First Fidelity Bank jobs in Oklahoma City, OK

Job Details Corporate Office - Oklahoma City, OK Full Time Day Internal AuditDescription At First Fidelity Bank, we are looking for talented, enthusiastic team members with a passion for service excellence. Our employees are critical to our overall success. We invest in our employees by providing excellent training and development, as well as advancement opportunities. We offer our employees a family environment, great benefits, competitive pay and paid time off for work/life balance. We are dedicated to giving back to the communities we serve, and we encourage our employees to participate in charitable giving and volunteer opportunities. One of our Core Values is to provide a caring place to work where people truly enjoy coming to work each day. Colleagues of First Fidelity Bank take pride in working here, make lasting friendships and have fun! SUMMARY The Internal Audit Manager will direct and oversee the Internal Audit Program, functionally reporting to the Audit Committee and administratively, to the President. This position is responsible for executing the annual audit plan, leading staff, and providing independent assurance that the bank's internal controls, risk management processes, and governance procedures are effective and compliant. PRIMARY DUTIES/RESPONSIBILITIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Overseeing the planning, organization, and direction of all internal and regulatory compliance audits. Defining audit objectives, conducting control risk assessments, formulating audit plans, programs, and schedules, and ensuring compliance with policies, procedures, laws, and regulations. Producing reports and communicating with the Executive Management and the Audit Committee regarding audits performed. Assisting third-party auditors and regulatory examiners with audit plans and programs. Supervising the daily activities of the Internal Audit department, including delegation of assignments, developing work schedules, providing training, and assessing performance. Demonstrating effective leadership skills, sets an example for others within the organization and acts in accordance with Core Values and Golden Rules of Service. Actively supports and builds the FFB culture. Qualifications QUALIFICATIONS Education Requirements: Bachelor's degree in accounting or finance and professional certification (CPA or CIA). Experience Requirements: 5 years of professional work experience, with 3 years in internal audit, internal controls assessment, Sox 404 evaluation and testing, or audit experience in a public accounting firm. Minimum 2 years of experience supervising employees. OTHER REQUIREMENTS Thorough knowledge of Generally Accepted Accounting Principles and Auditing Standards. Strong leadership skills with a proven track record in managing teams. Ability to effectively hire, manage, motivate, train, and develop employees. Excellent interpersonal and communication skills. Proficient computer skills, including MS Word and Excel.

This role is within our Commercial Loan Services Department and is primarily responsible for preparing loan documentation and closing packages for private banking clients, including portfolio and non-conforming mortgage products, ensuring loans comply with internal bank policies, as well as federal and state regulations. Key Responsibilities: Ensures loan disclosures are prepared in accordance with the terms and conditions per the application and in compliance with regulatory requirements including TRID and Reg Z Communicates with loan officers for any additional information needed to prepare loan disclosures Orders flood certificates, background checks, fee estimates from title or online sources and other due diligence as required Ensures work is completed by deadlines and accurately by planning, coordinating and monitoring daily activities Miscellaneous duties as assigned Position Requirements: Minimum two (2) years of relevant experience including one or more of the following: Title company operations Supporting mortgage or consumer loan transactions prior to closing Preparation, review, analysis, and interpretation of legal documents Customer assistance in retail or private banking Commercial, professional, health or disability insurance claims adjusting Strong critical thinking and problem-solving skills Aptitude for analyzing and interpreting complex documents, identifying requirements, conducting supporting research, and determining appropriate next actions Proven customer service experience Excellent written and oral communication skills Ability to make sound decisions and deliver high-quality work under tight deadlines and limited supervision Adaptable to shifting priorities while maintaining accuracy and attention to detail in a fast-paced environment Exceptional organizational skills and strong attention to detail Highly proficient PC skills including Microsoft Office applications and loan documentation systems Preferred Skills: Familiarity of TRID, Regulations B, Z, RESPA, Fair Credit Reporting Act, and other federal and state laws and regulations Working knowledge of complex consumer loan transactions, including title reports and exceptions Understanding of consumer lending policies and procedures LaserPro experience

MidFirst Bank is seeking a copywriter who develops clear, compelling and persuasive copy for print and digital marketing and advertising materials. The candidate will work to capture a target audience's attention and drive actions, such as selecting a product or engaging with a brand. This will be an in-house/in-person marketing department position. Core responsibilities Write and edit compelling content for various channels, business lines, websites, social media, blogs, emails, press releases, print ads and video scripts. Collaborate with creative teams, including designers, art directors, marketing managers and outside advertising firms to develop and execute integrated campaigns. Research industry trends, target audiences and competitor activity to inform content strategy and ensure relevance. Maintain and apply brand voice and messaging consistently across all communications, business lines and affiliates while adhering to brand standards and style guides. Proofread copy for accuracy, grammar and adherence to brand guidelines. This position will also manage numerous outside proofreaders. Manage multiple projects simultaneously and meet tight deadlines. Required skills and qualifications Education: A bachelor's degree in English, Journalism, Marketing or a related field is required 2 years of experience writing freelance or for marketing/advertising firms is required. Experience writing for the financial industry will be a huge advantage. Writing and editing: Exceptional writing, editing and proofreading skills, with a keen eye for detail. Creativity: The ability to think conceptually and generate fresh, original ideas Communication: Excellent verbal and written communication skills to articulate ideas and collaborate effectively Portfolio: A strong portfolio showcasing diverse writing samples is essential Research skills: The ability to research topics, target audiences and market trends thoroughly Adaptability: A capacity to write in different styles and tones for various business lines, affiliates, audiences and platforms Time management: Strong organizational skills to handle multiple projects and tight deadlines This is a fast-paced, collaborative environment with a high-volume workload often requiring short turnaround times. The most successful candidate will be a quick learner who has a versatile and compelling writing style.

