Business Analyst jobs at First Citizens Bank - 104 jobs

This is a remote role that may be hired in several markets across the United States. This position provides consultative technical expertise for middleware and integration solutions within the Bank. This individual will play a critical role in driving stakeholder alignment, accelerating momentum across cross-functional teams, and supporting the development of common practices and governance frameworks that enable application teams to focus on delivery. Responsibilities Stakeholder Engagement & Momentum Building * Act as a catalyst for progress by fostering alignment across business, technology, and architecture teams. * Drive traction on enterprise initiatives by facilitating workshops, clarifying priorities, and removing blockers. * Translate complex architectural goals into digestible, actionable plans for diverse stakeholder groups. Enterprise Middleware and Integrations * Partner with product owners, developers, architects and cross-functional teams to identify, understand and business capability needs and associated roadmap * Support the rollout of middleware solutions and platforms/tools, ensuring alignment with enterprise architecture principles in support of business capability needs. Enterprise Architecture Alignment * Collaborate with enterprise architecture leadership to implement common practices and governance models. * Ensure business systems analysis efforts and associated solutions are aligned with the enterprise's Target Operating Models (TOMs) and strategic goals. Requirements Gathering & Analysis * Elicit, document, and validate business and technical requirements for middleware-related initiatives and broader architectural efforts. * Analyze current-state systems and processes to identify gaps, inefficiencies, and opportunities for improvement. Documentation & Communication * Create clear, concise documentation including process flows, use cases, data mapping and business requirements. * Communicate effectively with technical and non-technical audiences to ensure shared understanding and buy-in. Qualifications Bachelor's Degree and 10 years of experience in Information Technology OR High School Diploma or GED and 14 years of experience in Information Technology Preferred qualifications: * Demonstrated technical acumen with prior hands-on experience as a developer/Senior Analyst, enabling effective navigation of technical requirements and conversations. * Strong understanding of middleware technologies (e.g., API platforms, messaging tools, API gateways) and associate integration patterns. * Proven ability to drive stakeholder engagement and build momentum in complex, matrixed organizations. * Strong understanding of enterprise architecture principles and frameworks. * Exceptional communication and facilitation skills-able to translate technical concepts for non-technical audiences. * Experience supporting large-scale transformation initiatives is a plus. This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants. If hired in North Carolina, the base pay for this position is generally between $137,640 and $180,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment. This job posting has been extended until January 23, 2026. #LI-JM1 Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at ****************************************

WHAT IS THE OPPORTUNITY? This role is an opportunity to play an integral role on the Enterprise Fraud Management team. The role requires Fraud subject matter expertise, accountability for a specific Fraud Risk portfolio (e.g., a product like credit cards, or a channel like digital platforms); understanding the fraud risks and controls in the portfolio; and working with fraud, business, and product partners to mitigate current and emerging fraud risks. The role works closely with the Fraud Controls and Surveillance (rules and data science) and Fraud Operations teams to ensure appropriate management of fraud risk and client experience. The role requires regular executive level communication, a deep understanding of fraud risk, and strong analytical capabilities enabling the identification and remediation of fraud risk. WHAT WILL YOU DO? Leverage data to identify current and emerging fraud risks and to design suitable fraud control augmentations. Work with business, product, or channel owners to ensure awareness of fraud risks and to influence adoption of fraud controls that are commensurate with risk appetite and client experience expectations. Effective communication of fraud trends and solutions is critical. Key stakeholders include business, technology, and risk partner teams. Support new or existing product / channel fraud risk assessments to ensure vulnerabilities are identified and steps are taken to mitigate the risk. Develop, disseminate, and present fraud metrics, which enable understanding of risk and the efficacy of implemented solutions. Analyze and measure the effectiveness of existing Fraud and Business controls and develop repeatable and quantifiable improvements. Work collaboratively across Fraud Management and business teams to ideate, test, and implement fraud controls while understanding and communicating upstream/downstream impact of proposed changes. Support development, implementation, and continuous improvement of tools and best practices that support Fraud Risk Management activities. Support a high-performance environment by fostering an inclusive work environment, helping/elevating peers, and taking ownership of individual developmental goals. Act as brand ambassador of the Enterprise Fraud Management team by developing strong working relationships across the organization. Contribute to ad-hoc assignments and special projects. WHAT DO YOU NEED TO SUCCEED?Required Qualifications* Bachelors or equivalent work experience Minimum of 8 years of experience in financial services with a good understanding of the fundamental principles of banking, project management, and business control work Minimum of 2 years in operations, risk management, quality assurance, compliance, or an internal control/audit capacity Additional Qualifications Subject matter expertise in Credit Card and Debit Card fraud preferred Strong analytical and complex problem-solving skills Strong interpersonal, verbal, and written communication skills Advanced expertise in Microsoft Office Suite (required), including Microsoft, PowerPoint, Excel; preferably also Microsoft Visio Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities Ability to work independently and in a self-directed manner Ability to interact with all levels of management WHAT'S IN IT FOR YOU?CompensationStarting base salary: $101,231 - $172,355 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and PerksAt City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT USSince day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENTCity National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. #CA-NW. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.#CA-NW.

*WHAT IS THE OPPORTUNITY?* This role is an opportunity to play an integral role on the Enterprise Fraud Management team. The role requires Fraud subject matter expertise, accountability for a specific Fraud Risk portfolio (e.g., a product like credit cards, or a channel like digital platforms); understanding the fraud risks and controls in the portfolio; and working with fraud, business, and product partners to mitigate current and emerging fraud risks. The role works closely with the Fraud Controls and Surveillance (rules and data science) and Fraud Operations teams to ensure appropriate management of fraud risk and client experience. The role requires regular executive level communication, a deep understanding of fraud risk, and strong analytical capabilities enabling the identification and remediation of fraud risk. *WHAT WILL YOU DO?* * Leverage data to identify current and emerging fraud risks and to design suitable fraud control augmentations. * Work with business, product, or channel owners to ensure awareness of fraud risks and to influence adoption of fraud controls that are commensurate with risk appetite and client experience expectations. Effective communication of fraud trends and solutions is critical. Key stakeholders include business, technology, and risk partner teams. * Support new or existing product / channel fraud risk assessments to ensure vulnerabilities are identified and steps are taken to mitigate the risk. * Develop, disseminate, and present fraud metrics, which enable understanding of risk and the efficacy of implemented solutions. * Analyze and measure the effectiveness of existing Fraud and Business controls and develop repeatable and quantifiable improvements. * Work collaboratively across Fraud Management and business teams to ideate, test, and implement fraud controls while understanding and communicating upstream/downstream impact of proposed changes. * Support development, implementation, and continuous improvement of tools and best practices that support Fraud Risk Management activities. * Support a high-performance environment by fostering an inclusive work environment, helping/elevating peers, and taking ownership of individual developmental goals. * Act as brand ambassador of the Enterprise Fraud Management team by developing strong working relationships across the organization. * Contribute to ad-hoc assignments and special projects. WHAT DO YOU NEED TO SUCCEED? *Required Qualifications** * Bachelors or equivalent work experience * Minimum of 8 years of experience in financial services with a good understanding of the fundamental principles of banking, project management, and business control work * Minimum of 2 years in operations, risk management, quality assurance, compliance, or an internal control/audit capacity *Additional Qualifications* * Subject matter expertise in Credit Card and Debit Card fraud preferred * Strong analytical and complex problem-solving skills * Strong interpersonal, verbal, and written communication skills * Advanced expertise in Microsoft Office Suite (required), including Microsoft, PowerPoint, Excel; preferably also Microsoft Visio * Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities * Ability to work independently and in a self-directed manner * Ability to interact with all levels of management *WHAT'S IN IT FOR YOU?* *Compensation*Starting base salary: $101,231 - $172,355 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. *Benefits and Perks* At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: * Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date * Generous 401(k) company matching contribution * Career Development through Tuition Reimbursement and other internal upskilling and training resources * Valued Time Away benefits including vacation, sick and volunteer time * Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs * Career Mobility support from a dedicated recruitment team * Colleague Resource Groups to support networking and community engagement Get a more detailed look at our ********************************* ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at ********************************** *INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT* City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. #CA-NW. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.#CA-NW.

