First Hawaiian Bank jobs in Urban Honolulu, HI - 190 jobs

Join the First Hawaiian Bank 'ohana, where our culture flourishes with purpose. We prioritize the 3 C's - Caring, Character and Collaboration - ensuring a workplace that is not only rewarding, but deeply fulfilling. Consistently recognized as one of the 'Best Places to Work in Hawaii' for 14 consecutive years, we take pride in our longstanding commitment to both our team and the communities we serve, spanning over 165 years. Step into a career that offers stability, excitement, and growth. Experience the thrill of a dynamic environment paired with a comprehensive training program. Plus, enjoy the perks of our competitive compensation and benefits package. If you are ready for a career that empowers you to thrive, your journey starts here. First Hawaiian Bank is currently seeking a flexible and detail-oriented Help Desk Technician I to join our Help Desk team. In this role, you will be responsible for providing technical phone support while monitoring and maintaining FHB systems (e. g. , ATM, Servers, Backups, etc. ) in a 24x7x365 high availability production environment. Troubleshoot issues and failures related to hardware, services, and network. Compensation The hourly pay range for this role is $20. 19 - $24. 52; commensurate with experience Work Schedule Mid-Shift: Sunday-Thursday 2:00PM - 11:00PM (hours may vary) The ideal candidate will have: Associate's Degree in a Computer Science or Technology discipline; or Technical Certification in Microsoft, Cisco or Unix/Linux Technologies, ITIL Foundations, CompTia; or Equivalent work experience (e. g. , at least 1 year in similar role) required. Must possess good interpersonal skills and is able to work well with end users. Excellent written and oral communication skills. Able to handle confidential matters judiciously. Good time management skills and able to prioritize. Proficient in setup and user of Microsoft Office and Windows operating system. Must be able to work nights and weekends as needed. Benefits: We proudly offer a comprehensive benefits program for all employees. For more information, Click Here We value you! At First Hawaiian Bank, we value Fairness, Inclusion, and Opportunity and welcome applications from all eligible candidates. For our full EEO statement, please visit www. fhb. com/careers . Mahalo for choosing First Hawaiian Bank! Are you interested in learning more about us? Come discover who we are by visiting our LinkedIn , Instagram , Facebook pages. Discover firsthand insights through our Employee Spotlight series, offering a glimpse into the daily lives of our valued team members If this position sounds like an ideal match, we invite you to apply so we can learn more about you. At First Hawaiian Bank, it all starts with YES!

Under general supervision, is responsible for the execution and implementation of the strategy and service delivery for Automated Teller Machines (ATMs). Coordinates and oversees the installation, maintenance, and repair of ATMS to ensure smooth operation, functionality and security. Works closely with both internal teams and external vendors to manage ATM issues. This includes vendor management for cash replenishment and reconcilement, coordinating servicing and maintenance response, and network and regulatory site compliance. Serves as the primary administrator of the system utilized to monitor/measure vendor service performance and applicable service rebates.

Under the direction of the Manager, this position provides quality service and support to internal and external customers by processing transactions, answering questions, responding to inquiries and service requests in a timely and professional manner while adhering to Vault Services & Operations (VSO) standard safety requirements. High School diploma or G.E.D. Level is dependent on years of experience and size/complexity of prior positions held. Minimum 2 years in banking, cash handling, accounting or related experience. Demonstrated proficiency with personal computers in a networked environment and Microsoft applications (Outlook, Word, Excel, and PowerPoint) or similar software. Knowledge of or ability to use Bank software and systems. Ability to independently operate required equipment after training period. Demonstrated verbal and written communication skills. Analytical ability and math skills sufficient to balance cash trucks. Able to work independently with frequent interruptions. Must have effective interpersonal skills with a positive, can-do attitude focused on teamwork and partnership. Must be able to lift/transport up to 50 pounds and be able to stand for extended periods of time. Able to work flexible hours, including weekends and shift work. As a Bank of Hawaii employee, you ensure (or assist with ensuring) compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act. Delivering exceptional customer experiences is at the heart of what we do at Bank of Hawaii. We listen, understand and deliver what our customers need to help them build a better tomorrow. We are an EEO/AA employer, including disability and veterans. For Bank of Hawaii's full EEO statement, please visit **************************** Provides quality service and support in a professional manner, meeting the bank's service guarantees/standards by processing (receives, verifies and balances) deposits received from customers and branches and releases orders to armored couriers. Prepares outgoing cash orders for customers and branches. Fields all communications via telephone, email, fax, or mail including customer deposit discrepancy notifications, customer inquiries and disputes and researches and resolves problems and processes customer requests. Balances cash trucks and adheres to cash handling guidelines. Assists with various validation processes, as assigned by VSO management. Ensures daily bag and reconciliation is balanced, reviewed, and completed accurately within established timeframes. Provides team support in meeting team goals and daily deadlines. Works with teammates, to maintain current working knowledge of the various functions within the department. Performs other miscellaneous job responsibilities and duties as assigned.

