Firstservice Residential California, Inc. jobs in Saint Petersburg, FL - 28 jobs

The Sr. Property Manager job is licensed under the provisions of Florida Statute 468. The Sr. Property Manager is required to be knowledgeable about Florida Statute 718, which governs Condos. This position serves as the bridge between the Property Manager and General Manager, taking on greater responsibility for the strategic management of the community, ensuring that all aspects of operations, administration, and financial management are executed at a high standard. The Senior Property Manager will lead and mentor a team of property management professionals while also handling complex issues and making high-level decisions in collaboration with the Board of Directors and Regional Director. The role demands an experienced leader who can manage multifaceted operations while delivering exemplary service consistent with the Castle Group's values and mission. The Sr. Property Manager provides exemplary service consistent with the Castle Group's values and mission. They perform all responsibilities while demonstrating outstanding customer service skills as a representative of Castle Royal Service. Responsibilities Operations and Administration Oversee the daily operations of the property, ensuring compliance with all regulatory and community standards. Utilize Castle Management assigned inspection checklists to inspect the community and facilities on a routine basis, addressing maintenance, security, and landscaping deficiencies. Manage the association's budget in collaboration with the Property Manager, ensuring financial goals are met and expenditures are within budget. Assist in the preparation of monthly financial reports, analyzing variance trends and providing insights to the Board of Directors. Ensure the proper storage and maintenance of all association records, including compliance with Florida Statute requirements. Develop and implement emergency preparedness plans in accordance with Castle Management guidelines. Leadership and Talent Management Provide direct leadership to the property management team, including the Property Manager and Assistant Property Manager, ensuring that all team members are aligned with community goals and standards. Conduct performance appraisals, approve payroll, and manage PTO requests for the property management team. Mentor and develop the property management staff, fostering an environment of continuous improvement and professional growth. Address complex community issues and provide strategic solutions to enhance community satisfaction. Community Relations and Communication Serve as a primary point of contact for Board Members and homeowners, addressing their concerns promptly and effectively. Foster and maintain positive relationships with residents, vendors, and other stakeholders, ensuring that communication is transparent and effective. Attend and present at Board meetings, offering professional advice and updates on community operations. Act as a liaison between the community, legal counsel, or other third-party vendors as needed. Project Management Lead and oversee large-scale community projects, including maintenance and construction efforts, ensuring that all projects are completed on time, within budget, and to the highest standards. Draft and review RFPs (Requests for Proposal) and bid analysis sheets for Board Review, ensuring that vendor selection is based on a comprehensive and fair evaluation. Oversee the implementation of community improvement projects, coordinating with vendors and ensuring compliance with Castle and Association standards. Supervisory Responsibilities May be assigned a small portfolio of managers with in-direct reporting to assist in Regional Directors absence. Supervisory Responsibilities Directly manage and supervise the Property Manager, Assistant Property Manager, and other on-site staff as necessary. Carry out supervisory responsibilities in accordance with Castle's policies and applicable laws. Responsibilities include interviewing, hiring, and training, developing and mentoring employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience An active CAM license is required. An associate's degree with a concentration in business is preferred. A minimum of 4 years of CAM or related business experience, or more, depending on the community, is required. Knowledge and understanding of Property Management accounting practices, terminology, and budgeting skills required. Knowledgeable of Condo law and required statutory inspections and regulations as outlined by Florida state and county. Knowledge and understanding of High Rise/ Condo Life Safety equipment (Fire suppression systems, generators, chillers, cooling towers, elevators, etc.) required. Experience with Property Management and Accounting software such as SmartWebs, Townsquare, BuildingLink, VendorSmart, etc., or similar software may be required or preferred. Some understanding of Condo building mechanics may be required A valid Driver's License is required. Skills and Abilities Outstanding customer service, communication, and interpersonal skills to help create effective customer-focused relationships with all levels within the organization. Excellent verbal and written communication skills with the ability to communicate, receive, and exchange ideas and information using spoken and written language. Strong conflict resolution techniques with proven strategies for de-escalating negative situations are required. Excellent organizational skills and attention to detail. Advanced time management skills required to use time effectively based on key priorities, with the ability to prioritize tasks in an environment with constant changes. Strong people management skills to coach, train, and guide team. Strong analytical, problem-solving, and negotiation skills. Strong presentation and public speaking skills required. Intermediate command of computer hardware/software is required; specifically, proficient in the knowledge of Microsoft Office suite including but not limited to; Word, Excel, Power Point and Outlook. Multiple language fluency is desirable and may be required depending on the community's needs. Ability to act with integrity, professionalism, and confidentiality. Physical requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Able to work under pressure, maintain composure, and utilize good judgment during emergency/difficult and stressful situations. Ability to lift 30lbs. following appropriate safety procedures. Ability to: Work in an upright standing position for long periods Work in different environmental working conditions (e.g., heat, cold, wind, rain). Walk and climb stairs. Handle, grasp, feel objects. Reach with hands and arms. Extensive use of fingers for typing and visual use of the computer monitor. Ability to quickly and easily navigate property/buildings. Ability to possibly walk in uneven terrain, depending on the community, while conducting inspections. Repeat various motions with wrists, hands, and fingers. Ability to detect auditory and visual emergency alarms. Ability to hear, understand, and respond appropriately to verbal requests made in person and over the telephone. Visual ability correctable to 20/20. Ability to respond verbally in an understandable, professional manner in person and over the telephone. May be required to travel for training sessions off-site as needed. It may be occasionally required to cover for staff at other communities within a reasonable commuting distance. Ability to work extended hours and weekends if needed. EQUAL EMPLOYMENT OPPORTUNITY Castle is an equal-opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business needs without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected status under federal, state, or local laws. DISCLAIMER This is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and activities may change or be supplemented at any time based on organizational needs. In addition, management has the right to change any portion of this job description at any time and for any reason. Not ready to apply? Connect with us for general consideration.

