Firstservice Residential California, Inc. jobs in Hollywood, FL - 196 jobs

Property Manager
KW Property Management LLC 4.7
North Miami Beach, FL job
Provides management, direction, and leadership to ensure the property is maintained and operated in accordance with KWPM objectives. Property Managers are certified and licensed by the State of Florida for Community Property Manager (CAM).Job Complexity & Critical Skills As the key employee liaisons between the client, KW Property Management, and internal support staff, the Property Manager must perform the job duties with a view toward projecting a professional and competent image: Service to the customer in a friendly and outgoing manner is essential, while timeliness and professional appearance are key. The position is fundamental to all functions of the community and includes working closely with the Association Board of Directors and/or the Developer to manage and operate the community, facilitate solutions to problems within the community. Strong management skills, customer service skills, and supervisory skills are required. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Demonstrate a positive, professional and client-oriented attitude about the company with coworkers, residents, owners, clients and the public; whether contact is by mail, telephone or in person. Constantly strive for improvements in work process and results to better meet client's expectations. On assigned properties, act as the company's primary coordinator to assure that the company's efforts fully meet and exceed contractual property management obligations. Prepare annual budget for the association. Analyze and distribute monthly financial statements including operating variances from budget, cash management and strategies for collection of receivables. Maintain complete and accurate property files and records, according to department systems, with an emphasis on documentation for future reference. Coordinate with headquarters support staff on management company procedures for processing and distributing information. Provide prompt, detailed and accurate general status reports on all properties assigned. Supervise on-site team members. Develop specifications and continually evaluate service needs and performance in all areas of maintenance and management. Encourages staff to behave in a professional manner and comply with company's safety standards. Motivates staff to work as a team. Establish and maintain collaborative working relationships between departments, with coworkers and particularly with other members of a project team. Prepare for team meetings, in advance, and act as chairperson for the meeting. Acquires and maintains current knowledge of state and regulatory agency statutes and each client's community documents, policies, and procedures. Initiates contact with new resident representatives to coordinate the move-in process, provides an introduction and orientation to the staff and building, reviews available services, and reviews the building rules and regulations. Sets and adheres to the highest standards of performance and instills them in the staff by personal follow-up to insure that the service is being delivered. Responds to phone calls and correspondence in a timely and professional manner. Maintain a professional relationship with the BOD, Unit Owners, and vendors. Ability to run a BOD meeting when necessary according to Roberts Rules of Order. Creates a management report, which depicts an update on administrative items, a financial overview, actual condition of the property, progress of specific projects, and makes clear and concise recommendations. Prepares professional presentations of reports, action plans, budgets, bid analysis, etc. Supports the KWPM's GREAT values, philosophy, goals and adheres to KWPM policies. Organizes time effectively and successfully balances the competing demands of multiple projects. Attends monthly Manager's meeting. Maintain and uploads all documents into the management support systems accurately and update accordingly. Monitors contracts regularly. Evaluate and negotiate all contracts effectively. Ensure all vendors provide a certificate of insurance naming the Association and KW Property Management as additional insured and certificate holder. Obtain copy of all business licenses from vendors. Update all documents accordingly. Maintain accurate records, files and communication pertinent to the Association office. Organizes all files and policies as per the company's standards. Update Association communication regularly - Update menu boards, prepare Association newsletter, update Association web-site. Processes violations, work orders, architectural control applications, lease applications, and sale applications regularly on a monthly basis as required. Possesses all knowledge of assets cash balances and availability of funds for projects. Cash flow management for capital improvement. Monitors aging report, timely legal action, and updated collection module on a timely basis. Keeps up to date equipment maintenance logs, inventory, and update preventive maintenance manual quarterly. Competencies: Communication Proficiency Business Acumen. Customer/Client Focus. Decision Making. Financial Management. Results Driven. Supervisory Responsibility: This position will be responsible in managing the staff on-site Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee will need to walk the property on a daily basis which will include climbing stairs. Position Type/Expected Hours of Work This is a full-time exempt position. Days and hours of work are Monday through Friday. Business hours will be determine by the client's needs. Travel There will be some travel to attend training and/or meetings, locally. Required Education and Experience Must have a strong working knowledge of customer service principles and practices. Ability to read, analyze, and interpret technical procedures, leases, regulations, or documents with a similar degree of complexity. Must be proficient and working knowledge of Microsoft Office Applications. Must have a Florida CAM license. Must have a valid FL Driver's license. Employee is sometimes required to work for extended periods of times; being flexible in the hours which could include nights and weekends. Must have the ability to react and address all emergency situations in a timely manner. Some locations will require bi-lingual in English and Spanish Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
$42k-54k yearly est. 5d ago

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Pool Attendant
KW Property Management Careers 4.7
Hallandale Beach, FL job
Schedule: Wednesday, Thursday, and Friday; 9AM - 6:00PM Pool Attendant is responsible for maintaining a safe and clean aquatic recreational area for guests or residents. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · Welcoming and Greeting residents. Assisting them with lounge covers, towers and umbrellas etc.; · Maintain sign-in sheet; · Set up umbrellas and the cabanas; · Makes sure water is placed on the table, as well as the beverage container · Fold towels daily to be offered to the residents. · Assist residents with setting up lounge chairs, umbrellas, and other pool area equipment. · Ensure residents are complying with Association Rules and Regulations; · Report any malfunction immediately to Supervisor; · Remove dirty towels and trash; · Maintain and organize the pool furniture, floor candles and tables. · Complete daily check list Work Environment The position will be mostly outdoors, near a pool. Moderate noise level. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 25 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. This position will require long periods of standing and walking, as well as working outdoors. Position Type This is a non-exempt (hourly) position. Days and hours will be determined by the property. The schedule may change to accommodate the business needs of the property. Required Experience and Education Prior experience in a related position. · Experience at a luxury property or hotel is strongly preferred · High School Diploma or Equivalent; · The ability to work in a busy, luxury, and fast-paced environment. · Must convey a positive and “can-do” attitude at all times, including during high-stressful situations. · Must be able to work well in a collaborative environment with various team members in other departments. · Must be able communicate effectively with other team members and guests. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$23k-28k yearly est. 60d+ ago
Maintenance Manager
KW Property Management LLC 4.7
Fort Lauderdale, FL job