The AI Team Lead is a key role in MidFirst's Center for Digital Advancement, working with AI Business and Process Analysts and other team members to accomplish the Bank's Digital strategy and goals. The role is focused on advancing the Bank's artificial intelligence initiatives, leading the group through AI reviews and working with stakeholders to understand their business needs, provide education on AI capabilities, and delivering AI solutions. Essential Functions Team Leadership: Lead, mentor, and develop a team of AI analysts, providing guidance on priorities, performance, and strategy. Establish clear objectives, fostering collaboration between business, technology and support groups to ensure the successful implementation of projects and initiatives. AI Research: Continuously monitor industry trends, AI innovations, regulatory developments, and competitor analysis relevant to the Bank's business units and product offerings. A strong ability to summarize findings into easily-understandable reports, and comfortable with sharing findings with an executive audience Implementation Support: Partner with corporate technology, risk, compliance, and supplier management stakeholders to take part in the AI review process. Support business unit projects through vendor evaluation and due diligence processes, performing project management and product ownership roles including project planning, cost-benefit analyses, and RFP development. Other Requirements Bachelor's degree in Accounting, Finance, Entrepreneurship, Economics, MIS, Mathematics, Computer Science, or Engineering. MBA or other (preferred, not required) Proficiency in data analysis, process mapping and requirements gathering Knowledge of industry-specific regulations and compliance standards Passion for emerging technologies and their application in financial services Demonstrated success leading teams that bridge business needs with technology solutions Excellent communication and stakeholder management skills at senior levels Success implementing and supporting AI and Generative AI tools *Must reside within the operating area to be considered #LI-DNI

MidFirst is committed to complying with regulatory requirements including the Community Reinvestment Act (CRA) in a proactive and collaborative manner. To achieve corporate objectives, MidFirst seeks a CRA Outreach Specialist (COS) to assist in the identification of CRA opportunities in collaboration with internal and external parties. This position will be responsible for coordinating MFB business unit outreach opportunities in support of CRA strategies, for enhancing MidFirst community development activities, and for documenting performance results. They will demonstrate a strong commitment to ongoing CRA community financial services education, being a subject matter expert in identifying and documenting creative lending and investment opportunities, coordinating support for community groups and establishing new relating to efficiencies and enhancements of the overall CRA Program. This role will require researching, documenting, and evaluating CRA lending and deposit programs of CRA audiences, providing market analysis of MidFirst's activities in relation to the industry performance and economic and demographic metrics, and supporting CRA activities of business units. The position will also prepare and submit reports to third parties in relation to MidFirst CRA activities. The COS will report CRA information to business units relating to CRA efforts and will provide ongoing reporting to CRA and Executive Management relating to goals and strategies established by management. The COS will collaborate with other members of the CRA Department in assessing MidFirst's CRA performance. This position requires demonstrated engagement experience with community groups and in identifying and documenting the CRA qualification criteria of MidFirst CRA activities. The position will be responsive to business unit requests relating to CRA compliance for community development loans, investments and services. The candidate will conduct and coordinate CRA financial education services, including creation of presentation materials, coordinate with internal parties such as Marketing, Compliance, and Lending Units to ensure information meets MidFirst branding requirements and to coordinate outreach opportunities for MidFirst personnel. The individual will collaborate with external groups and internal business units. The candidate will assist with the documentation of community needs and MidFirst's impact on those communities. Position Requirements: Must have the ability to assess potential community contacts for alignment with MidFirst's corporate strategies and CRA mission Candidates should possess skills to create efficiencies in repetitive processes and to assess reasonableness and consistency of data in relation to expectations A bachelor's degree is required Exceptional organizational skills and strong attention to detail Seeking a self-starter with outstanding professional communication skills including effective presentation skills Ability to think critically and creatively Strong analytical abilities Strong project management skills CRA knowledge would be preferred In addition to technology and database understanding, a minimal understanding of control concepts would be useful in controlling the flow of data from various reporting units through data output Success candidates will exhibit a desire and creativity to identify and develop the process beyond stated objectives in a manner that is most efficient Position requires a minimum of 3 years of relevant US based experience To be considered for this position you must reside within the operating area. #LI-DNI

