Firstrust Bank jobs - 21 jobs

* Primary responsibility is to manage a Branch Team of employees and/or more than one branch to develop business, provide extraordinary service to customers, maintain operational integrity and a professional office appearance, and manage operating expenses. Directs the daily sales, operational and administrative activities of the branch within the framework of corporate policies and procedures to assure good quality service to our customers, satisfied and challenged employees and an efficient and profitable operating branch. Fosters a motivational environment and strong sense of service and teamwork. JOB DUTIES AND RESPONSIBILITIES: Responsible for the development of new business for Firstrust. Is alert to expressed customer/prospect needs to suggest appropriate business and consumer services. Actively sells and promotes bank products to potential and existing business and consumer customers. Possesses knowledge of corporate products and services to suggest products. Uses time to develop business with existing customers, COIs and prospects. Obtains new loans/deposits through the development and implementation of an internal/external calling program. Requires a desire to learn and understand the business customers' needs and recommend solutions to meet those needs. Primary responsibility to attain small business loans, deposit goals and other sales goals as dictated by branch Scorecard or other qualitative measures. Builds strong partnerships with Business Banking, Consumer Lending, and Commercial Lenders, Private banking, Mortgage Officers, and all other partners within Bank to meet/exceed our customer's expectations. Budgets time to ensure ongoing sales activities, develops tactics to achieve results each month and is accountable for meeting these goals. Develops and implements a strategic plan and continuously monitors the branch performance with an Assistant Manager or other senior level team member as it relates to all goals. Monitors loan, deposit, new account, referral and balance sheet goals and production to achieve consistent scorecard results. Also, monitors fee income, fee waivers and rebates, income & expense goals and results. Evaluates and submits branch approval requests for fee rebates outside of the branch's authority level limits. Embraces technology and Sales Force (Customer Relationship Management system) to manage all branch leads and opportunities for themselves and their team. Ensures branch operates in accordance with all Bank audit and security policies and procedures and ensures branch compliance of all federal regulatory guidelines. Achieves audit goals. Manages the professional development plan for all branch team members including specific training related to product knowledge, sales, customer service, compliance, operations and/or technical training. This includes attendance at required meetings by job family, Operations review classes and/or sales debrief calls. Writes and delivers annual performance reviews, and performance improvement plans/warnings as needed. Approves time off, branch schedules and timesheets for optimum customer service. Interviews candidates for open positions. Oversees the monitoring of teller shorts/overs, new account exceptions, loan exceptions and branch overall cash levels. Manages all aspects of Branch appearance including facilities, signage, and employee attire in accordance with the Firstrust appearance policy. Holds self and others accountable. Demonstrates the behaviors consistent with Firstrust Mission and Values. Leading a welcoming atmosphere that reflects our commitment to exceptional service specifically embracing and demonstrating MAGIC of customer service strategies. Demonstrates teamwork through flexibility and maintains effective communication with other departments to achieve Community Banking objectives and goals. Partners with all areas of the Bank to provide seamless service to our customers. Decision Making Develops, implements, and monitors the branch's performance as it relates to all goals. Develops tactics to ensure the branch is meeting its goals. Monitors loan, deposit, new account, referral and balance sheet goals and production to achieve consistent scorecard results. Also, monitors fee income, fee waivers and rebates, income & expense goals and results. Makes decisions/recommendations related to hiring, continued employment and staff development to ensure branch success. Monitor staff performance and implement and monitor improvement plans, as necessary. Expected to execute on any additional deliverables within clearly communicated deadlines specific to Community Banking. Also, managing the attendance of self and team members to required meetings and training classes. Accountable to achieve goals and develop ongoing tactics to achieve these results. Continuously seeks and implements ways to improve the overall team performance. Makes all branch decisions within authority level or follows outlined procedure for escalation to obtain proper approval following Firstrust's authority matrix. Accountability Team champion for all sales, service and Firstrust strategic initiatives. Communicates to staff on new policies and procedures and ensures compliance. Effectively communicates and implements bank's overall mission/vision. Achieve business loan and deposit goals and other scorecard goals by making calls, networking, and building a necessary pipeline to achieve goals. Drives the consumer loan production through daily calling, daily pipeline management and daily customer profiling. Will coach branch employees on consultative sales by real time coaching observations. Provides guidance and direction to all staff members and ensures their development through one-on-ones, coaching, counseling, and training. Takes an active role in the development of the personnel and is always striving to improve their performance. Encourages and supports the training and development of the team in both retail and business product and services. Develops tactics to meet monthly sales/service goals along with profitability targets. The manager will communicate clearly and explicitly the employees' daily, weekly, and monthly goals Schedule appointments, manage pipelines, actively participate in outside networking opportunities that lead to business generation, attends Business Banking Meetings as well as other meetings as required. Branch Manager will always set a positive example in all areas of leadership. Responsible for ensuring the staff knows and complies with all audits, security and compliance policies and procedures. Specifically, those updated and communications within our weekly Community Banking Operations newsletter. PHYSICAL AND SENSORY REQUIREMENTS: Prolonged periods sitting at a desk and working on a computer. While performing the essential functions of this position, the Branch Manager is regularly required to drive a motor vehicle to travel to client locations and events. The employee must move and position object/materials to set up branch events and must be able to lift up to 20 lbs. of materials to be moved to branches and events. EDUCATION, TRAINING AND EXPERIENCE: Must be a self-motivated, proven leader with a track record of delivering consistent sales results. This includes driving branch performance and fostering a high performing team. More than 5 years of successful branch management experience required. High School diploma required, 4-year college degree preferred or equivalent experience. A working knowledge of Bank operating policies and procedures which impact retail and business services. A thorough knowledge of the features and benefits of all Bank retail products and services. Advanced PC Literacy Experience using Salesforce or comparable Customer Relationship Management system preferred. May be licensed to sell alternative investments and insurance (not required).

Provident Bank is seeking experienced Credit Analyst to join our growing team! Come learn why we are the Premier Super Community Bank! How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York. Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do. At Provident Bank, we are committed to enhancing our customer and employees' experience. POSITION SUMMARY: As a Credit Analyst you will be responsible for detailed research and credit analysis of complex credit requests in Commercial Credit Underwriting C&I Regional Department. The incumbent is expected to have comprehensive knowledge of credit & risk analysis, credit rules, structuring of credits, regulations and documentation with the ability to exercise independent judgment within established Underwriting Guidelines and Credit Policy. At this level, the incumbent is expected to increasingly work with and assist the Commercial Loan Officers on customer calls and structuring deals. The incumbent will show leadership in training less experienced staff members and handle more complex and/or challenging assignments (e.g., larger deals or complicated requests with the highest level of relationship exposure under Executive Leadership and Credit Committee Approval Authority - Level 8 & 9). The incumbent will have a key role of consequence to the team outside of their credit related work. For instance, 3rd party vendor management responsibilities, reporting, and special projects. KEY RESPONSIBILITIES: Prepare loan approvals, annual reviews and conduct and credit analysis for new requests, in addition to modifications and short-term extension of existing loans. Prepare loan approvals, annual reviews and conduct and credit analysis for new requests, in addition to modifications and short-term extension of existing loans. Accompany Commercial Loan Officers on customer and prospect calls. Participate in discussions with management regarding creditworthiness of proposed loan requests. Conduct third party research, inclusive of industry reports, personal credit reports, real estate analysis with market assessments, etc. Prepares reports and handles special assignments Assists in 3rd party vendor management responsibilities Subject to business needs may have supervisory and mentorship responsibilities for junior Credit Analysts. MINIMUM QUALIFICATIONS: Bachelor's degree in finance, Accounting or Economics. MBA preferred. Formal credit training or higher banking education (i.e. Graduate School of Banking, Stonier, etc). Seeking candidates with 3-10 years of experience in Commercial Banking. Thorough knowledge of underwriting, credit analysis, commercial loan structure, and regulatory guidance. Strong analytical skills with ability to identify strengths and mitigate risks. Strong knowledge of commercial real estate lending, inclusive of investment, owner-occupied and some construction. Proficient in Commercial & Industrial lending including debt service coverage, cash flow, A/R and A/P, WIP, Borrowing Base Certificates, and construction budgets. Strong computer skills, inclusive of experience with loan origination software and MS Office applications (specifically MS Word and Excel). Strong verbal and written communication. Ability to prioritize multiple projects and complete them on time. Ability to conduct meetings, meet with customers, effectively present information and respond to questions from peers, auditors and various levels of management. Strong comprehension of accounting practices, inclusive of balance sheets, income statements, equity reconciliation, and cash flows. Under some supervision, ability to correspond, manage, and in certain cases negotiate with 3rd party vendors. PREFERRED QUALIFICATIONS: MBA Certification in Credit Risk or Credit Management preferred. WORKING CONDITIONS Work is mainly performed in a normal office environment. Noise levels usually are moderate. May also involve travel to customers and property locations. Prolonged sitting Lifting from 5 to 10 lbs. (printer paper, storage boxes) Occasional bending or overhead lifting (storing files or boxes) The hazards are mainly those present in a normal office setting. This may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management. Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law. Pay Details: $51,200 - $105,100 annually Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs. This role is incentive eligible based upon company, business, and/or individual goal achievement and performance. Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank's Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans.

