Commercial Client Specialist
First Horizon Corp job in Charlotte, NC
The Client Specialist role supports the line of business by providing exceptional service and operational support to associates and clients. This role is responsible for managing client requests, facilitating account operations, and ensuring the accuracy and completion of documentation and transactions. The Client Specialist acts as a liaison between clients, associates, and internal partners to deliver a seamless client experience and support growth initiatives. This role places emphasis on relationship management and serving needs for teams and their portfolio of clients.
Essential Duties and Responsibilities
* Open new accounts and ensure complete, accurate documentation is obtained from clients
* Collect and review entity due diligence, Know Your Customer (KYC), and beneficial ownership information to satisfy compliance requirements
* Image and index all deposit and client documentation to ensure proper recordkeeping
* Perform account maintenance, including adding/removing signers and updating client records
* Respond to client inquiries regarding bank products, services, account details, and policies, conduct account research, file and process fraud claims
* Proactively identify cross-selling opportunities, recommending additional bank products and services that align with clients' operational needs
* Demonstrate comprehensive knowledge of banking systems, internal processes, tools and resources available to associates, and controls designed to protect the bank and our clients
* Research and resolve exceptions in required documentation; loan, collateral and deposit exceptions, assist with past dues
* Provide loan support to relationship teams, collection of payments and fees, processing advances on lines of credit
* Demonstrate knowledge of the loan documentation process, including the ability to identify and differentiate internal loan documents, as well as an understanding of attorney-prepared documentation
* Collaborate with Loan Operations, Treasury Management and Deposit Operations to ensure ongoing, satisfactory monitoring of lending, depository and Treasury Management services for clients
* Perform other duties and responsibilities as assigned
Supervisory Responsibilities
No supervisory responsibilities
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position:
High school diploma or equivalent and 2-4 years of experience or equivalent combination of education and experience.
Computer and Office Equipment Skills
Microsoft Office suite
Certificates, Licenses, Registration (Ex: CPA, Series 6 or 7 licenses etc)
None required
About Us
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at *********************
Benefit Highlights
* Medical with wellness incentives, dental, and vision
* HSA with company match
* Maternity and parental leave
* Tuition reimbursement
* Mentor program
* 401(k) with 6% match
* More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
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Emerging Technology Full Stack Developer
First Horizon Bank job in Charlotte, NC
not eligible for sponsorship.** **Location: Onsite in Memphis, TN; Maryville, TN; Birmingham, AL; Lafayette, LA; New Orleans, LA; Charlotte, or NC; Raleigh, NC.** We are seeking a talented and motivated Full-Stack Developer to join the Emerging Technology team. The ideal associate will be responsible for designing, developing, and maintaining both the front-end and back-end components of enterprise applications. You'll work closely with product managers, UX designers, other developers, and business stakeholders to deliver user-centric solutions that support our clients' needs and business goals.
**Key Responsibilities:**
+ Design, develop, and maintain web applications with scalable front-end and back-end solutions.
+ Develop user interfaces using React or Angular, ensuring responsiveness and high performance across devices.
+ Create and maintain RESTful APIs to connect front-end interfaces with back-end services.
+ Integrate third-party APIs and services as required by business or application needs.
+ Optimize both server and client codebases for performance, scalability, and security.
+ Collaborate with cross-functional teams to gather and refine technical and business requirements.
+ Write clean, maintainable, and well-documented code for both client-side and server-side components.
+ Diagnose and resolve technical and production issues that arise in the application stack.
+ Participate in code reviews, facilitate continuous knowledge sharing, and help mentor less experienced associates.
+ Design databases and incorporate data storage solutions to meet application requirements.
+ Implement tools and processes to monitor application health and performance.
**Requirements:**
+ Bachelor's degree in Computer Science, Information Technology, or a related field.
+ 3 or more years of experience in full-stack web development.
+ Proficient in front-end development using React or Angular (experience with both a plus).
+ Back-end development experience in Python.
+ Strong understanding of modern web development practices, including component-based design and RESTful API architecture.
+ Experience integrating client-facing interfaces with backend services, especially cloud services.
+ Solid knowledge of security standards and best practices in web development.
+ Familiarity with public cloud platforms (AWS, Azure, Google Cloud) and CI/CD pipelines.
+ Experience with version control systems such as Git.
+ Excellent communication and problem-solving skills; able to work both independently and on collaborative teams.
**Preferred Qualifications:**
+ Experience with FastAPI, Typescript, Redux, or other state management libraries.
+ Proficiency in writing automated unit and integration tests.
+ Familiarity with DevOps practices and containerization tools (Docker, Kubernetes).
+ Experience in the financial industry or highly regulated environments.
**About Us:**
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** (https://urldefense.com/v3/\_\_https:/********************/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) .
**Benefit Highlights:**
+ Medical with wellness incentives, dental, and vision
+ HSA with company match
+ Maternity and parental leave
+ Tuition reimbursement
+ Mentor program
+ 401(k) with 6% match
+ More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
**Follow Us:**
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LinkedIn (***************************************************
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YouTube (**********************************************************
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
Senior Executive Assistant, Community Investing & Development
Charlotte, NC job
The Senior Executive Assistant will support the Head of US Community Relations (USCR) as well as two additional Managing Directors within Community Investing & Development (CID). The individual will handle correspondence, manage calendars, arrange meetings, video conferences and calls, make travel arrangements, support team management and coordination efforts and provide support with presentations, project management, and special projects as necessary. This role is ideal for experienced executive assistants interested in learning about and contributing to a corporate social impact function. The ideal candidate is able to prioritize and manage a range of administrative projects and project management tasks and support other organizational priorities. CID works to enhance Citi's positive social impact through equity investing, innovative financial solutions, and strategic philanthropy.
**Responsibilities:**
+ Manage day-to-day calendar(s) and coordinate all aspects of scheduling, meetings, receptions and video conferences and calls for Head of US Community Relations and members of CID Senior Leadership
+ Assist with creation/modification of presentations, spreadsheets, and other documents
+ Coordinate travel arrangements; prepare and distribute schedules, agendas and any briefing materials for travel
+ Prepare, reconcile, and track corporate expense reports through Citi Travel and Expense system
+ Screen requests from internal colleagues, CID partners and external stakeholders and respond as appropriate and support manager's participation on internal and external Boards, committees and working groups
+ Support team management efforts, including scheduling team meetings, submitting organization chart updates, and managing and updating distribution lists
+ Order supplies and process invoices through Procure-to-Pay system
+ Assist in ad-hoc reports and special projects as needed
+ Train, coach or guides other administrative staff when required
+ Provide project management and special projects support as necessary
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
**Qualifications:**
+ Previous office administration experience
+ Highly proficient in Microsoft Office and able to quickly gain command of new systems
+ Consistently demonstrates clear and concise written and verbal communication skills
+ Excellent time management and prioritization skills with an ability to juggle competing demands
+ Self-motivated and detail-oriented and capacity to work independently, and as a self-starter
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**Job Family Group:**
Business Strategy, Management & Administration
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**Job Family:**
Administrative Support
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**Time Type:**
Full time
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**Primary Location:**
NC-CHARLOTTE (BALLANTYNE)
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**Primary Location Full Time Salary Range:**
$75,630.00 - $98,670.00
In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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**Most Relevant Skills**
Please see the requirements listed above.