This position will supervise the Customer Support team within our Commercial Services Department in Bank Operations. Commercial Services is primarily responsible for providing support to our business and commercial customers over the phone and through email. Products and services supported by the team include but are not limited to online banking, mobile banking, ACH origination, remote deposit capture, credit cards, positive pay, investment sweeps, and cash vault services. Position Responsibilities scheduling, planning, and defining the daily department workflow to ensure all necessary tasks are completed timely and accurately. Performing quality control reviews to ensure the quality of work performed meets expectations Lead training efforts to ensure procedures are thorough, complete, followed accurately, and that sufficient depth exists for each task. Coaching, counseling, hiring, and ongoing performance evaluations of associates. Commercial Services supports customers in several time zones, the shift for this position will be 10am-7pm, Monday thru Friday. Position Requirements Must possess at least 3 years banking experience and/or management experience. Experience in a call center environment and a college degree is preferred, but not required. Ability to lead and motivate a team Consistently perform in a volume driven environment where workload fluctuates, but deadlines stay the same and service levels must be met Ability to communicate efficiently and effectively on the phone and through email to internal customers and business partners Strong work ethic, critical thinking, and problems solving skills with attention to detail Ability to escalate issues and concerns appropriately Ability to perform specific tasks independently Ability to use standard computer software (MS Outlook, MS Excel) and quickly learn to navigate and operate job-specific software and web-based applications High degree of reliability Other duties as assigned by management In addition, the position is expected to read, reference, interpret, and develop written departmental procedures, cross train on department tasks, make suggestions to correct or enhance existing processes, and take advantage of available opportunities to develop a deeper understanding of applicable regulations, operational compliance, and the banking industry to support career development and growth.

The Business Process Analyst is a management track-level position within Midland Mortgage, a Division of MidFirst Bank's, Business Initiatives team, where you will present recommendations for process redesign, project manage agreed upon initiatives, and build your leadership skills. In this role, you will have the opportunity to work with senior management and make a positive impact in the Company by pursuing your creative ideas, managing them to resolution, and building valuable relationships and influence. This is a fun and challenging position with excellent upward mobility and exposure to all aspects of the business! Responsibilities of the position include: Comprehensive hands-on review and documentation of business processes to provide recommendations that will increase the efficiency and effectiveness of the operations The creation and management of detailed project plans to ensure the successful implementation of initiatives Overseeing the implementation of solutions such as process re-designs, advancements in technology, new or enhanced internal controls or other improvements to the business operation Coordination of training and instruction to impacted personnel when processes are modified Effective communication and presentation to various levels of management and staff within the organization Management of multiple projects to completion and to the satisfaction of business operations Participation in management training and development This position is on-site at our corporate campus in north Oklahoma City; therefore, candidates must be willing to work from this location to be considered for this opportunity. Position Requirements: Bachelor degree with a minimum GPA of 3.25 or higher in: Finance Accounting Mathematics Economics Management Organizational Leadership Supply Chain Management Entrepreneurship Industrial Engineering Management Information Systems In lieu of the specific degree, candidate's who possess a degree with a minimum GPA of 3.0 or better (higher than 3.25 is preferred) AND two (2) or more years' relevant experience including one or more of the following will also be considered: workflow management business process design project management System implementations Exceptional analytical skills Excellent verbal and written communication skills The ability to work independently and collaboratively An aptitude to manage multiple projects simultaneously and a capacity to work in a deadline-driven environment Essential skills include creativity, self-motivation, organization, attention to detail, inquisitiveness and outstanding problem-solving abilities Must reside within the market area #MM

Responsibilities include developing and managing a portfolio of deposits and loans for private banking. Deposits typically include personal, business and Treasury Management needs for clients. Loans typically include consumer mortgage, commercial, aircraft, unsecured, auto and securities loans as well as the ability to creatively structure complex credit facilities to accommodate client needs. Clients include business owners and senior executives, entrepreneurs, doctors and other medical practitioners, attorneys, CPA's and wealthy individuals and families. This includes medical groups, law firms and accounting firms. While primarily focused on lending and banking services, a successful candidate must possess a working knowledge of investments and trusts and be willing to work with trust and investment officers to offer the full range of private banking and wealth management products and services to customers and prospects. Position Requirements: Candidates for this position must possess a minimum of 5 years' experience in lending or Private Banking and a work history that reflects a solid track record of building and administering relationships in this environment. Strong understanding of credit, complex personal and business financials and tax returns is highly preferred. Candidates must demonstrate a strong work ethic and character, excellent interpersonal skills, as well as a strong network of medical and other professionals, successful entrepreneurs and corporate executives. A working knowledge of trust and investments is a plus. Commensurate Experience considered in lieu of bachelor's degree. In addition, commensurate experience in sales/management and business development will be considered.

The AI Business Analyst and Functional Lead will be the liaison between technology and the business, providing guidance for the overall AI and Generative AI program. The role will provide oversight on the collection, review and prioritization of AI use cases within the Bank. As the functional lead, the position will interact with senior leadership to administer the AI program and strategy. Manage and oversee the enterprise AI program, working with business and technology leadership to evaluate use cases. Make regular updates to policy and procedure documentation ensuring the program is appropriately governed for AI success and safety. Provide oversight for the AI program including the collection and approval of projects in collaboration with the Bank's business units and risk management teams. Provide regular updates and performance metrics to stakeholders, identifying key achievements and areas for approvement. Collaborate with business, risk, technology and executive stakeholders and provide leadership for all aspects of the AI program. Maintain relationships with stakeholders to ensure effective communication and alignment with organizational goals. Maintain a working knowledge of existing and upcoming AI advancements, staying current with the ever-evolving work in the work of machine learning and AI. Through the lens of banking and regulatory oversight, work with the business, technology, risk and executive stakeholders to educate and collaborate for emerging technologies. Bachelor's degree in Accounting, Finance, Entrepreneurship, Economics, MIS, Math, Computer Sci, or Engineering will be accepted. Perform miscellaneous job-related duties as assigned. Position Requirements: 5 - 8 years of the following work experience and/or skills to perform the position: - Familiarity with programming languages (Python, SQL) and data visualization tools - Experience with project management tools (e.g., JIRA, AdaptiveWork) and analytical tools (PowerBI) - Proficiency in data analysis, process mapping and requirements gathering - Knowledge of industry-specific regulations and compliance standards - Excellent communication, analytical and problem-solving skills - Experience as a business analyst, functional lead, or similar role in AI or technology-driven initiatives #LI-DNI

