The Lead Concierge assists in the successful execution of the highest standards of service and hospitality for this blue chip luxury residence, guests, co-workers, vendors, service providers, neighbors, and all others. Reports to: General Manager
Responsibilities:
* Oversee the scheduling of concierge staff and coordinate with the valet supervisors to align staffing schedules and guidelines.
* Provide initial training and orientation for all concierge staff.
* Assist with ongoing training to ensure all contractors and vendors are properly signed in/out of the building, and that applicable Certificates of Insurance (COIs) for contractors, moving companies, and delivery companies are received and filed appropriately.
* Ensure that resident service standards are consistently met or exceeded and that a high level of service is maintained at all times.
* Maintain the resident database in BuildingLink, ensuring information is accurate and up to date.
* Participate in a variety of meetings and cross-departmental work groups to coordinate activities, communicate issues, obtain approvals, resolve problems, and remain informed of new developments, requirements, policies, and regulatory guidelines.
* Assist with the coordination and execution of resident maintenance requests and provide follow-up as needed.
* Ensure residents are consistently and promptly informed of neighborhood events and activities. This includes compiling and updating information on residential elevators.
* Oversee residents' "while away" requests, including services such as plant watering, unit wellness checks, and weekly mailings. Ensure all requests are
documented in BuildingLink and monitored. Confirm mailings go out as scheduled and copies of receipts are filed in the courier binder.
* Ensure inventory and timely ordering of office supplies, resident recreational supplies, and fitness center supplies according to set standards.
* Help establish and maintain positive relationships with retail tenants.
* Assist the General Manager and Facilities Manager in sending out communications and notifications to residents and staff, as needed.
* Support the General Manager in documenting and ensuring proper follow-up on all incident reports.
* Assist the General Manager in enforcing the Condominium Rules and Regulations in accordance with the Governing Documents.
* Perform or assist with operations as needed to maintain workflow and meet deadlines. Notify management of unusual equipment or operational issues, and the need for additional materials or supplies.
* Ensure all safety protocols are followed while performing duties.
* Perform other related tasks or projects as assigned by supervisors and provide cross-departmental support when possible.
Essential Attributes:
* Leads by example.
* Demonstrates team spirit and contributes positive energy among colleagues.
* Practices and adheres to FirstService Residential Global Service Standards.
* Anticipates and meets residents' needs with a focus on satisfaction.
* Prioritizes, organizes, and follows up on tasks in a timely manner.
* Maintains confidentiality regarding all resident information and data.
* Displays integrity and professionalism in all interactions with residents, guests, team members, and others.
* Remains calm and clear-headed in emergencies and high-pressure situations.
* Handles multiple responsibilities accurately within given timeframes.
* Provides timely and accurate information to residents courteously.
* Exhibits patience, tact, understanding, and resourcefulness in handling resident requests.
* Works collaboratively with concierge, valet, door staff, maintenance, and custodial teams to ensure smooth operations at the Front of House, including the loading dock, package room, resident conference room, massage room, and fitness center.
* Anticipates, analyzes, and resolves challenges using sound judgment.
* Presents a professional image with confidence and leadership.
* Works independently with initiative and ownership of responsibilities.
* Keeps management informed of issues and actions taken
Physical Requirements / Working Environment:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Position involves sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying and moving objects that can weigh up to 25 lbs. This movement can occur throughout the day. Must also be able to climb several flights of stairs if necessary.
* Must be able to sit and stand for extended periods of time.
* Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business.
* Must have finger dexterity for typing/using a keyboard.
* Must be mobile enough to move around both the office in order to make copies, send mail and faxes and to walk around the property. This could include lengthy walks on uneven areas.
* Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other associates.
* Capable of working extended hours, to include evenings, weekends and holidays as necessary.
* This position may alternate between working indoors in a controlled climate and with proper lighting, to an outdoors setting with variable climate and lighting.
* Must be able to interact with all types of individuals, be mentally alert, detail oriented, and with good reasoning skills.
* Must be able to work on more than one assignment at a time with frequent interruptions, changes and delays. Must be able to remain focused and work effectively, efficiently, and cheerfully under such circumstances. For safety reasons, employee must remain alert to working conditions and aware of safety, health, and environmental concerns.
* Must be able to work effectively and cheerfully in an environment which may be stressful due to adversarial situations resulting from the proper performance of duties.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.
What We Offer:
As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision, and others. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Compensation:
$38.00 - $42.00 hourly
Disclaimer Statement:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_****************************.
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_****************************; we will respond in accordance with Local Law 144, within 30 days.
$38-42 hourly 1d ago
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Regional Director
Firstservice Corporation 3.9
Firstservice Corporation job in Boston, MA
As a Regional Director you'll be responsible for strategically managing client relationships by providing key business insights and expertise on all client situations that will ultimately drive loyalty, profitability and long-term client retention. A good regional director exhibits strong leadership values that epitomize the culture of unparalleled customer service within FirstService Residential.
This individual will also oversee and create an environment of ownership and accountability for a team of community managers responsible for delivering property management products and services to our client with a focus on exceptional customer service. A regional director must be adaptable and is always looking to motivate and inspire others to do their best.
Extensive senior leadership background in hospitality and customer service, with proven success in delivering exceptional experiences.
Your Responsibilities:
* Works alongside the leadership team to devise client relationship management plans and relationship building activities based on the classification and importance of each client
* Executes on relationship management activities to identify client issues and opportunities and develops detailed action plans to improve the property and client relationship, with special attention on high risk accounts
* Models company culture, values and brand promise to foster and strengthen client relationships
* Acts as a brand ambassador by communicating and demonstrating the value and benefits of our products and services
* Builds strong relationships with board members who provide leadership to the communities managed by acting as a trusted advisor, bringing key insights and solutions to specific situations and following through on commitments with honesty and transparency
* Work through, influence and understand the financial and operational goals and objectives for each client including but not limited to: developer transition, capital improvement projects, financial challenges, board goals and objectives.
* Takes ownership of controllable key performance indicators for their book of business: e.g. customer experience, client retention, growth, profitability, manager turnover
* Is accountable for managing FirstService client contracts and obtaining timely renewals
* Responsible for maintaining growth and profitability of each account through the addition of new products and services based on client needs and pricing
* Attracts, develops and retains a diverse team of managers knowledgeable and capable of meeting the property management needs of each client. Supports the onboarding of new community managers.
* Provides ongoing support with training, coaching and developing career paths for associates that desire growth opportunities
* Regularly influences and mentors community managers and their teams and
* communicates the importance of having a positive attitude, demonstrating professionalism and maintaining a strong work ethic
* Holds self and managers accountable for completing property management tasks and activities in alignment with standard operating procedures, and owning issues and solving problems in collaboration with other departments to deliver measurable business results
Skills & Qualifications:
* Bachelor's degree in business or related field from an accredited college or university
* 5 to 7 years' experience in property management, construction or hospitality preferred
* Experience in operations, account management or relationship management an asset
* Valid state driver's license and state-mandated vehicle insurance.
* Possesses and maintains certification from CCAM or CAI in the field of property management strongly desired.
* Critical thinking, problem solving, judgement and decision-making abilities are necessary.
* Proficiency in computer programs like Microsoft Office, Outlook and Windows required.
* Ability to work with sensitive and/or confidential information.
Physical Requirements:
* Position involves sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying and moving objects that can weigh up to 25 lbs. This movement can occur throughout the day. Must also be able to climb several flights of stairs if necessary.
* Must be able to sit and stand for extended periods of time.
* Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business.
* Must have finger dexterity for typing/using a keyboard.
* Must be mobile enough to move around both the office in order to make copies, send mail and faxes and to walk around the property. This could include lengthy walks on uneven areas.
* Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other associates.
* Capable of working extended hours, to include evenings, weekends and holidays as necessary.
