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First Investors Financial Services Group, Inc. jobs in Dallas, TX

- 15 jobs
  • Customer Care Team Lead - Careers At Stellantis Financial Services

    First Investors Financial Services 4.1company rating

    First Investors Financial Services job in Dallas, TX

    Stellantis Financial Services SFS is the captive finance company for one of the worlds leading automakers and a mobility provider with iconic brands including Abarth Alfa Romeo Chrysler Citron Dodge DS Automobiles Fiat Jeep Lancia Maserati Opel Peugeot Ram Vauxhall Free2move and Leasys Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years Join our world class team and culture and contribute to our core mission which is enhancing our customers experience Position Summary The Customer Care Team Lead will be responsible for assisting a team of Customer Service Representatives with escalated customer calls shadowing new hires and leading the team towards achieving business goals and objectives Performs duties of a CSR II which include answering inbound calls resolving data entry errors handling customer escalations and complaints and working closely with the Performance Coach and department leadership on performance improvement strategies Essential Duties and Responsibilities Ensures all customer issues and complaints are dealt with in a prompt and courteous manner Monitors CSR performance and provides appropriate feedback Provides on the spot coaching and development to new customer service representatives and follows up with them for accuracy and retention Collaborates with other departments to resolve customer escalated issues in a timely manner and keeps customers and leadership aware of resolutions Accepts customer assistance calls and utilizes communication skills to resolve issues Research and follow up with customers when complex issues arise Handles assigned accounts in accordance with established procedures taking directions from management as required Assists CSRs with the handling of more difficult accounts and fields their customer service related questions Recommend accounts to management that require more complex handling Maintains average talk time and error ratios at or below company objectives Serves as liaison to outside departments to help resolve customers complex issues This position involves regular access to specified personal information of consumers including but not limited to Social Security numbers and dates of birth Other duties as assigned Qualifications and Competencies Required To perform this job successfully an individual must be able to perform each essential duty satisfactorily The requirements listed below are representative of the knowledge skill andor ability required Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions Required Experience 3 5 years of customer service experience loan servicing or quality monitoring environment required Education High school diploma or GED required Skills Required Excellent verbal and written communication and interpersonal skills Must be able to apply common sense understanding to respond to written correspondence instructions memos tasks and policies and procedure manuals Exhibit strong critical thinking and effective problem solving skills to make recommendations beyond the scope of written policies or standard guidelines Ability to write routine reports and correspondence Proficient with using MS Office Suite applications such as Excel Word and PowerPointSuccessful at responding promptly to customer needs and soliciting customer feedback to improve service Contributes to building a positive team spirit in a growing team and organizations Projects a teamwork spirit while balancing individual responsibilities Demonstrate quality accuracy and thoroughness abilities Display flexibility in adapting to rapidly changing conditions Must be reliable and follow through on commitments and meet deadlines Ability to work independently and effectively while prioritizing tasks efficiently Overtime required required on an as needed basis Travel 0 10 as required on an as needed basis Must have reliable transportation and live within a commutable distance to one of the following cities Dallas TXQualifications Preferred Knowledge of federal regulatory guidelines ECOA Fair Lending CRA FCRA etc is a plus
    $34k-47k yearly est. 12d ago
  • Sr Loan Processor - Careers At Stellantis Financial Services

    First Investors Financial Services 4.1company rating

    First Investors Financial Services job in Dallas, TX

    Stellantis Financial Services SFS is the new captive finance company for one of the worlds leading automakers and a mobility provider with iconic brands including Abarth Alfa Romeo Chrysler Citron Dodge DS Automobiles Fiat Jeep Lancia Maserati Opel Peugeot Ram Vauxhall Free2move and Leasys Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years Join our world class team and culture and contribute to our core mission which is enhancing our customers experience Position Summary The Sr Loan Processor will be responsible for processing auto loan contract packages to ensure each file is accurate and complete prior to funding by performing the following duties Assists loan processing and funding managers with pipeline management training of loan processors handling complex loan files responding to escalated calls and may perform quality file reviews as needed Essential Duties and Responsibilities Reviews and ensures submitted contracts and loan packages are complete accurate and reflect proper approval authorities Closely inspects loan package documentation for suspicious or fraudulent documentation Verifies calculations on the contracts prior to funding and prepares completed files for funding Performs financial calculations such as income payoffs rebates and cancellation quotes verification of employment vehicle registration drivers license residence and insurance coverage Conducts customer interview to validate information contained in the loan documents Serves as a liaison between Dealer Loan Officers and Dealer Relationship Managers and assists in resolving funding issues Maintain confidentiality when accessing personal information of consumers including but not limited to Social Security numbers and dates of birth Perform other ad hoc tasks and duties as assigned Qualifications and Competencies Required To perform this job successfully an individual must be able to perform each essential duty satisfactorily The requirements listed below are representative of the knowledge skill andor ability required Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Required Experience Minimum 2 years experience in auto finance industry as a Loan Processor or a similar position Education High school diploma and or GEDSkills Required In depth knowledge of loan processing procedures regulations and guidelines Strong analytical and mathematical skills Excellent communication and customer service skills Ability to work efficiently in a fast paced environment Proficient in using lease software and Microsoft Office SuiteOvertime required required on an as needed basis Travel 0 10 as required on an as needed basis Must have reliable transportation and live within a commutable distance to one of the following cities Dallas TX; Houston TX; Phoenix AZPhysical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions While performing the duties of this Job the employee is regularly required to sit; use hands to finger handle or feel; reach with hands and arms and talk or hear The employee is occasionally required to stand; walk and stoop kneel crouch or crawl The employee must occasionally lift andor move up to 10 pounds Specific vision abilities required by this job include close vision Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions The noise level in the work environment is usually moderate Work Schedule This position requires the ability to work various shifts to accommodate business needs Typically between the hours of 8AM 6PM Monday through Friday and on weekends as needed Travel is required 10 of the time Stellantis Financial Services Inc SFS is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment discrimination and intimidation It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race color religion sex age national origin disability pregnancy sexual orientation veteran status gender identity or expression change of sex andor transgender status or any protected status Candidates must possess authorization to work in the United States This policy applies to recruitment and placement promotion training transfer retention rate of pay and all other terms and conditions of employment Employment and promotion decisions will be based solely on merit ability achievement experience conduct and other legitimate business reasons
    $52k-81k yearly est. 60d+ ago
  • Commercial Relationship Manager Special Accounts - Careers At Stellantis Financial Services

