Technology Risk Manager
First Merchants Bank job in Columbus, OH
Job Description
First Merchants Bank is seeking a Technology Risk Manager to join our team. The Technology Risk Manager will play a key role in executing and managing technology risk mitigation strategies and programs. This position will focus on the implementation and operational aspects of Business Continuity Planning (BCP), Records Retention, general technology risk management, and optimizing our Archer Governance, Risk, and Compliance (GRC) system.
As part of this role you will:
Business Continuity Planning:
Ensure the maintenance of the business continuity management framework that includes policies, procedures, and guidelines.
Develop, maintain, and coordinate the scheduling of business impact analyses, risk assessments, process and system inventories, and recovery strategies to maintain compliance audits, policies, and standards.
Administer business continuity plans, ensuring they align with regulatory requirements and industry standards.
Collaborate with internal stakeholders to enhance, develop, or lead training and awareness programs for business continuity planning.
Maintain and propose metrics to objectively assess the bank's business continuity program and disaster recovery capabilities. Make recommendations for improvements.
Records Retention:
Ensure the maintenance and compliance of the records retention program in close partnership with legal to ensure compliance with applicable laws, regulations, and internal policies.
Develop and ensure the maintenance of the records retention policies, procedures, and guidelines to ensure compliance with regulatory and auditing requirements.
Collaborate with relevant departments to enhance, develop, or lead training to ensure the proper storage, retrieval, and disposal of records in accordance with legal and regulatory requirements.
Conduct or lead periodic assessments and reviews of records retention program to identify gaps and propose corrective actions.
Maintain and propose metrics to objectively assess, understand, and support effective program management, compliance, and continual improvement.
Data Privacy:
Collaborate with legal, compliance, and data governance teams to ensure the bank's adherence to data privacy requirements, policies, procedures, and guidelines.
Maintain and propose metrics to objectively assess and understand compliance with regulatory requirements and to identify potential risks and issues.
Line 1 Technology Risk Management
Facilitate and support processes to align with the enterprise risk management framework to identify, assess, and monitor technology risks.
Participate in or lead periodic risk assessments to maintain an effective technology risk register.
Collaborate with stakeholders and process owners to help implement risk mitigation strategies and controls to address identified technology risks.
Collaborate with operational business units to monitor and understand the effectiveness of remediation plans and support risk acceptance.
Maintain risk registers and ensure accurate reporting of risk status and metrics.
Participate in audits to maintain compliance with relevant policies, standards, and regulatory requirements.
Maintain effective communication channels, management tools, and metrics to provide transparency and accountability in a risk-based culture.
Partner and collaborate with Line 2 Technology Risk Management to maintain alignment in governance to ensure an effective, credible challenge practice.
Collaborate with operational business units to support effective technology risk governance.
Maintain metrics to objectively assess and understand the effectiveness of risk management practices, support continual improvement, and help with strategic planning.
GRC System:
Work with various stakeholders on the optimization of the bank's GRC system to maintain effective risk management processes by recommending, implementing, or improving workflows, training, reporting, and dashboards.
Plan and facilitate upgrades, enhancement testing, and changes by working with management teams to verify needs are well defined and changes are implemented seamlessly into the production environment to increase process efficiency and/or satisfy business needs.
To be successful in this position we require the following:
High school diploma or equivalent (GED).
A minimum of five (5) years of experience in risk management, information security, compliance, or a related field.
Knowledge of risk management frameworks, methods, or standards (e.g., NIST, ISO 27001, FAIR, ISO 22301, or ISO 9001).
Experience with GRC systems (e.g., Archer).
The following would be a plus:
Relevant certifications, such as Information Technology Information Library (ITIL) or Certified Information Systems Auditor (CISA).
First Merchants offers the following:
Base Pay PLUS Bonuses
Medical, Dental and Vision Insurance
401k
Health Savings and Flexible Spending Accounts
Vacation/Sick Time
Paid Holidays
Paid Parental Leave
Tuition Reimbursement
Additional Benefits
A little about us:
First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy.
Our Vision is:
To enhance the financial wellness of the diverse communities we serve.
Our Mission is:
To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.
Our Team:
"We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging."
Apply today to begin your career with us!
Client Relationship Representative (Universal Banker)
First Merchants Bank job in Dublin, OH
Job Description
First Merchants Bank is seeking a Customer Relationship Representative to join our team! This full time position will focus on providing high quality customer service by accurately and efficiently completing bank transactions and suggesting the products and services that meet the current and future financial needs of bank customers. We support you so you can exceed personal sales and service goals while delivering a meaningful customer experience.
As part of this role you will:
Provide excellent customer service by:
Responding to customer requests for banking transactions.
Answering customer inquiries and problems with solutions that meet the customer's current needs.
Continually building customer loyalty and customer advocates.
Contribute to overall banking center operation by:
Balance cash, daily transactions, vault and ATM.
Understanding and ensuring compliance, regulations and reporting.
Following information security policy and verification procedures to protect customer privacy.
Assist with opening and/or closing banking center.
Actively participate in a high performing sales environment by:
Selling bank products, making customer referrals and other activities to support the goals.
Knowing about all bank products.
Participating in daily/weekly meetings and coaching sessions.
Lead and act as an example to others by:
Training, coaching, and guiding staff with operational and sales skills.
Attending and/or completing applicable and required training sessions.
Actively participating in leading the sales and service activities at the Banking Center.
Assisting in banking center operations and ensure policies and procedures are followed.
To be successful in this position, we require the following:
High School Diploma or Equivalent.
Minimum of 6 (six) months of experience selling products or services.
Minimum of 1 (one) year of sales, banking and/or related experience.
S.A.F.E. Act Registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). This must be met within 3 (three) months of hire date.
Obtain Notary Public designation.
Ability to multi-task in a fast-paced environment.
In-depth knowledge of products/services offered by the bank (all lines of business).
The following would be a plus:
Prior banking experience.
Ability to sell and cross-sell bank products and services.
First Merchants offers the following:
Base Pay PLUS Bonuses
Medical, Dental and Vision Insurance
401k
Health Savings and Flexible Spending Accounts
Vacation/Sick Time
Paid Holidays
Paid Parental Leave
Tuition Reimbursement
Additional Benefits
A little about us:
First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy.
Our Vision is:
To enhance the financial wellness of the diverse communities we serve.
Our Mission is:
To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.
Our Team:
"We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging."
Apply today to begin your career with us!
