Customer Due Diligence Investigations (CDDI) Analyst
First Internet Bank 4.4
First Internet Bank job in Fishers, IN
As the Customer Due Diligence Investigations (CDDI) Analyst you will play a critical role in supporting the bank's financial crime prevention efforts by conducting comprehensive reviews of new and existing customers to ensure compliance with the Bank Secrecy Act (BSA), Know Your Customer (KYC) standards, and Office of Foreign Assets Control (OFAC) requirements. Your role is responsible for performing customer due diligence (CDD) and ongoing monitoring to identify, assess, and mitigate potential financial crime risks in accordance with regulatory expectations and internal policies.
What You Will Do:
Conduct CDD reviews on new and existing customers to assess potential risks in accordance with KYC and OFAC regulations.
Analyze complex ownership structures, sources of funds, geographic exposure, and business activities to determine risk and identify red flags or escalation needs.
Review and validate customer documentation for completeness, accuracy, and compliance with internal policies and regulatory standards.
Monitor customer transactions and account activity to detect unusual or potentially suspicious patterns; escalate findings to AML Investigations as appropriate.
Collaborate with relationship managers, operations, and compliance teams to resolve due diligence issues and ensure a risk-based approach to onboarding and reviews.
Maintain detailed, accurate, and audit-ready documentation of due diligence findings and decision rationales.
Stay current on regulatory developments, industry best practices, and emerging risks related to financial crime compliance.
Support audit and regulatory examination activities by providing documentation and subject-matter input as needed.
Assist in developing and delivering training or guidance to internal stakeholders on CDD/KYC processes, policy updates, and quality standards.
Perform other duties as assigned.
What We're Looking For:
A bachelor's degree in finance, business, criminal justice, or related field required. Commensurate work experience will also be considered.
A minimum of one year of experience in KYC (CIP/CDD), financial crimes compliance, or customer onboarding within a banking or financial services environment required.
Knowledge of customer risk due diligence best practices required.
Exceptional analytical, problem-solving, and communication skills.
Proficiency in research tools, data systems, and Microsoft Office applications.
Working Conditions/Demands:
Professional office setting.
Primarily sedentary position requiring long periods of time working at a computer.
Must be able to move throughout the office and buildings to obtain or relay information.
Must be able to perform the essential functions of the position with or without reasonable accommodation.
Who Are We?
We're not just another bank and we're not looking for just another employee. Since 1999, First Internet Bank has been dedicated to finding a better way to bank and doing things that have never been done before. Yes, we really were the first state-charted, FDIC insured bank to operate entirely online and we have been leading the way ever since.
We seek the game changers, the innovators…those who challenge the status quo because change really is the only constant. Ready to join a team of imaginative, driven individuals like you? It's your career, you deserve to imagine more. Keep reading, we think you will like you what see.
Qualifications
Why Join Us?
Our success has been driven, in part, by four core competencies - customer focus, teamwork, adaptability and initiative. Collectively they define our actions and are at the heart of all we do. As a result, we've been fortunate to have been named numerous times as an Indianapolis Star Top Workplace and one of the Best Banks to Work For! Headquartered in downtown Fishers, our newly-built, state-of-the-art 175,000 square foot facility headquarters was designed with our team in mind and features an 18,000 square foot open air deck named “The Backyard”, with fire pits, covered pergola, waterfall and foliage to create a momentary escape from the work day. Beyond that, the onsite fitness center with the latest equipment and ergonomically-designed workstations help promote health and wellness. Have we mentioned free snacks, soft drinks and beer available on tap? Want more? How about unlimited volunteer time off and social events to bring us all together to have some more. Why just imagine more, take the “first” step and apply today.
Our benefits package includes the following and so much more:
Medical, Dental, and Vision Insurance for Full-Time employees - Eligibility begins on day one of employment
401(k) Retirement Plan with Generous Match for Full-Time and Part-Time employees - Eligibility begins on day one of employment
Professional Development Reimbursement
At Least 3 Weeks Paid Vacation Annually - For New Employees, Paid Vacation is Adjusted Based on Start Date
Eleven Paid Holidays
Paid Volunteer Time
Annual First Internet Bank-branded merchandise allowance
Equal Opportunity Employer - Women, Minorities, Veterans and Individuals with Disabilities
If you are a California resident, you may be entitled to certain rights regarding your personal information. Additional information about our data collection practices and location specific notices is available on our privacy policy. Click here to read more.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c). Click here to read more.
$79k-99k yearly est. 6d ago
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First Internet Bank 4.4
First Internet Bank job in Fishers, IN
Think you would be a great fit for our team but don't see an open opportunity that fits your passion?
Complete our open application here to get the conversation started! We'll reach out to you if a suitable opportunity matching your interests and experience becomes available.
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Qualifications
Who Are We?
We're not just another bank and we're not looking for just another employee. Since 1999, First Internet Bank has been dedicated to finding a better way to bank and doing things that have never been done before. Yes, we really were the first state-charted, FDIC insured bank to operate entirely online and we have been leading the way ever since.
We seek the game changers, the innovators…those who challenge the status quo because change really is the only constant. Ready to join a team of imaginative, driven individuals like you? It's your career, you deserve to imagine more. Keep reading, we think you will like you what see.
Why Join Us?
Our success has been driven, in part, by four core competencies - customer focus, teamwork, adaptability and initiative. Collectively they define our actions and are at the heart of all we do. As a result, we've been fortunate to have been named numerous times as an Indianapolis Star Top Workplace and one of the Best Banks to Work For! Headquartered in downtown Fishers, our newly-built, state-of-art 175,000 square foot facility headquarters was designed with our team in mind and features an 18,000 square foot open air deck named “The Backyard”, with fire pits, covered pergola, waterfall and foliage to create a momentary escape from the work day. Beyond that, the onsite fitness center with the latest equipment and ergonomically-designed workstations help promote health and wellness. Have we mentioned free snacks, soft drinks and beer available on tap? Want more? How about a flexible work schedule, unlimited volunteer time off and social events to bring us all together to have some more. Why just imagine more, take the “first” step and apply today.
Our benefits package includes the following and so much more:
Medical Dental, Vision Insurance
401(k) Retirement Plan with Generous Match
Tuition Reimbursement
3 Weeks Paid Vacation Plus Paid Holidays
Paid Volunteer Time
Business Apparel Allowance
Equal Opportunity Employer - Women, Minorities, Veterans and Individuals with Disabilities
If you are a California resident, you may be entitled to certain rights regarding your personal information. Additional information about our data collection practices and location specific notices is available on our privacy policy. Click here to read more.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c). Click here to read more.
$27k-31k yearly est. 6d ago
Emerging Middle Market MD - Midwest Growth Leader
BMO 4.7
Indianapolis, IN job
A leading North American bank is seeking a Managing Director, Group Manager in Indianapolis. This role involves driving market share growth in the Midwest and managing critical client relationships, with a focus on exceptional service. The ideal candidate has over 9 years in relationship management, extensive industry knowledge, and a proven track record in revenue generation. The position offers a salary range of $164,400 to $285,600 and opportunities for professional development and growth within the bank.
#J-18808-Ljbffr
$89k-121k yearly est. 1d ago
AVP of Meetings & Events
Indiana Bankers Association 3.7
Indianapolis, IN job
The Indiana Bankers Association supports Indiana banking through member communications, issues advocacy, professional development, and connecting member banks with quality service providers. Through supporting nearly 115 bank members, IBA helps bolster the economic vibrancy of Indiana, with banks providing essential financial products and services as well as community outreach to the areas they serve. Employment with the IBA allows individuals to make an impact throughout the state while building connections with a multitude of bankers and bank service providers. IBA benefits include a hybrid work schedule, competitive pay, 401(K) program with six percent company match, insurance, annual bonus program, paid time off and more.
General Description
Under the general direction of the Senior Vice President of Professional Development, this position provides managerial oversight for the Association's larger events.
Key Duties and Responsibilities
Has primary focus on the Association's signature events listed below, with oversight from the SVP of Professional Development. Responsibilities will include speaker selection, content development, marketing, sales and logistics.
Will chair various IBA event-related committees including Business Lending, Compliance, Human Resources, Marketing, Retail, Operations & Technology, Financial Management, and Trust.
Will participate in IBA education-related committees including Agriculture and Cyber/Security Committees.
Will provide direction, when appropriate, for Professional Development Coordinators. Will also serve as additional support, when needed, for the various tasks listed in the Professional Development Coordinator's job description that may need completed for the preparation of an educational offering.
Acts as a resource person for other IBA staff members in the area of meeting and event planning and implementation.
Handles member inquiries and provides member outreach.
Some in-state travel may be required.
Performs additional duties, as required or assigned.
Event Listing and Key Responsibilities
Events included, but not limited to, Mega Conference; Annual Convention; Banking on Women; Legislative Day (in conjunction with Government Relations); FLD Day @ Statehouse and FLD Conference (in conjunction with the FLD Coordinator); and the Economic Outlook
The following is a listing of various roles and responsibilities that will be required for the events listed above. Not every event will require every responsibility listed below. This is a general list of roles and responsibilities, and some events may require additional responsibilities depending on the event and circumstance.