    First Investors Financial Services 4.1company rating

    First Investors Financial Services job in Dallas, TX

    Stellantis Financial Services SFS is the new captive finance company for one of the worlds leading automakers and a mobility provider with iconic brands including Abarth Alfa Romeo Chrysler Citron Dodge DS Automobiles Fiat Jeep Lancia Maserati Opel Peugeot Ram Vauxhall Free2move and Leasys Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years Join our world class team and culture and contribute to our core mission which is enhancing our customers experience Position Summary The Commercial Relationship Manager Special Accounts is responsible for managing a portfolio of high risk floorplan dealerships primarily within the Chrysler Dodge Jeep and Ram brands This role focuses on mitigating risk resolving distressed accounts and overseeing activities related to loan workouts foreclosures bankruptcies and loss recovery to minimize financial exposure and protect the SFS Commercial portfolio Essential Duties and Responsibilities Manage a portfolio of high risk or defaulted automotive dealerships including those sold out of trust SOTOversee ongoing dealer monitoring including financial statement analysis ratio and trend review and formal account evaluations Conduct intensive loan servicing and workout activities to resolve problem loans and minimize losses Develop and implement action plans to address capitalization profitability and wholesale agreement compliance issues Communicate directly with borrowers to discuss defaults and determine viable resolutions Assess and quantify the financial impact of defaults including unpaid lending and capital loans; recommend reserve adjustments as needed Coordinate with Legal on all aspects of default management including documentation correspondence and court proceedings Monitor delinquencies and manage operational responsibilities related to dealer defaults ensuring timely communication with key stakeholders Protect company assets by securing collateral equity or other borrower assets to minimize exposure and loss Other duties may be assigned; responsibilities and activities may change Qualifications and Competencies Required To perform this job successfully an individual must be able to perform each essential duty satisfactorily The requirements listed below are representative of the knowledge skill andor ability required Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions Required Experience Minimum 3 years experience in Commercial Automotive LendingEducation High school diploma and or GEDSkills Required Ability to define problems gather and analyze information systematically to identify causes and effects develop practical solutions and make sound decisions using good judgment and experience Strong performance focus with energy enthusiasm and resilience to achieve results close issues meet expectations and support others in reaching their goals Ability to identify plan and implement measures to meet objectives and maintain quality of service; organize and prioritize work effectively; allocate resources efficiently; and conduct systematic evaluations Strong oral written and presentation communication skills Proficient in Microsoft Office applications including Excel Word and PowerPointOvertime required NA Travel 0 25 as required on an as needed basis Must have reliable transportation and live within a commutable distance to one of the following cities Atlanta GA; Dallas TX; Detroit MI; Houston TX; Phoenix AZ Qualifications Preferred Education Bachelors degree in Business Administration Economics Finance or a related Experience Comprehensive direct experience with high risk and or default accounts Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions While performing the duties of this Job the employee is regularly required to sit; use hands to finger handle or feel; reach with hands and arms and talk or hear The employee is occasionally required to stand; walk and stoop kneel crouch or crawl The employee must occasionally lift andor move up to 10 pounds Specific vision abilities required by this job include close vision Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions The noise level in the work environment is usually moderate Work Schedule This position is a hybrid role requiring in office presence based on business needs The role also requires flexibility to work various shifts to meet business needs typically between the hours of 800 AM and 600 PM Monday through Friday with occasional weekend availability as needed Travel requirements are estimated at 025 Stellantis Financial Services Inc SFS is an equal opportunity employer and is committed to providing its employees with an environment that is free of harassment discrimination and intimidation It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race color religion sex age national origin disability pregnancy sexual orientation veteran status gender identity or expression change of sex andor transgender status or any protected status Candidates must possess authorization to work in the United States This policy applies to recruitment and placement promotion training transfer retention rate of pay and all other terms and conditions of employment Employment and promotion decisions will be based solely on merit ability achievement experience conduct and other legitimate business reasons
    $53k-75k yearly est. 34d ago
  • Bankruptcy Specialist II - Careers At Stellantis Financial Services

    First Investors Financial Services 4.1company rating

    First Investors Financial Services job in Dallas, TX

    Stellantis Financial Services SFS is the new captive finance company for one of the worlds leading automakers and a mobility provider with iconic brands including Abarth Alfa Romeo Chrysler Citron Dodge DS Automobiles Fiat Jeep Lancia Maserati Opel Peugeot Ram Vauxhall Free2move and Leasys Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years Join our world class team and culture and contribute to our core mission which is enhancing our customers experience Position Summary In addition to fulfilling the core responsibilities of a Bankruptcy Specialist I this role includes reviewing Proofs of Claim Bankruptcy Plans Chapter 7 Schedules Motions for Relief and other relevant motions and objections filed with the Bankruptcy Court The position also involves ongoing monitoring of Chapter 7 and Chapter 13 bankruptcy accounts to ensure compliance and accuracy Essential Duties and Responsibilities Process newly filed Chapter 13 and 7 bankruptcies into the company database and review related documentation including claims and reaffirmations Determine necessary objections or motions and ensure compliance with bankruptcy court deadlines and payment schedules Reconcile payments on pre and post bankruptcy petitions and issue default notices for non compliant loans Manage inbound calls from attorneys trustees and customers providing professional and prompt resolutions Document account activity and conversations in the system for accurate tracking and follow up Review NDC and Shaw Systems for bankruptcy data accuracy and audit for inconsistencies Complete reporting and spreadsheet tasks for management review and close accounts no longer in bankruptcy Ensure bankruptcy accounts comply with the US Bankruptcy Code and federal regulations Order property damage appraisals and review consent orders when applicable Maintain confidentiality while regularly accessing sensitive consumer information such as Social Security numbers and birth dates Qualifications and Competencies Required To perform this job successfully an individual must be able to perform each essential duty satisfactorily The requirements listed below are representative of the knowledge skill andor ability required Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions Required Experience Requires a minimum of three years of experience in bankruptcy or collections; paralegal certification or background is preferred Strong background in compliance document review and financial analysis Experience working in a high volume deadline driven environment with attention to detail and accuracy Education High School Diploma or General Educational Development GED Certificate required Skills Required Strong organizational skills to manage multiple tasks simultaneously Professional written and verbal communication Ability to identify discrepancies and ensure compliance Commitment to maintaining client confidentiality Additional Requirements Overtime required required on an as needed basis Travel 0 10 as required on an as needed basis Must have reliable transportation and live within a commutable distance to one of the following cities Atlanta GA; Dallas TX Qualifications Preferred Resolves complex issues using sound judgment negotiation and conflict resolution techniques Responds promptly and professionally to inquiries from debtors attorneys and trustees Communicates clearly and concisely in both verbal and written formats; actively listens and clarifies concerns Collaborates effectively embraces feedback and fosters a positive work environment Maintains confidentiality demonstrates integrity and upholds organizational values under pressure Prioritizes tasks manages time efficiently and meets critical deadlines Familiarity with FDCPA Bankruptcy Collection Consumer Lending laws and National Servicing StandardsEnsures accuracy in documentation and proactively seeks opportunities for process improvement Language Skills Ability to read and comprehend simple instructions short correspondence and memos Ability to write simple correspondence Mathematical Skills Ability to add subtract multiply and divide in all units of measure using whole numbers common fractions and decimals Reasoning Ability Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions Computer Skills To perform this job successfully an individual should have beginning to intermediate skills in Microsoft Office including MS Word MS Excel and MS Outlook Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions While performing the duties of this Job the employee is regularly required to sit for long periods of time use hands and arms to operate office equipment including but not limited to a keyboard mouse and phone will occasionally need to reach stoop stand or walk The employee must be able to see close vision hear speak and communicate verbally The employee may occasionally lift andor move up to 10 pounds Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions The noise level in the work environment is usually moderate Work Schedule This position requires the ability to work various shifts to accommodate business needs Typically between the hours of 8AM 6PM Monday through Friday and on weekends as needed Travel is required 10 of the time Stellantis Financial Services Inc SFS is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment discrimination and intimidation It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race color religion sex age national origin disability pregnancy sexual orientation veteran status gender identity or expression change of sex andor transgender status or any protected status Candidates must possess authorization to work in the United States This policy applies to recruitment and placement promotion training transfer retention rate of pay and all other terms and conditions of employment Employment and promotion decisions will be based solely on merit ability achievement experience conduct and other legitimate business reasons
    $27k-36k yearly est. 24d ago
  • Dialer Analyst - Careers At Stellantis Financial Services

