Bank Teller
Gibsonia, PA jobs
Founded in 1904, Union Savings Bank has proudly served our local communities by promoting responsible homeownership through prudent lending practices. Headquartered in Cincinnati, Ohio, we now operate 40 full-service branches and lending offices across Ohio, Indiana, Kentucky, and Pennsylvania.
We are committed to community, integrity, and personalized service-and we're looking for team members who share those values.
Position Summary
We are seeking a Full-Time Bank Teller who will be the face of Union Savings Bank at the branch level. This role is essential in delivering outstanding service to our customers by assisting with daily financial transactions and supporting branch operations.
Key Responsibilities
Process customer transactions including deposits, withdrawals, and payments
Issue cashier's checks, money orders, and initiate wire transfers
Balance cash drawer daily and ensure accuracy of transactions
Open new personal or business accounts
Assist with certificate of deposit (CD) renewals and rate negotiations
Provide courteous, prompt, and professional service
Follow all bank procedures, regulations, and compliance guidelines
Qualifications & Experience
High school diploma or equivalent
Prior experience in a customer-facing role (e.g., retail, food service, banking)
Basic computer proficiency and experience using office equipment (phones, copiers, fax machines)
Key Competencies
Strong attention to detail and accuracy
Excellent verbal and written communication skills
Ability to multitask and problem solve in a fast-paced environment
Self-motivated and reliable
Works well independently and in a team setting
Compensation:
Benefits package includes 401(k) match, medical/dental/vision
Potential for bonuses
Accrued paid time off
Growth opportunity
Additional Information
This job description outlines the general nature and level of work performed and is not intended to be an exhaustive list of duties. Responsibilities may evolve based on the needs of the bank.
Union Savings Bank is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We welcome applicants of all backgrounds and make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Teller Supervisor
Lexington, KY jobs
Guardian Savings Bank (GSB) is best known for making home ownership dreams come true for our customers. We also offer products, like checking and savings accounts, in our branches to meet the personal and business needs of all of our banking customers. If you are friendly, high energy, reliable, have a positive attitude and the desire to be part of a fun, growing, customer-focused team, we want you to be one of our front-line employees. Guardian Savings Bank is looking for a Teller Supervisor for our Ft Wright branch.
Purpose of the role
As a Teller Supervisor you will support the assistant branch manager and branch manager by overseeing the efficient operation of the branch to ensure all operational functions are completely and properly performed by the staff while conveying a feeling of trust, service, security and satisfaction to customer and staff. You will be responsible for overseeing the teller function, working with the department to achieve growth and provide excellent customer service. These duties as a teller supervisor are contingent on the scope of the services that are offered at the facility.
Essential Duties and Responsibilities
Complete deposits, withdrawals, and other financial interactions
Provide excellent customer service
Balance teller station
Confirm accuracy of transactions
Prepare, verify and issue cashier checks and personal money orders, and facilitate wire transfers
Open new accounts
Renegotiate certificates of deposit
Review balances with employees and staff daily
Education and Experience
High School Diploma, required; Associates degree and equivalent industry experience in related field, preferred.
Minimum 1 year of working experience in a bank branch setting, required
Minimum 1 year of working experience as Teller, required
National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z, preferred
Proficient with Microsoft
Job competencies
Organized and dependable
Analytical and attention to detail
Ability to problem solve and multi-task
Verbal and Written Communication
Self-Motivated
Team Player
Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required for this position. Duties, responsibilities and activities may change at any time; with or without notice.
Guardian Savings Bank is an Equal Employment Opportunity and Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Universal Banker
Centralia, IL jobs
Universal Banker Time Type: Full time At Midland, we're proud to be a little different. You can see it in our bright orange signs-but there's more to it than that. With our heartfelt and personalized approach, we're focused on meeting every customer's needs with the brightest solutions.
For more than 140 years, we've learned by serving customers skillfully with dedication and follow-through, we can brighten every interaction to drive our collective success. And this goes beyond traditional banking.
We foster programs that empower our communities, continuously invest in our employees, and actively pursue brighter futures for all.
Our humble ambition keeps us growing, giving back, and looking ahead. We're innovating and optimizing our services to ensure we stay unique - providing strength you can count on with heart you can feel.
You might say we're unlike any other bank.
And you'd be right."
At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements.
Universal Banker
Pay Range: 17.50-22.00/hr
Position Summary
The Universal Banker Trainee position is responsible for delivering excellent customer experiences to current and potential customers. Employees in this position will display effective communication skills and exhibit a good knowledge of the products and services offered. Also responsible for offering referral opportunities that will result in outcomes that define excellent customer service.
An employee will remain in a trainee position until they have proven their ability to effectively place customers in the correct mix of product and services through needs based questioning. They must be able to regularly meet and/or exceed performance and production goals established by the Banking Center Manager.
Primary Accountabilities
Institutional knowledge of banking.
Receive cash and checks for deposit, verifying amounts, looking at endorsements and reviewing checks for possible fraud including holds.
Examines cash carefully to guard against counterfeit bills.
Cashes checks for customers in accordance with bank policy. Enters transactions into computer system and issues receipts.
Provides accurate customer service to include balancing cash drawer throughout the day to reduce and eliminate teller differences.
Understanding basic knowledge of deposit and lending products & services.
Able to identify correct product types through needs-based questioning allowing them to build and deepen customer relationships to include determining needs and referring business partners.
Assists with basic deposit account openings and maintenance requests with monitoring and coaching provided by a senior level employee.
Develop sales and product knowledge allowing them to achieve personal and team goals as set. Track and monitor those sales and opportunities in the customer information software.
Participate in onsite visits to customers to promote the Employee Perks at Work Program & Merchant Services.
Proactively participates in outbound teleconsulting to promote and expand current client relationships.
Actively participate in weekly huddles and one on one coaching sessions.
Serves as relief and /or backup teller in other locations of Midland States Bank.
Timely completion of all assigned learning activities.
Demonstrates and models Midland States Bank core values that support the bank's culture.
Participate in bank sponsored community activities and initiatives.
The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed.
May require work in a Midland office to ensure collaboration and support of internal and external customers.
Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA).
Other duties as assigned.
Position Qualifications
Education/Experience:
Sales and customer service background.
Ability to:
Stand for extended periods of time.
Ability to lift and transport coin and currency bags as required (bags may weigh between 25lbs and 50lbs).
Other Desired Qualifications:
Multilingual speakers are encouraged to apply.
Competencies:
Business insight
Cultivates innovation
Drives results
Makes sound decisions
Being a brand champion
Collaborates
Communicates effectively
Customer focus
Being Authentic
Emotional Intelligence
Self development
Being flexible and adaptable
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at ****************.
THIS DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT
At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. We're proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here.
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at ****************.
THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT
PIb594e6cce6ff-37***********5
Job Description
Teller
Are you passionate about the banking industry and delivering quality customer service? Ready to join a company that truly values and appreciates you? If so, become the face of Pioneer Bank in Roswell, NM as a Teller! This full-time banking position typically works Monday through Friday from 8 AM to 5 PM, with some half-day Saturdays when needed.
As our Teller, you'll earn a competitive wage of $16 - $18 an hour, plus incentives for balancing drawers and passing training classes. But that's not all! We also provide amazing benefits and perks, including:
Medical, dental, vision, and life insurance
401(k)
Paid time off (PTO)
Paid holidays
Tuition reimbursement
DISCOVER WHO WE ARE
Since 1901, Pioneer Bank has been dedicated to making a positive difference in the lives of those who work, bank, and invest with us. We are a community-focused bank committed to building strong relationships with our customers and supporting the growth and prosperity of our local communities. We pride ourselves on our excellent workforce, which we show appreciation for through great benefits and a supportive, close-knit team environment. At Pioneer Bank, we offer a career that combines excellence, recognition, and a fantastic workplace culture!
THE VITAL CUSTOMER SERVICE ROLE YOU'LL HAVE
As our Teller, you'll play a crucial role in delivering top-notch customer service and ensuring smooth financial transactions. Your day will involve processing savings and checking accounts, loan transactions, and cashing checks. You'll be responsible for maintaining accurate account records and balancing your cash drawer daily. You'll also handle ATM machine balances, cross-sell bank services, and receive payments for various loans. Your ability to identify sales opportunities and make professional referrals will contribute to our team's success. Each interaction with a customer is an opportunity to represent Pioneer Bank with courtesy and professionalism, ensuring prompt, efficient, and accurate service. Whether you're explaining account options or processing transactions, your role will be vital in building strong relationships with our customers!
QUALIFICATIONS
High school diploma or equivalent
Physical ability to stand for extended periods when providing customer service
Ability to use a computer keyboard and a 10-key calculator by touch
Ability to relate and empathize with others while maintaining a friendly, cheerful demeanor
Ability to read and legibly write up documents for customers
Strong communication and interpersonal skills
Basic computer skills
Having at least 1 year of relative job experience is a plus!
TAKE THE NEXT STEP!
If you think this banking job is a fit for what you are looking for, great! Applying is a snap. Simply fill out our initial 3-minute application. We're excited to meet you!
Teller
Louisville, KY jobs
The Citizens Bank of Philadelphia is currently seeking a full-time Teller for our Louisville location, as follows: Friday - 8:00 to 5:00 Provide excellent service to bank clients by conducting appropriate transactions. Meet the needs of clients through a hands-on approach to service, as well as facilitating referrals to other departments or employees when necessary.
About the Opportunity
The Citizens Bank opened in 1908 in Philadelphia, MS, and it quickly earned a reputation for safety, confidence, honesty, integrity, and hard work. Throughout its history, the bank held steadfast to its commitment to be a bedrock partner to the communities it serves. Today, still grounded in the principles on which we were founded, our bank serves the state of Mississippi through 26 branch offices and beyond with its digital and mobile banking solutions. Our high-tech, high-touch approach to full-service banking helps us provide the products and services of larger banks, but with a level of service that only a community bank committed to extraordinary service can provide. We're different. We appreciate and respect our past, but our sights are clearly set on building an even better bank for the future, and it starts with our people. Our commitment to making the bank a great place to work is woven into the fabric of our core values - SERVE.
Essential Duties
Conduct appropriate teller transactions, including the deposit and disbursement of cash, coins and checks from checking and savings accounts; Redeem U. S. Savings Bonds; Accept loan payments; Answer client questions concerning interest rates, service charges and account histories while complying with federal disclosure requirements; Issue money orders and cashier's checks; Count and roll loose coins; Identify counterfeit currency; Provide excellent service through all points of contact with clients; Cover all Winston County branches, as needed; Other duties as assigned
The Right Person
6 months - 1 year experience as a teller or in a cash handling position.
Previous work experience in an office environment.
Excellent customer service skills.
Proficient general math skills.
Proficiency with Microsoft Office and other PC applications.
High School or GED Equivalent.
VEVRAA Federal Contractor
Job Description
The position of Teller I is responsible for performing routine and intermediate branch and customer services duties: accepts retail and commercial checking and savings deposits; processes loan payments; cashes checks and savings withdrawals; assists with night depository and vault duties; promotes business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services.
Incumbents in this position possess less than 3 years of Teller experience.
ESSENTIAL FUNCTIONS:
Receives retail and commercial checking and savings deposits by determining that all necessary deposit documents are in proper form, and issuing receipts.
Cashes checks, savings withdrawals and makes cash advances; confirms all necessary documents are properly authorized, are in proper form and are within authorized limits; makes decisions when questionable items are presented for cashing or depositing.
Assists with night depository duties; logging bags, processing deposits, making change orders, issuing receipts and returning bags to customers.
May assist in opening and closing the vault daily; assists in balancing vault currency and coin
Operates computer terminal or personal computer to process account activity, determine balances, and resolve problems within given authority.
Issues official checks, traveler's checks and gift cards.
Cross-sells the Bank's other products and services, referring customers to appropriate staff as indicated.
Performs safe deposit duties by controlling access and assisting customers.
Receives and processes stop payment and hold orders.
Accepts loan, credit card and installment payments.
Balances cash drawer daily and verifies cash being bought from and sold to the vault.
Provides effective customer service and assists in resolving problems within given authority.
Records, files, updates information and sorts' mail or reports as required.
Answers telephones and directs callers to proper Bank personnel.
Processes teller work through branch capture and assists with imaging research.
May gather data and process various reports (e.g., currency transaction, returned items, overdrafts, callbacks, etc.)
Processes address changes, check orders, traveler's checks, incoming and outgoing collections, change orders and deposit slip corrections.
Type's routine letters, reports and forms.
Maintains files, copies and faxes documents, and orders and distributes supplies.
Takes steps to ensure security of Branch personnel & Bank procedures.
Fully understands opening/closing procedures, as well as all other security procedures.
May prepare and verify order of shipment of currency.
Completes annual compliance courses.
Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws; including, the Bank Secrecy Act and the Anti-Money Laundering Act.
Adheres to all levels of our Service Excellence standards.
Performs other duties as required.
GENERAL QUALIFICATIONS:
Knowledge & Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. Individual abilities may result in some deviation from these guidelines.
High school diploma or general education degree (GED). Work related experience could consist of reception or secretarial duties in a business environment.
Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related.
Intermediate knowledge of Bank operations, products and services; related state and federal laws and regulations, and other Bank operational policies and procedures.
Excellent organizational and time management skills - ability to work with minimal supervision.
Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs.
Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct personnel.
Physical Demands/Work Environment: Vision, hearing, speech, dexterity, visual concentration. A valid driver's license is required. Must have the ability to stand, walk, sit and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment.
