Coach And Trainer jobs at First Cash Financial Services

Job Title: Underwriting Trainer What you'll do: As the Underwriting Trainer you'll be responsible for enhancing the competencies of individual employees by designing and conducting training programs that will boost employee's workplace performance in alliance with the company's core values. You'll perform training needs assessments, design and deliver curriculum and learning materials, and manage all phases of training interventions. * Identify training needs by evaluating strengths and weaknesses. Translate requirements into trainings that will groom employees for the next step of their career path. Develop or oversee the production of classroom handouts, instructional materials, aids and manuals. * Direct structured learning experiences and monitor quality results. Deliver training courses and assess training effectiveness to ensure incorporation of taught skills and techniques into employee's work behavior. * Periodically evaluate ongoing programs to ensure that they reflect any changes. Stay abreast of the new trends and tools in employee development. What you'll need: * 3+ years of related experience in Training or similar field. * High school diploma required. * Entry level to intermediate knowledge of residential mortgage industry in Correspondent or Retail Lending, including sales, operations, capital markets and/or other residential mortgage products and services. * Entry level to intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices. * Intermediate mortgage industry experience. * Intermediate speaking and writing communication skills. Compensation: Salary range for new hires is generally $36.73 - $45.00 for Westlake Village, CA. Salary amount is determined by specific job location. In addition, the role may be eligible for annual bonus/incentives earned. Benefits you'll love: We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career! About the company: AmeriHome Mortgage is a Western Alliance Bank company. Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email ************************** or call ************. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process. Western Alliance Bancorporation

Job Details Wakefield, MA Full Time DayDescription American Training is a non-profit Human Services agency proudly recognized by The Boston Globe as a Top Place to Work in Massachusetts . We're known for our innovative, values-driven workplace culture powered by WOW! Magic-our signature blend of positivity, fun, creativity, and respect. We are seeking a full-time Job Coach for our Wakefield Day Services Program. As an American Training Job Coach you will work closely with our Guests, adults with developmental disabilities, to support their individual employment goals. You will be a vital part in ensuring that our Guests are living meaningful and memorable lives! Schedule: Monday-Friday, 8am-4pm. What does a Job Coach do? Develop positive relationships with employers, acting as the liaison between Guests and the employer Teach, train, guide and direct Guests in life skills and job skills, in both an individual and group setting Support with increasing Guests independence in accordance with their ISP goals Develop detail job task evaluation for a variety of jobs in different industries Qualifications Must have one year of experience with people with Intellectual or Developmental Disabilities. Experience as a Job Coach is a plus. Strong organization and communication skills. Basic computer literacy skills, word processing and data sheets. A valid driver's license, the use of a personal vehicle with appropriate insurance coverage and a satisfactory CORI are required. We are looking for a talented individual with a deep commitment to working as part of a skilled team and a true passion for advocating for American Training Guests, to ensure that they are receiving quality services while incorporating our WOW! Magic philosophy. American Training offers a competitive benefit package, including medical and dental insurance, life and disability, vision, generous earned time off, paid holidays and vacation, a FUN work environment, paid training and much more!

This talk dives into the performance details of GPUs and why GPUs are useful for training neural network models. We'll cover the common bottlenecks and how to defeat them. We'll also show techniques that enable you to use the GPU more efficiently like overlapping CPU work with GPU work and kernel fusion. Doing kernel fusion often requires writing custom kernels, and we'll go through an example of that.

