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First Fidelity Bank Jobs

- 115 Jobs
  • HR Coordinator

    First Fidelity Bank 4.8company rating

    First Fidelity Bank Job In Oklahoma City, OK

    The Human Resources Coordinator assists with the day-to-day operations of the HR department in all functional areas including: recruitment, onboarding, payroll/compensation, benefits administration, leave management, performance management, separation/offboarding, metrics tracking, HRIS systems, and special projects as assigned. This role is an onsite position with a work schedule of Monday-Friday 8:00am-5:00pm. Payroll * Serves as back-up for processing multi-state payroll on a bi-weekly basis. As needed, must be able to accurately and timely perform beginning-to-end payroll functions with minimal guidance. * Responds professionally and timely to inquiries regarding payroll related issues with high level of discretion. * Assists with timesheet adjustments and proactively reaches out to timekeeping managers to approve timecards within deadlines. Maintains accurate tracking of paid time off accruals and unpaid leaves of absence. * Creates Payroll Action Forms and enters new colleagues and status changes into the payroll system with a high degree of accuracy and in a timely manner. * Must be able to assist the Human Resources Generalists with reconciling payroll deductions (benefits, wage garnishments, etc.). Investigates and resolves questions and discrepancies relating to payroll. Works to find solutions and resolutions to unusual or problem transactions. * Strictly adheres to payroll internal controls and assists with internal audits of the payroll function by running reports and providing records to auditors upon request. HRIS System Administration * Must be able to master the Bank's HRIS system, including maintenance and generation of custom reports, and be recognized as a "go to" person for questions and assistance. Runs various weekly, monthly, quarterly, and annual reports out of Paycom for various needs at the request of the HR Director, HR Generalists, or member of the Personnel Committee. * Ensures status changes and other information is accurately input into the system, including new hires and terminations, promotions and transfers, benefits elections, pay changes, tax withholding changes, name/address changes, etc. Periodically audits position seats and organizational information. * Assists with systems upgrades and implementation of new systems or modules. May serve as the primary liaison for scheduling calls, meetings, and progress reports with the HRIS vendor. Recruiting * Serves as a primary recruiter for nonexempt support positions and the backup recruiter for exempt and officer positions as needed. * Coaches hiring managers on how to initiate a requisition for an approved position. Works with the hiring manager to define the needs of the position and an ideal candidate profile. * Reviews applications for suitability and forwards acceptable applications to hiring managers with comments. On an as-needed bases, schedules screening interviews. * Tactfully and professionally communicate hiring decisions with candidates, including job offers and rejections. * Recommends salary slotting of a candidate in consideration of the Bank's approved matrix and the candidate's experience and credentials. * Assists the Human Resources Generalists with the creation and maintenance of job descriptions and conducts audits for accuracy and completeness. * Assists the HR Generalists with checking candidate references and conducting background checks on all positions. Onboarding * Schedules new hire start dates, and on an as-needed basis, conducts new hire orientations. * Conducts the processing of I-9 verifications and assists with the E-verify process. Conducts periodic I-9 audits. * Sends new hires benefits enrollment materials and additional helpful information during the colleague's first 120 days of employment. Tracks benefits enrollment progress and sends reminders prior to the deadline. * Facilitates a HR check-in with new colleagues to ensure they are having a positive experience. Notifies supervisors when a colleague's Orientation Period evaluations are due. Benefits * Provides general support for new hire benefits enrollment and annual Open Enrollment. * Handles online notification to COBRA administrator for terminations. * Promotes and coordinates colleague discount programs and organizes onsite flu vaccine program. * Provides exit letters to separating colleagues with information about termination or rolling over benefits. Employee Relations Support * Promptly and accurately answers questions on personnel issues or directs them to the appropriate person. * Compiles HR-related announcements and promotions for the "TGIF" weekly colleague newsletter. * Assists with administering "best places to work" surveys and drafting basic colleague communications. * Assists with new hire meet and greet, salute to service, retirement parties and other colleague celebrations. * Schedules, conducts and documents exit interviews with departing employees and pulls common themes to share with the HR Generalists and Director. Compliance Support * Assists in the preparation of required governmental reports and filings, such as EEO-1 filing, VETS 4212 or items needed for the Bank's Affirmative Action Plan. * Maintains current labor posters at all FFB locations and assists with posting OSHA 300As. * Upon request, assists the Human Resources Generalists with FMLA paperwork, including notices, correspondence, and tracking. General HR Support * Proactively keeps the HR team informed of any issues, questions, or concerns. * As needed and upon request, supports the Human Resources Generalists in completing any of their tasks. Proactively solicits ways to help. * Completes verification of employment requests and verifications for loans. * Scans and saves various documents in the appropriate file in accordance with the Bank's record retention policy. Performs periodic audits of HR files to ensure all required documents are collected and filed correctly. * When an Employee Handbook Policy is revised or a new policy approved by Personnel Committee and Change Management, updates the Handbook document, fixing any formatting or Table of Contents issues. * Assists the HR team with creating or updating internal procedure documents. * Receive job-related accident reports and submit them to the workers' compensation administrator and answer workers compensation questions. Qualifications EDUCATION & EXPERIENCE REQUIREMENTS: * Bachelor's degree a minimum of 3+ years of human resources or payroll support experience. * Advanced skills using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams). Experience with Paycom a plus. OTHER REQUIREMENTS (SKILLS, ABILITIES, CHARACTERISTICS): * Extremely courteous and service minded. Must be able to maintain strong rapport and working relationships with employees and supervisors at all levels or the organization. * Excellent communication skills, both verbal and written. Must be able to respond to inquiries on the telephone and in email communications with a high-level of tact and professionalism. * Advanced computer skills, particularly in Microsoft Office Tools (PowerPoint, Excel, Word, Teams) with the ability to learn the Bank's software, including Oracle Taleo and Paycom. Through knowledge of all aspects of the Internet. * High level of time-management and organizational skills, with the ability to accomplish multiple tasks in an efficient and timely manner. Must be deadline driven and handle multiple projects at once. * Adaptable with a high level of flexibility; enjoys and works effectively in a fast-paced environment. * Professional in nature, with a diplomatic approach. Ability to work effectively with people regardless of their job type, age, gender, race, ethnicity, etc. * High level of discernment. Must be trustworthy and be able to handle information in strict confidentiality. ADDITIONAL INFORMATION SUPERVISORY RESPONSIBILITY: None WORKING CONDITIONS: Normal office environment. AUTHORIZED TO WORK FROM HOME: No
    $37k-42k yearly est. 28d ago
  • Loan Specialist

