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First Interstate BancSystem jobs - 25 jobs

  • Treasury Associate

    First Interstate Bancsystem, Inc. 3.5company rating

    First Interstate Bancsystem, Inc. job in Billings, MT

    If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal. This position can be located at Bend, OR; Billings, MT; Boise, ID; Casper, WY; Omaha, NE and Sioux Falls, SD. What's Important to You We know your career is just one aspect of a meaningful, complex, and demanding life. That's why we designed our compensation and benefits package to provide employees and their families with as much choice as possible. * Generous Paid Time Off (PTO) in addition to paid federal holidays. * Child Care Assistance Program for eligible dependent(s). * Exercise reimbursement program for employees. * The health and happiness of the places we call home matter to us. Learn a little more about what we do for the communities we serve and why we want YOU to be a part of it. We encourage you to apply. Reach for what you want and tell us why your work ethic and willingness to learn make you a natural fit for #TeamFirstInterstate. SUMMARY The Treasury Associate will support core treasury functions such as liquidity management, capital planning, and regulatory reporting, while also contributing to mortgage-related secondary market activities, including loan pricing, pooling, delivery to agencies, and pipeline risk management. This position requires strong financial and analytical skills, cross-functional collaboration, and a solid understanding of both treasury operations and the mortgage capital markets. ESSENTIAL DUTIES AND RESPONSIBILITIES * Daily management of mortgage rate locks, mortgage pricing analytics, and the enforcement of policies and procedures. * Coordinates with Home Loans for loan officer training and support. * Researches investor, GSE, and regulatory guidelines; provides product and pricing support; and develops Secondary Market procedures. * Coordinates with Mortgage Servicing for the timely delivery and sale of mortgage loans. * Assists with mortgage investor management and recertification. * Contributes to interest rate risk management through the preparation and distribution of daily mortgage rate sheets, allocation of loans for sale, and daily management of the mortgage hedge within policy constraints, while maximizing profit on loan sales. * Assists in the management of the Optimal Blue Product and Pricing Engine to onboard/offboard investors, manage margins, update SRP, set lock rules and functionality, manage product eligibility, and perform system administration. * Assists in user administration for all third-party mortgage investor websites. * Assists in the preparation of reports, dashboards, and presentations for senior management. * Assists in operational tasks and analysis related to First Interstate's fixed income portfolio. * Assists in conducting and supporting FTP/ALM processes, including data gathering, populating the FTP/ALM model with bank data, and validating assumptions. * Assists Corporate Treasury Management in working in alignment with Corporate Accounting to facilitate various SEC and regulatory reporting requests. * Assists in preparing Corporate Treasury reports, presentations, and models. * Assists with audits, model validations, counterparty risk assessments, business continuity plans, application risk assessments, and other applicable requests from the 2nd and 3rd lines. * Assists with the preparation and distribution of commercial and consumer rate sheets. * Assists with all other Corporate Treasury functions as assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE, SKILLS AND ABILITIES * Solid understanding of mortgage processes, systems, pricing strategies, underwriting guidelines, and regulatory requirements; experience with secondary mortgage markets and capital markets preferred. * Familiarity with fixed income securities, including basic principles of bond pricing, yield curves, and market dynamics. * Intermediate to advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook); experience with financial modeling, data analysis, and treasury/mortgage platforms (e.g., Optimal Blue, Bloomberg) is preferred. * Strong quantitative and analytical skills, with the ability to interpret complex financial data, identify trends, and support strategic decision-making. * Excellent verbal and written communication skills, with the ability to present information clearly and effectively to various stakeholders. * Ability to manage multiple priorities in a fast-paced environment, demonstrating strong time management, attention to detail, and adaptability. * Proven ability to build and maintain effective working relationships across departments, including Finance, Mortgage Operations, and Risk. * High level of professionalism and discretion in handling sensitive financial information. EDUCATION AND/OR EXPERIENCE * Associate's Degree in Finance, Business, Accounting, Economics, or related field required * Bachelor's Degree in Finance, Business, Accounting, Economics, or related field preferred * 4-6 years of related experience in mortgage, finance, or accounting, and/or relevant training required PHYSICAL DEMANDS AND WORKING ENVIRONMENT The physical demands and work environment are representative of those that must be met or encountered to successfully perform the essential functions of the job. In compliance with the Americans with Disabilities Act, the company provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. * Dexterity of hands/fingers to operate computer keyboard and mouse - Frequently * Lifting - Occasionally (up to 10 lbs) * Sitting - Frequently * Overtime - Subject to business need * Noise Level - Moderate * Typical Work Hours - M-F (8-5) * Regular and Predictable Attendance - Required If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal.
    $29k-59k yearly est. Auto-Apply 60d+ ago
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  • Teller Supervisor

    First Interstate Bancsystem 3.5company rating

    First Interstate Bancsystem job in Billings, MT

    **If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal . is located at our Billings, MT Heights branch. What's Important to You We know your career is just one aspect of a meaningful, complex, and demanding life. That's why we designed our compensation and benefits package to provide employees and their families with as much choice as possible. Generous Paid Time Off (PTO) in addition to paid federal holidays. Child Care Assistance Program for eligible dependent(s). Exercise reimbursement program for employees. The health and happiness of the places we call home matter to us. Learn a little more about what we do for the communities we serve and why we want YOU to be a part of it. We encourage you to apply. Reach for what you want and tell us why your work ethic and willingness to learn make you a natural fit for #TeamFirstInterstate. SUMMARY The Teller Supervisor is responsible for daily teller transactions in both the lobby and drive-up locations of the branch. This position is also responsible for the delivery of outstanding customer service and for developing and maintaining client relationships by recognizing referral opportunities for additional Retail products and other lines of business. This is an advanced position. ESSENTIAL DUTIES AND RESPONSIBILITIES Processes expected number of teller transactions or more daily using our current teller platforms; transactions include processing deposits, loan payments, mortgage payments, credit card payments, escrow payment, cash advances, check cashing, official check purchases, gift card sales, travel card sales, proof transactions, and the buying or selling of foreign currency. Collaborates on the selection, placement, performance, development, promotion, and termination of branch employees with the Teller Hub Manager and/or appropriate senior level manager. Utilizes 360View to process activities, incidents, and referrals to business partners and all other lines of business. MANAGEMENT RESPONSIBILITIES Performs supervisory responsibilities in retail branches. Mentors Teller I, Teller II, and Teller III employees. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE, SKILLS AND ABILITIES Attention to detail, including verbal and written instructions; maintain confidentiality. Effective use of tact and diplomacy as it relates to clients and co-workers. Working knowledge and use of a personal computer, Word/Excel software programs and strong 10-key skills preferred. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organizations. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate and percent, and to draw and interpret bar graphs. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Follows all check and proper cash handling standards, meeting or exceeding bank cash balancing standards. Demonstrates compliance with all bank regulations for assigned job functions and applies to designated job responsibilities. Keeps up to date on regulation changes; follows all bank policies and procedures. Completes all required annual or job-specific training. Embraces First Interstate Bank vision, mission, and values. EDUCATION AND/OR EXPERIENCE High School Diploma or General Education Degree (GED) required 4-6 years experience in a cash handling and customer service role required PHYSICAL DEMANDS AND WORKING ENVIRONMENT The physical demands and work environment are representative of those that must be met or encountered to successfully perform the essential functions of the job. In compliance with the Americans with Disabilities Act, the company provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Dexterity of hands/fingers to operate computer keyboard and mouse - Frequently Handling - Frequently Hearing - Frequently Lifting - Occasionally Sitting - Occasionally Standing - Frequently Talking - Frequently Walking - Occasionally Noise Level - Moderate Typical Work Hours - Vary based on scheduling/business need Regular and Predictable Attendance - Required **If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal .
    $27k-31k yearly est. Auto-Apply 46d ago
  • Senior Internal Auditor

    First Interstate Bancsystem 3.5company rating

    First Interstate Bancsystem job in Billings, MT

    **If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal . can be located at Bend, OR; Boise, ID; Omaha, NE; Sioux Falls, SD and Billings, MT. What's Important to You We know your career is just one aspect of a meaningful, complex, and demanding life. That's why we designed our compensation and benefits package to provide employees and their families with as much choice as possible. Generous Paid Time Off (PTO) in addition to paid federal holidays. Student debt employer repayment program. 401(k) retirement plan with a 6% match. The health and happiness of the places we call home matter to us. Learn a little more about what we do for the communities we serve and why we want YOU to be a part of it. We encourage you to apply. Reach for what you want and tell us why your work ethic and willingness to learn make you a natural fit for #TeamFirstInterstate. SUMMARY The Senior Internal Auditor assists the Company in accomplishing its strategic objectives by bringing a systematic and disciplined approach to evaluate and improve the effectiveness of the organization's governance, risk management, and internal controls. This position performs internal audit work for all areas of the organization to support the Company's overall audit plan. ESSENTIAL DUTIES AND RESPONSIBILITIES Researches, plans, and in-charges complex financial, operational, and compliance audits and special projects. Participates in the development of audit scope and audit programs, planning, and execution of audits to assess the effectiveness and efficiency of financial and operational controls, the reliability and accuracy of data and information systems, and the adequacy of controls over segregation of duties, safeguarding of assets, and corporate governance. Prepares detailed and well-organized audit work papers to demonstrate that key control techniques are tested to ensure that any significant control weaknesses are properly documented and identified for corrective action. Identifies, develops, and presents audit issues and recommendations in written and verbal presentations to all levels of management. Performs supervisory reviews of audits in-charged by others to provide coaching and guidance, ensures satisfactory completion, and maintains quality assurance. Pursues professional development opportunities in complex subject matters, including external and internal training and professional association memberships. May represent Internal Audit on organizational project teams, management meetings, and strategic projects. Assists external auditors, regulators, and third parties as necessary to facilitate engagements and maintain effective relationships. Assists in the identification and evaluation of risk in the organization's audit universe and the development of the risk-based audit plan. Develops, maintains, and manages audit risk assessments, audit programs, and work papers in assigned areas. Adheres to the IIA's International Standards for the Professional Practice of Internal Auditing (the Standards). Performs other duties and/or special projects as assigned. MANAGEMENT RESPONSIBILITIES Supervises the daily activities of project teams to include delegation of assignments, development of work schedules to meet required timelines, and provides coaching and feedback on project work. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE, SKILLS AND ABILITIES Possess an understanding of financial reporting requirements, banking processes, and related laws and regulations. Strong critical thinking, fraud detection and conflict management skills. Possess good knowledge of analytical techniques used to identify and resolve problems. Proficient user of basic Microsoft programs (Word, Outlook, Excel, and Teams). Knowledge of bank information systems. Ability to read, analyze, and interpret complex financial or regulatory documents. Proficiently write reports and business correspondence. Verbally present information to groups in a clear and concise manner. Capable of responding to sensitive inquiries or complaints. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Define problems, collect data, establish facts, and draw valid conclusions. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to identify and analyze risk as it pertains to the Company. EDUCATION AND/OR EXPERIENCE Bachelor's Degree in Accounting, Finance, Management, Information Systems, or related required 4-6 years related experience, training, and/or equivalent combination of education and experience required Recent public accounting, banking, and/or internal audit experience preferred LICENSES AND CERTIFICATIONS Professional certifications (CPA, CIA, CBA, CISA, CFSA, or CISSP) preferred PHYSICAL DEMANDS AND WORKING ENVIRONMENT The physical demands and work environment are representative of those that must be met or encountered to successfully perform the essential functions of the job. In compliance with the Americans with Disabilities Act, the company provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Dexterity of hands/fingers to operate computer keyboard and mouse - Frequently Sitting - Frequently Standing - Occasionally Noise Level - Moderate Typical Work hours - M-F (8-5) Regular and Predictable Attendance - Required Estimated Travel - 15% **If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal .
    $58k-80k yearly est. Auto-Apply 14d ago
  • Quantitative Model Developer