How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York. Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do. At Provident Bank, we are committed to enhancing our customer and employees' experience. POSITION SUMMARY: This position is responsible for origination, evaluation and structuring of complex loan requests and transactions. Additional responsibilities will include portfolio management and cross-selling other Bank products and increasing the bank's visibility in the marketplace. KEY RESPONSIBILITIES: Solicits credit-worthy potential and existing customers in an effort to develop new business and increase or retain existing business within the framework of the policy and procedures of the Bank. Promotes profitable growth of the loan portfolio and maximum customer responsiveness. Oversees the preparation of loan presentation including detailed financial analysis and assessment of borrower's financial capacity and creditworthiness. Assesses lending risks, identifies offsetting mitigants and makes recommendations on loan structure displaying sound credit judgment. Establishes and promotes customer and community relationships; cross sell other Bank products and services; maintains continued awareness of market conditions and competition; continues education in financing products and techniques. Manages all aspects of assigned loan portfolio with emphasis on covenant and bank policy compliance, credit quality and delinquency control. Facilitates closing of the loan transactions with strict compliance with approved terms and conditions. Mentor the junior Relationship Managers on the team MINIMUM QUALIFICATIONS: Bachelor's degree in Accounting, Finance or Business Administration Minimum 10 years' experience commensurate with job function Comprehensive loan analysis experience. Comprehensive financial analysis experience. Comprehensive knowledge of underwriting techniques. Proven new business track record. Strong oral, written and communication and management skills. Proficient with software programs (Microsoft Word and Excel). WORKING CONDITIONS Work is mainly performed in a normal office environment. Noise levels usually are moderate. May also involve travel to customers and property locations. Prolonged sitting Lifting from 5 to 10 lbs. (printer paper, storage boxes) Occasional bending or overhead lifting (storing files or boxes) The hazards are mainly those present in a normal office setting. This may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management. Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law. Pay Details: $133,800 - $219,800 annually Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs. This role is incentive eligible based upon company, business, and/or individual goal achievement and performance. Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank's Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans.

* Join our team as a Universal Supervisor and unlock endless opportunities for personal and professional growth. As a Universal Supervisor, you will be the face of our bank, delivering world-class service and building lasting relationships with our valued customers by providing a seamless customer experience. The primary function of this role is to monitor customer service transactions and provide work direction to other Universal and Teller staff. Supervises the traditional teller service area to ensure customer service and compliance objectives are consistently met. Guides and trains other Universal and teller employees; meets work and cost standards; completes balances; records night deposits; maintains security; protects and promotes bank's image. Outgoing and proactive with strong listening and verbal communication and able to engage a customer in conversation and identify opportunities for bank products/services to meet customer needs. At our bank, we take pride in developing our employees and providing them with the tools and support they need to succeed. If you have a passion for helping others, a knack for numbers, and a drive to excel, we want you on our team! JOB DUTIES AND RESPONSIBILITIES: Manages a high level of quality customer service at all times from each Universal employee specifically embracing and demonstrating MAGIC of customer service strategies. Responsible for creating an exceptional customer experience for every customer conducting transactions. Provides input to performance evaluations for Universal and teller employees. Coaches and counsels Universal and teller staff on a regular basis about policies and procedures. Provides guidance and direction to other Universals and tellers. Manages schedule for shifts/lunches to ensure branch coverage. Provides on-the-job training for Universals on an as-needed basis. Monitors staff to ensure compliance with Firstrust's policies and procedures. Will always set a positive example in all areas of leading the Universal and teller team. Will work with staff daily to keep them motivated to exceed referral goals. Will open deposit accounts. Will build relationships and sell consumer credit products with an NMLS license. Leads by example by meeting goals in all sales activities. Supports, coaches, and motivates the team to exceed sales activity goals and product referrals. May be involved in developing and implementing recognition and improvement plans. Will help champion all sales, service and Firstrust strategic initiatives. Helps Branch Manager and/or Assistant Manager develop tactics to ensure branch is meeting its goals. Attends quarterly Job Family meetings in person at Corporate Headquarters. Makes decisions and provides Supervisor Overrides for transactions within their supervisor authority level limits. Manages branch vault, daily settlement, and dual control for all Universal and Teller staff. Manages branch differences and reports daily. Leads and works with branch employees to locate cash discrepancies. Manages unusual window transactions and answers difficult customer and Universal and Teller questions. Performs a variety of customer service transactions as needed. Verifies money received or sent for cash shipments. Will ensure all work is completed accurately and follows up with any outstanding items. Ensures compliance with all Bank policies and procedures and federal regulatory guidelines. Ensures compliance with all audit and security procedures. Communicates to staff on new policies and procedures. Conducts surprise Universal and Teller cash audits monthly. Conducts required audits on official checks, money orders and counter checks. When needed will conduct audits, i.e., drawer, vault, ATM etc. Will comply with all opening and closing procedures. Demonstrate behaviors consistent with our Mission/Values. Holds others accountable and insists the team demonstrates the behaviors consistent with our Mission/Values. Demonstrates teamwork through flexibility and maintains effective communication with other departments to achieve Community Banking objectives and goals. Partners with all areas of the Bank to provide seamless service to our customers. Continuously looks for ways to improve the overall team performance. Holds others accountable and insists the team demonstrates the behaviors consistent with our Mission/Values. The Universal Supervisor will set the tone for the Universal and Teller team around the urgency of meeting and exceeding the customers' needs and expectations. PHYSICAL AND SENSORY REQUIREMENTS: Prolonged periods sitting at a desk and working on a computer. Candidate must have the ability to learn and sell bank products and services. Must have the ability to function in a financial institution/branch environment and utilize standard office equipment. The ideal candidate must be outgoing and proactive with strong listening and verbal communication skills. Some physical requirements include but are not limited to lifting heavy coin trays and standing or sitting for prolonged periods of time while working on a computer. Willingness to travel locally to attend training or support bank staffing needs. POTENITAL ON-THE-JOB-RISKS: None identified. EDUCATION, TRAINING AND EXPERIENCE: High School diploma or equivalent. Additional education in finance or related field a plus. Minimum of one year of customer service experience, preferably in a banking or retail environment with cash handling experience. PC Literacy. Experience with Sales force or comparable CRM a plus. Ability to navigate multiple software applications. NMLS or Notary a plus. Strong interpersonal and communication skills, with the ability to build rapport and establish trust with customers. Excellent judgment, decision, and problem-solving skills. Ability to maintain confidentiality, use tact and diplomacy. Detail-oriented with excellent organizational and multitasking abilities. Proficient in using banking software and technology, with a high level of accuracy in cash handling and transaction processing preferred. Knowledge of banking regulations and compliance standards preferred. Ability to adapt to changing priorities and work effectively in a fast-paced environment. Positive attitude, with a genuine passion for helping others and providing exceptional customer service. Commitment to personal and professional growth, with a desire to learn and develop new skills. Professional demeanor and appearance, reflecting our bank's commitment to excellence.