    First Fidelity Bancorp, Inc. 4.8company rating

    First Fidelity Bancorp, Inc. Job In Oklahoma City, OK

    Location Search By Within of Zip code must be a 5-digit value Select All Select LocationAZ Arrowhead - Glendale, AZ, 85308 AZ Biltmore - Phoenix, AZ, 85018 AZ Deer Valley - Phoenix, AZ, 85027 AZ Downtown Scottsdale - Scottsdale, AZ, 85251 AZ Mesa - Mesa, AZ, 85201 AZ Scottsdale Promenade - Scottsdale, AZ, 85254 CO Tech Center - Greenwood Village, CO, 80111 Corporate Office - Oklahoma City, OK, 73118 OK Edmond Broadway - Edmond, OK, 73013 OK Edmond Coffee Creek - Edmond, OK, 73003 OK Edmond Rose Creek - Edmond, OK, 73013 OK Midwest City - Midwest City, OK, 73110 OK Moore East Moore - Moore, OK, 73160 OK Moore Wal-Mart - Moore, OK, 73160 OK Mustang - Mustang, OK, 73064 OK Noble - Noble, OK, 73068 OK Norman Brookhaven - Norman, OK, 73072 OK Norman Downtown - Norman, OK, 73069 OK Norman West Lindsey - Norman, OK, 73072 OK OKC 39th Expressway - Oklahoma City, OK, 73122 OK OKC Capitol Hill - Oklahoma City, OK, 73109 OK OKC Downtown - Oklahoma City, OK, 73102 OK OKC MacArthur - Oklahoma City, OK, 73162 OK OKC Meridian - Oklahoma City, OK, 73108 OK OKC Midtown - Oklahoma City, OK, 73103 OK OKC Nichols HIlls - Nichols Hills, OK, 73116 OK OKC NW Expressway - Oklahoma City, OK, 73132 OK OKC Quail Creek - Oklahoma City, OK, 73120 OK OKC West Moore - Oklahoma City, OK, 73170 OK Tulsa - Tulsa, OK, 74114 Remote - Remote, OK, 12345 Location Search By Within of Zip code must be a 5-digit value Select All Select LocationAZ Arrowhead - Glendale, AZ, 85308 AZ Biltmore - Phoenix, AZ, 85018 AZ Deer Valley - Phoenix, AZ, 85027 AZ Downtown Scottsdale - Scottsdale, AZ, 85251 AZ Mesa - Mesa, AZ, 85201 AZ Scottsdale Promenade - Scottsdale, AZ, 85254 CO Tech Center - Greenwood Village, CO, 80111 Corporate Office - Oklahoma City, OK, 73118 OK Edmond Broadway - Edmond, OK, 73013 OK Edmond Coffee Creek - Edmond, OK, 73003 OK Edmond Rose Creek - Edmond, OK, 73013 OK Midwest City - Midwest City, OK, 73110 OK Moore East Moore - Moore, OK, 73160 OK Moore Wal-Mart - Moore, OK, 73160 OK Mustang - Mustang, OK, 73064 OK Noble - Noble, OK, 73068 OK Norman Brookhaven - Norman, OK, 73072 OK Norman Downtown - Norman, OK, 73069 OK Norman West Lindsey - Norman, OK, 73072 OK OKC 39th Expressway - Oklahoma City, OK, 73122 OK OKC Capitol Hill - Oklahoma City, OK, 73109 OK OKC Downtown - Oklahoma City, OK, 73102 OK OKC MacArthur - Oklahoma City, OK, 73162 OK OKC Meridian - Oklahoma City, OK, 73108 OK OKC Midtown - Oklahoma City, OK, 73103 OK OKC Nichols HIlls - Nichols Hills, OK, 73116 OK OKC NW Expressway - Oklahoma City, OK, 73132 OK OKC Quail Creek - Oklahoma City, OK, 73120 OK OKC West Moore - Oklahoma City, OK, 73170 OK Tulsa - Tulsa, OK, 74114 Remote - Remote, OK, 12345 Full Time | OK Noble - Noble, OK, 73068 At First Fidelity Bank, we are looking for talented, enthusiastic team members with a passion for service excellence. Our employees are critical to ou. . . Full Time | AZ Mesa - Mesa, AZ, 85201 At First Fidelity Bank, we are looking for talented, enthusiastic team members with a passion for service excellence. Our employees are critical to ou. . . Full Time | Corporate Office - Oklahoma City, OK, 73118 At First Fidelity Bank, we are looking for talented, enthusiastic team members with a passion for service excellence. Our employees are critical to ou. . . Full Time | Corporate Office - Oklahoma City, OK, 73118 At First Fidelity Bank, we are looking for talented, enthusiastic team members with a passion for service excellence. Our employees are critical to ou. . . Full Time | AZ Arrowhead - Glendale, AZ, 85308 At First Fidelity Bank, we are looking for talented, enthusiastic team members with a passion for service excellence. Our employees are critical to ou. . . Full Time | Corporate Office - Oklahoma City, OK, 73118 SUMMARY: The Loan Exceptions & Collateral Specialist must have a thorough understanding of most types of loans and other related requirements a. . . Full Time | AZ Scottsdale Promenade - Scottsdale, AZ, 85254 At First Fidelity Bank, we are looking for talented, enthusiastic team members with a passion for service excellence. Our employees are critical to ou. . . Full Time | AZ Downtown Scottsdale - Scottsdale, AZ, 85251 At First Fidelity Bank, we are looking for talented, enthusiastic team members with a passion for service excellence. Our employees are critical to ou. . .
    $45k-52k yearly est. 27d ago
  • Commercial Services Customer Support

    Midfirst Bank 4.8company rating

    Oklahoma City, OK Job

    This position is part of the Commercial Services Customer Support department within our Bank Operations group. This team is primarily responsible for providing direct telephone and email support to our business and commercial clients. Products and services supported include online banking, mobile banking, ACH origination, remote deposit capture, credit cards, positive pay, investment sweeps, cash vault, and many others. This role is crucial in facilitating the onboarding process for new clients and completing ongoing account and service maintenance as requested by the customer. Standard Hours: Monday-Friday 10:00 a.m.-7:00 p.m. **Shift differential is available for certain hours - $5.00/hour for Monday through Friday from 5:00 p.m. - 7:00 p.m. Requirements: * 1-3 years banking experience or college degree preferred, but not required * Must enjoy customer interaction and have the ability to sympathize with customers while maintaining proper controls * Must feel comfortable helping customers with technical problems, including troubleshooting computer settings and assisting with software installations * Excellent verbal and written communication skills * Ability to provide a high degree of customer service * Ability to work in a team environment where responsibilities rotate * Ability to use standard computer software (MS Outlook, MS Excel) and quickly learn to navigate and operate job-specific software and web-based applications * Problem solving skill with strong attention to detail * Ability to operate in a deadline-driven environment with specific service level agreements * Other duties as assigned by management In addition, the position is expected to read, reference, and interpret written departmental procedures, cross train on department tasks, make suggestions to correct or enhance existing processes, and take advantage of available opportunities to develop a deeper understanding of applicable regulations, operational compliance, and the banking industry to support career development and growth. **Qualifications** **Skills** **Behaviors** **:** **Motivations** **:** **Education** ** **Required**** High School or better. **Experience** **Licenses & Certifications** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
    $27k-30k yearly est. 27d ago
  • Vacant Property Associate