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**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
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**Anticipated Posting Close Date:**
Nov 14, 2025
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_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (*************************************************************************** ._
_View Citi's EEO Policy Statement (*********************************************** and the Know Your Rights (*********************************************************************************************** poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Outbound Sales Associate - Merchant Services
Charlotte, NC job
Responsible for selling merchant services by setting appointments for, or transferring business customers leads to Sales Advisors, to conduct more robust solutioning conversations. You will connect with business owners and set the stage for better cash flow and payments collection services conversations in order to meet assigned production goals. You will partner closely with merchant services sales team members and leaders. as well as communicate with bank colleagues as necessary, to keep them apprised of your calling efforts.
Duties and Responsibilities:
+ Place outbound calls through a variety of lead sources; discover needs of customer; explain the high-level features and benefits of merchant products and services; recommend appointment with sales advisor and schedule those appointments, in order to meet assigned production goals.
+ Actively prospect and build relationships with new clients, converting leads into valuable appointments. Leverage partners to learn products and services in order to maximize cross sales opportunities.
+ Accurately report out all leads and status updates within the CRM (customer relationship management system) and understand trends in your sales behaviors by using dashboards and reports.
+ Stay informed about industry trends, competitive offerings, and client needs to identify new cross-selling opportunities.
+ Adhere to all company policies and procedures, including compliance regulations related to the payments industry.
+ Perform other duties and projects as assigned.
Basic Qualifications:
+ High School Diploma, GED, or equivalent
+ 2 years of sales experience in financial services, especially merchant services
Preferred Qualifications:
+ Exceptional communication and relationship-building skills.
+ Proven ability to close deals and achieve ambitious targets.
+ Sales expertise in the business space from $0-$3 million in annual sales.
+ Expertise in virtual sales in a call center environment.
+ Ability to multitask in a fast-paced environment.
+ Strong problem-solving skills and a customer-centric approach.
+ Juggle complex tasks efficiently within a fast-paced environment.
+ Participate in occasional team meetings in person.
+ Utilize technology effectively to manage your workload and client relationships.
+ Approach challenges creatively and find solutions that benefit both clients and the bank.
+ Proficiency in MS Office suite and willingness to travel minimally.
+ 2-5 years' experience in merchant services sales in a call center environment
+ Bonus points for fluency in an additional language
+ Proficiency in Salesforce
Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
No
Workplace Type:
Remote
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Compensation Range:
$21.00 - $31.00 Hourly
The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).
Huntington is an Equal Opportunity Employer.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
ERM Risk Advisor - Risk Identification Program Leader
First Horizon Bank job in Charlotte, NC
At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an environment where everyone's ideas are valued so that the team operates at its best. Our team members serve with humility and a deep commitment to their responsibility to be the best at serving their customers one opportunity at a time.
**SUMMARY**
First Horizon is seeking a ERM Risk Advisor - Risk Identification Program Leader to join the Enterprise Risk Management team. The Risk Identification Program Leader is responsible for developing, implementing, and continually improving First Horizon Bank's risk identification framework. This associate will lead efforts to proactively identify current and emerging risks across all business lines and functions, ensuring comprehensive visibility and early warning for potential vulnerabilities. The leader will cultivate robust relationships with associates at all levels, championing risk awareness and fostering a consistent, enterprise-wide risk culture. The role collaborates closely with executive leadership, business units, compliance, and audit to systematically identify, assess, and communicate risks affecting associates, clients, and the Company as a whole.
**In this role, you will:**
+ Design, manage, and optimize the bank's risk identification program, ensuring alignment with the Enterprise Risk Management (ERM) framework and regulatory requirements.
+ Lead cross-functional collaboration with business unit leaders, risk owners, and associates to facilitate the ongoing identification of current and emerging risks.
+ Develop and deploy risk identification methodologies, tools, and training to ensure consistent enterprise-wide risk capture and reporting.
+ Conduct risk workshops to surface current and emerging risks.
+ Regularly review and update risk identification processes to reflect changes in business strategy, regulatory expectations, or the operating environment.
+ Provide subject matter expertise and guidance to associates on risk identification best practices.
+ Maintain strong working relationships with internal stakeholders and consulting partners to advance the risk identification program and support top Company priorities.
+ Support regulatory examinations and internal audits related to risk identification as needed.
**Required Qualifications/Knowledge, Skills, and Abilities:**
+ Bachelor (4-year college) degree and 8-10 years in in risk management, audit, compliance, or similar roles within the financial services industry.
+ Skilled in building strong partnerships through effective collaboration, relationship management, and communications.
+ Demonstrated knowledge of enterprise risk management frameworks, risk assessment tools, and regulatory requirements.
+ Ability to translate complex risk concepts for associates and executive leadership.
+ Proven critical thinking and analytical skills, including strong decision-making, and problem-solving skills with attention to detail and accuracy.
+ High level of initiative and accountability
+ Strong organizational, multi-tasking, and prioritizing skills
+ Excellent verbal, written, and interpersonal communication skills.
+ Intermediate Microsoft Office skills
**Preferred Skills:**
+ Experience facilitating risk identification workshops.
**About Us**
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** (https://urldefense.com/v3/\_\_https:/********************/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) .
**Benefit Highlights**
- Medical with wellness incentives, dental, and vision
- HSA with company match
- Maternity and parental leave
- Tuition reimbursement
- Mentor program
- 401(k) with 6% match
- More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
**Follow Us**
Facebook (******************************************
X formerly Twitter
LinkedIn (***************************************************
Instagram
YouTube (**********************************************************
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
Strategic Sourcing Manager
First Horizon Corp job in Charlotte, NC
The Corporate Procurement function at First Horizon Corporation is under the direction of the Director of Corporate Properties & Procurement. The VP, Strategic Sourcing Senior role is accountable for managing the overall relationship with Vendors and Service Providers, in their assigned category, which provide goods and/or services to FHN, including sourcing, selection, contract negotiations, contract compliance, and spend analytics.
Overall core competencies include strong understanding of procurement and vendor management practices, general business knowledge, strategic/global/visionary/ enterprise thinker, critical thinking skills, overall leadership adeptness, relationship management skills, comprehensive communication skills and proven project management wisdom.
