Front Desk Attendant jobs at Firstservice Residential California, Inc. - 9 jobs
Front Desk Agent
Doubletree Dublin 4.0
Dublin, OH jobs
Introduction:
We are seeking a friendly and professional FrontDesk Agent to join our team at our hotel. The FrontDesk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.
Responsibilities:
Manage reservations and check guests in and out using a computerized system
Handle guest requests, such as booking tours or making restaurant reservations
Assist with check-in and check-out processes, including handling payments and issuing keys
Answer phone calls and respond to online inquiries in a timely and professional manner
Assist with organizing and setting up events and meetings
Handle guest complaints and concerns with grace and professionalism
Perform light cleaning duties, such as wiping down counters and restocking supplies
Other duties as assigned
Qualifications:
Previous experience as a frontdesk agent or in a customer service role is preferred
Strong communication and interpersonal skills
Ability to multitask and handle a high-volume workload
Proficiency with computer systems and software, such as Microsoft Office and reservation management systems
Flexibility to work evenings, weekends, and holidays as needed
Perks:
Competitive salary
Employee discounts on hotel rooms and amenities
Opportunities for advancement within the company
Professional development opportunities
Positive and supportive work environment
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$27k-33k yearly est. 60d+ ago
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Guest Service Representative
First Hospitality Group Inc. 3.6
Columbus, OH jobs
What's in it for you… * Hotel discount at locations worldwide! * Paid time off and holiday pay incentives! * Professional development and promotion opportunities! * 401(k) available for all associates! * Medical, Dental, Vision, and Supplemental insurance available from DAY ONE!
About this job...
Guest Service Representatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience. Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving. The primary responsibility of a Guest Service Representative is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.
Open availability required for AM, Mid, and PM shifts any day of the week, including holidays.
What you'll be doing...
* Welcome arriving guests and complete the hotel's arrival/check-in experience, ensuring special requests are fulfilled and accurate information is received.
* Engage in purposeful communication and build rapport with guests, creating an open dialogue to uncover guest expectations and unrealized needs.
* Effectively engage with guests through phone or electronic communication consistent with hotel brand standards to ensure guest satisfaction.
* Promote hotel brand loyalty programs, encourage guest participation, and offer special rate packages and upgrades when appropriate.
* Effectively communicate with hotel departments to ensure timely and accurate delivery of guest expectations, fulfillment of needs, and challenge resolution.
* Listen to guests and empathize with their challenges. When necessary, solicit guest feedback and act on guests concerns.
* Always maintain professionalism consistent with hotel brand and company expectations.
* Know and communicate hotel emergency procedures; inform and assist guests in emergencies.
* Use hotel communication log and verbal or electronic means to notify fellow associates and/or supervisors of pertinent information.
* If applicable, maintain balance and security of house bank and accurately log all transactions.
Requirements...
Experience & Education:
* 2+ years of customer service experience, preferably in Hospitality or related industry
* High School diploma or equivalency education certificate required
Communication:
* Excellent verbal and written communication skills
* Must be able to speak, read, and write in primary language used in the workplace
Physical:
* 8+ hours per day at standing desk/computer; stand and walk frequently throughout the workday
* Lift, lower, and maneuver 30 pounds occasionally
About First Hospitality…
Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently.
First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.
$22k-28k yearly est. 14d ago
Receptionist
Wallick Properties 3.8
Columbus, OH jobs
Job Type: Full-time Pay Rate: $14/hour
Make a Difference-And Own Your Future
At Wallick Senior Living, our team understands that senior living is not just a job, but a calling. We take pride in caring for and empowering our residents as they choose to enjoy their golden years with us. With 1,000+ employees and a mission to open doors to homes, opportunity, and hope, we take pride in fostering a supportive and collaborative work environment where every employee-owner plays a vital role.