Midland Mortgage, a division of MidFirst Bank, is one of the most successful home mortgage servicers in the county. We focus on quality and creating winning teams to execute our mission to be the top performing financial institution in the markets we serve. We are looking for a strong leader that will share in our passion for this mission and lead a team within the Loss Mitigation Operations Department with humility and excellence. The Loss Mitigation Operations Department is responsible for working with borrowers to catch up on missed payments and maintain their homeownership. As part of the management team within Loss Mitigation Operations, you will lead a team of 12+ while focusing on operational reliability and efficiency and creating an environment that both engages and equips staff to maximize performance. Primary responsibilities include: Achieving team productivity and quality standards Identifying operational and financial risks, challenging existing strategies, and implementing process improvements Collaborating with other management to ensure loss mitigation efforts are coordinated and effective Ensuring compliance with all mortgage servicing requirements Managing various projects and performing other relevant duties as required Position Requirements Required Education / Experience: Experience: 5-7 years' experience leading management-level professionals who manage front-line team members Education: Bachelor's degree Preferred Skills: Demonstrated success identifying and implementing process improvements Exceptional analytical and creative problem-solving skills and the ability to work both independently and collaboratively Strong leadership skills with the ability to monitor and motivate employees to reach and exceed performance goals Aptitude to manage multiple projects simultaneously and a capacity to work in a deadline-driven environment Excellent verbal and written communication skills and ability to confidently lead meetings and convey information **Position is onsite in Oklahoma City, candidates must reside in the area to be considered #MM # LI-Onsite

The Policy and Training Analyst is an integral part of the Deposit Operations First Line of Defense team and is responsible for managing departmental policies and procedures, training, and problem management. The ideal candidate is skilled in reviewing procedures to ensure alignment with internal controls, policies, and regulatory expectations, identifying training gaps that impact day-to-day back-office operations, and reporting operational issues and resolution. This individual is analytical, solutions-oriented, and comfortable working across teams to enhance operational effectiveness and strengthen the department's first line of defense. PRINCIPLE DUTIES AND RESPONSIBILITIES Manage the framework for the development and documentation of departmental policies and procedures. Manage review cycles of policies and procedures, overseeing edits, reviews, approvals, and communication to stakeholders. Create, write, and execute timely updates of policies and procedures. Create reporting to ensure departments meet cross-training standards and objectives. Manage Bank Operations Problem Response processes and tracking, and present reporting to Bank Operations management. Manage the Bank Operations Training Program to identify training needs and develop and implement training curriculums. Assess impact of emerging trends on operational processes and oversee required updates to procedures. Manage projects related to procedure and training development. Pursue professional development opportunities, including external and internal training and professional association memberships. Provide expertise relating to internal policies during internal and external engagements and exam preparation. POSITION REQUIREMENTS Candidates must possess a minimum of 3 years experience working in financial services and a Bachelors degree to be considered for this role. Alternately, 5+ years applicable banking, deposit operations and/or compliance experience may be considered in lieu of a degree. Strong understanding of the financial services industry, deposit best practices, or operations. Ability to understand and apply industry risks and their impacts beyond existing policies and procedures. Skill in researching and analyzing data, evaluating applicability and drawing logical conclusions. Strong analytical skills with the ability to make timely, fact-based decisions; effectively assessing risk, identifying root causes and operational deficiencies. A self-starter, with strong internal motivation, ability to make progress, meet deadlines, and complete assignments as required. Ability to lead and monitor change initiatives to completion - meeting required deadlines and key milestones. Professional oral and written communications skills. Business software skills, including word processing, spreadsheet, internet, and presentation tools to prepare reports, memos, summaries and analyses. Ability to establish and maintain harmonious, effective working relationships with management, co-workers and external contacts, and to work effectively in a professional team environment.

