Service Supervisor jobs at First Hawaiian Bank

Join the First Hawaiian Bank 'ohana, where our culture flourishes with purpose. We prioritize the 3 C's - Caring, Character and Collaboration - ensuring a workplace that is not only rewarding, but deeply fulfilling. Consistently recognized as one of the 'Best Places to Work in Hawaii' for 14 consecutive years, we take pride in our longstanding commitment to both our team and the communities we serve, spanning over 165 years. Step into a career that offers stability, excitement, and growth. Experience the thrill of a dynamic environment paired with a comprehensive training program. Plus, enjoy the perks of our competitive compensation and benefits package. If you are ready for a career that empowers you to thrive, your journey starts here. First Hawaiian Bank is currently seeking a Assistant Service Supervisor to join our Kahului Branch. The Assistant Service Supervisor assists the Service Supervisor and/or Service Manager with overseeing branch operations, managing staff, and ensuring customer service standards and needs are met. This role assists with daily branch functions, such as overseeing workflow, recruitment, and training. This position also provides leadership and support to the branch team and helps management to ensure the branch achieves sales performance and service goals Compensation: The annual salary range for this role is $43,493 - 60,320/yr; commensurate with experience. Work Schedule Monday - Friday 8:00AM - 4:30PM; Saturday on a rotation basis 8:30AM - 1:30PM (hours may vary) Required Qualifications: High School diploma/GED or equivalent experience is required 2 years of experience in branch operations; and 1 year of supervisory experience (e. g. , Head Teller or Service Manager Associate); or 1-year external supervisory experience, are required Bachelor's degree in business-related field is preferred Able to plan, organize and budget Effective written and verbal communication Able to manage confidential matters judiciously Possesses attention to detail with excellent follow-through Able to work under pressure with multiple deadlines and adaptability as unexpected work environment changes occur in business Excellent time management skills Possesses sales skills to enhance business development objectives Able to manage customer inquiries and resolve issues Proficient in Microsoft 365 suite of applications Benefits: We proudly offer a comprehensive benefits program for all employees. For more information, Click Here We value you! At First Hawaiian Bank, we value Fairness, Inclusion, and Opportunity and welcome applications from all eligible candidates. For our full EEO statement, please visit www. fhb. com/careers . Mahalo for choosing First Hawaiian Bank! Are you interested in learning more about us? Come discover who we are by visiting our LinkedIn , Instagram , Facebook pages. Discover firsthand insights through our Employee Spotlight series, offering a glimpse into the daily lives of our valued team members If this position sounds like an ideal match, we invite you to apply so we can learn more about you. At First Hawaiian Bank, it all starts with YES!

Velocity Black by Capital One harnesses the power of artificial intelligence, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. It's concierge, reimagined for the digital age. By harnessing 24/7 chat, AI, and mobile payments, we help our customers do more and be more in the digital age. From access to the hottest restaurants to guaranteed upgrades at the world's finest resorts. Make a custom request through the app and you will be chatting to our team within 1 minute, 24/7/365. What unites us are the values we share: the relentless pursuit and celebration of excellence, actualizing the full potential of our lives, and impacting the world in a positive way. Capital One provides a fast paced, dynamic environment where you can excel in your career. At Capital One, diversity, inclusion & belonging are valued at our core, sparking and enabling us to do good for our associates, customers and communities. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We nurture an environment that attracts and develops talent from all backgrounds and experiences, and empower our associates to do great work by creating a culture of belonging that values diverse perspectives, fosters collaboration and encourages innovative ideas - and are routinely recognized as one of the best companies to work for. We are looking for someone passionate about the hospitality industry with strong existing knowledge of what it takes to lead the most high-value-add concierge team. The ideal candidate will be an energetic, ambitious and determined person who wants to help elevate others through their career in the customer service and concierge space to the next level This role will be leading our travel team, which is one of the world's fastest-growing travel businesses. You will communicate with clients, suppliers, and training team members to provide best-in-class service to our members. You will curate special trips and ensure every detail is checked so that members have a stress-free travel experience and create memories that will last a lifetime. **General Responsibilities:** + Drive team leaders to achieve quarterly sales and service targets + Collaborate across product, sales, and service departments