First Horizon Bank jobs in Raleigh, NC - 74 jobs

This role requires associates to work in person at a First Horizon Bank location within the bank's operational footprint. Remote or hybrid work is not offered for this position. Position Overview: First Horizon Bank is seeking a detail-oriented and collaborative Business Analyst to support the ongoing development, enhancement, and optimization of our nCino lending solution. The ideal candidate will be passionate about improving digital processes and client experience, with experience in banking, lending processes, and supporting technology platforms such as nCino or Salesforce. Key Responsibilities: * Serve as a liaison between business associates (including line of business, credit, and risk teams) and technology partners for the nCino lending platform * Gather, analyze, and document business requirements and translate them into clear technical solutions for developers * Map out current lending workflows and identify opportunities for process improvements, automation, and optimal use of the nCino platform * Facilitate discussions, requirements workshops, and feedback sessions with associates and stakeholders to ensure the platform aligns with business objectives and enhances the experience for our clients * Develop use cases, user stories, and business process documents to guide system enhancements or new feature deployments * Support testing activities, including test case creation, system validation, and user acceptance testing for nCino updates * Assist with change management, training, and documentation to support successful system adoption by associates * Monitor platform performance and generate reports to track key metrics, user adoption, and issue resolution Required Qualifications: * Bachelor's degree in Business, Information Technology, Finance, or a related field. * Minimum 3 years of experience in business analysis, preferably within the financial services industry * Prior experience working with nCino, Salesforce, or other digital lending systems is strongly preferred * Solid understanding of commercial or consumer lending operations, regulatory considerations, and client experience best practices * Exceptional analytical, problem-solving, and communication skills * Proficiency with requirements documentation, workflow mapping, and data analysis tools * Experience working in Agile/Scrum environments is a plus Preferred Qualifications: * Experience with process improvement initiatives, system implementations, or technology-driven change management in a banking environment * Familiarity with project management and collaboration tools such as JIRA, Confluence, etc. * Proficient in advanced Excel functions, Word, and PowerPoint About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION:The Financial Center Manager will participate in a comprehensive, customized on-boarding and education program. This includes rotations in Operations, Sales & Service, Lending, Small Business, Preferred and Sales & Operations Management. The role will provide a robust learning approach for successful candidates to prepare for a Financial Center Manager role. After successful completion of the training program, the FCMA role will be placed in a Financial Center. ESSENTIAL DUTIES & RESPONSIBILITIES: + Complete FCMA roadmap as intended and all onboarding activities from day one to program completion, including the successful completion of a Consultative Selling Skills Certification + Become proficient at deepening Consumer and Small Business customer relationships by providing a memorable customer experience + Gain knowledge, demonstrate and maintain a working knowledge of Fifth Third's products, services processes, and internal resources to stay informed, guide and lead the team + Become skilled at the consultative sales process to proactively identify the financial needs of current or prospective customers and recommend the appropriate solutions to meet those needs + Understand how to develop an integrated book of business strategy in which all customers, through all channels, have a Financial Needs Assessment (FNA) and are assigned to the best banker for proactive ongoing support + Learn how to source, develop, coach and lead a team that reinforces our Core Values and business strategies + Learn to cultivate a One Bank culture that proactively collaborates with business partners + Participate in activities that benefit the communities we serve + Follow the Bancorp Code of Business Conduct and Ethics and other related policies and procedures, modeling the ethical behavior expected from every employee + Additional duties as assigned SUPERVISORY RESPONSIBILITIES:Assist in providing employees timely, candid and constructive feedback; assist in the development of employees to their full potential and provides challenging opportunities that enhance employee career growth; recognize and reward employees for accomplishments. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: + College degree or two (2) or more years of leadership experience in a sales environment + Ability to professionally represent Fifth Third Bank in verbal and written communication + Capable of analyzing credit and financial information + Ability to successfully execute and coach sales activities + Exhibits business acumen + Demonstrated ability in making sound decisions + This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration. WORKING CONDITIONS: + Normal office environment. + Extended viewing of computer screens. + Periodic travel within the Bancorp footprint to attend meetings and/or training. #LI-DH2 Financial Center Manager Associate - Raleigh At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Raleigh, North Carolina 27612 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Location: On site in New Orleans, LA, Birmingham, AL, Charlotte, NC, Raleigh, NC, Memphis, TN, Nashville, TN, Houston, TX, Dallas, TX, or Miami, FL The DocuSign Business Analyst supports the DocuSign Product Owner in enhancing, implementing, and supporting DocuSign solutions across the bank. This role acts as a liaison between line of business partners, technology teams, vendors, and management to elicit requirements and deliver solutions that improve the client and associate experience. Key Responsibilities: * Collaborate with the Product Owner to define and prioritize business requirements for strategic projects, product enhancements, and production support related to DocuSign. * Elicit, document, and validate business and functional requirements by engaging stakeholders and translating business needs into detailed specifications. * Develop user stories and acceptance criteria and participate in Agile ceremonies, including daily standups, sprint planning, and retrospectives. * Coordinate with Quality Assurance to plan and support testing of DocuSign implementations, enhancements, and issue resolution. * Work with the Product Owner and vendor partners to monitor product enhancements, evaluate software releases, and address support cases. * Identify and document process improvement opportunities, and assess potential solutions for fit with both business and technology needs. * Participate in deployment, testing, and implementation of DocuSign releases, monitoring for successful delivery and adoption. * Manage and triage support tickets, analyze issues, and drive resolution in partnership with technical teams and vendors. * Provide training and support to DocuSign users, assisting with adoption and ongoing improvement efforts. Qualifications * Bachelor's degree in Business, Information Technology, or related field preferred. * Experience as a Business Analyst or similar role, ideally with exposure to DocuSign or comparable digital workflow platforms. * Strong communication skills, with experience in facilitating meetings and documenting requirements. * Understanding of Agile methodologies and experience with user story writing. * Ability to build relationships across business functions, technology teams, and vendor partners. * Strong organizational skills and attention to detail. About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