    Midfirst Bank 4.8company rating

    Oklahoma City, OK Job

    The Vacant Property Associate position is responsible for monitoring vacant and delinquent properties through the foreclosure process. The primary responsibilities of the role will include completing property inspection reviews, notifying external vendors of property condition changes, and invoicing vendor repair completion orders. The Vacant Property Associate will take an active role in partnering with external vendors to ensure the property is being serviced within insurer guidelines. The position will be responsible for monitoring deadlines and ensuring there is clarity between internal and external stakeholders. This position is responsible for ensuring all necessary actions are taken to preserve and protect vacant properties serviced by Midland Mortgage. * Monthly inspection review to evaluate overall property condition and progress toward disposition * Property condition analysis to determine which damages need to be resolved and if new or worsening conditions exist * Repair completion review to ensure work completed was approved and remediated within insurer guidelines * Vendor communication and relationship building with external network * Invoicing of completed work to ensure funds can be recovered through the insurer * Deadline and timeline management; to include notification of timeline changes to internal and external stakeholders * Property Risk Assessment to determine if overall risk of loss on the property has exceeded acceptable tolerance Qualified candidates will possess : Candidates must possess up to one year of relevant work experience to be considered, and previous property preservation or property management is preferred but not required. - Strong communication skills - Bias for Action - Strong organizational skills - Ability to learn and adapt to new and developing software programs - Strong analytical problem solving skills - Time management / ability to meet deadlines - Assertiveness and ability to provide clear direction **Qualifications** **Skills** **Behaviors** **:** **Motivations** **:** **Education** ** **Required**** High School or better. **Experience** ** **Required**** Up to one year of relevant work experience (preferred: property preservation or property management) **** **Licenses & Certifications** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
    $62k-101k yearly est. 27d ago
  • Business Process Analyst (Experienced)

    Midfirst Bank 4.8company rating

    Oklahoma City, OK Job

    The Business Process Analyst is a management track-level position within Midland Mortgage, a Division of MidFirst Bank's, Business Initiatives team, where you will provide input on technology and process redesigns, project manage agreed upon initiatives, and build your leadership skills. In this role, you will have the opportunity to work with senior management and make a positive impact in the Company by pursuing your creative ideas, managing them to resolution, and building valuable relationships and influence. This is a fun and challenging position with excellent upward mobility and exposure to all aspects of the business! Responsibilities of the position include: Comprehensive hands-on review and assessment of business processes and software to implement solutions which will increase the efficiency and effectiveness of the operations The creation and management of detailed project plans to ensure the successful implementation of initiatives Overseeing the implementation of solutions such as process re-designs, advancements in technology, new or enhanced internal controls or other improvements to the business operation Coordination of training and instruction to impacted personnel when processes are modified Effective communication and presentation to various levels of management and staff within the organization Management of multiple projects to completion and to the satisfaction of business operations Participation in management training and development **This position is on-site at our corporate campus in north Oklahoma City, therefore, you must to reside in this area in order to be considered for this opening.** Position Requirements: 3-5 years experience in any combination of workflow management, business process design, project management and/or system implementations Bachelor degree is required; preference in Finance, Accounting, Mathematics, Economics, Management, Organizational Leadership, Supply Chain Mgmt, Entrepreneurship, Industrial Engineering or MIS with a minimum GPA of 3.0 or better (higher than 3.25 is preferred). Candidates must possess exceptional analytical skills, excellent verbal and written communication skills, the ability to work independently and collaboratively, an aptitude to manage multiple projects simultaneously and a capacity to work in a deadline-driven environment. Essential skills include creativity, self-motivation, organization, attention to detail, inquisitiveness and outstanding problem-solving abilities. Incomplete on-line applications will not be considered VISA sponsorship not offered #LI-Onsite #MM
    $72k-99k yearly est. 60d+ ago
  • Exception Processing Associate

    Midfirst Bank 4.8company rating

    Oklahoma City, OK Job

    This position will be a part of the Exception Processing department within Bank Operations. The Exception Processing department is responsible for many critical tasks including, but not limited to, processing transactions that fail to post systematically, building check image return files, managing posting decisions for overdrawn accounts, handling government reclamations and state levies, and processing disputed ACH activity. Position Requirements: Strong work ethic and attention to detail Ability to communicate efficiently on the phone and through email to internal customers and business partners Aptitude for reading, understanding and following written procedures Ability to escalate issues appropriately to management Ability to work in a team environment where knowledge-sharing and cross-training is encouraged Ability to multi-task and meet deadlines Experience with basic computer skills, including but not limited to Microsoft Excel, Word and Outlook Previous banking experience and/or and Associates degree is preferred, but not required.
    $30k-38k yearly est. 9d ago
  • Wealth Management Portfolio Manager

    Midfirst Bank 4.8company rating

    Oklahoma City, OK Job

    MidFirst Bank is seeking a Portfolio Manager to join its Private Wealth Management team in Oklahoma City. The group provides investment management, trust administration, wealth planning, and other specialized services to individuals and their families. The Private Wealth Management group assists with building, preserving and transferring wealth through exceptional portfolio performance, comprehensive planning and dependable fiduciary services tailored to each client. The Portfolio Manager is responsible for delivering outstanding client experience to existing clients, as well as expanding the practice by partnering with internal partners and through managing a referral network. Responsibilities Manages largest and most complex investment portfolios for investment agency and fiduciary accounts. Constructs personal investment portfolios of individual stocks, bonds, mutual funds and exchange traded funds designed to achieve a client's financial goals. Develops investment policies and asset allocations for new and existing Private Wealth Management clients. Responsible for enhancing client relationships. Works closely with Private Wealth Management team members in generating new client relationships through internal or external sources. Responsible for contributing to investment analysis leading to recommendations for Private Wealth Management portfolios. Provides comprehensive and consistent client experience for each client. Research encompass one or more economic sectors, specific company coverage, as well as active and passive mutual funds and exchange traded funds. May serve on Investment Committee. Requirements 7+ years of investment management and securities market experience, including servicing affluent/high-net worth clientele. Bachelor degree in related field. Significant experience communicating complex investment consulting strategies with individual clients, prospects and team members. Demonstrated success in portfolio management. Excellent investment and financial acumen. Strong client service skills. Local market knowledge, relationships and community involvement is required. Proven track record of business development. General proficiency in computer and database applications. Adherence to the highest ethical and professional standards. Demonstrated ongoing professional development. CFA and/or CFP designation preferred.
    $63k-101k yearly est. 40d ago
  • Teller Operations Supervisor - Oklahoma City (22nd & May)

