First Horizon Bank jobs in Metairie, LA - 55 jobs

This role requires associates to work in person at a First Horizon Bank location within the bank's operational footprint. Remote or hybrid work is not offered for this position. Position Overview: First Horizon Bank is seeking a detail-oriented and collaborative Business Analyst to support the ongoing development, enhancement, and optimization of our nCino lending solution. The ideal candidate will be passionate about improving digital processes and client experience, with experience in banking, lending processes, and supporting technology platforms such as nCino or Salesforce. Key Responsibilities: * Serve as a liaison between business associates (including line of business, credit, and risk teams) and technology partners for the nCino lending platform * Gather, analyze, and document business requirements and translate them into clear technical solutions for developers * Map out current lending workflows and identify opportunities for process improvements, automation, and optimal use of the nCino platform * Facilitate discussions, requirements workshops, and feedback sessions with associates and stakeholders to ensure the platform aligns with business objectives and enhances the experience for our clients * Develop use cases, user stories, and business process documents to guide system enhancements or new feature deployments * Support testing activities, including test case creation, system validation, and user acceptance testing for nCino updates * Assist with change management, training, and documentation to support successful system adoption by associates * Monitor platform performance and generate reports to track key metrics, user adoption, and issue resolution Required Qualifications: * Bachelor's degree in Business, Information Technology, Finance, or a related field. * Minimum 3 years of experience in business analysis, preferably within the financial services industry * Prior experience working with nCino, Salesforce, or other digital lending systems is strongly preferred * Solid understanding of commercial or consumer lending operations, regulatory considerations, and client experience best practices * Exceptional analytical, problem-solving, and communication skills * Proficiency with requirements documentation, workflow mapping, and data analysis tools * Experience working in Agile/Scrum environments is a plus Preferred Qualifications: * Experience with process improvement initiatives, system implementations, or technology-driven change management in a banking environment * Familiarity with project management and collaboration tools such as JIRA, Confluence, etc. * Proficient in advanced Excel functions, Word, and PowerPoint About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Do you enjoy processing loan applications? Does working with customer credit, underwriters and line partners bring satisfaction in your work life? If so, apply with us! We're looking for a great person to support the goals and our Centralized Lending Commercial team which includes credit support for underwriting and portfolio management functions. **Underwriting Support:** + Demonstrates an understanding of applicable credit products and requirements. + Determine appropriate underwriting channel based on transaction size, collateral, and total to be approved. + Triage loan applications for missing financial information based on requirements. + Request and follow up with appropriate financial documents for new money and renewal requests. + Determine the appropriate underwriting channel along with the required documentation and manage the collection of required documentation. **Research & Documentation** : + Research imaged files to determine outstanding and required documentation required to underwrite loan. + Identify missing guarantor and/or co-borrowers within submitted loan application. + Screen loan applications for requests submitted in wrong channels. + Ensure recognition of several different types of financial documentation. Evaluate submitted information for completeness and accuracy as needed. + Verify borrower related debt and deposit information is correct and aligns with the origination. + Be versed in the recognition of a complete financial statement and have the ability to determine if the information is usable to the underwriter. **Administrative:** + Image supporting documents into loan origination system while following accuracy standards. + Upload financial data into the underwriting system. + Ability to compose and track written communication to customer and line partners. + Daily written and verbal communication with financial center personnel, management, and underwriters. **Required:** + Education: High School diploma or GED required; Ideal candidate will have a degree (Associate or Bachelor) preferred. + Prior experience in credit underwriting support, or role closely aligned with credit, loans and effectively supporting loan functions. + Communication: Above average written and oral communication skills including the ability to compose emails and communicate via telephone conversations to internal customers that properly represent First Horizon Bank and communicate the intent of the current loan application. Ability to use critical thinking to complete job responsibilities. Ability to make decisions independently based on training and written procedures and processes. + Technical knowledge: Basic knowledge of consumer and/or commercial loan documentation and products. Knowledge of internet research methods. Thorough knowledge of basic internet search engines. Good working knowledge of Microsoft Office, especially Microsoft Outlook is required. + nCinco knowledge preferred but not required. + HMDA (Home Mortgage Disclosure Act) knowledge preferred but not required **About Us** First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** (https://urldefense.com/v3/\_\_https:/********************/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) . **Benefit Highlights** - Medical with wellness incentives, dental, and vision - HSA with company match - Maternity and parental leave - Tuition reimbursement - Mentor program - 401(k) with 6% match - More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits **Follow Us** Facebook (****************************************** X formerly Twitter LinkedIn (*************************************************** Instagram YouTube (********************************************************** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

Location: Onsite in Memphis, TN; Maryville, TN; Birmingham, AL; Lafayette, LA; New Orleans, LA; Charlotte, NC; Raleigh, NC., Miami, FL or Dallas, TX Weekly Scheduled Hours: Monday-Friday 9am-5pm No sponsorship will be provided for this role. The Director of the Enterprise Project Management Office provides vision, leadership, and discipline for the bank's enterprise project and program portfolio. This role leads a team of Portfolio Managers and Project Managers to deliver enterprise-wide transformational initiatives that enhance client experience, strengthen risk and control environments, and drive operational efficiency and growth. The Director establishes and enforces governance, standards, and project controls; partners with senior leaders across Technology, Operations, Risk, Compliance, Finance, and Lines of Business; and ensures strategic alignment, value realization, and audit-ready execution. This opportunity will be based in one of First Horizon's office locations in the Southern footprint as engagement with business partners across the company is a key to success in this role. Duties and Responsibilities Enterprise Portfolio Strategy and Prioritization * Lead the intake, evaluation, and prioritization of projects and programs aligned to the bank's strategy, risk appetite, capital plans, and client outcomes. * Maintain an integrated multi-year transformation roadmap, balancing change capacity, regulatory commitments, and business value. * Partner with Lines of Business and Finance on