First Horizon is seeking a ERM Risk Consultant II - Generalist to join the Enterprise Risk Management team. The role is responsible for supporting the enterprise risk programs, processes, and reporting as directed, including enterprise policy management, issue management, risk committee and board reporting, research and analysis of risk data, and conducting other assignments as directed. In this role, you will: * Support complex initiatives including those that are cross-functional with broad impact. * Collaborate and consult with peers, colleagues, and middle to more experienced level managers to resolve issues and achieve goals. * Support annual and other periodic processes related to key risk indicators, issue management, and policy management. * Develop and maintain policies and procedures. * Support the ERM reporting team in preparing reports for various committees. * Assist teammates with the development and management of risk programs. * Assist with the creation of presentation materials which may include risk training, presentations for governance and other meetings, and internal and external audits. * Support the ERM team with projects as assigned. Required Qualifications/Knowledge, Skills, and Abilities: * Bachelor (4-year college) degree and 5+ years of banking experience or equivalent combination of education and experience. * Skilled in building strong partnerships through effective collaboration, relationship management, and communications. * Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic work environment. * Proven critical thinking and analytical skills, including strong decision-making, and problem-solving skills with attention to detail and accuracy. * High level of initiative and accountability * Strong organizational, multi-tasking, and prioritizing skills * Excellent verbal, written, and interpersonal communication skills. * Intermediate Microsoft Office skills About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

**Schedule:** Monday through Friday 9am - 5pm Provide quality, accurate and timely customer service involving daily processing of financial transactions and opening accounts in a retail banking environment. Introduce bank products and services through outreach to prospects and provide tailored recommendations to existing clients to deepen relationships. Perform related duties i.e. outbound sales calls as required to achieve banking center goals (meet/exceed sales goals/referral goals), and provide support to banking center management. **ESSENTIAL DUTIES AND RESPONSIBILITIES** Sales and service + Provide both teller and platform support as needed to keep client wait times to a minimum and to provide quality customer service. Teller support includes performing daily processing of financial transactions, i.e. deposits, handling currency, coin, and cashing checks. Platform support includes opening checking accounts, savings accounts, and provide all other deposit product services. + Identify client needs through consultative conversations and recommend appropriate products and services to meet those needs. + Open and process new demand and time deposit accounts including savings accounts, IRAs, certificates of deposit, and money market accounts. + Cross-sell and make referrals to bank partners to generate new business and deepen existing client relationships. + Conduct regular outbound calls to clients and prospects, including participating in client/prospect calling activities during special deposit/loan campaigns. + Assist client with loan application for personal/retail consumer needs and "handing off" the processing of these applications to the appropriate associate. Client experience + Research and resolve problems and respond to client inquiries on account status. + Deliver excellent client experiences consistently and promptly resolve client issues effectively. + Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning. Compliance and risk management + Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics. Operational efficiency + Assist banking center associates with all aspects of daily operations as needed, including audit controls. + Assist banking center management with "on the job training" of new associates. + Stay informed of all operational updates and changes to ensure compliance with all current guidelines. Perform all other job related duties as assigned. **QUALIFICATIONS** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skill, and/or ability required and may be substituted with an equivalent combination of education and experience. + High school diploma or general education degree (GED) and 1 year of experience as a Teller preferred. **COMPUTER AND OFFICES EQUIPMENT SKILLS** Microsoft Office Suite In addition, 10-key calculator; coin counter As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements. **DeGarmo Behavioral Assessment Requirement** + All candidates must complete the DeGarmo Retail Behavioral Assessment to be considered for this position + The assessment takes approximately 12-15 minutes to complete + Assessment results must be submitted prior to having your application evaluated by Talent Acquisition **About Us** First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** (https://urldefense.com/v3/\_\_https:/********************/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) . **Benefit Highlights** - Medical with wellness incentives, dental, and vision - HSA with company match - Maternity and parental leave - Tuition reimbursement - Mentor program - 401(k) with 6% match - More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits **Follow Us** Facebook (****************************************** X formerly Twitter LinkedIn (*************************************************** Instagram YouTube (********************************************************** **Qualifications** **Behaviors** **Preferred** + **Enthusiastic:** Shows intense and eager enjoyment and interest **Motivations** **Preferred** + **Growth Opportunities:** Inspired to perform well by the chance to take on more responsibility Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

The Business Banking Underwriter IV is responsible for underwriting Business Banking loans to determine credit worthiness and compliance with Bank lending policy. Duties and Responsibilities: + Supports Business Banking production by maintaining an individual pipeline of work. + Reviews all financial and credit application information to make sound credit decisions. Loans would typically include those with most complex credit structures and customer exposure up to $10MM. + Utilizes single approval authority up to $4MM. + Appropriately assess risk profile of borrower. + Assist with training and mentoring new hires as well as providing support for the UWI, UW II & UW III job families as needed. + Tasks as needed to support the line of business and job family. + Act as primary back up for their manager as needed for team huddles & meetings. + Is positioned with knowledge and expertise to represent direct manager outside of function group as needed. + Collaborate with both credit and segment risk to meet or exceed department goals. + Performs other duties as assigned. Basic Qualifications: + Bachelor's degree + 7+years' experience with business or commercial underwriting in a centralized lending environment Preferred Qualifications: + Bachelor's degree in business related field + 3-4 years leadership / management experience + Ability to underwrite credit exposures in excess of $4MM. + Previous authority to underwrite and decision credits without additional signers. + Demonstrates confidence, assertiveness, professionalism, and ability to interact with all levels within the organization in a professional manner. + Proficient use of Microsoft Office and other internet resources + Excellence in customer service, highly motivated, focused and goal oriented. + Excellent written and verbal communication skills, including grammar and demeanor. + Strong organizational skills with attention to detail, planning and follow-up. + Ability to work independently on multiple tasks without compromising quality. + Ability to determine and make necessary changes without oversight within their functional team to better the unit as a whole. Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Compensation Range: $70,000 - $140,000 Annual Salary The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