Under the direction of the Manager, this position plans and performs independent testing of the Bank's system of internal controls, proposes revisions to update and strengthens controls and control descriptions, and makes recommendations to enhance business unit processes.

Join Our Elite Private Banking Team! Are you passionate about building and maintaining comprehensive relationships with high-net-worth clients? Do you thrive in a dynamic environment where excellence in service is paramount? If so, we want you to join our Private Banking Group!

Join the First Hawaiian Bank 'ohana, where our culture flourishes with purpose. We prioritize the 3 C's - Caring, Character and Collaboration - ensuring a workplace that is not only rewarding, but deeply fulfilling. Consistently recognized as one of the 'Best Places to Work in Hawaii' for 14 consecutive years, we take pride in our longstanding commitment to both our team and the communities we serve, spanning over 165 years. Step into a career that offers stability, excitement, and growth. Experience the thrill of a dynamic environment paired with a comprehensive training program. Plus, enjoy the perks of our competitive compensation and benefits package. If you are ready for a career that empowers you to thrive, your journey starts here. First Hawaiian Bank is currently seeking a collaborative, customer-focused Residential Sales Support Specialist to join our Mortgage Banking Department team. The Residential (RE) Sales Support Specialist ensures Mortgage and HELOC files meet all mandated timing requirements. This role is also responsible for new loan/line file setup to ensure efficient, timely and accurate referral to the processing/underwriting team. The RE Sales Support Specialist will work directly with the Loan Officers (MLO, DMLO, HELO) and customers to procure documents required for the initial loan application. Compensation: The hourly salary range for this role is $18. 00 - $22. 00 /per hour ; commensurate with experience. The successful candidate will be hired for the level of the position that aligns with their experience. Work Schedule: Monday - Friday 8:00AM - 5:00PM (Hours may vary) The ideal candidate will have: High School Diploma or equivalent, or equivalent work experience required Registration as a Mortgage Loan Originator (MLO) through the Nationwide Mortgage Licensing Systems & Registry (NMLS) required within 6 months of employment are required Bachelor's degree in business-related field preferred Coursework relevant to mortgage banking or real estate preferred 1 - 2 years' experience in mortgage banking, Processing or Personal Banking preferred 1 year of experience in a professional environment, successfully meeting critical deadlines, and reviewing and compiling documents are required Excellent communication and pipeline management skills Able to handle confidential matters judiciously P ossesses cash flow, analytical, and problem-solving skills Possesses attention to detail with excellent follow-through Able to plan and organize Able to work under pressure with multiple deadlines Are you interested in learning more about us? Come discover who we are by visiting our LinkedIn , Instagram , Facebook pages. Discover firsthand insights through our Employee Spotlight series, offering a glimpse into the daily lives of our valued team members If this position sounds like an ideal match, we invite you to apply so we can learn more about you. At First Hawaiian Bank, it all starts with YES!