Job Code: Maintenance Technician (FT) City: Safety Harbor State: FL Country: United States of America Description We are presently seeking a Maintenance Technician for our Amber Glades community located in Safety Harbor, Florida, who will perform general grounds and lawn maintenance, as well as basic repairs to homes owned by the community, for 40 hours per week. As a successful Maintenance Technician, you will: * Perform maintenance to ensure homes and community areas are in proper condition. * Perform repairs and maintain the community water and sewer lines. * Execute assigned work orders and report status to the Community Manager timely and efficiently. * Promote goodwill by handling all contacts with residents, prospective residents, visitors and other employees in a spirit of courtesy, cooperation and attentiveness. * Use established procedures to identify deficiencies and take immediate action with community manager approval. * Ensure community grounds are appropriately manicured. Regularly treat for weeds, rake leaves, plant flowers/shrubs, spread mulch/woodchips/stones, trim shrubs and hedges, cut down and remove tree limbs as needed, and perform other lawn care services as necessary. * Remove and dispose of garbage on community grounds, including common areas, main entrance and from resident's sites as needed to maintain community appearance. * Perform snow removal using a snow blower, hand shovel or a plow truck, as applicable. * Advise Community Manager or Maintenance Supervisor of residents who do not properly dispose of their excess garbage or have large/bulk items that may require pickup arrangements. * Perform regular inventories of maintenance and grounds equipment and supplies to advise Community Manager of equipment and supply needs. * Maintain order and appearance of garage and storage areas. * Maintain all maintenance and grounds equipment to keep it clean and cared for. * Comply with national, state and local health and safety laws to reduce accident occurrences and to protect residents, the company, team members and vendors. * Perform seasonal pre-maintenance service on a timely basis. * Remain available for "on call" duties as needed. * Participate in the refurbishing of Community Owned homes. * Perform other duties as assigned. Minimum Requirements * A minimum of 2 years of maintenance experience, preferred. * High School Diploma or GED preferred. * Excellent customer service skills. * Valid operator's license, maintenance of a good driving record at all times, and insurability under the Company's policy at all times. * Working knowledge of plumbing, electrical, appliance repairs, HVAC, and carpentry. * May need to provide own tools. * Ability to bend, stretch, twist, walk continuously, and access restricted spaces. * Ability to operate maintenance equipment and other equipment. * Ability to lift or to move up to 75 pounds. * Ability to efficiently perform job responsibilities with minimal supervision. * Ability to tolerate exposure to various chemical compounds. We are Proud to Provide the following: * Access to benefits including medical, dental and vision insurance * Short-term and long-term disability * Life insurance * Generous Paid Time Off and holidays * Flexible spending account * 401K with company match

The Lifestyle Coordinator plans and oversees social events for the community and reports to the Property Manager. This position will also oversee the amenities and will report maintenance repairs to the Property Manager. The Lifestyle Coordinator also provides exemplary service in a manner consistent with the values and mission of the Castle Group. He or she performs all responsibilities while demonstrating outstanding customer service skills representative of Castle Royal Service as it relates to this function. This includes working interdepartmentally, as well as, with our external customers. Responsibilities (May include some or all of the following as applicable) Report to Property Manager amenity and clubhouse special projects, necessary maintenance repairs, issues/concerns with vendors and/or cleaning services. Work with the Social Committee and Board Liaison to plan and execute social events. Plan, coordinate, and implement all Association-funded events and/or shows, including but not limited to budgeting for the activity, ticket sales, scheduling room use, facilitating preparations (Set-up, execution, and break down), and procurement of all supplies needed for the activities. Attend all events and shows that are funded and supported by the Association. Attend other shows and events as needed, to be coordinated with the Social Committee. Meet and work with talent and travel agents and attend local showcases to preview events for possible presentation to the community. Select events and classes for the year. Must be comfortable speaking in front of a crowd at committee meetings, board meetings and introducing events. Create and distribute social calendar - flyers, electronically, and post to website. Negotiates necessary contracts relating to the presentation of shows, workshops, classes and other forms of entertainment. Create printed information for distribution, including performer bios, show synopses or itineraries for events, and posters and flyers advertising events and classes. Advertise events by creating flyers and posting information to the website in a timely and accurate manner. Maintain complete and current files for all events, including copies of all event-related items; i.e., performer bios and show synopses; contracts; flyers; tickets; ticket sale related information; itineraries; critiques and recommendations, etc. Maintain accurate financial records relating to all events, including submitting check and petty cash requests for event expenditures, balancing checks with ticket sales, completing deposit slips and making deposits, tallying total costs and sales for submitting sales and usage taxes. Present YTD profit and loss at committee meetings and board meetings. Edit and produce Community Association Newsletter and solicit advertising for newsletter. Maintain accurate financial record relating to the News Letter. Update community access channel. Prepare report to be included in the various management reports. Prepare articles for various associations publications, including E-blasts. Serve as management representative to the Social Committee, Calendar Group and Club Advisory Committee, etc. Plan and implement all events and ensure event runs smoothly. Find and plan volunteers, as needed. Ensures all safety precautions are followed while performing duties. Any other responsibilities as assigned by supervisor. Qualifications Education/Training/Certifications/Licenses: High school diploma or equivalency required. Associates degree in business or hospitality preferred. Experience/Knowledge/Skills: At least two (2) years event planning experience. HOA experience is a plus. Strong organizational skills, communication and interpersonal skills required. Effective written and verbal communication. Computer literacy: Intermediate command of computer hardware/software is required; specifically, knowledge of Microsoft Windows, Word, Excel, Power Point, Publisher and Outlook. Experience in maintaining a website is desired. Language requirements: Multiple language fluency is desirable, but not necessary. Travel and availability requirements: May be required to travel for training sessions off-site on an ad-hoc basis. May be occasionally required to cover for staff at other communities within a reasonable commuting distance if needed. Physical Requirements: Ability to lift 50 lbs.; Work in an upright standing or sitting position for long periods of time. Handle, grasp and lift objects and packages; extensive use of fingers for typing and visual use of the computer monitor. Reach with hands and arms. Communicate, receive and exchange ideas and information by means of the spoken and written word. Ability to quickly and easily navigate the property/building as required to meet the job functions. Complete all required forms. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working Conditions: The majority of work will be completed indoors in a temperature-controlled environment with little to moderate noise levels. May require outdoor site visits on an occasional basis. Disclaimer: This is not an all-inclusive . In addition, management has the right to change any portion of this job description at any time and for any reason. Not ready to apply? Connect with us for general consideration.