to enhance operations efficiency. + Develop sales strategies to drive results + Monitor and analyze team performance metrics + Work closely with marketing and partnerships to strengthen the brand's global positioning and value proposition. + Point of contact for member and partner escalations **What we are looking for:** + Strong knowledge of the travel industry + Strong analytical skills and excellent attention to detail + Clear verbal and written communication skills + Ability to manage multiple tasks under pressure and meet deadlines + High level of intuition to anticipate and exceed client needs + Flexible working hours - available to work on evenings, weekends and some holidays + Experience working with high value requests **Basic Qualifications:** + High School Diploma, GED, or Equivalent Certification + At least 5 years of experience coordinating travel + At least 5 years of experience managing a travel sales team **Preferred Qualifications:** + Bachelor's Degree or Military experience + 6+ years of experience coordinating travel + 6+ years experience in managing a travel sales team + 8+ year of Global Distribution System (GDS) or other online travel tools experience **At this time, Capital One will not sponsor a new applicant for employment authorization for this position.** The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $115,200 - $131,500 for Manager, Concierge Specialist Richmond, VA: $115,200 - $131,500 for Manager, Concierge Specialist Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Job Description Primary Purpose of Job This role is balanced between overseeing daily operations, executing department initiatives, engaging with cross functional partners to drive efficiencies, participating in internal and external audits to ensure compliance with rules and regulations and developing teammates. Major Job Accountabilities Coordinates support, conducts training and directs operations to meet all processing deadlines, service level agreements and goals. Measures productivity of the team and prepares reports for management. Serves as the subject matter expert by keeping abreast of rules and regulations to maintain proficient knowledge and awareness of regulatory and legislative developments and industry trends. Advises internal teams and provides expertise on projects. Fosters strong working relationships with technology and vendors to diagnose and resolve problems, coordinates testing related to system upgrades and disaster recovery exercises and collaborates with internal stakeholders on product offerings. Develops, recommends, and implements operational changes to improve accuracy and efficiency. Actively participates in user groups to enhance the systems used by the team. Prepares budget, tracks variances, and maintains a current library of procedures and workflows. Coordinates collection of requested samples and risk assessments documents for internal and external auditors, participates in audits and risk assessments and takes the lead on walkthroughs. Reviews, approves, and conducts periodic reviews of procedures to ensure they reflect compliance with applicable state and federal regulations/laws and are communicated appropriately. Responsible for the resolution of escalated customer complaints in accordance with applicable policies and regulatory requirements. Directs a team of high-performing and engaged employees through effective people leadership practices including regular communication of performance expectations and feedback to employees to maintain high team performance; provide coaching and corrective action as required; actively support employee professional growth and development. Experience Required Minimum four (4) years of Bank operations or other similar processing and/or customer service responsibilities. Minimum two (2) years of Supervisory experience is preferred. Required Skills or Training Knowledge of and capable of applying the principles and practices of risk management, accounting & financial reporting, process improvement and internal controls. Ability to effectively communicate related policies, procedures, and guidelines. Must be able to organize, perform complex analyses, conceptualize innovative ideas, interpret applicable laws and regulations and other technical matters, solve complex problems, and make sound decisions. Excellent organizational, conceptual, listening, training and coaching skills, and verbal/written communication skills. Detailed oriented and deadline driven, with the ability to prioritize, focus, and thrive in a high paced environment. Recognizes and identifies problems or issues and develops solutions and recommendations to solve the situation. Able to prioritize work, meet critical deadlines, and work effectively under pressure. Proficient in the use of Microsoft Office applications. EOE, including disability/veterans At American Savings Bank, we welcome and support all individuals and celebrate the diversity of our team members, customers and community. We are committed to ensuring that our online application process is accessible and provides an equal employment opportunity to all job seekers. If you need assistance searching for a job or submitting an application, please contact us by calling ************ and a member of our Recruitment team will follow up with you. Mahalo for your interest in American Savings Bank!