    Midfirst Bank 4.8company rating

    Oklahoma City, OK Job

    The Teller Operations Supervisor is responsible for providing leadership to the Tellers in the banking center by modeling the highest level of customer service while processing transactions and offering products and services to potential and existing customers. Duties will include, but are not limited to, the following: * Coach Tellers to effectively identify opportunities with the customers they service * Manage Teller work schedules, monitors overtime and assigns tasks as needed throughout the day * Train new Tellers to ensure procedures are understood and executed properly to adhere to internal controls * Perform monthly surprise cash audits as well as month-end audit procedures * Greet customers and facilitate a welcoming and customer-focused environment * Build and maintain relationships with customers to help identify financial products and services that meet their needs * Process routine customer transactions as well as assist Tellers with more complex transactions * Respond to customer inquiries and concerns to create positive solutions/outcomes This list includes the current primary responsibilities of this position. It is not intended to be all-inclusive and is subject to change, as needed, for the purpose of operational efficiency. **Required Skills:** * A minimum of two years external banking experience in a teller role during the previous two years, or a minimum of three years external banking experience * Demonstrated leadership experience * Experience must include teller servicing and/or operational responsibilities * Proven knowledge of banking products and services as well as standard banking procedures and regulations * Must have a current Notary or be willing to become one (pursue application, bond and notary seal) at the Bank's expense * Excellent customer service skills, including oral and written communication * Ability to work effectively as a team member and with customers * Careful attention to detail and strong organizational skills * Ability to establish credibility quickly with customers; demonstrate confident in dealing with his/ her peers * Strong work ethic and high integrity * Strong computer skills and proficiency with all Microsoft Office applications This position is required to participate in both informal and formal training (paid) and must successfully pass our Teller Certification test to be allowed to operate a Teller drawer. Formal training consists of one full week of training/testing which is conducted within your first 3 weeks of employment and is scheduled Monday through Friday from 8:00 a.m. - 5:00 p.m. **Physical Requirements:** This position requires long periods of standing or sitting as well as typing and repetitive motion. Candidates must possess the ability to lift and carry cash drawers, coin bags, and boxes sometimes weighing as much as 25 pounds. **MidFirst Banking Center Hours of Operations:** * Monday - Friday from 7:15 a.m. - 6:15 p.m. and Saturday from 8:45 a.m. to 1:15 p.m. (Full time employees are scheduled for 40 hours per week within these time frames) * Candidates must be available to work weekend hours. **Qualifications** **Skills** **Behaviors** ** **Required**** **Detail Oriented** **:** Capable of carrying out a given task with all details necessary to get the task done well ** **Preferred**** **Leader** **:** Inspires teammates to follow them **** **:** **Motivations** ** **Preferred**** **Growth Opportunities** **:** Inspired to perform well by the chance to take on more responsibility **** **:** **Education** ** **Required**** High School or better. **Experience** **Licenses & Certifications** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
    $36k-58k yearly est. 27d ago
  • CRA Development Manager

    Midfirst Bank 4.8company rating

    Oklahoma City, OK Job

    The Community Reinvestment Act (CRA) Manager position will manage MidFirst Bank's CRA activities to meet regulatory requirements. This will include being a subject matter expert with the regulation and OCC guidance, assessing performance via development of KRIs, development of goals and strategies to maintain favorable CRA ratings, awareness of assessment area community needs, and publishing key reports to demonstrate MFB success to key constituents. MFB has a robust CRA data collection MIS process which must be revised and enhanced to meet the increasing frequency of data reporting and validation OCC expects and that will be required by the new rule. This position will oversee that process and coordinate enhanced KRI and data reporting to CFC and executives. This data will form the basis of identifying risks to be addressed and processes to resolve those risks. Target and goal setting with ongoing monitoring will be a key component. This will require involvement of data from the business unit level to ensure the correct information is obtained and validated through analysis to summarized conclusions. This will also require development of robust written procedures outlining the processes. This position will compile and present CRA reports to front line and executive management and to committees that outline MFB strengths and weaknesses and from management engagement develop CRA strategies that address CRA risks while aligning with MFB goals, products, and services. In addition to MFB results, this will require reporting of competition and peer results and local market conditions. This reporting and engagement will be at the individual assessment area level with local managers as well as total of bank with CRA Fair Lending Committee. Ultimately, this process results in OCC CRA exam response materials. The primary responsibility of this position is not frequent participation with third parties engaged in CRA activities, but some engagement of that sort will be expected - such as CRA nonprofit board or committee service. This objective is primarily focused on developing an understanding of each local AA - the economic and demographic factors most relevant to CRA and discussion with local parties that explain those factors so that MFB can develop appropriate CRA strategies for each market and can explain these strategies for exam purposes. This will also include engagement with MFB staff in local markets to refine how MFB may best be able to address community needs. The role also requires the ability to effectively convey MFB's CRA commitment and products to local parties. **POSITION REQUIREMENTS:** * Bachelor's degree (preferably with a focus in Business, Finance, Accounting, Social Science, Economics or Stats) * Prior CRA experience is preferred * 5+ years of related experience that includes analytics, risk, budget, strategy and leadership is desired * This role will require some travel by air and car to visit many of our Assessment Areas and to meet with community groups, customers, and MFB personnel in local markets. This can include some overnight travel. * Excellent communication skills both verbal and written as this role requires comfortability with public speaking * Knowledge of database and software is required given the reliance MFB has on obtaining, processing, validating, and compiling CRA related information in CRA software. That familiarity will also assist in creating efficiencies with the data collection process and including robotic or automated data pulls and processing. Advanced skills with Excel required, Tableau experience would be a plus. * Ability to effectively engage with MFB personnel in different business units and geographic locations to develop strategy and to develop commitment to CRA objectives. Leadership capabilities that inspire buy in and support. This often involves limited supervision but does require group engagement and coordination. * An ideal candidate for this role could be an outgoing, self-motivated, creative thinker that is comfortable understanding and conveying unique fact patterns and conclusions from each MFB market. **Qualifications** **Skills** **Behaviors** **:** **Motivations** **:** **Education** **Experience** **Licenses & Certifications** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
    $95k-117k yearly est. 26d ago
  • MoneyLine Call Center Supervisor