WHAT IS THE OPPORTUNITY? Serve as the business expert for the development, maintenance, training, regulatory compliance and support of all processes related to the residential lending systems. Design, test, and implement system enhancements and provide technical production support for end-users. Coordinate with line of business for project implementation and oversee all required post-implementation tasks to ensure business line satisfaction. WHAT WILL YOU DO? * Determine business line system needs and objectives and consults with business line regarding problems with current business applications or systems, enhancements, or new functionality. * Prepare business and system requirements for maintenance/enhancements and present recommendations to division management. * Gather information and write business/system requirements, build workflows, develop and code documents and supports the Residential Lending division for trouble shooting * Conduct all user and quality assurance testing on systems and conduct maintenance testing. Develop test scripts to quality control all changes. Interact with software vendors and BATS to implement software enhancements. * Collaborate with external departments, including but not limited to Credit Administration, BATS, Legal, and Product Management, to create and implement documents, products and services as they relate to the system application. * Provide system application support to end-users and effectively troubleshoot system application problems. Make system configuration changes or coordinate changes with vendors or BATS to correct identified problems. * Prepare documentation on system enhancements and communicate key system changes to the training department. * Complies fully with all Bank Administrative, Operational and Credit policies and procedures as well as all regulatory requirements (e.g., Bank Secrecy Act, Know Your Client, Community Reinvestment Act, Fair Lending Practices, Code of Conduct, etc.). WHAT DO YOU NEED TO SUCCEED? *Required Qualifications** * Minimum 4 years experience as business analyst or operations analyst specifically supporting loan origination systems. * Minimum 4 years experience hands-on system design, testing, and production support including writing business requirements and conducting user acceptance testing. * Minimum 4 years experience working in the financial industry required with focus on consumer and mortgage lending. *Additional Qualifications* * Excellent analytical and problem-solving skills. * Prior mortgage experience from point of sale to servicing. * Understanding of federal/state regulatory policies and procedures. * Thorough knowledge software development and maintenance methodologies including quality assurance and business cycle testing. * Ability to develop detailed, clearly written business requirements and system/process workflows. * Experience with planning, designing, and execution of user acceptance testing. * Intermediate to advanced proficiency in MS Word, Excel, PowerPoint, and Visio. * Working knowledge of agile/scrum practices. * Proven ability to lead projects and initiatives to achieve desired business results. * Strong attention to detail and possess exceptional organizational skills. * Excellent verbal and written communications skills. * College degree preferred. *WHAT'S IN IT FOR YOU?* *Compensation*Starting base salary: $34.55 - $55.19 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. *Benefits and Perks* At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: * Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date * Generous 401(k) company matching contribution * Career Development through Tuition Reimbursement and other internal upskilling and training resources * Valued Time Away benefits including vacation, sick and volunteer time * Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs * Career Mobility support from a dedicated recruitment team * Colleague Resource Groups to support networking and community engagement Get a more detailed look at our ********************************* ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at ********************************** *INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT* City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

WHAT IS THE OPPORTUNITY? Serve as the business expert for the development, maintenance, training, regulatory compliance and support of all processes related to the residential lending systems. Design, test, and implement system enhancements and provide technical production support for end-users. Coordinate with line of business for project implementation and oversee all required post-implementation tasks to ensure business line satisfaction. WHAT WILL YOU DO? * Determine business line system needs and objectives and consults with business line regarding problems with current business applications or systems, enhancements, or new functionality. * Prepare business and system requirements for maintenance/enhancements and present recommendations to division management. * Gather information and write business/system requirements, build workflows, develop and code documents and supports the Residential Lending division for trouble shooting * Conduct all user and quality assurance testing on systems and conduct maintenance testing. Develop test scripts to quality control all changes. Interact with software vendors and BATS to implement software enhancements. * Collaborate with external departments, including but not limited to Credit Administration, BATS, Legal, and Product Management, to create and implement documents, products and services as they relate to the system application. * Provide system application support to end-users and effectively troubleshoot system application problems. Make system configuration changes or coordinate changes with vendors or BATS to correct identified problems. * Prepare documentation on system enhancements and communicate key system changes to the training department. * Complies fully with all Bank Administrative, Operational and Credit policies and procedures as well as all regulatory requirements (e.g., Bank Secrecy Act, Know Your Client, Community Reinvestment Act, Fair Lending Practices, Code of Conduct, etc.). WHAT DO YOU NEED TO SUCCEED? *Required Qualifications** * Minimum 4 years experience as business analyst or operations analyst specifically supporting loan origination systems. * Minimum 4 years experience hands-on system design, testing, and production support including writing business requirements and conducting user acceptance testing. * Minimum 4 years experience working in the financial industry required with focus on consumer and mortgage lending. *Additional Qualifications* * Excellent analytical and problem-solving skills. * Prior mortgage experience from point of sale to servicing. * Understanding of federal/state regulatory policies and procedures. * Thorough knowledge software development and maintenance methodologies including quality assurance and business cycle testing. * Ability to develop detailed, clearly written business requirements and system/process workflows. * Experience with planning, designing, and execution of user acceptance testing. * Intermediate to advanced proficiency in MS Word, Excel, PowerPoint, and Visio. * Working knowledge of agile/scrum practices. * Proven ability to lead projects and initiatives to achieve desired business results. * Strong attention to detail and possess exceptional organizational skills. * Excellent verbal and written communications skills. * College degree preferred. *WHAT'S IN IT FOR YOU?* *Compensation*Starting base salary: $34.55 - $55.19 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. *Benefits and Perks* At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: * Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date * Generous 401(k) company matching contribution * Career Development through Tuition Reimbursement and other internal upskilling and training resources * Valued Time Away benefits including vacation, sick and volunteer time * Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs * Career Mobility support from a dedicated recruitment team * Colleague Resource Groups to support networking and community engagement Get a more detailed look at our ********************************* ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at ********************************** *INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT* City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