Responsible for promoting the bank in a positive way through building and maintaining customer relationships though the account opening process and on the Community Banker line. Assist new and existing bank customers with more complex inquiries, account openings and account maintenance. Have advanced knowledge on bank products and services. Through relationship building, promote and educate customers on bank products and services and refer them to proper team members, when appropriate. Requirements Essential Duties 1. Provide Community Banker duties to ensure accurate operations while providing a full range of transactional services. These duties include but are not limited to: a. Accepting deposits and withdrawals of various account types b. Maintain and verify cashbox totals to keep within bank limits. c. Cashing checks within the approved authority and operating policy d. Accepting loan payments, safe deposit box rents, and other related payments e. Complete wire transfer paperwork efficiently and accurately. 2. Perform a variety of duties to support the consumer services function, these duties include but are not limited to: a. Opening and maintaining new accounts, as well as gathering customer information to process new and existing accounts. b. Aid the customer service team involved in soliciting new business from present and prospective customers. Also, build and maintain ongoing business relationships with new and present customers to promote additional bank products and services. c. Provide customer service information on a timely basis in order it may be included as part of monthly and year-to-date performance reports. May also be assigned to review daily, weekly, and monthly reports for accuracy and follow-up. d. Attain complete working knowledge of all bank products and services, including features and benefits, to meet and educate the financial needs of the customer. This knowledge is to include but not limited to deposit products, IRA's, internet banking, merchant services, wealth management, credit cards etc. e. Exemplify extraordinary customer service with the ability to ask questions and identify customer needs to enhance the customer relationship and cross selling opportunities, when appropriate. f. Assists customers in obtaining specialized services from other bank departments as necessary, aid and resolve customers with specific inquiries or service within authority. Seek manager approval for exceptions to normal bank procedures. Community Banking Specialists should be vigilant of the following: * Red flags for customer fraud and scams * Review out of ordinary transactions and report it to management immediately * The ability to teach the customer of popular scams and how to avoid being a victim * Promote bank services to help prevent customers from being victims of fraud/scams (online banking alerts, informational brochures, card hub, checking online banking daily etc.) 3. Refer lending inquiries to proper Loan Officer 4. Coordinates specific work tasks with other personnel within the department as well as with other departments to ensure the smooth and efficient flow of information and customer introductions/transitions. 5. Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of sexual harassment and other forms of illegal discriminatory behavior in the workplace. 6. Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Bank's compliance with all regulatory requirements, e.g. Community Reinvestment Act (CRA), bank CIP program, Equal Credit Opportunity Act, etc. 7. Reports pertinent information to the immediate supervisor as requested, or according to an established schedule; compiles information as necessary or as directed and provides data to appropriate bank personnel. 8. Responds to inquiries or to requests from customers, other bank team members, etc., within given time frames and within established policy. 9. Assists the immediate supervisor with various administrative tasks to support department operations, as directed; may also be assigned special projects. 10. Ability to fill in as Community Banker. 11. Regular and predictable attendance is expected and is an essential function of the job. Ancillary Duties 1. Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances. 2. All other duties as assigned. Job Location Must be willing and able to travel between bank offices, as needed. All levels 6748 Madison St. New Tripoli, PA 18066 Various outside locations or All levels 7747 Claussville Rd. Orefield, PA 18069 or All levels 4892 Buckeye Road Emmaus, PA 18049 Physical Requirements 1. Move inside the office to access the vault, operate office machinery, supplies, etc. 2. Must be able to communicate with all customers in a confidential manner and exchange information in person and by telephone. 3. Must be able to visually distinguish differences in currency. 4. Must be able to lift up to 50 pounds for coin counting purposes. 5. Must be able to sit and stand for substantial amount of time during the day.

* As part of the credit approval process for the SBA Finance Group, the SBA Senior Underwriter will take a primary role in performing the underwriting due diligence and preparing the credit memorandum to be presented for approval to the Credit Officer in accordance with Credit Policy. The Senior Underwriter will remain current on the Small Business Administration regulations and standard operating procedures, ensuring compliance with all Bank and Small Business Administration Regulations and operating procedures. JOB DUTIES AND RESPONSIBILITIES: Analyze corporate and personal financial statements, tax returns, other financial information provided by customers, and any due diligence (i.e., credit reports) in connection with any new loan request. Working in conjunction with the RM, the underwriter will prepare complete underwriting memorandums, including financial projections with a sensitivity analysis, for submission to the appropriate approving authority. Upon direction of the RM, interact with customers and/or their accountants in the credit analysis process when appropriate. May be requested to join the RM on visits to the customer or SBA conventions. Maintains current knowledge of all related Small Business Administration regulations, bank policies, and regulatory requirements and helps determine Small Business Administration eligibility on loan requests. Maintains or builds relationships with the Small Business Administration office, attorneys, and consultants to continue growth and development in knowledge and understanding of issues within Small Business Administration and the industry. Ensure all Service Level Agreements, regulatory compliance requirements, and Bank's credit risk profiles and profitability are monitored and maintained. Exhibits general understanding of organizational structures, documentation, and/or collateral structures. Uses best practices to provide loan recommendations based on a review of all underwriting criteria for final approval. Exercises adherence to internal portfolio/underwriting processes including timely and accurate data entry to Vikar and/or other centralized systems, as well as, maintaining high quality file documentation in a paperless environment. Helps mentor and develop other underwriters on staff as needed and directed. OTHER JOB DUTIES AND RESPONSIBILITIES: Assists in the development of new business for Firstrust. Is alert to expressed customer/prospect needs to suggest appropriate services. Directs customers to appropriate person to establish business relationships. Other duties as assigned. PHYSICAL AND SENSORY REQUIREMENTS: Prolonged periods sitting at a desk and working on a computer. Regularly required to drive a motor vehicle, occasional air travel, attending meetings at various venues, including but not limited to customers' offices and/or properties, restaurants and other meeting locations, and ascend/descend stairs and or ladders occasionally to perform inspections. The employee may be required to lift files/materials up to 20 pounds to take to various locations. The incumbent will be expected to operate a computer terminal. Prolonged periods sitting at a desk and working on a computer POTENITAL ON-THE-JOB-RISKS: None identified. EDUCATION, TRAINING AND EXPERIENCE: Bachelor of Science Degree in Accounting, Finance, or related field. Five (5) to ten (10) years' experience as an SBA Underwriter. Demonstrated ability to apply SBA credit concepts and practices. Strong ability to apply judgment, take initiative, handle multiple priorities, and work under limited supervision. Strong interpersonal skills and good oral written communication skills. A hard worker who possesses an attention to detail and is a team player. Proficiency with Microsoft Office (Word, Excel, Outlook) and other systems/systems (Salesforce, Vikar) required to successfully perform the job function. WORK SCHEDULE: Hybrid Schedule

* Join our team as a Teller and unlock endless opportunities for personal and professional growth. As a Teller, you will be the face of our bank, delivering world-class service and building lasting relationships with our valued customers. The primary function of this role is to be the single point of contact for walk-in customers, fulfilling sales, service and referral needs for a seamless customer experience. Provide service to customers in a timely and professional manner, to expand the customer base through consultative sales techniques, and to perform all the tasks associated with the direct handling of funds received or paid to customers in their day-to-day banking transactions. Duties will include operating a teller terminal; cross-selling Bank products; processing customer and Bank transactions; handling large sums of cash and maintaining assigned limits; cash settlement; additional responsibilities in support of branch leadership and goals as well as other related functions. At our bank, we take pride in developing our employees and providing them with the tools and support they need to succeed. If you have a passion for helping others, a knack for numbers, and a drive to excel, we want you on our team! JOB DUTIES AND RESPONSIBILITIES: Greet customers with a warm and friendly smile, creating a welcoming atmosphere that reflects our commitment to exceptional service specifically embracing and demonstrating MAGIC of customer service strategies. Provide service to customers in a timely and professional manner, to expand the customer base through consultative sales techniques, and to perform all the tasks associated with the direct handling of funds received or paid to customers in their day-to-day banking transactions. Process transactions efficiently and accurately such as deposits, withdrawals, loan payments, and account inquiries, ensuring accuracy and compliance with banking regulations. Handling large sums of cash and maintaining assigned limits; cash settlement; supervisory responsibilities in support of branch leadership and goals. Educate customers on our wide range of banking products and services, helping them make informed decisions that meet their financial needs and sales goals. Build strong relationships with customers, taking the time to understand their unique financial situations and offering personalized solutions including opening deposit products and selling consumer credit products with an NMLS License. Identify opportunities to cross-sell bank products and services, maximizing customer satisfaction and contributing to the bank's growth. Stay up to date with industry trends and product knowledge, attending training sessions and workshops to enhance your skills and expertise. Collaborate with team members and other departments to ensure seamless integration of services and provide exceptional customer experiences. Adhere to banking regulations and compliance standards, maintaining the highest level of integrity and confidentiality in all transactions. Embrace a culture of continuous improvement, actively seeking feedback and implementing strategies to enhance operational efficiency and customer satisfaction. Continuously looks for ways to contribute to the overall team performance. Proactively resolves all customer issues. Will work with a sense of urgency to meet and exceed customers' needs and expectations, while taking ownership and accountability of customer issues and complaints. Responsible for sales goals to expand the customer base through consultative sales techniques. Will build relationships and sell consumer credit products with an NMLS license with a strong understanding of basic features and benefits of all Firstrust products and services. Reports on teller differences daily. Will assist Universal Supervisor Teller, verify cash shipments, conduct teller, vault and ATM audits as needed. Will comply with all opening and closing procedures. PHYSICAL AND SENSORY REQUIREMENTS: Prolonged periods sitting or standing at a desk and working on a computer. Candidate must have the ability to learn and sell bank products and services. Also must have the ability to function in a financial institution/branch environment and utilize standard office equipment. The ideal candidate must be outgoing and proactive with strong listening and verbal communication skills. Some physical requirements include but are not limited to lifting heavy coin trays and standing or sitting for prolonged periods of time while working on a computer. Willingness to travel locally to attend training or support bank staffing needs. POTENTIAL ON-THE-JOB-RISKS: None identified. EDUCATION, TRAINING AND EXPERIENCE: High School diploma or equivalent 1-2 years of job-related experience Basic computer skills necessary Cash handling and/or customer service experience a plus Strong interpersonal and communication skills, with the ability to build rapport and establish trust with customers. Detail-oriented with excellent organizational and multitasking abilities. Ability to navigate multiple software applications. Ability to learn banking regulations and compliance standards. Ability to adapt to changing priorities and work effectively in a fast-paced environment. Excellent judgment, decision, and problem-solving skills. Ability to maintain confidentiality, use tact and diplomacy. Positive attitude, with a genuine passion for helping others and providing exceptional customer service. Commitment to personal and professional growth, with a desire to learn and develop new skills. Professional demeanor and appearance, reflecting our bank's commitment to excellence.