* This position may alternate between working indoors in a controlled climate and with proper lighting, to an outdoors setting with variable climate and lighting.
* Must be able to interact with all types of individuals, be mentally alert, detail oriented, and with good reasoning skills.
* Must be able to work on more than one assignment at a time with frequent interruptions, changes and delays. Must be able to remain focused and work effectively, efficiently, and cheerfully under such circumstances. For safety reasons, employee must remain alert to working conditions and aware of safety, health, and environmental concerns.
* Must be able to work effectively and cheerfully in an environment which may be stressful due to adversarial situations resulting from the proper performance of duties
What We Offer:
As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Compensation:
$140,000 - $150,000 annually
Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_****************************.
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_****************************; we will respond in accordance with Local Law 144, within 30 days.
$140k-150k yearly 5d ago
Administrative Assistant
Cruz Management Company 4.3
Boston, MA job
Full-time Description
Organization Description:
We are Cruz Companies, one of the oldest and largest, third generation, 100% minority-owned companies in the Northeast, we blend modern practices with traditional values of quality and integrity. Founded in 1948, we develop and construct landmarks, residential, and commercial projects. We do provide quality residential housing management services in the Greater Boston & New Bedford areas. Agencies we serve or work with include but are not limited; Massachusetts Housing Finance Agency (MHFA), Boston Housing Authority (BHA), Boston Metro Housing, Department of Housing and Urban Development (HUD), and private owners. We've also established Cruz C.A.R.E.S., giving back to our communities through scholarships, enrichment programs, and fun outdoor adventures. We are pioneers in progress and strive to elevate the communities where we work.
Cruz Management Company Inc is seeking an Administrative Assistant who is qualified professional, will be responsible for handling daily office operations, support the office team and maintain organized workflows. This position covers a wide range of administrative responsibilities that keep daily operations organized and efficient.
Requirements
Office Operations
• Welcome visitors and provide general office assistance.
• Assisting with project coordination and task completion.
• Maintaining a clean and organized workspace.
• Provides information by answering questions and requests.
• Ensure operation of equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories and evaluating new equipment and techniques.
• Maintains supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies.
• Running errands, such as picking up supplies.
Scheduling and Coordination
• Managing calendars, scheduling appointments, and coordinating meetings & training sessions, company event planning, and coordinating social activities including catering & venue booking.
• Coordinate meetings, sending invites and agendas, setting up necessary audio/video equipment.
• Arranging travel and accommodation if needed.
Communication
• Answering phones, taking messages, and directing calls.
• Handling incoming and outgoing mail and faxes.
• Managing company incoming and outgoing emails, directing emails to different departments/employees that may come through the company's main email.
• Handling and sorting mail and faxes daily.
Staff Support:
• Assisting in filing for the Property Management Team especially during busy peaks seasons like inspections and audits.
• Assisting in organizing and storing documents, both physically and digitally for the Property Management Team.
• Typing, copying, scanning, and binding documents.
• Performing basic bookkeeping tasks including receiving, scanning, and posting residents' rental checks in Yardi daily.
• Supports team by performing tasks related to organization and strong communication.
• Perform other related duties and responsibilities as required.
Knowledge, Skills Requirements
• College/High School diploma and/or equivalent professional experience.
• Bilingual and English and Spanish preferred
• Excellent organizational and time management skills; ability to effectively handle multiple, concurrent assignments and activities.
• Computer Skills:
• Proficiency in the use of Microsoft Office products (Excel, Word)
• Strong written & verbal communication skills
• Customer services skills
• Professionalism
• Organization Skills
• Problem Solving
• Attention to detail
• Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work
Equal Employment Opportunity
The facility is committed to the principle of Equal Employment Opportunity for all employees and applicants. It is our policy to ensure that both current and prospective employees are provided equal employment opportunity without consideration of race, religious creed, color, national origin, nationality, ancestry, age, sex, marital status, sexual orientation, or disability in accordance with local, state, and federal laws.
Americans with Disabilities
Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.
This is intended to describe the general content and requirements of the job. It is not an all-inclusive statement of duties, responsibilities or requirements and management reserves the right to add or remove duties from jobs to meet company needs. Significant changes to the position will necessitate a new or revised job description.
Employment Type: Full-Time
Work Schedule: Monday - Friday; 8am - 4:30pm
Employees at Cruz Companies enjoy these benefits:
• 100% employer paid individual medical insurance plan
• 100% employer paid dental plan
• Vision
• Group Term Life Insurance (100% Employer paid)
• 401K Retirement Plan
• Flexible Spending Account
• Health Reimbursement Program (HRA) - Employer funded
• Involuntary Insurance Benefits - Sun Life, Aflac
• Employee Assistance Program (EAP)
• Free Parking
• Attractive Time-off benefit package
Paid Holidays
Salary Description $50,000 - $60,000
$50k-60k yearly 15d ago
Server
Myers + Chang 3.6
Boston, MA job
Job DescriptionBenefits:
401(k)
401(k) matching
Company parties
Dental insurance
Employee discounts
Free food & snacks
Health insurance
Opportunity for advancement
Parental leave
Training & development
Vision insurance
Server - Myers + Chang - 1145 Washington Street, Boston, MA
Do you love delivering superior hospitality to others through kindness and delicious food?
Are you looking for an opportunity to learn the ins and outs of a restaurant in a supportive and safe environment?
Do you thrive in a fast-paced, organized restaurant environment?
Well, we have an opportunity for you!
Myers + Chang is seeking a hospitality-driven Server to add to our dynamic team! The Server position plays one of the most critical roles in providing exceptional customer service to our guests and ensuring a memorable dining experience that makes them want to return.
With genuine hospitality, we expect our Servers to deliver an exceptionally distinctive dining experience by providing the highest levels of service, guiding guests through our menus, and making beverage and food recommendations that meet or exceed the guests' expectations. Our servers are expected to have full knowledge of all dishes and ingredients on our menu in order to uphold our strict kitchen allergy protocols.
Success in this role requires strong hospitality and multi-tasking abilities, excellent time management skills, attention to detail, and the ability to work efficiently in a fast-paced environment.
Day-to-Day Performance Expectations:
Report to work at the scheduled time, neatly groomed and in a clean uniform.
Greet and seat guests in a friendly and timely manner
Keep up-to-date about menu changes and the kitchens strict allergen protocols
Deliver exceptional hospitality while taking and processing orders accurately, this includes and is not limited to:
Smiling
Greeting guests when they enter and saying goodbye when they leave
Presenting a friendly spiel at the beginning of each dining experience
Anything else necessary to make sure the guest is happy
Make personalized recommendations and alternative options for guests with allergies or dietary restrictions
Ensure all of the guests needs are met and provide exceptional service throughout their dining experience.
Assist in setting up and breaking down the dining room and maintaining an organized and clean dining area.
Handle cash and credit card transactions accurately.
Clean any areas of the restaurant needed before, during, and after service
Work with team members in a cohesive and hospitable manner at all times
Perform any other duties as needed - we work as a team!
Skills for Qualification:
Must have scheduling availability to work in the evenings and weekends
Consistently demonstrates dedication and an active passion for Myers+Chang culture and exceeding guest expectations
Open to feedback and committed to continuous improvement
Excellent attendance, reliability, communication, attention to detail and interpersonal skills
Embraces new information, learns quickly, and readily adapts to change
Ability to quickly problem-solve using sound judgment
Knowledgeable of ingredients and restaurant systems (including health and safety guidelines) and able to maintain the restaurant's strict allergen protocols
Ability to maintain grooming and uniform standards
High multi-tasking ability and time management skills
Ability to stand for long periods, walk, push, pull, reach, and lift < 50 lbs.
Work Environment:
Must be able to work in an environment with loud noises, music, and at times, tight spaces.
Must be able to work around various aromas and fluctuating temperatures
We ask for a minimum commitment of six months for FOH employees. Unfortunately, we do not offer seasonal or temporary work.