Treasury Management Advisor III - Corporate Healthcare
Remote or Columbus, OH job
As a Treasury Management Advisor III - Corporate Healthcare, you will play a pivotal role in driving the growth and success of our treasury management business at Huntington Bank. You will deliver sophisticated treasury solutions tailored to complex business needs and take full ownership of the sales cycle for cash management, liquidity, card, and merchant services deals. This includes the full sales cycle, from initial prospecting and consultative discovery through proposal, negotiation, and implementation.
In this role, you will act as a trusted advisor to both clients and prospects, providing insightful guidance and strategic advice on treasury management practices. Your ability to understand and anticipate the unique requirements of each client will be crucial in delivering value-added solutions that enhance their financial operations.
Duties & Responsibilities
Strategic Business Development: Target and win opportunities with large, complex clients using advanced consultative selling techniques
Existing Client Management: Leverage your expertise to maintain and expand existing customer relationships, ensuring that our clients receive exceptional service and tailored solutions to meet their financial needs
Customized Solution Design: Lead the design of complex treasury solutions, coordinating with product specialists to address client needs
Product Pricing and Structuring: Develop and implement competitive pricing strategies and product structures tailored to meet the specific client needs
Negotiation & Deal Closing: Handle negotiations on pricing, contracts, and service-level agreements
Implementation Oversight: Ensure seamless transition from sales to implementation, coordinating with various teams
Client Portfolio Leadership: Oversee portfolio performance, ensuring revenue growth and high utilization of treasury solutions
Risk Management & Compliance: Manage risk and ensure compliance with relevant regulations
Sales Performance Management: Maintain and manage weekly and monthly sales results, ensuring timely and accurate pipeline management and monitoring to achieve sales targets
Strategic Contribution: Contribute to high-level sales strategy and product development feedback
Basic Qualifications:
8+ years' experience working with Healthcare Banking clients with revenues of $500 million and above, including both for-profit and non-profit organizations across a national footprint.
8+ years' experience addressing the complex financial needs of healthcare providers-such as hospitals, physician practices, skilled nursing facilities, and senior living communities with a strong understanding of healthcare revenue cycle management and patient payment solutions.
Bachelor's degree in business or related field
Preferred Qualifications:
Proven leadership and mentoring capabilities
Strong understanding of risk management and regulatory awareness
Certified Treasury Professional (CTP) or equivalent high-level treasury certification
Master's degree (MBA or similar) in a relevant field
Recognition for outstanding performance in treasury services sales or corporate banking
Established network of industry contacts and involvement in industry associations
Deep knowledge of treasury services/products and industry applications
Proven high sales performance and client relationship growth
Excellent communication, negotiation and presentation skills
Strong analytical and strategic planning abilities
Proficient in treasury technology and systems
#LI-Hybrid
#LI-BM1
Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
Yes
Applications Accepted Through:
12/11/2025
Huntington expects to accept applications through at least the date above, and may continue to accept applications until the position is filled.
Workplace Type:
Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Compensation Range:
$93,000 - $189,000.00 Annual Salary
The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).
Huntington is an Equal Opportunity Employer.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
Auto-ApplyHuntington Capital Markets Data & Insights Business Analyst
Columbus, OH job
Huntington Capital Markets Data & Insights Business Analyst will be responsible for gathering various swathes of data from sources throughout our company and turning that data into actionable intelligence for the capital markets and investment banking teams. The business management team will use an industry standard Client Relationship Management (CRM) platform, along with a variety of analytics tools, to deliver this information to our business partners and management team. Our new colleague will take primary responsibility for the integrity of these data systems by interacting with our Managing Director-level investment bankers and the senior Management team members and senior investment bankers and a hands-on management team.
Duties & Responsibilities:
+ Maintains, monitors, updates assigned business process and/or system.
+ Research complex problems and acts independently to resolve.
+ Analyzes existing business process and or systems and determines technical or procedural improvements and implements changes.
+ Develops and provides documentation for users and training purposes.
+ Develops operational procedures for products, services and systems supported.
+ Designs processes to meet regulatory requirements.
+ Develops and generates specialized and ad hoc reports.
+ Analyzes reports and makes recommendations for improvements in processes and /or systems.
+ Provides technical support to business unit, customers, management and other users.
+ Acts as liaison between software vendors and process/system users or between users and other corporate areas.
+ May serve as lead analyst in training or projects.
+ Plan and execute projects involving data architecture, data management, and reports.
+ Manage, maintain and integrate our database technologies.
+ Test and improve data quality and ensure that key metrics are kept up to date.
+ Build and maintain dashboards to identify trends and insights and help optimize performance.
Basic Qualifications:
+ Bachelors degree.
+ At least 5 years of experience in a business analyst role with SQL, Python, Tableau, & Excel.
+ High School diploma with 9 years of experience/education with planning and executing projects involving data architecture, data management, and reports may be considered.
Preferred Qualifications:
+ 5 or more years of experience in a business analyst role within commercial banking or capital markets.
+ Advanced analytical and mathematical skills.
+ Excellent written and verbal communication skills.
+ Ability to multitask and work in a fast-paced environment with strong organizational skills and attention to detail.
+ Ability to identify continuous improvement opportunities and solutions.
+ Ability to prioritize multiple projects.
#LI-ME1 #LI-Onsite
Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
Yes
Workplace Type:
Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Huntington is an Equal Opportunity Employer.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
Document Exceptions Specialist M-F 8am-5pm
Cincinnati, OH job
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
GENERAL FUNCTION: This position is responsible for appropriate research and resolution of consumer and commercial collateral issues as escalated by internal and external clients, the research of missing mortgage or assignments, break-in-chain requests, facilitation of affidavits of lost assignment or erroneous release requests, and review and termination of land trust or land contract assignments as received. Is the Subject Matter Expert (SME) for collateral documentation research, exception processing and Merger and Acquisition (M&A) collateral issues.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES & RESPONSIBILITIES
Processes incoming requests through CORE within established service level agreements.
Reviews and responds to incoming requests in CMT system with 24 hours.
Works with various investors, custodians, attorneys, title companies, and other customers to resolve various lien release issues to minimize financial risk to the Bank.
Completes complex research on Assignment of Mortgage issues related to merger files, CEMA loans, broker loans, or erroneous filings.
Able to process Co-Op, CEMA, External Custodian, Multiple Collateral, UCC, non-real estate and VA loans. Ensures VA Guaranty Certificates are cancelled with the appropriate VA jurisdiction.
Able to process releases of various collateral such as life insurance policies, deposit accounts, trust accounts, and brokerage accounts regarding commercial loans.