    First Interstate Bancsystem 3.5company rating

    First Interstate Bancsystem job in Billings, MT

    **If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal . can be located at Bend, OR; Boise, ID; Omaha, NE; Sioux Falls, SD and Billings, MT. What's Important to You We know your career is just one aspect of a meaningful, complex, and demanding life. That's why we designed our compensation and benefits package to provide employees and their families with as much choice as possible. Generous Paid Time Off (PTO) in addition to paid federal holidays. Student debt employer repayment program. 401(k) retirement plan with a 6% match. The health and happiness of the places we call home matter to us. Learn a little more about what we do for the communities we serve and why we want YOU to be a part of it. We encourage you to apply. Reach for what you want and tell us why your work ethic and willingness to learn make you a natural fit for #TeamFirstInterstate. SUMMARY The Credit Analytics Quantitative Model Developer will have experience in advanced statistical modeling, ideally with a variety of credit portfolios, and will be responsible for both the development and operation of credit risk models including Probability of Default (PD), Loss Given Default (LGD), Exposure at Default (EAD) and Expected Credit Loss (ECL). This position is accountable for model and assumption development and monitoring for the Allowance for Credit Losses estimation in line with the CECL standard, as well as support for stress testing and capital planning as needed. The Credit Analytics Quantitative Model Developer will be considered an expert resource in credit risk modeling, working closely with team members and other stakeholders such as business units and risk management, external auditors, and regulatory agencies. ESSENTIAL DUTIES AND RESPONSIBILITIES Provides quantitative support to the Bank's efforts to manage credit risk in portfolios covering a range of asset classes, and ensure that the PD, LGD, valuation, and ECL models comply with all applicable regulations. For existing or third-party models, core competency involves understanding the purpose of the models, how they work, how they are used, how well they perform, and what effective challenges are to the current models. Manages large and complex credit data sets using statistical tools and database technologies. Designs, builds, and maintains internal and external statistical models to quantify the value of credit risk parameters independently. Conducts macroeconomic forecasting, performs credit risk forecasting, and incorporates macroeconomic variables in credit risk models. Performs model calibration, back-testing, sensitivity testing, and stress testing of statistical models. Presents results to various groups of stakeholders, including senior management. Delivers high quality documentation and presentations to support and maintain model and library use. Works with the data governance team to document business requirements, and with information technology to ensure methodologies are accurately implemented in production systems. Completes ad hoc projects as required. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE, SKILLS AND ABILITIES Business knowledge and familiarity with commercial/small business/retail banking products, operations, and processes. Solid working knowledge of at least two programming languages: Excel VBA, SQL, Oracle SQL, R, Python, SAS, C++. SQL and Python preferred. Working knowledge of PD/LGD and rating approaches, as well as key industry default and loss data from rating agencies and other vendors. Ability to communicate technical information in writing. Publication in refereed journals is a plus. Familiarity with model risk management best practices and regulatory guidance (OCC 2011/12 SR11-7). Willing to develop new skill sets such as portfolio theory, macroeconomics (e.g., neoclassical), and extreme value theory. Time management skills to prioritize multiple tasks in a fast-paced and evolving environment. EDUCATION AND/OR EXPERIENCE Bachelor's Degree in a quantitative field required and Master's Degree in Statistics, Mathematics, Physics, Economics or related field preferred 4-6 years experience in statistical modeling within commercial banks and/or financial institutions required PHYSICAL DEMANDS AND WORKING ENVIRONMENT The physical demands and work environment are representative of those that must be met or encountered to successfully perform the essential functions of the job. In compliance with the Americans with Disabilities Act, the company provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Dexterity of hands/fingers to operate computer keyboard and mouse - Frequently Sitting - Frequently Standing - Occasionally Noise Level - Moderate Typical Work hours - M-F (8-5) Regular and Predictable Attendance - Required **If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal .
    $83k-113k yearly est. Auto-Apply 12d ago
  • Wealth Management Business Support Assistant Manager

    First Interstate Bancsystem 3.5company rating

    First Interstate Bancsystem job in Billings, MT

    **If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal . is located at our Billings, MT Shiloh branch. What's Important to You We know your career is just one aspect of a meaningful, complex, and demanding life. That's why we designed our compensation and benefits package to provide employees and their families with as much choice as possible. Generous Paid Time Off (PTO) in addition to paid federal holidays. Student debt employer repayment program. 401(k) retirement plan with a 6% match. The health and happiness of the places we call home matter to us. Learn a little more about what we do for the communities we serve and why we want YOU to be a part of it. We encourage you to apply. Reach for what you want and tell us why your work ethic and willingness to learn make you a natural fit for #TeamFirstInterstate. SUMMARY The Wealth Management Business Support Assistant Manager will provide operational, tax, and escrow support to the Wealth Management team by streamlining workflow processes across multiple platforms. This position will lead a team of Wealth Management Business Support Specialists to ensure timely support and service for our internal relationship management teams. Responsibilities include overseeing Wealth Management system delivery and enhancements, managing risk controls, and serving as the subject matter expert for business unit and executive-level reporting. Additionally, this position drives process improvements to enhance efficiency and effectiveness across Wealth Management operations. ESSENTIAL DUTIES AND RESPONSIBILITIES Assists the Wealth Management Business Support Manager with oversight of all Middle Office, Asset Management Operations, and Escrow tasks to maintain business continuity. Supports the tax reporting process by ensuring informational and fiduciary returns are filed accurately and on time, applying expertise in estate, gift, fiduciary, and income tax. Collaborates with the Compliance Officer to ensure adherence to operational procedures and policies. Drives continuous process improvement by identifying alternative methods and systems to reduce time spent on tasks. Identifies opportunities for automation and partners with Information Technology to assess feasibility and implement solutions. Partners with external vendors to explore and implement enhancements that increase process efficiency. Works with external vendors and IT Governance to perform quantitative risk analysis for all Wealth Management applications. Acts as a liaison in a business partnership role with various external vendors supporting Wealth Management, tax, and escrow functions. Reviews and approves transactions related to marketable and non-marketable assets, and oversee quality reviews on assigned procedures. Provides support to Wealth Management offices and escrow, ensuring prompt, professional, and responsive handling of inquiries in accordance with department standards and guidelines. Performs other duties as assigned. MANAGEMENT RESPONSIBILITIES Hires, supervises, evaluates, mentors, and develops team. Performs personnel actions to include performance appraisals, disciplinary actions, and interviewing candidates for employment. Supervises the daily activities of the team to include delegation of assignments, development of work schedules to meet required timelines, and ensures training is completed. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE, SKILLS AND ABILITIES Skilled in verbal and written communication, including presenting information clearly in one-on-one and group settings, and drafting routine correspondence and reports. Ability to collaborate effectively with colleagues and lead medium-sized, complex projects with minimal supervision while maintaining open communication with stakeholders. Strong organizational skills to prioritize workload, remain flexible under pressure, and meet time-sensitive deadlines. Highly detail-oriented with strong analytical and problem-solving skills, capable of addressing issues involving multiple variables in standardized situations. Proficient in Microsoft Office Suite (Outlook, Word, Excel), Internet research, and other common business applications. Ability to read, comprehend, and interpret technical documents such as tax publications, user guides, policies, and procedures. Competent in performing mathematical operations (addition, subtraction, multiplication, division) and calculating rates, ratios, and percentages. Demonstrates the ability to analyze information, interpret instructions in various formats (written, oral, or diagram), and apply logical reasoning to make sound decisions and solve problems effectively. Applies intermediate accounting principles and trust accounting expertise in research, application, and complex problem-solving. EDUCATION AND/OR EXPERIENCE High School Diploma or General Education Degree (GED) required Bachelor's Degree in Business, Accounting, or related field preferred 4-6 years experience in operations, accounting, or an equivalent combination of education and experience required 1-3 years of experience in an investment, trust, or wealth management firm preferred 1-3 years of exposure to and knowledge of estate, gift, fiduciary income, and individual income tax preferred PHYSICAL DEMANDS AND WORKING ENVIRONMENT The physical demands and work environment are representative of those that must be met or encountered to successfully perform the essential functions of the job. In compliance with the Americans with Disabilities Act, the company provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Dexterity of hands/fingers to operate computer keyboard and mouse - Frequently Sitting - Frequently Standing - Occasionally Noise Level - Moderate Typical Work hours - M-F (8-5) Regular and Predictable Attendance - Required **If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal .
    $51k-74k yearly est. Auto-Apply 28d ago
  • System Analyst - Oracle ERP

