First Investors Financial Services Group, Inc. jobs in Atlanta, GA
- 10 jobsDirector of Repossessions Lease - Careers At Stellantis Financial Services
First Investors Financial Services job in Atlanta, GA
Stellantis
Financial
Services
SFS
is
the
new
captive
finance
company
for
one
of
the
worlds
leading
automakers
and
a
mobility
provider
with
iconic
brands
including
Abarth
Alfa
Romeo
Chrysler
Citron
Dodge
DS
Automobiles
Fiat
Jeep
Lancia
Maserati
Opel
Peugeot
Ram
Vauxhall
Free2move
and
Leasys
Our
exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years Join our world class team and culture and contribute to our core mission which is enhancing our customers experience Position Summary As a Director of Repossessions Lease you will oversee the entire repossession process for assigned delinquent automobile loans ensuring efficiency and compliance You will review and enhance departmental process flows policies and procedures identifying gaps and opportunities for improvement to meet all compliance and legal requirements within State and Federal guidelines Additionally you will develop and monitor Key Performance Indicators KPIs to track department performance against targets reporting monthly quarterly and annual results to senior management Conducting due diligence on current and potential repossession vendors will be a key responsibility ensuring they operate within FIFS contractual guidelines and meet performance targets You will maintain strong relationships with repossession transportation and auction vendors as well as internal partners including Settlement Titling Customer Support and Collections Furthermore you will establish and nurture relationships with industry peers to stay informed about trends and potential regulatory changes Join our team to leverage your expertise in managing repossession processes and drive continuous improvement in a dynamic and compliant environment Essential Duties and Responsibilities Manage the repossession process for all Stellantis Financial Services US vehicles Develop andor fine tune processes to increase efficiency and performance results Manage repossession vendor relationships including vendor due diligence visits Manage selection of repossession agents negotiate fees and verify insurance and bond coverages Ensure compliance with state laws regarding the right to cure RTC Strict Compliance Letter SCL Soldiers and Sailors Credit Protection SSCRA and any Bankruptcy protection requirements Manage the processing of vehicle reinstatements andor redemptions Manage the processing and release of impounded vehicles Work closely with the Risk Management Compliance and Digital teams to automate processes Work closely with and respond to the Compliance Department on CFPB state and local audit requests Partner with Compliance to ensure all applicable repossession laws are followed Develop and execute cross channel business deliverables Lead the development of strategies workflow processes and process management for RepossessionEstablish monthly and annual performance targets for RepossessionLead and coach Repossession team in all aspects of their roles Provide weekly monthly quarterly and annual performance tracking versus targets challenges and new tests as well as economic and external impacts on performance for RepossessionAnalyze associate and team performance and provide direction to managers in communicating performance and goals Contribute to Senior level meetings and high level decision making Other duties may be assigned Qualifications and Competencies Required To perform this job successfully an individual must be able to perform each essential duty satisfactorily The requirements listed below are representative of the knowledge skill andor ability required Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions Required Experience Minimum of 5 years of experience in asset recovery collections or repossession management Minimum of 4 years of senior management experience within a financial institution along with experience managing staff Education A bachelors degree Skills Required Experience in developing and monitoring Key Performance Indicators KPIs to track performance Proven track record in conducting due diligence on vendors and ensuring compliance with contractual guidelines Strong understanding of State and Federal regulations related to repossession processes Experience in maintaining relationships with repossession transportation and auction vendors as well as internal partners such as Settlement Titling Customer Support and CollectionsAbility to establish and maintain industry relationships to stay informed about trends and regulatory changes Advanced Excel skills Intermediate MS Office skills PowerPoint Word OutlookExcellent communication and interpersonal skills Strong analytical skills with the ability to interpret data and trends Identifies and resolves problems in a timely manner; Generates creative solutions;Demonstrates attention to details Coordinates projects; Communicates changes and progress; Completes projects on time Overtime required required on an as needed basis Travel as required on an as needed basis Must have reliable transportation and live within a commutable distance to one of the following cities Atlanta GA; Dallas Texas; or Houston Texas Qualifications Preferred A bachelors degree in business or finance Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions While performing the duties of this Job the employee is regularly required to sit for long periods of time use hands and arms to operate office equipment including but not limited to a keyboard mouse and phone will occasionally need to reach stoop stand or walk The employee must be able to see close vision hear speak and communicate verbally The employee may occasionally lift andor move up to 10 pounds Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions The noise level in the work environment is usually moderate Stellantis Financial Services Inc SFS is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment discrimination and intimidation It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race color religion sex age national origin disability pregnancy sexual orientation veteran status gender identity or expression change of sex andor transgender status or any protected status Candidates must possess authorization to work in the United States This policy applies to recruitment and placement promotion training transfer retention rate of pay and all other terms and conditions of employment Employment and promotion decisions will be based solely on merit ability achievement experience conduct and other legitimate business reasons li hybrid
Commercial Relationship Manager Special Accounts - Careers At Stellantis Financial Services
First Investors Financial Services job in Atlanta, GA
Stellantis
Financial
Services
SFS
is
the
new
captive
finance
company
for
one
of
the
worlds
leading
automakers
and
a
mobility
provider
with
iconic
brands
including
