First line supervisor resume examples from 2025

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Updated March 26, 2025

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First line supervisor resume

Marie Hart

(970) 555-6765 | mhart@example.com

Louisville, KY | 67958 N. Cedar Rd. - 52129

Work experience

2020 - Present
First Line Supervisor, United Parcel Service - Louisville, KY
- monitor all employees and insure safety procedures are being followed -answer phones -computer work -payroll
- Manage general operations, manage scheduling, ensuring proper safety procedures enforced, Direct coomunication with incoming drivers.
- Employed as an outbound hub supervisor in the world's largest package sorting facility.
- Ensured proper load quality methods, safety procedures and mis-load reduction techniques.
- Trained freight handlers in general ergonomics, health and safety procedures, quality control and other performance measures.
2019 - 2020
Avionics Technician, United States Marine - Louisville, KY
- Scheduled appointments with the Apple Store when needed.
- Repaired and maintained electrical systems in all types of weather, during peace time and emergency situations.
2014 - 2019
Fabricator, Kelly Services - Louisville, KY
- read blue prints *use air and electric tools *operated press machine/starts press/adjusts speed/adjusts feeder *inspect production.
- Build custom aluminum window systems.
- Create bit fabrication molds using clay and parts according to parts list and CAD design layout.
- Assembled switch gear units using various power and hand tools.

Skills

Electronic Equipment
MIG
Continuity Checks
Tape Measure
Safety Procedures
Plastic Fabricator
Maintenance Checks
Setup
Menu Items
Evaluation Reports

Education

High School Diploma, (2014 - 2014)
,

First line supervisor resume

Kyle Flores

(550) 555-0282 | kflores@example.com

Richmond, VA | 25772 S. Maple Ave. - 14297

Work experience

2011 - Present
First Line Supervisor, United Parcel Service - Richmond, VA
- Involved with the safety training, coaching, recognizing employees.
- Communicate with hub management in regards to changes to inbound freight Payroll verification Administer safety training test to employees.
- Manage general operations, manage scheduling, ensuring proper safety procedures enforced, Direct coomunication with incoming drivers.
- Complete weekly DMP audit to make sure everything is in compliance with OSHA and company standards.
- maintain, and administer Windows NT and Novell NetWare based network systems.
2009 - 2011
Section Leader, Amscot Financial - Orlando, FL
- Ensured operational and compliance requirements were being met by all employees and all security procedures were being followed.
- Assist in creating new orientation briefings for new personnel detailing career developmental advancements.
- Managed and supervised the installation of all utilities throughout a new 56,000 square foot facility.
- Coordinated, planned and scheduled Kaizen efforts across a large cross-functional team.
- Oversee project execution and compliance with project management methodology to ensure the best quality, most efficient and repeatable project delivery.
2000 - 2009
Team Leader, Lowe's - Orlando, FL
- Provide quality customer service; assist customers with product knowledge, special orders and conflict resolution.
- Maintain quality associates in my area, constantly seeking new ways improve sales and customer service.
- Inventory, ordering and pulling customer orders.
1995 - 2000
Sergeant, State of Florida - Orlando, FL
- Subject matter expert in air combat maneuvering and aircraft carrier qualification.
- Trained in the use of crew serve weapon systems, tear gas and explosives.
- Boot Camp @ MCRD San Diego award for being platoon top shooter.
- Retired E-5 in charge of the section.

Skills

Sales Floor
Communication
Hazardous Materials
Operational Tasks
Store Management
Daily Activities
Job Performance
Payroll
Blotter
Reconnaissance

Education

Certificate, Psychology (1994 - 1995)
University of Central Florida
Orlando,

First line supervisor resume

Anthony Riley

(240) 555-3762 | ariley@example.com

Houston, TX | 52766 W. Park St. - 76170

Work experience

2020 - Present
First Line Supervisor, United Parcel Service - Houston, TX
- Reviewed daily operation reports to manage safety, performance, and service.
- Maintained daily operations unloading, sorting and loading of time sensitive packages.
- Direct supervision of package handlers.
2016 - 2020
Section Leader, United States Marine - Camp Pendleton South, CA
- Provided financial business development and advisory services to individuals, families and businesses.
- Ensured that marines were tactful, and combat ready.
- Enforced safety and risk management into daily activities resulting in zero accidents or incidents.
2015 - 2016
Team Leader, American Express - Phoenix, AZ
- Compiled monthly production, UPH (units per hour) and error statistics on each direct report.
- Provided production support and solution oriented results while deploying and maintaining critical infrastructure.
2014 - 2015
Sergeant (Part-Time), Anderson Security Agency - Phoenix, AZ
- Responded and managed emergency as well as domestics and general calls; also enforced traffic regulations.
- Perform monthly audits on facility to ensure compliance with policy and procedure
- Enforce Operation Security procedures and adherence to safety procedures involving launcher firing.