**Locations** : Onsite in Memphis, TN; Maryville, TN; Birmingham, AL; Lafayette, LA; New Orleans, LA; Charlotte, NC; Raleigh, NC; or Dallas, TX. We are seeking a Senior Identity & Access Management (IAM) Engineer to join the First Horizon team, specializing in SailPoint technologies. This role is for a Senior IAM Engineer specialized in SailPoint to lead the design, development, implementation, and administration of Identity and Access Management (IAM) solutions using SailPoint IdentityIQ and Identity Security Cloud. The ideal candidate will have extensive experience in identity lifecycle management, role-based access control (RBAC), integrations with enterprise applications, and security best practices. As an Identity and Access Management Technology Engineer, you will play a key role in shaping our security landscape. Your expertise will be crucial in orchestrating application deployments, establishing robust connector configurations, and designing tailored rules to enhance our IAM structure. Collaborating with cross-functional teams, you'll contribute to workflow design, third-party system integrations, and the development of API services for streamlined access policy management. **Key Responsibilities** o SailPoint Platform Engineering: Lead design, configuration, and customization of SailPoint IdentityIQ and Identity Security Cloud (ISC), including connector configurations and custom rule development to optimize IAM processes. o Lifecycle Management: Implement and support identity lifecycle workflows (joiner/mover/leaver), access request, provisioning and deprovisioning, and role management. o Access Controls & Governance: Enhance and enforce RBAC, ABAC, least-privilege access, and segregation of duties practices. Support periodic access certifications and reviews to maintain compliance. o Application Onboarding: Guide and execute onboarding of diverse applications into SailPoint, analyzing authorization models and designing provisioning solutions. o Integrations & APIs: Design, develop, and maintain APIs/services for streamlined access management and facilitate third-party integrations. o Workflow & Policy Design: Customize workflows, rules, forms, policies, and certifications, aligning governance processes with ever-evolving business requirements and regulatory needs. o Monitoring & Troubleshooting: Oversee SailPoint health, lead incident response, and provide advanced troubleshooting for IAM-related issues in both project and production environments. o SDLC Participation: Collaborate in full software development lifecycle, conduct User Acceptance Testing (UAT), and actively participate in defect resolution and deployment support. o Documentation & Mentorship: Maintain up-to-date technical and operational documentation. Mentor junior team members and promote best practices throughout the IAM team. o Continuous Improvement: Stay current on emerging identity technologies and trends, proactively proposing enhancements and automation opportunities. **Required Skills & Experience** o SailPoint Expertise: Minimum 3-5 years in SailPoint IdentityIQ/ISC engineering or development (configuration, lifecycle management, API integrations, application onboarding). o IAM Depth: Strong background in Identity and Access Management concepts, with hands-on implementation of RBAC/ABAC, provisioning, access reviews/certifications, and security best practices. o Integration Skills: Demonstrated proficiency in onboarding applications via connectors (LDAP, JDBC, REST, etc.), designing workflows, and developing custom rules. o Programming/Scripting: Practical experience with relevant programming languages (Java, BeanShell, XML, RESTful APIs) utilized within SailPoint environments. o Testing & SDLC: Proven record in supporting UAT, deployment, defect resolution, and maintaining application health. o Compliance & Audit: Familiarity with regulatory frameworks (SOX, GLBA, GDPR, etc.) and their identity controls. o Communication: Ability to clearly explain technical concepts to business leaders and cross-functional teams, facilitating effective change management and training. o Proven Leadership: Experience leading projects or mentoring others in an enterprise IAM environment. **Preferred Skills (nice-to-have)** o SailPoint Cloud migration experience (IIQ to ISC/Project Apollo) o Experience with other IAM platforms (e.g., Azure AD, CyberArk, Okta) o Background in banking/financial industry identity governance o Experience with role mining, SoD design, identity analytics or AI-enabled IAM **About Us** First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** (https://urldefense.com/v3/\_\_https:/********************/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) . **Benefit Highlights** - Medical with wellness incentives, dental, and vision - HSA with company match - Maternity and parental leave - Tuition reimbursement - Mentor program - 401(k) with 6% match - More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits **Follow Us** Facebook (****************************************** X formerly Twitter LinkedIn (*************************************************** Instagram YouTube (********************************************************** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

Responsible for marketing a full range of banking services to Small Business Administration (SBA) loan eligible businesses with emphasis on client contact, origination and analysis Responsible for SBA loan origination with emphasis on client contact, origination and analysis. Typical loan amounts are for $350K - $5MM. Reviews financial statements and supporting documents, structures SBA loan proposals, completes initial analysis, and prepares credit package. Ensures compliance with applicable federal, state and local laws and regulations, agency guidelines and organization policies. Basic Qualifications: Bachelor's degree or the equivalent of at least 4 years' SBA lending experience. A minimum of 5 years of Business/Commercial lending experience Preferred Qualifiations: SBA loan originating experience Familiarity with Commercial loan underwriting systems. Excellent customer service and interpersonal skills Must have excellent written and verbal (face-to-face and phone) communication skills including professional grammar and demeanor Strong organizational skills with attention to detail Ability to multi-task PC and internet proficiency Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Remote Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Compensation Range: $70,000.00 -$140,000.00 Annual Salary The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