Abarth
Alfa
Romeo
Chrysler
Citron
Dodge
DS
Automobiles
Fiat
Jeep
Lancia
Maserati
Opel
Peugeot
Ram
Vauxhall
Free2move
and
Leasys
Our
exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years Join our world class team and culture and contribute to our core mission which is enhancing our customers experience Position Summary The Commercial Relationship Manager Special Accounts is responsible for managing a portfolio of high risk floorplan dealerships primarily within the Chrysler Dodge Jeep and Ram brands This role focuses on mitigating risk resolving distressed accounts and overseeing activities related to loan workouts foreclosures bankruptcies and loss recovery to minimize financial exposure and protect the SFS Commercial portfolio Essential Duties and Responsibilities Manage a portfolio of high risk or defaulted automotive dealerships including those sold out of trust SOTOversee ongoing dealer monitoring including financial statement analysis ratio and trend review and formal account evaluations Conduct intensive loan servicing and workout activities to resolve problem loans and minimize losses Develop and implement action plans to address capitalization profitability and wholesale agreement compliance issues Communicate directly with borrowers to discuss defaults and determine viable resolutions Assess and quantify the financial impact of defaults including unpaid lending and capital loans; recommend reserve adjustments as needed Coordinate with Legal on all aspects of default management including documentation correspondence and court proceedings Monitor delinquencies and manage operational responsibilities related to dealer defaults ensuring timely communication with key stakeholders Protect company assets by securing collateral equity or other borrower assets to minimize exposure and loss Other duties may be assigned; responsibilities and activities may change Qualifications and Competencies Required To perform this job successfully an individual must be able to perform each essential duty satisfactorily The requirements listed below are representative of the knowledge skill andor ability required Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions Required Experience Minimum 3 years experience in Commercial Automotive LendingEducation High school diploma and or GEDSkills Required Ability to define problems gather and analyze information systematically to identify causes and effects develop practical solutions and make sound decisions using good judgment and experience Strong performance focus with energy enthusiasm and resilience to achieve results close issues meet expectations and support others in reaching their goals Ability to identify plan and implement measures to meet objectives and maintain quality of service; organize and prioritize work effectively; allocate resources efficiently; and conduct systematic evaluations Strong oral written and presentation communication skills Proficient in Microsoft Office applications including Excel Word and PowerPointOvertime required NA Travel 0 25 as required on an as needed basis Must have reliable transportation and live within a commutable distance to one of the following cities Atlanta GA; Dallas TX; Detroit MI; Houston TX; Phoenix AZ Qualifications Preferred Education Bachelors degree in Business Administration Economics Finance or a related Experience Comprehensive direct experience with high risk and or default accounts Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions While performing the duties of this Job the employee is regularly required to sit; use hands to finger handle or feel; reach with hands and arms and talk or hear The employee is occasionally required to stand; walk and stoop kneel crouch or crawl The employee must occasionally lift andor move up to 10 pounds Specific vision abilities required by this job include close vision Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions The noise level in the work environment is usually moderate Work Schedule This position is a hybrid role requiring in office presence based on business needs The role also requires flexibility to work various shifts to meet business needs typically between the hours of 800 AM and 600 PM Monday through Friday with occasional weekend availability as needed Travel requirements are estimated at 025 Stellantis Financial Services Inc SFS is an equal opportunity employer and is committed to providing its employees with an environment that is free of harassment discrimination and intimidation It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race color religion sex age national origin disability pregnancy sexual orientation veteran status gender identity or expression change of sex andor transgender status or any protected status Candidates must possess authorization to work in the United States This policy applies to recruitment and placement promotion training transfer retention rate of pay and all other terms and conditions of employment Employment and promotion decisions will be based solely on merit ability achievement experience conduct and other legitimate business reasons
Business Analyst Enterprise Correspondence - Careers At Stellantis Financial Services
First Investors Financial Services job in Atlanta, GA
Stellantis
Financial
Services
SFS
is
the
new
captive
finance
company
for
one
of
the
worlds
leading
automakers
and
a
mobility
provider
with
iconic
brands
including
Abarth
Alfa
Romeo
Chrysler
Citron
Dodge
DS
Automobiles
Fiat
Jeep
Lancia
Maserati
Opel
Peugeot
Ram
Vauxhall
Free2move
and
Leasys
Our
exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years Join our world class team and culture and contribute to our core mission which is enhancing our customers experience Benefits Retirement plan 401k match Health insurance medical dental prescription drug vision and savingsspending accounts Virtual office visits Employee Assistance and Wellness ProgramsCompany provided life and disability insurance Supplemental insurance life critical illness auto pet identify theft and legal services Employee Assistance and Wellness ProgramsTuition reimbursement Paid Time Off holidays vacation flex and sick days Vehicle discounts for loans or lease Position Summary The Business Analyst Enterprise Correspondence is responsible for supporting the design governance and delivery of all customer facing communications across the organization This role ensures that both digital and print correspondence are clear compliant and aligned with brand standards while enhancing the overall customer experience The position requires a strong blend of communication skills operational focus and awareness of regulatory requirements within the financial services industry Essential Duties and Responsibilities Support operational correspondence issues by identifying root causes planning and implementing resolutions that align with the strategic framework Analyze business requirements with staff and leaders and implement effective correspondence solutions