Cognitive Requirements: Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations' environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations' situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Are you passionate about the banking industry and delivering quality customer service? Ready to join a company that truly values and appreciates you? If so, become the face of Pioneer Bank in Carlsbad, NM as a Teller! This full-time banking position typically works Monday through Friday from 8 AM to 5 PM, with some half-day Saturdays when needed.
As our Teller, you'll earn a competitive wage of $16 - $18 an hour, plus incentives for balancing drawers and passing training classes. But that's not all! We also provide amazing benefits and perks, including:
Medical, dental, vision, and life insurance
401(k)
Paid time off (PTO)
Paid holidays
Tuition reimbursement
DISCOVER WHO WE ARE
Since 1901, Pioneer Bank has been dedicated to making a positive difference in the lives of those who work, bank, and invest with us. We are a community-focused bank committed to building strong relationships with our customers and supporting the growth and prosperity of our local communities. We pride ourselves on our excellent workforce, which we show appreciation for through great benefits and a supportive, close-knit team environment. At Pioneer Bank, we offer a career that combines excellence, recognition, and a fantastic workplace culture!
THE VITAL CUSTOMER SERVICE ROLE YOU'LL HAVE
As our Teller, you'll play a crucial role in delivering top-notch customer service and ensuring smooth financial transactions. Your day will involve processing savings and checking accounts, loan transactions, and cashing checks. You'll be responsible for maintaining accurate account records and balancing your cash drawer daily. You'll also handle ATM machine balances, cross-sell bank services, and receive payments for various loans. Your ability to identify sales opportunities and make professional referrals will contribute to our team's success. Each interaction with a customer is an opportunity to represent Pioneer Bank with courtesy and professionalism, ensuring prompt, efficient, and accurate service. Whether you're explaining account options or processing transactions, your role will be vital in building strong relationships with our customers!
QUALIFICATIONS
High school diploma or equivalent
Physical ability to stand for extended periods when providing customer service
Ability to use a computer keyboard and a 10-key calculator by touch
Ability to relate and empathize with others while maintaining a friendly, cheerful demeanor
Ability to read and legibly write up documents for customers
Strong communication and interpersonal skills
Basic computer skills
Having at least 1 year of relative job experience is a plus!
TAKE THE NEXT STEP!
If you think this banking job is a fit for what you are looking for, great! Applying is a snap. Simply fill out our initial 3-minute application. We're excited to meet you!
Teller I
Thomasville, NC jobs
Job Description
The position of Teller I is responsible for performing routine and intermediate branch and customer services duties: accepts retail and commercial checking and savings deposits; processes loan payments; cashes checks and savings withdrawals; assists with night depository and vault duties; promotes business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services. Incumbents in this position possess less than 3 years of Teller experience.
ESSENTIAL FUNCTIONS:
Receives retail and commercial checking and savings deposits by determining that all necessary deposit documents are in proper form, and issuing receipts.
Cashes checks, savings withdrawals and makes cash advances; confirms all necessary documents are properly authorized, are in proper form and are within authorized limits; makes decisions when questionable items are presented for cashing or depositing.
Assists with night depository duties; logging bags, processing deposits, making change orders, issuing receipts and returning bags to customers.
May assist in opening and closing the vault daily; assists in balancing vault currency and coin
Operates computer terminal or personal computer to process account activity, determine balances, and resolve problems within given authority.
Issues official checks, traveler's checks and gift cards.
Cross-sells the Bank's other products and services, referring customers to appropriate staff as indicated.
Performs safe deposit duties by controlling access and assisting customers.
Receives and processes stop payment and hold orders.
Accepts loan, credit card and installment payments.
Balances cash drawer daily and verifies cash being bought from and sold to the vault.
Provides effective customer service and assists in resolving problems within given authority.
Records, files, updates information and sorts' mail or reports as required.
Answers telephones and directs callers to proper Bank personnel.
Processes teller work through branch capture and assists with imaging research.
May gather data and process various reports (e.g., currency transaction, returned items, overdrafts, callbacks, etc.)
Processes address changes, check orders, traveler's checks, incoming and outgoing collections, change orders and deposit slip corrections.
Type's routine letters, reports and forms.
Maintains files, copies and faxes documents, and orders and distributes supplies.
Takes steps to ensure security of Branch personnel & Bank procedures.
Fully understands opening/closing procedures, as well as all other security procedures.
May prepare and verify order of shipment of currency.
Completes annual compliance courses.
Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws; including, the Bank Secrecy Act and the Anti-Money Laundering Act.
Adheres to all levels of our Service Excellence standards.
Performs other duties as required.
GENERAL QUALIFICATIONS:
Knowledge & Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. Individual abilities may result in some deviation from these guidelines.
High school diploma or general education degree (GED). Work related experience could consist of reception or secretarial duties in a business environment.
Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related.
Intermediate knowledge of Bank operations, products and services; related state and federal laws and regulations, and other Bank operational policies and procedures.
Excellent organizational and time management skills - ability to work with minimal supervision.
Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs.
Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct personnel.
Physical Demands/Work Environment: Vision, hearing, speech, dexterity, visual concentration. A valid driver's license is required. Must have the ability to stand, walk, sit and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment.
Cognitive Requirements: Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations' environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations' situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Teller I
Thomasville, NC jobs
The position of Teller I is responsible for performing routine and intermediate branch and customer services duties: accepts retail and commercial checking and savings deposits; processes loan payments; cashes checks and savings withdrawals; assists with night depository and vault duties; promotes business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services. Incumbents in this position possess less than 3 years of Teller experience.
ESSENTIAL FUNCTIONS:
* Receives retail and commercial checking and savings deposits by determining that all necessary deposit documents are in proper form, and issuing receipts.
* Cashes checks, savings withdrawals and makes cash advances; confirms all necessary documents are properly authorized, are in proper form and are within authorized limits; makes decisions when questionable items are presented for cashing or depositing.
* Assists with night depository duties; logging bags, processing deposits, making change orders, issuing receipts and returning bags to customers.
* May assist in opening and closing the vault daily; assists in balancing vault currency and coin
* Operates computer terminal or personal computer to process account activity, determine balances, and resolve problems within given authority.
* Issues official checks, traveler's checks and gift cards.
* Cross-sells the Bank's other products and services, referring customers to appropriate staff as indicated.
* Performs safe deposit duties by controlling access and assisting customers.
* Receives and processes stop payment and hold orders.
* Accepts loan, credit card and installment payments.
* Balances cash drawer daily and verifies cash being bought from and sold to the vault.
* Provides effective customer service and assists in resolving problems within given authority.
* Records, files, updates information and sorts' mail or reports as required.
* Answers telephones and directs callers to proper Bank personnel.
* Processes teller work through branch capture and assists with imaging research.
* May gather data and process various reports (e.g., currency transaction, returned items, overdrafts, callbacks, etc.)