Organizing and managing the committees listed above.
Create, distribute, collect and review necessary Requests For Proposal (RFPs).
Determine event date, schedule and track necessary sessions.
Contact and contract necessary event and/or track speakers.
Solicit potential exhibitors and sponsors for tradeshow exhibits and various sponsorship opportunities.
Obtain necessary continuing education credits for the event.
Determine, create and negotiate necessary signage and marketing materials.
Onsite oversight and management of the event completion.
Qualifications/skills requirements
Required knowledge of adult education concepts, meeting planning and administration. Certified Meeting Professional (CMP) designation very beneficial. Strong oral and written communication skills; proven interpersonal competence. Demonstrated ability to handle details expeditiously and work on multiple projects. Relevant college degree and familiarity with adult education concepts essential. Awareness of banker education principles a plus.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Frequent walking, standing, and sitting within the work area.
Driving to/from other locations for business-related purposes.
The ability to lift office supplies/equipment of approximately 50 pounds.
Pay
$75,000.00 - $90,000.00 per year
Benefits
401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance
Schedule
Monday to Friday
Weekends as needed
Work Location
In person
$75k-90k yearly 2d ago
Process Improvement Associate
Beacon Health System 4.7
Elkhart, IN job
PLEASE READ: This role is NOT REMOTE.
Responsible for managing and facilitating process improvement initiatives that drive measurable outcomes in clinical, operational, business, and regulatory domains. The Leader acts as a strategic partner and change agent at the hospital level, leading through influence, collaboration, and data-driven decision making. This role trains and supports others in process improvement methodologies to build sustainable capability at Elkhart General Hospital while contributing to systemwide projects as directed.
Education and Experience
Bachelor's degree required, Industrial Engineering or similar field preferred.
1 to 3 years of experience in process improvement in a healthcare system; 1 to 3 years of operations experience preferred.
Demonstrated experience using the following: value stream analysis and/or value stream mapping, problem solving methodologies (e.g. A3 thinking, PDSA, DMAIC), control charts, and an understanding of Cp/Cpk.
Licensure/Certification
Lean Six Sigma certification preferred.
Ongoing professional development in process improvement expected (training, workshops, professional associations).
GLC On-The-Go is seeking a travel Registered Respiratory Therapist for a travel job in Indianapolis, Indiana.
Job Description & Requirements
Specialty: Registered Respiratory Therapist
Discipline: Allied Health Professional
Start Date: 01/26/2026
Duration: 13 weeks
48 hours per week
Shift: 12 hours
Employment Type: Travel
GLC On-The-Go Job ID #485003. Pay package is based on 12 hour shifts and 48 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: RRT Respiratory / Neuro Diagnostics
About GLC On-The-Go
GLC is more than just a staffing agency - we're your trusted partner in finding travel, local, and PRN contracts that align with your career aspirations and lifestyle.
We specialize in connecting travel nurses and allied healthcare professionals like you with opportunities in acute care, long-term care, behavioral health, and allied fields across the U.S.
Our attentive and friendly recruiters are always just a call or text away, ready to guide you at every step, ensuring you feel valued and heard.
We understand the unique needs of travel healthcare professionals, which is why we offer comprehensive benefits and 24/7 support.
Join GLC, where our 20+ years of experience mean we know how to help you find the assignments that turn your career goals into reality.
With us, it's not just a placement - it's your dream career made possible
$43k-77k yearly est. 3d ago
Support Desk Agent
Old National Bank 4.4
Evansville, IN job
Category/Function Call Center Type Regular Full-Time Requisition ID 2025-18246 Workplace Type On Site
Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.
We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of
Impact Network Groups
led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.
Responsibilities
We are currently seeking a Support Desk Agent that will provide internal client support for inquiries related to Community Banking Operations with a high degree of courtesy, professionalism, timeliness, and accuracy. Support is provided through a variety of mediums such as phone, email, and instant messaging. Problem resolution and identifying opportunities for training development and/or process improvement is key to be successful in this role.
Salary Range
The salary range for this position is $18.25/Hr. - $29.75/Hr.. Final salary will be determined based on factors such as location, experience, skills and qualifications.
Key Accountabilities
Receive and resolve all telephone, email, and instant message inquiries from internal departments with a high degree of professionalism, timeliness, accuracy, and diligence
Serve as subject matter expert for consumer deposit and loan servicing inquiries as well as the systems/applications used to service clients
Track all calls with efficiency and accuracy for reporting purposes and identify opportunities for improvement as applicable
Assist with the design and maintenance of internal departmental procedures and identify opportunities to improve team efficiency and performance
Educate and promote the variety of self-service channels available during client interactions
Assemble facts, gather data, and complete research to make empowered judgments/decisions
Maintain an in-depth knowledge of bank policies, procedures, processes and front-end/back-end systems/applications
Maintain a thorough understanding of, and adherence to all banking compliance rules and regulations
Follow proper escalation process when situations require additional assistance
Embrace ongoing educational opportunities, including changes to policies and procedures
Key Competencies for Position
Compelling Communication - Openly and effectively communicates with others. Effectively and transparently shares information and ideas with others. Tailors the delivery of communication in a way that engages the audience and that is easy to understand and retain. Unites others towards common goal. Asks for others' opinions and ideas and listens actively to gain their support when clarifying expectations, agreeing on a solution and checking for satisfaction.
Makes Decisions & Solves Problems - Seeks deeper understanding and takes action. Takes ownership of the problem while collaborating with others on a resolution with an appropriate level of urgency. Collaborates and seeks to understand the root causes of problems. Evaluates the implications of new information or events and recommends solutions using decisions that are sound based on what is known at the time. Takes action that is consistent with available facts, constraints and probable consequences.
Delights Clients - Continuously seeks and applies knowledge leading to a best-in-class client experience. Passionately serves internal clients with excellence. Maintains a growth mindset staying current with developments and trends in areas of expertise influencing client satisfaction both internally and externally. Understands data, metrics and/or financial information, and how they tie to client satisfaction and business outcomes related to position, client and/or team. Nurtures client relationships by listening, prioritizing, and acting responsibly to meet client needs, mitigate risk and add shareholder value.
Personifies ONB Culture - Demonstrates pride in ONB. Consistently demonstrates Old National's culture and values in daily interactions. Models our values - how we show up in the workplace. Places the organization's goals before individual or team goals. Demonstrates the desire to be part of something beyond themselves by investing time, heart, and expertise to help clients and communities thrive.
Qualifications and Education Requirements
High School diploma or equivalent work experience
2 years or more experience in Community Banking preferred, including a minimum of one year of new account opening experience and one year of teller transaction processing
1+ year(s) of experience in Deposit Operations, Loan Operations, or Client Care preferred
Working knowledge of all aspects of Community Banking including products, policies, procedures, operations, and systems/applications
Must demonstrate an elevated level of patience, ability to work through complex issues, and maintain a professional demeanor in stressful situations
Ability to work independently as well as part of a cohesive team
Effectively prioritize, handle and complete multiple time sensitive tasks throughout the workday
Ability to work varied hours/days, including Saturday and accommodate occasional overtime should the business need arise
Demonstrate exceptional oral and written communication skills with every client interaction
Must possess working knowledge of Microsoft Office365 Suite of products, including, but not limited to Word, Excel, and SharePoint
Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.
As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.
We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, to fill a specific position
Our culture is firmly rooted in our core values.
We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.
We are Old National Bank. Join our team!
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If you're qualified for a position but need additional help with the application because of a disability, please email (This email will respond to accommodation requests only.)
$18.3 hourly 3d ago
Mortgage Loan Originator
Horizon Bank 4.5
Noblesville, IN job
Assist customers in securing conventional, lot, construction and FHA/VA/USDA residential mortgage loans in accordance with company policies and established Standard Operating Procedures (SOPs). Ensure compliance with state and federal regulations while meeting sales goals. Responsible for all aspects of the Mortgage Loan Origination process including accurate, efficient and timely handling from receipt of the loan application to attending the closing. Must attain and maintain an active registration status with the NMLS (Nationwide Mortgage Licensing System and Registry). Work within a team to ensure loans progress through the pipeline efficiently and effectively and close within the rate-lock period.
Principal Accountabilities
Represent the Bank to both internal and external customers in a courteous, professional manner in face-to-face, written and telephone communications. Accountable for adherence to compliance standards including Bank Secrecy Act (BSA), quality of documentation, timeliness and volume of loans closed. Identify financial objectives and refer clients to other bank services. Actively protect confidentiality of customer and account information. Demonstrate Horizon Bank's commitment to the communities in which we serve through active involvement in local organizations and events.
Duties
Develop and execute effective marketing plans to meet or exceed mortgage loan production goals.
