First Help Financial jobs - 50 jobs

First Help Financial (FHF) is a fast-growing and culturally diverse company in the U.S. We provide auto loans to the underserved and care for our customers and partners with exceptional service. Through flexible financing options and tri-lingual support, we offer consumers an easier way to finance their first car. We lend to and support our portfolio which has consistently grown 30%+ each year over the last nine years. Here you will find hard-working colleagues who come from over 20 countries. We hold ourselves to the highest standards of professionalism but also enjoy our work. Our culture and benefits are geared towards making you successful in life and comfortable at work. Your Title: Funding Associate Your Location: Remote/Anywhere within the USA You Report To: Funding Manager Schedule: Monday to Friday, 9:30am-6pm local time (preferably located in the West coast) Compensation: $21.22/hour + monthly bonus Learn more about our awesome Funding Department What is the Career Development Rotation? First Help Financial' s Career Development Rotation (CDR) is a structured program providing our full-time, bilingual employees an opportunity to experience different roles in multiple departments within the company. It's a program that moves you across jobs every 12-16 months allowing you to gain exposure, develop new skills, and broaden your understanding of the company's business operations. Participants starting in Funding will rotate to Customer Service or Collections. About the Opportunity: First Help Financial, voted and certified as a “Great Place to Work” by our workforce for five years in a row, is adding a new partner to our Funding department to accommodate our remarkable growth! The primary role of the Funding Associate will be ensuring loan packages received are worthy of becoming an asset for the company while providing high quality support to our dealer partners. Requirements What you will do: Your duties include, but are not limited to: You will be using company approved internet databases and phone tools to skip trace and locate customers/collateral and/or other parties to: Verify that all funding packages submitted by dealers meet FHF quality standards Conduct phone verification of personal and employment information for prospective clients Verify the veracity of all information provided during application and funding process while screening for possible fraudulent documentation Actively manage incoming emails from dealerships and other departments regarding the loans Be in constant communication with dealerships regarding the status of their funding packages, both through emails and phone calls (inbound and outbound) Conduct final funding interviews with prospective clients Assist other funding associates whenever needed Report and discuss with Funding Manager any potential risk flags not previously known Work with the rest of the funding team towards meeting FHF weekly/monthly targets What you bring: Demonstrated historical career stability Spanish/Portuguese fluency Minimum of 1 year in Banking or Auto lending Excellent communication skills High school diploma or GED equivalent required Willing to work Monday to Friday, 9:30am-6pm local time Ability to quickly adapt to changes Benefits FHF Benefits: Great Perks - We offer generous salaries, competitive health and welfare benefits, paid vacation, 401(k) match, tuition reimbursement, quarterly social outings, monthly lunches, a robust employee recognition, and training development program to enhance your career with us. Culture - We are believers in maintaining a healthy work-life balance. While we work hard and care deeply about our customers and partners, we want you to have room for your family, friends, and yourself. Growth - Company growth provides unprecedented career growth. FHF's extraordinary year over year growth in revenue and new markets provides opportunity for you to establish and develop your career growth. We engage each employee to build a career plan that benefits everyone and we have a proven record of investing in you. Diversity and Inclusion FHF is committed to building a culture that respects and embraces all walks of life, inclusive of all genders, race, culture, sexual orientation, age, and other identities. We will make accommodations when interviewing anyone with special needs.

It's a new day with a new opportunity at 8am! About the role: 8am is looking for a professional and highly motivated problem solver to join our Customer Support Team. As a Customer Support Specialist, Payments, you will be responsible for ensuring every 8am customer receives consistent and reliable service and support though every interaction. Our ideal candidate has excellent interpersonal skills and is analytically minded, self-starting, detail oriented and skilled at solving problems and explaining complex issues. About us: Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000's fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well! What you'll do: Answer inbound customer support calls and provide necessary product troubleshooting and support Timely response to incoming customer support inquiries via email, phone, and support ticketing system Ensure customers receive consistent and reliable service and support during every interaction Stay informed and knowledgeable regarding new product releases Document found issues and steps to reproduce Investigate issues reported by customers Educate our customers on how to use Mycase/LawPay/CPACharge products Other duties as assigned About you: Bachelor's degree 2+ years experience in a customer support role Must have excellent interpersonal and professional communication skills; both written and verbal. Must be friendly, clear, and strong speakers. Maintain a high level of professionalism, integrity, and ethics Excellent time management and people skills Works well in a team setting Must be able to react positively to difficult situations Knowledge of Windows, PowerPoint, Word, Excel, or similar programs required Must be able to answer inbound support calls daily Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation. Additional Information The pay range for this position is between $20 - $27 per hour. 8am is committed to offering competitive, fair and commensurate compensation and has provided an estimated pay range for this role. Actual compensation may vary based on job-related knowledge, skills, experience and education. This position is non-exempt and eligible for overtime. Why 8am At 8am, our culture is shaped by the people who bring it to life every day. Together, we build a company rooted in continuous learning, genuine community, holistic wellness, and meaningful engagement-values that empower us as individuals and unite us as a team. Our culture is grounded in our core values: Work Smart, Win Fast ; Outshine Ordinary , and We Find a Way . These values drive how we serve our customers and work with each other in a collaborative, inspiring, and empowering environment, every day. Here's how we support our 8Team: Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees. Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members. Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents. Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching. Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development. Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually). Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform. At 8am, we don't just offer benefits-we create an environment where people can thrive, grow, and make a real impact every day. Diversity, equity & inclusion at 8am At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach. Security advisory Our hiring teams at 8am are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology. As such, our Talent Acquisition Team only follows legitimate hiring practices. We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process. All interviews take place over phone call, Zoom/Google Meet or in person. All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.

It's a new day with a new opportunity at 8am! About the role: We're looking for an Events Manager who can take the lead on planning and executing our annual user conference - a flagship event that brings together legal professionals, technologists, and product experts. This role blends creativity, logistics mastery, and stakeholder coordination. You'll oversee the entire event lifecycle, from strategy and budgeting to on-site execution and post-event analysis. About us: At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters. Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000's fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well! What you'll do: Lead end-to-end planning and execution of the company's annual user conference, ensuring event strategy, programming, and attendee experience align with business goals. Develop project timelines, run-of-show documents, and operational workflows to guide cross-functional execution. Build and manage event budgets, ensuring cost-effective decisions while maintaining a high-quality experience. Source, negotiate, and manage relationships with venues, production teams, A/V, catering, decor, transportation, and other vendors; oversee related contracts and compliance needs. Coordinate programming by partnering with the Content team on session development, speaker management, and creation of a balanced event agenda. Oversee all logistics, including registration systems, ticketing, attendee communications, signage, branding, swag, print materials, and booth layouts. Manage travel and accommodations for speakers and VIPs and lead on-site event operations, staff assignments, volunteer coordination, and vendor load-in/load-out. Partner with Marketing to develop promotional campaigns, website content, and email communications, ensuring brand consistency across all event touchpoints. Support sponsorship outreach and manage sponsor deliverables such as booths, branding, and speaking opportunities. Track and analyze event performance metrics, conduct attendee surveys, and produce post-event reporting with recommendations for future improvements. About you: 3-5+ years of experience in event management, preferably within tech, SaaS, or professional services. Experience managing multi-day conferences (500+ attendees preferred). Strong understanding of B2B events and the expectations of legal or highly regulated industries. Exceptional project management, communication, and vendor-negotiation skills. Comfortable working cross-functionally with executives, sales, product, and marketing teams. Willingness to travel for venue scouting and on-site execution. Ability to stay calm, decisive, and organized under pressure. Additional Information The annual salary range for this position is $99,000 to $120,000. The salary range for performing this role outside of the US / Austin / California may differ. 8am is committed to offering competitive, fair and commensurate compensation and has provided an estimated pay range for this role. Actual compensation may vary based on job-related knowledge, skills, experience and education. Why 8am: At 8am, our culture is shaped by the people who bring it to life every day. Together, we build a company rooted in continuous learning, genuine community, holistic wellness, and meaningful engagement-values that empower us as individuals and unite us as a team. Our culture is grounded in our core values: Work Smart, Win Fast ; Outshine Ordinary , and We Find a Way . These values drive how we serve our customers and work with each other in a collaborative, inspiring, and empowering environment, every day. Here's how we support our 8Team: Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees. Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members. Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents. Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching. Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development. Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually). Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform. At 8am, we don't just offer benefits - we create an environment where people can thrive, grow, and make a real impact every day. Diversity, equity & inclusion at 8am: At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach. Security advisory: Our hiring teams at 8am are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology. As such, our Talent Acquisition Team only follows legitimate hiring practices. We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process. All interviews take place over phone call, Zoom/Google Meet or in person. All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.

