Advocate jobs at First Financial Bank - 333 jobs

Member Solutions Advocate Location: 231 Hill Rd, Rome, NY 13341 Salary Range: 21.50/hour to $26.87/hour, actual starting rate will depend on experience Why AmeriCU? AmeriCU is more than a credit union-we're a community. Our mission is to build connections and provide members with the financial tools to live life, dream big, and achieve success. We believe in doing the right thing and supporting our team every step of the way. For 75 years we have been committed to our members, our employees, and our communities. In 2025, we were once again recognized as one of the Best Companies to Work for in New York State and recognized by American Banker as one of the best credit unions in the United States to work for, ranking 38th nationwide! PURPOSE: Consistent with the credit union mission of building connections and providing our members the right financial services to live life, dream big and achieve financial success, the Member Solution Advocate will: Support the administration and operation of Credit Solutions policies and programs that support and further the strategic goals and objectives of the Credit Union. Work collaboratively to maintain efficient, professional procedures to achieve the daily workflow, in compliance with all regulations and standards. The Member Solution Specialist's role is to reduce delinquencies/charge off to the lowest possible percentage of outstanding loans. The Member Solution Specialist must ensure that all assigned delinquent accounts are reviewed and contacted as outlined by the collection schedule to minimize the financial risk to the credit union. All work is subject to review and/or audit on a no-notice basis by the Supervisor, Management, Senior Management and/or Internal/External Auditors. What You'll Do: As a Member Solutions Advocate your primary responsibilities will include: Handling several areas of collection assigned to the Loan Workout and Recovery Department Contacting and counseling delinquent members via telephone, mail, or email Maintaining detailed documentation of all communication and actions taken Reviewing and assigning accounts for repossessions Reviewing proposals from Credit Counseling agencies Maintaining databases and spreadsheets for analysis and tracking Recommend accounts for legal action when necessary Additional duties specific to the assigned area (Credit Cards, Mortgages, Member Privilege) may include: Credit Card or Member Privilege Charge Off Preparation, processing, and reporting Reviewing fair share invoices from credit counseling services Recommend accounts for charge off Contacting members with negative shares or returned checks Key Skills: Experience in collections Strong communication skills Ability to handle multiple tasks Knowledge of credit card, mortgage, and member privilege collections Proficiency in Microsoft Office Suite Demonstrate competence in call fundamentals and effective interviewing skills Read and understand a Credit Bureau report Knowledge of Credit Union specific products Come grow with us! Whether you are just starting out or have been working in your field already, we offer opportunities for growth and advancement. It is our goal to hire employees who will provide exceptional service to our members and who value giving back and supporting the communities we serve. In addition, we offer the following benefits: Competitive rates on our Medical, Dental and Vision plans Generous contribution to your Health Savings Account, if you choose to enroll in one of AmeriCU's High Deductible Health plans Paid Holidays Paid Time off Employee Appreciation Events 401(k) Matching after 1 year of employment Employee Assistance Program Tuition Reimbursement for Full-time employees after 1 year of employment Life Insurance & Accidental Death & Dismemberment Insurance, free to all Full-time employees Enhanced Short Term Disability - at no cost to you! Get to know us more by clicking on the links below. See why YOU should choose AmeriCU! ***************************************** ************************************

Administers a multifaceted workers' compensation program, including workers compensation operations, loss control, return to work, investigations, training, reporting and continuous strategic improvement efforts. Participates in workplace surveys, educational presentations, environmental monitoring and industrial safety activities designed to reduce work-related injuries and illnesses. Embodies the Memorial Health Values of Safety, Integrity, Quality, and Stewardship that support our mission and vision. *Must have work comp experience and knowledge of IL work comp laws *Please note this is fully remote position. Remote eligible states are Illinois, Indiana, Kansas, Kentucky, Michigan, Missouri, Ohio, and Wisconsin Qualifications Education: Bachelor's Degree in healthcare, human resources, business, or related field required. CMA, LPN or RN also accepted. Licensure/Certification/Registry: Licensed as LPN or RN in State of Illinois if applicable. Experience: Minimum two years' previous case management, healthcare, or related experience required. Workers' Compensation knowledge and experience preferred. Other Knowledge/Skills/Abilities: Excellent computer skills, including all Microsoft products (Word, Excel, Power Point, Outlook) . Ability to demonstrate exceptional skills in all forms of communication. Excellent organizational skills, strong attention to detail and ability to maintain confidentiality. Ability to work autonomously on several projects concurrently. Responsibilities Coordinates the detailed investigation of workers' compensation claims for all MH affiliate colleagues covered under the Illinois Risk Management Services or Illinois Compensation Trust. Gathers and analyzes data and develops and maintains current and accurate reports regarding expenses and workers compensation injuries and reserves. Participates in gathering and presenting statistical data and recommendations to the Ergonomics Committee, Environment of Care, Finance, excess insurance carrier, actuarial audits, legal reviews and individual departments. Through a process of case management, acts as a liaison with nursing, physician, and therapy staff to facilitate problem solving and coordination of services, enhancing the efficiency and effectiveness of individualized treatment plans that promote early recovery and return to work. Coordinates care for Occupational Health Clinic/Visits. Schedules follow-up treatment and initiates referral process when indicated. Utilizes effective communication to interact with colleagues , leaders and multi-disciplinary team members to facilitate colleague's participation in treatment and discharge plan. Guides leaders on workers compensation process which includes, but is not limited to light duty accommodations, coding, PCR and leaves of absence. Assists HR leadership in monitoring effectiveness and efficiency of the Workers' Compensation Program, participating in plans to facilitate program development in line with organization and department objectives. Stays current with new developments in the field of rehabilitation, Ergonomics, Workers Compensation law, FMLA, ADA, HIPAA and best practices. In coordination with Risk Management, Environment of Care & Ergonomics committees, and Safety departments, develops injury prevention strategies, promotes and deploys accident and injury prevention initiatives. Develops educational materials for leaders and colleagues and presents topics related to Workers' Compensation as requested by individual departments and for purposes of organization-wide training. In conjunction with IRMS, ICT and outside legal, reviews all legal cases, closure of pro settlement agreements as directed, and in consultation with leadership, makes recommendations for settlement of cases. Prepares case summaries and attends arbitration sessions as required. Coordinates all aspects of the Return to Work (RTW) program for work injured colleagues, including communication to individual colleagues , managers, departments, tracking of restricted workdays, appropriate cost center accounting, closure with full RTW or referral to the Colleague Relations team for Americans with Disability Act considerations or the Leave Administration leave for leave requests. Coordinates with Colleague Health for treatment, testing and counseling to colleagues following blood/body fluid exposure. Updates and maintains the OSHA Log and accuracy of annual reporting for the Health System. Acts as a liaison between outside insurance companies and MHS affiliate colleagues under the insured worker's compensation programs to ensure timely reporting of injuries, early return to work, and prompt payment of medical bills. Maintains files on injured colleagues, monitors and communicates financial information to affiliates. Works as a collaborative member of the Benefits department. This includes participating in the development and delivery of colleague benefits and wellness programs, Open Enrollment, Leave Management and more. Assists in the administration of the absence management benefit plans including PTO, sick, and short term disability. Develops, reengineers and administers procedures in alignment with system capabilities and organization policies for administration of paid time off benefits. Assists in administering and delivering the Wellness program. Assists in evaluating colleague wellness trends and partners with benefits staff to recommend changes to benefit programs based on the need. Creates documentation for new processes and accurately updates existing documentation based on enhancements made to existing processes. Creates and monitors processes and supports continuous improvement efforts. Responsible for collaborating in and leading projects associated with leave of absence, wellness or benefit related plans. Maintains confidentiality related to all information and records. Maintains professional growth and development through continuing education, seminars, workshops and professional affiliations. Performs other related work as required or requested. The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description. Not ready to apply? Connect with us for general consideration.