Under the direction of the Commercial Banking Center Manager, the Primary Relationship Officer (“PRO”) is the primary contact between the bank and assigned commercial clients. He/she is responsible for all aspects of the client relationship, and as needs dictate, involves other bank officers and specialists to ensure that the client's credit and non-credit needs are met in a timely and profitable manner. The PRO negotiates credit in types, amount, and structure that is appropriate to the company's borrowing needs, and financial capacity. The PRO identifies and monitors risks and actively manages the credit aspects of the relationship with support from the Commercial Credit Group. Assists in business unit's compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act. Bachelor's degree preferably in business or related area from an accredited institution, or equivalent work experience. Commercial lending experience, preferred (see attached for years needed): Commercial credit experience as an Underwriter; Loan work out training and/or experience helpful; Relevant product and service knowledge; and Sales or marketing experience with corporate/business relationship management experience. Must have a thorough understanding of all aspects for financial statements and their analysis including cash flow lending. Demonstrated proficiency with personal computer and Microsoft applications (Outlook, Word, Excel, and PowerPoint) or similar software. Knowledge of or ability to use Bank software and systems. Well-developed analytical and problem solving skills. Excellent writing, speaking, and presentation skills. Must have the ability to express complex ideas in concise and simple terms. Possesses appropriate understanding of financial statements and their analysis, including cash flow lending. Able to make critical decisions independently. Possesses strong networking and business development skills. Has solid product knowledge and business acumen. Able to build strong working relationships and partnerships across the organization with a collaborative and consultative approach. Is a team player. Able to work flexible hours including holidays, weekends and evenings as needed or assigned. Must be able to provide own transportation or to operate a vehicle with a valid driver's license and commute as required. Travels by air as required. As a Bank of Hawaii employee, you ensure (or assist with ensuring) compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act. Delivering exceptional customer experiences is at the heart of what we do at Bank of Hawaii. We listen, understand and deliver what our customers need to help them build a better tomorrow. We are an EEO/AA employer, including disability and veterans. For Bank of Hawaii's full EEO statement, please visit **************************** Markets appropriate and profitable credit and non-credit products and services to existing and prospective bank clients; maintains ongoing dialogue with company management concerning the company's strategy, position and prospects; builds relationships with existing referral sources and cultivates new referral sources both internally and externally. Develops and executes a client relationship strategy plan to achieve win/win solutions for bank and client. Regularly assesses and evaluates company management, its business operations and industry Management, Industry, Business and Evaluation (“MIBE”) and completes / updates the Client Information Sheet. Negotiates and provides needs-based solutions of credit and non-credit products & services to existing & prospective clients. Regularly calls on clients and records in written memorandum to the credit file the results of the call. Provides the Commercial Credit Group with current and forward looking information to facilitate the completion of the Credit Write-up, quarterly Asset Quality Report, and annual reviews for stand-alone term loans or multi-year facilities. Prepares formal written request for credit assistance in a timely manner in order to renew, cancel or restructure credit facilities. Prepares and updates the Client Information Sheet as needed. Prepares Risk Adjusted Return On Capital (RAROC) worksheet as needed. The PRO works in concert with the Commercial Credit Group as to type, amount, term & structure of credit that is appropriate to the client's borrowing needs and financial capacity. Ensures that Borrower and Transaction Risk Ratings are accurate at all times, and promptly changes risk rating to reflect changed conditions; responsible for ensuring that the system of records accurately reflects current risk ratings. Facilitates the credit documentation and booking process with Bankoh Loan Center by negotiating documents with the client and obtains client signatures. Performs all other miscellaneous responsibilities and duties as assigned.

Under the direction of the Manager, this position plans and performs independent testing of the Bank's system of internal controls, proposes revisions to update and strengthens controls and control descriptions, and makes recommendations to enhance business unit processes.

First Hawaiian Bank is currently seeking a bilingual (English and Japanese), detail-oriented, analytical Commercial Banking Associate to join our International Banking Department. Under the direction of the Commercial Banking Team Leader, you'll be responsible to provide client servicing, credit support for the Commercial Banking team including the preparation of client correspondence, credit requests, financial analysis and loan administration. Assist in credit administration, along with the sale and servicing of related products and services. Emphasis on learning credit skills including financial analysis of business and personal income statements, balance sheets, and cash flow, risk ratings, and compliance. The successful candidate will be hired for the level of the position that aligns with their experience. Compensation: The annual salary range for this role is $50,000-$75,000/year; commensurate with experience. Work Schedule: Monday - Friday 8:00AM to 5:00PM (hours may vary) The ideal candidate will have: Bachelor's degree in Business, Finance or Accounting and/or equivalent work experience required. Accounting or Finance degree preferred. 3 years of banking experience required. 2 years of experience working in a bilingual (English and Japanese) environment required. Must be registered as a Mortgage Loan Originator (MLO) through the Nationwide Mortgage Licensing System & Registry (NMLS). Must be able to speak, read and write fluently in English and Japanese with a strong understanding of grammar, vocabulary, and cultural nuances. Able to plan, organize and budget. Possesses project management skills. Excellent verbal, written and interpersonal skills. Able to handle confidential matters judiciously. Able to inform, persuade and convince customers of the perceived value of products and services. Possesses understanding of intermediate to advanced accounting. Possesses strong sales and service orientation and ability to identify customer needs and related bank services. Demonstrated ability to work under pressure and manage multiple deadlines to completion in a timely manner with quality results. Strong attention to detail with high levels of accuracy as needed to create quality deliverables. Strong critical thinking and problem-solving skills. Able to proficiently use Microsoft 365 suite of applications and Bank system applications. Proven successful collaborator among peers, colleagues, and management.