It's a new day with a new opportunity at 8am! About the role: 8am is looking for a Senior Design System Designer to help steward, strengthen, and evolve our design system as a critical foundation for how we build product experiences. This role builds on work that is already in place, focusing on addressing gaps, modernizing foundational and commonly used patterns and components, and helping inform scalable governance. The design system at 8am is a key enabler for consistency, quality, and velocity across teams. In this role, you will partner closely with Product Management, Engineering, and the broader Front End Experiences team to ensure the system supports real product needs, reduces friction, and enables teams to deliver cohesive, accessible, and trustworthy experiences at scale. This is a hands-on senior role focused on execution, collaboration, and influence. You will help teams move faster while protecting the integrity and long-term health of the system. About us: At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters. Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000's fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well! What you'll do: Design System Stewardship and Evolution Shepherd and strengthen the existing design system, building on established foundations Identify gaps, inconsistencies, and opportunities through audits and team feedback Improve and modernize foundational and commonly used components and patterns Ensure system decisions support scalability, usability, and maintainability Consider cross platform needs, including mobile, when evolving system foundations, patterns, and commonly used components Collaboration and Partnership Partner closely with Product Management and Engineering to align system work with product priorities and technical realities Collaborate day to day with the Front End Experiences team on shared patterns, workflows, and standards Support designers and engineers consuming and contributing to the system Act as a trusted design system partner across product teams Governance and Process Help inform and refine governance models for system contributions, updates, and maintenance Support clear processes for proposing, reviewing, and shipping system changes Balance consistency with flexibility to enable teams while protecting system integrity Documentation and Enablement Improve and maintain design system documentation, usage guidance, and best practices Ensure documentation is clear, actionable, and useful for both designers and engineers Help onboard and enable teams to effectively use the design system Quality, Accessibility, and Craft Champion accessibility and inclusive design standards within the system Ensure high quality interaction design, visual consistency, and usability across components Partner with engineering to ensure design intent is well represented in production About you: 6 to 8+ years of product design experience, with direct ownership or deep contribution to a design system Proven experience evolving and maintaining an existing design system in a real product environment Strong collaboration skills with Product Managers and Front End Engineers Experience designing component based systems using tools like Figma, including libraries, variants, and tokens Solid understanding of front end concepts such as HTML, CSS, and component based frameworks like React Experience designing for mobile platforms or contributing to systems that scale across web and mobile is a strong plus Ability to think systemically while still executing at a detailed, hands-on level Clear communicator who influences through collaboration rather than authority Passion for design quality, consistency, and accessibility Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation. Nice to Have: Experience modernizing or refactoring legacy design systems Familiarity with design tokens, theming, or multi brand systems Experience working in healthcare, fintech, or other regulated product spaces Prior experience contributing to or supporting design system governance Additional Information The annual salary range for this position is $100,000 to $150,000. The salary range for performing this role outside of the US / Austin / California may differ. 8am is committed to offering competitive, fair and commensurate compensation and has provided an estimated pay range for this role. Actual compensation may vary based on job-related knowledge, skills, experience and education. Why 8am: At 8am, our culture is shaped by the people who bring it to life every day. Together, we build a company rooted in continuous learning, genuine community, holistic wellness, and meaningful engagement-values that empower us as individuals and unite us as a team. Our culture is grounded in our core values: Work Smart, Win Fast ; Outshine Ordinary , and We Find a Way . These values drive how we serve our customers and work with each other in a collaborative, inspiring, and empowering environment, every day. Here's how we support our 8Team: Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees. Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members. Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents. Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching. Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development. Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually). Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform. At 8am, we don't just offer benefits - we create an environment where people can thrive, grow, and make a real impact every day. Diversity, equity & inclusion at 8am: At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach. Security advisory: Our hiring teams at 8am are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology. As such, our Talent Acquisition Team only follows legitimate hiring practices. We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process. All interviews take place over phone call, Zoom/Google Meet or in person. All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.

HOPE (Hope Enterprise Corporation, Hope Credit Union and Hope Policy Institute) provides financial services; leverages resources; and engages in advocacy that strengthens the financial health of people in under-resourced Deep South communities. Since 1994, these efforts have benefited more than three million people in Alabama, Arkansas, Louisiana, Mississippi and Tennessee, and influenced billions in persistent poverty communities across the nation. Learn more at ************************ Title: Mortgage Outreach Specialist Department: Mortgage- Loan Servicing Reports To: VP, Loan Servicing Supervises: None Job Classification: Part-time, Non-exempt Location: Remote - AL, AR, GA, LA, MS, TN Job Summary The Part-Time Outreach Specialist for Hardship Assistance at HOPE Credit Union plays a vital role in supporting members facing financial difficulties. The position's primary purpose is to serve as the Single Point of Contact (SPOC) for members applying for hardship assistance, providing essential outreach and guidance. This part-time role operates during evening hours (5-9 pm) and on Saturdays (8 am-12 pm) to ensure members have access to support outside of regular business hours. The Outreach Specialist will be responsible for conducting live outreach calls, assisting with hardship applications, and performing administrative tasks related to documentation and reporting. This position will execute targeted outreach efforts to specific delinquency statuses, ensuring proactive and effective communication with members in need of assistance, while continuously evaluating and adjusting strategies based on portfolio needs. Responsibilities: * Conduct live outreach calls to members during evening hours (5-9 pm, 4 days a week) and on Saturdays (8 am-12 pm), focusing on engaging members who may be eligible for hardship assistance. * Serve as the Single Point of Contact (SPOC) for submitting hardship assistance applications, guiding members through the application process with clear and thorough explanations. * Assist members in understanding available hardship programs, answering questions, and addressing concerns related to their financial challenges. * Review financial documents submitted by members for completeness and accuracy, ensuring that all necessary documentation is provided before submitting hardship applications. * Maintain accurate and detailed records of outreach efforts, including the status of hardship applications, communication logs, and outcomes. * Ensure that all hardship assistance applications are complete, properly documented, and submitted in a timely manner. * Track and report on the progress of outreach efforts, providing weekly updates on key metrics such as call volume, application submissions, and success rates. * Execute targeted outreach campaigns, focusing on specific delinquency statuses or delinquency buckets to prioritize members in need of immediate assistance. * Collaborate with the broader team to continuously evaluate outreach effectiveness and adapt strategies based on performance data and portfolio trends. * Maintain confidentiality and adhere to all relevant regulatory and compliance standards when handling member information. * Provide exceptional customer service, ensuring that members feel supported and informed throughout the hardship assistance process. * Assist in identifying and implementing process improvements for the hardship assistance application and outreach process. Qualifications: * Required: * Minimum of 3 years of call center experience, specifically assisting members with financial accounts. * At least 2 years of experience reviewing personal financial documents for completeness and accuracy. * High school diploma or equivalent required; some college coursework in business, finance, or related field preferred. * Preferred: * Experience in the mortgage industry, particularly with hardship assistance or loss mitigation programs. * Familiarity with hardship assistance programs, including application processes and documentation requirements. Key Competencies & Skills: * Skills: * Strong communication skills, both verbal and written, with the ability to engage members effectively. * Excellent organizational skills and attention to detail, especially in documenting outreach efforts and reviewing financial documents. * Proficiency in using computer systems and software (e.g., Microsoft Office Suite, CRM systems). * Ability to handle sensitive member information with confidentiality and professionalism. * Ability to work independently and manage time effectively in a part-time role. * Strong problem-solving skills and the ability to adapt to changing priorities. * Personal Attributes: * Empathy and patience in working with members facing financial challenges. * Self-motivated and results-oriented, with a focus on providing high-quality service. * Ability to work a flexible schedule, including evenings and Saturdays. Work Environment: * This is a remote position, requiring employees to have a reliable internet connection and a quiet, professional environment for conducting outreach calls during specified hours. * Employees must be able to maintain focus and productivity while working remotely during evening hours (5-9 pm, 4 days a week) and on Saturdays (8 am-12 pm). * Consistent communication and collaboration with the team are essential to ensure the effectiveness of outreach efforts. * The role requires the ability to work independently with minimal supervision, adhering to scheduled hours and meeting outreach goals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Hope Enterprise Corporation does not participate in or engage in any form of visa sponsorship, including employment-based visa applications or extensions (e.g., H-1B, TN, O-1, OPT, STEM OPT, etc.). Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment.