Prepares Assignment of Mortgage documents on various accounts related to merger activities. Verifies validity of Assignment requests by requiring proof of payoff or servicing from requesting entity.
Completes line of business requests to “Hold” satisfaction documents pending NSF, misapplied payments, fraud, or other issues, advises line of business if satisfaction document has already been sent for recording.
Validates erroneous release requests from various affiliates or external clients and prepares necessary documentation such as affidavits and rescissions and/or collaborates with LOB to obtain executed mortgage documents to re-secure lien on behalf of bank and mails for recording or submits for electronic recording where appropriate.
Prepares and records Warranty Deed or discharge of Assignment on various land contracts.
Performs in depth research on aged outstanding mortgage/deed-of-trust issues where proof of servicing, payoff, or invalid release cannot be provided.
Prepares lien release / satisfaction documents in accordance with state and county guidelines.
Completes all rejected / non-recorded releases returned for error within 5 business days of receipt.
Completes phone research with county clerks/recorders to obtain recording information for release.
Research missing mortgage and/or assignment files to obtain necessary information for release.
Works with third parties and lenders to obtain assignments of mortgages necessary to facilitate lien releases.
Utilizes web based and internal account system tools to validate release requests including proof of payoff, credit reports, and merger histories.
Maintains an organized and efficient work area; performs all work in accordance with established health and safety procedures.
Perform any other duties as assigned by management.
MINIMUM KNOWLEDGE, SKILLS AND RESPONSIBILITIES REQUIRED:
High School Diploma or equivalent; college degree is a plus.
Minimum 3 years banking operations experience in consumer or commercial mortgage loans.
Excellent verbal and written communication skills are required, as the candidate will be responsible for communicating with various members of the document recording staff, LOBs, and provide reporting to management.
Strong analytical skills and attention to detail required.
Ability to research and utilize multiple bank and external programs to obtain needed information for document preparation and recording.
Ability to multi-task and effectively prioritize assignments and projects in a fast-paced work environment.
#LI-EG1
Document Exceptions Specialist M-F 8am-5pm
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner.
LOCATION -- Cincinnati, Ohio 45227
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
Auto-ApplyBranch Intern
Canfield, OH job
Why Stifel Stifel strives for a culture that puts its clients and associates first: a culture where everyone belongs, everyone is welcome, and everyone contributes to the success of our clients, their careers, and the firm as a whole. Let's talk about how you can find your place here at Stifel, where success meets success.
What You'll Be Doing
The Branch Intern will performing a wide variety of complex and confidential administrative duties for the Financial Advisors (FA), branch support staff, and branch management. This position will also participate in special projects.
What We're Looking For
* Administrative duties as needed such as answering phones, filing, scanning, travel and expense reports, data entry, and scheduling appointments.
* Collection of information needed for performance reports and coordinating the appropriate paperwork and materials for client meetings.
* Perform general clerical duties related to daily branch operation.
* Participate in special projects for Financial Advisors and for the branch.
What You'll Bring
* Ability to organize large amounts of information and prioritize workload to meet deadlines.
* Effectively collaborate and work as a team with a diverse group of individuals.
Education & Experience
* Minimum Required: 1-2 years industry related college coursework
Licenses & Credentials
* Minimum Required: None
Systems & Technology
* Proficient in Microsoft Excel, Word, PowerPoint, Outlook
About Stifel
Stifel is more than 130 years old and still thinking like a start-up. We are a global wealth management and investment banking firm serious about innovation and fresh ideas. Built on a simple premise of safeguarding our clients' money as if it were our own, coined by our namesake, Herman Stifel, our success is intimately tied to our commitment to helping families, companies, and municipalities find their own success.
While our headquarters is in St. Louis, we have offices in New York, San Francisco, Baltimore, London, Frankfurt, Toronto, and more than 400 other locations. Stifel is home to approximately 9,000 individuals who are currently building their careers as financial advisors, research analysts, project managers, marketing specialists, developers, bankers, operations associates, among hundreds more. Let's talk about how you can find your place here at Stifel, where success meets success.
At Stifel we offer an entrepreneurial environment, comprehensive benefits package to include health, dental and vision care, 401k, wellness initiatives, life insurance, and paid time off.
Stifel is an Equal Opportunity Employer.
Auto-ApplyTreasury Management Officer
Olde West Chester, OH job
About Working at Commerce
Building a career here is more than just steps on a ladder. It's about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn't stop there. Our culture is about our people, the ones in our communities and the ones that work with us.
Here, you'll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You'll have the space and resources to grow into the best version of yourself. Because our number one investment is you.
Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let's talk.
Compensation Range
Annual Salary: $102,500.00 - $175,500.00 (Amount based on relevant experience, skills, and competencies.)
Essential Functions
Develop new business primarily with prospects, as well as existing clients assigned territories
Maintain a high level of qualified in-person calling activity, completing responses to customer or prospect request for proposal and general sales activity
Maintain senior level contact with top and high priority customers
Develop territory plans, account strategies, and call plans required to consistently achieve revenue and profit goals
Coordinate calling activity with assigned Relationship Manager
Provide account reviews for assigned top priority customers
Participate in independent and/or joint calling with product partners
Assist in general marketing activity as required for trade shows and other targeted industry events
Perform other duties as assigned
Knowledge, Skills & Abilities Required
Strong sales knowledge of treasury management
Strong finance and banking knowledge
Strong understanding of value propositions related to treasury service applications within corporate treasury functions
Advanced account management skills
Consistent ability to effectively and efficiently resolve customer problems
Excellent expense management skills
Proven successful track record within team selling and lead sharing environments
Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
Ability to maintain a valid driver's license and meet Commerce Bank's driving record criteria; ongoing employment may be contingent upon meeting all driving requirements
Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills
Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
Advance level proficiency with Microsoft Word, Excel, Teams and Outlook
Education & Experience
Bachelor's degree in related field or equivalent combination of education and experience required
5+ years financial services experience required
2+ years business development or related experience within Treasury Services strongly preferred
For this position, Commerce Bank will review your motor vehicle driving record. If you express interest in and are considered for this position, you'll be asked to authorize our review of that record.
**Level of role is determined by knowledge, experience, skills, abilities, and education
***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Treasury Management Officer III & Senior job and contemplates a wide range of factors that are considered in determining most appropriate job level and making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $102,500 to $175,500 annually. This position will be eligible for additional compensation through performance-based incentive plan(s) that will correspond to meeting performance goals.
The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here to learn more.