Market, service and promote the bank's mortgage products, including the solicitation of residential first mortgages through contacts with Realtors, builders, developers, closing agents, social media and other referral sources.
Independently monitor trends and developments in the local real estate market, as well as the changing rules and regulations pertaining to both conventional and government insured mortgages.
Interview potential borrowers applying for residential mortgage loans to understand their needs.
Analyze and screen preliminary loan requests on varied types of mortgage loans to determine which products best meet the customer's needs and financial circumstances. Provide advice regarding the advantages and disadvantages of different financial products and recommend the most appropriate mortgage loan program for the customer.
Outline loan terms and conditions, and inform prospective borrowers of loan commitment.
Enter loan application into LOS (Loan Operating System), order credit reports, and upload to AUS (Automated Underwriting System). Collect critical documents from borrower and submit loan applications for processing and underwriting approval.
Once loan is underwritten, receive stipulations and assist to clear them.
Monitor the loan pipeline, tracking loans in process to ensure required documents are secured to ensure timely completion of the loan.
Communicate regularly with customers regarding progress of loan and items needed for loan approval. Address customer questions and concerns through investigation and corrective action.
Periodically run AUS reports to ensure loans continue to have a favorable result once loan documents are submitted
Communicate with Processor to schedule closing appointments. Travel to conduct closings with buyers, sellers, real estate agents, attorneys and others.
Provide credit counseling to delinquent or non-qualifying customers.
Develop and maintain knowledge of other bank products and services in order to effectively identify referral opportunities.
Maintain file coverage for team members out of office and perform other duties as assigned.
Report suspicious transactions or unusual occurrences to supervisor.
Perform all work in compliance with established regulations, policies, Standard Operating Procedures (SOPs), and instructions.
Maintain customer confidence and protect bank operations by keeping information private and confidential.
Participate in ongoing skill, compliance, risk management and security training as required for the position and apply knowledge in daily tasks.
Qualifications & Skills
High school diploma or equivalent with a minimum of 3 years residential mortgage loan experience or satisfactory completion of Horizon Bank's in-house Jr. MLO training (when available). College degree in business, finance or related field of study preferred.
Basic knowledge of agency guidelines and industry standards as they relate to retail mortgage lending, conventional, lot, construction and FHA/VA/USDA loan programs.
Exceptional organization, time management and follow-up skills. Excellent interpersonal skills and ability to communicate effectively with customers, bank employees and outside service providers.
Ability to follow detailed instructions and adhere to a wide range of procedures and regulations requiring sound judgement.
Ability to perform complex mathematical computations using various business machines and/or computers.
Must have proficient typing and computer skills.
Core Competencies
Adaptability & Flexibility
Decision Making and Judgment
Relationship Building
Attention to Detail
Prospecting and Referring
Accountability
Physical Requirements
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions in compliance with the Americans with Disabilities Act (ADA).
Physical Demands:
Percentage of Time:
Communicate with customers, advisors and managers regarding banking transactions and issues. Able to exchange accurate information with others.
90-100%
Able to verify authenticity of financial instruments, forms, documents and signatures. Able to verify identity of customers, vendors and service providers. Able to observe actions of others to ensure safety and security of the facility.
90-100%
Able to grasp, move and sort forms and papers..
90-100%
Constantly operate a computer and other office machinery such as calculator, copy machine, fax machine, scanner, printer and telephone.
90-100%
Able to remain stationary at a desk for long periods of time
75-100%
Regularly move about the office to access file cabinets, storage drawers and various office equipment.
75-100%
Occasionally position self to reach heights between floor and 6.'
Travel to customer homes, businesses, community events and closing locations as required to meet or exceed referral, customer service and sales goals.
25-75%
Horizon Bank is a proud Equal Opportunity Employer | Disability | Veteran Employer.
#LI-DNI
$26k-36k yearly est. 4d ago
Supervisor - Rehab Services
Beacon Health System 4.7
Bremen, IN job
Seeking Physical Therapist to be responsible for supervising, on a day-to-day basis, assigned therapists (occupational, physical, and speech) and support staff to ensure optimal delivery of patient care, effective management administration and appropriate intra- and inter-departmental relations.
Areas of responsibility include both non-hospital based, and hospital-based rehabilitation services provided, including both outpatient and inpatient care inpatient Swing Bed rehabilitation. Participates with the VP of Operations to develop and implement short- and long-term plans designed to guarantee continued growth and development of the department. Participates with the VP of Operations in developing and preparing the fiscal budget and other projects related to the Rehabilitation Services Department.
Helps develop and implement plans to guarantee growth and development of department by:
Assisting the Vice President to develop and implement short- and long-term goals and objectives designed to guarantee the continued growth and development of the department.
Providing input to the Vice President to develop and recommend the fiscal budget and assisting to administer the budget to meet agreed-upon goals and objectives.
Developing and recommending to the Vice President, policies and procedures pertaining to areas of responsibility.
Developing, monitoring, compiling and reporting to the Vice President statistics and data reflecting productivity, quality improvement, expenses and revenue associated with the operation of assigned areas.
Assuming administrative responsibility of the department in the absence of the Vice President.
Ensuring effective day-to-day operations in areas of responsibility, including coverage and treatment to patients referred to area of responsibility.
Identifying equipment needs and making recommendations for additional equipment.
Ensuring compliance with documentation, and billing guidelines and requirements of third-party payors.
Assisting team, when needed by providing direct patient care.
Supervises Therapists and support staff to ensure optimal delivery of patient care by:
Recruiting, interviewing, hiring, orienting, training, assigning work to, evaluating performance and, when necessary, recommending the discipline or discharge of subordinate team members.
Assisting the staff in the development and implementation of protocols for specialized clinical programs and patient populations, while ensuring that the care provided is of the highest quality.
Interpreting, enforcing and supporting Hospital policies, procedures, protocols.
Completing annual reviews of all associates within designated departments.
Ensures the up-to-date education and growth and development of assigned associates by:
Supervising the clinical education programs and activities for students assigned to areas as carried out by the professional staff.
Facilitating regular scheduling of in-services; encouraging staff attendance at clinics, conferences, seminars and in-service programs to stay abreast of recent developments in the field of clinical practice and administration.
Ensures the up-to-date education and growth and development of assigned associates by:
Supervising the clinical education programs and activities for students assigned to areas as carried out by the professional staff.
Facilitating regular scheduling of in-services; encouraging staff attendance at clinics, conferences, seminars and in-service programs to stay abreast of recent developments in the field of clinical practice and administration.
Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:
Communicating formally through discipline, team and program meetings; and informally on a continual basis to ensure that staff is well informed, held accountable for the completion of daily operational, and is afforded ready access to have questions and concerns addressed.
Completing other job-related assignments and special projects as directed.
Education and Experience
The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of a bachelor's, master's, or doctorate degree required for area of clinical practice; an additional credential in business is preferred. Requires license or certification for practice in Indiana. Three to five years of experience in clinical practice, with relevant supervisory/management experience preferred.
$47k-71k yearly est. 3d ago
System Director of Process Improvement
Beacon Health System 4.7
South Bend, IN job
The System Director of Process Improvement reports to the VP Process Improvement. Responsible for managing and coordinating continuous performance improvement efforts to achieve “One Beacon” operational excellence. Drives large-scale, cross-functional strategic initiatives to improve operational, clinical, and business outcomes.
Directs the utilization of Lean/Six Sigma methodologies to address operational, business, and clinical effectiveness, reduce process variation, and sustain improvements across the enterprise. Acts as a change agent with a focus on working with operational and clinical leaders to document, track, and maintain the impact of process improvement solutions.
MISSION, VALUES, and SERVICE GOALS
MISSION: We deliver outstanding care, inspire health, and connect with heart.
VALUES: Trust. Respect. Integrity. Compassion.
SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.
Responsibilities
Directs and coordinates continuous improvement efforts to achieve Beacon's operational, business, and clinical excellence strategy by:
Partnering with key stakeholders to identify, select, and prioritize opportunities for reducing inefficiencies, streamlining processes, and building standardization. Manages the scope of projects to assure connection with clinical strategies and speed of change.
Evaluating existing processes and tools across the entire enterprise to identify areas for innovation or improvement.
Promoting the use of data and metrics for identifying improvement opportunities and problem-solving activities.
Collaborating with cross-functional teams to implement Lean/Six Sigma-driven process improvement initiatives to enhance key outcomes.
Supporting leadership throughout the enterprise in promoting Lean/Six Sigma philosophy through training, coaching, and utilization of industry best practices.
Build systems of accountability to sustain results from improvement initiatives.
Directs the utilization of Lean/Six Sigma methodologies to address organizational effectiveness, reduce process variation and sustain improvements across the enterprise. Analyzes data to identify root causes and develop action plans to enhance prioritized outcomes by:
Ensuring improvement methodologies and approaches are appropriately applied and that effective metrics are being utilized. Identifies clearly defined metrics that are critical to the success of each key initiative.
Facilitating advanced problem-solving and analysis of specific improvement opportunities leading to the implementation of effective, sustainable solutions.