It's a new day with a new opportunity at 8am! 8am is looking for talented, team-oriented, and motivated Software Development Interns for the summer of 2026 who enjoy a fast-paced environment and working on technically challenging projects. At 8am, you will work side by side with our experienced Development Team contributing to active projects within development. Our developers work in an open, collaborative, team-oriented environment on everything from user-interface and backend, to database systems and micro services. Regardless of which components you touch, you will be involved in designing, coding, testing and deploying the software. Our Development Team solves a variety of complex and challenging business problems with cutting-edge technology and are constantly innovating! About us: At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters. Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000's fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well! What you'll do: Must be earning a Bachelor's or Master's degree in Computer Science or related field from an accredited college or university Very strong foundational knowledge in Object-Oriented Design Principles, Data Structures, Algorithms, SQL, Operating Systems, and Software Engineering Desire to learn rapidly Familiar with Java, C++ and/or Python is a plus Knowledge of HTML and CSS is a plus Use of a Javascript framework (like ReactJS or Angular), or Ruby On Rails is a plus Excellent problem solving and analytical skills Ability to thrive in a fast-paced environment Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation. Additional Information: The base pay range for this position is $40/hour. The salary range for performing this role outside of the US / Austin / California may differ. AffiniPay is committed to offering competitive, fair and commensurate compensation and has provided an estimated pay range for this role. Actual compensation may vary based on job-related knowledge, skills, experience and education. Diversity, equity & inclusion at 8am: At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach. Security advisory: Our hiring teams at 8am are dedicated to recruiting top talent who share our passion for serving the professional services industry through innovative financial technology. As such, our Talent Acquisition Team only follows legitimate hiring practices. We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process. All interviews take place over phone call, Zoom/Google Meet or in person. All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow-up.

It's a new day with a new opportunity at 8am! About the role: Our next content designer can of course create clear, intentional and actionable UI text (that's a given), and we really want someone who thinks like a designer. This is a mid-level role: you have solid UX writing and/or content design experience, and you pride yourself on always making intentional content choices. You consistently consider page hierarchy, user goals, IA, research findings, experience flow, business needs, and more. About us: At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters. Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000's fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well! What you'll do: Jam out with your cross-functional colleagues Iterate regularly with PM, product designers, engineers, and researchers to improve the content experience in our product Help your collaborators define design problems and wrangle complexities with a content lens Embrace relationships with other content-focused disciplines like Marketing and Customer Education Inspire content design superfans across the company Showcase content design's impact with regular collaborators as well as senior stakeholders (show up and show off!) Help scale the 8am content design discipline by contributing to our style guide and design system Share your toolbox: lead content design exercises to inspire design iterations and align teams Focus on accountant, case management, and AI experiences Lead and shape the content design strategy for accountant and fintech users Support content design work for practice management experiences Potentially assist in AI and agentic workflows as emerging technologies evolve at 8am About you: 2-4 years in content design, UX writing, or content strategy, ideally with experience in SaaS or complex digital products A portfolio showcasing user-centered content design work Experience working closely with product designers, engineers, and researchers to shape the user experience Strong writing skills: clear, concise, and adaptable to different tones and contexts Strong design thinking skills Comfortable balancing quick, tactical deliverables in addition to contributions to long-term content strategies Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation. Additional Information The annual salary range for this position is $100,000 to $130,000. The salary range for performing this role outside of the US / Austin / California may differ. 8am is committed to offering competitive, fair and commensurate compensation and has provided an estimated pay range for this role. Actual compensation may vary based on job-related knowledge, skills, experience and education. Why 8am: At 8am, our culture is shaped by the people who bring it to life every day. Together, we build a company rooted in continuous learning, genuine community, holistic wellness, and meaningful engagement-values that empower us as individuals and unite us as a team. Our culture is grounded in our core values: Work Smart, Win Fast ; Outshine Ordinary , and We Find a Way . These values drive how we serve our customers and work with each other in a collaborative, inspiring, and empowering environment, every day. Here's how we support our 8Team: Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees. Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members. Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents. Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching. Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development. Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually). Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform. At 8am, we don't just offer benefits - we create an environment where people can thrive, grow, and make a real impact every day. Diversity, equity & inclusion at 8am: At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach. Security advisory: Our hiring teams at 8am are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology. As such, our Talent Acquisition Team only follows legitimate hiring practices. We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process. All interviews take place over phone call, Zoom/Google Meet or in person. All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.