Join the First Hawaiian Bank 'ohana, where our culture flourishes with purpose. We prioritize the 3 C's - Caring, Character and Collaboration - ensuring a workplace that is not only rewarding, but deeply fulfilling. Consistently recognized as one of the "Best Places to Work in Hawaii for 13 consecutive years, we take pride in our longstanding commitment to both our team and the communities we serve, spanning over 165 years. Step into a career that offers stability, excitement, and growth. Experience the thrill of a dynamic environment paired with a comprehensive training program. Plus, enjoy the perks of our competitive compensation and benefits package. If you are ready for a career that empowers you to thrive, your journey starts here. First Hawaiian Bank is currently seeking a EDA Scrum Master to join our Data Product Delivery Team. In this role, you will be responsible for leading, defining, and delivering data & analytics products throughout the Bank, managing our data & analytics product delivery roadmap and backlog of issues, and executing agile data product management processes and procedures. This position works closely with Data Product Leads, BU Spoke Leads (Product Owners), and Architects to ensure that the data product being produced is aligned with business expectations, while optimizing data product delivery and maintenance. Hours: Monday - Friday 8:00AM - 5:00PM Hawaii Standard Time (Work hours may vary) Compensation: The salary range for this role is $75,000 to $110,000 /yr; commensurate with experience. The successful candidate will be hired at the level that aligns with their experience. Required Qualifications: Bachelor's degree in a business or technology management discipline or equivalent project / agile management experience required 5+ years of professional experience, including at least 2 years in AGILE work management and 3 years in data and analytics required Acquired certifications with preference towards the Certified Scrum Master certification from Scrum Alliance or Scrum. org preferred 3+ years of experience in the financial and/or banking industry preferred Extensive experience with Cloud-based project / agile management tools such as Jira Software Excellent written and verbal communication Highly organized with excellent time management skills Demonstrated ability to work under pressure and manage multiple deadlines to completion in a timely manner with quality results Consistently demonstrates flexibility, resourcefulness and ability to work as a team in complex environments (e. g. ambiguous, fast-moving, multiple concurrent activities with short-term deadlines and changing priorities) using a forward-looking, holistic approach Effective skills in conflict resolution Able to set clear expectations and provide great customer service Able to handle confidential matters judiciously Strong attention to detail with high levels of accuracy as needed to create quality deliverables Proven successful collaborator among peers, colleagues, and management Excellent oral and interpersonal capabilities, including communication and influencing skills to articulate, motivate and engage internal and external stakeholders essential Strong analytical and problem-solving skills to gather and interpret data, make informed decisions, and drive continuous improvement. Familiarity with data analysis tools and techniques is a plus Strong proficiency in Microsoft 365 suite of applications Benefits: We proudly offer a comprehensive benefits program for all employees. For more information, Click Here We value you! At First Hawaiian Bank, we value Fairness, Inclusion, and Opportunity and welcome applications from all eligible candidates. For our full EEO statement, please visit www. fhb. com/careers . Mahalo for choosing First Hawaiian Bank! Are you interested in learning more about us? Come discover who we are by visiting our LinkedIn , Instagram , Facebook pages. Discover firsthand insights through our Employee Spotlight series, offering a glimpse into the daily lives of our valued team members If this position sounds like an ideal match, we invite you to apply so we can learn more about you. At First Hawaiian Bank, it all starts with YES!

Under the direction of the Team Leader or Manager, helps to manage high revenue and high sensitivity portfolios and client relationships. Also, maintains competitive depth and breadth and a high degree of competency in the financial markets.