Location: 9078 Union Centre Blvd, West Chester, Ohio 45069
Time Type:
Full time
Auto-ApplyRisk Leadership Program Participant 2026
Cincinnati, OH job
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
GENERAL FUNCTION:
Fifth Third Bank Leadership Programs (LPs) are designed to provide meaningful work experience and develop future organizational leaders. The Risk Leadership Program (RLP) consists of comprehensive on-the-job training supplemented by educational opportunities focused on banking, business, risk management, leadership and professional skills. The RLP is designed to enhance the career progression and performance of its participants through: exposure to a variety of risk management disciplines, mentor relationships with senior leaders, formal and informal performance feedback, leadership and team building opportunities and community service.
The full-time leadership program is located in Cincinnati and structured in four rotations over a 24-month period. RLP rotation assignments are based on business need, skillset and interest and may include opportunities in Operational Risk, Compliance, Credit Risk, Market Risk, or other areas within the Risk division. The RLP offers two well-defined tracks to prepare participants for careers in Risk Management, with an emphasis on either Governance & Oversight or Data Analytics based on the participant's program focus. During the program, participants rotate among different teams, becoming an integral member of each one so they can fully collaborate on key initiatives.
Risk Leadership Program Participants (RLPs) are responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. They are accountable for always doing the right thing for customers and colleagues, and ensure that actions and behaviors drive a positive customer experience. While operating within the Banks risk appetite, RLPs achieve results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
DUTIES AND RESPONSBILITES:
Perform work assignments as determined by the assignment leader while rotating through various departments.
Provide credible challenge, risk identification, escalation and oversight to business processes, products, projects or control environments.
Identify and interpret risk trends via data analysis. Create risk reporting to drive business action and awareness.
Learn about industry standards, laws and regulations that apply to the banking industry. Ensure Fifth Third's compliance with applicable regulations and champion regulatory excellence within the organization.
Create and present a formal presentation at the end of each rotation.
Attend formal training classes, supplementing the on-the-job learning that occurs in each rotation.
Actively participate in community involvement projects.
Build a network of resources within the Risk division and supporting areas.
Perform any other duties as assigned.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
Upon hire, a completed four-year undergraduate Bachelor's degree in business with a graduation date within fall 2025 - spring 2026
Cumulative GPA of 3.0 or above
Bachelor's degree in Insurance/Risk Management, Accounting, Economics, Finance, or Humanities - Psychology, Criminal Justice, Sociology, Pre-Law (or other relevant major)
Relevant internship and/or co-op experience.
Campus involvement/leadership experience
Outstanding written and verbal communication skills, critical thinking and intellectual curiosity skills, analytical and problem-solving skills, and strong attention to detail.
Basic Microsoft Office proficiency (Excel, PowerPoint)
Self-starter with ability to complete both guided and self-directed learning activities
Strong proficiency in critical thinking, leadership, business acumen and teamwork as demonstrated through extracurricular activities, work experience, and/or academic activities.
Must be authorized to work in the U.S. without the need for employment-based immigration sponsorship now or in the future
#EarlyCareers
#Risk
#Launchpoint
Risk Leadership Program Participant 2026
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner.
LOCATION -- Cincinnati, Ohio 45202
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
Auto-ApplyTM Technical Lead Specialist
Cincinnati, OH job
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
GENERAL FUNCTION:
Under minimal supervision, partners with Implementation Project Managers, Technical Specialists, Treasury Management Business Line, IT Dev/Support, and other business partners to code for file based customer transmissions to mainframe and other systems, test files, troubleshoot, implement into production, and resolve complex technical implementation problems. Uses expertise to implement file-based transmissions into production and resolve technical implementation issues and ensure that project goals are met.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
Position not available for immigration sponsorship
ESSENTIAL DUTIES & RESPONSIBILITIES:
Code file based transmissions set ups for multiple Treasury Management applications both on the mainframe and in open systems.
Learn process to utilize Sterling Map Editor to create file Maps.
Test files with customer, resolve issues through code updates and implement into production.
Provide input to Project Managers, Technical Specialists and Commercial Clients when defining product specifications and project scope, for custom projects.
Provide guidance and context in prioritizing and determining complexity of custom project requests.
Provide input to project plans, work assignments, target dates and other aspects of assigned implementation projects.
Partner with Product Management and the technical areas in the research and resolution of product, system, and conversion issues.
Possess a sound understanding of business systems and industry requirements.
Review operational procedures and product features and recommends changes for improvement with an emphasis on increasing customer experience.
Play a key role in the planning and implementation of TM initiatives and product enhancements and conversions by sharing product knowledge and completing assigned action items.
Assist in the development of strategic partnerships with the business unit in order to further develop a solid knowledge base of the business line, including the business plan, products, and processes.
Continue to enhance a strong base knowledge of relevant product standards as it relates to workflow, process, and problem resolution and provide input on improvement opportunities.
Help drive projects toward completion of defined plans through direct participation in development or oversight of deliverables.
Participate and provide expertise in Lean Six Sigma tools to automate implementation processes
Work to expand knowledge of the industry and the applications utilized by Fifth Third Bank, Commercial Treasury Management, and Clients by partnering with Product Management and other key business partners.
Other duties or projects as assigned.
SUPERVISORY RESPONSIBILITIES: N/A.
MINIMUM KNOWLEDGE, SKILLS & ABILITIES REQUIRED:
Bachelor's degree with an emphasis in MIS, Finance, or Business or equivalent work experience.
Five+ years of mainframe development experience.
Solid understanding and significant experience with modern software development practices, tools, and/or hardware technologies.
Solid understanding of IT security best practices.
Excellent analytical skills and problem-solving skills.
Excellent verbal and written communication skills.
Possesses a sound understanding of business systems and industry best practices.
Experience with Microsoft office products, such as Word, Excel, PowerPoint, Project, Access and Outlook.
Ability to balance multiple priorities and meet deadlines.
Strong customer service orientation with ability to manage multiple projects simultaneously.
Excellent attention to detail.
Ability to multitask and stay focused in a fast paced environment.
#LI-MW1
TM Technical Lead Specialist
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner.
LOCATION -- Cincinnati, Ohio 45227
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
Auto-ApplyDigital Product Manager - Columbus, OH
Columbus, OH job
The Digital Product Manager leads a cross functional team in defining the vision of a strategic initiative, initiatives are broken down to defined EPICs and features. This position collaborates with business segment product leaders and UX leads to define MVPs. Engages Legal, Risk and Compliance to obtain approval on all features, participates in architecture and UX wire reviews to ensure features are properly defined and approved for execution. Is responsible for leading a strategic initiative and mentors junior level colleagues as necessary.
