First National Bank of America jobs - 47 jobs

First National Bank of America is seeking a friendly and professional Document Specialist to join the Records Management Department. This position helps manage the flow of documents in an efficient and effective manner. The Document Specialist is a process driven position and you must have the ability to consistently take on and complete similar tasks. We are looking to fill 20-30 hours per week. The hours can be flexible within the Monday - Friday 8am-5pm business hours to fit a part-time schedule. Responsibilities: Prepping and scanning of documents Importing and indexing documents electronically Mail center processes for our loan servicing group Delivering, boxing, tracking, and storing documents Audit Electronic files Qualifications: Great attention to detail Prioritize multiple tasks simultaneously Ability and willingness to do repetitive tasks on a regular basis Knowledge of Microsoft Excel and Outlook are beneficial This position may require you to lift up to 20 pounds Employee benefits Discounted childcare Pet Insurance 401k with employer match Adjustable desks that can be raised or lowered to sit or stand Complimentary snacks At First National Bank of America , we are looking for exceptional individuals with a "servant's heart" or a natural humility that recognizes the importance of prioritizing others' needs. We celebrate and acknowledge efforts that exceed expectations, whether it's delivering added value to customers or supporting colleagues. Just as interest compounds over time, the little things we do can make a substantial difference. First National Bank of America recognizes that the quality of our people is the foundation for our success. Attracting exceptional individuals who value a challenging work environment that rewards the contributions of its people is the cornerstone of our hiring philosophy. Note: These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties, and skills required for this job. First National Bank of America uses E-Verify to confirm employment eligibility as per E-Verify guidelines. First National Bank of America is an Equal Opportunity Employer. #LI-Onsite

Consumers Credit Union is looking to hire a passionate Spanish Help Like Specialist to join our team. In this role, you will assist Spanish-speaking members with their financial questions and concerns and deliver superior member service. What you will be doing: Maintain a positive and professional attitude while serving members and working with co-workers. Respond to all member requests and service inquiries in a prompt and efficient manner to provide superior member service. Actively listen and ask questions to determine member needs through written and verbal communication. Serve as the main representative, taking calls, responding to chatbot, and calling members who left a voicemail. Be proactive in accepting additional responsibilities and have broadened knowledge of various aspects of the credit union. Educate members on products and services through written and verbal communication. Recognize and act upon cross sell opportunities. Provide Self-Service Support (Online Banking, Text Banking, Bill Pay, etc.) to members, including demonstrations. Demonstrate advanced knowledge and navigate between various programs. Able to answer member emails with professional and accurate written communication. Assist in any area as directed by your supervisor or management. What you will bring to the table: High school graduate or equivalent. Meet all skills and qualifications of a MSCR I or related experience. Minimum 6 months experience as MSCR I or related experience. Professional appearance; builds rapports with members; enjoys working with people. Excellent written and verbal communication skills. Knowledge of current technology. Able to easily navigate multiple software environments. Knowledge of Specialty Accounts Understanding of credit union history, philosophy, culture, values, and vision. Understanding of credit union rules and regulations. Understanding of Consumers operating policies and procedures. What you didn't know about the team: At Consumers, you're joining a team that works closely together and counts on one another. You'll find the people here enjoy an unusual high level of camaraderie. Perks: Consumers offers outstanding health, dental, and vision plans and an excellent health insurance plan, which features low copays at the doctor and a low deductible for major medical. A 401(k) plan that provides a 100 percent match up to your first 10 percent of contribution following 60 days of employment. Plus generous paid time off, paid gym memberships, in-house training, wellness programs, life coaches, tuition reimbursement, and more. And don't forget, loan discounts. We are committed to Equal Employment Opportunity.We are a proud Veteran & Military Friendly Employer.

Description Marketing and Events InternThe Consumers Credit Union team is looking to hire a passionate Marketing and Events Intern to join our team for summer 2026. As an Intern, you will provide exceptional service to enhance member relationships and spend time getting to know about a career in your field. Our ideal candidate has a great attitude, is genuine and passionate. You are purposeful and like to be the solution, but more importantly, you are a servant leader. What you will do: Assist with planning and executing marketing events under the direction of your manager, including corporate events, charity events, special office events, business presentations, investments seminars, and more. Help coordinate and monitor event timelines to ensure deadlines are met Help coordinate event logistics including: Managing invitations and registration processes Tracking attendee information Supporting presentation and materials preparation Conducting pre- and post- event evaluations Staff event booths and deliver promotional materials to various locations Take photos at events Assist in creating marketing material using graphic design skills, including: Billboards, infographics, and flyers Digital displays and print advertisements Video graphics and animations PowerPoint presentation Develop an individual development plan to track your growth and goals Maintain member confidentiality and follow security guidelines Send follow-up communications and thank you notes to event participants What you'll bring to the table: College junior or equivalent Communication Excellence - Exceptional written and verbal communication skills with professional rapport building ability Technical Proficiency - Adobe Creative Suite experience preferred, must have knowledge of current technology, including social media. Able to navigate multiple software environments Detail-Oriented Efficiency - Fast-paced work ethic while maintaining strong attention to detail and organization People-Focused - Natural ability to connect with others and thrive in collaborative environments What you will gain: Networking opportunities with professionals and other interns Job shadowing experience outside of your department College credit eligibility Hands-on industry training Mentorship from experienced team members Volunteering Opportunities What you didn't know about the team: At Consumers, you're joining a team that works closely together and counts on one another. You'll find the people here enjoy an unusual high level of camaraderie. We are committed to Equal Employment Opportunity.We are a proud Veteran & Military Friendly Employer.

