First Investors Financial Services Group, Inc. jobs in Phoenix, AZ

Stellantis Financial Services SFS is the new captive finance company for one of the worlds leading automakers and a mobility provider with iconic brands including Abarth Alfa Romeo Chrysler Citron Dodge DS Automobiles Fiat Jeep Lancia Maserati Opel Peugeot Ram Vauxhall Free2move and Leasys Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years Join our world class team and culture and contribute to our core mission which is enhancing our customers experience Benefits Retirement plan 401k match Health insurance medical dental prescription drug vision and savingsspending accounts Virtual office visits Employee Assistance and Wellness ProgramsCompany provided life and disability insurance Supplemental insurance life critical illness auto pet identify theft and legal services Employee Assistance and Wellness ProgramsTuition reimbursement Paid Time Off holidays vacation flex and sick days Vehicle discounts for loans or lease Position Summary The Business Analyst Enterprise Correspondence is responsible for supporting the design governance and delivery of all customer facing communications across the organization This role ensures that both digital and print correspondence are clear compliant and aligned with brand standards while enhancing the overall customer experience The position requires a strong blend of communication skills operational focus and awareness of regulatory requirements within the financial services industry Essential Duties and Responsibilities Support operational correspondence issues by identifying root causes planning and implementing resolutions that align with the strategic framework Analyze business requirements with staff and leaders and implement effective correspondence solutions Provide system support for Shaw Retail Shaw GUI Collections Loan Manager and Defi Servicing including process flow documentation and vendorlist management Assist senior leaders in aligning correspondence initiatives with company goals and regulatory requirements Create review and maintain customer correspondence templates letters emails statements notices media etc Develop rule logic to define account alerts and trigger automatic letters Conduct system audits to ensure correspondence data accuracy and completeness Test configuration changes upgrades bug fixes and implementations in test environments; provide solutions or workarounds as needed Ensure all communications comply with legal regulatory and compliance standards FINRA SEC CFPB SOX etc Collaborate with Legal Compliance Marketing and Operations to ensure accuracy consistency and continuous improvement of communications Other duties may be assigned; responsibilities may change Qualifications and Competencies Required To perform this job successfully an individual must be able to perform each essential duty satisfactorily The requirements listed below are representative of the knowledge skill andor ability required Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions Required Experience Minimum 5 years experience in customer communications content strategy or enterprise correspondence Education High school diploma GED or equivalent Skills Required Strong knowledge of regulatory and compliance requirements in financial communications Experience with correspondence platforms or other relevant platform eg OpenText Exstream Quadient Inspire Adobe Experience Manager Smart Communications formerly ThunderheadExceptional writing editing and communication skills Mange relationships with correspondence vendors Problem solving and technical skills Ability to deal effectively with ambiguity Results oriented with a focus on measurable outcomes Adaptability in a fast paced regulatory driven environment Overtime required required on an as needed basis Travel 0 10 as required on an as needed basis Must have reliable transportation and live within a commutable distance to one of the following cities Atlanta GA; Dallas TX; Houston TX; Auburn Hills MI; Phoenix AZ Qualifications Preferred Experience Financial Services or Auto LendingEducation Bachelors degree in Business Communications English or related field Certification Communications related certifications Communications Management Professional Accredited Business Communicator Strategic Communications Management ProfessionalPhysical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions While performing the duties of this Job the employee is regularly required to sit; use hands to finger handle or feel; reach with hands and arms and talk or hear The employee is occasionally required to stand; walk and stoop kneel crouch or crawl The employee must occasionally lift andor move up to 10 pounds Specific vision abilities required by this job include close vision Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions The noise level in the work environment is usually moderate Work Schedule This position is a hybrid role requiring in office presence two days per week The role also requires flexibility to work various shifts to meet business needs typically between the hours of 800 AM and 600 PM Monday through Friday with occasional weekend availability as needed Travel requirements are estimated at 010 Stellantis Financial Services Inc SFS is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment discrimination and intimidation It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race color religion sex age national origin disability pregnancy sexual orientation veteran status gender identity or expression change of sex andor transgender status or any protected status Candidates must possess authorization to work in the United States This policy applies to recruitment and placement promotion training transfer retention rate of pay and all other terms and conditions of employment Employment and promotion decisions will be based solely on merit ability achievement experience conduct and other legitimate business reasons