Specific Responsibilities
* Lead cross-functional teams to identify, quantify, and implement processes with existing and new vendors for improved total cost of ownership in the assigned category.
* Lead strategic sourcing initiatives for the assigned category to meet business line objectives, deliver cost savings, improve efficiency, and ensure overall vendor value delivery.
* Lead negotiations with vendors for the procurement of goods and/or services in the assigned category.
* Serve as vendor relationship manager for assigned vendors for assigned category.
* Act as conduit between business lines and vendor community to foster innovation in offerings and business processes that result in greater quality and efficiency.
* Enhance and maintain controls to protect FHN's customer data, reputation, and adhere to regulatory requirements.
* Maintain consistency and professionalism in working with vendors.
* Foster performance improvement from vendor and internal customers.
* Manage vendors in accordance with strategic objectives.
* Successfully manage the largest, most complex contract negotiations and purchases required by FHN (technology, information services, core banking products).
Personal Characteristics
* High energy with a 'take charge' and 'make it happen' attitude.
* Strong leadership and mentoring skills. Ability to lead and motivate vendors and others within the company.
* Must possess strong written and oral communication skills.
* Client-service orientation. Skilled in establishing and maintaining a high level of client trust and confidence in the group's knowledge of and concern for clients' needs.
* Must be a self-starter with high levels of attention to detail.
* The successful candidate must possess the sophistication, communication, and interpersonal relationship skills to achieve results through credibility and earned influence, often in the absence of, or without the overt use of, direct authority.
* Ability to balance multiple priorities at once, while proactively working to resolve a wide range issues
* Works independently on day-to-day tasks and able to initiate new assignments with minimal guidance
* Executive Presence, meaning the ability to interact and present up to Director, Executive Management levels.
Professional Background
* Bachelor's degree in related discipline.
* A minimum of ten years related experience. Financial Services environment experience preferred.
* Significant experience negotiating technology related agreements, including application software, SaaS, professional services, etc.
* Strong knowledge of goods and or services in the assigned category.
About Us
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at *********************
Benefit Highlights
* Medical with wellness incentives, dental, and vision
* HSA with company match
* Maternity and parental leave
* Tuition reimbursement
* Mentor program
* 401(k) with 6% match
* More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
Follow Us
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LinkedIn
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nCino Business Analyst - Strategic Platforms
First Horizon Bank job in Charlotte, NC
This role requires associates to work in person at a First Horizon Bank location within the bank's operational footprint. Remote or hybrid work is not offered for this position.
**Position Overview:**
First Horizon Bank is seeking a detail-oriented and collaborative Business Analyst to support the ongoing development, enhancement, and optimization of our nCino lending solution. The ideal candidate will be passionate about improving digital processes and client experience, with experience in banking, lending processes, and supporting technology platforms such as nCino or Salesforce.
**Key Responsibilities:**
+ Serve as a liaison between business associates (including line of business, credit, and risk teams) and technology partners for the nCino lending platform
+ Gather, analyze, and document business requirements and translate them into clear technical solutions for developers
+ Map out current lending workflows and identify opportunities for process improvements, automation, and optimal use of the nCino platform
+ Facilitate discussions, requirements workshops, and feedback sessions with associates and stakeholders to ensure the platform aligns with business objectives and enhances the experience for our clients
+ Develop use cases, user stories, and business process documents to guide system enhancements or new feature deployments
+ Support testing activities, including test case creation, system validation, and user acceptance testing for nCino updates
+ Assist with change management, training, and documentation to support successful system adoption by associates
+ Monitor platform performance and generate reports to track key metrics, user adoption, and issue resolution
**Required Qualifications:**
+ Bachelor's degree in Business, Information Technology, Finance, or a related field.
+ Minimum 3 years of experience in business analysis, preferably within the financial services industry
+ Prior experience working with nCino, Salesforce, or other digital lending systems is strongly preferred
+ Solid understanding of commercial or consumer lending operations, regulatory considerations, and client experience best practices
+ Exceptional analytical, problem-solving, and communication skills
+ Proficiency with requirements documentation, workflow mapping, and data analysis tools
+ Experience working in Agile/Scrum environments is a plus
**Preferred Qualifications:**
+ Experience with process improvement initiatives, system implementations, or technology-driven change management in a banking environment
+ Familiarity with project management and collaboration tools such as JIRA, Confluence, etc.
+ Proficient in advanced Excel functions, Word, and PowerPoint
**About Us**
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** (https://urldefense.com/v3/\_\_https:/********************/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) .
**Benefit Highlights**
- Medical with wellness incentives, dental, and vision
- HSA with company match
- Maternity and parental leave
- Tuition reimbursement
- Mentor program
- 401(k) with 6% match
- More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
**Follow Us**
Facebook (******************************************
X formerly Twitter
LinkedIn (***************************************************
Instagram
YouTube (**********************************************************
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
Investor Relations Coordinator
First Horizon Bank job in Charlotte, NC
As an **Investor Relations Coordinator** you will actively support maintaining and strengthening the company's interactions with both external and internal audiences, including equity and fixed income investors, investment analysts, C-Suite executives, and others.
**This role will be a good fit for you if you:**
+ Demonstrate strong integrity and ethical standards with a desire to strive for excellence
+ Execute efficiently with strong organizational skills and high levels of attention to detail and accuracy
+ Balance the need to be highly collaborative with a willingness and ability to act independently
+ Have a strong work ethic and willingness to do what it takes to get the job done
+ Are resourceful with sharp problem-solving and critical thinking skills
+ Can effectively juggle multiple deliverables and meet tight deadlines
+ Operate with a high degree of professionalism, particularly with C-suite level executives and high profile external and internal clients
+ Understand the importance of managing sensitive and confidential information
**Responsibilities:**
+ Support the IR team with the preparation of quarterly earnings materials and conference presentations and assist with logistics
+ Play an integral role in helping execute the strategy for investor targeting and managing the CRM database, distribution lists and other investor-related databases
+ Liaise with brokerage and asset management firms regarding corporate access meetings and events with business leaders
+ Manage the calendar for internal and external events including conference presentations, roadshows, meetings, Analyst Days and other investor events
+ Assist with monitoring and summarizing analyst reports and other important news items and provide summaries to internal clients
+ Maintain up-to-date financial and investor relations information on corporate website and intranet site. Assist in ensuring that all company external and internal investor communications are integrated and consistent
+ Assist the Head of IR with managing the quarterly and annual budget, negotiating and maintaining vendor contracts, filing expense reports and ordering supplies
+ Work on other ad hoc projects and deliverables
**Qualifications:**
+ Bachelor's degree, required
+ Four years of business experience desirable
+ Proficient in Word and PowerPoint
**About Us**
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** (https://urldefense.com/v3/\_\_https:/********************/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) .