Prioritizing standardization and sustainment of process improvement results across multiple clinical, operational and business units.
Developing tools and strategies for training, education, and knowledge transfer to embed performance improvement throughout the enterprise.
Performs other functions to maintain personal competence and contribute to the overall effectiveness of the organization by:
Acting as a resource to other leaders and associates to address day-to-day issues relating to safety, quality, and operational outcomes, value maximization, waste reduction, and associate/physician engagement.
Participating in Beacon committees as designated.
Completing other job-related assignments and special projects as directed.
Use of existing and future technologies to align and standardize key process improvement initiatives throughout the enterprise.
Pursuing innovative approaches to organizational process improvement, including AI, automation of dashboard reporting, and other future technologies.
Leadership Competencies
Drives Results - Consistently achieving results, even under tough circumstances.
Customer Focus - Building strong customer relationships and delivering customer-centric solutions.
Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity.
Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
ORGANIZATIONAL RESPONSIBILITIES
Associate complies with the following organizational requirements:
Attends and participates in department meetings and is accountable for all information shared.
Completes mandatory education, annual competencies and department-specific education within established timeframes.
Completes annual employee health requirements within established timeframes.
Maintains license/certification, registration in good standing throughout the fiscal year.
Maintains license/certification in good standing throughout the fiscal year.
Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
Adheres to regulatory agency requirements, survey process, and compliance.
Complies with established organization and department policies.
Available to work overtime when required.
Education and Experience
The knowledge, skills and abilities as indicated below are normally acquire through the successful completion of a bachelor's degree in a healthcare or process improvement related field. Master's degree preferred. Black Belt and LEAN certification strongly recommended. A minimum of 7-10 years of job-related experience leading large-scale, cross-functional performance improvement initiatives with the utilization of Lean/Six Sigma philosophies, tools and techniques.
Knowledge & Skills
Proven track record of successfully delivering and sustaining performance-related results through the application of process improvement methodologies and effective change management.
Ability to synthesize, simplify, and standardize complex concepts/processes and connect solutions across the clinical enterprise.
Expert competencies in the Lean/Six Sigma tools with demonstrated proficiencies.
Strong analytical, quantitative and problem-solving skills with proven ability to establish and monitor project metrics.
Experience in training and coaching cross-functional leaders in A3, Rapid Improvement Events in large, complex healthcare organizations.
Flexible, resilient and able to achieve results in a team-oriented environment. High levels of proven collaboration is required.
Strong facilitator with excellent organizational and interpersonal skills.
Demonstrates well-developed communication skills (both verbal and written).
Emotional intelligence to navigate across multiple stakeholder groups to maximize collaboration and cross-functional team success.
Requires the ability to prioritize and to handle a multitude of assignments at one time.
Working Conditions
Works in an office environment. This is not a remote position.
May be required to travel to off-site locations.
Physical Demands
Requires the physical ability and stamina to perform the essential duties of the position.
$111k-151k yearly est. 4d ago
Market Relationship Banker
Old National Bank 4.4
Huntingburg, IN job
Category/Function Retail Banking Center Type Regular Full-Time Requisition ID 2025-18365 Workplace Type On Site
Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.
We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of
Impact Network Groups
led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.
Responsibilities
Old National Bank is seeking a Market Relationship Banker to join our Community Banking Team. This position is unique; it will allow you to work at several different branches, giving you the opportunity to know the personalities at each location. The Relationship Banker develops and cultivates long-term client relationships by providing insight, advice, and personalized financial solutions for their clients. Relationship Bankers are responsible for retaining and deepening existing client relationships through cross-selling, establishing new banking relationships, referring clients to product partners (e.g., Mortgage, Investments, Small Business, Treasury Management, Merchant Services, Private Banking, Wealth Management, Commercial), educating clients on digital solutions, providing account servicing and maintenance, effectively resolving client servicing issues, and processing. Relationship Bankers are active in their communities through outreach efforts and through service with community organizations.
Salary Range
The salary range for this position is $17.00/hr. - $27.50/hr.. The base salary indicated for this position reflects the compensation range applicable to all levels of the role across the United States. Actual salary offers within this range may vary based on a number of factors, including the specific responsibilities of the position, the candidate's relevant skills and professional experience, educational qualifications, and geographic location.
Key Accountabilities
Develop and grow client and prospective client relationships
Consults with clients/prospective clients over the lifecycle of the relationship to uncover needs, educate, and advise on product and service alternatives that align with the client's financial objectives.
Cross sells products and services and refers to business product partners to ensure client needs are met.
Maintains contact with client base through periodic proactive touch points (on-boarding, service follow up, etc.)
Achieve Sales and Service Targets
Markets a full range of consumer and small business banking services to existing and prospective clients through proactive techniques such as lobby engagement, outbound telephone calls, marketing campaigns, or in-house events; may occasionally participate in outside sales calls.
Maintains well-developed knowledge of all products and services and effectively applies that knowledge to understand and fulfill client needs.
Proactively seeks coaching to develop service and sales skills; shares knowledge and best practices to enhance the team's skills and performance.
Operations Oversight
Proactively resolves moderate to complex customer maintenance and/or client service problems using available resources for problem resolution, including analysis and understanding of information received from other internal departments such as Loan Operations, Deposit Operations, Internal Bank Support, Reconcilement, Risk Management, etc.
Maintains and demonstrates in-depth knowledge of the different banking channels and educates clients on emerging technology and digital solutions including mobile, online, and ATM offerings to enhance their service experience.
Executes all sales, service, and banking transactions accurately and in compliance with bank policies, procedures, and regulatory requirements.
Follows all fraud prevention procedures and attends training to stay up-to-date on evolving fraud tactics.
Key Competencies for Position
Culture Leadership:
Communication - applies active listening skills and skillful use of questions to understand the client's situation, needs, and desired outcome(s); adapts communication style and approach to accommodate individual needs and preferences.
Collaboration - seeks, develops, and maintains trusted relationships with others to achieve business goals/objectives; shares knowledge, information, ideas, and suggestions to accomplish mutual goals.
Execution Leadership:
Drive and Execution - Committed to achieving established goals, overcoming obstacles, and continuously learning; focuses on ways to succeed by changing strategies, increasing effort, using varying approaches; leverages opportunities to collaborate with others to achieve results; consistently achieves performance targets.
Problem Resolution/Decision-Making - With minimal oversight, seeks to identify what caused an issue; incorporates input from multiple sources to ensure effective action and shared ownership; decisions are sound based on what was known at the time and based on a blend of analysis, wisdom, experience, and judgement.
Client Leadership:
Client Leadership - Puts the client at the forefront of everything they do; continually seeks first-hand client information and perspective and uses this insight to shape one's own behaviors and actions; examines implications of decisions and actions from the perspective of the client before acting.
Key Measures of Success/Key Deliverables
Executes strategies to improve client retention including cross-selling products and services, proactive personalized outreach, effective resolution of servicing issues, monitor and seek client feedback, etc.
Contributes to the banking center's financial success by achieving targets for loan production, new account production, line of business referrals, and digital banking enrollment.
Acquires new Community Bank relationships through cultivating a strong referral network and outreach efforts.
Position Levels
There are two levels of Relationship Banker, depending on banking experience including client service, deposit, and lending experience. Bankers must demonstrate completion of required training programs, licensing or specialized training, and acceptable performance to goals to be considered for further advancement. Licensing or registrations must be maintained current and in good standing in accordance with program guidelines. Positions may be based at a specific banking center or be a "Market" position that supports all banking centers in a defined market.
Relationship Banker
Demonstrates ability to handle all transactions, servicing needs and inquiries upon completion of required training.
Must achieve account opening goals, partner referrals, lending and credit card goals along with completing quality Client Financial Profiles.
Qualifications and Education Requirements
High School diploma or GED Equivalent
Minimum one year relationship-based client consultation and/or consultative sales experience (banking industry a plus)
Eligible to register with the National Mortgage Licensing System and Registry (NMLS) or currently NMLS registered.
Relationship Banker II
Experienced bankers who have successfully completed the requirements of a Relationship Banker, including all new hire training and the Relationship Banker Learning Path within defined timeframes, or bankers with existing experience in a similar role at another financial institution, including NMLS registered.
Demonstrates consultative sales skills and strong service levels to build and deepen client relationships.
Consistently meets or exceeds account opening and lending goals, credit card goals, partner referrals, and quality Client Financial Profiles.
May manage an assigned client portfolio to handle all consumer banking relationship needs.
Encouraged to participate in their community through service in a Community Organization, Not-for-Profit volunteer, Business-Related Networking groups, or similar organizations.
Completes Relationship Banker Development Program to demonstrate advanced proficiency in role.
Qualifications and Education Requirements
High School diploma or GED Equivalent
Minimum one year relationship-based client consultation and/or consultative sales experience
Minimum one year banking experience including deposit/transaction processing, account servicing, new account opening and consumer lending
Currently registered with the National Mortgage Licensing System and Registry (NMLS) or previously registered and eligible to immediately re-register.
Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.
As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.
We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position.
Our culture is firmly rooted in our core values.
We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.
We are Old National Bank.
Join our team!
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If you're qualified for a position but need additional help with the application because of a disability, please email (This email will respond to accommodation requests only.)
$17 hourly 3d ago
Client Advocate
Global Payments Inc. 4.0
Indiana job
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Purpose
Client Advocacy's mission is to deliver differentiated experiences that literally make our clients more successful in achieving their vision. This is accomplished through collaboration, consulting and advocacy.
Done well, we will create positive business outcomes for Global Payments Integrated.
A Client Advocate is cross-trained and multi-skilled with a deep understanding of the payment processing industry. We are responsible for delivering relationship management level support to Global Payments Integrated's general portfolio. This is accomplished through proactive engagement and connecting the value of our integrated solutions to the success of their business. By demonstrating strong skills in the areas of empathy, negotiation, interpersonal communication and problem solving skills; we will maintain long term client relations with the existing customer base while reducing attrition and increasing revenue.
The Client Advocate will research complex issues to identify root cause and work with leadership so long term solutions to process and/or service failure points are continuously implemented. This position is instrumental in identifying, and sharing feedback on, competitive activity and client feedback within each market.
Essential Duties
Proactively Reach Out and Retain At-Risk Clients
* Use of various CRMs -Salesforce, Netsuite, etc., internal tools and programs to help aid our clients and their accounts
* Resolution may involve investigation into client's support history or needs analysis based on client's business needs
* Report on client interactions to drive key learnings for management and the company
* Proactively engage these clients via phone and email to drive the value of our service and solutions directly to the success of their business
* Maintain relationships with prior clients to help service their accounts when necessary
* Address escalations that impact the client continuing to work with the company
* Responding to NPS feedback to effectively resolve client concerns
* Reaching out to new accounts to train and educate on the complexities integrated processing
Handle-High Volume and High-Risk Pricing Reviews
* Have value driven and relationship building conversations with clients while addressing pricing needs
* Work together with Client Care and Pricing Analysis teams to address pricing requests through proactive efforts
* Negotiate with clients to establish a pricing plan both our company and their business can successfully continue with
* Educate and answer client questions in regards to pricing structures, rates, fees, interchange, and statements
* Negotiate contract extensions when pricing adjustments are need through the use of Addendums
Business Partner Escalations and Client Experience Campaigns
* Effective handling of at-risk client escalations shared through our mutual business Partner relationships
* Assist Business Partners with focused campaigns to enhance Client Experience and attrition efforts
Client Support Functions
* Responds to inbound IM, phone and email inquiries from internal departments, clients and partners regarding the use of Global Payments Integrated products and services
* Acts as central point of contact to high-profile clients, as needed
* Maintain ongoing client relationships and account management as needed
This list is not all-inclusive as additional duties may be assigned by the supervisor.
Required Qualifications
* 1+ years of Customer Service experience
* Strong organization and analytical abilities
* Detail-oriented
* Ability to learn new technologies
* Strong leadership skills
* Self starter
* Highly articulate in phone and email communication
* Able to meet standard key performance indicators and service level agreement standards
Preferred Qualifications
* Bachelor's Degree
* 1+ Year in the Credit Card Industry
* 1+ years of account management or sales
Competencies
* GSuite, Gmail
* Excel
* Microsoft
* Netsuite
* Salesforce
The position listed in this requisition is ineligible for the new hire referral bonus award program. However, it is eligible for the US Merchant Operations bonus award program.
Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact ******************.
$27k-33k yearly est. Auto-Apply 8d ago
Teller-Full Time
Northwest Bank 4.8
Bloomington, IN job
Northwest Tellers are important members of our retail network team because they often have the most interaction with our customers. Northwest Tellers provide an excellent customer service experience by welcoming customers, efficiently processing transactions, resolving problems, providing education service, and uncovering financial needs for referral to the appropriate line of business.
ESSENTIAL FUNCTIONS:
Achieve financial wellness activity goals, such as identifying referral opportunities and contributing to the overall office's overall sales performance goals
Assist customers and visitors with questions, problem resolution, and other needs. Proactively engage with customers to understand needs and inform them of product/service features and benefits. Refer customers to appropriate team member for complex requests or products/services.
Actively engage with and greet customers and take ownership to resolve any customer issues or concerns
Balance teller drawer daily and participate/assist in office meetings/huddles, operations meetings, and dual control balancing of vault, ATM, and any other device, as needed
Deliver on our North(west) star experience and champion our customer's financial wellness through delivery of exceptional customer experience - both in person, over the phone, and through email communications.
Exceptional delivery of our 5 Culture Promises
Complete educational training as assigned and self-educate using bank designed programs and applications
Have general knowledge of all office systems and software, perform maintenance and possess an in-depth knowledge of bank products, services, and digital offerings
Knowledge and adherence to all security and dual control processes
Responsible to participate in branch opening and closing tasks as needed
Protect the bank from unnecessary risk by following compliance, risk, and operational procedures
Work as a team with co-workers to complete daily tasks, demonstrating respect and professionalism, being prompt, and supporting management with special requests as needed
Work evening hours and weekends as scheduled, assigned, or necessary
Ensure compliance with Northwest's policies and procedures, and Federal/State regulations
Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency
Work as part of a team
Work with on-site equipment
KNOWLEDGE, SKILLS, & ABILITIES:
Ability to establish effective working relationships among team members and participate in solving problems and making decisions
Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written
Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information
Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information
Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas
Knowledge of computers and the Teller System
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education:
High School Diploma or equivalent preferred
Work Experience:
Customer service experience preferred
Cash handling experience preferred
Banking and/or retail experience preferred
All applicants will be screened; however, only those most closely matching the qualifications of the job posting will be contacted. You can check the status of your application by logging back into your account. We appreciate your interest in our position!
Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
$28k-32k yearly est. 3d ago
Travel Speech-Language Pathologist - $2,016 per week
GLC On-The-Go 4.4
Crawfordsville, IN job
GLC On-The-Go is seeking a travel Speech Language Pathologist for a travel job in Crawfordsville, Indiana.
Job Description & Requirements
Specialty: Speech Language Pathologist
Discipline: Therapy
40 hours per week
Shift: 8 hours
Employment Type: Travel
GLC is hiring: Speech Language Pathologist Rehabilitation - Crawfordsville, IN - 13-week contract
GLC - Named Best Nurse Agency 2024-2025
We connect nurses, nursing professionals, and allied health professionals like you to contracts that align with your skills, schedule, and career goals.
About this Assignment
Join the care team in Rehabilitation where you'll provide patient-centered care in a collaborative environment. Typical responsibilities include direct patient care, timely documentation, and coordination with the care team. Specific duties will be confirmed during your interview with a recruiter.
Assignment Details
Location: Crawfordsville, IN
Assignment Length: 13 weeks
Start Date: 01/09/2026
End Date: 04/04/2026
Pay Range: $1,814 - $2,016
Minimum Requirements
Active license in Rehabilitation
1 year full-time Speech Language Pathologist, Rehabilitation experience within the last 2 years
What you can expect from GLC
Weekly on-time pay with direct deposit
Transparent communication, clear assignment details, and recruiter support from start to finish - or extension
Referral bonus up to $500
Health, dental, and vision insurance
401(k) plan
Completion and signing bonuses may also be available
Ready to move forward?
Apply now and start your rewarding journey with GLC - a recruiter will connect quickly to review pay, start date, and assignment details so you can make the best decision for your next contract.
GLC On-The-Go Job ID #487084. Pay package is based on 8 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: SLP
About GLC On-The-Go
GLC is more than just a staffing agency - we're your trusted partner in finding travel, local, and PRN contracts that align with your career aspirations and lifestyle.
We specialize in connecting travel nurses and allied healthcare professionals like you with opportunities in acute care, long-term care, behavioral health, and allied fields across the U.S.
Our attentive and friendly recruiters are always just a call or text away, ready to guide you at every step, ensuring you feel valued and heard.
We understand the unique needs of travel healthcare professionals, which is why we offer comprehensive benefits and 24/7 support.
Join GLC, where our 20+ years of experience mean we know how to help you find the assignments that turn your career goals into reality.
With us, it's not just a placement - it's your dream career made possible
$1.8k-2k weekly 3d ago
AML/CFT Quality Control Analyst
First Internet Bank 4.4
First Internet Bank job in Fishers, IN
As the Quality Control Analyst your key responsibilities will include the performance of First Internet Bank and its FinTech Partners' Customer Identification Program (CIP), Customer Due Diligence (CDD) and its beneficial ownership (BO) onboarding verification, AML/CFT, OFAC, and Fraud quality control (QC) tests/inspections to ensure that alert reviews and case investigations are appropriately completed and suspicious activity filed in accordance with regulatory requirements and agency guidelines. Your role will support the identification, escalation and timely mitigation of compliance and operational risks in alignment with the First Internet Bank and its FinTech Partners' CIP and CDD, Enhanced Due Diligence (EDD), alert and case investigation, suspicious activity reporting (SAR) filing policies, procedures and regulatory requirements. Your position will serve as oversight of the appropriate execution of substantive money laundering, economic sanctions and fraud compliance risk detection, prevention, and reporting practices.