To preserve the credit union's assets by effectively controlling delinquent loan accounts, collecting delinquent loan payments and/or recovering collateral. Negotiates account resolution, accurately documenting actions within the collection systems. Ideal Characteristics: Strong Negotiation & Communication Skills - Able to effectively engage with members to resolve delinquencies while maintaining professionalism, tact, and empathy. Analytical Thinker - Evaluates borrower financial situations and identifies appropriate solutions or escalation paths based on policies and precedent. Detail-Oriented & Accurate - Maintains thorough and accurate records of collection activities, ensuring all documentation supports recovery efforts and compliance. Results-Driven & Efficient - Manages a high-volume call workload (12+ calls/hour) while staying focused on recovery goals and minimizing charge-offs. Regulatory & Policy Compliant - Understands and adheres to all credit union policies, collection laws, and industry regulations to protect both the member and institution. Knowledge and Skills: Experience One to two years of similar or related experience. Previous experience demonstrating effective negotiation skills Education Graduation from an accredited senior high school or equivalent or GED Skills Strong interpersonal skills. A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary. Problems encountered are somewhat complex, requiring analysis of data, weighing the outcomes of a decision. Problems are generally similar in nature, with previous precedent to draw on. Ability to negotiate effectively (i.e. ability to use full and complete information to negotiate best arrangement). Essential Functions & Responsibilities: Contacts members regarding delinquent accounts by phone and mail, taking appropriate action to bring accounts current. Primary responsibility for Telephone Collectors focus on inbound /outbound collection efforts, with minimal to no other administrative responsibilities Analyzes financial situation of delinquent borrowers; makes recommendations to escalate the account to a Member Advocate 3, and/or Management for further review when other arrangements to bring the loan current are unsuccessful. Maintains accurate files and reports on all collections activity. Informs management of trends in loan underwriting contributing to delinquent/charged-off loans. Timely completes all required compliance/operations training. Performance Measurements: Maximizes the collection and/or recovery of credit union assets from delinquent or charged -off loans. Middle Stage (40 to 60 days) Collectors are responsible for handling a minimum average of 12 calls per hour. Maintains accurate and complete records of all collection and recovery activity. Ensures that all collection activities follow credit union policy and all relevant regulations. Identifies and informs management of potential issues related to underwriting, funding, loan services, etc. Completes all required compliance/operations training in a timely manner. Physical Requirements: Constantly repeating motions that may include the wrists, hands and/or fingers. This includes but may not be limited to keyboarding, writing, and filing. Constantly remaining in a stationary position, often sitting for prolonged periods. Occasionally adjusting or moving objects up to 75 pounds for various needs. The person in this position constantly communicates in person and in writing with members, managers, and colleagues. Must be able to exchange accurate information in these situations. The ability to observe details at close range to assess the accuracy, neatness, and thoroughness of the work assigned. This Job Description is not a complete statement of all duties and responsibilities comprising the position.

Overview: Listerhill Credit Union is a financial cooperative whose primary purpose is to help our members live financially healthy lives. In 1952, seven Reynolds Metals employees deposited $5 each with the idea of starting a credit union that was member-owned and member-focused. Helping co-workers break from predatory lenders to borrow affordably and save for their financial futures, was their motivation. We have grown from a single office at Reynolds Metals to 18 branches throughout northwest Alabama and south-central Tennessee. Today, we serve 13 counties with a full line of financial solutions. Our purpose and commitment to financial health has never changed. We recognize what is good for our members is good for us. We aspire to high standards of integrity, excellence, and passion. Furthermore, we strive to be innovative for the members' benefit and engaged in the betterment of their communities. The Role: Your efforts and ultimate successes should be measurable and recognizable as you strive daily within LCU's vision: “to value people over profit, proactively seek improvement, work passionately, exceed expectations, and make our community a better place”. Member Advocates are empowered advisors who will guide members in their financial journey. An Advocate serves our membership throughout their visit, thus developing a relationship, finding ways to say yes, owning needs, and solving problems. The driving force of an Advocate will be to improve the lives of those within their community by promoting the Listerhill story. Who you are: Member Advocates are the face of your branch; you are the first person a member sees when they walk through the door. You are the smiling face that greets a member to learn more about them personally and more about their financial needs. You are someone who by nature has a helpful spirit and amicable personality. You are someone who places the members needs at the top of your priority list. You are one who seeks solutions, you are one who says, “let's find a way to help you with that.” What you will do: Represent the credit union to members in a courteous and professional manner and provide prompt, efficient, and accurate service in the processing of transactions Open new accounts, and service existing accounts. Set up new account files, and provide members with all necessary information for membership Cross sell credit union products and services Handle requests from members for transfers of shares to loan payments, share withdrawals, check orders, line of credit advances, stop payments, and any other service requests received from members Perform teller work as needed Establish new banking relationships with members ensuring they are offered all the products and services that are appropriate given their financial needs Establish, maintain, and deepen relationships with credit union members to provide excellent member service Provide account servicing and maintenance, and assist with problem resolution for members in accordance with all established procedures and regulations Originate, process, close, and disburse consumer loans and home equity advances Educate members in the use of self-service banking solutions including, ATMs, on-line, and mobile banking to enhance their service experience Adhere to all rules and regulations applicable to this position, thus all Listerhill Credit Union policies and procedures Perform other duties as assigned Requirements Qualifications: High School Diploma or GED Preferred minimum one year of service industry experience Must communicate well orally and in writing Ability to stand and walk as needed to provide excellent member service Qualifications for this job will include a professional demeanor, strong communication, analytical and critical reasoning skills, personality traits conducive to a sales and service culture, and sharp problem-solving skills (These qualifications will be measured by validated testing) Must successfully complete appropriate LCU assessments Commitment to LCU's Mission Statement and Core Values This job description is not a complete statement of this position's comprised duties and responsibilities. Listerhill Credit Union is an equal opportunity employer and does not discriminate in employment decisions based on any factor protected by federal, state or local law.