    First Interstate Bancsystem 3.5company rating

    First Interstate Bancsystem job in Billings, MT

    **If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal . This position can be remote or hybrid work model based in Bend, OR, Boise, ID, Omaha, NE, Sioux Falls, SD and Great West Center in Billings, MT. What's Important to You We know your career is just one aspect of a meaningful, complex, and demanding life. That's why we designed our compensation and benefits package to provide employees and their families with as much choice as possible. Accrue and use your paid time off (PTO) immediately - no waiting period - plus paid federal holidays in addition to PTO. To assist employees in paying down student loan debt, we will make monthly payments of $100 directly to eligible loan service providers on behalf of our employees until the loan is paid off. Our retirement plan is one of the best in the region, including a 6% employer match on your 401(k). Employees (including temporary) scheduled to work 20 or more hours per week are automatically enrolled day one. The health and happiness of the places we call home matter to us. Learn a little more about what we do for the communities we serve and why we want YOU to be a part of it. We encourage you to apply. Reach for what you want and tell us why your work ethic and willingness to learn make you a natural fit for #TeamFirstInterstate. SUMMARY Develop, implement, enhance, document, and support the organization's most complex, multifaceted software applications, critical to the day-to-day functions of the bank. This position is responsible for serving as the primary contact between the vendor and business unit and will report to various levels of management across multiple divisions of the organization on the status of the systems, including any outstanding issues and successes. Primary system responsibilities include Oracle Enterprise Resource Planning (ERP), Oracle Enterprise Planning and Budgeting (EPBCS) and. Enterprise Data Management (EDM). ESSENTIAL DUTIES & RESPONSIBILITIES: System Administration: Monitor ERP system health and performance, ensuring high availability and reliability Ensure the reliability, performance, and security of our Oracle ERP environment. Manage integrations between Oracle ERP and other enterprise systems (e.g., CRM, HRIS, financial platforms) Research, test, schedule and deploy upgrades and releases while adhering to documented change management process and procedures Create and maintain system documentation including desktop procedures, end user procedures, system diagrams, Service Level Agreements (SLAs), Business Continuity Planning (BCPs), disaster recovery plans, user access audits and test plans Analyze, evaluate, and recommend system changes, configuration and enhancements based on business requirements of critical processes and applications and expertise related to system construction and areas of efficiency Independently make decisions based on mastery knowledge level of supported applications and related business processes Lead meetings and deliver presentations to small and large groups of various levels of management across the organization Gather, interpret, and report system performance issues to vendor, business unit(s) and management and document performance trends Establish performance measures, goals, and objectives for the software based on the business requirements Implement and maintain security protocols, user roles, and access controls Develop, test, and execute scripts to translate business requirements into system enhancements. Access relevant system servers and databases to develop and maintain business requirements. Stay current with new ERP and EPM technologies and features and provide recommendations for process improvements and automation. Provide support and troubleshoot issues for ERP and EPM applications Provide technical guidance and training to internal teams and end-users Work closely with Oracle support and vendors to resolve issues and implement best System Development: Collaborate with business stakeholders to gather requirements and translate them into functional specifications Develop reports and dashboards using ERP reporting tools, such as OTBI Ensure data quality, security, and privacy through data validation and access controls Develop and maintain workflows, automation, and data integrations using platform-specific tools and APIs Customize and integrate third-party applications and services into existing solutions. User Support and Training: Provide tier two help desk assistance to issues escalated from First Support on critical applications Provide subject matter expertise to assist in the development and delivery of training for end users Participate in system testing, user acceptance testing, and training Create user documentation, training materials, like how-to guides to enable self-service Assist System Administrator I, II and III team members with the process of converting business requirements into system requirements as needed Project Subject Matter Expert: Lead medium to large project efforts and independently support project work Understand in-depth, the business requirements of critical applications while differentiating requirement vs. process. Convert business requirements into system requirements and maintain ongoing communication with the vendor Data Management: Understand, monitor, and maintain data integrations with source systems at an in-depth level to ensure accurate and timely processing of financial and/or critical data Develop, maintain, and monitor data validation routines and understand the business impact of data exceptions or delays Develop, maintain, schedule, and monitor reports for end users Utilize SQL Developer to read and update PL/SQL scripts currently running on the EPM Automate server QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Required: Bachelor's degree (B.A.) from a four-year college or university and five or more (5+) years' related experience and/or training; or equivalent combination of education and experience Four or more years' experience working with Oracle ERP in a banking/financial services environment required Strong understanding of database design and integration Experience with bank applications and software administration experience Experience with Java (Java script, Groovy) SQL Programming experience and understanding of database concepts Preferred: Solid understanding of bank finance Understanding of PowerShell Experience administrating EPM applications and environments Oracle ERP and/or EPM certifications Experience with Enterprise Performance Reporting (EPRCS) and Financial Consolidations and Close (FCCS). OTHER SKILLS & REQUIREMENTS Excellent communication skills, both written and oral. Strong conflict resolution skills and the ability to remain objective and professional at all times. Must be a self-starter; Ability to work independently or with a team; Ability to properly prioritize workload as well as the workload of subordinates and remain adaptable under pressure; Must have strong organizational and analytical skills and possess a solid balance of technical and business knowledge. Must possess strong problem-solving skills and possess skill mastery and aptitude to easily take on new applications outside of area of expertise. Must have the ability to provide oversight and guidance to the System Administration team on applications they support. LANGUAGE SKILLS Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries of complaints of customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. REASONING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to walk and talk or hear. The employee frequently is required to stand and sit. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. **If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal .
    $65k-86k yearly est. Auto-Apply 43d ago
  • Administrative Assistant II - Wealth Management

    First Interstate Bancsystem 3.5company rating

    First Interstate Bancsystem job in Billings, MT

    **If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal . is located at our Billings, MT Downtown Tower branch. What's Important to You We know your career is just one aspect of a meaningful, complex, and demanding life. That's why we designed our compensation and benefits package to provide employees and their families with as much choice as possible. Generous Paid Time Off (PTO) in addition to paid federal holidays. Child Care Assistance Program for eligible dependent(s). Exercise reimbursement program for employees. The health and happiness of the places we call home matter to us. Learn a little more about what we do for the communities we serve and why we want YOU to be a part of it. We encourage you to apply. Reach for what you want and tell us why your work ethic and willingness to learn make you a natural fit for #TeamFirstInterstate. SUMMARY Provides support to the First Interstate Wealth Management team that includes Trust and Investment services. This individual will primarily assist Trust Specialists, Investment Specialists and Wealth Advisors in the performance of their duties and servicing of their clients. They will also provide support and backup to other members of the Wealth Management team, as assigned. Affiliation with our broker dealer required and gained through successful background check and fingerprinting. ESSENTIAL DUTIES AND RESPONSIBILITIES Supports the account administration process as directed by the Supervisor. Contacts and schedules appointments, completing and finalizing call and file documentation and initiates follow-up contacts. Working in a team focused environment and needs to be able to balance priorities for the benefits and progress of team objectives and be able to work and be flexible in a changing work environment. Initiates contact with existing customers to schedule appointments and to gather information as needed. Greets and assists customers in person and by telephone in a professional and responsive manner consistent with First Interstate's Wealth Management standards and guidelines. Processes daily business including, but not limited to, distributions, deposits and documentation. Sets up new accounts, maintains and updates existing accounts. Maintains and inputs data systems as required in a high quality and timely manner. Works on continuing education and regulatory training QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Affiliation with our broker dealer required and gained through successful background check and fingerprinting. KNOWLEDGE, SKILLS AND ABILITIES Excellent interpersonal skills and ability to interface in person and via telephone. Ability to work independently and to prioritize projects and responsibilities. Ability to be flexible as priorities change and needs arise. Strong organizational skills and attention to detail. Ability to communicate effectively. Ability to partner and collaborate with others. Ability to properly prioritize workload and remain adaptable in time-sensitive and pressure situations. Advanced computer skills, including Microsoft PowerPoint, Microsoft Word, Microsoft Excel, and the Internet. Self-driven and motivated individual who is committed to First Interstate Bank's values. EDUCATION AND/OR EXPERIENCE High School Diploma or General Education Degree (GED) required and 4-6 years of administrative support experience preferred PHYSICAL DEMANDS AND WORKING ENVIRONMENT The physical demands and work environment are representative of those that must be met or encountered to successfully perform the essential functions of the job. In compliance with the Americans with Disabilities Act, the company provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Dexterity of hands/fingers to operate computer keyboard and mouse - Frequently Lifting - Occasionally (up to 10 lbs) Sitting - Frequently Overtime - Subject to business need Noise Level - Moderate Typical Work Hours - M-F (8-5) Regular and Predictable Attendance - Required **If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal .
    $27k-33k yearly est. Auto-Apply 35d ago
  • Deputy Chief Banking Officer