What You Will Do:
Identify accounts that fail to comply with CIP, CDD and Beneficial Ownership regulations, and determine the acceptability of all identification documents received from account holders.
Ensure all identification documents updated the respective account records to indicate a CIP status of verified or unverified and report accounts whose documents have been rejected (as expired, illegible, invalid) to management.
Ensure that First Internet Bank and its FinTech Partners maintain AML/CFT and OFAC standards and procedures, and recommend changes and/or alternatives for process improvements.
Reviews alerts and cases completed/closed by the AML/CFT, OFAC, and Fraud Analysts to ensure that the appropriate decisions/recommendations have been made according to First Internet Bank and its FinTech Partners standards, the appropriate supporting documentation for decision is made by an AML/CFT, OFAC, and Fraud Analyst is appropriately supported and documented.
Evaluates completed AML/CFT, OFAC, and Fraud work and evaluate KYC/KYCC profiles to ensure that they meet regulatory requirements as well as adhere to First Internet Bank and its FinTech Partners policies and procedures.
Communicates any errors/discrepancies found to the appropriate management to ensure that corrective action is taken, additional training provided.
Generates related reports, including findings and trends to management.
Assist with identifying automation, gap analysis, and process improvements to ensure compliance with all regulations.
Maintains knowledge of developments in the area of Fraud, OFAC and anti-money laundering, including FinCEN and OCC requirements relating to AML/CFT and the USA PATRIOT Act.
Maintains QC standards and procedures, including risk-based standards for compliance testing, and recordkeeping for quality control findings accurately and in a timely manner.
Perform other duties as assigned
What We're Looking For:
A Bachelor's Degree or equivalent experience in Customer onboarding CIP/KYC, AML/CFT/OFAC and Fraud compliance in the financial services industry required.
Previous investigative experience with OFAC, AML, and/or BSA required; prior audit and/or quality control experience in the banking industry will also be considered.
Must be able to demonstrate knowledge of CIP/KYC, CDD, OFAC, USA Patriot Act, Bank Secrecy Act (BSA), and Anti-Money Laundering (AML) regulatory requirements.
Experience with BSA/AML/OFAC/Fraud surveillance systems, Verafin preferred.
Ability to work independently and in collaboration with others.
Ability to provide timely and excellent service to both internal and external customers.
Strong attention to detail.
Strong PC skills required, along with the ability to quickly learn new systems.
Ability to clearly communicate identified issues or opportunities for improvement, including proposed solutions.
Ability to interact with parties at all levels of an organization
Working Conditions/Demands:
Professional office setting.
Primarily sedentary position requiring long periods of time working at a computer.
Must be able to move throughout the office and buildings to obtain or relay information.
Must be able to perform the essential functions of the position with or without reasonable accommodation.
Who Are We?
We're not just another bank and we're not looking for just another employee. Since 1999, First Internet Bank has been dedicated to finding a better way to bank and doing things that have never been done before. Yes, we really were the first state-charted, FDIC insured bank to operate entirely online and we have been leading the way ever since.
We seek the game changers, the innovators…those who challenge the status quo because change really is the only constant. Ready to join a team of imaginative, driven individuals like you? It's your career, you deserve to imagine more. Keep reading, we think you will like you what see.
Qualifications
Why Join Us?
Our success has been driven, in part, by four core competencies - customer focus, teamwork, adaptability and initiative. Collectively they define our actions and are at the heart of all we do. As a result, we've been fortunate to have been named numerous times as an Indianapolis Star Top Workplace and one of the Best Banks to Work For! Headquartered in downtown Fishers, our newly-built, state-of-the-art 175,000 square foot facility headquarters was designed with our team in mind and features an 18,000 square foot open air deck named “The Backyard”, with fire pits, covered pergola, waterfall and foliage to create a momentary escape from the work day. Beyond that, the onsite fitness center with the latest equipment and ergonomically-designed workstations help promote health and wellness. Have we mentioned free snacks, soft drinks and beer available on tap? Want more? How about unlimited volunteer time off and social events to bring us all together to have some more. Why just imagine more, take the “first” step and apply today.
Our benefits package includes the following and so much more:
Medical, Dental, and Vision Insurance for Full-Time employees - Eligibility begins on day one of employment
401(k) Retirement Plan with Generous Match for Full-Time and Part-Time employees - Eligibility begins on day one of employment
Professional Development Reimbursement
At Least 3 Weeks Paid Vacation Annually - For New Employees, Paid Vacation is Adjusted Based on Start Date
Eleven Paid Holidays
Paid Volunteer Time
Annual First Internet Bank-branded merchandise allowance
Equal Opportunity Employer - Women, Minorities, Veterans and Individuals with Disabilities
If you are a California resident, you may be entitled to certain rights regarding your personal information. Additional information about our data collection practices and location specific notices is available on our privacy policy. Click here to read more.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c). Click here to read more.
$38k-57k yearly est. 7d ago
SBA Loan Packager I
First Internet Bank 4.4
First Internet Bank job in Fishers, IN
As the SBA Loan Packager I, you will be responsible for ensuring accurate and timely review of SBA loan transactions, producing loan documents, and assisting in the collection of items needed for loan closings. You will also coordinate with customers and all internal units involved in the SBA loan processing process. In addition, you will also be responsible for remaining current on SBA Standard Operating Procedures, compliance with all Bank policies and procedures, and applicable state and federal banking regulations.
What You Will Do:
Review loan application files to verify that application data is complete, accurate, and meets standards established by loan policy and SBA guidelines
Prepare the SBA submission package and ensure all submission items have been obtained and are current
Work closely with all parties to assist in timely processing, credit approval, and closing of new loan requests
Order appraisals, appraisal reviews, environmental reports, and any other related reports and documents necessary for the evaluation of the collateral and underwriting of the loan; responsible for managing completion dates and coordinating resolution of quality issues
Manage process for, but not limited to, the following: business and personal credit reports, Tax Transcripts, and OFAC checks
Request SBA loan approval through E-Tran or other means
Approve and manage third party paid referral sources
Perform E-Tran request to the SBA to obtain a Preferred Lending Program (PLP) or General Processing (GP) loan numbers
Ensure commitment letters have been returned and the third-party report deposit has been received
Learn and understand the SBA requirements for SBA eligibility according to the most recent Standard Operating Procedures (SOP) as published by the SBA
Assist in ensuring an updated pipeline report
Make corrections based off pre-close and post-close audits that would otherwise potentially put the Bank at risk for losing an SBA guaranty or obtaining penalties
Remain current on pending and proposed regulatory changes affecting compliance and SOP with SBA
Perform other duties as assigned
What We're Looking For:
A minimum of two year of experience processing and/or closing consumer, mortgage, commercial, or SBA loans required; commensurate banking experience in customer service, loan servicing, or account operations will also be considered
Associate's/Bachelor's degree is preferred
Knowledge of the US SBA lending program preferred
Knowledge of required financial and collateral documentation for various loan types
Excellent written and verbal communication skills
Interpersonal skills to interact positively and effectively with all levels of employees, management, and third parties
Demonstrated ability to complete work in a timely, efficient manner with impeccable accuracy
Self-starter that is able to work independently and as part of a team
Ability to identify issues and opportunities and explore solutions
Ability to meet strict timelines and service level agreements
Strong PC skills required along with an ability to quickly learn new systems
Working Conditions/Demands:
Professional office setting.
Primarily sedentary position requiring long periods of time working at a computer.
Must be able to move throughout the office and buildings to obtain or relay information.
Must be able to perform the essential functions of the position with or without reasonable accommodation.
Who Are We?
We're not just another bank and we're not looking for just another employee. Since 1999, First Internet Bank has been dedicated to finding a better way to bank and doing things that have never been done before. Yes, we really were the first state-charted, FDIC insured bank to operate entirely online and we have been leading the way ever since.
We seek the game changers, the innovators…those who challenge the status quo because change really is the only constant. Ready to join a team of imaginative, driven individuals like you? It's your career, you deserve to imagine more. Keep reading, we think you will like you what see.
Qualifications
Why Join Us?
Our success has been driven, in part, by four core competencies - customer focus, teamwork, adaptability and initiative. Collectively they define our actions and are at the heart of all we do. As a result, we've been fortunate to have been named numerous times as an Indianapolis Star Top Workplace and one of the Best Banks to Work For! Headquartered in downtown Fishers, our newly-built, state-of-the-art 175,000 square foot facility headquarters was designed with our team in mind and features an 18,000 square foot open air deck named “The Backyard”, with fire pits, covered pergola, waterfall and foliage to create a momentary escape from the work day. Beyond that, the onsite fitness center with the latest equipment and ergonomically-designed workstations help promote health and wellness. Have we mentioned free snacks, soft drinks and beer available on tap? Want more? How about unlimited volunteer time off and social events to bring us all together to have some more. Why just imagine more, take the “first” step and apply today.