Under the direction of the Corporate Business Continuity Manager, the Corporate Business Continuity Coordinator oversees the readiness of the corporate emergency operations center facility and the emergency operations center contingency support staff. Manages the night shift of the Emergency Operations Center during Crisis Management Operations. Assists and advises the Manager in all activities pertaining to the development, implementation, and maintenance of corporation's business continuity program. The Coordinator also works independently to coordinate the development and maintenance of business continuity/contingency plans with senior level managers. Bachelor's degree from an accredited institution or equivalent work experience. Requires formal training in contingency planning and/or emergency management. Professional certification in business continuity planning, emergency management or safety desired. Minimum 7 years of experience in business continuity planning, emergency management or risk management areas for a bank or other financial institution, or equivalent work experience. Certified Business Continuity Professional may be substituted for up to 2 years of required experience. Requires prior work with business continuity plans, prior project management (all facets) experience, and program test and exercise experience. Demonstrated proficiency with personal computers in a networked environment and Microsoft applications (Outlook, Word, Excel, Access and PowerPoint) or similar software. Knowledge of or ability to use Bank software and systems. Excellent verbal and written communications skills, including presentation skills. Able to speak comfortably to large groups. Must be able to explain complex ideas in simple terms to all levels of employee and management. Demonstrated leadership, and decision making skills. Ability to successfully lead teams and drive results. Able to successfully manage multiple projects in addition to other day to day functions. Must be flexible and able to prioritize and re-prioritize team work load as needed. Requires business acumen, critical thinking, strong analytical, quantitative and problem solving skills to identify business and process improvement opportunities and risks, implement change and evaluate results. Must be able to work flexible hours including holidays, weekends and evenings as needed or assigned. Able to provide own transportation or to operate a vehicle with a valid driver's license and able commute as required. Travels by air as necessary. Must be able to climb flights of stairs during emergency response activities and be able to carry/lift/transport up to 50 lbs. Able to carry mobile phone/device at all times and respond 24/7. Must be able to function in highly stressful environments. As a Bank of Hawaii employee, you ensure (or assist with ensuring) compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act. Delivering exceptional customer experiences is at the heart of what we do at Bank of Hawaii. We listen, understand and deliver what our customers need to help them build a better tomorrow. We are an EEO/AA employer, including disability and veterans. For Bank of Hawaii's full EEO statement, please visit **************************** Manages the maintenance of the corporate emergency operations center facility, work assignments for support staff, status of equipment, supplies and master plan library to ensure the emergency operations center and staff are prepared for immediate activation in accordance with the Corporate Crisis Management Plan. Uses vendor provided software to support emergency response procedure, business recovery plan maintenance and program management reporting, as well as a vendor provided automated system to disseminate emergency notifications during crisis situations. Consults with senior business managers, building wardens, floor wardens and recovery team leaders on the development and maintenance of the corporation's business continuity, Emergency Response Procedures and Business Recovery Plans. Evaluates and ensures business continuity plans are in compliance with regulatory requirements. Develops and conducts business continuity training programs, exercises and tests designed to evaluate effectiveness of continuity plans (both emergency response procedures and business recovery plans). Manages department operations during Manager's absence. Advises Manager on status of the development, implementation, and maintenance of the comprehensive corporate business continuity program. Researches, evaluates, and recommends contingency planning strategies. Provides direction to Floor Wardens, Recovery Team Leaders and Managers to correct deficiencies in emergency response procedures and business recovery plans identified by exercises and/or audit agencies. Consults with government agencies, vendors and others to develop business continuity plans and promote cooperation among various organizations. Performs all other miscellaneous responsibilities and duties as assigned.

Under the direction of the Institutional Services (IS) Administrative Manager, this position is chiefly responsible for administration of Institutional accounts, overseeing support staff activities, new business development, and complying with IS policies developed to carry out corporate policies and objectives. Bachelor's degree from an accredited institution or equivalent work experience. Major in business or related area preferred. Assigned a portfolio of clients with moderately complex IS business Consults with, but performs assigned job functions with minimal supervision from the IS Administrative Manager or Relationship Managers Client calls are generally performed jointly with the Relationship Manager or with a product specialist, but can be performed independently. Has begun to develop client referral sources, and a client prospect list Minimum 4 - 5 years of financial services relationship management or equivalent work experience required. Demonstrated proficiency with personal computers in a networked environment and Microsoft applications (Outlook, Word, Excel and Power Point) or similar software. Knowledge of or ability to use Bank software and systems. Excellent communication skills to include excellent writing, speaking, and presentation skills. Must possess excellent networking and businessdevelopment skills. Should have interpersonal skills sufficient to build strong workingrelationships and partnerships across the organization. Able to work with all levels ofemployees, management, as well as business owners and executives. Should be anactive listener and team player who projects a positive, professional image and promotesteam effort. Able to handle important accounts and express complex ideas in concise andsimple terms. Must be analytical, detail oriented, organized, and independent. Able to meet deadlines and handle multiple priorities. Able to work flexible hours including holidays, weekends and evenings as needed or assigned. Must be able to provide own transportation or to operate a vehicle with a valid driver's license, and able to commute and arrive at intended destination as required. Able to travel to various locations and by air as necessary. As a Bank of Hawaii employee, you ensure (or assist with ensuring) compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act. Delivering exceptional customer experiences is at the heart of what we do at Bank of Hawaii. We listen, understand and deliver what our customers need to help them build a better tomorrow. We are an EEO/AA employer, including disability and veterans. For Bank of Hawaii's full EEO statement, please visit **************************** Manages accounts per policy and governing documents. Responds to all client financial needs which may include more complex situations. Anticipates potential challenges or needs and implements appropriate solutions. Responsible for the day-to-day account administration activities, including account set-ups, deposits and withdrawals of assets, and investment needs through available support staff. Works to facilitate the timely review of accounts and proactive management of issues Researches and resolves customer problems and initiates corrective action to efficiently ensure complete satisfaction. Follows up as needed to ensure that customer needs are met. May write to both external and internal customers. Supports sales and referral goals set by the IS Manager for the Relationship Managers. Develops an individual sales support plan and provides regular updates. Independently calls on clients and prospects to identify customer needs, consulting clients on services and establishes, maintains and expands relationships and breadth of services used by clients. Develops new business opportunities and maintains existing relationships by cross selling and ensuring application of all services appropriate to client needs. Assists in maintaining a scheduled calling program for existing clients to ensure high-quality servicing and identify additional needs to enhance relationships. Coordinates division support functions to ensure accurate and timely account activities, including coordination with CAS-Admin, Trust Operations and Commercial Banking servicing counterparts. Must coordinate compliance activities for all client accounts. Responsible for implementing Bank policies and procedures in administration of accounts. Maintains and develops relationship management, service and technical skills and knowledge through training and other developmental activities. Performs presentations in front of client groups and in one-on-one client meetings. Performs all other miscellaneous responsibilities and duties as assigned.