Stellantis Financial Services SFS is the new captive finance company for one of the worlds leading automakers and a mobility provider with iconic brands including Abarth Alfa Romeo Chrysler Citron Dodge DS Automobiles Fiat Jeep Lancia Maserati Opel Peugeot Ram Vauxhall Free2move and Leasys Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years Join our world class team and culture and contribute to our core mission which is enhancing our customers experience Position Summary The Commercial Relationship Manager Special Accounts is responsible for managing a portfolio of high risk floorplan dealerships primarily within the Chrysler Dodge Jeep and Ram brands This role focuses on mitigating risk resolving distressed accounts and overseeing activities related to loan workouts foreclosures bankruptcies and loss recovery to minimize financial exposure and protect the SFS Commercial portfolio Essential Duties and Responsibilities Manage a portfolio of high risk or defaulted automotive dealerships including those sold out of trust SOTOversee ongoing dealer monitoring including financial statement analysis ratio and trend review and formal account evaluations Conduct intensive loan servicing and workout activities to resolve problem loans and minimize losses Develop and implement action plans to address capitalization profitability and wholesale agreement compliance issues Communicate directly with borrowers to discuss defaults and determine viable resolutions Assess and quantify the financial impact of defaults including unpaid lending and capital loans; recommend reserve adjustments as needed Coordinate with Legal on all aspects of default management including documentation correspondence and court proceedings Monitor delinquencies and manage operational responsibilities related to dealer defaults ensuring timely communication with key stakeholders Protect company assets by securing collateral equity or other borrower assets to minimize exposure and loss Other duties may be assigned; responsibilities and activities may change Qualifications and Competencies Required To perform this job successfully an individual must be able to perform each essential duty satisfactorily The requirements listed below are representative of the knowledge skill andor ability required Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions Required Experience Minimum 3 years experience in Commercial Automotive LendingEducation High school diploma and or GEDSkills Required Ability to define problems gather and analyze information systematically to identify causes and effects develop practical solutions and make sound decisions using good judgment and experience Strong performance focus with energy enthusiasm and resilience to achieve results close issues meet expectations and support others in reaching their goals Ability to identify plan and implement measures to meet objectives and maintain quality of service; organize and prioritize work effectively; allocate resources efficiently; and conduct systematic evaluations Strong oral written and presentation communication skills Proficient in Microsoft Office applications including Excel Word and PowerPointOvertime required NA Travel 0 25 as required on an as needed basis Must have reliable transportation and live within a commutable distance to one of the following cities Atlanta GA; Dallas TX; Detroit MI; Houston TX; Phoenix AZ Qualifications Preferred Education Bachelors degree in Business Administration Economics Finance or a related Experience Comprehensive direct experience with high risk and or default accounts Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions While performing the duties of this Job the employee is regularly required to sit; use hands to finger handle or feel; reach with hands and arms and talk or hear The employee is occasionally required to stand; walk and stoop kneel crouch or crawl The employee must occasionally lift andor move up to 10 pounds Specific vision abilities required by this job include close vision Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions The noise level in the work environment is usually moderate Work Schedule This position is a hybrid role requiring in office presence based on business needs The role also requires flexibility to work various shifts to meet business needs typically between the hours of 800 AM and 600 PM Monday through Friday with occasional weekend availability as needed Travel requirements are estimated at 025 Stellantis Financial Services Inc SFS is an equal opportunity employer and is committed to providing its employees with an environment that is free of harassment discrimination and intimidation It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race color religion sex age national origin disability pregnancy sexual orientation veteran status gender identity or expression change of sex andor transgender status or any protected status Candidates must possess authorization to work in the United States This policy applies to recruitment and placement promotion training transfer retention rate of pay and all other terms and conditions of employment Employment and promotion decisions will be based solely on merit ability achievement experience conduct and other legitimate business reasons

Stellantis Financial Services SFS is the new captive finance company for one of the worlds leading automakers and a mobility provider with iconic brands including Abarth Alfa Romeo Chrysler Citron Dodge DS Automobiles Fiat Jeep Lancia Maserati Opel Peugeot Ram Vauxhall Free2move and Leasys Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years Join our world class team and culture and contribute to our core mission which is enhancing our customers experience Salary and Benefits At Stellantis Financial Services you can make a difference in a crucial role in our high performing culture We offer career development opportunities competitive pay and great benefits including Salary 2600 3270 hour Supplemental pay Referral bonus Dress Enjoy our comfortable causal work environment Growth Opportunities Benefits Health insurance medical dental prescription drug vision and savingsspending accounts Virtual office visits Employee Assistance and Wellness ProgramsCompany provided life and disability insurance Supplemental insurance life critical illness auto pet