Job Title: Trainer What you'll do: As a Trainer you'll be responsible for enhancing the competencies of individual employees by designing and conducting training programs that will boost employee's workplace performance in alliance with company's core values. You'll be responsible for performing training needs assessments, designing and delivering curriculum and learning materials, and for managing all phases of training interventions. * Identify training needs by evaluating strengths and weaknesses. Translate requirements into trainings that will groom employees for the next step of their career path. Develop or oversee the production of classroom handouts, instructional materials, aids and manuals. * Direct structured learning experiences and monitor quality results. Deliver training courses and assess training effectiveness to ensure incorporation of taught skills and techniques into employee's work behavior. * Periodically evaluate ongoing programs to ensure that they reflect any changes. Stay abreast of the new trends and tools in employee development. What you'll need: * 3+ years of related experience in Training or similar field. * High school diploma required. * Entry level to intermediate knowledge of residential mortgage industry in Correspondent or Retail Lending, including sales, operations, capital markets and/or other residential mortgage products and services. * Entry level to intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices. * Intermediate mortgage industry experience. * Intermediate speaking and writing communication skills. Compensation: Salary range for new hires is generally $76,405.00 - $94,381.00 for Westlake Village, CA. Salary amount is determined by specific job location. In addition, the role may be eligible for annual bonus/incentives earned. Benefits you'll love: We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career! About the company: AmeriHome Mortgage is a Western Alliance Bank company. Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email ************************** or call ************. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process. Western Alliance Bancorporation

Job Title: Trainer What you'll do: As a Trainer you'll be responsible for enhancing the competencies of individual employees by designing and conducting training programs that will boost employee's workplace performance in alliance with company's core values. You'll be responsible for performing training needs assessments, designing and delivering curriculum and learning materials, and for managing all phases of training interventions. * Identify training needs by evaluating strengths and weaknesses. Translate requirements into trainings that will groom employees for the next step of their career path. Develop or oversee the production of classroom handouts, instructional materials, aids and manuals. * Direct structured learning experiences and monitor quality results. Deliver training courses and assess training effectiveness to ensure incorporation of taught skills and techniques into employee's work behavior. * Periodically evaluate ongoing programs to ensure that they reflect any changes. Stay abreast of the new trends and tools in employee development. What you'll need: * 3+ years of related experience in Training or similar field. * High school diploma required. * Entry level to intermediate knowledge of residential mortgage industry in Correspondent or Retail Lending, including sales, operations, capital markets and/or other residential mortgage products and services. * Entry level to intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices. * Intermediate mortgage industry experience. * Intermediate speaking and writing communication skills. Compensation: Salary range for new hires is generally $76,405.00 - $94,381.00 for Westlake Village, CA. Salary amount is determined by specific job location. In addition, the role may be eligible for annual bonus/incentives earned. Benefits you'll love: We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career! About the company: AmeriHome Mortgage is a Western Alliance Bank company. Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email ************************** or call ************. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process. Western Alliance Bancorporation

Provide guidance and indirect leadership to phone agents on policies, procedures, and customer service skills. Perform quality review functions for the team and serve as the primary communications leader. Work with internal business partners to support training functions and be responsible for continuous process improvement, subject matter expertise, managing escalations, and miscellaneous support, as directed by the team leader. Key Responsibilities * Provide coaching and mentorship to phone agents through email, phone, and in-person interactions, focusing on customer service skills, system knowledge, and adherence to policies. * Handle escalated inquiries and support in-bound call resolution, including facilitating callbacks. * Conduct quality reviews through live and recorded call monitoring, error checking, and reporting. Share feedback with agents and leadership. * Support agents by answering questions and offering real-time assistance. * Collaborate with training teams to support onboarding, training design, competency checks, and ongoing mentoring. * Participate in business initiatives and projects. * Take a lead role in proactively reaching out to employees or relationship partners to educate them on systems and other processes. Serve as back-up resource to other customer service teams or team leader, as needed. Required Qualifications * Education: High school or GED. * Experience: 3-5 years of relevant experience. * Experience in a service call center or transaction processing. * Strong working knowledge of customer service processes, policies, techniques, and applicable regulations. * Excellent communication skills and ability to resolve complex service issues. * Ability to influence team performance without direct supervisory authority. Preferred Qualifications * Product-specific or financial services industry experience. * Experience with Ameriprise customer policies and procedures. About Our Company We're a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of 2024. With our team of more than 20,000 people in 20 countries, we advise, manage and protect assets and income of more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world. Base Pay Salary e The estimated base salary for this role is $49,800-$67,300/year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances. Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Exempt/Non-Exempt Non-Exempt Job Family Group Client Service Line of Business SERVD Service Delivery