The IT Governance Administrator is responsible for working with IT functional managers to ensure robust operational governance and control structures are implemented and maintained. This position manages audits and exams, striving for successful outcomes. Key responsibilities include overseeing the administration of IT policies, programs, and procedures, serving as a project manager on significant initiatives, acting as a backup system administrator, and creating comprehensive reports to facilitate effective communication across the organization. PRINCIPLE DUTIES AND RESPONSIBILITIES: Facilitate audit and exam processes by gathering requested information, facilitating responses to questions during audits/exams, keeping management abreast of any potential findings/issues, driving audits/exams for a successful result, tracking open findings/issues, and ensuring timely completion of audit/exam commitments. Adhere to the governance structure for operational activities by coordinating Committee oversight, ensuring issues get brought to the right Committees and minutes are maintained, ensuring consistency among all Committees, and ensuring Committees are in place as new strategies are established. Oversee the administrative process of creating, reviewing, approving and publishing technology and security policies, programs, and procedures. Preparing and developing presentation materials, including writing, editing, verifying and formatting information, and ensuring that report material is accurate, timely and well written. Design and develop analytical reports including data visualization and infographics. Manage various significant on-going projects; work with a team of internal and external partners and stakeholders to ensure project plans are developed and executed appropriately. Work closely with a range of MidFirst support services such as Legal, Audit, Regulatory Relations, Compliance, Third Party Vendor Management, and Enterprise Risk Management to ensure the business unit is fulfilling its on-going administrative, legal, compliance, and regulatory requirements. Coordinate business risk assessments, work with the Enterprise Risk Department to document status of top risk areas for the business, and coordinate creation of annual status reports to the Board. Participate in department meetings to discuss organizational objectives and gather information. Perform miscellaneous job-related duties as assigned. INTERFACE WITH: Chief Information Officer Chief Information Security Officer Chief Operating Officer Enterprise Risk Management Compliance Legal Internal and External Auditors Regulators Third-Party Vendors Business Unit Management and Staff SKILLS: Strong organizational skills, with impeccable attention to detail Professional verbal and written communication skills required Knowledge of IT operations and control mechanisms Advanced prioritization skills, with ability to meet tight deadlines having conflicting priorities Strong analytical and problem-solving skills Ability to challenge the business to help identify risks, deficiencies and control gaps Strong negotiation and influencing skills Ability to manage change and cope with complex and ambiguous situations Takes ownership and eager to learn Professional written and verbal communication Can produce infographics or other graphic designs for communicating complex data, processes and ideas DESIRED QUALIFICATIONS: 1-5 years related work experience in IT or operational governance such as internal/external audit, compliance, risk management, knowledge management or quality control Bachelors degree Business process mapping and project management experience Creative information management and design skills Financial Services industry experience helpful

Job Details Experienced Corporate Office - Oklahoma City, OK Full Time High School None Day Loan Operations DESCRIPTION The Loan Collateral Specialist must have a thorough understanding of most types of loans and other related requirements and can independently act to meet those requirements. Gathers, compiles, and evaluates information, as well as obtains documents necessary to remove collateral exceptions and file liens. Works under minimal supervision while supporting the Commercial and Retail Banking functions. Has a thorough understanding of regulatory requirements and legal requirements for Oklahoma and Arizona. PRIMARY DUTIES/RESPONSIBILITIES: This list includes the current primary responsibilities of this position. It is not intended to be all-inclusive and is subject to change, as needed, for the purpose of operational efficiency. Provides a high level of customer service when responding to Commercial Officers as well as Retail front-end staff. Gathers and evaluates information from Commercial and Retail Bankers, regarding title policies, tax returns, collateral information, financial documents, etc. Scans and indexes all loan document types to Synergy. Proactively resolves Commercial and Retail collateral exceptions as well as other types of exceptions. Sets up collateral tracking Assists with tracking Insurance and force placing. Contacts insurance companies for Evidence of Insurance to clear exceptions Files documents to perfect collateral such as lien entries, UCC-1 forms, UCC continuations, certified mailing of titles, determining filing location, and mailing real property documents to appropriate county and state to ensure the bank's security interests are perfected. Mails adverse action and collection letters to applicants and clients. Processes requests for verification of deposit and other credit inquiries. Provides internal and external customer service from direct, emailed, faxed, or phone requests. This includes research and response in a timely, positive and professional manner. Completes special projects as assigned by Loan Operations Management. Must display a pleasant and friendly attitude, project sensitivity towards customers and fellow employees, and maintain a neat and clean professional appearance. Performs other related duties as assigned. QUALIFICATIONS QUALIFICATIONS: EXPERIENCE REQUIREMENTS: Minimum of two years of experience in loan operations preferred. An equivalent combination of education and/or experience may be substituted for the stated qualifications. EDUCATION REQUIREMENTS: High school degree or equivalent required. Bachelor's degree preferred. OTHER REQUIREMENTS (KNOWLEDGE, SKILLS, ABILITIES, CHARACTERISTICS): Thorough knowledge of loan documentation and perfection/recording requirements. Thorough knowledge of title policies, UCC guidelines, lien filing and mortgage/deed of trust filing. Thorough knowledge of loan regulations including but not limited to the Real Estate Settlement Protection Act (Reg X), Truth in Lending Act (Reg Z), Equal Credit Opportunity Act (Reg B) and Fair Credit Reporting Act (Reg V). Working knowledge of Bank's lending policies and procedures and banking operations functions. Ability to read, comprehend and evaluate detailed and complex loan documents. Ability to quickly learn new skills and apply to role. Detail-oriented, high level of flexibility and adaptability, enabling individual to work in a fast-paced environment. Must be well-organized and display excellent time-management skills. A positive attitude and excellent communication and interpersonal skills. Exceptional understanding of needs to provide client focused service. Ability to maintain high level of discretion and confidentiality. Ability to work independently to resolve problems. Proficient typing and computer skills. Proficient , including MS Word, Outlook and Excel. Strong team focus with ability to work effectively in a team environment. ADDITIONAL INFORMATION SUPERVISORY RESPONSIBILITY: None PHYSICAL REQUIREMENTS: Normal office environment EOE Disability/VET