How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York. Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do. At Provident Bank, we are committed to enhancing our customer and employees' experience. POSITION OVERVIEW: The Purchasing Administrator is responsible for overseeing the bank's centralized purchasing program to ensure cost-effective, efficient, and policy-compliant procurement of supplies, furniture, equipment, and services essential to daily operations. This role enhances supplier performance, drives operational efficiency, and supports overall profitability through strategic sourcing, volume purchasing, and pricing analysis. The position manages in-house inventory and implements centralized purchasing controls to leverage economies of scale. Additional responsibilities include overseeing the mail and supply room, coordinating with third-party messengers and delivery services, and providing support for upfit and refresh projects from requirements gathering and vendor sourcing through execution ensuring alignment with bank standards. This position may be based in either our Oak Ridge or Woodbridge office. KEY RESPONSIBILITIES: Purchasing Operations & Vendor Management * Supervises a shared Receptionist/Purchasing Assistant and third-party mail services provider. * Manages procurement of all operational supplies, printed materials, furniture, equipment, and services. * Leads vendor negotiations regarding pricing, quantity, quality, delivery, and payment terms. * Administers the Office Supplies Program, including order approvals, user/system access, and invoice review. * Conducts competitive sourcing and secures management approvals following bank policy. * Maintains strong vendor and internal customer relationships. * Manages full vendor lifecycle: sourcing, due diligence, contract adherence, performance, and risk assessment. Inventory Management * Maintains and updates requisition forms, inventory records, equipment lists, and service contracts. * Tracks order history, pricing, and usage trends to improve purchasing efficiency and capture savings. * Manage surplus assets, coordinate reuse, resale, donation, or appropriate disposal of obsolete items. Budgeting, Policy & Mail Services * Approves invoices and obtains additional authorizations as required by policy before submitting for processing. * Assists with preparation of the annual capital expenditure budget. * Develops and maintains purchasing-related policies and crisis management procedures. * Serves as Vendor Relationship Manager for third-party courier services; manages routing changes, billing, and service quality. * Oversee daily operations of USPS, UPS, and outsourced mail service providers. Facilities & Project Support * Contributes to the definition and administration of Facility Standards. * Provides project support for Facilities upfit and refresh efforts, including sourcing of furnishings and non-IT equipment. * Collaborate with Project Managers and stakeholders from planning through implementation. * Obtains vendor cost estimates, prepares budget approvals, and schedules deliveries. * Assists with property decommissioning and creates inventories to ensure proper handling of furnishings and equipment. * Travel to bank or vendor locations as required. * Evening or weekend work may be required on an as-needed basis. * Performs other related duties and special projects assigned. MINIMUM QUALIFICATIONS: * High school plus 3 years related Procurement experience and/or training in the Procurement field. * A demonstrated ability to source new products or vendors, and the ability to obtain bids. * Experience in onboarding new vendors through a vendor management process, and strong negotiation skills. * 3 years supervisory experience. * Must be proficient with MS Office programs; Outlook, Excel, and Word. Should be comfortable with operating a laptop, and learning new software programs and CMMS programs; i.e., ServiceNow. * Ability to write, read, and understand documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals; * Ability to write routine reports and correspondence. * Ability to prepare Excel spreadsheets to identify cost savings and cost analysis for presentation to management and during bidding processes and for expense tracking. * Must maintain a valid driver's license, possess a clean driving record, and undergo an annual motor vehicle record check to operate company vehicles. Alternatively, must have the means to travel to various Bank locations or vendors for off-site work. PREFERRED QUALIFICATIONS: * Associates or Bachelor's degree WORKING CONDITIONS: Work is performed in a normal office environment. Noise levels are usually moderate. This position involves travel to customers and property locations. * Prolonged sitting * Lifting from 5 to 10 lbs. (printer paper, storage boxes) * Occasional bending or overhead lifting (storing files or boxes) * The hazards are mainly those present in a normal office setting This may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management. Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law. Pay Details: $58,900 - $84,200 annually Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs. This role is incentive eligible based upon company, business, and/or individual goal achievement and performance. Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank's Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans.

It's a new day with a new opportunity at 8am! Join our Talent Community If you're interested in joining our team at 8am but don't see an opportunity that you'd like to apply to, please fill out a quick application below to join our Talent Community. Through submitting this application you're not applying for a specific job - instead, your joining our Talent Community, allowing you to stay connected with us to learn about future opportunities that align with your background!

It's a new day with a new opportunity at 8am! About the role: We are seeking an experienced Senior Quality Engineer to join our Quality Engineering team at 8am. In this role, you will serve as a customer advocate and quality champion for your embedded scrum team, ensuring the functionality, reliability, performance, and user experience of our FinTech/Back-End SaaS platform through comprehensive testing strategies and collaborative engineering practices. At 8am, Quality is not a phase-it's a mindset woven into every conversation, decision, and line of code. As a senior member of the team, you'll leverage your deep testing expertise to drive quality improvements that impact not just your immediate team but the broader engineering organization. You'll mentor junior engineers, contribute to process improvements, and take ownership of quality initiatives that protect and enhance our customers' experience. About us: At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters. Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000's fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well! What you'll do: Customer Advocacy & Technical Excellence Champion the customer experience at every stage of development, viewing deliverables through the customer's lens Design and execute comprehensive test strategies across UI, API, and database layers, ensuring they reflect real customer scenarios Speak up when features aren't complete enough to test or when quality concerns arise-even if it means slowing down Challenge requirements that don't serve customer needs and identify issues that could frustrate users before they reach production Write high-quality test cases that tell a story about customer interactions and maintain them through their entire lifecycle Identify and document defects with comprehensive root cause analysis, always including "how this affects the customer" assessments Drive continuous improvement in our Defect Leakage Rate (≤15% target), recognizing that every bug reaching production erodes customer trust Leadership & Execution Complete 90%+ of assigned tasks independently while providing guidance and mentorship to junior engineers Own quality initiatives and drive measurable improvements to QE processes and standards Create and lead test plan reviews using test management tools like TestRail or Qase, ensuring adherence to documented standards Engage with Product Owners and Product Management on feature feasibility, testability, and requirement clarification Become a Subject Matter Expert (SME) for specific technical areas or product components Track and report on Quality KPIs, with particular focus on Defect Leakage Rate-our primary customer-focused metric that measures bugs caught by QE versus those found by customers Collaborate with SDET team/Developers on determining what tests are high value for automation, and ensuring that test automation operates as expected, owning automated test execution. Technical Proficiency Demonstrate proficient to advanced networking and Linux skills, utilizing command-line tools across common distributions Leverage Python scripting for assisting with test automation tasks as necessary (Dedicated SDET team owns framework and most automation tasks). Willingness to learn basic Python scripting if not previously leveraged Validate services deployed on AWS and other cloud platforms, managing test environments and cloud resources efficiently Basic understanding of security and performance testing Collaboration & Communication Work effectively within scrum team, and across them when user features span teams, contributing meaningfully to technical discussions Translate technical issues into customer experience impacts for both technical and non-technical stakeholders Provide timely, helpful feedback to peers and junior engineers through code reviews and test case audits Actively contribute to team knowledge sharing through documentation and presentations Participate in all Agile ceremonies with a focus on quality advocacy About you: 3-7 years of experience in software quality engineering, preferably in SaaS environments Strong demonstrated proficiency in Linux distributions and CLI-based testing, including log file analysis, and other troubleshooting tasks Experience with AWS or other major cloud platforms Basic Python/Shell (or similar) scripting knowledge with ability to edit existing scripts and create new automation Advanced skills with UI, API, and SQL testing methodologies Familiarity with test management tools such as TestRail or Qase Demonstrated experience leveraging Version Control Systems with a focus on Github and Bitbucket Experience with testing tools: Jira, Sentry, DataDog Understanding of containerization, Kubernetes, and CI/CD pipelines (Jenkins, CircleCI) Strong understanding of Agile/Scrum methodologies Proven track record of mentoring junior engineers and contributing to process improvements Excellent analytical and problem-solving abilities Strong communication skills with ability to present to both technical and non-technical stakeholders Most importantly: The courage to be vocal about quality concerns and testing impediments Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation. Additional Information The annual salary range for this position is $100,000 to $160,000. The salary range for performing this role outside of the US / Austin / California may differ. 8am is committed to offering competitive, fair and commensurate compensation and has provided an estimated pay range for this role. Actual compensation may vary based on job-related knowledge, skills, experience and education. Why 8am: At 8am, our culture is shaped by the people who bring it to life every day. Together, we build a company rooted in continuous learning, genuine community, holistic wellness, and meaningful engagement-values that empower us as individuals and unite us as a team. Our culture is grounded in our core values: Work Smart, Win Fast ; Outshine Ordinary , and We Find a Way . These values drive how we serve our customers and work with each other in a collaborative, inspiring, and empowering environment, every day. Here's how we support our 8Team: Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees. Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members. Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents. Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching. Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development. Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually). Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform. At 8am, we don't just offer benefits - we create an environment where people can thrive, grow, and make a real impact every day. Diversity, equity & inclusion at 8am: At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach. Security advisory: Our hiring teams at 8am are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology. As such, our Talent Acquisition Team only follows legitimate hiring practices. We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process. All interviews take place over phone call, Zoom/Google Meet or in person. All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.