**Benefit Highlights**
- Medical with wellness incentives, dental, and vision
- HSA with company match
- Maternity and parental leave
- Tuition reimbursement
- Mentor program
- 401(k) with 6% match
- More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
**Follow Us**
Facebook (******************************************
X formerly Twitter
LinkedIn (***************************************************
Instagram
YouTube (**********************************************************
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
Deposit Product Coordinator
First Horizon Corp job in Charlotte, NC
Location: Onsite listed in Memphis, TN, Nashville, TN, Knoxville, TN, Charlotte, NC, Raleigh, NC, Miami, FL, Orlando, FL, Birmingham, AL, New Orleans, LA, Baton Rouge, LA, Lafayette, LA, or Houston, TX The Product Coordinator is responsible for the implementation, on-going enhancement, and analysis of retail and small business deposit products to achieve corporate objectives within the retail and small business line of business. The coordinator will also participate in merger related activities as it relates to the mapping, operational conversion, training, and client communication of deposit products.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Works with product team to research, identify, and implement appropriate products sales strategies to identify opportunities for meeting goals
* Coordinates the development of management reporting
* Creates and conducts product and campaign training as needed
* Manages revisions to team documents such as pricing materials, product matrices and others; analyzes and communicates product trends, as assigned, through the use of dashboards or tracking reports; helps prepare product management presentations; and assists with various administrative duties, including the investigation and resolution of product-related service and quality issues as identified by the bank or its and customers.
* Collaborates throughout the bank during all phases of a product lifecycle, especially including Marketing for the creation and review of marketing materials and promotional campaigns, banker channels in the support and development of sales teams, Digital Channels for online and mobile product delivery and Training for the development or revision of product training material, courses and job aids for Bank employees; Operations for the development of back-office procedures and systems; and Information Technology for supporting hardware and software.
* Manages specific ad-hoc projects and initiatives as identified by the Director of Deposit and Product Management
* Performs all other duties as assigned
SUPERVISORY RESPONSIBILITIES
No supervisory responsibilities
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position:
1. Bachelor (4-year college) degree and 1-2 years of experience or equivalent combination of education and experience
COMPUTER AND OFFICE EQUIPMENT SKILLS
1. Microsoft Office suite
About Us
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at *********************
Benefit Highlights
* Medical with wellness incentives, dental, and vision
* HSA with company match
* Maternity and parental leave
* Tuition reimbursement
* Mentor program
* 401(k) with 6% match
* More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
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Associate General Counsel
Charlotte, NC job
About Huntington Huntington Bank is a purpose-driven financial institution committed to making people's lives better. We are a large bank with a national reach, known for our customer-first approach, innovative products, and strong community engagement.
The Opportunity
Huntington Bank's Legal Department plays a critical role in enabling responsible growth, supporting innovation, and ensuring regulatory compliance across all business lines.
We are seeking a seasoned lawyer to join our Legal Department. This role is central to Huntington's strategy to lead in the evolving payments landscape, supporting innovation in deposit-taking, business-purpose lending, and emerging payment verticals. The successful candidate will bring deep subject matter expertise in payments law, regulatory frameworks, and commercial transactions, and will be a key player in a high-performing legal team.
Key Responsibilities
+ Strategic Legal Counsel: Provide legal guidance on product development, business initiatives, and special projects across a variety of business segments.
+ Complex Transactions: Partner with business, risk, compliance, and technology teams to structure sophisticated third-party transactions, ensuring compliance with legal, regulatory, and information security standards.
+ Commercial Contracting: Draft, negotiate, and manage complex commercial agreements, including payment processing, cobrand partnerships, aggregation arrangements, and fintech collaborations.
+ Regulatory Engagement & Policy Advocacy: Represent Huntington in regulatory and policy forums, collaborating with industry bodies and internal public policy teams to influence change and ensure alignment.
+ Cross-Segment Support: Provide legal support across lines of business, ensuring consistency and scalability of legal frameworks.
Basic Qualifications:
+ J.D. from an accredited law school and admission to a state bar.
+ Minimum 10 years of legal experience in the financial sector, including law firm and/or in-house roles.
Preferred Qualifications:
+ Knowledge of payment systems (ACH, card networks, RTP, blockchain), merchant acquiring, and customer payment experiences. Specifically, working knowledge of:
+ Electronic Fund Transfer Act (EFTA) and Regulation E
+ UCC Articles 3, 4, 4A, and 12
+ Bank Secrecy Act (BSA) and Anti-Money Laundering (AML) frameworks
+ Dodd-Frank Act Sections 1033 & 1071
+ Payment system rules (Visa, Mastercard, NACHA, and Zelle)
+ Experience drafting and negotiating agreements with both large and emerging payments providers.
+ Strong issue spotting, risk assessment, and problem-solving capabilities.
+ Autonomous yet communicative, with a collaborative mindset.
+ Curious and intellectually engaged with emerging technologies.
+ Skilled in navigating complex regulatory landscapes.
+ Passionate about customer experience and innovation.
+ Eager to grow within a vibrant legal team that possesses deep subject matter expertise.
#LI-NG1
#LI-Onsite
Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
Yes
Workplace Type:
Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Compensation Range:
$125,000-$255,000 annually
The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).
Huntington is an Equal Opportunity Employer.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
Marketing Quality Assurance & Process Specialist
First Horizon Corp job in Charlotte, NC
We are seeking a meticulous and process-driven Marketing Quality Assurance (QA) & Process Specialist to take ownership of quality control and operational consistency across all marketing activities. In this role, you'll be responsible not only for managing testing of marketing assets and campaigns but also for establishing scalable QA frameworks, defining governance standards, and ensuring compliance and continuity across cross-functional marketing journeys.
Reporting to the Director of Marketing Operations, you will also play a key role in supporting audit readiness and business continuity planning, helping to safeguard the integrity and resilience of our marketing systems and processes. This role is critical in scaling marketing excellence through structure, consistency, and proactive risk management.
Key Responsibilities:
QA & Testing Responsibilities
* Conduct hands-on end to end QA testing for marketing assets and campaigns to include:
* Emails, landing pages, forms, automations, and campaign workflows
* Journey and campaign launches
* Develop testing standards for marketing launches
* Identify and document bugs, inconsistencies, or issues in marketing outputs; collaborate with teams to resolve
Process & Controls
* Design and enforce standardized QA processes across all marketing functions (email, web, paid, content, etc.)