    First Investors Financial Services 4.1company rating

    First Investors Financial Services job in Dallas, TX

    Stellantis Financial Services SFS is the new captive finance company for one of the worlds leading automakers and a mobility provider with iconic brands including Abarth Alfa Romeo Chrysler Citron Dodge DS Automobiles Fiat Jeep Lancia Maserati Opel Peugeot Ram Vauxhall Free2move and Leasys Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years Join our world class team and culture and contribute to our core mission which is enhancing our customers experience Salary and Benefits At Stellantis Financial Services you can make a difference in a crucial role in our high performing culture We offer career development opportunities competitive pay and great benefits including Salary 2600 3270 hour Supplemental pay Referral bonus Dress Enjoy our comfortable causal work environment Growth Opportunities Benefits Health insurance medical dental prescription drug vision and savingsspending accounts Virtual office visits Employee Assistance and Wellness ProgramsCompany provided life and disability insurance Supplemental insurance life critical illness auto pet identify theft and legal services Employee Assistance and Wellness ProgramsTuition reimbursement Paid Time Off holidays vacation flex and sick days Vehicle discounts for loans or lease 401 K Position Summary Our Dialer Analyst is responsible for managing the Dialer system and Workforce Management to ensure that all call centers operate effectively and efficiently This is achieved through proper monitoring of the campaigns and allocation of resources A great understanding of reporting tools and call center metrics are critical in this role Essential Job Duties and Responsibilities Provide real time dialer support to ensure strategy execution and workforce objectives including system testing and compliance with outbound dialing regulations Enhance campaign and agent productivity through effective interaction with department leaders and development of dialer strategies Generate daily and weekly reports featuring KPI metrics call volume trends and staffing summaries to guide decision making Utilize expertise in Genesys Cloud CX and other dialer systems for efficient call management and system optimization Analyze historical call data to forecast volumes accurately adapting to growth seasonal changes and special events for optimal staffing Develop schedules that meet business goals and employee needs ensuring service levels and revenue targets are achieved Provide comprehensive WFM reporting and strategic recommendations to executive management for continuous improvement in service and staffing levels Qualifications and Competencies To perform this job successfully an individual must be able to perform each essential duty satisfactorily The requirements listed below are representative of the knowledge skill andor ability required Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Experience Minimum 1 year experience of Dialer Management and WFMEducation High school diploma andor GED Overtime required Maybe RequiredMust have reliable transportation and live within a commutable distance to one of the following cities Atlanta GA; Dallas TX; Houston TX; Phoenix AZ Qualifications Preferred Experience Previous Dialer and reporting experience is preferred Genesys system experience preferred Physical Demands Sitting for long periods of time standing walking close vision for computer work speaking hearing lift andor move up to 10 lbs Reasonable accommodation will be reviewed upon request Stellantis Financial Services Inc SFS is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment discrimination and intimidation It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race color religion sex age national origin disability pregnancy sexual orientation veteran status gender identity or expression change of sex andor transgender status or any protected status Candidates must possess authorization to work in the United States This policy applies to recruitment and placement promotion training transfer retention rate of pay and all other terms and conditions of employment Employment and promotion decisions will be based solely on merit ability achievement experience conduct and other legitimate business reasons
    $46k-62k yearly est. 60d+ ago
  • Business Analyst Enterprise Correspondence - Careers At Stellantis Financial Services

    First Investors Financial Services 4.1company rating

    First Investors Financial Services job in Dallas, TX

    Stellantis Financial Services SFS is the new captive finance company for one of the worlds leading automakers and a mobility provider with iconic brands including Abarth Alfa Romeo Chrysler Citron Dodge DS Automobiles Fiat Jeep Lancia Maserati Opel Peugeot Ram Vauxhall Free2move and Leasys Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years Join our world class team and culture and contribute to our core mission which is enhancing our customers experience Benefits Retirement plan 401k match Health insurance medical dental prescription drug vision and savingsspending accounts Virtual office visits Employee Assistance and Wellness ProgramsCompany provided life and disability insurance Supplemental insurance life critical illness auto pet identify theft and legal services Employee Assistance and Wellness ProgramsTuition reimbursement Paid Time Off holidays vacation flex and sick days Vehicle discounts for loans or lease Position Summary The Business Analyst Enterprise Correspondence is responsible for supporting the design governance and delivery of all customer facing communications across the organization This role ensures that both digital and print correspondence are clear compliant and aligned with brand standards while enhancing the overall customer experience The position requires a strong blend of communication skills operational focus and awareness of regulatory requirements within the financial services industry Essential Duties and Responsibilities Support operational correspondence issues by identifying root causes planning and implementing resolutions that align with the strategic framework Analyze business requirements with staff and leaders and implement effective correspondence solutions Provide system support for Shaw Retail Shaw GUI Collections Loan Manager and Defi Servicing including process flow documentation and vendorlist management Assist senior leaders in aligning correspondence initiatives with company goals and regulatory requirements Create review and maintain customer correspondence templates letters emails statements notices media etc Develop rule logic to define account alerts and trigger automatic letters Conduct system audits to ensure correspondence data accuracy and completeness Test configuration changes upgrades bug fixes and implementations in test environments; provide solutions or workarounds as needed Ensure all communications comply with legal regulatory and compliance standards FINRA SEC CFPB SOX etc Collaborate with Legal Compliance Marketing and Operations to ensure accuracy consistency and continuous improvement of communications Other duties may be assigned; responsibilities may change Qualifications and Competencies Required To perform this job successfully an individual must be able to perform each essential duty satisfactorily The requirements listed below are representative of the knowledge skill andor ability required Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions Required Experience Minimum 5 years experience in customer communications content strategy or enterprise correspondence Education High school diploma GED or equivalent Skills Required Strong knowledge of regulatory and compliance requirements in financial communications Experience with correspondence platforms or other relevant platform eg OpenText Exstream Quadient Inspire Adobe Experience Manager Smart Communications formerly ThunderheadExceptional writing editing and communication skills Mange relationships with correspondence vendors Problem solving and technical skills Ability to deal effectively with ambiguity Results oriented with a focus on measurable outcomes Adaptability in a fast paced regulatory driven environment Overtime required required on an as needed basis Travel 0 10 as required on an as needed basis Must have reliable transportation and live within a commutable distance to one of the following cities Atlanta GA; Dallas TX; Houston TX; Auburn Hills MI; Phoenix AZ Qualifications Preferred Experience Financial Services or Auto LendingEducation Bachelors degree in Business Communications English or related field Certification Communications related certifications Communications Management Professional Accredited Business Communicator Strategic Communications Management ProfessionalPhysical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions While performing the duties of this Job the employee is regularly required to sit; use hands to finger handle or feel; reach with hands and arms and talk or hear The employee is occasionally required to stand; walk and stoop kneel crouch or crawl The employee must occasionally lift andor move up to 10 pounds Specific vision abilities required by this job include close vision Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions The noise level in the work environment is usually moderate Work Schedule This position is a hybrid role requiring in office presence two days per week The role also requires flexibility to work various shifts to meet business needs typically between the hours of 800 AM and 600 PM Monday through Friday with occasional weekend availability as needed Travel requirements are estimated at 010 Stellantis Financial Services Inc SFS is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment discrimination and intimidation It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race color religion sex age national origin disability pregnancy sexual orientation veteran status gender identity or expression change of sex andor transgender status or any protected status Candidates must possess authorization to work in the United States This policy applies to recruitment and placement promotion training transfer retention rate of pay and all other terms and conditions of employment Employment and promotion decisions will be based solely on merit ability achievement experience conduct and other legitimate business reasons
    $63k-94k yearly est. 7d ago
  • Associate Director Remarketing Analytics - Careers At Stellantis Financial Services