WHAT IS THE OPPORTUNITY? Working within the Wealth Management division, you will be part of the team that provides oversight and guidance to City National's lines of business with a strong focus on integrated and streamlined investment management governance programs. WHAT WILL YOU DO? * Build and sustain effective relationships and alliances both internally and across all lines of business and staff areas to help deliver results and to ensure applicable issues are identified, analyzed and managed appropriately. Understand interdependencies across LOBs and support groups to achieve success in supporting remediation of regulatory, internal audit, and self-identified issues. * Analyze, evaluate and periodically review current risk management practices relating to Fiduciary activities across the organization. Collaborate closely with colleagues across Risk, Compliance and Internal Audit to strengthen the control environment and enhance risk management practices. * Monitor Fiduciary activities for adherence to CNB's policies and procedures, including ongoing review of Fiduciary committee charters and reporting. * Analyze and evaluate data presented to Fiduciary committees to 1) identify reporting gaps and 2) ensure Fiduciary data accuracy and completeness, including data provided by applicable advisers/sub-advisers. * Support development of reporting associated with Fiduciary activities to appropriate governance committees. * Support execution of activities described in the Investment Management Policy, including adherence to related policies and procedures. * Support audit and examination activities. WHAT DO YOU NEED TO SUCCEED? *Required Qualifications** * Bachelor's Degree or equivalent * Minimum 5 years within or related to financial services *Additional Qualifications* * Knowledge of OCC Reg 9 * 5 years in a role requiring complex problem solving * Investment product knowledge preferred * Strong interpersonal and influencing skills - and ability to interact with colleagues at all levels in a peer-like way, and achieve goals without direct control over resources * Strong emerging end-to-end generalist problem solving skills, e.g., defining and deconstructing problems, prioritizing issues and analysis, structuring and building quantitative and qualitative/conceptual analyses * Demonstrated ability to influence change, build relationships, communicate effectively, work under pressure, manage multiple priorities and deliver high caliber results. * Proficiency with MS Excel and PowerPoint * Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities. * An outstanding ability to analyze problems, communicate effectively and confidently (both oral and written), work well in cross-functional teams * Quick learning ability, outstanding analytical skills and a structured way of thinking, your attention to details is exceptional * Operate well under stress, even faced with tight timelines for ambitious deliverables * Excellent relationship and stakeholder management skills * Be able to handle uncertainty well, and are able to simplify complexity *WHAT'S IN IT FOR YOU?* *Compensation*Starting base salary: $92,114 - $156,880 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. *Benefits and Perks* At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: * Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date * Generous 401(k) company matching contribution * Career Development through Tuition Reimbursement and other internal upskilling and training resources * Valued Time Away benefits including vacation, sick and volunteer time * Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs * Career Mobility support from a dedicated recruitment team * Colleague Resource Groups to support networking and community engagement Get a more detailed look at our ********************************* ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at ********************************** *INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT* City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

WHAT IS THE OPPORTUNITY? The role of the Project Manager is to plan, execute, and finalize Bank projects according to timelines, milestone events and within budget. This includes acquiring resources, capacity planning and coordinating and motivating all project team members, contractors and or consultants to flawlessly complete project deliverables. Project Managers help define project objectives, scope and requirements; and ensure high levels of development and project execution throughout its life cycle. City National Bank Project Managers must adhere to the CNB Project Management Lifecycle Methodology. WHAT WILL YOU DO? * Assembles project team, assigns individual responsibilities, identifies appropriate resources needed, and develops schedule to ensure timely completion of project and meeting deadlines of project. * Participates in meeting activities to identify project goals and gain consensus on project steps, schedule and implementation procedures; fosters cooperation and involvement of support team. * Interviews colleagues/client to identify and analyze needs; develops project plan and provides input to recommendations for request/problem resolution. * Identifies internal and/or external resources to ensure successful project completion. * Monitors development activities relating to meeting project objectives, budget, quality standards and schedule. * Manages several projects of varying size concurrently and consults with all levels of management which may require coordinating activities across multiple departments and/or divisions. * Prepares project status reports; makes alterations in project plan as needed. * Fosters and maintains good relationships with colleagues/clients to ensure that processes are integrated to support expected customer service levels. Acts as business partner by managing expectations and providing guidance and advice throughout project duration. * Complies fully with all Bank Operational and Credit policies and procedures as well as all regulatory requirements (e.g. FFIEC, Bank Secrecy Act, Know Your Client, Community Reinvestment Act, Fair Lending Practices, Code of Conduct, etc.). * Completes all required training. WHAT DO YOU NEED TO SUCCEED? *Required Qualifications** * Bachelor's Degree or equivalent * Minimum 5 years experience managing complex projects involving a large team. * Minimum 5 years banking or financial industry experience. * Minimum 5 years experience in Treasury Services/Cash Management * Minimum 7 years project manager or equivalent consulting experience with strong strategic management and planning expertise -CLC *Additional Qualifications* * Bachelor's degree preferred * Must be extremely knowledgeable in all aspects of project methodology, management tools and techniques across all project activities. * Solid understanding and planning skills in all aspects of a system/business project lifecycle, i.e. enhancements, user requirements, application configuration * Ability to identify excessive cycle time and/or costs and develop alternative courses of action associated with the project's life-cycle * Demonstrated tract record of delivering positive results in project work, including high quality implementations, cost savings, revenue enhancements and within time and budgetary constraints * Ability to manage resources directly and through cross functional teams * Full conversant on issues and current trends as they relate to the banking industry's continuity and operational resilience requirements * Ability to set and develop strategic goals and techniques for a project and effectively communicate this to all project team members *WHAT'S IN IT FOR YOU?* *Compensation*Starting base salary: $92,114 - $156,880 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. *Benefits and Perks* At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: * Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date * Generous 401(k) company matching contribution * Career Development through Tuition Reimbursement and other internal upskilling and training resources * Valued Time Away benefits including vacation, sick and volunteer time * Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs * Career Mobility support from a dedicated recruitment team * Colleague Resource Groups to support networking and community engagement Get a more detailed look at our ********************************* ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at ********************************** *INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT* City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

WHAT IS THE OPPORTUNITY? The Tech Process Improvement Analyst works with departments across Technology and Innovation (T&I) to assess processes and apply Lean Six Sigma methodologies to improve the efficiency of technology processes, to drive achieving specific objectives of Cost Transformation within T&I. The Cost Transformation objectives include providing transparency into budgets, facilitating efficient management of spend, and demonstrating value to business stakeholders. WHAT WILL YOU DO? * Drive completion with documenting business processes - 20% * Coordinate the collection of data on documented business processes to establish baseline current state, including summarizing root causes of inefficiencies in current processes. - 20% * Complete and summarize analysis of data collected on business processes to identify root causes of inefficiencies in current processes and drive prioritization of improvements. - 20% * Develop, refine, and finalize solutions to identified root causes that drive inefficiencies in current state business processes, including process redesign with focus on sustainable improvement. - 20% * Design, refine, finalize, and implement key performance indicators to demonstrate implemented solutions are driving sustainable improvement, including designing management reporting and feedback loops. - 15% * Lead ad-hoc process analysis, in response to dynamic and changing business needs - 5% WHAT DO YOU NEED TO SUCCEED? *Required Qualifications** * Bachelor's Degree or equivalent * 4 years of business process improvement experience *Additional Qualifications* * Experience in financial services institutions preferred * Lean Six Sigma Black Belt preferred *WHAT'S IN IT FOR YOU?* *Compensation*Starting base salary: $77,000 - $143,000 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. *Benefits and Perks* At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: * Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date * Generous 401(k) company matching contribution * Career Development through Tuition Reimbursement and other internal upskilling and training resources * Valued Time Away benefits including vacation, sick and volunteer time * Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs * Career Mobility support from a dedicated recruitment team * Colleague Resource Groups to support networking and community engagement Get a more detailed look at our ********************************* ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at ********************************** *INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT* City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