The Consumers Credit Union team is looking to hire a passionate Mortgage Sales Intern to join our team. This position offers valuable hands-on experience in the mortgage industry while supporting our underwriting department with essential tasks and processes. Our ideal candidate has a great attitude, is genuine and passionate. You are purposeful and like to be the solution, but more importantly, you are a servant leader. What you will do: * Act as a junior Loan Officer Assistant (LOA) or reliever during high-volume periods. * Prepare pre-approval documentation for potential borrowers. * Submit completed files to underwriting. * Follow up on homeowner's insurance (HOI) requirements. * Conduct BSA property lookups and verification. * Estimate property taxes for loan applications. * Review and file documents from FastApp/unassigned queues. * Pull and organize bank and mortgage statements. * Support loan officers experiencing higher than normal volume to prevent production lulls. * Assist with administrative tasks to help maintain workflow efficiency. * Learn the mortgage application process from start to finish. * Shadow experienced mortgage professionals. What you'll bring to the table: * College junior or equivalent. * Excellent written and verbal communication skills. * Interest in learning about mortgage operations and processes. * Ability to maintain confidentiality when handling sensitive information. * Technology Proficiency - Knowledge of current technology, with the ability to easily navigate multiple software applications. Also, the desire to learn and use new technology. * Detail-Oriented Efficiency - Fast-paced work ethic while maintaining strong attention to detail and organization. * People-Focused - Natural ability to connect with others and thrive in collaborative environments. What you will gain: * Networking opportunities with professionals and other interns * Job shadowing experience outside of your department * College credit eligibility * Hands-on industry training * Mentorship from experienced team members * Volunteering Opportunities What you didn't know about the team: At Consumers, you're joining a team that works closely together and counts on one another. You'll find the people here enjoy an unusual high level of camaraderie. We are committed to Equal Employment Opportunity. We are a proud Veteran & Military Friendly Employer.

First National Bank of America is hiring a Human Resource Manager to join and lead the Human resources team. This role will lead and direct the routine functions of the Human Resources (HR) department including hiring and interviewing staff, administering pay, benefits, and leave, and enforcing company policies and practices. Responsibilities: Partners with the leadership team to understand and execute the organization's human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning Provides support and guidance to HR generalists, management, and other staff when complex, specialized, and sensitive questions and issues arise; may be required to administer and execute routine tasks in delicate circumstances such as providing reasonable accommodations, investigating allegations of wrongdoing, and terminations Manages the talent acquisition process, which may include recruitment, interviewing, and hiring of qualified job applicants, particularly for managerial, exempt, and professional roles; collaborates with departmental managers to understand skills and competencies required for openings Provides leadership level oversight, backup support and training to critical HR functions, including payroll and benefit administration, leave management and talent acquisition Analyzes trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent Creates learning and development programs and initiatives that provide internal development opportunities for employees Oversee employee disciplinary meetings, terminations, and investigations Maintains compliance with federal, state, and local employment laws and regulations, and recommends best practices; reviews policies and practices to maintain compliance Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law Qualifications: Excellent verbal and written communication skills Excellent interpersonal, negotiation, and conflict resolution skills Excellent organizational skills and attention to detail Strong analytical and problem-solving skills Ability to prioritize tasks and to delegate them when appropriate Ability to act with integrity, professionalism, and confidentiality Thorough knowledge of employment-related laws and regulations Proficient with Microsoft Office Suite or related software Proficiency with or the ability to quickly learn the organization's HRIS and talent management systems Employee benefits Medical - Multiple plans to choose from including HSA and traditional. Premiums as low as $0.00 Dental - Premiums as low as $0.00 Vision - Low premium Plan Discounted childcare Pet Insurance Paid Time Off (PTO) 401k with employer match Adjustable desks that can be raised or lowered to sit or stand At First National Bank of America , we are looking for exceptional individuals with a "servant's heart" or a natural humility that recognizes the importance of prioritizing others' needs. We celebrate and acknowledge efforts that exceed expectations, whether it's delivering added value to customers or supporting colleagues. Just as interest compounds over time, the little things we do can make a substantial difference. First National Bank of America recognizes that the quality of our people is the foundation for our success. Attracting exceptional individuals who value a challenging work environment that rewards the contributions of its people is the cornerstone of our hiring philosophy. Note: These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties, and skills required for this job. First National Bank of America uses E-Verify to confirm employment eligibility as per E-Verify guidelines. First National Bank of America is an Equal Opportunity Employer. #LI-Onsite

