Firstservice Residential California, Inc. jobs in Kissimmee, FL

As the key employee liaisons between the client and KWPM services & internal support staff, the Administrative Assistant must perform the job duties with a view toward projecting a professional and competent image: Service to the customer in a friendly and outgoing manner is essential, while timeliness and professional appearance are key. The position is fundamental to the administrative and operational functions of the Company/Property and as such requires established organizational skills, with attention to detail and solid time management, and good interpersonal skills. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Assist in the daily operation of the management office and administrative duties following established Company procedures and guidelines. Perform administrative assistant functions including but not limited to: record keeping, filing, mail collection and distribution, word processing, data entry, maintain and replenish office supplies, and other essential needs as required. Maintain, update, type, and coordinate account information in computer database. Research any owner discrepancies regarding payment to accounts. Coordinate and track important dates and meetings, such as turnover, annual, and budget meetings. Ensure that the telephone is answered properly and messages are handled courteously, accurately, and responded to in a timely manner. Ensure that emails are responded to within 24 hours. Ensure that all mail (i.e. Fed Ex, UPS, USPS) is picked up daily. Provide and maintain: architectural approvals, maintenance requests, sale/lease information, as well as any other forms specific to the property that may be developed. Reservation & coordination of conference room events. Special projects as instructed. Work Environment This position will be located indoors and in an office setting. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 20 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Position Type/Expected Hours of Work This is a full-time non-exempt (hourly) position. Days and hours of work will be determine based on the business needs of the property. This schedule may change to accommodate the business needs of the property. Travel Minimal travel will be required for this position. Travel will be to attend meetings and trainings at an off-site location, generally within the city limits of the job site. Prior experience in a related position; a minimum of 1-year experience. Working knowledge of computer and associated programs; MS Office Suite. Ability to multi-task, set, and manage priorities. Excellent communication and listening skills in order to interact with a diverse and multi culture population. Keyboarding ability with accuracy at 45-50 words per minute. Must function in team organized environment. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

The Housekeeper is required for maintaining the clean and neat appearance of all assigned areas in this beautiful active lifestyle HOA Community in Groveland, FL. In addition, the Housekeeper is responsible for reporting all issues to the management team including problem items that may not be in the list of responsibilities. This description and quantity of duties is subject to change at any time by the onsite management team. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Clean hallways, lobbies, lounges, restrooms, corridors, common rooms (party room, fitness center) and other work areas so that health standards are met. Clean rugs, carpets, upholstered furniture, and/or draperies, using vacuum cleaners and/or shampooers. Empty wastebaskets, empty and clean outdoor ashtrays, and transport other trash and waste to disposal areas. Carry toilet items, and cleaning supplies, using wheeled carts. Sweep, scrub, wax, and/or polish floors, using brooms, mops, and/or powered scrubbing and waxing machines. Dust and polish furniture and equipment. Keep storage areas and carts well-stocked, clean, and tidy. Wash windows, walls, ceilings, doors and woodwork, waxing and polishing as necessary. Report any and all maintenance items that include, but is not limited to, burned out lights, leaks, broken equipment to the Building Maintenance Department. Disinfect equipment and supplies, using germicides or steam-operated sterilizers. Dust window blinds. Observe all State, Federal and Company safety standards/precautions while performing task in order to maintain a safe work environment. Observe precautions required to protect Residents, guests and property, and report damage, theft, and found articles to supervisors. Prepare rooms for meetings, and arrange decorations, and furniture for social or business functions. Properly utilize new equipment and follow safety procedures prior to using this equipment. Respond to emergency maintenance requests as required. Work Environment The housekeeper performs their work in an HOA resort environment. While primarily responsible for the cleaning of common areas and waiting areas, they will need to have the ability to work around chemical cleaning solutions. Position requires exposure to the outdoor climate and weather conditions. Physical Demands Ability to stand for extended periods of time, walk and climb stairs, climb ladders, crawl in small and tight spaces; stoop and/or kneel; lift and/or move and/or carry up to 20 pounds in the work environment. Ability to push cleaning equipment up to 30 lbs. Ability to handle, finger, grasp and feel objects and equipment. Ability to reach with hands and arms. Ability to repeat various motions with the wrists, hands and fingers. Position Type/Expected Hours of Work Non-exempt position (hourly) and the schedule will be determine at each property/location to suit the business needs of the community. This schedule may change to accommodate the business needs of the property. Required Education and Experience At least one year experience in managing and supervising a housekeeping department. Knowledge of cleaning and sanitation products and how to properly use them. Ability to use standard cleaning equipment within a resort building; vacuum cleaner, floor polisher, cleaning cart, etc. Must have the ability to react and address all emergency situations in a timely manner. Effective written and verbal communication skills. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Oversees the clubhouse facility during the hours set by the Board of Directors and provides excellent customer service to residents. The Club Attendant also provides exemplary service in a manner consistent with the values and mission of the Castle Group. He or she performs all responsibilities while demonstrating outstanding customer service skills representative of Castle Royal Service as it relates to this function. This includes working interdepartmentally, as well as, with our external customers. Responsibilities Update activities calendar at the direction of the Clubhouse Manager or Community Association Manager. Conduct hourly rounds of the clubhouse and pool deck to monitor usage, cleanliness and any other items that should be reported to either the Clubhouse Manager or Community Association Ensures all safety precautions and procedures are followed while performing Cleans club house if Follows-up on all complaints/issues notifying Community Association Manager as Ensures all safety precautions and procedures are followed while performing May assist with resident notifications or special Requirement to attend scheduled activities/events as needed May be assigned other duties and responsibilities by the on-site Community Association Manager or Clubhouse Manager. Qualifications Education/Training/Certifications/Licenses: Entry level position High school diploma or equivalent. Experience/Knowledge/Skills: One (1) to two (2) years of front desk or club house attendant experience preferred. Strong customer service skills required. Effective verbal and written communication skills. Computer literacy: Intermediate command of computer hardware/software is required. Language requirements: English is required. Multiple language fluency is desirable. Travel and availability requirements: May be required to travel for training sessions off-site on an ad-hoc basis. May be occasionally required to cover for front desk staff when needed. Ability to work extended hours and weekends based on scheduling needs. Physical Requirements: Ability to lift up to 40 lbs. work in an upright standing or sitting position for long periods of time. Handle, grasp and lift objects and packages. Reach with hands and arms. Communicate, receive and exchange ideas and information by means of the spoken and written word. Ability to quickly and easily navigate the property/building as required to meet the job functions. Complete all required forms. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working Conditions: The physical environment requires the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions. May be requested to work overtime and weekends for special program events. DISCLAIMER: This is not an all-inclusive . In addition, management has the right to change any portion of this at any time and for any reason. Further, your signature on this job description does not change the at-will nature of your employment. Not ready to apply? Connect with us for general consideration.