The Maintenance Manager oversees the maintenance and groundskeeping departments and is responsible for supervising team members' work in all assigned areas. The manager is the key liaison between the maintenance team and upper management. Teamwork is always expected and required at all times. The requirements listed below are representative of the knowledge, skill, and/or ability required for this position; however, this description and quantity of duties is subject to change at any time by the General Manager. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As a key employee liaison between the client and KWPM services & internal support staff, the Maintenance Supervisor must perform the job duties with a view toward projecting a professional and competent image: Service to the customer in a friendly and outgoing manner is essential, while timeliness and professional appearance are key. The position is fundamental to the operational functions of the Property and as such requires established organizational skills, with attention to detail and solid time management, and good interpersonal skills. Below are some fundamental responsibilities of the job; Supervises and assigns tasks to the maintenance and groundskeeping staff. Orders, maintains inventory and keeps full stock of materials needed to complete work orders. Ensures work orders are updated and completed in a timely manner. Controls and maintains costs while staying within the yearly budget. Motivates and encourages staff to comply with company's safety standards. Works with management on planning budget, payroll projections, and expenses. Schedules and creates daily and weekly activity log and task lists for maintenance and groundskeeping departments. Manages department schedules with an emphasis on managing overtime. Maintains and upholds standards and expectations of the company and community. Supervises work performed by property vendors to ensure completion. Maintains records of scheduled maintenance procedures. Obtains estimates for supplies and repair parts. Order parts and supplies as needed. Supervises staff's work to ensure common areas are maintained clean and free from debris. Supervises trash pick-up of all common areas and property. Responds to emergency maintenance requests as required. Reports deficiencies and repair needs around the property as observed. Promotes a safe working environment by observing all State, Federal and company safety rules, standards, and precautions. Collaborates with other departments in preparing rooms for meetings, and arranging decorations, and furniture for social or business functions. Other duties as assigned. Competencies; Supervisory Responsibility; this position will supervise the Maintenance department. Work Environment While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration. The employee is occasionally exposed to a variety of extreme conditions at construction job sites. The noise level in the work environment and job sites can be loud. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Position Type/Expected Hours of Work This is a full-time position. Days and hours of work will be determined by the property. This schedule may change to accommodate the business needs of the property. Travel There may be some travel for meetings and trainings Required Education and Experience Minimum two (2) years general experience in building trades, repair and replacement maintenance or handy-work. Experience in supervising team members. Position requires occasional exposure to the outdoor climate and weather conditions. Must have the ability to drive for work purposes in case there is a need for the property urgently. Must have the ability to react and address all emergency situations in a timely manner. Must be available for emergency calls. Effective written and verbal communication skills. Must be able to provide professional written reports and make recommendations to the Property Manager and the Client on the maintenance needs of the property. Position Supervision Employee reports to the Property Manager of the Association. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. KW Property Management & Consulting is a drug-free workplace. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
$43k-59k yearly est. 8d ago
Groundskeeper (Floater)
KW Property Management LLC 4.7
Miami, FL job
The Groundskeeper is required to maintain the clean and neat appearance of assigned areas, focusing on the exterior of the property and its grounds. JOB DUTIES AND RESPONSIBILITIES: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Empty and clean ashtrays, and transport other trash and waste to disposal areas. Sweep, scrub, wax, and/or polish floors and individual building common areas, using brooms, mops, and/or power scrubbing, power washing and waxing machines. Keep storage areas and carts well-stocked, clean, and tidy. Complete all required forms and work orders. Routinely inspect common areas to ensure they are maintained clean and in an aesthetically appealing condition by painting when necessary. Maintain assigned equipment in good working condition. Remove debris from driveways, garages, and swimming pool areas. Wash outdoor walls, ceilings, and woodwork, waxing and polishing as necessary. Report any and all maintenance items which include, but is not limited to, burned out lights, leaks, broken equipment to the Building Maintenance Department. Observe precautions required to protect Residents, guests and property, and report damages, theft, and found articles to supervisors. Properly utilize new equipment and follow safety procedures prior to using this equipment. Position requires exposure to the outdoor climate and weather conditions. Moderate noise level. Ability to work with and around chemical cleaning solutions Ability to stand for extended periods of time, walk and climb stairs, climb ladders, crawl in small and tight spaces; stoop and/or kneel; lift and/or move and/or carry up to 20 pounds or more in the work environment. Ability to handle, finger, grasp and feel objects and equipment. Ability to reach with hands and arms. Ability to quickly and easily navigate the property/building as required, meeting the job functions. Ability to repeat various motions with the wrists, hands and fingers. Expected Hours of Work Days and hours of work will be determine at the work location. This schedule may change to accommodate the business needs of the company JOB REQUIREMENTS Minimum two (2) years working in groundskeeping or janitorial. Knowledge of cleaning and sanitation products. Must have the ability to react and address all emergency situations in a timely manner. Effective written and verbal communication skills. Employee reports directly to the supervisor of the department. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$24k-29k yearly est. 28d ago
Project Coordinator
KW Property Management Careers 4.7
Miami Beach, FL job
The Project Coordinator will manage and deliver large-scale projects on-time, on-budget, on-scope with high quality. The Project Coordinator is the liaison between the Association, KW Property Management and Consulting (KWPMC), internal support staff, consultants and contractors. KWPM Culture As a team member of KW PROPERTY MANAGEMENT & CONSULTING, you are expected to understand and support the mission statement of the company and practice our GREAT values every day. These values include but are not limited to greeting and smiling; showing respect with name recognition and eye contact; accepting the empowerment to exceed everyone's expectations and showing enthusiasm for your position and duties; being accountable to show a positive attitude and accountable for your actions; and be trustworthy in your duties and transparent in everything you do. These are our GREAT values and part of your work practices and expected as part of your daily activities while working at KW Property Management and Consulting. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Communication, Reporting, Documentation Organize and manage weekly meetings between the construction contractor, management representative(s), architect/engineer and association representative(s). Document progress of construction in the project status report, identify, document, and coordinate resolution of critical issues. Coordinate and regularly schedule meetings with the Engineer and various consultants to assure that Association's requirements are being addressed in a timely and cost-effective manner. Assist in preparing weekly project status report and delivering progress updates to the Association. Prepare project-related correspondence, documentation and other information for distribution to association, residents, team members, and other stakeholders. Attend all conference call meetings (project related). Request and secure all operating manuals, warranties, and any other relevant project documentation. Maintain project related documentation through proper knowledge management system (e.g., Shared-drive) with organized document taxonomy Prepare project-related correspondence, documentation, and other information between Association and Contractors. Responds to phone calls and correspondence in a timely, professional manner. Risk and Issue Management Maintain project risk and issue log. Procurement and Contract Management Review and evaluate contractor proposals Participate in all RFI and general project meetings. Project Integration and Schedule Management Assist in managing and updating the master project schedule. Confirm the construction schedule with the general contractor and monitor the schedule as work progresses. Maintain updates to the project schedule on a weekly basis. Monitor the completion of the work, including punch lists, correction of deficiencies, collection and storage of attic stock, preparation of operating manuals, assembly and cataloging of as-built documents, warranties, and any lease requirements. Budget Management Help maintain the master project budget and master project cost report tracking Prior to payment review all invoice submissions to verify invoices are fully and properly substantiated in accordance with all terms and conditions of the contract documents. Verify mathematical accuracy of all submissions and that the work is acceptable. Send approved invoices to Accounting Associate for payment. Scope and Change Control Help manage scope and change control procedures, including communication process, templates, documentation requirements, and approval procedures Process all subcontractor approvals, change estimates and change order according to procedures. Analyze change order requests and report to Project Manager Safety and Quality Assurance Maintain checklists for quality audits and inspections. Conduct formal and informal feedback and surveys to help achieve a satisfactory level of resident's service expectation. Document all safety standards and participates in the Company's (KWPMC) efforts to provide a safe work environment. Competencies: Time Management Interpersonal Communication Ethical Conduct Customer Service Required Education and Experience Effective written and verbal communication skills Organized and detailed oriented Result driven Strong administrative background and experience Four-year college degree preferred with 2+ years or more of industry experience Experience with high-rise buildings preferred Experience in high-rise building project management not required but a strong plus Must be proficient and have a working knowledge of Microsoft Word, Excel, and MS Project applications. Bi-lingual (Spanish) preferred Work Environment While performing the duties of this job, the employee occasionally works outside weather conditions. The employee occasionally works near moving mechanical parts and in high, precarious places and occasionally exposed to wet and/or humid conditions and fumes. The noise level in the work environment is usually moderate. Physical Demands While performing the duties of this job, the employee is occasionally required to stand; walk; use hands to finger, handle, feel or operate objects, tools or controls; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch or crawl; talk or hear; and smell. The employee must occasionally lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. This position requires occasional exposure to the outdoor climate and weather conditions. Position Type/Expected Hours of Work This a full-time, exempt (salaried) position. Project Coordinator is expected to attend periodic Association Board meetings as needed. Employee is sometimes required to work for extended periods of times, being flexible in the hours. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$36k-47k yearly est. 9d ago