It's a new day with a new opportunity at 8am! About the role: At 8am, we're building the next generation of SaaS products that power how professionals work, from payments to client experience, and everything in between. As part of our Engineering team, you'll play a pivotal role in designing and scaling the technology behind a platform trusted by hundreds of thousands of users nationwide. This is a rare opportunity to work at an innovative, growth-stage tech company where your ideas directly shape the product, the architecture, and the future of how professional service firms run their businesses. If you're energized by solving complex challenges and shipping products that make a tangible impact, you'll thrive here. About us: At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters. Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000's fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well! What you'll do: Owning the development, evolution, and implementation of 8am's design system component library to enable consistent, high-quality user experiences and accelerate product delivery across teams. Leading the development of a best-in-class mobile application tailored to the needs of professionals on the go. Defining and evolving the front-end architecture and technical strategy to enable scalable, long-term business growth. Lead and coach a team of passionate engineers through regular, direct feedback, career development planning, and hands-on technical mentorship. Support and help deliver the front-end technical vision across web and mobile platforms, ensuring architectural decisions scale with product and team growth. Ensure strong front-end architecture by reviewing designs and influencing implementation approaches. Guide UI modernization efforts by balancing prioritization of feature development and platform investments. Translate business goals into clear technical direction to help engineers understand why their work matters. Create a psychologically safe team culture where engineers feel empowered to ask questions, challenge assumptions, and experiment without fear of blame. Model curiosity and passion by investing in learning, questioning default choices, and encouraging the team to do the same. Partner closely with cross-functional partners to shape roadmaps, align on trade-offs, and ensure engineering effort maps clearly to business outcomes. Champion usability, accessibility, and performance as product qualities. Lead team ceremonies, including sprint planning, grooming, and retrospectives, ensuring effective communication and coordination. Influence the broader engineering organization by sharing best practices and unblocking cross-team initiatives. About you: BS in Computer Science or related field, or equivalent professional experience. Enjoy building delightful, performant user experiences 5+ years of experience designing, implementing, and debugging large-scale, cloud-based solutions. 2+ years managing, mentoring and leading engineering teams Professional experience building production-grade React applications, including developing reusable components, managing complex state using external stores and context, and optimizing front-end performance. Experience with Lean product development and Agile frameworks (e.g., Scrum, Kanban). Effectively leverage LLMs to improve engineering workflows (e.g., code generation, refactoring, testing, documentation), with a clear understanding of their limitations and risks. Understand AI agent architectures and related tooling (e.g., tool use, orchestration, MCP servers), and apply sound judgment when evaluating or adopting them. Strong understanding of SOLID design principles and software design patterns. Excellent teamwork, documentation, and communication skills. Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation. Nice to Have: Experience with cloud platforms (e.g., AWS, Google Cloud Platform). Experience with React, Bootstrap, Tailwind, and modern frontend technologies. Experience with Ruby on Rails (or equivalent), NodeJS and NextJS. Experience building iOS and Android mobile applications using Expo/React Native. Experience building scalable Software as a Service (SaaS) applications. Additional Information The annual salary range for this position is $150,000 to $220,000. The salary range for performing this role outside of the US / Austin / California may differ. 8am is committed to offering competitive, fair and commensurate compensation and has provided an estimated pay range for this role. Actual compensation may vary based on job-related knowledge, skills, experience and education. Why 8am: At 8am, our culture is shaped by the people who bring it to life every day. Together, we build a company rooted in continuous learning, genuine community, holistic wellness, and meaningful engagement-values that empower us as individuals and unite us as a team. Our culture is grounded in our core values: Work Smart, Win Fast ; Outshine Ordinary , and We Find a Way . These values drive how we serve our customers and work with each other in a collaborative, inspiring, and empowering environment, every day. Here's how we support our 8Team: Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees. Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members. Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents. Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching. Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development. Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually). Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform. At 8am, we don't just offer benefits - we create an environment where people can thrive, grow, and make a real impact every day. Diversity, equity & inclusion at 8am: At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach. Security advisory: Our hiring teams at 8am are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology. As such, our Talent Acquisition Team only follows legitimate hiring practices. We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process. All interviews take place over phone call, Zoom/Google Meet or in person. All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.

It's a new day with a new opportunity at 8am! About the role: The AI Security Analyst is a hybrid role combining security operations monitoring with AI-specific risk management and compliance support. This position focuses on identifying, assessing, and mitigating risks associated with AI use (particularly generative AI and LLMs) across internal tools and customer-facing platforms, including prompt injection, data exposure, and model misuse, while contributing to traditional security monitoring. The role does not involve building or training AI models but secures how AI is deployed, governed, monitored, and used within the organization. About us: At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters. Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000's fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well! What you'll do: AI Security & Risk Management Identify and mitigate key AI-specific threats, including: Prompt injection, jailbreaking, and adversarial inputs Sensitive information disclosure (e.g., data leakage via inputs/outputs) Insecure output handling and excessive agency Model misuse, abuse, or overreliance Supply chain vulnerabilities in third-party AI services/models Inference-side attacks and exfiltration risks Partner with Engineering, Product, Legal, and Privacy teams to review AI use cases, conduct risk assessments, and recommend controls before production deployment. Evaluate third-party AI vendors and services for security posture. Develop, implement, and enforce technical and policy-based guardrails (e.g., input/output filtering, usage policies) for responsible AI adoption. Support AI-related incident response, investigation, and post-incident analysis. Security Operations & Monitoring Perform SOC-style monitoring, alert triage, and investigation across cloud, application, and AI-enabled systems (including AI API usage and data flows). Enhance detection rules and logging for AI-specific activity. Contribute to threat modeling, particularly for AI integrations. Compliance, Privacy & Governance Support Support audit readiness and compliance with: SOC 2, PCI DSS, HIPAA (as applicable), ISO standards Emerging AI frameworks (e.g., NIST AI RMF, ISO 42001, OWASP Top 10 for LLMs) Document AI security controls, risk assessments, and evidence for audits. Collaborate with Privacy and Compliance teams to align AI usage with data protection obligations. Monitor evolving AI regulations and translate them into actionable controls. Cross-Functional Collaboration Serve as the go-to security advisor on AI initiatives, acting as an enabler of innovation. Educate stakeholders on AI risks, best practices, and secure usage patterns. About you: 3-7 years of experience in information security, security operations, application security, or related fields. Working knowledge of: Familiarity with AI concepts, architectures, and common risks (e.g., OWASP Top 10 for LLMs). Experience supporting compliance/audit activities (SOC 2, PCI, HIPAA, ISO). Strong communication skills and ability to collaborate in a fast-paced SaaS environment. Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation. Nice to Have: Hands-on experience securing AI/LLM applications or internal AI tools (e.g., guardrails, monitoring). Deep knowledge of AI governance frameworks (NIST AI RMF, ISO 42001). Background in SOC operations or regulated industries (fintech, payments, healthcare, legal tech). Experience with privacy/data protection controls in AI contexts. Additional Information The annual salary range for this position is $120,000 to $150,000. The salary range for performing this role outside of the US / Austin / California may differ. 8am is committed to offering competitive, fair and commensurate compensation and has provided an estimated pay range for this role. Actual compensation may vary based on job-related knowledge, skills, experience and education. Why 8am: At 8am, our culture is shaped by the people who bring it to life every day. Together, we build a company rooted in continuous learning, genuine community, holistic wellness, and meaningful engagement-values that empower us as individuals and unite us as a team. Our culture is grounded in our core values: Work Smart, Win Fast ; Outshine Ordinary , and We Find a Way . These values drive how we serve our customers and work with each other in a collaborative, inspiring, and empowering environment, every day. Here's how we support our 8Team: Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees. Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members. Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents. Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching. Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development. Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually). Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform. At 8am, we don't just offer benefits - we create an environment where people can thrive, grow, and make a real impact every day. Diversity, equity & inclusion at 8am: At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach. Security advisory: Our hiring teams at 8am are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology. As such, our Talent Acquisition Team only follows legitimate hiring practices. We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process. All interviews take place over phone call, Zoom/Google Meet or in person. All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.