Skills

Communication
Customer Service
Company Policies
Facility
Safety Procedures
Technical Guidance
Product Knowledge
Internet
Sergeants
Project Management

Education

Associate's Degree, Criminal Justice (2013 - 2015)
Arizona State University
Phoenix,

First line supervisor resume

Bobby King

(700) 555-9364 | bking@example.com

Secaucus, NJ | 65527 E. First St. - 66675

Work experience

2017 - Present
First Line Supervisor, United Parcel Service - Secaucus, NJ
- Assist HR team in recruitment and orientation activities.
- Manage processes to align with company, OSHA, and DoT safety procedures.
- Participate in business/ safety meetings (KPI) monitor production rates and troubleshoots equipment.
- Prepared and managed safety procedures in accordance with company, OSHA, and DOT guidelines.
2014 - 2017
Section Leader, United States Marine - Jacksonville, NC
- Achieved zero accidents by maintaining and stressing safety procedures throughout the shop.
- Maintain cleanliness of work and serving areas throughout the day, practicing clean-as-you-go procedures.
- Trained logistical Soldiers on combat patrol procedures to have no loss of equipment during Operation Enduring Freedom.
- Decorated soldier with multiple combat deployments, chosen above peers to lead priority missions.
2012 - 2014
Team Leader, FedEx - New York, NY
- Ensured adherence to company policies and procedures.
- Resolved customer issues, handled customer complaints, and rectified dissatisfaction.
- Work flexible schedule to reach company goals and business needs, while taking care of customer product.
2004 - 2012
Sergeant, HANDS ON THERAPY - Orlando, FL
- Facilitated new recruiter orientation and trained each on proper procedures for processing future military service members.
- Provided customer service and assistance to visitors of the facility.
- Prepare work schedules and supervise 46 security officers to ensure efficiency operation of Department policies and procedures.
- Served on a control desk, and dispatched Police Officers and received messages.
- Developed school safety plans for a coordinated response of emergency personnel to respond to school sites in critical situations.

Skills

Facility
Daily Operations
Food Service
Twitter
Daily Activities
Procedures
Police Department
Sergeants
Annual Training
MOS

Education

Bachelor's Degree, Liberal Arts (2001 - 2004)
University of Central Florida
Orlando,

First line supervisor resume

William Black

(390) 555-7924 | wblack@example.com

New York, NY | 89165 N. Cedar St. - 42017

Work experience

2015 - Present
First Line Supervisor, Ps Services - New York, NY
- Implemented Energy Process Improvements - Responsible for Combustion Safety (Design, Testing And Safety Procedures 6/1984-11/2002)
- Ensured customer satisfaction by resolving customer complaints and assisting agents with escalated calls.
- Observed and evaluated workers and work procedures in order to ensure quality standards and service.
- Approved direct report higher risk task processing such as Taxpay / Direct Pay wire approvals.
2010 - 2015
Section Leader, Ps Services - New York, NY
- Jump master for Airborne operations in combat, police and peacetime environments.
- Train all new employees and coach existing employees on product processing procedures and guidelines set forth by the company.
- Maintained Squads readiness and effectiveness for combat through vigorous training and testing.
2009 - 2010
Captain, Morton's The Steakhouse - New York, NY
- Commit and adhere to all corporate standard operating procedures.
- Tear down and set-up Banquet functions.
- Organized meetings to introduce new procedures and sale promotions, and conducted needed training associated with these changes.
- Addressed diner complaints with kitchen staff and served replacement menu items promptly.
2008 - 2009
Deputy Sheriff (Part-Time), Union County Sheriff's Department - New York, NY
- Provided public safety by maintaining order, responding to emergencies, and protecting people and property.
- Recorded, stored and protected evidence collected at a crime scene and assisted local and state agencies with law enforcement investigations.
- Maintain and demonstrate proficiency in the use and care of firearms, restraints and restraint methods, equipment and emergency procedures.

Skills

Procedures
R
Communication
Emergency
Weapon Systems
Company Policies
Daily Operations
Heavy Instruments
Inmate Population
Positive Attitude

Education

Associate's Degree, Criminal Justice (2007 - 2009)
John Jay College of Criminal Justice of the City University of New York
New York,

How to write a first line supervisor resume

Craft a resume summary statement

Put a resume summary on the top of your resume to highlight your accomplishments. A resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to write a strong, impressive resume summary:

Step 1: Start with your current job title, or the one you aspire to. Are you a passionate manager? A skilled analyst? It's a good starting point.

Step 2: Next put your years of experience in first line supervisor-related roles.

Step 3: Now is the time to put your biggest accomplishment or something you are professionally proud of.

Step 4: Read over what you have written. It should be 2-4 sentences. Your goal is to summarize your experience, not recite your resume.