Job Description New Alternatives for Children, Inc. (NAC) is an award-winning not-for-profit agency dedicated to serving children and families with medical complexities, chronic illnesses, and disabilities throughout the five boroughs. To assist in achieving this mission, NAC is currently seeking a Bilingual Parent Advocate to join its Foster Care Program. This position will ensure that birth parents have an adequate voice for their concerns regarding their children in the foster care system, and that they will navigate the foster care system as effectively and efficiently as possible. The Parent Advocate (PA) is expected to collaborate with Foster Care on all issues related to birth parents. Title: Bilingual Parent Advocate Position Type: Full-time Salary Range: $41,000 - $43,000 per year Department: Foster Care/Adoption Department Supervisor: Foster Care Unit Supervisor Location: 825 7th Ave, New York, NY 10019 Responsibilities: Collaborates with foster care staff on all issues related to the successful engagement of birth parents Provides direct support to birth parents including conducting home and community visits Prepares parents for and participates at Family Team Conferences Assists parents in utilizing community services, communicating effectively about their foster care case and meeting their service plan goals Informs parents of their rights, and educates and advocates for parents in family court Assists parents in remaining connected to their children during foster care placement including supporting family time Supports the "Parent to Parent" concept, and educates and sensitizes foster parents to the issues and feelings common to parents whose children are in foster care Acts as agency representative at Community Partner Initiative meetings Attends NAC, ACS and RISE training sessions as appropriate Performs all of job duties as assigned Qualifications: A parent who has experienced a child welfare investigation that threatened or ended in actual removal of their child from their care High School diploma or equivalent (minimum) Proficiency in Spanish and English required Good communication skills; strong engagement and interpersonal skills Including sensitivity to cultural strengths and differences Experience in parenting a child with complex medical Developmental or behavioral needs preferred Training: Be trained by RISE training and remain engaged with RISE creating an on-going network of support. Hours: This is a full-time position and may require evening work with clients who need to be seen after 5 PM. For information on New Alternatives for Children, Inc., visit our website at ****************** New Alternatives for Children, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. New Alternatives for Children, Inc. was founded on the principle of inclusion. We strive to create and maintain a diverse, equitable, and inclusive workplace at all levels. It is not enough to serve; we must strive to dismantle oppressive policies and practices. Equal Opportunity Statement New Alternatives for Children, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. New Alternatives for Children, Inc. was founded on the principle of inclusion. We strive to create and maintain a diverse, equitable, and inclusive workplace at all levels. It is not enough to serve; we must strive to dismantle oppressive policies and practices. Please read our full DEIB Statement here. Impact Every day, NAC's team of social workers, nurses, doctors, therapists, education specialists, van drivers, and so many more, make a lasting impact on the lives of the children and families we serve. Watch our video below to meet the youth and families whose lives have been changed because of NAC's work.

PENNYMAC Pennymac is (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U. S. mortgage loans and the management of investments related to the U. S. mortgage market. At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey. A Typical Day We are seeking a passionate and knowledgeable AI Adoption Lead to champion the use of Generative AI across our organization. This pivotal role will serve as the bridge between our AI Accelerator team and our business professionals, empowering every employee to leverage AI in their daily work. You will be our primary educator, strategist, and advocate for AI, responsible for creating and delivering training programs to accelerate innovation and productivity across the company. If you have a technical background, a passion for teaching, and an infectious enthusiasm for the potential of AI, we want to hear from you. The AI Adoption Manager will: Design & Deliver Training: Develop and lead engaging, interactive training sessions, workshops, and office hours tailored to non-technical business audiences (e. g. , Sales, Marketing, HR, Finance, Servicing, Originations) Create Educational Content: Build and maintain a comprehensive library (we use Confluence) of training materials, including how-to guides, video tutorials, and best practice documents Champion AI Evangelism: Act as the company's primary advocate for Generative AI, clearly communicating its value proposition and inspiring employees to explore and adopt new tools and workflows Provide Expert Guidance: Serve as the go-to consultant for employees, guiding them on the selection and application of the latest AI tools and promoting excellence in prompt engineering Partner with Business Units: Collaborate closely with various departments to identify high-impact opportunities for AI training, helping teams automate processes and solve business problems creatively with generative AI tools Stay at the Forefront of AI: Continuously research and evaluate the latest AI trends, tools, and platforms to ensure our training programs and recommendations are always current and cutting-edge Promote Responsible AI: Lead discussions and develop guidelines on the ethical and responsible use of AI, ensuring employees understand best practices for data privacy, bias, and security What You'll Bring Proven experience in a training, technology advocacy, or enablement role with a strong focus on AI or a related technical field Hands-on, expert-level experience with major Generative AI platforms and tools (e. g. , Google's Gemini, Anthropic's Claude, Amazon Bedrock, etc. ) Expertise in prompt engineering and a demonstrated ability to teach it as a practical skill to others Exceptional communication, presentation, and facilitation skills, with a talent for making complex technical topics accessible and engaging for non-technical audiences A strong technical foundation to understand the core concepts of AI/ML and the ability to discern when a process is better suited for an LLM-based solution versus traditional code A passion for continuous learning and a genuine enthusiasm for educating and empowering others Familiarity with the AI/ML services on major cloud platforms such as Google Cloud Platform (GCP) and Amazon Web Services (AWS) A broader understanding of traditional Machine Learning (ML) concepts beyond Generative AI Basic familiarity with Python, as it is the primary language of AI/ML development Background in instructional design or formal experience applying adult learning theories to create effective training content Experience working in a fast-paced, enterprise-level environment A portfolio of training materials, articles, or presentations demonstrating your ability to communicate effectively about technology Why You Should Join As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do. Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported. Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include: Comprehensive Medical, Dental, and Vision Paid Time Off Programs including vacation, holidays, illness, and parental leave Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations) Retirement benefits, life insurance, 401k match, and tuition reimbursement Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships We value the hard work and dedication of our employees. In addition to a competitive salary, positions may offer bonus opportunities. To learn more about our benefits visit: ********************* page. link/benefits For residents with state required benefit information, additional information can be found at: ************ pennymac. com/additional-benefits-information Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below: Lower in range - Building skills and experience in the role Mid-range - Experience and skills align with proficiency in the role Higher in range - Experience and skills add value above typical requirements of the role Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance. Salary $90,000 - $150,000 Work Model OFFICE