Valet Attendant
KW Property Management Careers 4.7
Miami Beach, FL job
Provides superior customer service to the guests of the building upon their arrival and departure. The Valet parks the vehicle in the appropriate space as well as retrieve the vehicle in a timely manner. KWPM Culture As a team member of KW PROPERTY MANAGEMENT & CONSULTING, you are expected to understand and support the mission statement of the company and practice our GREAT values every day. These values include but are not limited to greeting and smiling; showing respect with name recognition and eye contact; accepting the empowerment to exceed everyone's expectations and showing enthusiasm for your position and duties; being accountable for your actions while showing a positive attitude; being trustworthy in your duties and transparent in everything you do. These are our GREAT values and part of your work practices and expectations while working at KW Property Management and Consulting. Duties and Essential Functions include the following. Other duties may be assigned to meet business needs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greet guests as vehicle approach the entry. Maintain the “key” control system and assure that all keys are locked at all times. Maintain count of all keys in your area including cabinet boxes. Valet office must be locked at all times when not present. Direct all contractors to parking spaces designated for contractors, service vendors, delivery trucks, etc. Maintain order and control the vehicles in the parking lot by: Keep front area clean and neat. Pick up litter from parking lot, entrance area (swept as needed) ashtrays kept clean, and front door free of fingerprints and dirt, entry directory and booth glass. Keep memos, Log books, records, etc., in order and updated at all times (Recreation room, warning violations, Cabana, etc.) Be familiar with “Post Orders” (Gate House procedures) from the Security personnel as you must coordinate with them to relieve them for breaks. Follow all “receiving” policies and procedures without any exceptions. Follow all procedures regarding packages/correspondence delivered to the community for residences. All phone calls made to residents should be clear and in a professional manner. Direct all inquiries regarding all Association affairs to the management office. Report any violations of the Rules and Regulations that are notice at any time. Report any and all maintenance items which include, but not limited to, burned out lights, leaks, broken equipment to the Association office daily. Receive all telephone calls in a professional manner utilizing proper phone etiquette. Maintain the valet office area in a professional and a presentable condition. Control the service elevator keys on move ins/outs and deliveries Control the valet carts where they are and who are using them. Must be locked at all times. Follow all standards policies and procedures with regards to emergency response by coordinating with Management, Chief Engineer, or Fire Rescue / Police services. Be familiar with the fire alarm system operations and report all incidents to management. Position Type/Expected Hours of Work This position maybe full time or part time. Days and hours of work will be determined at the property. This schedule may change to accommodate the business needs of the property. Work Environment This position works outdoors and is exposed to the outside climate, year-round. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee will be required lift objects up to 25 lbs. the employee will be required to operate vehicles with automatic and manual transmission. Required Education and Experience Previous experience as a Valet attendant Must have three years of driving experience High school diploma or GED; some college preferred Employees must possess a valid driver's license in the State of Florida. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$21k-27k yearly est. 32d ago
Financial Services Controller
KW Property Management Careers 4.7
Miami, FL job
The Financial Services Controller will oversee all accounting operations, including financial reporting, budgeting, and audit processes. They will ensure compliance with industry regulations and internal controls. While providing strategic financial guidance to support business goals. Additionally, the controller will manage a team, streamline financial processes, and work closely with executive leadership to drive profitability and operational efficiency. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Maintains a documented system of accounting policies and procedures; implements a system of controls over accounting transactions to minimize risk. Oversee and manage all aspects of financial services accounting and financial reporting. Prepare and review monthly, quarterly, and annual financial statements, ensuring accuracy and compliance with accounting standards. Monthly budget versus actual variance analysis. Develop and implement internal controls to safeguard company assets and ensure regulatory compliance. Lead budgeting, forecasting, and variance analysis to support strategic planning and decision-making. Coordinate and oversee annual audits, working closely with external auditors and regulatory bodies. Manage cash flow, investments, and financial risks to optimize financial performance. Collaborate with senior leadership to provide financial insights, identify growth opportunities, and support business initiatives. Mentor and develop accounting team members, fostering a culture of accountability and continuous improvement. Meet with association board of directors and work closely with finance committee leaders. Work closely with cross functional operational team to deliver exceptional service to our clients as it relates to financial reporting and financial analysis. Supervisory Responsibility This position manages employees of the accounting department and is responsible for the performance management and hiring of the employees within that department. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit for prolonged periods at a desk and work on a computer. Must be able to lift to 15 pounds at times. Position Type This is an in-office, full-time position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5:30 p.m. This schedule may change to accommodate the business needs of the company Travel Some travel will be required to attend company sponsored meetings and trainings. Required Education and Experience Bachelor's degree in Accounting, finance or other related field. 8 or more years of related experience required. Certified Public Accountant or Certified Management Accountant designation preferred. Proven experience in financial reporting, budgeting, forecasting and analysis Strong understanding of regulatory requirements in the financial services o association management industry. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice
$88k-132k yearly est. 60d+ ago
Property Maintenance Worker
RHP Properties 4.3
Homestead, FL job
Job Code: Maintenance Technician (FT) City: Homestead State: FL Country: United States of America Description We are presently seeking a full-time Maintenance Technician to join our team in Homestead, Florida for our expansion who will perform basic repairs, general grounds and lawn maintenance to homes owned by the community. As a successful Maintenance Technician, you will: * Perform maintenance to ensure homes and community areas are in proper condition. * Execute assigned work orders and report status to the Community Manager timely and efficiently. * Promote goodwill by handling all contacts with residents, prospective residents, visitors and other employees in a spirit of courtesy, cooperation and attentiveness. * Use established procedures to identify deficiencies and take immediate action with community manager approval. * Ensure community grounds are appropriately manicured. Regularly treat for weeds, rake leaves, plant flowers/shrubs, spread mulch/woodchips/stones, trim shrubs and hedges, cut down and remove tree limbs as needed, and perform other lawn care services as necessary. * Remove and dispose of garbage on community grounds, including common areas, main entrance and from resident's sites as needed to maintain community appearance. * Perform snow removal using a snow blower, hand shovel or a plow truck, as applicable. * Advise Community Manager or Maintenance Supervisor of residents who do not properly dispose of their excess garbage or have large/bulk items that may