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Restaurant Manager jobs at First Watch

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  • Restaurant Manager (New Albany)

    Texas Roadhouse 4.4company rating

    New Albany, OH jobs

    At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We're about loving what you're doing today and preparing you for what you'll be doing tomorrow. Are you ready to be a Roadie? Texas Roadhouse is looking for a Restaurant Manager to oversee both Front of House and Back of House operations and be responsible for making sure that Legendary Food and Legendary Service are adhered to at all times. If you are an experienced Restaurant Manager with a passion for guests and working in a kitchen, apply today! As a Restaurant Manager, your responsibilities would include: Manage hourly employees, including conducting performance evaluations, coaching and discipline Reviewing applications, interviewing, and hiring or making recommendation to hire hourly employees Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant Driving sales, steps of service, and guest satisfaction Providing, directing, and scheduling Front of House and Back of House training Supervise and oversee the production and preparation of food in a manner consistent with established recipes and procedures Conducting formal line Taste & Temps Enforcing appropriate security measures at the restaurant so that the safety of our employees and guests are maintained at all times Manage food, supplies, and liquor costs by conducting weekly inventory Understanding, managing, and practicing safe food handling procedures Creating a safe, fun, and clean work environment for the staff in a manner consistent with our core values and operational goals At Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities. We offer a comprehensive total rewards package after 30 days of employment to Restaurant Managers that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following: A choice of medical plans that are best in class Dental and Vision Insurance Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave Adoption Assistance Short-Term and Long-Term Disability Life, Accident and Critical Illness Insurance Identity Theft Protection Employee Assistance Program Business Travel Insurance 401(k) Retirement Plan Flexible Spending Accounts Tuition Reimbursements up to $5,250 per year Monthly Profit-Sharing Program Quarterly Restricted Stock Units Program Many opportunities to support your community Annual holiday bonus We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.
    $45k-61k yearly est. Auto-Apply 9d ago
  • Restaurant Manager

    Texas Roadhouse 4.4company rating

    Findlay, OH jobs

    At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We're about loving what you're doing today and preparing you for what you'll be doing tomorrow. Are you ready to be a Roadie? Texas Roadhouse is looking for a Restaurant Manager to oversee both Front of House and Back of House operations and be responsible for making sure that Legendary Food and Legendary Service are adhered to at all times. If you are an experienced Restaurant Manager with a passion for guests and working in a kitchen, apply today! As a Restaurant Manager, your responsibilities would include: Manage hourly employees, including conducting performance evaluations, coaching and discipline Reviewing applications, interviewing, and hiring or making recommendation to hire hourly employees Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant Driving sales, steps of service, and guest satisfaction Providing, directing, and scheduling Front of House and Back of House training Supervise and oversee the production and preparation of food in a manner consistent with established recipes and procedures Conducting formal line Taste & Temps Enforcing appropriate security measures at the restaurant so that the safety of our employees and guests are maintained at all times Manage food, supplies, and liquor costs by conducting weekly inventory Understanding, managing, and practicing safe food handling procedures Creating a safe, fun, and clean work environment for the staff in a manner consistent with our core values and operational goals At Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities. We offer a comprehensive total rewards package after 30 days of employment to Restaurant Managers that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following: A choice of medical plans that are best in class Dental and Vision Insurance Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave Adoption Assistance Short-Term and Long-Term Disability Life, Accident and Critical Illness Insurance Identity Theft Protection Employee Assistance Program Business Travel Insurance 401(k) Retirement Plan Flexible Spending Accounts Tuition Reimbursements up to $5,250 per year Monthly Profit-Sharing Program Quarterly Restricted Stock Units Program Many opportunities to support your community Annual holiday bonus We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.
    $45k-61k yearly est. Auto-Apply 60d+ ago
  • Restaurant Manager

    Texas Roadhouse 4.4company rating

    Toledo, OH jobs

    At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We're about loving what you're doing today and preparing you for what you'll be doing tomorrow. Are you ready to be a Roadie? Texas Roadhouse is looking for a Restaurant Manager to oversee both Front of House and Back of House operations and be responsible for making sure that Legendary Food and Legendary Service are adhered to at all times. If you are an experienced Restaurant Manager with a passion for guests and working in a kitchen, apply today! As a Restaurant Manager, your responsibilities would include: Manage hourly employees, including conducting performance evaluations, coaching and discipline Reviewing applications, interviewing, and hiring or making recommendation to hire hourly employees Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant Driving sales, steps of service, and guest satisfaction Providing, directing, and scheduling Front of House and Back of House training Supervise and oversee the production and preparation of food in a manner consistent with established recipes and procedures Conducting formal line Taste & Temps Enforcing appropriate security measures at the restaurant so that the safety of our employees and guests are maintained at all times Manage food, supplies, and liquor costs by conducting weekly inventory Understanding, managing, and practicing safe food handling procedures Creating a safe, fun, and clean work environment for the staff in a manner consistent with our core values and operational goals At Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities. We offer a comprehensive total rewards package after 30 days of employment to Restaurant Managers that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following: A choice of medical plans that are best in class Dental and Vision Insurance Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave Adoption Assistance Short-Term and Long-Term Disability Life, Accident and Critical Illness Insurance Identity Theft Protection Employee Assistance Program Business Travel Insurance 401(k) Retirement Plan Flexible Spending Accounts Tuition Reimbursements up to $5,250 per year Monthly Profit-Sharing Program Quarterly Restricted Stock Units Program Many opportunities to support your community Annual holiday bonus We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.
    $45k-61k yearly est. Auto-Apply 60d+ ago
  • Restaurant Manager

