First Hospitality jobs - 24 jobs

What's in it for you… * Hotel discount at locations worldwide! * Paid time off! * Scheduled for full time hours! * Professional development and promotion opportunities! * 401(k) available for all associates! * Day One Health Benefit options available for full time and part time associates including medical, dental, vision, and supplemental plans! About this job... House Persons support the overall functionality of the hotel Housekeeping department. Ensuring availability and accessibility of supplies, maintenance of equipment, and cleanliness of storerooms and back-of-house areas, House Persons perform impactful work. House Persons assist with trash removal, linen retrieval and sorting, and create clean and organized spaces to promote efficiency and effective hotel housekeeping operations. Requires open availability for earliest start time 2PM to latest end time 11PM! Shift times typically scheduled 2:30PM-11PM. What you'll be doing... * Maintain cleanliness and organization of storeroom shelves and other supply storage areas to promote ease of supply retrieval and inventory. * Clean and organize back-of-house areas including doors, walls, closets, lockers, refreshment areas, and fixtures to maintain a clean, organized, and presentable work environment * When necessary, support cleanliness of public spaces including guest corridors, lobby areas, public restroom facilities, and exterior spaces of the hotel. * Retrieve and properly dispose of trash from guest rooms, public areas, and back-of-house areas. * When necessary, take ownership to resolve guest challenges, working collaboratively with the hotel's Housekeeping and Guest Service teams. * Always maintain professionalism consistent with hotel brand and company expectations. * Know and communicate hotel emergency procedures; inform and assist guests in emergencies. * Take on additional tasks as necessary or assigned by hotel leadership. Success factors... * Available to work full time open availability first shift and second shift (typically, but not always, as early as 2PM or late as 11PM) * Effective verbal and written communication skills * Must be able to speak, read, and write in primary language used in the workplace * 8+ hours per day; stand and walk frequently throughout the workday * Lift, lower, and maneuver up to 30 pounds occasionally * Reach, bend, stoop, and pivot frequently throughout the workday * Previous experience in hotel Housekeeping preferred About First Hospitality... Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently. First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

Unlock a World of Benefits... * Enjoy insurance enrollment from day one * Take advantage of paid time off from day one * Receive holiday pay from day one * Enroll in a 401(k) after just 30 days * Access hotel and travel discounts at destinations worldwide * Explore professional development and promotion opportunities Drive Your Career Forward... As a shuttle driver at Fairfield Inn & Suites Columbus Airport, you'll be responsible for safely transporting guests to and from their destinations. Your role will involve ensuring vehicle maintenance is up-to-date and operating efficiently. Successful shuttle drivers will have a strong track record of safe driving, excellent communication skills with guests, and top-notch organization and time management abilities. Responsibilities Include... * Representing the hotel in a positive light at all times * Providing top-notch service to ensure a positive guest experience * Assisting guests with luggage and transportation needs * Offering accurate information on local attractions and activities * Maintaining a neat and welcoming lobby and entrance Qualifications... * Hold a valid Commercial Driver's License (CDL) * Excellent communication skills * Ability to lift up to 100 pounds and push/pull heavy carts * High school diploma preferred * Outstanding customer service abilities Join the First Hospitality Family... First Hospitality, based in Chicago, is a leading hotel development, investment, and management company. We are committed to creating value through excellence and innovation. At First Hospitality, we value diversity and inclusivity, creating a work environment that encourages collaboration, flexibility, and fairness. Equal Opportunity Employer.