Job Description New Alternatives for Children, Inc. (NAC) is an award-winning not-for-profit agency in Midtown Manhattan dedicated to serving children and families with medical complexity, chronic health conditions, significant disabilities and behavioral challenges. To assist in achieving this mission, NAC is currently seeking a Parent Advocate to join its Foster Care/Adoption Department. This position will ensure that birth parents have an adequate voice for their concerns regarding their children in the foster care system, and that they will navigate the foster care system as effectively and efficiently as possible. The Parent Advocate (PA) is expected to collaborate with the Foster Care on all issues related to birth parents. Title: Parent Advocate Position Type: Full-time Salary Range: $40,000 - $42,000 Department: Foster Care/Adoption Department Supervisor: Foster Care Unit Supervisor Location: 825 7th Ave, New York, NY 10019 Description of Responsibilities Collaborates with foster care staff on all issues related to the successful engagement of birth parents; Provides direct support to birth parents including conducting home and community visits; Prepares parents for and participates at Family Team Conferences; Assists parents in utilizing community services, communicating effectively about their foster care case and meeting their service plan goals; Informs parents of their rights, and educates and advocates for parents in family court; Assists parents in remaining connected to their children during foster care placement including supporting family time; Supports the "Parent to Parent" concept, and educates and sensitizes foster parents to the issues and feelings common to parents whose children are in foster care Acts as agency representative at Community Partner Initiative meetings; Attends NAC, ACS and RISE training sessions as appropriate; Performs all of job duties as assigned. Qualifications: A parent who has experienced a child welfare investigation that threatened or ended in actual removal of their child from their care parent who has experienced a child welfare investigation that threatened or ended in actual removal of their child from their care High School diploma or equivalent (minimum); Proficiency in Spanish and English preferred; Good communication skills; strong engagement and interpersonal skills, Including sensitivity to cultural strengths and differences; Experience in parenting a child with complex medical, Developmental or behavioral needs preferred. Training: Be trained by RISE training and remain engaged with RISE creating an on-going network of support. Hours: This is a full-time position and may require evening work with clients who need to be seen after 5 PM. For information on New Alternatives for Children, Inc., visit our website at ****************** New Alternatives for Children, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. New Alternatives for Children, Inc. was founded on the principle of inclusion. We strive to create and maintain a diverse, equitable, and inclusive workplace at all levels. It is not enough to serve; we must strive to dismantle oppressive policies and practices Equal Opportunity Statement New Alternatives for Children, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. New Alternatives for Children, Inc. was founded on the principle of inclusion. We strive to create and maintain a diverse, equitable, and inclusive workplace at all levels. It is not enough to serve; we must strive to dismantle oppressive policies and practices. Please read our full DEIB Statement here. Impact Every day, NAC's team of social workers, nurses, doctors, therapists, education specialists, van drivers, and so many more, make a lasting impact on the lives of the children and families we serve. Watch our video below to meet the youth and families whose lives have been changed because of NAC's work.

General Job Description The Member Advocate I is responsible for providing excellent member service and accurate processing of financial transactions, resolve account issues, and answer questions; to identify and suggest financial services that would fit our member's financial needs. Essential Duties and Responsibilities: • Provide prompt, professional, accurate service and support to all members and associates while abiding to member centric model for service standards established by the credit union; • Within established levels of authority, process transactions, resolve problems and answer questions regarding account issues and Credit Union products and services within a timely manner; • Receive, inspect, and verify cash and negotiable instruments for deposit, accept loan payments and perform a variety of other financial transactions as directed and in accordance with established policies and procedures; • Open new memberships including IRA, Business accounts and online account opening; issue/order Debit cards, explain various account and ownership options, provide the necessary counseling to meet member's needs, and obtain the required information and documentation; • Maintain member account information and perform all types of account maintenance including but not limited to fraud claims and loan maintenance. • Interview members for loan needs, processes loan applications, including pulling credit and review debt to cross-sell credit union products and services to members and meet established goals • Balance end of each workday as assigned by the manager; may assist with vault or cash dispenser and maintains up to date queues. • Cultivate and maintain appropriate relationships with members and co-workers; • Completes all mandatory compliance testing, implements credit union policies and procedures related and required by state and federal regulations. Including Bank Secrecy Act, SAR and CTR reporting. • Actively participate in branch and all-staff meetings in order to maintain awareness of organizational issues and promotional campaigns, stays current on policies, procedures, services and member centric strategy; • Attend training and complete online learning assignments to continuously increase job knowledge and overall performance in order to provide a high level of service to members and recommend solutions; • Maintain professional appearance in accordance with established dress code; • Maintain regular and predictable attendance; • Participates in community relation activities and groups to represent the Credit Union. • Performs other related duties as required and assigned. Knowledge, Skills and Abilities: • Provides best of class, Member Centric service. • Demonstration of effective time management, accuracy in work and mathematical skills including effective cash balancing. • Ability to be resourceful with employees, members and prospective members. • Strong professional verbal, written communication skills and creative thinking abilities • Ability to identify members banking issues and needs to promote products and services that ensure member financial goals are met. • Ability to make decisions, use judgment within proper authority levels and assume responsibility for results. • Promote a collaborative, cooperative and productive work environment. • Knowledge in relevant software includes Microsoft Office, Word and Excel. Education and Experience: • A high school education or GED. • One more year of work experience in member service, financial services or similar position preferred. Physical/Mental Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of the job, the employee is regularly required to stand for long periods at a time, sit, walk, use hands to touch, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, and talk or hear. • The vision requirements include close vision and ability to adjust focus. • The mental demands include detailed work, problem solving, member contact, reasoning, math, language, written and verbal communications, analytical reasoning, stress, multiple concurrent tasks and constant interruptions. • Nature of position requires physical mobility and ability to lift a minimum of 50 pounds. • Must have flexibility to deal with changing work hours and locations as needed.

General Job Description The Member Advocate I is responsible for providing excellent member service and accurate processing of financial transactions, resolve account issues, and answer questions; to identify and suggest financial services that would fit our member's financial needs. Essential Duties and Responsibilities: • Provide prompt, professional, accurate service and support to all members and associates while abiding to member centric model for service standards established by the credit union;• Within established levels of authority, process transactions, resolve problems and answer questions regarding account issues and Credit Union products and services within a timely manner;• Receive, inspect, and verify cash and negotiable instruments for deposit, accept loan payments and perform a variety of other financial transactions as directed and in accordance with established policies and procedures;• Open new memberships including IRA, Business accounts and online account opening; issue/order Debit cards, explain various account and ownership options, provide the necessary counseling to meet member's needs, and obtain the required information and documentation;• Maintain member account information and perform all types of account maintenance including but not limited to fraud claims and loan maintenance.• Interview members for loan needs, processes loan applications, including pulling credit and review debt to cross-sell credit union products and services to members and meet established goals• Balance end of each workday as assigned by the manager; may assist with vault or cash dispenser and maintains up to date queues.• Cultivate and maintain appropriate relationships with members and co-workers;• Completes all mandatory compliance testing, implements credit union policies and procedures related and required by state and federal regulations. Including Bank Secrecy Act, SAR and CTR reporting.• Actively participate in branch and all-staff meetings in order to maintain awareness of organizational issues and promotional campaigns, stays current on policies, procedures, services and member centric strategy;• Attend training and complete online learning assignments to continuously increase job knowledge and overall performance in order to provide a high level of service to members and recommend solutions;• Maintain professional appearance in accordance with established dress code;• Maintain regular and predictable attendance;• Participates in community relation activities and groups to represent the Credit Union.• Performs other related duties as required and assigned. Knowledge, Skills and Abilities: • Provides best of class, Member Centric service.• Demonstration of effective time management, accuracy in work and mathematical skills including effective cash balancing.• Ability to be resourceful with employees, members and prospective members.• Strong professional verbal, written communication skills and creative thinking abilities• Ability to identify members banking issues and needs to promote products and services that ensure member financial goals are met.• Ability to make decisions, use judgment within proper authority levels and assume responsibility for results.• Promote a collaborative, cooperative and productive work environment.• Knowledge in relevant software includes Microsoft Office, Word and Excel. Education and Experience: • A high school education or GED.• One more year of work experience in member service, financial services or similar position preferred. Physical/Mental Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.• While performing the duties of the job, the employee is regularly required to stand for long periods at a time, sit, walk, use hands to touch, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, and talk or hear.• The vision requirements include close vision and ability to adjust focus.• The mental demands include detailed work, problem solving, member contact, reasoning, math, language, written and verbal communications, analytical reasoning, stress, multiple concurrent tasks and constant interruptions.• Nature of position requires physical mobility and ability to lift a minimum of 50 pounds.• Must have flexibility to deal with changing work hours and locations as needed.