    Texas Roadhouse 4.4company rating

    Elyria, OH jobs

    At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We're about loving what you're doing today and preparing you for what you'll be doing tomorrow. Are you ready to be a Roadie? Texas Roadhouse is looking for a Restaurant Manager to oversee both Front of House and Back of House operations and be responsible for making sure that Legendary Food and Legendary Service are adhered to at all times. If you are an experienced Restaurant Manager with a passion for guests and working in a kitchen, apply today! As a Restaurant Manager, your responsibilities would include: Manage hourly employees, including conducting performance evaluations, coaching and discipline Reviewing applications, interviewing, and hiring or making recommendation to hire hourly employees Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant Driving sales, steps of service, and guest satisfaction Providing, directing, and scheduling Front of House and Back of House training Supervise and oversee the production and preparation of food in a manner consistent with established recipes and procedures Conducting formal line Taste & Temps Enforcing appropriate security measures at the restaurant so that the safety of our employees and guests are maintained at all times Manage food, supplies, and liquor costs by conducting weekly inventory Understanding, managing, and practicing safe food handling procedures Creating a safe, fun, and clean work environment for the staff in a manner consistent with our core values and operational goals At Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities. We offer a comprehensive total rewards package after 30 days of employment to Restaurant Managers that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following: A choice of medical plans that are best in class Dental and Vision Insurance Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave Adoption Assistance Short-Term and Long-Term Disability Life, Accident and Critical Illness Insurance Identity Theft Protection Employee Assistance Program Business Travel Insurance 401(k) Retirement Plan Flexible Spending Accounts Tuition Reimbursements up to $5,250 per year Monthly Profit-Sharing Program Quarterly Restricted Stock Units Program Many opportunities to support your community Annual holiday bonus We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.
    $45k-62k yearly est. Auto-Apply 60d+ ago
  • Restaurant Manager

    Dunkin 4.3company rating

    Ashtabula, OH jobs

    We are looking for a Restaurant Manager to help manage our Dunkin' Team! A Restaurant Manager is responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales. They are responsible for the overall operation of the restaurant according to Dunkin' Donuts standards, franchisee standards and in compliance with all applicable laws. Responsibilities: Team Environment: Hire, train and develop their employees Communicate job expectations to their employees Plan, monitor, appraise and review their employees' job performance Provide coaching and feedback; disciplines when appropriate Operational Excellence: Create and maintain a guest first culture in the restaurant Ensure all shifts are appropriately staffed to achieve guest service goals Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws Ensure Brand standards and systems are executed Prepare and complete action plans; implement production, productivity, quality and guest service standards Complete audits and implement plans to drive system improvements Profitability: Control costs to help maximize profitability Execute all in-restaurant marketing promotions in a timely manner Execute new product roll-outs including team training, marketing and sampling Set sales goals and track results Skills and Qualifications: Fluent in English Math and financial management Restaurant, retail, or supervisory experience At least 18 years of age (where applicable) High School diploma, or equivalent Competencies: Great Focus: Understands and exceeds guest expectations, needs and requirements Develops and maintains guest Displays a sense of urgency with guests Seeks ways to improve guest satisfaction; asks questions, commits to follow-through Resolves guest concerns by following Brand recommended guest recovery process Passion for: Sets and maintains high standards for self and others, acts as a role model Consistently meets or exceeds goals Contributes to the overall team performance; understands how his/her role relates to others Sets, prioritizes and maintains focus on important goals Reads and interprets reports to establish goals and deliver results Seeks ideas and best practices from other individuals, teams, and networks and applies this knowledge to achieve results Problem Solving and Decision Making: Identifies and resolves issues and problems Uses information at hand to make decisions and solve problems; includes others when necessary Identifies root cause of a problem and implements a solution to prevent from occurring Empowers others to make decisions and resolve issues Interpersonal Relationships & Influence: Develops and maintains relationships with team Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments Encourages collaboration Leads others; negotiates and takes effective action Building Effective Teams Identifies and communicates team goals Monitors progress, measures results and holds others accountable Creates strong morale and engagement within the team Accepts responsibilities for personal and team commitments Recognizes and rewards employee's strengths, accomplishments and development Listens to others, seeks mutual understanding and welcomes sharing of information, ideas and resources Conflict Management Seeks to understand conflict through active listening Recognizes conflicts as an opportunity to learn and improve Resolves situations using facts involved, ensuring consistency with policies and procedures Escalates issues as appropriate Developing Direct Reports and Others Works collaboratively with employees to create individual development plans to strengthen employee's knowledge and skills Regularly discusses progress towards goals, reviews performance and adjusts development plans accordingly Provides challenging assignments for the purpose of developing others Uses coaching and feedback opportunities to improve performance Identifies training needs and supports resources for development opportunities Business and Financial Acumen Understands guest and competition; translates and applies own expertise to address business opportunities Approaches situations with an innovative mind and looks beyond the obvious to deliver solutions and implement change Has a working knowledge of profit and loss and other key financial measurements in order to identify business trends, make adjustments accordingly and set goals Understands, analyzes and communicates the key performance/profit levers and manages to these measures
    $39k-51k yearly est. 60d+ ago
  • Restaurant Manager

    Dunkin 4.3company rating

    South Euclid, OH jobs

    Keeping America running is a big deal, and we're proud to be Movin' and Shakin' to fuel the day, every day. At Dunkin', our team members are the ingredients of goodness that make up a team that supports one another and local communities. Join us. Because Dunkin' runs on you and we'll be running beside you every step of the way. We're All IN'. Dunkin' in South Euclid, OH is looking for a qualified Store Manager to join our team. If you are looking for a leadership challenge with room to grow, this opportunity may be for you! Our manager role will not only provide you with the tools and experience to expand your leadership skills and lead a team, it will also provide room to grow with good performance. MOVIN' As a Restaurant Manager, you will be responsible for overall operations. From leading your team, to cash management, to scheduling, you'll help America Run on Dunkin'. You'll also help your Restaurant Management Team and team members through performance, engagement, and training initiatives. We will help you work towards: * Guest Satisfaction: Ensure crew members are meeting guest satisfaction to the highest degree. * Promote Teamwork: Help promote a team environment within the store to set clear expectations with the crew members and coach them. Set clear goals with crew members and work with them to execute. * Maintain a Clean and Effective Store: Ensure the crew maintains a clean and well stocked work area. Ensure crew members are complying with all procedures for food safety and brand guidelines, along with franchisee policies. * Operations: Inventory and place orders, cash management and scheduling needs of the store. CARIN' We have a fresh brew of benefits perfect for you. Aggressive Pay Free Shift Meals Employee Discounts Best in Class Training & Continuous Learning Advancement Opportunities Paid Time Off* 401(k) Retirement Plan* Tuition Benefits* Medical, Dental and Vision* Yearly Bonus plans* WINNIN' You have at least one year of retail, restaurant, or hospitality management experience. Previous Dunkin' experience preferred. You are 18 years of age (or higher, per applicable law). You have availability to work early mornings and weekends. You know what it takes to be in the smile-making business and have exceptional time management, attention to detail, and guest service skills. High School Diploma or GED Not sure if your experience aligns? We encourage you to apply. Coffee-lover or not, all backgrounds are welcome here. Dunkin' is an equal opportunity employer. * Subject to availability and certain eligibility requirements. You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. *
    $39k-51k yearly est. 3d ago
  • Assistant Restaurant Manager