Duties and Responsibilities:
Identify business challenges and opportunities for improvement using data analytics, as well as customer/colleague feedback and pain points.
Understand complex processes and systems in-depth for those transactions/experiences for which you are responsible.
Conduct industry benchmarking and experience comparison with other banks and fintech capabilities.
Define EPIC and MVPs for a given initiative.
Understand how the features map to delivering business objectives and key results (OKR's).
Lead in feature definition and acceptance criteria.
Partner with colleagues across Huntington to develop a hypothesis about the root cause and collaborate on the enhancement roadmap.
Lead discussions in partnership with Solution Architects and UX leads.
Work with Legal, Risk and Compliance for approval on features.
Work with agile teams to iterate and build; focus on prioritizing the business value from different pieces of the work.
Improve speed to market for those features that will drive the most value to the company.
Work with external vendors when appropriate.
Partner with implementation teams to roll out initiatives flawlessly for customers and colleagues.
Measure performance against expectations; revisit analysis and strategy to modify approach when a variance is recognized.
Mentor junior level colleagues as necessary.
Perform other duties and assigned.
Basic Qualifications:
Bachelor's degree
4+ years of Online/Mobile Digital Experience or Agile Project Delivery Experience
Preferred Qualifications:
Digital product management or delivery experience in e-commerce, digital messaging, identity and access management, digital money movement, or customer self-service
Experience in creating re-designed Consumer or Business and Commercial Banking customer experiences
Forward-thinking and able to extrapolate learnings and industry trends to build a roadmap for the future
Ability to translate business needs to technology teams
Experience with desktop and mobile web, mobile apps, and alerts
User-centered design and usability expertise
Self-starter who develops plans and is committed to hitting delivery dates
Strong analytical skills and familiarity with the Software Delivery Lifecycle
Must have excellent written and verbal (face-to-face and phone) communication skills including professional grammar and demeanor
Ability to develop working relationships with individuals at all levels of an organization
Strong organizational skills and attention to detail
Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
Yes
Workplace Type:
Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington is an Equal Opportunity Employer.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Note to Agency Recruiters: Huntington Bank will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington Bank colleagues, directly or indirectly, will be considered Huntington Bank property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
Auto-ApplyMortgage Banker
First Merchants Bank job in Columbus, OH
Job Description
First Merchants Bank is seeking a Mortgage Banker to join our team! This position will be responsible for handling prospective customer and existing client mortgage needs. This would include initial consultation, gathering and review of financial information and inputting file into our Mortgage Loan Origination System. The Mortgage Banker will be responsible for discussing client's needs, recommending the best loan products, helping customers put together a complete loan package and working with the underwriting team throughout the loan process. Utilize professional judgement to determine which potential borrowers represent good risk opportunities for the organization.
As part of this role you will:
Use referral sources to develop mortgage loan business.
Build and maintain business relationships within the community.
Provide excellent customer service from approval through closing, working closely with loan origination sources to secure and verify all information required for underwriting.
Market to and prospect for new referral sources (Realtors, Builders, COI).
Develop new and expand internal and external referral sources to grow business.
To be successful in this position, we require the following:
High school diploma or equivalent (GED).
A minimum of two (2) years of experience self-sourcing leads in a financial services environment.
Ability to transport self to various locations within assigned region.
First Merchants offers the following:
Base Pay PLUS Bonuses
Medical, Dental and Vision Insurance
401k
Health Savings and Flexible Spending Accounts
Vacation/Sick Time
Paid Holidays
Paid Parental Leave
Tuition Reimbursement
Additional Benefits
A little about us:
First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy.
Our Vision is:
To enhance the financial wellness of the diverse communities we serve.
Our Mission is:
To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.
Our Team:
"We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging."
Apply today to begin your career with us!
Digital Loan Specialist
Cincinnati, OH job
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
YOUR RESPONSIBILITIES:
The responsibilities for this role are below; you may support projects of varying complexity based on skill and organizational priorities.
Provide Product Expertise: Responsible for subject matter expertise of all equity lending products and services.
Communicate Effectively: Effective communication with borrowers, peers, underwriters, and other business partners regarding all origination activities.
Support Application Processes: Participate in the income, appraisal, and title processes of centralized applications.
Identify Borrower Needs: Identify additional borrower needs through consultative conversations and facilitate the opening of the applicable products.
Recommend Lending Solutions: Identify potential solutions for borrowers through exceptions or alternate lending products.
Serve as Primary Contact: Act as the primary point of contact for all involved parties adhering to proper communication standards throughout fulfillment process.
Manage Communications: Responsible for inbound & outbound phone communications and emails, ensuring all information is delivered professionally, accurately, and in a timely manner.
Manage Application Pipeline: Actively manage pipeline of applications and stay w/in department service level agreements, while consistently meeting all quality & productivity standards.
Improve Customer Service: Actively participate in ongoing efforts to continually improve customer service for internal and external customers.
Support Team Development: Responsible for ongoing training, mentorship and development of team members.
Monitor Pipeline Reports: Assist in regular monitoring of reports utilized for pipeline management and compliance.
MINIMUM REQUIREMENTS:
We require a Highschool Diploma, along with four years or more of consumer lending processing or retail banking.
REQUIRED SKILLS:
Qualified candidates will possess a degree of proficiency (typically from 4 or more years of work or practical experience), in:
Consumer Lending Knowledge: Extensive knowledge of consumer, retail and loan policies, procedures and products and consumer lending guidelines.
SAFE Act Certified: This position requires SAFE Act registration at the time of employment through the Nationwide Mortgage Licensing System (“NMLS”).
Operational Issue Resolution: Demonstrated ability to resolve complex operational issues and de-escalate customer concerns.
Multitasking Ability: Able to handle multiple tasks and perform under pressure.
Policy Analysis: Able to analyze policies, procedures and guidelines in a way that maximizes productivity but protects the level of risk desired.
Fulfillment Process Knowledge: Knowledge of processing procedures; knowledge of underwriting and/or closing procedures.
Regulatory Knowledge: Knowledge of federal lending regulations governing residential real estate lending.
Organizational and Time Management Skills: Proven organizational and time management skills required.
Communication Skills: Strong written and verbal communications skills required.
Teamwork and Customer Service: Demonstrated teamwork and customer service.
Technology Proficiency: Strong PC skills required, experience with loan origination systems, platform tools and technology required.
Please refer to the “Skills for Success” section to learn how to stand out as an applicant.