Make your next move an expert one. At Colliers it's not our success that sets us apart, it's how we achieve it. Our people are passionate, take ownership and always do what's right for our clients, people and communities. Why Colliers? Our enterprising environment needs your expertise to facilitate Colliers' continued growth as an industry leader. Our nimble, decentralized culture can provide you with a wealth of opportunities to learn about our business and quickly gain experience to accelerate your career. About you Strong client relationships are important to you. You enjoy playing a central role in customer care by bringing superior organizational skills, attention to detail, and a positive attitude to everything you do. As an Assistant Property Manager, you will be involved in all aspects of managing a commercial building - from operations and financial activities to managing important relationships with our tenants and property owners. From managing service contracts and tracking bid packages, to completing property inspections and making recommendations, you'll have the opportunity to share your innovative ideas to continually improve how we manage our commercial properties. In this role, you will… You develop and maintain strong relationships with property owners, tenants, vendors and contractors. You respond in a timely manner to tenants' needs to meet lease obligations. You support senior management by preparing regular ownership reports, budgets and other reports as assigned. You successfully manage all administrative tasks, including work orders, service requests, rent and expense payments, property maintenance and vendor compliance requirements. What you'll bring 2+ years' experience in commercial real estate. Proficient in Microsoft Office (MS Outlook, MS Word, MS Excel) Familiarity with real estate software such as Yardi, MRI, etc. #LI-SW1 #LI-Onsite Make your next move an expert one and join us as we lead the industry into the future. Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas. Applications will be accepted on an ongoing basis. Direct applicants only please, no agencies. Colliers respects diversity and is an equal opportunity employer. No employee or applicant for employment will be discriminated against on the basis of any actual or perceived membership in any protected category including race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. If you are a qualified applicant who requires reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact accommodations@colliers.com for assistance.

The Lifestyle Coordinator is responsible for assisting with the planning and coordination of social events for the community. The Lifestyle Coordinator provides exemplary service in a manner consistent with the values and mission of the Castle Group. He or she performs all responsibilities while demonstrating outstanding customer service skills representative of Castle Royal Service. Responsibilities Promote site events and activities by creating and/or updating accurate printed and digital materials including flyers, registrations/order forms, posters, show tickets, floor plans, signup sheets, check in sheets, directional and informational signs, brochures, newsletters, and relevant media announcements. Maintains the Master Calendar of events for the association Coordinate, attend, and organize major annual events and manage logistics throughout the year Assist Clubs with the reservation and preparation of on-site events Manage inventory of supplies and equipment; restocking and ordering as needed Scan checks into banking software and enter all deposits into property management software (i.e. Jenark) Provide weekly updates of ticket sales. Plan and execute approved events. Other duties and responsibilities as assigned. Supervisory Responsibilities None Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience High school diploma or equivalency . 2+ years in administrative and/or event planning role or similar position Skills and Abilities Strong customer service, communication, and interpersonal skills to help create effective customer-focused relationships with all levels within the organization. Able to work under tight deadlines and use time effectively based on key priorities. Ability to prioritize multiple tasks with a high volume of requests. Intermediate command of computer hardware/software, specifically Microsoft Office Suite. Effective written and verbal communication skills Excellent interpersonal and conflict resolution skills. Excellent organizational skills and attention to detail. Strong analytical and problem-solving skills. Ability to act with integrity, professionalism, and confidentiality. Communicate, receive, and exchange ideas and information by means of spoken and written. Physical requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Able to work under pressure, maintain composure and utilize good judgment during emergency/difficult and stressful situations. Ability to lift 30 lbs. following appropriate safety procedures. Ability to: work in an upright standing, and sitting position for long periods of time crawl in small and tight spaces work in different environmental working conditions (e.g., heat, cold, wind, rain). walk and climb stairs stoop and bend Extensive use of fingers for typing and visual use of the computer monitor. Handle, grasp, feel objects and equipment. Reach with hands and arms. Ability to quickly and easily navigate property/buildings is required to meet the job functions. Repeat various motions with wrists, hands, and fingers. Ability to detect auditory and/or visual emergency alarms May be to perform work outdoors during all seasons Ability to climb ladders and work at heights above ground level. Ability to hear, understand and respond appropriately to verbal requests made in person and over the telephone. Visual ability correctable to 20/20. Ability to respond verbally in an understandable, professional manner in person and over the telephone. May be to travel for training sessions off-site Ability to work extended hours and weekends if needed. EQUAL EMPLOYMENT OPPORTUNITY Castle is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected status under federal, state, or local laws. DISCLAIMER This is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and activities may change or be supplemented at any time based on organizational needs. In addition, management has the right to change any portion of this job description at any time and for any reason.