What's in it for you... * Competitive compensation package! * Hotel discount at locations worldwide! * Paid time off and holiday pay incentives! * Professional development and promotion opportunities! * Medical, Dental, Vision, and supplemental insurance effective DAY ONE! * 401(k) available for all associates! * Free parking! Why you will enjoy this job... The Guest Service Supervisor is a leader for the hotel's front desk and guest services team. Guest Service Supervisors must be strong problem-solvers with an unwavering focus on guest satisfaction throughout the hospitality experience. The Supervisor will assist in adequate staffing, promote hotel brand standards, train and coach team members, and model expected behavior. The primary responsibilities of a Guest Service Supervisor include resolving guest challenges, modeling and executing hotel brand service standards, exceeding guest expectations, and maintaining excellent communication with guests, team members, managers, and other hotel department teams. MUST HAVE OPEN AVAILABILITY What you'll be doing... * Welcome arriving guests and complete the hotel's arrival/check-in experience, ensuring special requests are fulfilled and accurate information is received. * Engage in purposeful communication and build rapport with guests, creating an open dialogue to uncover guest expectations and unrealized needs. * Effectively engage with guests through phone or electronic communication consistent with hotel brand standards to ensure guest satisfaction. * Promote hotel brand loyalty programs, encourage guest participation, and offer special rate packages and upgrades when appropriate. * Effectively communicate with hotel departments to ensure timely and accurate delivery of guest expectations, fulfillment of needs, and challenge resolution. * Listen to guests and empathize with their challenges. When necessary, solicit guest feedback and act on guests concerns. * Always maintain professionalism consistent with hotel brand and company expectations. * Know and communicate hotel emergency procedures; inform and assist guests in emergencies. * Use hotel communication log and verbal or electronic means to notify fellow associates and/or supervisors of pertinent information. * Coaching and counseling front office associates; holding them accountable to hotel standards * If applicable, maintain balance and security of house bank and accurately log all transactions. * Other duties as assigned by management Success Factors... Experience & Education: * 2+ years of customer service experience, Hospitality experience strongly preferred * High School diploma or equivalency education certificate required Communication: * Excellent verbal and written communication skills * Must be able to speak, read, and write in primary language used in the workplace Physical: * 8+ hours per day at standing desk/computer; stand and walk frequently throughout the workday * Lift, lower, and maneuver up to 30 pounds occasionally About First Hospitality... Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently. First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

What's in it for you… * Medical, Dental, Vision, and Supplemental benefit enrollment available from DAY 1! * Paid time off available from DAY 1! * Holiday pay available from DAY 1! * 401(k) enrollment after 30 days! * Hotel and travel discounts at worldwide destinations! The impact you'll make… The Public Area Attendant will keep all public areas and facilities (such as lobby restrooms, telephone area, the front desk, and offices) in a neat and clean condition. Public area attendant promotes a positive image of the property to guests and must be pleasant, honest, friendly, and should also able to address guest requests and problems. What you'll be doing… * Clean rooms, hallways and restrooms. * Clean and maintain restaurants and banquet halls. * Clean and maintain employee breakroom. * Clean and maintain guest fitness center. * Sweep and vacuum carpets. * Remove trash. * Dust and polish metal work, furniture, fixtures, and elevators. * Keep the front of the hotel free from trash. * Clean rugs, carpets and upholstered furniture using a vacuum cleaner, broom and shampoo machine. * Wash walls and ceilings, move and arrange furniture, and turn mattresses. * Sweep, mop, scrub, wax, and polish floors. * Collect solid linen supplies in floor linen closets. * Maintain housekeeping closets. * Responsible for upkeep of all the equipment used (i.e., Vacuum cleaner, trolleys, Scrubbing machine.) * Responsible for maintaining a time schedule for cleaning of their areas. * Responsible for spring cleaning of their area as per the schedule given to them. * Authorized to enter into offices for maintenance or other activities like pest control, shampooing of carpet etc. * Other duties as assigned. You should be able to… * Must be able to speak, read, and write in primary language(s) used in the workplace * Stand and walk frequently throughout the workday, possibly for the duration of the shift * Lift, lower, and maneuver up to 30 pounds occasionally * Reach, bend, stoop, and pivot frequently throughout the workday * Previous hotel experience strongly preferred About First Hospitality… Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently. First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer

What's in it for you… * Insurance enrollment available from DAY 1! * Paid time off available from DAY 1! * Holiday pay available from DAY 1! * 401(k) enrollment after 30 days! * Hotel and travel discounts at worldwide destinations! * Professional development and promotion opportunities! About this job… The Director of Rooms is responsible for the overall operation of the hotel including front office and housekeeping. Director of Rooms help set the culture of the workplace with an unwavering emphasis on guest satisfaction and associate performance. Tasked with cultivating a best-in-class team, the Assistant General Manager works closely with the hotel team on hiring, training, and retention efforts. Additionally, the Director of Rooms assists management of hotel profitability though effective resource utilization. Successful Director of Rooms will lead a well-functioning hotel operation, meet revenue budgets, proactively address guest concerns, inspire associates to deliver on expectations, and promote a diverse and inclusive environment for all hotel guests and associates. What you'll be doing… * Proactively address guest concerns by ensuring appropriate, accessible, and convenient amenities and service offerings. * Effectively manage budgeted revenue by partnering with sales and revenue management. * Control purchasing to ensure effective management of controllable expenses. * Hire, train, and motivate an effective hotel team to deliver on guest expectations. * Promote a diverse and inclusive environment for all hotel guests and associates by building relationships with hotel leaders to promote a positive culture. * Lead the hotel team through personal example while inspiring hotel leaders to uphold the culture of the company and hotel. * Effectively communicate with all hotel departments to ensure availability of supplies and tools needed to perform work. * Listen to guests and empathize with their challenges and act on guests concerns. * Always maintain professionalism consistent with hotel brand and company expectations. * Know, maintain, and communicate hotel emergency procedures; inform and assist guests and operations in emergencies. Success factors… Experience & Education: * 3+ years of hotel management experience, preferably with the same brand * Experience or involvement with sales and revenue management preferred * Bachelor's degree or equivalent education and experience required * Valid driver's license Communication: * Excellent verbal and written communication skills, including strong diplomacy skills with focus on problem solving * Strong administrative skills with intermediate experience with Microsoft Office systems * Must be able to speak, read, and write in primary language used in the workplace Physical: * 8+ hours per day; stand, sit, and walk frequently throughout the workday * Lift, lower, push, pull, and maneuver up to 30 pounds occasionally About First Hospitality… Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently. First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