IN BRANCH ONLY Have a passion for Hawaii and helping people? When you choose a career with Finance Factors you join a family-owned company with a 70-year history and commitment to providing financial services to our community. And we are honored to be recognized by our employees and Hawaii Business Magazine as a 2023-2025 Best Places to Work in Hawai'i. Our team is committed to helping generations of families fulfill their financial dreams with creative lending and savings products. We specialize in residential real estate loans for purchase, refinance, cash-out, and home equity, as well as commercial real estate loans. Finance Factors also offers some of the best rates on certificates of deposit and savings accounts, with deposits insured by the FDIC. Our Kailua-Kona branch is seeking those who enjoy people, providing excellent customer service, building relationships and have a can-do approach to helping others Prior banking experience is nice to have but not required as we will provide the training and support you need to be confident and successful. Branch Hours: Monday - Thursday 8:30am - 4:30pm and Friday 8:30am - 5:30pm. Sign on bonus of $1500 Minimum Requirements: Possess a High School Diploma (or equivalent). Prior customer service experience. Experience handling cash, as well as personal information. Possess basic computer skills. Pass a thorough background and credit check. Finance Factors is proud to be an Equal Opportunity Employer.

**Come join our amazing team and work in a hybrid role based out of our Westfield office!** **The Bankruptcy Customer Service Supervisor is responsible for supervising staff of Customer Service BK Specialists in the day-to-day operations of mortgage servicing call center. Responsible for the overall employee performance of assigned team as well as the quality and efficiency of the assigned processes. Conducts all activities in adherence to all applicable investor timelines and in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay for this position is $69,000/yr - $79,00.00/yr plus annual bonus.** **What you'll do:** + **Carries out supervisor responsibilities in accordance with the organization's policies, procedures, and applicable laws, including hiring and training employees; planning, assigning, and directing work; monitoring performance; rewarding and disciplining employees; addressing complaints; and resolving problems.** + **Ensure staff receive proper training to perform the job functions assigned to them.** + **Responsible for conducting interviews and providing recommendations to hire to Sr. department leaders.** + **Monitor and measure individual performance within the team(s) and provide feedback at minimum twice per month with the associate.** + **Handle escalated bankruptcy matters and work with attorney firms on litigated matters that require resolution.** + **Conduct regular monthly team meetings and weekly huddles to maintain communication across the department.** + **Identify process gaps within the bankruptcy processes and identify and implement solutions.** + **Manage any personal issues working with management and human resources.** + **Function as the subject matter expert on investor and regulatory requirement** + **Perform other duties and special projects assigned.** **What you'll need:** + **High school diploma or equivalent work experience.** + **Five (5+) plus years' experience in a bankruptcy role in the banking, finance or mortgage industry.** + **Three or more years in a lead or supervisory role in bankruptcy.** **Our Company:** Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: ************************** . **What We Offer:** + Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. + Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. + Customized training programs to help you advance your career. + Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. + Educational Reimbursement. + Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. **Notice to all applicants: Carrington does not do interviews or make offers via text or chat.** \#LI-SY1 Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.