Our benefits package includes the following and so much more:
Medical, Dental, and Vision Insurance for Full-Time employees - Eligibility begins on day one of employment
401(k) Retirement Plan with Generous Match for Full-Time and Part-Time employees - Eligibility begins on day one of employment
Professional Development Reimbursement
At Least 3 Weeks Paid Vacation Annually - For New Employees, Paid Vacation is Adjusted Based on Start Date
Eleven Paid Holidays
Paid Volunteer Time
Annual First Internet Bank-branded merchandise allowance
Equal Opportunity Employer - Women, Minorities, Veterans and Individuals with Disabilities
If you are a California resident, you may be entitled to certain rights regarding your personal information. Additional information about our data collection practices and location specific notices is available on our privacy policy. Click here to read more.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c). Click here to read more.
$29k-37k yearly est. 7d ago
Market Area Manager - Fort Wayne, IN
Credit Acceptance 4.5
Fort Wayne, IN job
Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally.
Our outside sales professionals are on the front line pushing the boundaries of our company growth and revenue generation. We continuously strive to meet our company goals by increasing quality dealer enrollments, building relationships, and consulting with our dealers on how to improve their business. Our sales force is nationwide, and they receive strong support from our many resources at the corporate offices. As an employee-centric organization, we have an intense focus on professional development and continuous improvement that contributes to making this a Great Place to Work!
Outside Sales- Market Area Manager | Dealer Relationships
About this Position:
Market Area Managers work within their assigned geographic territory in the field. Residence within or near this assigned territory is required.
Credit Acceptance offers our team members in the sales department:
Uncapped earning potential with a base salary and uncapped monthly performance-based commission, total compensation depends on the impact you make in your market
Quarterly profit sharing, company phone and computer, plus automobile and mileage allowance
Excellent benefits package beginning day 1 that includes 401(K) match, adoption assistance, tuition reimbursement, comprehensive medical/dental/vision and much more
Progressive career opportunities as demonstrated by our record of promoting internally
Flexibility to set your own schedule and manage your own territory, ideal for self-starters
A dedicated support system including structured and continued training
Work-life balance with generous PTO beginning on day 1
Who We Are Looking For:
We are looking for driven, consultative, and influential sales professionals to continue to lead our market growth. Our ideal candidate exhibits:
Motivation to succeed and achieve goals
Drive to continuously improve oneself and their customers
Demonstrated sales successes with an established track record of achievement and progression
Consultative sales experience through a detailed needs analysis, direct communication and a solutions-based mindset
From B2B to finance, our Market Area Managers come from a variety of backgrounds and industries. While not limited to these titles, some of our most successful Market Area Managers come from the following backgrounds:
Account Managers
Account Executives
District Sales & Sales Managers
Field Sales & Territory Managers
Area Managers
Business Development
Business Managers
Finance & Insurance (F&I) Managers
Responsibilities:
As a sales representative for Credit Acceptance, you will be provided with continuous training to help you achieve success within your assigned territory. Responsibilities in your area will include:
Prospecting automotive dealerships to enhance business development outcomes
Account management & client services to build a strategic and consultative relationship with customers
Running a territory with entrepreneurial drive and dedication similar to a small business owner
Qualifications:
Minimum travel of 80% in the market
Proven track record of success in a competitive sales environment
Bachelor's degree or equivalent work experience
A valid driver's license, insurance and registration
Occasional overnight travel, less than 10%
Preferred:
Knowledge or experience in auto finance or retail operations of automobile dealerships
Existing relationships with dealers in the defined territory
Targeted Compensation: $111,450 + Monthly Uncapped Commission
INDSAMP
#Zip
#LI-Remote
Benefits
Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work
Our Company Values:
To be successful in this role, Team Members need to be:
Positive by maintaining resiliency and focusing on solutions
Respectful by collaborating and actively listening
Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions
Direct by effectively communicating and conveying courage
Earnest by taking accountability, applying feedback and effectively planning and priority setting
Expectations:
Remain compliant with our policies processes and legal guidelines
All other duties as assigned
Attendance as required by department
Advice!
We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application!
P.S.
We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk!
Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.
Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic.
California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you.
Play the video below to learn more about our Company culture.
$27k-35k yearly est. 3d ago
Systems Analyst
First Internet Bank 4.4
First Internet Bank job in Fishers, IN
As a Systems Analyst at First Internet Bank you will provide technical support for the Bank's use of third-party software applications. You will be required to interact within all departments and levels of management within the organization. You will also be responsible for responding to and resolving application issues and inquiries, application upgrades and configuring applications. You will work to ensure employees are familiar with and, as warranted by job duties, properly trained on the software's features and best practices.
What You Will Do:
Acts as a technical expert for banking operations products and systems, deeply understanding how our operations systems function, interact with one another and how to troubleshoot complex client and vendor issues.
Provide daily support to staff by responding to help tickets with issues and questions
Work with business leaders to optimize the configurations and implement new features as business needs dictate, develop training materials, and train employees on the new features
Collaborate with vendors and the technical team to gain a thorough understanding of project functionality and provide insight on implementation.
Perform testing and troubleshooting of systems/applications
Create and update documentation
What We're Looking For:
A minimum of one year of relevant education or financial institution experience required
Strong analytical skills, accuracy and attention to detail are required
Understanding of online banking and card processing preferred, but not required
Knowledge of database models a plus
Ability to think through problems, identify hidden issues as well as stated issues, to provide an accurate analysis and to explore solutions required
Interpersonal skills to interact positively and effectively with team members and all levels of business users and management required
Ability to communicate technical information to non-technical people through both written and verbal means required
Ability to follow through with problem resolution quickly and communicate status throughout resolution cycle required
Experience working in an Agile environment preferred, but not required
Excellent organizational and time-management skills, including prioritizing multiple tasks required
Proficiency with testing and troubleshooting various software applications, including writing and executing test plans preferred
High degree of initiative required
Capability of working under limited supervision
Ability to work a flexible schedule
Working Conditions/Demands:
Professional office setting.
Must be able to move throughout the office and buildings to obtain or relay information as well as effectively utilize a remote support staff.
Must be able to perform the essential functions of the position with or without reasonable accommodation.
Who Are We?
We're not just another bank and we're not looking for just another employee. Since 1999, First Internet Bank has been dedicated to finding a better way to bank and doing things that have never been done before. Yes, we really were the first state-charted, FDIC insured bank to operate entirely online and we have been leading the way ever since.
We seek the game changers, the innovators…those who challenge the status quo because change really is the only constant. Ready to join a team of imaginative, driven individuals like you? It's your career, you deserve to imagine more. Keep reading, we think you will like you what see.
Qualifications
Why Join Us?
Our success has been driven, in part, by four core competencies - customer focus, teamwork, adaptability and initiative. Collectively they define our actions and are at the heart of all we do. As a result, we've been fortunate to have been named numerous times as an Indianapolis Star Top Workplace and one of the Best Banks to Work For! Headquartered in downtown Fishers, our newly-built, state-of-the-art 175,000 square foot facility headquarters was designed with our team in mind and features an 18,000 square foot open air deck named “The Backyard”, with fire pits, covered pergola, waterfall and foliage to create a momentary escape from the work day. Beyond that, the onsite fitness center with the latest equipment and ergonomically-designed workstations help promote health and wellness. Have we mentioned free snacks, soft drinks and beer available on tap? Want more? How about unlimited volunteer time off and social events to bring us all together to have some more. Why just imagine more, take the “first” step and apply today.
Our benefits package includes the following and so much more:
Medical, Dental, and Vision Insurance for Full-Time employees - Eligibility begins on day one of employment
401(k) Retirement Plan with Generous Match for Full-Time and Part-Time employees - Eligibility begins on day one of employment
Professional Development Reimbursement
At Least 3 Weeks Paid Vacation Annually - For New Employees, Paid Vacation is Adjusted Based on Start Date
Eleven Paid Holidays
Paid Volunteer Time
Annual First Internet Bank-branded merchandise allowance
Equal Opportunity Employer - Women, Minorities, Veterans and Individuals with Disabilities
If you are a California resident, you may be entitled to certain rights regarding your personal information. Additional information about our data collection practices and location specific notices is available on our privacy policy. Click here to read more.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c). Click here to read more.
$74k-100k yearly est. 6d ago
Senior Accountant
First Internet Bank 4.4
First Internet Bank job in Fishers, IN
As the Senior Accountant, you will lead the implementation of new accounting processes related to projects at the Bank. You will assume responsibility for maintaining accurate and detailed accounting records for all companies within the organizational structure of First Internet Bank and preparing financial statements and reports. Additionally, you will play a key role in month-end closing duties and reporting.