    Dunkin 4.3company rating

    Ashtabula, OH jobs

    We are look for Assistant Restaurant Managers to help lead our Dunkin' team! The Assistant Restaurant Manager supports the Restaurant Manager in their efforts to develop a team of dedicated people delivering great and friendly guest experiences and profitable top line sales. They assist in the development of Crew and Shift Leaders and fulfill accountabilities assigned by the Restaurant Manager. Responsibilities: Team Environment: Assist to recruit, hire, onboard and develop employees Communicate job expectations to employees Hold team members accountable for their behavior and performance, addressing concerns promptly Support the development of team members Operational Excellence: Create and maintain a guest first culture in the restaurant Ensure all shifts are appropriately staffed to achieve guest service goals Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws Ensure Brand standards, recipes and systems are executed Help prepare and complete action plans; implement production, productivity, quality and guest service standards Review guest feedback and restaurant assessment results and implement action plans to drive system improvements Profitability: Control costs to help maximize profitability Execute all in-restaurant marketing promotions in a timely manner Execute new product roll-outs including team training, marketing and sampling Drive sales goals and track results Skills and Qualifications: Fluent in English Restaurant, retail, or supervisory experience Basic computer skills At least 18 years of age (where applicable) Basic writing skills High School diploma, or equivalent Proficent in math and financial management Competencies: Great Focus: • Understands and exceeds guest expectations, needs and requirements • Displays a sense of urgency with guests • Seeks ways to improve guest satisfaction; asks questions, commits to follow-through • Resolves guest concerns by following Brand recommended guest recovery process Passion for: • Sets and maintains high standards for self and others, acts as a role model • Consistently meets or exceeds goals • Contributes to the overall team performance; understands how his/her role relates to others • Sets, prioritizes and maintains focus on important activities • Reads and interprets reports to establish goals and deliver results • Seeks ideas and best practices from other individuals, teams, and networks and applies them Problem Solving and Decision Making: • Identifies and resolves issues and problems • Uses information at hand to make decisions and solve problems; includes others when necessary • Identifies root cause of a problem and implements a solution to prevent from recurring • Empowers others to make decisions and resolve issues Interpersonal Relationships & Influence: • Develops and maintains relationships with team members • Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments • Encourages collaboration and teamwork • Leads others; negotiates and takes effective action Building Effective Teams: • Identifies and communicates team goals • Monitors progress, measures results and holds others • Creates strong morale and engagement within the team • Accepts responsibilities for personal and team commitments • Recognizes and rewards employee's strengths, accomplishments and development • Listens to others, seeks mutual understanding and welcomes sharing of information, ideas and resources Conflict Management: • Seeks to understand conflict through active listening • Recognizes conflicts as an opportunity to learn and improve • Resolves situations using facts involved, ensuring consistency with policies and procedures • Escalates issues as appropriate • Developing Direct Reports and Others • Works collaboratively with employees to create individual development plans to strengthen employee's knowledge and skills • Regularly discusses progress towards goals, reviews performance and adjusts development plans accordingly • Provides challenging assignments for the purpose of developing others • Uses coaching and feedback opportunities to improve performance • Identifies training needs and supports resources for development opportunities Developing Direct Reports and Others: • Works collaboratively with employees to create individual development plans to strengthen employee's knowledge and skills • Regularly discusses progress towards goals, reviews performance and adjusts development plans • Provides challenging assignments for the purpose of developing others • Uses coaching and feedback opportunities to improve performance • Identifies training needs and supports resources for development opportunities Business and Financial Acumen: • Understands guest and competition; translates and applies own expertise to address business opportunities • Approaches situations with an innovative mind and looks beyond the obvious to deliver solutions and implement change • Has a working knowledge of profit and loss and other key financial measurements in order to identify business trends, make adjustments accordingly and set goals • Understands, analyzes and communicates the key performance/profit levers and manages to these measures
    $32k-41k yearly est. 60d+ ago
  • Restaurant Manager

    Dunkin 4.3company rating

    Sylvania, OH jobs

    Benefits: * Flexible Schedule, No late nights * Health Insurance * Cash tips to take home daily * Aggresive Pay * Free Specialty Beverage/Meal during shift * Discounts even when you're not working * Room to grow from within as many new locations are in development currently or the existing ones RESTAURANT MANAGER Restaurant Managers develop a team of dedicated people delivering great guest experiences and profitable top line sales. They are responsible for the overall operation of the restaurant according to Dunkin Donuts standards. Responsibilities Include: Team Environment: * Promote a team environment by fostering respect, providing coaching and feedback, recognizing achievements, resolving employee concerns and communicating effectively. * Hire, train, and develop the right people and plan staffing levels to meet guest and business needs. Continuously learn while passing on knowledge and skills to help others develop and grow. Hold themselves and team accountable for responsibilities and results. Operations Excellence for Guest Satisfaction: * Hold guests as highest priority and role model exceptional guest service. Lead by example and promote an environment where there is a sense of urgency to satisfy guests. * Ensure Brand standards and systems are executed. Engage and empower team to develop solutions that drive business results. Complete all required training including ServSafe certification. Profitability: * Drive sales through effective execution of restaurant standards and marketing initiatives. * Delegate and lead processes to control labor costs, food costs, and cash. * Ensure the safety and security of team and guests through a focus on preventative maintenance and cleanliness. * Analyze restaurant environment and business results to identify opportunities and action plan with their team to set and achieve goals. Comply with all restaurant, Brand, and franchisee policies. Qualifications: Skills * Passion for people * Dependability * Able to clearly express oneself verbally and in writing (English) * Math and financial management * Restaurant, retail, or supervisory experience * At least 19 years of age (where applicable) * High school diploma (or equivalent) Required Competencies * Guest Focus - anticipate and understand guests needs and exceed their expectations. * Passion for Results - set compelling targets and deliver on commitments. * Problem Solving and Decision Making - make good decisions based on analysis, experience and judgment. * Building Effective Teams - get the right people in the right places, enabling them to make decisions and celebrate success as a team. * Conflict Management - use interpersonal skills to confront tough issues and resolve disagreements constructively. * Developing Direct Reports and Others - provide honest feedback to team members, actively coaching and supporting them to achieve personal and professional goals.
    $39k-50k yearly est. 3d ago
  • Restaurant Manager