A Career with Wallick Senior Living Means…
A Unique Approach to Senior Living: Our associates power Wallick's approach to senior living that goes beyond care to ensure our residents live their best lives through meaningful activities, delicious meals and round-the-clock support.
Pay-on-Demand: access your money as you earn it.
Exceptional Benefit Package: Health, dental, vision insurance effective within 2 weeks of starting your new job. Other benefits like gym membership reimbursement, paid parental leave, 401K, and more!
Work-Life Balance: Paid time off, including paid parental leave.
Supportive Culture and Rewarding Work: A team-oriented environment where associates make a meaningful impact by helping individuals maintain independence and quality of life.
Resident Stories That Stay with You: From Maurine, who found an “instant family” to Evelyn, who recently celebrated her 105th birthday with us, our residents enjoy a sense of community that is created by you!
Career Growth: Tuition reimbursement, training, professional development, and advancement opportunities within a company that invests in its people.
Employee Owned, Resident Focused: As a 100% employee-owned company, your daily work (supporting our residents) also contributes to your financial future by sharing in our profitability.
What You'll Do
Greet visitors and announces their arrival.
Maintain clean, presentable lobby area for visitors.
Provide general administrative support when needed.
Sort the mail and distribute to proper person.
Keep filing up to date.
Take payments for resident bills and give receipts.
Perform other related duties as assigned such as answering phones, monitoring nursing call system and various systems as assigned.
What We're Looking For
High school diploma or equivalent preferred.
Should possess proficiency in operating a computer.
Should be organized and self-motivated.
Provide exceptional customer service
Ability to communicate with peers, visitors, supervisor and residents.
Ability to read and interpret work instructions.
Ability to apply basic math skills.
Make routine decisions requiring little judgment.
Wallick's Mission & Values
At Wallick Communities, we believe in opening doors to homes, opportunity, and hope for our residents, associates, and community. Our core values guide everything we do:
Care - We show compassion and respect for everyone.
Character - We do the right thing, even when no one is looking.
Collaboration - We work together to achieve more.
At Wallick, we celebrate Diversity, Equity, Inclusion + Belonging (DEI+B) in our workplace and communities, creating an environment where associates feel welcome, respected, and empowered to bring their authentic selves to the great work they do every day.
For nearly 60 years, it has been at the core of our organization's culture that all Wallick associates come to a safe and inclusive place to work. Wallick does not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors.
Join Us and Become an Employee-Owner!
If you're ready to make a difference in people's lives while securing your financial future, apply today!
*Employment is contingent upon passing a pre-employment background check and drug screen
$14 hourly Auto-Apply 10d ago
Fitness Sales - Front Desk /Sales Associate
Hudson 4.7
Fairlawn, OH jobs
Benefits:
Employee discounts
Flexible schedule
StretchLab is currently seeking a high energy, passion-filled and sales motivated individual that is fitness-minded and has a love for community and our brand! Founded in 2015 in Venice, California, StretchLab is the industry leader in offering one-on-one assisted stretching. With Co-Founders coming from the Personal Training industry, Stretch Lab has created a variety of offerings to empower clients to ‘Live Long'. StretchLab has gathered a team of experts already certified in an array of related fields - physical therapy, chiropractic medicine, yoga, pilates, and more - and brought in the world's leading authority on stretching and flexibility to deliver on the promise of having the finest team of stretching professionals gathered anywhere. StretchLab's proprietary Flexologist ™ training ensures that their clients receive a world-class stretching session. Position:The purpose of the Sales Representative is to assist the General Manager with new membership sales by bringing new members to the studio and booking them into Intro Classes. The Sales Representative also assists with retaining current members. Fitness knowledge or background is preferred but not required.Responsibilities:
Assist the General Manager with the sales process of lead generation, follow up, and close
Book and confirm intro classes
Manage the frontdesk to greet and check-in clients and prospects when they enter the studio
Conduct tours of the facility while establishing a relationship and targeting an individual's needs and wants
Maintain an acceptable level of personal sales production
Emphasize and enforce the objectives of the club as a fitness and wellness provider
Present available services to current or prospective members
Book quality appointments to achieve monthly sales quota and follow-up with leads and missed intro classes
Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
Ensure the studio is clean and tidy
Other duties as assigned
Requirements:
Excellent sales, communication, and customer service skills required
Goal-oriented with an ability to achieve sales in memberships for one-on-one and group assisted stretch and retail
Ability to learn and use the ClubReady software system
Ability to stand or sit for up to 8 hours throughout the workday
Must be fluent in English and have excellent communication skills via in person, phone and email
Must be able to work under pressure and meet tight deadlines
Must have proficient computer skills
Daily and/or occasional travel may be required
Compensation & Perks:
Competitive compensation based on experience
Free or discounted memberships
Commission paid on sales
Opportunity for a bonus based on performance
Huge opportunities for growth within the studios, including additional sales and management opportunities
Compensation: $15.00 - $16.00 per hour
Stretching is ancient, but StretchLab has redefined what it means to get a stretch.
