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First line supervisor skills for your resume and career

Updated January 8, 2025
6 min read
Below we've compiled a list of the most critical first line supervisor skills. We ranked the top skills for first line supervisors based on the percentage of resumes they appeared on. For example, 27.7% of first line supervisor resumes contained safety procedures as a skill. Continue reading to find out what skills a first line supervisor needs to be successful in the workplace.

15 first line supervisor skills for your resume and career

1. Safety Procedures

Safety procedures are a set of standardized procedures, that ensures minimal to no risk to people, resources, and the work environment. A company follows the step-by-step safety procedures as it they not only keep the customers and the employees safe, but also help in avoiding legal claims.

Here's how first line supervisors use safety procedures:
  • Enforce Operations Security procedures and adherence to safety procedures involving launcher firing.
  • Handled orientation and training for food preparation, and in service, sanitation, and safety procedures.

2. Personnel Actions

A personnel action means any action taken which affects compensation, appointment, promotion, transfer, assignment, reassignment, reinstatement, evaluation of performance, layoff, dismissal, discipline, commendations, or any other action that affects the status of employment, etc. For example organizational reassignment, hiring an employee, or an employee leaving the company, are represented by separate personnel actions.

Here's how first line supervisors use personnel actions:
  • Involved in all aspects of strategic planning and tactical application, risk mitigation, and personnel actions.
  • Provided technical guidance for personnel actions, ordered publications & forms, reproduced material & mail distribution.

3. Corrective Action

Here's how first line supervisors use corrective action:
  • Develop corrective actions plans and performs disciplinary actions as needed to maintain performance and company standards.
  • Performed health/safety and housekeeping audits to identify personnel hazards and initiated corrective action when necessary.

4. Logistical Support

Here's how first line supervisors use logistical support:
  • Provided uninterrupted supply and logistical support to five large organizations during continuous combat operations.
  • Supervised a team of eleven while providing logistical support to the organization.

5. Conflict Resolution

Conflict resolution is an often necessary skill in business, employed for processes such as contract negotiations, legal matters, and even personal, emotional situations and conflicts. It is the ability to find and create an appropriate and peaceful solution to some sort of dilemma or argument in which two or more parties are involved. The resolution itself must benefit and satisfy all parties and this is what makes it so difficult to reach a peaceful point sometimes.

Here's how first line supervisors use conflict resolution:
  • Performed conflict resolution initiatives regarding complaints, conducted individual claims compensatory decisions, and approved or denied insurance claims.
  • Performed human resource duties including employee conflict resolution, year-end performance reviews, and implementing salary and promotion decisions.

6. Combat

Combat is a violent conflict between two parties. Combat can be held by using weapons or unarmed. The fighting between the armed forces of different countries can also be called combat and the main purpose of the combat is to eliminate and stop your opponent from achieving their goal.

Here's how first line supervisors use combat:
  • Completed Cavalry Scout Training, Combat Lifesaver, Information Assurance Certification Program, Drivers Training, and Professional Development leadership course.
  • Planned, coordinated, supervised, and participated in activities pertaining to organization, training, combat operations and intelligence.

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7. Food Preparation

Here's how first line supervisors use food preparation:
  • COOK, CLEAN, SERVE FOOD, DELIVERY, First-Line Supervisors of Food Preparation and Serving Workers
  • Perform food preparation and serving duties such as carving meat and serving alcoholic beverages.

8. Customer Complaints

Here's how first line supervisors use customer complaints:
  • Resolved customer complaints while maintaining a positive work environment.
  • Evaluate new products and resolve customer complaints.

9. Professional Development

Professional development means to have the essential training certification or education with the purpose of earning and having a successful career. Every job requires a different set of skills. However, new skills may be needed in the future. Professional development, in this regard, helps people to develop and polish the skills and become efficient workers.

Here's how first line supervisors use professional development:
  • Monitored and tracked daily professional development by utilizing individual development plan through counseling and programs that are approved through the military.
  • Trained, mentored and counseled subordinate personnel on personal and professional development topics and imposed disciplinary action when necessary.

10. Preventive Maintenance

Here's how first line supervisors use preventive maintenance:
  • Managed weekly and monthly preventive maintenance checks and services resulting in excellent operation readiness ratings.
  • Conducted Maintenance Meeting for Preventive Maintenance Schedule and Capital Projects Planning and Installation.

11. Quality Standards

Quality standards are a specific level of standards of products that are set by the companies for the customers that have to be met and maintained throughout the process until the time of delivery. Quality standards are information that includes the customer's requirements, guidelines, and characteristics for the needed final product or service.

Here's how first line supervisors use quality standards:
  • Maintained production performance quality standards and productivity goals throughout the shift.
  • Plan, schedule and monitor the production process from conception to final product, ensuring that rigorous quality standards are met.

12. First-Line Supervisors

Here's how first line supervisors use first-line supervisors:
  • Inventory Specialist, First-Line Supervisors of Office and Administrative Support Workers
  • General Foreman, First-Line Supervisors of Construction Trades and Extraction Workers

13. Risk Management

Risk management is the method of recognizing, evaluating, and managing risks to an organization's resources and profits. Financial insecurity, regulatory liability, strategic management mistakes, incidents, and natural hazards are just some of the challenges or dangers that could arise. For digitalized businesses, IT security vulnerabilities and data-related threats, as well as risk management techniques to mitigate them, have become top priorities.

Here's how first line supervisors use risk management:
  • Implemented and integrated Composite Risk Management principles into daily operations that minimized injuries during long working hours in harsh environmental conditions.
  • Enforced risk management through counseling of individuals on safety resulting in zero safety-related incidents as a Squad Leader.

14. Hazardous Materials

Any substance or good that is harmful to human health as well as the environment are called hazardous materials. Such materials must be handled carefully to avoid any mishaps. Harmful gases. chemicals, strong medicines or drugs, radioactive elements required for radiation purposes, a human blood sample that carries germs, all of these are considered hazardous materials.

Here's how first line supervisors use hazardous materials:
  • Handled, organized, and accounted for hazardous materials, overseeing the cataloging and transportation of $250,000 worth of materials.
  • Safeguarded and managed $21.5 million worth of ammunition, JP8, and hazardous materials.

15. Management Functions

Here's how first line supervisors use management functions:
  • Perform management functions relative to staff supervised.
  • Coordinated attendance control and resource management functions.
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List of first line supervisor skills to add to your resume

First line supervisor skills

The most important skills for a first line supervisor resume and required skills for a first line supervisor to have include:

  • Safety Procedures
  • Personnel Actions
  • Corrective Action
  • Logistical Support
  • Conflict Resolution
  • Combat
  • Food Preparation
  • Customer Complaints
  • Professional Development
  • Preventive Maintenance
  • Quality Standards
  • First-Line Supervisors
  • Risk Management
  • Hazardous Materials
  • Management Functions
  • Support Equipment
  • Food Service
  • Production Schedules
  • Safety Program
  • Training Programs
  • Evaluation Reports
  • Technical Guidance
  • Performance Evaluations
  • Safety Rules
  • Customer Inquiries
  • Hr
  • Personnel
  • Effective Leadership
  • Operational Procedures
  • Corrective Maintenance
  • Performance Management
  • Warehouse Operations
  • Federal Regulations
  • Unscheduled Maintenance
  • Quality Goods
  • Electrical Systems
  • Performance Standards
  • Security Rules
  • DOD
  • Physical Security
  • EEO

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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