Job Details OK OKC Nichols HIlls - Nichols Hills, OK Full Time High School None Day RetailDescription At First Fidelity Bank, we are looking for talented, enthusiastic team members with a passion for service excellence. Our employees are critical to our overall success. We invest in our employees by providing excellent training and development, as well as advancement opportunities. We offer our employees a family environment, great benefits, competitive pay and paid time off for work/life balance. We are dedicated to giving back to the communities we serve, and we encourage our employees to participate in charitable giving and volunteer opportunities. One of our Core Values is to provide a caring place to work where people truly enjoy coming to work each day. Colleagues of First Fidelity Bank take pride in working here, make lasting friendships and have fun! SUMMARY Under the direction and supervision of the Branch Manager or Market Manager, provides supervisory leadership to the branch while exemplifying the Bank's Mission, Core Values and Golden Rules of Service. Keeps Branch Manager/Market Manager informed at all times. Assists the Branch Manager/Market Manager with overseeing the sales and client service activities within the branch. Involved in the direct supervision of Teller and Personal Bankers, including: coaching, motivating, counseling, scheduling, training, coordinating job duties, approving transactions, and assisting with questions or problems. Provides effective leadership, mentoring and supervision to staff in order to maximize optimum sales/service performance, while providing motivation to inspire continuous improvement of individual and team performance. The Assistant Manager will support clients in achieving their financial goals by resolving client issues, engaging them to understand their financial needs, identifying thoughtful solutions, and providing extraordinary delivery of products and services. In some locations, serves as the resource where elevated client issues are researched and resolved. Requires thorough knowledge and familiarity of the various accounts and products provided by the Bank. PRIMARY DUTIES/RESPONSIBILITIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Branch Leadership and Colleague Supervision Under the direct supervision and direction of the Branch Manager or Market Manager, assists with managing the day-to-day operations at the branch, including answering questions and researching and resolving complex problems. Utilizes knowledge and experience in exercising discretion and independent judgment to facilitate complex transactions and resolve client relation problems. Keeps Branch Manager informed of all problems and resolutions. When issues arise, actively seeks possible alternative solutions and is ready to make recommendations to the Branch Manager/Market Manager. Exemplifies, by leading by example, and holds staff accountable for meeting or exceeding the Bank's Mission, Vision, Core Values, and Golden Rules of Service. Solidifies a culture that exceeds expectations. Demonstrates a servant-style leadership that is selfless and compassionate. Creates a caring place to work that attracts, grows and retains the right people. Must be fun, positive and engaging while providing direction and fostering personal accountability. Ensures all Tellers and Personal Bankers have knowledge and a clear understanding of their job responsibilities; Bank products, services, policies and procedures; and regulatory banking requirements. Clearly communicates performance expectations to direct reports. In partnership with the Branch Manager or Market Manager, sets individual and team goals, conducts regular one-on-one and team meetings, provides on-going performance coaching, and promotes an environment where direct reports feel comfortable sharing opinions and providing regular feedback. Provides encouragement, motivation and empowerment to achieve or exceed goals. Inspires and leads team members to reach their full potential. Coaches individuals on performance expectations; goal attainment; how to resolve problems and overcome obstacles; professionalism; client service; effective communication; teamwork; and the FFB sales method. Ensures colleagues understand how their actions have a direct impact on client satisfaction and the Bank's financial growth. Supervisory responsibilities include interviewing, hiring, and coaching new team members, as well as scheduling, monitoring/approving timesheets, managing attendance and overtime, promoting career development, and conducting performance evaluations. Supports the Branch Manager or Market Manager in maintaining the aesthetic appeal and effectiveness of the branch property and facilities. Client Relations and Sales Enhances the client experience and the reputation of the Bank by warmly and sincerely greeting and engaging clients and providing superior client service. Actively participates in the Bank's sales development program including direct generation of sales leads. Ensures the entire team at the branch creates a memorable client experience by proactively building, maintaining, and growing relationships through various communication channels. Coaches, mentors and holds staff accountable to provide a superior level of service by identifying clients' needs and recognizing and acting upon opportunities to offer Bank products and services. Role models and coaches staff to engage in professionally curious conversations with prospective and existing clients in order to uncover service opportunities. Mentors and encourages staff to ask questions to understand what is important to the client and how the Bank can help meet the client's financial needs. Uses a consultative approach while tailoring recommendations and solutions. Works to bring the client's expectations in line with the Bank's capabilities in order to achieve the client's desired outcome. In every interaction, looks for ways to say “yes” to the client, adapting, as needed, to meet the ever-changing needs of our clients and the communities where we do business. Develops strong relationships with other colleagues at the Bank in order to introduce clients to specialists who can assist with specific financial needs. Other Duties Keeps the Branch Manager or Market Manager informed of direct reports' performance, progress toward goal attainment, and issues and concerns. Participates in Retail and Bank-wide meetings and ensures important information is communicated to staff. Exemplifies high standards in terms of work ethic, attendance, compliance with banking regulations, and following policies and procedures. As needed, assists with Teller Transactions and opens new accounts. Performs other relevant duties as assigned. Regular and reliable attendance is an essential function of the job. Qualifications EXPERIENCE REQUIREMENTS: Previous banking experience preferred. Must have at least 18 months of prior experience in customer service and retail sales demonstrating ability to manage and balance cash transactions. Previous supervisory experience preferred. Equivalent combination of education and experience can be substituted for stated qualifications. EDUCATION REQUIREMENTS: High school degree or equivalent required. College degree preferred. OTHER REQUIREMENTS (SKILLS, ABILITIES, CHARACTERISTICS): Goal-oriented with a strong work ethic and high integrity. Motivated to learn and assume greater responsibilities. Must possess a teachable spirit that is flexible and open to direct coaching and feedback. Exhibits a strong drive toward continuous self-development and learning. Excellent client-service and employee relations skills, displaying a friendly, outgoing, assertive, confident, and enthusiastic personality. Ability to interact positively with unsatisfied customers and resolve complex problems. Excellent supervisory skills, with proven ability to coach, mentor and motivate employees and handle sensitive employee concerns in a positive and effective manner. Strong sales aptitude and business development skills to market the Bank, identify banking opportunities, and if necessary, refer prospective and existing clients to the appropriate Bank colleague. Exceptional interpersonal and communication skills with the ability to effectively build relationships with a diverse group of people. Must be able to interface at all levels of the organization, build collaborative relationships across departments and teams, and display confidence when speaking with employees as well as internal and external customers. Ability to maintain the highest level of confidentiality, follow directions, and apply proper policies, procedures and guidelines. Excellent time management and established organizational skills leading to high accuracy rates in all areas. Must be able to effectively multi-task and prioritize. Proficient computer and technical skills, including the ability to use bank software products and branch capture equipment. Ability to navigate multiple computer systems, applications, and utilize search tools to find information. Knowledge and understanding of retail compliance controls, risk management, and loss prevention. ADDITIONAL INFORMATION SUPERVISORY RESPONSIBILITY: Yes WORKING CONDITIONS: Normal office environment. PHYSICAL REQUIREMENTS: Ability to lift and carry cash drawers, coin bags, and boxes sometimes weighing over 25 pounds. May require long periods of typing and repetitive motion. May require long periods of standing or sitting. AA/EOE M/F/D/V MEMBER FDIC