    Dunkin 4.3company rating

    Mentor, OH jobs

    We are looking for a Restaurant Manager to help manage our Dunkin' Team! A Restaurant Manager is responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales. They are responsible for the overall operation of the restaurant according to Dunkin' Donuts standards, franchisee standards and in compliance with all applicable laws. Responsibilities: Team Environment: Hire, train and develop their employees Communicate job expectations to their employees Plan, monitor, appraise and review their employees' job performance Provide coaching and feedback; disciplines when appropriate Operational Excellence: Create and maintain a guest first culture in the restaurant Ensure all shifts are appropriately staffed to achieve guest service goals Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws Ensure Brand standards and systems are executed Prepare and complete action plans; implement production, productivity, quality and guest service standards Complete audits and implement plans to drive system improvements Profitability: Control costs to help maximize profitability Execute all in-restaurant marketing promotions in a timely manner Execute new product roll-outs including team training, marketing and sampling Set sales goals and track results Skills and Qualifications: Fluent in English Math and financial management Restaurant, retail, or supervisory experience At least 18 years of age (where applicable) High School diploma, or equivalent Competencies: Great Focus: Understands and exceeds guest expectations, needs and requirements Develops and maintains guest Displays a sense of urgency with guests Seeks ways to improve guest satisfaction; asks questions, commits to follow-through Resolves guest concerns by following Brand recommended guest recovery process Passion for: Sets and maintains high standards for self and others, acts as a role model Consistently meets or exceeds goals Contributes to the overall team performance; understands how his/her role relates to others Sets, prioritizes and maintains focus on important goals Reads and interprets reports to establish goals and deliver results Seeks ideas and best practices from other individuals, teams, and networks and applies this knowledge to achieve results Problem Solving and Decision Making: Identifies and resolves issues and problems Uses information at hand to make decisions and solve problems; includes others when necessary Identifies root cause of a problem and implements a solution to prevent from occurring Empowers others to make decisions and resolve issues Interpersonal Relationships & Influence: Develops and maintains relationships with team Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments Encourages collaboration Leads others; negotiates and takes effective action Building Effective Teams Identifies and communicates team goals Monitors progress, measures results and holds others accountable Creates strong morale and engagement within the team Accepts responsibilities for personal and team commitments Recognizes and rewards employee's strengths, accomplishments and development Listens to others, seeks mutual understanding and welcomes sharing of information, ideas and resources Conflict Management Seeks to understand conflict through active listening Recognizes conflicts as an opportunity to learn and improve Resolves situations using facts involved, ensuring consistency with policies and procedures Escalates issues as appropriate Developing Direct Reports and Others Works collaboratively with employees to create individual development plans to strengthen employee's knowledge and skills Regularly discusses progress towards goals, reviews performance and adjusts development plans accordingly Provides challenging assignments for the purpose of developing others Uses coaching and feedback opportunities to improve performance Identifies training needs and supports resources for development opportunities Business and Financial Acumen Understands guest and competition; translates and applies own expertise to address business opportunities Approaches situations with an innovative mind and looks beyond the obvious to deliver solutions and implement change Has a working knowledge of profit and loss and other key financial measurements in order to identify business trends, make adjustments accordingly and set goals Understands, analyzes and communicates the key performance/profit levers and manages to these measures Supplemental pay Bonus pay Benefits Employee discount Paid training
    $39k-51k yearly est. 60d+ ago
  • Assistant General Manager

    Dunkin 4.3company rating

    Columbiana, OH jobs

    Our Teams Strive to have Friendly Guest Experiences, Serve the Freshest Products, Operate the Cleanest Restaurants and Provide the Fastest Service Possible. Guests have and Always will be Our #1 Focus. Our Leadership makes our Organization who we are in the ability to Execute, Motivate, Engage and Lead the Teams in our Restaurants. Specifics Responsibilities and Duties Required of the Position can be Discussed in our Interview Job Type: Full-time Salary: $17.00 - $20.00 per hour
    $17-20 hourly 2d ago
  • Restaurant Manager

    Dunkin 4.3company rating

    Cleveland, OH jobs

    We are looking for a Restaurant Manager to help manage our Dunkin' Team! A Restaurant Manager is responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales. They are responsible for the overall operation of the restaurant according to Dunkin' Donuts standards, franchisee standards and in compliance with all applicable laws. Responsibilities: Team Environment: Hire, train and develop their employees Communicate job expectations to their employees Plan, monitor, appraise and review their employees' job performance Provide coaching and feedback; disciplines when appropriate Operational Excellence: Create and maintain a guest first culture in the restaurant Ensure all shifts are appropriately staffed to achieve guest service goals Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws Ensure Brand standards and systems are executed Prepare and complete action plans; implement production, productivity, quality and guest service standards Complete audits and implement plans to drive system improvements Profitability: Control costs to help maximize profitability Execute all in-restaurant marketing promotions in a timely manner Execute new product roll-outs including team training, marketing and sampling Set sales goals and track results Skills and Qualifications: Fluent in English Math and financial management Restaurant, retail, or supervisory experience At least 18 years of age (where applicable) High School diploma, or equivalent Competencies: Great Focus: Understands and exceeds guest expectations, needs and requirements Develops and maintains guest Displays a sense of urgency with guests Seeks ways to improve guest satisfaction; asks questions, commits to follow-through Resolves guest concerns by following Brand recommended guest recovery process Passion for: Sets and maintains high standards for self and others, acts as a role model Consistently meets or exceeds goals Contributes to the overall team performance; understands how his/her role relates to others Sets, prioritizes and maintains focus on important goals Reads and interprets reports to establish goals and deliver results Seeks ideas and best practices from other individuals, teams, and networks and applies this knowledge to achieve results Problem Solving and Decision Making: Identifies and resolves issues and problems Uses information at hand to make decisions and solve problems; includes others when necessary Identifies root cause of a problem and implements a solution to prevent from occurring Empowers others to make decisions and resolve issues Interpersonal Relationships & Influence: Develops and maintains relationships with team Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments Encourages collaboration Leads others; negotiates and takes effective action Building Effective Teams Identifies and communicates team goals Monitors progress, measures results and holds others accountable Creates strong morale and engagement within the team Accepts responsibilities for personal and team commitments Recognizes and rewards employee's strengths, accomplishments and development Listens to others, seeks mutual understanding and welcomes sharing of information, ideas and resources Conflict Management Seeks to understand conflict through active listening Recognizes conflicts as an opportunity to learn and improve Resolves situations using facts involved, ensuring consistency with policies and procedures Escalates issues as appropriate Developing Direct Reports and Others Works collaboratively with employees to create individual development plans to strengthen employee's knowledge and skills Regularly discusses progress towards goals, reviews performance and adjusts development plans accordingly Provides challenging assignments for the purpose of developing others Uses coaching and feedback opportunities to improve performance Identifies training needs and supports resources for development opportunities Business and Financial Acumen Understands guest and competition; translates and applies own expertise to address business opportunities Approaches situations with an innovative mind and looks beyond the obvious to deliver solutions and implement change Has a working knowledge of profit and loss and other key financial measurements in order to identify business trends, make adjustments accordingly and set goals Understands, analyzes and communicates the key performance/profit levers and manages to these measures Work schedule 10 hour shift Weekend availability Supplemental pay Bonus pay
    $39k-50k yearly est. 60d+ ago
  • Restaurant Manager

