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First Data Company Logo

Working At First Data

Zippia Score 4.8

Review Submitted!

First Data

First Data Jobs

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First Data Overview

Industry

Diversified Financial Services

Organization Type

Public

Employees

22,000

Headquarters

Atlanta, GA

Website

firstdata.com

Website

firstdata.com



Founded in

1971

Revenue

$12.1B

Key People

Himanshu Patel (CFO),
Frank Bisignano (ceo)

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About First Data

First Data Corporation is a financial services company headquartered in Atlanta, Georgia, United States. The company's STAR Network provides nationwide domestic debit acceptance at more than 2 million retail POS, ATM, and Online outlets for nearly a third of all U.S. debit cards.

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First Data Corporation is a financial services company headquartered in Atlanta, Georgia, United States. The company's STAR Network provides nationwide domestic debit acceptance at more than 2 million retail POS, ATM, and Online outlets for nearly a third of all U.S. debit cards.

Show More

What Is

First Data's Mission Statement

?
At First Data, we simplify the connections that make commerce possible. Every day, merchants, financial institutions and governments around the world rely on First Data to deliver the simple yet sophisticated solutions that help our customers thrive in the changing world of commerce and make the most of every transaction.

Is This Your Company?

Do You Work At First Data?

What is it like to work at First Data

1.0

August 18, 2019 on Zippia

What Do You Like About Working There?

Nothing!.. Show More

What DON'T You Like About Working There?

his company and the call center positions have to be just about the worse job I’ve ever encountered in 30 plus years working. First off: the call rep fields irate merchant calls re: the deceptive practices of Bank of America. We are identifying ourselves as Bank of America employees when in fact we are strictly First Data employees. The training is extremely lacking for the scope of tasks you are expected to perform during a call. They are constantly adding more and more tasks for you to perform for the caller, taking away from other departments and adding to the call center all under the guise of “keeping transfers down during the call.” The merchant statements are deliberately deceptive with terrible selling points by their Business Consultants, who most times, are never heard from again by the merchant despite repeated calls to Bank of America. Also, First Data has ridiculous standards and procedures (quality and time focused) for their call reps to follow in order to remain “compliant” to keep your low paying job. EVERY second during your 8 hr shift is micro managed. You are pretty much expected to not be off your phone at all except for 2 short breaks and one unpaid 1/2 hr lunch. Not only are you expected to be “logged in” during this time but IF you remain on your call with your merchant (customers) past your scheduled break and lunch time , it counts against your “compliance” and will be marked against a final daily scoring of your time, which all factors into a low (if possible) increase annually. The management are extremely robotic, cold personalities with little to no interpersonal skills. When you voice your concerns, of course you are labeled a negative detractor. Because of the location in an economically challenged area of Western Maryland, the company takes advantage of this limited jobs area and uses this reality to bully their employees. There is a culture of extreme hierarchy in the company. The call center is “downstairs” and the IT, Upper Management and Quality staff are “upstairs.” You literally are treated like the house help circa 1900. Do not expect any support or advocacy from the Human Resources staff: they are strictly going to back up all management and corporate dictates and staff no matter how unreasonable they may be. Luckily, I was able to resign before this place took more of my peace of mind. Avoid at all costs!.. Show More

What Are Your Favorite Benefits/Perks?

Health benefits weren't that bad.. Show More

4.0

August 3, 2018 on Zippia

What Do You Like About Working There?

Lots of socializing with co-workers allowed. Near my home. Safe environment. Allowed to apply within to switch departments. Yearly raises (although just a few cents)... Show More

What DON'T You Like About Working There?

Low wages, budget cuts, people get laid off all the time. Middle managers under stress from corporate office. Actually very hard to move up in the company. And the more money you make, the greater chance of getting laid off... Show More

What Are Your Favorite Benefits/Perks?

401K, health insurance options.. Show More

2.0

July 12, 2018 on Zippia

What Do You Like About Working There?

The people are nice. The base pay is competitive. There are many opportunities for advancement... Show More

What DON'T You Like About Working There?

Technology and procedures are decades old in most places and teams are understaffed nearly everywhere. First Data stopped 401k matching... Show More

What Are Your Favorite Benefits/Perks?

Healthcare is decent... Show More

First Data Employees

  • -
    Diversity Score
We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce.

Do you work at First Data?