* Processes address changes, check orders, traveler's checks, incoming and outgoing collections, change orders and deposit slip corrections.
* Type's routine letters, reports and forms.
* Maintains files, copies and faxes documents, and orders and distributes supplies.
* Takes steps to ensure security of Branch personnel & Bank procedures.
* Fully understands opening/closing procedures, as well as all other security procedures.
* May prepare and verify order of shipment of currency.
* Completes annual compliance courses.
* Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws; including, the Bank Secrecy Act and the Anti-Money Laundering Act.
* Adheres to all levels of our Service Excellence standards.
* Performs other duties as required.
GENERAL QUALIFICATIONS:
Knowledge & Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. Individual abilities may result in some deviation from these guidelines.
* High school diploma or general education degree (GED). Work related experience could consist of reception or secretarial duties in a business environment.
* Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related.
* Intermediate knowledge of Bank operations, products and services; related state and federal laws and regulations, and other Bank operational policies and procedures.
* Excellent organizational and time management skills - ability to work with minimal supervision.
* Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs.
* Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct personnel.
Physical Demands/Work Environment: Vision, hearing, speech, dexterity, visual concentration. A valid driver's license is required. Must have the ability to stand, walk, sit and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment.
Cognitive Requirements: Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations' environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations' situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Teller II
Mayodan, NC jobs
Job Description
The position of Teller II is responsible for performing routine and intermediate branch and customer services duties: accepts retail and commercial checking and savings deposits; processes loan payments; cashes checks and savings withdrawals; assists with night depository and vault duties; promotes business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services. Incumbents in this position possess 3-5 years of Teller experience.
ESSENTIAL FUNCTIONS:
Receives retail and commercial checking and savings deposits by determining that all necessary deposit documents are in proper form, and issuing receipts.
Cashes checks, savings withdrawals and makes cash advances; confirms all necessary documents are properly authorized, are in proper form and are within authorized limits; makes decisions when questionable items are presented for cashing or depositing.
Assists with night depository duties; logging bags, processing deposits, making change orders, issuing receipts and returning bags to customers.
May assist in opening and closing the vault daily; assists in balancing vault currency and coin.
Operates computer terminal or personal computer to process account activity, determine balances, and resolve problems within given authority.
Issues official checks, traveler's checks and gift cards.
Cross-sells the Bank's other products and services, referring customers to appropriate staff as indicated.
Performs safe deposit duties by controlling access and assisting customers.
Receives and processes stop payment and hold orders.
Accepts loan, credit card and installment payments.
Balances cash drawer daily and verifies cash being bought from and sold to the vault.
Provides effective customer service and assists in resolving problems within given authority.
Records, files, updates information and sorts' mail or reports as required.
Answers telephones and directs callers to proper Bank personnel.
Processes teller work through branch capture and assists with imaging research.
May gather data and process various reports (e.g., currency transaction, returned items, overdrafts, callbacks, etc.)
Processes address changes, check orders, traveler's checks, incoming and outgoing collections, change orders and deposit slip corrections.
Type's routine letters, reports and forms.
Maintains files, copies and faxes documents, and orders and distributes supplies.
Takes steps to ensure security of Branch personnel & Bank procedures.
Fully understands opening/closing procedures, as well as all other security procedures.
May prepare and verify order of shipment of currency.
Completes annual compliance courses.
Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws; including, the Bank Secrecy Act and the Anti-Money Laundering Act.
Adheres to all levels of our Service Excellence standards.
Performs other duties as required.
GENERAL QUALIFICATIONS:
Knowledge & Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. Individual abilities may result in some deviation from these guidelines.
High school diploma or general education degree (GED). Work related experience could consist of reception or secretarial duties in a business environment.
Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related.
Intermediate knowledge of Bank operations, products and services; related state and federal laws and regulations, and other Bank operational policies and procedures.
Excellent organizational and time management skills - ability to work with minimal supervision.
Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs.
Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct personnel.
Physical Demands/Work Environment: Vision, hearing, speech, dexterity, visual concentration. A valid driver's license is required. Must have the ability to stand, walk, sit and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment.
Cognitive Requirements: Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations' environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations' situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Teller II
Mayodan, NC jobs
The position of Teller II is responsible for performing routine and intermediate branch and customer services duties: accepts retail and commercial checking and savings deposits; processes loan payments; cashes checks and savings withdrawals; assists with night depository and vault duties; promotes business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services. Incumbents in this position possess 3-5 years of Teller experience.
ESSENTIAL FUNCTIONS:
* Receives retail and commercial checking and savings deposits by determining that all necessary deposit documents are in proper form, and issuing receipts.
* Cashes checks, savings withdrawals and makes cash advances; confirms all necessary documents are properly authorized, are in proper form and are within authorized limits; makes decisions when questionable items are presented for cashing or depositing.
* Assists with night depository duties; logging bags, processing deposits, making change orders, issuing receipts and returning bags to customers.
* May assist in opening and closing the vault daily; assists in balancing vault currency and coin.
* Operates computer terminal or personal computer to process account activity, determine balances, and resolve problems within given authority.
* Issues official checks, traveler's checks and gift cards.
* Cross-sells the Bank's other products and services, referring customers to appropriate staff as indicated.
* Performs safe deposit duties by controlling access and assisting customers.
* Receives and processes stop payment and hold orders.
* Accepts loan, credit card and installment payments.
* Balances cash drawer daily and verifies cash being bought from and sold to the vault.
* Provides effective customer service and assists in resolving problems within given authority.
* Records, files, updates information and sorts' mail or reports as required.
* Answers telephones and directs callers to proper Bank personnel.
* Processes teller work through branch capture and assists with imaging research.
* May gather data and process various reports (e.g., currency transaction, returned items, overdrafts, callbacks, etc.)
* Processes address changes, check orders, traveler's checks, incoming and outgoing collections, change orders and deposit slip corrections.
* Type's routine letters, reports and forms.
* Maintains files, copies and faxes documents, and orders and distributes supplies.
* Takes steps to ensure security of Branch personnel & Bank procedures.
* Fully understands opening/closing procedures, as well as all other security procedures.
* May prepare and verify order of shipment of currency.
* Completes annual compliance courses.
* Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws; including, the Bank Secrecy Act and the Anti-Money Laundering Act.
* Adheres to all levels of our Service Excellence standards.
* Performs other duties as required.
GENERAL QUALIFICATIONS:
Knowledge & Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. Individual abilities may result in some deviation from these guidelines.
* High school diploma or general education degree (GED). Work related experience could consist of reception or secretarial duties in a business environment.
* Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related.
* Intermediate knowledge of Bank operations, products and services; related state and federal laws and regulations, and other Bank operational policies and procedures.
* Excellent organizational and time management skills - ability to work with minimal supervision.
* Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs.
* Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct personnel.