As the key employee liaisons between the client and KWPM services & internal support staff, the Compliance Coordinator must perform the job duties with a view toward projecting a professional and competent image: Service to the customer in a friendly and outgoing manner is essential, while timeliness and professional appearance are key. The position is fundamental to the administrative and operational functions of the Company/Property and as such requires established organizational skills, with attention to detail and solid time management, and good interpersonal skills. Duties and Essential Functions As a team member of KW PROPERTY MANAGEMENT & CONSULTING, you are expected to understand and support the mission statement of the company and practice our GREAT values every day. These values include but are not limited to greeting and smiling; showing respect with name recognition and eye contact; accepting the empowerment to exceed everyone's expectations and showing enthusiasm for your position and duties; being accountable to show a positive attitude and accountable for your actions; and be trustworthy in your duties and transparent in everything you do. These are our GREAT values and part of your work practices and expected as part of your daily activities while working at KW Property Management and Consulting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Assist in the daily operation of the management office and administrative duties following established Company procedures and guidelines. Perform administrative assistant functions including but not limited to: record keeping, filing, mail collection and distribution, word processing, data entry, maintain and replenish office supplies, and other essential needs as required. Maintain, update, type, and coordinate account information in computer database. Research any owner discrepancies regarding payment to accounts. Coordinate and track important dates and meetings, such as committee, turnover, annual, and budget meetings. Ensure that the telephone is answered properly and messages are handled courteously, accurately, and responded to in a timely manner. Ensure that emails are responded to within 24 hours. Ensure that all mail (i.e. Fed Ex, UPS, USPS) is picked up daily. Provide and maintain: violations module, key receipts, architectural approvals, maintenance requests, sale/lease information, as well as any other forms specific to the property that may be developed. Special projects as instructed. The Compliance Coordinator is responsible for ensuring that the residents of the condominium association are complying with the Rules & Regulations and its Covenants. Their primary role involves overseeing and enforcing the rules, regulations, and bylaws of the condominium community. Here are some of the key duties associated with this role: Monitoring Compliance with Condominium Rules & Regulations Review and enforce condominium bylaws, rules, and policies. Ensure all residents, owners, and vendors follow community standards, including noise, parking, pets, maintenance, and safety regulations. Handling Complaints and Violations Investigate and address resident complaints or reports of non-compliance. Issue violation notices to residents or owners who do not adhere to established rules. Resolve disputes between residents or between residents and the management company. Communication and Education Educate residents about the rules and regulations of the condominium community. Send reminders, newsletters, or updates regarding rules, policies, and any changes in the law. Coordinate the management team to clarify rules when needed. Coordinate and conduct Fining and Hearing Committee Meetings. Prepare communication to be sent ahead of the meeting and prepare meeting minutes to be presented to the committee for consideration and approval. Enforcement of Penalties Attend monthly Board of Directors and Fining and Hearing Committee Meetings. Work with the Board of Directors and the Enforcement Committee to impose penalties for repeated violations, including fines, restrictions, or other actions specified in the condo's governing documents. Ensure that penalties are consistent, fair, and in line with the rules. Document and Report Violations Maintain detailed records of compliance issues, violations, and corrective actions taken. Report on compliance status during board meetings or to property managers. Prepare reports for management or the board, providing insights into recurring problems or areas of concern. Prepare mailout for violation notices, notice of meeting and certified mail. Work with Management and Vendors Collaborate with the property management team and vendors to ensure all contractual obligations are met. Monitor the condition of the property and facilities to ensure they meet compliance standards. Coordinate with maintenance teams for the resolution of issues that may arise from violations or maintenance concerns. Inspections Perform regular inspections of the property to ensure compliance with safety regulations, cleanliness, and property standards. Walking exterior of buildings and common areas as well as driving golf car involved. Assist with Legal and Regulatory Requirements Ensure compliance with local, state, and federal regulations, including fire codes, building codes, and environmental regulations. Work with legal counsel as necessary on issues related to violations, disputes, and compliance with laws. Provide Customer Service Serve as a point of contact for residents with questions about rules or complaints regarding non-compliance. Offer resolutions or alternatives for residents who may struggle with specific rules or situations. Assist with Policy Revisions Help in reviewing and updating condominium policies and bylaws, particularly in response to evolving regulations or community needs. Conduct research on industry standards or legal changes that may affect the condominium community. Overall, the role of a Compliance Coordinator is a combination of enforcement, customer service, education, and communication, with a strong focus on maintaining a safe, orderly living environment. Work Environment This position will be located indoors and in an office setting. There is a golf car that is available to conduct inspections. At times there will be walking involved outside of the office. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 20 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Position Type/Expected Hours of Work This is a full-time non-exempt (hourly) position. Days and hours of work will be determine based on the business needs of the property. This schedule may change to accommodate the business needs of the property. Travel Minimal travel will be required for this position. Travel will be to attend meetings and trainings at an off-site location, generally within the city limits of the job site. Prior experience in a related position; a minimum of 1-year experience. Working knowledge of computer and associated programs; MS Office Suite. Ability to multi-task, set, and manage priorities. Excellent communication and listening skills in order to interact with a diverse and multi culture population. Keyboarding ability with accuracy at 45-50 words per minute. Must function in team organized environment. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

The Maintenance Technician is responsible for maintaining the clean and neat appearance of assigned areas, focusing on all areas of the building, including its grounds, and common areas. The successful candidate will have experience in cleaning and maintaining equipment, and the ability to diagnose and complete basic property repairs. The person needs to have a pleasant personality and have an enjoyment of seeing details and the needs to residents. In addition, team member is responsible to document any violations of the community rules and guidelines. This role requires a self-motivated and quick thinker capable of tackling large projects. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Perform regular maintenance on plumbing and electrical systems. Respond to member requests for repairs in a timely and efficient manner. Conduct routine inspections of member areas, and back-of-house areas to identify and address maintenance issues. Keep accurate records of all maintenance activities and equipment repairs. Create and update maintenance schedules to ensure all equipment and systems are functioning properly. Maintain an inventory of supplies and equipment needed for repairs and maintenance tasks. Identify opportunities to improve energy efficiency and reduce costs by making recommendations to management. Follow all safety protocols and procedures while working on equipment and systems. Communicate with other members of the team to ensure member satisfaction and minimize disruption to building operations. Attend training sessions or meetings to stay up to date on new equipment or maintenance practices. Perform casual labor, such as walking the grounds and community inspecting walkway, etc., as directed by the Chief Engineer. Routinely inspect common areas to ensure they are maintained clean and in an aesthetically appealing condition. Follow all standards policies and procedures with regards to emergency response by coordinating with Chief Engineer and/ or Fire Rescue/ Police services. Be familiar with the fire alarm system operations and report all incidents to management. Report any and all maintenance items which include leaks, broken equipment to the Chief Engineer utilizing Work Order Tickets. Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences. Inspect hallways, lobbies, common areas, restrooms, corridors, and other work areas for excessive debris and dispose of in designated areas. Respond to emergency maintenance requests as required and contact Chief Engineer. Painting & Drywall: Interior and exterior painting, spackling, and drywall repair, including wallpapering. Electrical Work: Replace outlets, switches, and light fixtures. Plumbing: Repair leaks, replace faucets, and manage water lines. Carpentry: Includes general repairs and assembly. Additional Skills: Pressure washing, caulking. Work Environment Position requires frequent exposure to the outdoor climate and weather conditions. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Position Type/Expected Hours of Work Non-exempt (hourly) position. Days and hours of work are determined by the building. This schedule may change to accommodate the business needs of the property. Required Education and Experience Ability to quickly and easily navigate the property/building as required, meeting the job functions. Must have the ability to react and address all emergency situations in a timely manner. Effective written and verbal communication skills. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Schedule: Full Time With a genuinely friendly customer service attitude, describe the menu and daily specials, take orders, accurately report orders to the kitchen, serve food timely, calculate the bill and ensure customers have everything they need to enjoy their meal. Duties and Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Maintain helpful and service-oriented customer service approach at all time Present menus and help customers select food and beverage choices Clearly communicate menu items and daily specials to diners Make recommendations to customers and answer questions regarding menu items Listen intently to the customer's order and accurately communicate orders to chefs for preparation Possess a good memory to clearly convey ingredients from menu items and food and drink specials Deliver food on time to customers Easily work with hostess, bartenders, cooks and runners to create a pleasant dining experience Set up tables before during and after the shift to prepare for the next diners Deal with complaints or problems with a positive attitude Use professional language at all times with customers Accurately calculate bills, present check to customer and process payment method expeditiously Work Environment This position operates in a restaurant setting. The noise level in the work environment can be loud. The employee may be exposed to hazards including, but are not limited to, cuts, slipping, tripping, falls and burns. Frequent hand washing is required. Typically, fast paced and sometimes chaotic dining room experience, especially during the busiest hours Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping and crouching. The position may require occasional lifting of products weighing up to 20 pounds. Position Type and Expected Hours of Work This position regularly requires long hours and frequent weekend work. Travel No travel is expected for this position. Required Education and Experience Must be of legal age according to state regulations to serve alcohol. Prior server experience. Ability to follow all sanitation procedures Ability to work in a team atmosphere High school diploma or food safety training Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