What's in it for you... * Insurance enrollment available from DAY 1! * Paid time off available from DAY 1! * Holiday pay available from DAY 1! * 401(k) enrollment after 30 days! * Hotel and travel discounts at worldwide destinations! * Professional development and promotion opportunities! About this job... Dishwashers are the backbone of the kitchen operation, ensuring cleanliness and readiness of all prep-, dish-, and bar-ware. Dishwashers must be highly organized, efficient, and have a great attention to detail. What you'll be doing... * Clean and sanitize china, glassware, silverware, etc. * Inspect china, glassware, silverware, etc. to ensure highest standards of cleanliness and taking corrective action when needed * Maintain an organized work area and functional stock of supplies * Assist in general kitchen and work area cleanliness including but not limited to surface and equipment sanitation, trash removal, sweeping, and mopping * Work orderly and efficiently to meet demands of the business * Properly store cleaned items in an organized, safe, and secure manner Requirements... * Able to speak, read, write, and understand the primary language(s) used in the workplace * Able to stand, walk, reach, pivot, and stoop frequently and repeatedly * Able to lift, lower, and maneuver up to 50 pounds frequently About First Hospitality... Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently. First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

What's in it for you… * Hotel discount at locations worldwide! * Paid time off and holiday pay incentives! * Professional development and promotion opportunities! * 401(k) available for all associates! * Medical, Dental, Vision, and Supplemental insurance available from DAY ONE! About this job... Guest Service Representatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience. Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving. The primary responsibility of a Guest Service Representative is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors. Open availability required for AM, Mid, and PM shifts any day of the week, including holidays. What you'll be doing... * Welcome arriving guests and complete the hotel's arrival/check-in experience, ensuring special requests are fulfilled and accurate information is received. * Engage in purposeful communication and build rapport with guests, creating an open dialogue to uncover guest expectations and unrealized needs. * Effectively engage with guests through phone or electronic communication consistent with hotel brand standards to ensure guest satisfaction. * Promote hotel brand loyalty programs, encourage guest participation, and offer special rate packages and upgrades when appropriate. * Effectively communicate with hotel departments to ensure timely and accurate delivery of guest expectations, fulfillment of needs, and challenge resolution. * Listen to guests and empathize with their challenges. When necessary, solicit guest feedback and act on guests concerns. * Always maintain professionalism consistent with hotel brand and company expectations. * Know and communicate hotel emergency procedures; inform and assist guests in emergencies. * Use hotel communication log and verbal or electronic means to notify fellow associates and/or supervisors of pertinent information. * If applicable, maintain balance and security of house bank and accurately log all transactions. Requirements... Experience & Education: * 2+ years of customer service experience, preferably in Hospitality or related industry * High School diploma or equivalency education certificate required Communication: * Excellent verbal and written communication skills * Must be able to speak, read, and write in primary language used in the workplace Physical: * 8+ hours per day at standing desk/computer; stand and walk frequently throughout the workday * Lift, lower, and maneuver 30 pounds occasionally About First Hospitality… Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently. First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