Physical Demands/Work Environment: Vision, hearing, speech, dexterity, visual concentration. A valid driver's license is required. Must have the ability to stand, walk, sit and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment.
Cognitive Requirements: Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations' environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations' situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
JOB TITLE: Teller REPORTS TO: Frontline Supervisor FLSA STATUS: Non-Exempt JOB SUMMARY: This position is responsible for performing banking transactions for Bank customers in a timely, accurate, and courteous manner. ESSENTIAL JOB FUNCTIONS: Greets customers and assesses their needs.
Processes customer transactions (financial transactions including deposits, withdrawals, check cashing, money orders, etc.…) with professionalism, accuracy, and courtesy.
Ensures transaction forms are filled in correctly, examines checks for endorsements. Checks customers' identification.
Ensures that transactions are completed in a quick, efficient manner to avoid long back-ups in customer lines or traffic lanes.
Maintains knowledge to place hold on accounts for uncollected funds, if needed.
Counts incoming cash and orders daily supply of cash.
Records all transactions in the computer system and generates customer receipts.
Balances currency, coin, and checks in cash drawer at end of shift and compares totaled amounts with data in computer.
Removes night depository items and work. Counts and balances checks and cash in night depository. Attends to and completes other items removed from the night depository.
Accepts loan payments.
Handles customer complaints and works through these sensitive issues to resolution.
Performs data entry to complete reporting requirements.
Interacts in a professional, courteous manner with customers, prospective customers, visitors, co-workers, vendors, etc…
Recommends additional Bank products and services to customers to enhance the customer relationship.
Complies with all relevant regulatory requirements. Completes and records accurate documentation on large transactions.
Complies with all Bank policies, including attendance and punctuality.
Maintains strict confidentiality guidelines in accordance with Bank policy.
Demonstrates knowledge and expertise of Bank Teller procedures and supports the Company's overall mission, standards, policies and procedures, and confidentiality guidelines. (Note: Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.)
ADDITIONAL RESPONSIBILITIES:
Performs other duties as required by management.
Participates in community activities as requested by Bank management.
SUPERVISORY RESPONSIBILITIES:
This position has no supervisory responsibility.
MINIMUM QUALIFICATIONS FOR CONSIDERATION:
High school graduation or G.E.D. equivalent, or
16 years of age and working toward High school graduation or G.E.D. equivalent.
KNOWLEDGE, SKILLS, AND ABILITIES:
Good verbal and written communication skills.
Neat, legible, and efficient handwriting.
Good interpersonal skills: able to work well with a wide range of people.
Good sense of customer service.
Good attention to detail.
Good problem solving and decision-making skills.
Good understanding of general banking guidelines and teller procedures.
Demonstrates dependability through good attendance and adherence to timelines and schedules.
Able to handle large amounts of money without errors.
Able to work with frequent interruptions and in a fast-paced setting.
Able to perform under time deadlines.
Able to perform basic mathematical computations. Able to compute rate, ratio, and percentage.
Proficient in 10-key. Able to type (minimum 30 wpm).
Proficient in basic personal computer operations.
Able to complete three-to-six months on-the-job training.
Able and willing to continue business skill development.
PHYSICAL REQUIREMENTS
This is sedentary work that requires the following physical activities:
Sitting or standing for long periods. May stand for most of the work day.
Walking, finger dexterity, feeling, repetitive motions, talking, hearing, and visual acuity.
Able to work in a low-light environment.
Occasional lifting (up to 25 pounds of coins).
ATTENDANCE REQUIREMENTS
This position works and rotates on time requirements but could include the following:
Reporting as early as 7:00am on Monday through Friday, when needed
Working until close of day on Monday through Friday (normally 5:30pm on Friday)
Working Saturday 7:30am to close (normally 12:00pm), when needed
WORKING CONDITIONS:
Normal office environment.
NOTE: The above statements are intended to describe the general nature and level of work performed by an employee in this position. These statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees in this position.
Teller I
Washington, NC jobs
Job Description
The position of Teller I is responsible for performing routine and intermediate branch and customer services duties: accepts retail and commercial checking and savings deposits; processes loan payments; cashes checks and savings withdrawals; assists with night depository and vault duties; promotes business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services. Incumbents in this position possess less than 3 years of Teller experience.
ESSENTIAL FUNCTIONS:
Receives retail and commercial checking and savings deposits by determining that all necessary deposit documents are in proper form, and issuing receipts.
Cashes checks, savings withdrawals and makes cash advances; confirms all necessary documents are properly authorized, are in proper form and are within authorized limits; makes decisions when questionable items are presented for cashing or depositing.
Assists with night depository duties; logging bags, processing deposits, making change orders, issuing receipts and returning bags to customers.
May assist in opening and closing the vault daily; assists in balancing vault currency and coin
Operates computer terminal or personal computer to process account activity, determine balances, and resolve problems within given authority.
Issues official checks, traveler's checks and gift cards.
Cross-sells the Bank's other products and services, referring customers to appropriate staff as indicated.
Performs safe deposit duties by controlling access and assisting customers.
Receives and processes stop payment and hold orders.
Accepts loan, credit card and installment payments.
Balances cash drawer daily and verifies cash being bought from and sold to the vault.
Provides effective customer service and assists in resolving problems within given authority.
Records, files, updates information and sorts' mail or reports as required.
Answers telephones and directs callers to proper Bank personnel.
Processes teller work through branch capture and assists with imaging research.
May gather data and process various reports (e.g., currency transaction, returned items, overdrafts, callbacks, etc.)
Processes address changes, check orders, traveler's checks, incoming and outgoing collections, change orders and deposit slip corrections.
Type's routine letters, reports and forms.
Maintains files, copies and faxes documents, and orders and distributes supplies.
Takes steps to ensure security of Branch personnel & Bank procedures.
Fully understands opening/closing procedures, as well as all other security procedures.
May prepare and verify order of shipment of currency.
Completes annual compliance courses.
Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws; including, the Bank Secrecy Act and the Anti-Money Laundering Act.
Adheres to all levels of our Service Excellence standards.
Performs other duties as required.
GENERAL QUALIFICATIONS:
Knowledge & Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. Individual abilities may result in some deviation from these guidelines.
High school diploma or general education degree (GED). Work related experience could consist of reception or secretarial duties in a business environment.
Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related.
Intermediate knowledge of Bank operations, products and services; related state and federal laws and regulations, and other Bank operational policies and procedures.
Excellent organizational and time management skills - ability to work with minimal supervision.
Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs.
Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct personnel.
Physical Demands/Work Environment: Vision, hearing, speech, dexterity, visual concentration. A valid driver's license is required. Must have the ability to stand, walk, sit and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment.
