reports on-site. Summary: This position is responsible for all daily client service/sales efforts within the branch. Serve as the "lobby leader" overseeing and consistently delivering superior client service. As the branch's primary risk management leader, the CSM maintains the integrity of all branch operations. Performs complex client service duties and ensures a high level of efficiency. Leads/Manages assigned branch staff. Understands and communicates the desired works to achieve the Bank's values, vision, and mission.
Duties and Responsibilities:
* Works with the Branch Manager and team to foster a consistently superior client service experience
* Participates in individual, and team, client retention, needs-based cross-selling of bank products/services, and expanding client relationships
* Works with the Branch Manager to establish and achieve challenging sales/service goals for all team members of the branch
* Conducts ongoing client service, security, and technical training in the branch
* Supports the achievement of branch sales goals (i.e. coaching/motivating assigned staff in the sales/service of FFB and FFA products/services, selling/cross-selling bank products, organizing and participating in branch campaign activities, etc.)
* Balances operational controls and client needs to minimize risk to the Bank
* Assists with control of branch expenses
* Develops methods to streamline daily functions and improve branch productivity
* Performs self-audits as scheduled and submits results in a timely fashion
* Performs all technical functions accurately and on time to remain in compliance with regulatory standards
* Implements procedures in which compliance objectives are incorporated
* Schedules and reinforces individual and team training
* Performs periodic reviews to measure compliance knowledge and technical application
* In partnership with the Branch Manager, manages assigned branch employees (i.e. selection, training, coaching, performance review, work allocation, etc.)
* Oversees and administers branch personnel issues for their direct reports
* Responsible for the branch in the manager's absence. i.e. outside appointments, PTO, vacancies, etc.
* Secures and maintains Notary commission and serves as one of the branch's Notaries
* Regular and consistent attendance required
* Perform other duties as assigned
Salary Range: The salary range budgeted for this position represents the Company's good faith minimum and maximum range for this role at the time of posting. The compensation offered to a candidate may vary depending on several factors, including a candidate's qualifications, skills, competencies, experience, and location.
Geographic Location:
* El Segundo, CA: $62,800 - $80,500 (Annually)
Applicants must have current work authorization when accepting a First Foundation Inc. position. Currently, we cannot sponsor or take over the sponsorship of an Employment Visa.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Education and/or Experience:
* High School diploma or equivalent required; Associate/Bachelor's degree preferred
* Minimum of 3 to 5 years of experience supervising branch sales, service, and operations
Skills:
* Excellent command of the English language, both written and verbal, and the ability to effectively communicate with all levels within the organization and out in the community
* General Mathematics and Accounting
* Must be able to assess any given situation, make decisions, and bring to a successful resolution
* Must be experienced in the effective use of one or more core banking deposits and new account software
* Must have satisfactory working knowledge and proficiency with Word, Excel, Outlook PowerPoint, etc.
Approximate Time Allocation:
35% = Risk Management, Branch Operations, Compliance, QA, Audit, etc.
50% = Client Service/Sales, Lobby Management
15% = Branch Administration, Training, Coaching, etc.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to sit for long periods; use hands to operate controls on the computer; reach with hands and arms for phone and computer work; to communicate on the phone for extended periods. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. This job description is subject to change at any time.
First Foundation is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with a disability, sexual orientation, gender identity, or any other characteristic protected by law.
$62.8k-80.5k yearly 46d ago
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Wealth Advisor I
First Foundation Inc. 4.6
First Foundation Inc. job in Irvine, CA
reports on-site. Summary: The Wealth Advisor will be responsible for working with one or more Managing Directors to support business development initiatives, manage the client's portfolio, maintain periodic contact with existing clients to help build and further the client relationship, and act as a liaison between the client and the rest of the organization for cross-selling relationship improvement opportunities to existing clients. The Wealth Advisor will be engaged in asset allocation, investment strategy, and financial planning solutions with clients and prospects using discretionary and independent judgment.
Duties and Responsibilities:
* Employee is responsible for adherence to all compliance programs and the completion of all required and assigned training by established due dates
* Support Managing Directors in business development activities and in determining client wealth management needs
* Work with the Managing Director to maintain and build client relationships
* Work independently and alongside the Wealth Planning department to provide and present financial planning solutions for a high-net-worth client base
* Manage client requests, including account setup/paperwork, daily maintenance, execution of service requests, and resolution of service issues
* Attend and participate in client and prospect meetings and conference calls with clients and the Managing Director
* Prioritize and take ownership of client post-meeting action items
* Document client correspondence utilizing the company CRM and maintain client databases according to firm processes and compliance requirements
* Work with the team to prepare for client and prospect meetings by compiling portfolio allocation and performance reports, ensuring accuracy, and providing status updates on all client wealth management issues
* Prepare investment proposals to address the complex needs of prospective clients
* Responsible for working both independently and with the trading desk to accurately and properly invest, rebalance, and maintain client portfolios relative to their investment strategy.
* Required to be familiar with investment solutions, trade rationale, and market activity, and be able to relay or answer client questions when necessary.
* Responsible for working with the Trust Department to perform annual portfolio reviews.
* Participate in department discussions to improve efficiencies and the client experience
* Perform other duties as assigned
Salary Range: The salary range budgeted for this position represents the Company's good faith minimum and maximum range for this role at the time of posting. The compensation offered to a candidate may vary depending on several factors, including a candidate's qualifications, skills, competencies, experience, and location.
Geographic Location:
* Irvine, CA: $85,400 - $105,000 (Annually)
Applicants must have current work authorization when accepting a First Foundation Inc. position. Currently, we cannot sponsor or take over the sponsorship of an Employment Visa.
Qualifications: To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Education and/or Experience:
* Bachelor's degree and/or MBA required in Finance
* Series 65 required
* Minimum of 3-5 years of strong investment management experience
* Experience in analyzing and assessing personal financial planning and investment strategies
Skills:
* Must have effective verbal and written communication skills
* Ability to interface effectively with all levels of personnel
* Must be able to multitask, often under pressure.
* Must be proficient with MS Word and Excel, database or other marketing software, and the internet
Physical Demands: The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms, and talk or hear. The employee is occasionally required to stand and walk; climb or balance, and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.
First Foundation is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, and status as a qualified individual with a disability, sexual orientation, gender identity, or any other characteristic protected by law.
$85.4k-105k yearly 48d ago
Client Specialist
Robert W. Baird & Co.Orporated 4.7
Mill Valley, CA job
About the Role:
As a Client Specialist at Baird, you'll play a pivotal role in delivering outstanding client service and operational support to one or more Financial Advisors. You'll be at the heart of the client experience-coordinating onboarding, managing communications, supporting account operations, and helping organize impactful client events. Your work will directly contribute to the success of Baird's Private Wealth Management business, where true wealth management means understanding each client's unique vision and tailoring solutions to help them succeed.
Check out this video to learn more about the day in the life of our Client Assistants and Client Specialists!
The Impact You'll Make:
Responsible for client onboarding coordination, which includes managing Financial Advisor(s) prospect pipeline, assisting with proposal generation, preparing new account paperwork, opening accounts, transitioning new assets to Baird and establishing an ongoing communication/client service plan.
Gain knowledge of and leverage partnership with Baird's Corporate Resource Groups to provide the best wealth management solutions to clients.