    Dunkin 4.3company rating

    Canton, OH jobs

    Fuel Your Future. Make Someone's Day. Every Day. Keeping America running is a big deal-and every interaction we have with a guest is an opportunity to make life just a little brighter. If you take pride in creating positive moments, leading teams, and building a welcoming environment, you'll fit right in. Join us. We're Brewin' Happy Every Day-one guest at a time. Why This Role Matters As a Restaurant Manager, you lead the team that delivers on our mission: improving people's lives every day through warm, friendly, fast experiences. Whether it's a morning coffee, a kind word, or a great shift for your team, your leadership makes a difference. You'll run a streamlined operation inside a major national retail setting, develop others, and build a culture of hospitality-and you'll do it with a brand that's growing quickly across the country. This role is perfect for leaders who are ready to take the next step in their management journey and want growth, stability, and purpose. What You'll Do * Lead, inspire, and coach a team to deliver exceptional guest interactions on every visit * Hire, train, and grow team members while encouraging a positive, people-first culture * Run your business-drive sales, manage costs, and uphold operational standards * Create meaningful moments for guests and team members from the very first interaction * Maintain a clean, safe, compliant, and welcoming environment * Partner with retail tenants and store leadership to ensure smooth day-to-day operations What's in It for You We offer a fresh brew of benefits designed to support you personally and professionally: * Best-in-Class Training & Leadership Development * Fast Advancement Opportunities as we expand nationwide * Bonus Eligibility * Flexible Scheduling * Paid Time Off * Free Shift Meals * 401(k) Retirement Plan * Medical, Dental & Vision Benefits * Tuition Assistance * Team Member Referral Bonuses * Recognition & Appreciation Programs * Slip-Resistant Shoes Program * Community & Charitable Involvement Opportunities What You Bring * 2+ years of experience leading people in restaurant, retail, or hospitality environments * A passion for serving guests and elevating their day * Strong leadership, coaching, and communication skills * A track record of delivering results and building strong teams * A desire to grow with a company that's growing with you
    $39k-50k yearly est. 2d ago
  • Dunkin Assistant General Manager

    Dunkin 4.3company rating

    Columbus, OH jobs

    WE WANT YOU TO JOIN OUR DUNKIN CREW!! Salary/Pay Range: Up to $18/hour!! * Hiring Immediately! * Amazing Benefits! * Competitive Salary! * Work Life balance with a people first company! Benefits * Health, Dental, Vision Insurance * 401k with company match * Paid Time Off (PTO) * Opportunities for advancement! Overview An Assistant General Manager is responsible for supporting the Restaurant Manager, Shift leaders and Team. They perform all duties of the Restaurant Manager in their absence. Primary duties generally include floor operations, and Brand Training programs. Generally responsible for providing strong, positive leadership to his/ her team to deliver great friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. They support the Restaurant Manager in the overall operation of the restaurant according to Dunkin' standards, franchisee policies and procedures and in compliance with all applicable laws. Responsibilities Include: * Able to perform all responsibilities of restaurant team members * Lead team meetings, along with Restaurant Manager * Oversee Brand Training Programs, schedule, train, validate, certify team and shift lead staff * Ensure Brand standards, recipes and systems are executed * Create and maintain a guest focused culture in the restaurant * Review guest feedback results and implement action plans to drive improvement * Communicates restaurant priorities, goals and results to restaurant team members * Execute along with RM, new product rollouts including training, marketing and sampling where applicable * Execution of Point of Purchase instore set up per Brand standards * Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws * Control costs to help maximize profitability * Completion of inventory on a periodic basis as determined by Franchisee * Support RM in completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards * Support RM in assigning staff and deployment * Support to RM in completion of supplier and other vendor orders * Conduct self-assessments and corresponding action plans * Ensure restaurant budget is met as determined by Franchisee * Manages cash over/short in restaurant and ensures team members are following franchisee's cash management policies * Engages with Dunkin' Brands Field Operations team as appropriate Management Responsibilities Include: * Recruit, hire, onboard and develop restaurant team members * Assist team and shift lead performance appraisal process * Coach restaurant team members to drive sales, improve profitability and guest satisfaction Education/Experience: * Basic computer skills * Fluent in spoken and written English * Basic math and financial management * Previous leadership experience in retail, restaurant or hospitality Key Competencies * Good analytical skills and business acumen * Works well with other in a fun fast paced team environment * Ontime, demonstrates honesty and positive attitude * Willingness to learn and embrace change * Ability to train and develop a team * Guest focused * Time Management * Problem solving * Motivating others Physical Demands/Working Conditions: * Standing on feet * Repetitive motion including bending, stooping and reaching * Lifting packages (if applicable) * Wearing a headset (if applicable) * Working in a small space This Dunkin' Donuts restaurant is independently owned and operated under a franchise granted by DD Franchising LLC. You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license.
    $18 hourly 2d ago
  • Assistant Restaurant Manager