ESSENTIAL FUNCTIONS: Maintains a safe and clean Wellness Center environment by engaging members, enforcing policies, and positively reacting to any situations that arise. Answers questions from members to support them in achieving their goals related to healthy living. Maintains working knowledge of wellness and trends to provide effective information and support to members. Builds effective, authentic relationships with members; helps members connect with each other and the YMCA. Introduce new members to group exercise communities based their health and well-being goals. Utilizes tools and information for the purpose of increasing member knowledge of wellness as well as wellness programs provided through the YMCA (handouts, schedules, etc.). Maintains and cleans equipment according to the schedule or as requested by supervisor. Follows YMCA policies and procedures. Respond to emergency situations following the appropriate Emergency Action Plan. Retrieve towels from throughout the facility, launder, and fold. (Redlands only) Attends all staff meetings. Performs other duties as assigned. YMCA COMPETENCIES (Leader): Mission Advancement: Accepts and demonstrates the Ys values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fund-raising. Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person's point of view, and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others. Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work and actively participates in meetings. Follows budgeting policies and procedures, and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members. Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology. QUALIFICATIONS: High school graduate or equivalent preferred. CPR, First Aid, AED certifications; within 30 days of hire date. Previous experience with diverse populations preferred. WORK ENVIRONMENT & PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to perform all physical aspects of the position, including walking, stan Background Check: Once a conditional offer is made, candidates will be subject to criminal background check/fingerprinting, drug screen, and physical examinations where required. YMCA of the East Valley participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Provide guidance and indirect leadership to phone agents on policies, procedures, and customer service skills. Perform quality review functions for the team and serve as the primary communications leader. Work with internal business partners to support training functions and be responsible for continuous process improvement, subject matter expertise, managing escalations, and miscellaneous support, as directed by the team leader. Key Responsibilities Provide coaching and mentorship to phone agents through email, phone, and in-person interactions, focusing on customer service skills, system knowledge, and adherence to policies. Handle escalated inquiries and support in-bound call resolution, including facilitating callbacks. Conduct quality reviews through live and recorded call monitoring, error checking, and reporting. Share feedback with agents and leadership. Support agents by answering questions and offering real-time assistance. Collaborate with training teams to support onboarding, training design, competency checks, and ongoing mentoring. Participate in business initiatives and projects. Take a lead role in proactively reaching out to employees or relationship partners to educate them on systems and other processes. Serve as back-up resource to other customer service teams or team leader, as needed. Required Qualifications Education: High school or GED. Experience: 3-5 years of relevant experience. Experience in a service call center or transaction processing. Strong working knowledge of customer service processes, policies, techniques, and applicable regulations. Excellent communication skills and ability to resolve complex service issues. Ability to influence team performance without direct supervisory authority. Preferred Qualifications Product-specific or financial services industry experience. Experience with Ameriprise customer policies and procedures. About Our Company We're a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of 2024. With our team of more than 20,000 people in 20 countries, we advise, manage and protect assets and income of more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world. Base Pay Salary e The estimated base salary for this role is $49,800-$67,300/year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances. Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Exempt/Non-Exempt Non-Exempt Job Family Group Client Service Line of Business SERVD Service Delivery

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: The Corporate Processing Trainer will develop and conduct a variety of new hire and ongoing training classes to include loan processing, system use, and introduction to the use of Encompass. Job Responsibilities: Develop mortgage curriculum and job aids for required use by all CrossCountry Mortgage employees to train and reinforce mortgage processing knowledge. Develop and conduct training sessions related to mortgage loan processing, the implementation of new software applications, procedures, and compliance requirements. Conduct web-based training and travel to branches as required. Provide feedback regarding the effectiveness of training and individual employee results, job performance, and future learning plans. Coordinate training meetings and events. Work to improve training methods and skills by introduction of new training methods. Complete annual E-Learning Plans. Articulate performance outcomes objectively for trainees and managers. Travel up to 50% to affiliate locations as is necessary, including out of state, to conduct training. Qualifications and Skills: Bachelor's degree or equivalent combination of education/experience, preferred. 5 - 7 years of mortgage processing experience, preferred. 