reach your long-term goals * Paid holidays available immediately upon hire * Volunteerism opportunities to give back to our local communities The Commercial & Savings Bank is an Equal Opportunity Employer.
    $29k-35k yearly est. 16d ago
  • Customer Service Representative - Berlin Banking Center

    The Commercial & Savings Bank (CSB Bank 3.7company rating

    Berlin, OH job

    The Commercial & Savings Bank (CSB) has been an independent community bank for 145 years, with 17 locations across Holmes, Medina, Stark, Tuscarawas, and Wayne counties. CSB is recognized as a top employer in our region as a nine-year winner of the NorthCoast 99 award (********************** which recognizes the 99 best employers for top talent in Northeast Ohio. This full-time position is located on-site at our Berlin Banking Center, in Berlin, Ohio. In addition to a competitive base wage, CSB offers a wide variety of employee benefits listed below. Summary: Provide exceptional service to our customers and prospects, complete transactions, grow customer portfolios and strengthen community relations with the Banking Center. Essential Functions: Essential duties and responsibilities include the following; however, other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Serve our customers in a professional and caring manner: * Adhere to CSB Customer Service & Retail Ready! Standards * Follow CSB's professional standards of dress and conduct. * Build rapport with customers by asking quality questions to help meet their needs * Demonstrates a commitment to CSB's vision, mission, and core values and seeks to align one's behavior in such a way that gives these foundational principles the best chance at becoming a reality. * Project a positive image of CSB: * Promote CSB by participating in community activities * Represent CSB through professional and courteous conduct. * Execute service & sales initiatives to support growth in customer portfolios: * Utilize relationship banking principles during customer interaction * Understand and have the ability to explain the features and benefits of all banking products and services * Recommend products and services that fit the needs of the customer * Operate the teller line within CSB established guidelines for providing excellent customer service and maintaining a productive workspace: * Complete customer transactions as outlined in the Retail Services Handbook while adhering to bank-wide policies and procedures * Maintain cash drawer within acceptable limits as outlined in Bank-wide Policies and Procedures * Balance cash drawer at end of every banking day * Assist customers in accessing safe deposit boxes * Provide customer referrals to bank personnel as appropriate * Scan proof work to Deposit Operations throughout each day * Perform end of day duties as needed, such as utilities and cash advance item reconciliation * Count and balance cash in automated teller machines (ATM) * Balance and complete regular maintenance on coin machine * Assist Banking Center Manager in opening and closing the Banking Center * Demonstrates a commitment to CSB's vision, mission, and core values and seeks to align one's behavior in such a way that gives these foundational principles the best chance at becoming a reality. Education: A high school diploma or general education degree (GED) is required. Summary of Employee Benefits: * Competitive base wage * Incentive compensation and profit sharing * Comprehensive benefits including medical, dental, vision, short- and long-term disability, and group life insurance - (plan and/or benefits eligibility requirements apply) * Paid time off for vacation, illness, bereavement, and jury duty * 401(k) with an employer match and on-site advisers * Employee Assistant Program (EAP) with free access to mental health resources * Comprehensive wellness program with financial incentives to promote a healthy lifestyle * Training and professional development opportunities to help you reach your long-term goals * Paid holidays available immediately upon hire * Volunteerism opportunities to give back to our local communities The Commercial & Savings Bank is an Equal Opportunity Employer.
    $29k-35k yearly est. 4d ago
  • Customer Service Representative - Holmes County Region

    The Commercial & Savings Bank (CSB Bank 3.7company rating

    Berlin, OH job

    The Commercial & Savings Bank (CSB) has been an independent community bank for 145 years, with 17 locations across Holmes, Medina, Stark, Tuscarawas, and Wayne counties. CSB is recognized as a top employer in our region as a eight-year winner of the NorthCoast 99 award (********************** which recognizes the 99 best employers for top talent in Northeast Ohio. This is a full-time floating position that is based in Millersburg, Ohio but will rotate throughout our Holmes County Banking Centers. In addition to a competitive base wage, CSB offers a wide variety of employee benefits listed below. Summary: Provide exceptional service to our customers and prospects, complete transactions, grow customer portfolios and strengthen community relations with the Banking Center. Essential Functions: Essential duties and responsibilities include the following; however, other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Serve our customers in a professional and caring manner: * Adhere to CSB Customer Service & Retail Ready! Standards * Follow CSB's professional standards of dress and conduct. * Build rapport with customers by asking quality questions to help meet their needs * Demonstrates a commitment to CSB's vision, mission, and core values and seeks to align one's behavior in such a way that gives these foundational principles the best chance at becoming a reality. * Project a positive image of CSB: * Promote CSB by participating in community activities * Represent CSB through professional and courteous conduct. * Execute service & sales initiatives to support growth in customer portfolios: * Utilize relationship banking principles during customer interaction * Understand and have the ability to explain the features and benefits of all banking products and services * Recommend products and services that fit the needs of the customer * Operate the teller line within CSB established guidelines for providing excellent customer service and maintaining a productive workspace: * Complete customer transactions as outlined in the Retail Services Handbook while adhering to bank-wide policies and procedures * Maintain cash drawer within acceptable limits as outlined in Bank-wide Policies and Procedures * Balance cash drawer at end of every banking day * Assist customers in accessing safe deposit boxes * Provide customer referrals to bank personnel as appropriate * Scan proof work to Deposit Operations throughout each day * Perform end of day duties as needed, such as utilities and cash advance item reconciliation * Count and balance cash in automated teller machines (ATM) * Balance and complete regular maintenance on coin machine * Assist Banking Center Manager in opening and closing the Banking Center * Demonstrates a commitment to CSB's vision, mission, and core values and seeks to align one's behavior in such a way that gives these foundational principles the best chance at becoming a reality. Education: A high school diploma or general education degree (GED) is required. Summary of Employee Benefits: * Competitive base wage * Incentive compensation and profit sharing * Comprehensive benefits including medical, dental, vision, short- and long-term disability, and group life insurance - (plan and/or benefits eligibility requirements apply) * Paid time off for vacation, illness, bereavement, and jury duty * 401(k) with an employer match and on-site advisers * Employee Assistant Program (EAP) with free access to mental health resources * Comprehensive wellness program with financial incentives to promote a healthy lifestyle * Training and professional development opportunities to help you reach your long-term goals * Paid holidays available immediately upon hire * Volunteerism opportunities to give back to our local communities The Commercial & Savings Bank is an Equal Opportunity Employer.
    $29k-35k yearly est. 18d ago

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Zippia gives an in-depth look into the details of First Bank Richmond, including salaries, political affiliations, employee data, and more, in order to inform job seekers about First Bank Richmond. The employee data is based on information from people who have self-reported their past or current employments at First Bank Richmond. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by First Bank Richmond. The data presented on this page does not represent the view of First Bank Richmond and its employees or that of Zippia.

First Bank Richmond may also be known as or be related to First Bank Richmond and First Mutual of Richmond, Inc.