It's a new day with a new opportunity at 8am! About the role: As a mid-level user researcher, you'll independently conduct research for our legal practice management products, collaborating cross-functionally to discover problems and deliver user-centered solutions that drive measurable impact. You'll work closely with product designers, product managers, engineers and key stakeholders to translate user insights into solutions that align both user needs and business objectives. About us: At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters. Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000's fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well! What you'll do: Conduct generative and evaluative research across product experiences with methodological rigor. Collaborate closely with product managers, designers, data analysts, and leaders to identify possible research goals and timelines. Create compelling presentations and reports to communicate learnings and recommendations. Develop a deep understanding of user needs and pain points for 8am's legal practice management product suite, acting as the voice of the user. Identify strategic opportunities that address user needs and create business value. About you: 2-5 years industry experience where you conducted qualitative user research. Demonstrated track record of leading research projects with a focus on connecting your work to the broader business strategy and making progress against key outcomes. Strong storytelling and presentation skills to create artifacts and share research findings in ways that are tailored to and motivate cross-functional stakeholders. Proficiency in industry-standard tools (Figma, Zoom, UserTesting, Maze, Dscout, Dovetail, Reduct, Qualtrics, Sawtooth, etc.) Experience with B2B, legal tech, practice management or SaaS products. Bonus: Fluency in Spanish is a plus, but not required. Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation. Additional Information The annual salary range for this position is $110,000 to $130,000. The salary range for performing this role outside of the US / Austin / California may differ. 8am is committed to offering competitive, fair and commensurate compensation and has provided an estimated pay range for this role. Actual compensation may vary based on job-related knowledge, skills, experience and education. Why 8am: At 8am, our culture is shaped by the people who bring it to life every day. Together, we build a company rooted in continuous learning, genuine community, holistic wellness, and meaningful engagement-values that empower us as individuals and unite us as a team. Our culture is grounded in our core values: Work Smart, Win Fast ; Outshine Ordinary , and We Find a Way . These values drive how we serve our customers and work with each other in a collaborative, inspiring, and empowering environment, every day. Here's how we support our 8Team: Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees. Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members. Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents. Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching. Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development. Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually). Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform. At 8am, we don't just offer benefits - we create an environment where people can thrive, grow, and make a real impact every day. Diversity, equity & inclusion at 8am: At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach. Security advisory: Our hiring teams at 8am are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology. As such, our Talent Acquisition Team only follows legitimate hiring practices. We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process. All interviews take place over phone call, Zoom/Google Meet or in person. All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.

It's a new day with a new opportunity at 8am! About the role: The Customer Onboarding Manager provides amazing service that makes our customers love us. The best candidates are great customer relationship builders. The role is to ensure a successful onboarding for new customers as they transition from previous practice management software to our solutions. This is the most important phase of the customer lifecycle, and the Onboarding Manager is responsible for establishing the solid foundation that drives customers' future successes. Onboarding Managers work in conjunction with Sales, Product, and other internal teams to ensure customers are implemented and onboarded successfully, set up for long-term success, able to realize value quickly, and become daily users of our solutions and value-added services. This is the ideal opportunity for motivated individuals who provide excellent customer service while maintaining an organized queue of internal tasks. Successful Onboarding Managers have a passion for leading and helping others, operational agility, and a blend of technical and interpersonal skills. New hires complete a formal training program to develop extensive product knowledge, which is invaluable for future career opportunities at the company. About us: At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters. Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000's fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well! What you'll do: Master the products through a formal onboarding program and continued learning. Prepare and lead customer onboarding experience, assessing customer needs, and customizing the onboarding experience to maximize utilization and delight. Complete assigned tasks in an organized manner to ensure project deadlines. Proactive outreach to ensure customer success during their introduction to the system after go-live. Provide a timely response to customer inquiries via phone and email. Enhance customer satisfaction by providing distinctive service in all interactions. Establish a trusted advisor relationship to ensure customer satisfaction. Utilize Zoom or other web conferencing tools to provide efficient face-to-face customer service. Utilize SalesForce or similar systems to manage customer interaction and inquiries. Partner with Sales, Product, and Services teams to define ongoing best practices for onboarding tasks. Ensure all check-ins and go-live targets are executed on time Internal systems are kept up to date with notes and documentation for each client engagement Serve as a brand ambassador to create promoters within our customer base Represent the Onboarding department at offsite meetups and customer conferences About you: BA/BS/BE degree required Exceptional customer relationship building skills Excellent written and oral communication skills Strong analytical capabilities for advanced problem-solving Demonstrable leadership skills Ability to influence decision-making and change Highly organized and strong ability to multitask Have a passion for leading and helping others, operational agility, and a blend of technical and interpersonal skills Ability to display good judgment Ability to work cross-functionally in a fast-paced environment Ability to follow through on tasks until completed Ability to develop trusted relationships and find creative solutions High degree of flexibility SaaS experience and/or legal experience desired, especially in the areas of immigration and/or personal injury Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation. Additional Information The pay range for this position is between $24 - $28 per hour. 8am is committed to offering competitive, fair and commensurate compensation and has provided an estimated pay range for this role. Actual compensation may vary based on job-related knowledge, skills, experience and education. This position is non-exempt and eligible for overtime. Why 8am: At 8am, our culture is shaped by the people who bring it to life every day. Together, we build a company rooted in continuous learning, genuine community, holistic wellness, and meaningful engagement-values that empower us as individuals and unite us as a team. Our culture is grounded in our core values: Work Smart, Win Fast ; Outshine Ordinary , and We Find a Way . These values drive how we serve our customers and work with each other in a collaborative, inspiring, and empowering environment, every day. Here's how we support our 8Team: Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees. Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members. Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents. Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching. Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development. Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually). Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform. At 8am, we don't just offer benefits - we create an environment where people can thrive, grow, and make a real impact every day. Diversity, equity & inclusion at 8am: At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach. Security advisory: Our hiring teams at 8am are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology. As such, our Talent Acquisition Team only follows legitimate hiring practices. We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process. All interviews take place over phone call, Zoom/Google Meet or in person. All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.