    Dunkin 4.3company rating

    Cleveland, OH jobs

    We are look for Assistant Restaurant Managers to help lead our Dunkin' team! The Assistant Restaurant Manager supports the Restaurant Manager in their efforts to develop a team of dedicated people delivering great and friendly guest experiences and profitable top line sales. They assist in the development of Crew and Shift Leaders and fulfill accountabilities assigned by the Restaurant Manager. Responsibilities: Team Environment: Assist to recruit, hire, onboard and develop employees Communicate job expectations to employees Hold team members accountable for their behavior and performance, addressing concerns promptly Support the development of team members Operational Excellence: Create and maintain a guest first culture in the restaurant Ensure all shifts are appropriately staffed to achieve guest service goals Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws Ensure Brand standards, recipes and systems are executed Help prepare and complete action plans; implement production, productivity, quality and guest service standards Review guest feedback and restaurant assessment results and implement action plans to drive system improvements Profitability: Control costs to help maximize profitability Execute all in-restaurant marketing promotions in a timely manner Execute new product roll-outs including team training, marketing and sampling Drive sales goals and track results Skills and Qualifications: Fluent in English Restaurant, retail, or supervisory experience Basic computer skills At least 18 years of age (where applicable) Basic writing skills High School diploma, or equivalent Proficent in math and financial management Competencies: Great Focus: • Understands and exceeds guest expectations, needs and requirements • Displays a sense of urgency with guests • Seeks ways to improve guest satisfaction; asks questions, commits to follow-through • Resolves guest concerns by following Brand recommended guest recovery process Passion for: • Sets and maintains high standards for self and others, acts as a role model • Consistently meets or exceeds goals • Contributes to the overall team performance; understands how his/her role relates to others • Sets, prioritizes and maintains focus on important activities • Reads and interprets reports to establish goals and deliver results • Seeks ideas and best practices from other individuals, teams, and networks and applies them Problem Solving and Decision Making: • Identifies and resolves issues and problems • Uses information at hand to make decisions and solve problems; includes others when necessary • Identifies root cause of a problem and implements a solution to prevent from recurring • Empowers others to make decisions and resolve issues Interpersonal Relationships & Influence: • Develops and maintains relationships with team members • Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments • Encourages collaboration and teamwork • Leads others; negotiates and takes effective action Building Effective Teams: • Identifies and communicates team goals • Monitors progress, measures results and holds others • Creates strong morale and engagement within the team • Accepts responsibilities for personal and team commitments • Recognizes and rewards employee's strengths, accomplishments and development • Listens to others, seeks mutual understanding and welcomes sharing of information, ideas and resources Conflict Management: • Seeks to understand conflict through active listening • Recognizes conflicts as an opportunity to learn and improve • Resolves situations using facts involved, ensuring consistency with policies and procedures • Escalates issues as appropriate • Developing Direct Reports and Others • Works collaboratively with employees to create individual development plans to strengthen employee's knowledge and skills • Regularly discusses progress towards goals, reviews performance and adjusts development plans accordingly • Provides challenging assignments for the purpose of developing others • Uses coaching and feedback opportunities to improve performance • Identifies training needs and supports resources for development opportunities Developing Direct Reports and Others: • Works collaboratively with employees to create individual development plans to strengthen employee's knowledge and skills • Regularly discusses progress towards goals, reviews performance and adjusts development plans • Provides challenging assignments for the purpose of developing others • Uses coaching and feedback opportunities to improve performance • Identifies training needs and supports resources for development opportunities Business and Financial Acumen: • Understands guest and competition; translates and applies own expertise to address business opportunities • Approaches situations with an innovative mind and looks beyond the obvious to deliver solutions and implement change • Has a working knowledge of profit and loss and other key financial measurements in order to identify business trends, make adjustments accordingly and set goals • Understands, analyzes and communicates the key performance/profit levers and manages to these measures Supplemental pay Tips
    $31k-40k yearly est. 60d+ ago
  • Assistant Restaurant Manager

    Dunkin 4.3company rating

    Mentor, OH jobs

    We are look for Assistant Restaurant Managers to help lead our Dunkin' team! The Assistant Restaurant Manager supports the Restaurant Manager in their efforts to develop a team of dedicated people delivering great and friendly guest experiences and profitable top line sales. They assist in the development of Crew and Shift Leaders and fulfill accountabilities assigned by the Restaurant Manager. Responsibilities: Team Environment: * Assist to recruit, hire, onboard and develop employees * Communicate job expectations to employees * Hold team members accountable for their behavior and performance, addressing concerns promptly * Support the development of team members Operational Excellence: * Create and maintain a guest first culture in the restaurant * Ensure all shifts are appropriately staffed to achieve guest service goals * Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws * Ensure Brand standards, recipes and systems are executed * Help prepare and complete action plans; implement production, productivity, quality and guest service standards * Review guest feedback and restaurant assessment results and implement action plans to drive system improvements Profitability: * Control costs to help maximize profitability * Execute all in-restaurant marketing promotions in a timely manner * Execute new product roll-outs including team training, marketing and sampling * Drive sales goals and track results Skills and Qualifications: * Fluent in English * Restaurant, retail, or supervisory experience * Basic computer skills * At least 18 years of age (where applicable) * Basic writing skills * High School diploma, or equivalent * Proficent in math and financial management Competencies: Great Focus: * Understands and exceeds guest expectations, needs and requirements * Displays a sense of urgency with guests * Seeks ways to improve guest satisfaction; asks questions, commits to follow-through * Resolves guest concerns by following Brand recommended guest recovery process Passion for: * Sets and maintains high standards for self and others, acts as a role model * Consistently meets or exceeds goals * Contributes to the overall team performance; understands how his/her role relates to others * Sets, prioritizes and maintains focus on important activities * Reads and interprets reports to establish goals and deliver results * Seeks ideas and best practices from other individuals, teams, and networks and applies them Problem Solving and Decision Making: * Identifies and resolves issues and problems * Uses information at hand to make decisions and solve problems; includes others when necessary * Identifies root cause of a problem and implements a solution to prevent from recurring * Empowers others to make decisions and resolve issues Interpersonal Relationships & Influence: * Develops and maintains relationships with team members * Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments * Encourages collaboration and teamwork * Leads others; negotiates and takes effective action Building Effective Teams: * Identifies and communicates team goals * Monitors progress, measures results and holds others * Creates strong morale and engagement within the team * Accepts responsibilities for personal and team commitments * Recognizes and rewards employee's strengths, accomplishments and development * Listens to others, seeks mutual understanding and welcomes sharing of information, ideas and resources Conflict Management: * Seeks to understand conflict through active listening * Recognizes conflicts as an opportunity to learn and improve * Resolves situations using facts involved, ensuring consistency with policies and procedures * Escalates issues as appropriate * Developing Direct Reports and Others * Works collaboratively with employees to create individual development plans to strengthen employee's knowledge and skills * Regularly discusses progress towards goals, reviews performance and adjusts development plans accordingly * Provides challenging assignments for the purpose of developing others * Uses coaching and feedback opportunities to improve performance * Identifies training needs and supports resources for development opportunities Developing Direct Reports and Others: * Works collaboratively with employees to create individual development plans to strengthen employee's knowledge and skills * Regularly discusses progress towards goals, reviews performance and adjusts development plans * Provides challenging assignments for the purpose of developing others * Uses coaching and feedback opportunities to improve performance * Identifies training needs and supports resources for development opportunities Business and Financial Acumen: * Understands guest and competition; translates and applies own expertise to address business opportunities * Approaches situations with an innovative mind and looks beyond the obvious to deliver solutions and implement change * Has a working knowledge of profit and loss and other key financial measurements in order to identify business trends, make adjustments accordingly and set goals * Understands, analyzes and communicates the key performance/profit levers and manages to these measures Company Introduction Founded in 1950, Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. Dunkin' is a market leader in the hot regular/decaf/flavored coffee, iced regular/decaf/flavored coffee, donut, bagel and muffin categories. Dunkin' has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 14 years running. The company has more than 13,100 restaurants in 41 countries worldwide. Based in Canton, Mass., Dunkin' is part of the Dunkin' Brands Group, Inc. family of companies.
    $32k-41k yearly est. 2d ago
  • Restaurant Assistant Manager