Having someone with years of experience read your body, assess your needs and make sure that you have been thoroughly, expertly stretched is an experience like no other. To push you further than you can push yourself and open you up in ways that you just can't do on your own. Stretching is really good for you. Being stretched is the key to a longer and healthier life.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Stretch Lab Corporate.
$15-16 hourly Auto-Apply 60d+ ago
Front Desk Supervisor
First Hospitality Group Inc. 3.6
Columbus, OH jobs
What's in it for you... * Competitive compensation package! * Hotel discount at locations worldwide! * Paid time off and holiday pay incentives! * Professional development and promotion opportunities! * Medical, Dental, Vision, and supplemental insurance effective DAY ONE!
* 401(k) available for all associates!
* Free parking!
Why you will enjoy this job...
The Guest Service Supervisor is a leader for the hotel's frontdesk and guest services team. Guest Service Supervisors must be strong problem-solvers with an unwavering focus on guest satisfaction throughout the hospitality experience. The Supervisor will assist in adequate staffing, promote hotel brand standards, train and coach team members, and model expected behavior. The primary responsibilities of a Guest Service Supervisor include resolving guest challenges, modeling and executing hotel brand service standards, exceeding guest expectations, and maintaining excellent communication with guests, team members, managers, and other hotel department teams.
MUST HAVE OPEN AVAILABILITY
What you'll be doing...
* Welcome arriving guests and complete the hotel's arrival/check-in experience, ensuring special requests are fulfilled and accurate information is received.
* Engage in purposeful communication and build rapport with guests, creating an open dialogue to uncover guest expectations and unrealized needs.
* Effectively engage with guests through phone or electronic communication consistent with hotel brand standards to ensure guest satisfaction.
* Promote hotel brand loyalty programs, encourage guest participation, and offer special rate packages and upgrades when appropriate.
* Effectively communicate with hotel departments to ensure timely and accurate delivery of guest expectations, fulfillment of needs, and challenge resolution.
* Listen to guests and empathize with their challenges. When necessary, solicit guest feedback and act on guests concerns.
* Always maintain professionalism consistent with hotel brand and company expectations.
* Know and communicate hotel emergency procedures; inform and assist guests in emergencies.
* Use hotel communication log and verbal or electronic means to notify fellow associates and/or supervisors of pertinent information.
* Coaching and counseling front office associates; holding them accountable to hotel standards
* If applicable, maintain balance and security of house bank and accurately log all transactions.
* Other duties as assigned by management
Success Factors...
Experience & Education:
* 2+ years of customer service experience, Hospitality experience strongly preferred
* High School diploma or equivalency education certificate required
Communication:
* Excellent verbal and written communication skills
* Must be able to speak, read, and write in primary language used in the workplace
Physical:
* 8+ hours per day at standing desk/computer; stand and walk frequently throughout the workday
* Lift, lower, and maneuver up to 30 pounds occasionally
About First Hospitality...
Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently.
First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness.
Equal Opportunity Employer.
$33k-42k yearly est. 4d ago
Front Desk Receptionist
Playground Inc. 3.1
Akron, OH jobs
Job DescriptionOptical Experience Preferred/Not Required - Willing to train the right person Do you enjoy working with people? Do you have professional office experience and a desire to make a change in your career? Then please keep reading because we are looking for people like you to join our team in this {full-time/part-time} FrontDesk Receptionist position in {city, state}!
Why You Will Love Being a FrontDesk Receptionist at {Company Name}
As a FrontDesk Receptionist, you will represent our office with enthusiasm and excitement for delivering exceptional customer service for our patients. As an important part of an outstanding team, expect on-the-job training and continuing education that will provide you the skills you need to be successful in your new career.
Along with a rewarding position, you will have access to additional perks and benefits, including {Insert key perks and benefits}. If you are looking to build your career while helping others, apply for this opportunity with us today!
See Yourself As One Of The Family
When joining our practice, you will become part of the family. With access to additional education, training and best-in-class technology, you can develop your skills while helping others see better.
Responsibilities
Greet patients;perform tasks associated with the examination
Schedule and manage patient appointments; ensure smooth flow
Verify insurance and eyewear plan information for each patient
Answer phone calls
Required Skills
Skilled communicator - written and verbal
Able to multitask, effectively manage time; detail-oriented
Team-player with a positive attitude
Experience in the optical field required
$28k-34k yearly est. 15d ago
Front Desk Agent for TownePlace Suites - Cleveland, OH
Midas Hospitality 3.9
Streetsboro, OH jobs
FrontDesk Agent - TownePlace Suites Cleveland Streetsboro Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women.
Start Your Journey with Midas Hospitality:
Midas Hospitality is seeking a dynamic FrontDesk Agent to join our team at the TownePlace Suites located in Streetsboro. This position will be responsible for arriving, departing and in-house guests as well as telephone inquiries regarding reservations, hotel information and guest concerns.
What You Will Be Doing:
* Greets, registers, and assigns rooms to guests. Issues room key and gives directions.
* Sorts incoming mail and faxes for guests.
* Answers inquiries pertaining to hotel services; registration of guests; shopping, dining, entertainment and travel directions.
* Keeps records of room availability and guests' accounts.
* Computes bill, collects payment, and makes change for guests.
* Makes, confirms, and cancels reservations.
The Ideal Candidate:
* Previous experience as a FrontDesk Agent is preferred
* Experience in a customer service industry is required
About Us:
From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority - people. Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. At Midas Hospitality, we make room for people's dreams. That means building a company where people love to work, our financial partners love the results and everyone loves the experience.
As a people-first organization, we offer opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic. We aim to competitively compensate our associates and reward their contributions.
Please visit our website for more information: ************************
We offer a range of benefits including, but not limited to:
* Growth and development tools and access to learning
* Robust PTO policies
* Medical/Dental/Vision Coverage
* 401k matching
* Employee Assistance Program
* Discounted products and services
Midas Hospitality is proud to be a drug free workplace and equal opportunity employer.
$27k-33k yearly est. 20d ago
Front Desk Agent for TownePlace Suites - Cleveland, OH
Midas Hospitality 3.9
Streetsboro, OH jobs
Job Description
FrontDesk Agent - TownePlace Suites Cleveland Streetsboro
Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women.
Start Your Journey with Midas Hospitality:
Midas Hospitality is seeking a dynamic FrontDesk Agent to join our team at the TownePlace Suites located in Streetsboro. This position will be responsible for arriving, departing and in-house guests as well as telephone inquiries regarding reservations, hotel information and guest concerns.
What You Will Be Doing:
Greets, registers, and assigns rooms to guests. Issues room key and gives directions.