Provident Bank is seeking seasoned Commercial Lenders to join our team in the Lehigh Valley markets! Come learn why we are the Premier Super Community Bank! How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York. Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do. At Provident Bank, we are committed to enhancing our customer and employees' experience. POSITION OVERVIEW: Under general direction, this position is responsible for origination, evaluation and structuring of complex loan requests and transactions. Additional responsibilities will include portfolio management and cross-selling other Bank products and increasing the bank's visibility in the marketplace. The position is considered the more experienced job in the job family. KEY RESPONSIBILITIES: Solicits credit-worthy potential and existing customers in an effort to develop new business and increase or retain existing business within the framework of the policy and procedures of the Bank. Promotes profitable growth of the loan portfolio and maximum customer responsiveness Oversees the preparation of loan presentation including detailed financial analysis and assessment of borrower's financial capacity and creditworthiness. Assesses lending risks, identifies offsetting mitigants and makes recommendations on loan structure displaying sound credit judgment. Establishes and promotes customer and community relationships; cross sells other Bank products and services; maintains continued awareness of market conditions and competition; continues education in financing products and techniques. Manages all aspects of assigned loan portfolio with emphasis on covenant and bank policy compliance, credit quality and delinquency control. Facilitates closing of the loan transactions with strict compliance with approved terms and conditions. MINIMUM QUALIFICATIONS: 5-10 years of related commercial lending experience within the financial industry Bachelor's degree in Accounting, Finance or Business Administration Comprehensive loan analysis experience. Comprehensive loan analysis experience. Comprehensive financial analysis experience. Comprehensive knowledge of underwriting techniques. Proven new business track record. Strong oral, written and communication and management skills. Proficient with software programs (Microsoft Word, Excel and Argus). WORKING CONDITIONS Work is mainly performed in a normal office environment. Noise levels usually are moderate. May also involve travel to customers and property locations. Prolonged sitting Lifting from 5 to 10 lbs. (printer paper, storage boxes) Occasional bending or overhead lifting (storing files or boxes) The hazards are mainly those present in a normal office setting. This may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management. Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law. Pay Details: $92,300 - $219,800 annually Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs. This role is incentive eligible based upon company, business, and/or individual goal achievement and performance. Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank's Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans.

*Mortgage Loan Officer Positions - PA, NJ, and Maryland Opportunities!* Originates residential mortgage loans in accordance with the guidelines of Firstrust Bank and/or its investors. Follows through from the origination process through and after loan closing to ensure customer satisfaction. The position is challenged to meet loan production goals, while ensuring the quality standards and compliance requirements. JOB DUTIES AND RESPONSIBILITIES: Originates quality mortgage loans in accordance with the required goals as established by Firstrust Bank. Accurately completes all required application documents in accordance with the guidelines of Firstrust Bank and/or its investors. Requests necessary documentation from borrowers to insure loans conform to the guidelines and program requirements. Submits complete mortgage applications to the lending department for processing in a timely fashion. Ensures all loans are processed and closed in a timely, accurate, and quality manner in order to establish and maintain total customer satisfaction. Actively solicits mortgage loan business from external loan sources such realtors, builders, financial advisors, accountants, etc. Actively solicits mortgage loan business from internal loan sources such as Relationship Managers and Business Development Officers. Exhibits and shows support of both the Mission and Core Values of Firstrust Bank. Ensures daily compliance with all federal (Sarbanes-Oxley Act, Section 404) and state regulations. Perform other duties as assigned by the President of Mortgage Lending and the Vice President of Mortgage Lending. PHYSICAL AND SENSORY REQUIREMENTS: Prolonged periods sitting at a desk and working on a computer. Views and prepares loan applications via a computer terminal. Ability to use standard office equipment such as fax and copier. Travel to customer sites as necessary. Ability to communicate effectively to solicit new business. Ability to converse with internal and external clients to exchange information. Lift files/documents up to 10 pounds. EDUCATION, TRAINING, AND EXPERIENCE: Two plus years of retail, residential mortgage sales experience Active NMLS License Documented residential mortgage loan origination volume in the past 12 months of $10 million A complete understanding of residential lending from origination through closing/delivery Previous experience on a mortgage loan origination system Established relationships with local referral networks Excellent verbal and written communication with the ability to effectively explain programs, loan terms and features, policies and benefits to customers In-depth understanding and knowledge of the mortgage lending process and applicable regulatory requirements Excellent interpersonal and negotiation skills Strong analytical and organizational skills College degree preferred Demonstrated PC/computer skills with a solid understanding of MS office (Word, Excel and Outlook)

* Timely and accurately, Commercial, Business Banking & Consumer Loan Operations servicing tasks. Ensures regulatory compliance and responsible for analysis, solution-oriented recommendations. Builds and maintains good working relationships with Relationship Managers. JOB DUTIES AND RESPONSIBILITIES: Implement system changes, maintenance of rate and field changes, when required. Make necessary adjustments to the loan record when applicable. Process payments and review the accuracy of incoming cash receipts/wires and reports submitted by servicers. Verify principal and interest distribution of funds on these remittances. Responsible updating the collateral recording information on loan accounting system. Monitor various system-generated reports, take appropriate action based on the information appearing, and bank procedures. Prepare payoff letters for all commercial and consumer loans, including satisfaction fees and pre-payment penalty calculations. Provide for the effective handling of internal and external customer inquiries. Process research requests from customers for all loan types. Responsible for Participation Loans Sold and Process daily payments and advance letters to Participants also sending wires and processing incoming wires for advances. Responsible for processing payments and advances for Participation Loans bought. Responsible for all activities for Swap Loans. Maintain a basic knowledge of the various core systems for understanding the impact of various field values. PHYSICAL AND SENSORY REQUIREMENTS: Prolonged periods sitting at a desk and working on a computer. POTENITAL ON-THE-JOB-RISKS: None identified. EDUCATION, TRAINING AND EXPERIENCE: College Degree, preferred Three years of banking experience focused on banking and loan operations Strong interpersonal skills and communicates clearly and professionally. Strong accounting and reconciliation skills. Demonstrates friendly, positive attitude, self-motivator. Above average organizational and time management skills. Strong attention to detail and problem-solving skills. Ability to follow procedures and multi-task with a degree of versatility and flexibility. Intermediate computer skills in the Microsoft Office Suite.