Compensation:
The pay rate for this position is $6.75 per hour, plus tips. Tips generally range on average from $25- $35 per hour. In the unlikely event that the hourly rate plus tips does not equal $15, Myers and Chang will pay the additional amount to meet this.
Additional Information:
Myers + Chang offers a fantastic work environment, an unparalleled commitment to training to make you a better team member! We offer benefits such as health/dental/vision insurance, 401k with a generous match, and a great staff meal policy. We offer a real commitment to growth both in your skill/knowledge and growing into more senior positions if that is an interest of yours!
$25-35 hourly 1d ago
Home Improvement Contractor
Handyman Connection 4.5
Hingham, MA job
Benefits:
401(k) matching
Competitive salary
Flexible schedule
A contractor is a special type of craftsman. That person is experienced in broader home improvement projects and have worked on most aspects of home construction, updates and repairs. You've had your hand in remodeling, finished carpentry and installing new windows and doors.
At Handyman Connection of South Shore, we need to hire an Experienced Home Improvement Contractor who can help residents in the South Shore area. Working together, we'll improve the lives of many living in our neighborhood.
Benefits:
You can make $35-$45/hr, contingent on your experience and availability
Receive great behind-the-scenes support from a professional office team
Use a custom mobile app to book appointments and communicate with others
Corporate marketing support to help draw clients
Receive company apparel and signage to assist with branding
Work in South Shore and the surrounding area
Apply today and be a part of Handyman Connection of South Shore.
Job Summary:
Skill areas in at least three of the following:
Rough and finishing with carpentry
Remodeling and upgrading bathrooms
Refresh and remodel kitchens
Interior and exterior painting
Repairing and patching drywall
Knowledge of minor plumbing and electrical
Installation and repair of flooring
Confident in the following areas:
Customer service and client relations
Building codes
Material management
Job Requirements
Driver's license and insurance
Background check/screening
Personal vehicle and tools
Strong references
Smart phone + Internet access
Contractors must have liability insurance and workers comp
Our customers love us! One happy customer said, "Handyman Connection has completed two carpentry projects for me this year. We had an excellent craftsman who takes great pride in his work. I'm thrilled with the results and I would highly recommend Handyman Connection of South Shore."
Please don't apply if you're a project manager or if you perform new construction. Handyman Connection is strongly considering candidates with experience as an Experienced Home Improvement Contractor or similar positions.
We'd love to talk with you. Apply today with Handyman Connection of South Shore and start the initial process. Compensation: $35.00 - $45.00 per hour
Your locally owned Handyman Connection works with talented craftsmen like you to deliver quality workmanship and professional service for our customers.
If you're interested in:
high earnings potential
a flexible schedule that you control
using your skills to help improve other's lives
We might be a great fit for you.
Homeowners across North America have been calling on Handyman Connection for our professional craftsmanship and great customer experience since 1991. Each Handyman Connection franchise is locally owned and operated, backed by the company that helped launch the industry.
$35-45 hourly Auto-Apply 60d+ ago
Occupancy Specialist
Cruz Management Company 4.3
Boston, MA job
In this role, you will perform day-to-day leasing and marketing activities related to apartment rentals, move-ins, recertifications and lease renewals at a market rate property.
Essential Functions:
Interact with prospective and current residents to achieve maximum occupancy
Generate and manage traffic, wait list, property tours, leasing apartments, qualifying prospects, and following up on prospect leads
Prepare lease documentation applicable to program types, complete move-in paperwork and procedures, maintain applicable databases, and ensure tour route, amenity areas, and show units are to company standard
Deliver customer service that exceeds expectations for new and current residents
Educate and implement Cruz Management programs, processes, and policies to new and current residents as applicable
Review, prioritize, and distribute resident service requests as required
May assist with the planning and facilitation of property events or programs required by the mixed income program guidelines
May assist on-site management with ensuring all marketing documents, supplies, reports, advertisements, and web content are current and updated a necessary based on property, regional or corporate initiatives
Maintain relationships with area businesses, local housing offices, employers, and real estate brokers to generate new business or to maintain an extensive waiting list for all unit types
Remain current with local events and hiring trends that may have an impact on the property
During the application or recertification process, responsible to gather appropriate documents by program type for residency approval submission to the appropriate person or third-party vendor for review and approval
Remain current with all Federal, State and/or other regulatory requirements and programs.
Other duties as assigned.
Equal Employment Opportunity
The facility is committed to the principle of Equal Employment Opportunity for all employees and applicants. It is our policy to ensure that both current and prospective employees are afforded equal employment opportunity without consideration of race, religious creed, color, national origin, nationality, ancestry, age, sex, marital status, sexual orientation, or disability in accordance with local, state and federal laws.
Americans with Disabilities
Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.
This is intended to describe the general content and requirements of the job. It is not an all-inclusive statement of duties, responsibilities or requirements and management reserves the right to add or remove duties from particular jobs in order to meet patient or company needs. Significant changes to the position will necessitate a new or revised job description.
Requirements
Education/ Experience Requirements/ Certification Requirements:
High School diploma or GED
1-3 years of work experience
Excellent customer service skills
Superb attention to detail
Outstanding verbal and written communication skills
Experience with computer systems including Microsoft Office Suite
Preferred Qualifications
Associate degree
Knowledge of Yardi or Real Page software
Experience in property management, affordable/tax credit programs, hospitality, customer service, sales, retail, or restaurant industry
Knowledge & Skills Requirements:
Demonstrated leadership skills in decision making, problem solving and interpersonal relations.
Agility to handle stress and respond quickly and effectively to emergency situations
Skill in exercising high degree of initiative, judgment, discretion, and decision making.
Ability to work effectively with diverse individuals at all levels.
Ability to handle many tasks simultaneously and deal effectively with changing priorities.
$48k-73k yearly est. 60d+ ago
Part Time Concierge
Firstservice Corporation 3.9
Firstservice Corporation job in Boston, MA
As a Part-Time Concierge Associate, you'll be responsible for providing exceptional customer service. Meets and greets residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms. Assists with general concierge services and performs administrative clerical, Word and Excel document work. Walks the building premises as directed for monitoring purposes.
Your Responsibilities:
* Provides exceptional customer service.
* Meets and greets residents; checks guests and service providers in/out.
* Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms.
* Assists with general concierge services and performs administrative clerical, Word and Excel document work.
* Walks the building premises as directed for monitoring purposes
* Monitors and controls access to the building
* Resolves and follows-up on all complaints/issues, escalating to supervisor if necessary
* Provides general concierge services as well as administrative clerical work when needed
* Helps maintain a safe and secure environment throughout the building/property(s)
* Walks the building premises as directed for monitoring purposes
* Have the ability to understand and complete all required forms
* May be assigned other duties by supervisor
Skills & Qualifications:
* Ability to manage multiple priorities
* Demonstrates excellent customer service, communication and time management skills.
* Basic knowledge of Microsoft Applications, especially Outlook, Word and Excel.
* Command of information system hardware/software is preferred
* Good written and verbal communication skills
* Strong customer service and interpersonal skills required
* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Computer and peripherals, standard and customized software applications and tools, and usual office equipment.
* Ability to quickly and easily navigate the property/building as required to meet the job functions
* Ability to lift 30 - 50 lbs
* Requires standing, sitting position for long periods of time, walking and occasional climbing when necessary
* Handle, finger, grasp and lift objects and packages; must be able to reach with hands and arms
* The employee is required to work at a personal computer for extended periods of time as well as talking on the phone for extended periods of time
* Must have the ability to detect auditory and/or visual emergency alarms
* Occasional overtime may be required
* Must have the ability to work extended/flexible hours, weekends, and attend Board meetings.