not eligible for sponsorship. Location: Onsite in Memphis, TN; Maryville, TN; Birmingham, AL; Lafayette, LA; New Orleans, LA; Charlotte, or NC; Raleigh, NC. We are seeking a highly motivated Lead ESB Developer to join our Integration Services team at First Horizon Bank. As a key technical leader in our API and ESB modernization journey, you will play a critical role in supporting our legacy IBM-based Enterprise Service Bus (ESB) platform, while driving the migration to Apigee and modern cloud-native APIs. This is a hands-on leadership role that combines development, design, troubleshooting, and mentoring responsibilities. Key Responsibilities * Lead the design, development, and maintenance of services on the IBM ESB stack, including: * IBM DataPower Gateway * WebSphere Service Registry and Repository (WSRR) * WebSphere Application Server (WAS) * Collaborate with architects and application teams to sunset legacy integrations and support the migration to Google Apigee API Gateway * Design and maintain SOAP and RESTful web services, including handling WSDL, XSD, YAML, and OpenAPI specifications * Build and enforce reusable patterns, governance, and security best practices across ESB and API layers * Support CI/CD deployment pipelines and release management processes * Mentor junior developers and provide technical guidance during peer reviews and troubleshooting sessions * Participate in root cause analysis and production support, ensuring system stability and availability * Maintain strong documentation and collaborate with cross-functional teams including Security, Infrastructure, and Application Development Required Skills & Experience * 5 years of experience in middleware integration or enterprise services development * Hands-on expertise with IBM DataPower, WSRR, and WAS * Strong understanding of SOAP, REST, XML, XSLT, XSD, WSDL, YAML, and OpenAPI specifications * Familiarity with TLS/SSL cert management, mutual auth, and integration security standards * Proficient in troubleshooting and debugging service invocation issues across distributed systems * Experience with CI/CD tools (e.g., Jenkins, GitHub Actions, XL Deploy, etc.) * Strong scripting experience (e.g., Shell, Bash, or Python) * Experience working in Agile/Scrum environments * Solid knowledge of Cloud technologies (e.g., GCP, Azure, AWS) * Familiarity with service versioning, throttling, fault handling, and other ESB patterns * Excellent communication, documentation, and collaboration skills Preferred Qualifications * Exposure to Apigee or other modern API management platforms * Experience with Dynatrace, Splunk, or similar observability tools * Prior experience working in the Banking or Financial Services industry About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

**Schedule:** Monday through Friday 9:00AM to 5:00PM, Some Saturdays 9:00AM to 1:00PM The Relationship Banker is a trusted advisor who engages clients in meaningful, consultative conversations to understand their financial goals and align on solutions that meet their needs. In this role, you will drive growth by actively promoting and selling the bank's products and services. This role emphasizes deepening client relationships through excellent service, personalized advice, and proactive sales while supporting the banking center's overall sales goals. This role performs moderately complex to complex tasks. **ESSENTIAL DUTIES AND RESPONSIBILITIES** Sales and Business Development + Proactive Sales Engagement: Engage clients in consultative conversations to understand financial priorities and recommend personalized banking solutions, with an emphasis on deposit accounts, loans and lines of credit, and referrals to other lines of business within the Bank. + Growth Focus: Actively identify and fulfill client deposit and borrowing needs, guiding clients through deposit and loan options, opening deposit accounts, and taking loan applications. + Client-Centric Financial Advice: Through a consultative approach, provide personalized financial advice that aligns with clients' short-and-long term goals. Utilize a deep understanding of the bank's products and services while sharing comprehensive, tailored advice that enhance client satisfaction and loyalty. + Referrals: Recognize opportunities to deepen relationships with additional products and services and make referrals to bank partners, including but not limited to mortgage, wealth, private client, and business banking. + Proactive Client Outreach: Conduct regular calls to clients and prospects to offer tailored financial solutions. + Sales Leadership: Support a high-performing culture by coaching associates on sales, referrals, products and services as needed. Client experience + Responsible for supporting the teller line to keep the customer wait time to a minimum (performs processing of financial transactions as needed). + Deliver excellent client experiences consistently and promptly resolve client issues effectively. + Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning. Compliance and risk management + Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics. Operational efficiency + Assist in conducting and/or participating in meetings to promote sales, product knowledge and customer service. + Assist banking center management with "on the job training" of new associates. + Assist with dual control vault responsibilities and audit controls. + Stay informed of all operational updates and changes to ensure compliance with all current guidelines. Perform all other job related duties as assigned. **QUALIFICATIONS** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skill, and/or ability required. + High school diploma or general education degree (GED) + 2 - 5 years of experience as a Universal Banker or Teller **COMPUTER AND OFFICE EQUIPMENT SKILLS** Microsoft Office Suite, Salesforce As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements **DeGarmo Behavioral Assessment Requirement** + All candidates must complete the DeGarmo Retail Behavioral Assessment to be considered for this position + The assessment takes approximately 12-15 minutes to complete + Assessment results must be submitted prior to having your application evaluated by Talent Acquisition **About Us** First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** (https://urldefense.com/v3/\_\_https:/********************/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) . **Benefit Highlights** - Medical with wellness incentives, dental, and vision - HSA with company match - Maternity and parental leave - Tuition reimbursement - Mentor program - 401(k) with 6% match - More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits **Follow Us** Facebook (****************************************** X formerly Twitter LinkedIn (*************************************************** Instagram YouTube (********************************************************** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

No sponsorship will be provided for this role. Weekly Schedule: Monday-Friday, 9am-5pm The Digital Product Manager leads significant product initiatives, defines key backlog items, represents the customer with empathy in the mobile experience, and collaborates with leadership on strategy and execution. Responsibilities include driving digital adoption for revenue generation or cost savings, business case creation, digital product management, collaborative UX design, compliance, customer analytics, and customer experience strategy. The ideal candidate brings a strong understanding of mobile user behavior, fintech best practices, and the ability to translate customer needs into intuitive banking experiences that reflect our bank's unique brand and value propositions. Candidates should be familiar with mobile app go-to-market nuances unique to the app stores and update cycles. ESSENTIAL DUTIES AND RESPONSIBILITIES * Develop and execute a multi-year roadmap for mobile banking product strategy * Set and measure OKRs * Use customer insights to shape strategy * Balance innovation with compliance and risk * Act as a key stakeholder in improving customer experience metrics (e.g., NPS) * Lead end-to-end for all phases of the product development lifecycle, including analysis, design, testing, and integration of products and introducing products to the market. Specifically for iOS and Android banking applications * Grow and retain client relationships through mobile banking, generating new business, and driving revenue growth through lifetime value of a client * Monitor mobile app performance metrics (e.g. app store ratings, feature usage, crash and bug reports) and use this feedback to drive informed product decisions * Champion our ability to adopt emerging technologies, deploy competitive features, and adopt user-centric mobile banking trends * Manage vendor relationships when applicable for mobile specific integrations * Lead the discovery, refinement, and delivery sprint cycles of mobile banking application features in coordination with other key digital banking workstreams such as money movement, security & login, card servicing, and