    First Interstate Bancsystem, Inc. 3.5company rating

    First Interstate Bancsystem, Inc. job in Billings, MT

    If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal. can be located at Denver, CO and Billings, MT. What's Important to You We know your career is just one aspect of a meaningful, complex, and demanding life. That's why we designed our compensation and benefits package to provide employees and their families with as much choice as possible. * Generous Paid Time Off (PTO) in addition to paid federal holidays. * Student debt employer repayment program. * 401(k) retirement plan with a 6% match. * The health and happiness of the places we call home matter to us. Learn a little more about what we do for the communities we serve and why we want YOU to be a part of it. We encourage you to apply. Reach for what you want and tell us why your work ethic and willingness to learn make you a natural fit for #TeamFirstInterstate. SUMMARY The Deputy Chief Banking Officer is responsible for driving strategic growth, operational excellence, and profitability across all banking divisions. This role oversees the development and execution of comprehensive business strategies that align with organizational goals, regulatory compliance, and market trends. The Deputy Chief Banking Officer partners closely with senior leaders to optimize product offerings, enhance client experience, and strengthen risk management practices. With a focus on innovation and performance, this position ensures the bank maintains its competitive edge while fostering a culture of collaboration, accountability, and sustainable growth. ESSENTIAL DUTIES AND RESPONSIBILITIES * Works in partnership with CBO to design and execute strategy. * Provides direct and expert advisory support to the CBO. * Engages as proxy in CBO's absence. * Acts as primary conduit to operations and risk. * Supports talent management processes, including calibration and organizational design. * Serves as a champion for change that focuses on client & employee experience. * Enables CBO to focus on strategy & execution that support growth. * Leverages enterprise understanding to enable teams to execute. * Co-leads meetings, offsites with CBO demonstrating a united voice/mission. * Engages with teams locally to understand obstacles, prioritizes them and works to remove. * Oversees complex projects impacting the business. * Ensures adherence to regulatory requirements and risk management frameworks. * Influences Wealth, Home Loans and Treasury strategy by partnering with senior leadership to align objectives with enterprise priorities. * Drives cross-line collaboration to identify and execute opportunities for integrated client solutions across Community Banking, Commercial, Home Loans, Wealth, and Treasury. * Champions relationship deepening initiatives by enabling teams with tools, insights, and routines that deepen client relationships and expand share of wallet. * Leverages advanced analytics to inform strategic decisions, optimize pricing models, and identify growth opportunities within the business. * Partners with product and digital teams to design data-driven enhancements that improve client experience and operational efficiency. * Monitors market trends and competitive intelligence to anticipate shifts and adjust strategies proactively. * Facilitates alignment of performance metrics across lines of business to ensure accountability and transparency in execution. * Oversees development of dashboards and reporting frameworks that provide actionable insights to leadership and frontline teams. * Supports enterprise-wide strategic planning by contributing expertise on liquidity, investment, and risk considerations impacting growth. * Partners with the CBO to define and refine growth strategy, ensuring alignment with enterprise objectives and market opportunities. * Co-leads strategic planning sessions with the CBO to establish priorities, growth targets, and execution roadmaps. * Identifies emerging trends and competitive insights to inform strategic decisions and position the business for sustainable growth. * Develops frameworks for evaluating new markets, products, and partnerships that accelerate expansion and profitability. * Collaborates with finance and analytics teams to model growth scenarios and assess ROI for strategic initiatives. * Supports the CBO in communicating growth strategy to internal stakeholders and external partners, ensuring clarity and engagement. * Monitors execution of growth initiatives, providing feedback and adjustments to maintain momentum and achieve objectives. * Acts as a strategic sounding board for the CBO, offering insights and recommendations on opportunities and risks impacting growth. * Facilitates alignment across lines of business to ensure integrated strategies that maximize client acquisition and retention. * Oversees development of performance dashboards to track progress against growth goals and inform leadership decisions. MANAGEMENT RESPONSIBILITIES * Manages a team of community banking and commercial sales, compliance, and banking operations leaders. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE, SKILLS AND ABILITIES * Excellent communication, interpersonal and presentation abilities with a proven capacity to engage audiences effectively. * Demonstrated experience motivating and influencing groups and individuals to quickly gain trust and confidence. * Ability to connect sales & service strategies with a deep understanding of their combined impact on employee engagement and client satisfaction. EDUCATION AND/OR EXPERIENCE * Bachelor's Degree in Accounting, Finance, or related field required and * Master's Degree in Accounting, Business, Finance, or related field preferred * 10+ years senior leadership experience required * 10+ years front line community and commercial banking experience required * 10+ years progressive leadership roles with exposure at multiple levels of the organization required * 4-6 years wealth management and treasury experience preferred LICENSES AND CERTIFICATIONS * Certified Project Management Professional (PMP)-PMI preferred * Certified Project Manager (IAPM) preferred PHYSICAL DEMANDS AND WORKING ENVIRONMENT The physical demands and work environment are representative of those that must be met or encountered to successfully perform the essential functions of the job. In compliance with the Americans with Disabilities Act, the company provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. * Dexterity of hands/fingers to operate computer keyboard and mouse - Frequently * Sitting - Frequently * Standing - Occasionally * Noise Level - Moderate * Typical Work hours - M-F (8-5) * Regular and Predictable Attendance - Required * Travel up to 50% - as needed COMPENSATION & BENEFITS We offer a competitive total compensation package including base salary and benefits. The pay range for this position is $210,540 to $347,380 per year in CO and depends on a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills and experience, education, and geographic location. Benefits include, but are not limited to, medical, dental, vision, short- term and long-term disability benefits and life insurance, flexible spending accounts, health savings account, employee assistance program, 401(k), Paid Time Off (new hires accrue at .069 per hours worked which equates to approximately 18 days per year inclusive of paid sick time) and up to 11 paid Federal holidays. For more information regarding our benefits, please visit ************************************************************************ If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal.
    $69k-91k yearly est. Auto-Apply 6d ago
  • Financial Services Representative I

    First Interstate Bancsystem 3.5company rating

    First Interstate Bancsystem job in Billings, MT

    **If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal . is located at our Billings, MT Heights branch. What's Important to You We know your career is just one aspect of a meaningful, complex, and demanding life. That's why we designed our compensation and benefits package to provide employees and their families with as much choice as possible. Generous Paid Time Off (PTO) in addition to paid federal holidays. Child Care Assistance Program for eligible dependent(s). Exercise reimbursement program for employees. The health and happiness of the places we call home matter to us. Learn a little more about what we do for the communities we serve and why we want YOU to be a part of it. We encourage you to apply. Reach for what you want and tell us why your work ethic and willingness to learn make you a natural fit for #TeamFirstInterstate. SUMMARY The Financial Services Representative I delivers personalized customer service by holding financial conversations with clients and prospects to determine their needs and provide appropriate solutions. This position is responsible for the maintenance of client relationships, with emphasis on First Interstate Bank's Service Commitments and in accordance with our vision and values. ESSENTIAL DUTIES AND RESPONSIBILITIES Delivers personalized customer service in person and over the phone, answering client questions, assisting with issues, and offering solutions. Performs Teller duties including a variety of financial transactions ranging from check cashing, deposits, withdrawals, processing loan payments, and counting currency and coin accurately. Opens and maintain a variety of products including consumer and business checking and savings accounts, Individual Retirement Accounts, Certificates of Deposit, consumer credit cards, and more. Holds financial conversations with clients and prospects to determine needs and provide appropriate solutions; identifies referral opportunities to other lines of business, including but not limited to Home Loans, Treasury Solutions, Merchant Services, Business Banking, and Wealth Management, fully embracing and utilizing 360 View for documenting referrals, and other client activity. Builds client relationships through outbound and proactive measures including First 15. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE, SKILLS AND ABILITIES Attention to detail, including verbal and written instructions. Maintains confidentiality. Effective use of tact and diplomacy as it relates to clients and co-workers. Working knowledge and use of a personal computer, Microsoft programs and strong 10-key skills. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate and percent and to draw and interpret bar graphs. Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Demonstrates timely completion of work while being able to adjust to work demands to meet expected timetables. Delivers complete and accurate work and displays pride and professionalism in work. Stays up to date on regulation changes and demonstrates compliance with all bank regulations, policies, and procedures for assigned job function and apply to designated job responsibilities - knowledge may be gained though coursework and on-the-job training. Takes personal initiative and is a positive example for other to emulate. This position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Employment is contingent upon meeting all such requirements, including acceptable background investigation results. EDUCATION AND/OR EXPERIENCE High School Diploma or General Education Degree (GED) required 1-3 years banking or related experience required PHYSICAL DEMANDS AND WORKING ENVIRONMENT The physical demands and work environment are representative of those that must be met or encountered to successfully perform the essential functions of the job. In compliance with the Americans with Disabilities Act, the company provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Dexterity of hands/fingers to operate computer keyboard and mouse - Frequently Lifting - Occasionally (up to 10 lbs) Sitting - Frequently Overtime - Subject to business need Noise Level - Moderate Typical Work Hours - M-F (8-5) Regular and Predictable Attendance - Required **If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal .
    $21k-27k yearly est. Auto-Apply 36d ago
  • Contact Center Specialist I

