First Financial Bank jobs in Abilene, TX - 36 jobs
Bilingual Call Center CSR III- Customer Service Specialist
First Financial Bankshares 4.2
First Financial Bankshares job in Abilene, TX
Address We're always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you're challenged, valued and empowered every day. We strive to be the best destination for the industry's top talent, creating a diverse, collaborative workplace that celebrates innovation and change. We are one team, working together to get things done.
Job Description:
Office Location:
Abilene, Texas, United States
Starting Pay Rate: $18.00 per hour
This is not a remote/hybrid position.
The incumbent will be required to work on-site, in our Operations Center located in Abilene, Texas.
Saturday hours and holiday hours may be a requirement based upon your designated schedule.
Incumbent must be able to work flexible hours and/or extended hours as business requires.
COMPANY OVERVIEW:
First Financial Bank is looking for talented individuals who seek the challenge of providing first-class service to customers and prospective customers of an award-winning financial institution. First Financial Bankshares has been named among the nation's top performing banks in the one to five-billion-dollar category each of the last five years. We want people who find satisfaction from succeeding and growing along-side our leading community financial institution.
At First Financial, we offer the opportunity for you to grow as a Bilingual Customer Service Specialist. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Every interaction is an opportunity for you to use your problem solving and relationship building skills to answer customer questions. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life We also offer the satisfaction of helping others, a productive team-based environment, supportive management and casual business attire.
SCOPE/RESPONSIBILITIES:
* As a First Financial Bilingual Customer Service Specialist, you will be responsible for supporting all products and services in our retail and commercial lines of business via inbound and outbound customer service calls concerning:
* Bank operations
* Bank Regulations
* Transaction processing
* Electronic services
* Marketing
* Promotional activities
* Online banking and mobile banking issues
* And other inquiries as required by business objectives
* Handle and carefully respond to all customer inquiries. 100-200 calls daily.
* Provide excellent customer service through active listening
* Meet and exceed service goals with the proven ability to build and advance customer relationships
* Work with confidential customer information and treat it sensitively
* Appropriately communicate with customers
* Aim to resolve issues on the first call by being proactive in your customer service approach
* This position requires the candidate be on the phone approximately 90% of scheduled time and possess the ability to adhere to pre-defined activity schedules.
* Additional responsibilities include:
* Identifying customer needs and suggesting appropriate products and services;
* Utilizing technology to support and troubleshoot online services, gathering information, and tracking customer interactions;
* Actively participating in the Customer Service First sales and service culture, supporting the values of the organization, and follow established bank policies and procedures.
ESSENTIAL FUNCTIONS:
* Most important to this position is promptly answering incoming phone calls, courtesy to customers, accurately identifying customer's needs, and transferring calls accurately.
* Uses the Bank phone equipment as well as multiple systems at the same time
* Actively participates in the sales and service culture, support the values of the organization and follow established bank policies and procedures.
MINIMUM QUALIFICATIONS:
We are looking for individuals who will provide professional, reliable and prompt service to our customers. The ideal candidate will have a minimum of:
* Must be fully bilingual (read, write, speak) in English & Spanish.
* Two years of consistent customer service experience, preferably in financial services,
* Six months of Call Center experience is desirable.
* Candidate must have a High School diploma or GED.
* Excellent written / verbal communication and customer service skills, proficiency in Windows based applications as well as internet browsers, mobile devices, basic computer hardware
* Ability to meet training standards is also required and availability to work various shifts including evenings and weekends.
The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
$18 hourly Auto-Apply 60d+ ago
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Loan Document Processor
First Financial Bankshares 4.2
First Financial Bankshares job in Abilene, TX
Address We're always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you're challenged, valued and empowered every day. We strive to be the best destination for the industry's top talent, creating a diverse, collaborative workplace that celebrates innovation and change. We are one team, working together to get things done.
Job Description:
Office Location:
Abilene, Texas, United States
SCOPE/RESPONSIBILITIES:
Incumbent has limited contact with customers, frequent contact with regional loan officers, lending assistants, other departments, title companies, etc. The incumbent must be able to function efficiently and effectively under deadlines while maintaining a professional and mature demeanor. Incumbent must exercise independent judgment and decision-making in routine situations. The incumbent must be able to sit for extended periods of time for most of the workday. Assist with routine problems and resolve or refer to supervisor or other departments as needed.
ESSENTIAL FUNCTIONS:
* Create and deliver loan disclosures to customers in a timely manner while ensuring accuracy and compliance.
* Order and review documents needed for a complete loan package (credit report, flood, appraisal, title work, etc.).
* Review each loan file to verify that documents are present, accurate, and complete.
* Ensure that loans are compliant with Federal and State law as well as with Bank policy.
* Perform complex and confidential administrative functions including but not limited to: organizing files, data entry, and maintaining accurate records.
* Process and respond to all incoming methods of communication.
* Adapt to change in the work environment, manage competing demands and handle frequent changes.
* Performs all other duties as assigned.
* Actively participates in the Customer Service First sales and service culture, supports the values of the Organization, and follows established Bank policies and procedures.
MINIMUM QUALIFICATIONS:
* High school graduate or equivalent certification with 18 months of administrative experience is required.
* Bachelor's degree is preferred and may substitute for experience.
* Excellent verbal and written communication skills.
* Excellent interpersonal skills with ability to discuss complex loan scenarios.
* Ability to work on deadlines with great attention to detail.
* Proactive and independent with the ability to take initiative.
* Excellent time management skills with a proven ability to meet deadlines.
* The ability to think critically and find alternative solutions.
* Proficient with or the ability to quickly learn loan processing software or other lending systems.
* Proficient with Microsoft Office Suite or related software.
The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
$31k-36k yearly est. Auto-Apply 60d+ ago
Account Services Assistant Manager
First Financial Bankshares 4.2
First Financial Bankshares job in Abilene, TX
Address We're always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you're challenged, valued and empowered every day. We strive to be the best destination for the industry's top talent, creating a diverse, collaborative workplace that celebrates innovation and change. We are one team, working together to get things done.
Job Description:
Office Location:
Abilene, Texas, United States
SCOPE/CONTACTS:
Responsible for deposit account support, administration and processing while ensuring work standards established for Account Services are of highest quality and in compliance with Bank policies and government regulations. This includes advising, supervising, coaching, and training Deposit Operations staff in Account Services. Frequent contact with law enforcement, attorneys, Bank Officers, Bank Employees and personnel from other banks by phone, email, and other written correspondence.
ESSENTIAL FUNCTIONS:
* Properly research, document and respond to subpoenas, garnishments, levies, and receiverships; work customer research requests; correct encoding and posting errors; perform check adjustments from Federal Reserve Bank and other financial institutions.