identify theft and legal services Employee Assistance and Wellness ProgramsTuition reimbursement Paid Time Off holidays vacation flex and sick days Vehicle discounts for loans or lease 401 K Position Summary Our Dialer Analyst is responsible for managing the Dialer system and Workforce Management to ensure that all call centers operate effectively and efficiently This is achieved through proper monitoring of the campaigns and allocation of resources A great understanding of reporting tools and call center metrics are critical in this role Essential Job Duties and Responsibilities Provide real time dialer support to ensure strategy execution and workforce objectives including system testing and compliance with outbound dialing regulations Enhance campaign and agent productivity through effective interaction with department leaders and development of dialer strategies Generate daily and weekly reports featuring KPI metrics call volume trends and staffing summaries to guide decision making Utilize expertise in Genesys Cloud CX and other dialer systems for efficient call management and system optimization Analyze historical call data to forecast volumes accurately adapting to growth seasonal changes and special events for optimal staffing Develop schedules that meet business goals and employee needs ensuring service levels and revenue targets are achieved Provide comprehensive WFM reporting and strategic recommendations to executive management for continuous improvement in service and staffing levels Qualifications and Competencies To perform this job successfully an individual must be able to perform each essential duty satisfactorily The requirements listed below are representative of the knowledge skill andor ability required Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Experience Minimum 1 year experience of Dialer Management and WFMEducation High school diploma andor GED Overtime required Maybe RequiredMust have reliable transportation and live within a commutable distance to one of the following cities Atlanta GA; Dallas TX; Houston TX; Phoenix AZ Qualifications Preferred Experience Previous Dialer and reporting experience is preferred Genesys system experience preferred Physical Demands Sitting for long periods of time standing walking close vision for computer work speaking hearing lift andor move up to 10 lbs Reasonable accommodation will be reviewed upon request Stellantis Financial Services Inc SFS is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment discrimination and intimidation It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race color religion sex age national origin disability pregnancy sexual orientation veteran status gender identity or expression change of sex andor transgender status or any protected status Candidates must possess authorization to work in the United States This policy applies to recruitment and placement promotion training transfer retention rate of pay and all other terms and conditions of employment Employment and promotion decisions will be based solely on merit ability achievement experience conduct and other legitimate business reasons

Stellantis Financial Services SFS is the new captive finance company for one of the worlds leading automakers and a mobility provider with iconic brands including Abarth Alfa Romeo Chrysler Citron Dodge DS Automobiles Fiat Jeep Lancia Maserati Opel Peugeot Ram Vauxhall Free2move and Leasys Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years Join our world class team and culture and contribute to our core mission which is enhancing our customers experience Position Summary The Sr Loan Processor will be responsible for processing auto loan contract packages to ensure each file is accurate and complete prior to funding by performing the following duties Assists loan processing and funding managers with pipeline management training of loan processors handling complex loan files responding to escalated calls and may perform quality file reviews as needed Essential Duties and Responsibilities Reviews and ensures submitted contracts and loan packages are complete accurate and reflect proper approval authorities Closely inspects loan package documentation for suspicious or fraudulent documentation Verifies calculations on the contracts prior to funding and prepares completed files for funding Performs financial calculations such as income payoffs rebates and cancellation quotes verification of employment vehicle registration drivers license residence and insurance coverage Conducts customer interview to validate information contained in the loan documents Serves as a liaison between Dealer Loan Officers and Dealer Relationship Managers and assists in resolving funding issues Maintain confidentiality when accessing personal information of consumers including but not limited to Social Security numbers and dates of birth Perform other ad hoc tasks and duties as assigned Qualifications and Competencies Required To perform this job successfully an individual must be able to perform each essential duty satisfactorily The requirements listed below are representative of the knowledge skill andor ability required Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Required Experience Minimum 2 years experience in auto finance industry as a Loan Processor or a similar position Education High school diploma and or GEDSkills Required In depth knowledge of loan processing procedures regulations and guidelines Strong analytical and mathematical skills Excellent communication and customer service skills Ability to work efficiently in a fast paced environment Proficient in using lease software and Microsoft Office SuiteOvertime required required on an as needed basis Travel 0 10 as required on an as needed basis Must have reliable transportation and live within a commutable distance to one of the following cities Dallas TX; Houston TX; Phoenix AZPhysical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions While performing the duties of this Job the employee is regularly required to sit; use hands to finger handle or feel; reach with hands and arms and talk or hear The employee is