Responsible for enforcing pool safety rules in all pool areas. Primary responsibility is the maintenance and cleanliness of pool and deck areas. Able to understand and react to emergency response procedures; monitors safety and security of all pool users and responsible for reporting and documenting any safety or accident concerns. The Deck or Pool Attendant also provides exemplary service in a manner consistent with the values and mission of the Castle Group. He or she performs all responsibilities while demonstrating outstanding customer service skills representative of Castle Royal Service as it relates to this function. This includes working interdepartmentally, as well as, with our external customers. Responsibilities Maintains cleanliness of pool area by clean-up of poolside trash and alignment of chairs/lounges. Maintain neat and clean pool area. Ensure neat and clean restroom. Assists in resolving complaints/issues related to the pool. Helps maintain a pleasant environment for the enjoyment of the property owners and their guests. Ensures all safety precautions and procedures are followed while performing duties. May be assigned other duties by the on-site Community Association Manager. Qualifications Education/Training/Certifications/Licenses: High school diploma or equivalency preferred. May require Certified Pool Operator certification. May require CPR and/or Lifeguard certification. Experience/Knowledge/Skills: One (1) to Two (2) years of related work experience. Strong working knowledge of customer service principles and practices. Excellent interpersonal and communications skills. Computer literacy: Intermediate command of computer hardware/software is required; specifically, knowledge of Microsoft Windows, Word, Excel, Power Point and Outlook. Experience in maintaining a website is desired Language requirements: Bilingual preferred but not required. Travel and availability requirements: May be required to travel for training sessions off-site on an ad-hoc basis. May be occasionally required to cover for site staff when needed. Ability to work extended hours and weekends. Ability to respond to emergencies in a prompt and responsible manner. Physical Requirements: Ability to lift up to 40 lbs.; work in an upright standing or sitting position for long periods of time, may fluctuate. May handle, grasp and lift objects and packages. Reach with hands and arms, communicate, receive and exchange ideas and information. Ability to quickly and easily navigate the property/building as required to meet the job functions; complete all required forms. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Safety Equipment (may/may not include): Protective Gloves and Glasses when using hazardous materials when cleaning the pool (Must be CPO Certified). Anti-Slip Shoes Sun Protection Working Conditions: The majority of work will be completed outdoors in a non-temperature controlled environment with moderate noise levels. DISCLAIMER: This is not an all-inclusive . In addition, management has the right to change any portion of this job description at any time and for any reason. Not ready to apply? Connect with us for general consideration.

Make your next move an expert one. At Colliers it's not our success that sets us apart, it's how we achieve it. Our people are passionate, take ownership and always do what's right for our clients, people and communities. Why Colliers? Our enterprising environment needs your expertise to facilitate Colliers' continued growth as an industry leader. Our nimble, decentralized culture can provide you with a wealth of opportunities to learn about our business and quickly gain experience to accelerate your career. About You As Market Leader, you will be responsible for the leadership and growth of the broader Tampa and Fort Myers market and shall oversee all aspects of Brokerage services. Based out of our Tampa office you will drive new business and the growth of market share in the region. You will need to be market and client facing, which includes participating in industry and local community groups/events and establishing and fostering client relationships. Additionally, you will need to have a passion for recruitment, retention, and driving the business forward coupled with long-term succession planning - key areas of focus for this role. You will serve as an exemplary ambassador of Colliers' culture, both internally and externally, and will keep engagement of both Tampa and Fort Myers offices as a key priority, all while growing the region and positioning Colliers as an employer of choice. In this role, you will… * Have key pillars of responsibility in Leadership, Recruitment & Retention, Business Development, Market Identity, Professional Coaching and Partnership Relations. * Manage the region's business plan with clearly stated and measurable goals. * Motivate sales professionals (brokers) in achieving office and individual business goals. * Deliver suggestions, feedback, and constructive recommendations to internal and external stakeholders effectively. * Organize and lead regularly scheduled sales meetings and quarterly shareholder meetings. * Challenge the Colliers team to innovate and discover new ways to increase business revenue. * Actively recruit current and future top performers to grow the office/market strategically. * Specify and meet set business recruitment and retention growth targets for each year. * Assess team members, addressing gaps and areas of opportunity, planning for succession for key positions across the organization, including sales professionals and staff. * Continuously expand the business through regular contact with key and prospective clients. * Identify cross sell opportunity across other service lines, work with the appropriate stakeholders to secure business. * Active involvement in local/regional/national organizations that will help grow the business, increase market identity, and recruit the best in the business. * In conjunction with the Operations Manager, build teams that are highly engaged, collaborative, and capable in driving the business forward. * Actively mitigate business risk to minimize exposure to the company. * Manage the business for continuous year-over-year growth in revenue, EBITDA, and EBITDA margins under variable business conditions. * In conjunction with the Operations Manager, complete the submission of realistic and achievable budgets and forecast to ensure proper business planning. * Support and partner with the Operations, Research and Marketing teams such as at staff meetings and local office events. * Promote and assist the development and success of all Colliers business lines. * Fulfill Broker of Record duties in applicable jurisdictions. What you'll bring * Basic / Minimum Education requirement to perform the job: bachelor's degree. * A minimum of 15 years of experience as a real estate leader or related experience within a sales or real estate organization with significant exposure to Commercial Real Estate Brokers (agents). * Strong critical thinking skills and problem-solving capabilities. * Strong communications and consensus building acumen. * Possesses the highest level of business ethics with personal qualities of integrity, credibility, and commitment to the mission of the company. Understand market cycles and sets short and long-term strategies taking these into consideration. * Demonstrated ability to operate and grow a profitable business unit. Proven operations management skills in a professional services environment with change management experience. * Encourage and support leadership and growth in others. Team-oriented with the ability to build effective relationships in a cohesive business environment. * Real Estate License will be required. Make your next move an expert one and join us as we lead the industry into the future. Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas. Applications will be accepted on an ongoing basis. Direct applicants only please, no agencies. Colliers respects diversity and is an equal opportunity employer. No employee or applicant for employment will be discriminated against on the basis of any actual or perceived membership in any protected category including race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. If you are a qualified applicant who requires reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact accommodations@colliers.com for assistance.