SKILLS FOR SUCCESS:
Qualified candidates will possess a degree of proficiency (typically from 6 years of work or practical experience), across a suite of skills including, but not limited to:
Customer Service: 6+ years of experience in customer service role involving consultative sales preferred.
Bachelor's Degree: possessing a bachelors degree in a relevant discipline is preferred.
DOING THE RIGHT THING: Our employees take pride in doing the right thing for customers and colleagues as well as being accountable for risk by openly exchanging ideas and opinions, elevating concerns, and following policies and procedures that protect all our valuable assets -including you .
Digital Loan Specialist
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner.
LOCATION -- Cincinnati, Ohio 45227
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
Auto-ApplySenior Applications Analyst
First Merchants Bank job in Columbus, OH
Job Description
First Merchants Bank is seeking a Senior Applications Analyst to join our team. This position will be responsible for eliciting needs of the stakeholders, analyzing business requirements, identifying business opportunities, preparing documentation, and evaluating risk for assigned applications. Ensure assigned applications work reliably for the business and are kept current per the vendor requirements; maintain, troubleshoot, and support systems daily.
As part of this role, duties and responsibilities include:
Ensure the assigned applications are fully utilizing the feature/functionality and that processes are efficient. Perform business process review and analyses in order to drive efficiency and utilization gains throughout the department. Actively seek ways to improve the client experience.
Responsible for evaluating product offerings and potential enhancements and identifying the feasibility, business value proposition, and/or the benefits to be gained. Make a recommendation to team with rationale and obtain a supported team decision.
Lead and/or participate on projects as needed (system upgrades, bank integrations, etc.). Collaborate with other departments to lead and facilitate the implementation and fulfill the initiative purpose and goal through standard best practice project management techniques.
Maintain and manage reporting systems to provide actionable information to drive business decisions.
Maintain Disaster Recovery plans and models.
Ensure all application changes follow the standard process while keeping exceptions to a minimum and only with special approval.
In order to be successful in this position, we require the following:
High school diploma or equivalent (GED).
A minimum of three (3) years of application/business/systems analyst experience in a financial industry environment.
The following would be a plus:
Bachelor's degree in business, operations or a related field
Direct Banking experience, including exposure to and understanding of bank structure/operations
For Enterprise Applications:
Technical certifications in Microsoft, CompTIA, and/or Cisco
Foxtrot Certification
Knowledge of SQL, SAS Visual Analytics, SSRS, or other reporting technology
For Deposit Applications:
Payment Certifications (AAP, NCP, and/or APRP)
Knowledge of SQL
First Merchants offers the following:
Base Pay PLUS Bonuses
Medical, Dental and Vision Insurance
401k
Health Savings and Flexible Spending Accounts
Vacation/Sick Time
Paid Holidays
Paid Parental Leave
Tuition Reimbursement
Additional Benefits
A little about us:
First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy.
Our Vision is:
To enhance the financial wellness of the diverse communities we serve.
Our Mission is:
To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.
Our Team:
"We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging."
Apply today to begin your career with us!
Intern - Treasury Management Product
First Merchants Corporation job in Columbus, OH
Thank you for your interest in First Merchants Bank's 2026 Summer Internship program! We are looking for highly motivated, enthusiastic college students for our 12-week paid summer internship program. About First Merchants: First Merchants Corporation is the largest financial services holding company located in Central Indiana. We provide our clients with broad financial services delivered locally by bankers who are known and trusted in their communities. We offer personal banking, business banking, mortgage lending, treasury management services, and wealth management.
First Merchants serves 27 Indiana, 2 Ohio, and 5 Michigan counties.
Our mission is to be the most attentive, knowledgeable, and high-performing bank for our clients, teammates, and shareholders.
We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging.
Below is what you can expect to learn from an internship in our Treasury Management-Product department at First Merchants Bank:
* Participate as a project researcher for the Treasury Management Product team.
* Gain hands on experience and practical experience within the Treasury Management Product team. This would include Excel, Sequel, Word, PowerPoint and other application/reporting tools.
* Learn roles and responsibilities within the Treasury Management line of business.
* Learn the importance of product, reporting and all topics related to Treasury and Merchant line of business.
* Attend and participate in department and other line of business meetings (Commercial, PWA, Retail, Credit)
* Collaborate with multiple lines of business to ensure project completion.
* Work closely with the Senior Product Manager, Product Manager and Senior Business Analyst to complete multiple projects assigned to the team.
Successful students will possess:
* Initiative
* Enthusiasm
* Strong Work Ethic
* Team Mentality
* Self-Motivation
In addition to the learning objectives, all interns will participate as a group in a community service project, will have an opportunity to network with many of our Executive and Senior Leadership during a Meet & Greet event, and will present a summary of your summer during our final presentations.
Who is qualified to apply?
Students must:
* be a Bachelor's (or higher) degree-seeking full-time student at an accredited college or university.
* be available to work 40 hours per week from May 18, 2026 through August 7, 2026.
* be authorized to work in the United States.
* possess a GPA of 3.0 or higher.
* be able and willing to travel periodically throughout the First Merchants footprint.
Fraud Analyst I - Monday Through Friday 9am - 6pm.
Cincinnati, OH job
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
GENERAL FUNCTION:
The Fraud Analyst I is a cross functional position within Fraud Operations. Fraud Analyst Is can support the Fraud Detection, Fraud Communication, and Domestic Collections teams based on staffing and business needs.
Fraud Detection - Responsible for analyzing and decisioning alerts on fraud detection systems to determine what actions need to be taken (e.g., placing holds, opening cases, etc.). Fraud Detection responsibilities includes both verbal and written communication to internal and external customers.
Fraud Communication - Responsible for handling direct communications with bank customers, bank employees, and offshore fraud call service partners. Communications are handled via phone calls (customer, bank employees, offshore partner) and chat (Retail bank employees and offshore partner).
Domestic Collections - Responsible for processing and decisioning fraud check dispute claims. Includes working alerts, dispute cases and inbound call inquiries supporting the customer, retail partner and bank transfers.
Fraud Detection, Fraud Communication, and Domestic Collections functions require attention to detail, multi-tasking, communication, and critical thinking skills. Fraud Analyst Is also assist Fraud Operations leadership in developing policies and procedures to enhance processes and reduce fraud risk.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Banks risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Review, analyze, and decision fraud detection system alerts in accordance with the Fraud Department's policies, processes, and procedures.
Communicate directly with customers and bank personnel to address fraud risk and concerns, educating on fraud topics as needed.
Open and prep fraud cases.