    Dunkin 4.3company rating

    Euclid, OH jobs

    At Dunkin', we are not just an employer--we're a family. We invest our all into our Restaurant Assistant Managers to ensure that they are able to learn and grow in their careers, as well as individuals. If you are looking for a career that is fun and fulfilling with a sense of community, then look no further! You are exactly in the place that you want to be. We are a fast-growing franchise; adding more and more stores across the Metro-Detroit and Cleveland area every year. With that in mind, we are always looking for top-notch talent to help us deliver on the promise of fast, friendly service in our welcoming and booming locations. If this sounds like you, then submit your resume! Keep in mind, that as we grow, there will always be opportunities for you to grow with us. Remember, here at Dunkin', we're a family of team players that look out for the best interest of our team! Now Hiring Friendly Restaurant Assistant Managers - Does the challenge of assuming a leadership role at a fast paced growing restaurant inspire you? Are you looking for a promising career in a fun, friendly and casual atmosphere? We are looking for EXPERIENCED leaders to help lead our growing organization. We Offer: * Competitive wages (depending on experience) * Health/Dental/Vision Programs * Growth within the company * Family atmosphere * Direct Deposit * Monthly contests to win prizes * Digital Redbook (task lists) * Opportunity to learn the business from the ground up. * An environment of recognition with a family atmosphere, with the biggest Dunkin' network in Michigan and growing in Cleveland. Responsibilities Include: * Cultivate a 5-star team environment by recruiting, hiring, training, coaching, and counseling team members; communicate job expectations; plan, monitor, enforce policies and procedures. * Achieve results by implementing production, productivity, quality, and guest service satisfaction; resolving problems; identifying trends; implementing change; minimizing waste. * Assist the Restaurant General Manager in all areas of restaurant operations. Restaurant Assistant Managers help with maintaining a clean and food safe environment for our guest and our team members, help with ensuring 100% guest satisfaction, and help with managing controllable cost to maintain a profitable restaurant. * Delight our guests by exceeding their expectations and providing a 5 Star Guest experience. Qualifications: * High School diploma or GED (preferred) * One or more years management experience * Open/ flexible work availability * Demonstrated ability to help lead and manage the restaurant in a fast-paced, dynamic environment * Good with problem solving and decision making You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. Company Introduction Dunkin' is the world's leading baked goods and coffee chain, serving more than 3 million customers each and every day. True to our name, we offer 50+ varieties of donuts, but you can also enjoy dozens of premium beverages, bagels, breakfast sandwiches and other baked goods.
    $31k-40k yearly est. 3d ago
  • Restaurant Manager

    Dunkin 4.3company rating

    Marietta, OH jobs

    Fuel Your Future. Make Someone's Day. Every Day. Keeping America running is a big deal-and every interaction we have with a guest is an opportunity to make life just a little brighter. If you take pride in creating positive moments, leading teams, and building a welcoming environment, you'll fit right in. Join us. We're Brewin' Happy Every Day-one guest at a time. Why This Role Matters As a Restaurant Manager, you lead the team that delivers on our mission: improving people's lives every day through warm, friendly, fast experiences. Whether it's a morning coffee, a kind word, or a great shift for your team, your leadership makes a difference. You'll run a streamlined operation inside a major national retail setting, develop others, and build a culture of hospitality-and you'll do it with a brand that's growing quickly across the country. This role is perfect for leaders who are ready to take the next step in their management journey and want growth, stability, and purpose. What You'll Do * Lead, inspire, and coach a team to deliver exceptional guest interactions on every visit * Hire, train, and grow team members while encouraging a positive, people-first culture * Run your business-drive sales, manage costs, and uphold operational standards * Create meaningful moments for guests and team members from the very first interaction * Maintain a clean, safe, compliant, and welcoming environment * Partner with retail tenants and store leadership to ensure smooth day-to-day operations What's in It for You We offer a fresh brew of benefits designed to support you personally and professionally: * Best-in-Class Training & Leadership Development * Fast Advancement Opportunities as we expand nationwide * Bonus Eligibility * Flexible Scheduling * Paid Time Off * Free Shift Meals * 401(k) Retirement Plan * Medical, Dental & Vision Benefits * Tuition Assistance * Team Member Referral Bonuses * Recognition & Appreciation Programs * Slip-Resistant Shoes Program * Community & Charitable Involvement Opportunities What You Bring * 2+ years of experience leading people in restaurant, retail, or hospitality environments * A passion for serving guests and elevating their day * Strong leadership, coaching, and communication skills * A track record of delivering results and building strong teams * A desire to grow with a company that's growing with you
    $39k-50k yearly est. 3d ago
  • Assistant General Manager