business cases, benefits realization plans, and funding decisions. Program and Project Delivery Oversight * Oversee delivery of complex, cross-functional programs including digital and client experience transformation, core platform modernization, data and analytics, cybersecurity, and operational excellence. * Monitor scope, schedule, budget, quality, risks, issues, and benefits using objective metrics and KPIs; drive corrective actions and escalation management. * Remove impediments, negotiate trade-offs, and ensure inter-program dependency management. Governance, Standards, and Project Controls * Define and maintain the EPMO methodology, stage-gates, templates, and required artifacts across the project lifecycle. * Establish and lead portfolio governance forums to drive decision-making, resolve conflicts, and manage dependencies. * Ensure adherence to enterprise policies and regulatory expectations; maintain audit-ready documentation and evidence across initiatives. Financial and Resource Management * Oversee portfolio financials (capital and expense), forecasting, and variance management; ensure realization of targeted benefits and value. * Lead capacity planning, resource allocation, and workforce strategy across Portfolio Managers, Project Managers, and Project Control. Stakeholder Engagement and Collaboration * Build trusted relationships with senior leaders across Lines of Business, Technology, Operations, Risk, Compliance, Legal, Finance, and Internal Audit. * Promote a culture of delivery excellence, transparency, client-centricity, and continuous improvement across the bank. Tools, Reporting, and Analytics * Own the project management toolset and reporting ecosystem; deliver executive dashboards and insights as needed. * Standardize portfolio health reporting, scenario planning, and capacity models to inform timely decisions. * Performs all other duties as assigned Supervisory Responsibilities * Directly lead a team of Portfolio Managers, Project/Program Managers, and Project Control analysts in accordance with organizational policies and applicable laws. * Responsibilities include hiring, onboarding, coaching, performance management, and other associate relations matters. * Sets clear goals and career development paths; fosters inclusion, accountability, and high performance. Job Requirements * Bachelor's degree required in business, finance, information systems, or related field. * Master's degree (MBA or related) preferred or equivalent combination of education and experience. * 12-15+ years leading complex enterprise portfolios and programs, preferably in banking or financial services. * Proven track record delivering enterprise-wide transformation (digital, core modernization, data/analytics, operational excellence, regulatory change). * Strong strategic thinking, analytical problem solving, and data-driven decision-making. * Exceptional executive communication, negotiation, and influencing skills; able to simplify complex topics for diverse audiences. * Demonstrated ability to lead through ambiguity, manage competing priorities, and drive outcomes at enterprise scale. * Commitment to client-centric design, associate enablement, and continuous improvement. * Demonstrated success establishing and maturing PMO/EPMO functions, governance, and project controls. * Deep understanding of banking operations, client experience, and the regulatory and risk/control environment. * Expertise in portfolio management, governance design, financial management, and benefits realization. About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

The Relationship Banker is a trusted advisor who engages clients in meaningful, consultative conversations to understand their financial goals and align on solutions that meet their needs. In this role, you will drive growth by actively promoting and selling the bank's products and services. This role emphasizes deepening client relationships through excellent service, personalized advice, and proactive sales while supporting the banking center's overall sales goals. This role performs moderately complex to complex tasks. ESSENTIAL DUTIES AND RESPONSIBILITIES Sales and Business Development * Proactive Sales Engagement: Engage clients in consultative conversations to understand financial priorities and recommend personalized banking solutions, with an emphasis on deposit accounts, loans and lines of credit, and referrals to other lines of business within the Bank. * Growth Focus: Actively identify and fulfill client deposit and borrowing needs, guiding clients through deposit and loan options, opening deposit accounts, and taking loan applications. * Client-Centric Financial Advice: Through a consultative approach, provide personalized financial advice that aligns with clients' short-and-long term goals. Utilize a deep understanding of the bank's products and services while sharing comprehensive, tailored advice that enhance client satisfaction and loyalty. * Referrals: Recognize opportunities to deepen relationships with additional products and services and make referrals to bank partners, including but not limited to mortgage, wealth, private client, and business banking. * Proactive Client Outreach: Conduct regular calls to clients and prospects to offer tailored financial solutions. * Sales Leadership: Support a high-performing culture by coaching associates on sales, referrals, products and services as needed. Client experience * Responsible for supporting the teller line to keep the customer wait time to a minimum (performs processing of financial transactions as needed). * Deliver excellent client experiences consistently and promptly resolve client issues effectively. * Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning. Compliance and risk management * Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics. Operational efficiency * Assist in conducting and/or participating in meetings to promote sales, product knowledge and customer service. * Assist banking center management with "on the job training" of new associates. * Assist with dual control vault responsibilities and audit controls. * Stay informed of all operational updates and changes to ensure compliance with all current guidelines. * Perform all other job related duties as assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skill, and/or ability required. * High school diploma or general education degree (GED) * 2 - 5 years of experience as a Universal Banker or Teller COMPUTER AND OFFICE EQUIPMENT SKILLS Microsoft Office Suite, Salesforce As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements. DeGarmo Behavioral Assessment Requirement * All candidates must complete the DeGarmo Retail Behavioral Assessment to be considered for this position * The assessment takes approximately 12-15 minutes to complete * Assessment results must be submitted prior to having your application evaluated by Talent Acquisition About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Location: On site in Memphis, TN, Nashville, TN, Charlotte, NC, Raleigh, NC, New Orleans, LA, Miami, FL or Birmingham, AL. Summary: The Credit Card Rewards Strategist is a key product and strategy partner responsible for shaping and advancing the rewards and loyalty experience across First Horizon's credit card portfolio. This role works closely with Credit Card Product Managers to drive card usage, engagement, and customer loyalty through the design, execution, and ongoing optimization of rewards programs and campaigns. Serving as the subject matter expert for credit card rewards, this position owns day-to-day rewards strategy execution while helping define the long-term vision for how rewards support portfolio growth, customer value, and competitive differentiation. The ideal candidate is highly collaborative, analytically minded, and experienced in managing third-party rewards partners and cross-functional internal stakeholders. Responsibilities: * Partner with Credit Card Product Managers to design, execute, and optimize rewards programs and