    First Investors Financial Services 4.1company rating

    First Investors Financial Services job in Dallas, TX

    The Associate Director of Remarketing Analytics will lead the execution of analytical initiatives supporting Stellantis Financial Services used vehicle operations including retail lease and Stellantis owned assets Reporting to the Senior Director of Product Development and Analytics for Remarketing this role is responsible for building scalable analytics infrastructure delivering actionable insights and optimizing performance across both downstream and upstream remarketing channels Essential Duties and Responsibilities Develop and maintain remarketing analytics tools and dashboards that track key performance indicators channel performance and vehicle value recovery across all remarketing segments Partner with internal teams including Risk Digital and Operations as well as external stakeholders to acquire validate and integrate data into scalable analytics frameworks Lead the execution of predictive and prescriptive models to support pricing channel selection and operational optimization Ensure data governance quality assurance and accessibility standards are met across all analytics outputs to support consistent and reliable insights Analyze performance reports and operational data to provide recommendations that improve profitability efficiency and stakeholder satisfaction Support the development of business cases and strategic initiatives by delivering data driven insights and competitive research Mentor analysts and guide technical development while fostering a team culture of accuracy agility and continuous improvement Other duties as assigned Qualifications and Competencies Required To perform this job successfully an individual must be able to perform each essential duty satisfactorily The requirements listed below are representative of the knowledge skill andor ability required Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions Required Experience Five 5 years minimum experience in a professional analytics role Experience in a captive environment andor in an environment liquidating a larger number of lease vehicles preferred Education Bachelors degree in Data Science Analytics Computer Science Statistics or related field Skills Required Hands on expertise in SAS Python SQL BI Tools and Version ControlDemonstrated experience deploying analytics products into production Strong understanding of data governance and quality standards Overtime required required on an as needed basis Travel 0 10 as required on an as needed basis This is a hybrid in office position Must have reliable transportation and live within a commutable distance to one of the following cities Dallas TX; Detroit MI Qualifications Preferred Masters degree in Data Science Analytics Computer Science Statistics or related field Relevant experience working in enterprise scale data environments Background in Agile or DevOps practices Familiarity with CICD pipelines and cloud environments Azure AWS GCPExposure to advanced analytics techniques such as optimization or predictive modeling Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions While performing the duties of this Job the employee is regularly required to sit; use hands to finger handle or feel; reach with hands and arms and talk or hear The employee is occasionally required to stand; walk and stoop kneel crouch or crawl The employee must occasionally lift andor move up to 10 pounds Specific vision abilities required by this job include close vision Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions The noise level in the work environment is usually moderate Work Schedule This position requires the ability to work various shifts to accommodate business needs Typically between the hours of 8AM 6PM Monday through Friday and on weekends as needed Travel is required 10 of the time Stellantis Financial Services Inc SFS is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment discrimination and intimidation It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race color religion sex age national origin disability pregnancy sexual orientation veteran status gender identity or expression change of sex andor transgender status or any protected status Candidates must possess authorization to work in the United States This policy applies to recruitment and placement promotion training transfer retention rate of pay and all other terms and conditions of employment Employment and promotion decisions will be based solely on merit ability achievement experience conduct and other legitimate business reasons
    $91k-137k yearly est. 34d ago
  • Lease Processor I - Careers At Stellantis Financial Services

    First Investors Financial Services 4.1company rating

    First Investors Financial Services job in Dallas, TX

    Stellantis Financial Services SFS is the new captive finance company for one of the worlds leading automakers and a mobility provider with iconic brands including Abarth Alfa Romeo Chrysler Citron Dodge DS Automobiles Fiat Jeep Lancia Maserati Opel Peugeot Ram Vauxhall Free2move and Leasys Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years Join our world class team and culture and contribute to our core mission which is enhancing our customers experience Position Summary The Lease Processor I is responsible for verifying and processing lease contract packages to ensure each file is accurate and complete before funding as well as supporting the Lease Processing Team with administrative tasks Essential Duties and Responsibilities Review lease contract documents to ensure conformity with Stellantis Financial Services SFS policies Ensure contracts submitted for funding are complete accurate and reflect proper approval authorities specifically Truth In Lending and Regulation M disclosures and ensure the accurate calculation and correct disclosure of federal mandated fees Inspect lease package documentation for suspicious or fraudulent documentation Verify calculations on the contracts before funding and prepare completed files for funding Perform financial calculations such as payoffs rebates residuals payments money factors lease worksheets vehicle registration drivers license residence and insurance coverage Maintain confidentiality when accessing personal information of consumers including but not limited to Social Security numbers and dates of birth Follow up with Dealership Sales team and other internal partners to resolve all non compliant funding issues via Dealer Chat email and Outbound Calls Actively manage a shared email inbox ensuring timely responses to incoming messages assigning tasks to relevant team members archiving old emails and submitting DDS escalation to maintain clear communication protocols within the shared mailbox Perform other duties as assigned Qualifications and Competencies Required To perform this job successfully an individual must be able to perform each essential duty satisfactorily The requirements listed below are representative of the knowledge skill andor ability required Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions Required Experience Entry level; no previous experience required Education High school diploma andor GED Skills Required Strong attention to detail and sound judgment skills Strong analytical reasoning abilities Excellent verbal reasoning and written communication skills Strong interpersonal skills and business acumen Excellent planning leading and problem solving skills Proficient in using Microsoft Office Suite Ability to multitask and prioritize multiple files effectively and efficiently Overtime required on an as needed basis Travel 0 10 as required on an as needed basis Must have reliable transportation and live within a commutable distance to one of the following cities Dallas TX; Phoenix AZ Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions While performing the duties of this Job the employee is regularly required to sit use hands to finger handle or feel reach with hands and arms and talk or hear Required to use a headset and telephone for calls The employee is occasionally required to stand walk and stoop kneel crouch or crawl The employee must occasionally lift andor move up to ten pounds Specific vision abilities required by this job include close vision Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions The noise level in the work environment is usually moderate Work Schedule This position requires the ability to work various shifts to accommodate business needs Monday through Friday and on weekends as needed Stellantis Financial Services Inc SFS is an equal opportunity employer and is committed to providing its employees with an environment that is free of harassment discrimination and intimidation It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race color religion sex age national origin disability pregnancy sexual orientation veteran status gender identity or expression change of sex andor transgender status or any protected status Candidates must possess authorization to work in the United States This policy applies to recruitment and placement promotion training transfer retention rate of pay and all other terms and conditions of employment Employment and promotion decisions will be based solely on merit ability achievement experience conduct and other legitimate business reasons
    $30k-38k yearly est. 8d ago
  • Auto Total Loss Specialist - Careers At Stellantis Financial Services