Physical Requirements / Working Environment:
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Ability to quickly and easily navigate the property/building as required to meet the job functions
* Ability to lift 30 - 50 lbs
* Requires standing, sitting position for long periods of time, walking, and occasional climbing when necessary
* Handle, finger, grasp, and lift objects and packages; must be able to reach with hands and arms
* The employee is required to work at a personal computer for extended periods of time as well as talking on the phone for extended periods of time
* Must have the ability to detect auditory and/or visual emergency alarms
* Occasional overtime may be required
* Must have the ability to work extended/flexible hours, weekends, and attend Board meetings.
Work is performed in a variety of environmental conditions, with exposure to outdoor temperatures, weather variations, traffic and equipment noise, equipment vibrations, vehicle and/or chemical fumes, chemicals such as cleaning solvents and grease, machinery and their moving parts, and dust. The physical demands described within this document are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Compensation:
$28.00 per hour
Disclaimer Statement:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_****************************.
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_****************************; we will respond in accordance with Local Law 144, within 30 days.
$28 hourly 5d ago
Production Coordinator
Firstservice Corporation 3.9
Firstservice Corporation job in Barrington, RI
Benefits: * Bonus based on performance * Competitive salary * Free uniforms * Opportunity for advancement * Paid time off * Training & development Our unique shop-at-home model allows customers to get perfect new floors without leaving their home and our 350,000+ customers give us an average of 4.7 star rating. That's a big reason why we are growing six times faster than our competitors and why we have an immediate need hire Production Coordinators across the nation. We are looking for hard-working, service-minded individuals.
The Floor Coverings International Production Coordinator is responsible for delivering the installation of a job to the level of expectation set in the sale of the project. This position is the key to ensuring that customers have a positive experience and that jobs are produced both efficiently and profitably.
Job Details & Perks:
* No experience required
* Paid training provided
* Full-time
* Company vehicle provided for work appointments
Key Responsibilities:
* Meet with sales staff weekly to discuss recent sales and review customer expectations and product orders.
* Order all products needed for jobs accurately and follow up on delivery.
* Schedule the job to meet the schedule of customer and installers.
* Update the customer ongoing on details of installation by keeping them informed of start date and time and clarifying the work that will be done.
* Communicate job progress daily.
* Discuss and obtain written permission for any changes in contracted work.
* Confirm scope of work and compensation with installers prior to start of job.
* Deliver on expectations contracted in the sales process.
* Walk the customer through job at completion and collect final payment.
* Manage job to hit profit objective.
* Complete job costing reports within 24 hours of completing an installation.
* Consistently search for installers that can offer a better experience to our customer with more reasonable rates.
* Resolve conflicts and complaints immediately.
* Keep show room and office organized and presentable.
* Be available for Home Shows.
* Be available to attend training seminars at owner's discretion.
* Attend at least one form of training per year.
* Continue to educate self on new flooring.
* Attend weekly meeting with Franchise Owner at scheduled time.
* Updates logged daily with status of job and upcoming schedule.
* Work weekly and monthly to hit sales installation goals.
* Make decisions and act in accordance with Floor Covering International's core values and mission.
Qualifications:
* Leadership skill to manage installers and handle conflict appropriately.
* Able to work independently without supervision.
* Able to maintain organization while working on multiple sites.
* Able to problem solve productively.
* Able to make reasonable decisions.
* Portrays a professional image.
$50k-65k yearly est. 5d ago
Property Manager
Cruz Management Company 4.3
Boston, MA job
A professional, supervisory position, responsible for planning, coordinating, and overseeing the management functions of an assigned development(s). This position requires the coordination of a wide variety of services to assure resident satisfaction and the on-going viability of the development(s).
Essential Functions
Attend court proceedings, as necessary.
Coordinate and lead staff meetings, as necessary.
Supervise, review, evaluate, and counsel employees in conjunction with the directives of the Area Manager and/or Vice President of Management.
Maintain high standards for resident relations and respond to resident needs; participate in resident association activities and meetings.
Coordinate unit turnover procedures including applicant interviews and new residents orientation.
Supervise implementation of waiting list procedures, and assure that marketing program is sufficient in order to minimize vacancy loss.
Oversee rent collection, delinquency, and eviction procedures.
Review and oversee the generation of operating reports and subsidy vouchers.
Monitors property budget performance and prepares and/or reviews monthly variance reports and reforecasts.
Complies with Fair Housing regulations and Equal Opportunity/Affirmative Action policies, including federal, state, and local governing agency requirements.
Respond to all client inquiries or concerns as soon as possible but no later than 24 hours after receipt.
Review rent schedules, scheduled rent increases and renewals.
Coordinates Audits/Inspections, internal reports, Ledger reviews and collections.
Assist other properties, as necessary.
Other duties as assigned.
Equal Employment Opportunity
The facility is committed to the principle of Equal Employment Opportunity for all employees and applicants. It is our policy to ensure that both current and prospective employees are afforded equal employment opportunity without consideration of race, religious creed, color, national origin, nationality, ancestry, age, sex, marital status, sexual orientation, or disability in accordance with local, state and federal laws.
Americans with Disabilities
Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.
This is intended to describe the general content and requirements of the job. It is not an all-inclusive statement of duties, responsibilities or requirements and management reserves the right to add or remove duties from particular jobs in order to meet patient or company needs. Significant changes to the position will necessitate a new or revised job description.
Requirements
Education/ Experience Requirements/ Certification Requirements
High School Diploma/GED equivalent; Bachelor's degree preferred.
LIHTC, HOME, HUD Project Based Section 8.
Microsoft Office Suite, Yardi experience a must.
Conduct regular meetings with maintenance staff.
Must be able to lift at least 20 pounds.
NCHM, COS highly preferred
Knowledge & Skills Requirements
Minimum of 3-5 years' experience in Property Management.
Demonstrated leadership skills in decision making, problem solving and interpersonal relations.
Agility to handle stress and respond quickly and effectively to emergency situations
Skill in exercising high degree of initiative, judgment, discretion, and decision making.
Ability to work effectively with diverse individuals at all levels.
Ability to handle many tasks simultaneously and deal effectively with changing priorities.
Salary Description $75,000 - $90,000 Annually
$75k-90k yearly 60d+ ago
Flooring Design Consultant
Firstservice Corporation 3.9
Firstservice Corporation job in Attleboro, MA
Benefits: * Bonus based on performance * Company car * Competitive salary * Employee discounts * Flexible schedule * Opportunity for advancement * Paid time off * Training & development Flooring Design Consultant (Design Associate - In-Home Sales) Foxboro, MA & Northern Rhode Island
Are you looking for a career with unlimited income potential, flexibility, and the chance to truly help people?
If you're competitive, design-minded, and motivated to build a six-figure career, this opportunity is for you.
Why Join Floor Coverings International?
High Growth Environment
We're expanding rapidly, backed by a top-rated brand and a 4.9-star customer experience.
Unlimited Income Potential
Most team members earn $60,000-$100,000+, and top performers exceed six figures consistently.
Meaningful Work
Every day you're helping homeowners transform their spaces with confidence.
Flexible Schedule
Full-time role with flexibility, including some evenings and weekends.
Supportive, Family-Oriented Culture
Locally owned and operated - you're not just a number.