The Child Life Specialist is a certified healthcare professional who provides comprehensive psychosocial and developmental support to pediatric patients and their families throughout hospitalization, outpatient procedures, and surgical experiences. This role fosters a child- and family-centered environment by maintaining therapeutic, educational, and developmentally appropriate care spaces. Candidate must have completed a minimum of 500 clinical internship hours in a Child Life program. As a core member of the interdisciplinary healthcare team, the specialist uses knowledge of child development to help reduce stress, anxiety, and trauma through play, education, and emotional support. When applicable, this position also serves as a Facility Dog Handler, incorporating animal-assisted interventions to enhance care experiences for patients, families, and staff. Beacon Health System Mission, Values & Service Goals * MISSION: We deliver outstanding care, inspire health, and connect with heart. * VALUES: Trust. Respect. Integrity. Compassion. * SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team. Key Responsibilities Pediatric Psychosocial Support * Assess developmental, emotional, and psychosocial needs of pediatric patients and families. * Develop and document individualized care plans, including goals and interventions. * Facilitate therapeutic play, procedural preparation, coping strategies, and normalization activities tailored to each child's developmental stage. * Provide emotional and physical presence during stressful or invasive procedures. Family Support & Education * Partner with caregivers to understand and support children's responses to hospitalization and treatment. * Educate families on coping strategies, child development, and therapeutic techniques. * Facilitate communication between families and healthcare providers. * Support siblings and other family members in adjusting to the healthcare environment. Team Collaboration * Participate in interdisciplinary rounds and care planning. * Share expertise in child development and psychosocial care with clinical staff. * Mentor volunteers and staff to support developmentally appropriate care practices. Program & Environment Management * Maintain a clean, safe, and age-appropriate therapeutic play environment. * Plan and coordinate special events, celebrations, and visitor programs. * Manage inventory and upkeep of toys, supplies, and educational materials. * Assist in child- and family-centered policy development and facility design input. Innovation & Best Practices * Continuously assess and integrate evidence-based practices and new therapeutic approaches. * Contribute to program evaluation and innovation efforts to improve service delivery. * Explore creative, inclusive approaches to enhance patient engagement and satisfaction. Additional Responsibilities * Attend department meetings and complete required trainings and continuing education. * Maintain required certifications and annual competencies. * Respond to emergent staffing needs, including shift changes, overtime, or coverage. * Support special projects and other duties as assigned. Qualifications Education & Certification * Bachelor's or Master's degree in Child Development, Early Childhood Education, Health Education, or a related field. * Completion of a minimum of 500 clinical internship hours in a Child Life program. * Certified Child Life Specialist (CCLS), or eligible and certified within six months of hire. The Beacon Way All team members are expected to support and embody Beacon Health System's six-point operating philosophy: * Leverage innovation everywhere * Cultivate human talent * Embrace performance improvement * Build greatness through accountability * Use information to improve and advance * Communicate clearly and continuously Knowledge, Skills, and Abilities * Strong knowledge of child development, family dynamics, and therapeutic interventions in healthcare. * Ability to independently plan, organize, and evaluate child life services. * Excellent interpersonal, verbal, and written communication skills. * Demonstrated emotional intelligence, empathy, and the ability to build rapport with diverse populations. * Proficient in medical documentation and department-specific technology systems. Working Conditions & Physical Demands * Frequent interaction in patient care areas, including inpatient and outpatient settings. * Requires flexibility in scheduling, including evenings, weekends, or holidays as needed. * Must be able to lift, kneel, crouch, and move play or therapy materials.

General Job Description The Member Advocate I is responsible for providing excellent member service and accurate processing of financial transactions, resolve account issues, and answer questions; to identify and suggest financial services that would fit our member's financial needs. Essential Duties and Responsibilities: • Provide prompt, professional, accurate service and support to all members and associates while abiding to member centric model for service standards established by the credit union; • Within established levels of authority, process transactions, resolve problems and answer questions regarding account issues and Credit Union products and services within a timely manner; • Receive, inspect, and verify cash and negotiable instruments for deposit, accept loan payments and perform a variety of other financial transactions as directed and in accordance with established policies and procedures; • Open new memberships including IRA, Business accounts and online account opening; issue/order Debit cards, explain various account and ownership options, provide the necessary counseling to meet member's needs, and obtain the required information and documentation; • Maintain member account information and perform all types of account maintenance including but not limited to fraud claims and loan maintenance. • Interview members for loan needs, processes loan applications, including pulling credit and review debt to cross-sell credit union products and services to members and meet established goals • Balance end of each workday as assigned by the manager; may assist with vault or cash dispenser and maintains up to date queues. • Cultivate and maintain appropriate relationships with members and co-workers; • Completes all mandatory compliance testing, implements credit union policies and procedures related and required by state and federal regulations. Including Bank Secrecy Act, SAR and CTR reporting. • Actively participate in branch and all-staff meetings in order to maintain awareness of organizational issues and promotional campaigns, stays current on policies, procedures, services and member centric strategy; • Attend training and complete online learning assignments to continuously increase job knowledge and overall performance in order to provide a high level of service to members and recommend solutions; • Maintain professional appearance in accordance with established dress code; • Maintain regular and predictable attendance; • Participates in community relation activities and groups to represent the Credit Union. • Performs other related duties as required and assigned. Knowledge, Skills and Abilities: • Provides best of class, Member Centric service. • Demonstration of effective time management, accuracy in work and mathematical skills including effective cash balancing. • Ability to be resourceful with employees, members and prospective members. • Strong professional verbal, written communication skills and creative thinking abilities • Ability to identify members banking issues and needs to promote products and services that ensure member financial goals are met. • Ability to make decisions, use judgment within proper authority levels and assume responsibility for results. • Promote a collaborative, cooperative and productive work environment. • Knowledge in relevant software includes Microsoft Office, Word and Excel. Education and Experience: • A high school education or GED. • One more year of work experience in member service, financial services or similar position preferred. Physical/Mental Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of the job, the employee is regularly required to stand for long periods at a time, sit, walk, use hands to touch, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, and talk or hear. • The vision requirements include close vision and ability to adjust focus. • The mental demands include detailed work, problem solving, member contact, reasoning, math, language, written and verbal communications, analytical reasoning, stress, multiple concurrent tasks and constant interruptions. • Nature of position requires physical mobility and ability to lift a minimum of 50 pounds. • Must have flexibility to deal with changing work hours and locations as needed.