* Assist with document requests and research requests from auditors, compliance and examiners.
* Maintain dormant account and check records, prepare notification to customers and Bank personnel on items eligible for escheat, and log items into software for escheatment to the State.
* Research, process and balance deposit account exception items; i.e., nonpost, return items, chargebacks, stop payments, positive pay returns, ACH disputes, and check disputes.
* Index and perform quality control on account documents saved in Synergy, including signature card review.
* Monitor customer and account maintenance using workflows to ensure proper Bank policies and procedures are followed.
* Review IRA and federal withholding transactions and assist with tax reporting process.
* Other duties as assigned.
* Duties and responsibilities require strong attention to detail, critical thinking, problem solving skills, judgment, organization and high level of taking initiative and ownership.
* Incumbent is expected to assist Account Services with meeting work deadlines when an employee or manager is out of office.
* Results of work are rarely checked; consequence of errors is substantial, involving loss of time, money, and goodwill.
* Physical effort is average; requires visual attention and mental concentration for extended periods of time while using computer equipment for most of the workday.
* Actively participate in the Customer Service First sales and service culture, support the values of the organization and follow established Bank policies and procedures.
MINIMUM QUALIFICATIONS:
* High School diploma, general education degree (GED), or equivalent required.
* Minimum of seven (7) years banking experience required.
* Minimum of two (2) years supervisory experience required.
* Working knowledge of banking laws and regulations required for deposit accounts, such as Federal Reserve Bank Operating Circular No. 3, NACHA, Reg CC, Reg E, Reg P, Right to Financial Privacy Act, Texas Property Code Title 6, and UCC preferred.
* Excellent analytical, time management, organizational and problem-solving skills with the ability to multi-task and produce error-free work in a deadline-driven environment.
* Strong PC skills--Microsoft Word, Excel and PowerPoint, and 10-key is essential.
* Ability to handle multiple tasks in a fast-paced environment.
* Ability and willingness to quickly learn new applications and adapt to a changing environment.
* Strong communication skills (written and verbal) necessary.
* Reliable attendance and the ability to work extended hours to meet deadlines is essential for this position.
* Must have the ability to look beyond the obvious to resolve more difficult banking transactions.
* Ability to maintain high level of confidentiality is required.
* Must have the ability to work effectively in a team environment under minimal supervision.
Incumbent's home base is onsite in Abilene, Texas.
The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
$50k-71k yearly est. Auto-Apply 60d+ ago
Signature Card Review Specialist I
First Financial Bankshares 4.2
First Financial Bankshares job in Abilene, TX
Address We're always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you're challenged, valued and empowered every day. We strive to be the best destination for the industry's top talent, creating a diverse, collaborative workplace that celebrates innovation and change. We are one team, working together to get things done.
Job Description:
Office Location:
Abilene, Texas, United States
ESSENTIAL FUNCTIONS:
* Verifies signature cards and supporting documents used for deposit account opening or revision.
* Advises Personal Bankers and Retail Managers of account opening/revision requirements taught in standardized training.
* Perform image quality verification of scanned deposit documents.
* Other duties as assigned.
* Duties and responsibilities require judgment, initiative and attention to detail.
* Results of work are rarely reviewed; consequence of errors is significant, involving loss of time and goodwill.
* Incumbent has frequent interbank contact with officers and employees.
* Contact outside the workgroup is by phone and written correspondence.
* Physical effort is average, requiring the use of computer equipment for most of the workday.
* Actively participate in the Customer Service First sales and service culture, support the values of the organization and follow established Bank policies and procedures.
MINIMUM QUALIFICATIONS:
* High school graduate or equivalent is required.
* Eighteen months banking experience or bachelor's degree is required.
* Working knowledge of deposit documentation requirements preferred.
* Requires excellent written communication, mathematical and general business knowledge.
* Ability to maintain high level of confidentiality is required.
* Must be proficient using Microsoft Windows and Microsoft Office Suite.
* Must be able to work in a demanding, fast-paced, multi-tasked environment.
* Must be able to handle stress, establish priorities and meet deadlines.
* Must have the ability to work effectively in a team environment under minimal supervision.
The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
$92k-142k yearly est. Auto-Apply 43d ago
Regulatory Data Analyst I
First Financial Bankshares 4.2
First Financial Bankshares job in Abilene, TX
Address We're always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you're challenged, valued and empowered every day. We strive to be the best destination for the industry's top talent, creating a diverse, collaborative workplace that celebrates innovation and change. We are one team, working together to get things done.
Job Description:
Office Location:
Abilene, Texas, United States
This is not a remote/hybrid position. The incumbent will work in-office, Monday through Friday, at our branch located in Abilene, TX.
SCOPE/CONTACTS:
The Regulatory Data Analyst I will be responsible for collecting, entering, and performing quality assurance reviews of required data related to the Home Mortgage Disclosure Act (HMDA) and the Community Reinvestment Act (CRA). Incumbent will have frequent contact with other bank employees including loan officers, loan assistants, and auditors. Generally, contact outside the workgroup is by phone and through email. This position requires an attention to detail, speed, accuracy, reliability, initiative, good personal relationship skills, and a professional and mature demeanor.
ESSENTIAL FUNCTIONS:
* Ensure reportable HMDA and CRA data accuracy per regulations
* Verify applicable loan documentation supports the reportable data.
* Complete all HMDA and CRA reviews within required regulatory deadlines.
* Enter required information into the bank's regulatory reporting software.
* Work closely with lending personnel to ensure all required documentation is received and, when necessary, corrections are made.
* Maintain a working knowledge of regulatory requirements affecting the position including the HMDA, CRA, and Regulation B.
* Perform all other duties and projects as assigned.
MINIMUM QUALIFICATIONS:
* A high school diploma or equivalent
* Minimum of one (1) year experience in banking or a related field
* An understanding of compliance regulations that affect real estate, small farm and small business lending such as HMDA, CRA and Regulation B (Adverse Action) is preferred.
* Experience with real estate loan documentation is preferred.
* Proficient with Microsoft Office suite of products including Excel, Word, and Outlook.
* Strong written and verbal communication skills
The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
$52k-73k yearly est. Auto-Apply 15d ago
Personal Banker (Full Time) - Abilene, Cypress
Prosperity Bank 4.4
Abilene, TX job
External Applicants: Please apply through Prosperity Bank's Career Center at ****************************************** Applying through any other source may prevent Prosperity from receiving your application. Internal Applicants: If you are a current associate of Prosperity Bank, please apply through the internal Talent - Career Center in ADP. Prosperity Bank is an Equal Opportunity Employer.