What We Offer
* Competitive base salary + strong commissions
* Paid training and ongoing professional development
* Paid time off
* Monthly cell phone allowance
* Company van (mobile showroom) for all appointments
* All gas covered
* Annual incentive trips (including our Mexico convention)
* Growth path toward senior sales roles or leadership
What You'll Do (Key Responsibilities)
* Visit homeowners for in-home design consultations
* Guide customers through flooring options using our mobile showroom
* Use our proven sales system (tablet + laptop provided) to build proposals
* Serve as the customer's main point of contact throughout the project
* Coordinate installation timelines with the Office Manager and Project Manager
* Ensure customer expectations are met and exceeded
* Build long-term relationships and cultivate referral sources
* Network locally to grow your personal and company brand
What Makes You a Strong Fit
* 3-5+ years of in-home or outside sales experience
* Consultative mindset - not pushy, but confident
* Excellent communication, presentation, and relationship-building skills
* Strong organizational abilities and follow-through
* Competitive spirit with genuine drive to win
* Ability to work independently while collaborating with the team
* Tech-savvy with solid computer skills
* Comfortable in customers' homes
* Flooring, construction, or design experience is a plus
* Availability for some evening/weekend appointments
* Valid driver's license
* Strong integrity and customer-first mindset
Compensation
Typical earnings range: $60,000-$80,000+
Top performers: $100,000+
About Floor Coverings International
Floor Coverings International is North America's leader in in-home flooring sales, known for delivering a premium customer experience through our mobile showroom model. We guide customers through every step of their flooring project - selection, design, installation, and aftercare - earning a 4.9/5.0 local rating for exceptional service.
Ready to Build a Six-Figure Career?
If you're ambitious, personable, and excited to help homeowners transform their spaces, we want to meet you.
Apply today.
$60k-100k yearly 60d+ ago
Handyman
Handyman Connection 4.5
Plymouth, MA job
Benefits:
401(k) matching
Competitive salary
Flexible schedule
Together, let's make South Shire and the surrounding area better place. We're looking for a new Experienced Handyman who can do it all - home repair, maintenance, remodeling, fix-it-lists - you name it!
Handyman Connection of South Shore is locally owned and operated. We're well-established and know how to deliver top-flight customer service and superior quality. Our customers love us!
Benefits:
Take home $30 to $40 per hour or $1,000 per week - depending on your experience and availability
Get backing from an office team on scheduling, jobs, customer support, billing and more
Flexible schedule that you control
Enjoy use of an amazing mobile app to help you schedule appointments and communicate with others
Take advantage of corporate marketing that will help draw customers directly to you
Receive logoed apparel and signage to help grow the Handyman Connection brand in the South Shore
Enjoy working in the great town of Plymouth
Apply now and make Handyman Connection of South Shore even better.
Job Summary:
Handle home repair, maintenance, remodeling is these areas:
General Carpentry - Rough and Finish
Painting Interior and Exterior
Drywall Repair / Patching / Caulking
Minor Plumbing and Minor Electrical Knowledge
Flooring Repair and Installation
Handyman, General Home Repairs and Maintenance Work
All candidates should be confident in the following areas:
Great Customer Service and Client Relations
Knowledge of Building Codes
Material Management
Deliver quotes to customers in a timely fashion.
Perform all work to the highest of quality.
Job Requirements
Excellent experience in a variety of home trades
Have driver's license
Background check and screening
Have your own vehicle and tools
Good references
Contractors should have liability insurance and workers comp
Smart phone and Internet access
Kindly know that we aren't seeking project managers or those who perform new construction. Handyman Connection is strongly considering candidates with experience as an Experienced Handyman or similar positions.
Want to learn more? Apply today and help Handyman Connection of South Shore!
Compensation: $30.00 - $40.00 per hour
Your locally owned Handyman Connection works with talented craftsmen like you to deliver quality workmanship and professional service for our customers.
If you're interested in:
high earnings potential
a flexible schedule that you control
using your skills to help improve other's lives
We might be a great fit for you.
Homeowners across North America have been calling on Handyman Connection for our professional craftsmanship and great customer experience since 1991. Each Handyman Connection franchise is locally owned and operated, backed by the company that helped launch the industry.
$30-40 hourly Auto-Apply 60d+ ago
Host + Service Coordinator
Myers + Chang 3.6
Boston, MA job
Job DescriptionBenefits:
401(k)
401(k) matching
Company parties
Dental insurance
Employee discounts
Free food & snacks
Health insurance
Opportunity for advancement
Parental leave
Training & development
Vision insurance
Host + Service Coordinator - Myers + Chang - 1145 Washington Street, Boston, MA
Do you thrive in a fast-paced and friendly environment?
Is it important to you to have a fun and supportive workplace?
Are you ready to take the next step in your career by blending exceptional hospitality with supervisory leadership?
If so, then Myers + Chang is the place for YOU!
At M+C, we're looking for an enthusiastic and experienced individual to excel as our welcoming Host and our guiding Hospitality Supervisor. This dual-role position is essential to maintaining the warm, gracious atmosphere our guests expect while ensuring the Front-of-House (FOH) operations run flawlessly, especially during nightly closing procedures.
As the Host, you are the first smile our guests seeand were all about being the friendliest place in town! You set the tone for exceptional service from arrival to departure.
As a Hospitality Supervisor, you will step up to support and guide the team, manage end-of-night procedures, and champion our commitment to superior guest relations.
This position offers a fantastic opportunity for professional development and training in leadership, operational management, and deepening your knowledge of the hospitality industry.
Success in this role requires strong communication skills, natural leadership, attention to detail, and the ability to confidently manage a successful shift.
Day-to-Day Performance Expectations
Host & Guest Relations Duties
Provide exceptional hospitality and lead the restaurant entrance to ensure a prompt, friendly greeting and farewell to each guest.
Answer and manage incoming calls to assist guests with any orders, inquiries, reservations, or concerns.
Maintain real-time updates in our online reservation system, Resy, including managing empty tables, turning them over, and promptly notifying servers of new guests.
Actively track and cultivate guest relations, noting special occasions, preferences, and feedback to help build and maintain a loyal customer base.
Oversee the waitlist during peak times, seating guests based on upcoming reservations, volume, availability, and party needs.
Be knowledgeable about food and beverage offeringsincluding new and seasonal releasesto make informed, enthusiastic recommendations and to answer questions.
Organize and pass off all take-out and delivery orders, including Doordash.
Maintain a clean and organized host stand and surrounding guest areas.
Supervisory & Closing Duties
Must be willing to close 3 shifts per week; responsible for overseeing all nightly FOH closing procedures, including cash-out and end-of-day reports.
Serve as the shift leader on duty, providing support and direction to the FOH team to ensure service standards are consistently met.
Help manage service flow and resolve minor guest or operational issues with professionalism and sound judgment, escalating to the General Manager as necessary.
Assist with the setup and breakdown of the dining room and all service stations.
Participate in FOH training and ongoing coaching, helping to welcome and develop new team members.
Skills for Qualification
Minimum of 1 year of experience in a high-volume restaurant, with experience in a host or lead/key-holder role strongly preferred.
Hospitality driven with a commitment to providing exceptional guest experiences and a genuine interest in guest relations.
Proven ability to take initiative, manage responsibility, and lead by example.
Excellent attendance, reliability, communication, attention to detail, and interpersonal skills.
Effective time management and delegation skills.
Knowledgeable of ingredients and restaurant systems (including health and safety guidelines) and able to maintain the restaurant's strict allergen protocols.
Scheduling requirements
Availability is required on Saturdays and Sundays and for evening shifts, as this role includes 3 closing shifts per week. Specific hours will be discussed during the interview process.
Must have open scheduling availability, including nights and weekends, and a desire to commit to a supervisory track.
We do not offer seasonal or temporary employment and require a minimum commitment of at least 6 months.
Compensation
The starting rate for this position is $26 per hour, but the total pay range is $26-$30 per hour.
Physical Requirements
Ability to stand for long periods, walk, push, pull, reach, and lift
Work Environment
Must be able to work in a fast paced environment with loud noises, music, and at times, tight spaces.
Must be able to work in environments with different aromas and fluctuating temperatures.
Additional Information
Myers + Chang offers a fantastic work environment and an unparalleled commitment to training to make you a better team member! We offer benefits such as health/dental/vision insurance, 401k with a generous match, paid vacation/sick time, a great staff meal policy, transportation discounts, and more! We offer a real commitment to growth both in your skill/knowledge and growing into more senior positions if that is an interest of yours!