First National Bank of America has an opening for an Appraisal Coordinator. The appraisal team works directly with evaluators, appraisers and coordinates the ordering of both commercial and residential appraisals and evaluations on behalf of the bank's production groups. Primary responsibilities for the Appraisal Coordinator include providing timely and professional turnaround of appraisal and evaluation orders. Responsibilities: Order evaluations and appraisals from 3 rd party appraisal management companies Review and analyze submitted appraisals for accuracy, completeness, and compliance with internal and regulatory guidelines to minimize property risk factors Prepares and completes all required paperwork and forms in a timely and accurate manner Signs off on appraisal conditions in a timely manner set by management Works with staff, management and the Appraisal Management Company to find solutions for any appraisals that are delayed Effectively communicate appraisal underwriting decisions with processors and production staff Maintain high level of customer service and communication both internally and externally Qualifications: Proven customer service aptitude Strong communication and organizational skills Be proficient in the use of Microsoft Excel and Word Experience with appraisals highly desired Employee benefits Medical - Multiple plans to choose from including HSA and traditional. Premiums as low as $0.00 Dental - Premiums as low as $0.00 Vision - Low premium Plan Discounted childcare Pet Insurance Paid Time Off (PTO) 401k with employer match Adjustable desks that can be raised or lowered to sit or stand At First National Bank of America , we are looking for exceptional individuals with a "servant's heart" or a natural humility that recognizes the importance of prioritizing others' needs. We celebrate and acknowledge efforts that exceed expectations, whether it's delivering added value to customers or supporting colleagues. Just as interest compounds over time, the little things we do can make a substantial difference. First National Bank of America recognizes that the quality of our people is the foundation for our success. Attracting exceptional individuals who value a challenging work environment that rewards the contributions of its people is the cornerstone of our hiring philosophy. Note: These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties, and skills required for this job. First National Bank of America uses E-Verify to confirm employment eligibility as per E-Verify guidelines. First National Bank of America is an Equal Opportunity Employer. #LI-Onsite

The Consumers Credit Union team is looking to hire a passionate Member Service Center Representative (MSCR) to join our team. As an MSCR, you will provide exceptional service to enhance member relationships and exceed member expectations over the phone. Our ideal candidate has a great attitude, strong attention to detail and can effectively cross-sell products and services to our members to meet their financial needs. This role needs to have the ability to make decisions. As an employee of Consumers Credit Union, you are genuine and passionate. You are purposeful and like to be the solution, but more importantly, you are a servant leader. What you will do: Provide excellent member service. Respond to all member requests and service inquiries in a prompt and efficient manner to provide superior member service. Consistently establish and build relationships with members to grow overall membership base. Use empathy and build rapport on each interaction. Actively listen to determine member needs. Educate members on products and services. Achieve and track individual/team sales goals set for the position. Recognize and act upon cross sell opportunities. Provide support (Online Banking, Text Banking, Bill Pay, etc.) to members, including demonstrations. Open new accounts for members. Refer new Business Account relationships and perform account maintenance. Make loan referrals and assist members with general loan questions. Answer member emails with professional and accurate written communication. Operate phone system and meet expected call handling statistics (ready-time, handle ratio, etc.). Demonstrate knowledge of all Consumers products and services. Uphold member confidentiality and follow security guidelines. What you'll bring to the table: High school graduate or equivalent. Professional appearance, builds rapports with members, and enjoys working with people. Excellent written and verbal communication skills. Knowledge of current technology. Able to easily navigate multiple software environments. What you didn't know about the team: You can often find MSCRs enjoying potlucks, taking wellness walks together, or engaging in friendly competitions. You'll find the people here enjoy an unusual high level of camaraderie. Perks: Consumers offers outstanding health, dental, and vision plans and an excellent health insurance plan, which features low copays at the doctor and a low deductible for major medical. A 401(k) plan that provides a 100 percent match up to your first 10 percent of contribution following 60 days of employment. Plus generous paid time off, in-house training, wellness programs, life coaches, tuition reimbursement, and more. And don't forget, loan discounts. We are committed to Equal Employment Opportunity. We are a proud Veteran & Military Friendly Employer.

Consumers Credit Union is looking for a passionate System Administrator to join our team! This position is responsible for system administration of at least one Area of Expertise (e.g. Core, LOS, OLB, Mortgage, Business services, etc.). The Business Analyst I manages system configuration, escalated issue resolution, and leads project support to ensure seamless member and employee experiences. This position collaborates across departments and with vendors to implement enhancements, maintain compliance and contribute to strategic initiatives that align with Consumers' strategic plan. This position is responsible for supporting our Business Services team within Operations. The role will manage the business loan origination service, business online banking, business remote deposit capture, and various other functionality supporting business banking. What you'll be doing: * Owns resolution of high-impact support tickets within area of expertise. * Monitors system performance and uptime; escalate issues promptly. * Tracks vendor updates and roadmap items; communicate changes to internal stakeholders. * Collaborate with vendors to shape and influence direction/addition of high value enhancements and fixes. Seeks opportunities to "beta" new functionality. * Research innovative products to support the credit union's strategic plan, member/team member experience, and frictionless experiences. * Creates and maintains system infrastructure, including templates, workflows, and other pieces needed to efficiently and accurately complete employee/member journeys. * Determines how to best leverage new capabilities and enhancements introduced by vendors, or workaround unexpected changes. Includes researching and understanding new version releases and communicating with management on how lines of business would benefit/be impacted * Create and maintain technical documentation, workflows, and "how-to" guides. * Collaborate with training teams to develop end-user resources and self-help materials. * Ensure owned systems are functioning in accordance with applicable laws and regulations relating to given area; maintain an understanding and keep abreast of regulatory changes that impact systems and practices. * Provide informal guidance and knowledge sharing to peers by assisting with troubleshooting, system processes, and supporting teammates during projects or escalations. * Builds strong relationships with internal teams and vendors to deliver superior service. * Uses self-guided decision-making and judgement to identify and act on next best actions, especially regarding time sensitive solution implementation and keeping projects moving. * Solves common issues for systems outside their own to resolve issues as needed. Serves as temporary backup to other Areas of Expertise on occasion. * Optimize system uptime and functionality. * Provide backup support for other areas of expertise when needed. What you'll bring to the table: * 2+ years of related experience and/or experience in business, financial or related field preferred. * Consistent positive, how-can-we attitude. * Demonstrates mastery of one area of expertise, as well as ability to assist with Tier 1 issues for another area of expertise. * Ability to work independently and make decisions in the best interest of the member/team member and Consumers. * Ability to build and maintain strong relationships. * Ability to work at a high level of efficiency and service while managing multiple tasks and project. * A high level of comfort with technology, and the desire to learn and use new technology. * Strong written and verbal communication skills. * Capable of collaborating in a group or one on one; educating, leading/coaching, planning, organizing. * Flexibility to deal with situations where action is required outside of normal duties or hours What you didn't know about the team: At Consumers, you're joining a team that works closely together and counts on one another. You'll find the people here enjoy an unusual high level of camaraderie. Perks: Consumers offers outstanding health, dental, and vision plans and an excellent health insurance plan, which features low copays at the doctor and a low deductible for major medical. A 401(k) plan that provides a 100 percent match up to your first 10 percent of contribution following 60 days of employment. Plus generous paid time off, paid gym memberships, in-house training, wellness programs, life coaches, tuition reimbursement, and more. And don't forget, loan discounts. We are committed to Equal Employment Opportunity. We are a proud Veteran & Military Friendly Employer.