Answers all incoming phone calls and handles as appropriate. Manages client needs where possible and advises Financial Advisor of action taken.
May schedule client appointments and/or conference room for appointments.
Assemble/generate materials including paperwork and reports for client meetings.
Understand and ensure business adherence with firm and financial industry regulatory policies.
May manage FA and Team's social media presence (website, LinkedIn, X, etc.).
Maintain Client Relationship Management (CRM) system for Financial Advisor(s), as well as leverage the platform to manage the client relationship through mailings, reporting, e-mail tracking, and more, with the goal of implementing well-defined client service models.
May organize and coordinate seminars and client events at the direction of Financial Advisor(s). Develops client lists, designs material and seminar/meeting content, coordinates PowerPoint presentations and follows through with client contact.
Seek ways to enhance FA(s) business effectiveness and marketability.
Initiates and completes all transactions required to fully service client accounts i.e. paperwork, correspondence, client request fulfillment and special projects as needed.
May enter security orders including stocks, bonds, fixed income, options, annuities and other investment vehicle orders per Financial Advisors' instructions or upon client's verbal direction.
May also provide back-up to other teams and the branch when necessary, as well as perform other duties and special projects as necessary.
Proactively review investment opportunities on a daily basis & notify Financial Advisor(s) to take action on those opportunities with the goal of driving the Financial Advisors' business. Specifically, this may include funds available/money line, maturing securities, reorg items, and previous days' activities.
What You'll Bring to Baird:
2+ years of prior industry and/or administrative work experience.
Must have Active Securities Industry Essentials (SIE) Exam, Series 7, and Series 66 or Series 63 and Series 65 licenses or be willing to study and obtain within 18 months of hire. Training and resources to be provided and paid for by Baird. If not fully licensed, title will be Client Assistant.
Proficient in Microsoft Office suite (Word, Excel, PowerPoint) with the ability to learn and effectively navigate Baird's Private Wealth Management technology platforms.
Excellent verbal and written communication skills; ability to adeptly exchange ideas and information.
Detail oriented with an emphasis on accuracy.
Strong organizational skills -- consistent ability to prioritize workflow of team to achieve specific goals in a timely manner.
Understands compliance regulations and correspondence policies. Maintains client confidentiality in all situations.
Good analytical and critical problem-solving skills.
Bachelor's degree preferred, not required.
Compensation Information:
$27.18 - $40.83 per hour*
Bonus potential up to 8.5% of base pay
Compensation and bonus are commensurate with experience, performance and/or firm profitability
You'll have the opportunity to advance your career while enjoying our comprehensive benefits designed for your life, career and future.
#LI-PWM2
Baird is committed to diversity and provides employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, citizenship, national origin, age, disability, military service, veteran status, sexual orientation, gender identity or expression, genetic information, or any other status protected by law.
$27.2-40.8 hourly Auto-Apply 60d+ ago
Senior AI Software Engineering Manager
The Cypress Group 3.9
San Francisco, CA job
Job Description
Our client is a VC-funded SaaS startup located in San Francisco, CA building AI-powered data analytics and documentation soluitions for the biotech and pharmaceutical industries. They are currently looking for a Senior AI Software Engineering Manager / Team Lead to work on-site in their office 3 days / week.
Qualified candidates will have experience working as an AI Engineering Team Lead / Manager w/ 7-10+ years of experience working with Python (Django) to build data structures and implement LLM components and automation / testing / training leveraging LLM-in -the loop (LLM-ITL) or Human-in-the-loop (HITL). Hands on ~75%, management of a team of 3 ~25%.
Responsibilities include building AI architecture, roadmapping / planning, etc. Industry experience in B2B SaaS, workplace tools or document management is desired. BSCS or equivalent. Must have startup experience. Experience working in a highly regulated domain involving data privacy and security is preferred.
This role is hybrid on-site, in the office 3 days / week in San Francisco, CA. The role features competitive compensation, comprehensive company-paid healthcare benefits, 401k with company matching and potential performance bonus. Please send your resume to ******************* for immediate consideration.
$147k-186k yearly est. Easy Apply 27d ago
Lead Front End Engineer
The Cypress Group 3.9
San Francisco, CA job
Job Description
Our client is a VC-funded SaaS startup located in San Francisco, CA building AI-powered data analytics and documentation soluitions for the biotech and pharmaceutical industries. They are currently looking for a Front-End Engineering Team Lead / Manager to work on-site in their office 3 days / week.
Qualified candidates will have 7+ years of experience working with React.js, Typescript, and any exposure to or experience with Python / Django is a plus. Responsibilities include doing architecture, design and hands-on coding ~75% of the time and leadership and management of a team of 4 Developers 25% of the time. Industry experience in B2B SaaS, workplace tools or document management is desired. BSCS or equivalent. Must have startup experience. Experience working in a highly regulated domain involving data privacy and security is preferred.
This role is hybrid on-site, in the office 3 days / week in San Francisco, CA. The role features competitive compensation, comprehensive company-paid healthcare benefits, 401k with company matching and potential perfornance bonus. Please send your resume to ******************* for immediate consideration.
$130k-167k yearly est. Easy Apply 27d ago
Financial Service Representative I
First Foundation Inc. 4.6
First Foundation Inc. job in El Centro, CA
reports on-site. Summary: Understands, communicates, and works to achieve the values, vision, and mission of FFB, FFA, and First Foundation, Inc. Responsible for delivering superior client service and proactively selling bank products/services that meet prospect/client needs. Requires a thorough understanding of various client needs, and transactions, effective communication skills, and the ability to sell/cross-sell/refer all bank products and services. Responsible for risk management, establishing new relationships, opening new accounts, and providing financial transactions in a professional, efficient, friendly, and accurate manner.
Duties and Responsibilities:
* Support the achievement of branch sales goals and objectives (i.e., deposits, loans, referrals, etc.)
* Generate new business to assist in meeting established production and profitability goals of the branch
* Needs-Based Selling: Proactively promote, cross-sell, and refer products and services as appropriate to meet our clients' financial needs
* Prepare and compile new account applications and required information to open new accounts for both business and consumer prospects/clients
* Refer client opportunities to internal and external sales partners to meet client financial needs
* Provide ongoing relationship servicing with existing clients
* Exceed client expectations in terms of accuracy, efficiency, courtesy, and professionalism
* Respond to clients' inquiries and requests regarding accounts
* Work closely with the branch manager in the proactive sales efforts of the branch. i.e., telemarketing, outside prospect client appointments, appointment follow-up, etc.
* Process routine to the complex client transaction. i.e., deposits, transfers, wires, check cashing, etc.
* Notary Commission - serve as one of the branch team Notaries
* Regular and consistent attendance required
* Perform other duties as assigned
Salary Range: The salary range budgeted for this position represents the Company's good faith minimum and maximum range for this role at the time of posting. The compensation offered to a candidate may vary depending on several factors, including a candidate's qualifications, skills, competencies, experience, and location.
Geographic Location:
* El Centro, CA: $40,200 - $54,700 (Annually)
Applicants must have current work authorization when accepting a First Foundation Inc. position. Currently, we cannot sponsor or take over the sponsorship of an Employment Visa.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Education and/or Experience:
* High school diploma or equivalent required; Associate/Bachelor's Degree preferred
* A minimum of 1 to 2 years of financial service industry experience is required
Skills:
* Excellent command of the English language, both written and verbal, and the ability to effectively communicate with all levels within the organization and out in the community
* Working knowledge and understanding of all bank products and services required
* General Mathematics and Accounting
* Must be able to assess any given situation, make decisions, and bring to a successful resolution
* Must be experienced in the effective use of one or more core banking deposit and new account software
* Must have satisfactory working knowledge and proficiency with Word, Excel, Outlook, PowerPoint, etc.