personal financial management * Collaborate cross-functionally with designers (UX/UI), marketing, operations, technology, and compliance to ensure solutions unique to mobile app experience and app store rollout are thoughtfully deployed * Drive mobile feature adoption goals with the use of smart banners, deep links, QR codes, and other best practices * Manage mobile specific features, SDKs, MarTech integrations, surveys, interstitials, and personalized communications in a cohesive manner that drives customer retention and relationship deepening goals for the business * Identify and define methods and modalities to alert, message, or notify the customer about transaction specific and account servicing specific information * Identify and define best practices for digital onboarding, contact information updates, and gamification of mobile app feature adoption * Identify and define best practices for integration of advanced personalization, A/B testing, and multi-variate testing within the mobile app * Identify and define best practices for privacy, consent, and preferences * Demonstrate ability to prioritize and communicate feasibility of various change requests with an understanding of the broader technology stack across all online banking and mobile with a key focus on features and specifications that are unique to iOS and Android platforms * Perform all other duties as assigned Qualifications: * 4+ years of experience in product management with at least 2 years of experience focused on mobile apps, preferably with exposure to banking, fintech, or another regulated industry * Proven track record of launching and iterating successful customer facing features * Strong understanding of mobile design principles, accessibility standards, and scaling responsive native user interfaces for a growing array of devices * Experience working in Agile/Scrum environment and familiarity with Jira, Confluence, Figma, and other similar tools * Experience working in omni-channel release management processes * Familiarity with React and React Native would-be a plus * Familiarity with feature flagging, piloting, and percentage-based rollouts is an important qualification * Familiarity with iOS App Store and Google Play Store required * Excellent communication skills and stakeholder management skills. Able to translate technical concepts for non-technical audiences as needed * Bachelor's degree in business, computer science, design, or another human centered field; MBA or advanced certifications a plus About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

**Weekly Scheduled Hours:** Monday through Friday, 8:00AM to 5:05PM Provides supervision and support to the tellers to ensure that the staff provides maximum customer service in a professional manner. Monitor and train the transactional processing staff in supporting all bank marketing efforts and cross-sell products. Responsible for ensuring compliance of all policies and procedures affecting the day-to-day operations. Perform related duties as required to assist in achieving banking center goals. Provide quality, accurate and timely customer service involving daily processing of financial transactions in a retail environment, which include the duties and responsibilities described herein. **ESSENTIAL DUTIES AND RESPONSIBILITIES** **Operational efficiency** · Oversee center cash operations including cashboxes, vault, ATM, and TCRs to ensure center cash is managed, balanced, and secured within the established limits following bank policy. · Process client transactions accurately and efficiently and using sound judgment when providing approvals and overrides to safeguard against fraud and errors. · Stay informed on operational updates and communicate critical policy, procedure, and compliance changes or alerts to the team. · Manage access controls by ensuring proper dual control where applicable, and uphold secure handling of keys, combinations, and sensitive assets in accordance with bank procedures. · Mitigate the bank's risk as outlined in the Compliance and risk management section below including assisting with cash audits and ensuring accurate record retention. **Compliance and risk management** · Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics. · Lead the Operational Performance of the banking center through maintaining control over key risk areas of the center, including tellers' difference, operational losses, and audit control procedures, resolution of out-of-balance conditions, compliance, and quarterly and annual audit functions. · Ensure all audit and security policies and procedures are followed during open hours and at banking center opening and closing. · Control the inventory of cash, Official Checks and Personal Money Orders through dual control. **Client experience** · Lead the Client Experience efforts of the banking center, including delivering excellent client experiences consistently and promptly resolve client issues effectively. · Ensure an excellent overall client experience by assisting clients with select service needs. · Responsible for ensuring proper control and maximum efficiency in transactional processing. Provide transactional processing support in order to keep client wait times to a minimum. · Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning. **Sales and service** · Cross-sell and make referrals to bank partners to generate new business and deepen existing client relationships. · Explain product benefits, changes, restrictions, requirements, and any other relevant product information to clients, prospects, and associates. **Team management** · Maintain workflow and handle scheduling the associates supporting financial transactions. · Observe, coach, and lead the transactional processing team to ensure all strategic initiatives are executed effectively. · Assist in evaluating employee performance and counseling when needed. · Assist in determining and satisfying training needs and establish performance plans. · Conduct meetings to develop a communication line to explain and institute new policies and to ensure continuous development of staff. · Assist in conducting meetings to promote sales, product knowledge and client service Perform all other job related duties as assigned **QUALIFICATIONS** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position: 1. High school diploma or GED required Bachelors degree preferred and 2-5 years of experience or equivalent combination of education and experience **COMPUTER AND OFFICE EQUIPMENT SKILLS** 1. Microsoft Office suite **CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc)** None required **NMLS Language** As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements. **DeGarmo Behavioral Assessment Requirement** + All candidates must complete the DeGarmo Retail Behavioral Assessment to be considered for this position + The assessment takes approximately 12-15 minutes to complete + Assessment results must be submitted prior to having your application evaluated by Talent Acquisition **About Us** First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** (https://urldefense.com/v3/\_\_https:/********************/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) . **Benefit Highlights** - Medical with wellness incentives, dental, and vision - HSA with company match - Maternity and parental leave - Tuition reimbursement - Mentor program - 401(k) with 6% match - More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits **Follow Us** Facebook (****************************************** X formerly Twitter LinkedIn (*************************************************** Instagram YouTube (********************************************************** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

not Eligible for sponsorship. Location: Onsite in Memphis, TN; Maryville, TN; Birmingham, AL; Lafayette, LA; New Orleans, LA; Charlotte, or NC; Raleigh, NC., Dallas, TX We are seeking a highly skilled and motivated Senior Network Operations Engineer to join our dynamic team. The ideal candidate will possess exceptional problem-solving