    First Investors Financial Services 4.1company rating

    First Investors Financial Services job in Dallas, TX

    Stellantis Financial Services SFS is the new captive finance company for one of the worlds leading automakers and a mobility provider with iconic brands including Abarth Alfa Romeo Chrysler Citron Dodge DS Automobiles Fiat Jeep Lancia Maserati Opel Peugeot Ram Vauxhall Free2move and Leasys Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years Join our world class team and culture and contribute to our core mission which is enhancing our customers experience Position Summary The Specialized Service Specialist II is responsible for executing daily functions within the Specialized Service department including processes related to Total Loss and InsuranceRebate cancellations This role requires close collaboration with internal departments to ensure the accurate and timely delivery of services The Specialist will provide exceptional support to both internal and external customers and clients maintaining compliance with company policies and regulatory standards Essential Duties and Responsibilities Handle all inbound phone calls with a focus on customer service excellence; review document and follow up with outbound calls as needed Monitor in house check payments received from dealerships or insurance providers; update customer accounts with accurate payment details insurance andor title information Independently manage and process Total Loss and Rebate claims with greater complexity to ensure timely resolution and compliance with applicable laws Collaborate with dealership partners while executing comprehensive investigations into refund procedures and eligibility criteria Review update and follow up on financial documents contracts and payoff statements to ensure accuracy and proper claim settlements for Lease and Retail accounts Calculate reconcile and prepare warranty refunds for management approval including escalated or disputed cases Maintain detailed records and documentation of all reinstatement and refund activities to support audit readiness and operational transparency Additional duties may be assigned as needed to support departmental or organizational objectives Qualifications and Competencies Required To perform this job successfully an individual must be able to perform each essential duty satisfactorily The requirements listed below are representative of the knowledge skill andor ability required Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions Required Experience Minimum of 3 years of experience in Auto Collection andor Customer Service experience Repossession Title and Auto InsuranceDemonstrated experience handling complex servicing scenarios such as customer complaints repossession Total Loss Rebate refunds andor Title processes Education High School Diploma GED Additional Requirements Overtime required required on an as needed basis Travel No travel required Must have reliable transportation and live within a commutable distance to one of the following cities Atlanta GA Dallas TX Qualifications Preferred Strong ability to review and interpret complex claim documentation financial statement and payoffrebate calculation with minimal supervision Demonstrated experience in processing total loss and rebate claims including escalated or disputed claims with lease and retail accounts Have strong mathematical skills including the ability to calculate rebates process payments and reconcile totals across various units of measurements using whole numbers fractions and decimals Ability to follow detailed instructions and standard operating procedures to ensure accurate claims and rebate processing Advance proficiency in MS Excel software MS Word software and MS Access software or similar database and reporting tools Clear and legible handwriting for accurate documentation In depth knowledge of state and federal regulations related to insurance claims rebates consumer finance and collection practices Excellent written and verbal communication skills with the ability to interact professionally with customers financial institutions insurers and internal stakeholders Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions While performing the duties of this Job the employee is regularly required to sit; use hands to finger handle or feel; reach with hands and arms and talk or hear The employee is occasionally required to stand; walk and stoop kneel crouch or crawl The employee must occasionally lift andor move up to 10 pounds Specific vision abilities required by this job include close vision Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions The noise level in the work environment is usually moderate Work Schedule This position requires the ability to work various shifts to accommodate business needs Typically between the hours of 8AM 6PM Monday through Friday and on weekends as needed Stellantis Financial Services Inc SFS is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment discrimination and intimidation It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race color religion sex age national origin disability pregnancy sexual orientation veteran status gender identity or expression change of sex andor transgender status or any protected status Candidates must possess authorization to work in the United States This policy applies to recruitment and placement promotion training transfer retention rate of pay and all other terms and conditions of employment Employment and promotion decisions will be based solely on merit ability achievement experience conduct and other legitimate business reasons
    $50k-86k yearly est. 3d ago
  • Director of Repossessions Lease - Careers At Stellantis Financial Services