WHAT IS THE OPPORTUNITY? The role of the Project Manager is to plan, execute, and finalize Bank projects according to timelines, milestone events and within budget. This includes acquiring resources, capacity planning and coordinating and motivating all project team members, contractors and or consultants to flawlessly complete project deliverables. Project Managers help define project objectives, scope and requirements; and ensure high levels of development and project execution throughout its life cycle. City National Bank Project Managers must adhere to the CNB Project Management Lifecycle Methodology. WHAT WILL YOU DO? * Assembles project team, assigns individual responsibilities, identifies appropriate resources needed, and develops schedule to ensure timely completion of project and meeting deadlines of project. * Participates in meeting activities to identify project goals and gain consensus on project steps, schedule and implementation procedures; fosters cooperation and involvement of support team. * Interviews colleagues/client to identify and analyze needs; develops project plan and provides input to recommendations for request/problem resolution. * Identifies internal and/or external resources to ensure successful project completion. * Monitors development activities relating to meeting project objectives, budget, quality standards and schedule. * Manages several projects of varying size concurrently and consults with all levels of management which may require coordinating activities across multiple departments and/or divisions. * Prepares project status reports; makes alterations in project plan as needed. * Fosters and maintains good relationships with colleagues/clients to ensure that processes are integrated to support expected customer service levels. Acts as business partner by managing expectations and providing guidance and advice throughout project duration. * Complies fully with all Bank Operational and Credit policies and procedures as well as all regulatory requirements (e.g. FFIEC, Bank Secrecy Act, Know Your Client, Community Reinvestment Act, Fair Lending Practices, Code of Conduct, etc.). * Completes all required training. WHAT DO YOU NEED TO SUCCEED? *Required Qualifications** * Bachelor's Degree or equivalent * Minimum 5 years experience managing complex projects involving a large team. * Minimum 5 years banking or financial industry experience. * Minimum 5 years experience in Treasury Services/Cash Management * Minimum 7 years project manager or equivalent consulting experience with strong strategic management and planning expertise -CLC *Additional Qualifications* * Bachelor's degree preferred * Must be extremely knowledgeable in all aspects of project methodology, management tools and techniques across all project activities. * Solid understanding and planning skills in all aspects of a system/business project lifecycle, i.e. enhancements, user requirements, application configuration * Ability to identify excessive cycle time and/or costs and develop alternative courses of action associated with the project's life-cycle * Demonstrated tract record of delivering positive results in project work, including high quality implementations, cost savings, revenue enhancements and within time and budgetary constraints * Ability to manage resources directly and through cross functional teams * Full conversant on issues and current trends as they relate to the banking industry's continuity and operational resilience requirements * Ability to set and develop strategic goals and techniques for a project and effectively communicate this to all project team members *WHAT'S IN IT FOR YOU?* *Compensation*Starting base salary: $92,114 - $156,880 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. *Benefits and Perks* At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: * Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date * Generous 401(k) company matching contribution * Career Development through Tuition Reimbursement and other internal upskilling and training resources * Valued Time Away benefits including vacation, sick and volunteer time * Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs * Career Mobility support from a dedicated recruitment team * Colleague Resource Groups to support networking and community engagement Get a more detailed look at our ********************************* ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at ********************************** *INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT* City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for performing more complex analysis and modeling to minimize loss exposure and negative impacts to the customer experience. Key responsibilities include utilizing a variety of systems such as Excel, SAS, SQL, Tableau, and other relational data bases to provide analytical support on strategies, ensure goals are met, and propose policy and procedural changes within segmentation structures to produce optimal results. Job expectations include evaluating data to assess potential fraud risk and create mitigation strategies. The First Party Fraud Strategies team is seeking an analytically driven and intellectually curious Analyst to support fraud mitigation efforts across our Small Business product portfolio, including Card and Line of Credit. In this role, you will work with large datasets to identify emerging fraud patterns, develop and monitor account management strategies, and partner with our Operation, Product, and Technology teams to help reduce fraud losses through data-driven decision-making. Responsibilities: Recommends ways to help the business achieve desired outcomes and make informed business decisions using data analysis outputs Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance Leads coordination of the production of product performance reports and updates for senior management Required Qualifications: Proven analytical ability as demonstrated through 2+ years related professional work experience 2+ years of experience using database software and analytical/reporting tools, such as SAS, SQL, DB2 to access large relational databases Bachelor's degree in mathematics, statistics, computer science, engineering, economics, finance, or a related quantitative discipline Strong working knowledge of the process and tools used for development, validation, implementation and documentation of credit risk and/or marketing business strategies and scoring toolkits Excellent presentation, communication, and organizational skills A passion for learning and using data to derive trends, detect risks, and execute strategy projects Demonstrates a strong understanding of credit risk strategies, financial drivers, and credit operations with proven problem-solving skills Proficient in MS Office applications (Excel, PowerPoint, and Word) Must be decisive and client focused Must be a team player, creative, strategic, and be a thoughtful risk-taker Effective project management and organizational skills; ability to collaborate, manage, and expand relationships across the organization and with all levels of management Desired Qualifications: Master's degree preferred. Previous Credit experience and knowledge of Credit policies and procedures is desirable Previous experience in developing credit risk strategies or models preferred Analytic work experience in support of consumer or small business lending involving the use of credit bureau information Skills: Business Analytics Business Intelligence Data Quality Management Fraud Management Monitoring, Surveillance, and Testing Collaboration Data Visualization Oral Communications Problem Solving Written Communications Analytical Thinking Critical Thinking Data and Trend Analysis Innovative Thinking Research Shift: 1st shift (United States of America) Hours Per Week: 40

Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance. Merrill's Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America. Merrill is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Merrill, we empower you to bring your whole self to work. We value diversity in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different backgrounds and bring their unique perspectives, ideas and experiences, helping to create a work community that is culture driven, resilient, results focused and effective. Job Description: The Business Analyst is responsible for providing business metric and program analysis, report management, and project support at several different levels. The position requires the incumbent to have diverse administrative expertise and to oversee various policies, programs, and initiatives, to be able to think strategically, as well as perform in a proactive manner with limited supervision. The position also requires the individual to build and maintain relationships with field management, and work closely with other organizations within the LOB. Merrill Private Wealth Management, International and Institutional is a division of Merrill Lynch Wealth Management that offers a broad array of personalized wealth management products and services. This group provides tailored solutions to meet the sophisticated needs of ultra-high net worth individuals and institutions. The Merrill Private Wealth Management, International & Institutional Business Analyst will work with the Chief Operating Officer of PWM, International and Institutional to provide analytics and reporting in support of the three lines of business. The position requires the individual to build, collaborate and maintain relationships with other members of the COO team and partners across MLWM and the Enterprise. Responsibilities: Manages a portfolio of reports and analytics Conducts analysis and assists in identifying trends and opportunities to grow business, manage expenses, and improve operating models Provides leadership with timely and appropriate status/progress reports and key metrics relevant to business initiatives Recommends improvements for greater efficiencies and productivity Carries out all regular assigned tasks as well as ad hoc analysis to support LOB leadership, the COO organization and field leaders Required Qualifications: 2+ years financial industry experience Strategic mindset with strong analytical skills Excellent interpersonal, communication (verbal and written) and relationship building skills Ability to prioritize work and deliver projects in a timely manner Detail oriented Strong organization and follow-through skills Proactive team player, cooperative and willing to help in any situation Proficiency in Microsoft Windows and Office applications, especially Excel, PowerPoint, and Word Strong desire to excel and execute in a dynamic environment Desired Qualifications: Bachelor's degree in related field Knowledge and experience in the wealth management industry Understanding of MWM reporting platforms and tools like PMAC Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - MA - Boston - 100 Federal St - 100 Federal St Lp (MA5100), US - NJ - Pennington - 1600 American Blvd - Hopewell Bldg 6 (NJ2600), US - NY - New York - 225 LIBERTY ST (NY3002) Pay and benefits information Pay range$70,000.00 - $100,000.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! : This job is responsible for facilitating scrum ceremonies, managing dependencies, providing visibility into delivery plans and progress, promoting agile principles and mindset through coaching, and enabling continuous improvement across multiple scrum teams. Key responsibilities include optimizing the flow of stories and the value delivered for medium to high complexity projects and programs. Job expectations include ensuring the team resolves impediments quickly, following agreed-to processes, and maintaining a good relationship with the product management team and other stakeholders. Responsibilities: Facilitates Scrum ceremonies including Sprint Planning, Daily Scrum, Backlog Refinement, Sprint Demos/Reviews, and Sprint Retrospectives Provides visibility into the Agile team's delivery plans and progress against plan to stakeholders Manages risk including dependency management, impediment removal and compliance with Enterprise Change Management and other policy requirements Applies metrics to assess team delivery, maturity, and performance and identifies and shares improvement opportunities with the team Partners with product stakeholders to ensure the team has a healthy product and Sprint backlog Provides coaching and mentoring to the team for them to become high performing by collaborating, focusing on continuous improvement including cross-training, and sharing knowledge on scrum practices and Agile principles Leads scaled planning for the team including Pre Planning/Preparation and Program Increment Planning Events) and represents the team in Scrum of Scrums/Agile Release Train Syncs Skills: Agile Practices Business Acumen DevOps Practices Influence Result Orientation Collaboration Solution Delivery Process Solution Design Technical Strategy Development Test Engineering Application Development Architecture Automation Risk Management Stakeholder Management LOB Specific Job DescriptionPosition Summary Exciting opportunity to join our EET Service Management Engineering team where we drive improvements, reduce operational risks, and seek to find faster, simpler, and more efficient ways to strengthen our Collaboration & Productivity infrastructure while adhering to Banks standards and practices. Partner with enterprise stakeholders as a Jira Scrum Master, leveraging Jira to manage boards, optimize workflows, and maintain alignment with Scrum principles and Agile best practices. Additionally, support critical service management routines including change management, capacity planning, inventory control, problem management, and governance of non-permitted technologies. Candidate should have excellent analytical, critical thinking and communication skills, and a process improvement mind-set. The candidate will develop working relationships with operations, project, and technology teams along with process owners while building trust and confidence at all levels. The ideal candidate will be a strong contributor and a self-starter who can analyze data and drive to logical outcomes while constantly challenging the status quo. Key Responsibilities: Serve as Jira Scrum Master by facilitate Scrum ceremonies (Sprint Planning, Retrospectives, Reviews). Configure and manage Jira boards, workflows, dashboards, and reporting tools to optimize team performance and delivery. Coach teams on Agile principles and Scrum framework. Support the Product Owner in managing and refining the product backlog using Jira. Identify and help remove impediments to ensure team productivity. Document and communicate PI objectives, dependencies, and risks using Jira. Partner with cross-tower teams to define solution needs, gather technical requirements, and oversee implementation. Engage with other teams to identify dependencies, document them in Jira, and manage escalations to meet objectives. Analyze technical data processing routines and design solutions that improve efficiency, strengthen controls, and reduce operational risk. Drive strategic initiatives that foster a culture of operational excellence and ongoing process improvement. Ensure compliance with risk programs and accountability for technical, process, and service deliverables. Develop and implement improvement plans, automate routine tasks, manage operational processes, and use data analytics to drive service quality, efficiency, and overall effectiveness. Primary Skill Jira Minimum Years of Experience 5 Required Qualifications Working knowledge of Scrum Master responsibilities, including facilitating ceremonies, supporting Agile practices, and ensuring team alignment with Scrum principles. Hands-on experience using Jira for backlog management, sprint planning, dashboards, workflows, and reporting. Ability to track and report team progress using Jira metrics. Foundational knowledge of Jira roles and their responsibilities. Strong communication and collaboration skills for working with multiple teams and stakeholders. Excellent organizational and time management skills; able to manage multiple priorities under pressure. Strong analytical and problem-solving skills with attention to detail. Self-motivated with ability to prioritize tasks, meet deadlines, and manage changing priorities. Expected to proactively identify opportunities to improve manual processes. Ability to design and deliver clear, data-driven reports that provide actionable insights, support decision-making, and communicate complex information in a concise, visual format. Identify and implement process improvements to enhance team efficiency. Working knowledge of ServiceNow for IT service management processes. Desired Qualifications Proven experience in Jira Scrum Mastery, along with deep knowledge of Agile practices, is highly regarded. Skilled in interpreting Jira reports, identifying trends in team performance, and providing insights to improve processes. Recognizes potential impediments early and escalates risks appropriately to ensure timely resolution. Experience with the appropriate methods and tools (i.e., workshops, process flow, Visio, BPML) to document system designs, data flows and dependencies. Working knowledge of SQL and database tools to extract and manipulate data to support process analysis and improvements. Proficiency in Excel, Power BI, Tableau. Experience building prototype for data processes, automation workflows, and visualization dashboards and providing support during build/implementation. Technical writer with voice and video platform support/engineering expertise. Knowledge of networking concepts across multiple platforms, including LAN/WAN, network protocols and routing, server operating systems, IP networking, and internet/intranet technologies. Facilitate productive meetings and interactive workshops that drive alignment and actionable outcomes. Eagerness and capability to learn and apply new technology solutions. Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - NJ - Jersey City - 101 Hudson St - 101 Hudson (NJ2101) Pay and benefits information Pay range$97,400.00 - $150,000.