Hotel Ardent: A Legacy Reimagined in Downtown Dayton Nestled in the heart of Dayton's Theater District, Hotel Ardent is more than a boutique hotel-it's a living tribute to the city's rich history and spirit of innovation. Its story begins over two centuries ago, on a corner that has witnessed Dayton's transformation from a frontier settlement to a hub of creativity and progress. We are looking for a dedicated housekeeping supervisor to join our amazing team! What's in it for you... * Insurance enrollment available from DAY 1! * Paid time off available from DAY 1! * Holiday pay available from DAY 1! * 401(k) enrollment after 30 days! * Hotel and travel discounts at worldwide destinations! * Professional development and promotion opportunities! About this job... The Housekeeping Supervisor supports training and development of housekeepers and housemen while promoting the cleanliness and productivity goals of the housekeeping department. Responsible for inspecting rooms and public spaces, ensuring availability and accessibility of necessary supplies, and supporting a safe and structured work environment, the Housekeeping Supervisor plays a critical role in overall employee and guest satisfaction. What you'll be doing... * Provide direction and support to Housekeepers and Housemen, ensuring the Housekeeping Department is run in a smooth, efficient manner. * Responsible to oversee the day-to-day operation of the housekeeping department to maintain the standards of service and cleanliness. * Inspect guest rooms and public spaces to ensure cleanliness, adherence to brand standard, and overall guest satisfaction * Assists in the development and implementation of innovative promotional and sales events by seeking out creative ways to improve service. * Helps to ensure a clean and safe working environment, with continual emphasis on promoting employee health and safety. * Assists in training colleagues in proper safety techniques. * Responsible for the department orientation and training of new housekeepers and following up to ensure company and brand standards are met. * Engage in effective leadership techniques to motivate and encourage team members toward the common goal of guest satisfaction. * Assist in resolving issues as they arise to promote department stability. * Clean guest rooms when necessary * Complete additional tasks as assigned by management Requirements... * Able to speak, read, write, and understand the primary language(s) used in the workplace * Able to stand, walk, reach, bend, stoop, and pivot frequently * Able to lift, lower, and maneuver up to 30 pounds; able to push/pull up to 150 pounds * Experiences as a housekeeper or houseman preferred About First Hospitality... Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently. First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

What's in it for you... * Hotel discount at locations worldwide! * Paid time off! * Professional development and promotion opportunities! * 401(k) available for all associates! * Benefits effective day one - medical, dental, vision, and supplemental plan options! * Food discounts! * Earn tips on room service orders! About this job... Restaurant Hosts are often the first smiling face the guest sees when arriving to the restaurant. Responsible for ensuring quick, engaging, and effective communication with guests, the restaurant host plays a critical role in overall guest satisfaction. Restaurant Hosts must maintain communication with restaurant management and servers and seat guests according to preferences and restaurant capability. The Restaurant Host is also responsible for delivering room service orders to guests. Shifts scheduled for first shift 6AM-2PM and second shift 4PM-10PM roughly. Open availability is required. What you'll be doing... * Set up the restaurant and/or lounge area for service * Stock all areas with necessary items, equipment, and tools, and manage stock throughout shift * Provide each guest an individualized greeting using charisma and stylized communication * Purposefully navigate and seat each guest with respect to individual requests * Warmly accept telephone calls consistent with brand standards, thoughtfully listen to each guest inquiry, and provide accurate information or assistance * Deliver room service orders * Maintain cleanliness of restaurant spaces to be inviting and accommodating * Effectively communicate with restaurant staff and management to ensure quality guest experiences and smooth restaurant operation * Complete additional duties as assigned Requirements... * Ability to speak, read, write, and understand primary language(s) used in the workplace * Able to stand, walk, grasp, bend, and pivot repeatedly * Able to lift up to 30 pounds occasionally * Flexible availability * Previous Host and/or In Room Dining experience strongly preferred About First Hospitality... Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently. First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