* Develop QA documentation, checklists, SOPs, and approval workflows
* Oversee QA for complex cross-functional customer journeys involving multiple teams and touchpoints
* Set up feedback loops and audit trails to improve visibility and accountability across marketing efforts
Governance & Operational Support
* Partner with the Director of Marketing Operations to:
* Prepare for internal and external audit reviews by maintaining QA documentation and evidence of controls
* Support the development and maintenance of marketing business continuity plans (BCP), ensuring risk mitigation strategies are in place
* Identify operational gaps and recommend process improvements to strengthen resiliency and compliance
* Ensure all marketing teams keep SOPs and operational controls up to date
Qualifications:
* 4-6+ years of experience in marketing QA, marketing operations, or digital marketing with a focus on quality control and governance
* Experience with marketing automation, web and CRM tools (e.g. Salesforce, Marketing Cloud, Sitecore)
* Skilled in QA and testing platforms (e.g., Litmus)
* Strong understanding of campaign logic, data flows, user journeys, and marketing channel integrations
* Excellent attention to detail, documentation, and problem-solving skills
* Ability to manage multiple projects and stakeholders in a deadline-driven environment
* Comfortable translating technical QA concepts into marketing-friendly language
Preferred Skills:
* Familiarity with audit frameworks, compliance standards (GDPR, CAN-SPAM), and risk management in a marketing context
* Basic knowledge of business continuity planning or disaster recovery
About Us
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at *********************
Benefit Highlights
* Medical with wellness incentives, dental, and vision
* HSA with company match
* Maternity and parental leave
* Tuition reimbursement
* Mentor program
* 401(k) with 6% match
* More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
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Financial Recovery Rep Sr. - Special Assets
Charlotte, NC job
The Financial Recovery Rep- Senior develops resolution strategy on classified (special asset) loans to minimize losses on current Business Banking or commercial loan portfolio. Responsibilities include analyzing financial plans, negotiating loan collection, or restructuring, and recommending/overseeing litigation, liquidation or charge off-of loan. Works with moderately large and complex loans. May coach less experienced employees.
Duties & Responsibilities:
* Develops resolution strategy on classified (substandard risk rated) loans to minimize losses on current loan portfolio.
* Analyzes financial plans, negotiates loan collection, restructuring/rehabilitation or exit, and recommends/oversees litigation, liquidation, upgrade or charge-off of loan.
* Protects the integrity of any applicable SBA or USDA guaranty while under FRG management by following all applicable SBA and USDA requirements.
* Responsible for loan management through the SBA lifecycle in accordance with bank policy and applicable SBA SOPs including verification of applicable collateral positions, loan documentation integrity, secondary market re-purchases, litigation plans and SBA final wrap-up.
* Works with business line loan officers to manage non-pass rated borrowing relationships.
* Adheres to bank policies and procedures and complies with legal and regulatory requirements.
* Accountable for risk management, compliance, and audit performance for area(s) of responsibility whether a supervisor, manager, or individual contributor.
* Establishes or works with management to develop effective controls and processes to ensure risks are measured, monitored, and controlled and compliance requirements are adhered to on an on-going basis.
* If applicable, ensures staff is properly trained, provided with appropriate re sources, and motivated to adhere to risk management principles.
* Maintains current knowledge of risk-related changes that may impact assigned area(s) of responsibility.
* Performs other duties as assigned.
Basic Qualifications:
* Bachelor's degree or relevant experience.
* A minimum of 3 years of experience in commercial/business banking underwriting, lending, or credit required.
Preferred Qualifications:
* Category of One service to our clients is key in this position.
* Ability to work independently in a deadline driven and goal-oriented team environment.
* Working knowledge of SBA and USDA requirements.
* Ability to read and analyze financial statements.
* Basic understanding of loan documentation.
* Basic working knowledge of PC applications and Huntington systems.
#LI-KD1
Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
Yes
Workplace Type:
Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Compensation Range:
$70,000-$140,000 Annual Salary
The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).
Huntington is an Equal Opportunity Employer.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
Auto-ApplyDigital Payments Product Manager
First Horizon Bank job in Charlotte, NC
First Horizon Bank is seeking a Digital Payments Product Manager within consumer and small business payments. This role will be a part of the team driving the transformation of our digital payment product suite and will help deliver innovative payment solutions that meet the evolving needs of our customers. Successful candidates will be customer-obsessed, with a passion for delivering transformative digital payment experiences in a large organization.
The Digital Payments Product Manager will support money movement capabilities across retail and small business banking customers that may include transfers, P2P, bill pay, remote deposit, wires and digital wallets. This individual will have a strong understanding of agile business practices and technology trends to help drive the future of digital payments. Candidates will bring their direct experience in leading agile teams, drafting requirements and partnering with cross functional teams to deliver digital payment capabilities.
**Key Responsibilities**
- Lead an agile team focused on delivering digital payment capabilities and future enhancements using strong agile methodologies
- Execute on product roadmap aligned with business goals
- Support product outcomes and drive towards the target-state vision, create exceptional digital payment experiences and products with measurable business outcomes and customer benefits
- Partner well with cross-functional teams to deliver on digital roadmap
- Champion customer needs, using data and insights to drive product strategy
- Support OKRs, KPIs and KRIs to achieve goals, measure performance and manage risk
- Leverage data and voice of customer to inform decision-making and product enhancements
- Ensure product compliance with regulatory standards and manage risks effectively
- Represent the digital organization by leading and demonstrating the role of strong product management
**Qualifications**
- 7+ years of payments product management experience within banking, fintech, or financial services
- Adept in Agile methodologies and product development lifecycles
- Excellent written and verbal communication skills at all levels
- Experience with vendor/provider ecosystem
- Knowledge and understanding of regulatory compliance requirements with experience working in a regulated industry, financial services preferred
- Analytic experience to evaluate business opportunities through a data driven approach
- Ability to thrive in a matrixed organization working with multiple internal teams
- Strong customer focus and ability to translate insights into product vision
**About Us**
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at *********************
**Benefit Highlights**
- Medical with wellness incentives, dental, and vision
- HSA with company match
- Maternity and parental leave
- Tuition reimbursement
- Mentor program
- 401(k) with 6% match
- More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
**Follow Us**
Facebook
X formerly Twitter
LinkedIn
Instagram
YouTube
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
Business Risk and Controls Advisor
First Horizon Bank job in Charlotte, NC
**Location:** **On site in New Orleans, LA, Birmingham, AL, Charlotte, NC, Raleigh, NC, Memphis, TN, Nashville, TN, Houston, TX, Dallas, TX, Atlanta, GA, or Miami, FL** The Business Risk and Controls Advisor sits in the first line of defense and is responsible for executing risk management programs and other first line of defense risk activities in support of line of business growth and revenue production. The role works directly with the business unit management teams to identify, manage, monitor and report risk through the execution of risk programs, policies, standards and procedures. The role also works directly with second line of defense risk management to ensure appropriate execution of risk activities including assessment of risk, development and oversight of controls, identification and escalation of issues, and governance and reporting. The role is on point to coordinate and assist with audits, exams and other inquiries from internal audit and regulators relative to risk management.