    First Interstate Bancsystem 3.5company rating

    First Interstate Bancsystem job in Billings, MT

    **If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal . is located at our Great West Center in Billings, MT What's Important to You We know your career is just one aspect of a meaningful, complex, and demanding life. That's why we designed our compensation and benefits package to provide employees and their families with as much choice as possible. Generous Paid Time Off (PTO) in addition to paid federal holidays. Child Care Assistance Program for eligible dependent(s). Exercise reimbursement program for employees. The health and happiness of the places we call home matter to us. Learn a little more about what we do for the communities we serve and why we want YOU to be a part of it. We encourage you to apply. Reach for what you want and tell us why your work ethic and willingness to learn make you a natural fit for #TeamFirstInterstate. SUMMARY We help people and their money work better together! The role of the Contact Center Specialist I helps us fulfill our mission through inbound calls assisting with financial questions. Our core values are People First-Always, Seek Greatness, Commitment to Community and Celebrate Success! This role is primarily on phone system all day to assist our client base during hours of operation. They will respond to a myriad of bank related inquiries. Delivery of quality interactions to the client is of the utmost importance regardless of channel. ESSENTIAL DUTIES AND RESPONSIBILITIES Supports daily incoming calls in a flexible work environment. Supports both internal and external client interactions for general inquiries as well as complex financial transactions. Provides outstanding customer service to both internal and external clients in an efficient and effective manner to grow loyalty and repeat business. Uses bank systems simultaneously to assist clients ensuring proper documentation of both internal and external client interactions in CRM tool. Provides general maintenance of financial accounts ensuring attention to detail. Ensures adherence to department standards. Completes all required annual and compliance training. Supports new hire training as a mentor to new team members. Participates in group huddles and provides feedback when additional support materials are necessary. May help in ASK queue as assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE, SKILLS AND ABILITIES Ability to balance multiple tasks effectively. Ability to actively listen, show empathy, problem solve, and deliver great solutions. Thorough understanding of banking products and services. Skills and abilities to develop and maintain effective relationships, respond to inquiries and circumstances as necessary. Ability to tolerate stressful situations. Adaptable to change and remain alert of work surroundings. Accuracy of written and verbal communication. Ability to identify the appropriate method and approach for call escalation to one of the designated representatives who maintain the knowledge to support the internal/external inquiries accurately and efficiently. Ability to actively seek out solutions from support resources provided. Ability to identify and communicate system/product performance issues. Computer knowledge and skills and the ability to explain product troubleshooting steps to clients. Ability to work independently. Conscientious and detail oriented. Ability to comply with all bank policies and procedures. EDUCATION AND/OR EXPERIENCE High School Diploma or General Education Degree (GED) required Minimum 6-12 months in a relevant role and/or equivalent combination of education and experience required Previous experience in banking or a call/contact center strongly preferred PHYSICAL DEMANDS AND WORKING ENVIRONMENT The physical demands and work environment are representative of those that must be met or encountered to successfully perform the essential functions of the job. In compliance with the Americans with Disabilities Act, the company provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Dexterity of hands/fingers to operate computer keyboard and mouse - Frequently Hearing - Frequently Sitting - Frequently Standing - Occasionally Talking - Frequently Noise Level - Moderate Typical Work Hours - Vary based on scheduling/business need Overtime - Subject to business need Regular and Predictable Attendance - Required **If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal .
    $39k-53k yearly est. Auto-Apply 25d ago
  • Financial Planning and Analysis Analyst

    First Interstate Bancsystem, Inc. 3.5company rating

    First Interstate Bancsystem, Inc. job in Billings, MT

    If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal. can be located at Billings, MT Downtown Tower and Sioux Falls, SD Downtown branch. What's Important to You We know your career is just one aspect of a meaningful, complex, and demanding life. That's why we designed our compensation and benefits package to provide employees and their families with as much choice as possible. * Generous Paid Time Off (PTO) in addition to paid federal holidays. * Student debt employer repayment program. * 401(k) retirement plan with a 6% match. * The health and happiness of the places we call home matter to us. Learn a little more about what we do for the communities we serve and why we want YOU to be a part of it. We encourage you to apply. Reach for what you want and tell us why your work ethic and willingness to learn make you a natural fit for #TeamFirstInterstate. SUMMARY The Financial Planning and Analysis Analyst will be responsible for supporting the development of forecasts and financial analysis. This position will partner with both Finance and Business Partners to develop detailed budgets and forecasts, track and report performance against budgets, and support key constituents in the understanding of their financial results. ESSENTIAL DUTIES AND RESPONSIBILITIES * Acts in a supporting role to the lines of business. * Initiates, collects, compiles, and integrates business data to inform forecasts and budgets. * Executes variance analysis and provides understanding of operational and financial performance. * Supports Financial Planning and Analysis (FP&A) team in producing automated, actionable reporting, to various constituents. * Supports development of business cases using appropriate financial indices and coordination with other stakeholders. * Utilizes insightful analysis to support decision-making and help drive business results. * Assist in the development and improvement of internal senior leadership reports. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE, SKILLS AND ABILITIES * Proficient in Microsoft Excel and advanced understanding of forecast modeling. EDUCATION AND/OR EXPERIENCE * Bachelor's Degree required * 1-3 years experience in finance, accounting, business, or a related role required LICENSES AND CERTIFICATIONS * Chartered Financial Analyst preferred * Certified Public Accountant preferred PHYSICAL DEMANDS AND WORKING ENVIRONMENT The physical demands and work environment are representative of those that must be met or encountered to successfully perform the essential functions of the job. In compliance with the Americans with Disabilities Act, the company provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. * Dexterity of hands/fingers to operate computer keyboard and mouse - Frequently * Sitting - Frequently * Standing - Occasionally * Noise Level - Moderate * Typical Work hours - M-F (8-5) * Regular and Predictable Attendance - Required If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal.
    $50k-71k yearly est. Auto-Apply 26d ago
  • Retail Manager I

    First Interstate Bancsystem 3.5company rating

    First Interstate Bancsystem job in Bozeman, MT

    **If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal . is located at our Bozeman, MT Gallatin Center branch. What's Important to You We know your career is just one aspect of a meaningful, complex, and demanding life. That's why we designed our compensation and benefits package to provide employees and their families with as much choice as possible. Generous Paid Time Off (PTO) in addition to paid federal holidays. Student debt employer repayment program. 401(k) retirement plan with a 6% match. The health and happiness of the places we call home matter to us. Learn a little more about what we do for the communities we serve and why we want YOU to be a part of it. We encourage you to apply. Reach for what you want and tell us why your work ethic and willingness to learn make you a natural fit for #TeamFirstInterstate. SUMMARY The Retail Manager I is responsible for the delivery of outstanding customer service, achievement of growth goals, operational efficiencies, and development of Financial Service Representatives, typically in a branch with assets of less than $50MM. This position will develop and maintain client relationships utilizing the full spectrum of banking services with emphasis on First Interstate Bank's Service Commitments and in accordance with our vision and values. This is a producing position. ESSENTIAL DUTIES AND RESPONSIBILITIES Facilitates integrated delivery of financial services and products, including referring clients to the appropriate department or division. Manages the effective use of customer relationship management software including First 15, recording appropriate activities, incidents, referrals, and marketing. Uses the dashboard to monitor and measure performance. Ensures operational efficiency, compliance, and quality standards are met. Participates in and enforces all aspects of branch security in accordance with First Interstate Bank's security policy. Ensures positive community relations in the branch market area; works in a coordinated effort with all branches to in the market to foster One First Interstate in the community. Demonstrates compliance with all bank regulations for assigned job functions and applies it to designated job responsibilities. Keeps up to date on regulation changes, follows all bank policies and procedures, compliance regulations, and completes all required annual or job-specific training. Learns, demonstrates, and fosters the First Interstate Bank's corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate; embraces the Bank's vision, values, and mission. MANAGEMENT RESPONSIBILITIES Manages a branch, possibly two, in a market. Manages the selection, placement, performance, development, promotion, and termination of branch employees. Coaches and mentors employees in learning the skills required for their role. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE, SKILLS AND ABILITIES Attention to detail, including verbal and written instructions. Maintains confidentiality. Effective use of tact and diplomacy as it relates to clients and co-workers. Working knowledge and use of a personal computer and software programs. Demonstrated sales skills. Ability to coach, mentor, or train others and teach coursework as a subject matter expert. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organizations. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate and percent and to draw and interpret bar graphs. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. EDUCATION AND/OR EXPERIENCE High School Diploma or General Education Degree (GED) required Associate's Degree Business Administration, Finance, or related field preferred 1-3 years experience in the banking industry to include supervisor or management experience required LICENSES AND CERTIFICATIONS Valid Driver's License required PHYSICAL DEMANDS AND WORKING ENVIRONMENT The physical demands and work environment are representative of those that must be met or encountered to successfully perform the essential functions of the job. In compliance with the Americans with Disabilities Act, the company provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Dexterity of hands/fingers to operate computer keyboard and mouse - Frequently Sitting - Frequently Standing - Occasionally Noise Level - Moderate Typical Work hours - M-F (8-5) Regular and Predictable Attendance - Required **If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal .
    $30k-57k yearly est. Auto-Apply 11d ago
  • Online Account Opening Associate I

    First Interstate Bancsystem, Inc. 3.5company rating

    First Interstate Bancsystem, Inc. job in Billings, MT

    If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal. This position can be located at Great West Center in Billings, MT; Bellevue, NE Galvin Rd. S. and Sioux Falls, SD Downtown branch. What's Important to You We know your career is just one aspect of a meaningful, complex, and demanding life. That's why we designed our compensation and benefits package to provide employees and their families with as much choice as possible. * Generous Paid Time Off (PTO) in addition to paid federal holidays. * Child Care Assistance Program for eligible dependent(s). * Exercise reimbursement program for employees. * The health and happiness of the places we call home matter to us. Learn a little more about what we do for the communities we serve and why we want YOU to be a part of it. We encourage you to apply. Reach for what you want and tell us why your work ethic and willingness to learn make you a natural fit for #TeamFirstInterstate. SUMMARY The Online Account Opening Associate I provides bank operation services for First Interstate Bank's Online Account Opening (OAO) delivery service while supporting and assisting existing and new clients with their experience through First Interstate Bank's website or mobile application. This position may also be a resource to support branches in their efforts to provide accurate, prompt, and courteous service to their clients regarding their Deposit Accounts associated with the OAO process. ESSENTIAL DUTIES AND RESPONSIBILITIES * Reviews online account application statuses. * Validates document accuracy in the core operating system. * Facilitates accurate transactional entries. * Follows up and reports on missing documentation and information. * Mails out Account Agreements to correct signature card(s) (if applicable). * Manages, reviews, and/or cancels incomplete applications and Auto-declined applications. * Critically evaluates information gathered from risk prevention sources and ensure consistency. * Verifies interest rates are correct for newly established OAO accounts. * Validates and manage OAO account funding and chargebacks (ACH or credit/debit cards). * Orders Debit Cards and/or checks for new OAO accounts (if applicable). * Works with partner vendors to make sure operational processes and infrastructure are viable. * Works with the Analytics team and Product Manager to ensure proper reporting and analytics requirements are defined and supported by the business requirements * Reviews compliance required documentation exists and for accuracy. * Provides exceptional customer service including responding to internal and external customer inquiries, troubleshooting, and resolving issues in a timely manner. * Actively looks for and identifies possible risks and fraudulent activities. * Works effectively in team environment and promote actively listening, eliciting information, comprehending individual issues/needs, and recommending solutions. * Navigates multiple computer systems, applications, and utilize search tools to find information. * Performs other job-related duties, special projects, upgrades, and conversions as assigned by management. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE, SKILLS AND ABILITIES * Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. * Ability to write routine reports and correspondence. * Ability to speak effectively before groups of customers or employees of organizations. * Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. * Ability to compute rate, percent, and to draw and interpret bar graphs. * Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. * Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. * Responsible for adhering to operational controls and compliance with all required regulations and policies such as Reg CC, Reg D and DD, the Bank Secrecy Act (BSA) and Office of Foreign Assets Controls (OFAC) and all other Regulations to ensure the safety and soundness of all transactions related products and services. EDUCATION AND/OR EXPERIENCE * High School Diploma or General Education Degree (GED) required * Associate's Degree preferred * less than 1 year related experience, training, and/or equivalent combination of education and experience required PHYSICAL DEMANDS AND WORKING ENVIRONMENT The physical demands and work environment are representative of those that must be met or encountered to successfully perform the essential functions of the job. In compliance with the Americans with Disabilities Act, the company provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. * Dexterity of hands/fingers to operate computer keyboard and mouse - Frequently * Sitting - Frequently * Standing - Occasionally * Noise Level - Moderate * Typical Work Hours - M-F (8-5) * Regular and Predictable Attendance - Moderate If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal.
    $36k-51k yearly est. Auto-Apply 11d ago
  • Teller I