require pickup arrangements. * Perform regular inventories of maintenance and grounds equipment and supplies to advise Community Manager of equipment and supply needs. * Maintain order and appearance of garage and storage areas. * Maintain all maintenance and grounds equipment to keep it clean and cared for. * Comply with national, state and local health and safety laws to reduce accident occurrences and to protect residents, the company, team members and vendors. * Perform seasonal pre-maintenance service on a timely basis. * Remain available for "on call" duties as needed. * Participate in the refurbishing of Community Owned homes. * Perform repairs and maintain the community water and sewer lines. * Perform other duties as assigned. Minimum Requirements Responsibilities: * Performs assigned work orders, as well as preventative maintenance on the property. * Completes the "make-ready" process to prepare vacant units for leasing and new move-ins. * Assists in maintaining the grounds, common areas, and amenities by picking up trash and debris. * Documents work orders in a timely, accurate, and complete fashion to ensure proper tracking. * Maintains proper inventory of materials, supplies, equipment, tools, and other items. * Ensures to consistently provide a high level of customer service to tenants, vendors and staff. * Remains available for "on-call" duties as needed. Job Requirements: * High School Diploma or GED required. * Knowledge of plumbing, electrical, appliance repairs, HVAC, and carpentry is a plus. * Valid operator's license. * Ability to lift or to move up to 75 pounds. * Ability to bend, stretch, twist, walk continuously, and access restricted spaces. * Ability to tolerate exposure to various chemical compounds We are Proud to Provide Our Service Technicians with: * Competitive compensation * Access to benefits including medical, dental and vision insurance * Short-term and long-term disability * Life insurance * Generous paid time off and holidays * Flexible spending account * 401K w company match
$26k-33k yearly est. 8d ago
Butler Ambassador
KW Property Management Careers 4.7
Miami, FL job
Anticipate the personal needs of residents and execute all requests in a timely fashion. Be instrumental in creating a luxury environment and executing five-star service exceeding expectations in customer service. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Acts as the owner/resident's liaison between all aspects of the association. Respect all owner/residents' privacy, information, perspective, priorities, times, and resources. Maintain a warm and friendly demeanor at all times. Attends to owner/resident's personal and domestic needs including, but not limited to: Escort to and from the unit; attending to (carrying) the owner/resident/resident's belongings, if needed/requested. Preparation of unit for owner/resident arrival this includes stocking any groceries the owner/resident arranged to have delivered to the property and if approved by owner/resident, conduct a Unit Wellness Check. Service the owner/residents and guests with beverage requests in the Grand Lobby. Make reservations for dining, events or similar, ensuring that all necessary information is recorded properly, if requested. Call and confirm reservations for special events, dining, youth activities, spa, fitness, and any other needed follow up for any events, if requested. Arrange for special requests for owner/resident, to include airline reservations, ground transportation, hotel accommodations, tickets to major events, golf outings, tours, ordering and delivery of flowers and baskets, and any other services that would accommodate the owner/resident's needs, if requested. Resolve all owner/residents' concerns promptly. If unable report to management immediately for assistance. Conduct all services for the association as an ambassador - with integrity and in a professional manner at all times Approach all encounters with residents, guests, and fellow employees in a gracious, attentive, courteous, and service-oriented manner. Establish relationships with local merchants and service providers as needed. Take part in maintaining a clean working environment. Maintain regular attendance in compliance with KWPM's standards, as required by the employee handbook, scheduling, which will vary according to the needs of the Association. Maintain the highest standards of personal appearance and grooming, which include but not limited to, wearing proper attire and approved uniform. Maintain professional relationship with residents and guests- directly responsible for owner/resident satisfaction. Maintain a clean and organized working environment- the Butler provides a lasting impression to all guests and residents of the Association. Provides quality service to residents and guests. Produces any needed communications to meet Association request/needs. Supervision Employee reports directly to the Manager of Operations or in their absence directly to the Assistant General Manager of the community. Competencies Positive attitude and good communication skills, with excellent grooming standards. Commitment to delivering a high level of customer service. Flexibility to respond to a variety of different work situations and ability to work on your own. Work Environment The work environment will be indoors and outdoors, depending on the needs of the guest. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 40 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Position Type/Expected Hours of Work This is a full-time non-exempt position, average 40 hours a week. Will be required to come in for emergency situations. This schedule may change to accommodate the business needs of the property. Required Education and Experience Previous working experience as a Butler or Assistant Butler; minimum 3 years of experience. Working knowledge with computers and software used in an office environment. Must be able to communicate well and convey information and ideas clearly. Must be creative and enjoy creating a luxury lifestyle that is fun and safe for residents. Must consistently exhibit the CAN-DO attitude. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. KW Property Management & Consulting is a drug-free workplace. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
$27k-43k yearly est. 60d+ ago
District Manager (North Dade/Broward Region)
KW Property Management Careers 4.7
Sunny Isles Beach, FL job
The District Manager position for North Dade and Broward is fundamental to client retention, which includes the association Board of Directors and/or the Developer to manage the account and facilitate solutions to operational problems within the community. Provides management, direction, and leadership to ensure the accounts are maintained and operated in accordance with KWPM standards and established community's objectives. The District Manager provides leadership to Property Managers; ensures that the highest quality of customer service is provided at all of the delivery systems within the division; provides administrative support in areas of compliance, policies and procedures. Duties and Essential Functions include the following Build and maintain a positive client relationship with the BOD, Unit Owners, Residents, Vendors and Staff Members. Monitor properties within portfolio to ensure compliance to company standards. Review monthly compliance reports and coach and mentor Property Manager to meet standards. Conduct weekly one-on-one meetings with the property managers Monitor the cash flow and overall financial health of the client. Provide financially sound recommendations on capital improvement projects; as well as, review the status of delinquencies / collection efforts. Monitor key critical professional service contracts - insurance and legal services; and contributes as needed in any major procurement process for construction, maintenance and/or supplies required from client. Assist in recruiting, training, and developing a highly motivated and effective team of property managers. Provide guidance, leadership and coaching to property managers and other direct reports. Communicates changes in policy and procedures to clients and property managers. Acquires and maintains current knowledge of state and regulatory agency statutes and each client's community document, policies, and procedures. Provide constructive and timely performance evaluations. Process promotions, transfer, disciplinary actions, and terminations of the direct reports, in accordance with company policy. Other duties may be assigned to meet business needs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Competencies; Problem Solving/Analysis Customer/Client Focus Leadership Project Management Communication Proficiency Business Acumen Required Education and Experience 4-year college degree Must possess strong managerial background Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail. Ability to read, analyze, and interpret technical procedures, financial statements / audits, blueprints, regulations or documents with a similar degree of complexity. Must be proficient and have good working understanding of latest technologies; such as but not limited to Office 365 Employee is sometimes required to work for extended periods of times being flexible in the hours which could include nights and weekends. Must have a valid Florida driver's license. Must have the ability to react and address all emergency situations in a timely manner. Must be available to handle emergency calls. Preferred Experience Active CAM license strongly preferred Minimum four (4) years of experience in Community Association Management and possess or secure CAI designation of CMCA or higher within 12 months from engagement by KWPM Supervisory Responsibility This position manages team members and is responsible for leadership, performance management and hiring of the team members within its portfolio. Work Environment While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee will be required lift objects up to 25 lbs. The position requires walk-throughs of the properties within the portfolio to identify any inconsistencies of the company standards. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 25 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Position Type/Expected Hours of Work This is a full-time exempt position (salaried). Typically, 8 hours a day. Evening and weekend work may be required as job duties demand. This schedule may change to accommodate the business needs of the company Travel This position requires up to 60% travel. Travel is primarily locally during the business day, although some out of the area travel and overnight may be expected. Position Supervision Employee reports directly to the Vice President Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$66k-94k yearly est. 36d ago