What You Will Do:
Maintains accurate accounting records and internal controls for the accounting function
Develops and implements new accounting processes, procedures and controls as necessary
Maintains the fixed asset system by recording newly acquired assets and tracking existing assets
Monitors and records accruals and prepaid expenses
Leads various projects as assigned by management including but not limited to new system implementations, setup of new products, and/or coordination of new services
Prepares daily journal entries and monitoring of general ledger accounts
Prepares various regulatory reports including the Call Report, Y-9 and other regulatory reporting schedules
Prepares general ledger account reconciliations
Independently identifies, researches, resolves, and explains any exceptions within the reconciliation process
Performs a review of accounts payable processing for appropriate documentation and approval and occasionally process accounts payable transactions
Identifies process improvements and implement enhanced processes
Adheres to established accounting policies and procedures
Performs other duties as assigned
What We're Looking For:
Bachelor's degree in accounting or finance required
A minimum of five years of prior accounting or finance experience; CPA or CPA candidate preferred
Prior banking/financial services work-related experience preferred
Capable of prioritizing and organizing work to meet established deadlines
Advanced skills in Microsoft Excel
Demonstrate the ability to learn and understand the company's systems
Ability to communicate clearly and concisely with other staff, managers, and department leaders
Capacity and willingness to take on additional responsibilities as necessary
Working Conditions/Demands:
Professional office setting.
Must be able to move throughout the office and buildings to obtain or relay information as well as effectively utilize a remote support staff.
Must be able to perform the essential functions of the position with or without reasonable accommodation.
Who Are We?
We're not just another bank and we're not looking for just another employee. Since 1999, First Internet Bank has been dedicated to finding a better way to bank and doing things that have never been done before. Yes, we really were the first state-charted, FDIC insured bank to operate entirely online and we have been leading the way ever since.
We seek the game changers, the innovators…those who challenge the status quo because change really is the only constant. Ready to join a team of imaginative, driven individuals like you? It's your career, you deserve to imagine more. Keep reading, we think you will like you what see.
Qualifications
Why Join Us?
Our success has been driven, in part, by four core competencies - customer focus, teamwork, adaptability and initiative. Collectively they define our actions and are at the heart of all we do. As a result, we've been fortunate to have been named numerous times as an Indianapolis Star Top Workplace and one of the Best Banks to Work For! Headquartered in downtown Fishers, our newly-built, state-of-the-art 175,000 square foot facility headquarters was designed with our team in mind and features an 18,000 square foot open air deck named “The Backyard”, with fire pits, covered pergola, waterfall and foliage to create a momentary escape from the work day. Beyond that, the onsite fitness center with the latest equipment and ergonomically-designed workstations help promote health and wellness. Have we mentioned free snacks, soft drinks and beer available on tap? Want more? How about unlimited volunteer time off and social events to bring us all together to have some more. Why just imagine more, take the “first” step and apply today.
Our benefits package includes the following and so much more:
Medical, Dental, and Vision Insurance for Full-Time employees - Eligibility begins on day one of employment
401(k) Retirement Plan with Generous Match for Full-Time and Part-Time employees - Eligibility begins on day one of employment
Professional Development Reimbursement
At Least 3 Weeks Paid Vacation Annually - For New Employees, Paid Vacation is Adjusted Based on Start Date
Eleven Paid Holidays
Paid Volunteer Time
Annual First Internet Bank-branded merchandise allowance
Equal Opportunity Employer - Women, Minorities, Veterans and Individuals with Disabilities
If you are a California resident, you may be entitled to certain rights regarding your personal information. Additional information about our data collection practices and location specific notices is available on our privacy policy. Click here to read more.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c). Click here to read more.
$56k-73k yearly est. 6d ago
SBA Loan Closer I
First Internet Bank 4.4
First Internet Bank job in Fishers, IN
As the Small Business Administration (SBA) Loan Closer I, you will be responsible for ensuring accurate and timely review of SBA loan transactions, ensuring all items needed for closing are obtained, and all collateral is perfected appropriately. Your duties will include coordinating with the SBA lenders, Credit Administration, Loan Operations, and customers on closing loan transactions. You will be also responsible for remaining current on SBA SOP regulations, as well as compliance with all Bank policies and procedures, as well as, all applicable state and federal banking regulations.
What You Will Do:
Manage a workload that includes multi-tasking and the ability to prioritize any conflicting issues
Review approved Credit Approval Document; coordinate with customer for any documentation needed prior to or at closing
Interact with the underwriters, referral partners, borrowers, attorneys, and other 3rd party vendors to ensure all conditions are met for closing.
Review title commitments, title searches, other real estate related documents, entity documentation and legal documents of borrowers and ensures all Bank and SBA requirements have been met
Prepare necessary lien perfection documents to protect the Bank's security interest in pledged collateral
Request, review and prepare all related Equity Injection documentation
Request and review all loan documentation from Bank Counsel for various types of loans including, but not limited to, SBA 7(a), Express Line of Credit and potential SBA 504
Assist Post-Closing department, when necessary, clearing any exceptions within the approved time periods.
Remain current on all pending and proposed regulatory changes affecting compliance and SOP with SBA
Provide a high level of customer service to both internal and external customers
Perform other duties as assigned
What We're Looking For:
Minimum of one year of general banking experience or loan closing experience required
Minimum of one year of previous SBA Closing experience preferred
Heavy volume closing experience preferred
Bachelor's degree, associate's degree, or paralegal certificate preferred; Relevant and commensurate work and experience in the SBA Lending industry will also be considered.
Knowledge of various legal entity borrowing structures such a Limited Liability Companies, Corporations, Partnerships, Tenant in Common structures, etc.
Ability to navigate nationwide Secretary of State sites as deemed necessary to identify entity documentation needed.
Knowledge of Flood Insurance Compliance and required documentation
Knowledge of Loan Closing processes and required documentation
Excellent written and verbal communication skills
Interpersonal skills to interact positively and effectively with all levels of employees, management, and third parties
Possess excellent multi-tasking skills
Ability to think outside the box to ensure proper due diligence is performed
Capability of working effectively under limited supervision
Ability to identify issues and opportunities and explore solutions
Ability to meet strict timelines and service level agreements
Strong PC skills required along with an ability to quickly learn new systems
Working Conditions/Demands:
Professional office setting.
Primarily sedentary position requiring long periods of time working at a computer.
Must be able to move throughout the office and buildings to obtain or relay information.
Must be able to perform the essential functions of the position with or without reasonable accommodation.
Who Are We?
We're not just another bank and we're not looking for just another employee. Since 1999, First Internet Bank has been dedicated to finding a better way to bank and doing things that have never been done before. Yes, we really were the first state-charted, FDIC insured bank to operate entirely online and we have been leading the way ever since.
We seek the game changers, the innovators…those who challenge the status quo because change really is the only constant. Ready to join a team of imaginative, driven individuals like you? It's your career, you deserve to imagine more. Keep reading, we think you will like you what see.
Qualifications
Why Join Us?
Our success has been driven, in part, by four core competencies - customer focus, teamwork, adaptability and initiative. Collectively they define our actions and are at the heart of all we do. As a result, we've been fortunate to have been named numerous times as an Indianapolis Star Top Workplace and one of the Best Banks to Work For! Headquartered in downtown Fishers, our newly-built, state-of-the-art 175,000 square foot facility headquarters was designed with our team in mind and features an 18,000 square foot open air deck named “The Backyard”, with fire pits, covered pergola, waterfall and foliage to create a momentary escape from the work day. Beyond that, the onsite fitness center with the latest equipment and ergonomically-designed workstations help promote health and wellness. Have we mentioned free snacks, soft drinks and beer available on tap? Want more? How about unlimited volunteer time off and social events to bring us all together to have some more. Why just imagine more, take the “first” step and apply today.
Our benefits package includes the following and so much more:
Medical, Dental, and Vision Insurance for Full-Time employees - Eligibility begins on day one of employment
401(k) Retirement Plan with Generous Match for Full-Time and Part-Time employees - Eligibility begins on day one of employment
Professional Development Reimbursement
At Least 3 Weeks Paid Vacation Annually - For New Employees, Paid Vacation is Adjusted Based on Start Date
Eleven Paid Holidays
Paid Volunteer Time
Annual First Internet Bank-branded merchandise allowance
Equal Opportunity Employer - Women, Minorities, Veterans and Individuals with Disabilities
If you are a California resident, you may be entitled to certain rights regarding your personal information. Additional information about our data collection practices and location specific notices is available on our privacy policy. Click here to read more.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c). Click here to read more.
Zippia gives an in-depth look into the details of First Internet Ban, including salaries, political affiliations, employee data, and more, in order to inform job seekers about First Internet Ban. The employee data is based on information from people who have self-reported their past or current employments at First Internet Ban. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by First Internet Ban. The data presented on this page does not represent the view of First Internet Ban and its employees or that of Zippia.
First Internet Ban may also be known as or be related to First Internet Ban, First Internet Bancorp and First Internet Bank.