1 - 3 years of experience in a training role, preferred. Excellent training techniques, public speaking, and presentation skills. Excellent communication skills, attention to detail and ability to develop quality training material. Proficient in time management, organization, planning, and prioritization. Proficient in Microsoft Word, Excel, Outlook, and PowerPoint. This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: ********************************** California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: The Jr. Underwriting Trainer supports the Underwriting Training Team by coordinating and maintaining training for new and existing underwriting staff. This role requires knowledge of the mortgage industry, advanced organizational skills, and skill at managing multiple administrative and logistical tasks efficiently. The Jr. Underwriting Trainer plays a key part in ensuring every new underwriting hire receives consistent, high-quality onboarding and learning experience. Job Responsibilities: * Coordinate onboarding activities for new underwriting hires, including schedules, agendas, and communications. * Collaborate with Human Resources, IT, and Learning & Development teams to ensure all training materials and systems are properly set up. * Maintain and distribute updated training materials, agendas, and course communications. * Track attendance, acknowledgments, and training completion. * Maintain accurate departmental records, spreadsheets, and participant feedback. * Support semi-annual content reviews and assist with SOP updates. * Create and maintain a library of sample loans and training test files. * Prepare practice worksheets, quizzes, and assessments for training sessions. * Build and maintain test case files in Encompass and upload related documentation. * Assist other trainers in updating materials and presentations. * Partner with trainers and team managers to enhance training content and delivery processes. * Support the training department projects and process improvements as assigned. Qualifications and Skills: * Bachelor's degree and/or equivalent combination of education/experience. * 1+ year of experience in mortgage operations, underwriting, or a related field. * Experience using Encompass or similar loan origination systems, preferred. * Experience creating training material and/or technical writing, preferred. * Excellent organizational and administrative skills. * Advanced written and verbal communication skills. * Skill in maintaining high levels of accuracy and thoroughness in reviewing, preparing, and delivering work, ensuring consistency, compliance, and quality in all outputs. * Skill in multitasking and adapting in a high-volume environment. * Proficient in Microsoft Office (Excel, Word, PowerPoint) and Adobe applications. This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. #LI-CCMREC CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: ********************************** California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law ("Protected Characteristics"). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: The Mortgage Origination Trainer is responsible for facilitating a variety of new hire and ongoing training classes including topics of loan origination, various third party and internal systems as well as new system implementations and roll outs. Training sessions support ongoing training on existing features, new features, and new technology platforms. The Mortgage Origination Trainer is responsible for creating new training material as well as maintaining and updating existing material. Job Responsibilities: * Conduct origination new hire training classes for new Loan Officers. * Act as a mentor and assist in the onboarding of new hires in an origination-focused role. * Develop and conduct training sessions related to mortgage loan origination, the implementation of new software applications, procedures, and compliance requirements. * Act as a liaison between departments to obtain updated processes and procedures to create and update training materials and training courses related to internal and external platforms training is conducted on. * Develop and maintain curriculum for both broad and specialized micro-learnings for internal technology platforms. * Provide on-demand resources for all internal technology platforms in addition to the written job aids and resources. * Provide feedback and suggestions to senior leaders regarding the effectiveness and success of the various training programs. * Develop and conduct training sessions related to the implementation of new software applications, procedures, products, and compliance requirements as needed. * Coordinate training meetings and events as needed, both virtually and in person. * Assist with companywide training sessions as needed. * Travel to branch locations and corporate headquarters as needed to conduct live trainings, meetings, and events related to loan origination. * Provide post-training support on questions and concerns related to the project and act as a Subject Matter Expert (SME) on the related topic. * Collaborate with the Learning and Development Team to create reference materials to ensure all training is delivered uniformly. * Support the Training Department by providing feedback on existing content and facilitation for new hire training to improve engagement and training methodologies. * Available to travel when needed to affiliate locations as necessary, including out-of-state. Qualifications and Skills: * Bachelor's degree and/or equivalent combination of education/experience. * A minimum of 5 - 7 years of mortgage industry experience. * A minimum of 1 - 3 years of experience in a training role preferred. * Excellent communication and presentation skills. * Excellent public speaking skills and moderating groups. * Excellent analytical, design, and technical writing skills to create training materials. * Proficient in Microsoft Office Suite (i.e. Word, Excel, Outlook and PowerPoint). This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: ********************************** California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law ("Protected Characteristics"). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: The Jr. Underwriting Trainer supports the Underwriting Training Team by coordinating and maintaining training for new and existing underwriting staff. This role requires knowledge of the mortgage industry, advanced organizational skills, and skill at managing multiple administrative and logistical tasks efficiently. The Jr. Underwriting Trainer plays a key part in ensuring every new underwriting hire receives consistent, high-quality onboarding and learning experience. Job Responsibilities: Coordinate onboarding activities for new underwriting hires, including schedules, agendas, and communications. Collaborate with Human Resources, IT, and Learning & Development teams to ensure all training materials and systems are properly set up. Maintain and distribute updated training materials, agendas, and course communications. Track attendance, acknowledgments, and training completion. Maintain accurate departmental records, spreadsheets, and participant feedback. Support semi-annual content reviews and assist with SOP updates. Create and maintain a library of sample loans and training test files. Prepare practice worksheets, quizzes, and assessments for training sessions. Build and maintain test case files in Encompass and upload related documentation. Assist other trainers in updating materials and presentations. Partner with trainers and team managers to enhance training content and delivery processes. Support the training department projects and process improvements as assigned. Qualifications and Skills: Bachelor's degree and/or equivalent combination of education/experience. 