* The Portfolio Manager III requires specialized depth and breadth of expertise in exercising sound judgement in credit and risk administration through continuous credit monitoring to identify emerging credit risk in a timely manner. Analyzes financial information for a complex portfolio, including IRE and C&I credits, with limited to reasonable involvement from the Relationship Manager. Ensures all Service Level Agreements, regulatory compliance requirements, and Bank's credit risk profiles are monitored and maintained. Prepares credit memorandums and has extensive knowledge of credit policies with the ability to apply them to a variety of situations. Exhibits understanding of complex organizational structures, documentation, covenant definitions and/or collateral structures, while effectively tracking and monitoring financial reporting and covenant requirements. Provides loan and/or risk rating recommendations based on a review of all underwriting criteria for final approval. The position requires independent decision making within the guidelines of commercial credit risk and practices with minimal management oversight. Exercises adherence to FTB's internal portfolio and underwriting processes, including timely and accurate data entry to Vikar (underwriting platform) and/or other centralized systems, as well as maintaining high quality file documentation in a paperless environment. JOB DUTIES AND RESPONSIBILITIES: Facilitate the credit needs of customers by underwriting new requests and renewals/modifications from preliminary discussions (preflight) through approval and the life of the loan. Proactive partner with the relationship manager and be intimately involved throughout the deal process and beyond. Responsible for timely preparation of credit memorandums for a portfolio consisting primarily of investment reals estate (commercial and residential). Credit memos will include, but are not limited to repayment analysis, financial condition, guarantor analysis, collateral analysis, risks/mitigant, borrower background, etc., and recommendation. Strong expertise in investment real estate transactions is a must. The portfolio will also include C&I credit. Responsible for protecting and preserving the integrity of an individual and team portfolio by ensuring, among other responsibilities, that loans are addressed prior to their maturity date and risk reviews are performed in a timely manner while accurately accessing/managing risk in the portfolio via the annual review process. Ensure all Service Level Agreements, regulatory compliance requirements (CRA, HMDA, etc.), and Bank's credit risk profiles and profitability are monitored and maintained. Analyzes relationships/new deal requests with limited involvement from the Relationship Manager. Willingly and immediately escalate any concerning information to the credit manager and credit officer. Possesses conceptual and practical knowledge of credit policies with the ability to apply them to a variety of situations. Exhibits a thorough understanding of organizational structures, documentation (search, loan documents, appraisals, etc.), covenants and/or collateral structures. Effectively tracks and monitors financial reporting and covenant compliance requirements, prior to due date. Uses best practices to provide loan recommendations based on a review of all underwriting criteria for final approval. Exercises adherence to internal portfolio/underwriting processes including timely and accurate data entry to Vikar and/or other centralized systems, as well as maintaining high quality file documentation in a paperless environment. Acts as a resource for new colleagues with less experience and may be a part of less complex projects. PHYSICAL AND SENSORY REQUIREMENTS: Prolonged periods sitting at a desk and working on a computer. The employee may be required to lift files/materials up to 20 pounds to take to various locations. The incumbent will be expected to operate a computer terminal. EDUCATION, TRAINING AND EXPERIENCE: Bachelor's degree in Accounting, Finance, Economics, or related fields preferred. Three (3) to Five (5) years' experience in underwriting and portfolio management (with a focus on investment real estate transactions). Must be well versed in defining/testing covenants and analyzing tax returns, rent rolls, leases, appraisals (commercial and residential). C&I credit experience is a plus. Exhibits a deep knowledge of loan structuring, and credit policies and procedures, with previous experience assisting with, or preparing, term sheets for discussion. Detail oriented with strong interpersonal and oral/written communication skills. The candidate will be expected to be a driving force in conversations with the relationship managers and credit officers to ensure that all required items are received in a timely manner and the deal is underwritten fully and correctly prior to submission for review. Comfortable presenting. The ability to multitask and independently manage their personal workflow with limited oversight Displays the ability to make sound decisions in a timely manner, escalating only when necessary. Must be self-motivated. Knowledge of software/systems required to successfully perform job function. Proficiency in Excel, Salesforce and other operational systems is a must.

* Join our team as an Assistant Manager and unlock endless opportunities for personal and professional growth. The Assistant Manager will be the face of our bank, delivering world-class service and building lasting relationships with our valued customers. As the Assistant Manager they will be responsible for team management and developing strategies to drive consumer (non-business) sales goals, especially in the absence of the Branch Manager, who will focus more on business development and external engagements. This leader will also play a crucial role in managing the branch's daily operations, team performance, and sales goals. More specifically, supervise the daily sales, operational and administrative activities of the branch within the framework of corporate policies and procedures to ensure quality service to our customers, satisfied and challenged employees and an efficient and profitable operating branch. At our bank, we take pride in developing our employees and providing them with the tools and support they need to succeed. If you have a passion for helping others, a knack for numbers, and a drive to excel, we want you on our team! JOB DUTIES AND RESPONSIBILITIES: Assists in the development of new business for Firstrust. Is alert to expressed customer/prospect needs to suggest appropriate services. Actively sells and promotes bank products to potential and existing business and consumer customers. Possesses knowledge of corporate products and services to suggest products. Champions all retail sales, service and Firstrust strategic initiatives including embracing and demonstrating MAGIC of customer relations strategies. Assists Branch Manager with business development. Monitors and leads branch team performance as it relates to goals on a daily, weekly, monthly, and quarterly basis. Leads the team by example and develops tactics to ensure the branch is meeting its sales growth and operational goals by providing consistent guidance, direction, and constructive feedback to the team through on-the-spot coaching Attends Quarterly Job Family Meeting in Corporate Headquarters. Demonstrates teamwork through flexibility and maintains effective communication with other departments and internal business partners to achieve Community Banking objectives and goals. Plays a pivotal role in providing comprehensive feedback to the Community Banking Manager for annual performance reviews and takes a lead in ongoing performance management for each branch staff member Sets a positive example in all areas of leading the branch team. Ensures compliance with all Bank and branch policies, Audit and Security procedures and federal regulatory guidelines. Enforce bank regulations and oversee bank security measures. Monitor branch financial activities, performing audits, reports, authority limits and managing cash levels. Proactively communicates policy and procedure changes to staff including review of the weekly Community Banking Operations Newsletter. Uses technology and SalesForce (Customer Relationship Management system) to manage all branch leads and opportunities. Ensures all branch operations, compliance and administrative functions are completed ahead of deadline. Partners with all areas of the Bank to provide seamless service to our customers. Continuously looks for ways to improve the overall team performance. Demonstrates behaviors consistent with Firstrust Mission/Values. PHYSICAL AND SENSORY REQUIREMENTS: Prolonged periods sitting at a desk and working on a computer. While performing the essential functions of this position, Assistant Manager may be required to drive a motor vehicle to travel to client locations, events, training, and job family meetings. The employee must move and position object/materials to set up branch events etc. Also, must have the ability to function in a financial institution/branch environment and utilize standard office equipment. The employee must be able to lift up to 20 lbs. of materials to be moved to branches and events. POTENTIAL ON-THE-JOB-RISKS: None identified. EDUCATION, TRAINING AND EXPERIENCE: High School diploma required, college degree preferred or equivalent experience. Two to three years management experience highly preferred. Banking experience preferred. Must have a thorough knowledge of Bank audit policies, branch operations and procedures. Proficient in using banking software and technology. Extensive PC Literacy. Experience with Sales Force or similar Customer Relationship Management system preferred. Ability to navigate multiple software applications. NMLS required. Notary a plus. Must be a team player and leader who can drive a branch team to exceed goals in sales and service with a positive attitude. Knowledgeable of Bank products such as Mortgages, Auto Loans, Home Equity Strong interpersonal and communication skills, with the ability to build rapport and establish trust with customers. Excellent judgment, decision, and problem-solving skills. Ability to maintain confidentiality, use tact and diplomacy. Detail-oriented with excellent organizational and multitasking abilities. Ability to adapt to changing priorities and work effectively in a fast-paced environment. Highly motivated attitude with a commitment to personal and professional growth, with a desire to learn and develop new skills. Professional demeanor and appearance, reflecting our bank's commitment to excellence.