POSITION PURPOSE
Responsible for performing a broad variety of financial services such as opening and closing accounts, renewing time deposit accounts, and assisting clients with account inquiries, maintenance, and problem resolution. Also (in collaboration with the Teller Supervisor) responsible for developing, training, and motivating lobby employees so they can assist customers and effectively cross sell bank products and services. Has basic knowledge of simple deposit and loan products and services. Identifies sales and referral opportunities and strives to meet related goals.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
Assumes responsibility for the effective and professional performance of financial service functions.
* Presents and explains Bank products and services to clients and assists in meeting their financial needs including the following: opening, closing and maintaining checking, savings, time deposit, and individual retirement accounts as well as working with safe deposit boxes, savings bonds, credit cards and basic consumer loans.
* Answers questions and solves problems for clients by listening, collecting data, and securing answers.
* Profiles clients to identify sales opportunities.
* Uses lead lists and other strategies to develop methods of generating additional business.
Assumes responsibility for establishing and maintaining effective, professional business relations with clients.
* Resolves client requests and questions promptly, courteously, and professionally.
* Receives and processes new client accounts and changes to existing accounts such as names changes, address changes, product changes, and other account maintenance as requested.
* Maintains privacy of customer account information.
* Maintains and projects the Bank's professional reputation.
Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and with management.
* Assists area personnel as required.
* Keeps Banking Center Manager informed of area activities and significant problems.
* Completes required reports and records accurately and promptly.
* Attends meetings and training classes that may be held on weekdays, evenings, and/or Saturdays.
* Oversee annual year-end reporting and special projects that pertain at the banking center level, such as key box audit or safe deposit box key audit.
* Review new account and data entry, as needed, to ensure accuracy.
* Supporting Treasury Management with new accounts and services for clients.
* Ensuring daily logs are completed correctly as well as organizing logs at the end of the month for easy review.
Assumes responsibility for related duties as required or assigned.
* Actively and professionally sells Bank products and services. Responsible for meeting sales production goals.
* Performs related clerical duties as needed.
* Ensures that work areas are clean, secure, and well maintained.
PERFORMANCE MEASUREMENTS
* Financial service functions are efficiently, effectively, and accurately performed in accordance with established policies, standards, and security procedures.
* Good business relations exist with clients. Client problems and questions are courteously and promptly resolved.
* Good working relationships and coordination exist with area personnel and with management. Appropriate assistance is provided to area staff as needed. Supervisors are appropriately informed of area activities.
* Required reports and records are accurate, complete, and timely.
* Consistently strives to develop new client relationships as well as strengthen existing client relationships by identifying opportunities to sell Bank products and services and meet sales production goals.
* The Bank's professional reputation is maintained and conveyed.
QUALIFICATIONS
Education/Certification:
High school graduate or equivalent.
Required Knowledge:
Good understanding of financial services and products provided.
Experience Required:
General Customer Service experience required.
Personal Banker experience preferred.
Previous banking experience preferred.
Skills/Abilities:
Excellent communication and public relations skills.
Professional appearance and attitude.
Ability to operate related computer applications and business equipment including
10-key and telephone.
Solid math and bookkeeping abilities.
Hours: Monday - Friday 8:00 AM - 5:00 PM.
40 hours
$31k-36k yearly est. 17d ago
AI Developer I- Call Center
First Financial Bankshares 4.2
First Financial Bankshares job in Abilene, TX
Address We're always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you're challenged, valued and empowered every day. We strive to be the best destination for the industry's top talent, creating a diverse, collaborative workplace that celebrates innovation and change. We are one team, working together to get things done.
Job Description:
OFFICE LOCATION:
Abilene, Texas, United States
SCOPE/CONTACTS:
This role offers a unique opportunity to shape the future of our AI initiatives and drive innovation within our company.
As an AI Developer, you will initially focus on building, configuring, and monitoring the performance of our AI Voice Assistant within our Interactive Voice Response (IVR) system. You will quickly take on responsibilities for other AI platforms and projects, contributing to the development of cutting-edge AI solutions that will transform our operations and customer experiences.
ESSENTIAL FUNCTIONS:
* Develop and configure AI Voice Assistants for our IVR system.
* Collaborate with cross-functional teams to integrate AI solutions.
* Continuously learn and adapt to new AI technologies and platforms.
* Troubleshoot and optimize AI systems for performance and reliability.
* Participate in the design and implementation of new AI projects.
* Perform projects and other duties as assigned.
MINIMUM QUALIFICATIONS:
* Bachelor's degree in computer science, Data Science, Artificial Intelligence, Software Engineering, or a related field.
* Two (2) years prior experience in IT, Data Quality Assurance, or hands-on experience with AI related tools may substitute for degree.
* Prior experience utilizing one or more programming languages such as Python, Java, or C++.
* Strong problem-solving skills and ability to learn quickly.
* Reliability and a proactive approach to work.
* Ability to adapt to changing environments.
* Basic understanding of AI concepts and technologies (training will be provided).
PREFERRED QUALIFICATIONS:
* Experience with AI development tools and platforms (e.g., TensorFlow, PyTorch) is a plus but not required.
* 12 months of experience working in a call center environment.
The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
$95k-119k yearly est. Auto-Apply 9d ago
VP Trust Employee Benefits Administrator
First Financial Bankshares 4.2
First Financial Bankshares job in Abilene, TX
Address We're always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you're challenged, valued and empowered every day. We strive to be the best destination for the industry's top talent, creating a diverse, collaborative workplace that celebrates innovation and change. We are one team, working together to get things done.
Job Description:
OFFICE LOCATION:
Abilene, Texas, United States
SCOPE/CONTACTS:
Development of new business and retention of current accounts. Consequence of errors - litigation, loss of income to customer and Company, loss of account, loss of confidence and reputation, criticism by examiners and /or auditors are extremely important. Other contacts will be customers, prospective customers and other officers and employees. Outside contacts - third party administrators and record-keepers, accountants, internal revenue service representatives, customers, and prospects etc.
ESSENTIAL FUNCTIONS:
* Incumbent is responsible for the development of this office which includes becoming highly involved in the communities in this area.
* Actively participate in the Customer Service First program, support the values of the organization, and follow established policies and procedures.
* Manage and administer existing employee benefit and retirement plans as well as develop new business of the same.
* Maintain and develop relationships with outside vendors such as third-party administrators and record-keepers.
* Establish and maintain relationships with centers of influence and referral sources such as commercial and consumer Relationship Managers, accountants, etc.
MINIMUM QUALIFICATIONS:
* Bachelor's degree in accounting or finance is required.
* Six to Eight years of Employee Benefits/Retirement Plan administration and sales.
* Salesmanship, knowledge, confidence, human relation skills and communication techniques are requisite.
* Position demands accuracy, attention to detail, self-motivation, dedication, and imagination.