1+ year of experience in mortgage operations, underwriting, or a related field. Experience using Encompass or similar loan origination systems, preferred. Experience creating training material and/or technical writing, preferred. Excellent organizational and administrative skills. Advanced written and verbal communication skills. Skill in maintaining high levels of accuracy and thoroughness in reviewing, preparing, and delivering work, ensuring consistency, compliance, and quality in all outputs. Skill in multitasking and adapting in a high-volume environment. Proficient in Microsoft Office (Excel, Word, PowerPoint) and Adobe applications. This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. #LI-CCMREC CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: ********************************** California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: The Mortgage Origination Trainer is responsible for facilitating a variety of new hire and ongoing training classes including topics of loan origination, various third party and internal systems as well as new system implementations and roll outs. Training sessions support ongoing training on existing features, new features, and new technology platforms. The Mortgage Origination Trainer is responsible for creating new training material as well as maintaining and updating existing material. Job Responsibilities: Conduct origination new hire training classes for new Loan Officers. Act as a mentor and assist in the onboarding of new hires in an origination-focused role. Develop and conduct training sessions related to mortgage loan origination, the implementation of new software applications, procedures, and compliance requirements. Act as a liaison between departments to obtain updated processes and procedures to create and update training materials and training courses related to internal and external platforms training is conducted on. Develop and maintain curriculum for both broad and specialized micro-learnings for internal technology platforms. Provide on-demand resources for all internal technology platforms in addition to the written job aids and resources. Provide feedback and suggestions to senior leaders regarding the effectiveness and success of the various training programs. Develop and conduct training sessions related to the implementation of new software applications, procedures, products, and compliance requirements as needed. Coordinate training meetings and events as needed, both virtually and in person. Assist with companywide training sessions as needed. Travel to branch locations and corporate headquarters as needed to conduct live trainings, meetings, and events related to loan origination. Provide post-training support on questions and concerns related to the project and act as a Subject Matter Expert (SME) on the related topic. Collaborate with the Learning and Development Team to create reference materials to ensure all training is delivered uniformly. Support the Training Department by providing feedback on existing content and facilitation for new hire training to improve engagement and training methodologies. Available to travel when needed to affiliate locations as necessary, including out-of-state. Qualifications and Skills: Bachelor's degree and/or equivalent combination of education/experience. A minimum of 5 - 7 years of mortgage industry experience. A minimum of 1 - 3 years of experience in a training role preferred. Excellent communication and presentation skills. Excellent public speaking skills and moderating groups. Excellent analytical, design, and technical writing skills to create training materials. Proficient in Microsoft Office Suite (i.e. Word, Excel, Outlook and PowerPoint). This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: ********************************** California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: The Underwriting Trainer is responsible for facilitating various types of training for new and existing underwriting staff members on a variety of topics including guidelines, policies, procedures and systems. The Underwriting Trainer is also responsible for collaborating routinely with Underwriting Management and subject matter experts to keep training material up to date and relevant. The Underwriting Trainer facilitates training and creates related material for various new training requests based on business needs. Job Responsibilities: • Deliver training to new hires as well as existing employees (virtual or in person) on company processes, procedures, LOS system (Encompass) and role-based tasks. • Facilitate training sessions based on schedule provided by the Underwriting Training Manager. • Collaborate with the internal design team to develop new underwriting-related material including instructor guides, job aids and support materials using a variety of instructional techniques. • Assist with updating training materials (manuals, job aids, PPT presentations, etc.) with current guidelines, processes and procedures as needed. • Provide during and post-training support to underwriting staff including answering questions, assisting with computer system/password setup and completing second level reviews. • Reflect and evaluate prior training sessions by providing post training feedback and support to continuously improve the instructional mediums and methods used. • Collaborate with internal department leaders and subject matter experts to identify business priorities, gather key information and define learning goals/objectives for the intended audience of a learning solution. • Continuously enhance instructional delivery and presentation skills. • Communicate performance outcomes objectively for both trainees and managers as well as offer suggestions for improvement. • Collaborate with peers, subject matter experts, and all levels of