The Server provides exceptional Royal Service by greeting guests, taking orders, and serving food and beverages promptly. This role ensures a positive dining experience by addressing customer needs, maintaining cleanliness in the dining area, and collaborating with kitchen staff for accurate order delivery. As a representative of Castle Royal Service, he or she performs all responsibilities while demonstrating outstanding customer service skills. Bartending skills a plus as well, however not required. Responsibilities (May include some or all of the following as applicable) Greet residents promptly, make menu recommendations, repeat back orders for accuracy, deliver food and drinks in a timely manner, present check, collect funds for payment and make change quickly. Follows local, state and federal health standards, and follows recipes designed by onsite F&B leadership. Assists with the cleaning, sanitation and organization of the bar, dining room, walk-in coolers and all storage areas. Performs additional responsibilities as requested by the onsite F&B leadership. Hand wash and/or use of industrial dishwashers for glassware and other barware items. Always follow sanitation policies Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience High School or GED preferred Prior experience working in a fast-paced restaurant environment is preferred but not . Understanding of basic restaurant sanitation. Continuing education will be offered and administered as needed. Skills and Abilities Strong communication skills and a friendly attitude are essential for success Multilingual preferred but not Ability to collaborate effectively with kitchen staff and follow directions from supervisors Ability to work fast, effectively and stay focused under pressure Consistently showing up on time and ready to perform all duties as assigned. Capability to manage multiple tables, handle orders, and maintain a clean and organized dining area simultaneously. Must be able to perform repetitive tasks and stand for extended periods of time Physical requirements Ability to lift up to 30 lbs.; work in an upright standing or sitting position for long periods of time, may fluctuate. May handle, finger, grasp and lift objects and packages. Reach with hands and arms, communicate, receive and exchange ideas and information. Ability to quickly and easily navigate the property/building as to meet the job functions; complete all required forms. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May be to travel for training sessions off-site on an ad-hoc basis. May be occasionally to cover for front desk staff at other communities within a reasonable commuting distance when needed. Ability to work extended hours and weekends based on project requirements. Ability to respond to emergencies and callouts in a timely manner. Able to work under pressure, maintain composure and utilize good judgement during emergency/difficult and stressful situations. EQUAL EMPLOYMENT OPPORTUNITY Castle is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected status under federal, state, or local laws. DISCLAIMER This is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and activities may change or be supplemented at any time based on organizational needs. In addition, management has the right to change any portion of this job description at any time and for any reason.