    First Interstate Bancsystem 3.5company rating

    First Interstate Bancsystem job in Billings, MT

    **If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal . is located at our Billings, MT Grand branch. What's Important to You We know your career is just one aspect of a meaningful, complex, and demanding life. That's why we designed our compensation and benefits package to provide employees and their families with as much choice as possible. Generous Paid Time Off (PTO) in addition to paid federal holidays. Child Care Assistance Program for eligible dependent(s). Exercise reimbursement program for employees. The health and happiness of the places we call home matter to us. Learn a little more about what we do for the communities we serve and why we want YOU to be a part of it. We encourage you to apply. Reach for what you want and tell us why your work ethic and willingness to learn make you a natural fit for #TeamFirstInterstate. SUMMARY The Teller I will be responsible for daily teller transactions in both the lobby and drive-up locations of the branch. This position is also responsible for the delivery of outstanding customer service and for developing and maintaining client relationships by recognizing referral opportunities for additional Retail products and other lines of business. This is an entry level position. ESSENTIAL DUTIES AND RESPONSIBILITIES Provides customer account services to customers by receiving deposits and loan payments, cashing checks, issuing savings withdrawals, recording night and mail deposits, and selling cashier's checks, traveler's checks and savings bonds. Answers customer's questions in person and/or on the telephone. Records customer account transactions by logging cashier checks, traveler's checks, and other special services; preparing currency transaction reports. Cross-sells bank products by answering inquiries; informing customers of new services and product promotions; ascertaining customer needs; directing customers to a branch representative. Completes special customer requests by closing accounts; taking orders for checks; opening and closing Christmas and vacation clubs; exchanging foreign currencies; providing special statements, copies, and referrals; completing safe-deposit box procedures. Reconciles cash drawer by proving cash transactions; counting and packaging currency and coins; reconciling loan coupons and other transactions; turning in excess cash and mutilated currency to Teller Group Leader; maintaining supply of cash and currency. Complies with bank operations and security procedures by participating in all dual-control functions; maintaining customer traffic surveys; auditing other teller currency; assisting in certification of proof. Maintains customer confidence and protects bank operations by keeping information confidential, cautioning others regarding potential breaches. Improves teller job knowledge by attending training sessions. Contributes to customer service and bank success by welcoming related, different, and new requests; helping others accomplish job results. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE, SKILLS AND ABILITIES Ability to handle sensitive confidential and sensitive information. Excellent mathematical aptitude. Excellent communication skills both written and verbal. Strong interpersonal skills. Excellent writing and communication skills with strong attention to detail. EDUCATION AND/OR EXPERIENCE High School Diploma or general education degree (GED) required Experience in a cash handling role preferred PHYSICAL DEMANDS AND WORKING ENVIRONMENT The physical demands and work environment are representative of those that must be met or encountered to successfully perform the essential functions of the job. In compliance with the Americans with Disabilities Act, the company provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Dexterity of hands/fingers to operate computer keyboard and mouse - Frequently Handling - Frequently Hearing - Frequently Lifting - Occasionally Sitting - Occasionally Standing - Frequently Talking - Frequently Walking - Occasionally Noise Level - Moderate Typical Work Hours - Vary based on scheduling/business need Regular and Predictable Attendance - Required **If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal .
    $26k-32k yearly est. Auto-Apply 28d ago
  • Financial Services Representative I

    First Interstate Bancsystem 3.5company rating

    First Interstate Bancsystem job in Whitefish, MT

    **If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal . is located at our Whitefish, MT branch. What's Important to You We know your career is just one aspect of a meaningful, complex, and demanding life. That's why we designed our compensation and benefits package to provide employees and their families with as much choice as possible. Generous Paid Time Off (PTO) in addition to paid federal holidays. Child Care Assistance Program for eligible dependent(s). Exercise reimbursement program for employees. The health and happiness of the places we call home matter to us. Learn a little more about what we do for the communities we serve and why we want YOU to be a part of it. We encourage you to apply. Reach for what you want and tell us why your work ethic and willingness to learn make you a natural fit for #TeamFirstInterstate. SUMMARY The Financial Services Representative I delivers personalized customer service by holding financial conversations with clients and prospects to determine their needs and provide appropriate solutions. This position is responsible for the maintenance of client relationships, with emphasis on First Interstate Bank's Service Commitments and in accordance with our vision and values. ESSENTIAL DUTIES AND RESPONSIBILITIES Delivers personalized customer service in person and over the phone, answering client questions, assisting with issues, and offering solutions. Performs Teller duties including a variety of financial transactions ranging from check cashing, deposits, withdrawals, processing loan payments, and counting currency and coin accurately. Opens and maintain a variety of products including consumer and business checking and savings accounts, Individual Retirement Accounts, Certificates of Deposit, consumer credit cards, and more. Holds financial conversations with clients and prospects to determine needs and provide appropriate solutions; identifies referral opportunities to other lines of business, including but not limited to Home Loans, Treasury Solutions, Merchant Services, Business Banking, and Wealth Management, fully embracing and utilizing 360 View for documenting referrals, and other client activity. Builds client relationships through outbound and proactive measures including First 15. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE, SKILLS AND ABILITIES Attention to detail, including verbal and written instructions. Maintains confidentiality. Effective use of tact and diplomacy as it relates to clients and co-workers. Working knowledge and use of a personal computer, Microsoft programs and strong 10-key skills. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate and percent and to draw and interpret bar graphs. Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Demonstrates timely completion of work while being able to adjust to work demands to meet expected timetables. Delivers complete and accurate work and displays pride and professionalism in work. Stays up to date on regulation changes and demonstrates compliance with all bank regulations, policies, and procedures for assigned job function and apply to designated job responsibilities - knowledge may be gained though coursework and on-the-job training. Takes personal initiative and is a positive example for other to emulate. This position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Employment is contingent upon meeting all such requirements, including acceptable background investigation results. EDUCATION AND/OR EXPERIENCE High School Diploma or General Education Degree (GED) required 1-3 years banking or related experience required PHYSICAL DEMANDS AND WORKING ENVIRONMENT The physical demands and work environment are representative of those that must be met or encountered to successfully perform the essential functions of the job. In compliance with the Americans with Disabilities Act, the company provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Dexterity of hands/fingers to operate computer keyboard and mouse - Frequently Lifting - Occasionally (up to 10 lbs) Sitting - Frequently Overtime - Subject to business need Noise Level - Moderate Typical Work Hours - M-F (8-5) Regular and Predictable Attendance - Required **If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal .
    $20k-27k yearly est. Auto-Apply 36d ago
  • Banking Administrative Assistant - Western Montana