**Job Responsibilities:**
+ Manage the implementation and execution of risk programs and policies in coordination with the second line of defense risk management organization including new product governance, Risk and Control Self-Assessment (RCSA), key risk indicators (KRIs), Enterprise Risk Report, issue management and operational loss management
+ Coordinate and support Business unit level risk assessments, including identifying, managing, monitoring and reporting line of business top risks and emerging risks
+ Develop first line of defense procedures that align with risk program and policy requirements.
+ Provide ongoing risk guidance, education and communication to business unit partners to ensure risk management expectations are met within the first line of defense.
+ Assess effectiveness of business unit controls through monitoring and testing, identify gaps and drive remediation of control deficiencies.
+ Escalate issues and gaps to line of business management and Risk.
+ Engage in internal audits including preparation of materials, assessment and remediation of findings, and provide updates to senior management.
+ Build strong relationships with business unit teammates, second line of defense partners, functional support units and other stakeholders to drive strong collaboration on risk program execution and the maturation of risk management across the enterprise.
+ Participate in industry forums and build relationships with other large banks across the industry.
**Required Qualifications/Knowledge, Skills, and Abilities:**
+ Bachelor's degree and 5 or more years of operational and enterprise risk management experience in a first or second line of defense capacity.
+ Experience with enterprise and operational risk programs at a large financial institution, including RCSA, KRI, operational losses, issues management, new and modified product risk assessment, and third party risk management.
+ Experience working with teams through change by creating a compelling vision for transformation.
+ Strong project management skills with ability to manage multiple concurrent projects successfully and a proven track record of strong execution on major initiatives.
+ Proficient at collaborating across business units and lines of defense and working with stakeholders to resolve complex issues.
+ Ability to articulate the connections across risk programs and influence stakeholders to leverage risk data in business decision-making processes.
+ Proficiency at assessing current processes with an eye towards efficiency and automation.
+ Strong oral and written communication skills with ability to communicate at all levels of an organization.
+ Proven ability at collaborating across the enterprise to solve complex challenges.
**About Us**
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at *********************
**Benefit Highlights**
- Medical with wellness incentives, dental, and vision
- HSA with company match
- Maternity and parental leave
- Tuition reimbursement
- Mentor program
- 401(k) with 6% match
- More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
**Follow Us**
Facebook (******************************************
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LinkedIn (***************************************************
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
Associate- Commercial Real Estate Loan Syndications
First Horizon Corp job in Charlotte, NC
As an Associate within the Loan Syndications group at First Horizon Bank, you will play a vital role in supporting the Commercial Real Estate Syndications Officer in the structuring, marketing, and execution of syndicated commercial real estate loan transactions. The ideal candidate will have at least three years of hands-on experience in commercial real estate lending and demonstrate a strong understanding of CRE markets, deal structuring, and risk assessment.
Key Responsibilities:
* Assist Officer in the preparation and review of underwriting materials and deal presentations for syndicated commercial real estate loans.
* Conduct comprehensive financial analysis of CRE transactions, including cash flow modeling, borrower financial review, and collateral assessment.
* Support the syndication process by preparing detailed term sheets, marketing materials, and other transaction documentation.
* Coordinate with CRE relationship managers, credit officers, and external participants to gather relevant information and facilitate syndication efforts.
* Monitor ongoing syndicated loan performance, track covenant compliance, and maintain communication with participating financial institutions.
* Research CRE market trends, property sectors, and regulatory developments to provide actionable insights to associates and clients.
* Participate in client meetings and calls, assisting in responding to client inquiries and requests related to syndicated CRE loans.
* Ensure all transactions are executed in compliance with internal policies and regulatory requirements.
* Utilize loan origination and syndication management systems to support accurate transactional record-keeping and reporting.
* Participate in other projects as requested by management.
Required Qualifications:
* Bachelor's degree in finance, accounting, real estate, or economics preferred.
* Minimum of 3 years' experience in commercial real estate lending (syndication experience a plus) or commercial real estate debt advisory. Formal credit training is a plus.
* Strong financial analysis and modeling skills.
* Excellent written and verbal communication skills for internal and client-facing interactions.
* Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word).
* Detail-oriented with strong organizational and time management skills.
* Ability to work effectively as part of a collaborative team of associates and across functional groups.
Preferred Qualifications:
* Experience in loan syndications or in another capital markets environment.
* Familiarity with CRE property types, valuation methodologies, and market participants.
* Experience working directly with clients in a financial institution or CRE environment.
About Us
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at *********************
Benefit Highlights
* Medical with wellness incentives, dental, and vision
* HSA with company match
* Maternity and parental leave
* Tuition reimbursement
* Mentor program
* 401(k) with 6% match
* More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
Follow Us
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LinkedIn
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Specialized Lending Loan Closing Officer (LCO)
First Horizon Bank job in Charlotte, NC
At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an environment where everyone's ideas are valued so that the team operates at its best. Our team members serve with humility and a deep commitment to their responsibility to be the best at serving their customers one opportunity at a time.
**Summary:**
The Specialized Lending ACCOUNT MANAGER I (Loan Closing Officer - LCO) partners with the Relationship Officers, Portfolio Managers and the Syndication Team to facilitate the closing of new deals and subsequent amendments for syndications and participations where First Horizon Bank is either the Lead Bank/Agent or a Participant/Investor.
The LCO ensures all documents support the approved credit request for a timely and well-coordinated closing. These facilities are extended to the Bank's largest and highest value clients and require individuals with strong business acumen, poise under pressure, impeccable customer service skills and excellent analytical and problem-solving abilities.
**Essential Duties and Responsibilities:**
Responsibilities include collecting required due diligence for closing, verifying and funding the initial closing advances with associated balanced GL entries, collecting fees, advising the Bank Group of any closing activities, booking of new facilities and performing maintenance. The LCO is also responsible for arranging the imaging of loan documentation post-closing and assisting with clearing resulting loan exceptions.
**Knowledge:**
+ Extensive understanding of syndication and participation concepts, i.e. pro rata shares, interest/fee accruals, takedowns etc.
+ Complex syndicated and agented loan structures and documentation.
+ General Ledger and reconciliation functions.
+ Real Estate Due Diligence and Flood Compliance
**Abilities:**
+ Comprehend Loan Approvals and verify Lending limits.
+ Comprehend credit agreements and all related syndicated loan documentation.
+ Translate the terms of the facility into the servicing system's structure in a way that accurately reflects the terms of loan documents.
+ Perform loan accounting functions (extensive balancing involved).
+ Ensure wire related procedures are followed and wire funds accordingly.
+ Defuse tense situations or difficult customer interactions or escalate as needed.
+ Handle multiple tasks and prioritize.
+ Work with little supervision but know when to ask for help.
+ Maintain a healthy relationship with internal and external business partners.