Cognitive Requirements: Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations' environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations' situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Teller I
Washington, NC jobs
The position of Teller I is responsible for performing routine and intermediate branch and customer services duties: accepts retail and commercial checking and savings deposits; processes loan payments; cashes checks and savings withdrawals; assists with night depository and vault duties; promotes business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services. Incumbents in this position possess less than 3 years of Teller experience.
ESSENTIAL FUNCTIONS:
* Receives retail and commercial checking and savings deposits by determining that all necessary deposit documents are in proper form, and issuing receipts.
* Cashes checks, savings withdrawals and makes cash advances; confirms all necessary documents are properly authorized, are in proper form and are within authorized limits; makes decisions when questionable items are presented for cashing or depositing.
* Assists with night depository duties; logging bags, processing deposits, making change orders, issuing receipts and returning bags to customers.
* May assist in opening and closing the vault daily; assists in balancing vault currency and coin
* Operates computer terminal or personal computer to process account activity, determine balances, and resolve problems within given authority.
* Issues official checks, traveler's checks and gift cards.
* Cross-sells the Bank's other products and services, referring customers to appropriate staff as indicated.
* Performs safe deposit duties by controlling access and assisting customers.
* Receives and processes stop payment and hold orders.
* Accepts loan, credit card and installment payments.
* Balances cash drawer daily and verifies cash being bought from and sold to the vault.
* Provides effective customer service and assists in resolving problems within given authority.
* Records, files, updates information and sorts' mail or reports as required.
* Answers telephones and directs callers to proper Bank personnel.
* Processes teller work through branch capture and assists with imaging research.
* May gather data and process various reports (e.g., currency transaction, returned items, overdrafts, callbacks, etc.)
* Processes address changes, check orders, traveler's checks, incoming and outgoing collections, change orders and deposit slip corrections.
* Type's routine letters, reports and forms.
* Maintains files, copies and faxes documents, and orders and distributes supplies.
* Takes steps to ensure security of Branch personnel & Bank procedures.
* Fully understands opening/closing procedures, as well as all other security procedures.
* May prepare and verify order of shipment of currency.
* Completes annual compliance courses.
* Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws; including, the Bank Secrecy Act and the Anti-Money Laundering Act.
* Adheres to all levels of our Service Excellence standards.
* Performs other duties as required.
GENERAL QUALIFICATIONS:
Knowledge & Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. Individual abilities may result in some deviation from these guidelines.
* High school diploma or general education degree (GED). Work related experience could consist of reception or secretarial duties in a business environment.
* Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related.
* Intermediate knowledge of Bank operations, products and services; related state and federal laws and regulations, and other Bank operational policies and procedures.
* Excellent organizational and time management skills - ability to work with minimal supervision.
* Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs.
* Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct personnel.
Physical Demands/Work Environment: Vision, hearing, speech, dexterity, visual concentration. A valid driver's license is required. Must have the ability to stand, walk, sit and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment.
Cognitive Requirements: Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations' environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations' situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Teller III
Locust, NC jobs
Job Description
The position of Teller III is responsible for performing routine and intermediate branch and customer services duties: accepts retail and commercial checking and savings deposits; processes loan payments; cashes checks and savings withdrawals; assists with night depository and vault duties; promotes business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services. Incumbents in this position possess more than 5 years of Teller experience.
ESSENTIAL FUNCTIONS:
Receives retail and commercial checking and savings deposits by determining that all necessary deposit documents are in proper form, and issuing receipts.
Cashes checks, savings withdrawals and makes cash advances; confirms all necessary documents are properly authorized, are in proper form and are within authorized limits; makes decisions when questionable items are presented for cashing or depositing.
Assists with night depository duties; logging bags, processing deposits, making change orders, issuing receipts and returning bags to customers.
May assist in opening and closing the vault daily; assists in balancing vault currency and coin.
Operates computer terminal or personal computer to process account activity, determine balances, and resolve problems within given authority.
Issues official checks, traveler's checks and gift cards.
Cross-sells the Bank's other products and services, referring customers to appropriate staff as indicated.
Performs safe deposit duties by controlling access and assisting customers.
Receives and processes stop payment and hold orders.
Accepts loan, credit card and installment payments.
Balances cash drawer daily and verifies cash being bought from and sold to the vault.
Provides effective customer service and assists in resolving problems within given authority.
Records, files, updates information and sorts' mail or reports as required.
Answers telephones and directs callers to proper Bank personnel.
Processes teller work through branch capture and assists with imaging research.
May gather data and process various reports (e.g., currency transaction, returned items, overdrafts, callbacks, etc.)
Processes address changes, check orders, traveler's checks, incoming and outgoing collections, change orders and deposit slip corrections.
Type's routine letters, reports and forms.
Maintains files, copies and faxes documents, and orders and distributes supplies.
Takes steps to ensure security of Branch personnel & Bank procedures.
Fully understands opening/closing procedures, as well as all other security procedures.
May prepare and verify order of shipment of currency.
Completes annual compliance courses.
Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws; including, the Bank Secrecy Act and the Anti-Money Laundering Act.
Adheres to all levels of our Service Excellence standards.
Performs other duties as required.
GENERAL QUALIFICATIONS:
Knowledge & Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. Individual abilities may result in some deviation from these guidelines.
High school diploma or general education degree (GED). Work related experience could consist of reception or secretarial duties in a business environment.
Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related.
Intermediate knowledge of Bank operations, products and services; related state and federal laws and regulations, and other Bank operational policies and procedures.
Excellent organizational and time management skills - ability to work with minimal supervision.
Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs.
Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct personnel.
Physical Demands/Work Environment: Vision, hearing, speech, dexterity, visual concentration. A valid driver's license is required. Must have the ability to stand, walk, sit and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment.
Cognitive Requirements: Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations' environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations' situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Teller III
Locust, NC jobs
The position of Teller III is responsible for performing routine and intermediate branch and customer services duties: accepts retail and commercial checking and savings deposits; processes loan payments; cashes checks and savings withdrawals; assists with night depository and vault duties; promotes business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services. Incumbents in this position possess more than 5 years of Teller experience.
ESSENTIAL FUNCTIONS:
* Receives retail and commercial checking and savings deposits by determining that all necessary deposit documents are in proper form, and issuing receipts.
* Cashes checks, savings withdrawals and makes cash advances; confirms all necessary documents are properly authorized, are in proper form and are within authorized limits; makes decisions when questionable items are presented for cashing or depositing.
* Assists with night depository duties; logging bags, processing deposits, making change orders, issuing receipts and returning bags to customers.
* May assist in opening and closing the vault daily; assists in balancing vault currency and coin.
* Operates computer terminal or personal computer to process account activity, determine balances, and resolve problems within given authority.
* Issues official checks, traveler's checks and gift cards.
* Cross-sells the Bank's other products and services, referring customers to appropriate staff as indicated.
* Performs safe deposit duties by controlling access and assisting customers.
* Receives and processes stop payment and hold orders.