    First Investors Financial Services 4.1company rating

    First Investors Financial Services job in Dallas, TX

    Stellantis Financial Services SFS is the new captive finance company for one of the worlds leading automakers and a mobility provider with iconic brands including Abarth Alfa Romeo Chrysler Citron Dodge DS Automobiles Fiat Jeep Lancia Maserati Opel Peugeot Ram Vauxhall Free2move and Leasys Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years Join our world class team and culture and contribute to our core mission which is enhancing our customers experience Position Summary As a Director of Repossessions Lease you will oversee the entire repossession process for assigned delinquent automobile loans ensuring efficiency and compliance You will review and enhance departmental process flows policies and procedures identifying gaps and opportunities for improvement to meet all compliance and legal requirements within State and Federal guidelines Additionally you will develop and monitor Key Performance Indicators KPIs to track department performance against targets reporting monthly quarterly and annual results to senior management Conducting due diligence on current and potential repossession vendors will be a key responsibility ensuring they operate within FIFS contractual guidelines and meet performance targets You will maintain strong relationships with repossession transportation and auction vendors as well as internal partners including Settlement Titling Customer Support and Collections Furthermore you will establish and nurture relationships with industry peers to stay informed about trends and potential regulatory changes Join our team to leverage your expertise in managing repossession processes and drive continuous improvement in a dynamic and compliant environment Essential Duties and Responsibilities Manage the repossession process for all Stellantis Financial Services US vehicles Develop andor fine tune processes to increase efficiency and performance results Manage repossession vendor relationships including vendor due diligence visits Manage selection of repossession agents negotiate fees and verify insurance and bond coverages Ensure compliance with state laws regarding the right to cure RTC Strict Compliance Letter SCL Soldiers and Sailors Credit Protection SSCRA and any Bankruptcy protection requirements Manage the processing of vehicle reinstatements andor redemptions Manage the processing and release of impounded vehicles Work closely with the Risk Management Compliance and Digital teams to automate processes Work closely with and respond to the Compliance Department on CFPB state and local audit requests Partner with Compliance to ensure all applicable repossession laws are followed Develop and execute cross channel business deliverables Lead the development of strategies workflow processes and process management for RepossessionEstablish monthly and annual performance targets for RepossessionLead and coach Repossession team in all aspects of their roles Provide weekly monthly quarterly and annual performance tracking versus targets challenges and new tests as well as economic and external impacts on performance for RepossessionAnalyze associate and team performance and provide direction to managers in communicating performance and goals Contribute to Senior level meetings and high level decision making Other duties may be assigned Qualifications and Competencies Required To perform this job successfully an individual must be able to perform each essential duty satisfactorily The requirements listed below are representative of the knowledge skill andor ability required Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions Required Experience Minimum of 5 years of experience in asset recovery collections or repossession management Minimum of 4 years of senior management experience within a financial institution along with experience managing staff Education A bachelors degree Skills Required Experience in developing and monitoring Key Performance Indicators KPIs to track performance Proven track record in conducting due diligence on vendors and ensuring compliance with contractual guidelines Strong understanding of State and Federal regulations related to repossession processes Experience in maintaining relationships with repossession transportation and auction vendors as well as internal partners such as Settlement Titling Customer Support and CollectionsAbility to establish and maintain industry relationships to stay informed about trends and regulatory changes Advanced Excel skills Intermediate MS Office skills PowerPoint Word OutlookExcellent communication and interpersonal skills Strong analytical skills with the ability to interpret data and trends Identifies and resolves problems in a timely manner; Generates creative solutions;Demonstrates attention to details Coordinates projects; Communicates changes and progress; Completes projects on time Overtime required required on an as needed basis Travel as required on an as needed basis Must have reliable transportation and live within a commutable distance to one of the following cities Atlanta GA; Dallas Texas; or Houston Texas Qualifications Preferred A bachelors degree in business or finance Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions While performing the duties of this Job the employee is regularly required to sit for long periods of time use hands and arms to operate office equipment including but not limited to a keyboard mouse and phone will occasionally need to reach stoop stand or walk The employee must be able to see close vision hear speak and communicate verbally The employee may occasionally lift andor move up to 10 pounds Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions The noise level in the work environment is usually moderate Stellantis Financial Services Inc SFS is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment discrimination and intimidation It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race color religion sex age national origin disability pregnancy sexual orientation veteran status gender identity or expression change of sex andor transgender status or any protected status Candidates must possess authorization to work in the United States This policy applies to recruitment and placement promotion training transfer retention rate of pay and all other terms and conditions of employment Employment and promotion decisions will be based solely on merit ability achievement experience conduct and other legitimate business reasons li hybrid
    $45k-66k yearly est. 60d+ ago
  • Lease Maturity Analyst - Careers At Stellantis Financial Services

    First Investors Financial Services 4.1company rating

    First Investors Financial Services job in Dallas, TX

    Stellantis Financial Services SFS is the new captive finance company for one of the worlds leading automakers and a mobility provider with iconic brands including Abarth Alfa Romeo Chrysler Citron Dodge DS Automobiles Fiat Jeep Lancia Maserati Opel Peugeot Ram Vauxhall Free2move and Leasys Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years Join our world class team and culture and contribute to our core mission which is enhancing our customers experience Position Summary Our Lease Maturity Analyst ensures a smooth and pleasant end of lease experience for customers while executing the lease maturity loyalty and collection strategies and adhering to company policies and procedures Handles inbound and outbound calls to inform and walk customers through the end of lease process explain end of lease charges and collect on outstanding balances Performs administrative end of lease tasks Essential Duties and Responsibilities Handle inbound and outbound calls from customers before during andor after returning their lease vehicle Answer customer and dealer questions related to the end of lease or early lease return process Manage customer communication and assist with end of lease related processes including scheduling inspections returning the vehicle extending the lease andor purchasing the vehicle Promote customer loyalty by executing the lease maturity loyalty strategy Inform customers of any outstanding end of lease charges and collect on remaining balances such as wear and tear excess mileage remaining payments and lease contract deficiency Process phone payments and set up andor negotiate payment arrangements with customer as needed De escalate customer complaints Execute administrative end of lease tasks such as sending customer letters processing end of lease billing adjustments andor updating the system to manage workflow Other duties may be assigned Qualifications and Competencies Required To perform this job successfully an individual must be able to perform each essential duty satisfactorily The requirements listed below are representative of the knowledge skill andor ability required Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Required Experience Minimum 2 years experience in customer service call center or relevant environment Education High school diploma andor GEDSkills Required Strong verbal and written communication and interpersonal skills Strong customer service skills Strong negotiation and de escalation skills Strong organizational skills and attention to detail Strong time management skills Problem solving and collaboration skills Mathematical skills including ability to add subtract multiply and divide in all units of measure using whole number common fractions and decimals Ability to function well in a high paced and at times stressful environment Overtime required required on an as needed basis Travel 0 10 as required on an as needed basis Must have reliable transportation and live within a commutable distance to one of the following cities Dallas TXQualifications Preferred Experience working in a captive finance company andor vehicle leasing environment is preferred Bachelors degree Sales experience is a plus Working knowledge of Microsoft Office Suite or related software is highly preferred Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions While performing the duties of this Job the employee is regularly required to sit; use hands to finger handle or feel; reach with hands and arms and talk or hear The employee is occasionally required to stand; walk and stoop kneel crouch or crawl The employee must occasionally lift andor move up to 10 pounds Specific vision abilities required by this job include close vision Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions The noise level in the work environment is usually moderate Work Schedule This position requires the ability to work various shifts to accommodate business needs Typically between the hours of 8AM 6PM Monday through Friday and on weekends as needed Stellantis Financial Services Inc SFS is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment discrimination and intimidation It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race color religion sex age national origin disability pregnancy sexual orientation veteran status gender identity or expression change of sex andor transgender status or any protected status Candidates must possess authorization to work in the United States This policy applies to recruitment and placement promotion training transfer retention rate of pay and all other terms and conditions of employment Employment and promotion decisions will be based solely on merit ability achievement experience conduct and other legitimate business reasons
    $53k-75k yearly est. 8d ago
  • Sr Digital Product Owner ERP System - Careers At Stellantis Financial Services