$26-30 hourly 1d ago
Part time Plumber
Handyman Connection 4.5
Plymouth, MA job
Benefits:
401(k) matching
Flexible schedule
Free uniforms
About the Role:We are seeking a part-time plumber to join our team at Handyman Connection of South Shore. As a plumber, you will be responsible for providing high-quality plumbing services to our clients in the South Shore area. If you want to make your own schedule and extra money on the side part-time, consider joining us as our next plumber. Responsibilities:
Install, repair, and maintain plumbing systems in residential and commercial properties
Determine the best solutions for plumbing issues and communicate them to the customer
Adhere to plumbing codes and regulations
Collaborate with other team members to complete projects efficiently
Keep accurate records of work performed and materials used
Benefits:
Good pay: $45-$50 depending on skills and availability
Professional office support so you can focus on your work
Use of a custom mobile app for appointments & communication
Corporate marketing assistance
Work in South Shore and the surrounding area
Strong team-based approach to work
Requirements:
Valid plumbing license and at least 3 years of plumbing experience
Strong knowledge of plumbing systems and tools
Excellent problem-solving and communication skills
Ability to work independently and as part of a team
Pass screening process which includes a background check
Reliable transportation and a valid driver's license
About Us:Handyman Connection of South Shore has been providing top-notch home improvement services to the community for over 7 years. Our customers love us for our attention to detail and commitment to excellence, and our employees love working here because of the supportive team environment and opportunities for growth. Compensation: $45.00 - $55.00 per hour
Your locally owned Handyman Connection works with talented craftsmen like you to deliver quality workmanship and professional service for our customers.
If you're interested in:
high earnings potential
a flexible schedule that you control
using your skills to help improve other's lives
We might be a great fit for you.
Homeowners across North America have been calling on Handyman Connection for our professional craftsmanship and great customer experience since 1991. Each Handyman Connection franchise is locally owned and operated, backed by the company that helped launch the industry.
$45-55 hourly Auto-Apply 60d+ ago
Assistant General Manager
Myers + Chang 3.6
Boston, MA job
Job DescriptionBenefits:
401(k)
401(k) matching
Company parties
Dental insurance
Health insurance
Paid time off
Parental leave
Training & development
Vision insurance
Assistant General Manager - Myers + Chang
Myers + Chang is looking for an enthusiastic, organized, responsible Assistant General Manager to help lead their team of servers and hosts and manage the operations of the restaurant.
Ours is a simple endeavor. We are a neighborhood restaurant doing our own thing with great ingredients and a lovely gathering of people. Asian-ish, if you need a label. Just trying to do the simple things every day. Like being sweet to each other, saying yes, welcome back, and thank you" as enthusiastically as we can to both guests and staff.
Applicants must have a genuine love of hospitality and understand the importance of building relationships with both customers and team members. Myers + Chang is seeking someone who has great motivational skills, who is a self-starter, and who is passionate about food, wine, and service.
The AGM works closely with the General Ganager and owners to run the floor at the restaurant.
Responsibilities include:
Running the floor
Planning/running premeal
Training/coaching/inspiring/motivating staff
Ensuring the restaurant is spotless and welcoming and ready for guests
Actively establishing connections with our guests
Setting clear expectations of all service staff and holding them accountable
Helping hire staff
Helping keep our controllable costs in line to improve our profitability
Bridging the gap between our FOH team and upper management in terms of issues and questions
Leading all aspects of service when acting as manager on duty
Modeling exceptional hospitality at all times
Contributing to weekly manager meetings and annual all staff meetings
Addressing guest issues in a timely and effective manner
Ensuring the best possible experience for all of our guests at all times
This person is key in setting the tone of the restaurant and building relationships with both customers and staff members.
This is a hands-on managing position in which you are on the floor working closely with the staff and other managers to help Myers+Chang provide an unparalleled level of friendliness, warmth, and devotion to our guests. In addition, the manager should be well versed in general office computer skills.
Compensation:
This position has a starting salary of $72,000 (annualized), but the total salary range for the position is $70,000-$85,000.
Benefits include health, dental and vision insurance, paid vacations, 401k matching options and competitive salary, as well as the opportunity to work with a terrific team and truly learn how to run a restaurant from the inside out.
$70k-85k yearly 16d ago
Maintenance Technician
Firstservice Corporation 3.9
Firstservice Corporation job in Canton, MA
For Maintenance Techs, the primary responsibility includes overall grounds, property, and building maintenance of the association. This person will ensure that all support and service is conducted and fulfilled in a manner consistent with the goals and objectives of management and the association. This person will make recommendations on repairs, replacement maintenance and implement preventive maintenance as established by Company procedures and guidelines. This person will be responsible for preventative maintenance, landscaping, snow removal, lead removal, amenity prep including pools, work orders, etc.
Skills & Qualifications:
* Minimum of 2 years of experience in maintenance
* Knowledge of electrical, plumbing, mechanical, and carpentry trades is suggested. Must be able to operate tools and equipment related to facility maintenance.
* Knowledgeable in the use of Microsoft Outlook, Word, Excel and PowerPoint
* Strong customer service, communication and interpersonal skills required.
Your Responsibilities:
* Maintains a safe and secure environment.
* Maintains disaster preparedness by identifying potential problems, developing response plans, managing crises.
* On call availability for emergencies and projects as assigned by property manager.
* Requests materials, tools, and supplies needed for a job.
* Maintains all fire protection and security systems, to include required maintenance, inspections, and documentation.
* Inspects all emergency equipment to ensure compliance
* Records and completes preventive maintenance activities and programs.
* Oversees the construction, installation, and preventative maintenance of equipment.
* Observes/evaluates corrective maintenance or repair on equipment
* Ensures highly efficient safety program, with emphasis on awareness, discipline, and compliance. Overall safety program to conform with OSHA standards, applicable building safety manual, and other safety venues as deemed appropriate
* Record and report all unusual and irregular conditions to the Community Manager.
* Maintain cordial, professional manner in dealing with residents, contractors, Management, etc.
* Ensure all equipment, supplies and materials are in functional working condition in a neat and orderly manner.
* All other duties as directed by the Director of Maintenance
* Operate equipment such as commercial mowers, tractors, excavators, company vehicles.
* Experience with gas powered blowers, trimmers, chainsaws.
* Removal of trash, debris, and leaves
* Maintain equipment and perform minor repairs
* Take direction and complete assigned work orders.
* Communicate effectively orally, in writing, and electronically.
* Small Engine (Landscaping/Mowing/Weed eating/leaf blowing)
* Assist in the maintenance of shop equipment and tools and in the maintenance of cleanliness within the shop.
* Perform simple repair and maintenance tasks alone as directed.
* Performs grounds maintenance functions (pulling weeds, raking leaves, sweeping sidewalks, and cleaning debris)
* Clears ditches, digs holes, waters vegetation, cleans canals, drains, and tree well
* Operates light landscape equipment; maintains tools and equipment to ensure safety
* Complies with all company policies and safety procedures; works effectively in a group; take direction from supervisor and follows instructions; communicates effectively with supervisor and co-workers.
Physical Requirements/Working Environment
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Position involves sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying and moving objects that can weigh up to 50 lbs. This movement can occur throughout the day. Must also be able to climb several flights of stairs if necessary.
* Must be able to sit and stand for extended periods of time.
* Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business.
* Must have finger dexterity for typing/using a keyboard.
* Must be mobile enough to move around both the office in order to make copies, send mail and faxes and to walk around the property. This could include lengthy walks on uneven areas.
* Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other associates.
* Capable of working extended hours, to include evenings, weekends and holidays as necessary.
* This position may alternate between working indoors in a controlled climate and with proper lighting, to an outdoors setting with variable climate and lighting.
* Must be able to interact with all types of individuals, be mentally alert, detail oriented, and with good reasoning skills.