* Professional demeanor, excellent communications is essential to this position.
The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
$112k-139k yearly est. Auto-Apply 60d+ ago
VP Internal Audit Manager
First Financial Bankshares 4.2
First Financial Bankshares job in Abilene, TX
Address We're always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you're challenged, valued and empowered every day. We strive to be the best destination for the industry's top talent, creating a diverse, collaborative workplace that celebrates innovation and change. We are one team, working together to get things done.
Job Description:
Office Location:
Abilene, Texas, United States
SCOPE/CONTACTS:
The VP Internal Audit Manager is responsible for execution of audits over the company's Banking Enterprises and the Corporate-wide internal audit. The objective of this role is to ensure the Company's internal controls are adequate by developing and executing an audit program that is commensurate with the size and complexing of First Financial Bankshares, Inc. (FFIN) and its subsidiaries.
ESSENTIAL FUNCTIONS:
Ensure the Company's internal audit program is effective and meets regulatory and industry standards. Conduct internal audits of First Financial Bankshares Finance, Credit, Banking Products and Operation, and Human Resources, and First Financial Trust & Asset Management.
* Establish internal audit procedures and evaluations of bank activities in accordance with established internal controls, financial industry standards, and federal/ state laws and regulations.
* Understand risks and internal controls and the ability to evaluate and figure out adequacy and efficiency of controls. Test internal controls to identify violations of operational related laws or regulations and deviations from the policies and procedures.
* Liaise between the bank and external parties, such as auditors and regulators, and lead or assist with the gathering of information, scheduling, and planning of these engagements.
* Review quality of outsourced or co-sourced audits including assessing workpapers.
* Prepare audit reports, including the audit opinion and audit issues in timely, clear, and concise manner.
* Analyze report findings, recommend interventions where needed, and propose creative and pragmatic solutions to risk and control issues.
* Monitor progress of the audit issues' resolutions and validate proper implementation prior to closure.
* Participate in key business initiatives and proactively advise and/or provide feedback to management.
* Work as a member of a project team and cultivate a strong working relationship with Internal Audit Management and line of businesses.
* Implement integrated audit approach and data analytics within the scope of the audits (when possible).
* Identify solutions for a variety of complex and unique control issues, using complex judgement and sophisticated analytical thought.
* Supervise the audit team in the completion of audit engagements and ensure the audits are completed with high quality and timely.
* Partner with Bank and holding company line-of-business managers and risk staff to develop approaches for addressing emerging issues.
* Perform the risk assessment to the auditable entities assigned on a semi-annual basis to identify the risk impacting the company and determine whether the control environment is appropriate to mitigate the risk.
* Appropriately assess risk when business decisions are made, demonstrating consideration for the company's reputation and safeguarding the company, its customers, and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
* Actively support the Customer Service First program, support the values of the organization, and follow established policies and procedures.
* Perform other duties as assigned.
MINIMUM QUALIFICATIONS:
* Bachelor's degree in accounting, finance, or related discipline or equivalent work experience in financial institution.
* Minimum six (6) years of experience in a related role at regulated financial institution and/or Big Four accounting firm is required.
* Strong knowledge of financial institution regulatory environment and requirements.
* Related certifications (CPA, CIA, or similar) are required.
* Previous Finance, Credit, Banking Product, Trust, Operations audit experience
* Understanding of risks and internal controls and the ability to evaluate and figure out adequacy and efficiency of controls.
* Ability to manage multiple tasks and deliver high-quality deliverables within deadlines.
* Demonstrated ability to implement continuous improvement and innovation in audit tools and techniques
* Consistently demonstrate clear and concise written and verbal communication
* Demonstrated ability to remain unbiased in a diverse working environment
* Effective communication and negotiation skills
* Ability to protect confidential information
The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
$100k-128k yearly est. Auto-Apply 60d+ ago
Suspicious Activity Report QA Officer
First Financial Bankshares 4.2
First Financial Bankshares job in Abilene, TX
Address We're always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you're challenged, valued and empowered every day. We strive to be the best destination for the industry's top talent, creating a diverse, collaborative workplace that celebrates innovation and change. We are one team, working together to get things done.
Job Description:
OFFICE LOCATION:
Abilene, Texas, United States
SCOPE/CONTACTS:
The Suspicious Activity Report (SAR) Quality Assurance (QA) Officer is responsible for reviewing, validating, and ensuring the accuracy and completeness of SARs filed by the bank and trust company. This role ensures compliance with regulatory requirements, internal policies, and industry standards to mitigate financial crime risks and maintain strong relationships with regulatory bodies.
ESSENTIAL FUNCTIONS:
* Conduct quality assurance reviews of SARs to ensure accuracy, completeness, and timeliness.
* Verify that SAR narratives clearly articulate suspicious activity and meet regulatory expectations.
* Collaborate with investigators and analysts to resolve discrepancies and improve SAR quality.
* Maintain documentation of QA findings and provide feedback to enhance the SAR investigation and preparation processes.
* Monitor regulatory changes and update QA procedures accordingly.
* Assist in preparing reports for senior management, regulatory examinations, and audits.
* Ensure confidentiality and secure handling of sensitive information.
* Compile compliance training related to the position in a timely manner.
* Understand and comply with applicable laws and regulations that apply to SAR reporting.
* Comply with the bank's Code of Business Conduct and Ethics and Information Security policies.
* Perform other duties and special projects, as assigned.
* Actively participate in the service culture, support the values of the organization, and follow established Bank policies and procedures.
MINIMUM QUALIFICATIONS:
* Three (3) to five (5) years of financial institution-related or government reporting experience required.
* Good proficiency with technology such as PCs and software/web-based products.
* High proficiency in Microsoft Suite of products, especially Word and Excel.
* High degree of self-motivation and ability to work autonomously.
* Excellent written and verbal communication skills and ability to interact well with internal and external stakeholders.
PREFERRED SKILLS:
* Bachelor's Degree preferred.
* Risk-related certification(s), such as Certified Anti-money Laundering Specialist (CAMS) or ABA Certified AML and Fraud Professional (CAFP) is preferred, but not required
The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
$47k-77k yearly est. Auto-Apply 8d ago
Management Trainee I- Float
First Financial Bankshares 4.2
First Financial Bankshares job in Abilene, TX
Address We're always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you're challenged, valued and empowered every day. We strive to be the best destination for the industry's top talent, creating a diverse, collaborative workplace that celebrates innovation and change. We are one team, working together to get things done.
Job Description:
OFFICE LOCATION:
Abilene, Texas, United States
SCOPE/CONTACTS:
Will be required to participate in a variety of activities along with a training program. The goal is to prepare the employee for a Retail Management position. Training programs would include but not be limited to teller, personal banker, sales, security, credit, and marketing. Activities would include but not be limited to sales planning, marketing planning and marketing research. Several projects may be assigned from time to time as determined by management.