This position provides support for UMB's Consumer Credit Cards specific to the Card Loss Mitigation functions. **How you will spend your time:** + Complete complex transactional processing while meeting regulatory and compliance guidelines within completion timeline expectations + Assist with developing strategy for policies and procedures and support maintaining Collection and Recovery policies and procedures + Analyze, research, and resolve escalated issues; Proactively identify functional improvements and evaluate liquidation trends to assess vendor performance + Perform quality checks to ensure account updates and reports are processed properly + Communicate on a consistent basis with 1st and 3rd Party Collections agency answering questions or providing clarification on account questions + Support process enhancement implementation updates + Stay current with UMB's collections policies and procedures + Must be able to deliver to stringent timelines confidently **We are excited to talk with you if:** + You have 2+ years of financial services experience + Knowledge of TSYS or other card processing platforms + Accuracy and strong decision-making skills + Aptitude for problem solving and attention to detail + Ability to manage time and meet deadlines + Ability to work proactively & collaboratively in a team environment + Strong written communication skills + Ability to partner with multiple areas to achieve common goal **Bonus points if you have:** + 2+ years of experience with Collections/Recovery in a credit card environment **Compensation Range:** $38,910.00 - $75,080.00 _The posted compensation range on this listing represents UMB's standard for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. In addition, this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information_ UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary. **Are you ready to be part of something more?** You're more than a means to an end-a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard. _UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to_ _*************************_ _to let us know the nature of your request._ _If you are a California resident, please visit our_ Privacy Notice for California Job Candidates (*********************************************************************************************************************************** _to understand how we collect and use your personal information when you apply for employment with UMB._ **_Who we are_** We are more than a company. We are advisors, consultants, problem solvers, friends, community members, experts, and we are here to help you make the best of every moment with a financial foundation that can help you succeed. Learn more about UMB's vision (****************************************************************************************************** Check out the road to a career at UMB

Join the First Hawaiian Bank 'ohana, where our culture flourishes with purpose. We prioritize the 3 C's - Caring, Character and Collaboration - ensuring a workplace that is not only rewarding, but deeply fulfilling. Consistently recognized as one of the "Best Places to Work in Hawaii for 13 consecutive years, we take pride in our longstanding commitment to both our team and the communities we serve, spanning over 165 years. Step into a career that offers stability, excitement, and growth. Experience the thrill of a dynamic environment paired with a comprehensive training program. Plus, enjoy the perks of our competitive compensation and benefits package. If you are ready for a career that empowers you to thrive, your journey starts here. First Hawaiian Bank is currently seeking an analytical, collaborative and team-oriented Corporate Banking Service Representative/Sr. Service Representative to join our Corporate Banking Division team. In this role, you'll be responsible for providing high-touch and customized service, sales, lending, and operational support to a portfolio of the bank's largest business relationships headquartered in Hawaii and on the US Mainland. Corporate Banking Service Representatives ("CBSR") work in coordination with the Wholesale Banking Group's team of Relationship Managers ("RM") from the Corporate Banking and Commercial Real Estate Divisions, as well as First Hawaiian Leasing. Services complex client needs, including highly involved depository/ treasury solutions and credit structures in which the bank may be a participant or agent in a syndicated transaction. Works in a high volume and deadline driven environment. Compensation: The hourly salary range for this role is $23. 50-$31. 50/per hour, commensurate with experience. The level of the position will be determined by the hiring manager based on the candidate's qualifications. Work Schedule Monday-Friday 8:00am-5:00pm (hours may vary) The ideal candidate will have: High School Diploma or equivalent required 5 years of customer service experience with at least 2 years of experience building client relationships (within the financial industry preferred and/or with high-value clients); or Bachelor's Degree in a business-related field Experience as a Customer Service Representative or Business Banking Service Representative in a branch/banking center or equivalent preferred Strong oral, interpersonal, and written communication skills required Proficient in Microsoft Office (Word, Excel, Outlook) Must have creative problem solving and analytical skills while applying sound reasoning and judgement Able to work under pressure with multiple deadlines Able to handle confidential matters judiciously Must be accurate, thorough, and capable of timely and efficient follow-up Must be team oriented Benefits We proudly offer a comprehensive benefits program for all employees. For more information, Click Here We value you! At First Hawaiian Bank, we value Fairness, Inclusion, and Opportunity and welcome applications from all eligible candidates. For our full EEO statement, please visit www. fhb. com/careers . Mahalo for choosing First Hawaiian Bank! Are you interested in learning more about us? Come discover who we are by visiting our LinkedIn , Instagram , Facebook pages. Discover firsthand insights through our Employee Spotlight series, offering a glimpse into the daily lives of our valued team members If this position sounds like an ideal match, we invite you to apply so we can learn more about you. At First Hawaiian Bank, it all starts with YES!