    Midfirst Bank 4.8company rating

    Oklahoma City, OK Job

    MidFirst Bank is seeking an experienced Team Supervisor to manage a team of Personal Bankers in our Moneyline Contact Center. The Moneyline provides comprehensive banking support and financial services to MidFirst and VIO Bank Customers through various channels including phone, email, electronic banking. The ideal candidate will possess strong leadership skills, a deep understanding of customer service processes, and the ability to ensure that the contact center operates efficiently, provides excellent service to our customers, and meets service goals. Responsibilities will include, but are not limited to, the following: Fostering a positive and engaging work culture Ensuring customer interactions meet company quality standards Escalation management One-on-one coaching and developing to improve performance Overseeing daily operations and efficiency Reporting and analysis on team performance Standard Hours: Tuesday through Friday 12:00 p.m. to 9:00 p.m. (or 11:00 a.m. to 8:00 p.m.) and Saturday 8 a.m. to 5 p.m. Position Requirements: 3-5 years of experience in managing or supervising a team (Call center experience preferred) Demonstrated success in creating a positive work culture and motivating a team Ability to communicate efficiently and effectively in person, on the phone, or through email Comfortability in working in a fast-paced environment Careful attention to detail, strong organizational and multi-tasking skills Experience in handling escalated issues and concerns High degree of reliability Proficient skills with standard computer software (Microsoft Outlook, Excel, etc.) and ability to toggle between multiple systems Preferred Skills: Knowledge of banking products and procedures Bilingual (Fluent in verbal and written English/Spanish) Some of the many reasons to join our team include: Comprehensive compensation package: medical, dental, vision, paid time off, 401(k) matching, and more! Friendly business casual atmosphere Sign on Bonus Eligibility for $1,500.00 Anniversary Bonus after first anniversary and $5,000 after third. Note: Bonuses are considered taxable income and will be subject to standard tax withholdings.
    $27k-32k yearly est. 40d ago
  • Part Time Teller - Edmond North

    Midfirst Bank 4.8company rating

    Edmond, OK Job

    Tellers are responsible for efficiently processing a variety of customer transactions while providing the highest level of service and identifying bank products and services that would be beneficial to potential and existing customers. Tellers must be proactive, friendly and courteous and should continually seek out opportunities to impress those they service. Your duties will include, but are not limited to the following: Greeting customers and facilitating a welcoming and customer-focused environment Processing customer transactions efficiently and accurately in a fast-paced environment while maintaining a balanced cash drawer and adhering to internal controls and procedures Generating new business and expanding relationships with current customers by cross-selling bank products and services that would benefit each individual Building customer loyalty by developing relationships and always offering exceptional service Responding to customer inquiries and concerns by researching and identifying positive solutions This list includes the current primary responsibilities of this position. It is not intended to be all-inclusive and is subject to change, as needed, for the purpose of operational efficiency. Required Skills: Minimum of 6 months cash handling and/or Point of Sale (POS) transaction experience in a retail sales or food industry environment Ability to effectively contribute to a positive team environment and work toward achieving goals Careful attention to detail and strong organizational skills. Must adhere closely to bank procedures and regulations Strong work ethic and high integrity Strong computer and 10 key skills Outgoing, assertive, confident, and enthusiastic personality This position is required to participate in both informal and formal training (paid) and must successfully pass our Teller Certification test to be allowed to operate a Teller drawer. Formal training consists of one full week of training/testing which is conducted within your first 3 weeks of employment and is scheduled Monday through Wednesday from 8:00 a.m. - 5:00 p.m. Preferred Skills: Knowledge of banking products and procedures Successful sales record in a retail sales or banking environment Bilingual (fluent verbal and written Spanish) skills Proficiency with all Microsoft applications (Word, Outlook, Excel etc.) Physical Requirements: This position requires long periods of standing or sitting as well as typing and repetitive motion. Candidates must possess the ability to lift and carry cash drawers, coin bags, and boxes sometimes weighing as much as 25 pounds. MidFirst Banking Center Hours of Operations: Monday - Friday from 7:15 a.m. - 6:15 p.m. and Saturday from 8:45 a.m. to 1:15 p.m. (Part time employees are scheduled for 20 hours per week within these time frames) Candidates must be available to work weekend hours.
    $26k-30k yearly est. 5d ago
  • Employee Benefits Manager

    Midfirst Bank 4.8company rating

    Oklahoma City, OK Job

    Come and work for a Forbes Best Employer! With more than $30 billion in assets and serving more than 900,000 customers, MidFirst Bank is the largest privately owned bank in the country. As a family owned bank, MidFirst has established many customer relationships that have spanned decades and generations. We are committed to continuously providing an exceptional culture, creating an energizing and supportive employee experience while delivering extraordinary customer service. The **Employee Benefits Manager** is responsible for assisting in the design, implementation, and management of the employee benefit programs, including health insurance, retirement plans, paid time off, and other perks, ensuring compliance with legal regulations while selecting and administering these plans to best fit the company and its employees' needs. This role reports directly to the Director of Benefits. Key responsibilities: * **Benefit plan design and selection:** Assisting with the research and selection of health, dental, vision, life insurance, disability, and retirement plans that align with company goals and employee needs. * **Plan administration:** Overseeing the day-to-day operations of benefit plans, including enrollment processes, premium payments, claims management, and employee communication. * **Compliance management:** Ensuring adherence to all federal, state, and local regulations regarding employee benefits, including reporting requirements. * **Cost analysis and budgeting:** Monitoring benefit costs, identifying cost-saving opportunities. * **Employee communication and education:** Providing clear and comprehensive information to employees about their benefit options through presentations, webinars, and employee portals. * **Vendor management:** Managing the internal vendor management process. * **Benefit analysis and reporting:** Tracking key metrics related to benefit utilization and identifying trends to inform future plan adjustments. * **Employee engagement initiatives:** Promoting employee participation in benefit plans. Position Requirements Qualified candidates must possess 5- 7 years' experience with the administration of employee benefit programs in a corporate HR environment, as well as a Bachelor's degree, preferably in Human Resources Administration or related field. Candidates must also demonstrate aptitude for the following: * **Analytical skills:** Ability to interpret data, analyze benefit trends, and make informed decisions based on cost and employee needs. * **Communication skills:** Excellent written and verbal communication to effectively explain complex benefit information to employees. * **Compliance knowledge:** Understanding of relevant employment laws and regulations related to employee benefits. * **Project management skills:** Ability to manage multiple benefit initiatives simultaneously and meet deadlines. * **Relationship building:** Establishing strong relationships with vendors, brokers, and internal stakeholders. * **Financial acumen:** Understanding of financial concepts related to benefit plan costs and budgeting. **Qualifications** **Skills** **Behaviors** **:** **Motivations** **:** **Education** ** **Preferred**** Bachelors or better in Human Resource Administration or related field. **Experience** ** **Required**** **5 years:** Experience with the administration of employee benefit programs in a corporate HR environment **** **Licenses & Certifications** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
    $37k-64k yearly est. 27d ago
  • Operational Risk Analyst-Midland Mortgage