Concierge
KW Property Management Careers 4.7
Miami Beach, FL job
The Concierge will work directly in the Concierge Office alongside the Chief Concierge, with a specialized focus on the Lifestyle component. This role is responsible for planning and executing activities, events, and parties, while staying informed about the local Miami Beach and greater Miami event and dining scene. The Concierge will ensure a superior social experience for the community, working closely with residents and on-site staff to achieve this goal. Essential Functions: Event Planning and Execution: Schedule and organize complex activities such as meetings, special events, and property lifestyle programs. Assist in planning events by acquiring entertainment, caterers, decorations, and other necessary requirements. Ensure all events are within the approved budget and meet property standards. Resident Engagement: Build a high level of involvement by residents in all activities and special events. Be available to residents to answer questions, consider new ideas, and respond to social activity needs. Proactively develop and propose solutions to problems and anticipate the needs of members. Community Networking: Interact with local organizations to network and promote the community. Establish relationships with local merchants and service providers. Concierge Services: Greet guests in a friendly and courteous manner. Provide directions, restaurant suggestions, and arrange special requests for residents. Conduct all concierge services with integrity and professionalism. Administrative Duties: Maintain a reservation calendar and registration list for all activities, classes, and events. Coordinate and track important dates and meetings. Assist with producing minutes for Committee and Board Meetings. Create and coordinate monthly newsletters and update website information. Competencies: Strong interpersonal, customer service, planning, and organizational skills. Problem Solving/Analysis, Leadership, and Teamwork Orientation. Communication Proficiency, both oral and written. Ability to multi-task, set, and manage priorities. Creative, caring, and able to work under high-pressure situations. Work Environment: This position operates in a luxury, high-end residential community, both indoors and outdoors. The environment will be busy and loud during events, requiring the use of standard office equipment. Physical Demands: The employee is required to sit, stand, reach, lift, bend, kneel, stoop, climb, push, and pull items weighing up to 30 pounds. Must have manual dexterity, auditory and visual skills, and the ability to follow written and oral instructions. Position Type/Expected Hours of Work: This is a full-time, non-exempt position with a flexible schedule, including early mornings, late nights, and weekends. Travel: Minimal local travel is required for purchasing or renting equipment and attending meetings or training sessions. Required Education and Experience: Bachelor's degree preferred. Minimum 3 years of experience in a related position, including 1 year in a social or recreational program. Knowledgeable with computer software programs, including MS Office Suite. Bilingual in Spanish may be required in some communities. This role combines the responsibilities of a Lifestyle Director and a Concierge, ensuring a seamless and luxurious experience for residents while maintaining a vibrant and engaging community atmosphere.
$25k-32k yearly est. 60d+ ago
Director of Developer Services
KW Property Management Careers 4.7
Miami, FL job
The Director of Developer Services is an experienced leader who provides management, direction, leadership, and oversight to ensure the developer relationships and accounts are maintained and operated in accordance with the company standards and established community objectives. As a team member of KW PROPERTY MANAGEMENT & CONSULTING (KWPMC), you are expected to understand and support the mission statement of the company and practice our GREAT values every day. These values include but are not limited to greeting and smiling; showing respect with name recognition and eye contact; accepting the empowerment to exceed everyone's expectations and showing enthusiasm for your position and duties; being accountable to show a positive attitude and accountable for your actions; and be trustworthy in your duties and transparent in everything you do. These are our GREAT values and part of your work practices and expected as part of your daily activities while working at KW Property Management and Consulting. Job Summary The Director of Developer Services is an experienced leader who provides management, direction, leadership, and oversight to ensure the developer relationships and accounts are maintained and operated in accordance with the company standards and established community objectives. This position will work with Developer representatives prior to opening the project up to TCO and maintain quality assurance and support through turnover. The position is responsible for budget deliverables, developing programs and systems to support the strategic direction and aligning business plans with organizational objectives. This position will report directly to the Senior Director of Developer Services. Job Duties and Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Creation of project budgets that align with the vision of the client as well as KWPM. Strategic planning and execution to enhance profitability, productivity and efficiency throughout the company's operations. Develop and direct the management of the client to ensure customer satisfaction. Identify any issues that may lead to client terminating the contract. Implement processes and systems that will generate higher productivity and revenues. Review the standard operating procedures (SOPs), templates, and forms of the department, and develop new SOP's, templates, and forms for the project. Develop and direct the management of the headquarters support departments (transitions, banking, accounting, technology, etc.) and District Managers to ensure that all operational systems are continuously evaluated for proper operation, relevance and utilization. Interact regularly with executive team and individual department heads to ensure that company's operational priorities are aligned with total company direction. Continually investigate and introduce process improvement measures and presents suggestions to Senior Director and for consideration. Build and maintain relationships with Developer throughout the project, including after hand-off to the operations team. Competencies needed for the role; Leadership. Customer/Client Focus. Organizational Skills. Problem Solving/Analysis. Strategic Thinking Business Acumen Collaboration Diversity and Inclusion Teamwork Orientation Budget Preparation Communication, both oral and written, and ability to use proper grammar and proofread and edit documents. Ability to multitask, work with various clients and projects simultaneously Ability to meet deadlines based on business demands Ability to recruit, hire and train managers and startup staff Job Requirements Bachelor's degree required Five (5) years of related experience to the job duties of this role. Must have five (5) years of experience managing teams and projects. Must have a valid Florida driver's license Must possess strong managerial background Ability to read, analyze, and interpret technical procedures, financial statements / audits, regulations or documents with a similar degree of complexity. Must be proficient and have good working understanding of latest technologies; such as but not limited to Microsoft Office and build knowledge & adeptness in application in response to in-house trainings. Employee is sometimes required to work for extended periods of times being flexible in the hours which could include nights and weekends. Must have the ability to react and address all emergency situations in a timely manner. Must be available for all emergency calls. Physical Demands This job operates in an office setting and on construction sites. Team member will visit sites that are mixed-use projects, condominium high-rise buildings, and homeowner associations that may have food and beverage operations on-site. The sites will have moderate to loud noise and may be under construction. The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to write, talk and hear. The employee is frequently required to stand, walk, use hands to finger, handle, or feel, and reach with hands and arms. The employee will be required to lift objects up to 25 lbs. The position requires walk-throughs of the properties within the portfolio to identify any inconsistencies of the company standards. Job Schedule This is a full-time, exempt (salaried) position. Evening and weekend work may be required as job duties are in demand. This schedule may change to accommodate the business needs of the company. Travel Requirements This position requires travel. Travel is primarily locally during the business day, although some out of the area travel and overnight may be expected.