The Consumers Credit Union team is looking to hire a passionate Mortgage Loan Officer (MLO) to join our team. As a MLO, you will serve the members of the credit union by advising them on the best way to purchase or re-finance their home and facilitate the origination of those loans. In addition, you will generate leads through outside sources and serve credit union office referrals. Our ideal candidate has a proven track record of sales through personal service, experience with Emcompass, the ability to serve members on their schedule, strong written and verbal communication skills, and strong established connections and deep involvement in the community. As an employee of Consumers Credit Union, you are genuine and passionate. You are purposeful and like to be the solution, but more importantly, you are a servant leader. What you will do: * Serve the membership of Consumers Credit Union by providing residential real estate financing. * Originate mortgage applications that are eligible for sale to FNMA/FHLBI/USDA-Rural Development or Consumers Credit Union portfolio. * Meet goals set for the position. * Promote and cross sell other products and services as appropriate to the member. * Interview members and request specific information/documents to insure a complete and accurate loan application. * Keep interested parties informed of loan status from application to closing. * Analyze member's financial status, credit, and property evaluation to determine feasibility of the loan. * Compile a complete and accurate loan package with all necessary disclosures completed and signed by both the member and the MLO. * Call on realtors, builders, CPA's, CFP's, and other third parties to obtain referrals for potential mortgage loan applications. * Attend home mortgage functions such as home shows, Board of Realtors functions, Home Builders Association functions and promote all products and services offered by Consumers Credit Union. * Attend continuing education classes/seminars as directed by the department manager. What you'll bring to the table: * Bachelor's Degree or equivalent work experience * Documented track record of sales through personal service * Ability to serve members on their schedule * Strong connections and deep involvement in the community * Ability to generate leads without a warm referrals * Strong written and verbal communication skills What you didn't know about the team: The Mortgage Sales team support members finance potentially the biggest investment of their lives and the team takes a lot of ownership in that. "We're taught very early on to treat this as if we own it as well, and so we take a lot of pride in that." - Renee Z., MLO Perks: Consumers offers outstanding health, dental, and vision plans and an excellent health insurance plan, which features low copays at the doctor and a low deductible for major medical. A 401(k) plan that provides a 100 percent match up to your first 10 percent of contribution following 60 days of employment. Plus generous paid time off, paid gym memberships, in-house training, wellness programs, life coaches, tuition reimbursement, and more. And don't forget, loan discounts. We are committed to Equal Employment Opportunity. We are a proud Veteran & Military Friendly Employer.

The Consumers Credit Union team is looking to hire a passionate Mortgage Sales Manager to join our team. As a Mortgage Sales Manager, you will be responsible for managing all aspects of the credit union's mortgage sales team within our Lakeshore Market. You will direct the activities of the mortgage sales and origination team, implementing product and service offerings, meeting the membership's mortgage needs, and achieving production goals established by management. What you will do: Lead sales staff to achieve growth in revenue and in the portfolio, and manage the sales process effectively and efficiently. Build networks to find qualified candidates and develop a talent pool. Introduce new broader knowledge of industry best practices. Vision for growth with scale. Maintain synergy and engage with stakeholders, including the sales team and other departments in the credit union. Other stakeholders include investors, members and realtors. Able and willing to step in and support the team working shoulder to shoulder when needed. Maintain high member satisfaction. Investigate and negotiate onsite mortgage loan origination within real estate offices. Develop and deepen relationships with new and existing realtors. Attend mortgage meetings and social events. Research marketing and sponsorship opportunities. Conduct team evaluations. Facilitate team education. What you'll bring to the table: Bachelor's degree or equivalent work experience. 5 years' experience in mortgage sales and origination. 8 years mortgage industry experience, including a thorough knowledge of Fannie, FreddieMac, FHA, VA, and USDA underwriting guidelines. Local market knowledge a plus. Professional appearance; builds rapports with members; enjoys working with people. Strong communication skills to advocate for mortgages with senior management, peers, sales force, members, centers of influence and the mortgage team. Knowledge of current technology. Able to easily navigate multiple software environments. Proven leader with a solid track record of executing projects and strategic plan initiatives as well as managing and coaching team. Flexibility in reacting to changes and challenges present in such an environment. Develop and foster relationships with employees, realtors, title companies and credit union members Experience building high performing teams. Understanding of credit union history, philosophy, culture, values, and vision. Understanding of credit union rules and regulations. Understanding of Consumers operating policies and procedures. What you didn't know about the team: The Mortgage Sales team support members finance potentially the biggest investment of their lives and the team takes a lot of ownership in that. “We're taught very early on to treat this as if we own it as well, and so we take a lot of pride in that.” - Renee Z., MLO Perks: Consumers offers outstanding health, dental, and vision plans and an excellent health insurance plan, which features low copays at the doctor and a low deductible for major medical. A 401(k) plan that provides a 100 percent match up to your first 10 percent of contribution following 60 days of employment. Plus generous paid time off, paid gym memberships, in-house training, wellness programs, life coaches, tuition reimbursement, and more. And don't forget, loan discounts.We are committed to Equal Employment Opportunity. We are a proud Veteran & Military Friendly Employer.