Provide system support for Shaw Retail Shaw GUI Collections Loan Manager and Defi Servicing including process flow documentation and vendorlist management Assist senior leaders in aligning correspondence initiatives with company goals and regulatory requirements Create review and maintain customer correspondence templates letters emails statements notices media etc Develop rule logic to define account alerts and trigger automatic letters Conduct system audits to ensure correspondence data accuracy and completeness Test configuration changes upgrades bug fixes and implementations in test environments; provide solutions or workarounds as needed Ensure all communications comply with legal regulatory and compliance standards FINRA SEC CFPB SOX etc Collaborate with Legal Compliance Marketing and Operations to ensure accuracy consistency and continuous improvement of communications Other duties may be assigned; responsibilities may change Qualifications and Competencies Required To perform this job successfully an individual must be able to perform each essential duty satisfactorily The requirements listed below are representative of the knowledge skill andor ability required Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions Required Experience Minimum 5 years experience in customer communications content strategy or enterprise correspondence Education High school diploma GED or equivalent Skills Required Strong knowledge of regulatory and compliance requirements in financial communications Experience with correspondence platforms or other relevant platform eg OpenText Exstream Quadient Inspire Adobe Experience Manager Smart Communications formerly ThunderheadExceptional writing editing and communication skills Mange relationships with correspondence vendors Problem solving and technical skills Ability to deal effectively with ambiguity Results oriented with a focus on measurable outcomes Adaptability in a fast paced regulatory driven environment Overtime required required on an as needed basis Travel 0 10 as required on an as needed basis Must have reliable transportation and live within a commutable distance to one of the following cities Atlanta GA; Dallas TX; Houston TX; Auburn Hills MI; Phoenix AZ Qualifications Preferred Experience Financial Services or Auto LendingEducation Bachelors degree in Business Communications English or related field Certification Communications related certifications Communications Management Professional Accredited Business Communicator Strategic Communications Management ProfessionalPhysical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions While performing the duties of this Job the employee is regularly required to sit; use hands to finger handle or feel; reach with hands and arms and talk or hear The employee is occasionally required to stand; walk and stoop kneel crouch or crawl The employee must occasionally lift andor move up to 10 pounds Specific vision abilities required by this job include close vision Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions The noise level in the work environment is usually moderate Work Schedule This position is a hybrid role requiring in office presence two days per week The role also requires flexibility to work various shifts to meet business needs typically between the hours of 800 AM and 600 PM Monday through Friday with occasional weekend availability as needed Travel requirements are estimated at 010 Stellantis Financial Services Inc SFS is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment discrimination and intimidation It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race color religion sex age national origin disability pregnancy sexual orientation veteran status gender identity or expression change of sex andor transgender status or any protected status Candidates must possess authorization to work in the United States This policy applies to recruitment and placement promotion training transfer retention rate of pay and all other terms and conditions of employment Employment and promotion decisions will be based solely on merit ability achievement experience conduct and other legitimate business reasons
Bankruptcy Specialist II - Careers At Stellantis Financial Services
First Investors Financial Services job in Atlanta, GA
Stellantis
Financial
Services
SFS
is
the
new
captive
finance
company
for
one
of
the
worlds
leading
automakers
and
a
mobility
provider
with
iconic
brands
including
Abarth
Alfa
Romeo
Chrysler
Citron
Dodge
DS
Automobiles
Fiat
Jeep
Lancia
Maserati
Opel
Peugeot
Ram
Vauxhall
Free2move
and
Leasys
Our
exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years Join our world class team and culture and contribute to our core mission which is enhancing our customers experience Position Summary In addition to fulfilling the core responsibilities of a Bankruptcy Specialist I this role includes reviewing Proofs of Claim Bankruptcy Plans Chapter 7 Schedules Motions for Relief and other relevant motions and objections filed with the Bankruptcy Court The position also involves ongoing monitoring of Chapter 7 and Chapter 13 bankruptcy accounts to ensure compliance and accuracy Essential Duties and Responsibilities Process newly filed Chapter 13 and 7 bankruptcies into the company database and review related documentation including claims and reaffirmations Determine necessary objections or motions and ensure compliance with bankruptcy court deadlines and payment schedules Reconcile payments on pre and post bankruptcy petitions and issue default notices for non compliant loans Manage inbound calls from attorneys trustees and customers providing professional and prompt resolutions Document account activity and conversations in the system for accurate tracking and follow up Review NDC and Shaw Systems for bankruptcy data accuracy and audit for inconsistencies Complete reporting and spreadsheet tasks for management review and close accounts no longer in bankruptcy Ensure bankruptcy accounts comply with the US Bankruptcy Code and federal regulations Order property damage appraisals and review consent orders when applicable Maintain confidentiality while regularly accessing sensitive consumer information such as Social Security numbers and birth dates Qualifications and Competencies Required To perform this job successfully an individual must be able to perform each essential duty satisfactorily The requirements listed below are representative of the knowledge skill andor ability required Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions Required Experience Requires a minimum of three years of experience in bankruptcy or collections; paralegal certification or background is preferred Strong background in compliance document review and financial analysis Experience working in a high volume deadline driven environment with attention to detail and accuracy Education High School Diploma or General Educational Development GED Certificate required Skills Required Strong