management across the organization. • Travel to corporate office (if out of state), as needed. Qualifications and Skills: • Bachelor's degree in a field related to training or the financial industry, a plus. • Minimum 5 years' Residential Mortgage Underwriting experience, required. • Previous experience in a training, or underwriting lead/management role. • Valid and current FHA Direct Endorsement (DE) certification, preferred. • Valid and current VA Lender Appraisal Processing Program (LAPP), preferred. • Proficient in reviewing and analyzing DU and LPA. • Experience working with Encompass Loan Origination System, a plus. • Proficient analytical thinking, problem-solving and decision-making skills. • Excellent communication skills. • Excellent prioritization and time management skills. • Proficient in Microsoft Office (Word, Outlook, PowerPoint, Excel) and Adobe Acrobat Pro. This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: ********************************** California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************

We build consumer brands differently - blending startup-level agility with the operational rigor of private equity. Think of us as a mini Unilever: a lean, high-performance portfolio scaling multiple brands through a centralized growth engine across creative, media, operations, and product development. Our brands generate $40M+ in annual revenue, each built on a 3-year scale-and-exit model. Our mission: Build brands that leave lasting impressions - and exit them at their peak. We're operator-led and performance-obsessed. Every role impacts revenue and the trajectory of our brands. Core Values: 🏆 Competitive Greatness ⚡ Speed to Execution 💪 Team Empowerment 🎯 Relentless Ownership If you thrive in high-performance, creator-centric ecosystems and love helping people succeed, this role is for you. Role Overview The Community Coach is a specialized consultant responsible for supporting and elevating our VIP creators within the TikTok Shop ecosystem. You will function as a mentor, strategist, and performance coach - guiding top creators through content improvement, TikTok Shop optimization, and GMV growth best practices. You'll work closely with the Community & Discord Manager and Creator Partnerships Manager to deliver hands-on coaching, content audits, and tactical feedback to our highest-potential creators. This role is typically filled by a top creator or experienced TikTok operator with deep platform expertise and strong communication skills. Key Responsibilities Provide 1:1 coaching and feedback to VIP creators on content quality, hooks, editing, and GMV-driving tactics. Host weekly or bi-weekly coaching sessions (live calls, AMAs, workshops) covering performance trends, platform updates, and content strategy. Audit creator content monthly to identify patterns, opportunities, and improvement paths. Share actionable insights on TikTok trends, creator archetypes, and GMV optimization. Support new VIP creators during onboarding, ensuring they understand expectations, best practices, and shop setup. Create short-form training resources to help creators level up quickly (video examples, templates, scripts). Collaborate with Community Manager to identify creators who need intervention or extra support. Coordinate with Creator Partnerships Manager to align coaching with campaign priorities. Monitor creator performance metrics, surfacing top performers and those showing significant improvement. Serve as a high-level expert, helping shape the overall quality of creator output in the program. Key Performance Indicators (KPIs) GMV growth from coached creators Creator content quality improvement Attendance and engagement in coaching sessions Creator satisfaction and retention within the VIP tier Frequency and effectiveness of audits, resources, and performance feedback Success Benchmarks (30-60-90 Days)30 Days Complete onboarding and understand key creator personas and performance metrics. Begin hosting your first coaching sessions. Conduct initial content audits for VIP creators. 60 Days Build a repeatable coaching framework for VIP creators. Publish initial training resources and content examples. Show early signs of performance improvements among coached creators. 90 Days Deliver measurable GMV lift and improved content output from VIP creators. Establish a high-performing ecosystem of top creators with clear growth pathways. Become the trusted expert for creator coaching across the entire program. Required Skills & QualificationsMust-Have Proven experience as a successful TikTok creator or operator Deep knowledge of short-form content, hooks, trends, and editing styles Strong communication and teaching skills Ability to analyze performance metrics and deliver tactical insights Comfortable hosting live coaching sessions, workshops, or AMAs High empathy combined with high performance expectations Nice-to-Have Experience with TikTok Shop or affiliate programs Prior coaching, mentoring, or team leadership experience Background in UGC, creator education, or content strategy Who Should Apply?✅ YES - Ideal Candidates Top creators who want to mentor others Skilled communicators who love helping others grow Operators who understand how to translate content → GMV People who thrive in performance environments and move fast Creators who enjoy teaching, critiquing, and optimizing content 🚫 NO - Do Not Apply If You dislike coaching or giving feedback You avoid live calls, workshops, or high interaction You're unaware of TikTok trends or unwilling to stay updated You prefer execution-only roles with minimal communication Why Join Us? Work directly with top creators across a fast-growing TikTok Shop program Influence multi-million-dollar GMV outcomes High autonomy, flexible schedule, and meaningful impact Opportunity to shape creator excellence across the entire ecosystem Collaborate with high-performing operators and creator-focused teams Compensation & Benefits Contract / Consultant role Competitive rate (TBD based on experience) Flexible hours Potential for expanded responsibilities or long-term partnership Application Process Portfolio or creator profile submission Coaching demo or recorded session Interview with Community & Creator Partnerships Leadership Offer + contract Powered by JazzHR Ux17Nq0n4h