Appropriately escalate matters associated with fraud activity that warrant engagement to supervisory staff.
Provide fraud-related support and work with the first line of defense for the Bank.
Work with various business units to understand the alerted activity and ensure compliance with laws.
Meet scheduling and time tracking expectations to support performance tracking.
Meet performance, quality, and customer service standards.
Perform other duties as required.
SUPERVISORY RESPONSIBILITIES: None.
MINIMUM KNOWLEDGE, SKILLS & ABILITIES REQUIRED:
One to three years of experience in fraud, banking, investigative work, or a related field preferred.
Associate's degree or equivalent work experience.
Strong analytical, problem-solving, multi-tasking, and conflict resolution skills.
Strong oral and written communication skills; ability to communicate effectively verbally and in writing with internal and external customers on fraud related matters.
Functional understanding of federal and state laws and regulations related to fraud as well as functional understanding of bank fraud industry trends.
Proactive in identifying potential concerns and following-up to resolve such issues.
Excellent teamwork, interpersonal, and relationship building skills.
Ability to make decisions or know when to escalate matters to management.
Ability to collaborate with others, initiate action, adapt to change, and accept challenging assignments.
Ability to communicate effectively with management.
Ability to work independently and complete assigned work in a timely and accurate manner.
Proficiency with Microsoft Office Suite.
WORKING CONDITIONS:
Position is on-site.
Normal office environment with little exposure to dust, noise, temperature, and the like.
Extended viewing of a LED/LCD computer monitor.
Fraud Analyst I - Monday Through Friday 9am - 6pm.
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner.
LOCATION -- Cincinnati, Ohio 45227
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
Auto-ApplyPersonal Banking Associate I
Berea, OH job
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
GENERAL FUNCTION:
Selected candidates are intended to become a Retail Personal Banker I after completing a 9 week on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Personal Banker I is a Financial Center position focused on using the consultative sales process to proactively identify and meet the financial needs of customers or prospects. The Personal Banker I maintains focus on acquiring new households and/or deepening existing customer relationships through a variety of activities, including but not limited to lobby leadership (Financial Centers) or aisle time (Bank Marts) and tele-consulting. This role is responsible for processing teller transactions as well as working as a member of the platform staff.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.
Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed.
Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions.
Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&L.
Provide guidance to CSRs with respect to the sales and referral process.
Promote customer satisfaction with a friendly, helpful demeanor and professionalism.
Act with confidence by answering customer questions and owning customer issues.
Maintain a position of trust and responsibility by keeping all business confidential.
Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
Adhere to established policies and procedures while opening/servicing the full range of Retail products.
Participate in the consumer loan and bankcard process, owning sourced loans from application through closing.
Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager.
Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure.
SUPERVISORY RESPONSIBILITIES:
None.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
College degree or work experience providing transferrable skills, or, combination of education and experience.
Experience in the financial industry preferred.
Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.
Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.
Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.
Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions.
This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.
WORKING CONDITIONS:
Normal office environment.
Extending viewing of computer screens.
This program will require the ability to travel within the affiliate for training as well as scheduling flexibility.
Travel outside of the affiliate will be required for various classroom training sessions.
Personal Banking Associate I
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner.
LOCATION -- Berea, Ohio 44017
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
Auto-ApplyIntern - Credit/Commercial
First Merchants Corporation job in Columbus, OH
Thank you for your interest in First Merchants Bank's 2026 Summer Internship program! We are looking for highly motivated, enthusiastic college students for our 12-week paid summer internship program. About First Merchants: First Merchants Corporation is the largest financial services holding company located in Central Indiana. We provide our clients with broad financial services delivered locally by bankers who are known and trusted in their communities. We offer personal banking, business banking, mortgage lending, treasury management services, and wealth management.
First Merchants serves 27 Indiana, 2 Ohio, and 5 Michigan counties.
Our mission is to be the most attentive, knowledgeable, and high-performing bank for our clients, teammates, and shareholders.
We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging.
The Credit/Commercial Intern will assist the Credit and Commercial Departments with:
* Financial Analysis; including balance sheet, income statements, cash flows
* Collateral valuations; including real estate and working capital assets
* Time management
* Leadership and community engagement
* Sales presentations & client communication tactics
Successful students will possess:
* Initiative
* Enthusiasm
* Strong Work Ethic
* Team Mentality
* Self-Motivation
In addition to the learning objectives, all interns will participate as a group in a community service project, will have an opportunity to network with many of our Executive and Senior Leadership during a Meet & Greet event, and will present a summary of your summer during our final presentations.
Who is qualified to apply?
Students must:
* be a Bachelor's (or higher) degree-seeking full-time student at an accredited college or university.
* be available to work 40 hours per week from May 18, 2026 through August 7, 2026.
* be authorized to work in the United States.
* possess a GPA of 3.0 or higher.
* be able and willing to travel periodically throughout the First Merchants footprint.
Billing and Invoicing Specialist III (Application Development)
Cincinnati, OH job
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. not available for immigration sponsorship. About the role: The Billing & Invoicing Specialist III helps to Identify and define systems and business line needs and requirements. Coordinates development and support for new and existing applications and products. Primary liaison between line of business, operational support and information technology. Partners with the business unit to develop a solid knowledge base of the business line, including the business plan, products, processes and revenue streams. Coordinates business requirements definition, development, testing, implementation and support for new and existing systems. Identifies, researches and analyzes production problems, develops solutions and coordinates resolutions. Possesses a broad understanding of business systems and industry requirements. Oversees enhancements and projects in order to maintain productivity and efficiency.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
Your Responsibilities: The responsibilities for this role are below; you may support projects of varying complexity based on skill and organizational priorities.
* Assist with the planning, testing, and implementation of new applications, enhancements and/or conversion, as well as defining project and application requirements.
* Function as a liaison between the business line, operations, and the technical areas throughout the project cycle.
* Partner with the technical areas in the research and resolution of application and process problems.
* Review operational procedures and methods and recommend changes for improvement with an emphasis on automation and efficiency.
* Support billing and invoicing application development and implementation by assisting with planning, testing, and defining requirements, while serving as a liaison between business, operations and technical teams.
* Drive process improvement and issue resolution by partnering with technical teams to troubleshoot application issues and recommending operational enhancements focused on automation and efficiency.
* Possesses a solid knowledge base of multiple business lines, including the business plans, products, processes and revenue streams.
* Leads the research and resolution of invoicing system issues. Partners with lines of business and technical areas in the research and resolution of system and process problems.
* Reviews operational procedures and methods and recommends changes for improvement, with an emphasis on automation and efficiency.