First Help Financial (FHF) is a fast-growing and culturally diverse company in the U.S. We provide auto loans to the underserved and care for our customers and partners with exceptional service. Through flexible financing options and tri-lingual support, we offer consumers an easier way to finance their first car. We lend to and support our portfolio which has consistently grown 30%+ each year over the last nine years. Here you will find hard-working colleagues who come from over 20 countries. We hold ourselves to the highest standards of professionalism but also enjoy our work. Our culture and benefits are geared towards making you successful in life and comfortable at work. Your Title: Remarketing Support Associate Your Location: Remote/Anywhere within the US Your Schedule: Monday - Friday 8:00 am - 4:30 pm EST You Report To: Remarketing Team Lead Your Compensation: $19.11 per hour plus a bonus! Learn more about our awesome Loss Mitigation Department About the Opportunity: First Help Financial, voted and certified as a “Great Place to Work” by our workforce for five years in a row, is adding a new partner to our Loss Mitigation department to accommodate our remarkable growth! What you will do: Your duties include, but are not limited to: Review reports and photos of vehicles to assess damage and overall condition Input and track Sales information in Leapfrog Update and maintain auction statuses in AutoIMS Input receipt of post-sale checks Audit and send required documents for Gap/Warranty Cancellations Maintain post-sale document uploads Verify insurance coverage on recovered vehicles Assist with title tracking in the Allstate portal and Remarketing dashboard Assist Remarketing team with any other duties What you bring: Demonstrated historical career stability High School diploma or GED equivalent required 1+ years of Remarketing or Loss Mitigation experience preferred Previous experience in the automotive, lending, auto insurance, car dealership, mechanical, auction industries preferred Passion to establish a career with FHF, we grow our teams Excellent communication skills/must be a team player keeping all lines of communication open Ability to multitask, self-reliant Proficient knowledge of Excel and Outlook Strong attention to detail A “can do” attitude FHF Benefits… Great Perks - We offer generous salaries, competitive health and welfare benefits (medical, dental, vision, LTD/STD, Identity theft, paid parental leave and much more), paid vacation, 401(k) match, tuition reimbursement, social activities, monthly lunches, a robust employee recognition and talent development program to enhance your career with us. Culture - We are believers in maintaining a healthy work-life balance. While we work hard and care deeply about our customers and partners, we want you to have room for your family, friends, and yourself. Growth - Company growth provides unprecedented career growth. FHF's extraordinary year over year growth in revenue and new markets provides opportunity for you to establish and develop your career growth. We engage each employee to build a career plan that benefits everyone and we have a proven record of investing in you. Diversity and Inclusion FHF is committed to building a culture that respects and embraces all walks of life, inclusive of gender, race, culture, age, sexual orientation, and other identities. We will make accommodations when interviewing anyone with special needs.

It's a new day with a new opportunity at 8am! About the role: As a Product Designer at 8am, you will play a central role in shaping how professionals manage and grow their businesses, with an initial focus on experiences supporting accounting and advisory workflows. You will take ownership of meaningful product areas, designing intuitive, trustworthy, and efficient workflows that sit at the core of our fintech and practice management platform. While this role will primarily support product initiatives within the Accountant Vertical, your work will span a broader ecosystem that includes payments, financial operations, and end-to-end business management. You will collaborate closely with designers and partners across adjacent product pillars-such as onboarding, AI-enabled capabilities, and embedded financial services-to ensure cohesive, scalable experiences across the platform. You will work daily with Product Managers, Engineers, User Researchers, Content Designers, and key business stakeholders to uncover problems, define solutions, and deliver user-centered experiences that support complex, real-world workflows. Your design decisions will directly influence product-led growth by improving how users activate, adopt, and succeed within our tools. This role is a strong fit for a curious, proactive designer who enjoys solving complex problems, partnering deeply with cross-functional teammates, and evolving their impact across different product domains over time. About us: At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters. Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000's fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well! What you'll do: Accelerate Impact and Drive Growth Translate business and product objectives into user-centered solutions that influence key growth metrics such as activation, conversion, retention, and self-serve adoption. Design and iterate on features that support financial operations and business management, including experiences powered by AI or automation. Optimize user journeys to help customers discover, adopt, and realize value from core platform capabilities. Cross-Functional Collaboration Work closely with other designers to align on direction, patterns, and opportunities to elevate experience quality across the platform. Partner with Product Managers, Engineers, User Researchers, Content Designers, and key stakeholders throughout discovery, design, and delivery. Collaborate closely with Engineers by providing clear design intent, prototypes, flows, and specifications to support high-quality implementation. Champion the User Develop a strong understanding of professional user goals, workflows, and pain points through research, customer feedback, and product data. Advocate for accessible, intuitive, and consistent experiences that build trust in financial and operational tools. Ensure user needs are addressed through cohesive end-to-end journeys, even when experiences span multiple product areas or teams. Design with Craft and Systems Thinking Create thoughtful design deliverables across the product lifecycle, including concepts, flows, wireframes, prototypes, and production-ready UI. Contribute to the evolution of our design system, ensuring patterns scale across multiple products and use cases. Maintain a high bar for usability, interaction clarity, visual polish, and overall craft. Operate with Initiative and Influence Take ownership of problem spaces while remaining adaptable to shifting priorities or product focus areas. Communicate design decisions and tradeoffs clearly, balancing user needs with business goals and technical constraints. Contribute ideas and approaches that elevate design quality, product outcomes, and team effectiveness across the organization. About you: Bachelor's degree in Design, HCI, or a related field, or equivalent practical experience. You have 2 to 5 years of product or UX design experience and a strong portfolio showcasing your craft, process, and impact across product flows. Experience designing for complex or data-heavy workflows; experience in fintech, SaaS, or operational tools strongly preferred. Experience contributing to or maintaining a design system. Comfort working within multi-product platforms or ecosystems where ownership boundaries are collaborative rather than isolated. High proficiency in Figma and familiarity with common research and testing methods, including supporting or running usability tests, participating in interviews, synthesizing insights, and using customer feedback or analytics to inform design decisions. Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation. Nice to Have: Experience designing for SaaS, legaltech, or products supporting professional workflows. Familiarity with experimentation frameworks, A/B testing, or data-driven optimization. Experience working with large-scale or multi-product design systems. Exposure to automation or AI-enhanced workflows. Additional Information The annual salary range for this position is $100,000 to $130,000. The salary range for performing this role outside of the US / Austin / California may differ. 8am is committed to offering competitive, fair and commensurate compensation and has provided an estimated pay range for this role. Actual compensation may vary based on job-related knowledge, skills, experience and education. Why 8am: At 8am, our culture is shaped by the people who bring it to life every day. Together, we build a company rooted in continuous learning, genuine community, holistic wellness, and meaningful engagement-values that empower us as individuals and unite us as a team. Our culture is grounded in our core values: Work Smart, Win Fast ; Outshine Ordinary , and We Find a Way . These values drive how we serve our customers and work with each other in a collaborative, inspiring, and empowering environment, every day. Here's how we support our 8Team: Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees. Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members. Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents. Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching. Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development. Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually). Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform. At 8am, we don't just offer benefits - we create an environment where people can thrive, grow, and make a real impact every day. Diversity, equity & inclusion at 8am: At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach. Security advisory: Our hiring teams at 8am are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology. As such, our Talent Acquisition Team only follows legitimate hiring practices. We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process. All interviews take place over phone call, Zoom/Google Meet or in person. All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.