    Dunkin 4.3company rating

    Canton, OH jobs

    Our Teams Strive to have Friendly Guest Experiences, Serve the Freshest Products, Operate the Cleanest Restaurants and Provide the Fastest Service Possible. Guests have and Always will be Our #1 Focus. Our Leadership makes our Organization who we are in the ability to Execute, Motivate, Engage and Lead the Teams in our Restaurants. Specifics Responsibilities and Duties Required of the Position can be Discussed in our Interview Job Type: Full-time Salary: $17.00 - $20.00 per hour
    $17-20 hourly 3d ago
  • Dunkin Assistant General Manager

    Dunkin 4.3company rating

    Dayton, OH jobs

    WE WANT YOU TO JOIN OUR DUNKIN CREW!! Salary/Pay Range: Up to $18/hour!! * Hiring Immediately! * Amazing Benefits! * Competitive Salary! * Work Life balance with a people first company! Benefits * Health, Dental, Vision Insurance * 401k with company match * Paid Time Off (PTO) * Opportunities for advancement! Overview An Assistant General Manager is responsible for supporting the Restaurant Manager, Shift leaders and Team. They perform all duties of the Restaurant Manager in their absence. Primary duties generally include floor operations, and Brand Training programs. Generally responsible for providing strong, positive leadership to his/ her team to deliver great friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. They support the Restaurant Manager in the overall operation of the restaurant according to Dunkin' standards, franchisee policies and procedures and in compliance with all applicable laws. Responsibilities Include: * Able to perform all responsibilities of restaurant team members * Lead team meetings, along with Restaurant Manager * Oversee Brand Training Programs, schedule, train, validate, certify team and shift lead staff * Ensure Brand standards, recipes and systems are executed * Create and maintain a guest focused culture in the restaurant * Review guest feedback results and implement action plans to drive improvement * Communicates restaurant priorities, goals and results to restaurant team members * Execute along with RM, new product rollouts including training, marketing and sampling where applicable * Execution of Point of Purchase instore set up per Brand standards * Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws * Control costs to help maximize profitability * Completion of inventory on a periodic basis as determined by Franchisee * Support RM in completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards * Support RM in assigning staff and deployment * Support to RM in completion of supplier and other vendor orders * Conduct self-assessments and corresponding action plans * Ensure restaurant budget is met as determined by Franchisee * Manages cash over/short in restaurant and ensures team members are following franchisee's cash management policies * Engages with Dunkin' Brands Field Operations team as appropriate Management Responsibilities Include: * Recruit, hire, onboard and develop restaurant team members * Assist team and shift lead performance appraisal process * Coach restaurant team members to drive sales, improve profitability and guest satisfaction Education/Experience: * Basic computer skills * Fluent in spoken and written English * Basic math and financial management * Previous leadership experience in retail, restaurant or hospitality Key Competencies * Good analytical skills and business acumen * Works well with other in a fun fast paced team environment * Ontime, demonstrates honesty and positive attitude * Willingness to learn and embrace change * Ability to train and develop a team * Guest focused * Time Management * Problem solving * Motivating others Physical Demands/Working Conditions: * Standing on feet * Repetitive motion including bending, stooping and reaching * Lifting packages (if applicable) * Wearing a headset (if applicable) * Working in a small space This Dunkin' Donuts restaurant is independently owned and operated under a franchise granted by DD Franchising LLC. You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license.
    $18 hourly 4d ago
  • Restaurant Assistant Manager

    Dunkin 4.3company rating

    Ravenna, OH jobs

    At Dunkin', we are not just an employer--we're a family. We invest our all into our Restaurant Assistant Managers to ensure that they are able to learn and grow in their careers, as well as individuals. If you are looking for a career that is fun and fulfilling with a sense of community, then look no further! You are exactly in the place that you want to be. We are a fast-growing franchise; adding more and more stores across the Metro-Detroit and Cleveland area every year. With that in mind, we are always looking for top-notch talent to help us deliver on the promise of fast, friendly service in our welcoming and booming locations. If this sounds like you, then submit your resume! Keep in mind, that as we grow, there will always be opportunities for you to grow with us. Remember, here at Dunkin', we're a family of team players that look out for the best interest of our team! Now Hiring Friendly Restaurant Assistant Managers - Does the challenge of assuming a leadership role at a fast paced growing restaurant inspire you? Are you looking for a promising career in a fun, friendly and casual atmosphere? We are looking for EXPERIENCED leaders to help lead our growing organization. We Offer: * Competitive wages (depending on experience) * Health/Dental/Vision Programs * Growth within the company * Family atmosphere * Direct Deposit * Monthly contests to win prizes * Digital Redbook (task lists) * Opportunity to learn the business from the ground up. * An environment of recognition with a family atmosphere, with the biggest Dunkin' network in Michigan and growing in Cleveland. Responsibilities Include: * Cultivate a 5-star team environment by recruiting, hiring, training, coaching, and counseling team members; communicate job expectations; plan, monitor, enforce policies and procedures. * Achieve results by implementing production, productivity, quality, and guest service satisfaction; resolving problems; identifying trends; implementing change; minimizing waste. * Assist the Restaurant General Manager in all areas of restaurant operations. Restaurant Assistant Managers help with maintaining a clean and food safe environment for our guest and our team members, help with ensuring 100% guest satisfaction, and help with managing controllable cost to maintain a profitable restaurant. * Delight our guests by exceeding their expectations and providing a 5 Star Guest experience. Qualifications: * High School diploma or GED (preferred) * One or more years management experience * Open/ flexible work availability * Demonstrated ability to help lead and manage the restaurant in a fast-paced, dynamic environment * Good with problem solving and decision making You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. Company Introduction Dunkin' is the world's leading baked goods and coffee chain, serving more than 3 million customers each and every day. True to our name, we offer 50+ varieties of donuts, but you can also enjoy dozens of premium beverages, bagels, breakfast sandwiches and other baked goods.
    $31k-40k yearly est. 3d ago

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