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Title: Technology Business Systems Consultant Alternate Location: Phoenix, AZ Duration: 12 months Work Engagement: W2 Work Schedule: 3 days in office/2 days remote Benefits on offer for this contract position: Health Insurance, Life insurance, 401K and Voluntary Benefits Summary: This Technology Business Systems Consultant will support the development of Microsoft 365 solutions, including the use of SharePoint Online, Microsoft Power Platform, Copilot, Fabric, Adaptive Cards and associated Microsoft solutions. They will help analyze the needs, develop requirements, and oversee the building of complex solutions and the use of Microsoft Artificial Intelligence in support of these solutions. Responsibilities: Solution Development & AI Integration * Analyze business needs and translate them into technical requirements. * Design and oversee the development of complex Microsoft 365 solutions, incorporating Microsoft AI capabilities for enhanced functionality. Collaboration & Governance * Partner with the SharePoint/Microsoft 365 Governance Team, business product owners, technology teams, and content managers to ensure compliance and best practices. * Support governance standards for SharePoint Online, MS Teams, and related tools. Microsoft Power Platform Expertise * Provide direct support for Power Apps, Power Automate flows, Power BI dashboards, and Copilot integrations. * Develop and maintain custom applications and workflows to optimize business processes. Stakeholder Engagement * Collaborate with business and technology partners to manage project efforts and deliver solutions that meet strategic objectives. * Communicate effectively with stakeholders to ensure alignment and successful adoption of solutions. Qualifications: * Applicants must be authorized to work for ANY employer in the U.S. This position is not eligible for visa sponsorship. * Strong experience with Microsoft 365 ecosystem, including SharePoint Online, MS Teams, and governance principles. * Hands-on expertise in Power Platform (Power Apps, Power Automate, Power BI). * Familiarity with Copilot, Fabric, and Adaptive Cards. * Ability to analyze complex business requirements and translate them into technical solutions. * Excellent communication and collaboration skills across business and technology teams * Agile methodology experience. * Financial services experience (preferred)

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for the planning, development, and implementation of infrastructure solutions to meet specific deployment requirements aligned with available playbooks and technical blueprints. Key responsibilities include providing and communicating technology solutions across audiences and participating in projects and activities related to special initiatives or operations. Job expectations include leading the resolution process for problems, adhering to defined practices and policies to obtain results, and establishing input/output processes and working parameters for systems. Position Summary: The Collaboration Operations Support Analyst is responsible for the support of the Enterprise SharePoint Collaboration application platform. This role acts as application analyst who will be responsible for the day to day operations of the environment, critical client escalations and responsible for all production changes and new infrastructure deployments. Executes processes in support of the IT infrastructure and resources required to plan for, develop, deliver and support IT services and products to meet the needs of a business within required SLAs. Prepares for new or changed services, management of the change process and the maintenance of regulatory, legal and professional standards. Manage and support infrastructure applications and related data repositories on a day to day basis. Monitor, measure, report and review current performance of application services and ensure availability and capacity meet business demand. Apply applicable information security procedures to maintain compliance across infrastructure applications. Manages the performance of systems and services in terms of their contribution to business performance and their financial costs and sustainability. Supports the development of continual service improvement plans to ensure the IT infrastructure adequately supports business needs. Facilitates the resolution (both reactive and proactive) of problems throughout the information system lifecycle, including classification, prioritization and initiation of action. Documentation of root causes and implementation of remedies to prevent future incidents. Installs, configures and troubleshoots Application(s) used to support IT Services. Acts as third level resources for Collaboration application(s). Collaborates effectively with their Architecture/Engineering peers for new initiative solution planning, testing/validation, complex troubleshooting, and problem resolution . On-Call support responsibilities (coverage nights & weekends). Responsibilities: Manages stability, resiliency, reliability, and performance of supported systems Fulfills requests from business users and operations and communicates technical status updates with appropriate teams Captures and translates business requirements into infrastructure and/or system design for specific implementations and collaborates with technology stakeholders, Solution Delivery Management teams, Technology Project Management teams, Solutions Engineering teams, and technical service providers for system design and deployment Supports change implementations, proactively identifies potential issues resulting from the changes, and performs access and/or physical provisioning/deprovisioning (additions, modifications, and deletions) for infrastructure and applications Provides consulting services to Core Technology Infrastructure (CTI) and technical partners, executes procedures reliably, and escalates appropriately to solve incidents quickly Provides release support when needed and manages engagement across audiences Provides full lifecycle management of the infrastructure and application environments Qualifications: 5+ years' experience with Microsoft SharePoint (2016, SE, & SP Online) & One Drive for Business & Teams. 5+ years Microsoft PowerShell and scripting technologies. Experience with monitoring technologies (Splunk. SCOM & SiteScope). Solid understanding of Active Directory, Server, Database (SQL) and networking technologies. Experience with virtual platforms (client and server) and Microsoft Office products. Capable of working effectively under a high pressure and demanding work environment. Proven experience in problem identification, troubleshooting and resolution. Excellent written and verbal communication skills. Ability to effectively interface with key software/hardware partners such as Microsoft, AvePoint, etc. Experience with the incident, change & problem management disciplines; and knowledge of the Remedy ITSM application toolset. Desired Qualifications ITIL Certification and in depth understanding of ITIL principles, functions and processes is a plus. Server, Storage & Network experience. Skills: Innovative Thinking Production Support Result Orientation Risk Management Solution Design Adaptability Analytical Thinking Collaboration Influence Solution Delivery Process Architecture Automation DevOps Practices Project Management Stakeholder Management Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - NJ - Pennington - 1300 American Blvd - Hopewell Bldg 3 (NJ2130) Pay and benefits information Pay range$78,600.00 - $134,300.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Wealth & Investment Management (WIM) is one of the United States' leading providers of financial and investment services. We offer a full range of personalized wealth management, investment, planning, and retirement products and services to help meet clients' unique needs and to help them pursue their financial goals more confidently. We bring together subject matter expertise, products, and services, so it's easier for clients to do business with us and for advisors to support their clients. Banking, Lending, & Trust unlocks access to Wells Fargo Bank products and services to high-net-worth and ultra-high-net-worth individuals and families based on needs related to banking, custom lending, and trust services. These bank specialists leverage resources, valuable research, relationships, custom solutions, and highly tuned strategies to address clients' unique needs and aspirations. About this role: Wells Fargo is seeking a Senior Business Execution Consultant within the Credit Solutions CAO (Chief Administrative Office). This position plays a pivotal role in driving strategic initiatives primarily in the securities-based lending space. This role is ideal for a seasoned professional with experience with securities-based lending as well as deep expertise in project management, process optimization, and cross-functional collaboration. Working at Wells Fargo | Jobs and Careers at Wells Fargo (wellsfargojobs.com) In this role, you will: Maintain a clear and consistent list of priorities to ensure alignment across teams and initiatives Collaborate with cross-functional teams to communicate priorities and manage expectations effectively Research moderately complex business, operational, and strategic initiatives that require analytical skills, basic knowledge of organizational strategy and Business Execution Assist in the planning and execution of a variety of initiatives that may include risk