First National Bank of America is looking for customer-focused candidates to join the Mortgage Servicing Team. As a Mortgage Resolution Representative, you'll connect with customers to provide caring, solutions-focused assistance when their mortgage payments are past due. Using empathy, active listening, and problem-solving skills, you'll help borrowers get back on track while maintaining positive relationships. -Shift Type: Afternoon/Evening (12AM-9PM) -Compensation includes an hourly wage, the opportunity to earn monthly incentive pay based on performance, and a shift premium for hours worked after 5:00 PM. Responsibilities: Handle inbound and outbound calls with customers regarding their home loan accounts Work with borrowers to identify challenges and offer payment or resolution options Document account activity accurately and follow up as needed Collaborate with internal teams to ensure smooth servicing and compliance Use both English and Spanish to support our diverse customer base What We're Looking For: Bilingual in Spanish and English (required) Strong communication and customer service skills Ability to handle confidential information and multitask effectively Previous experience in customer service, call center, or financial services is helpful but not required - we'll provide full training Why You'll Love Working Here: Competitive pay with performance incentives Comprehensive training and career growth opportunities Supportive team environment focused on helping customers and employees succeed Great employee benefits package Employee benefits Medical - Multiple plans to choose from including HSA and traditional. Premiums as low as $0.00 Dental - Premiums as low as $0.00 Vision - Low premium Plan Discounted childcare Pet Insurance Paid Time Off (PTO) 401k with employer match At First National Bank of America , we are looking for exceptional individuals with a "servant's heart" or a natural humility that recognizes the importance of prioritizing others' needs. We celebrate and acknowledge efforts that exceed expectations, whether it's delivering added value to customers or supporting colleagues. Just as interest compounds over time, the little things we do can make a substantial difference. First National Bank of America recognizes that the quality of our people is the foundation for our success. Attracting exceptional individuals who value a challenging work environment that rewards the contributions of its people is the cornerstone of our hiring philosophy. Note: These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties, and skills required for this job. First National Bank of America uses E-Verify to confirm employment eligibility as per E-Verify guidelines. First National Bank of America is an Equal Opportunity Employer. #LI-Onsite

First National Bank of America is seeking a Bank Teller to join our East Lansing Branch at our Headquarters. The Bank Teller will be responsible for creating an exceptional experience for our customers. Your ability to communicate efficiently and effectively will be crucial to your success and the success of our clients. A successful Bank Teller will be able to combine accuracy and follow-through, have an optimistic outlook, enthusiastic personality and be able to adapt to changes in pace of work. If you enjoy working with people, are up for new challenges and like to build rapport with customers, we welcome you to apply to join the First National team! Responsibilities: Being resourceful in finding solutions to meet our customers' needs Processing monetary transactions for customers while maintaining excellent balancing records Assisting with branch operational tasks while maintaining knowledge of security procedures and bank policies Answering incoming calls from customers, assisting them with inquiries or transferring to other departments as needed Engage in outbound calls to provide exceptional service and follow up to our customers Delivers a unique customer experience aimed towards improving customer financial wellbeing while creating loyalty Cross-sell bank services and digital banking solutions including mobile apps, online banking, and ATM services Achieve monthly referral goals and contribute to branch sales objectives Responsible for self-directed development of product knowledge, focused on all aspects of bank products, services, policies and procedures Qualifications: Ability to multitask, self-organize, and self-monitor follow up Exhibit strong sense of detail Professional writing and communication skills Previous banking experience not required but preferred Computer skills including Microsoft Office Outlook Employee benefits Medical - Multiple plans to choose from including HSA and traditional. Premiums as low as $0.00 Dental - Premiums as low as $0.00 Vision - Low premium Plan Discounted childcare Pet Insurance Paid Time Off (PTO) 401k with employer match At First National Bank of America , we are looking for exceptional individuals with a "servant's heart" or a natural humility that recognizes the importance of prioritizing others' needs. We celebrate and acknowledge efforts that exceed expectations, whether it's delivering added value to customers or supporting colleagues. Just as interest compounds over time, the little things we do can make a substantial difference. First National Bank of America recognizes that the quality of our people is the foundation for our success. Attracting exceptional individuals who value a challenging work environment that rewards the contributions of its people is the cornerstone of our hiring philosophy. Note: These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties, and skills required for this job. First National Bank of America uses E-Verify to confirm employment eligibility as per E-Verify guidelines. First National Bank of America is an Equal Opportunity Employer. #LI-Onsite