Anonymously rate First Data as an employer

Gender

Female

46.6%

Male

44.0%

Unknown

9.5%
Ethnicity

White

60.6%

Hispanic or Latino

14.4%

Black or African American

11.9%

Asian

9.4%

Unknown

3.6%
Show More
Foreign Languages Spoken

Spanish

64.5%

French

10.3%

Hindi

3.3%

Chinese

3.3%

Portuguese

2.5%

Carrier

2.1%

Italian

1.7%

German

1.7%

Mandarin

1.2%

Urdu

1.2%

Swahili

0.8%

Vietnamese

0.8%

Romanian

0.8%

Korean

0.8%

Russian

0.8%

Croatian

0.8%

Greek

0.8%

Tagalog

0.8%

Japanese

0.8%

Amharic

0.8%
Show More

Do you work at First Data?

Anonymously rate First Data as an employer

First Data Careers

Average Length of Employment
AT&T 4.8 years
NCR Corporation 4.4 years
The Hartford 4.4 years
Duke Energy 4.3 years
American Express 4.2 years
Aetna 4.2 years

First Data

4.0 years
Fiserv 3.9 years
Cigna 3.6 years
JPMorgan Chase 3.6 years
Dell 3.5 years
McKesson 3.5 years
State Farm 3.2 years
Fifth Third Bank 3.0 years
Xerox 3.0 years
FIS 2.9 years
UnitedHealth Group 2.7 years
EchoStar 2.1 years
Top Employers Before First Data
Citi 11.3%
Walmart 7.3%
AT&T 6.7%
US Army 4.7%
Verizon 4.7%
IBM 4.6%
West 4.1%
U.S. Navy 3.9%
McDonald's 3.7%
Sprint 3.6%
MCI 3.0%
Convergys 3.0%
Top Employers After First Data
Wells Fargo 10.3%
Citi 8.7%
West 6.3%
Walmart 6.0%
AT&T 5.1%
PayPal 4.2%
Convergys 3.9%
Comcast 3.7%
IBM 3.6%
Verizon 3.4%
Alorica 3.0%
Fiserv 2.8%

First Data Employees Education

Schools

University of Phoenix

13.4%

University of Nebraska at Omaha

13.2%

Bellevue University

12.8%

Metropolitan Community College

9.4%

Hagerstown Community College

7.6%

Kaplan University

5.3%

Del Mar College

5.2%

Broward College

4.0%

University of Nebraska - Lincoln

3.5%

Georgia State University

3.2%

University of Denver

3.2%

American InterContinental University

2.6%

Regis University

2.6%

Kennesaw State University

2.4%

Florida Atlantic University

2.1%

Iowa Western Community College

2.0%

Houston Community College

2.0%

Metropolitan State University of Denver

1.9%

Shepherd University

1.9%

University of Houston

1.8%
Show More
Majors

Business

32.2%

Computer Science

9.3%

Accounting

7.5%

Finance

5.5%

Criminal Justice

4.3%

Computer Information Systems

4.1%

Marketing

3.8%

Information Technology

3.7%

Management

3.6%

Health Care Administration

3.2%

Psychology

3.2%

Communication

3.0%

Electrical Engineering

2.9%

General Studies

2.5%

Nursing

2.0%

Medical Assisting Services

2.0%

Education

1.9%

Liberal Arts

1.8%

Project Management

1.8%

Human Resources Management

1.7%
Show More
Degrees

Bachelors

39.6%

Other

24.0%

Masters

17.0%

Associate

12.4%

Certificate

4.3%

Diploma

1.6%

Doctorate

0.9%

License

0.3%
Show More

How Would You Rate Working At First Data?

Are you working at First Data? Help us rate First Data as an employer.