What's in it for you… * Insurance enrollment available from DAY 1! * Paid time off available from DAY 1! * Holiday pay available from DAY 1! * 401(k) enrollment after 30 days! * Hotel and travel discounts at worldwide destinations! * Professional development and promotion opportunities! About this job… Line cooks are essential to delivering a high-quality, consistent guest dining experience. Working with guidance from the Executive Chef and Sous Chef, Line Cooks execute food preparation and presentation methods to create Instagram-worthy food presentations. The primary role of a Line Cook is to practice all safe food-handling methods, accurately and consistently prepare food, adapt to guest requests for modifications, and work quickly and efficiently to meet service time expectations. What you'll be doing… * Prepare food of consistently high quality by following recipes and special instructions while upholding portion and production standards. * Follow all food safety standards by date marking, proper product rotation, and proper temperature and time holding. * Initiate preparation of food items based on anticipated needs. * Properly store all food products during and after use. * Assist in food control standards to reduce waste. * Operate food preparation equipment such as fryers, broilers, stoves, steamers, food processors, mixers, slicers, ovens, steam tables, tilt kettles, waffle irons, flat-top grills, etc. * Clean and maintain all equipment and general working environment. * Contribute as a team member by reporting to work as scheduled, learning and refining processes and procedures, and supporting others as they learn. * Always maintain professionalism consistent with hotel brand and company expectations. * Perform other job-related duties as assigned by supervisor. Requirements… Experience & Education: * 1+ years of culinary experience * High School diploma or equivalency education certificate required Communication: * Good verbal and written communication skills * Must be able to speak, read, and write in primary language used in the workplace Physical: * 8+ hours per day; stand and walk frequently throughout the workday * Reach, bend, stoop, and pivot frequently through workday * Lift, lower, push, pull, and maneuver up to 50 pounds occasionally About First Hospitality... Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently. First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

What's in it for you... * Insurance enrollment available from DAY 1! * Paid time off available from DAY 1! * Holiday pay available from DAY 1! * 401(k) enrollment after 30 days! * Hotel and travel discounts at worldwide destinations! * Professional development and promotion opportunities! About this job... Food Runners / Bussers greatly impact guest experience by ensuring expedient and accurate delivery of food and beverage items and prompt clearing of unneeded table items. Food Runners / Bussers must communicate effectively with servers, bartenders, cooks, dishwashers, and managers to ensure overall guest satisfaction. What you'll be doing... * Assist in preparing the restaurant by cleaning and stocking as needed * Proactively obtain necessary supplies from storage areas and prep for use * Retrieve guest food and/or beverage orders and accurately and efficiently deliver to the guest * Provide each guest an individualized greeting using charisma and stylized communication * Confidently know the current food and beverage offerings and answer questions or make recommendations * Notify bar and kitchen staff of special requests or needs, and work as a team to deliver on expectations * Maintain cleanliness of restaurant spaces to be inviting and accommodating * Clear unneeded items from tables throughout and after the guest dining experience * Dispose of trash and deliver used dish- and bar-ware to the appropriate location * Effectively communicate with restaurant staff and management to ensure quality guest experiences and smooth restaurant operation * Complete additional duties as assigned as part of a team dynamic Requirements... * You must be able to speak, read, write and understand the primary language(s) used in the workplace * Great communication skills, both verbal and written * Able to stand for hours at a time * Able to grasp, stand, walk, bend, reach, pivot, and stoop often and repeatedly About First Hospitality... Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently. First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

What's in it for you… * Insurance enrollment available from DAY 1! * Paid time off available from DAY 1! * Holiday pay available from DAY 1! * 401(k) enrollment after 30 days! * Hotel and travel discounts at worldwide destinations! * Professional development and promotion opportunities! About this job... Room Attendants make a long-lasting impression and greatly influence the total guest experience. Cleaning each hotel guest room and public area to brand standard ensures a welcome and relaxing environment for our guests while they're away from home. Room Attendants create beautiful spaces and have great attention to detail, making sure each element of the room is prepared for guest arrival or return. The primary responsibility of a Room Attendant is to deliver and exceed guest expectations, clean and style hotel rooms and public areas to brand standards, promptly address guest requests, and work collaboratively to resolve guest challenges. What you'll be doing... * Clean and style hotel rooms and public areas efficiently, to brand expectations, and with great attention to detail. * Refresh and replenish guest rooms with amenities, supplies, linen, and applicable collateral to ensure all items are available for guest use according to brand standard. * Take proactive approach to prevent guest challenges by inspecting work, identifying and communicating maintenance concerns, and replacing items when necessary. * Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction. * Take ownership to resolve guest challenges, working collaboratively with the hotel's Guest Services team and hotel leadership. * Always maintain professionalism consistent with hotel brand and company expectations. * Know and communicate hotel emergency procedures; inform and assist guests in emergencies. * Take on additional tasks as necessary or assigned by hotel leadership. Requirements... * Effective verbal and written communication skills * Must be able to speak, read, and write in primary language(s) used in the workplace * 8+ hours per day; stand and walk frequently throughout the workday * Lift, lower, and maneuver up to 30 pounds occasionally * Reach, bend, stoop, and pivot frequently throughout the workday About First Hospitality... Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently. First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