Job Code: Office Assistant (FT) City: Safety Harbor State: FL Country: United States of America Description We are presently seeking an Office Assistant for our Amber Glades community, located in Safety Harbor, Florida who will perform administrative duties under the supervisor of a Community Manager. As an Office Assistant, you will: * Greet all customers with a polite, professional demeanor. * Answer community office telephone calls promptly and professionally; provide the requested information for telephone inquiries. * Build relationships with residents and respond to all resident needs to identify and resolve issues. * Maintain all community office files according to company policy, including state and local requirements. * Inventory, order and verify receipt of office supplies. Coordinate maintenance of office equipment to ensure continuous customer sales and service. * Pursue delinquent rents and perform evictions within State and landlord laws and attend court proceedings as required. * Process rent payments and make collection calls in a timely and efficient manner. * Initiate and complete debits and credits to resident ledgers as necessary. * Process Home Sales and Home Rental payments and submit them to the corporate office. * Process move out packages. * Perform other duties as assigned. Minimum Requirements * A minimum of 1-2 years of administrative experience; property management experience preferred. * High school diploma or GED required. * Excellent customer service skills. * Excellent communication, problem-solving and organizational skills. * Detail orientated with strong time management and follow-through skills. * Ability to multitask and be a team player in a fast-paced environment. * Ability to lift up to 50 pounds. * Valid operator's license. * Proficiency in Microsoft Office specifically Excel, Word, and Outlook We are Proud to Provide the following: * Access to benefits including medical, dental and vision insurance * Short-term and long-term disability * Life insurance * Generous Paid Time Off and holidays * Flexible spending account * 401K with company match

The Chief Engineer is responsible for the oversight of the building maintenance of the property. This includes the interior as well as the exterior of the building. This person must be knowledgeable in HVAC, Refrigeration, and Electrical Engineering. Performs complex analytical work in providing office and building engineering support and field engineering support to ensuring technical competence and compliance with all current codes and criteria. Job Complexity & Critical Skills Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * The position is fundamental to the administrative and operational functions of the Company/Property and as such requires established organizational skills, with attention to detail and solid time management, and good interpersonal skills. * As the key employee of the building operations interior and exterior, the Chief Engineer is essential to the longevity of all equipment and the aesthetic nature of the property. The Chief Engineer must perform the job duties with a view toward projecting a professional and competent image: Service to the customer in a friendly and outgoing manner is also essential, while timelines and maintaining a clean atmosphere are key. * The position is fundamental to all mechanical functions of the community and includes working closely with the Association Manager and their maintenance team to operate the community and facilitate solutions to all types of maintenance problems within the community. Strong leadership skills, customer service skills, technical skills, and problem solving abilities are required. Essential Duties and Responsibilities include the following. Other duties may be assigned to meet business needs. * Performs the day to day routine maintenance of the building utilizing their maintenance staff in a leadership role. * Develops and adheres to the preventative maintenance program for the community. Update as needed. * Supervise all building repairs done by outside vendors, reporting to the Association Manager satisfactory/unsatisfactory completion. * Maintain an operating environment to achieve a satisfactory level of resident's service as measured by formal and informal feedback and surveys. * Monitoring all systems of the building and performing any and all basic repairs as needed. * Demonstrates a routine and effective ability to adjust to changing circumstances. * Responds to phone calls and correspondence in a timely, professional manner. * Encourages maintenance staff to behave in a professional manner and comply with company's safety standards. Motivates staff to work as a team. * Creates a maintenance report, which depicts an update on the actual condition of the property, progress of specific projects, and makes clear and concise recommendations. * Observes all safety standards and participates in the Company's efforts to provide a safe work environment. * Understands and follows the directions and tasks given by direct supervisor and conscientiously completes them. * Organizes time effectively and successfully balances the competing demands of multiple projects. * Keeps up to date equipment maintenance logs, inventory, and update preventative maintenance manual quarterly. Competencies; Financial Management. Technical Capacity. Performance Management. Communication Proficiency. Ethical Conduct. Leadership. Problem Solving/Analysis. Strategic Thinking The Chief Engineer will be responsible for interviewing, training, staff development and scheduling. Work Environment While performing the duties of this job, the employee occasionally works in outside weather conditions. The employee occasionally works near moving mechanical parts and in high, precarious places and is occasionally exposed to wet and/or humid conditions and fumes. The noise level in the work environment is usually moderate to loud. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The physical demands and work environment characteristics described here are representative of those that must be met or encountered by the employee to successfully perform the essential functions of this job. The company will provide a reasonable accommodation for a qualified individual with a disability, unless providing such accommodation will present an undue hardship. While performing the duties of this job, the employee is occasionally required to stand; walk; use hands to finger, handle, feel or operate objects, tools or controls; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch or crawl; talk or hear; and smell. The employee must occasionally lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.. This position requires occasional exposure to the outdoor climate and weather conditions. Position Type/Expected Hours of Work The schedule of the position is full time (40 hours a week) and will require to be available for emergencies and occasional night and weekend work due to special projects. This an exempt (salaried) position. This position will require to attend occasional off-site meetings during business hours and within the local city limits. Required Education and Experience * High School Degree; preferred education; AA degree in industry * Three (3) to Five (5) years of experience as a Maintenance employee in a supervisory role in hi-rise buildings. * Must be HVAC Certified and/or have a comparable technical school certification. * Must have strong working knowledge of basic trades, such as, electrical, plumbing, carpentry, HVAC, and painting standard principles and practices. * Ability to analyze and interpret technical aspects, pumps, and motors, mechanical systems with a similar degree of complexity. * Must be proficient and have a working knowledge of Microsoft Word and Excel applications. * Must have a valid Florida driver's license * Must have the ability to react and address all emergency situations in a timely manner, generally within 2 hours. Must be available and go to the property in the event of an emergency, which may be night and/or weekends. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. KW Property Management & Consulting is a drug-free workplace. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Code: Community Manager (FT) Address: 16108 US Hwy 19 City: Hudson State: FL Country: United States of America Description Who is RHP Properties? Headquartered in Farmington Hills, Michigan, RHP Properties (************ is the nation's largest private owner and operator of manufactured home communities. With more than 370 communities throughout 30 states, we continue to expand our footprint to provide accessible and affordable housing across the country. All of this would not be possible without the energy and drive of our talented employees! We invest in our employees, with regular training, opportunities for advancement, and fun events to bring everyone together. We are presently seeking a Community Manager for our Winter Paradise RV Resort located in Hudson, Florida to manage the daily administration, operation, and personnel of the manufactured home community in an efficient, professional, and profitable manner. As a Community Manager, you will: * Manage and deposit daily collection of all monthly rentals, late fees, etc. * Pursue delinquent rents and perform evictions within State and landlord laws and attend court proceedings as required. * Hire, train, motivate and manage onsite staff to ensure deadlines are met. Administer discipline with proper documentation. * Demonstrate leadership in corporate attitude, communication skills, and professional appearance. Exemplify adherence to company policies and procedures. * Inspect the community grounds and community-owned homes to maintain a presentable appearance. * Manage and assign tasks to the maintenance staff through the use of the Maintenance Work Order system. * Enter lead information in the Lead Tracker System and complete guest cards. * Process, approve, and forward invoices in a timely manner to the Corporate Office; maintain petty cash; keep track of all expenses and receipts. * Maintain employees' files, timesheets, and records to coordinate accurate compensation and benefits. * Analyze and audit daily, weekly, and monthly reports and address any issues or incorrect information. * Manage accidents, emergency situations, and immediate mechanical needs; report to the corporate office immediately and prepare the proper reports. At times this will require the Community Manager's availability outside of normal work hours. * Manage the process of refurbishing community-owned homes. * Remain aware of safety issues and administer constant corrective measures to ensure a safe working and living environment for all residents and team members. * Build relationships with residents and respond to all needs. * Coordinate the advertising, promotions and presentations of homes as directed by Regional Manager. * Perform other duties as assigned. Minimum Requirements * 2-3 years of property management experience with proven management skills. * Strong customer service, communication, and organizational skills. * Detailed-orientated and the ability to multitask and problem solve. * Proficient with MS Office, specifically Excel and Outlook; MRI experience preferred * Ability to be flexible and work evenings and weekends * Proven leadership skills and the ability to be a team player in a fast-paced environment * Valid operator's license, maintenance of a good driving record at all times, and insurability under the Company's policy at all times and the ability to commute between communities. * High School diploma or GED required. We are Proud to Provide the following: * Competitive compensation plus eligibility to earn commissions and bonuses * Access to benefits including medical, dental and vision insurance * Short-term and long-term disability * Life insurance * Generous Paid Time Off and holidays * Flexible spending account * 401K with company match

Make your next move an expert one. At Colliers it's not our success that sets us apart, it's how we achieve it. Our people are passionate, take ownership and always do what's right for our clients, people and communities. Why Colliers? Our enterprising environment needs your expertise to facilitate Colliers' continued growth as an industry leader. Our nimble, decentralized culture can provide you with a wealth of opportunities to learn about our business and quickly gain experience to accelerate your career. The Mobile Restaurant Technician provides both preventative and reactive support for restaurants throughout the region. The position is responsible for ensuring the restaurant kitchen equipment and related building support systems meet all performance specifications in the prescribed market area through reactive and preventative maintenance support. SPECIFIC FUNCTIONS AND RESPONSIBILITIES: * Support restaurant Operators through a comprehensive service solution for commercial cooking, refrigeration, other specialty foodservice equipment, and base building HVAC systems. * Respond to all store Operators' inquiries and complaints, verify problems, and take necessary corrective actions within the prescribed response times based on service level of request. * Properly troubleshoot, diagnose, repair, and install/remove commercial kitchen equipment, including cooking, refrigeration, other specialty foodservice equipment, and base building HVAC systems. * Communicate with manufacturers as needed to help with diagnoses and parts identification. * Consult with the Chick-fil-A Technical Assistance Team for technical support while onsite. * Install all parts ordered for the Operators in a timely and professional manner and in line with established service level agreements. * Produce accurate and timely administrative documents, such as work orders, time reporting, receipts, and truck stock inventory. * Maintain the ability to support on-call emergency response. * Follow safe work practices and accident prevention procedures. * Maintain a neat and orderly service vehicle, along with accurate parts and tool inventory. * Maintain productivity levels in accordance with company standards. * Ensure completion of onboarding process and training. * Monitor and support continuous training and certifications by Chick-fil-A OEMs and update partner on program process changes. * Engage with Chick-fil-A's equipment partners (suppliers, manufacturers, vendors) and any programs impacting assets within the CSN scope of services. * Support equipment reporting to help leadership with equipment forecasting, rollouts, and proactive replacements. SKILLS, EDUCATION, AND EXPERIENCE: * Technical trade school with relevant experience and technical acumen. * Minimum of 5+ years of building-related trade experience. * Proven technical, vocational, or on-the-job training in at least one of the following areas: repair of sealed refrigeration HVAC systems, electrical, mechanical, process controls, and mechanical power transmissions. * Experience in service work for kitchen equipment, construction, and/or facilities management. * Current EPA Universal certification. * State-issued electrical and/or HVAC license. Not required, but highly valued. * Must possess and maintain a valid State of driver's license and proof of insurance. * Evidence of safe driving record as exhibited in a required MVR. * Ability to safely drive/operate company vehicles to and from various properties. * Solid mechanical aptitude, troubleshooting skills, and working knowledge of appropriate tools, gauges, meters, etc. in the execution of work required. * Ability to read diagrams and schematics. * Ability to work non-business hours when required. * Excellent oral and written communication skills. * Good computer skills in Microsoft Word, Excel, and capability to use proprietary mobile application to capture service. * Ability to take initiative and recognize a need to act without prompting from supervisor. * Unwavering positive service attitude with the ability to maintain a friendly, helpful attitude, and demonstrate empathy to Operators and vendors. * 100% travel within market area. Physical Requirements: * Ability to work extended periods of time without relief when responding to priority/emergency situations (including overtime type assignments). * Lift, carry, pull, or push 50 lbs. * Climb stairs, step stools, or ladders up to 2 stories high (with ladder safety training), twist, crouch, kneel, or crawl frequently during the course of a day. * Spend extended periods of time standing. * Bend over to pick up items from ground level, turn from side to side. * Walk on even or uneven surfaces frequently during the course of a day. * Use arms, wrists, and hands to grasp, squeeze, manipulate, or operate machinery frequently during the course of a day. * Tolerate changes in weather and be able to complete tasks inside and outside. Competitive compensation and benefits including, but not limited to, a full range of health care benefits, paid time off, and 401K, are available. Colliers provides equal employment opportunities to all persons. No employee or applicant for employment will be discriminated against because of race, creed, origin, marital status, sexual orientation, age, otherwise qualified disabled or veteran status, or any other characteristic protected by law. #LI-JL1 Make your next move an expert one and join us as we lead the industry into the future. Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas. Applications will be accepted on an ongoing basis. Direct applicants only please, no agencies. Colliers respects diversity and is an equal opportunity employer. No employee or applicant for employment will be discriminated against on the basis of any actual or perceived membership in any protected category including race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. If you are a qualified applicant who requires reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact accommodations@colliers.com for assistance.