* Join our team as a Universal Banker and unlock endless opportunities for personal and professional growth. As a Universal Banker, you will be the face of our bank, delivering world-class service and building lasting relationships with our valued customers. The primary function of this role is to be the single point of contact for walk-in customers, fulfilling sales, service and referral needs for a seamless customer experience. Provide service to customers in a timely and professional manner, to expand the customer base through consultative sales techniques, and to perform all the tasks associated with the direct handling of funds received or paid to customers in their day-to-day banking transactions. Duties will include operating a Universal Banker terminal; cross-selling Bank products; processing customer and Bank transactions; handling large sums of cash and maintaining assigned limits; cash settlement; additional responsibilities in support of branch leadership and goals as well as other related functions. At our bank, we take pride in developing our employees and providing them with the tools and support they need to succeed. If you have a passion for helping others, a knack for numbers, and a drive to excel, we want you on our team! JOB DUTIES AND RESPONSIBILITIES: Greet customers with a warm and friendly smile, creating a welcoming atmosphere that reflects our commitment to exceptional service specifically embracing and demonstrating MAGIC of customer service strategies. Provide service to customers in a timely and professional manner, to expand the customer base through consultative sales techniques, and to perform all the tasks associated with the direct handling of funds received or paid to customers in their day-to-day banking transactions. Process transactions efficiently and accurately such as deposits, withdrawals, loan payments, and account inquiries, ensuring accuracy and compliance with banking regulations. Handling large sums of cash and maintaining assigned limits; cash settlement; supervisory responsibilities in support of branch leadership and goals. Educate customers on our wide range of banking products and services, helping them make informed decisions that meet their financial needs and sales goals. Build strong relationships with customers, taking the time to understand their unique financial situations and offering personalized solutions including opening deposit products and selling consumer credit products with an NMLS License. Identify opportunities to cross-sell bank products and services, maximizing customer satisfaction and contributing to the bank's growth. Stay up to date with industry trends and product knowledge, attending training sessions and workshops to enhance your skills and expertise. Collaborate with team members and other departments to ensure seamless integration of services and provide exceptional customer experiences. May be asked to attend quarterly Job Family meetings in corporate headquarters. Adhere to banking regulations and compliance standards, maintaining the highest level of integrity and confidentiality in all transactions. Embrace a culture of continuous improvement, actively seeking feedback and implementing strategies to enhance operational efficiency and customer satisfaction. Continuously looks for ways to contribute to the overall team performance. Proactively resolves all customer issues. Will work with a sense of urgency to meet and exceed customers' needs and expectations, while taking ownership and accountability of customer issues and complaints. Responsible for sales goals to expand the customer base through consultative sales techniques. Will build relationships and sell consumer credit products with an NMLS license with a strong understanding of basic features and benefits of all Firstrust products and services. Reports on teller differences daily. Will assist Universal Supervisor, verify cash shipments, conduct teller, vault and ATM audits as needed. Will comply with all opening and closing procedures. PHYSICAL AND SENSORY REQUIREMENTS: Prolonged periods sitting at a desk and working on a computer. Candidate must have the ability to learn and sell bank products and services. Must have the ability to function in a financial institution/branch environment and utilize standard office equipment. The ideal candidate must be outgoing and proactive with strong listening and verbal communications skills. Some physical requirements include but are not limited to lifting heavy coin trays and standing or sitting for prolonged periods of time while working on a computer. Willingness to travel locally to attend training or support bank staffing needs. POTENITAL ON-THE-JOB-RISKS: None identified. EDUCATION, TRAINING AND EXPERIENCE: High School diploma or equivalent. Additional education in finance or related field a plus. Minimum of two years of face-to-face customer service experience, preferably in a banking or retail environment with cash handling experience. PC Literacy. Experience with Sales force or comparable Customer Relationship Management system a plus. Ability to navigate multiple software applications. NMLS or Notary a plus. Proficient in using banking software and technology, with a high level of accuracy in cash handling and transaction processing preferred. Knowledge of banking regulations and compliance standards preferred. Knowledgeable of Bank products such as Mortgages, Auto Loans, Home Equity Strong interpersonal and communication skills, with the ability to build rapport and establish trust with customers. Detail-oriented with excellent organizational and multitasking abilities. Excellent judgment, decision, and problem-solving skills. Ability to maintain confidentiality, use tact and diplomacy. Ability to adapt to changing priorities and work effectively in a fast-paced environment. Positive attitude, with a genuine passion for helping others and providing exceptional customer service. Commitment to personal and professional growth, with a desire to learn and develop new skills. Professional demeanor and appearance, reflecting our bank's commitment to excellence.

How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York. Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do. At Provident Bank, we are committed to enhancing our customer and employees' experience. POSITION OVERVIEW: Under general direction, this position is responsible for origination, evaluation and structuring of complex loan requests and transactions. Additional responsibilities will include portfolio management and cross-selling other Bank products and increasing the bank's visibility in the marketplace. The position is considered the more experienced job in the job family. KEY RESPONSIBILITIES: Solicits credit-worthy potential and existing customers in an effort to develop new business and increase or retain existing business within the framework of the policy and procedures of the Bank. Promotes profitable growth of the loan portfolio and maximum customer responsiveness Oversees the preparation of loan presentation including detailed financial analysis and assessment of borrower's financial capacity and creditworthiness. Assesses lending risks, identifies offsetting mitigants and makes recommendations on loan structure displaying sound credit judgment. Establishes and promotes customer and community relationships; cross sells other Bank products and services; maintains continued awareness of market conditions and competition; continues education in financing products and techniques. Manages all aspects of assigned loan portfolio with emphasis on covenant and bank policy compliance, credit quality and delinquency control. Facilitates closing of the loan transactions with strict compliance with approved terms and conditions. MINIMUM QUALIFICATIONS: 5-10 years related within financial industry Bachelor's degree in Accounting, Finance or Business Administration Comprehensive loan analysis experience. Comprehensive loan analysis experience. Comprehensive financial analysis experience. Comprehensive knowledge of underwriting techniques. Proven new business track record. Strong oral, written and communication and management skills. Proficient with software programs (Microsoft Word, Excel and Argus). WORKING CONDITIONS Work is mainly performed in a normal office environment. Noise levels usually are moderate. May also involve travel to customers and property locations. Prolonged sitting Lifting from 5 to 10 lbs. (printer paper, storage boxes) Occasional bending or overhead lifting (storing files or boxes) The hazards are mainly those present in a normal office setting. This may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management. Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law. Pay Details: $114,100 - $187,500 annually Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs. This role is incentive eligible based upon company, business, and/or individual goal achievement and performance. Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank's Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans.

- PA/NJ* Develop, expand and retain more complex business banking relationships. Within the Business Banking target market, this role is responsible for Sales, Relationship Management, Cross-sell, and Credit Risk of the most profitable Business Banking clients. Ensure that assigned assets and liabilities are properly accounted for, serviced and protected from loss or impairment in compliance with applicable laws, regulations, bank policies and sound banking practices. JOB DUTIES AND RESPONSIBILITIES: Develop new business for Firstrust through prospecting, COI cultivation and deepening relationships with existing customer base. Develop, maintain and expand these relationships by actively selling and promoting banking products to potential and existing customers. The primary focus is to successfully originate new client loans and to retain and organically grow the assigned relationships. Possesses knowledge of loan, deposit and cash management products in order to suggest products to new customers and cross sell existing customers. Analyze, structure, recommend and submit loans for approval to appropriate approving authority. Act as the primary lending officer to a large portfolio of commercial loan and deposit relationships. Partner with Credit Analysts to assist with the administration of this portfolio including delinquency, document follow up, covenant compliance, financial reporting, and renewals. Provide a differentiated, relationship centric experience to your portfolio. Properly document and close approved loan requests in compliance with applicable laws, regulations, bank policies and sound banking practices. Represents Firstrust in the Community by actively developing referral sources and centers of influence. Responsible for hitting goals and meeting expectations as set by the SVP, Director of Business Banking. DECISION MAKING: Makes decisions to recommend or decline commercial banking loan requests and also recommends appropriate additional product sales to new and existing relationships. Makes decisions on a daily basis regarding the quality, accuracy and correctness of financial and other business information presented to Firstrust by customers, prospects and others in regard to the underwriting process and the ongoing monitoring of a commercial banking portfolio. PHYSICAL AND SENSORY REQUIREMENTS: While performing the essential functions of this position, the employee is regularly required to drive a motor vehicle, attending meetings at various venues, including but not limited to customers' offices and/or properties, restaurants and other meeting locations, and ascend/descend stairs and or ladders occasionally to perform inspections. The employee may be required to lift files/materials up to 20 pounds to take to various locations. The incumbent will be expected to operate a computer terminal and exchange information. The ability to utilize standard office including phone, fax and copier are essential. POTENITAL ON-THE-JOB-RISKS: None identified. EDUCATION, TRAINING AND EXPERIENCE: Bachelor's degree in finance, Accounting or Related Field preferred. Participation in a formal credit training program required. Goal oriented with 5 to 7 years Commercial Banking experience. Good business development skills within the framework of carrying a large portfolio of accounts. Sound knowledge of commercial lending practices, compliance issues, and underwriting skills. Strong interpersonal skills and good oral and written communication skills