Sorts incoming mail and faxes for guests.
Answers inquiries pertaining to hotel services; registration of guests; shopping, dining, entertainment and travel directions.
Keeps records of room availability and guests' accounts.
Computes bill, collects payment, and makes change for guests.
Makes, confirms, and cancels reservations.
The Ideal Candidate:
Previous experience as a FrontDesk Agent is preferred
Experience in a customer service industry is required
About Us:
From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority - people. Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. At Midas Hospitality,
we make room for people's dreams
. That means building a company where people love to work, our financial partners love the results and everyone loves the experience.
As a people-first organization, we offer opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic. We aim to competitively compensate our associates and reward their contributions.
Please visit our website for more information: ************************
We offer a range of benefits including, but not limited to:
Growth and development tools and access to learning
Robust PTO policies
Medical/Dental/Vision Coverage
401k matching
Employee Assistance Program
Discounted products and services
Midas Hospitality is proud to be a drug free workplace and equal opportunity employer.
Job Posted by ApplicantPro
$27k-33k yearly est. 20d ago
Hotel Front Desk Representative
First Hospitality Group Inc. 3.6
Dayton, OH jobs
Hotel Ardent: A Legacy Reimagined in Downtown Dayton Nestled in the heart of Dayton's Theater District, Hotel Ardent is more than a boutique hotel-it's a living tribute to the city's rich history and spirit of innovation. Its story begins over two centuries ago, on a corner that has witnessed Dayton's transformation from a frontier settlement to a hub of creativity and progress.
Come Be Part of Our FrontDesk Family!
We're looking for friendly, reliable part-time FrontDesk Team Members who love creating great experiences for our guests.
What you'll bring:
* Evening availability (a must!)
* Overnight availability (a big plus!)
* A welcoming attitude and a passion for hospitality
If you enjoy helping people feel at home and want to work in a supportive, team-oriented environment, we'd love to meet you!
What's in it for you…
* Insurance enrollment available from DAY 1!
* Paid time off available from DAY 1!
* Holiday pay available from DAY 1!
* 401(k) enrollment after 30 days!
* Hotel and travel discounts at worldwide destinations!
* Professional development and promotion opportunities!
About this job...
Guest Service Representatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience. Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving. The primary responsibility of a Guest Service Representative is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.
What you'll be doing...
* Welcome arriving guests and complete the hotel's arrival/check-in experience, ensuring special requests are fulfilled and accurate information is received.
* Engage in purposeful communication and build rapport with guests, creating an open dialogue to uncover guest expectations and unrealized needs.
* Effectively engage with guests through phone or electronic communication consistent with hotel brand standards to ensure guest satisfaction.
* Promote hotel brand loyalty programs, encourage guest participation, and offer special rate packages and upgrades when appropriate.
* Effectively communicate with hotel departments to ensure timely and accurate delivery of guest expectations, fulfillment of needs, and challenge resolution.
* Listen to guests and empathize with their challenges. When necessary, solicit guest feedback and act on guests concerns.
* Always maintain professionalism consistent with hotel brand and company expectations.
* Know and communicate hotel emergency procedures; inform and assist guests in emergencies.
* Use hotel communication log and verbal or electronic means to notify fellow associates and/or supervisors of pertinent information.
* If applicable, maintain balance and security of house bank and accurately log all transactions.
Requirements...
Experience & Education:
* 2+ years of customer service experience, preferably in Hospitality or related industry
* High School diploma or equivalency education certificate required
Communication:
* Excellent verbal and written communication skills
* Must be able to speak, read, and write in primary language used in the workplace
Physical:
* 8+ hours per day at standing desk/computer; stand and walk frequently throughout the workday
* Lift, lower, and maneuver up to 30 pounds occasionally
About First Hospitality…
Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently.
First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.
$25k-31k yearly est. 4d ago
Learn more about Firstservice Residential California, Inc. jobs