ESSENTIAL FUNCTIONS:
* Physical qualifications include reading terminal screens, communicating effectively both verbally and in writing with customers and staff, transporting money bus from vault to teller drawer (approximately 20 pounds), communicating/listening to telephone conversations.
* Mobility includes operation of all computer terminals, moving about the retail locations to visit with customers, and maintaining access to the facility.
* Mental qualifications include reading at a level sufficient to understand memorandums, etc., writing in a clear, concise and legible manner in order to compose various forms and training materials, applying mathematical functions in order to assist customers; learning and understanding the AS400 computer system to perform various functions.
* Periodic travel to Abilene or other Bank Regions for training is required.
* Saturday hours and holiday hours may be a requirement based on your branch location's hours of operation.
MINIMUM QUALIFICATIONS:
* High school graduate/equivalent is required, associate degree is preferred.
* Two years retail or banking experience is required; two years of supervisory experience is preferred.
* Basic math proficiency and aptitude.
* Demonstrated academic record of achievement in social and leadership skills.
* Demonstrated aptitude to handle sensitive operational transaction and customer relationships.
* Professional appearance & demeanor.
* Demonstrated social/communication skills with a self-starter mentality.
* Ability to adjust to flexible hours and ability to sell products and services.
* Will assist in the supervision of staff and daily operations.
* Thorough knowledge of negotiable instruments is strongly desired.
* Must be able to work flexible hours and/or extended hours as business requires.
* Periodic travel to Abilene or other Bank Regions for training is required.
* Saturday hours and holiday hours may be a requirement based on your branch location's hours of operation.
The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
$38k-48k yearly est. Auto-Apply 43d ago
Lending Assistant I
First Financial Bankshares 4.2
First Financial Bankshares job in Abilene, TX
Address We're always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you're challenged, valued and empowered every day. We strive to be the best destination for the industry's top talent, creating a diverse, collaborative workplace that celebrates innovation and change. We are one team, working together to get things done.
Job Description:
Office Location:
Abilene, Texas, United States
SCOPE/CONTACTS:
The incumbent has frequent contact with customers and other department employees in person, by telephone and email. It is important that the incumbent function efficiently under deadlines while maintaining a professional and mature demeanor. The incumbent will be required to assist customers with the loan application process and prepare applications etc for the lending officers' review. Once the loan has been approved the incumbent will be responsible for coordinating with the loan processors to complete and return the documentation for closing in a timely manner.
ESSENTIAL FUNCTIONS:
* Perform administrative duties for one or more Sr. level loan officers engaged in commercial/consumer loans.
* Type, file, answer phone, greets and assists customers and prospective customers.
* The incumbent will also be required to assist customers with the loan application process and prepare applications etc. for the lending officers' review.
* Once the loan has been approved, the incumbent will be responsible for coordinating with the loan processors to complete and return the documentation for closing in a timely manner.
* Handle special projects as assigned.
* Must actively participate in Customer Service First sales and service culture, support the values of the organization and follow established company policies and procedures.
MINIMUM QUALIFICATIONS:
* Requires mathematical and general business knowledge normally acquired by high school graduate and at least three years secretarial/administrative experience, commercial or personal loan experience preferred.
* Qualities most important to this position are good customer relations and communications, accuracy, flexibility, reliability, initiative, confidentiality, and ability to handle multiple tasks at a time and work in fast paced, stressful environment.
* Word processing and spreadsheet software experience required.
* Must be proficient in grammar, punctuation, written and verbal communication skills.
* Customer relations skills and professional demeanor is extremely important.
The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
$28k-34k yearly est. Auto-Apply 43d ago
University Recruiting Coordinator
First Financial Bankshares 4.2
First Financial Bankshares job in Abilene, TX
Address We're always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you're challenged, valued and empowered every day. We strive to be the best destination for the industry's top talent, creating a diverse, collaborative workplace that celebrates innovation and change. We are one team, working together to get things done.
Job Description:
Office Location:
Abilene, Texas, United States
SCOPE/CONTACTS:
The University Recruiting Coordinator is a significant contributor to First Financial Bankshares' (FFB) talent acquisition strategy by identifying and building strategic partnerships externally with higher level academic institutions and internally with executives and hiring managers. Incumbent utilizes social media and business contacts to determine the most relevant outreach plans to achieve hiring objectives. The incumbent will create and implement "best in class" innovative recruitment strategies and solutions aimed at promoting the FFB brand to management level candidates, faculty and prospective students, and augmenting the candidate pipeline for our employment and intern programs.
ESSENTIAL FUNCTIONS:
* Partners with executive management, division managers, and Human Resources to coordinate the recruiting efforts for management and executive level positions.
* Acts as company ambassador and primary point of contact for career services offices, student organizations, faculty, candidates, and other appropriate groups at target universities.
* Manages and implements strategy for university relations and college recruiting.
* Plans, organizes, and executes all recruiting events at target schools including presentations, career fairs, interviews and other special events.
* Oversees the deployment of additional resources to support campus events and activities by utilizing alumni and other members of the business.
* Oversees the implementation of a uniform brand message that presents FFB as an employer of choice and a career opportunity.
* In conjunction with the HR and Marketing teams, leverages social media to promote jobs and engage students.
* Tracks and analyzes applicable metrics of recruiting activities.
* Manages the candidate process, including resume screening, interviews, and selection recommendations.
MINIMUM QUALIFICATIONS:
* Bachelor's degree in business, communications, or related discipline.
* Highly skilled in utilizing social media as a professional recruiting tool.
* Polished and professional image combined with high standards of customer service and follow-through.
* Superior verbal and written communication skills.
* Able to self-motivate with little direct supervision in a fast-paced environment.
* Skilled at networking and relationship building.
* Able to build credibility and confidence at all levels.
* 50% travel, especially in peak seasons.
PREFERRED SKILLS:
* Knowledge of financial institutions.
* Knowledge of employment law and practices.
* Strategic and project management skills.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
$31k-38k yearly est. Auto-Apply 60d+ ago
AVP Third Party Risk Program Manager
First Financial Bankshares 4.2
First Financial Bankshares job in Abilene, TX
Address We're always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you're challenged, valued and empowered every day. We strive to be the best destination for the industry's top talent, creating a diverse, collaborative workplace that celebrates innovation and change. We are one team, working together to get things done.