$64k-94k yearly est. 20d ago
Assistant Real Estate Manager
RHP Properties 4.3
Homestead, FL job
Job Code: Assistant Community Manager (FT) City: Homestead State: FL Country: United States of America Description Exciting opportunity to join our team as an Assistant Real Estate Manager for a brand new manufactured home community located in Homestead, Florida! We are seeking an experienced, motivated and customer-focused Assistant Real Estate Manager to join our team in Homestead, Florida. In this role, you will be responsible for providing administrative, marketing, sales and customer support. Key Responsibilities: * Greet all customers with a polite, professional demeanor. * Answer community office telephone calls promptly and professionally, provide requested information for telephone inquiries. * Develop and maintain community relationships. * Use Microsoft Office to produce and present documents. * Assist the Community Manager in entering data into the management software program. * Assist the Community Manager in completing guest cards and entering lead information in the Link System. "Leads" include but are not limited to people interested in purchasing Bayshore Homes or Bayshore Brokered Homes, moving a home into the community and etc. * Maintain all community office files according to company policy, including state and local requirements. * Inventory, order and verify receipt of office supplies. Coordinate maintenance of office equipment to ensure continuous customer sales and service. * Document telephone conversations, visits, and presentations to maintain existing customers and to build a book of business of potential residents for property management. * Work in conjunction with the Community Manager in new and used home sales. Present homes to potential residents as needed. * Ensure residents' privacy and property preservation. * Comply with Federal, State, and Local regulatory requirements to protect the interest of the company and to avoid discrimination of residents, vendors and team members. * Perform other duties as assigned Minimum Requirements * 1 year of office experience required. * 1-year sales experience preferred. * High School Diploma or GED required * Ability to multitask and be a team player in a fast-paced environment. * Fluent in English & Spanish * Working knowledge of Microsoft Office, specifically Excel, Word, and Outlook. * Ability to lift 25 pounds. * Valid driver's license. This is a full-time position offering competitive pay plus high commission potential. Benefits include: * Medical, dental, and vision insurance plans * Generous PTO policy and Paid Holidays * Company paid Life insurance, AD&D Insurance * Company paid Short-Term and Long-Term Disability plans * 401(k) retirement plan with a generous company matching program
$54k-71k yearly est. 8d ago
Groundskeeper (Floater)
KW Property Management Careers 4.7
Doral, FL job
The Groundskeeper is required to maintain the clean and neat appearance of assigned areas, focusing on the exterior of the property and its grounds. JOB DUTIES AND RESPONSIBILITIES: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Empty and clean ashtrays, and transport other trash and waste to disposal areas. Sweep, scrub, wax, and/or polish floors and individual building common areas, using brooms, mops, and/or power scrubbing, power washing and waxing machines. Keep storage areas and carts well-stocked, clean, and tidy. Complete all required forms and work orders. Routinely inspect common areas to ensure they are maintained clean and in an aesthetically appealing condition by painting when necessary. Maintain assigned equipment in good working condition. Remove debris from driveways, garages, and swimming pool areas. Wash outdoor walls, ceilings, and woodwork, waxing and polishing as necessary. Report any and all maintenance items which include, but is not limited to, burned out lights, leaks, broken equipment to the Building Maintenance Department. Observe precautions required to protect Residents, guests and property, and report damages, theft, and found articles to supervisors. Properly utilize new equipment and follow safety procedures prior to using this equipment. Position requires exposure to the outdoor climate and weather conditions. Moderate noise level. Ability to work with and around chemical cleaning solutions Ability to stand for extended periods of time, walk and climb stairs, climb ladders, crawl in small and tight spaces; stoop and/or kneel; lift and/or move and/or carry up to 20 pounds or more in the work environment. Ability to handle, finger, grasp and feel objects and equipment. Ability to reach with hands and arms. Ability to quickly and easily navigate the property/building as required, meeting the job functions. Ability to repeat various motions with the wrists, hands and fingers. Expected Hours of Work Days and hours of work will be determine at the work location. This schedule may change to accommodate the business needs of the company JOB REQUIREMENTS Minimum two (2) years working in groundskeeping or janitorial. Knowledge of cleaning and sanitation products. Must have the ability to react and address all emergency situations in a timely manner. Effective written and verbal communication skills. Employee reports directly to the supervisor of the department. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$24k-29k yearly est. 60d+ ago
Maintenance Manager
KW Property Management Careers 4.7
Miami Beach, FL job
The Maintenance Manager oversees the maintenance and groundskeeping departments and is responsible for supervising team members' work in all assigned areas. The manager is the key liaison between the maintenance team and upper management. Teamwork is always expected and required at all times. The requirements listed below are representative of the knowledge, skill, and/or ability required for this position; however, this description and quantity of duties is subject to change at any time by the General Manager. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As a key employee liaison between the client and KWPM services & internal support staff, the Maintenance Supervisor must perform the job duties with a view toward projecting a professional and competent image: Service to the customer in a friendly and outgoing manner is essential, while timeliness and professional appearance are key. The position is fundamental to the operational functions of the Property and as such requires established organizational skills, with attention to detail and solid time management, and good interpersonal skills. Below are some fundamental responsibilities of the job; Supervises and assigns tasks to the maintenance and groundskeeping staff. Orders, maintains inventory and keeps full stock of materials needed to complete work orders. Ensures work orders are updated and completed in a timely manner. Controls and maintains costs while staying within the yearly budget. Motivates and encourages staff to comply with company's safety standards. Works with management on planning budget, payroll projections, and expenses. Schedules and creates daily and weekly activity log and task lists for maintenance and groundskeeping departments. Manages department schedules with an emphasis on managing overtime. Maintains and upholds standards and expectations of the company and community. Supervises work performed by property vendors to ensure completion. Maintains records of scheduled maintenance procedures. Obtains estimates for supplies and repair parts. Order parts and supplies as needed. Supervises staff's work to ensure common areas are maintained clean and free from debris. Supervises trash pick-up of all common areas and property. Responds to emergency maintenance requests as required. Reports deficiencies and repair needs around the property as observed. Promotes a safe working environment by observing all State, Federal and company safety rules, standards, and precautions. Collaborates with other departments in preparing rooms for meetings, and arranging decorations, and furniture for social or business functions. Other duties as assigned. Supervisory Responsibility; This position will supervise the Maintenance department. Work Environment While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration. The employee is occasionally exposed to a variety of extreme conditions at construction job sites. The noise level in the work environment and job sites can be loud. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Position Type/Expected Hours of Work This is a full-time position. Days and hours of work will be determined by the property. This schedule may change to accommodate the business needs of the property. Travel There may be some travel for meetings and trainings. Required Education and Experience Minimum two (2) years general experience in building trades, repair and replacement maintenance or handy work. Experience in supervising team members. Position requires occasional exposure to the outdoor climate and weather conditions. Must have the ability to drive for work purposes in case there is a need for the property urgently. Must have the ability to react and address all emergency situations in a timely manner. Must be available for emergency calls. Effective written and verbal communication skills. Must be able to provide professional written reports and make recommendations to the Property Manager and the Client on the maintenance needs of the property. Position Supervision Employee reports to the Property Manager of the Association. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$43k-59k yearly est. 60d+ ago
Pool Attendant
KW Property Management Careers 4.7
Miami Beach, FL job