    First Investors Financial Services 4.1company rating

    First Investors Financial Services job in Dallas, TX

    Stellantis Financial Services SFS is the new captive finance company for one of the worlds leading automakers and a mobility provider with iconic brands including Abarth Alfa Romeo Chrysler Citron Dodge DS Automobiles Fiat Jeep Lancia Maserati Opel Peugeot Ram Vauxhall Free2move and Leasys Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years Join our world class team and culture and contribute to our core mission which is enhancing our customers experience Position Summary The Sr Digital Product Owner bridges the gap between product strategy and development They must be a proactive participant in this role and responsible for the product backlog organizing sprints and are expected to answer questions from developers as needed This role is critical for managing the product backlog and ensures the prioritization of user stories for upcoming sprints and is a liaison for the development team Essential Duties and Responsibilities Collaborate with the development team to align backlog prioritization with strategic goals ensuring effective translation of product management initiatives into executable tasks Break down epics into user stories arrange and prioritize sprints and clearly define team goals at each sprints start Provide demonstrations to both business and technical stakeholders at sprint conclusions offering a comprehensive overview of progress and facilitating stakeholder feedback Actively participate in evaluating development stages address development queries regarding story rationale and contribute to business case documentation for enhanced decision making Work in tandem with product managers to refine the product roadmap including developing user personas journey maps and a prioritized backlog while also supporting go to market strategies for successful product adoption Manage operational issues through daily triage collaborate on trade off decisions and offer a holistic view on how business processes and system configurations impact user experience Conduct market research leverage data for insights and recommend product strategies that align with business objectives and market awareness ensuring a focus on providing exceptional digital experiences Oversee multiple initiatives at various development stages analyzing past enhancements for optimization and represent customerstakeholder needs to drive feature development and product integrations identifying opportunities for testing and enhancements The position may necessitate availability for weekend assignments on occasion Qualifications and Competencies Required To perform this job successfully an individual must be able to perform each essential duty satisfactorily The requirements listed below are representative of the knowledge skill andor ability required Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Required Experience Minimum 5 years experience in enabling digital processes executing strategic roadmaps and operating within an agile scrum environment Education Bachelors degree in business Marketing Engineering Communications or a related field Skills Required Analytical and Design Skills Synthesizes diverse information generates creative solutions and uses detailed design processes leveraging both data and intuition Problem Solving and Technical Skills Identifies and resolves problems with skillful analysis shares expertise and continuously builds knowledge Communication and Interpersonal Skills Exhibits clear oral and written communication maintains confidentiality and is open to new ideas Leadership and Teamwork Balances team and individual responsibilities exhibits leadership and actively participates in team dynamics Adaptability and Quality Management Manages change effectively strives for quality improvement and adapts to new situations with resilience Professionalism and Business Acumen Demonstrates professionalism understands business implications and aligns work with strategic goals while maintaining ethics and organizational support Overtime required required on an as needed basis Travel 0 10 as required on an as needed basis Must have reliable transportation and live within a commutable distance to one of the following cities Atlanta GA; Dallas TX; Detroit MI; Houston TX; Phoenix AZ Qualifications Preferred Agile DeliveryExperience Agile or SAFe Agile experience is preferred ERP Platform ExpertiseProven experience with major ERP systems eg SAP Oracle Microsoft Dynamics including end to end migration projects Ability to translate complex accounting and finance workflows into ERP configurations and integrations Finance & Accounting Domain KnowledgeDeep understanding of GAAP principles financial reporting accounts payablereceivable and general ledger processes Familiarity with compliance requirements SOX audit controls and how they impact ERP design and functionality Technical & Integration SkillsStrong grasp of data migration strategies API integrations and middleware solutions for connecting ERP with other enterprise systems Experience with Agile delivery frameworks and tools Jira Confluence for managing ERP related product backlogs and stakeholder priorities Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions While performing the duties of this Job the employee is regularly required to sit for long periods of time use hands and arms to operate office equipment including but not limited to a keyboard mouse and phone will occasionally need to reach stoop stand or walk The employee must be able to see close vision hear speak and communicate verbally The employee may occasionally lift andor move up to 10 pounds Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions The noise level in the work environment is usually moderate Work Schedule This position requires the ability to work various shifts to accommodate business needs Typically between the hours of 8AM 6PM Monday through Friday and on weekends as needed Travel is required 10 of the time Stellantis Financial Services Inc SFS is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment discrimination and intimidation It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race color religion sex age national origin disability pregnancy sexual orientation veteran status gender identity or expression change of sex andor transgender status or any protected status Candidates must possess authorization to work in the United States This policy applies to recruitment and placement promotion training transfer retention rate of pay and all other terms and conditions of employment Employment and promotion decisions will be based solely on merit ability achievement experience conduct and other legitimate business reasons
    $95k-126k yearly est. 34d ago
  • Lease Credit Analyst II - Careers At Stellantis Financial Services

    First Investors Financial Services 4.1company rating

    First Investors Financial Services job in Dallas, TX

    Stellantis Financial Services SFS is the new captive finance company for one of the worlds leading automakers and a mobility provider with iconic brands including Abarth Alfa Romeo Chrysler Citron Dodge DS Automobiles Fiat Jeep Lancia Maserati Opel Peugeot Ram Vauxhall Free2move and Leasys Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years Join our world class team and culture and contribute to our core mission which is enhancing our customers experience Position Summary The Lease Credit Analyst II is responsible for reviewing and analyzing consumer credit applications assessing credit history and risk and providing decision outcomes within Stellantis Financial Services credit risk policies compliance guidelines and profitability models Essential Duties and Responsibilities Review and evaluate credit reports and credit data to determine the degree of risk involved in extending credit in accordance with company policy credit authority risk appetite and governing regulations eg FCRA ECOA Reg MDevelop and maintain strong dealer relationships while ensuring volume quality control and credit quality objectives are met Manage exceptions to published credit authority using judgment and experience to produce risk outcomes within company expectations Complete final disposition on credit applications utilizing authorized resources to complete verifications and due diligence when required forwarding to appropriate level of authority if needed Interact and communicate through various channels including inbound and outbound phone calls with our dealer partners internal stakeholders and consumers negotiate and provide credit review outcomes respond to inquiries or support strategic efforts and initiatives Maintain confidentiality due to regular access to specified personal information of consumers including but not limited to Social Security numbers and dates of birth Perform other ad hoc duties as assigned Qualifications and Competencies Required To perform this job successfully an individual must be able to perform each essential duty satisfactorily The requirements listed below are representative of the knowledge skill andor ability required Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Required Experience Minimum 2 years auto finance or similar experience Minimum 1 year of auto underwriting experience Education High school diploma andor GEDSkills Required Strong analytical and organizational skills with close attention to detail Basic windows computer skills Mathematics percentages reasoning ability judgement and customer facing skills Intermediate MS Office skill in Excel Access Word and PowerPointExcellent oral and written communication skills Ability to interface work autonomously and handle multiple projects simultaneously Qualifications Preferred Experience Captive retail automotive franchise dealership andor lease auto underwriting experience Overtime required required on an as needed basis Travel 0 10 as required on an as needed basis Must have reliable transportation and live within a commutable distance to one of the following cities Dallas TX; Detroit MI; Phoenix AZ Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions While performing the duties of this Job the employee is regularly required to sit; use hands to finger handle or feel; reach with hands and arms and talk or hear Required to use a headset and or telephone for calls The employee is occasionally required to stand; walk and stoop kneel crouch or crawl The employee must occasionally lift andor move up to 10 pounds Specific vision abilities required by this job include close vision Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions The noise level in the work environment is usually moderate Work Schedule This position requires the ability to work various shifts to accommodate business needs which may include evening hours holidays and weekends Travel is required 10 of the time Stellantis Financial Services Inc SFS is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment discrimination and intimidation It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race color religion sex age national origin disability pregnancy sexual orientation veteran status gender identity or expression change of sex andor transgender status or any protected status Candidates must possess authorization to work in the United States This policy applies to recruitment and placement promotion training transfer retention rate of pay and all other terms and conditions of employment Employment and promotion decisions will be based solely on merit ability achievement experience conduct and other legitimate business reasons
    $44k-64k yearly est. 8d ago
  • Lease Processor II - Careers At Stellantis Financial Services