mitigation, efficiency, and customer experience Drive projects forward by removing obstacles, monitoring progress, engaging with cross functional stakeholders and ensuring timely delivery of key milestones. Act as a change management champion by guiding stakeholders through transitions and fostering adoption of new processes Identify and implement best practices for continuous improvement in project execution and change management. * This individual will focus on all things lending primarily focused on Securities Based Lending with some exposure to Custom Lending. They will engage with partners in Wealth and Investment Management (WIM) Operations, Credit Solutions Leadership, Client Relationship Group, Credit Risk, Compliance, Finance, Legal and Control. This person will serve as a Subject Matter Expert within the CAO and will be responsible for helping drive project strategy/vision for securities-based lending. Required Qualifications: 4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Wealth Management experience, especially experience with Securities Based Lending Advanced proficiency in Microsoft Office Suite Strong understanding of banking and lending operations to include credit products, loan lifecycle management, underwriting, and servicing processes Experience working in a regulated financial services environment, with a solid grasp of compliance, risk management, and governance frameworks Proven success in leading large-scale, cross-functional projects from initiation to completion. Strong analytical and problem-solving skills with the ability to interpret complex data and drive actionable insights. Excellent written and verbal communication skills; ability to influence and engage stakeholders at all levels. Demonstrated success managing multiple priorities, projects and initiatives in a fast paced, highly regulated environment Proven ability to assess processes, identify risk or inefficiencies, and recommend solutions that drive operational excellence Experience conducting project meetings, presentations and status reporting Job Expectations: This position is not eligible for Visa sponsorship. This position offers a hybrid work schedule. Specific compliance policies may apply regarding outside activities and/or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process. Job Locations: 550 S Tryon St, Charlotte NC 28202 299 S Main St, Salt Lake City UT, 84111 5201 W Amelia Earhart Dr, Salt Lake City UT, 84116 550 S 4th ST, Minneapolis MN, 55415 401 Las Colinas Blvd W Bldg B, Irving TX, 75039 2801 Market St F &L Bldg, St Louis MO, 63106 800 S Jordan Creek Pkwy, West Des Moines IA, 50266 Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $87,000.00 - $154,000.00 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. Health benefits 401(k) Plan Paid time off Disability benefits Life insurance, critical illness insurance, and accident insurance Parental leave Critical caregiving leave Discounts and savings Commuter benefits Tuition reimbursement Scholarships for dependent children Adoption reimbursement Posting End Date: 11 Jan 2026 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for promoting business continuity, crisis management, and/or operational resilience and facilitating cross-functional collaboration and decision making related to business continuity initiatives and ongoing process activities. Key responsibilities include working with teams to facilitate and execute deliverables related to business continuity planning, testing, incident management, progress reporting, and audit/regulatory issues. Job expectations include providing business continuity subject matter expertise and/or crisis management support. Acts as a lead contributor or project manager to execute the scope of initiatives and processes through continuity planning, testing, supplier assessments, enterprise risk transparency, and response management. Collaborates with stakeholders to ensure business continuity, crisis management and/or disaster recovery plans adhere to policies, standards and/or procedures Supports deliverables related to audit and regulatory inquiries Provides subject matter consulting related to business continuity, crisis management, and disaster recovery programs. Surfaces issues affecting recoverability and ensures resolution Role Description: This position will focus on Consumer Business Continuity and be responsible for strategic focus on events that impact multiple business organizations. Manage procedures and readiness materials for Business Continuity, including Lessons Learned. Continuous improvement of major crisis events playbooks such as Government Shutdown, Cyber Events, and Employee Unavailability. Collaborate with Single Process Inventory (SPI) process owners and delegates. Identify opportunities for improved effectiveness across Business Continuity. Respond to major events and coordinate the response to return the business to normal operations leveraging the Business Continuity Plans and Response Playbooks. Ability to manage self-identified Issues and deliver requirements on time or ahead of schedule. Manage multiple events and/or projects simultaneously Partner with multiple organizations across the enterprise to drive resolution to business disruptions Develop processes to ensure preparedness to events Ensures collaboration and partnership with all partners Position requires rotating on-call coverage including nights/weekends Required Qualifications: Experience with developing and implementing initiatives Strong risk awareness, including operational, compliance and reputational risk Work independently and as part of a team to achieve objectives Strategic thinker with problem-solving skills Excellent written and verbal communication skills Experience with SPI/POP Contribute to create a positive team culture within a diverse workforce Strong understanding of Consumer & Small Business, and how the organization works together Demonstrated ability to work in a fast-paced environment; often with a high degree of ambiguity and prioritizing multiple tasks Desired Qualifications: College Degree or 5+ years of relevant work experience 2-5 years of business continuity, project management, or business control experience Familiarity with the Client Assistance Program Skills: Attention to Detail Continuous Improvement Issue Management Process Simplification Written Communications Adaptability Collaboration Critical Thinking Presentation Skills Prioritization Advisory Business Continuity Management Consulting Crisis Management Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - MA - Boston - 100 Federal St - 100 Federal St Lp (MA5100), US - NJ - Pennington - 1500 American Blvd - Hopewell Bldg 5 (NJ2150), US - NJ - Upper Montclair - 560 Valley Rd (NJ6280), US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544) Pay and benefits information Pay range$115,000.00 - $126,800.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

**About this role:** Wells Fargo is seeking a Senior Lead Business Executive Consultant in Fraud Detection Operations team. This role will act as a Business Execution advisor to leadership to drive performance and initiatives and develop and implement information delivery or presentations to key stakeholders and senior management. **In this role, you will:** + Be responsible for business support to organize executive weekly and monthly business unit reviews including organizing meetings and agendas, creating executive level PowerPoint presentations, and coordinating across business leaders on content creation with a focus on measurements, data insights and storytelling by consolidating inputs from multiple groups + Coordinate and lead key priorities for Detection Operations and engage with all levels of professionals and managers across multiple lines of businesses within and outside of FCM to effectively deliver on key priorities + Manage highly complex and unique challenges using expert communication and organizational skills, and lead partners across organizations to accomplish the task + Lead standing team meetings or steering committee meetings to facilitate decision making and to support the implementation of recommendations and plans + Identify potential risks when implementing change, and develop mitigation strategies and plans + Identify, lead and implement opportunities for continuous process improvement across Detection Operations in collaboration with the broader Fraud & Claims Management team **Required Qualifications:** + 7+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education **Desired Qualifications:** + 5+ years of experience conducting meetings, creating and delivering executive-level presentations, and status reporting + 3+ years of experience capturing and documenting complex business and functional requirements which may include workflows, process maps, or business processes + Experience leading projects/initiatives with high risk and complexity + Knowledge of Fraud & Claims products, processes, and procedures + Change management experience + Outstanding problem solving and decision-making skills + Experience communicating in both written and verbal formats with senior executive-level leaders + Demonstrated ability to drive organizational change and deliver results + Ability to translate complex technical concepts so that they are clearly understood in support of sound decisions + SharePoint design and reporting experience + Intermediate Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills + Excellent analytical skills