* Accepts loan, credit card and installment payments.
* Balances cash drawer daily and verifies cash being bought from and sold to the vault.
* Provides effective customer service and assists in resolving problems within given authority.
* Records, files, updates information and sorts' mail or reports as required.
* Answers telephones and directs callers to proper Bank personnel.
* Processes teller work through branch capture and assists with imaging research.
* May gather data and process various reports (e.g., currency transaction, returned items, overdrafts, callbacks, etc.)
* Processes address changes, check orders, traveler's checks, incoming and outgoing collections, change orders and deposit slip corrections.
* Type's routine letters, reports and forms.
* Maintains files, copies and faxes documents, and orders and distributes supplies.
* Takes steps to ensure security of Branch personnel & Bank procedures.
* Fully understands opening/closing procedures, as well as all other security procedures.
* May prepare and verify order of shipment of currency.
* Completes annual compliance courses.
* Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws; including, the Bank Secrecy Act and the Anti-Money Laundering Act.
* Adheres to all levels of our Service Excellence standards.
* Performs other duties as required.
GENERAL QUALIFICATIONS:
Knowledge & Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. Individual abilities may result in some deviation from these guidelines.
* High school diploma or general education degree (GED). Work related experience could consist of reception or secretarial duties in a business environment.
* Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related.
* Intermediate knowledge of Bank operations, products and services; related state and federal laws and regulations, and other Bank operational policies and procedures.
* Excellent organizational and time management skills - ability to work with minimal supervision.
* Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs.
* Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct personnel.
Physical Demands/Work Environment: Vision, hearing, speech, dexterity, visual concentration. A valid driver's license is required. Must have the ability to stand, walk, sit and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment.
Cognitive Requirements: Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations' environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations' situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Teller I
Asheville, NC jobs
Job Description
The position of Teller I is responsible for performing routine and intermediate branch and customer services duties: accepts retail and commercial checking and savings deposits; processes loan payments; cashes checks and savings withdrawals; assists with night depository and vault duties; promotes business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services. Incumbents in this position possess less than 3 years of Teller experience.
ESSENTIAL FUNCTIONS:
Receives retail and commercial checking and savings deposits by determining that all necessary deposit documents are in proper form, and issuing receipts.
Cashes checks, savings withdrawals and makes cash advances; confirms all necessary documents are properly authorized, are in proper form and are within authorized limits; makes decisions when questionable items are presented for cashing or depositing.
Assists with night depository duties; logging bags, processing deposits, making change orders, issuing receipts and returning bags to customers.
May assist in opening and closing the vault daily; assists in balancing vault currency and coin
Operates computer terminal or personal computer to process account activity, determine balances, and resolve problems within given authority.
Issues official checks, traveler's checks and gift cards.
Cross-sells the Bank's other products and services, referring customers to appropriate staff as indicated.
Performs safe deposit duties by controlling access and assisting customers.
Receives and processes stop payment and hold orders.
Accepts loan, credit card and installment payments.
Balances cash drawer daily and verifies cash being bought from and sold to the vault.
Provides effective customer service and assists in resolving problems within given authority.
Records, files, updates information and sorts' mail or reports as required.
Answers telephones and directs callers to proper Bank personnel.
Processes teller work through branch capture and assists with imaging research.
May gather data and process various reports (e.g., currency transaction, returned items, overdrafts, callbacks, etc.)
Processes address changes, check orders, traveler's checks, incoming and outgoing collections, change orders and deposit slip corrections.
Type's routine letters, reports and forms.
Maintains files, copies and faxes documents, and orders and distributes supplies.
Takes steps to ensure security of Branch personnel & Bank procedures.
Fully understands opening/closing procedures, as well as all other security procedures.
May prepare and verify order of shipment of currency.
Completes annual compliance courses.
Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws; including, the Bank Secrecy Act and the Anti-Money Laundering Act.
Adheres to all levels of our Service Excellence standards.
Performs other duties as required.
GENERAL QUALIFICATIONS:
Knowledge & Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. Individual abilities may result in some deviation from these guidelines.
High school diploma or general education degree (GED). Work related experience could consist of reception or secretarial duties in a business environment.
Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related.
Intermediate knowledge of Bank operations, products and services; related state and federal laws and regulations, and other Bank operational policies and procedures.
Excellent organizational and time management skills - ability to work with minimal supervision.
Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs.
Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct personnel.
Physical Demands/Work Environment: Vision, hearing, speech, dexterity, visual concentration. A valid driver's license is required. Must have the ability to stand, walk, sit and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment.
Cognitive Requirements: Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations' environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations' situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Teller I
Asheville, NC jobs
The position of Teller I is responsible for performing routine and intermediate branch and customer services duties: accepts retail and commercial checking and savings deposits; processes loan payments; cashes checks and savings withdrawals; assists with night depository and vault duties; promotes business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services. Incumbents in this position possess less than 3 years of Teller experience.
ESSENTIAL FUNCTIONS:
* Receives retail and commercial checking and savings deposits by determining that all necessary deposit documents are in proper form, and issuing receipts.
* Cashes checks, savings withdrawals and makes cash advances; confirms all necessary documents are properly authorized, are in proper form and are within authorized limits; makes decisions when questionable items are presented for cashing or depositing.
* Assists with night depository duties; logging bags, processing deposits, making change orders, issuing receipts and returning bags to customers.
* May assist in opening and closing the vault daily; assists in balancing vault currency and coin
* Operates computer terminal or personal computer to process account activity, determine balances, and resolve problems within given authority.
* Issues official checks, traveler's checks and gift cards.
* Cross-sells the Bank's other products and services, referring customers to appropriate staff as indicated.
* Performs safe deposit duties by controlling access and assisting customers.
* Receives and processes stop payment and hold orders.
* Accepts loan, credit card and installment payments.
* Balances cash drawer daily and verifies cash being bought from and sold to the vault.
* Provides effective customer service and assists in resolving problems within given authority.
* Records, files, updates information and sorts' mail or reports as required.
* Answers telephones and directs callers to proper Bank personnel.
* Processes teller work through branch capture and assists with imaging research.
* May gather data and process various reports (e.g., currency transaction, returned items, overdrafts, callbacks, etc.)
* Processes address changes, check orders, traveler's checks, incoming and outgoing collections, change orders and deposit slip corrections.
* Type's routine letters, reports and forms.
* Maintains files, copies and faxes documents, and orders and distributes supplies.
* Takes steps to ensure security of Branch personnel & Bank procedures.
* Fully understands opening/closing procedures, as well as all other security procedures.
* May prepare and verify order of shipment of currency.
* Completes annual compliance courses.
* Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws; including, the Bank Secrecy Act and the Anti-Money Laundering Act.
* Adheres to all levels of our Service Excellence standards.
* Performs other duties as required.
GENERAL QUALIFICATIONS:
Knowledge & Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. Individual abilities may result in some deviation from these guidelines.