Pool Attendant is responsible for maintaining a safe and clean aquatic recreational area for guests or residents. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Welcome and greet residents and their guests. Open entry and exit doors to and from the amenities as needed. Set up umbrellas, lounge chairs, cabanas, side tables, and other pool equipment as needed. Assist residents with the same. Ensure water dispensers and skin care products are readily available and monitored for refills throughout the shift. Fold towels daily to be offered to the residents. Ensure residents are complying with Association Rules and Regulations. Report any malfunctioning equipment immediately to Supervisor. Remove dirty towels and trash. Maintain and organize the pool furniture. Complete daily check list. Work Environment The position will be mostly outdoors, near a pool. Moderate noise level. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 25 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. This position will require long periods of standing and walking, as well as working outdoors. Position Type/Expected Hours of Work This is a non-exempt (hourly) position. Days and hours will be determined by the property. The schedule may change to accommodate the business needs of the property. Required Education and Experience Prior experience in a related position. Experience at a luxury property or hotel is strongly preferred. High School Diploma or Equivalent. The ability to work in a busy, luxury, and fast-paced environment. Must convey a positive and “can-do” attitude at all times, including during highly stressful situations. Must be able to work well in a collaborative environment with various team members in other departments. Must be able communicate effectively with other team members and guests. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$23k-28k yearly est. 60d+ ago
Butler Ambassador
KW Property Management Careers 4.7
Miami, FL job
Anticipate the personal needs of residents and execute all requests in a timely fashion. Be instrumental in creating a luxury environment and executing five-star service exceeding expectations in customer service. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Acts as the owner/resident's liaison between all aspects of the association. Respect all owner/residents' privacy, information, perspective, priorities, times, and resources. Maintain a warm and friendly demeanor at all times. Attends to owner/resident's personal and domestic needs including, but not limited to: Escort to and from the unit; attending to (carrying) the owner/resident/resident's belongings, if needed/requested. Preparation of unit for owner/resident arrival this includes stocking any groceries the owner/resident arranged to have delivered to the property and if approved by owner/resident, conduct a Unit Wellness Check. Service the owner/residents and guests with beverage requests in the Grand Lobby. Make reservations for dining, events or similar, ensuring that all necessary information is recorded properly, if requested. Call and confirm reservations for special events, dining, youth activities, spa, fitness, and any other needed follow up for any events, if requested. Arrange for special requests for owner/resident, to include airline reservations, ground transportation, hotel accommodations, tickets to major events, golf outings, tours, ordering and delivery of flowers and baskets, and any other services that would accommodate the owner/resident's needs, if requested. Resolve all owner/residents' concerns promptly. If unable report to management immediately for assistance. Conduct all services for the association as an ambassador - with integrity and in a professional manner at all times Approach all encounters with residents, guests, and fellow employees in a gracious, attentive, courteous, and service-oriented manner. Establish relationships with local merchants and service providers as needed. Take part in maintaining a clean working environment. Maintain regular attendance in compliance with KWPM's standards, as required by the employee handbook, scheduling, which will vary according to the needs of the Association. Maintain the highest standards of personal appearance and grooming, which include but not limited to, wearing proper attire and approved uniform. Maintain professional relationship with residents and guests- directly responsible for owner/resident satisfaction. Maintain a clean and organized working environment- the Butler provides a lasting impression to all guests and residents of the Association. Provides quality service to residents and guests. Produces any needed communications to meet Association request/needs. Employee reports directly to the Operations Manager or in their absence directly to the Assistant General Manager of the community. Competencies Positive attitude and good communication skills, with excellent grooming standards. Commitment to delivering a high level of customer service. Flexibility to respond to a variety of different work situations and ability to work on your own. Work Environment The work environment will be indoors and outdoors, depending on the needs of the guest. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 40 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Position Type/Expected Hours of Work This is a full-time non-exempt position, average 40 hours a week. Will be required to come in for emergency situations. This schedule may change to accommodate the business needs of the property. Required Education and Experience Bachelor's degree in Hospitality Management Previous working experience as a Butler or Assistant Butler; minimum 3 years of experience. Working knowledge with computers and software used in an office environment. Must be able to communicate well and convey information and ideas clearly. Must be creative and enjoy creating a luxury lifestyle that is fun and safe for residents. Must consistently exhibit the CAN-DO attitude. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
$27k-43k yearly est. 60d+ ago
District Manager
KW Property Management Careers 4.7
Miami, FL job
Position is fundamental to client retention, which includes the association Board of Directors and/or the Developer to manage the account and facilitate solutions to operational problems within the community. Provides management, direction, and leadership to ensure the accounts are maintained and operated in accordance with KWPM standards and established community's objectives. The District Manager provides leadership to Property Managers; ensures that the highest quality of customer service is provided at all of the delivery systems within the division; provides administrative support in areas of compliance, policies and procedures. Duties and Essential Functions include the following Build and maintain a positive client relationship with the BOD, Unit Owners, Residents, Vendors and Staff Members. Monitor properties within portfolio to ensure compliance to company standards. Review monthly compliance reports and coach and mentor Property Manager to meet standards. Conduct weekly one-on-one meetings with the property managers Monitor the cash flow and overall financial health of the client. Provide financially sound recommendations on capital improvement projects; as well as, review the status of delinquencies / collection efforts. Monitor key critical professional service contracts - insurance and legal services; and contributes as needed in any major procurement process for construction, maintenance and/or supplies required from client. Assist in recruiting, training, and developing a highly motivated and effective team of property managers. Provide guidance, leadership and coaching to property managers and other direct reports. Communicates changes in policy and procedures to clients and property managers. Acquires and maintains current knowledge of state and regulatory agency statutes and each client's community document, policies, and procedures. Provide constructive and timely performance evaluations. Process promotions, transfer, disciplinary actions, and terminations of the direct reports, in accordance with company policy. Other duties may be assigned to meet business needs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Competencies; Problem Solving/Analysis Customer/Client Focus Leadership Project Management Communication Proficiency Business Acumen Supervisory Responsibility This position manages team members and is responsible for leadership, performance management and hiring of the team members within its portfolio. Work Environment While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee will be required lift objects up to 25 lbs. The position requires walk-throughs of the properties within the portfolio to identify any inconsistencies of the company standards. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 25 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Position Type/Expected Hours of Work This is a full-time exempt position (salaried). Typically, 8 hours a day. Evening and weekend work may be required as job duties demand. This schedule may change to accommodate the business needs of the company Travel This position requires up to 60% travel. Travel is primarily locally during the business day, although some out of the area travel and overnight may be expected. Required Education and Experience 4-year college degree Must possess strong managerial background Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail. Ability to read, analyze, and interpret technical procedures, financial statements / audits, blueprints, regulations or documents with a similar degree of complexity. Must be proficient and have good working understanding of latest technologies; such as but not limited to Office 365 Employee is sometimes required to work for extended periods of times being flexible in the hours which could include nights and weekends. Must have a valid Florida driver's license. Must have the ability to react and address all emergency situations in a timely manner. Must be available to handle emergency calls. Preferred Experience Active CAM license strongly preferred Minimum four (4) years of experience in Community Association Management and possess or secure CAI designation of CMCA or higher within 12 months from engagement by KWPM Position Supervision Employee reports directly to the Vice President Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$66k-94k yearly est. 60d+ ago