Approximate Time Allocation:
25% = Risk Management, Operations, Compliance, Training, Meetings, etc.
75% = Sales/Client Service, Lobby Management
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to sit for long periods; use hands to operate controls on a computer; reach with hands and arms for phone and computer work; to communicate on the phone for extended periods. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. This job description is subject to change at any time.
First Foundation is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with a disability, sexual orientation, gender identity, or any other characteristic protected by law.
$40.2k-54.7k yearly 48d ago
Universal Banker II
First Foundation Bank 4.6
First Foundation Bank job in Auburn, CA
reports on-site.
Summary: This position is responsible for providing exceptional service to all bank clients, whether in person, over the phone, or via written correspondence. The position requires a thorough understanding of all client transactions, effective communication, and the ability to sell/cross-sell/refer all bank products and services. Universal Bankers are responsible for risk management, establishing new relationships, opening new accounts, processing transactions, keeping accurate records of negotiable instruments, and balancing all in a professional, efficient, friendly, and accurate manner.
Duties and Responsibilities:
Working knowledge and understanding of all bank products and services
Support the achievement of branch sales goals and objectives (i.e., deposits, loans, referrals, etc.)
Generate new business to assist in meeting the established production and profitability goals of the branch
Needs-Based Selling: Proactively promotes, cross-sell, and refers products and services as appropriate to meet our client's financial needs
Prepare and compile new account applications and required information to open new accounts for both business and consumer prospects/clients
Refer client opportunities to internal and external sales partners to meet client financial needs
Provide ongoing relationship service with existing clients
Exceed client expectations in terms of accuracy, efficiency, courtesy, and professionalism
Respond to clients' inquiries and requests regarding accounts
Process routine to complex client transactions - i.e., deposits, transfers, wires, check cashing
Notary Commission: serve as one of the branch team notaries if applicable
Regular and consistent attendance required
Perform other duties as assigned
Salary Range: The salary range budgeted for this position represents the Company's good-faith minimum and maximum for this role at the time of posting. The compensation offered to a candidate may vary depending on several factors, including a candidate's qualifications, skills, competencies, experience, and location.
Geographic Location:
Auburn, CA: $46,200 - $62,900 (Annually)
Applicants must have current work authorization when accepting a First Foundation Inc. position. Currently, we cannot sponsor or take over the sponsorship of an Employment Visa.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Education and/or Experience:
High School Diploma or equivalent required; Associate/Bachelor's degree preferred
Minimum of 3 to 5 years of financial services experience required
Skills:
Excellent command of the English language, both written and verbal
Must be able to effectively communicate with all levels within the organization and out in the community
Must be able to assess any given situation, make decisions and bring to a successful resolution
Must be experienced in the effective use of one or more core banking deposits and new account software
Must have satisfactory working knowledge and proficiency with Word, Excel, Outlook PowerPoint, etc.
General Mathematics and Accounting
Approximate Time Allocation:
25% = Risk Management, Operations, Compliance, Training, Meetings, etc.
75% = Client Service/Sales, Lobby Management
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to sit for long periods; use hands to operate controls on the computer; reach with hands and arms for phone and computer work; to communicate on the phone for extended periods. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. This job description is subject to change at any time.
First Foundation is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with a disability, sexual orientation, gender identity, or any other characteristic protected by law.
$46.2k-62.9k yearly 22d ago
Client Services Manager
Summit Financial Group LLC 4.0
San Ramon, CA job
Job DescriptionDescription:
Client Service Team Leadership:
Supervise Client Services Coordinators and the Front Desk Administrator, overseeing schedules, providing backup, and ensuring adherence to service standards.
Establish and manage team goals, track progress, and celebrate achievements.
Design and update processes/workflows to maximize team effectiveness.
Assist in hiring and lead training of new team members, and provide ongoing training and development support.
Design collaborative activities that break down silos and encourage bonding. (Think escape rooms, scavenger hunts, or volunteer outings.)
Client Services:
Act as the quarterback for onboarding new advisors by working with the advisor, broker/dealer and service team for seamless book of business transitions.
Remain main support person for the practice until well established on our platform.
Manage book of business transfers, re-codes, and other client account-related changes for existing business.
Handle escalated client service issues with tact and professionalism.
Create, revise, and manage CRM workflows to optimize client interactions.
Operations and Compliance:
Partner with the compliance team to implement and monitor compliance initiatives.
Maintain the integrity of the CRM and RJ Box systems, ensuring data accuracy and security.
Generate departmental reports for data integrity, CRM usage, new business, and other key metrics.
Additional Responsibilities:
Work collaboratively with other departments to ensure alignment and efficiency.
Maintain a positive and professional demeanor in all interactions.
Requirements:
Minimum 3-5 years of experience in a client services or operations role in a financial services environment.
Proven track record of success in team leadership and supervision.
Excellent organizational, communication, and time management skills.
Strong analytical and problem-solving abilities.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM systems.
Familiarity with compliance regulations in the financial services industry (preferred).
Bachelor's degree in a relevant field (e.g., business administration, finance) or equivalent experience.
$71k-105k yearly est. 13d ago
Lead Software Engineer
The Cypress Group 3.9
San Francisco, CA job
Job Description
Our client is a VC-funded SaaS startup located in San Francisco, CA building AI-powered data analytics and documentation soluitions for the biotech and pharmaceutical industries. They are currently looking for a Backend or Full-Stack Engineering Team Lead / Manager to work on-site in their office 3 days / week.
Qualified candidates will have 7+ years of experience working with Python, Django, PostgreSQL, AWS, ect. Any exposure to React.js, or Full-Stack Development experience in general are considered as well. Responsibilities include doing architecture, design and hands-on coding ~75% of the time and leadership and management of a team of 4 Developers 25% of the time. Industry experience in B2B SaaS, workplace tools or document management is desired. BSCS or equivalent. Must have startup experience. Experience working in a highly regulated domain involving data privacy and security is preferred.
This role is hybrid on-site, in the office 3 days / week in San Francisco, CA. The role features competitive compensation, comprehensive company-paid healthcare benefits, 401k with company matching and potential perfornance bonus. Please send your resume to ******************* for immediate consideration.
$131k-170k yearly est. Easy Apply 10d ago
Client Specialist
Baird 4.7
Sacramento, CA job
About the Role:
As a Client Specialist at Baird, you'll play a pivotal role in delivering outstanding client service and operational support to one or more Financial Advisors. You'll be at the heart of the client experience-coordinating onboarding, managing communications, supporting account operations, and helping organize impactful client events. Your work will directly contribute to the success of Baird's Private Wealth Management business, where true wealth management means understanding each client's unique vision and tailoring solutions to help them succeed.
Check out this video to learn more about the day in the life of our Client Assistants and Client Specialists!
The Impact You'll Make:
Responsible for client onboarding coordination, which includes managing Financial Advisor(s) prospect pipeline, assisting with proposal generation, preparing new account paperwork, opening accounts, transitioning new assets to Baird and establishing an ongoing communication/client service plan.