with high attention to detail and accuracy + Experience meeting prescribed deadlines and target goals + Excellent verbal, written, and interpersonal communication skills including addressing challenges head on and remaining calm in high-stress situations + Strong organizational, multi-tasking, and prioritizing skills + Ability to work effectively in a constantly changing team environment and across all organizational levels, where flexibility, collaboration, and adaptability are key **Job Expectations:** + This position will travel quarterly, up to approximately 20% of the time + This position may be located at one of the posted locations listed below and other locations will not be considered **Posting End Date:** 9 Jan 2026 **_*Job posting may come down early due to volume of applicants._** **We Value Equal Opportunity** Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. **Applicants with Disabilities** To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (****************************************************************** . **Drug and Alcohol Policy** Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (********************************************************************** to learn more. **Wells Fargo Recruitment and Hiring Requirements:** a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. **Req Number:** R-510638

About this role: Wells Fargo is seeking a Senior Lead Business Executive Consultant in Fraud Detection Operations team. This role will act as a Business Execution advisor to leadership to drive performance and initiatives and develop and implement information delivery or presentations to key stakeholders and senior management. In this role, you will: * Be responsible for business support to organize executive weekly and monthly business unit reviews including organizing meetings and agendas, creating executive level PowerPoint presentations, and coordinating across business leaders on content creation with a focus on measurements, data insights and storytelling by consolidating inputs from multiple groups * Coordinate and lead key priorities for Detection Operations and engage with all levels of professionals and managers across multiple lines of businesses within and outside of FCM to effectively deliver on key priorities * Manage highly complex and unique challenges using expert communication and organizational skills, and lead partners across organizations to accomplish the task * Lead standing team meetings or steering committee meetings to facilitate decision making and to support the implementation of recommendations and plans * Identify potential risks when implementing change, and develop mitigation strategies and plans * Identify, lead and implement opportunities for continuous process improvement across Detection Operations in collaboration with the broader Fraud & Claims Management team Required Qualifications: * 7+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: * 5+ years of experience conducting meetings, creating and delivering executive-level presentations, and status reporting * 3+ years of experience capturing and documenting complex business and functional requirements which may include workflows, process maps, or business processes * Experience leading projects/initiatives with high risk and complexity * Knowledge of Fraud & Claims products, processes, and procedures * Change management experience * Outstanding problem solving and decision-making skills * Experience communicating in both written and verbal formats with senior executive-level leaders * Demonstrated ability to drive organizational change and deliver results * Ability to translate complex technical concepts so that they are clearly understood in support of sound decisions * SharePoint design and reporting experience * Intermediate Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills * Excellent analytical skills with high attention to detail and accuracy * Experience meeting prescribed deadlines and target goals * Excellent verbal, written, and interpersonal communication skills including addressing challenges head on and remaining calm in high-stress situations * Strong organizational, multi-tasking, and prioritizing skills * Ability to work effectively in a constantly changing team environment and across all organizational levels, where flexibility, collaboration, and adaptability are key Job Expectations: * This position will travel quarterly, up to approximately 20% of the time * This position may be located at one of the posted locations listed below and other locations will not be considered Posting End Date: 9 Jan 2026 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! LOB Job Description: Focus on Consumer Business Continuity which includes supporting the financial centers, contact centers and administrative functions. Responding to events and coordinating the response to return the business to normal operations leveraging the business continuity plans and response playbooks. Focus on Business Continuity which includes supporting the financial centers, contact centers and administrative functions. Responding to events and coordinating the response to return the business to normal operations leveraging the business continuity plans and response playbooks. Response activities can include property damage, large scale natural / physical disasters and reputational issues. Manage multiple events simultaneously. Partner with multiple lines of business across the enterprise to drive resolution to business disruptions. Partner with financial center and ATM to recover locations experiencing network outages. Develop business processes to ensure preparedness for major events. Provides leadership and coordination on events impacting clients as well as expert level consulting on business continuity topics. Serves as a spokesperson with business groups and as a primary contact with key Line of Business. Facilitates cross-functional activities, initiatives, and discussion groups to ensure end to end recoverability Ensures collaboration and partnership with all partners. Responsibilities: Response activities can include property damage, large scale natural / physical disasters and reputational issues. Manage multiple events simultaneously Partner with multiple lines of business across the enterprise to drive resolution to business disruptions Partner with financial center and ATM to recover locations experiencing network outages Develop business processes to ensure preparedness for major events Provides leadership and coordination on events impacting clients as well as expert level consulting on business continuity topics. Serves as a spokesperson with business groups and as a primary contact with key Line of Business. Facilitates cross-functional activities, initiatives, and discussion groups to ensure end to end recoverability. Ensures collaboration and partnership with all partners. Conducts current-state risk-based assessments to develop business continuity management strategies and monitors the effectiveness following the implementation of the plan Identifies, validates, and escalates gaps in business continuity readiness to senior management and second line partners This role requires on call for a week at a time, approx. every 6 weeks from 8am-8pm / 7 days per week, and 24 hour support via the toll-free number. Required Qualifications: Strong risk awareness Works independently and as part of a team to achieve objectives Strategic thinker with problem-solving skills Excellent written and verbal communication skills Contribute to create a positive team culture within a diverse workforce Strong understanding of Consumer & Small Business, and how the organization works together Demonstrated ability to work in a fast-paced environment; often with a high degree of ambiguity and prioritizing multiple tasks Desired Qualifications: Contact Center / Financial Center experiences Skills: Active Listening Adaptability Attention to Detail Critical Thinking Data Collection and Entry Collaboration Continuous Improvement Issue Management Record Keeping Written and Verbal Communications Business Continuity Management Data Management Data and Trend Analysis Policies, Procedures, and Guidelines Management Process Simplification Enterprise Description: This job is responsible for consulting on corporate business continuity topics with clients. Key responsibilities include recommending and implementing solutions that protect the bank's assets and participating or leading business continuity initiatives and ongoing process activities (i.e., scenario analysis, plan development, testing, event management, and progress reporting/measurement). Job expectations include providing subject matter consulting support in audit and regulatory matters as needed For internal employees; participation in a work from home posture does not make you ineligible to post, however, may require to meet the workplace excellence policy Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - CA - Glendale - 611 N Brand Blvd - Glendale Center (CA7504), US - CA - Westlake Village - 31303 Agoura Rd - 31303 Agoura Road (CA6917), US - IL - Chicago - 110 N Wacker Dr - Bank Of America Tower Chicago (IL4110), US - MA - Boston - 100 Federal St - 100 Federal St Lp (MA5100), US - NJ - Pennington - 1100 American Blvd - Princeton Place At Hopewell Bldg. 1 (NJ2110), US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544) Pay and benefits information Pay range$76,600.00 - $103,000.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.