The Underwriter position is housed in our Community Development Lending Operations Department. This position will interpret and apply analysis of loan components through findings of FNMA's automated underwriting system, Desktop Originator (DO) for newly originated residential loans. This includes evaluating applicants' credit, sources of income, type of property, type of loan, assets, debt ratios, collateral appraisal reports for the property etc. This role will exercise discretion in independently making loan approval decisions in compliance with MidFirst Bank and Investor guidelines. Files will be pre-underwritten upon receipt in Operations and submitted for final underwriting prior to closing. This position will work closely with the processing and MAE team advising them of credit decisions and working to clear loan stipulations and collateral requirements. Additional responsibilities include helping to monitor appropriateness and adequacy of current processing procedures and practices to ensure proper application of substantial real estate lending regulations and fulfillment of underwriting requirements. Other duties as assigned by management. Position Requirements: The shift for this role in the Oklahoma office will be Monday thru Friday, 10am-7pm; Arizona office hours will be 8am-5pm 3-5 years mortgage related experience in Conventional, FHA and VA loans. USDA loan experience a plus. FHA and VA underwriting certification preferred Working knowledge of various software; Outlook, Excel Encompass experience preferred Strong understanding of mortgage industry guidelines as it relates to the secondary market Strong understanding of automated underwriting systems Bachelor's degree preferred Must be detail-oriented, strong organizational skills are critical Must possess technical knowledge of underwriting guidelines and use of mortgage calculators Must have recent experience with Mortgage Loan Guidelines (within the last year)

We are seeking a skilled Database Developer to join our team. The ideal candidate will be responsible for designing and implementing database objects such as tables, views, and stored procedures, as well as developing SSIS packages for data import processes. Experience working with EBCDIC file formats is a strong plus. Key Responsibilities Design, create, and maintain database tables, views, and indexes in Microsoft SQL Server. Develop and optimize SSIS packages for importing and transforming data from various sources. Ensure data integrity and consistency during ETL processes. Collaborate with business analysts and application developers to understand data requirements. Troubleshoot and resolve issues related to data imports and database performance. Document database structures, processes, and workflows. Work with multiple data sources, including EBCDIC file sources, for data import. Qualifications Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent experience). 2+ years of experience in SQL Server development. Strong proficiency in T-SQL for creating tables, views, and stored procedures. Hands-on experience with SSIS for ETL processes. Familiarity with EBCDIC file formats and mainframe data sources is a plus. Knowledge of data modeling and database design principles. Excellent problem-solving and communication skills. Preferred Skills Experience with performance tuning and query optimization. Understanding of data warehousing concepts. Self-driven with the ability to work independently as well as in a team environment. Strong analytical and problem-solving abilities. Excellent communication skills for cross-team collaboration. Ability to prioritize tasks and manage multiple projects effectively. Attention to detail and commitment to data accuracy. Adaptability in a fast-paced environment. Team-oriented mindset with a proactive approach. * Must reside within the market area to be considered. *Position requires a minimum of 3 years of relevant US based experience. #LI-DNI