The Groundskeeper is responsible for maintaining an aesthetically pleasing and functional outdoor space. The work that is performed may be indoors to maintain the interior of the community, outdoors to maintain the exterior, or a mixture of both. The Groundskeeper provides exemplary service in a manner consistent with the values and mission of the Castle Group. He or she performs all responsibilities while demonstrating outstanding customer service skills representative of Castle Royal Service. Responsibilities Essential Duties and Responsibilities May need to use an electric or gas blower to blow off decks, walkways, or debris. PPE's must be utilized. Must pick up trash from around property that is visual as well as trash that may collect under the base of hedges and plants. Assist as needed with emergency clean up after storms (including wind events). Maintain cleanliness of assigned areas and good working condition of assigned equipment. Minor touch up of painting of walls, doorways, and curbs. Pressure wash walkways, buildings and other property using power washing equipment. PPE's must be utilized. Will need to properly complete and utilize a checklist to complete daily work orders assigned provided by Property Manager, Lead, or Direct Supervisor. Report areas of concern including dry turf or dead plants throughout property. Ensures all safety precautions and procedures are followed while performing duties in accordance with safety guidelines. Assistance with Irrigation / work orders Other duties and responsibilities as assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience High school diploma or equivalency preferred. OSHA Certification a plus Basic knowledge and understanding of irrigation, pest control, and landscaping. Knowledge and understanding of Material Safety Data Sheet (MSDS) required Skills and Abilities Operate mechanical and electrical machinery/equipment (i.e. blowers, power washer, etc.) Strong customer service, communication, and interpersonal skills to help create effective customer-focused relationships with all levels within the organization. Able to work under tight deadlines, use time effectively based on key priorities, and understand directives given. Effective written and verbal communication skills Excellent interpersonal and organizational skills and attention to detail Strong problem-solving skills. Ability to act with integrity, professionalism, and confidentiality Communicate, receive, and exchange ideas and information by means of spoken and written. Basic command of computer hardware/software is required Position may require a valid Driver's License. Physical requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Able to work under pressure, maintain composure and utilize good judgement during emergency/difficult and stressful situations. Ability to lift 50 lbs. following appropriate safety procedures. Ability to properly utilize gas or electric powered equipment and follow all required safety procedures Ability to: work in an upright standing position for long periods of time crawl in small and tight spaces work in different environmental working conditions (e.g. heat, cold, wind, rain). walk and climb stairs stoop and bend Extensive use of fingers for typing and visual use of the computer monitor. Handle, grasp, feel objects and equipment. Reach with hands and arms. Ability to quickly and easily navigate property/buildings is required to meet the job functions. Repeat various motions with wrists, hands and fingers. Ability to detect auditory and/or visual emergency alarms. May be required to perform work outdoors during all seasons Ability to climb ladders and work at heights above ground level. Ability to hear, understand and respond appropriately to verbal requests made in person and over the telephone. Visual ability correctable to 20/20. Ability to respond verbally in an understandable, professional manner in person and over the telephone. Ability to work extended hours and weekends if needed. EQUAL EMPLOYMENT OPPORTUNITY Castle is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected status under federal, state, or local laws. DISCLAIMER This is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and activities may change or be supplemented at any time based on organizational needs. In addition, management has the right to change any portion of this job description at any time and for any reason. Not ready to apply? Connect with us for general consideration.

Part Time Schedule : The front desk team member will value all residents and guests and be committed to providing information and resources to have a meaningful visit. This is a key employee liaison between all guests of the community and the residents which provides exceptional customer service. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greet all guests in a standing upright position as they enter the community maintaining the highest quality of customer service. Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises. All “check-in” policies and procedures must be followed without any exceptions. Coordinate with office administrative staff to maintain and update all unit owner information in computer database. Utilize proper phone etiquette for all incoming and outgoing phone calls made to residents. All calls should be clear and in a professional manner. Report any violations of the Rules and Regulations that are noticed at any time. Observe precautions required to protect Residents, guests and property, and report damage, theft, and found articles to supervisors. Maintain the “key” control system and assure that all keys are locked and accounted for at all times. Be familiar with the fire alarm system operations and report all incidents to management. Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons. Follow all standards policies and procedures with regards to emergency response by coordinating with Management, Chief Engineer, or Fire Rescue / Police services. Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences. Report any and all maintenance items which include, but is not limited to, burned out lights, leaks, broken equipment to the Association office daily. Perform the role of valet attendant as required based on shift schedules. Work Environment The working environment will be indoor and will require team member to sit and stand frequently. Low to moderate noise level in the workplace Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Ability to detect auditory and/or visual emergency alarms. Noise level in the work environment is usually low to moderate. Position Type/Expected Hours of Work Days and hours of work will be determine at the property. This schedule may change to accommodate the business needs of the property. Required Education and Experience High school diploma or GED; some college preferred Must be familiar with using computer software to perform various tasks, and must demonstrate organizational skills, excellent interpersonal skills and strong communication skills Minimum six months related experience and/or training. Previous work experience in the in a high-rise property setting is highly desired. Valid Drivers License Position Supervision Employee reports directly to the department supervisor and/or the Association Manager of the community. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