targeted campaigns that drive spend, engagement, and retention * Serve as the primary subject matter expert for credit card rewards, loyalty mechanics, and redemption structures * Manage relationships with third-party rewards vendors, including program performance, economics, and operational execution * Collaborate with marketing, analytics, digital, finance, risk, operations, and technology teams to ensure rewards initiatives are aligned with product strategy and business objectives * Analyze rewards performance, customer behavior, and ROI to inform enhancements and future program design * Support the development of a cohesive, forward-looking rewards strategy across the credit card portfolio, balancing customer value, cost efficiency, and competitive positioning * Identify process friction points for associates and clients, build compelling business cases, define requirements, and advocate for enhancements that elevate the credit card rewards program and client satisfaction. * Lead and support the rollout, testing, and ongoing management of new reward products, features, and compliance-driven changes. * Resolve reward escalations in partnership with technology, operations, and product teams, employing root cause analysis and driving to sustainable solutions. * Develop and refine metrics and control systems to assess reward trends, SLAs, and quality, ensuring risks are proactively identified and mitigated * Maintain documentation, contribute to training for associates, and facilitate knowledge sharing across relevant teams. Requirements: * Bachelor's degree in Business, Finance, Project Management, or a related field. Equivalent work experience considered. * 5+ years of relevant experience in credit card operations, implementations, project management, or product support preferable in financial services. * Strong understanding of card reward programs including: design, setup, financial, servicing and regulatory/compliance. * Demonstrated ability to use data to substantiate arguments, prioritize issues, report KPIs, and measure outcomes. * Exceptional analytical, problem-solving, and organizational skills with an ability to manage multiple concurrent projects and initiatives. * High levels of initiative, sound judgment, and demonstrated tact in communication and conflict resolution. * Ability to work independently and credibly across cross-functional teams, effectively engaging with associates at all levels and external partners. * Proficiency with project management tools, data analysis applications, and Microsoft Office About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Are you a people-person who enjoys interacting with clients and want to grow your career? As a part-time Teller, you work approximately 25 hours per week and you are the foundation of ensuring we are the area's preferred bank. You'll provide excellent service, accurately process financial transactions, promote First Horizon's products and services, and most importantly, jump start your career. We provide complete training to set up your success. Join us by applying today! Weekly Scheduled Hours: Monday-Friday 9am -5am Key Responsibilities Include Provide excellent customer service Accurately process banking transactions Promote First Horizon Bank's financial products and services Follow policies and procedures Qualifications Include At least a high school diploma or GED 6 months of cash handling or teller experience preferred or an equivalent combination of experience and education/training Experience with a 10-key calculator, and Microsoft Outlook, Word, and Excel DeGarmo Behavioral Assessment Requirement All candidates must complete the DeGarmo Retail Behavioral Assessment to be considered for this position The assessment takes approximately 12-15 minutes to complete Assessment results must be submitted prior to having your application evaluated by Talent Acquisition About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an environment where everyone's ideas are valued so that the team operates at its best. Our team members serve with humility and a deep commitment to their responsibility to be the best at serving their customers one opportunity at a time. Summary The Centralized Commercial Lending - Renewal Team is searching for a Commercial Underwriter II responsible for evaluating business loan applications based on established Bank policies and procedures. Candidate will evaluate the merits of an existing loan request in the $1MM-$3MM range of total exposure, and either recommend a decision to a senior credit officer or use their own authority to decision the application. Key Responsibilities Review cash flows and Moody's spreads either self-prepared or prepared by the Credit Analyst, conduct in-depth analyses of financial information to form a recommendation of approval or denial of new loans in accordance with the Bank's policy and procedures. Prepare Credit Origination Memorandum in a clearly written concise manner, identifying strengths, risks and mitigating factors. Review, analyze and evaluate financial and pertinent data to determine credit worthiness of loan prospects and merits of specific loan requests. Collaborate with Relationship Managers, leaders and Relationship Managers to gather all necessary information to present an accurate and complete assessment of the loan presented. Ability to prepare high quality, detailed credit approval documents that contain an in-depth analysis, an understanding of and identification of credit issues and risks. Ability to spread and interpret financial statements, tax returns, and projections using Excel. Ability to provide recommendations on loan structuring and alternative structures that may be more appropriate for the transaction. Ability to work in a high-volume environment, meeting or exceeding Service Level Agreements and turn time goals throughout the process, providing credit decisions in a timely manner. Work independently on special projects related to credit topics and issues as requested by Bank Credit team(s). Support the Bank's strong relationship banking culture through on-going internal partner contact, quality customer service, and superior product knowledge. Understand and adhere to the Bank's Bank Secrecy Act policy and procedures and "know your customer/enhanced due diligence" guidelines. Brings any suspicious activity to the attention of a supervisor, or the Bank Secrecy Act Officer. Follow all Bank policies and procedures to ensure compliance with all laws and regulations. May perform other duties as assigned. Requirements Bachelor's degree required for consideration or equivalent combination of education and experience Three (3) to five (5) years of commercial credit underwriting experience Knowledge/Skills/Abilities/Training/Systems Fundamental understanding of commercial credit underwriting. Ability to interact with all levels of clients, staff and management. Ability to work successfully in a deadline driven team environment. Strong MS Office skills, especially with Excel. Must be organized and detail oriented with the ability to multitask. Must be able to work independently and make sound decisions. Good written and oral communication skills. Good fundamental understanding of general bank operations, proficient understanding of the components of financial planning, deposit products, small business products, investment and insurance products. Knowledge of Moody's CreditLens preferred Knowledge of nCino preferred About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Responsible for working independently on complex issues, while exhibiting a solid understanding of loan documentation and closing procedures; corroborates with attorneys in reviewing loan documentation to reduce bank risk and ensure completeness and accuracy of all documents. Produces Laser Pro documentation for in house closings. Has authority to inform appropriate personnel that the loan cannot be closed until certain documents, authority, or insurance is received to ensure the loan is closed in accordance with