These four steps should give you a strong elevator pitch and land you some first line supervisor interviews.

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List the right project manager skills

Your Skills section is an easy way to let recruiters know you have the skills to do the job. Just as importantly, it can help your resume not get filtered out by hiring software. Here is how to make the most of your skills section and make sure you have the right keywords:

Look at the job listing and skills listed. You need to include the exact keywords from the job description to get your resume in front of an actual human. Do you have those skills? Fantastic! Be sure to list them.
Include as many relevant hard or technical first line supervisor skills as possible for each job you apply to.
Be specific with the skills you have and be sure you are using the most up to date and accurate terms.

These five steps should give you a strong elevator pitch and land you some first line supervisor interviews.

Here are example skills to include in your “Area of Expertise” on a first line supervisor resume:

Safety Procedures
Personnel Actions
Corrective Action
Logistical Support
Conflict Resolution
Combat
Food Preparation
Customer Complaints
Professional Development
Preventive Maintenance

Quality Standards
First-Line Supervisors
Risk Management
Hazardous Materials
Management Functions
Support Equipment
Food Service
Production Schedules
Safety Program
Training Programs

Evaluation Reports
Technical Guidance
Performance Evaluations
Safety Rules
Customer Inquiries
Hr
Personnel
Effective Leadership
Operational Procedures
Corrective Maintenance

Zippia’s AI can customize your resume for you.

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How to structure your work experience

Your work experience should be structured:

With your most recent roles first, followed by earlier roles in reverse chronological order.
Job title, along with company name and location on the left.
Put the corresponding dates of employment on the left side.
Keep only relevant jobs on your work experience.

How to write first line supervisor experience bullet points

Your resume is not a list of responsibilities or a job description. Instead, it is your chance to show your accomplishments and show why you're good at what you do.

Use the What, How, and Why format. Answering these questions turns a bland job description into an effective showcase of your abilities.
What were your responsibilities or goals?
How did you accomplish them?
Why were your results important? (How did it impact your company? Can you quantify the results in numbers? )

Here are great bullet points from first line supervisor resumes:

Work history example #1

First Line Supervisor

United Parcel Service

Established personal functions including but not limited to payroll actions and the implementation and enforcement of personnel procedures.
Supervised employees in logistics, package handling and safety while adhering to FAA and OASHA regulations.
Motivated/trained part-time employees on the significance of the UPS Logistics System for loading/unloading UPS trucks.
Maintained/updated trailers information with dispatchers to according to logistics schedules in computer system.
Synchronized outbound operations in high capacity areas insuring correct package handling methods and procedures.

Work history example #2

Maintenance Technician

McDonald's

Performed preventive maintenance on the restaurants' HVAC, water filtration, and lighting systems.
Cleaned HVAC/Exhaust units and roof of debris.
Policed landscaping around facility and parking lot detail.
Assisted maintenance crew in electrical and minor mechanical maintenance projects on University General Hospital facility and grounds.
Prepared reports, analyzed data, and made recommendations for improving facility operations and solving maintenance-related problems.

Work history example #3

First Line Supervisor

Air National Guard

Served as the Maintenance squadron Computer System Administrator.
Led the Six Sigma Green Belt Project for Coin Management, which reduced national coin inventory balances by over $20M.
Reviewed and track clearance caseload and assisted in compiling management metrics.
Implemented and co-administered a SharePoint website with process guides to better identify, troubleshoot and resolve customer concerns.
Provided oversight and management of the Group's clearance processing and badging to ensure efficient and effective service delivery.

Work history example #4

Non-Commissioned Officer

US Air Force Insurance Fund

Authored squadron fitness policy letter ensuring member understanding and compliance with Air Force regulations.
Earned two Air Force achievement medals for two independent operational readiness inspections.
Established and evaluated performance and training standards and ensured compliance with all directives and policies/procedures.
Led senior leader through grueling media training; successfully prepared him for future encounters.
Directed and advised subordinates in military preparedness, procedures, and guidelines to help individuals achieve a professional military bearing.

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Add an education section to your resume

The education section should display your highest degree first.

Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.

If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.

Here are some examples of good education entries from first line supervisor resumes:

High School Diploma

2014 - 2014

Certificate in psychology

University of Central Florida, Orlando, FL

1994 - 1995

Highlight your first line supervisor certifications on your resume

Certifications are a great way to showcase special expertise or niche skills. Some jobs even require certifications to be hired.

Start simple. Include the full name of the certification. It's also good to mention the organization that issued the certification. Next, specify when you obtained the certification.

If you have any of these certifications, be sure to include them on your first line supervisor resume:

OSHA Safety Certificate
Security 5 Certification
Certified Aviation Manager (CAM)
Equipment Management Specialist (EMS)
Advanced First Aid & CPR

Updated March 26, 2025

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