BEST KITCHEN MANAGER JOB EVER! Wednesday through Sunday. NO LATE NIGHTS OR EARLY MORNINGS! Spend your days in a gated resort community, next to a world class pool. Responsible for ensuring smooth kitchen operations and maintaining the highest standards of service. This role requires a hands-on, energetic leader with strong organizational skills, a focus on guest satisfaction, and a solid understanding of food and beverage financials. Responsibilities Essential Duties and Responsibilities Actively participate as a working member of the Food & Beverage team, guiding and directing team members while stepping in as needed to support business demands. Ensure smooth functioning of the kitchen, including food preparation, team management, and service quality. Ensure kitchen equipment is properly maintained, repaired, and replaced when necessary. Recruit, train, and manage kitchen staff, ensuring they follow company policies and maintain high performance and service standards. Hold team members accountable to performance standards, following the established Royal Steps of Service. Develop staff schedules aligning with business trends and meeting budget requirements. Ensure compliance with local, state, and federal health regulations. Adhere to OSHA, ADA, FDA, and other relevant state and federal safety standards. Conduct monthly inventory checks and reconcile results to maintain accurate records. Monitor food costs, portion control, and waste reduction to maintain profitability. Collaborate on the creation of quarterly menus, special event menus, and catering for resident clubs and groups. Participate in board and committee meetings as to provide input and support on food and beverage operations. Ensure proper safety protocols are followed, including utilization of personal protective equipment (PPEs) Other duties as assigned Supervisory Responsibilities Directly manage the kitchen staff Carry out supervisory responsibilities in accordance with Castle's policies and applicable laws. Responsibilities include interviewing, hiring, and training, developing and mentoring employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience High School Diploma or equivalent combination of education and experience preferred Have some experience managing a kitchen in a restaurant including but not limited to 1-year of experience. Basic understanding of cost of goods sold, menu pricing, and financial schedule extension. Experience placing food and beverage orders both in person and online, through major vendors. Portioning, Prep Sheets and other cost and quality controls. Continuing education will be offered and administered as needed. Skills and Abilities Proficient in the English language Strong communication skills, including the ability to communicate, receive, and exchange ideas and information by means of spoken and written language. Capable of training and developing staff to meet high service and operational standards. Strong focus on delivering an excellent dining experience for guests. Understanding of food preparation, presentation, and beverage pairings. Knowledge of menu development, including seasonal and event-driven offerings. Experienced in conflict resolution for both guests and team members. Ability to lead and manage a team. Intermediate command of computer hardware/software, specifically Microsoft Office Suite (Word, Excel, Outlook). Physical requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Able to work under pressure, maintain composure and utilize good judgement during emergency/difficult and stressful situations. Ability to Lift up to 30 lbs.; work in an upright standing or sitting position for long periods of time, may fluctuate. May handle, finger, grasp and lift objects and packages. Reach with hands and arms, Communicate, receive and exchange ideas and information. quickly and easily navigate the property/building as to meet the job functions; complete all required forms. May be to travel for training sessions off-site on an ad-hoc basis. May be occasionally to cover for front desk staff at other communities within a reasonable commuting distance when needed. Ability to work extended hours and weekends based on project requirements. Ability to respond to emergencies and callouts in a timely manner. EQUAL EMPLOYMENT OPPORTUNITY Castle is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected status under federal, state, or local laws. DISCLAIMER This is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and activities may change or be supplemented at any time based on organizational needs. In addition, management has the right to change any portion of this job description at any time and for any reason.