    First Investors Financial Services 4.1company rating

    First Investors Financial Services job in Dallas, TX

    Stellantis Financial Services SFS is the new captive finance company for one of the worlds leading automakers and a mobility provider with iconic brands including Abarth Alfa Romeo Chrysler Citron Dodge DS Automobiles Fiat Jeep Lancia Maserati Opel Peugeot Ram Vauxhall Free2move and Leasys Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years Join our world class team and culture and contribute to our core mission which is enhancing our customers experience Position Summary The Lease Processor II is responsible for verifying and processing lease contract packages to ensure each file is accurate and complete before funding Essential Duties and Responsibilities Review lease contract documents to ensure conformity with Stellantis Financial Services SFS policies Ensure contracts submitted for funding are complete accurate and reflect proper approval authorities specifically Truth In Lending and Regulation M disclosures and ensure the accurate calculation and correct disclosure of federal mandated fees Inspect the lease package documentation for any suspicious or fraudulent information Verify calculations on the contracts before funding and prepare completed files for funding Perform financial calculations such as payoffs rebates residuals payments money factors lease worksheets vehicle registration drivers license residence and insurance coverage Inform the manager of discrepancies in the contract package or verification of information and note the file Maintain confidentiality when accessing personal information of consumers including but not limited to Social Security numbers and dates of birth Follow up with Dealership Sales team and other internal partners to resolve all non compliant funding issues via Dealer Chat email and InboundOutbound Calls Perform other duties as assigned Qualifications and Competencies Required To perform this job successfully an individual must be able to perform each essential duty satisfactorily The requirements listed below are representative of the knowledge skill andor ability required Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions Required Experience Minimum 1 year experience as a loanlease processor in auto funding Education High school diploma andor GED Skills Required Strong attention to detail and sound judgment skills Strong analytical reasoning abilities Excellent verbal reasoning and written communication skills Strong interpersonal skills and business acumen Excellent planning leading and problem solving skills Proficient in using lease software and Microsoft Office Suite Ability to multitask and prioritize multiple files effectively and efficiently Qualifications Preferred Experience Captive finance company andor lease experience Overtime required on an as needed basis Travel 0 10 as required on an as needed basis Must have reliable transportation and live within a commutable distance to one of the following cities Dallas TX; Phoenix AZ Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions While performing the duties of this Job the employee is regularly required to sit use hands to finger handle or feel reach with hands and arms and talk or hear Required to use a headset and telephone for calls The employee is occasionally required to stand walk and stoop kneel crouch or crawl The employee must occasionally lift andor move up to ten pounds Specific vision abilities required by this job include close vision Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions The noise level in the work environment is usually moderate Work Schedule This position requires the ability to work various shifts to accommodate business needs Monday through Friday and on weekends as needed Stellantis Financial Services Inc SFS is an equal opportunity employer and is committed to providing its employees with an environment that is free of harassment discrimination and intimidation It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race color religion sex age national origin disability pregnancy sexual orientation veteran status gender identity or expression change of sex andor transgender status or any protected status Candidates must possess authorization to work in the United States This policy applies to recruitment and placement promotion training transfer retention rate of pay and all other terms and conditions of employment Employment and promotion decisions will be based solely on merit ability achievement experience conduct and other legitimate business reasons
    $30k-38k yearly est. 8d ago
  • Senior Product Owner - Careers At Stellantis Financial Services

    First Investors Financial Services 4.1company rating

    First Investors Financial Services job in Dallas, TX

    Stellantis Financial Services SFS is the new captive finance company for one of the worlds leading automakers and a mobility provider with iconic brands including Abarth Alfa Romeo Chrysler Citron Dodge DS Automobiles Fiat Jeep Lancia Maserati Opel Peugeot Ram Vauxhall Free2move and Leasys Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years Join our world class team and culture and contribute to our core mission which is enhancing our customer experience Position Summary The Senior Product Owner plays a critical role in driving the execution of software products within our agile development environment This position serves as the primary liaison between business stakeholders and development teams ensuring that product features deliver maximum value to customers and align with organizational goals The Senior Product Owner is responsible for defining and prioritizing the product backlog translating business requirements into actionable user stories and guiding cross functional teams through the development lifecycle They leverage market insights customer feedback and data driven analysis to make informed decisions that optimize product performance and user experience Essential Duties and Responsibilities Collaborate with the development team to align backlog prioritization with strategic goals ensuring effective translation of product management initiatives into executable tasks Break down epics into user stories arrange and prioritize sprints and clearly define team goals at each sprints start Provide demonstrations to both business and technical stakeholders at sprint conclusions offering a comprehensive overview of progress and facilitating stakeholder feedback Actively participate in evaluating development stages address development queries regarding story rationale and contribute to business case documentation for enhanced decision making Work in tandem with product managers to refine the product roadmap including developing user personas journey maps and a prioritized backlog while also supporting go to market strategies for successful product adoption Manage operational issues through daily triage collaborate on trade off decisions and offer a holistic view on how business processes and system configurations impact user experience Conduct market research leverage data for insights and recommend product strategies that align with business objectives and market awareness ensuring a focus on providing exceptional digital experiences Oversee multiple initiatives at various development stages analyzing past enhancements for optimization and represent customerstakeholder needs to drive feature development and product integrations identifying opportunities for testing and enhancements The position may necessitate availability for weekend assignments on occasion Qualifications and Competencies Required To perform this job successfully an individual must be able to perform each essential duty satisfactorily The requirements listed below are representative of the knowledge skill andor ability required Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions Required Experience Minimum 5 years experience in enabling digital processes executing strategic roadmaps and operating within an agile scrum environment Education Bachelors degree in business Marketing Engineering Communications or a related field Skills Required Analytical and Design Skills Synthesizes diverse information generates creative solutions and uses detailed design processes leveraging both data and intuition Problem Solving and Technical Skills Identifies and resolves problems with skillful analysis shares expertise and continuously builds knowledge Communication and Interpersonal Skills Exhibits clear oral and written communication maintains confidentiality and is open to new ideas Leadership and Teamwork Balances team and individual responsibilities exhibits leadership and actively participates in team dynamics Adaptability and Quality Management Manages change effectively strives for quality improvement and adapts to new situations with resilience Professionalism and Business Acumen Demonstrates professionalism understands business implications and aligns work with strategic goals while maintaining ethics and organizational support Overtime required required on an as needed basis Travel 0 10 as required on an as needed basis Must have reliable transportation and live within a commutable distance to one of the following cities Atlanta GA; Dallas TX; Detroit MI; Houston TX; Phoenix AZQualifications Preferred An ideal candidate would have experience in Agile or SAFe Agile Also experience working in automotive remarketing or experience in remarketing technology projects Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
    $95k-126k yearly est. 24d ago

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