+ Take a systematic approach to daily work and planning.
**Skills:**
+ Impeccable customer service and customer centric focus.
+ Strong analytical and problem-solving skills.
+ Excellent verbal and written communication skills across all levels of the organization.
+ Proficient computer skills, especially Microsoft Office applications, such as Excel.
+ Attention to detail and ability to identify potential issues and escalate as needed.
+ Comfort with ambiguity.
**Education and/or Work Experience Requirements:**
+ Bachelor's degree in finance or related discipline required
+ 3 - 5 years of previous experience in loan system administration and / or loan closing and due diligence
+ Knowledge of ACBS loan system a plus
**Hours** :
+ Monday - Friday
+ 8:00 AM - 5:00 PM
**About Us**
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** (https://urldefense.com/v3/\_\_https:/********************/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) .
**Benefit Highlights**
- Medical with wellness incentives, dental, and vision
- HSA with company match
- Maternity and parental leave
- Tuition reimbursement
- Mentor program
- 401(k) with 6% match
- More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
**Follow Us**
Facebook (******************************************
X formerly Twitter
LinkedIn (***************************************************
Instagram
YouTube (**********************************************************
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
Business System Manager - Default Services
First Horizon Bank job in Charlotte, NC
**Location:** Onsite at locations Memphis, TN., Houston, TX., Irving, TX., Metairie, LA., Lafayette, LA., Birmingham, AL., Charlotte, NC., and Knoxville, TN. At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an environment where everyone's ideas are valued so that the team operates at its best. Our team members serve with humility and a deep commitment to their responsibility to be the best at serving their customers one opportunity at a time.
The Business System Manager (BSM) serves as the central point of contact for the management and oversight of systems used by our Default Servicing team and Lending Services team, including the pay-by-phone system. The BSM is accountable to all associates and stakeholders whose work is impacted by these systems. While this position does not require deep technical expertise, it does require a solid understanding of business system and comfort working with technology platforms and vendors. Prior experience with collections or collections systems is essential. The BSM is responsible for the daily operation of a variety of business systems, overseeing business requirements, defect tracking, communications, system access management, user-acceptance testing, and production certification. This associate plays a key role in identifying solutions for production problems, managing system conversions and de-conversions, supporting new products and enhancements, and ensuring compliance with regulatory changes. The BSM is the primary contact for all business function issues or system affecting supported areas.
The BSM partners closely with the Operations department managers to achieve agreed-upon business objectives, translating those objectives into actionable system requirements in collaboration with the Technology business teams. This associate designs and refines business processes, drives initiatives, and is actively involved in implementation efforts, providing reporting and analysis as needed. The ideal candidate demonstrates exceptional client-focused service, analytical skills, project management expertise, and the ability to remain composed and solution-oriented in a dynamic environment.
**Essential Duties and Responsibilities:**
**Consultation and Analysis**
· Drives initiatives and has primary responsibility for approving business requirements
· Manages definition of business case and approves business requirements and functional designs for system enhancements
· Considers impact to vendor, workflow of existing processes and other related systems
· Uses analytical skills to streamline business processes
· Understands and applies limitations and unique advantages of existing enterprise capabilities
· Analyzes marketplace, industry, company and technology trends and best practices
· Influences external business partners and service providers regarding priorities, software selection, vendor selection, etc.
· Designs and documents business processes to improve efficiency
· Actively listens and interprets requirements and specifications to ensure optimal functional designs and identify potential issues and shortfalls
· Develops solutions to business problems or new business requirements
· Creates maps of current and future processes
· Manages system SLAs, Disaster Recovery and Business Continuity, and user access
· Serves as primary subject matter expert contact for the system
· Defines and drives system strategy to align with organizational strategies
· Researches and analyzes the root cause of system issues
**Execution**
· Manages multiple initiatives effectively
· Interfaces with technical and non-technical contributors to ensure that deliverables accurately meet business line's goals
· Develops detailed plans and timelines
· Produces system-related job aids and provides training content for training facilitators
· Performs and coordinates User Acceptance Testing
· Reviews and approves Quality Assurance test plans
· Performs or scheduled production certification
**Communication**
**·** Relates well with all levels of the organization and builds appropriate rapport
· Builds positive relationships with external business partners through personal integrity and through added value as evidenced in project outcomes
· Manages end-user system communications
· Communicates with manager proactively regarding any capacity issues or opportunities
**Knowledge:**
**·** Knowledge of loan operations and default servicing including consumer, commercial and credit cards
· Understanding of business processes and functions for the lifecycle of consumer and commercial loans
· Awareness of regulatory environment and implications
· Experience with ACI or CGI collections and payment systems
**Education and/or Work Experience Requirements:**
+ Excellent computer proficiency (MS Office - Word, Excel, and Outlook)
+ Must be able to work under pressure and meet deadlines, while maintaining a commitment to quality and providing exemplary service
+ Excellent organizational, analytical, and customer service skills
+ Bachelor's degree or related experience
+ 5 or more years system implementation and/or operations experience
+ System implementation and/or loan operations experience preferred
**Skills:**
+ Strong ability to establish mutual understanding and effective working relationships with associates across business areas
+ Demonstrated decision-making skills, including the ability to act with incomplete information
+ Skilled at envisioning and articulating future scenarios and strategies at a high level
+ Able to communicate honestly and constructively, presenting unvarnished truths in a professional and helpful way
+ Excellent verbal and written communication skills, with the ability to tailor messages for diverse audiences
+ Experience with project management or business analysis is beneficial
+ Proficient in organizing, prioritizing, and managing multiple work streams simultaneously
+ Skilled in gathering, documenting, and translating business requirements for technology partners
**Abilities:**
+ Quickly assess and understand complex situations and system impacts
+ Break down problems into manageable details for effective analysis and resolution
+ Influence and collaborate with associates and business partners, even without formal reporting authority
+ Monitor, interpret, and communicate detailed findings to business and technical partners
+ Clearly communicate ideas, concepts, and recommendations to associates at all levels
+ Adapt readily to change and shifting priorities within a dynamic operational environment
+ Travel as necessary to meet project and stakeholder needs
**Physical Requirements:**
+ Basic keyboarding or other repetitive motions
+ Lifting/pushing objects
+ Must be able to talk, listen and speak clearly on telephone
+ Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
Ability to safely and successfully perform the essential job functions consistent with or without the ADA, FMLA and other federal, state and local standard, including meeting qualitative and/or quantitative productivity standards.
**About Us**
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** (https://urldefense.com/v3/\_\_https:/********************/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) .