Tellers are responsible for efficiently processing a variety of customer transactions while providing the highest level of service and identifying bank products and services that would be beneficial to potential and existing customers. Tellers must be proactive, friendly and courteous and should continually seek out opportunities to impress those they service. Your duties will include, but are not limited to the following: Greeting customers and facilitating a welcoming and customer-focused environment Processing customer transactions efficiently and accurately in a fast-paced environment while maintaining a balanced cash drawer and adhering to internal controls and procedures Generating new business and expanding relationships with current customers by cross-selling bank products and services that would benefit each individual Building customer loyalty by developing relationships and always offering exceptional service Responding to customer inquiries and concerns by researching and identifying positive solutions This list includes the current primary responsibilities of this position. It is not intended to be all-inclusive and is subject to change, as needed, for the purpose of operational efficiency. Required Skills: Minimum of 6 months cash handling and/or Point of Sale (POS) transaction experience in a retail sales or food industry environment Excellent customer-service skills, including oral and written communication Ability to effectively contribute to a positive team environment and work toward achieving goals Careful attention to detail and strong organizational skills. Must adhere closely to bank procedures and regulations Strong work ethic and high integrity Strong computer and 10 key skills Outgoing, assertive, confident, and enthusiastic personality This position is required to participate in both informal and formal training (paid) and must successfully pass our Teller Certification test to be allowed to operate a Teller drawer. Formal training consists of one full week of training/testing which is conducted within your first 3 weeks of employment and is scheduled Monday through Friday from 8:00 a.m. - 5:00 p.m. Preferred Skills: Knowledge of banking products and procedures Successful sales record in a retail sales or banking environment Bilingual (fluent verbal and written Spanish) skills Proficiency with all Microsoft applications (Word, Outlook, Excel etc.) Physical Requirements: This position requires long periods of standing or sitting as well as typing and repetitive motion. Candidates must possess the ability to lift and carry cash drawers, coin bags, and boxes sometimes weighing as much as 25 pounds. MidFirst Banking Center Hours of Operations: Monday - Friday from 7:15 a.m. - 6:15 p.m. and Saturday from 8:45 a.m. to 1:15 p.m. (Full time employees are scheduled for 40 hours per week within these time frames) Candidates must be available to work weekend hours.

A Forbes Best Employer with more than $40 billion in assets and serving more than 900,000 customers, MidFirst Bank is the largest privately owned bank in the country. As a family owned bank, MidFirst has established many customer relationships that have spanned decades and generations. We are committed to continuously providing an exceptional culture creating an energizing and supportive employee experience while delivering extraordinary customer service. We are seeking strong leaders and individuals that will provide exceptional banking experiences to our customers! Credit Review Function Independent, ongoing Credit Review of a bank's loan portfolio is a critical line of defense within a bank's risk management framework. Through written analysis of loan relationships, assessment of underwriting and appraisal accuracy and reasonableness, and continuous monitoring of the portfolio through meeting participation and analytical reports; Credit Review can ensure that loan risk ratings are timely and accurate, provide early identification of negative risk trends, and communicate issues and process improvement recommendations to senior & executive management. Credit Review Analyst Responsibilities Written, independent analysis of commercial real estate, C&I, and other loan relationships of varying size and complexity: Ensuring timely risk rating accuracy of relationships reviewed. Identifying changes in trends or credit risk profiles. Providing independent assessment of a relationship's credit quality, and assumptions made in underwriting and appraisals. If necessary, providing additional underwriting scenarios or projections using updated assumptions. Understand applicable credit policy, laws, and regulations - then opine on the appropriateness of exceptions made to credit policy (along with any mitigating factors). Through meeting attendance and credit portfolio reporting, continuously monitor segments of the overall credit portfolio - identifying trends or areas of risk worthy of further review. Perform credit review due diligence on potential merger & acquisition loan portfolios. Communicate credit trends and recommended process improvements to senior & executive management. Position Requirements Bachelor's degree in finance, accounting, or related business degree with a minimum cumulative GPA of 3.0 (3.25 or higher preferred). Will consider a Bachelor's degree in a non-business related field with requisite underwriting or credit review experience. Minimum 1-3 years' experience in commercial underwriting, credit review, lending, or related fields. Completion of a formal credit training program is a plus, but not required. Understand financial ratios, financial analysis, and accounting principles. Understand UCC and loan documentation concepts. Demonstrated analytical and critical thinking ability. Excellent verbal and written communication skills. Proficient in Microsoft Word, Excel, Access, and other software products. Position requires a minimum of 3 years of relevant US based experience. *Must reside within a 60 mile radius to be considered.

Contributes to the soundness of the consumer loan portfolio through prompt collection of delinquent accounts. Contacts delinquent consumer loan borrowers in an effort to resolve the delinquent status. Maintains related records and prepares regular reports and summaries of delinquent account activity. Responsible for maintaining delinquency accounts at acceptable levels, while maintaining positive client relations. PRIMARY DUTIES/RESPONSIBILITIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. * Receives and reviews daily listing of all delinquent consumer loans that are more than 10 days past due. * Communicates with delinquent borrowers in attempting to obtain late payments, using various means of contact such as telephone, letters or outside agencies. Utilizes effective interpersonal communication skills, presenting a positive bank image, yet being persuasive in approach. * Utilizes methods of collection under terms of loan contract, depending on the feasibility and applicability of each case if initial collection attempts do not secure required payment. Extends due dates or refers clients to loan officers for refinancing. May repossess collateral on secured items if the delinquent situation requires such action, and adjusts working hours to accommodate the client or to secure collateral. * Locates clients with whom the bank has lost contact. Is tactful and resourceful in probing for information leading to the location of the delinquent client or collateral. * Collects and monitors loans from initial delinquency through repossession if required. * Performs other related duties as assigned.