occasionally required to stand; walk and stoop kneel crouch or crawl The employee must occasionally lift andor move up to 10 pounds Specific vision abilities required by this job include close vision Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions The noise level in the work environment is usually moderate Work Schedule This position requires the ability to work various shifts to accommodate business needs Typically between the hours of 8AM 6PM Monday through Friday and on weekends as needed Travel is required 10 of the time Stellantis Financial Services Inc SFS is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment discrimination and intimidation It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race color religion sex age national origin disability pregnancy sexual orientation veteran status gender identity or expression change of sex andor transgender status or any protected status Candidates must possess authorization to work in the United States This policy applies to recruitment and placement promotion training transfer retention rate of pay and all other terms and conditions of employment Employment and promotion decisions will be based solely on merit ability achievement experience conduct and other legitimate business reasons

Stellantis Financial Services SFS is the new captive finance company for one of the worlds leading automakers and a mobility provider with iconic brands including Abarth Alfa Romeo Chrysler Citron Dodge DS Automobiles Fiat Jeep Lancia Maserati Opel Peugeot Ram Vauxhall Free2move and Leasys Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years Join our world class team and culture and contribute to our core mission which is enhancing our customers experience Position Summary The Lease Processor I is responsible for verifying and processing lease contract packages to ensure each file is accurate and complete before funding as well as supporting the Lease Processing Team with administrative tasks Essential Duties and Responsibilities Review lease contract documents to ensure conformity with Stellantis Financial Services SFS policies Ensure contracts submitted for funding are complete accurate and reflect proper approval authorities specifically Truth In Lending and Regulation M disclosures and ensure the accurate calculation and correct disclosure of federal mandated fees Inspect lease package documentation for suspicious or fraudulent documentation Verify calculations on the contracts before funding and prepare completed files for funding Perform financial calculations such as payoffs rebates residuals payments money factors lease worksheets vehicle registration drivers license residence and insurance coverage Maintain confidentiality when accessing personal information of consumers including but not limited to Social Security numbers and dates of birth Follow up with Dealership Sales team and other internal partners to resolve all non compliant funding issues via Dealer Chat email and Outbound Calls Actively manage a shared email inbox ensuring timely responses to incoming messages assigning tasks to relevant team members archiving old emails and submitting DDS escalation to maintain clear communication protocols within the shared mailbox Perform other duties as assigned Qualifications and Competencies Required To perform this job successfully an individual must be able to perform each essential duty satisfactorily The requirements listed below are representative of the knowledge skill andor ability required Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions Required Experience Entry level; no previous experience required Education High school diploma andor GED Skills Required Strong attention to detail and sound judgment skills Strong analytical reasoning abilities Excellent verbal reasoning and written communication skills Strong interpersonal skills and business acumen Excellent planning leading and problem solving skills Proficient in using Microsoft Office Suite Ability to multitask and prioritize multiple files effectively and efficiently Overtime required on an as needed basis Travel 0 10 as required on an as needed basis Must have reliable transportation and live within a commutable distance to one of the following cities Dallas TX; Phoenix AZ Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions While performing the duties of this Job the employee is regularly required to sit use hands to finger handle or feel reach with hands and arms and talk or hear Required to use a headset and telephone for calls The employee is occasionally required to stand walk and stoop kneel crouch or crawl The employee must occasionally lift andor move up to ten pounds Specific vision abilities required by this job include close vision Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions The noise level in the work environment is usually moderate Work Schedule This position requires the ability to work various shifts to accommodate business needs Monday through Friday and on weekends as needed Stellantis Financial Services Inc SFS is an equal opportunity employer and is committed to providing its employees with an environment that is free of harassment discrimination and intimidation It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race color religion sex age national origin disability pregnancy sexual orientation veteran status gender identity or expression change of sex andor transgender status or any protected status Candidates must possess authorization to work in the United States This policy applies to recruitment and placement promotion training transfer retention rate of pay and all other terms and conditions of employment Employment and promotion decisions will be based solely on merit ability achievement experience conduct and other legitimate business reasons