First Data Employee Political Affiliation

Democratic Party

54.9%

Republican Party

42.1%

Minnesota Democratic–Farmer–Labor Party

1.5%

Libertarian Party

1.5%

Employee Political Donations

Name Job Title Party Donation
Joseph PlumeriExecutive $368,700Republican Party
Jonathan JudgeChief Executive Officer $50,000Republican Party
Adam RosmanAttorney $21,600Democratic Party
David DemarestBusiness Analyst $5,746Libertarian Party
Frank BisignanoChief Executive Officer $5,400Republican Party
Joshua KingPublic Relations $3,950Democratic Party
Mary SampsonProject Manager $3,012Democratic Party
Eric BlackwellCorporate Event Manager $3,010Democratic Party
Ronald HarveyComputer Programmer $2,802Republican Party
Christine LarsenChief Operating Officer $2,700Democratic Party
Cynthia ArmineControls $2,600Democratic Party
Tom HigginsExecutive $2,543Republican Party
Michael WhealyAttorney $2,500Republican Party
Edward LabryChief Executive Officer $2,500Republican Party
Steve PospisilAccount Manager $2,250Democratic Party
Diane FurnoVice President $2,000Democratic Party
Clarence SwearnganCommunications $2,000Republican Party
Kathleen DaltonConsultant $2,000Democratic Party
Eshwar BandlamudiVice President Of Information Technology $1,850Democratic Party
Brian GilliganDirector $1,500Democratic Party
Todd StrubbeExecutive $1,250Republican Party
RON MetschkeExecutive $1,141Republican Party
Dylan WinnAssociate Software Engineer $1,098Democratic Party
John SowersAnalyst $1,090Democratic Party
James BlackstonSales Management Consultant $1,000Democratic Party
Daniel MullinSenior Vice President $1,000Republican Party
Keith SchraadSales $1,000Republican Party
R SehgalAdvisory Board Member $1,000Democratic Party
Pamela AllaridAccountant $1,000Republican Party
Christopher TattenSales Management Consultant $1,000Republican Party
Lori DellDirector $1,000Republican Party
Stuart SpinnerInformation Technology Architect $1,000Democratic Party
Aileen WarrenHuman Resources Vice President $1,000Democratic Party
Kenneth WybleExecutive Administrative Assistant $1,000Libertarian Party
Joan FosterAdministrator $950Republican Party
Michael AufieroRisk Analyst $894Democratic Party
Kevin RaceChief Executive Officer/Partner $750Republican Party
Colin AhernInformation Security Analyst $720Democratic Party
Daniel DidomenicoExecutive $551Republican Party
Josh ResnikVice President $550Democratic Party
Mario CalandrelleNetwork Engineer $500Republican Party
Laura KunkleProject Manager $500Republican Party
Jacob GranekOperations Technician $500Democratic Party
Ob RawlsLeader $500Republican Party
Jennifer ShowersCompliance Director $500Democratic Party
Sheila GreenwoodGovernment Affairs Researcher $500Republican Party
Thomas HigginsExecutive Vice President $500Republican Party
Edward FriedmanRisk Management Director $500Democratic Party
Christian EdstromChief Risk Officer $500Democratic Party
Julie GodoyFinance Vice President $500Democratic Party
Stephen RaifordOperations Manager $500Republican Party
Stephen RobinsonDirector Of Information Management $500Democratic Party
Chris TattenSales $500Republican Party
Steven PospisilAccount Manager $500Minnesota Democratic–Farmer–Labor Party
Gerald McNerneyExecutive $500Republican Party
Christopher GucwaAnalyst $500Republican Party
Joseph SamuelExecutive $500Republican Party
Steve ThillenSales Representative $500Republican Party
Jesse DivelbessMachine Operator $500Republican Party
Franz LightleBusiness Analyst $450Democratic Party
Chaun HeywoodManager $450Republican Party
George BroadwayComputers $450Democratic Party
Jenny LambertAttorney $400Democratic Party