Gain knowledge of and leverage partnership with Baird's Corporate Resource Groups to provide the best wealth management solutions to clients.
Answers all incoming phone calls and handles as appropriate. Manages client needs where possible and advises Financial Advisor of action taken.
May schedule client appointments and/or conference room for appointments.
Assemble/generate materials including paperwork and reports for client meetings.
Understand and ensure business adherence with firm and financial industry regulatory policies.
May manage FA and Team's social media presence (website, LinkedIn, X, etc.).
Maintain Client Relationship Management (CRM) system for Financial Advisor(s), as well as leverage the platform to manage the client relationship through mailings, reporting, e-mail tracking, and more, with the goal of implementing well-defined client service models.
May organize and coordinate seminars and client events at the direction of Financial Advisor(s). Develops client lists, designs material and seminar/meeting content, coordinates PowerPoint presentations and follows through with client contact.
Seek ways to enhance FA(s) business effectiveness and marketability.
Initiates and completes all transactions required to fully service client accounts i.e. paperwork, correspondence, client request fulfillment and special projects as needed.
May enter security orders including stocks, bonds, fixed income, options, annuities and other investment vehicle orders per Financial Advisors' instructions or upon client's verbal direction.
May also provide back-up to other teams and the branch when necessary, as well as perform other duties and special projects as necessary.
Proactively review investment opportunities on a daily basis & notify Financial Advisor(s) to take action on those opportunities with the goal of driving the Financial Advisors' business. Specifically, this may include funds available/money line, maturing securities, reorg items, and previous days' activities.
What You'll Bring to Baird:
2+ years of prior industry and/or administrative work experience.
Must have Active Securities Industry Essentials (SIE) Exam, Series 7, and Series 66 or Series 63 and Series 65 licenses or be willing to study and obtain within 18 months of hire. Training and resources to be provided and paid for by Baird. If not fully licensed, title will be Client Assistant.
Proficient in Microsoft Office suite (Word, Excel, PowerPoint) with the ability to learn and effectively navigate Baird's Private Wealth Management technology platforms.
Excellent verbal and written communication skills; ability to adeptly exchange ideas and information.
Detail oriented with an emphasis on accuracy.
Strong organizational skills -- consistent ability to prioritize workflow of team to achieve specific goals in a timely manner.
Understands compliance regulations and correspondence policies. Maintains client confidentiality in all situations.
Good analytical and critical problem-solving skills.
Bachelor's degree preferred, not required.
Compensation and Benefits:
$24.36 -$36.67 hourly rate.
Bonus potential up to 8.5% of base pay
Compensation and bonus are commensurate with experience, performance and/or firm profitability
You'll have the opportunity to advance your career while enjoying our comprehensive benefits designed for your life, career and future.
#LI-PWM4
Baird is committed to diversity and provides employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, citizenship, national origin, age, disability, military service, veteran status, sexual orientation, gender identity or expression, genetic information, or any other status protected by law.
$24.4-36.7 hourly 9d ago
Financial Service Representative I
First Foundation Bank 4.6
First Foundation Bank job in El Centro, CA
reports on-site.
Summary: Understands, communicates, and works to achieve the values, vision, and mission of FFB, FFA, and First Foundation, Inc. Responsible for delivering superior client service and proactively selling bank products/services that meet prospect/client needs. Requires a thorough understanding of various client needs, and transactions, effective communication skills, and the ability to sell/cross-sell/refer all bank products and services. Responsible for risk management, establishing new relationships, opening new accounts, and providing financial transactions in a professional, efficient, friendly, and accurate manner.
Duties and Responsibilities:
Support the achievement of branch sales goals and objectives (i.e., deposits, loans, referrals, etc.)
Generate new business to assist in meeting established production and profitability goals of the branch
Needs-Based Selling: Proactively promote, cross-sell, and refer products and services as appropriate to meet our clients' financial needs
Prepare and compile new account applications and required information to open new accounts for both business and consumer prospects/clients
Refer client opportunities to internal and external sales partners to meet client financial needs
Provide ongoing relationship servicing with existing clients
Exceed client expectations in terms of accuracy, efficiency, courtesy, and professionalism
Respond to clients' inquiries and requests regarding accounts
Work closely with the branch manager in the proactive sales efforts of the branch. i.e., telemarketing, outside prospect client appointments, appointment follow-up, etc.
Process routine to the complex client transaction. i.e., deposits, transfers, wires, check cashing, etc.
Notary Commission - serve as one of the branch team Notaries
Regular and consistent attendance required
Perform other duties as assigned
Salary Range: The salary range budgeted for this position represents the Company's good faith minimum and maximum range for this role at the time of posting. The compensation offered to a candidate may vary depending on several factors, including a candidate's qualifications, skills, competencies, experience, and location.
Geographic Location:
El Centro, CA: $40,200 - $54,700 (Annually)
Applicants must have current work authorization when accepting a First Foundation Inc. position. Currently, we cannot sponsor or take over the sponsorship of an Employment Visa.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Education and/or Experience:
High school diploma or equivalent required; Associate/Bachelor's Degree preferred
A minimum of 1 to 2 years of financial service industry experience is required
Skills:
Excellent command of the English language, both written and verbal, and the ability to effectively communicate with all levels within the organization and out in the community
Working knowledge and understanding of all bank products and services required
General Mathematics and Accounting
Must be able to assess any given situation, make decisions, and bring to a successful resolution
Must be experienced in the effective use of one or more core banking deposit and new account software
Must have satisfactory working knowledge and proficiency with Word, Excel, Outlook, PowerPoint, etc.
Approximate Time Allocation:
25% = Risk Management, Operations, Compliance, Training, Meetings, etc.
75% = Sales/Client Service, Lobby Management
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to sit for long periods; use hands to operate controls on a computer; reach with hands and arms for phone and computer work; to communicate on the phone for extended periods. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. This job description is subject to change at any time.
First Foundation is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with a disability, sexual orientation, gender identity, or any other characteristic protected by law.
$40.2k-54.7k yearly 20d ago
Universal Banker II
First Foundation Inc. 4.6
First Foundation Inc. job in Auburn, CA
reports on-site. Summary: This position is responsible for providing exceptional service to all bank clients, whether in person, over the phone, or via written correspondence. The position requires a thorough understanding of all client transactions, effective communication, and the ability to sell/cross-sell/refer all bank products and services. Universal Bankers are responsible for risk management, establishing new relationships, opening new accounts, processing transactions, keeping accurate records of negotiable instruments, and balancing all in a professional, efficient, friendly, and accurate manner.
Duties and Responsibilities:
* Working knowledge and understanding of all bank products and services
* Support the achievement of branch sales goals and objectives (i.e., deposits, loans, referrals, etc.)
* Generate new business to assist in meeting the established production and profitability goals of the branch
* Needs-Based Selling: Proactively promotes, cross-sell, and refers products and services as appropriate to meet our client's financial needs
* Prepare and compile new account applications and required information to open new accounts for both business and consumer prospects/clients
* Refer client opportunities to internal and external sales partners to meet client financial needs
* Provide ongoing relationship service with existing clients
* Exceed client expectations in terms of accuracy, efficiency, courtesy, and professionalism
* Respond to clients' inquiries and requests regarding accounts
* Process routine to complex client transactions - i.e., deposits, transfers, wires, check cashing
* Notary Commission: serve as one of the branch team notaries if applicable
* Regular and consistent attendance required
* Perform other duties as assigned
Salary Range: The salary range budgeted for this position represents the Company's good-faith minimum and maximum for this role at the time of posting. The compensation offered to a candidate may vary depending on several factors, including a candidate's qualifications, skills, competencies, experience, and location.