It's a new day with a new opportunity at 8am! About the role: At 8am, we're building the next generation of SaaS products that power how professionals work, from payments to client experience and everything in between. As part of our Engineering team, you'll play a pivotal role in designing and scaling the technology behind a platform trusted by hundreds of thousands of users nationwide. This is a rare opportunity to work at an innovative, growth-stage tech company where your ideas directly shape the product, the architecture, and the future of how professional service firms run their businesses. If you're energized by solving complex challenges and shipping products that make a tangible impact, you'll thrive here. About us: At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters. Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000's fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well! What you'll do: Design and implement scalable applications using modern web application frameworks (e.g., Rails, React, NestJS, NextJS). Drive technology initiatives that empower and uplift the platform that 8am's products are built on. (e.g., Common Identity, Single Sign-On) Define, implement, and evolve a backend architecture that enables scalable, sustainable business growth Proactively identify and implement solutions to enhance application performance, scalability, and maintainability. Partner with technical and non-technical stakeholders to gather requirements, propose solutions, and align with business goals. Collaborate with product teams to assess trade-offs, identify risks, and align improvements with business objectives. Mentor and coach software engineers, fostering professional growth within the team. Provide guidance and expertise in software architecture, design patterns, and best practices to the broader engineering organization. Lead team ceremonies, including sprint planning, grooming, and retrospectives, ensuring effective communication and coordination. Stay updated with industry trends and emerging technologies to bring innovation to the team. About you: BS in Computer Science or related field, or equivalent professional experience. 10+ years of experience designing, implementing, and debugging large-scale, distributed cloud-based solutions. Experience with Lean product development and Agile frameworks (e.g., Scrum, Kanban). Work effectively with LLM's, understand agent concepts and related technologies (e.g. MCP servers) Strong understanding of SOLID design principles and software design patterns. Strong understanding of SQL, and familiarity with relational databases such as Postgres or MySQL Excellent teamwork, documentation, and communication skills. Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation. Nice to have: Experience designing and building large-scale distributed systems. Experience designing and building standards-based authentication and authorization systems (OAuth 2.0, OIDC, SAML). Experience designing and building scalable APIs. Experience with asynchronous messaging platforms like Kafka and AWS SQS. Experience with cloud platforms (e.g., AWS, Google Cloud Platform). Experience with Ruby on Rails (or equivalent), NodeJS and NextJS. Experience with React, Bootstrap, Tailwind, and modern frontend technologies. Experience deploying applications with Kubernetes. Additional Information The annual salary range for this position is $130,000 to $170,000. The salary range for performing this role outside of the US / Austin / California may differ. 8am is committed to offering competitive, fair and commensurate compensation and has provided an estimated pay range for this role. Actual compensation may vary based on job-related knowledge, skills, experience and education. Why 8am: At 8am, our culture is shaped by the people who bring it to life every day. Together, we build a company rooted in continuous learning, genuine community, holistic wellness, and meaningful engagement-values that empower us as individuals and unite us as a team. Our culture is grounded in our core values: Work Smart, Win Fast ; Outshine Ordinary , and We Find a Way . These values drive how we serve our customers and work with each other in a collaborative, inspiring, and empowering environment, every day. Here's how we support our 8Team: Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees. Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members. Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents. Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching. Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development. Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually). Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform. At 8am, we don't just offer benefits - we create an environment where people can thrive, grow, and make a real impact every day. Diversity, equity & inclusion at 8am: At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach. Security advisory: Our hiring teams at 8am are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology. As such, our Talent Acquisition Team only follows legitimate hiring practices. We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process. All interviews take place over phone call, Zoom/Google Meet or in person. All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.

Our Company: First Help Financial (FHF) is a fast-growing and culturally diverse company in the U.S. We provide auto loans to the underserved and care for our customers and partners with exceptional service. Through flexible financing options and tri-lingual support, we offer consumers an easier way to finance their first car. We lend to and support our portfolio which has consistently grown 30%+ each year over the last nine years. Here you will find hard-working colleagues who come from over 20 countries. We hold ourselves to the highest standards of professionalism but also enjoy our work. Our culture and benefits are geared towards making you successful in life and comfortable at work. Your Title: Associate, Title Management Your Location: Needham, MA office You Report To: Team Lead, Titles Your Compensation: $21.63/hr + bonus! Your Schedule: Monday through Friday, 9-5:30pm EST Learn more about our awesome Servicing Operations team! GREAT PERKS!!! Monthly stipend for commuting to the office! (we pay for your gas) Fully stocked kitchen - enjoy complimentary snacks Great inclusive company culture About the Opportunity: First Help Financial, recently voted and certified as a “Great Place to Work” by our workforce for five years in a row, is adding a new partner to our Servicing Operations department to accommodate our remarkable growth! What you bring: Your responsibilities include but are not limited to: Manage daily title releases Manage records of all car titles Process outgoing mail Enter VIN numbers into our database Manage and organize all paperwork, check for completeness (signatures, verify VIN, etc.) Scanning and filing of documents Manage the title requests process for custodians Provide administrative support to management, vendors, and staff as needed Daily outbound calls to dealership and customers for payoff and title information Daily inbound calls on the title department's direct line, addressing inquiries and resolving title-related issues What you bring: High school diploma/GED equivalent 1+ years of Administrative, Office Administrator, Clerk, Data entry, and/or Customer Service experience Passion for working independently to achieve your goals Positive “can do” attitude Prior Excel experience Ability to multitask Detail Oriented Excellent communication skills FHF Benefits: Great Perks - We offer generous salaries, competitive health and welfare benefits, paid vacation, 401(k) match, tuition reimbursement, quarterly social outings, monthly lunches, a robust employee recognition, and training development program to enhance your career with us. Culture - We are believers in maintaining a healthy work-life balance. While we work hard and care deeply about our customers and partners, we want you to have room for your family, friends, and yourself. Growth - Company growth provides unprecedented career growth. FHF's extraordinary year over year growth in revenue and new markets provides opportunity for you to establish and develop your career growth. We engage each employee to build a career plan that benefits everyone and we have a proven record of investing in you. Diversity and Inclusion FHF is committed to building a culture that respects and embraces all walks of life, inclusive of all genders, race, culture, sexual orientation, age, and other identities. We will make accommodations when interviewing anyone with special needs. Keywords: Administrative Assistant, Office Clerk, Office Administrator, Data Entry, Customer Service

First Help Financial (FHF) is a fast-growing and culturally diverse company in the U.S. We provide auto loans to the underserved and care for our customers and partners with exceptional service. Through flexible financing options and tri-lingual support, we offer consumers an easier way to finance their first car. We lend to and support our portfolio which has consistently grown 30%+ each year over the last nine years. Here you will find hard-working colleagues who come from over 20 countries. We hold ourselves to the highest standards of professionalism but also enjoy our work. Our culture and benefits are geared towards making you successful in life and comfortable at work. Your Title: Credit Analyst Your Location: Anywhere within the USA - MST/PST time zones only You Report To: Underwriting Manager Your Schedule: 4 days a week 10 hours a day flexibility! Saturday and Monday 10am-8:30pm PST, (the other days will be determined by management) Your Compensation: $28.50/hr + plus quarterly bonus! Learn more about our awesome Underwriting Department About the opportunity: You will manage the application origination relationship between FHF and dealers, working methodically to develop a thorough understanding of applicants' profiles and assess risk by reviewing application information and conducting preliminary phone interviews when needed. Additionally, you are responsible for helping the team meet all monthly and quarterly origination goals by booking approved applications. This will be a full-time, remote position. What you will do: Your responsibilities include but are not limited to: Make timely and accurate credit decisions within the company's fair lending, credit, and collateral guidelines. Establish and maintain good relationships with dealers. Work with the Outside Sales team to improve app flow, look-to-book, and credit quality of our dealer partners. Negotiate with dealers to buy deals on the best possible terms for FHF while still maintaining dealer satisfaction. Follow up on deals to try to capture business and solicit dealers for new or more business. Conduct preliminary credit interviews with prospective clients to validate critical information (when applicable). Perform related administrative, clerical, or customer service duties. Other projects may apply What you bring: BA/BS degree and/or equivalent work experience required Demonstrates historical career stabilitly 1 year of previous financial or banking experience Bilingual (English/Spanish or Portuguese) Excellent communication skills Ability to multitask, self-reliant Proficient knowledge of Excel and Outlook FHF Benefits… Great Perks - We offer generous salaries, competitive health and welfare benefits (medical, dental, vision, LTD/STD, Identity theft, paid parental leave and much more), paid vacation, 401(k) match, tuition reimbursement, social activities, monthly lunches, a robust employee recognition and talent development program to enhance your career with us. Culture - We are believers in maintaining a healthy work-life balance. While we work hard and care deeply about our customers and partners, we want you to have room for your family, friends, and yourself. Growth - Company growth provides unprecedented career growth. FHF's extraordinary year over year growth in revenue and new markets provides opportunity for you to establish and develop your career growth. We engage each employee to build a career plan that benefits everyone and we have a proven record of investing in you . Diversity and Inclusion FHF is committed to building a culture that respects and embraces all walks of life, inclusive of all genders, race, culture, sexual orientation, age, and other identities. We will make accommodations when interviewing anyone with special needs.