* Maintains manuals, standard business and status reports, technical training material and reference material.
* Ad-hoc reporting for system information for line of business, IT and individual departments within operations.
* Maintains/fixes billing and invoicing applications and creates/updates coding to ensure applications run as they should.
* Other Duties: Performing other duties as assigned, adapting to new tasks or shifts in priorities as necessary to support your team's and the company's mission.
MINIMUM REQUIREMENTS:
* Qualified candidates will possess a Bachelors degree of proficiency (minimum of 5 years experience)
REQUIRED SKILLS:
* Qualified candidates will possess a Bachelors degree of proficiency (minimum of 5 years experience), in:
* Database Design & Management -Strong experience in relational modeling and managing RDBMS platforms, including Snowflake.
* ETL & Data Engineering - Skilled in building and maintaining ETL pipelines with CI/CD automation.
* Technical Expertise in Snowflake, Python, and Power BI
* Proficient in Python for data processing and API development.
* Experienced in Power BI for reporting and analytics.
* Bachelor's degree or equivalent work experience.
* Minimum of 5 years of loan servicing system (or programming) experience.
* Six-Sigma Training Preferred.
* Advanced knowledge of Microsoft Products.
* Project Management (PM) Methodology, DLC/Testing QA Experience.
* Experience with the following: Quality Center (UAT), SAS/Roscoe, Monarch and Business Objects.
* Exposure to end user reporting tool such as Business Objects or some equivalent.
* Good oral and written communication with strong presentation skills.
SKILLS FOR SUCCESS:
* Qualified candidates will possess an Bachelors degree of proficiency (typically from 3-5 years of work or practical experience), across a suite of skills including, but not limited to:
* Advanced knowledge of Microsoft Products.
* Project Management (PM) Methodology, DLC/Testing QA Experience.
* Experience with the following: Quality Center (UAT), SAS/Roscoe, Monarch and Business Objects.
* Exposure to end user reporting tool such as Business Objects or some equivalent.
* Good oral and written communication with strong presentation skills.
DOING THE RIGHT THING: Our employees take pride in doing the right thing for customers and colleagues as well as being accountable for risk by openly exchanging ideas and opinions, elevating concerns, and following policies and procedures that protect all our valuable assets -including you.
#LI-EG1
Billing and Invoicing Specialist III (Application Development)
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner.
LOCATION -- Cincinnati, Ohio 45227
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
Auto-ApplyIS Application Manager/ServiceNow Product Owner
Columbus, OH job
We are seeking a strategic and experienced Product Owner to lead the development and optimization of solutions on the ServiceNow platform. This role requires a deep understanding of ServiceNow capabilities, agile product management, and strong leadership skills to manage cross-functional teams and stakeholders. The ideal candidate will be a proactive problem-solver with a passion for delivering high-impact digital solutions that drive business value.
Key Responsibilities
Product Ownership & Strategy
Define and communicate the product vision, roadmap, and backlog for ServiceNow initiatives.
Translate business needs into clear, actionable user stories and acceptance criteria.
Prioritize features and enhancements based on business value, technical feasibility, and user impact.
ServiceNow Expertise
Serve as the subject matter expert for the ServiceNow platform and applications, including HRSD, FSO, WSD, CSM, GRC/IRM, and custom applications.
Collaborate with architects and developers to ensure scalable, secure, and maintainable solutions.
Stay current with ServiceNow releases and recommend adoption of new features.
Team & Stakeholder Management
Lead and mentor a scrum team of business analysts, developers, and testers.
Facilitate agile ceremonies (e.g., sprint planning, reviews, retrospectives).
Act as the primary liaison between business stakeholders and technical teams.
Delivery & Continuous Improvement
Ensure timely delivery of high-quality solutions that meet or exceed expectations.
Monitor product performance and user feedback to drive continuous improvement.
Champion best practices in agile development, DevOps, and ITIL processes.
Qualifications
Bachelor's degree in Information Technology, Business, or related field.
7+ years of experience in IT product management or business analysis.
5+ years of hands-on experience with the ServiceNow platform.
3+ years of experience managing or leading teams.
Skills & Competencies
People Manager experience .
Deep knowledge of ServiceNow modules and capabilities.
Strong understanding of agile methodologies (Scrum, SAFe).
Excellent communication, facilitation, and stakeholder management skills.
Proven ability to lead cross-functional teams and drive consensus.
ServiceNow certifications (e.g., Certified System Administrator, Certified Implementation Specialist) are a plus.
Preferred Qualifications:
5+ years leading others in the development of software in a team environment.
Work well in a team environment.
Ability to take on issues and bring them to completion making sure a consistent delivery process is followed.
Self-motivated and able to lead others.
Able to work well under pressure when required
Available for on-call production support as needed
Why Join Us?
Work with cutting-edge technology in a collaborative, forward-thinking environment.
Lead impactful projects that transform enterprise service delivery.
Enjoy a flexible work culture with opportunities for growth and development.
Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
Yes
Workplace Type:
Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Compensation Range:
70,000.00 - 140,000.00 USD Annual
The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).
Huntington is an Equal Opportunity Employer.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
Auto-ApplyCredit Analyst I
First Merchants Brand job in Columbus, OH
First Merchants Bank is seeking a Credit Analyst I to join our team! This position will perform credit analysis, underwriting and monitoring of the commercial loan portfolio.
As part of this role you will:
Complete accurate, unbiased credit analyses within required timelines and according to standards including cash flow analysis, credit decision summary preparation and credit processes.
Complete credit monitoring functions for designated portfolio including spreading and review of financial statements, borrowing base and covenant testing, marketable securities and leveraged lending monitoring and annual credit reviews.
Assign call codes, NAICS codes, risk grade and risk rating score data accurately.
Review appraisals and real estate evaluations.
Use of financial spreading software, loan system, cash flow analysis and other credit systems and tools
Attend and participate in loan committees as requested.
To be successful in this position, we require the following:
Bachelor's degree.
The following would be a plus:
Bachelor's degree (or completion within current semester) in accounting, finance, or business.
First Merchants offers the following:
Base Pay PLUS Bonuses
Medical, Dental and Vision Insurance
401k
Health Savings and Flexible Spending Accounts
Vacation/Sick Time
Paid Holidays
Paid Parental Leave
Tuition Reimbursement
Additional Benefits
A little about us:
First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy.
Our Vision is:
To enhance the financial wellness of the diverse communities we serve.
Our Mission is:
To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.
Our Team:
"We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging."
Apply today to begin your career with us!