QUALIFICATIONS: Any combination equivalent to: high school diploma, G.E.D. Certificate or demonstrated progress toward obtaining a G.E.D. as required by Kentucky law. JOB GOAL: Supervises a particular sport and to assure that the sport is successful in meeting the needs of the athlete, the school, and the community. Will be an ambassador for Spencer County Public Schools and commit to offering excellent customer service to students, parents, and staff. PERFORMANCE RESPONSIBILITIES: • Promote sports in the schools and community. • Plan the assigned athletic program. • Organize and supervise practices. • Teach individual fundamental skills, team play, team strategy and rules and regulations of the game. • Teach the elements of good sportsmanship and self-control that display professionalism. • Respect the integrity and judgment of sports officials. • Check eligibility of participants, including insurance coverage and parent consent. • Provide students a proper role model, emotional support, patience, a friendly attitude and general guidance. • Conduct learning experiences, with small groups of student athletes. • Recommend the purchase of equipment, supplies and uniforms as appropriate for the health, safety and welfare of student athletes. • Develop good rapport and lines of communication with individuals and groups to include, but not limited to, players, parents, school personnel, officials, media representatives, etc. • Assist coaches of one or more sports. • Demonstrate a commitment to professional growth. • Demonstrate punctuality and regular attendance. • Maintain appropriate professional appearance. • Adhere to the appropriate code of ethics. KNOWLEDGE AND ABILITIES: • Fundamentals of various sports. • Health and safety regulations. • Interpersonal skills using tact, patience, and courtesy. • Understand and follow oral and written directions. • Read, interpret, apply and explain rules, regulations, policies and procedures. PHYSICAL DEMANDS: • Work is performed while standing, sitting and/or walking. • Requires the ability to communicate effectively using speech, vision and hearing. • Requires the use of hands for simple grasping and fine manipulations. • Requires bending, squatting, crawling, climbing, reaching • Requires indoor and/or outdoor activity. • Requires the ability to lift, carry, push or pull medium weights, up to 50 pounds FOR THIS TYPE OF EMPLOYMENT, STATE LAW REQUIRES A NATIONAL AND STATE CRIMINAL HISTORY BACKGROUND CHECK AND A LETTER, PROVIDED BY THE INDIVIDUAL, FROM THE CABINET FOR HEALTH AND FAMILY SERVICES STATING THE APPLICANT HAS NO ADMINISTRATIVE FINDINGS OF CHILD ABUSE OR NEGLECT FOUND THROUGH A BACKGROUND CHECK OF CHILD ABUSE AND NEGLECT RECORDS MAINTAINED BY THE CABINET FOR HEALTH AND FAMILY SERVICES

Who are we: A professional basketball team and state-of-the-art arena/entertainment venue that specializes in creating memorable experiences for each guest we interact with. Some of our favorite things are live sports, concerts, comedy shows, family shows, and most any other world-class event you can think of, and we're looking for someone who shares the same interests. We live for the fast-paced world of sports & live entertainment, and as such, we work hard, run fast, execute flawlessly, and party it up when it all comes together. Lastly, we strive to deliver wonderful experiences that create lasting memories, and we prefer to surround ourselves with those who are the best at what they do. Who are you: An enthusiastic lover of sports, live entertainment, and people. You have true passion for engaging in meaningful interactions and creating memorable experiences for all guests. You strive to be helpful, engaging, and knowledgeable of all things Atlanta Hawks and State Farm Arena. You enjoy being a part of an exciting and dynamic group, and you're committed to continuously enhancing the productivity and effectiveness of your team. Lastly, you enjoy working hard and celebrating hard, and you'd be shocked if guests weren't positively impacted by their interactions with you. The Sustainability Coach is a Zero Waste Supervisor, responsible for overseeing daily operations that maintain State Farm Arena's year-round zero-waste status. This role manages the sorting team to ensure safe and efficient waste diversion, upholds organizational standards in zero-waste areas, coordinates the hauling schedule, and oversees the storage and logistics of materials for donation, reuse, and recycling. This role requires a highly dedicated, detail-oriented, hands-on leader committed to achieving zero-waste goals across all events. Key Responsibilities: Team Leadership and Communication Manage small to large teams (2-20) to complete tasks, including sorting, cleaning, organizing, moving, weighing, and data collection. Communicate clearly and effectively with Zero Waste Team Leads and Sorters. Oversee team paperwork for all shifts (timesheets, paychecks, incident reports, etc.). Transport volunteers, sub-contractors, and other personnel in and out of the arena as needed. Provide daily updates to the Hawks' Sustainability Manager Waste Sorting & Operations Management Hand-sort waste daily/nightly, ensuring all materials are properly sorted. Ensure all sorting equipment is used correctly and safely. Maintain organized storage and prepare donations or valuable waste items for local recyclers and organizations. Complete shift checklists for pre-event, event, and post-event tasks. Schedule hauls and transport recyclables to vendors to prevent sorting room overflow. Data Management & Reporting Collect data and maintain databases including weights, times, costs, hauls, and material types. Utilize Hawks' work order software for reporting equipment malfunctions and tracking operations. Conduct audits to ensure compliance and operational efficiency. Logistics & Problem Solving Maintain waste infrastructure inventory and manage storage and logistics. Prioritize tasks and problem-solve in fast-paced sorting operations to ensure smooth workflow. Requirements: Experience managing teams. Experience operating a forklift. Proficient with Microsoft Office Suite (Word, Excel, PowerPoint, etc.). Ability to lift, push, and pull heavy equipment (up to 200 lbs). Ability to work a non-standard schedule, including nights, weekends, and holidays. Experience and interest in sustainability practices. Punctual, reliable, and clear communicator. Positive attitude and consistent motivation to work. Ability to collaborate effectively with all departments. Experience in hand-sorting waste or similar materials. Preferred Qualifications: Bilingual in English and Spanish. Prior experience in a zero-waste or recycling-focused environment. Familiarity with waste tracking systems or work order software. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class. If this opportunity looks exciting to you, please complete the application process. Go Hawks!