Job Description:
OFFICE LOCATION:
Abilene, Texas, United States
SCOPE/CONTACTS:
The Third-Party Risk Program Manager provides Second Line of Defense support for the Enterprise Risk Management Program (ERM). The incumbent is responsible for all aspects of and will provide oversight, guidance and challenge to the company's Third-Party Risk Management (TPRM). The candidate will establish and enhance the Third-Party Risk Framework, draft and maintain TPRM policies and standards, develop and execute TPRM annual work plans, and conduct periodic risk assessments. They will also assess, monitor and track TPRM lifecycle activities, ensure documentation completeness, and prepare aggregated TPRM reports on risk data and analysis.
ESSENTIAL FUNCTIONS:
Third Party Risk Management Framework
* Establish and enhance the Third-Party Risk Framework, including the appropriate process and training that is commensurate with regulatory requirements and to effectively manage third party risks
* Maintains the third-party inventory, including current relationship owner assignment, classification based upon business impact, collection of current due diligence, and issue management.
* Update third party risk management policies and procedures
* Collaborates with business line management third-party relationship owners to influence key decisions
* Develop and execute a third-party risk annual work plan to review and challenge risk identification, assessment, control evaluation and testing activities
* Adheres to a consistent risk rating methodology for controls that aligns with the Enterprise Risk Management Standards
* Conduct periodic risk assessment of third-party risks
* Stays informed of emerging risks and TPRM regulatory expectations and industry best practices.
Third Party Risk Management Lifecycle and Implementation of TPRM Second Line Review
* Manage incoming prospective vendor engagement requests and work with internal stakeholders to confirm the completeness and accuracy of information, ensure due diligence is performed.
* Coordinate with cross-functional review teams to ensure reviews are incorporated into the final vendor assessments
* Follow-up with third parties regarding incomplete due diligence information or follow-up questions required to complete assessments
* Perform risk assessments on prospective and existing vendors in accordance with the company's Third-Party Risk Management Policy and procedures
* Identify, develop, and monitor issues and track through to completion
* Leverage existing tools and processes to conduct periodic and ongoing monitoring of vendors
* Support vendor risk reporting for management and committees, as required
* Provide third party risk management guidance to lines of business staff, as needed.
* Ensure the completeness of the central documentation of the company-wide third-party population
* Prepare aggregated third-party risk report
* Keep abreast of current industry tools, trends, and regulatory requirements
* Review contracts and ensure appropriate confidentiality agreements are in place
Risk Assessment
* Assist with new product management risk assessment process
* Assist with RCSA quarterly review in the expertise of third-party risk management
* Addresses assigned issues with the business line owner, including root cause analysis, mitigation plan creation, progress tracking, and verification of completion
* Reviews internal department policies, standards, and procedures to validate compliance with the appropriate regulatory and business requirements.
Other
* Supports regulatory examination and audit preparation
* Complete compliance training related to the position in a timely manner.
* Understand and comply with applicable laws and regulations that apply to the position.
* Safeguard First Financial and customer information.
* Comply with the bank's Code of Business Conduct and Ethics and Information Security policies.
* Perform other duties and special projects, as assigned.
* Actively participate in the service culture, support the values of the organization, and follow established Bank policies and procedures.
MINIMUM QUALIFICATIONS:
* Three (3) to five (5) years' experience required.
* Strong understanding of risk management requirements, processes, and practices for a regulated financial institution.
* Good proficiency with technology such as PCs and software/web-based products.
* High proficiency in Microsoft Suite of products especially Word and Excel.
* High degree of self-motivation and ability to work autonomously.
* Strong client relationship management and customer service.
* Excellent written and verbal communication skills and ability to interact well with internal and external stakeholders.
PREFERRED SKILLS:
* Bachelor's Degree preferred.
* Risk related certification(s), such as Certified in Risk and Information Systems Control (CRISC), ABA Certificate in Operational Risk Management, Certified Third Party Risk Professional or Certified Regulatory Vendor Program Manager is preferred, but not required
* Knowledge of operational risk management and assessment, regulatory and compliance, general IT risk/IT operation as well as business lines and workflow in financial/banking industry is required
The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
$68k-102k yearly est. Auto-Apply 8d ago
VP Treasury Management Senior Sales Specialist
First Financial Bankshares 4.2
First Financial Bankshares job in Abilene, TX
Address We're always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you're challenged, valued and empowered every day. We strive to be the best destination for the industry's top talent, creating a diverse, collaborative workplace that celebrates innovation and change. We are one team, working together to get things done.
Job Description:
Office Location:
Abilene, Texas, United States
SCOPE:
This position leads the Treasury Management sales effort in assigned territory and across organizational lines as necessary and serve in a team leader role as necessary.
ESSENTIAL FUNCTIONS:
* Manage all elements of the sales cycle including the business development, prospect qualification, needs analysis and close of sale.
* Annual reviews performed for all high value clients to ensure pricing and proper products meet the client need.
* Call independently of with Relationship Manager on all prospects/customers.
* Design Treasury Management systems for prospect/customers and provide consultative expertise for the treasury management function.
* Prepare and present comprehensive sales proposal/presentations to prospect /customers.
* Provide industry training to relationship managers and customers in assigned territory/ markets.
* Review quarterly Treasury Management product sales and pipeline reports.
* Ensure customer problems and issues are addressed in a quick and efficient manner.
* Actively participate in the Customer Service First sales and service culture, support the values of the organization, and follow established Bank policies and procedures.
MINIMUM QUALIFICATIONS:
* Bachelor's degree or equivalent professional experience
* A minimum of 5 years Treasury Management experience, including a clear track record of meeting aggressive sales goals and demonstrated knowledge of treasury management products and services.
* Proficiency with word processing, spreadsheet and presentation software required.
* CTP Required.
* Important in this position are strong interpersonal skills with the ability to communicate with our customers and provide outstanding customer support along with reliability, initiative, flexibility, confidentiality, accuracy and courtesy
The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
$46k-64k yearly est. Auto-Apply 60d+ ago
Senior Commercial Doc Prep Processor
First Financial Bankshares 4.2
First Financial Bankshares job in Abilene, TX
Address We're always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you're challenged, valued and empowered every day. We strive to be the best destination for the industry's top talent, creating a diverse, collaborative workplace that celebrates innovation and change. We are one team, working together to get things done.
Job Description:
Office Location:
Abilene, Texas, United States
SCOPE/RESPONSIBILITIES: Incumbent has limited contact with external customers and frequent contact with regional relationship managers, lending assistants, other departments, etc. The incumbent will be required to work commercial (real estate and non-real estate) and consumer non-real estate loans independently without much direct supervision. Incumbent will review his/her own loans prior to final documents being delivered. Incumbent must be able to utilize their expertise to effectively apply bank procedures and ensure loans are compliant with both Federal and State regulations. Incumbent will at times be expected to review the work of other loan processors. Must exercise independent judgment and decision-making in routine situations. Assist with projects and other tasks as needed. Assist with routine problems and resolve or refer to supervisor or other departments as needed.