Primary Purpose of Job This role is balanced between overseeing daily operations, executing department initiatives, engaging with cross functional partners to drive efficiencies, participating in internal and external audits to ensure compliance with rules and regulations and developing teammates. Major Job Accountabilities Coordinates support, conducts training and directs operations to meet all processing deadlines, service level agreements and goals. Measures productivity of the team and prepares reports for management. Serves as the subject matter expert by keeping abreast of rules and regulations to maintain proficient knowledge and awareness of regulatory and legislative developments and industry trends. Advises internal teams and provides expertise on projects. Fosters strong working relationships with technology and vendors to diagnose and resolve problems, coordinates testing related to system upgrades and disaster recovery exercises and collaborates with internal stakeholders on product offerings. Develops, recommends, and implements operational changes to improve accuracy and efficiency. Actively participates in user groups to enhance the systems used by the team. Prepares budget, tracks variances, and maintains a current library of procedures and workflows. Coordinates collection of requested samples and risk assessments documents for internal and external auditors, participates in audits and risk assessments and takes the lead on walkthroughs. Reviews, approves, and conducts periodic reviews of procedures to ensure they reflect compliance with applicable state and federal regulations/laws and are communicated appropriately. Responsible for the resolution of escalated customer complaints in accordance with applicable policies and regulatory requirements. Directs a team of high-performing and engaged employees through effective people leadership practices including regular communication of performance expectations and feedback to employees to maintain high team performance; provide coaching and corrective action as required; actively support employee professional growth and development. Experience Required Minimum four (4) years of Bank operations or other similar processing and/or customer service responsibilities. Minimum two (2) years of Supervisory experience is preferred. Required Skills or Training Knowledge of and capable of applying the principles and practices of risk management, accounting & financial reporting, process improvement and internal controls. Ability to effectively communicate related policies, procedures, and guidelines. Must be able to organize, perform complex analyses, conceptualize innovative ideas, interpret applicable laws and regulations and other technical matters, solve complex problems, and make sound decisions. Excellent organizational, conceptual, listening, training and coaching skills, and verbal/written communication skills. Detailed oriented and deadline driven, with the ability to prioritize, focus, and thrive in a high paced environment. Recognizes and identifies problems or issues and develops solutions and recommendations to solve the situation. Able to prioritize work, meet critical deadlines, and work effectively under pressure. Proficient in the use of Microsoft Office applications. EOE, including disability/veterans At American Savings Bank, we welcome and support all individuals and celebrate the diversity of our team members, customers and community. We are committed to ensuring that our online application process is accessible and provides an equal employment opportunity to all job seekers. If you need assistance searching for a job or submitting an application, please contact us by calling ************ and a member of our Recruitment team will follow up with you. Mahalo for your interest in American Savings Bank!

Primary Purpose of Job Plans and directs activities of the International Services team engaged in performing international wire, foreign currency and trade finance functions. Markets and sells all trade finance and foreign currency services to all commercial customers by working with Commercial, Corporate Banking Officers, Commercial Real Estate and Business Relationship Managers. Major Job Accountabilities Manages the International Services department: Trains, supports, coaches and supervises team. Guides and directs teammates to ensure compliance with policies, procedures and applicable regulations. Reviews and approves outgoing international wire transfers and letter of credit transactions. Reports suspicious activities to BSA Compliance daily. Manages the servicing and pricing relationship with vendors providing international services to the Bank. Provides technical support/training to branches and customers on foreign transactions. Makes recommendations to management regarding product structure and pricing of international products based on industry trends and competitive environment and budgeting. Reviews and monitors foreign checks and banknotes transactions including but not limited to, reporting, balancing, and monitoring transactions daily. Provides assistance to internal/external customers and vendors on international services transactions; handles transactions which require advanced servicing and a high degree of technical skill in product specialty. Supports Commercial/Corporate/Commercial Real Estate Banking Officers and Business Relationship Managers to promote business development in the trade finance and foreign currency areas. Experience Required Minimum five (5) years of Banking experience with 2 years in International services-Wire Transfer, Foreign Currency and Trade Finance. Minimum one (1) year of Supervisory experience, preferred. Required Skills or Training Proficient knowledge of bank operations, policies, procedures and services. Proficient knowledge of International Services including Trade Finance, Wire Transfer and Foreign Currency. Advanced sales knowledge and ability to cross-sell all of the Bank's international services to commercial customers. Able to apply banking regulations, policies and procedures. Able to analyze, solve problems, and make sound decisions which require interactions and the development of relationships with internal departments and external customers. Proficient is using Microsoft Office Suite (Word, Excel, PowerPoint). Excellent verbal and written communication skills. Professional Certifications, Licenses, And/or Registration Requirements CDCS (Certified Documentary Credit Specialists) is preferred. EOE, including disability/veterans At American Savings Bank, we welcome and support all individuals and celebrate the diversity of our team members, customers and community. We are committed to ensuring that our online application process is accessible and provides an equal employment opportunity to all job seekers. If you need assistance searching for a job or submitting an application, please contact us by calling ************ and a member of our Recruitment team will follow up with you. Mahalo for your interest in American Savings Bank!