    Midfirst Bank 4.8company rating

    Oklahoma City, OK Job

    Operational Risk Management (ORM) is a unique department within Midland Mortgage, a division of MidFirst Bank. ORM partners with departments across the organization to ensure compliance with regulatory guidelines, identify operational risks, and provide a resource for review and analysis of complex servicing scenarios. ORM is seeking a risk analyst who can successfully perform quality assurance reviews for a variety of complex operational processes to identify organization risks and challenge existing business strategies. This is a challenging position with opportunities for advancement and exposure to all aspects of the business. A successful candidate will have an inquisitive nature, be self motivated, and demonstrate strong problem-solving ability. **This position is on-site at our corporate campus in north Oklahoma City, therefore, you must to reside in this area/neighboring states in order to be considered for this opening.** Position Requirements: The ideal candidate will enjoy working in a fast-paced environment and have the ability to manage a wide variety of high-profile tasks from beginning to end. Additionally, an ideal candidate will be collaborative, congenial, and meticulous, with well-developed organizational skills. Bachelor's degree in Accounting, Finance, Economics, Statistics, Juris Doctor; or Business Management with a minor in Accounting or Finance, with a cumulative GPA of 3.00; or commensurate experience with a degree in a business related field with a cumulative GPA of 3.00 or higher. Skill in researching and analyzing data, evaluating applicability, and drawing logical conclusions Strong verbal and written communication skills Ability to work independently and collaboratively Preferred Experience: 1-2 years of experience in auditing, compliance, or risk analysis is preferred.
    $60k-85k yearly est. 10d ago
  • Financial Analyst- Financial Planning & Analysis

    Midfirst Bank 4.8company rating

    Oklahoma City, OK Job

    **The Financial Planning & Analysis** (FP&A) group is a subset of the finance organization within MidFirst Bank whose primary duty is to provide senior and executive management with financial reporting, forecasting, and analysis for all business units within the bank. Positions within FP&A offer great exposure to all aspects of MidFirst Bank and will serve to further develop knowledge of the banking industry. FP&A is seeking to hire a Financial Analyst for the FP&A Analyst Rotation Program and Analyst Pool. Primary duties will include processing of monthly financial reporting, variance research, support and customer service for end users of FP&A deliverables, and ad hoc reporting requests as needed. Position Requirements : Bachelor's degree in Finance, Accounting, Mathematics, or Economics with a cumulative GPA of 3.0 or greater * Candidates must be creative and have a working knowledge of accounting and financial concepts * Strong computer skills including Microsoft Office is required * Requires strong oral and written communication skills. * Excellent analytical, logical, and math skills. Experience in cost accounting and/or banking is preferred ****To be considered for this position you must reside in the area**** ****Incomplete applications will not be considered**** **Qualifications** **Skills** **Behaviors** **:** **Motivations** **:** **Education** ** **Required**** Bachelors or better. ** **Preferred**** Bachelors or better in Accounting. Bachelors or better in Economics. Bachelors or better in Finance. Bachelors or better in Mathematics. **Experience** **Licenses & Certifications** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
    $38k-63k yearly est. 26d ago
  • Healthcare Lending Credit Officer

    Midfirst Bank 4.8company rating

    Oklahoma City, OK Job

    Within a specialized healthcare lending unit, provide comprehensive credit analysis for new and renewed loans to healthcare providers nationwide such as hospitals, health systems, long term care facilities, ambulatory surgery centers, and others: * Work collaboratively with lending officers to screen loan opportunities and propose effective loan structures, while maintaining the necessary independence of the credit function. * Communicate effectively with customers to obtain the information necessary to produce concise and insightful credit memos and opportunity prescreen memos. * Communicate clearly and succinctly with senior loan committee members regarding transaction details and borrower creditworthiness. * Spread customer financial statements and utilize different analytical templates to identify trends in customer performance and condition, loan agreement compliance, and risk rating appropriateness. * Develop and maintain an understanding of the healthcare industry and its risks through customer contact, webinars, periodicals, and travel to industry conferences. * Use industry information and customer data to perform horizontal review and benchmarking of existing customers and other projects as assigned. * Review appraisals, loan documents, leases, and other documents as required. Position Requirements: • Bachelor's degree with a GPA of 3.25 or greater required (finance, accounting, economics, or other business-related degrees strongly preferred). * Minimum 3-5 years' experience in commercial credit or lending role, or other role directly related. * Experience with customer financial statement spreads, written credit analysis on borrowers and guarantors, strong understanding of customer financial statements and tax returns, and firm grasp on Generally Accepted Accounting Principles. * Proficient with Microsoft Office software. * Strong written and verbal communication skills. * Knowledge of the healthcare industry is a plus, but not required. * Preferred experience in supervising, workflow management and providing insight on loan structuring **Qualifications** **Skills** **Behaviors** **:** **Motivations** **:** **Education** ** **Required**** Bachelors or better. **Experience** ** **Required**** **3-5 years:** commercial credit or lending role, or other role directly related. **** **Licenses & Certifications** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
    $75k-101k yearly est. 27d ago
  • Compliance Analyst - Fair Banking