What's in it for you… * Insurance enrollment available from DAY 1! * Paid time off available from DAY 1! * Holiday pay available from DAY 1! * 401(k) enrollment after 30 days! * Hotel and travel discounts at worldwide destinations! * Professional development and promotion opportunities! About this job… Line cooks are essential to delivering a high-quality, consistent guest dining experience. Working with guidance from the Executive Chef and Sous Chef, Line Cooks execute food preparation and presentation methods to create Instagram-worthy food presentations. The primary role of a Line Cook is to practice all safe food-handling methods, accurately and consistently prepare food, adapt to guest requests for modifications, and work quickly and efficiently to meet service time expectations. What you'll be doing… * Prepare food of consistently high quality by following recipes and special instructions while upholding portion and production standards. * Follow all food safety standards by date marking, proper product rotation, and proper temperature and time holding. * Initiate preparation of food items based on anticipated needs. * Properly store all food products during and after use. * Assist in food control standards to reduce waste. * Operate food preparation equipment such as fryers, broilers, stoves, steamers, food processors, mixers, slicers, ovens, steam tables, tilt kettles, waffle irons, flat-top grills, etc. * Clean and maintain all equipment and general working environment. * Contribute as a team member by reporting to work as scheduled, learning and refining processes and procedures, and supporting others as they learn. * Always maintain professionalism consistent with hotel brand and company expectations. * Perform other job-related duties as assigned by supervisor. Requirements… Experience & Education: * 1+ years of culinary experience * High School diploma or equivalency education certificate required Communication: * Good verbal and written communication skills * Must be able to speak, read, and write in primary language used in the workplace Physical: * 8+ hours per day; stand and walk frequently throughout the workday * Reach, bend, stoop, and pivot frequently through workday * Lift, lower, push, pull, and maneuver up to 50 pounds occasionally About First Hospitality... Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently. First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

What's in it for you… * Insurance enrollment available from DAY 1! * Paid time off available from DAY 1! * Holiday pay available from DAY 1! * 401(k) enrollment after 30 days! * Hotel and travel discounts at worldwide destinations! * Professional development and promotion opportunities! The impact you'll make… The Front Desk Supervisor is part of the management structure of the Front Office. He or she will aid the other managers in monitoring the daily operations of the hotel by supporting and supervising all front office operations and staff, oversee hotel availability, room inventory and ensure overall guest satisfaction. You'll enjoy this job because… * You want to grow within Front Office * You enjoy providing excellent guest experience * You're self-motivated to go above and beyond What you'll be doing… * Supervise and support all Front Office staff (including Front Desk and Bell/Door Staff) to ensure policies and procedures are followed while welcoming guests * Review and prepare for daily arrivals and look at business on book at least seven days out on a daily basis * Hold shift briefings to communicate daily events, VIPs, current hotel offerings, updated policies, weekly training topics, occupancy, day of selling strategy, etc. * Maintain knowledge of all of hotel outlet offerings, facilities and local area events * Account for daily yielding, balancing of house with room types/rates, correct settlement of room revenue and ensure credit is established on all accounts in accordance with proper accounting procedures * Address any credit concerns and communicate any outstanding issues to the next shift manager for follow-up * Ensure accurate guest data is inputted into HMS profile including comments, history, etc. * Report and follow up on any guest issues while maintaining a high level of confidentiality will all guest information * Maintain a detailed log with all guest issues and resolutions * Communicate hotel's needs to appropriate departments to ensure room availability and open calls are being addressed in a timely manner with follow-up to the guest that issue is satisfactorily resolved * Assist with implementation of new policies and procedures and also ensure staff has adherence of existing grooming and attendance policies * Assist with the training process of new hires and identify training needs with existing employees by weekly focus on "topics of the week" * Drive Hotel scores and share positive feedback and address on an individual basis with any negative feedback * Maintain a positive and professional environment in guest areas and in back of the house that motivates and inspires the staff. * Must possess basic ability to analyze and understand forecasts and budgets * Other duties as assigned You should be able to… * Speak, read, and write in primary language used in the workplace * Sit, stand, walk, and be in front of a computer for 8+ hours Requirements… * Customer service experience, preferably in Hospitality or related industry * High School diploma or equivalency education certificate required About First Hospitality… Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently. First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