Groundskeeper
KW Property Management Careers 4.7
Key Biscayne, FL job
The Groundskeeper is required to maintain the clean and neat appearance of assigned areas, focusing on the exterior of the property and its grounds. As a team member of KW PROPERTY MANAGEMENT & CONSULTING, you are expected to understand and support the mission statement of the company and practice our GREAT values every day. These values include but are not limited to greeting and smiling; showing respect with name recognition and eye contact; accepting the empowerment to exceed everyone's expectations and showing enthusiasm for your position and duties; being accountable to show a positive attitude and accountable for your actions; and be trustworthy in your duties and transparent in everything you do. These are our GREAT values and part of your work practices and expected as part of your daily activities while working at KW Property Management and Consulting. JOB DUTIES AND RESPONSIBILITIES: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Empty and clean ashtrays, and transport other trash and waste to disposal areas. Sweep, scrub, wax, and/or polish floors and individual building common areas, using brooms, mops, and/or power scrubbing, power washing and waxing machines. Keep storage areas and carts well-stocked, clean, and tidy. Complete all required forms and work orders. Routinely inspect common areas to ensure they are maintained clean and in an aesthetically appealing condition by painting when necessary. Maintain assigned equipment in good working condition. Remove debris from driveways, garages, and swimming pool areas. Wash outdoor walls, ceilings, and woodwork, waxing and polishing as necessary. Report any and all maintenance items which include, but is not limited to, burned out lights, leaks, broken equipment to the Building Maintenance Department. Observe precautions required to protect Residents, guests and property, and report damages, theft, and found articles to supervisors. Properly utilize new equipment and follow safety procedures prior to using this equipment. Position requires exposure to the outdoor climate and weather conditions. Moderate noise level. Ability to work with and around chemical cleaning solutions Ability to stand for extended periods of time, walk and climb stairs, climb ladders, crawl in small and tight spaces; stoop and/or kneel; lift and/or move and/or carry up to 20 pounds or more in the work environment. Ability to handle, finger, grasp and feel objects and equipment. Ability to reach with hands and arms. Ability to quickly and easily navigate the property/building as required, meeting the job functions. Ability to repeat various motions with the wrists, hands and fingers. Expected Hours of Work Days and hours of work will be determine at the work location. This schedule may change to accommodate the business needs of the company JOB REQUIREMENTS Minimum two (2) years working in groundskeeping or janitorial. Knowledge of cleaning and sanitation products. Must have the ability to react and address all emergency situations in a timely manner. Effective written and verbal communication skills. Employee reports directly to the supervisor of the department. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$24k-29k yearly est. 9d ago
Property Manager (Luxury Condo)
KW Property Management Careers 4.7
West Palm Beach, FL job
Provides management, direction, and leadership to ensure the property is maintained and operated in accordance with KWPM objectives. Property Managers are certified and licensed by the State of Florida for Community Property Manager (CAM). Job Complexity & Critical Skills As the key employee liaisons between the client, KW Property Management, and internal support staff, the Property Manager must perform the job duties with a view toward projecting a professional and competent image: Service to the customer in a friendly and outgoing manner is essential, while timeliness and professional appearance are key. The position is fundamental to all functions of the community and includes working closely with the Association Board of Directors and/or the Developer to manage and operate the community, facilitate solutions to problems within the community. Strong management skills, customer service skills, and supervisory skills are required. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Demonstrate a positive, professional and client-oriented attitude about the company with coworkers, residents, owners, clients and the public; whether contact is by mail, telephone or in person. Constantly strive for improvements in work process and results to better meet client's expectations. On assigned properties, act as the company's primary coordinator to assure that the company's efforts fully meet and exceed contractual property management obligations. Prepare annual budget for the association. Analyze and distribute monthly financial statements including operating variances from budget, cash management and strategies for collection of receivables. Maintain complete and accurate property files and records, according to department systems, with an emphasis on documentation for future reference. Coordinate with headquarters support staff on management company procedures for processing and distributing information. Provide prompt, detailed and accurate general status reports on all properties assigned. Supervise on-site team members. Develop specifications and continually evaluate service needs and performance in all areas of maintenance and management. Encourages staff to behave in a professional manner and comply with company's safety standards. Motivates staff to work as a team. Establish and maintain collaborative working relationships between departments, with coworkers and particularly with other members of a project team. Prepare for team meetings, in advance, and act as chairperson for the meeting. Acquires and maintains current knowledge of state and regulatory agency statutes and each client's community documents, policies, and procedures. Initiates contact with new resident representatives to coordinate the move-in process, provides an introduction and orientation to the staff and building, reviews available services, and reviews the building rules and regulations. Sets and adheres to the highest standards of performance and instills them in the staff by personal follow-up to insure that the service is being delivered. Responds to phone calls and correspondence in a timely and professional manner. Maintain a professional relationship with the BOD, Unit Owners, and vendors. Ability to run a BOD meeting when necessary according to Roberts Rules of Order. Creates a management report, which depicts an update on administrative items, a financial overview, actual condition of the property, progress of specific projects, and makes clear and concise recommendations. Prepares professional presentations of reports, action plans, budgets, bid analysis, etc. Supports the KWPM's GREAT values, philosophy, goals and adheres to KWPM policies. Organizes time effectively and successfully balances the competing demands of multiple projects. Attends monthly Manager's meeting. Maintain and uploads all documents into the management support systems accurately and update accordingly. Monitors contracts regularly. Evaluate and negotiate all contracts effectively. Ensure all vendors provide a certificate of insurance naming the Association and KW Property Management as additional insured and certificate holder. Obtain copy of all business licenses from vendors. Update all documents accordingly. Maintain accurate records, files and communication pertinent to the Association office. Organizes all files and policies as per the company's standards. Update Association communication regularly - Update menu boards, prepare Association newsletter, update Association web-site. Processes violations, work orders, architectural control applications, lease applications, and sale applications regularly on a monthly basis as required. Possesses all knowledge of assets cash balances and availability of funds for projects. Cash flow management for capital improvement. Monitors aging report, timely legal action, and updated collection module on a timely basis. Keeps up to date equipment maintenance logs, inventory, and update preventive maintenance manual quarterly. Competencies: Communication Proficiency Business Acumen. Customer/Client Focus. Decision Making. Financial Management. Results Driven. Supervisory Responsibility: This position will be responsible in managing the staff on-site Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee will need to walk the property on a daily basis which will include climbing stairs. Position Type/Expected Hours of Work This is a full-time exempt position. Days and hours of work are Monday through Friday. Business hours will be determine by the client's needs. Travel There will be some travel to attend training and/or meetings, locally. Required Education and Experience Must have a strong working knowledge of customer service principles and practices. Ability to read, analyze, and interpret technical procedures, leases, regulations, or documents with a similar degree of complexity. Must be proficient and working knowledge of Microsoft Office Applications. Must have a Florida CAM license. Must have a valid FL Driver's license. Employee is sometimes required to work for extended periods of times; being flexible in the hours which could include nights and weekends. Must have the ability to react and address all emergency situations in a timely manner. Some locations will require bi-lingual in English and Spanish Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$42k-54k yearly est. 60d+ ago

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