Join the First Hawaiian Bank 'ohana, where our culture flourishes with purpose. We prioritize the 3 C's - Caring, Character and Collaboration - ensuring a workplace that is not only rewarding, but deeply fulfilling. Consistently recognized as one of the "Best Places to Work in Hawaii for 13 consecutive years, we take pride in our longstanding commitment to both our team and the communities we serve, spanning over 165 years. Step into a career that offers stability, excitement, and growth. Experience the thrill of a dynamic environment paired with a comprehensive training program. Plus, enjoy the perks of our competitive compensation and benefits package. If you are ready for a career that empowers you to thrive, your journey starts here. First Hawaiian Bank is currently seeking an experienced Accounts Payable Supervisor to join our team in Controller's Division team. In the Accounts Payable (AP) area, the AP Supervisor position is responsible for oversight of the AP staff and review of their work, daily operations and maintenance of the AP system, compliance with the bank's accrual policy, and Corporate Card administration. The position is also responsible for compliance with generally accepted accounting principles (GAAP), the Bank's accounting policies and procedures, Internal Revenue Services regulations related to expense documentation and 1099 Miscellaneous reporting, and implementation and maintenance of special projects within the area. Work Hours: Monday - Friday, 8:00 AM - 5:00 PM (hours may vary) Compensation: The annual salary range for this role is: $63,000 - $80,000 per year; commensurate with experience. The ideal candidate will have: Bachelor's Degree in Accounting, Finance, Business Administration, or related field, or equivalent work experience required. 5 years' experience in accounting using automated accounts payable or other automated accounting systems required. Supervisory experience preferred. Effective verbal, written and interpersonal communication skills. Ability to work effectively individually and in a team or group environment and interact with internal and external personnel on a daily basis. Strong organizational and time management skills with ability to prioritize work. Accuracy and attention to detail, flexibility and the ability to work quickly under pressure to meet strict deadlines. Able to handle confidential matters judiciously. Able to adapt or learn operational, PC or application functions. Benefits: We proudly offer a comprehensive benefits program for all employees. For more information, Click Here We value you! At First Hawaiian Bank, we value Fairness, Inclusion, and Opportunity and welcome applications from all eligible candidates. For our full EEO statement, please visit www. fhb. com/careers . Mahalo for choosing First Hawaiian Bank! Are you interested in learning more about us? Come discover who we are by visiting our LinkedIn , Instagram , Facebook pages. Discover firsthand insights through our Employee Spotlight series, offering a glimpse into the daily lives of our valued team members If this position sounds like an ideal match, we invite you to apply so we can learn more about you.