organizational skills to manage multiple tasks simultaneously Professional written and verbal communication Ability to identify discrepancies and ensure compliance Commitment to maintaining client confidentiality Additional Requirements Overtime required required on an as needed basis Travel 0 10 as required on an as needed basis Must have reliable transportation and live within a commutable distance to one of the following cities Atlanta GA; Dallas TX Qualifications Preferred Resolves complex issues using sound judgment negotiation and conflict resolution techniques Responds promptly and professionally to inquiries from debtors attorneys and trustees Communicates clearly and concisely in both verbal and written formats; actively listens and clarifies concerns Collaborates effectively embraces feedback and fosters a positive work environment Maintains confidentiality demonstrates integrity and upholds organizational values under pressure Prioritizes tasks manages time efficiently and meets critical deadlines Familiarity with FDCPA Bankruptcy Collection Consumer Lending laws and National Servicing StandardsEnsures accuracy in documentation and proactively seeks opportunities for process improvement Language Skills Ability to read and comprehend simple instructions short correspondence and memos Ability to write simple correspondence Mathematical Skills Ability to add subtract multiply and divide in all units of measure using whole numbers common fractions and decimals Reasoning Ability Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions Computer Skills To perform this job successfully an individual should have beginning to intermediate skills in Microsoft Office including MS Word MS Excel and MS Outlook Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions While performing the duties of this Job the employee is regularly required to sit for long periods of time use hands and arms to operate office equipment including but not limited to a keyboard mouse and phone will occasionally need to reach stoop stand or walk The employee must be able to see close vision hear speak and communicate verbally The employee may occasionally lift andor move up to 10 pounds Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions The noise level in the work environment is usually moderate Work Schedule This position requires the ability to work various shifts to accommodate business needs Typically between the hours of 8AM 6PM Monday through Friday and on weekends as needed Travel is required 10 of the time Stellantis Financial Services Inc SFS is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment discrimination and intimidation It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race color religion sex age national origin disability pregnancy sexual orientation veteran status gender identity or expression change of sex andor transgender status or any protected status Candidates must possess authorization to work in the United States This policy applies to recruitment and placement promotion training transfer retention rate of pay and all other terms and conditions of employment Employment and promotion decisions will be based solely on merit ability achievement experience conduct and other legitimate business reasons
Dialer Analyst - Careers At Stellantis Financial Services
First Investors Financial Services job in Atlanta, GA
Stellantis
Financial
Services
SFS
is
the
new
captive
finance
company
for
one
of
the
worlds
leading
automakers
and
a
mobility
provider
with
iconic
brands
including
Abarth
Alfa
Romeo
Chrysler
Citron
Dodge
DS
Automobiles
Fiat
Jeep
Lancia
Maserati
Opel
Peugeot
Ram
Vauxhall
Free2move
and
Leasys
Our
exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years Join our world class team and culture and contribute to our core mission which is enhancing our customers experience Salary and Benefits At Stellantis Financial Services you can make a difference in a crucial role in our high performing culture We offer career development opportunities competitive pay and great benefits including Salary 2600 3270 hour Supplemental pay Referral bonus Dress Enjoy our comfortable causal work environment Growth Opportunities Benefits Health insurance medical dental prescription drug vision and savingsspending accounts Virtual office visits Employee Assistance and Wellness ProgramsCompany provided life and disability insurance Supplemental insurance life critical illness auto pet identify theft and legal services Employee Assistance and Wellness ProgramsTuition reimbursement Paid Time Off holidays vacation flex and sick days Vehicle discounts for loans or lease 401 K Position Summary Our Dialer Analyst is responsible for managing the Dialer system and Workforce Management to ensure that all call centers operate effectively and efficiently This is achieved through proper monitoring of the campaigns and allocation of resources A great understanding of reporting tools and call center metrics are critical in this role Essential Job Duties and Responsibilities Provide real time dialer support to ensure strategy execution and workforce objectives including system testing and compliance with outbound dialing regulations Enhance campaign and agent productivity through effective interaction with department leaders and development of dialer strategies Generate daily and weekly reports featuring KPI metrics call volume trends and staffing summaries to guide decision making Utilize expertise in Genesys Cloud CX and other dialer systems for efficient call management and system optimization Analyze historical call data to forecast volumes accurately adapting to growth seasonal changes and special events for optimal staffing Develop schedules that meet business goals and employee needs ensuring service levels and revenue targets are achieved Provide comprehensive WFM reporting and strategic recommendations to executive management for continuous improvement in service and staffing levels Qualifications and Competencies To perform this job successfully an individual must be able to perform each essential duty satisfactorily The requirements listed below are representative of the knowledge skill andor ability required Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Experience Minimum 1 year experience of Dialer Management and WFMEducation High school diploma andor GED Overtime required Maybe RequiredMust have reliable transportation and live within a commutable distance to one of the following cities Atlanta GA; Dallas TX; Houston TX; Phoenix AZ Qualifications Preferred Experience Previous Dialer and reporting experience is preferred Genesys system experience preferred Physical Demands Sitting for long periods of time standing walking close vision for computer work speaking hearing lift andor move up to 10 lbs Reasonable accommodation will be reviewed upon request Stellantis Financial Services Inc SFS is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment discrimination and intimidation It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race color religion sex age national origin disability pregnancy sexual orientation veteran status gender identity or expression change of sex andor transgender status or any protected status Candidates must possess authorization to work in the United States This policy applies to recruitment and placement promotion training transfer retention rate of pay and all other terms and conditions of employment Employment and promotion decisions will be based solely on merit ability achievement experience conduct and other legitimate business reasons