Mentoring can be a truly rewarding experience. Especially when it makes a difference in someone's life and career. If you enjoy leading people toward success - and you relish the art of conversation - you'd make a great Client Experience Coach. The primary focus of this role is supporting and offering feedback to team members who interact with clients on the phone. Throughout our 600,000 square foot campus, you'll meet with team members to coach them on UWM's best practices for processes, guidelines and client service, and keep them accountable for any items that were presented in the coaching sessions. Help set the tone and expectations for positive call experiences - apply today WHAT YOU WILL BE DOING * Listening to call clips with team members, and giving verbal and written feedback * Side-by-side live coaching * Preparing formal feedback for leaders and the Client Service team * Logging organized and detailed feedback for each coaching session * Facilitating in Client Service training sessions * Scheduling coaching sessions with team members * Assigning classroom-based instruction to team members who require additional training WHAT WE NEED FROM YOU Must have Qualifications * High school diploma or equivalent * Must have experience in leadership, management and call quality * Must have at least two years' client experience * Self-motivated with a strong work ethic * Comfortable in a fast-moving environment * Ability to multitask and adapt * Positive attitude and willingness to learn * Onsite, full-time attendance * Prepare to conduct 15-20 Coaching Sessions Per Day * Comfortable traveling between all uwm buildings to conduct coaching sessions THE PLACE & THE PERKS Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement. It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life. From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here. More reasons you'll love working here include: * Paid Time Off (PTO) after just 30 days * Additional parental and maternity leave benefits after 12 months * Adoption reimbursement program * Paid volunteer hours * Paid training and career development * Medical, dental, vision and life insurance * 401k with employer match * Mortgage discount and area business discounts * Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court * Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon * Gourmet cafeteria featuring homemade breakfast and lunch * Convenience store featuring healthy grab-and-go snacks * In-house Starbucks and Dunkin * Indoor/outdoor café with Wi-Fi DISCLAIMER All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.

Application Deadline: 01/30/2026 Address: 320 S Canal Street Job Family Group: Customer Solutions Why Join Us? Impact: Shape the success of top-tier wealth advisors through personalized coaching and strategic guidance. Innovation: Drive adoption of tools and best practices to elevate client experience. Growth: Collaborate with leadership and learning teams to design programs that advance careers and business performance. Visibility: Work across markets and disciplines, influencing key initiatives and sales strategies. About the Role: As a Practice Management Coach, you'll onboard and coach sales professionals, optimize practice management, and ensure the execution of BMO's go-to-market strategy. You'll leverage data, tools, and training to help advisors deliver exceptional client experiences and achieve growth goals. Key Responsibilities: Onboard and coach new sales professionals. Delivery tailored one-on-one coaching to improve sales effectiveness. Promote CRM and sales tool utilization for pipeline and client management. Support strategic sales initiatives and campaigns. Partner with the Learning Team to create impactful training programs. Qualifications: Strong knowledge of wealth management and sales processes. Proven experience in coaching and practice management. Excellent communication, strategic thinking, and project management skills. Employee Benefits: Comprehensive health, dental, and vision coverage Retirement savings plan with employer match Paid time off and holidays Professional development and certification support Salary: $102,000.00 - $190,000.00 Pay Type: Salaried The above represents BMO Financial Group's pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position. BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: ******************************************** About Us At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset. To find out more visit us at ************************* BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law. BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to ************************** and let us know the nature of your request and your contact information. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.