    First Interstate Bancsystem 3.5company rating

    First Interstate Bancsystem job in Kalispell, MT

    **If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal . is located at our Kalispell, MT branch. What's Important to You We know your career is just one aspect of a meaningful, complex, and demanding life. That's why we designed our compensation and benefits package to provide employees and their families with as much choice as possible. Generous Paid Time Off (PTO) in addition to paid federal holidays. Child Care Assistance Program for eligible dependent(s). Exercise reimbursement program for employees. The health and happiness of the places we call home matter to us. Learn a little more about what we do for the communities we serve and why we want YOU to be a part of it. We encourage you to apply. Reach for what you want and tell us why your work ethic and willingness to learn make you a natural fit for #TeamFirstInterstate. SUMMARY The Banking Administrative Assistant provides administrative support for State Presidents, their team, department, or group. This position coordinates Commitment to Community (C2C), Community Reinvestment Act (CRA), volunteerism, and recognition through reporting, communication, and collaboration of activities/processes. ESSENTIAL DUTIES AND RESPONSIBILITIES Serves as a point of contact for customers and clients, providing professional and courteous service in person, by phone, and through electronic communication. Fosters a positive customer experience by demonstrating a welcoming attitude and maintaining a professional appearance. Performs a variety of administrative tasks including handling correspondence, processing mail, scanning documents, and supporting general office operations. Assists with the preparation and organization of documents to support departmental and business activities. Coordinates meetings, conferences, presentations, and travel arrangements; generates and manages related documentation. Organizes and supports departmental functions and events as needed. Develops and maintains an efficient central filing system, ensuring proper records management and compliance with retention policies. Manages office supply inventory, including ordering and restocking as necessary. Creates, edits, and enhances PowerPoint presentations to support internal and external communications. Processes invoices and ensures timely payment in accordance with company procedures. Collaborates with the state leader to develop and manage the Commitment to Community (C2C) plan and budget. Builds and maintains relationships with key stakeholders across markets to support community initiatives. Reviews, qualifies, and processes donations, grants, and sponsorships; ensures accurate tracking and timely distribution. Partners with Community Responsibility and Marketing teams to align C2C goals with budgetary and strategic objectives. Collects, analyzes, and maintains data related to C2C activities; prepares regular reports for internal stakeholders and regulatory agencies. Monitors PR and promotional spending to ensure proper coding of donations and sponsorships. Leads and manages Community Reinvestment Act (CRA) programs and initiatives, ensuring compliance with regulatory requirements. Develops state-level strategies and action plans to meet community development goals and track progress. Plans, coordinates, and executes community events, workshops, and activities that promote financial inclusion, homeownership, and community development; monitor and report CRA-related outcomes. Analyzes data related to lending activities and community development projects. Supports the Community Development Officer in conducting Community Needs Assessments and collaborates with market leaders to address identified needs. Works cross-functionally with Compliance, Community Responsibility, and Marketing to ensure CRA goals are achieved. Prepares and delivers regular CRA monitoring and reporting (monthly, quarterly, annually) to state leadership. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE, SKILLS AND ABILITIES Exceptional interpersonal and customer service skills, with the ability to communicate effectively in person, over the phone, and through written correspondence. Strong organizational and time management abilities, with demonstrated capacity to prioritize tasks, manage multiple projects, and meet deadlines independently. Adaptability and flexibility to respond to shifting priorities and evolving business needs in a fast-paced environment. High attention to detail and accuracy, especially in handling confidential information and preparing documents. Effective verbal and written communication skills, with the ability to convey information clearly and professionally. Collaborative mindset, with the ability to build productive relationships and work effectively across teams and departments. Advanced proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook, as well as internet-based research and tools. Knowledge of banking operations and administrative procedures is preferred. EDUCATION AND/OR EXPERIENCE High School Diploma or General Education Degree (GED) equivalent required Bachelor's Degree Business or related field preferred 4-6 years Administrative Assistant experience required 1-3 years Community Reinvestment Act (CRA) experience preferred PHYSICAL DEMANDS AND WORKING ENVIRONMENT The physical demands and work environment are representative of those that must be met or encountered to successfully perform the essential functions of the job. In compliance with the Americans with Disabilities Act, the company provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Dexterity of hands/fingers to operate computer keyboard and mouse - Frequently Lifting - Occasionally (up to 10 lbs) Sitting - Frequently Overtime - Subject to business need Noise Level - Moderate Typical Work Hours - M-F (8-5) Regular and Predictable Attendance - Required **If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal .
    $27k-34k yearly est. Auto-Apply 21d ago
  • Commercial Banking Representative II

    First Interstate Bancsystem 3.5company rating

    First Interstate Bancsystem job in Billings, MT

    **If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal . is located at our Billings Downtown Tower, MT branch. What's Important to You We know your career is just one aspect of a meaningful, complex, and demanding life. That's why we designed our compensation and benefits package to provide employees and their families with as much choice as possible. Generous Paid Time Off (PTO) in addition to paid federal holidays. Child Care Assistance Program for eligible dependent(s). Exercise reimbursement program for employees. The health and happiness of the places we call home matter to us. Learn a little more about what we do for the communities we serve and why we want YOU to be a part of it. We encourage you to apply. Reach for what you want and tell us why your work ethic and willingness to learn make you a natural fit for #TeamFirstInterstate. SUMMARY The Commercial Banking Representative II functions as a primary contact between commercial banking clients and the Bank, and assists Commercial Relationship Managers with servicing the client, for all loan types including large and complex loan portfolios. Responsible for maintaining and expanding the relationship with clients by providing overall client support services. Works proactively to maximize client satisfaction and encourage expansion of the relationship. Develops working knowledge of assigned area and accounts through frequent client contact and execution of standard procedures. Essential duties are performed individually with limited supervision required. ESSENTIAL DUTIES AND RESPONSIBILITIES Handles day-to-day client calls, client transactions, and client problem resolution. Responds to client account inquiries, performs account maintenance and researches/resolves client problems. Executes client transactions within delegated authority or applicable department guidelines, escalating to the assigned Relationship Manager (RM) any requests outside specified norms or items requiring Relationship Manager signature or approval. Transactions may include transfers, withdrawals, distributions, wire transfers, payments, fee waivers/fee refunds, client overdrafts, monitoring reports, and other loan and account operations requested by clients. Assists in obtaining necessary information to submit loan applications, such as financial statements, tax returns and business documentation. May also work with outside vendors, such as attorneys or title companies, UCC searches, title work, OFAC Environmental Reports, appraisals, and flood determinations. May work with outside counsel, title companies, other product vendors, etc. to request documents needed for loan requests, when applicable. Specializes in loan documentation and ensures accuracy in loan documents and legal loan file. To include reviewing documents, organizing legal loan documents, and supporting information, and accuracy in digital records. Prepares and/or reviews client account documents for meetings between the RM and the client, focusing on completion of signatures, accuracy, and fulfillment of standard regulatory and compliance guidelines. Submits complete and accurate requests for documentation in accordance with the loan approval, ensuring all appropriate supporting documents are available in Director/Unity Client, including but not limited to loan approval, Borrower, Guarantor, and Grantor entity documents, collateral reports, and all other information necessary to generate loan documents. Provides complete packages to Loan Servicing for Boarding/Funding, ensuring appropriate GLs are credited for fees collected. Ensures all documentation is uploaded to Director/Unity Client timely, imaged files are complete. Creates ticklers in Credit Track in accordance with the loan agreement & guaranty requirements and assists Relationship Manager with obtaining required information to clear ticklers. Supports commercial relationship managers and group managers with review and certification of; legal entity validation (dba, partnership, S-Corp, C-Corp, LLC, and trusts), real estate collateral documentation (title commitment, environmental reports, hazard insurance, and appraisals), UCC and titled collateral validation. Supports commercial relationship managers and group managers with treasury and deposit products in partnership with internal bank Treasury, Retail Banking teams and other business line referral programs including payment and wealth products. Actively ensures compliance with the Code of Ethics and all Anti-Money Laundering, Bank Secrecy Act, information security and suspicious activity reporting requirements, policies and procedures. Actively participates in any required corporate and business line training in these areas. Understands and follows internal suspicious activity referral requirements and processes, as required for this position. Actively works with clients to understand each client's normal account activity, as appropriate for this position. Maintains working knowledge of all regulatory, legal, and Credit Policy requirements to ensure all applications, documentation and loan accounts are compliant. Participates in internal and external training to maintain knowledge of Bank products; attends operational and exception meetings and keep abreast of all credit policies and changes. Maintains positive working relationship with peers and other business unit team members. Generates or obtains daily, weekly, monthly, and quarterly reports as assigned. Reviews reports for accuracy and compliance and takes action to update systems or make other corrections. May reconcile client accounts, enter client financial data into databases, and monitor exceptions to company policies. Maintains a thorough knowledge of key software systems and other Loan Operating Systems. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE, SKILLS AND ABILITIES Advanced understanding of credit products, bank systems and commercial lending. Exhibits a sophisticated understanding of applicable federal regulations, credit policy and bank policies and procedures. Ability to work effectively in a fast-paced production environment. Strong organizational skills, time management skills and strong attention to detail. Strong interpersonal skills including oral and written communication. Problem solving skills. Proficiency with personal computers and related software packages. EDUCATION AND/OR EXPERIENCE High School Diploma or General Education Degree (GED) required 4-6 years banking experience and/or equivalent combination of education and experience required PHYSICAL DEMANDS AND WORKING ENVIRONMENT The physical demands and work environment are representative of those that must be met or encountered to successfully perform the essential functions of the job. In compliance with the Americans with Disabilities Act, the company provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Dexterity of hands/fingers to operate computer keyboard and mouse - Frequently Sitting - Frequently Standing - Occasionally Overtime - Subject to business need Noise Level - Moderate Typical Work Hours - M-F (8-5) Regular and Predictable Attendance - Required **If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal .
    $32k-39k yearly est. Auto-Apply 8d ago
  • Financial Services Representative I

    First Interstate Bancsystem 3.5company rating

    First Interstate Bancsystem job in Helena, MT

    **If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal . is located at our Helena Gulch, MT branch. What's Important to You We know your career is just one aspect of a meaningful, complex, and demanding life. That's why we designed our compensation and benefits package to provide employees and their families with as much choice as possible. Generous Paid Time Off (PTO) in addition to paid federal holidays. Child Care Assistance Program for eligible dependent(s). Exercise reimbursement program for employees. The health and happiness of the places we call home matter to us. Learn a little more about what we do for the communities we serve and why we want YOU to be a part of it. We encourage you to apply. Reach for what you want and tell us why your work ethic and willingness to learn make you a natural fit for #TeamFirstInterstate. SUMMARY The Financial Services Representative I delivers personalized customer service by holding financial conversations with clients and prospects to determine their needs and provide appropriate solutions. This position is responsible for the maintenance of client relationships, with emphasis on First Interstate Bank's Service Commitments and in accordance with our vision and values. ESSENTIAL DUTIES AND RESPONSIBILITIES Delivers personalized customer service in person and over the phone, answering client questions, assisting with issues, and offering solutions. Performs Teller duties including a variety of financial transactions ranging from check cashing, deposits, withdrawals, processing loan payments, and counting currency and coin accurately. Opens and maintain a variety of products including consumer and business checking and savings accounts, Individual Retirement Accounts, Certificates of Deposit, consumer credit cards, and more. Holds financial conversations with clients and prospects to determine needs and provide appropriate solutions; identifies referral opportunities to other lines of business, including but not limited to Home Loans, Treasury Solutions, Merchant Services, Business Banking, and Wealth Management, fully embracing and utilizing 360 View for documenting referrals, and other client activity. Builds client relationships through outbound and proactive measures including First 15. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE, SKILLS AND ABILITIES Attention to detail, including verbal and written instructions. Maintains confidentiality. Effective use of tact and diplomacy as it relates to clients and co-workers. Working knowledge and use of a personal computer, Microsoft programs and strong 10-key skills. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate and percent and to draw and interpret bar graphs. Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Demonstrates timely completion of work while being able to adjust to work demands to meet expected timetables. Delivers complete and accurate work and displays pride and professionalism in work. Stays up to date on regulation changes and demonstrates compliance with all bank regulations, policies, and procedures for assigned job function and apply to designated job responsibilities - knowledge may be gained though coursework and on-the-job training. Takes personal initiative and is a positive example for other to emulate. This position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Employment is contingent upon meeting all such requirements, including acceptable background investigation results. EDUCATION AND/OR EXPERIENCE High School Diploma or General Education Degree (GED) required 1-3 years banking or related experience required PHYSICAL DEMANDS AND WORKING ENVIRONMENT The physical demands and work environment are representative of those that must be met or encountered to successfully perform the essential functions of the job. In compliance with the Americans with Disabilities Act, the company provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Dexterity of hands/fingers to operate computer keyboard and mouse - Frequently Lifting - Occasionally (up to 10 lbs) Sitting - Frequently Overtime - Subject to business need Noise Level - Moderate Typical Work Hours - M-F (8-5) Regular and Predictable Attendance - Required **If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal .
    $20k-27k yearly est. Auto-Apply 7d ago
  • Teller I