Primary Purpose of Job This role is balanced between overseeing daily operations, executing department initiatives, engaging with cross functional partners to drive efficiencies, participating in internal and external audits to ensure compliance with rules and regulations and developing teammates. Major Job Accountabilities Coordinates support, conducts training and directs operations to meet all processing deadlines, service level agreements and goals. Measures productivity of the team and prepares reports for management. Serves as the subject matter expert by keeping abreast of rules and regulations to maintain proficient knowledge and awareness of regulatory and legislative developments and industry trends. Advises internal teams and provides expertise on projects. Fosters strong working relationships with technology and vendors to diagnose and resolve problems, coordinates testing related to system upgrades and disaster recovery exercises and collaborates with internal stakeholders on product offerings. Develops, recommends, and implements operational changes to improve accuracy and efficiency. Actively participates in user groups to enhance the systems used by the team. Prepares budget, tracks variances, and maintains a current library of procedures and workflows. Coordinates collection of requested samples and risk assessments documents for internal and external auditors, participates in audits and risk assessments and takes the lead on walkthroughs. Reviews, approves, and conducts periodic reviews of procedures to ensure they reflect compliance with applicable state and federal regulations/laws and are communicated appropriately. Responsible for the resolution of escalated customer complaints in accordance with applicable policies and regulatory requirements. Directs a team of high-performing and engaged employees through effective people leadership practices including regular communication of performance expectations and feedback to employees to maintain high team performance; provide coaching and corrective action as required; actively support employee professional growth and development. Experience Required Minimum four (4) years of Bank operations or other similar processing and/or customer service responsibilities. Minimum two (2) years of Supervisory experience is preferred. Required Skills or Training Knowledge of and capable of applying the principles and practices of risk management, accounting & financial reporting, process improvement and internal controls. Ability to effectively communicate related policies, procedures, and guidelines. Must be able to organize, perform complex analyses, conceptualize innovative ideas, interpret applicable laws and regulations and other technical matters, solve complex problems, and make sound decisions. Excellent organizational, conceptual, listening, training and coaching skills, and verbal/written communication skills. Detailed oriented and deadline driven, with the ability to prioritize, focus, and thrive in a high paced environment. Recognizes and identifies problems or issues and develops solutions and recommendations to solve the situation. Able to prioritize work, meet critical deadlines, and work effectively under pressure. Proficient in the use of Microsoft Office applications. EOE, including disability/veterans At American Savings Bank, we welcome and support all individuals and celebrate the diversity of our team members, customers and community. We are committed to ensuring that our online application process is accessible and provides an equal employment opportunity to all job seekers. If you need assistance searching for a job or submitting an application, please contact us by calling ************ and a member of our Recruitment team will follow up with you. Mahalo for your interest in American Savings Bank!

Join the First Hawaiian Bank 'ohana, where our culture flourishes with purpose. We prioritize the 3 C's - Caring, Character and Collaboration - ensuring a workplace that is not only rewarding, but deeply fulfilling. Consistently recognized as one of the 'Best Places to Work in Hawaii' for 14 consecutive years, we take pride in our longstanding commitment to both our team and the communities we serve, spanning over 165 years. Step into a career that offers stability, excitement, and growth. Experience the thrill of a dynamic environment paired with a comprehensive training program. Plus, enjoy the perks of our competitive compensation and benefits package. If you are ready for a career that empowers you to thrive, your journey starts here. First Hawaiian Bank is currently seeking a collaborative, customer-focused, detail-oriented Service Supervisor to join our Kanehohe Bay Branch. In this role, you will be responsible for operations of the branch by supervising employees in all phases of bank operations. The Service Supervisor I also handles and resolves any customer issues or complex inquiries, and assists to maintain the branch workflow and assign coverage as needed. Another integral part of this role is to ensure that all bank policies and procedures are followed. The successful candidate will be hired for the level of the position that aligns with their experience. Compensation The annual salary range for this role is $46,176 - $66,560/per year; commensurate with experience; plus sales incentives. Work Schedule Monday-Friday; 8:00 AM - 4:30 PM (hours may vary) Required Qualifications Bachelor's Degree in Business or equivalent work experience required 2 years' experience in bank operations; and 2 years' supervisory experience (may be obtained concurrently) Ability to use 10-key adding machine and type 40 wpm Must be pleasant and tactful when interacting with customers Good oral and interpersonal communication skills Attention to detail and ability to use judgment and discretion regarding customer transactions and confidential information Must be proficient in Microsoft Windows applications Benefits: We proudly offer a comprehensive benefits program for all employees. For more information, Click Here We value you! At First Hawaiian Bank, we value Fairness, Inclusion, and Opportunity and welcome applications from all eligible candidates. For our full EEO statement, please visit www. fhb. com/careers . Mahalo for choosing First Hawaiian Bank! Are you interested in learning more about us? Come discover who we are by visiting our LinkedIn , Instagram , Facebook pages. Discover firsthand insights through our Employee Spotlight series, offering a glimpse into the daily lives of our valued team members If this position sounds like an ideal match, we invite you to apply so we can learn more about you. At First Hawaiian Bank, it all starts with YES!