**Benefit Highlights**
- Medical with wellness incentives, dental, and vision
- HSA with company match
- Maternity and parental leave
- Tuition reimbursement
- Mentor program
- 401(k) with 6% match
- More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
Senior Technical Analyst
First Horizon Bank job in Charlotte, NC
The Senior Technical Analyst will provide production support to include system user support, monitoring, troubleshooting, configuring, enhancing and providing advanced business partner support for the existing network and desktop environment; serve as point-of-contact across several areas or disciplines to solve major systems outages with high impact or visibility. 40 hours per week. Role requires up to 10% domestic travel as needed..
**Requires Qualification Include:**
+ Requires a Bachelor's degree in Information Technology, Computer Science, a related field, or a foreign equivalent.
+ 6 years of experience in job offered or related occupation.
+ 6 years of experience with solution architecture skills/understanding systems integration design
+ 6 years of experience with technical application support and troubleshooting skills
+ 6 years of experience with project lifecycle skills (SDLC, waterfall, Agile)
+ 6 years of experience with technical analysis skills (analyze requirements and translate into technical solutions)
+ 3 years of experience with network monitoring skills (including tools such as Dynatrace).
**About Us**
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************** (https://urldefense.com/v3/\_\_https:/********************/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) .**
**Benefit Highlights**
- Medical with wellness incentives, dental, and vision
- HSA with company match
- Maternity and parental leave
- Tuition reimbursement
- Mentor program
- 401(k) with 6% match
- More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
**Follow Us**
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X formerly Twitter
LinkedIn (***************************************************
Instagram
YouTube (**********************************************************
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
Universal Banker
First Horizon Corp job in Mooresville, NC
Schedule: Monday - Friday 9am - 5pm Provide quality, accurate and timely customer service involving daily processing of financial transactions and opening accounts in a retail banking environment. Introduce bank products and services through outreach to prospects and provide tailored recommendations to existing clients to deepen relationships. Perform related duties i.e. outbound sales calls as required to achieve banking center goals (meet/exceed sales goals/referral goals), and provide support to banking center management.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Sales and service
* Provide both teller and platform support as needed to keep client wait times to a minimum and to provide quality customer service. Teller support includes performing daily processing of financial transactions, i.e. deposits, handling currency, coin, and cashing checks. Platform support includes opening checking accounts, savings accounts, and provide all other deposit product services.
* Identify client needs through consultative conversations and recommend appropriate products and services to meet those needs.
* Open and process new demand and time deposit accounts including savings accounts, IRAs, certificates of deposit, and money market accounts.
* Cross-sell and make referrals to bank partners to generate new business and deepen existing client relationships.
* Conduct regular outbound calls to clients and prospects, including participating in client/prospect calling activities during special deposit/loan campaigns.
* Assist client with loan application for personal/retail consumer needs and "handing off" the processing of these applications to the appropriate associate.
Client experience
* Research and resolve problems and respond to client inquiries on account status.
* Deliver excellent client experiences consistently and promptly resolve client issues effectively.
* Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning.
Compliance and risk management
* Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics.
Operational efficiency
* Assist banking center associates with all aspects of daily operations as needed, including audit controls.
* Assist banking center management with "on the job training" of new associates.
* Stay informed of all operational updates and changes to ensure compliance with all current guidelines.
Perform all other job related duties as assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skill, and/or ability required and may be substituted with an equivalent combination of education and experience.
* High school diploma or general education degree (GED) and 1 year of experience as a Teller preferred.
COMPUTER AND OFFICES EQUIPMENT SKILLS
Microsoft Office Suite
In addition, 10-key calculator; coin counter
As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements.
DeGarmo Behavioral Assessment Requirement
* All candidates must complete the DeGarmo Retail Behavioral Assessment to be considered for this position
* The assessment takes approximately 12-15 minutes to complete
* Assessment results must be submitted prior to having your application evaluated by Talent Acquisition
About Us
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at *********************
Benefit Highlights
* Medical with wellness incentives, dental, and vision
* HSA with company match
* Maternity and parental leave
* Tuition reimbursement
* Mentor program
* 401(k) with 6% match
* More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
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Intern - Credit Loss Analytics
First Horizon Bank job in Charlotte, NC
**Internship Program Duration** : 10 Weeks - February 23, 2026 - May 1, 2026 **Pay** : $20 Our 10-week internship offers a comprehensive and immersive experience for students interested in gaining practical knowledge and skills in the banking industry. Each week, you will be exposed to different leaders and aspects of the line of business. You will have the opportunity to complete projects that will help you understand the day-to-day operations of a bank and develop a well-rounded skillset. Additionally, you will have the chance to receive guidance from experienced professionals in the field, participate in meetings, and network with other interns and associates. By the end of the program, you will have gained valuable insights, built a solid foundation in banking practices, and potentially set the stage for future career opportunities at First Horizon. Join our Credit Loss Analytics team as an intern and gain hands-on experience supporting associates in vital risk management functions at First Horizon Bank. As part of our team, you will have the unique opportunity to learn about Economic Capital (EC) modeling, Current Expected Credit Losses (CECL), and Stress Testing processes that guide key decisions around portfolio management, capital adequacy, and client risk assessment.
Work schedule and number of hours worked per week (minimum: 15 - 25 hours) are flexible, within normal business hours.
**The Intern will learn and assist with the day-to-day duties of the Credit Loss Analytics Team members, including:**
+ Assist associates with data collection, preparation, and analysis related to EC, CECL, and stress testing of loan and investment portfolios.
+ Support model execution, testing, and documentation to ensure reliable outcomes for our internal stakeholders and regulators.
+ Participate in monitoring and explaining trends or unusual findings to both technical and non-technical audiences.
+ Contribute to ad hoc research, special projects, and continuous process improvements in support of the team's objectives.
+ Collaborate with associates to learn the end-to-end credit loss forecasting process.
+ Cross-train and actively expand your skillset, with exposure to all areas of credit risk modeling throughout your internship.
**Qualifications and Skills:**
+ Actively pursuing a Bachelor's or Master's degree in business, finance, economics, mathematics, statistics, data science, or a related field.
+ Interest in building analytic and problem-solving abilities, with prior coursework or experience in data analysis or statistics preferred.
+ Familiarity with Excel required; exposure to SQL, Python, SAS, or R is a plus but not required.
+ Strong communication skills, especially the ability to summarize complex findings for audiences with varying technical backgrounds.
+ Eagerness to learn in a collaborative and fast-paced environment.
**Computer and Office Equipment Skills**
Microsoft Office Suite
**About Us**
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** (https://urldefense.com/v3/\_\_https:/********************/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) .
**Benefit Highlights**
- Medical with wellness incentives, dental, and vision
- HSA with company match
- Maternity and parental leave
- Tuition reimbursement
- Mentor program
- 401(k) with 6% match
- More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
**Follow Us**
Facebook (******************************************
X formerly Twitter
LinkedIn (***************************************************
Instagram
YouTube (**********************************************************
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.