ESSENTIAL FUNCTIONS:
* Create and deliver loan documents to customers in a timely manner while ensuring accuracy and compliance.
* Review each loan file to verify that documents are present, accurate, and complete.
* Ensure that loans are compliant with Federal and State law as well as with Bank policy.
* Perform complex and confidential administrative functions including but not limited to: organizing files, data entry, and maintaining accurate records.
* Process and respond to all incoming methods of communication.
* Adapt to change in the work environment, manage competing demands and handle frequent changes.
* Review documents needed for a complete loan package (credit report, flood, appraisal, title work, etc.).
* Perform all other duties as assigned.
MINIMUM QUALIFICATIONS:
* High school graduate or equivalent certification with 24 months of loan processing experience required. 18 months of loan processing experience may substitute with a Bachelor's degree in business.
* Bachelor's degree is preferred.
* Excellent verbal and written communication skills.
* Excellent interpersonal skills with the ability to understand and discuss complex loan scenarios.
* Ability to work on deadlines with great attention to detail.
* Proactive and independent with the ability to take initiative.
* Excellent time-management skills with a proven ability to meet deadlines.
* Ability to think critically and find alternative solutions.
* Must be familiar with Bank policies and procedures.
* Proficient with or the ability to quickly learn loan processing software or other lending systems.
* Proficient with Microsoft Office Suite or related software.
* Off review for all commercial (real estate and non-real estate) and consumer non-real estate loans
* Ability to switch back and forth between commercial real estate, commercial non-real estate and consumer non-real estate loans proficiently with accuracy.
The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
$40k-53k yearly est. Auto-Apply 41d ago
Teller I
First Financial Bankshares 4.2
First Financial Bankshares job in Abilene, TX
Address We're always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you're challenged, valued and empowered every day. We strive to be the best destination for the industry's top talent, creating a diverse, collaborative workplace that celebrates innovation and change. We are one team, working together to get things done.
Job Description:
Office Location:
Abilene, Texas, United States
ESSENTIAL FUNCTIONS:
* Processes financial transactions promptly and accurately.
* Strictly adheres to all bank policies and procedures.
* Prioritizes client demands.
* Provides impeccable customer service.
* Communicates professionally with all clients and colleagues.
* Upholds understanding of all banking products and services, along with company systems and procedures.
* Participates in job specific training, various bank training programs such as customer service, and complies with BSA, AML and all bank policies and procedures as required. Other duties as assigned.
* Actively participate in the Customer Service First program and support the values of the organization and follow established policies and procedures.
* Periodic travel to Abilene or other Bank Regions for training is required.
* Saturday hours and holiday hours may be a requirement based on your branch location's hours of operation.
MINIMUM QUALIFICATIONS:
* A self-starting team player with High school diploma or GED
* Any of the following:
* Bachelor's Degree
* 6 months previous teller experience within the financial institution industry
* 6 months previous cash handling experience (including balancing a cash drawer) in a retail customer service environment
* Ability to maintain high level of confidentiality is required.
* Computer proficiency and familiarity with Microsoft programs and impeccable written and oral communication skills are necessary.
* Must be comfortable working in a fast-paced environment with handling frequent interruptions and little to no supervision.
* Position can be mentally and physically stressful, requires standing for most of the work day, and requires lifting, carrying, or moving heavy boxes or bags of currency and coin weighing up to 60 pounds.
* Must be able to work flexible hours and/or extended hours as business requires.
* Periodic travel to Abilene or other Bank Regions for training is required.
* Saturday hours and holiday hours may be a requirement based on your branch location's hours of operation.
PREFERRED SKILLS:
* Bilingual in English and Spanish.
The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
$28k-32k yearly est. Auto-Apply 12d ago
VP Technology and Operations Audit Manager
First Financial Bankshares 4.2
First Financial Bankshares job in Abilene, TX
Address We're always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you're challenged, valued and empowered every day. We strive to be the best destination for the industry's top talent, creating a diverse, collaborative workplace that celebrates innovation and change. We are one team, working together to get things done.
Job Description:
OFFICE LOCATION:
Abilene, Texas, United States
SCOPE/CONTACTS:
The Technology and Operations Audit Manager is responsible for the execution of audits over Technology, Information Security, Operations, Payments (Treasury Management), and Risk Management; as well as assisting operational audit teams where necessary. The objective of this role is to ensure the Company's internal controls are adequate by executing an audit program that is commensurate with the size and complexity of First Financial Bankshares, Inc. (FFIN) and its subsidiaries.
ESSENTIAL FUNCTIONS:
Ensure the Company's internal audit program is effective and meets regulatory and industry standards. Manage a team of internal audit professionals, outsourced engagements, co-sourced engagement, recruit staff, lead professional development, build effective teams, and manage a budget.
* Establish strategic direction of Technology, Information Security, Operations, Payments (Treasury Management), and Risk management internal audit program.
* Monitor the key technology changes and projects, Cybersecurity program, emerging technology, and operational risk for the bank
* Report to the Chief Audit Executive with updates on the engagement schedules, external engagements, findings, and corrective actions.
* Prepare Requests for Proposals for outsourced or co-sourced internal audits, when needed.
* Liaise between the bank and external parties, such as auditors and regulators, and lead or assist with the gathering of information, scheduling, and planning of these engagements.
* Review outsourced or co-sourced audits including assessing workpapers to ensure they are of quality standards and in accordance with the department's Methodology.
* Prepare the audit report, including the audit opinion and audit issues in a timely, clear, and concise manner.
* Monitor progress of audit issues, resolutions, and validate remediation efforts prior to closure.
* Participate in key business initiatives and proactively advise and/or provide feedback to management.
* Work as a member of a project team and cultivate a strong working relationship with the Internal Audit team and line of businesses.
* Implement integrated audit approach and data analytics within the scope of the audits (when possible).
* Supervise the audit team throughout audit engagements and ensure they are completed in a timely manner and of high quality.
* Monitor changes and trends in the Financial Industry related to technology, Information Security, Operations, Payments, and Risk Management. Also, monitor changes to regulatory guidance and expectations to adapt the audit program accordingly.
* Identify solutions for a variety of complex and unique control issues, using complex judgement and sophisticated analytical thought.
* Analyze regulatory and outsourced report findings, recommend interventions where needed, and propose creative and pragmatic solutions to risk and control issues.
* Partner with Technology Services (FTS), Treasury Management, Operations, and Information Security line-of-business managers and audit staff to develop approaches for addressing emerging issues.