Remarketing Specialist - Careers At Stellantis Financial Services
First Investors Financial Services job in Atlanta, GA
Stellantis
Financial
Services
SFS
is
the
new
captive
finance
company
for
one
of
the
worlds
leading
automakers
and
a
mobility
provider
with
iconic
brands
including
Abarth
Alfa
Romeo
Chrysler
Citron
Dodge
DS
Automobiles
Fiat
Jeep
Lancia
Maserati
Opel
Peugeot
Ram
Vauxhall
Free2move
and
Leasys
Our
exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years Join our world class team and culture and contribute to our core mission which is enhancing our customers experience Position Summary The Remarketing Specialist is responsible for overseeing the remarketing of Stellantis Financial Services retail and lease vehicles and Stellantis owned vehicles at auctions across the US The position requires the management of SFS inventory from the time of receipt at auction to the time of final sale The Remarketing Specialist will determine and execute best practices to achieve optimal net sale proceeds manage expenses and ensure efficient cycle time Essential Duties and Responsibilities Represent SFS at both open and closed auctions virtual or in person to execute sales strategies make real time sales decisions and oversee pre and post sale processes Build and maintain strong relationships with auctions dealers industry vendors and the OEMMaximize vehicle values by managing age mix repairs and expenses ensuring alignment with SFS standards Ensure adherence to SFS programs and guidelines including inspections recommendations and approvals Analyze market trends conduct performance evaluations evaluate processes and provide strategic recommendations Travel within assigned territory and support all auction locations as needed to maintain operational efficiency and consistency Contribute to the improvement of Remarketing policies procedures and processes related to repossessions off lease buybacks rentals and Company vehicles Ensure all activities align with corporate goals and comply with internal policies and federalstate regulations while identifying key industry drivers and developing strategies to mitigate negative impacts Other duties as assigned Qualifications and Competencies Required To perform this job successfully an individual must be able to perform each essential duty satisfactorily The requirements listed below are representative of the knowledge skill andor ability required Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Required Experience Minimum 5 five years experience in developing a strategic vision in high volume Remarketing venues Education High school diploma or GED Skills Required Excellent verbal and written communication and interpersonal skills Excellent sales and customer service skills Excellent organizational and attention to detail skills Excellent time management skills Strong analytical and problem solving capabilities Ability to prioritize tasks and meet deadlines Ability to function well in a high paced environment Proficient with Microsoft Office Suite or related software applications Strong knowledge of the captive finance and auction industry Overtime required required on an as needed basis Travel 0 10 as required on an as needed basis Must have reliable transportation and live within a commutable distance to one of the following cities Atlanta GA Chicago IL or Kansas City MO Qualifications Preferred Bachelors or four year college degree is preferred Experience in a captivefleet environment liquidating large volumes of lease vehicles is highly preferred Certified Automotive Remarketer CAR certification is a plus Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions While performing the duties of this Job the employee is regularly required to sit; use hands to finger handle or feel; reach with hands and arms and talk or hear The employee is occasionally required to stand; walk and stoop kneel crouch or crawl The employee must occasionally lift andor move up to 10 pounds Specific vision abilities required by this job include close vision Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions The noise level in the work environment is usually moderate Work Schedule This position requires the ability to work various shifts to accommodate business needs Typically between the hours of 8AM 5PM Monday through Friday and on weekends as needed Travel is required 10 50 of the time Stellantis Financial Services Inc SFS is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment discrimination and intimidation It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race color religion sex age national origin disability pregnancy sexual orientation veteran status gender identity or expression change of sex andor transgender status or any protected status Candidates must possess authorization to work in the United States This policy applies to recruitment and placement promotion training transfer retention rate of pay and all other terms and conditions of employment Employment and promotion decisions will be based solely on merit ability achievement experience conduct and other legitimate business reasons
Auto Total Loss Specialist - Careers At Stellantis Financial Services
First Investors Financial Services job in Atlanta, GA
Stellantis
Financial
Services
SFS
is
the
new
captive
finance
company
for
one
of
the
worlds
leading
automakers
and
a
mobility
provider
with
iconic
brands
including
Abarth
Alfa
Romeo
Chrysler
Citron
Dodge
DS
Automobiles
Fiat
Jeep
Lancia
Maserati
Opel
Peugeot
Ram
Vauxhall
Free2move
and
Leasys
Our
exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years Join our world class team and culture and contribute to our core mission which is enhancing our customers experience Position Summary The Specialized Service Specialist II is responsible for executing daily functions within the Specialized Service department including processes related to Total Loss and InsuranceRebate cancellations This role requires close collaboration with internal departments to ensure the accurate and timely delivery of services The Specialist will provide exceptional support to both internal and external customers and clients maintaining compliance with company policies and regulatory standards Essential Duties and Responsibilities Handle all inbound phone calls with a focus on customer service excellence; review document and follow up with outbound calls as needed Monitor in house check payments received from dealerships or insurance providers; update customer accounts with accurate payment details insurance andor title information Independently manage and process Total Loss and Rebate claims with greater complexity to ensure timely resolution and compliance with applicable laws Collaborate with dealership partners while executing comprehensive investigations into refund procedures and eligibility criteria Review update and follow up on financial documents contracts and payoff statements to ensure accuracy and proper claim settlements for Lease and Retail accounts Calculate reconcile and prepare warranty refunds for management approval including escalated or disputed cases Maintain detailed records and documentation of all reinstatement and refund activities to support audit readiness and operational transparency Additional duties may be assigned as needed to support departmental or organizational objectives Qualifications and Competencies Required To perform this job successfully an individual must be able to perform each essential duty satisfactorily The requirements listed below are representative of the knowledge skill andor ability required Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions Required Experience Minimum of 3 years of experience in Auto Collection andor Customer Service experience Repossession Title and Auto InsuranceDemonstrated experience handling complex servicing scenarios such as customer complaints repossession Total Loss Rebate refunds andor Title processes Education High School Diploma GED Additional Requirements Overtime required required on an as needed basis Travel No travel required Must have reliable transportation and live within a commutable distance to one of the following cities Atlanta GA Dallas TX Qualifications Preferred Strong ability to review and interpret complex claim documentation financial statement and payoffrebate calculation with minimal supervision Demonstrated experience in processing total loss and rebate claims including escalated or disputed claims with lease and retail accounts Have strong mathematical skills including the ability to calculate rebates process payments and reconcile totals across various units of measurements using whole numbers fractions and decimals Ability to follow detailed instructions and standard operating procedures to ensure accurate claims and rebate processing Advance proficiency in MS Excel software MS Word software and MS Access software or similar database and reporting tools Clear and legible handwriting for accurate documentation In depth knowledge of state and federal regulations related to insurance claims rebates consumer finance and collection practices Excellent written and verbal communication skills with the ability to interact professionally with customers financial institutions insurers and internal stakeholders Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions While performing the duties of this Job the employee is regularly required to sit; use hands to finger handle or feel; reach with hands and arms and talk or hear The employee is occasionally required to stand; walk and stoop kneel crouch or crawl The employee must occasionally lift andor move up to 10 pounds Specific vision abilities required by this job include close vision Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions The noise level in the work environment is usually moderate Work Schedule This position requires the ability to work various shifts to accommodate business needs Typically between the hours of 8AM 6PM Monday through Friday and on weekends as needed Stellantis Financial Services Inc SFS is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment discrimination and intimidation It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race color religion sex age national origin disability pregnancy sexual orientation veteran status gender identity or expression change of sex andor transgender status or any protected status Candidates must possess authorization to work in the United States This policy applies to recruitment and placement promotion training transfer retention rate of pay and all other terms and conditions of employment Employment and promotion decisions will be based solely on merit ability achievement experience conduct and other legitimate business reasons
Senior Product Owner - Careers At Stellantis Financial Services
First Investors Financial Services job in Atlanta, GA
Stellantis
Financial
Services
SFS
is
the
new
captive
finance
company
for
one
of
the
worlds
leading
automakers
and
a
mobility
provider
with
iconic
brands
including
Abarth
Alfa
Romeo
Chrysler
Citron
Dodge
DS
Automobiles
Fiat
Jeep
Lancia
Maserati
Opel
Peugeot
Ram
Vauxhall
Free2move
and
Leasys
Our
exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years Join our world class team and culture and contribute to our core mission which is enhancing our customer experience Position Summary The Senior Product Owner plays a critical role in driving the execution of software products within our agile development environment This position serves as the primary liaison between business stakeholders and development teams ensuring that product features deliver maximum value to customers and align with organizational goals The Senior Product Owner is responsible for defining and prioritizing the product backlog translating business requirements into actionable user stories and guiding cross functional teams through the development lifecycle They leverage market insights customer feedback and data driven analysis to make informed decisions that optimize product performance and user experience Essential Duties and Responsibilities Collaborate with the development team to align backlog prioritization with strategic goals ensuring effective translation of product management initiatives into executable tasks Break down epics into user stories arrange and prioritize sprints and clearly define team goals at each sprints start Provide demonstrations to both business and technical stakeholders at sprint conclusions offering a comprehensive overview of progress and facilitating stakeholder feedback Actively participate in evaluating development stages address development queries regarding story rationale and contribute to business case documentation for enhanced decision making Work in tandem with product managers to refine the product roadmap including developing user personas journey maps and a prioritized backlog while also supporting go to market strategies for successful product adoption Manage operational issues through daily triage collaborate on trade off decisions and offer a holistic view on how business processes and system configurations impact user experience Conduct market research leverage data for insights and recommend product strategies that align with business objectives and market awareness ensuring a focus on providing exceptional digital experiences Oversee multiple initiatives at