the approval and the Bank is adequately protected and the collateral is perfected. **ESSENTIAL DUTIES AND RESPONSIBILITIES** + Review all necessary loan documents, and work with outside counsel to ensure that all required documents are complete and accurate + Ensure adequate approval authority is obtained prior to closings + Identify and perform necessary pre-closing lien searches + Ensure adequate insurance is obtained prior to closing + Confirm and verify collateral values, as required in the approval + Review and determine that all required documentation is in place and acceptable for closing a loan; at times may have to inform the appropriate personnel that the loan cannot be closed until certain documents to protect the Bank's position are obtained + Review existing documentation for loan relationship with Bank for renewals and increases + Produce Laser Pro documents for in house closings + Upload collected documentation into the Bank's imaging system + Complete the auto-generated checklists in the Bank's system of record + Address and clear any exceptions in bank system of record as it relates to loan closer due diligence + Assist in other duties and special projects as requested + Performs all other duties as assigned **SUPERVISORY RESPONSIBILITIES** + No supervisory responsibilities **QUALIFICATIONS** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. **About Us** First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** (https://urldefense.com/v3/\_\_https:/********************/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) . **Benefit Highlights** - Medical with wellness incentives, dental, and vision - HSA with company match - Maternity and parental leave - Tuition reimbursement - Mentor program - 401(k) with 6% match - More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits **Follow Us** Facebook (****************************************** X formerly Twitter LinkedIn (*************************************************** Instagram YouTube (********************************************************** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

The Mortgage Processor Role will be responsible for performing a variety of documentation duties related to both agency and portfolio loans while ensuring compliance with policies and procedures for all loan products. Candidates must possess proficiency with technology and a strong sense of urgency with an ability to work in a team environment while maintaining excellent organization and communication skills. Candidates must also have the ability to self-manage a pipeline of 25-35 loans at all times. Essential Duties and Responsibilities: • Ability to self-manage a pipeline of 25-35 loans on a daily/weekly basis. • Ability to calculate complex income streams and assist in restructuring of loan files. • Maintain daily workflow prioritization to ensure closing dates are met. • Adhere to published SLAs to promote effective pipeline management. • Order all required verifications and documentation as required by product guidelines and underwriting. • Analyze and ensure all documentation received are accurate and meets product guidelines and underwriting conditions. • Responsible for monitoring rate locks and initiating any Change of Circumstances for re-disclosure requirements. • Ensure follow-up to all Pre-Funding and Post-Closing Audits as requested. • Provide excellent customer service to both internal and external clients. • Communicate effectively with all parties to the transaction to keep them informed of file status. • Mentor and provide assistance to Mortgage Processors I and II. • All other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. • High school Diploma or General education degree with a minimum of five years of Mortgage Loan Processing experience. • Ability to effectively use various computer software applications. • Ability to embrace and adopt all Technology as set forth by the line(s) of businesses. • Working knowledge of Mortgage Residential Loan Workflow from Origination to Post Closing. • Basic accounting and mathematical skills. • Ability to effectively Multitask. • Work successfully in a fast-paced working environment and meet critical deadlines. • Delivers excellent verbal customer service. • Demonstrates Leadership • Excellent interpersonal skills/Champions Teamwork • Goal and success oriented. • Self-Starter • Highly organized, proven track record of successfully managing Time and Pipeline execution. • A “sales” mindset • Retail channel experience (partnering with MLOs, Operations, Underwriters, Regional Mgrs. & Bank Execs). • Focus on Quality and Understanding of Regulation/Compliance requirements. • Excellent verbal and written communication skills, bi-lingual in English and Spanish helpful. • Ability to effectively multi-task, work well in a fast-paced working environment and meet critical deadlines. • Commitment to a positive customer experience (internal and external). NMLS Language As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements. About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

**No sponsorship will be provided for this role.** The Systems Architect leads the design, governance, and end‑to‑end delivery of Microsoft 365 services-ensuring reliability, security, compliance, and great associate experiences in a regulated environment. **Weekly Scheduled Hours: Monday-Friday 9am- 5pm** **Key Responsibilities** Own enterprise architecture for Microsoft 365: Exchange Online, SharePoint Online, OneDrive, Teams, Entra ID (Azure AD), Intune/Endpoint Manager, and Microsoft Purview/Compliance. Define standards, reference architectures, and roadmaps for identity, messaging, collaboration, and device management across hybrid/on‑prem and cloud environments. Lead migrations and modernization (e.g., Exchange/SharePoint to Online), tenant‑to‑tenant moves, and hybrid identity (AD DS + Entra ID) integrations. Implement Zero Trust controls: Conditional Access, MFA, RBAC/PIM, DLP, sensitivity labels, retention, eDiscovery, audit and alerting, and secure sharing policies. Establish Microsoft 365 governance: tenant configuration baselines, change management, environment segmentation, lifecycle management, and license optimization. Automate operations with PowerShell and Microsoft Graph; build runbooks, deployment pipelines, and monitoring dashboards for reliability and performance. Integrate Microsoft 365 with enterprise platforms (e.g., SIEM/Sentinel, email security gateways, eDiscovery/archiving, ITSM/ServiceNow) and key third parties. Partner with Information Security, Risk, Legal/Compliance, Network, End User Computing, and Vendor Management to meet regulatory expectations (e.g., GLBA/FFIEC) and protect client information. Design and test business continuity/disaster recovery for collaboration and messaging services; lead major incident response and post‑mortems. Provide Level 3/architecture‑level guidance, mentor engineers, and produce high‑quality documentation (diagrams, standards, runbooks). **Qualifications** 7+ years in enterprise IT, including 3-5+ years architecting Microsoft 365/Entra ID in mid‑to‑large organizations. Expert knowledge of Exchange Online, Teams, SharePoint Online/OneDrive, Entra ID, Intune/Endpoint Manager, and Microsoft Purview/Compliance features. Strong identity and access background: SSO/Federation, SAML/OAuth/OIDC, Conditional Access/MFA, RBAC/PIM, and hybrid AD. Security/compliance experience in regulated environments: DLP, retention/eDiscovery, audit, data classification/sensitivity labels, and secure external collaboration. Proficiency in PowerShell and Microsoft Graph; proven automation of tenant configuration, license management, and operational tasks. Working knowledge of networking and email fundamentals: DNS, SMTP, TLS, proxy/firewall considerations for Microsoft 365 endpoints. Excellent communication and stakeholder engagement skills; able to translate complex designs into clear guidance for associates and leaders. Bachelor's degree in Computer Science, Information Systems, or