General Job Description The Member Advocate II is responsible for providing excellent member service and accurate processing of financial transactions, resolve account issues, and answer questions; to identify and suggest financial services that would fit our member's financial needs. Essential Duties and Responsibilities Provide prompt, professional, accurate service and support to all members and associates while abiding to member centric model for service standards established by the credit union; Within established levels of authority, process transactions, resolve problems and answer questions regarding account issues and Credit Union products and services within a timely manner; Receive, inspect, and verify cash and negotiable instruments for deposit, accept loan payments and perform a variety of other financial transactions as directed and in accordance with established policies and procedures; Open all types of new memberships including IRA's, Business accounts, Fiduciary, POA and online account opening; issue/order Debit cards, explain various account and ownership options, provide the necessary counseling to meet member's needs, and obtain the required information and documentation; Maintain member account information and perform all types of account maintenance including but not limited to fraud claims, loan maintenance and decedent account maintenance. Interview members for loan needs, processes loan applications, including pulling credit and review debt to cross-sell credit union products and services to members and meet established goals Balance end of each workday as assigned by the manager; may assist with vault or cash dispenser and maintains up to date queues. Cultivate and maintain appropriate relationships with members and co-workers; Completes all mandatory compliance testing, implements credit union policies and procedures related and required by state and federal regulations. Including Bank Secrecy Act, SAR and CTR reporting. Actively participate in branch and all-staff meetings in order to maintain awareness of organizational issues and promotional campaigns, stays current on policies, procedures, services and member centric strategy; Attend training and complete online learning assignments to continuously increase job knowledge and overall performance in order to provide a high level of service to members and recommend solutions; Maintain professional appearance in accordance with established dress code; Maintain regular and predictable attendance; Participates in community relation activities and groups to represent the Credit Union. Performs other related duties as required and assigned. Foster and maintain positive relationships with both co-workers and members by actively embracing and demonstrating MCCU's culture, known as IMPACT. Knowledge, Skills and Abilities Provides best of class, Member Centric service. Demonstration of effective time management, accuracy in work and mathematical skills including effective cash balancing. Ability to be resourceful with employees, members and prospective members. Strong professional verbal, written communication skills and creative thinking abilities Ability to identify members banking issues and needs to promote products and services that ensure member financial goals are met. Ability to make decisions, use judgment within proper authority levels and assume responsibility for results. Promote a collaborative, cooperative and productive work environment. Knowledge in relevant software includes Microsoft Office, Word and Excel. Education and Experience A high school education or GED. Two or more years of work experience in member service, financial services or similar position preferred. Physical/Mental Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee is regularly required to stand for long periods at a time, sit, walk, use hands to touch, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, and talk or hear. The vision requirements include close vision and ability to adjust focus. The mental demands include detailed work, problem solving, member contact, reasoning, math, language, written and verbal communications, analytical reasoning, stress, multiple concurrent tasks and constant interruptions. Nature of position requires physical mobility and ability to lift a minimum of 50 pounds. Must have flexibility to deal with changing work hours and locations as needed.

General Job Description

General Job Description The Member Advocate I is responsible for providing excellent member service and accurate processing of financial transactions, resolve account issues, and answer questions; to identify and suggest financial services that would fit our member's financial needs. Essential Duties and Responsibilities: • Provide prompt, professional, accurate service and support to all members and associates while abiding to member centric model for service standards established by the credit union; • Within established levels of authority, process transactions, resolve problems and answer questions regarding account issues and Credit Union products and services within a timely manner; • Receive, inspect, and verify cash and negotiable instruments for deposit, accept loan payments and perform a variety of other financial transactions as directed and in accordance with established policies and procedures; • Open new memberships including IRA, Business accounts and online account opening; issue/order Debit cards, explain various account and ownership options, provide the necessary counseling to meet member's needs, and obtain the required information and documentation; • Maintain member account information and perform all types of account maintenance including but not limited to fraud claims and loan maintenance. • Interview members for loan needs, processes loan applications, including pulling credit and review debt to cross-sell credit union products and services to members and meet established goals • Balance end of each workday as assigned by the manager; may assist with vault or cash dispenser and maintains up to date queues. • Cultivate and maintain appropriate relationships with members and co-workers; • Completes all mandatory compliance testing, implements credit union policies and procedures related and required by state and federal regulations. Including Bank Secrecy Act, SAR and CTR reporting. • Actively participate in branch and all-staff meetings in order to maintain awareness of organizational issues and promotional campaigns, stays current on policies, procedures, services and member centric strategy; • Attend training and complete online learning assignments to continuously increase job knowledge and overall performance in order to provide a high level of service to members and recommend solutions; • Maintain professional appearance in accordance with established dress code; • Maintain regular and predictable attendance; • Participates in community relation activities and groups to represent the Credit Union. • Performs other related duties as required and assigned. Knowledge, Skills and Abilities: • Provides best of class, Member Centric service. • Demonstration of effective time management, accuracy in work and mathematical skills including effective cash balancing. • Ability to be resourceful with employees, members and prospective members. • Strong professional verbal, written communication skills and creative thinking abilities • Ability to identify members banking issues and needs to promote products and services that ensure member financial goals are met. • Ability to make decisions, use judgment within proper authority levels and assume responsibility for results. • Promote a collaborative, cooperative and productive work environment. • Knowledge in relevant software includes Microsoft Office, Word and Excel. Education and Experience: • A high school education or GED. • One more year of work experience in member service, financial services or similar position preferred. Physical/Mental Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of the job, the employee is regularly required to stand for long periods at a time, sit, walk, use hands to touch, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, and talk or hear. • The vision requirements include close vision and ability to adjust focus. • The mental demands include detailed work, problem solving, member contact, reasoning, math, language, written and verbal communications, analytical reasoning, stress, multiple concurrent tasks and constant interruptions. • Nature of position requires physical mobility and ability to lift a minimum of 50 pounds. • Must have flexibility to deal with changing work hours and locations as needed.