Sindra RidgeConsulting $396Democratic Party
Brian FreyProduct Manager $384Republican Party
Karen EllisRegulatory Compliance Director $377Democratic Party
John LaveyInformation Technology Technician $373Republican Party
Craig SpielmannRisk Management Director $350Democratic Party
Joel DavidowSystems Engineer $350Democratic Party
Ronald WoodAnalyst $310Democratic Party
Gerald AlfordNetwork $300Republican Party
Paul TrippDispute Resolution Analyst $300Republican Party
James WarfieldInformation Technology Manager $300Republican Party
Todd MataAttorney $285Democratic Party
O RawlsAccount Executive $254Republican Party
Stephen StoutExecutive $250Republican Party
Gay RichFinance Planner $250Democratic Party
Muthukumar PalaniInformation Technology Architect $250Democratic Party
Pat HadlerChief Of Staff $250Democratic Party
Vivian GreentreeMilitary $250Democratic Party
Phillip MillerFinance Service Specialist $250Democratic Party
James HayesFinance $250Republican Party
Joanne SebbyAuditor $250Democratic Party
Jane MacHadoVice-President $250Republican Party
Mark LittleDirector Of Sales $250Democratic Party
Jeffrey KloresConsultant $250Democratic Party
Philip PhillipsSales Consultant $250Republican Party
Jarra KeskessInformation Technology Technician $250Democratic Party
KIM FrazierComputer Programmer $250Republican Party
Clarence Swearngan JrExecutive $250Republican Party
Alan BethscheiderAttorney $250Republican Party
WEI TsaoAccount Executive $250Democratic Party
James McCormickSales $250Republican Party
Marian DonaldsonSystems Engineer $250Democratic Party
Claiborne KingAgent $242Republican Party
Joseph LinkData Architect $242Republican Party
Susan RozinskiCompliance Officer $230Democratic Party
Holly MurphyConsultant $224Democratic Party
Harish BondalapatiAnalyst $217Democratic Party
Erinn NeillDirector Of Talent Acquisition $210Democratic Party
Hugo TorrejonEmployee $200Democratic Party
Duane RomfoeSystems Engineer $200Republican Party
Alexander FreidinQuality Assurance Engineer $200Democratic Party
Tracey TuckerRelationship Manager $200Democratic Party
Harold CreamerRetired $200Republican Party
Alexandru GogaSales Representative $200Republican Party
James SakerDirector $200Republican Party
Patrick CambriaSenior Customer Engineer $184Republican Party
Robin McDanielFraud Analyst $162Democratic Party
Brian DucharmeVice President-Products $160Democratic Party
Michael NeborakFinance $160Republican Party
Julie WalkerInformation Technology Manager $125Democratic Party
Robin VarroneProject Manager $125Democratic Party
Gary BerningSales $125Republican Party
Jeremy CrumDeveloper Analyst $100Democratic Party
Mike McCormackProduct Director $100Democratic Party
Jeanette NeriaOperator $92Democratic Party
Lorena CourtneyTechnical Support Technician $85Democratic Party
Dave MillerRating Board Specialist $75Minnesota Democratic–Farmer–Labor Party
Mary StoverResearch $75Republican Party
Curt FellSecurity Engineer $75Democratic Party
Jennifer BoothSenior Storage Engineer $75Democratic Party
Arlene MendiblesSenior Analyst $70Democratic Party
Charles ChenSales Agent $50Democratic Party
Cheryl StrattenApplication Support Analyst $50Democratic Party
Mark HewettComputer Programmer $50Democratic Party
Mary UslanderProduct Manager $50Democratic Party
Keith BatesStatistical Analyst $35Democratic Party
Audrey HornDirector $25Democratic Party
Mark StahlbaumSenior Project Manager $25Republican Party
Carol GeigerBusiness Analyst $25Democratic Party
Travis WhittingtonOperations Technician $22Democratic Party
Erinn OneillDirector Of Talent Acquisition $5Democratic Party
Show More