Geographic Location:
* Auburn, CA: $46,200 - $62,900 (Annually)
Applicants must have current work authorization when accepting a First Foundation Inc. position. Currently, we cannot sponsor or take over the sponsorship of an Employment Visa.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Education and/or Experience:
* High School Diploma or equivalent required; Associate/Bachelor's degree preferred
* Minimum of 3 to 5 years of financial services experience required
Skills:
* Excellent command of the English language, both written and verbal
* Must be able to effectively communicate with all levels within the organization and out in the community
* Must be able to assess any given situation, make decisions and bring to a successful resolution
* Must be experienced in the effective use of one or more core banking deposits and new account software
* Must have satisfactory working knowledge and proficiency with Word, Excel, Outlook PowerPoint, etc.
* General Mathematics and Accounting
Approximate Time Allocation:
25% = Risk Management, Operations, Compliance, Training, Meetings, etc.
75% = Client Service/Sales, Lobby Management
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to sit for long periods; use hands to operate controls on the computer; reach with hands and arms for phone and computer work; to communicate on the phone for extended periods. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. This job description is subject to change at any time.
First Foundation is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with a disability, sexual orientation, gender identity, or any other characteristic protected by law.
$46.2k-62.9k yearly 48d ago
Client Service Manager I
First Foundation Bank 4.6
First Foundation Bank job in El Segundo, CA
reports on-site.
Summary: This position is responsible for all daily client service/sales efforts within the branch. Serve as the “lobby leader” overseeing and consistently delivering superior client service. As the branch's primary risk management leader, the CSM maintains the integrity of all branch operations. Performs complex client service duties and ensures a high level of efficiency. Leads/Manages assigned branch staff. Understands and communicates the desired works to achieve the Bank's values, vision, and mission.
Duties and Responsibilities:
Works with the Branch Manager and team to foster a consistently superior client service experience
Participates in individual, and team, client retention, needs-based cross-selling of bank products/services, and expanding client relationships
Works with the Branch Manager to establish and achieve challenging sales/service goals for all team members of the branch
Conducts ongoing client service, security, and technical training in the branch
Supports the achievement of branch sales goals (i.e. coaching/motivating assigned staff in the sales/service of FFB and FFA products/services, selling/cross-selling bank products, organizing and participating in branch campaign activities, etc.)
Balances operational controls and client needs to minimize risk to the Bank
Assists with control of branch expenses
Develops methods to streamline daily functions and improve branch productivity
Performs self-audits as scheduled and submits results in a timely fashion
Performs all technical functions accurately and on time to remain in compliance with regulatory standards
Implements procedures in which compliance objectives are incorporated
Schedules and reinforces individual and team training
Performs periodic reviews to measure compliance knowledge and technical application
In partnership with the Branch Manager, manages assigned branch employees (i.e. selection, training, coaching, performance review, work allocation, etc.)
Oversees and administers branch personnel issues for their direct reports
Responsible for the branch in the manager's absence. i.e. outside appointments, PTO, vacancies, etc.
Secures and maintains Notary commission and serves as one of the branch's Notaries
Regular and consistent attendance required
Perform other duties as assigned
Salary Range: The salary range budgeted for this position represents the Company's good faith minimum and maximum range for this role at the time of posting. The compensation offered to a candidate may vary depending on several factors, including a candidate's qualifications, skills, competencies, experience, and location.
Geographic Location:
El Segundo, CA: $62,800 - $80,500 (Annually)
Applicants must have current work authorization when accepting a First Foundation Inc. position. Currently, we cannot sponsor or take over the sponsorship of an Employment Visa.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Education and/or Experience:
High School diploma or equivalent required; Associate/Bachelor's degree preferred
Minimum of 3 to 5 years of experience supervising branch sales, service, and operations
Skills:
Excellent command of the English language, both written and verbal, and the ability to effectively communicate with all levels within the organization and out in the community
General Mathematics and Accounting
Must be able to assess any given situation, make decisions, and bring to a successful resolution
Must be experienced in the effective use of one or more core banking deposits and new account software
Must have satisfactory working knowledge and proficiency with Word, Excel, Outlook PowerPoint, etc.
Approximate Time Allocation:
35% = Risk Management, Branch Operations, Compliance, QA, Audit, etc.
50% = Client Service/Sales, Lobby Management
15% = Branch Administration, Training, Coaching, etc.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to sit for long periods; use hands to operate controls on the computer; reach with hands and arms for phone and computer work; to communicate on the phone for extended periods. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. This job description is subject to change at any time.
First Foundation is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with a disability, sexual orientation, gender identity, or any other characteristic protected by law.
$62.8k-80.5k yearly 15d ago
Client Specialist
Robert W. Baird & Co.Orporated 4.7
Sacramento, CA job
About the Role:
As a Client Specialist at Baird, you'll play a pivotal role in delivering outstanding client service and operational support to one or more Financial Advisors. You'll be at the heart of the client experience-coordinating onboarding, managing communications, supporting account operations, and helping organize impactful client events. Your work will directly contribute to the success of Baird's Private Wealth Management business, where true wealth management means understanding each client's unique vision and tailoring solutions to help them succeed.
Check out this video to learn more about the day in the life of our Client Assistants and Client Specialists!
The Impact You'll Make:
Responsible for client onboarding coordination, which includes managing Financial Advisor(s) prospect pipeline, assisting with proposal generation, preparing new account paperwork, opening accounts, transitioning new assets to Baird and establishing an ongoing communication/client service plan.
Gain knowledge of and leverage partnership with Baird's Corporate Resource Groups to provide the best wealth management solutions to clients.
Answers all incoming phone calls and handles as appropriate. Manages client needs where possible and advises Financial Advisor of action taken.
May schedule client appointments and/or conference room for appointments.
Assemble/generate materials including paperwork and reports for client meetings.
Understand and ensure business adherence with firm and financial industry regulatory policies.
May manage FA and Team's social media presence (website, LinkedIn, X, etc.).
Maintain Client Relationship Management (CRM) system for Financial Advisor(s), as well as leverage the platform to manage the client relationship through mailings, reporting, e-mail tracking, and more, with the goal of implementing well-defined client service models.
May organize and coordinate seminars and client events at the direction of Financial Advisor(s). Develops client lists, designs material and seminar/meeting content, coordinates PowerPoint presentations and follows through with client contact.
Seek ways to enhance FA(s) business effectiveness and marketability.
Initiates and completes all transactions required to fully service client accounts i.e. paperwork, correspondence, client request fulfillment and special projects as needed.
May enter security orders including stocks, bonds, fixed income, options, annuities and other investment vehicle orders per Financial Advisors' instructions or upon client's verbal direction.
May also provide back-up to other teams and the branch when necessary, as well as perform other duties and special projects as necessary.
Proactively review investment opportunities on a daily basis & notify Financial Advisor(s) to take action on those opportunities with the goal of driving the Financial Advisors' business. Specifically, this may include funds available/money line, maturing securities, reorg items, and previous days' activities.