various development stages analyzing past enhancements for optimization and represent customerstakeholder needs to drive feature development and product integrations identifying opportunities for testing and enhancements The position may necessitate availability for weekend assignments on occasion Qualifications and Competencies Required To perform this job successfully an individual must be able to perform each essential duty satisfactorily The requirements listed below are representative of the knowledge skill andor ability required Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions Required Experience Minimum 5 years experience in enabling digital processes executing strategic roadmaps and operating within an agile scrum environment Education Bachelors degree in business Marketing Engineering Communications or a related field Skills Required Analytical and Design Skills Synthesizes diverse information generates creative solutions and uses detailed design processes leveraging both data and intuition Problem Solving and Technical Skills Identifies and resolves problems with skillful analysis shares expertise and continuously builds knowledge Communication and Interpersonal Skills Exhibits clear oral and written communication maintains confidentiality and is open to new ideas Leadership and Teamwork Balances team and individual responsibilities exhibits leadership and actively participates in team dynamics Adaptability and Quality Management Manages change effectively strives for quality improvement and adapts to new situations with resilience Professionalism and Business Acumen Demonstrates professionalism understands business implications and aligns work with strategic goals while maintaining ethics and organizational support Overtime required required on an as needed basis Travel 0 10 as required on an as needed basis Must have reliable transportation and live within a commutable distance to one of the following cities Atlanta GA; Dallas TX; Detroit MI; Houston TX; Phoenix AZQualifications Preferred An ideal candidate would have experience in Agile or SAFe Agile Also experience working in automotive remarketing or experience in remarketing technology projects Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Benefits Coordinator - Careers At Stellantis Financial Services
First Investors Financial Services job in Atlanta, GA
Stellantis
Financial
Services
SFS
is
the
new
captive
finance
company
for
one
of
the
worlds
leading
automakers
and
a
mobility
provider
with
iconic
brands
including
Abarth
Alfa
Romeo
Chrysler
Citron
Dodge
DS
Automobiles
Fiat
Jeep
Lancia
Maserati
Opel
Peugeot
Ram
Vauxhall
Free2move
and
Leasys
Our
exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years Join our world class team and culture and contribute to our core mission which is enhancing our customers experience Position Summary The benefits Coordinator is responsible for the administration coordination and communication of the organizations employee benefits programs This includes group health dental vision life insurance short and long term disability COBRA FMLA coordination wellness programs and retirement plans The role ensures that benefit plans are effectively communicated compliant with applicable laws and aligned with employee needs and company goals Essential Duties and Responsibilities Serve as the point of contact for employee benefit inquiries ensuring timely and accurate resolution Administer day to day operations of group benefits programs including enrollments changes terminations and vendor liaison tasks Assist with the annual open enrollment process including employee communication benefits fairs system updates and carrier coordination Maintain benefits data within the HRIS system ensuring accuracy and timely updates for life events status changes and new hires Process and audit benefit enrollments billing and invoices from carriers Track and support leave of absence requests including FMLA disability and personal leave; coordinate with employees management and third party providers Monitor compliance with applicable federal and state regulations eg ERISA ACA COBRA HIPAA and ensure timely reporting and documentation Assist in developing and distributing employee communications related to benefits and wellness programs Collaborate with the HR team and vendors to resolve escalated benefits issues Maintain confidential records and documentation in accordance with company and legal standards Assist with other duties as needed Qualifications and Competencies Required To perform this job successfully an individual must be able to perform each essential duty satisfactorily The requirements listed below are representative of the knowledge skill andor ability required Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions Required Experience Minimum of 2 years of experience in benefits administration or a similar HR support role Education High School Diploma or equivalent required Skills Required Strong knowledge of group benefits and applicable laws and regulations Exceptional attention to detail and organizational skills Ability to manage multiple priorities and meet deadlines Excellent written and verbal communication skills Proficient in Microsoft Office Suite Word Excel Outlook PowerPointAbility to handle sensitive and confidential information with discretion Qualifications Preferred Familiarity with HRIS systems and benefits platforms is a plus Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions While performing the duties of this Job the employee is regularly required to sit for long periods of time use hands and arms to operate office equipment including but not limited to a keyboard mouse and phone will occasionally need to reach stoop stand or walk The employee must be able to see close vision hear speak and communicate verbally The employee may occasionally lift andor move up to 10 pounds Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions The noise level in the work environment is usually moderate Work Schedule This position is a hybrid role requiring in office presence two days per week The role also requires flexibility to work various shifts to meet business needs typically between the hours of 800 AM and 600 PM Monday through Friday with occasional weekend availability as needed Travel requirements are estimated at 010 Stellantis Financial Services Inc SFS is an equal opportunity employer and is committed to providing its employees with an environment that is free of harassment discrimination and intimidation It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race color religion sex age national origin disability pregnancy sexual orientation veteran status gender identity or expression change of sex andor transgender status or any protected status Candidates must possess authorization to work in the United States This policy applies to recruitment and placement promotion training transfer retention rate of pay and all other terms and conditions of employment Employment and promotion decisions will be based solely on merit ability achievement experience conduct and other legitimate business reasons