First Data Salaries

Vice President, Product ManagerJersey City, NJ $210,000
Security ArchitectJersey City, NJ $200,000
Finance DirectorJersey City, NJ $200,000
Vice PresidentNew York, NY $200,000
Vice PresidentNew York, NY $200,000
Vice PresidentJersey City, NJ $200,000
Security ArchitectNew York, NY $200,000
Engineering DirectorMountain View, CA $198,000
Information Technology ArchitectMountain View, CA $195,000
Information Technology DirectorMountain View, CA $180,000
Vice PresidentJersey City, NJ $175,000
Vice PresidentJersey City, NJ $175,000
Product Management DirectorAtlanta, GA $159,349
Product ManagerJersey City, NJ $155,000
Systems EngineerWilmington, DE $152,000
Senior Applications AnalystJersey City, NJ $150,000
Senior Applications AnalystJersey City, NJ $150,000
Information Technology ManagerJersey City, NJ $150,000
Systems EngineerWilmington, DE $150,000
Systems EngineerWilmington, DE $150,000
Information Technology ArchitectJersey City, NJ $150,000
Business Development DirectorAtlanta, GA $145,000
Information Systems ManagerOmaha, NE $145,000
Information Technology ArchitectAtlanta, GA $145,000
Systems EngineerWilmington, DE $145,000
Product Management DirectorAtlanta, GA $145,000
Finance ManagerAtlanta, GA $145,000
Information Technology DirectorOmaha, NE $143,998
Manager, StrategyJersey City, NJ $140,000
Senior Applications AnalystMountain View, CA $140,000
Information Technology DirectorMarietta, GA $138,000
Applications AnalystReston, VA $136,500
Senior Database AdministratorJersey City, NJ $136,472
Senior Database AdministratorAtlanta, GA $136,000
Information Technology DirectorOmaha, NE $135,000
Senior Finance AnalystNew York, NY $135,000
Senior Database AdministratorJersey City, NJ $135,000
Information Technology DirectorOmaha, NE $135,000
Product Management DirectorAtlanta, GA $132,720
Senior Applications AnalystAtlanta, GA $132,000
Information Technology DirectorOmaha, NE $131,250
Senior Database AdministratorMarietta, GA $130,271
Information Technology ArchitectAtlanta, GA $130,000
Information Technology ArchitectAtlanta, GA $130,000
Information Technology ArchitectHagerstown, MD $130,000
Information Technology ArchitectHagerstown, MD $130,000
Senior Applications AnalystAtlanta, GA $130,000
Product Management DirectorAtlanta, GA $128,854
Senior Database AdministratorAtlanta, GA $127,000
Security EngineerAtlanta, GA $126,880
Security EngineerWilmington, DE $125,318
Enterprise ArchitectAtlanta, GA $125,000
Finance ManagerNew York, NY $125,000
Enterprise ArchitectAtlanta, GA $124,200
Enterprise ArchitectAtlanta, GA $124,200
Systems ArchitectMarietta, GA $123,893
Enterprise Systems EngineerDallas, TX $123,600
Senior Applications AnalystAshburn, VA $123,500
Information Technology DirectorOmaha, NE $123,460
Systems EngineerWilmington, DE $122,861
Security EngineerAtlanta, GA $122,000
Security EngineerCumming, GA $122,000
Security EngineerAtlanta, GA $122,000
Engineering DirectorOmaha, NE $121,900
Systems ArchitectAtlanta, GA $120,871
Application Software DeveloperAtlanta, GA $120,871
Systems EngineerMarietta, GA $120,266
Senior Business AnalystJersey City, NJ $120,000
Senior Applications AnalystAtlanta, GA $120,000
Senior Applications AnalystAtlanta, GA $120,000
Senior Database AdministratorMarietta, GA $120,000
Security EngineerWilmington, DE $120,000
Senior Applications AnalystAtlanta, GA $120,000
Systems EngineerWilmington, DE $120,000
Security EngineerWilmington, DE $120,000
Enterprise Systems EngineerDallas, TX $120,000
Senior Database AdministratorWilmington, DE $120,000
Systems EngineerDallas, TX $120,000
Senior Applications AnalystAtlanta, GA $120,000
Senior Applications AnalystHagerstown, MD $120,000
Senior Database AdministratorWilmington, DE $119,109
Systems EngineerHagerstown, MD $118,000
Systems EngineerWilmington, DE $117,508
Systems EngineerOmaha, NE $117,370
Systems EngineerOmaha, NE $117,370
Systems EngineerHagerstown, MD $117,000
Information Security AnalystWilmington, DE $116,699
Systems EngineerMarietta, GA $116,480
Information Technology ArchitectAtlanta, GA $115,853
Process EngineerMarietta, GA $115,000
Senior Applications AnalystAtlanta, GA $115,000
Senior Database AdministratorMarietta, GA $115,000
Systems EngineerMarietta, GA $115,000
Senior Applications AnalystJersey City, NJ $115,000
Systems EngineerOmaha, NE $115,000
Systems EngineerOmaha, NE $115,000
Information Technology ArchitectAtlanta, GA $115,000
Senior Applications AnalystAtlanta, GA $115,000
Senior Applications AnalystOmaha, NE $115,000
Senior Applications AnalystCoral Springs, FL $115,000
Senior Applications AnalystAtlanta, GA $115,000
Systems EngineerOmaha, NE $115,000
Database AdministratorWilmington, DE $115,000
Senior Applications AnalystAtlanta, GA $115,000
Senior Database AdministratorWilmington, DE $115,000
Senior Finance AnalystNew York, NY $115,000
Systems EngineerOmaha, NE $115,000
Senior Applications AnalystOmaha, NE $115,000
Applications AnalystMarietta, GA $115,000