    Midfirst Bank 4.8company rating

    Oklahoma City, OK Job

    The Compliance Fair Banking Analyst is responsible for assisting in the development, implementation, and administration of the Fair Banking Policy, Fair Banking Program, and the Complaint Management Program. The Analyst engages in activities involving data collection, detailed research and review, report development & monitoring, and identification & assessment of risk. This position is highly detail oriented and involves the analysis of complaints & written correspondence for operational soundness and policy conformity. A strong knowledge of retail deposit and banking operations will be a key factor in a candidate's success in this role. **PRINCIPLE DUTIES AND RESPONSIBILITIES** - The Analyst will be heavily focused on monitoring and analyzing complaint data to ensure compliance standards are being met, including monitoring recorded calls and written correspondence - Assist with the management of the consumer complaint resolution process for complaints received through the Office of the Comptroller (OCC) Dispute Resolution system and other regulatory agencies - Analyzes data to help prepare reports summarizing trends and analysis. Assist with preparation of reports to various governance committees - Coordinates with other departments to provide Complaint data reports as needed - Assist applicable business units through active listening and by providing technical consulting, training, and support on fair banking related matters - Review regulatory and industry publications to stay abreast of changes in fair banking laws and regulations and emerging industry and regulatory expectations - Maintain and administer the Consumer Complaint Management System and corresponding Database including performing audits on user access on a periodic basis and routinely configuring new user access - Assist with collection, inventory, formatting and reporting of fair banking data - Monitor and analyze fair banking data and other relevant applications for enterprise-wide adherence with the Programs - Ensure quality and shared vision by getting the right people involved in actions and decision making as it relates to fair lending - Work collaboratively with Project Manager, Corp Tech, operations, and other business units - Drafts/maintains procedures for system usage, administrative functions, and configurations - Perform other assignments as requested - Assist with providing guidance and comprehensive consideration of fair banking requirements in relation to new product and service development; certain business strategic initiatives; business unit policies and procedures; marketing and advertising practices; and supplier management - For an experienced candidate this position could potentially assist with the reporting of complaints to management **POSITION REQUIREMENTS** - Bachelor's degree and at least one year of banking experience (preferably related to UDAAP or Complaint Management) OR at least 4 years of bank operations experience - Proficient in Microsoft Office products, particularly MS Excel, and able to quickly learn/navigate various internal systems - Banking call center or retail banking experience is highly preferred - Experience managing or performing quality control reviews of call center inbound/outbound phone calls is preferred - Self-motivated, high commitment/energy level and flexible individual that adapts quickly and well to change - Excellent writing and communication skills, including the ability to communicate clearly with management and colleagues - Excellent organizational skills with the ability to manage multiple on-going assignments and exceptional follow through discipline - Excellent skills in researching information, analyzing technical data, identifying trends and issues and formulating effective solutions (must be an analytical thinker who is detail oriented) - Strong organizational, problem solving, and collaboration/consulting skills **Qualifications** **Skills** **Behaviors** **:** **Motivations** **:** **Education** **Experience** **Licenses & Certifications** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
    $43k-62k yearly est. 27d ago
  • Internal Auditor

    Midfirst Bank 4.8company rating

    Oklahoma City, OK Job

    MidFirst Bank is looking for an experienced professional looking to join the audit team. This position focuses on the broad spectrum of risks impacting the Bank. We would prefer someone with experience as an auditor or banking analyst within the banking industry. The role of the Internal Auditor is to execute the completion of audit projects and identify exceptions to policy or regulatory requirements. In this role, you will be exposed to new technologies and systems, and responsibilities will include understanding the application of these processes along with the evolving associated risks in order to effectively execute audits. The Internal Auditor reports into the Audit Process Manager or Audit Manager. **Position Description:** * May plan and lead audit engagements under the oversight of audit Management including all aspects of the audit process (Planning to Draft Report). * Performs a variety of tasks in support of the audit function, which may include supervising work of audit staff in the execution of individual audit projects. Works under limited supervision. A certain degree of independence, creativity and latitude is required. * Completes audit work papers in accordance with department policies and procedures. * Identifies control operation issues and clearly documents the issue within the work papers and audit software. * If findings are noted, the Internal Auditor is expected to demonstrate the ability to communicate what was observed (the condition), the effect of the condition, the cause of the condition and recommend solutions to correct the condition to Audit Management with limited assistance. * Demonstrated ability to follow instruction and accomplish personal and department goals. * Ability to identify and understand risks within the process being audited. **Job Requirements:** * Requires a Bachelor's Degree in Accounting, Finance, Economics, Statistics, or Business Management with a minor in Accounting and a cumulative GPA of 3.0. * Minimum of one year of experience in internal audit or in a related area, including banking, risk management, compliance or analyst. * Preference given for a background in Internal Audit or as a Banking Analyst. * Will consider a Bachelor's Degree in a non-business related field, if candidate has two years of relevant experience. ****This position is on-site at our corporate campus in north Oklahoma City, therefore, you must to reside in this area in order to be considered for this opening.**** **Qualifications** **Skills** **Behaviors** **:** **Motivations** **:** **Education** ** **Required**** Bachelors or better. **Experience** ** **Required**** **1 year:** Experience in internal audit or in a related area, including banking, risk management, compliance or analyst. **** **Licenses & Certifications** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
    $30k-42k yearly est. 27d ago
  • Private Banker - Tulsa

    Midfirst Bank 4.8company rating

    Tulsa, OK Job

    Private Bankers develop and manage a portfolio of private banking clients including business owners and senior executives, entrepreneurs, doctors and other medical practitioners, attorneys, CPA's and wealthy individuals and families. This would also include medical groups, law firms and accounting firms. While primarily focused on banking services, the successful candidate must possess a working knowledge of investments and trusts and be willing to work with trust and investment officers to offer the full range of private banking and wealth management products and services to customers and prospects. Candidates for this position must possess a minimum of 5 years experience in lending or Private Banking and a work history that reflects a solid track record of building and administering relationships in this environment. Candidates must demonstrate a strong work ethic, excellent interpersonal skills, as well as a strong network of medical and other professionals, successful entrepreneurs and corporate executives. A working knowledge of trust and investments is a plus. A Bachelor's degree is also required for consideration. **Qualifications** **Skills** **Behaviors** **:** **Motivations** **:** **Education** **Experience** **Licenses & Certifications** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
    $29k-49k yearly est. 27d ago
  • Collector

    First Fidelity Bank 4.8company rating

    First Fidelity Bank Job In Oklahoma City, OK

    PRIMARY DUTIES/RESPONSIBILITIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. * Receives and reviews daily listing of all delinquent consumer loans that are more than 10 days past due. * Communicates with delinquent borrowers in attempting to obtain late payments, using various means of contact such as telephone, letters or outside agencies. Utilizes effective interpersonal communication skills, presenting a positive bank image, yet being persuasive in approach. * Utilizes methods of collection under terms of loan contract, depending on the feasibility and applicability of each case if initial collection attempts do not secure required payment. Extends due dates or refers clients to loan officers for refinancing. May repossess collateral on secured items if the delinquent situation requires such action and adjusts working hours to accommodate the client or to secure collateral. * Locates clients with whom the bank has lost contact. Is tactful and resourceful in probing for information leading to the location of the delinquent client or collateral. * Collects and monitors loans from initial delinquency through repossession if required. * Performs other related duties as assigned. * Regular and reliable attendance is an essential function of the job. Qualifications EXPERIENCE REQUIREMENTS: * 2-3 years previous collection experience preferred. * The equivalent combination of education and/or experience can be substituted for minimum qualifications. * Experience working with Jack Henry preferred. EDUCATION REQUIREMENTS: * High school degree required. * Some college preferred. OTHER REQUIREMENTS (SKILLS, ABILITIES, CHARACTERISTICS): * Must have a valid driver's license and good driving record. Occasional driving required. * Previous collection experience, preferably of 2 or more years in a wide range of consumer loans (mortgage, installment, unsecured, etc.) as well commercial collections. * Excellent interpersonal communication skills, enabling the individual to discuss sensitive financial situations in a tactful and professional manner. * Ability to make sound decisions and exercise good judgment in negotiations with clients. * Ability to persevere in collecting delinquent loans, following up on unsuccessful collection attempts and staying focused on achieving results. * Ability to handle stressful situations in a calm and confident manner. * Outgoing, cheerful, assertive, persuasive, personality. * Experience in Word & Excel computer programs and Salesforce. * Working knowledge of bankruptcy law, collateral valuations, legal procedures available in the collection of accounts and loan documentation. ADDITIONAL INFORMATION SUPERVISORY RESPONSIBILITY: None PHYSICAL REQUIREMENTS: Working in a normal office environment.
    $28k-32k yearly est. 14d ago
  • IT Infrastructure Engineer