Sr Digital Product Owner ERP System - Careers At Stellantis Financial Services
First Investors Financial Services job in Atlanta, GA
Stellantis
Financial
Services
SFS
is
the
new
captive
finance
company
for
one
of
the
worlds
leading
automakers
and
a
mobility
provider
with
iconic
brands
including
Abarth
Alfa
Romeo
Chrysler
Citron
Dodge
DS
Automobiles
Fiat
Jeep
Lancia
Maserati
Opel
Peugeot
Ram
Vauxhall
Free2move
and
Leasys
Our
exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years Join our world class team and culture and contribute to our core mission which is enhancing our customers experience Position Summary The Sr Digital Product Owner bridges the gap between product strategy and development They must be a proactive participant in this role and responsible for the product backlog organizing sprints and are expected to answer questions from developers as needed This role is critical for managing the product backlog and ensures the prioritization of user stories for upcoming sprints and is a liaison for the development team Essential Duties and Responsibilities Collaborate with the development team to align backlog prioritization with strategic goals ensuring effective translation of product management initiatives into executable tasks Break down epics into user stories arrange and prioritize sprints and clearly define team goals at each sprints start Provide demonstrations to both business and technical stakeholders at sprint conclusions offering a comprehensive overview of progress and facilitating stakeholder feedback Actively participate in evaluating development stages address development queries regarding story rationale and contribute to business case documentation for enhanced decision making Work in tandem with product managers to refine the product roadmap including developing user personas journey maps and a prioritized backlog while also supporting go to market strategies for successful product adoption Manage operational issues through daily triage collaborate on trade off decisions and offer a holistic view on how business processes and system configurations impact user experience Conduct market research leverage data for insights and recommend product strategies that align with business objectives and market awareness ensuring a focus on providing exceptional digital experiences Oversee multiple initiatives at various development stages analyzing past enhancements for optimization and represent customerstakeholder needs to drive feature development and product integrations identifying opportunities for testing and enhancements The position may necessitate availability for weekend assignments on occasion Qualifications and Competencies Required To perform this job successfully an individual must be able to perform each essential duty satisfactorily The requirements listed below are representative of the knowledge skill andor ability required Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Required Experience Minimum 5 years experience in enabling digital processes executing strategic roadmaps and operating within an agile scrum environment Education Bachelors degree in business Marketing Engineering Communications or a related field Skills Required Analytical and Design Skills Synthesizes diverse information generates creative solutions and uses detailed design processes leveraging both data and intuition Problem Solving and Technical Skills Identifies and resolves problems with skillful analysis shares expertise and continuously builds knowledge Communication and Interpersonal Skills Exhibits clear oral and written communication maintains confidentiality and is open to new ideas Leadership and Teamwork Balances team and individual responsibilities exhibits leadership and actively participates in team dynamics Adaptability and Quality Management Manages change effectively strives for quality improvement and adapts to new situations with resilience Professionalism and Business Acumen Demonstrates professionalism understands business implications and aligns work with strategic goals while maintaining ethics and organizational support Overtime required required on an as needed basis Travel 0 10 as required on an as needed basis Must have reliable transportation and live within a commutable distance to one of the following cities Atlanta GA; Dallas TX; Detroit MI; Houston TX; Phoenix AZ Qualifications Preferred Agile DeliveryExperience Agile or SAFe Agile experience is preferred ERP Platform ExpertiseProven experience with major ERP systems eg SAP Oracle Microsoft Dynamics including end to end migration projects Ability to translate complex accounting and finance workflows into ERP configurations and integrations Finance & Accounting Domain KnowledgeDeep understanding of GAAP principles financial reporting accounts payablereceivable and general ledger processes Familiarity with compliance requirements SOX audit controls and how they impact ERP design and functionality Technical & Integration SkillsStrong grasp of data migration strategies API integrations and middleware solutions for connecting ERP with other enterprise systems Experience with Agile delivery frameworks and tools Jira Confluence for managing ERP related product backlogs and stakeholder priorities Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions While performing the duties of this Job the employee is regularly required to sit for long periods of time use hands and arms to operate office equipment including but not limited to a keyboard mouse and phone will occasionally need to reach stoop stand or walk The employee must be able to see close vision hear speak and communicate verbally The employee may occasionally lift andor move up to 10 pounds Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions The noise level in the work environment is usually moderate Work Schedule This position requires the ability to work various shifts to accommodate business needs Typically between the hours of 8AM 6PM Monday through Friday and on weekends as needed Travel is required 10 of the time Stellantis Financial Services Inc SFS is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment discrimination and intimidation It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race color religion sex age national origin disability pregnancy sexual orientation veteran status gender identity or expression change of sex andor transgender status or any protected status Candidates must possess authorization to work in the United States This policy applies to recruitment and placement promotion training transfer retention rate of pay and all other terms and conditions of employment Employment and promotion decisions will be based solely on merit ability achievement experience conduct and other legitimate business reasons
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