* Appropriately assess risk when business decisions are made, demonstrating particular consideration for the company's reputation and safeguarding the company, its customers, and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
* Actively support the Customer Service First program, support the values of the organization, and follow established policies and procedures.
* Perform other duties as assigned.
MINIMUM QUALIFICATIONS:
* Bachelor or equivalent university degree in management information system, computer science, accounting, finance, or related discipline or equivalent work experience in financial institution. (Masters preferred)
* Minimum six (6) years of progressive experience in Information Technology, Operations, Payment Systems, and Risk audit roles at a Big Four accounting firm.
* Proven technical abilities in the cyber, network administration, and artificial intelligence areas.
* Experience in banking is preferred, but financial institution experience is required.
* Strong knowledge of financial institution regulatory environments and requirements.
* Experience testing ITGC's and SOX controls.
* Working knowledge of Workday, AS400, amongst other general operating systems and ERP platforms.
* CIA, CISA, CISSP, CISM certification is required.
* Willingness and eagerness to keep abreast of new and emerging technology trends, especially those impacting the bank (i.e., fintech).
* Experience with managing large and complicated data sets and creating meaningful analytics.
* Understanding of risks and internal controls and the ability to evaluate and opine on the design and effectiveness of controls.
* Ability to manage multiple tasks and deliver high-quality deliverables within deadlines.
* Demonstrated ability to implement continuous improvement and innovation in audit tools and techniques.
* Consistently demonstrate clear and concise written and verbal communication.
* Demonstrated ability to remain unbiased in a diverse working environment.
* Effective communication and negotiation skills.
* Ability to protect confidential information.
The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
$91k-123k yearly est. Auto-Apply 13d ago
Lending Trainer
First Financial Bankshares 4.2
First Financial Bankshares job in Abilene, TX
Address We're always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you're challenged, valued and empowered every day. We strive to be the best destination for the industry's top talent, creating a diverse, collaborative workplace that celebrates innovation and change. We are one team, working together to get things done.
Job Description:
Office Location:
Abilene, Texas, United States
ESSENTIAL FUNCTIONS:
* Participates in the facilitation and presentation of lending related training programs
* Assist with the design, development, and delivery of training sessions for new lending related platforms and software
* Conducts and evaluates various training programs as assigned with primary emphasis on loan specific training for both incumbents and new hire lending employees, e.g., Commercial and Consumer lending assistants, loan officers and document preparation on a variety of topics, including but not limited to job-specific loan functions, loan systems, technology, compliance (privacy, security, financial, etc.), new products, procedures and services, Jack Henry system and customer service
* Develops or selects training materials for presentations, worksheets, manuals, models, computer tutorials and resource library to reinforce learning through adult learning principles
* Conducts research and selects appropriate instructional methods
* Develops training schedules, training acknowledgements, checklists, and reports; provides reports to management upon request
* Collaborates with loan officers, lending assistants and back-office mangers to support the ongoing development and design of on-the-job new hire training curriculum for specific functions
* Coordinate, facilitate and support loan training for acquisitions
* Participates in job specific training and other various bank training programs as required
* Complies with BSA, AML and all bank policies and procedures
* Other duties as assigned
MINIMUM QUALIFICATIONS:
* Minimum of a college Associate Degree or equivalent; five years' lending/lending related experience may be substituted for Associate Degree
* Minimum of two years of lending related experience is required
* Experience with frontline and/or back-room lending functions/operations is preferred
* Travel is required. Incumbent's home base will be in Abilene, TX
* Proficiency in presentation skills and knowledge of setting up AV equipment is essential
* Must be able to facilitate distance learning training such as webinars
* Advanced knowledge of Microsoft Windows, Excel, Word, PowerPoint, Zoom, and related applications is required
* Must be able to handle stress and establish priorities; frequent deadlines exist, and work may be subject to changing priorities with little advance notice
* Good organizational, interpersonal and communication skills are necessary
* Accuracy, attention to detail and mental concentration are necessary for accurately performing tasks with frequent interruption
* Ability to meet deadlines is essential
* Professional demeanor, self-discipline, initiative, judgment and confidentiality are essential
The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
$35k-42k yearly est. Auto-Apply 7d ago
Item Processing Specialist II
First Financial Bankshares 4.2
First Financial Bankshares job in Abilene, TX
Address We're always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you're challenged, valued and empowered every day. We strive to be the best destination for the industry's top talent, creating a diverse, collaborative workplace that celebrates innovation and change. We are one team, working together to get things done.
Job Description:
Office Location:
Abilene, Texas, United States
This is not a remote/hybrid position.
The incumbent will be in-office and seated at our Operations Center located in Abilene, Texas.
SCHEDULE:
Full Time (40 hours per week)
Monday thru Friday - 12:00pm to 9:00pm
SCOPE/RESPONSIBILITIES:
Incumbent has responsibility for overseeing all electronically processed items such as cash letters, teller work captured by branch personnel, remote deposit merchant deposits, ATM deposits, mobile capture deposits, and incoming correspondent bank files. Incumbent has face-to-face, telephone, and written contact with bank personnel concerning deposit correction creation when an error has been determined. Incumbent is responsible for providing expedient customer service whether serving internal customers, external customers, or vendors. Incumbent performs various daily activities of Item Processing and debit card production as assigned. Primary contacts are FTS customers, Item Processing supervisor, software vendors, hardware vendors, and branch personnel. In the absence of the supervisor, manager, or assistant manager, it is important that decisions are made within set departmental guidelines.
ESSENTIAL FUNCTIONS:
* Receive and process all incoming electronic Check21 files, electronic deposits from ATM, merchants, and mobile app deposits, and creating outgoing electronic Check21 files.
* Answer questions and resolve issues from branch employees about teller capture and its processes while working through technical issues with teller capture software.
* Process newly issued or reissued Visa debit cards.
* Process and respond to all incoming methods of communication.
* Adapt to frequent change in the work environment and manage competing demands.
* Must be able to handle frequent deadlines and interact in a positive manner with people.
* Duties and responsibilities require judgment, initiative, and attention to detail as well as working with minimal supervision.
* Performs all other duties as assigned.
MINIMUM QUALIFICATIONS:
* High school graduate or equivalent certification with 12 months' work experience is required.
* Item Processing, teller, and 10-key experience are preferred.
* Must have the ability to deal with internal and external customers politely and efficiently and have the ability to lift 40 lbs.
* A working knowledge of Microsoft Office Word, Excel and Outlook is required.
* Knowledge of banking fundamentals, its procedures, and bank regulations as they pertain to deposits with proficiency in grammar and punctuation is also required.
* Must be able to handle frequent deadlines and interact in a positive manner with people.
* Duties and responsibilities require judgment, initiative, and attention to detail as well as working with minimal supervision.
The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)