* Must be able to work on more than one assignment at a time with frequent interruptions, changes and delays. Must be able to remain focused and work effectively, efficiently, and cheerfully under such circumstances. For safety reasons, employee must remain alert to working conditions and aware of safety, health, and environmental concerns.
* Must be able to work effectively and cheerfully in an environment which may be stressful due to adversarial situations resulting from the proper performance of duties
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.
What We Offer:
As a full-time associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision, and others. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match.
Compensation:
$26 - $29 per hour
Disclaimer:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_****************************.
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_****************************; we will respond in accordance with Local Law 144, within 30 days.
$26-29 hourly 1d ago
Hardwood Sand & Refinishing Installer
Firstservice Corporation 3.9
Firstservice Corporation job in Woburn, MA
Benefits: * Competitive Pay Looking to hire insured installers for hardwood sand, finish, and staining. Floor Coverings International is the top rated flooring franchise in North America. Our unique shop-at-home model allows customers to get beautiful new floors without ever leaving their home. Our 350,000+ customers give us an average 4.89 star rating. That's a big reason why we're growing six times faster than our competitors and why we have an immediate need to hire hard-working, service-minded installers who are looking for a good company to work with. We're part of America's Largest Property Services Company, FirstService Brands!
Flooring installers are the front line of Floor Coverings International, executing on our quality and craftsmanship at each job. Our install teams leave the lasting impression that determines our success. We respect the customer and their home, we deliver what we promise, and we clean up.
Key Responsibilities:
* May pick up materials from warehouse to deliver to job site before or on installation day
* Prep and install the flooring in steps according to company's procedures with high attention to detail and care
* Keep tools organized and clean and maintain a safe and clean work environment
* Understanding the scope of work of the project before you get there and familiarize yourself with the project file
* Responsible to properly handle company machinery and power tools
* Knowledge of units of measurement and able to complete simple math calculations
* Interact with customers in a friendly and polite manner, must be trustworthy and comfortable in a customer's home
* Ensure high quality company standards are met every time
* Work to ensure a high level of customer satisfaction with every aspect of the job
* Job requires travel throughout the week
* Maintain training, licenses, and insurance
Qualifications:
* 5 years in flooring installation preferred
* Valid driver's license and functioning vehicle
* Ability to lift 50 - 75 lbs repeatedly
* The position requires repetitive crouching, squatting, standing, walking and lifting
* This position travels to various work locations throughout the week
* Pay is variable based on the scope of job
* Valid Certificate of Insurance showing liability coverage
$34k-43k yearly est. 47d ago
Maintenance Director
Cruz Management Company 4.3
Boston, MA job
Full-time Description
Organization Description:
We are Cruz Companies, one of the oldest and largest, third generation, 100% minority-owned companies in the Northeast, we blend modern practices with traditional values of quality and integrity. Founded in 1948, we develop and construct landmarks, residential, and commercial projects. We do provide quality residential housing management services in the Greater Boston & New Bedford areas. Agencies we serve or work with include but are not limited; Massachusetts Housing Finance Agency (MHFA), Boston Housing Authority (BHA), Boston Metro Housing, Department of Housing and Urban Development (HUD), and private owners. We've also established Cruz C.A.R.E.S., giving back to our communities through scholarships, enrichment programs, and fun outdoor adventures. We are pioneers in progress and strive to elevate the communities where we work.
Position Summary: The Maintenance Director is responsible for creating the maintenance policies and procedures for the department to make sure it meets compliance with Occupational Safety and Health (OSHA) standards. Efficiency is highly critical for this role thus, the director is responsible in planning, setting, and executing strategic goals for the entire department which includes overseeing maintenance managers, supervisors, implementation of department operations, budgets, and approve strategic initiatives to achieve the department goals.
Requirements
Leadership and Team Management:
• Provide strategic direction and leadership to the maintenance team.
• Recruit, train, mentor, and supervise maintenance staff.
• Set performance expectations, conduct performance evaluations, and address performance issues.
Maintenance Program Development:
• Develop and implement comprehensive maintenance programs that align with organizational objectives.
• Establish preventive maintenance schedules and procedures to maximize equipment lifespan and minimize downtime.
Budget Management:
• Develop and manage the maintenance budget, including forecasting and cost control measures.
• Monitor expenses and implement cost-saving initiatives while maintaining high-quality standards.
Facility and Equipment Oversight:
• Coordinate and oversee maintenance activities for all facilities, equipment, and infrastructure.
• Ensure compliance with industry standards, codes, and regulations.
Vendor and Contractor Management:
• Identify, select, and manage external vendors and contractors for specialized maintenance services.
• Negotiate contracts and agreements to ensure cost-effective and high-quality services.
Safety and Compliance:
• Establish and enforce safety protocols and standards for maintenance operations.
• Ensure compliance with local, state, and federal regulations related to maintenance activities.
Performance Metrics and Reporting:
• Establish key performance indicators (KPIs) to measure the effectiveness of maintenance operations.
• Generate regular reports to track maintenance performance and communicate progress to stakeholders.
Continuous Improvement:
• Identify opportunities for process optimization, efficiency improvements, and cost savings.
• Implement best practices and innovative technologies to enhance maintenance operations.
Emergency Response and Crisis Management:
• Develop and implement contingency plans for emergency situations that may impact maintenance operations.
• Lead response efforts during crises to minimize disruptions and ensure safety, making sure perform duties in the following areas:
Knowledge, Skills & Certification Requirements
· Bachelor's degree is preferred.
· Understanding of OSHA guidelines.
· NAHRO, CMRP, CPM, CPMM, CDM/E, EPA certifications highly preferred.
· Microsoft Office Suite, Yardi experience a must.
· Minimum of 5-10 years' experience in Property Management and Facility Management
· 5-10 years of prior supervisory experience required; Property management, especially in multi -family low-income housing supervisory experience preferred.
· Must have a valid Driver's License.
· Must have an operating vehicle.
· Must be available and reliable to work a flexible schedule including on the weekends and after hours for emergencies.
· Must have strong attention to detail, organizational, verbal, and written communication skills.
· Must be able to multi-task and work in fast paced environments.
Employment Type: Full-Time
Schedule: Monday - Friday; 8:00am - 4:30pm
Equal Employment Opportunity
The facility is committed to the principle of Equal Employment Opportunity for all employees and applicants. It is our policy to ensure that both current and prospective employees are afforded equal employment opportunity without consideration of race, religious creed, color, national origin, nationality, ancestry, age, sex, marital status, sexual orientation, or disability in accordance with local, state and federal laws.
Americans with Disabilities
Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.
This is intended to describe the general content and requirements of the job. It is not an all-inclusive statement of duties, responsibilities or requirements and management reserves the right to add or remove duties from particular jobs in order to meet patient or company needs. Significant changes to the position will necessitate a new or revised job description.
Employees at Cruz Companies enjoy these benefits:
• 100% employer paid individual medical insurance plan
• 100% employer paid dental plan
• Vision
• Group Term Life Insurance (100% Employer paid)
• 401K Retirement Plan
• Flexible Spending Account
• Health Reimbursement Program (HRA) - Employer funded
• Involuntary Insurance Benefits - Sun Life, Aflac
• Employee Assistance Program (EAP)
• Free Parking
• Attractive Time-off benefit package
• Paid Holidays
Salary Description $100,000 - $120,000
$100k-120k yearly 15d ago
Carpenter
Handyman Connection 4.5
Plymouth, MA job
Benefits:
401(k) matching
Flexible schedule
Free uniforms
Together, let's make Plymouth and the surrounding area a better place. We're looking for an Experienced Carpenter who can do it all - home repair, remodeling, building decks, exterior trim - you name it!