Job Description This full-time position coordinates and administers services that provide peer-based intensive follow-up to individuals impacted by gun violence, quality assurance, and resource development. It is primarily afternoons, evenings, and every other weekend and requires on-call, in-person crisis response. Applicants with personal experience in overcoming violence/ violence-related injuries/ the criminal justice system are especially encouraged to apply. Essential Functions of Position Essential duties of the job include: Provide community-based violence interruption, peer support, and advocacy to the highest-risk individuals involved in violence Provide support to clients, their families, and friends to ensure their safety Provide client referrals to community service providers Maintain frequent follow-up contact with clients, family, friends, and service providers through community/home visits and telephone contact. Document consistently and accurately and record all contacts with clients Conduct file reviews for violence prevention cases for quality assurance purposes Attend weekly and monthly staff meetings as assigned Represent Chester Community Coalition and the violence intervention program to the media, public officials, community leaders, etc., on strategies to prevent gun violence and improve services to high-risk individuals Participate in violence prevention efforts with other providers as assigned Assist and co-facilitate support groups Other responsibilities as assigned by the supervisor Other Duties and Responsibilities The candidate is expected to: Work as a member of a team to ensure that shootings are reduced Demonstrate commitment to working with youth and adults up to age 35 Have knowledge of urban youth issues, specifically youth violence Serve as linkages and support for individuals to enhance their assistance and use of opportunities and programs in the community (e.g., job programs, GED, drug treatment, and mentoring) Participate, as necessary, in organizing responses to shootings and increasing visibility when shootings/killings take place (e.g. developing networks with other outreach program workers to coordinate an inclusive and strategic response) Demonstrate ability to work independently and as part of a team Have strong communication and organizational skills and possess the ability to communicate effectively with staff members, clients, vendors, and the public Present self and program in a professional manner Document detailed client case notes and other duties as assigned Work well with diverse populations Work in stressful situations Be punctual and extremely reliable Be highly organized and detail-oriented Be computer literate Education & Experience: High School Diploma degree required, Associate degree preferred Must have a valid PA driver's license and insurance Other Pertinent Data: No pending criminal cases or prior convictions for sexual assault, child abuse or domestic violence; Excellent communication skills Knowledge of the City of Chester communities and willingness to learn about and visit all parts of Chester Note: The duties and responsibilities listed are designed to provide typical examples of the work performed; not all duties and responsibilities are included here, nor is it expected that all similar positions will be assigned every duty and responsibility. Compliance statement: In performing their functions as detailed in the position description, employees must avoid ethical, legal, financial, and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution. Employees must also understand and comply with applicable laws, employment policies, and regulations. All qualified applicants will be considered for employment without regard to age, race, color, religion, religious creed, sex, sexual orientation, gender identity, marital status, national origin, ancestry, citizenship, disability, veteran status, or any other status protected by state or federal law.

Do you want to make a difference in youth? Do you like advocating for people? At OHB, we put the best interests of our clients first. Youth Advocates play a vital role in helping clients develop necessary life skills in the areas of education, health, housing, employment and relationships. To support client growth, Youth Advocates are responsible for teaching and guiding clients through daily activities, such as preparation for school, recreation, household chores, cooking and bedtime routines while also providing coaching, positive reinforcement and discipline. It is also the responsibility of Youth Advocates to create a positive environment in which clients can learn and excel. Schedules Available: Schedule 1: Sunday 10am-10pm Monday 8am-6pm Tuesday 10am-10pm Wednesday 10am-4pm (40 hours) Schedule 2: Sunday 10am-10pm Monday 10am-10pm Tuesday 8am-6pm Wednesday 10am-4pm (40 hours) Schedule 3: Wednesday 4pm-10pm Thursday 8am-6pm Friday 10am-10pm Saturday 10am-10pm Starting Wage: $16.50 to $18.50 an hour plus $1.00-1.50 shift differential for evening and weekend shifts. Required Experience: High school diploma or equivalent required. Must be 21 years of age. Minimum of 2 years' job-related experience, preferably in a client services department, or an equivalent combination of education and experience that provides the required knowledge, skills and abilities. Must have an understanding of client and their different behaviors. Willing to work flexible hours. Ability to handle stress and exercise self-control. Must have the ability to implement the motivational system in a positive and effective way. Basic knowledge of first aid and safety and be able to obtain CPR certification. Ability to effectively interact with sensitivity and responsiveness to cultural differences present in the organization's service population, both individually and in groups. Must possess a valid driver's license with a good driving record and current auto insurance, and the ability to pass an extensive background check including drug screen.

Job DescriptionAre you looking to encourage growth and promote positive, healthy lives? CONCERN is a non-profit human services organization dedicated to providing child welfare, juvenile justice, and behavioral health services to children and their families. Since 1978, CONCERN has brought hope, offered opportunity, and inspired change in the communities that we serve. Concern Treatment Unit for Boys (CTUB) in Coatesville, PA is looking for enthusiastic, engaging, individuals to join our residential treatment team as a part-time Youth Worker II. Acting as a role model, you will have the unique responsibility of fostering a safe environment for youth that allows them to grow and gain new social-emotional skills needed to encourage success outside of the program. You will report to the Residential or Assistant Residential Director and be responsible for ensuring that day-to-day activities run smoothly while providing oversight to Youth Worker I staff. What Do I Need?Education and ExperienceBachelor's degree and 1 year of experience working with youth ORAssociate Degree (or 60 credits) and 3 years of experience working with youth Other RequirementsYou will make consistent and important decisions immediately relating to the safety and security of the program and the community You will maintain required state and federal clearances and/or credentials You will exhibit excellent writing, interpersonal and relationship building skills as well as the ability to manage clients in a proper manner You will possess a valid drivers license and able to travel as needed which may involve transporting clients You will have basic proficiency in standard office equipment such as personal computers, faxes, copiers/scanners, calculators, and phones What Will I Do?You will give directions to Youth Worker I staff working their shift to ensure they carry out the appropriate daily routines with the CTUB youth to include but are not limited to; youth personal hygiene, eating, recreation and program activities You will maintain group control which requires assigning tasks to staff to coordinate the activities of the youth You will ensure that proper and accurate communication occurs amongst staff working their shift as well as with staff going off duty or coming on duty You will responsibly handle appropriate program supervision and security with integrity in the absence of administrative staff and meet the high standards expected in the CTUB program You will make sure necessary requirements are fulfilled regarding medication counts and errors, recordable incidents, and restraints You will organize and disseminate information for weekly meetings and as needed You will perform duties assigned to a Youth Worker I as necessary Hours of WorkThis position is for weekends with the availability to work a variety of shifts What Will I Get?Salary$16. 44-$20. 10/hour*DOE*Benefits 401k + 2% match (additional annual discretionary match if you work 1,000 hours or more!) Virtual Care Clinic & Prescription Services for ALL employees and dependents (up to 7 people)! (EMPLOYER PAID!) This includes Primary, Pharmacy and Urgent Care needs!4 hours of Birthday Holiday pay!Employee Assistance Program (Resources for you and your family) Employee Referral ProgramWhat Happens Next?After you apply, a member of the hiring team will review your qualifications and experience. If determined you are a good match, we will be in touch to schedule an interview. EOE