Stellantis Financial Services SFS is the new captive finance company for one of the worlds leading automakers and a mobility provider with iconic brands including Abarth Alfa Romeo Chrysler Citron Dodge DS Automobiles Fiat Jeep Lancia Maserati Opel Peugeot Ram Vauxhall Free2move and Leasys Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years Join our world class team and culture and contribute to our core mission which is enhancing our customer experience Position Summary The Senior Product Owner plays a critical role in driving the execution of software products within our agile development environment This position serves as the primary liaison between business stakeholders and development teams ensuring that product features deliver maximum value to customers and align with organizational goals The Senior Product Owner is responsible for defining and prioritizing the product backlog translating business requirements into actionable user stories and guiding cross functional teams through the development lifecycle They leverage market insights customer feedback and data driven analysis to make informed decisions that optimize product performance and user experience Essential Duties and Responsibilities Collaborate with the development team to align backlog prioritization with strategic goals ensuring effective translation of product management initiatives into executable tasks Break down epics into user stories arrange and prioritize sprints and clearly define team goals at each sprints start Provide demonstrations to both business and technical stakeholders at sprint conclusions offering a comprehensive overview of progress and facilitating stakeholder feedback Actively participate in evaluating development stages address development queries regarding story rationale and contribute to business case documentation for enhanced decision making Work in tandem with product managers to refine the product roadmap including developing user personas journey maps and a prioritized backlog while also supporting go to market strategies for successful product adoption Manage operational issues through daily triage collaborate on trade off decisions and offer a holistic view on how business processes and system configurations impact user experience Conduct market research leverage data for insights and recommend product strategies that align with business objectives and market awareness ensuring a focus on providing exceptional digital experiences Oversee multiple initiatives at various development stages analyzing past enhancements for optimization and represent customerstakeholder needs to drive feature development and product integrations identifying opportunities for testing and enhancements The position may necessitate availability for weekend assignments on occasion Qualifications and Competencies Required To perform this job successfully an individual must be able to perform each essential duty satisfactorily The requirements listed below are representative of the knowledge skill andor ability required Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions Required Experience Minimum 5 years experience in enabling digital processes executing strategic roadmaps and operating within an agile scrum environment Education Bachelors degree in business Marketing Engineering Communications or a related field Skills Required Analytical and Design Skills Synthesizes diverse information generates creative solutions and uses detailed design processes leveraging both data and intuition Problem Solving and Technical Skills Identifies and resolves problems with skillful analysis shares expertise and continuously builds knowledge Communication and Interpersonal Skills Exhibits clear oral and written communication maintains confidentiality and is open to new ideas Leadership and Teamwork Balances team and individual responsibilities exhibits leadership and actively participates in team dynamics Adaptability and Quality Management Manages change effectively strives for quality improvement and adapts to new situations with resilience Professionalism and Business Acumen Demonstrates professionalism understands business implications and aligns work with strategic goals while maintaining ethics and organizational support Overtime required required on an as needed basis Travel 0 10 as required on an as needed basis Must have reliable transportation and live within a commutable distance to one of the following cities Atlanta GA; Dallas TX; Detroit MI; Houston TX; Phoenix AZQualifications Preferred An ideal candidate would have experience in Agile or SAFe Agile Also experience working in automotive remarketing or experience in remarketing technology projects Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Stellantis Financial Services SFS is the new captive finance company for one of the worlds leading automakers and a mobility provider with iconic brands including Abarth Alfa Romeo Chrysler Citron Dodge DS Automobiles Fiat Jeep Lancia Maserati Opel Peugeot Ram Vauxhall Free2move and Leasys Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years Join our world class team and culture and contribute to our core mission which is enhancing our customers experience Position Summary The Lease Credit Analyst II is responsible for reviewing and analyzing consumer credit applications assessing credit history and risk and providing decision outcomes within Stellantis Financial Services credit risk policies compliance guidelines and profitability models Essential Duties and Responsibilities Review and evaluate credit reports and credit data to determine the degree of risk involved in extending credit in accordance with company policy credit authority risk appetite and governing regulations eg FCRA ECOA Reg MDevelop and maintain strong dealer relationships while ensuring volume quality control and credit quality objectives are met Manage exceptions to published credit authority using judgment and experience to produce risk outcomes within company expectations Complete final disposition on credit applications utilizing authorized resources to complete verifications and due diligence when required forwarding to appropriate level of authority if needed Interact and communicate through various channels including inbound and outbound phone calls with our dealer partners internal stakeholders and consumers negotiate and provide credit review outcomes respond to inquiries or support strategic efforts and initiatives Maintain confidentiality