First National Bank of America is growing and adding a Senior Compliance Specialist to the Risk Department. The Senior Compliance Specialist performs a key risk management role in the bank' second line of defense supporting the three lines of defense model through effective risk management. This role will help ensure lines of business processes comply with applicable consumer protection laws and regulations serving as a subject matter expert in mortgage lending and deposit regulations. Working within the bank's Compliance Management Program, the Senior Compliance Specialist is responsible for delivering quality results while regularly connecting with and maintaining relationships with the line of business management. The ideal candidate will bring strong judgment, critical thinking, and attention to detail to support effective oversight and regulatory compliance. This individual will be well organized, capable of managing multiple priorities under tight deadlines, and adept at navigating compliance resources. Excellent communication skills and the ability to provide clear, practical guidance across business lines are essential for success in this role. The Senior Compliance Specialist supports the line of business by: Communicating regulatory requirements to the business lines Ensuring business line policies, standards, and procedures enable compliance with applicable laws and regulations within the bank's compliance risk appetite Leading and reviewing business line / department training related to compliance, as appropriate Supporting the resolution of complex compliance related questions between business line and compliance Providing compliance input to business lines during implementation of new products or services, and process changes related to activities to ensure operational controls supporting compliance are designed appropriately Supporting the Compliance Monitoring Program by assisting with executing reviews on line of business compliance controls and providing practical guidance on remediation, where necessary The Senior Compliance Specialist will report to the Compliance Officer and will interface with all levels of management and personnel. Responsibilities: Actively improve compliance control design or operation through guidance, advice, and effective challenge Advise business lines on compliance requirements, control design, and process improvements to strengthen regulatory adherence and risk management Maintain expert understanding of Compliance Risk Management Framework and applicable laws and regulations Build relationships with peers and lines of business to enable partnership and collaboration Assist in complaint management process by reviewing inquiries and complaints generated from lines of business. Provide guidance on complaint remediation, escalate and facilitate with subject matter experts, when necessary. Qualifications: Minimum 5 years banking or regulatory agency experience with an emphasis on compliance Provides communication on research results concisely and clearly with a high level of precision Knowledge of compliance testing and monitoring methods. Proficient understanding of banking laws and regulations relevant to the areas of bank business Has achieved Certified Regulatory Compliance Manager (CRCM) certification Employee benefits Medical - Multiple plans to choose from including HSA and traditional. Premiums as low as $0.00 Dental - Premiums as low as $0.00 Vision - Low premium Plan Discounted childcare Pet Insurance Paid Time Off (PTO) 401k with employer match Adjustable desks that can be raised or lowered to sit or stand At First National Bank of America , we are looking for exceptional individuals with a "servant's heart" or a natural humility that recognizes the importance of prioritizing others' needs. We celebrate and acknowledge efforts that exceed expectations, whether it's delivering added value to customers or supporting colleagues. Just as interest compounds over time, the little things we do can make a substantial difference. First National Bank of America recognizes that the quality of our people is the foundation for our success. Attracting exceptional individuals who value a challenging work environment that rewards the contributions of its people is the cornerstone of our hiring philosophy. Note: These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties, and skills required for this job. First National Bank of America uses E-Verify to confirm employment eligibility as per E-Verify guidelines. First National Bank of America is an Equal Opportunity Employer. #LI-Onsite

First National Bank of America is looking for a courteous and tactful Branch Banker to support our physical and online branches out of our Traverse City branch. The ideal candidate will be able to combine accuracy and follow-through with excellent customer service skills. The Branch Banker involves working with customers with the purpose of understanding financial goals, building relationships and working with internal teams and partners through multiple channels, including phone, e-mail, in person and messaging. Hours: 20-28hrs/week Responsibilities: Engage with customers in full financial conversation to position solutions based on their needs Acquire and deepen branch customer base through proactive service and sales activities Help customers navigate and utilize online banking services during every interaction, including account access and setup Contribute to branch deposit goals by being proactive, leveraging lobby traffic, deepening every customer interaction and making outbound calls to set appointments Respond to incoming customer calls and provide prompt, courteous service, including setting up appointments for full financial review Adhere to all applicable regulations and consistently follow established bank procedures Qualifications: Previous banking experience required, with a strong understanding of financial products and services Excellent customer service skills with the ability to communicate clearly and professionally Detail-oriented with strong organizational and problem-solving abilities Comfortable using technology and quickly learning new banking systems Ability to work effectively both independently and as part of a team Strong multitasking skills in a fast-paced, customer-focused environment Employee benefits Discounted childcare Pet Insurance 401k with employer match Complimentary snacks At First National Bank of America , we are looking for exceptional individuals with a "servant's heart" or a natural humility that recognizes the importance of prioritizing others' needs. We celebrate and acknowledge efforts that exceed expectations, whether it's delivering added value to customers or supporting colleagues. Just as interest compounds over time, the little things we do can make a substantial difference. First National Bank of America recognizes that the quality of our people is the foundation for our success. Attracting exceptional individuals who value a challenging work environment that rewards the contributions of its people is the cornerstone of our hiring philosophy. Note: These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties, and skills required for this job. First National Bank of America uses E-Verify to confirm employment eligibility as per E-Verify guidelines. First National Bank of America is an Equal Opportunity Employer. #LI-Onsite