Job Description New Alternatives for Children, Inc. (NAC) is an award-winning not-for-profit agency in Midtown Manhattan dedicated to serving children and families with medical complexities, chronic illnesses, and disabilities throughout the five boroughs. To assist in achieving this mission, NAC is currently seeking a Social Worker/Mental Health Counselor/Case planner to join its Partners in Parenting program. The Partners in Parenting (PIP) program is an aftercare program that serves families that have successfully transitioned out of preventive services and foster care child welfare programs. The goal of this program is to prevent a family's repeat involvement in child welfare by helping families remain intact while ensuring caregivers receive the appropriate support to meet all their children's physical, developmental, educational, social/emotional, and mental health needs. The ideal candidate will be strength-based, trauma-informed, culturally responsive and committed to family preservation and resilience. This is a home and community-based program so the candidate must be flexible with the ability to work independently and flex their hours to meet the needs of youth and parents. We operate on a hybrid model allowing for work-from-home when not in the field. This position offers a highly rewarding opportunity to build strong relationships with at-risk families and an exciting opportunity to be part of an innovative multidisciplinary team composed of pediatricians, nurses, psychiatrists, psychologists, clinicians, education and recreation specialists, and more. Title of Position: Social Worker/Mental Health Counselor/Case planner Position Type: Full-time Location: 825 7th Avenue New York, NY 10019 Department: Partners in Parenting Program Salary: Bachelor- Level: $50,000 - $55,000. Additional compensation for bilingual skills (English/Spanish) Master-Level: $60,000 - $65,000. Additional compensation for bilingual skills (English/Spanish) and licenses (LMSW, LMHC, etc.) Essential Functions Provides family-centered, case management and clinical services utilizing individual, family and group work modalities. Conducts home and community-based visits to families based on case acuity. Ensures adherence to agency and programmatic policies and regulations; completes all required documentation in our electronic health record system including service plans and progress notes. Provides comprehensive psychosocial needs assessments to determine individualized and family services and interventions. Participates as a team member in monthly case reviews. Coordinates services as recommended by NAC's interdisciplinary treatment team which includes our psychiatrist, psychologists, medical doctor, nurse practitioners, educators, resources, advocacy and homelessness prevention services. Provides care coordination with doctors, schools, mental health clinics and community-based organizations. Provides information, referral and advocacy services. Attends weekly individual supervision, on-site clinical and mental-health training and social justice discussions. Candidates receive credit toward NYS LCSW and LMHC licensing requirements. Free CEUs are available to licensed social workers (LMSW/LCSW) along with licensing prep courses for MSWs and MHCs who have completed probation. Required Education and Experience Master's degree in social work, mental health counseling or in case management (with applicable experience). Minimum Requirements: Some knowledge of health-related factors in working with children with disabilities, medical complexity and behavioral health conditions. Prior experience in child welfare, mental health, health care settings or case management. Work hours are generally 9-5pm; must be flexible to meet the needs of working parents. Proficiency in Spanish is a plus, competitive salaries. For information on New Alternatives for Children, Inc., visit our website at ****************** New Alternatives for Children, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. New Alternatives for Children, Inc. was founded on the principle of inclusion. We strive to create and maintain a diverse, equitable, and inclusive workplace at all levels. It is not enough to serve; we must strive to dismantle oppressive policies and practices. Equal Opportunity Statement New Alternatives for Children, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. New Alternatives for Children, Inc. was founded on the principle of inclusion. We strive to create and maintain a diverse, equitable, and inclusive workplace at all levels. It is not enough to serve; we must strive to dismantle oppressive policies and practices. Please read our full DEIB Statement here. Impact Every day, NAC's team of social workers, nurses, doctors, therapists, education specialists, van drivers, and so many more, make a lasting impact on the lives of the children and families we serve. Watch our video below to meet the youth and families whose lives have been changed because of NAC's work.

Job Description Are you looking to encourage growth and promote positive, healthy lives? CONCERN is a non-profit human services organization dedicated to providing child welfare, juvenile justice, and behavioral health services to children and their families. Since 1978, CONCERN has brought hope, offered opportunity, and inspired change in the communities that we serve. Our Crisis program is searching for a part-time variable Crisis Intervention Specialist (CIS) to join our team. The ideal candidate will thrive in environments where no two days are the same and have a passion for helping our community members through times of distress. Crisis Intervention Specialists are available 24/7 on a rotation basis to assist our consumers in times of need. You'll work to determine the immediate safety steps to be taken and provide appropriate interventions and resources that address the current mental health needs. These services are provided over the phone to callers through our hotline and mobile when needed often to further assess needs in a clinical environment like a hospital setting. The hours for this position are variable and dependent upon needs for coverage. Perfect opportunity for someone looking for supplemental income! Don't hesitate to apply if interested, we can often work around your availability! What Do I Need? Education and Experience Bachelor's degree in Sociology, Social Work, Psychology, Gerontology, Anthropology, Political Science, History, Criminal Justice, Theology, Nursing, Counseling, Education or a related field. OR Registered Nurse OR High School diploma or equivalency and 12 semester credit hours in Sociology, Social Welfare, Psychology, Gerontology or other social science and 2 years of experience in public or private Human Services with 1 year of mental health direct care experience OR Consumer or family member who has 1 year of experience as an advocate or leader in a consumer or family group with a High School diploma or equivalency. Other Requirements You will maintain required state and federal clearances. You will maintain a valid driver's license and have the ability to travel to consumer locations as assigned. You will have strong organizational skills. You will be comfortable using technology for documentation. You will have strong written, verbal, communication, and interpersonal skills. You will have the ability to be both a team player and work well independently. Duties and Responsibilities During non-operating hours of the clinic, participates in on-call rotation to include evenings, holidays, and weekends in accordance with program expectations. Telephonic and/or Mobile Crisis Intervention responses are required during these time periods. Obtains and/or reviews initial intake/referral/payer information and documents in Electronic Health Record (EHR) system. Conducts follow-up calls to consumers of Crisis Intervention services as requested by Clinical Supervisor and in accordance with practice standards. Supports, educates, and assists with training/mentoring other on-call staff responsible for working in the crisis program. Maintains proper documentation of all consumer related contacts and ensures documentation is concise, timely, and congruent with practice standards for crisis service delivery. Hours of Work Schedule and hours are varied as part of an on-call rotation. Compensation Rates $15-$25/hour This position has variable pay rates based on weekday/weekend per diem and services provided: Weekday on-call per diem: $60 First on Call /$50 Secondary/$40 Tertiary/$20 Quaternary Weekend on-call day per diem: $120 First on Call/$100 Secondary/$80 Tertiary/$20 Quaternary Holiday on-call day per diem: $150 First on Call/$120 Secondary/$100 Tertiary/$50 Quaternary Telephone service delivery-$15/hour Mobile service delivery-$25/hour plus round-trip mileage per mile. Benefits 401k + 2% match (additional annual discretionary match if you work 1,000 hours or more!) Virtual Care Clinic & Prescription Services for ALL employees and dependents (up to 7 people)! (EMPLOYER PAID!) This includes Primary, Pharmacy and Urgent Care needs! 4 hours of Birthday Holiday pay! Employee Assistance Program (Resources for you and your family) Employee Referral Program What happens next? After you apply, a member of the hiring team will review your qualifications and experience. If determined you are a good match, we will be in touch to schedule an interview. EOE