due to regular access to specified personal information of consumers including but not limited to Social Security numbers and dates of birth Perform other ad hoc duties as assigned Qualifications and Competencies Required To perform this job successfully an individual must be able to perform each essential duty satisfactorily The requirements listed below are representative of the knowledge skill andor ability required Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Required Experience Minimum 2 years auto finance or similar experience Minimum 1 year of auto underwriting experience Education High school diploma andor GEDSkills Required Strong analytical and organizational skills with close attention to detail Basic windows computer skills Mathematics percentages reasoning ability judgement and customer facing skills Intermediate MS Office skill in Excel Access Word and PowerPointExcellent oral and written communication skills Ability to interface work autonomously and handle multiple projects simultaneously Qualifications Preferred Experience Captive retail automotive franchise dealership andor lease auto underwriting experience Overtime required required on an as needed basis Travel 0 10 as required on an as needed basis Must have reliable transportation and live within a commutable distance to one of the following cities Dallas TX; Detroit MI; Phoenix AZ Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions While performing the duties of this Job the employee is regularly required to sit; use hands to finger handle or feel; reach with hands and arms and talk or hear Required to use a headset and or telephone for calls The employee is occasionally required to stand; walk and stoop kneel crouch or crawl The employee must occasionally lift andor move up to 10 pounds Specific vision abilities required by this job include close vision Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions The noise level in the work environment is usually moderate Work Schedule This position requires the ability to work various shifts to accommodate business needs which may include evening hours holidays and weekends Travel is required 10 of the time Stellantis Financial Services Inc SFS is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment discrimination and intimidation It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race color religion sex age national origin disability pregnancy sexual orientation veteran status gender identity or expression change of sex andor transgender status or any protected status Candidates must possess authorization to work in the United States This policy applies to recruitment and placement promotion training transfer retention rate of pay and all other terms and conditions of employment Employment and promotion decisions will be based solely on merit ability achievement experience conduct and other legitimate business reasons

Stellantis Financial Services SFS is the new captive finance company for one of the worlds leading automakers and a mobility provider with iconic brands including Abarth Alfa Romeo Chrysler Citron Dodge DS Automobiles Fiat Jeep Lancia Maserati Opel Peugeot Ram Vauxhall Free2move and Leasys Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years Join our world class team and culture and contribute to our core mission which is enhancing our customers experience Benefits Retirement plan 401k match Health insurance medical dental prescription drug vision and savingsspending accounts Virtual office visits Employee Assistance and Wellness ProgramsCompany provided life and disability insurance Supplemental insurance life critical illness auto pet identify theft and legal services Employee Assistance and Wellness ProgramsTuition reimbursement Paid Time Off holidays vacation flex and sick days Vehicle discounts for loans or lease Position Summary Oversees and coordinates the activities of a team responsible for pursuing and collecting overdue payments on automobile loan accounts This role involves managing staff who engage directly with customers to address and resolve delinquent accounts ensuring that payments are brought up to date efficiently and professionally Essential Duties and Responsibilities Oversees and directs the activities of collection teams including the implementation of auto dialer strategies to enhance collection efforts Defines work processes schedules tasks and optimizes workflow to increase efficiency Assesses accounts flagged for potential repossession and legal action ensuring compliance with regulatory requirements Provides guidance and support to team members on complex collection cases and suggests effective collection strategies Delivers clear written and verbal instructions to staff Inspects work outputs for precision tidiness and adherence to company policies and standards Fosters team cohesion addresses conflicts and mediates disputes to maintain a harmonious workplace Evaluates performance reports of subordinates and offers constructive feedback to foster professional growth Ensures adherence to the Collection Standards of Conduct policy and promotes compliance within the team Adheres to all organizational policies and procedures ensuring a standardized approach across all operations Handles sensitive consumer information such as Social Security numbers and dates of birth in accordance with privacy regulations and company guidelines All other duties assigned Night Shift Schedule Monday Thursday 11 8pm or 12 9pm MST hours differ based on daylight savings time Friday 9 6pm or 10 7pm MST hours differ based on daylight savings time Saturday 7 11am or 8 12pm or MST Rotation and hours differ based on daylight savings time Qualifications and Competencies To perform this job successfully an individual must be able to perform each essential duty satisfactorily The requirements listed below are representative of the knowledge skill andor ability required Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions ExperienceMinimum 1 year supervisory experience Minimum 3 years Collections Experience Education requirements andor certifications High school diploma GEDMust have reliable transportation