abilities and a strong background in managing complex network infrastructures. This role is crucial for ensuring the stability, performance, and security of our enterprise network. The successful candidate will be a key contributor to our operations team, handling escalations, leading incident response, and driving continuous improvement. Responsibilities: * Incident and Problem Management: Serve as a senior escalation point for all network-related issues. Lead the investigation and resolution of complex network problems, including performance degradation, outages, and security incidents. * Network Operations & Maintenance: Proactively monitor, maintain, and troubleshoot our global network infrastructure. Perform routine maintenance, software upgrades, and configuration changes on network devices to ensure optimal performance and reliability. * Architectural & Design Input: Collaborate with the network architecture team to provide operational feedback and contribute to the design and implementation of new network solutions. * Technical Expertise: * F5 BIG-IP: Design, configure, and manage F5 BIG-IP platforms, including LTM (Local Traffic Manager), GTM (Global Traffic Manager), and ASM (Application Security Manager). Experience with iRules and iApps development is highly desirable. * Cisco Route/Switch: Extensive hands-on experience with Cisco IOS, IOS-XE, and NX-OS. Deep understanding of routing protocols (BGP, OSPF, EIGRP), switching technologies (VLANs, STP, VTP), and network security features (ACLs, NAT). * HPE Aruba: Configure, deploy, and manage HPE Aruba wireless and switching solutions. Experience with Aruba Mobility Controllers, AirWave, and ClearPass Policy Manager is essential. * Automation & Scripting: Drive network automation efforts using scripting languages (e.g., Python, Ansible) to streamline operational tasks and improve efficiency. * Documentation: Create and maintain comprehensive network documentation, including diagrams, runbooks, and standard operating procedures (SOPs). * Collaboration: Work closely with cross-functional teams, including systems, security, and application development, to support business initiatives and resolve inter-departmental issues. * On-Call Support: Participate in an on-call rotation to provide 24/7 support for critical network issues. Qualifications: * Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience. * Minimum of 5-7 years of experience as a Network Engineer, with at least 2-3 years in a senior operations role. * Certifications: Professional-level certifications from vendors such as Cisco (e.g., CCNP Enterprise, CCNP Data Center), F5 (e.g., F5-CA), or HPE Aruba (e.g., ACSA, ACDA) are highly preferred. * Problem-Solving Skills: Proven track record of strong analytical and problem-solving skills with the ability to quickly diagnose and resolve complex network issues under pressure. * Communication: Excellent verbal and written communication skills with the ability to explain complex technical concepts to both technical and non-technical audiences. * Teamwork: Ability to work independently and as part of a team in a fast-paced, collaborative environment. About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefit Corporate Access Commitment: At First Horizon, we focus on what matters most to our associates, clients and the communities we serve. As we continue to evolve, we remain committed to an open and supportive workplace and providing opportunity and access to capital and counsel for all Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Do you want to help people in one of the biggest purchases of their lives? Being a mortgage loan officer is a meaningful role for you to assist both first-time and seasoned homebuyers with real estate transactions. This role puts you in the driver's seat to build a great team and establish good rapport with new and existing clients in the area. Develop business relationships, get involved in the community, and realize your success by joining the Mortgage team. There are very few career options that are as lucrative as a mortgage loan officer. You'll have the opportunity to achieve extraordinary income that is well into six figures based on your personal production. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for soliciting and servicing a variety of residential mortgage loans. Interviews applicants, collects financial data and documents, and makes recommendations regarding the loan products that best meet the borrower's needs. Assists buyers in the purchase process through closing. Make external and internal sales calls. Comply with regulatory, secondary market and bank policies and guidelines. All other duties as assigned. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position: High school diploma or GED with some college preferred and at least 2 years of experience or equivalent combination of education and experience. Working knowledge of real estate loan documentation preferred. Working knowledge of lending regulations preferred. NMLS Language As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements. About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Schedule: Monday through Friday, 8:00AM to 5:00PM The Retail Market Manager will be responsible for building a high performing Banking Center team and deliver well balanced results in all aspects of Retail Banking. Responsibilities include growing profitability, advice driven sales, associate coaching, operational excellence, customer experience, and workforce management. An effective Retail Market Manager demonstrates a high level of emotional intelligence, effective change management, and strong communication skills. Ideal candidate must be available to effectively support a broad number of banking centers within the market. Specific responsibilities to include: Strategic leadership * Coaches, leads and manages Banking Center Managers and teams to ensure all strategic initiatives are executed effectively. * Implement the vision for driving growth and profitability by executing on Retail Banking strategy within the Market. * Provide visionary leadership to the Retail Banking team, fostering a culture of customer focus. * Collaborate with peers and Retail Banking Executive to align goals with the overall organizational strategy. * Models and demonstrates First Horizon Bank (Firstpower) culture. Promotes a positive work culture by increasing and supporting associate engagement and develops plans to improve associate experience scores. Creates a winning culture through consistent recognition. * Involved in the community and actively serves in a leadership capacity in support of bank programs. Sales and business development * Implement and coach advice driven sales process. * Drive business growth by establishing and achieving goals and priorities. * Use sales management tools and data to proactively identify performance gaps and puts action plans in place for improvement. * Consistently visits banking centers to provide one-on-one coaching, inspect, and recognize sales activities and behaviors. * Establish and nurture relationships with key clients and partners to expand the client base. * Identify cross-selling opportunities and collaborate with partner lines of business to maximize revenue generation. * Deliver expected balance sheet and income statement results for the Market. Client experience * Ensure exceptional client experiences across all banking centers. * Implement strategies to enhance client engagement, satisfaction, and loyalty. * Resolve escalated client issues and ensure prompt resolution to maintain a positive reputation. Team management * Recruit, train, develop, and retain a high-performing Retail Banking team. * Provide regular coaching, feedback, and performance evaluations to team members. * Foster a collaborative and inclusive work environment that promotes teamwork and professional growth. * Create and support a healthy climate and culture, including inspiring trust, motivating associates, influencing behaviors, and fostering associate engagement. * Communicate and explain