Condo on the Bay is a prestigious waterfront condominium complex that sits on over 8 acres directly on Sarasota Bay. It consists of two 18 story towers and 20 marina suites. These well-appointed buildings feature spacious floor plans, modern conveniences throughout and delightful amenities, including two resort-style pools, four pickleball courts, a tennis court, four exercise rooms, a concierge in each Tower, as well as boat/kayak docks with fishing pier and a staffed 24-hour security gatehouse. The Maintenance Technician helps maintain the grounds, facilities, and amenities of the Condominium and reports to the Maintenance Supervisor or Property Manager. He or she ensures that all mechanical systems and equipment are functional and properly maintained in a clean and aesthetically appealing condition. The Lead Maintenance Technician is responsible for inspecting and troubleshooting mechanical issues and performing ongoing facility maintenance and repairs. The Lead Maintenance Technician also provides exemplary service in a manner consistent with the values and mission of the Castle Group. He or she performs all responsibilities while demonstrating outstanding customer service skills representative of Castle Royal Service as it relates to this function. This includes working interdepartmentally, as well as, with our external customers. Responsibilities • Evaluates systems or facilities to determine maintenance or repairs that need to be performed. • Responsible for overall maintenance and physical appearance of interior and exterior of the building and common areas • Conducts daily walk-through of property to ensure an aesthetically pleasing environment with fully functioning equipment and amenities, including monthly facility, building, and street light checks • Collaborates with team members and inspects work performed; delegates assignments as instructed by Maintenance Supervisor and/or Property Manager • Ensure that all safety and OSHA regulations are followed by teammates, including proper use of PPE's • Responds to emergencies in the building as needed and maintains thorough knowledge and understanding of the emergency equipment and procedures established by Management. • Assists with hurricane preparation before, during and after a storm. • Provides inspection reports and/or checklists to Maintenance Supervisor and/or Property Manager detailing property condition, safety issues and any other critical items. • Responsible for stocking and organizing inventory of parts, supplies, and materials while ensuring all inventory purchases have proper approval from Maintenance Supervisor and/or Property Manager • Other duties and responsibilities as assigned. Supervisory Responsibilities • Directly manage 1 or more teammates • Carry out supervisory responsibilities in accordance with Castle's policies and applicable laws. • Responsibilities may include interviewing, hiring, and training, developing and mentoring employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience High school diploma or equivalency required. 2+ years as a Maintenance Technician or similar position Additional vocational training and certifications such as HVAC, CPO certification or other certifications may be required Knowledge and understanding of Material Safety Data Sheet (MSDS) required Intermediate knowledge and understanding of irrigation, pest control, and landscaping. Position will require a valid Driver's License. Skills and Abilities Strong knowledge of high-rise building system, including mechanical, electrical, plumbing HVAC, and fire & life safety systems Must have drywall installation experience. Daily tours throughout the property to identify risks, evaluate quality of repairs Responds to work orders assigned by the chief maintenance supervisor Operate mechanical and electrical machinery/equipment (i.e. blowers, power washer, etc.) Must communicate clearly and concisely in both oral and written communication Excellent interpersonal and organizational skills and attention to detail Strong analytical and problem-solving skills. Ability to prioritize tasks and to delegate them when appropriate. Ability to act with integrity, professionalism, and confidentiality. Communicate, receive, and exchange ideas and information by means of spoken and written. Thrive while working in a dynamic environment with rapid changes. Strong customer service, communication, and interpersonal skills to help create effective customer-focused relationships with all levels within the organization. Able to work under tight deadlines and use time effectively based on key priorities. Ability to learn new skills on the job Meets security background Physical requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Able to work under pressure, maintain composure and utilize good judgement during emergency/difficult and stressful situations. Ability to lift 50lbs. following appropriate safety procedures. Required to perform work outdoors during all seasons Ability to: crawl in small and tight spaces work in different environmental working conditions (e.g. heat, cold, wind, rain). walk and climb stairs to climb ladders and work at heights above ground level. stoop and bend Handle, grasp, feel objects and equipment Quickly and easily navigate property/buildings is required to meet the job functions to hear, understand and respond appropriately to verbal requests made in person and over the telephone. EQUAL EMPLOYMENT OPPORTUNITY Castle is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected status under federal, state, or local laws. DISCLAIMER This job description is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and activities may change or be supplemented at any time based on organizational needs. In addition, management has the right to change any portion of this job description at any time and for any reason. Not ready to apply? Connect with us for general consideration.