and live within a commutable distance to one of the following cities Phoenix AZ Qualifications Preferred Knowledge of and Compliant with the Fair Debt Collection Practices Act local state and federal collection laws Skip tracing experience Physical Requirements Sitting for long periods of time standing walking close vision for computer work speaking hearing lifting andor moving up to 10 ls Reasonable accommodation will be reviewed upon request Stellantis Financial Services Inc SFS is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment discrimination and intimidation It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race color religion sex age national origin disability pregnancy sexual orientation veteran status gender identity or expression change of sex andor transgender status or any protected status Candidates must possess authorization to work in the United States This policy applies to recruitment and placement promotion training transfer retention rate of pay and all other terms and conditions of employment Employment and promotion decisions will be based solely on merit ability achievement experience conduct and other legitimate business reasons

Stellantis Financial Services SFS is the new captive finance company for one of the worlds leading automakers and a mobility provider with iconic brands including Abarth Alfa Romeo Chrysler Citron Dodge DS Automobiles Fiat Jeep Lancia Maserati Opel Peugeot Ram Vauxhall Free2move and Leasys Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years Join our world class team and culture and contribute to our core mission which is enhancing our customers experience Position Summary The Sr Digital Product Owner bridges the gap between product strategy and development They must be a proactive participant in this role and responsible for the product backlog organizing sprints and are expected to answer questions from developers as needed This role is critical for managing the product backlog and ensures the prioritization of user stories for upcoming sprints and is a liaison for the development team Essential Duties and Responsibilities Collaborate with the development team to align backlog prioritization with strategic goals ensuring effective translation of product management initiatives into executable tasks Break down epics into user stories arrange and prioritize sprints and clearly define team goals at each sprints start Provide demonstrations to both business and technical stakeholders at sprint conclusions offering a comprehensive overview of progress and facilitating stakeholder feedback Actively participate in evaluating development stages address development queries regarding story rationale and contribute to business case documentation for enhanced decision making Work in tandem with product managers to refine the product roadmap including developing user personas journey maps and a prioritized backlog while also supporting go to market strategies for successful product adoption Manage operational issues through daily triage collaborate on trade off decisions and offer a holistic view on how business processes and system configurations impact user experience Conduct market research leverage data for insights and recommend product strategies that align with business objectives and market awareness ensuring a focus on providing exceptional digital experiences Oversee multiple initiatives at various development stages analyzing past enhancements for optimization and represent customerstakeholder needs to drive feature development and product integrations identifying opportunities for testing and enhancements The position may necessitate availability for weekend assignments on occasion Qualifications and Competencies Required To perform this job successfully an individual must be able to perform each essential duty satisfactorily The requirements listed below are representative of the knowledge skill andor ability required Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Required Experience Minimum 5 years experience in enabling digital processes executing strategic roadmaps and operating within an agile scrum environment Education Bachelors degree in business Marketing Engineering Communications or a related field Skills Required Analytical and Design Skills Synthesizes diverse information generates creative solutions and uses detailed design processes leveraging both data and intuition Problem Solving and Technical Skills Identifies and resolves problems with skillful analysis shares expertise and continuously builds knowledge Communication and Interpersonal Skills Exhibits clear oral and written communication maintains confidentiality and is open to new ideas Leadership and Teamwork Balances team and individual responsibilities exhibits leadership and actively participates in team dynamics Adaptability and Quality Management Manages change effectively strives for quality improvement and adapts to new situations with resilience Professionalism and Business Acumen Demonstrates professionalism understands business implications and aligns work with strategic goals while maintaining ethics and organizational support Overtime required required on an as needed basis Travel 0 10 as required on an as needed basis Must have reliable transportation and live within a commutable distance to one of the following cities Atlanta GA; Dallas TX; Detroit MI; Houston TX; Phoenix AZ Qualifications Preferred Agile DeliveryExperience Agile or SAFe Agile experience is preferred ERP Platform ExpertiseProven experience with major ERP systems eg SAP Oracle Microsoft Dynamics including end to end migration projects Ability to translate complex accounting and finance workflows into ERP configurations and integrations Finance & Accounting Domain KnowledgeDeep understanding of GAAP principles financial reporting accounts payablereceivable and general ledger processes Familiarity with compliance requirements SOX audit controls and how they impact ERP design and functionality Technical & Integration SkillsStrong grasp of data migration strategies API integrations and middleware solutions for connecting ERP with other enterprise