* Join our team as a Universal Banker and unlock endless opportunities for personal and professional growth. As a Universal Banker, you will be the face of our bank, delivering world-class service and building lasting relationships with our valued customers. The primary function of this role is to be the single point of contact for walk-in customers, fulfilling sales, service and referral needs for a seamless customer experience. Provide service to customers in a timely and professional manner, to expand the customer base through consultative sales techniques, and to perform all the tasks associated with the direct handling of funds received or paid to customers in their day-to-day banking transactions. Duties will include operating a Universal Banker terminal; cross-selling Bank products; processing customer and Bank transactions; handling large sums of cash and maintaining assigned limits; cash settlement; additional responsibilities in support of branch leadership and goals as well as other related functions. At our bank, we take pride in developing our employees and providing them with the tools and support they need to succeed. If you have a passion for helping others, a knack for numbers, and a drive to excel, we want you on our team! JOB DUTIES AND RESPONSIBILITIES: Greet customers with a warm and friendly smile, creating a welcoming atmosphere that reflects our commitment to exceptional service specifically embracing and demonstrating MAGIC of customer service strategies. Provide service to customers in a timely and professional manner, to expand the customer base through consultative sales techniques, and to perform all the tasks associated with the direct handling of funds received or paid to customers in their day-to-day banking transactions. Process transactions efficiently and accurately such as deposits, withdrawals, loan payments, and account inquiries, ensuring accuracy and compliance with banking regulations. Handling large sums of cash and maintaining assigned limits; cash settlement; supervisory responsibilities in support of branch leadership and goals. Educate customers on our wide range of banking products and services, helping them make informed decisions that meet their financial needs and sales goals. Build strong relationships with customers, taking the time to understand their unique financial situations and offering personalized solutions including opening deposit products and selling consumer credit products with an NMLS License. Identify opportunities to cross-sell bank products and services, maximizing customer satisfaction and contributing to the bank's growth. Stay up to date with industry trends and product knowledge, attending training sessions and workshops to enhance your skills and expertise. Collaborate with team members and other departments to ensure seamless integration of services and provide exceptional customer experiences. May be asked to attend quarterly Job Family meetings in corporate headquarters. Adhere to banking regulations and compliance standards, maintaining the highest level of integrity and confidentiality in all transactions. Embrace a culture of continuous improvement, actively seeking feedback and implementing strategies to enhance operational efficiency and customer satisfaction. Continuously looks for ways to contribute to the overall team performance. Proactively resolves all customer issues. Will work with a sense of urgency to meet and exceed customers' needs and expectations, while taking ownership and accountability of customer issues and complaints. Responsible for sales goals to expand the customer base through consultative sales techniques. Will build relationships and sell consumer credit products with an NMLS license with a strong understanding of basic features and benefits of all Firstrust products and services. Reports on teller differences daily. Will assist Universal Supervisor, verify cash shipments, conduct teller, vault and ATM audits as needed. Will comply with all opening and closing procedures. PHYSICAL AND SENSORY REQUIREMENTS: Prolonged periods sitting at a desk and working on a computer. Candidate must have the ability to learn and sell bank products and services. Must have the ability to function in a financial institution/branch environment and utilize standard office equipment. The ideal candidate must be outgoing and proactive with strong listening and verbal communications skills. Some physical requirements include but are not limited to lifting heavy coin trays and standing or sitting for prolonged periods of time while working on a computer. Willingness to travel locally to attend training or support bank staffing needs. POTENITAL ON-THE-JOB-RISKS: None identified. EDUCATION, TRAINING AND EXPERIENCE: High School diploma or equivalent. Additional education in finance or related field a plus. Minimum of two years of face-to-face customer service experience, preferably in a banking or retail environment with cash handling experience. PC Literacy. Experience with Sales force or comparable Customer Relationship Management system a plus. Ability to navigate multiple software applications. NMLS or Notary a plus. Proficient in using banking software and technology, with a high level of accuracy in cash handling and transaction processing preferred. Knowledge of banking regulations and compliance standards preferred. Knowledgeable of Bank products such as Mortgages, Auto Loans, Home Equity Strong interpersonal and communication skills, with the ability to build rapport and establish trust with customers. Detail-oriented with excellent organizational and multitasking abilities. Excellent judgment, decision, and problem-solving skills. Ability to maintain confidentiality, use tact and diplomacy. Ability to adapt to changing priorities and work effectively in a fast-paced environment. Positive attitude, with a genuine passion for helping others and providing exceptional customer service. Commitment to personal and professional growth, with a desire to learn and develop new skills. Professional demeanor and appearance, reflecting our bank's commitment to excellence.

* Primary responsibility is to develop business, provide extraordinary service to customers, maintain operational integrity and a professional office appearance, and manage operating expenses. Directs the daily sales, operational and administrative activities of the branch within the framework of corporate policies and procedures to assure good quality service to our customers, satisfied and challenged employees and an efficient and profitable operating branch. Fosters a motivational environment and strong sense of service and teamwork. JOB DUTIES AND RESPONSIBILITIES: Responsible for the development of new business for Firstrust. Is alert to expressed customer/prospect needs to suggest appropriate business and consumer services. Actively sells and promotes bank products to potential and existing business and consumer customers. Possesses knowledge of corporate products and services to suggest products. Uses time to develop business with existing customers, COIs and prospects. Obtains new loans/deposits through the development and implementation of an internal/external calling program. Requires a desire to learn and understand the business customers' needs and recommend solutions to meet those needs. Primary responsibility to attain small business loans, deposit goals and other sales goals as dictated by branch Scorecard or other qualitative measures. Builds strong partnerships with Business Banking, Consumer Lending, and Commercial Lenders, Private banking, Mortgage Officers, and all other partners within Bank to meet/exceed our customer's expectations. Budgets time to ensure ongoing sales activities, develops tactics to achieve results each month and is accountable for meeting these goals. Develops and implements a strategic plan and continuously monitors the branch performance with an Assistant Manager or other senior level team member as it relates to all goals. Monitors loan, deposit, new account, referral and balance sheet goals and production to achieve consistent scorecard results. Also, monitors fee income, fee waivers and rebates, income & expense goals and results. Evaluates and submits branch approval requests for fee rebates outside of the branch's authority level limits. Embraces technology and Sales Force (Customer Relationship Management system) to manage all branch leads and opportunities for themselves and their team. Ensures branch operates in accordance with all Bank audit and security policies and procedures and ensures branch compliance of all federal regulatory guidelines. Achieves audit goals. Manages the professional development plan for all branch team members including specific training related to product knowledge, sales, customer service, compliance, operations and/or technical training. This includes attendance at required meetings by job family, Operations review classes and/or sales debrief calls. Writes and delivers annual performance reviews, and performance improvement plans/warnings as needed. Approves time off, branch schedules and timesheets for optimum customer service. Interviews candidates for open positions. Oversees the monitoring of teller shorts/overs, new account exceptions, loan exceptions and branch overall cash levels. Manages all aspects of Branch appearance including facilities, signage, and employee attire in accordance with the Firstrust appearance policy. Holds self and others accountable. Demonstrates the behaviors consistent with Firstrust Mission and Values. Leading a welcoming atmosphere that reflects our commitment to exceptional service specifically embracing and demonstrating MAGIC of customer service strategies. Demonstrates teamwork through flexibility and maintains effective communication with other departments to achieve Community Banking objectives and goals. Partners with all areas of the Bank to provide seamless service to our customers. Decision Making Develops, implements, and monitors the branch's performance as it relates to all goals. Develops tactics to ensure the branch is meeting its goals. Monitors loan, deposit, new account, referral and balance sheet goals and production to achieve consistent scorecard results. Also, monitors fee income, fee waivers and rebates, income & expense goals and results. Makes decisions/recommendations related to hiring, continued employment and staff development to ensure branch success. Monitor staff performance and implement and monitor improvement plans, as necessary. Expected to execute on any additional deliverables within clearly communicated deadlines specific to Community Banking. Also, managing the attendance of self and team members to required meetings and training classes. Accountable to achieve goals and develop ongoing tactics to achieve these results. Continuously seeks and implements ways to improve the overall team performance. Makes all branch decisions within authority level or follows outlined procedure for escalation to obtain proper approval following Firstrust's authority matrix. Accountability Team champion for all sales, service and Firstrust strategic initiatives. Communicates to staff on new policies and procedures and ensures compliance. Effectively communicates and implements bank's overall mission/vision. Achieve business loan and deposit goals and other scorecard goals by making calls, networking, and building a necessary pipeline to achieve goals. Drives the consumer loan production through daily calling, daily pipeline management and daily customer profiling. Will coach branch employees on consultative sales by real time coaching observations. Provides guidance and direction to all staff members and ensures their development through one-on-ones, coaching, counseling, and training. Takes an active role in the development of the personnel and is always striving to improve their performance. Encourages and supports the training and development of the team in both retail and business product and services. Develops tactics to meet monthly sales/service goals along with profitability targets. The manager will communicate clearly and explicitly the employees' daily, weekly, and monthly goals Schedule appointments, manage pipelines, actively participate in outside networking opportunities that lead to business generation, attends Business Banking Meetings as well as other meetings as required. Branch Manager will always set a positive example in all areas of leadership. Responsible for ensuring the staff knows and complies with all audits, security and compliance policies and procedures. Specifically, those updated and communications within our weekly Community Banking Operations newsletter. PHYSICAL AND SENSORY REQUIREMENTS: Prolonged periods sitting at a desk and working on a computer. While performing the essential functions of this position, the Branch Manager is regularly required to drive a motor vehicle to travel to client locations and events. The employee must move and position object/materials to set up branch events and must be able to lift up to 20 lbs. of materials to be moved to branches and events. EDUCATION, TRAINING AND EXPERIENCE: Must be a self-motivated, proven leader with a track record of delivering consistent sales results. This includes driving branch performance and fostering a high performing team. More than 5 years of successful branch management experience required. High School diploma required, 4-year college degree preferred or equivalent experience. A working knowledge of Bank operating policies and procedures which impact retail and business services. A thorough knowledge of the features and benefits of all Bank retail products and services. Advanced PC Literacy Experience using Salesforce or comparable Customer Relationship Management system preferred. May be licensed to sell alternative investments and insurance (not required).