equivalent experience. **Preferred** Experience with Teams Phone/voice, Microsoft Defender for Office 365, Sentinel/SIEM integrations, and Power Platform governance. Background in financial services or other highly regulated industries. Certifications: Microsoft 365 Certified: Enterprise Administrator Expert (MS‑102), Azure Solutions Architect Expert (AZ‑305) **About Us** First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** (https://urldefense.com/v3/\_\_https:/********************/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) . **Benefit Highlights** - Medical with wellness incentives, dental, and vision - HSA with company match - Maternity and parental leave - Tuition reimbursement - Mentor program - 401(k) with 6% match - More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook (****************************************** X formerly Twitter LinkedIn (*************************************************** Instagram YouTube (********************************************************** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

Location: On site in Memphis, TN, Atlanta, GA, Nashville, TN, Charlotte, NC, New Orleans, LA, or Dallas, TX The Credit Analyst will work directly with the deal team in analyzing, underwriting and monitoring all credit facilities within their portfolio. As a Credit Analyst, the individual will learn the basics of deal making and loan structures while being exposed to other departments within the Bank. The Credit Analyst is an excellent first position in banking that paves the way to numerous other opportunities within First Horizon including sales, credit, relationship management, loan review or other similar positions. Work with the Portfolio Manager (PM) and Relationship Manager (RM) in completing at least 80% of the credit analysis. The credit analysis is Commercial Banking's primary document for analyzing and underwriting all new and outstanding loans. The credit analyst performs an in depth analysis on the borrower's ability to repay focusing on the company and owner's background, recent and historical financial performance, guarantor's (if applicable) financial condition, collateral performance, risk rating, risk-adjusted return on capital, and several other factors related to First Horizon's underwriting policies and guidelines. Duties and Responsibilities: * Work directly with PM, RM and clients to address needs efficiently and accurately * Spread financial statements * Provide advanced analysis in assessing and evaluating current and new business opportunities * Interact with clients and LOB leaders through email, phone conversations, field exams, bank group meetings, etc. * Project manage complex credit requests and analyses and see them through to completion * Identify emerging industry trends and proactively monitor the risk in the current book of business * Attend credit meetings and learn to properly present modifications and new to bank opportunities to internal credit partners for final approval Knowledge and Skills: * Critical thinker possessing superior analytical abilities with the ability to reach logical conclusions based on the available information * Microsoft Office: Strong excel and presentation building skills * Ability to manage multiple projects, while maintaining high attention to detail * Self-starter attitude * Flexibility and proven ability to diagnose and resolve issues * Intellectually curious, ability to think outside the box, assertive * Hard working, smart, creative, analytical, driven, exceptionally organized * Strong communication skills and results driven * Ability to work and excel in a team environment Education: * Bachelor's degree (BBA or BS) in Accounting, Finance, or a closely related field. * Exceptional educational background required * CFA or CPA candidates preferred About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

The Relationship Banker is a trusted advisor who engages clients in meaningful, consultative conversations to understand their financial goals and align on solutions that meet their needs. In this role, you will drive growth by actively promoting and selling the bank's products and services. This role emphasizes deepening client relationships through excellent service, personalized advice, and proactive sales while supporting the banking center's overall sales goals. This role performs moderately complex to complex tasks. ESSENTIAL DUTIES AND RESPONSIBILITIES Sales and Business Development Proactive Sales Engagement: Engage clients in consultative conversations to understand financial priorities and recommend personalized banking solutions, with an emphasis on deposit accounts, loans and lines of credit, and referrals to other lines of business within the Bank. Growth Focus: Actively identify and fulfill client deposit and borrowing needs, guiding clients through deposit and loan options, opening deposit accounts, and taking loan applications. Client-Centric Financial Advice: Through a consultative approach, provide personalized financial advice that aligns with clients' short-and-long term goals. Utilize a deep understanding of the bank's products and services while sharing comprehensive, tailored advice that enhance client satisfaction and loyalty. Referrals: Recognize opportunities to deepen relationships with additional products and services and make referrals to bank partners, including but not limited to mortgage, wealth, private client, and business banking. Proactive Client Outreach: Conduct regular calls to clients and prospects to offer tailored financial solutions. Sales Leadership: Support a high-performing culture by coaching associates on sales, referrals, products and services as needed. Client experience Responsible for supporting the teller line to keep the customer wait time to a minimum (performs processing of financial transactions as needed). Deliver excellent client experiences consistently and promptly resolve client issues effectively. Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning. Compliance and risk management Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics. Operational efficiency Assist in conducting and/or participating in meetings to promote sales, product knowledge and customer service. Assist banking center management with “on the job training” of new associates. Assist with dual control vault responsibilities and audit controls. Stay informed of all operational updates and changes to ensure compliance with all current guidelines. Perform all other job related duties as assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skill, and/or ability required. High school diploma or general education degree (GED) 2 - 5 years of experience as a Universal Banker or Teller COMPUTER AND OFFICE EQUIPMENT SKILLS Microsoft Office Suite, Salesforce As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements. DeGarmo Behavioral Assessment Requirement All candidates must complete the DeGarmo Retail Behavioral Assessment to be considered for this position The assessment takes approximately 12-15 minutes to complete Assessment results must be submitted prior to having your application evaluated by Talent Acquisition About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