systems Experience with Agile delivery frameworks and tools Jira Confluence for managing ERP related product backlogs and stakeholder priorities Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions While performing the duties of this Job the employee is regularly required to sit for long periods of time use hands and arms to operate office equipment including but not limited to a keyboard mouse and phone will occasionally need to reach stoop stand or walk The employee must be able to see close vision hear speak and communicate verbally The employee may occasionally lift andor move up to 10 pounds Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions The noise level in the work environment is usually moderate Work Schedule This position requires the ability to work various shifts to accommodate business needs Typically between the hours of 8AM 6PM Monday through Friday and on weekends as needed Travel is required 10 of the time Stellantis Financial Services Inc SFS is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment discrimination and intimidation It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race color religion sex age national origin disability pregnancy sexual orientation veteran status gender identity or expression change of sex andor transgender status or any protected status Candidates must possess authorization to work in the United States This policy applies to recruitment and placement promotion training transfer retention rate of pay and all other terms and conditions of employment Employment and promotion decisions will be based solely on merit ability achievement experience conduct and other legitimate business reasons

Stellantis Financial Services SFS is the new captive finance company for one of the worlds leading automakers and a mobility provider with iconic brands including Abarth Alfa Romeo Chrysler Citron Dodge DS Automobiles Fiat Jeep Lancia Maserati Opel Peugeot Ram Vauxhall Free2move and Leasys Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years Join our world class team and culture and contribute to our core mission which is enhancing our customers experience Position Summary The Lease Processor II is responsible for verifying and processing lease contract packages to ensure each file is accurate and complete before funding Essential Duties and Responsibilities Review lease contract documents to ensure conformity with Stellantis Financial Services SFS policies Ensure contracts submitted for funding are complete accurate and reflect proper approval authorities specifically Truth In Lending and Regulation M disclosures and ensure the accurate calculation and correct disclosure of federal mandated fees Inspect the lease package documentation for any suspicious or fraudulent information Verify calculations on the contracts before funding and prepare completed files for funding Perform financial calculations such as payoffs rebates residuals payments money factors lease worksheets vehicle registration drivers license residence and insurance coverage Inform the manager of discrepancies in the contract package or verification of information and note the file Maintain confidentiality when accessing personal information of consumers including but not limited to Social Security numbers and dates of birth Follow up with Dealership Sales team and other internal partners to resolve all non compliant funding issues via Dealer Chat email and InboundOutbound Calls Perform other duties as assigned Qualifications and Competencies Required To perform this job successfully an individual must be able to perform each essential duty satisfactorily The requirements listed below are representative of the knowledge skill andor ability required Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions Required Experience Minimum 1 year experience as a loanlease processor in auto funding Education High school diploma andor GED Skills Required Strong attention to detail and sound judgment skills Strong analytical reasoning abilities Excellent verbal reasoning and written communication skills Strong interpersonal skills and business acumen Excellent planning leading and problem solving skills Proficient in using lease software and Microsoft Office Suite Ability to multitask and prioritize multiple files effectively and efficiently Qualifications Preferred Experience Captive finance company andor lease experience Overtime required on an as needed basis Travel 0 10 as required on an as needed basis Must have reliable transportation and live within a commutable distance to one of the following cities Dallas TX; Phoenix AZ Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions While performing the duties of this Job the employee is regularly required to sit use hands to finger handle or feel reach with hands and arms and talk or hear Required to use a headset and telephone for calls The employee is occasionally required to stand walk and stoop kneel crouch or crawl The employee must occasionally lift andor move up to ten pounds Specific vision abilities required by this job include close vision Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions The noise level in the work environment is usually moderate Work Schedule This position requires the ability to work various shifts to accommodate business needs Monday through Friday and on weekends as needed Stellantis Financial Services Inc SFS is an equal opportunity employer and is committed to providing its employees with an environment that is free of harassment discrimination and intimidation It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race color religion sex age national origin disability pregnancy sexual orientation veteran status gender identity or expression change of sex andor transgender status or any protected status Candidates must possess authorization to work in the United States This policy applies to recruitment and placement promotion training transfer retention rate of pay and all other terms and conditions of employment Employment and promotion decisions will be based solely on merit ability achievement experience conduct and other legitimate business reasons