The Maintenance Supervisor (Condo) is responsible for the daily supervision of Maintenance and the maintenance team. The Maintenance Supervisor is responsible for the overall maintenance and physical appearance of the interior and exterior of the property by evaluating facilities to determine maintenance or repairs that need to be performed and assessing building systems to plan work assignments and project schedules. The Maintenance Supervisor provides exemplary service in a manner consistent with the values and mission of the Castle Group. He or she performs all responsibilities while demonstrating outstanding customer service skills representative of Castle Royal Service. Responsibilities Essential Duties and Responsibilities Completes a daily walk-through of property to ensure an aesthetically pleasing environment with fully functioning equipment and amenities. Assists in securing bids and proposals and makes recommendations to the Property Manager as they relate to the building's physical condition. Working knowledge of all tools and equipment, repair, and maintenance of that equipment, and requesting or reporting equipment issues to management Monitors work performed by service, building repair and maintenance contractors, assessing issues and handling escalations, offering recommendations for resolution to management. Responsible for stocking, ordering, and organizing an inventory of parts, supplies, and materials, while complying with the budgetary constraints dictated by the Association's Operating Budget and following established purchasing procedures. Responsible for receiving and verifying items received with maintenance deliveries. Maintains a safe work environment by properly training staff in safety procedures, as established by OSHA and Castle Group, and by ensuring staff has proper PPE's, equipment/supplies to perform their job. Works with the Property Manager to create and execute the Hurricane Preparedness Plan for the property and delegate tasks to team, as needed Provides inspection reports, checklists, pool log and other maintenance reports to Property Manager detailing property condition, safety issues, project updates and any other requested information. Using the established guidelines, assists in the preparation and implementation of a preventative maintenance program for the building and/or community, documenting procedures and processes followed. Executes the maintenance work schedule provided by the Property Manager. Responds to emergencies in the building and/or community as needed and is on-call 24/7. Maintains thorough knowledge and understanding of the emergency equipment and procedures and communicates to the Property Manager the status and outcome of any emergency. Other duties and responsibilities as assigned. Supervisory Responsibilities Directly manage a team of 2 or more Carry out supervisory responsibilities in accordance with Castle's policies and applicable laws. Responsibilities include interviewing, hiring, and training, developing and mentoring employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience High school diploma or equivalency required. HVAC, CPO and/or OSHA certification or other certifications preferred. 4+ years as a Maintenance supervisor or similar position Basic knowledge of relevant regulations and codes governing maintenance activities such as safety, environmental and building codes. Prior experience managing and leading a team May require working knowledge of building systems including, but not limited to fire suppression, security systems, cooling towers, pool equipment, domestic water pumps, generators, and elevator equipment. Driver's license required. Skills and Abilities Strong customer service, communication, and interpersonal skills to help create effective customer-focused relationships with all levels within the organization. Able to work under tight deadlines and use time effectively based on key priorities. Effective leadership skills Intermediate command of computer hardware/software, specifically Microsoft Office Suite. Effective written and verbal communication skills Excellent interpersonal, negotiation, and conflict resolution skills. Excellent organizational skills and attention to detail. Strong analytical and problem-solving skills. Ability to prioritize tasks and to delegate them when appropriate. Ability to act with integrity, professionalism, and confidentiality. Communicate, receive and exchange ideas and information by means of spoken and written language. Physical requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to lift 50lbs. following appropriate safety procedures. Ability to: work in an upright standing position for long periods of time crawl in small and tight spaces work in different environmental working conditions (e.g. heat, cold, wind, rain). walk and climb stairs stoop and bend Extensive use of fingers for typing and visual use of the computer monitor. Handle, grasp, feel objects and equipment. Reach with hands and arms. Ability to quickly and easily navigate property/buildings are required to meet the job functions. Repeat various motions with wrists, hands and fingers. Ability to detect auditory and/or visual emergency alarms May be required to perform work outdoors during all seasons Ability to climb ladders and work at heights above ground level. Ability to hear, understand and respond appropriately to verbal requests made in person and over the telephone. Visual ability correctable to 20/20. Ability to respond verbally in an understandable, professional manner in person and over the telephone. This position requires some travel to purchase or pick-up materials/supplies or attend off-site training sessions. Ability to work extended hours and weekends if needed. Valid Driver's License required Able to work under pressure, maintain composure and utilize good judgement during emergency/difficult and stressful situations. EQUAL EMPLOYMENT OPPORTUNITY Castle is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected status under federal, state, or local laws. DISCLAIMER This is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and activities may change or be supplemented at any time based on organizational needs. In addition, management has the right to change any portion of this job description at any time and for any reason. Not ready to apply? Connect with us for general consideration.

The cook is responsible for preparing and/or directing the preparation of food to be served, complying with all applicable sanitation, health and personal hygiene standards and following established food production programs and procedures. The cook is responsible for appropriate use of facility supplies and equipment to minimize loss, waste and fraud. Duties & Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Prepares or directs preparation of food served using established production procedures and systems. Determines amount and type of food and supplies required using production systems. Ensures availability of supplies and food or approved substitutions in adequate time for preparation. Sets steam table; serves or ensures proper serving of food for tray line or dining room. Complies with established sanitation standards, personal hygiene and health standards. Observes proper food preparation and handling techniques. Stores food properly and safely, marking the date and item. Reports necessary equipment repair and maintenance to supervisor. Correctly prepares all food served following standard recipes and special diet orders. Plans food production to coordinate with meal serving hours so that excellence, quality, temperature and appearance of food are preserved. Apportions food for serving. Maintains daily production records. Keeps work area neat and clean at all times; cleans and maintains equipment used in food preparation. Completes food temperature checks before service. Set-up workstations with all needed ingredients and cooking equipment Prepare ingredients to use in cooking including chopping and peeling vegetables and cutting meat Monitor stock and place orders when there are shortage. Supervisory Responsibility This position has no supervisory responsibilities. Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 50 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Physical Demands Must be able to stand throughout shift. Possess excellent physical condition and stamina Must be able to reach, bend, kneel, climb, push, pull or lift items weighing up to 30 pounds Requires auditory and visual skills, and the ability to follow written or oral instructions and procedures Ability to work quickly and efficiently while getting along with co-workers Position Type/Expected Hours of Work This is non- exempt position (hourly). The work schedule will likely change throughout the year to accommodate the business needs of the property. Travel No travel is expected for this position. Required Education and Experience Prior experience in a related food service position in a kitchen as a cook or related position Experience in using cutting tools, cookware and bakeware Knowledge of various cooking procedures and methods including grilling, baking and boiling Good communication skills High school diploma or equivalent or a diploma from a culinary school Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Responsible for daily operation of Food & Beverage outlets, specifically restaurants, lounges and food & beverage service at the pools. The assistant manager works closely with the service team to ensure resident, member, guest and employee satisfaction with the daily operation, communicating challenges and possible solutions to the F&B Manager. The assistant manager is responsible for managing food & beverage product inventories and working with the F&B Manager and/or Director to assist with ordering. The assistant manager takes an active role in ensuring that every Front of House staff member is trained properly per our food, beverage & service KWPMC standards. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Managing day-to-day operations within budget and to the highest standards. Below are some of the essential functions of the role; · Ensuring excellent levels of internal and external customer service · Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. · Inspect storage areas for organization, use of FIFO (First in, First out), and cleanliness. · Complete scheduled inventories and stock and requisition necessary supplies. · Monitor dining rooms for seating availability, service, safety, and well-being of guests. · Complete work orders for maintenance repairs. · Assist F&B management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. · Ensure F&B payroll for Front of House team is complete and accurate, meeting regular payroll deadlines. · Print, document, and file all financial reports at the close of the day. · Complete F&B Manager report daily. · Maintain the POS system by inputting any menu or price changes, remove outdated and old menu items. · Assist F&B Manager with updating menus, specials and other F&B collateral and event advertising. · Work closely with F&B Manager, Chef and Property Management for Special & Holiday Events. · Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. · Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. · Be a role model for Hospitality: welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. · Speak with others using clear and professional language. · Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. · Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Competencies; Supervisory Responsibility; you will be managing all Front of House F&B employees. Work Environment Work environment is in a food and beverage operation and can be loud and busy. The position may involve outdoor locations. The position may require to be on shift for extended periods of time outside in temperatures above 90 degrees. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Position Type This is a full-time exempt-level position. Days and hours of work will be a minimum of 40 hours a week. The schedule may change to accommodate the business needs of the property. Travel Position may require some light travel for meetings in the area. Required Education and Experience Preferred Education; Culinary school diploma or degree in food service management or related field Experience in hospitality industry, such as hotels and resorts Proven food and beverage management experience Working knowledge of various computer software programs (MS Office, restaurant management software, POS) Ability to spot and resolve problems efficiently Mastery in delegating multiple tasks Communication and leadership skills Up to date with food and beverages trends and best practices Ability to manage personnel and meet financial targets Guest-oriented and service-minded Prior experience in a related position Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Responsible for enforcing pool safety rules in all pool areas. Primary responsibility is the maintenance and cleanliness of pool and deck areas. Able to understand and react to emergency response procedures; monitors safety and security of all pool users and responsible for reporting and documenting any safety or accident concerns. The Deck or Pool Attendant also provides exemplary service in a manner consistent with the values and mission of the Castle Group. He or she performs all responsibilities while demonstrating outstanding customer service skills representative of Castle Royal Service as it relates to this function. This includes working interdepartmentally, as well as, with our external customers. Responsibilities Maintains cleanliness of pool area by clean-up of poolside trash and alignment of chairs/lounges. Maintain neat and clean pool area and water at all times and perform everyday vacuuming and cleaning of pool. Ensure neat and clean restroom. Performs various chemical tests as per requirement. Assists in resolving complaints/issues related to the pool/jacuzzi areas. Monitor inventory of all pool tools. Manage drop off and pick up of towels from laundry. Helps maintain a pleasant environment for the enjoyment of the property owners and their guests. Ensures all safety precautions and procedures are followed while performing duties. May be assigned other duties by the on-site Community Association Manager. Qualifications Education/Training/Certifications/Licenses: High school diploma or equivalency preferred. May require Certified Pool Operator certification. May require CPR and/or Lifeguard certification. Experience/Knowledge/Skills: One (1) to Two (2) years of related work experience. Strong working knowledge of customer service principles and practices. Excellent interpersonal and communications skills. Computer literacy: Intermediate command of computer hardware/software is required; specifically, knowledge of Microsoft Windows, Word, Excel, Power Point and Outlook. Experience in maintaining a website is desired Language requirements: Bilingual preferred but not required. Travel and availability requirements: May be required to travel for training sessions off-site on an ad-hoc basis. May be occasionally required to cover for site staff when needed. Ability to work extended hours and weekends. Ability to respond to emergencies in a prompt and responsible manner. Physical Requirements: Ability to lift up to 40 lbs.; work in an upright standing or sitting position for long periods of time, may fluctuate. May handle, grasp and lift objects and packages. Reach with hands and arms, communicate, receive and exchange ideas and information. Ability to quickly and easily navigate the property/building as required to meet the job functions; complete all required forms. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Safety Equipment (may/may not include): Protective Gloves and Glasses when using hazardous materials when cleaning the pool (Must be CPO Certified). Anti-Slip Shoes Sun Protection Working Conditions: The majority of work will be completed outdoors in a non-temperature controlled environment with moderate noise levels. DISCLAIMER: This is not an all-inclusive . In addition, management has the right to change any portion of this job description at any time and for any reason. Not ready to apply? Connect with us for general consideration.