Under the direction of the Manager, the Cash Management Product Manager III is responsible for actively managing a line of cash management products and services by establishing and ensuring that short and long term plans are successfully met.

Under the direction of the Manager, this position coordinates workflow activities of the unit to ensure services are delivered reliably, professionally, and that services meet the quality expectations of our customers in support of department and division activities. Education: High school diploma or GED with post-high school education from an accredited institution or equivalent work experience. Experience: Minimum 7 years of relevant work experience. Technical Skills: Demonstrated proficiency with personal computers in a networked environment and Microsoft applications (Outlook, PowerPoint, Excel, and Word) or similar software. Knowledge of or ability to use Bank software and systems. Ability to independently operate required equipment after initial training period. Other Job Qualifications: Demonstrated verbal and written communication and active listening skills. Must be detail oriented, organized, able to meet deadlines and handle multiple changing priorities. Projects positive, professional presence, and promotes teamwork. Effective and efficient team player with excellent interpersonal skills. Able to work independently with minimal supervision. May require lifting documents up to 30 lbs. Must be able to work evenings, weekends and holidays, as necessary or assigned. As a Bank of Hawaii employee, you ensure (or assist with ensuring) compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act. Delivering exceptional customer experiences is at the heart of what we do at Bank of Hawaii. We listen, understand and deliver what our customers need to help them build a better tomorrow. We are an EEO/AA employer, including disability and veterans. For Bank of Hawaii's full EEO statement, please visit **************************** Coordinates activities of the work unit to achieve established goals and objectives, including: monitors, tracks, and reports workflow and unit's performance; provides systems support for technical functions as required; serves as first level support and liaison for the contracted vendor records program. Handles the annual destruction of off-site storage records for the enterprise and the routine in-house document destruction. Responsible for fiscal oversite including timely processing of invoices, purchase requests, and tracking purchase order balances. Prepares and uploads monthly general ledger vendor invoices to meet month-end deadlines. Assists the manager by overseeing staff performance, provides input on progress reviews and performance goals; serves as department timekeeper; tracking absences, vacations, and various time off. Produces necessary reports and assists manager in overseeing staff compliance to Code of Ethics and all other policies of the bank, division, and department. Serves as Reg-U Administrator and Primary Business Recovery Leader for the department. Responsible for the timely and effective management of necessary Human Resources forms and documents for department staff. Serves as primary vendor contact for the department maintaining the vendor contracts, invoices, agreements, and other related documents. Responsible for ordering office and equipment supplies and arranging for any maintanence servicing. Assists in bi-annual internal audit exams including responses to audit observations or findings and required post audit activities. Responsible for communicating with other business units, internal customers, technical support staff, and service representatives to ensure uninterrupted workflow. Learns, trains, operates and services computer equipment such as scanning equipment and system printers. Performs duties of team members in the event staffing levels are insufficient to meet production deadlines. Performs all other miscellaneous responsibilities and duties as assigned.