    First Fidelity Bancorp, Inc. 4.8company rating

    First Fidelity Bancorp, Inc. Job In Oklahoma City, OK

    The IT Infrastructure Engineer is responsible for the design, management, and optimization of the bank's IT infrastructure, ensuring high availability, security, and performance. The role focuses on Windows Domain & Active Directory, Nutanix HCI on Dell Infrastructure, Cisco Networking & Security, Fortinet Networking & Security, Palo Alto Security, 8x8 VOIP systems, Cohesity backup solutions, Microsoft SQL Server, Microsoft M365, and Azure cloud services. This position requires experience in engineering and maintaining high availability environments in compliance with banking regulatory standards. ***This IT Infrastructure Engineer position will work at the First Fidelity Bank corporate office and is not a remote position.*** **PRIMARY DUTIES/RESPONSIBILITIES:** *Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.* * **Windows Domain & Active Directory Management:** * Manage and maintain Active Directory (AD) services, including Group Policy Objects (GPOs), DNS, DHCP, and AD-integrated applications. * Implement security best practices for AD, including multi-factor authentication (MFA) and Privileged Access Management (PAM). * Conduct audits, health checks, and enhancements to optimize AD performance and ensure regulatory compliance. * **Nutanix HCI on Dell Infrastructure:** * Administer Nutanix Hyper-Converged Infrastructure (HCI) for high availability and performance. * Perform upgrades, manage capacity planning, and troubleshoot hardware/software issues. * Collaborate with vendors and internal teams to ensure continuous uptime and system stability. * **Cisco, Fortinet & Palo Alto Networking & Security:** * Administer Cisco networking devices, including routers, switches (e.g., Nexus), and Meraki systems for secure network management. * Configure and manage Fortinet firewalls for branch communications, SSL VPN, and secure network segmentation. * Implement and maintain Palo Alto firewalls, ensuring compliance with advanced security features such as IPS, threat detection, and SSL inspection. * **8x8 VOIP Administration:** * Manage the 8x8 VOIP system, ensuring consistent availability and integration with other systems. * Configure voice network security measures and troubleshoot call quality issues. * Provide support for end-users and optimize the VOIP infrastructure to meet business communication needs. * **Cohesity Backup Solutions:** * Manage and maintain Cohesity backup infrastructure, ensuring comprehensive data protection and recovery capabilities. * Optimize backup schedules, conduct regular recovery testing, and ensure data integrity. * Align backup strategies with business continuity plans and compliance requirements. * **Microsoft SQL Server Administration:** * Administer SQL Server environments, focusing on high availability, backup/recovery solutions, and performance optimization. * Implement disaster recovery solutions such as Always On Availability Groups. * Collaborate with application development teams for database architecture, optimization, and security management. * **Microsoft M365 & Azure Cloud Services:** * Manage Microsoft M365 services, including Exchange, Teams, SharePoint, and OneDrive, ensuring secure and compliant usage. * Administer Azure cloud resources, including virtual machines, networking, and security configurations. * Integrate security and compliance policies in M365 and Azure to meet banking standards. * **Infrastructure Monitoring & Compliance:** * Implement monitoring solutions to ensure uptime, performance, and security of IT systems. * Maintain compliance with banking regulations (GLBA, PCI-DSS, FFIEC) and industry best practices. * Develop, document, and maintain disaster recovery plans, SOPs, and infrastructure diagrams. *Performs other duties as assigned. Regular and reliable attendance is a requirement of the job.* **QUALIFICATIONS** **EDUCATION REQUIREMENTS:** * Bachelor's degree in IT, Computer Science, or related field, or 3+ years of experience in IT infrastructure management, preferably within banking or financial services. **EXPERIENCE REQUIREMENTS:** * 5+ years of experience in IT infrastructure management, preferably within the banking or financial services industry. * Proven experience with Windows Domain & Active Directory, Nutanix HCI, Cisco, Fortinet, Palo Alto, Cohesity, 8x8 VOIP systems, Microsoft SQL Server, Microsoft M365, and Azure cloud services. * Demonstrated expertise in high availability engineering and disaster recovery planning. * Relevant certifications such as MCSE, Nutanix Certified Professional, Cisco CCNA/CCNP, Fortinet NSE, Palo Alto PCNSE, or Microsoft Azure Administrator are highly preferred. **OTHER REQUIREMENTS (KNOWLEDGE, SKILLS, ABILITIES, CHARACTERISTICS):** * In-depth understanding of enterprise networking, firewalls, backup solutions, and VOIP systems. * Familiarity with regulatory compliance requirements (GLBA, PCI-DSS, FFIEC) in the banking industry. * Must have quality customer service skills, a strong work ethic, and is a team player with the ability to work well independently as well as within teams. * Highly motivated. Must be able to work effectively with minimal oversight and supervision, but with the ability to keep management informed. * Effective communication skills, both orally in writing. Must be able to explain technical information in an easy-to-understand fashion to end users. Must be able to effectively communicate within the IT team, as well as with all levels in the organization and outside vendors. * Must possess excellent organization and project management skills, with the ability to prioritize and work on multiple projects at once. Must be able to work effectively in a fast-paced, changing environment. * Willingness to actively share knowledge with other team members and create an inclusive team environment. * Committed to providing high quality customer service in keeping with the Bank's Core Values. **SUPERVISORY RESPONSIBILITY:** None **PHYSICAL REQUIREMENTS** Normal office working environment. Must be able to travel to other office locations when required. EOE Disability/VET
    $60k-72k yearly est. 27d ago

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First Fidelity Bank may also be known as or be related to FIRST FIDELITY BANCORP INC O and First Fidelity Bank.