What's in it for you… * Hotel discount at locations worldwide! * Paid time off! * Scheduled for full time hours! * Professional development and promotion opportunities! * 401(k) available for all associates! * Day One Health Benefit options available for full time and part time associates including medical, dental, vision, and supplemental plans! About this job... House Persons support the overall functionality of the hotel Housekeeping department. Ensuring availability and accessibility of supplies, maintenance of equipment, and cleanliness of storerooms and back-of-house areas, House Persons perform impactful work. House Persons assist with trash removal, linen retrieval and sorting, and create clean and organized spaces to promote efficiency and effective hotel housekeeping operations. Requires open availability for earliest start time 8AM to latest end time 11PM! Shift times typically scheduled 8AM-4:30PM or 2:30PM-11PM. May also be scheduled mid-shifts in between! What you'll be doing... * Maintain cleanliness and organization of storeroom shelves and other supply storage areas to promote ease of supply retrieval and inventory. * Clean and organize back-of-house areas including doors, walls, closets, lockers, refreshment areas, and fixtures to maintain a clean, organized, and presentable work environment * When necessary, support cleanliness of public spaces including guest corridors, lobby areas, public restroom facilities, and exterior spaces of the hotel. * Retrieve and properly dispose of trash from guest rooms, public areas, and back-of-house areas. * When necessary, take ownership to resolve guest challenges, working collaboratively with the hotel's Housekeeping and Guest Service teams. * Always maintain professionalism consistent with hotel brand and company expectations. * Know and communicate hotel emergency procedures; inform and assist guests in emergencies. * Take on additional tasks as necessary or assigned by hotel leadership. Success factors... * Available to work full time open availability first shift and second shift (typically, but not always, as early as 8AM or late as 11PM) * Effective verbal and written communication skills * Must be able to speak, read, and write in primary language used in the workplace * 8+ hours per day; stand and walk frequently throughout the workday * Lift, lower, and maneuver up to 30 pounds occasionally * Reach, bend, stoop, and pivot frequently throughout the workday * Previous experience in hotel Housekeeping preferred About First Hospitality... Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently. First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

What's in it for you... * Insurance enrollment available from DAY 1! * Paid time off available from DAY 1! * Holiday pay available from DAY 1! * 401(k) enrollment after 30 days! * Hotel and travel discounts at worldwide destinations! * Professional development and promotion opportunities! About this role... Step into the spotlight! As the first smiling face our guests see, you set the tone for an unforgettable dining experience. Our Hosts are the heartbeat of the restaurant - welcoming, stylish, confident, and always ready to create that wow moment from the very first hello. If you love connecting with people, thrive in a fast-paced environment, and enjoy being part of a beautifully dressed, fine-dining atmosphere, this is your stage. What you'll be doing... * Set the scene by preparing the dining room and lounge for flawless service * Keep every station stocked, organized, and ready for action * Greet every guest with warmth, charm, and your own signature style * Escort guests to their tables with grace while honoring their preferences * Be the friendly voice on the phone - answering questions and assisting with confidence * Keep the restaurant looking polished, pristine, and inviting * Stay connected with servers and managers to ensure smooth, seamless service * Jump in wherever needed to keep the magic flowing What it takes to Shine... * Confidently speak, read, write, and understand the primary language(s) used in the workplace * Stay energized on your feet - standing, walking, bending, pivoting, and moving with purpose throughout your shift * Comfortable lifting up to 30 pounds when needed * Bring a positive attitude, professional presence, and a passion for creating exceptional guest experiences If you love being the reason someone's evening starts with a smile and ends with a memory - this is your moment to shine. About First Hospitality... Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently. First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

Step into Leadership - Build Your Management Career with Us We're looking for motivated, service-driven professionals who are ready to take the next step from serving into leadership. If you thrive in a fast-paced hospitality environment, take pride in leading by example, and enjoy building strong teams, this is your opportunity to grow into a management role. As a Supervisor, you'll play a hands-on leadership role overseeing Restaurant, In-Room Dining, and Bar operations. You'll be the go-to leader on the floor-coaching, supporting, and inspiring your team while delivering exceptional guest experiences. What You'll Do: * Lead daily operations across multiple outlets while maintaining a strong floor presence * Coach and develop staff through hands-on training and ongoing performance feedback * Set service standards and ensure brand and quality expectations are exceeded * Inspire accountability, professionalism, and teamwork * Ensure the restaurant is fully prepared and guest-ready before every shift * Partner with hotel departments to create seamless guest experiences * Resolve guest concerns in real time and turn challenges into wins * Manage cash handling, closeouts, and operational procedures with integrity * Communicate effectively with leadership through shift logs, reports, and updates Requirements: * Must be able to speak, read, write, and understand the primary language(s) used in the workplace * Strong verbal and written communication skills * Ability to prepare and analyze reports, data figures, and computer-generated documentation * Working knowledge of computer programs including Microsoft Office and related systems * Strong administrative skills, including business writing and basic accounting mathematics * Ability to stand and walk for extended periods of time * Ability to lift up to 50 pounds occasionally * Must be capable of grasping, writing, standing, sitting, walking, bending, listening, hearing, and maintaining visual acuity * Some college coursework and/or advanced training in food operations preferred * Prior restaurant and bar supervisory experience required; hotel restaurant experience preferred * Ability to remain calm and professional in high-pressure situations * A strong commitment to maintaining the highest level of guest satisfaction This role is ideal for experienced hospitality professionals ready to build leadership skills, take ownership of operations, and grow into management. If you're ready to level up your career - we're ready to meet you. About First Hospitality Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently. First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. EQUAL OPPORTUNITY EMPLOYER