How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York. Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do. At Provident Bank, we are committed to enhancing our customer and employees' experience. POSITION OVERVIEW: Under general direction, this CRE position is responsible for origination, evaluation and structuring of complex loan requests and transactions. Additional responsibilities will include portfolio management for team portfolio assisting senior lenders with loan production, cross-selling other Bank products and services and increasing the bank's visibility in the marketplace. This position is considered the less experienced job in the job family. KEY RESPONSIBILITIES: Solicits credit-worthy potential and existing customers in an effort to develop new business and increase or retain existing business within the framework of the policy and procedures of the Bank. Promotes profitable growth of the loan portfolio and maximum customer responsiveness Oversees the preparation of loan presentation including detailed financial analysis and assessment of borrower's financial capacity and creditworthiness. Assesses lending risks, identifies offsetting mitigants and makes recommendations on loan structure displaying sound credit judgment. Establishes and promotes customer and community relationships; cross sells other Bank products and services; maintains continued awareness of market conditions and competition; continues education in financing products and techniques. Manages all aspects of assigned loan portfolio with emphasis on covenant and bank policy compliance, credit quality and delinquency control. Facilitates closing of the loan transactions with strict compliance with approved terms and conditions. MINIMUM QUALIFICATIONS: 3-5 years related within financial industry Bachelor's degree in Accounting, Finance or Business Administration Comprehensive loan analysis experience. Comprehensive financial analysis experience. Comprehensive knowledge of underwriting techniques. Proven new business track record. Strong oral, written and communication and management skills. Proficient with software programs (Microsoft Word, Excel and Argus). WORKING CONDITIONS Work is mainly performed in a normal office environment. Noise levels usually are moderate. May also involve travel to customers and property locations. Prolonged sitting Lifting from 5 to 10 lbs. (printer paper, storage boxes) Occasional bending or overhead lifting (storing files or boxes) The hazards are mainly those present in a normal office setting. This may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management. Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law. Pay Details: $114,100 - $187,500 annually Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs. This role is incentive eligible based upon company, business, and/or individual goal achievement and performance. Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank's Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans.

* Join our team as a Universal Banker and unlock endless opportunities for personal and professional growth. As a Universal Banker, you will be the face of our bank, delivering world-class service and building lasting relationships with our valued customers. The primary function of this role is to be the single point of contact for walk-in customers, fulfilling sales, service and referral needs for a seamless customer experience. Provide service to customers in a timely and professional manner, to expand the customer base through consultative sales techniques, and to perform all the tasks associated with the direct handling of funds received or paid to customers in their day-to-day banking transactions. Duties will include operating a Universal Banker terminal; cross-selling Bank products; processing customer and Bank transactions; handling large sums of cash and maintaining assigned limits; cash settlement; additional responsibilities in support of branch leadership and goals as well as other related functions. At our bank, we take pride in developing our employees and providing them with the tools and support they need to succeed. If you have a passion for helping others, a knack for numbers, and a drive to excel, we want you on our team! JOB DUTIES AND RESPONSIBILITIES: Greet customers with a warm and friendly smile, creating a welcoming atmosphere that reflects our commitment to exceptional service specifically embracing and demonstrating MAGIC of customer service strategies. Provide service to customers in a timely and professional manner, to expand the customer base through consultative sales techniques, and to perform all the tasks associated with the direct handling of funds received or paid to customers in their day-to-day banking transactions. Process transactions efficiently and accurately such as deposits, withdrawals, loan payments, and account inquiries, ensuring accuracy and compliance with banking regulations. Handling large sums of cash and maintaining assigned limits; cash settlement; supervisory responsibilities in support of branch leadership and goals. Educate customers on our wide range of banking products and services, helping them make informed decisions that meet their financial needs and sales goals. Build strong relationships with customers, taking the time to understand their unique financial situations and offering personalized solutions including opening deposit products and selling consumer credit products with an NMLS License. Identify opportunities to cross-sell bank products and services, maximizing customer satisfaction and contributing to the bank's growth. Stay up to date with industry trends and product knowledge, attending training sessions and workshops to enhance your skills and expertise. Collaborate with team members and other departments to ensure seamless integration of services and provide exceptional customer experiences. May be asked to attend quarterly Job Family meetings in corporate headquarters. Adhere to banking regulations and compliance standards, maintaining the highest level of integrity and confidentiality in all transactions. Embrace a culture of continuous improvement, actively seeking feedback and implementing strategies to enhance operational efficiency and customer satisfaction. Continuously looks for ways to contribute to the overall team performance. Proactively resolves all customer issues. Will work with a sense of urgency to meet and exceed customers' needs and expectations, while taking ownership and accountability of customer issues and complaints. Responsible for sales goals to expand the customer base through consultative sales techniques. Will build relationships and sell consumer credit products with an NMLS license with a strong understanding of basic features and benefits of all Firstrust products and services. Reports on teller differences daily. Will assist Universal Supervisor, verify cash shipments, conduct teller, vault and ATM audits as needed. Will comply with all opening and closing procedures. PHYSICAL AND SENSORY REQUIREMENTS: Prolonged periods sitting at a desk and working on a computer. Candidate must have the ability to learn and sell bank products and services. Must have the ability to function in a financial institution/branch environment and utilize standard office equipment. The ideal candidate must be outgoing and proactive with strong listening and verbal communications skills. Some physical requirements include but are not limited to lifting heavy coin trays and standing or sitting for prolonged periods of time while working on a computer. Willingness to travel locally to attend training or support bank staffing needs. POTENITAL ON-THE-JOB-RISKS: None identified. EDUCATION, TRAINING AND EXPERIENCE: High School diploma or equivalent. Additional education in finance or related field a plus. Minimum of two years of face-to-face customer service experience, preferably in a banking or retail environment with cash handling experience. PC Literacy. Experience with Sales force or comparable Customer Relationship Management system a plus. Ability to navigate multiple software applications. NMLS or Notary a plus. Proficient in using banking software and technology, with a high level of accuracy in cash handling and transaction processing preferred. Knowledge of banking regulations and compliance standards preferred. Knowledgeable of Bank products such as Mortgages, Auto Loans, Home Equity Strong interpersonal and communication skills, with the ability to build rapport and establish trust with customers. Detail-oriented with excellent organizational and multitasking abilities. Excellent judgment, decision, and problem-solving skills. Ability to maintain confidentiality, use tact and diplomacy. Ability to adapt to changing priorities and work effectively in a fast-paced environment. Positive attitude, with a genuine passion for helping others and providing exceptional customer service. Commitment to personal and professional growth, with a desire to learn and develop new skills. Professional demeanor and appearance, reflecting our bank's commitment to excellence.