* High school diploma or general education degree (GED). Work related experience could consist of reception or secretarial duties in a business environment.
* Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related.
* Intermediate knowledge of Bank operations, products and services; related state and federal laws and regulations, and other Bank operational policies and procedures.
* Excellent organizational and time management skills - ability to work with minimal supervision.
* Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs.
* Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct personnel.
Physical Demands/Work Environment: Vision, hearing, speech, dexterity, visual concentration. A valid driver's license is required. Must have the ability to stand, walk, sit and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment.
Cognitive Requirements: Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations' environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations' situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Part-Time Teller
Wichita Falls, TX jobs
Description:
GENERAL DESCRIPTION:
The Teller will be primarily responsible for assisting customers in their day-to-day transactions, maintaining a cash drawer, closing bank as necessary and answering the telephone in a courteous and professional manner.
ESSENTIAL FUNCTIONS OF JOB:
1. Provide excellent customer service at all times.
2. Handle deposits, withdrawals, cashier checks, and credit card advances; this duty is performed daily.
3. Balance and maintain cash drawer.
4. Perform opening and closing procedures as assigned.
5. Perform end of day recap in absence of Head Teller.
6. Close checking and savings accounts as necessary.
7. Process night deposits. This duty is performed daily.
8. Answer the telephone in a courteous manner.
9. Accept loan payments.
10. Stock desk/teller supplies.
11. Process Cash Collections.
12. Process incoming and outgoing collections.
13. Scan and balance daily work.
14. Process savings bonds being cashed in.
15. Fill out CTRs as required.
16. Perform any other duties as assigned.
Requirements:
REQUIRED SKILLS:
1. Must be knowledgeable in the use of office equipment, (i.e. computers, copiers, scanners, multi-line phones, etc., regular
use of desktop computer and related banking software.
2. Possess immediate skill level at word processing / typing; and basic skills using 10-key, alpha-numeric data entry and
databases.
3. Mental awareness, alertness, and adaptability to office work routines.
4. Must possess excellent time management skills and the ability to prioritize work.
5. Must pay attention to detail.
6. Communication Skills: Ability to read and understand simple instructions, short correspondence, notes, letters and memos;
Ability to effectively communicate information and respond to questions in person-to-person situations, with customers, the
general public and other employees of the company.
7. Mathematical Skills: Ability to add, subtract, multiply and divide numbers. Ability to perform such mathematical skills using
money and other forms of measurement.
8. Critical Thinking Skills: Ability to use common sense understanding in order to carry out detailed written or oral instructions.
Ability to deal with problems involving a few known variables in situations of a routine nature.
9. Employee Contact: Contacts occasionally with others beyond immediate associates, but generally of a routine nature. May
obtain, present of discuss data, but only as it pertains to an immediate and specific assignment. No responsibility for
obtaining cooperation or approval of action or decision.
10. Public Contact: Regular contact with patrons, either within the office or in the field. May involve occasional self-initiated
contacts to patrons. Lack of tact and judgment may result in a limited type of problem for the organization.
11. Accuracy: Probable errors of internal and external scope would have a moderate effect on the operational efficiency of the
organizational component concerned. Errors might possibly go undetected for a considerable period of time, thereby
creating an inaccurate picture of an existing situation. Could cause further errors, losses, or embarrassment to the company.
The possibility for error is always present due to the requirements and repetition of the job.
PHYSICAL REQUIREMENTS and WORKING CONDITIONS:
While performing the essential functions of this job, this position is regularly required to sit or stand or talk; may occasionally lift, move, push or pull up to 25 pounds. Specific vision abilities required by this job include close vision. This is an indoor position and the noise level in the work area is usually moderate.
REQUIRED EXPERIENCE:
High school degree or GED equivalent; emphasis on office skills, customer service and cash handling; plus 3-6 months of related experience and/or training or equivalent combination of education and experience.
REPORTING RELATIONSHIP:
This position reports directly to the VP / Teller Operations at the Main Branch. The VP / Teller Operations reports to the Executive Vice President / Operations, who reports to the President/CEO of American National Bank & Trust.
DISCLAIMER:
This is representative only and not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Duties and responsibilities may be changed, expanded, reduced, or delegated by Management to meet the business needs of the organization.
This document in no way constitutes an offer of employment or a contract of employment. ANB&T reserves the right to modify job descriptions, policies, or any other procedural document at any time, for any reason, with or without prior notice.
“ANB&T is an Equal Employment Opportunity / Disability / Protected Veteran Status Employer”
Part-Time Teller
Nebraska City, NE jobs
With history dating back to 1856, American National Bank is one of the largest privately owned banks in Nebraska with branch locations in the region with locations in Nebraska, Iowa and Minnesota. We believe in doing. By joining forces with local businesses, charitable organizations and our team members, we are proud to be part of the momentum that keeps the community around us building and growing. Together we can be the catalyst for making great things happen. Join our company to be a part of this inspirational movement and learn how we can grow your career.
Together, we can do more for your future…
At American National Bank, we provide our team members with comprehensive benefits to do more for you and your family.
We offer:
* Competitive base compensation with additional performance-based annual earning potential
* Career growth potential built into every role
* 401(k) Investment Plan with up to 4% match by ANB with immediate vesting and profit sharing*
* No cost Life Insurance with benefit 2x base salary (subject to cap), with ability to purchase additional coverage
* Paid Time Off, Paid Holidays and Paid Volunteer Time
* Medical Insurance with signification premium contribution by ANB, with Wellness Plan Support*
* Dental Insurance with significant premium contribution by ANB*
* Additional Insurance options to meet personal needs: Vision, Pet Care, Critical Illness, Accident, Income, and Identity Theft Protection*
* Tuition Reimbursement*
* Gym Membership Reimbursement*
* Discounts on Banking and Financial needs
* Eligibility Criteria Apply
Job Summary
American National Bank is looking for a new Teller to serve the needs of existing and prospective clients. We are seeking an individual who provides top customer service, possesses previous cash handling experience, and places a high level of importance on confidentiality.
Schedule: 20 hours per week, 12:00pm-4:00pm Monday through Thursday, 1:30pm-5:30pm Friday; rotating Saturdays 8:15am-12:15pm
Essential Job Duties & Responsibilities
* Consistently provides high quality client service while effectively processing transactions and supporting sales.
* Records all transactions, prepares daily settlements of teller cash, and proofs transactions according to branch procedures.
* Processes transactions for various bank products and services including the following: deposits, withdrawals, loan payments, cashier checks, money orders, and credit card cash advances.
* Performs clerical duties such as answering calls, processing incoming mail and deliveries, filing, and typing.
Experience and Education
* Four to six month's teller experience, or equivalent client service and/or cash handling experience.
* Previous sales experience, preferred.
* In pursuit of high school diploma or its equivalent is required.