What's in it for you… * Insurance enrollment available from DAY 1! * Paid time off available from DAY 1! * Holiday pay available from DAY 1! * 401(k) enrollment after 30 days! * Hotel and travel discounts at worldwide destinations! * Professional development and promotion opportunities! About this job... Guest Service Representatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience. Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving. The primary responsibility of a Guest Service Representative is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors. What you'll be doing... * Welcome arriving guests and complete the hotel's arrival/check-in experience, ensuring special requests are fulfilled and accurate information is received. * Engage in purposeful communication and build rapport with guests, creating an open dialogue to uncover guest expectations and unrealized needs. * Effectively engage with guests through phone or electronic communication consistent with hotel brand standards to ensure guest satisfaction. * Promote hotel brand loyalty programs, encourage guest participation, and offer special rate packages and upgrades when appropriate. * Effectively communicate with hotel departments to ensure timely and accurate delivery of guest expectations, fulfillment of needs, and challenge resolution. * Listen to guests and empathize with their challenges. When necessary, solicit guest feedback and act on guests concerns. * Always maintain professionalism consistent with hotel brand and company expectations. * Know and communicate hotel emergency procedures; inform and assist guests in emergencies. * Use hotel communication log and verbal or electronic means to notify fellow associates and/or supervisors of pertinent information. * If applicable, maintain balance and security of house bank and accurately log all transactions. Requirements... Experience & Education: * 2+ years of customer service experience, preferably in Hospitality or related industry * High School diploma or equivalency education certificate required Communication: * Excellent verbal and written communication skills * Must be able to speak, read, and write in primary language used in the workplace Physical: * 8+ hours per day at standing desk/computer; stand and walk frequently throughout the workday * Lift, lower, and maneuver up to 30 pounds occasionally About First Hospitality… Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently. First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

What's in it for you... * Medical, Dental, Vision, and Supplemental Benefit enrollment available from DAY 1! * Paid time off available from DAY 1! * Holiday pay available from DAY 1! * 401(k) enrollment after 30 days! * Hotel and travel discounts at worldwide destinations! About this job... The Housekeeping Inspector supports training and development of housekeepers and housemen while promoting the cleanliness and productivity goals of the housekeeping department. Responsible for inspecting rooms and public spaces, ensuring availability and accessibility of necessary supplies, and supporting a safe and structured work environment, the Housekeeping Supervisor plays a critical role in overall employee and guest satisfaction. What you'll be doing... * Provide direction and support to Housekeepers and Housemen, ensuring the Housekeeping Department is run in a smooth, efficient manner. * Responsible to oversee the day-to-day operation of the housekeeping department to maintain the standards of service and cleanliness. * Inspect guest rooms and public spaces to ensure cleanliness, adherence to brand standard, and overall guest satisfaction * Assists in the development and implementation of innovative promotional and sales events by seeking out creative ways to improve service. * Helps to ensure a clean and safe working environment, with continual emphasis on promoting employee health and safety. * Assists in training colleagues in proper safety techniques. * Responsible for the department orientation and training of new housekeepers and following up to ensure company and brand standards are met. * Engage in effective leadership techniques to motivate and encourage team members toward the common goal of guest satisfaction. * Assist in resolving issues as they arise to promote department stability. * Clean guest rooms when necessary * Complete additional tasks as assigned by management Requirements... * Able to speak, read, write, and understand the primary language(s) used in the workplace * Able to stand, walk, reach, bend, stoop, and pivot frequently * Able to lift, lower, and maneuver up to 30 pounds; able to push/pull up to 150 pounds * Experiences as a hotel housekeeper or house person preferred About First Hospitality... Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently. First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.