First National Bank of America's Loan Servicing Team is looking for a proactive, detailed and organized Lien Release and Servicing Operations Analyst to join the Servicing Operations team. This role will accurately release liens on paid off loans, and service the unique portions of First National's loan portfolio which make us a specialized lender. The ideal candidate for this role will be self-motivated, have a natural curiosity, which drives them to research unique and challenging situations; a sharp eye for detail, strong problem-solving abilities, a capability to multi-task and prioritize; and strong written and oral communication skills. The candidate will have the ability to communicate and educate various levels of staff within multiple levels across the company. Responsibilities: Research, verify chain of title, and draft real estate loan release documents to ensure compliance standards are met and collateral is accurately released Preparation of Warranty and Quit Claim deeds and required state forms for recording Timely correction of errors and rejected documents received from recording authorities Release of mobile home titles Release of abstracts Renew or release UCC filings as appropriate Preparation of final release documents to be mailed to customers including escrow refunds, final invoice and escrow analysis Daily completion of worklist items Track releases to ensure documents are recorded and returned Qualifications: Excellent critical thinking skills, attention to detail, and follow-through Knowledge of real estate liens, titles and related requirements preferred Proficient use of advanced Microsoft Excel, Word and Outlook functions Understanding and use of CSC Technologies, preferred, but not required Ability to prioritize tasks and meet deadlines Experience in real estate mortgage and contract documentation preferred Comfortable working in a demanding, fast-paced environment Drive, humility and an established ability to work independently in a team environment Employee benefits Medical - Multiple plans to choose from including HSA and traditional. Premiums as low as $0.00 Dental - Premiums as low as $0.00 Vision - Low premium Plan Discounted childcare Pet Insurance Paid Time Off (PTO) 401k with employer match At First National Bank of America , we are looking for exceptional individuals with a "servant's heart" or a natural humility that recognizes the importance of prioritizing others' needs. We celebrate and acknowledge efforts that exceed expectations, whether it's delivering added value to customers or supporting colleagues. Just as interest compounds over time, the little things we do can make a substantial difference. First National Bank of America recognizes that the quality of our people is the foundation for our success. Attracting exceptional individuals who value a challenging work environment that rewards the contributions of its people is the cornerstone of our hiring philosophy. Note: These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties, and skills required for this job. First National Bank of America uses E-Verify to confirm employment eligibility as per E-Verify guidelines. First National Bank of America is an Equal Opportunity Employer. #LI-Onsite

First National Bank of America's Loan Servicing Team is looking for a professional, friendly, and highly organized Administrative Assistant with excellent communication skills and a friendly, warm demeanor. This position will provide support to all of First National's Operations at our office at 2525 Showtime Dr. This role involves greeting visitors, scheduling meetings, ordering office supplies, coordinating luncheons, and performing other clerical tasks to ensure smooth office operations. The Administrative Assistant will interact with visitors, employees, delivery drivers and staff at our Lansing office, often as a first point of contact. A positive attitude and people skills will be critical to making a great first impression on our visitors! Monday-Friday, 8:00 AM - 5:00 PM (40 hours/week) Responsibilities: Greet visitors, mail carriers and employees with a friendly greeting upon arrival and departure Clean and upkeep common areas of the 2525 Showtime Dr Location Order and stock office supplies for employees Plan off-site meetings for management Coordinate on-site lunches for meetings Onboarding assistance for new employees Performs other job duties assigned by supervisor including, but not limited to the above-mentioned responsibilities Qualifications: Strong communication skills including telephone, e-mail, in-person interactions and follow-through Ability to prioritize tasks and meet deadlines in a fast-paced environment Technical proficiency, use of Microsoft Word, Excel, and Outlook Attention to detail Friendly demeanor to visitors, staff and vendors This position requires regular movement throughout the building and the capability to lift objects weighing up to 15 lbs as part of daily tasks. Employee benefits Medical - Multiple plans to choose from including HSA and traditional. Premiums as low as $0.00 Dental - Premiums as low as $0.00 Vision - Low premium Plan Discounted childcare Pet Insurance Paid Time Off (PTO) 401k with employer match At First National Bank of America , we are looking for exceptional individuals with a "servant's heart" or a natural humility that recognizes the importance of prioritizing others' needs. We celebrate and acknowledge efforts that exceed expectations, whether it's delivering added value to customers or supporting colleagues. Just as interest compounds over time, the little things we do can make a substantial difference. First National Bank of America recognizes that the quality of our people is the foundation for our success. Attracting exceptional individuals who value a challenging work environment that rewards the contributions of its people is the cornerstone of our hiring philosophy. Note: These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties, and skills required for this job. First National Bank of America uses E-Verify to confirm employment eligibility as per E-Verify guidelines. First National Bank of America is an Equal Opportunity Employer. #LI-Onsite