What You'll Bring to Baird:
2+ years of prior industry and/or administrative work experience.
Must have Active Securities Industry Essentials (SIE) Exam, Series 7, and Series 66 or Series 63 and Series 65 licenses or be willing to study and obtain within 18 months of hire. Training and resources to be provided and paid for by Baird. If not fully licensed, title will be Client Assistant.
Proficient in Microsoft Office suite (Word, Excel, PowerPoint) with the ability to learn and effectively navigate Baird's Private Wealth Management technology platforms.
Excellent verbal and written communication skills; ability to adeptly exchange ideas and information.
Detail oriented with an emphasis on accuracy.
Strong organizational skills -- consistent ability to prioritize workflow of team to achieve specific goals in a timely manner.
Understands compliance regulations and correspondence policies. Maintains client confidentiality in all situations.
Good analytical and critical problem-solving skills.
Bachelor's degree preferred, not required.
Compensation and Benefits:
$24.36 -$36.67 hourly rate.
Bonus potential up to 8.5% of base pay
Compensation and bonus are commensurate with experience, performance and/or firm profitability
You'll have the opportunity to advance your career while enjoying our comprehensive benefits designed for your life, career and future.
#LI-PWM4
Baird is committed to diversity and provides employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, citizenship, national origin, age, disability, military service, veteran status, sexual orientation, gender identity or expression, genetic information, or any other status protected by law.
$24.4-36.7 hourly Auto-Apply 10d ago
Universal Banker II
First Foundation Inc. 4.6
First Foundation Inc. job in Roseville, CA
reports on-site. Summary: This position is responsible for providing exceptional service to all bank clients, whether in person, over the phone, or via written correspondence. The position requires a thorough understanding of all client transactions, effective communication, and the ability to sell/cross-sell/refer all bank products and services. Universal Bankers are responsible for risk management, establishing new relationships, opening new accounts, processing transactions, keeping accurate records of negotiable instruments, and balancing all in a professional, efficient, friendly, and accurate manner.
Duties and Responsibilities:
* Working knowledge and understanding of all bank products and services
* Support the achievement of branch sales goals and objectives (i.e., deposits, loans, referrals, etc.)
* Generate new business to assist in meeting the established production and profitability goals of the branch
* Needs-Based Selling: Proactively promotes, cross-sells, and refers products and services as appropriate to meet our clients' financial needs
* Prepare and compile new account applications and required information to open new accounts for both business and consumer prospects/clients
* Refer client opportunities to internal and external sales partners to meet client financial needs
* Provide ongoing relationship service with existing clients
* Exceed client expectations in terms of accuracy, efficiency, courtesy, and professionalism
* Respond to clients' inquiries and requests regarding accounts
* Process routine to complex client transactions - i.e., deposits, transfers, wires, check cashing
* Notary Commission: serve as one of the branch team notaries if applicable
* Regular and consistent attendance is required
* Perform other duties as assigned
Salary Range: The salary range budgeted for this position represents the Company's good-faith minimum and maximum for this role at the time of posting. The compensation offered to a candidate may vary depending on several factors, including a candidate's qualifications, skills, competencies, experience, and location.
Geographic Location:
* Roseville, CA: $46,200 - $54,600 (Annually)
Applicants must have current work authorization when accepting a First Foundation Inc. position. Currently, we cannot sponsor or take over the sponsorship of an Employment Visa.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Education and/or Experience:
* High School Diploma or equivalent required; Associate/Bachelor's degree preferred
* Minimum of 3 to 5 years of financial services experience required
Skills:
* Excellent command of the English language, both written and verbal
* Must be able to effectively communicate with all levels within the organization and out in the community
* Must be able to assess any given situation, make decisions, and bring it to a successful resolution
* Must be experienced in the effective use of one or more core banking deposits and new account software
* Must have satisfactory working knowledge and proficiency with Word, Excel, Outlook, PowerPoint, etc.
* General Mathematics and Accounting
Approximate Time Allocation:
25% = Risk Management, Operations, Compliance, Training, Meetings, etc.
75% = Client Service/Sales, Lobby Management
Physical Demands: The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to sit for long periods; use hands to operate controls on the computer; reach with hands and arms for phone and computer work; and communicate on the phone for extended periods. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. This job description is subject to change at any time.
First Foundation is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with a disability, sexual orientation, gender identity, or any other characteristic protected by law.
$46.2k-54.6k yearly 1d ago
Client Specialist
Robert W. Baird & Co. Incorporated 4.7
Sacramento, CA job
About the Role: As a Client Specialist at Baird, you'll play a pivotal role in delivering outstanding client service and operational support to one or more Financial Advisors. You'll be at the heart of the client experience-coordinating onboarding, managing communications, supporting account operations, and helping organize impactful client events. Your work will directly contribute to the success of Baird's Private Wealth Management business, where true wealth management means understanding each client's unique vision and tailoring solutions to help them succeed.
Check out this video to learn more about the day in the life of our Client Assistants and Client Specialists!
The Impact You'll Make:
* Responsible for client onboarding coordination, which includes managing Financial Advisor(s) prospect pipeline, assisting with proposal generation, preparing new account paperwork, opening accounts, transitioning new assets to Baird and establishing an ongoing communication/client service plan.
* Gain knowledge of and leverage partnership with Baird's Corporate Resource Groups to provide the best wealth management solutions to clients.
* Answers all incoming phone calls and handles as appropriate. Manages client needs where possible and advises Financial Advisor of action taken.
* May schedule client appointments and/or conference room for appointments.
* Assemble/generate materials including paperwork and reports for client meetings.
* Understand and ensure business adherence with firm and financial industry regulatory policies.
* May manage FA and Team's social media presence (website, LinkedIn, X, etc.).
* Maintain Client Relationship Management (CRM) system for Financial Advisor(s), as well as leverage the platform to manage the client relationship through mailings, reporting, e-mail tracking, and more, with the goal of implementing well-defined client service models.
* May organize and coordinate seminars and client events at the direction of Financial Advisor(s). Develops client lists, designs material and seminar/meeting content, coordinates PowerPoint presentations and follows through with client contact.
* Seek ways to enhance FA(s) business effectiveness and marketability.
* Initiates and completes all transactions required to fully service client accounts i.e. paperwork, correspondence, client request fulfillment and special projects as needed.
* May enter security orders including stocks, bonds, fixed income, options, annuities and other investment vehicle orders per Financial Advisors' instructions or upon client's verbal direction.
* May also provide back-up to other teams and the branch when necessary, as well as perform other duties and special projects as necessary.
* Proactively review investment opportunities on a daily basis & notify Financial Advisor(s) to take action on those opportunities with the goal of driving the Financial Advisors' business. Specifically, this may include funds available/money line, maturing securities, reorg items, and previous days' activities.
What You'll Bring to Baird:
* 2+ years of prior industry and/or administrative work experience.
* Must have Active Securities Industry Essentials (SIE) Exam, Series 7, and Series 66 or Series 63 and Series 65 licenses or be willing to study and obtain within 18 months of hire. Training and resources to be provided and paid for by Baird. If not fully licensed, title will be Client Assistant.
* Proficient in Microsoft Office suite (Word, Excel, PowerPoint) with the ability to learn and effectively navigate Baird's Private Wealth Management technology platforms.