    First Interstate Bancsystem 3.5company rating

    First Interstate Bancsystem job in Kalispell, MT

    **If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal . is located at our Kalispell, MT North branch. What's Important to You We know your career is just one aspect of a meaningful, complex, and demanding life. That's why we designed our compensation and benefits package to provide employees and their families with as much choice as possible. Generous Paid Time Off (PTO) in addition to paid federal holidays. Child Care Assistance Program for eligible dependent(s). Exercise reimbursement program for employees. The health and happiness of the places we call home matter to us. Learn a little more about what we do for the communities we serve and why we want YOU to be a part of it. We encourage you to apply. Reach for what you want and tell us why your work ethic and willingness to learn make you a natural fit for #TeamFirstInterstate. SUMMARY The Teller I will be responsible for daily teller transactions in both the lobby and drive-up locations of the branch. This position is also responsible for the delivery of outstanding customer service and for developing and maintaining client relationships by recognizing referral opportunities for additional Retail products and other lines of business. This is an entry level position. ESSENTIAL DUTIES AND RESPONSIBILITIES Provides customer account services to customers by receiving deposits and loan payments, cashing checks, issuing savings withdrawals, recording night and mail deposits, and selling cashier's checks, traveler's checks and savings bonds. Answers customer's questions in person and/or on the telephone. Records customer account transactions by logging cashier checks, traveler's checks, and other special services; preparing currency transaction reports. Cross-sells bank products by answering inquiries; informing customers of new services and product promotions; ascertaining customer needs; directing customers to a branch representative. Completes special customer requests by closing accounts; taking orders for checks; opening and closing Christmas and vacation clubs; exchanging foreign currencies; providing special statements, copies, and referrals; completing safe-deposit box procedures. Reconciles cash drawer by proving cash transactions; counting and packaging currency and coins; reconciling loan coupons and other transactions; turning in excess cash and mutilated currency to Teller Group Leader; maintaining supply of cash and currency. Complies with bank operations and security procedures by participating in all dual-control functions; maintaining customer traffic surveys; auditing other teller currency; assisting in certification of proof. Maintains customer confidence and protects bank operations by keeping information confidential, cautioning others regarding potential breaches. Improves teller job knowledge by attending training sessions. Contributes to customer service and bank success by welcoming related, different, and new requests; helping others accomplish job results. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE, SKILLS AND ABILITIES Ability to handle sensitive confidential and sensitive information. Excellent mathematical aptitude. Excellent communication skills both written and verbal. Strong interpersonal skills. Excellent writing and communication skills with strong attention to detail. EDUCATION AND/OR EXPERIENCE High School Diploma or general education degree (GED) required Experience in a cash handling role preferred PHYSICAL DEMANDS AND WORKING ENVIRONMENT The physical demands and work environment are representative of those that must be met or encountered to successfully perform the essential functions of the job. In compliance with the Americans with Disabilities Act, the company provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Dexterity of hands/fingers to operate computer keyboard and mouse - Frequently Handling - Frequently Hearing - Frequently Lifting - Occasionally Sitting - Occasionally Standing - Frequently Talking - Frequently Walking - Occasionally Noise Level - Moderate Typical Work Hours - Vary based on scheduling/business need Regular and Predictable Attendance - Required **If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal .
    $27k-32k yearly est. Auto-Apply 35d ago
  • Banking Administrative Assistant - Central Montana

    First Interstate Bancsystem, Inc. 3.5company rating

    First Interstate Bancsystem, Inc. job in Great Falls, MT

    If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal. can be located at Bozeman Main; Great Falls Downtown and Helena Gulch, MT branch. What's Important to You We know your career is just one aspect of a meaningful, complex, and demanding life. That's why we designed our compensation and benefits package to provide employees and their families with as much choice as possible. * Generous Paid Time Off (PTO) in addition to paid federal holidays. * Child Care Assistance Program for eligible dependent(s). * Exercise reimbursement program for employees. * The health and happiness of the places we call home matter to us. Learn a little more about what we do for the communities we serve and why we want YOU to be a part of it. We encourage you to apply. Reach for what you want and tell us why your work ethic and willingness to learn make you a natural fit for #TeamFirstInterstate. SUMMARY The Banking Administrative Assistant provides administrative support for State Presidents, their team, department, or group. This position coordinates Commitment to Community (C2C), Community Reinvestment Act (CRA), volunteerism, and recognition through reporting, communication, and collaboration of activities/processes. ESSENTIAL DUTIES AND RESPONSIBILITIES * Serves as a point of contact for customers and clients, providing professional and courteous service in person, by phone, and through electronic communication. * Fosters a positive customer experience by demonstrating a welcoming attitude and maintaining a professional appearance. * Performs a variety of administrative tasks including handling correspondence, processing mail, scanning documents, and supporting general office operations. * Assists with the preparation and organization of documents to support departmental and business activities. * Coordinates meetings, conferences, presentations, and travel arrangements; generates and manages related documentation. * Organizes and supports departmental functions and events as needed. * Develops and maintains an efficient central filing system, ensuring proper records management and compliance with retention policies. * Manages office supply inventory, including ordering and restocking as necessary. * Creates, edits, and enhances PowerPoint presentations to support internal and external communications. * Processes invoices and ensures timely payment in accordance with company procedures. * Collaborates with the state leader to develop and manage the Commitment to Community (C2C) plan and budget. * Builds and maintains relationships with key stakeholders across markets to support community initiatives. * Reviews, qualifies, and processes donations, grants, and sponsorships; ensures accurate tracking and timely distribution. * Partners with Community Responsibility and Marketing teams to align C2C goals with budgetary and strategic objectives. * Collects, analyzes, and maintains data related to C2C activities; prepares regular reports for internal stakeholders and regulatory agencies. * Monitors PR and promotional spending to ensure proper coding of donations and sponsorships. * Leads and manages Community Reinvestment Act (CRA) programs and initiatives, ensuring compliance with regulatory requirements. * Develops state-level strategies and action plans to meet community development goals and track progress. * Plans, coordinates, and executes community events, workshops, and activities that promote financial inclusion, homeownership, and community development; monitor and report CRA-related outcomes. * Analyzes data related to lending activities and community development projects. * Supports the Community Development Officer in conducting Community Needs Assessments and collaborates with market leaders to address identified needs. * Works cross-functionally with Compliance, Community Responsibility, and Marketing to ensure CRA goals are achieved. * Prepares and delivers regular CRA monitoring and reporting (monthly, quarterly, annually) to state leadership. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE, SKILLS AND ABILITIES * Exceptional interpersonal and customer service skills, with the ability to communicate effectively in person, over the phone, and through written correspondence. * Strong organizational and time management abilities, with demonstrated capacity to prioritize tasks, manage multiple projects, and meet deadlines independently. * Adaptability and flexibility to respond to shifting priorities and evolving business needs in a fast-paced environment. * High attention to detail and accuracy, especially in handling confidential information and preparing documents. * Effective verbal and written communication skills, with the ability to convey information clearly and professionally. * Collaborative mindset, with the ability to build productive relationships and work effectively across teams and departments. * Advanced proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook, as well as internet-based research and tools. * Knowledge of banking operations and administrative procedures is preferred. EDUCATION AND/OR EXPERIENCE * High School Diploma or General Education Degree (GED) equivalent required * Bachelor's Degree Business or related field preferred * 4-6 years Administrative Assistant experience required * 1-3 years Community Reinvestment Act (CRA) experience preferred PHYSICAL DEMANDS AND WORKING ENVIRONMENT The physical demands and work environment are representative of those that must be met or encountered to successfully perform the essential functions of the job. In compliance with the Americans with Disabilities Act, the company provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. * Dexterity of hands/fingers to operate computer keyboard and mouse - Frequently * Lifting - Occasionally (up to 10 lbs) * Sitting - Frequently * Overtime - Subject to business need * Noise Level - Moderate * Typical Work Hours - M-F (8-5) * Regular and Predictable Attendance - Required If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal.
    $27k-34k yearly est. Auto-Apply 20d ago

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Zippia gives an in-depth look into the details of First Interstate BancSystem, including salaries, political affiliations, employee data, and more, in order to inform job seekers about First Interstate BancSystem. The employee data is based on information from people who have self-reported their past or current employments at First Interstate BancSystem. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by First Interstate BancSystem. The data presented on this page does not represent the view of First Interstate BancSystem and its employees or that of Zippia.

First Interstate BancSystem may also be known as or be related to FIRST INTERSTATE BANCSYSTEM INC, First Interstate BancSystem and First Interstate BancSystem Inc.