**Location:** On site in Memphis, TN, Nashville, TN, Charlotte, NC, Raleigh, NC, New Orleans, LA, Miami, FL or Birmingham, AL. **Summary:** The Credit Card Rewards Strategist is a key product and strategy partner responsible for shaping and advancing the rewards and loyalty experience across First Horizon's credit card portfolio. This role works closely with Credit Card Product Managers to drive card usage, engagement, and customer loyalty through the design, execution, and ongoing optimization of rewards programs and campaigns. Serving as the subject matter expert for credit card rewards, this position owns day-to-day rewards strategy execution while helping define the long-term vision for how rewards support portfolio growth, customer value, and competitive differentiation. The ideal candidate is highly collaborative, analytically minded, and experienced in managing third-party rewards partners and cross-functional internal stakeholders. **Responsibilities:** + Partner with Credit Card Product Managers to design, execute, and optimize rewards programs and targeted campaigns that drive spend, engagement, and retention + Serve as the primary subject matter expert for credit card rewards, loyalty mechanics, and redemption structures + Manage relationships with third-party rewards vendors, including program performance, economics, and operational execution + Collaborate with marketing, analytics, digital, finance, risk, operations, and technology teams to ensure rewards initiatives are aligned with product strategy and business objectives + Analyze rewards performance, customer behavior, and ROI to inform enhancements and future program design + Support the development of a cohesive, forward-looking rewards strategy across the credit card portfolio, balancing customer value, cost efficiency, and competitive positioning + Identify process friction points for associates and clients, build compelling business cases, define requirements, and advocate for enhancements that elevate the credit card rewards program and client satisfaction. + Lead and support the rollout, testing, and ongoing management of new reward products, features, and compliance-driven changes. + Resolve reward escalations in partnership with technology, operations, and product teams, employing root cause analysis and driving to sustainable solutions. + Develop and refine metrics and control systems to assess reward trends, SLAs, and quality, ensuring risks are proactively identified and mitigated + Maintain documentation, contribute to training for associates, and facilitate knowledge sharing across relevant teams. **Requirements:** + Bachelor's degree in Business, Finance, Project Management, or a related field. Equivalent work experience considered. + 5+ years of relevant experience in credit card operations, implementations, project management, or product support preferable in financial services. + Strong understanding of card reward programs including: design, setup, financial, servicing and regulatory/compliance. + Demonstrated ability to use data to substantiate arguments, prioritize issues, report KPIs, and measure outcomes. + Exceptional analytical, problem-solving, and organizational skills with an ability to manage multiple concurrent projects and initiatives. + High levels of initiative, sound judgment, and demonstrated tact in communication and conflict resolution. + Ability to work independently and credibly across cross-functional teams, effectively engaging with associates at all levels and external partners. + Proficiency with project management tools, data analysis applications, and Microsoft Office **About Us** First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** (https://urldefense.com/v3/\_\_https:/********************/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) . **Benefit Highlights** - Medical with wellness incentives, dental, and vision - HSA with company match - Maternity and parental leave - Tuition reimbursement - Mentor program - 401(k) with 6% match - More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits **Follow Us** Facebook (****************************************** X formerly Twitter LinkedIn (*************************************************** Instagram YouTube (********************************************************** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

**Location: On site in New Orleans, LA, Birmingham, AL, Charlotte, NC, Raleigh, NC, Memphis, TN, Nashville, TN, Houston, TX, Dallas, TX, or Miami, FL** The DocuSign Business Analyst supports the DocuSign Product Owner in enhancing, implementing, and supporting DocuSign solutions across the bank. This role acts as a liaison between line of business partners, technology teams, vendors, and management to elicit requirements and deliver solutions that improve the client and associate experience. **Key Responsibilities:** + Collaborate with the Product Owner to define and prioritize business requirements for strategic projects, product enhancements, and production support related to DocuSign. + Elicit, document, and validate business and functional requirements by engaging stakeholders and translating business needs into detailed specifications. + Develop user stories and acceptance criteria and participate in Agile ceremonies, including daily standups, sprint planning, and retrospectives. + Coordinate with Quality Assurance to plan and support testing of DocuSign implementations, enhancements, and issue resolution. + Work with the Product Owner and vendor partners to monitor product enhancements, evaluate software releases, and address support cases. + Identify and document process improvement opportunities, and assess potential solutions for fit with both business and technology needs. + Participate in deployment, testing, and implementation of DocuSign releases, monitoring for successful delivery and adoption. + Manage and triage support tickets, analyze issues, and drive resolution in partnership with technical teams and vendors. + Provide training and support to DocuSign users, assisting with adoption and ongoing improvement efforts. **Qualifications** + Bachelor's degree in Business, Information Technology, or related field preferred. + Experience as a Business Analyst or similar role, ideally with exposure to DocuSign or comparable digital workflow platforms. + Strong communication skills, with experience in facilitating meetings and documenting requirements. + Understanding of Agile methodologies and experience with user story writing. + Ability to build relationships across business functions, technology teams, and vendor partners. + Strong organizational skills and attention to detail. **About Us** First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* **Benefit Highlights** - Medical with wellness incentives, dental, and vision - HSA with company match - Maternity and parental leave - Tuition reimbursement - Mentor program - 401(k) with 6% match - More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits **Follow Us** Facebook (****************************************** X formerly Twitter LinkedIn (*************************************************** Instagram YouTube (********************************************************** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

Provide quality, accurate and timely customer service involving daily processing of financial transactions and opening accounts in a retail banking environment. Introduce bank products and services through outreach to prospects and provide tailored recommendations to existing clients to deepen relationships. Perform related duties i.e. outbound sales calls as required to achieve banking center goals (meet/exceed sales goals/referral goals) and provide support to banking center management. ESSENTIAL DUTIES AND RESPONSIBILITIES Sales and service Provide both teller and platform support as needed to keep client wait times to a minimum and to provide quality customer service. Teller support includes performing daily processing of financial transactions, i.e. deposits, handling currency, coin, and cashing checks. Platform support includes opening checking accounts, savings accounts, and provide all other deposit product services. Identify client needs through consultative conversations and recommend appropriate products and services to meet those needs. Open and process new demand and time deposit accounts including savings accounts, IRAs, certificates of deposit, and money market accounts. Cross-sell and make referrals to bank partners to generate new business and deepen existing client relationships. Conduct regular outbound calls to clients and prospects, including participating in client/prospect calling activities during special deposit/loan campaigns. Assist client with loan application for personal/retail consumer needs and “handing off” the processing of these applications to the appropriate associate. Client experience Research and resolve problems and respond to client inquiries on account status. Deliver excellent client experiences consistently and promptly resolve client issues effectively. Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning. Compliance and risk management Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics. Operational efficiency Assist banking center associates with all aspects of daily operations as needed, including audit controls. Assist banking center management with “on the job training” of new associates. Stay informed of all operational updates and changes to ensure compliance with all current guidelines. Perform all other job-related duties as assigned QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skill, and/or ability required and may be substituted with an equivalent combination of education and experience. High school diploma or general education degree (GED) and 1 year of experience as a Teller preferred. As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements. Hours: Monday - Thursday / 8:30 AM - 4:30 PM Friday / 8:30 AM - 5:30 PM DeGarmo Behavioral Assessment Requirement All candidates must complete the DeGarmo Retail Behavioral Assessment to be considered for this position The assessment takes approximately 12-15 minutes to complete Assessment results must be submitted prior to having your application evaluated by Talent Acquisition About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an environment where everyone's ideas are valued so that the team operates at its best. Our team members serve with humility and a deep commitment to their responsibility to be the best at serving their customers one opportunity at a time. **Summary** The Centralized Commercial Lending - Renewal Team is searching for a Commercial Underwriter II responsible for evaluating business loan applications based on established Bank policies and procedures. Candidate will evaluate the merits of an existing loan request in the $1MM-$3MM range of total exposure, and either recommend a decision to a senior credit officer or use their own authority to decision the application. **Key Responsibilities** + Review cash flows and Moody's spreads either self-prepared or prepared by the Credit Analyst, conduct in-depth analyses of financial information to form a recommendation of approval or denial of new loans in accordance with the Bank's policy and procedures. Prepare Credit Origination Memorandum in a clearly written concise manner, identifying strengths, risks and mitigating factors. Review, analyze and evaluate financial and pertinent data to determine credit worthiness of loan prospects and merits of specific loan requests. Collaborate with Relationship Managers, leaders and Relationship Managers to gather all necessary information to present an accurate and complete assessment of the loan presented. + Ability to prepare high quality, detailed credit approval documents that contain an in-depth analysis, an understanding of and identification of credit issues and risks. Ability to spread and interpret financial statements, tax returns, and projections using Excel. + Ability to provide recommendations on loan structuring and alternative structures that may be more appropriate for the transaction. + Ability to work in a high-volume environment, meeting or exceeding Service Level Agreements and turn time goals throughout the process, providing credit decisions in a timely manner. + Work independently on special projects related to credit topics and issues as requested by Bank Credit team(s). + Support the Bank's strong relationship banking culture through on-going internal partner contact, quality customer service, and superior product knowledge. Understand and adhere to the Bank's Bank Secrecy Act policy and procedures and "know your customer/enhanced due diligence" guidelines. Brings any suspicious activity to the attention of a supervisor, or the Bank Secrecy Act Officer. Follow all Bank policies and procedures to ensure compliance with all laws and regulations. + May perform other duties as assigned. **Requirements** + Bachelor's degree required for consideration or equivalent combination of education and experience + Three (3) to five (5) years of commercial credit underwriting experience **Knowledge/Skills/Abilities/Training/Systems** + Fundamental understanding of commercial credit underwriting. + Ability to interact with all levels of clients, staff and management. + Ability to work successfully in a deadline driven team environment. + Strong MS Office skills, especially with Excel. + Must be organized and detail oriented with the ability to multitask. + Must be able to work independently and make sound decisions. + Good written and oral communication skills. + Good fundamental understanding of general bank operations, proficient understanding of the components of financial planning, deposit products, small business products, investment and insurance products. + Knowledge of Moody's CreditLens preferred + Knowledge of nCino preferred **About Us** First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** (https://urldefense.com/v3/\_\_https:/********************/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) . **Benefit Highlights** - Medical with wellness incentives, dental, and vision - HSA with company match - Maternity and parental leave - Tuition reimbursement - Mentor program - 401(k) with 6% match - More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits **Follow Us** Facebook (****************************************** X formerly Twitter LinkedIn (*************************************************** Instagram YouTube (********************************************************** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

The Mortgage Processor Role will be responsible for performing a variety of documentation duties related to both agency and portfolio loans while ensuring compliance with policies and procedures for all loan products. Candidates must possess proficiency with technology and a strong sense of urgency with an ability to work in a team environment while maintaining excellent organization and communication skills. Candidates must also have the ability to self-manage a pipeline of 25-35 loans at all times. **Essential Duties and Responsibilities** : - Ability to self-manage a pipeline of 25-35 loans on a daily/weekly basis. - Ability to calculate complex income streams and assist in restructuring of loan files. - Maintain daily workflow prioritization to ensure closing dates are met. - Adhere to published SLAs to promote effective pipeline management. - Order all required verifications and documentation as required by product guidelines and underwriting. - Analyze and ensure all documentation received are accurate and meets product guidelines and underwriting conditions. - Responsible for monitoring rate locks and initiating any Change of Circumstances for re-disclosure requirements. - Ensure follow-up to all Pre-Funding and Post-Closing Audits as requested. - Provide excellent customer service to both internal and external clients. - Communicate effectively with all parties to the transaction to keep them informed of file status. - Mentor and provide assistance to Mortgage Processors I and II. - All other duties as assigned **Qualifications** : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. - High school Diploma or General education degree with a minimum of five years of Mortgage Loan Processing experience. - Ability to effectively use various computer software applications. - Ability to embrace and adopt all Technology as set forth by the line(s) of businesses. - Working knowledge of Mortgage Residential Loan Workflow from Origination to Post Closing. - Basic accounting and mathematical skills. - Ability to effectively Multitask. - Work successfully in a fast-paced working environment and meet critical deadlines. - Delivers excellent verbal customer service. - Demonstrates Leadership - Excellent interpersonal skills/Champions Teamwork - Goal and success oriented. - Self-Starter - Highly organized, proven track record of successfully managing Time and Pipeline execution. - A "sales" mindset - Retail channel experience (partnering with MLOs, Operations, Underwriters, Regional Mgrs. & Bank Execs). - Focus on Quality and Understanding of Regulation/Compliance requirements. - Excellent verbal and written communication skills, bi-lingual in English and Spanish helpful. - Ability to effectively multi-task, work well in a fast-paced working environment and meet critical deadlines. - Commitment to a positive customer experience (internal and external). **NMLS Language** As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements. **About Us** First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* **Benefit Highlights** - Medical with wellness incentives, dental, and vision - HSA with company match - Maternity and parental leave - Tuition reimbursement - Mentor program - 401(k) with 6% match - More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits **Follow Us** Facebook X formerly Twitter LinkedIn Instagram YouTube Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