* Excellent verbal and written communication skills; ability to adeptly exchange ideas and information.
* Detail oriented with an emphasis on accuracy.
* Strong organizational skills -- consistent ability to prioritize workflow of team to achieve specific goals in a timely manner.
* Understands compliance regulations and correspondence policies. Maintains client confidentiality in all situations.
* Good analytical and critical problem-solving skills.
* Bachelor's degree preferred, not required.
Compensation and Benefits:
* $24.36 -$36.67 hourly rate.
* Bonus potential up to 8.5% of base pay
* Compensation and bonus are commensurate with experience, performance and/or firm profitability
* You'll have the opportunity to advance your career while enjoying our comprehensive benefits designed for your life, career and future.
#LI-PWM4
Baird is committed to diversity and provides employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, citizenship, national origin, age, disability, military service, veteran status, sexual orientation, gender identity or expression, genetic information, or any other status protected by law.
$24.4-36.7 hourly 9d ago
Universal Banker II
First Foundation Bank 4.6
First Foundation Bank job in El Centro, CA
reports on-site.
Summary: This position is responsible for providing exceptional service to all bank clients, whether in person, over the phone, or via written correspondence. The position requires a thorough understanding of all client transactions, effective communication, and the ability to sell/cross-sell/refer all bank products and services. Universal Bankers are responsible for risk management, establishing new relationships, opening new accounts, processing transactions, keeping accurate records of negotiable instruments, and balancing all in a professional, efficient, friendly, and accurate manner.
Duties and Responsibilities:
Working knowledge and understanding of all bank products and services
Support the achievement of branch sales goals and objectives (i.e., deposits, loans, referrals, etc.)
Generate new business to assist in meeting the established production and profitability goals of the branch
Needs-Based Selling: Proactively promotes, cross-sell, and refers products and services as appropriate to meet our client's financial needs
Prepare and compile new account applications and required information to open new accounts for both business and consumer prospects/clients
Refer client opportunities to internal and external sales partners to meet client financial needs
Provide ongoing relationship service with existing clients
Exceed client expectations in terms of accuracy, efficiency, courtesy, and professionalism
Respond to clients' inquiries and requests regarding accounts
Process routine to complex client transactions - i.e., deposits, transfers, wires, check cashing
Notary Commission: serve as one of the branch team notaries if applicable
Regular and consistent attendance required
Perform other duties as assigned
Salary Range: The salary range budgeted for this position represents the Company's good-faith minimum and maximum for this role at the time of posting. The compensation offered to a candidate may vary depending on several factors, including a candidate's qualifications, skills, competencies, experience, and location.
Geographic Location:
El Centro, CA: $40,200 - $54,700 (Annually)
Applicants must have current work authorization when accepting a First Foundation Inc. position. Currently, we cannot sponsor or take over the sponsorship of an Employment Visa.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Education and/or Experience:
High School Diploma or equivalent required; Associate/Bachelor's degree preferred
Minimum of 3 to 5 years of financial services experience required
Skills:
Excellent command of the English language, both written and verbal
Must be able to effectively communicate with all levels within the organization and out in the community
Must be able to assess any given situation, make decisions and bring to a successful resolution
Must be experienced in the effective use of one or more core banking deposits and new account software
Must have satisfactory working knowledge and proficiency with Word, Excel, Outlook PowerPoint, etc.
General Mathematics and Accounting
Approximate Time Allocation:
25% = Risk Management, Operations, Compliance, Training, Meetings, etc.
75% = Client Service/Sales, Lobby Management
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to sit for long periods; use hands to operate controls on the computer; reach with hands and arms for phone and computer work; to communicate on the phone for extended periods. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. This job description is subject to change at any time.
First Foundation is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with a disability, sexual orientation, gender identity, or any other characteristic protected by law.
$40.2k-54.7k yearly Auto-Apply 23d ago
Client Specialist
Robert W. Baird & Co. Incorporated 4.7
Roseville, CA job
About the Role: As a Client Specialist at Baird, you'll play a pivotal role in delivering outstanding client service and operational support to one or more Financial Advisors. You'll be at the heart of the client experience-coordinating onboarding, managing communications, supporting account operations, and helping organize impactful client events. Your work will directly contribute to the success of Baird's Private Wealth Management business, where true wealth management means understanding each client's unique vision and tailoring solutions to help them succeed.
Check out this video to learn more about the day in the life of our Client Assistants and Client Specialists!
The Impact You'll Make:
* Responsible for client onboarding coordination, which includes managing Financial Advisor(s) prospect pipeline, assisting with proposal generation, preparing new account paperwork, opening accounts, transitioning new assets to Baird and establishing an ongoing communication/client service plan.
* Gain knowledge of and leverage partnership with Baird's Corporate Resource Groups to provide the best wealth management solutions to clients.
* Answers all incoming phone calls and handles as appropriate. Manages client needs where possible and advises Financial Advisor of action taken.
* May schedule client appointments and/or conference room for appointments.
* Assemble/generate materials including paperwork and reports for client meetings.
* Understand and ensure business adherence with firm and financial industry regulatory policies.
* May manage FA and Team's social media presence (website, LinkedIn, X, etc.).
* Maintain Client Relationship Management (CRM) system for Financial Advisor(s), as well as leverage the platform to manage the client relationship through mailings, reporting, e-mail tracking, and more, with the goal of implementing well-defined client service models.
* May organize and coordinate seminars and client events at the direction of Financial Advisor(s). Develops client lists, designs material and seminar/meeting content, coordinates PowerPoint presentations and follows through with client contact.
* Seek ways to enhance FA(s) business effectiveness and marketability.
* Initiates and completes all transactions required to fully service client accounts i.e. paperwork, correspondence, client request fulfillment and special projects as needed.
* May enter security orders including stocks, bonds, fixed income, options, annuities and other investment vehicle orders per Financial Advisors' instructions or upon client's verbal direction.
* May also provide back-up to other teams and the branch when necessary, as well as perform other duties and special projects as necessary.
* Proactively review investment opportunities on a daily basis & notify Financial Advisor(s) to take action on those opportunities with the goal of driving the Financial Advisors' business. Specifically, this may include funds available/money line, maturing securities, reorg items, and previous days' activities.
What You'll Bring to Baird:
* 2+ years of prior industry and/or administrative work experience.
* Must have Active Securities Industry Essentials (SIE) Exam, Series 7, and Series 66 or Series 63 and Series 65 licenses.
* Proficient in Microsoft Office suite (Word, Excel, PowerPoint) with the ability to learn and effectively navigate Baird's Private Wealth Management technology platforms.
* Excellent verbal and written communication skills; ability to adeptly exchange ideas and information.
* Detail oriented with an emphasis on accuracy.
* Strong organizational skills -- consistent ability to prioritize workflow of team to achieve specific goals in a timely manner.
* Understands compliance regulations and correspondence policies. Maintains client confidentiality in all situations.
* Good analytical and critical problem-solving skills.
* Bachelor's degree preferred, not required.
Compensation and Benefits:
* $24.36 - $36.67 hourly rate.
* Bonus potential up to 8.5% of base pay.
* Compensation and bonus are commensurate with experience, performance and/or firm profitability.
* You'll have the opportunity to advance your career while enjoying our comprehensive benefits designed for your life, career and future.
#PWM-4
Baird is committed to diversity and provides employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, citizenship, national origin, age, disability, military service, veteran status, sexual orientation, gender identity or expression, genetic information, or any other status protected by law.