We are looking to hire a passionate Financial Advisor for our Galesburg, Marshall, Battle Creek and Coldwater retail locations. As a Financial Advisor, you will provide analysis and guidance to businesses and individuals in order for them to make investment decisions; Recommends financial options to members in accordance with their short and long term goals; Prepares and delivers comprehensive financial advice that may include portfolio reviews, asset accumulation strategies, analysis and assessments, pre/post-retirement planning, and asset allocation strategies; Enhances and expands the overall penetration and participation levels of the current investment services program to ensure on-going quality service to existing members/clients. What you'll be doing: Achieves individual and office sales goals by team building with offices to help generate referrals. Motivates, educates, and coaches office teams and investment office champions to prospect for quality referrals. May involve cold calling on non-member individuals and businesses. Cross-sells credit union products and services and acts upon referral opportunities to maintain a ratio consistent with goals. Assists members in retirement and estate planning, funding for college, general investment options and loan and deposit needs. Demonstrates knowledge of all Consumers products and services. Successfully maintains: Series 7, Series 66, Life, Accident, and Health Insurance Licenses, and State specific securities and investment licenses. Contacts potential members by attending business and social events/meetings or by giving seminars. Maintains all files and records to comply with the law. Knowledgeable in the area of IRA and Trust accounts. Develops an understanding of Credit Union rules, regulations, philosophy, organization by-laws and operating procedures. Assist in any area as directed by your supervisor. What you'll bring to the table: Success requires a Bachelor's degree in Business or Finance (or equivalent work experience). 5 years proven experience in the delivery of personal investment products and services, with at least 1 year of experience in a financial institution. Successfully completes: Series 7, Series 66, Life, Accident, and Health Insurance Licenses, and State specific securities and investment licenses. **Representatives are employed by Consumers Credit Union and registered through CFS (Member FINRA / SIPC ). To learn more about CUSO Financial Services, LP visit *************** . CFS (Member FINRA/SIPC) is a broker-dealer and RIA with a stable track record of serving the investment needs of credit unions and their members. We deliver a clear path to the future of wealth management with the open-minded agility, senior-level access, and expert technology to help get you there. We are led by visionary financial services leaders who see farther. Ranked as one of the top broker-dealers in the industry, we work with many of the top financial institutions throughout the country.

First National Bank of America is seeking a friendly and professional New Account Document Specialist to join our team. In this role, you will manage the flow of documents in an efficient and effective manner while reviewing new mortgage originations for Quality Control. Responsibilities: Audit electronic files to ensure loan information is booked accurately Audit new accounts for data Integrity Track and follow up on any missing documents Identify critical data errors and take appropriate steps to remedy Attend various trainings with a focus on identifying fraud, underwriting inconsistences and other potential “red flags” Qualifications: Great attention to detail Prioritize multiple tasks simultaneously Ability and willingness to do repetitive tasks on a regular basis Knowledge of Microsoft Excel and Outlook are beneficial This position may require you to lift up to 20 pounds Employee benefits Medical - Multiple plans to choose from including HSA and traditional. Premiums as low as $0.00 Dental - Premiums as low as $0.00 Vision - Low premium Plan Discounted childcare Pet Insurance Paid Time Off (PTO) 401k with employer match At First National Bank of America , we are looking for exceptional individuals with a "servant's heart" or a natural humility that recognizes the importance of prioritizing others' needs. We celebrate and acknowledge efforts that exceed expectations, whether it's delivering added value to customers or supporting colleagues. Just as interest compounds over time, the little things we do can make a substantial difference. First National Bank of America recognizes that the quality of our people is the foundation for our success. Attracting exceptional individuals who value a challenging work environment that rewards the contributions of its people is the cornerstone of our hiring philosophy. Note: These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties, and skills required for this job. First National Bank of America uses E-Verify to confirm employment eligibility as per E-Verify guidelines. First National Bank of America is an Equal Opportunity Employer. #LI-Onsite

First National Bank of America is seeking an organized & efficient Mortgage Loan Closer to join our Residential Closing Team. This role will work closely with our sales team, our customers and title companies, all of which will rely on you to be organized, accurate and approachable. The Mortgage Loan Closer role will require an individual to be accommodating while adhering to necessary guidelines in a consistent, professional manner. The daily responsibilities will include; preparing closing documents for our customers, balance funding amounts with title companies, ensure loan conditions have been satisfied and issuing funds to settlement agencies. A successful Mortgage Loan Closer will thrive at multi-tasking, have great attention to detail and exceptional follow-up skills. The ability to effectively communicate with others through written or verbal methods is a must. Responsibilities: Draw and release closing documents to the designated Closing Agent Updating, reviewing and validating loan data to ensure loan documents are accurate and compliant Review signed loan documents to verify completed, signed and dated as required Authorize the release of funds to the borrower Cross train in other Closing positions Qualifications: 2-3 years mortgage industry experience preferred but not required Encompass Loan Origination System experience a plus Proficiency with Microsoft Office Suite High School diploma or GED required Ability to work consistently against required time-lines Employee benefits Medical - Multiple plans to choose from including HSA and traditional. Premiums as low as $0.00 Dental - Premiums as low as $0.00 Vision - Low premium Plan Discounted childcare Pet Insurance Paid Time Off (PTO) 401k with employer match Adjustable desks that can be raised or lowered to sit or stand At First National Bank of America , we are looking for exceptional individuals with a "servant's heart" or a natural humility that recognizes the importance of prioritizing others' needs. We celebrate and acknowledge efforts that exceed expectations, whether it's delivering added value to customers or supporting colleagues. Just as interest compounds over time, the little things we do can make a substantial difference. First National Bank of America recognizes that the quality of our people is the foundation for our success. Attracting exceptional individuals who value a challenging work environment that rewards the contributions of its people is the cornerstone of our hiring philosophy. Note: These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties, and skills required for this job. First National Bank of America uses E-Verify to confirm employment eligibility as per E-Verify guidelines. First National Bank of America is an Equal Opportunity Employer. #LI-Onsite