No sponsorship will be provided for this role. The Systems Architect leads the design, governance, and end‑to‑end delivery of Microsoft 365 services-ensuring reliability, security, compliance, and great associate experiences in a regulated environment. Weekly Scheduled Hours: Monday-Friday 9am- 5pm Key Responsibilities Own enterprise architecture for Microsoft 365: Exchange Online, SharePoint Online, OneDrive, Teams, Entra ID (Azure AD), Intune/Endpoint Manager, and Microsoft Purview/Compliance. Define standards, reference architectures, and roadmaps for identity, messaging, collaboration, and device management across hybrid/on‑prem and cloud environments. Lead migrations and modernization (e.g., Exchange/SharePoint to Online), tenant‑to‑tenant moves, and hybrid identity (AD DS + Entra ID) integrations. Implement Zero Trust controls: Conditional Access, MFA, RBAC/PIM, DLP, sensitivity labels, retention, eDiscovery, audit and alerting, and secure sharing policies. Establish Microsoft 365 governance: tenant configuration baselines, change management, environment segmentation, lifecycle management, and license optimization. Automate operations with PowerShell and Microsoft Graph; build runbooks, deployment pipelines, and monitoring dashboards for reliability and performance. Integrate Microsoft 365 with enterprise platforms (e.g., SIEM/Sentinel, email security gateways, eDiscovery/archiving, ITSM/ServiceNow) and key third parties. Partner with Information Security, Risk, Legal/Compliance, Network, End User Computing, and Vendor Management to meet regulatory expectations (e.g., GLBA/FFIEC) and protect client information. Design and test business continuity/disaster recovery for collaboration and messaging services; lead major incident response and post‑mortems. Provide Level 3/architecture‑level guidance, mentor engineers, and produce high‑quality documentation (diagrams, standards, runbooks). Qualifications 7+ years in enterprise IT, including 3-5+ years architecting Microsoft 365/Entra ID in mid‑to‑large organizations. Expert knowledge of Exchange Online, Teams, SharePoint Online/OneDrive, Entra ID, Intune/Endpoint Manager, and Microsoft Purview/Compliance features. Strong identity and access background: SSO/Federation, SAML/OAuth/OIDC, Conditional Access/MFA, RBAC/PIM, and hybrid AD. Security/compliance experience in regulated environments: DLP, retention/eDiscovery, audit, data classification/sensitivity labels, and secure external collaboration. Proficiency in PowerShell and Microsoft Graph; proven automation of tenant configuration, license management, and operational tasks. Working knowledge of networking and email fundamentals: DNS, SMTP, TLS, proxy/firewall considerations for Microsoft 365 endpoints. Excellent communication and stakeholder engagement skills; able to translate complex designs into clear guidance for associates and leaders. Bachelor's degree in Computer Science, Information Systems, or equivalent experience. Preferred Experience with Teams Phone/voice, Microsoft Defender for Office 365, Sentinel/SIEM integrations, and Power Platform governance. Background in financial services or other highly regulated industries. Certifications: Microsoft 365 Certified: Enterprise Administrator Expert (MS‑102), Azure Solutions Architect Expert (AZ‑305) About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

**Location:** On site in Memphis, TN, Atlanta, GA, Nashville, TN, Charlotte, NC, New Orleans, LA, or Dallas, TX The Credit Analyst will work directly with the deal team in analyzing, underwriting and monitoring all credit facilities within their portfolio. As a Credit Analyst, the individual will learn the basics of deal making and loan structures while being exposed to other departments within the Bank. The Credit Analyst is an excellent first position in banking that paves the way to numerous other opportunities within First Horizon including sales, credit, relationship management, loan review or other similar positions. Work with the Portfolio Manager (PM) and Relationship Manager (RM) in completing at least 80% of the credit analysis. The credit analysis is Commercial Banking's primary document for analyzing and underwriting all new and outstanding loans. The credit analyst performs an in depth analysis on the borrower's ability to repay focusing on the company and owner's background, recent and historical financial performance, guarantor's (if applicable) financial condition, collateral performance, risk rating, risk-adjusted return on capital, and several other factors related to First Horizon's underwriting policies and guidelines. **Duties and Responsibilities:** + Work directly with PM, RM and clients to address needs efficiently and accurately + Spread financial statements + Provide advanced analysis in assessing and evaluating current and new business opportunities + Interact with clients and LOB leaders through email, phone conversations, field exams, bank group meetings, etc. + Project manage complex credit requests and analyses and see them through to completion + Identify emerging industry trends and proactively monitor the risk in the current book of business + Attend credit meetings and learn to properly present modifications and new to bank opportunities to internal credit partners for final approval **Knowledge and Skills:** + Critical thinker possessing superior analytical abilities with the ability to reach logical conclusions based on the available information + Microsoft Office: Strong excel and presentation building skills + Ability to manage multiple projects, while maintaining high attention to detail + Self-starter attitude + Flexibility and proven ability to diagnose and resolve issues + Intellectually curious, ability to think outside the box, assertive + Hard working, smart, creative, analytical, driven, exceptionally organized + Strong communication skills and results driven + Ability to work and excel in a team environment **Education:** + Bachelor's degree (BBA or BS) in Accounting, Finance, or a closely related field. + Exceptional educational background required + CFA or CPA candidates preferred **About Us** First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** (https://urldefense.com/v3/\_\_https:/********************/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) . **Benefit Highlights** - Medical with wellness incentives, dental, and vision - HSA with company match - Maternity and parental leave - Tuition reimbursement - Mentor program - 401(k) with 6% match - More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits **Follow Us** Facebook (****************************************** X formerly Twitter LinkedIn (*************************************************** Instagram YouTube (********************************************************** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.