$24.4-36.7 hourly 25d ago
Client Specialist
Baird 4.7
Roseville, CA job
About the Role:
As a Client Specialist at Baird, you'll play a pivotal role in delivering outstanding client service and operational support to one or more Financial Advisors. You'll be at the heart of the client experience-coordinating onboarding, managing communications, supporting account operations, and helping organize impactful client events. Your work will directly contribute to the success of Baird's Private Wealth Management business, where true wealth management means understanding each client's unique vision and tailoring solutions to help them succeed.
Check out this video to learn more about the day in the life of our Client Assistants and Client Specialists!
The Impact You'll Make:
Responsible for client onboarding coordination, which includes managing Financial Advisor(s) prospect pipeline, assisting with proposal generation, preparing new account paperwork, opening accounts, transitioning new assets to Baird and establishing an ongoing communication/client service plan.
Gain knowledge of and leverage partnership with Baird's Corporate Resource Groups to provide the best wealth management solutions to clients.
Answers all incoming phone calls and handles as appropriate. Manages client needs where possible and advises Financial Advisor of action taken.
May schedule client appointments and/or conference room for appointments.
Assemble/generate materials including paperwork and reports for client meetings.
Understand and ensure business adherence with firm and financial industry regulatory policies.
May manage FA and Team's social media presence (website, LinkedIn, X, etc.).
Maintain Client Relationship Management (CRM) system for Financial Advisor(s), as well as leverage the platform to manage the client relationship through mailings, reporting, e-mail tracking, and more, with the goal of implementing well-defined client service models.
May organize and coordinate seminars and client events at the direction of Financial Advisor(s). Develops client lists, designs material and seminar/meeting content, coordinates PowerPoint presentations and follows through with client contact.
Seek ways to enhance FA(s) business effectiveness and marketability.
Initiates and completes all transactions required to fully service client accounts i.e. paperwork, correspondence, client request fulfillment and special projects as needed.
May enter security orders including stocks, bonds, fixed income, options, annuities and other investment vehicle orders per Financial Advisors' instructions or upon client's verbal direction.
May also provide back-up to other teams and the branch when necessary, as well as perform other duties and special projects as necessary.
Proactively review investment opportunities on a daily basis & notify Financial Advisor(s) to take action on those opportunities with the goal of driving the Financial Advisors' business. Specifically, this may include funds available/money line, maturing securities, reorg items, and previous days' activities.
What You'll Bring to Baird:
2+ years of prior industry and/or administrative work experience.
Must have Active Securities Industry Essentials (SIE) Exam, Series 7, and Series 66 or Series 63 and Series 65 licenses.
Proficient in Microsoft Office suite (Word, Excel, PowerPoint) with the ability to learn and effectively navigate Baird's Private Wealth Management technology platforms.
Excellent verbal and written communication skills; ability to adeptly exchange ideas and information.
Detail oriented with an emphasis on accuracy.
Strong organizational skills -- consistent ability to prioritize workflow of team to achieve specific goals in a timely manner.
Understands compliance regulations and correspondence policies. Maintains client confidentiality in all situations.
Good analytical and critical problem-solving skills.
Bachelor's degree preferred, not required.
Compensation and Benefits:
$24.36 - $36.67 hourly rate.
Bonus potential up to 8.5% of base pay.
Compensation and bonus are commensurate with experience, performance and/or firm profitability.
You'll have the opportunity to advance your career while enjoying our comprehensive benefits designed for your life, career and future.
#PWM-4
Baird is committed to diversity and provides employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, citizenship, national origin, age, disability, military service, veteran status, sexual orientation, gender identity or expression, genetic information, or any other status protected by law.
$24.4-36.7 hourly 24d ago
Client Specialist
Robert W. Baird & Co.Orporated 4.7
Roseville, CA job
About the Role:
As a Client Specialist at Baird, you'll play a pivotal role in delivering outstanding client service and operational support to one or more Financial Advisors. You'll be at the heart of the client experience-coordinating onboarding, managing communications, supporting account operations, and helping organize impactful client events. Your work will directly contribute to the success of Baird's Private Wealth Management business, where true wealth management means understanding each client's unique vision and tailoring solutions to help them succeed.
Check out this video to learn more about the day in the life of our Client Assistants and Client Specialists!
The Impact You'll Make:
Responsible for client onboarding coordination, which includes managing Financial Advisor(s) prospect pipeline, assisting with proposal generation, preparing new account paperwork, opening accounts, transitioning new assets to Baird and establishing an ongoing communication/client service plan.
Gain knowledge of and leverage partnership with Baird's Corporate Resource Groups to provide the best wealth management solutions to clients.
Answers all incoming phone calls and handles as appropriate. Manages client needs where possible and advises Financial Advisor of action taken.
May schedule client appointments and/or conference room for appointments.
Assemble/generate materials including paperwork and reports for client meetings.
Understand and ensure business adherence with firm and financial industry regulatory policies.
May manage FA and Team's social media presence (website, LinkedIn, X, etc.).
Maintain Client Relationship Management (CRM) system for Financial Advisor(s), as well as leverage the platform to manage the client relationship through mailings, reporting, e-mail tracking, and more, with the goal of implementing well-defined client service models.
May organize and coordinate seminars and client events at the direction of Financial Advisor(s). Develops client lists, designs material and seminar/meeting content, coordinates PowerPoint presentations and follows through with client contact.
Seek ways to enhance FA(s) business effectiveness and marketability.
Initiates and completes all transactions required to fully service client accounts i.e. paperwork, correspondence, client request fulfillment and special projects as needed.
May enter security orders including stocks, bonds, fixed income, options, annuities and other investment vehicle orders per Financial Advisors' instructions or upon client's verbal direction.
May also provide back-up to other teams and the branch when necessary, as well as perform other duties and special projects as necessary.
Proactively review investment opportunities on a daily basis & notify Financial Advisor(s) to take action on those opportunities with the goal of driving the Financial Advisors' business. Specifically, this may include funds available/money line, maturing securities, reorg items, and previous days' activities.
What You'll Bring to Baird:
2+ years of prior industry and/or administrative work experience.
Must have Active Securities Industry Essentials (SIE) Exam, Series 7, and Series 66 or Series 63 and Series 65 licenses.
Proficient in Microsoft Office suite (Word, Excel, PowerPoint) with the ability to learn and effectively navigate Baird's Private Wealth Management technology platforms.
Excellent verbal and written communication skills; ability to adeptly exchange ideas and information.
Detail oriented with an emphasis on accuracy.
Strong organizational skills -- consistent ability to prioritize workflow of team to achieve specific goals in a timely manner.
Understands compliance regulations and correspondence policies. Maintains client confidentiality in all situations.
Good analytical and critical problem-solving skills.
Bachelor's degree preferred, not required.
Compensation and Benefits:
$24.36 - $36.67 hourly rate.
Bonus potential up to 8.5% of base pay.
Compensation and bonus are commensurate with experience, performance and/or firm profitability.
You'll have the opportunity to advance your career while enjoying our comprehensive benefits designed for your life, career and future.
#PWM-4
Baird is committed to diversity and provides employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, citizenship, national origin, age, disability, military service, veteran status, sexual orientation, gender identity or expression, genetic information, or any other status protected by law.
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