critical changes in the business environment and assist banking center associates in understanding and embracing change. * Create and support a healthy climate and culture, including inspiring trust, motivating associates, influencing behaviors, and fostering associate engagement Compliance and risk management * Ensures the operational integrity of the banking centers and ensures team compliance with bank regulations, policies, and procedures. Partners with Retail Operations team to address operational concerns. * Manage loan pricing exceptions and credit exception requests. * Implement effective risk management practices to minimize potential financial and operational risks. * Lead internal audits and assessments to ensure adherence to policies and procedures. Operational efficiency * Manage processes and workflows within Retail Banking for efficiency and cost-effectiveness. * Monitor operational metrics and implement improvements as needed. * Supervisory Responsibilities - Directly responsible for directing, coordinating, and evaluating designated units or certain personnel in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; providing pay change recommendations; disciplining employees; addressing complaints and resolving problems. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position: * Bachelor (4-year college) degree and 4-6 of experience or equivalent combination of education and experience and 3+ years of high sales performance. About Us First Horizon is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. With $81.7 billion in assets as of December 31, 2023, we serve clients through a team of approximately ~7,300 associates and ~418 banking centers throughout the southeastern United States. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an environment where everyone's ideas are valued so that the team operates at its best. Our team members serve with humility and a deep commitment to their responsibility to be the best at serving their customers one opportunity at a time. SUMMARY First Horizon is seeking a ERM Risk Advisor - Risk Identification Program Leader to join the Enterprise Risk Management team. The Risk Identification Program Leader is responsible for developing, implementing, and continually improving First Horizon Bank's risk identification framework. This associate will lead efforts to proactively identify current and emerging risks across all business lines and functions, ensuring comprehensive visibility and early warning for potential vulnerabilities. The leader will cultivate robust relationships with associates at all levels, championing risk awareness and fostering a consistent, enterprise-wide risk culture. The role collaborates closely with executive leadership, business units, compliance, and audit to systematically identify, assess, and communicate risks affecting associates, clients, and the Company as a whole. In this role, you will: * Design, manage, and optimize the bank's risk identification program, ensuring alignment with the Enterprise Risk Management (ERM) framework and regulatory requirements. * Lead cross-functional collaboration with business unit leaders, risk owners, and associates to facilitate the ongoing identification of current and emerging risks. * Develop and deploy risk identification methodologies, tools, and training to ensure consistent enterprise-wide risk capture and reporting. * Conduct risk workshops to surface current and emerging risks. * Regularly review and update risk identification processes to reflect changes in business strategy, regulatory expectations, or the operating environment. * Provide subject matter expertise and guidance to associates on risk identification best practices. * Maintain strong working relationships with internal stakeholders and consulting partners to advance the risk identification program and support top Company priorities. * Support regulatory examinations and internal audits related to risk identification as needed. Required Qualifications/Knowledge, Skills, and Abilities: * Bachelor (4-year college) degree and 8-10 years in in risk management, audit, compliance, or similar roles within the financial services industry. * Skilled in building strong partnerships through effective collaboration, relationship management, and communications. * Demonstrated knowledge of enterprise risk management frameworks, risk assessment tools, and regulatory requirements. * Ability to translate complex risk concepts for associates and executive leadership. * Proven critical thinking and analytical skills, including strong decision-making, and problem-solving skills with attention to detail and accuracy. * High level of initiative and accountability * Strong organizational, multi-tasking, and prioritizing skills * Excellent verbal, written, and interpersonal communication skills. * Intermediate Microsoft Office skills Preferred Skills: * Experience facilitating risk identification workshops. About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

**Location:** On site in Memphis, TN, Nashville, TN, Charlotte, NC, Raleigh, NC, New Orleans, LA, Miami, FL or Birmingham, AL. **Summary:** The Credit Card Rewards Strategist is a key product and strategy partner responsible for shaping and advancing the rewards and loyalty experience across First Horizon's credit card portfolio. This role works closely with Credit Card Product Managers to drive card usage, engagement, and customer loyalty through the design, execution, and ongoing optimization of rewards programs and campaigns. Serving as the subject matter expert for credit card rewards, this position owns day-to-day rewards strategy execution while helping define the long-term vision for how rewards support portfolio growth, customer value, and competitive differentiation. The ideal candidate is highly collaborative, analytically minded, and experienced in managing third-party rewards partners and cross-functional internal stakeholders. **Responsibilities:** + Partner with Credit Card Product Managers to design, execute, and optimize rewards programs and targeted campaigns that drive spend, engagement, and retention + Serve as the primary subject matter expert for credit card rewards, loyalty mechanics, and redemption structures + Manage relationships with third-party rewards vendors, including program performance, economics, and operational execution + Collaborate with marketing, analytics, digital, finance, risk, operations, and technology teams to ensure rewards initiatives are aligned with product strategy and business objectives + Analyze rewards performance, customer behavior, and ROI to inform enhancements and future program design + Support the development of a cohesive, forward-looking rewards strategy across the credit card portfolio, balancing customer value, cost efficiency, and competitive positioning + Identify process friction points for associates and clients, build compelling business cases, define requirements, and advocate for enhancements that elevate the credit card rewards program and client satisfaction. + Lead and support the rollout, testing, and ongoing management of new reward products, features, and compliance-driven changes. + Resolve reward escalations in partnership with technology, operations, and product teams, employing root cause analysis and driving to sustainable solutions. + Develop and refine metrics and control systems to assess reward trends, SLAs, and quality, ensuring risks are proactively identified and mitigated + Maintain documentation, contribute to training for associates, and facilitate knowledge sharing across relevant teams. **Requirements:** + Bachelor's degree in Business, Finance, Project Management, or a related field. Equivalent work experience considered. + 5+ years of relevant experience in credit card operations, implementations, project management, or product support preferable in financial services. + Strong understanding of card reward programs including: design, setup, financial, servicing and regulatory/compliance. + Demonstrated ability to use data to substantiate