Handyman Connection of South Shore is locally owned and operated. We're well-established and know how to deliver top-flight customer service and superior quality. Our customers love us! Benefits:
Good pay: $35-$45 depending on skills and availability
Professional office support so you can focus on your work
Use of a custom mobile app for appointments & communication
Corporate marketing assistance
Work in South Shore and the surrounding area
Strong team-based approach to work
Enjoy working in the great, historic town of Hingham
Apply now and make Handyman Connection of South Shore even better. Job Summary:
Handle home repair, maintenance, remodeling is these areas:
General Carpentry - Rough and Finish
Exterior trim replacement
Window and door installation
Drywall Repair / Patching / Caulking
Minor Plumbing and Minor Electrical Knowledge
Flooring Repair and Installation
Handyman, General Home Repairs and Maintenance Work
All candidates should be confident in the following areas:
Great customer service and client relations
Knowledge of Building Codes
Material management
Deliver quotes to customers in a timely fashion.
Perform all work to the highest of quality.
Requirements
Excellent experience in a variety of home trades
Excellent problem-solving and communication skills
Ability to work independently and as part of a team
Pass screening process which includes a background check
Reliable transportation and a valid driver's license
About Us:Handyman Connection of South Shore has been providing top-notch home improvement services to the community for over 7 years. Our customers love us for our attention to detail and commitment to excellence, and our employees love working here because of the supportive team environment and opportunities for growth.
Want to learn more? Apply today and help Handyman Connection of South Shore help the great residents of Hingham! Compensation: $35.00 - $45.00 per hour
Your locally owned Handyman Connection works with talented craftsmen like you to deliver quality workmanship and professional service for our customers.
If you're interested in:
high earnings potential
a flexible schedule that you control
using your skills to help improve other's lives
We might be a great fit for you.
Homeowners across North America have been calling on Handyman Connection for our professional craftsmanship and great customer experience since 1991. Each Handyman Connection franchise is locally owned and operated, backed by the company that helped launch the industry.
$35-45 hourly Auto-Apply 60d+ ago
Flooring Project Manager
Firstservice Corporation 3.9
Firstservice Corporation job in Attleboro, MA
Benefits: * Bonus based on performance * Company car * Competitive salary * Employee discounts * Flexible schedule * Opportunity for advancement * Paid time off * Training & development Project Manager - Flooring Installation (Flooring Project Manager) About Us
Floor Coverings International is North America's #1 in-home flooring design brand. We bring the mobile showroom directly to customers, offering curated flooring options and a seamless installation experience.
We are locally owned and serve the Foxboro, Wrentham, Mansfield, Franklin, and Northern Rhode Island markets. With a 5-star average rating and strong year-over-year growth, we are building a professional, high-performance team for 2026 and beyond.
Role Overview
We are hiring a Project Manager - Flooring Installation to oversee the execution of our residential flooring projects from start to finish.
You will coordinate installers, manage quality, direct jobsite activity, communicate with customers, and ensure projects are delivered on time, on budget, and to the highest standard.
This is a hands-on field role. Flooring or construction experience is strongly preferred.
Key Responsibilities
Project Execution
* Review project details, materials, and scope with sales/design staff before installation.
* Build daily/weekly installer schedules and align with customer timelines.
* Perform pre-installation walkthroughs to review subfloor conditions, layout decisions, transitions, moisture, and any prep requirements.
* Inspect jobs during installation to ensure quality and franchise standards are met.
* Complete final walkthroughs with homeowners and collect final payments.
Installer Management
* Confirm scope, pay rates, and expectations with installers prior to job start.
* Maintain strong relationships with crews and hold them accountable to craftsmanship and professionalism.
* Recruit, vet, and onboard additional installers as demand grows.
Customer Communication
* Provide consistent updates regarding scheduling, changes, or adjustments.
* Resolve issues quickly, calmly, and professionally.
* Represent our brand with courtesy and accountability inside customer homes.
Operational Support
* Assist with material ordering, delivery coordination, and supplier communication.
* Keep the office/showroom clean, organized, and ready for customer visits.
* Attend ongoing franchise training on installation standards and best practices.
Qualifications
* 2+ years of flooring, installation, carpentry, or construction project management experience preferred.
* Strong understanding of hardwood, LVP, carpet, tile, subfloors, moisture testing, and prep.
* Ability to coordinate multiple jobs, installers, and schedules simultaneously.
* Strong communication skills with both homeowners and tradespeople.
* Highly organized, self-directed, and dependable.
* Valid driver's license and reliable transportation (company vehicle available).
* Ability to lift and move flooring materials and safely navigate active job sites.
What We Offer
* Competitive salary + performance bonuses.
* Company vehicle for jobsite travel if needed.
* Clear advancement path as we scale (Senior PM, Operations Manager).
* A high-accountability, supportive team culture.
* Ongoing training and certifications through FCI.
Who Thrives Here
Candidates who succeed in this role often:
* Enjoy running field operations and taking ownership of project outcomes.
* Maintain high standards and expect the same of installers.
* Communicate clearly and proactively with homeowners.
* Can solve problems on the spot and keep projects moving.
* Want to grow with a company scaling into a multi-million-dollar operation.
$67k-96k yearly est. 60d+ ago
Concierge Overnight
Firstservice Corporation 3.9
Firstservice Corporation job in Boston, MA
As an Concierge Associate, you'll be responsible for providing exceptional customer service. Meets and greets residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms. Assists with general concierge services and performs administrative clerical, Word and Excel document work. Walks the building premises as directed for monitoring purposes.
Your Responsibilities:
* Provides exceptional customer service.
* Meets and greets residents; checks guests and service providers in/out.
* Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms.
* Assists with general concierge services and performs administrative clerical, Word and Excel document work.
* Walks the building premises as directed for monitoring purposes
* Monitors and controls access to the building
* Resolves and follows-up on all complaints/issues, escalating to supervisor if necessary
* Provides general concierge services as well as administrative clerical work when needed
* Helps maintain a safe and secure environment throughout the building/property(s)
* Walks the building premises as directed for monitoring purposes
* Have the ability to understand and complete all required forms
* May be assigned other duties by supervisor
Skills & Qualifications:
* Valid Driver's License required.
* Ability to manage multiple priorities
* Demonstrates excellent customer service, communication and time management skills.
* Basic knowledge of Microsoft Applications, especially Outlook, Word and Excel.
* Command of information system hardware/software is preferred
* Good written and verbal communication skills
* Strong customer service and interpersonal skills required
* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Computer and peripherals, standard and customized software applications and tools, and usual office equipment.
* Ability to quickly and easily navigate the property/building as required to meet the job functions
* Ability to lift 30 - 50 lbs
* Requires standing, sitting position for long periods of time, walking and occasional climbing when necessary
* Handle, finger, grasp and lift objects and packages; must be able to reach with hands and arms
* The employee is required to work at a personal computer for extended periods of time as well as talking on the phone for extended periods of time
* Must have the ability to detect auditory and/or visual emergency alarms
* Occasional overtime may be required
* Must have the ability to work extended/flexible hours, weekends, and attend Board meetings.
Physical Requirements / Working Environment:
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Ability to quickly and easily navigate the property/building as required to meet the job functions
* Ability to lift 30 - 50 lbs
* Requires standing, sitting position for long periods of time, walking, and occasional climbing when necessary
* Handle, finger, grasp, and lift objects and packages; must be able to reach with hands and arms
* The employee is required to work at a personal computer for extended periods of time as well as talking on the phone for extended periods of time
* Must have the ability to detect auditory and/or visual emergency alarms
* Occasional overtime may be required
* Must have the ability to work extended/flexible hours, weekends, and attend Board meetings.
Work is performed in a variety of environmental conditions, with exposure to outdoor temperatures, weather variations, traffic and equipment noise, equipment vibrations, vehicle and/or chemical fumes, chemicals such as cleaning solvents and grease, machinery and their moving parts, and dust. The physical demands described within this document are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Compensation:
$26.00 per hour
What We Offer:
As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision, and others. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Disclaimer:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_****************************.
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_****************************; we will respond in accordance with Local Law 144, within 30 days.