The Lifestyle Coordinator is responsible for assisting with the planning and coordination of social events for the community. The Lifestyle Coordinator provides exemplary service in a manner consistent with the values and mission of the Castle Group. He or she performs all responsibilities while demonstrating outstanding customer service skills representative of Castle Royal Service. Responsibilities Promote site events and activities by creating and/or updating accurate printed and digital materials including flyers, registrations/order forms, posters, show tickets, floor plans, signup sheets, check in sheets, directional and informational signs, brochures, newsletters, and relevant media announcements. Assist Lifestyle Director with maintaining Master Calendar of events for association Coordinate, attend and organize major annual events with Lifestyle Director and manage logistics throughout the year Assist Clubs with reservation and preparation of on-site events Manage inventory of supplies and equipment and notify Lifestyle Director if restocking and ordering is needed Scan checks into banking software and enter all deposits into property management software (i.e. Jenark) Provide weekly updates of ticket sales to Lifestyle Director Assist LD in the planning and execution of approved events Other duties and responsibilities as assigned. Supervisory Responsibilities None Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience High school diploma or equivalency . 2+ years in administrative and/or event planning role or similar position Skills and Abilities Strong customer service, communication, and interpersonal skills to help create effective customer-focused relationships with all levels within the organization. Able to work under tight deadlines and use time effectively based on key priorities. Ability to prioritize multiple tasks with a high volume of requests. Intermediate command of computer hardware/software, specifically Microsoft Office Suite. Effective written and verbal communication skills Excellent interpersonal and conflict resolution skills. Excellent organizational skills and attention to detail. Strong analytical and problem-solving skills. Ability to act with integrity, professionalism, and confidentiality. Communicate, receive, and exchange ideas and information by means of spoken and written. Physical requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Able to work under pressure, maintain composure and utilize good judgment during emergency/difficult and stressful situations. Ability to lift 30 lbs. following appropriate safety procedures. Ability to: work in an upright standing, and sitting position for long periods of time crawl in small and tight spaces work in different environmental working conditions (e.g., heat, cold, wind, rain). walk and climb stairs stoop and bend Extensive use of fingers for typing and visual use of the computer monitor. Handle, grasp, feel objects and equipment. Reach with hands and arms. Ability to quickly and easily navigate property/buildings is required to meet the job functions. Repeat various motions with wrists, hands, and fingers. Ability to detect auditory and/or visual emergency alarms May be to perform work outdoors during all seasons Ability to climb ladders and work at heights above ground level. Ability to hear, understand and respond appropriately to verbal requests made in person and over the telephone. Visual ability correctable to 20/20. Ability to respond verbally in an understandable, professional manner in person and over the telephone. May be to travel for training sessions off-site Ability to work extended hours and weekends if needed. EQUAL EMPLOYMENT OPPORTUNITY Castle is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected status under federal, state, or local laws. DISCLAIMER This is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and activities may change or be supplemented at any time based on organizational needs. In addition, management has the right to change any portion of this job description at any time and for any reason.