As an Individual Contributor, this role is responsible for planning, directing, organizing, and executing audits of Bank of Hawaii Corporation. The position ensures compliance with internal policies, regulatory requirements, and industry standards while identifying opportunities to strengthen internal controls and improve operational efficiency. Bachelor's degree in accounting, business administration, or a related field. Equivalent work experience or certification(s) may be considered in lieu of degree. Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA), Certified Regulatory Compliance Manager (CRCM), Certified Public Accountant (CPA), or relevant certifications preferred. Minimum 6 years of internal or external auditing experience or equivalent work experience. Proficient with Microsoft Office applications. Advanced knowledge and skill proficiency in business acumen, continuous improvement, corporate governance, critical thinking, cross-functional collaboration, customer experience, internal auditing, internal controls, laws and regulations, project management, and risk control. Intermediate knowledge and skill proficiency in decision making and judgment. Demonstrated analytical, organizational, and communication skills. Able to meet deadlines. Demonstrated leadership skills to train, develop, and coach internal audit staff. Able to develop innovative solutions to improve business processes. Audit Field Work: Executes audit procedures in accordance with approved audit programs, Institute of Internal Auditors (IIA) standards, and Internal Audit policies. Prepares working papers that document procedures performed, information obtained, and conclusions reached. Identifies major internal control weaknesses and provides value-added recommendations to improve efficiency and effectiveness. Audit Planning: Defines audit scope and objectives, prepares risk matrices, and develops audit program steps to address identified risks. Coordinates with Information Systems auditors and researches applicable laws, regulations, and standards. Meets with auditees to discuss audit scope, objectives, and timing. Reporting and Post-Fieldwork: Resolves open items promptly and prepares audit reports in accordance with Internal Audit standards. Conducts closing conferences and provides written evaluations of staff assigned to audits. Stakeholder Communication: Maintains clear and professional communication with auditees and internal stakeholders throughout the audit process. Provides insights and recommendations that support compliance and operational improvements. Performs other responsibilities and duties as assigned.

Join the First Hawaiian Bank 'ohana, where our culture flourishes with purpose. We prioritize the 3 C's - Caring, Character and Collaboration - ensuring a workplace that is not only rewarding, but deeply fulfilling. Consistently recognized as one of the 'Best Places to Work in Hawaii' for 14 consecutive years, we take pride in our longstanding commitment to both our team and the communities we serve, spanning over 165 years. Step into a career that offers stability, excitement, and growth. Experience the thrill of a dynamic environment paired with a comprehensive training program. Plus, enjoy the perks of our competitive compensation and benefits package. If you are ready for a career that empowers you to thrive, your journey starts here. First Hawaiian Bank is currently seeking a Loan Processor to join the team in our Consumer Credit Service Center. This role will r esponsible for the preparation of documents, reviewing executed documents submitted by branches, boarding new requests through LoansPQ system into IBS, handling disbursements for new requests of Consumer (loans and lines of credit), conducting quality control review for newly boarded loans for data accuracy, and the balancing of the General Ledger after the new loans are boarded. Compensation: The salary range for this role is $19. 00 - $23. 25/hour; commensurate with experience. Work Schedule: Monday - Friday 8:00 AM - 5:00 PM ( hours may vary ) The ideal candidate will have: High school diploma, GED, or equivalent work experience required 1 year of experience in general clerical office work or related field required Bachelor's Degree in business-related field, or Banking experience in the consumer loan area with good working knowledge of the various consumer loan products highly desirable preferred Some working knowledge of banking or consumer finance Frequent contact with Bank personnel at all levels Good knowledge of the Bank's CIP, BSA and AML policies and procedures Strong attention to detail Ability to work under pressure and meet multiple deadlines/tasks Highly organized and able to multi-task Good analytical and proofreading skills Excellent time management skills Good interpersonal skills Good written and verbal communication skills Good team building skills Proficient in Microsoft 365 suite of applications; ability to learn various software programs Benefits: We proudly offer a comprehensive benefits program for all employees. For more information, Click Here We Value Diversity At First Hawaiian Bank, we are confident that our success is a product of our team's diverse backgrounds, skills, and interests. We are an EEO Employer and welcome applications from all eligible candidates. For our full EEO statement, please visit www. fhb. com/careers . Mahalo for choosing First Hawaiian Bank! Are you interested in learning more about us? Come discover who we are by visiting our LinkedIn , Instagram , Facebook pages. Discover firsthand insights through our Employee Spotlight series, offering a glimpse into the daily lives of our valued team members If this position sounds like an ideal match, we invite you to apply so we can learn more about you. At First Hawaiian Bank, it all starts with YES!