arguments, prioritize issues, report KPIs, and measure outcomes. + Exceptional analytical, problem-solving, and organizational skills with an ability to manage multiple concurrent projects and initiatives. + High levels of initiative, sound judgment, and demonstrated tact in communication and conflict resolution. + Ability to work independently and credibly across cross-functional teams, effectively engaging with associates at all levels and external partners. + Proficiency with project management tools, data analysis applications, and Microsoft Office **About Us** First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** (https://urldefense.com/v3/\_\_https:/********************/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) . **Benefit Highlights** - Medical with wellness incentives, dental, and vision - HSA with company match - Maternity and parental leave - Tuition reimbursement - Mentor program - 401(k) with 6% match - More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits **Follow Us** Facebook (****************************************** X formerly Twitter LinkedIn (*************************************************** Instagram YouTube (********************************************************** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

**Schedule:** Monday - Friday 8:30am - 5:00pm Provide quality, accurate and timely customer service involving daily processing of financial transactions and opening accounts in a retail banking environment. Introduce bank products and services through outreach to prospects and provide tailored recommendations to existing clients to deepen relationships. Perform related duties i.e. outbound sales calls as required to achieve banking center goals (meet/exceed sales goals/referral goals), and provide support to banking center management. **ESSENTIAL DUTIES AND RESPONSIBILITIES** Sales and service + Provide both teller and platform support as needed to keep client wait times to a minimum and to provide quality customer service. Teller support includes performing daily processing of financial transactions, i.e. deposits, handling currency, coin, and cashing checks. Platform support includes opening checking accounts, savings accounts, and provide all other deposit product services. + Identify client needs through consultative conversations and recommend appropriate products and services to meet those needs. + Open and process new demand and time deposit accounts including savings accounts, IRAs, certificates of deposit, and money market accounts. + Cross-sell and make referrals to bank partners to generate new business and deepen existing client relationships. + Conduct regular outbound calls to clients and prospects, including participating in client/prospect calling activities during special deposit/loan campaigns. + Assist client with loan application for personal/retail consumer needs and "handing off" the processing of these applications to the appropriate associate. Client experience + Research and resolve problems and respond to client inquiries on account status. + Deliver excellent client experiences consistently and promptly resolve client issues effectively. + Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning. Compliance and risk management + Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics. Operational efficiency + Assist banking center associates with all aspects of daily operations as needed, including audit controls. + Assist banking center management with "on the job training" of new associates. + Stay informed of all operational updates and changes to ensure compliance with all current guidelines. Perform all other job related duties as assigned. **QUALIFICATIONS** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skill, and/or ability required and may be substituted with an equivalent combination of education and experience. + High school diploma or general education degree (GED) and 1 year of experience as a Teller preferred. **COMPUTER AND OFFICES EQUIPMENT SKILLS** Microsoft Office Suite In addition, 10-key calculator; coin counter As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements. **DeGarmo Behavioral Assessment Requirement** + All candidates must complete the DeGarmo Retail Behavioral Assessment to be considered for this position + The assessment takes approximately 12-15 minutes to complete + Assessment results must be submitted prior to having your application evaluated by Talent Acquisition **About Us** First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** (https://urldefense.com/v3/\_\_https:/********************/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) . **Benefit Highlights** - Medical with wellness incentives, dental, and vision - HSA with company match - Maternity and parental leave - Tuition reimbursement - Mentor program - 401(k) with 6% match - More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits **Follow Us** Facebook (****************************************** X formerly Twitter LinkedIn (*************************************************** Instagram YouTube (********************************************************** **Qualifications** **Behaviors** **Preferred** + **Enthusiastic:** Shows intense and eager enjoyment and interest **Motivations** **Preferred** + **Growth Opportunities:** Inspired to perform well by the chance to take on more responsibility Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

First Horizon is seeking a ERM Risk Consultant II - Generalist to join the Enterprise Risk Management team. The role is responsible for supporting the enterprise risk programs, processes, and reporting as directed, including enterprise policy management, issue management, risk committee and board reporting, research and analysis of risk data, and conducting other assignments as directed. **In this role, you will:** + Support complex initiatives including those that are cross-functional with broad impact. + Collaborate and consult with peers, colleagues, and middle to more experienced level managers to resolve issues and achieve goals. + Support annual and other periodic processes related to key risk indicators, issue management, and policy management. + Develop and maintain policies and procedures. + Support the ERM reporting team in preparing reports for various committees. + Assist teammates with the development and management of risk programs. + Assist with the creation of presentation materials which may include risk training, presentations for governance and other meetings, and internal and external audits. + Support the ERM team with projects as assigned. **Required Qualifications/Knowledge, Skills, and Abilities:** + Bachelor (4-year college) degree and 5+ years of banking experience or equivalent combination of education and experience. + Skilled in building strong partnerships through effective collaboration, relationship management, and communications. + Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic work environment. + Proven critical thinking and analytical skills, including strong decision-making, and problem-solving skills with attention to detail and accuracy. + High level of initiative and accountability + Strong organizational, multi-tasking, and prioritizing skills + Excellent verbal, written, and interpersonal communication skills. + Intermediate Microsoft Office skills **About Us** First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** (https://urldefense.com/v3/\_\_https:/********************/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) . **Benefit Highlights** - Medical with wellness incentives, dental, and vision - HSA with company match - Maternity and parental leave - Tuition reimbursement - Mentor program - 401(k) with 6% match - More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits **Follow Us** Facebook (****************************************** X formerly Twitter LinkedIn (*************************************************** Instagram YouTube (********************************************************** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.