Job Code: Sales Coordinator Specialist (FT) City: Orlando State: FL Country: United States of America Description Who is RHP Properties? Headquartered in Farmington Hills, Michigan, RHP Properties (************ is the nation's largest private owner and operator of manufactured home communities. With more than 370 communities throughout 30 states, we continue to expand our footprint to provide accessible and affordable housing across the country. All of this would not be possible without the energy and drive of our talented employees! We invest in our employees, with regular training, opportunities for advancement, and fun events to bring everyone together. As we continue to grow, we are in search of a Sales Coordinator Specialist for our team based out of Orlando, FL. This role is responsible for implementing sales and financing strategies to increase the value of home sites and community sales while maintaining and increasing occupancy and revenue. As a successful Sales Coordinator Specialist, you will: * Develop, implement and manage marketing strategies to meet or exceed sales goals, generate interest, establish positive relationships with the community and to maintain and increase occupancy. The position is a traveling position that requires extended overnight travel in excess of 80%. * Research market, demographics, competition, products, customer needs and follow through on all sales leads and referrals. * Create plans and take proactive measures to market the community to prospective. * Work in conjunction with the Community Manager in new/used home sales and home. * Prepare and distribute advertising materials in order to gain visibility in the marketplace. * Implement sales strategies to help maintain and increase home sales * Understand, communicate and document all customer, vendor and financial transactions for future potential clients. * Assist Community Manager with general office responsibilities. * Assist with cleaning, repairing and making homes available for sale. * Perform other duties as assigned. Minimum Requirements * A minimum of 2 - 3 years of sales experience required; property management experience, preferred. * High school diploma or GED required. * Exceptional customer service and communication skills. * Strong organizational, time management and follow-through skills. * Detailed orientated and the ability to work independently. * Valid operator's license and the ability to travel between communities. * Ability to multitask and be a team player in a fast-paced environment. * Proficiency in Microsoft Office specifically Excel and Outlook. Compensation: This is a full-time opportunity with competitive compensation plus commissions. Benefits include medical, dental and vision insurance; short-term and long-term disability; life insurance; paid time off and holidays; flexible spending; and 401K.

Part Time Schedule : The front desk team member will value all residents and guests and be committed to providing information and resources to have a meaningful visit. This is a key employee liaison between all guests of the community and the residents which provides exceptional customer service. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greet all guests in a standing upright position as they enter the community maintaining the highest quality of customer service. Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises. All “check-in” policies and procedures must be followed without any exceptions. Coordinate with office administrative staff to maintain and update all unit owner information in computer database. Utilize proper phone etiquette for all incoming and outgoing phone calls made to residents. All calls should be clear and in a professional manner. Report any violations of the Rules and Regulations that are noticed at any time. Observe precautions required to protect Residents, guests and property, and report damage, theft, and found articles to supervisors. Maintain the “key” control system and assure that all keys are locked and accounted for at all times. Be familiar with the fire alarm system operations and report all incidents to management. Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons. Follow all standards policies and procedures with regards to emergency response by coordinating with Management, Chief Engineer, or Fire Rescue / Police services. Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences. Report any and all maintenance items which include, but is not limited to, burned out lights, leaks, broken equipment to the Association office daily. Perform the role of valet attendant as required based on shift schedules. Work Environment The working environment will be indoor and will require team member to sit and stand frequently. Low to moderate noise level in the workplace Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Ability to detect auditory and/or visual emergency alarms. Noise level in the work environment is usually low to moderate. Position Type/Expected Hours of Work Days and hours of work will be determine at the property. This schedule may change to accommodate the business needs of the property. Required Education and Experience High school diploma or GED; some college preferred Must be familiar with using computer software to perform various tasks, and must demonstrate organizational skills, excellent interpersonal skills and strong communication skills Minimum six months related experience and/or training. Previous work experience in the in a high-rise property setting is highly desired. Valid Drivers License Position Supervision Employee reports directly to the department supervisor and/or the Association Manager of the community. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

The Maintenance Technician is responsible for maintaining the clean and neat appearance of assigned areas, focusing on the all areas of the Resort, including its grounds, pool and spas. The successful candidate will have experience in cleaning and maintaining equipment, and the ability to diagnose and complete basic property repairs. The person needs to have a pleasant personality and have an enjoyment of seeing details and the needs to residents. In addition, team member is responsible to document any violations of the community rules and guidelines. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Perform regular maintenance on HVAC, plumbing, and electrical systems. Respond to member requests for repairs in a timely and efficient manner. Conduct routine inspections of member areas, and back-of-house areas to identify and address maintenance issues. Keep accurate records of all maintenance activities and equipment repairs. Create and update maintenance schedules to ensure all equipment and systems are functioning properly. Maintain an inventory of supplies and equipment needed for repairs and maintenance tasks. Identify opportunities to improve energy efficiency and reduce costs by making recommendations to management. Follow all safety protocols and procedures while working on equipment and systems. Communicate with other members of the resort team to ensure member satisfaction and minimize disruption to resort operations. Attend training sessions or meetings to stay up-to-date on new equipment or maintenance practices. Perform casual labor, such as walking the grounds and community inspecting walkway etc, as directed by the Facilities Director/Maintenance Supervisor. Routinely inspect common areas to ensure they are maintained clean and in an aesthetically appealing condition. Follow all standards policies and procedures with regards to emergency response by coordinating with Facilities Director/Maintenance Supervisor and/ or Fire Rescue/ Police services. Be familiar with the fire alarm system operations and report all incidents to management. Report any and all maintenance items which include leaks, broken equipment to the Maintenance Supervisor utilizing Work Order Tickets. Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences. Inspect hallways, lobbies, recreational rooms, restrooms, corridors, and other work areas for excessive debris and dispose of in designated areas. Respond to emergency maintenance requests as required and contact Facilities Director/Maintenance Supervisor. Work Environment Position requires frequent exposure to the outdoor climate and weather conditions. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Position Type/Expected Hours of Work Non-exempt (hourly) position. Days and hours of work are determined by the resort. This schedule may change to accommodate the business needs of the property. Required Education and Experience Ability to quickly and easily navigate the property/building as required, meeting the job functions. Must have the ability to react and address all emergency situations in a timely manner. Effective written and verbal communication skills. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.