Under the direction of the Manager, this position is responsible for enhancing and proactively managing Bank of Hawaii's Fair Lending and Fair Banking program. This position is responsible for consulting with business unit managers to ensure compliance management components are established and implemented for appropriate business functions across the company. Bachelor's degree from an accredited institution or equivalent work experience. Minimum 12 to 15 years of extensive work experience in banking, audit or regulatory compliance, with at least 7 years managing programs/projects, with the proven ability to quickly put structure and guidance in place to deliver results. Experience in banking or financial services industry preferred. Demonstrated proficiency and expertise with personal computers in a networked environment and Microsoft applications (Outlook, Word, Excel, and PowerPoint) or similar software. Knowledge of or ability to use Bank software and systems. Strong analytical skills and demonstrated ability to operate at a strategic level. Inquisitive, critical thinker with business risk awareness, attention to detail, sound judgment and decision-making ability. Ability to communicate well across all levels of the organization, with excellent written and verbal communication skills. Highly-motivated, analytical, innovative, adaptive and a self-starter. Highly organized and capable of dealing with multiple, complex projects simultaneously that may require restructuring due to shifting demands, unforeseen events and changing priorities. Excellent teamwork, interpersonal and conflict resolution skills. Ability to work with limited direction from management. Able to work flexible hours including holidays, weekends and evenings as needed or assigned. As a Bank of Hawaii employee, you ensure (or assist with ensuring) compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act. Delivering exceptional customer experiences is at the heart of what we do at Bank of Hawaii. We listen, understand and deliver what our customers need to help them build a better tomorrow. We are an EEO/AA employer, including disability and veterans. For Bank of Hawaii's full EEO statement, please visit **************************** Oversees the Bank's Fair Lending and Fair Banking Program and ensures that the company is compliant with all related laws and regulations. Directs quality assurance review processes, testing the business units' compliance programs for adequacy. Directs reviews and shares the results of quality assurance and Fair Lending and Fair Banking reviews. Designs and performs risk assessments, quality assurance reviews and reporting. Conducts an annual risk assessment to determine the Bank's overall level of Fair Lending and Fair Banking risk, the necessary schedule of work for the upcoming year and when appropriate, engages subject matter experts to assist in the quality assurance review processes. Coaches and mentors corporate/business units' compliance teams. Ensures appropriate changes are implemented to mitigate risk. Analyzes, summarizes and communicates current Fair Lending and Fair Banking regulatory and organizational compliance developments to business units, and coordinates efforts to ensure policies, procedures, forms and training meet all new and amended requirements and deadlines. Analyzes and communicates requirements for new or revised products, services, and systems. Consults with legal counsel, regulatory agencies, vendors and compliance organizations, as needed. Advises business units of necessary changes to the program resulting from changes to the bank's risk profile from internal or external factors. Develops and coordinates procedures that cross-interdepartmental functionality to assure an efficient workflow and ensure regulatory compliance. Plans, develops, implements and maintains Fair Lending and Fair Banking compliance training programs for employees. Manages the Bank's efforts on all Fair Lending and Fair Banking audits and regulatory examinations, including advance preparation, coordination of all information between bank departments and examiners during the audit/exam, follows up on findings, and development of written responses. Implements strategies for satisfactory and/or above satisfactory ratings. Ensures that significant issues are escalated appropriately to Manager. Facilitates reports to executive management, governing committees, and the Board of Directors on the status of the Fair Lending and Fair Banking program. Supports and assists with the management of the team, independent contractors, student assistants and interns, including but not limited to staffing, assigning and prioritizing work, coaching and evaluating performance, training and development. Performs all other miscellaneous responsibilities and duties as assigned.

Join the First Hawaiian Bank 'ohana, where our culture flourishes with purpose. We prioritize the 3 C's - Caring, Character and Collaboration - ensuring a workplace that is not only rewarding, but deeply fulfilling. Consistently recognized as one of the 'Best Places to Work in Hawaii' for 14 consecutive years, we take pride in our longstanding commitment to both our team and the communities we serve, spanning over 165 years. Step into a career that offers stability, excitement, and growth. Experience the thrill of a dynamic environment paired with a comprehensive training program. Plus, enjoy the perks of our competitive compensation and benefits package. If you are ready for a career that empowers you to thrive, your journey starts here. We are currently seeking a collaborative, customer-focused Dispute Specialist to join our BankCard Center Team. In this role, you will process Mastercard, Zelle, and ACH dispute claims; ensure appropriate action is taken within regulatory timeframes. Compensation The hourly salary range for this role is $18. 50- $23. 00/hr; commensurate with experience. The successful candidate will be hired for the level of the position that aligns with their experience. Work Schedule Monday - Friday 8:00AM - 5:00PM (Hours may vary) The ideal candidate will have: High School Diploma or equivalent, or equivalent work experience required 2 years of experience in banking, dispute resolution, or card services required Associate degree or bachelor's degree in finance, banking, or similar field preferred Previous banking experience Previous customer service experience Good writing skills necessary to correspond with customers and other financial institutions Good verbal communication skills necessary to handle calls from customers, internal departments and other financial institutions Possesses attention to detail with excellent follow-through Good time management Critical thinker Able to work under pressure with multiple deadlines Necessary 10 key calculator and typewriter by touch and typing skills Computer skills with knowledge of MS Office Are you interested in learning more about us? Come discover who we are by visiting our LinkedIn , Instagram , Facebook pages. Discover firsthand insights through our Employee Spotlight series, offering a glimpse into the daily lives of our valued team members If this position sounds like an ideal match, we invite you to apply so we can learn more about you. At First Hawaiian Bank, it all starts with YES!