Provides management, direction, and leadership to ensure the property is maintained and operated in accordance with KWPM objectives. Property Managers are certified and licensed by the State of Florida for Community Property Manager (CAM). Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As the key employee liaisons between the client, KW Property Management, and internal support staff, the Property Manager must perform the job duties with a view toward projecting a professional and competent image: Service to the customer in a friendly and outgoing manner is essential, while timeliness and professional appearance are key. The position is fundamental to all functions of the community and includes working closely with the Association Board of Directors and/or the Developer to manage and operate the community, facilitate solutions to problems within the community. Strong management skills, customer service skills, and supervisory skills are required. Demonstrate a positive, professional and client-oriented attitude about the company with coworkers, residents, owners, clients and the public; whether contact is by mail, telephone or in person. Constantly strive for improvements in work process and results to better meet client's expectations. On assigned properties, act as the company's primary coordinator to assure that the company's efforts fully meet and exceed contractual property management obligations. Prepare annual budget for the association. Analyze and distribute monthly financial statements including operating variances from budget, cash management and strategies for collection of receivables. Maintain complete and accurate property files and records, according to department systems, with an emphasis on documentation for future reference. Coordinate with headquarters support staff on management company procedures for processing and distributing information. Provide prompt, detailed and accurate general status reports on all properties assigned. Supervise on-site team members. Develop specifications and continually evaluate service needs and performance in all areas of maintenance and management. Encourages staff to behave in a professional manner and comply with company's safety standards. Motivates staff to work as a team. Establish and maintain collaborative working relationships between departments, with coworkers and particularly with other members of a project team. Prepare for team meetings, in advance, and act as chairperson for the meeting. Acquires and maintains current knowledge of state and regulatory agency statutes and each client's community documents, policies, and procedures. Initiates contact with new resident representatives to coordinate the move-in process, provides an introduction and orientation to the staff and building, reviews available services, and reviews the building rules and regulations. Sets and adheres to the highest standards of performance and instills them in the staff by personal follow-up to insure that the service is being delivered. Responds to phone calls and correspondence in a timely and professional manner. Maintain a professional relationship with the BOD, Unit Owners, and vendors. Ability to run a BOD meeting when necessary according to Roberts Rules of Order. Creates a management report, which depicts an update on administrative items, a financial overview, actual condition of the property, progress of specific projects, and makes clear and concise recommendations. Prepares professional presentations of reports, action plans, budgets, bid analysis, etc. Supports the KWPM's GREAT values, philosophy, goals and adheres to KWPM policies. Organizes time effectively and successfully balances the competing demands of multiple projects. Attends monthly Manager's meeting. Maintain and uploads all documents into the management support systems accurately and update accordingly. Monitors contracts regularly. Evaluate and negotiate all contracts effectively. Ensure all vendors provide a certificate of insurance naming the Association and KW Property Management as additional insured and certificate holder. Obtain copy of all business licenses from vendors. Update all documents accordingly. Maintain accurate records, files and communication pertinent to the Association office. Organizes all files and policies as per the company's standards. Update Association communication regularly - Update menu boards, prepare Association newsletter, update Association web-site. Processes violations, work orders, architectural control applications, lease applications, and sale applications regularly on a monthly basis as required. Possesses all knowledge of assets cash balances and availability of funds for projects. Cash flow management for capital improvement. Monitors aging report, timely legal action, and updated collection module on a timely basis. Keeps up to date equipment maintenance logs, inventory, and update preventive maintenance manual quarterly. Competencies Communication Proficiency Business Acumen. Customer/Client Focus. Decision Making. Financial Management. Results Driven. Supervisory Responsibility This position will be responsible in managing the staff on-site Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee will need to walk the property on a daily basis which will include climbing stairs. Position Type This is a full-time exempt position. Days and hours of work are Monday through Friday. Business hours will be determine by the client's needs. Travel There will be some travel to attend training and/or meetings, locally. Required Experience & Education Three (3) years of experience as Community Property Manager managing the community operations, such as staff and service contracts. High School diploma required, college degree preferred Must have a strong working knowledge of customer service principles and practices. Ability to read, analyze, and interpret technical procedures, leases, regulations, or documents with a similar degree of complexity. Must be proficient and working knowledge of Microsoft Office Applications. Must have a Florida CAM license. Must have a valid FL Driver's license. Employee is sometimes required to work for extended periods of times; being flexible in the hours which could include nights and weekends. Must have the ability to react and address all emergency situations in a timely manner. Some locations will require bi-lingual in English and Spanish Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

The Lifestyle Coordinator plans and oversees social events for the community and reports to the Property Manager. This position will also oversee the amenities and will report maintenance repairs to the Property Manager. The Lifestyle Coordinator also provides exemplary service in a manner consistent with the values and mission of the Castle Group. He or she performs all responsibilities while demonstrating outstanding customer service skills representative of Castle Royal Service as it relates to this function. This includes working interdepartmentally, as well as, with our external customers. Responsibilities (May include some or all of the following as applicable) Report to Property Manager amenity and clubhouse special projects, necessary maintenance repairs, issues/concerns with vendors and/or cleaning services. Work with the Social Committee and Board Liaison to plan and execute social events. Plan, coordinate, and implement all Association-funded events and/or shows, including but not limited to budgeting for the activity, ticket sales, scheduling room use, facilitating preparations (Set-up, execution, and break down), and procurement of all supplies needed for the activities. Attend all events and shows that are funded and supported by the Association. Attend other shows and events as needed, to be coordinated with the Social Committee. Meet and work with talent and travel agents and attend local showcases to preview events for possible presentation to the community. Select events and classes for the year. Must be comfortable speaking in front of a crowd at committee meetings, board meetings and introducing events. Create and distribute social calendar - flyers, electronically, and post to website. Negotiates necessary contracts relating to the presentation of shows, workshops, classes and other forms of entertainment. Create printed information for distribution, including performer bios, show synopses or itineraries for events, and posters and flyers advertising events and classes. Advertise events by creating flyers and posting information to the website in a timely and accurate manner. Maintain complete and current files for all events, including copies of all event-related items; i.e., performer bios and show synopses; contracts; flyers; tickets; ticket sale related information; itineraries; critiques and recommendations, etc. Maintain accurate financial records relating to all events, including submitting check and petty cash requests for event expenditures, balancing checks with ticket sales, completing deposit slips and making deposits, tallying total costs and sales for submitting sales and usage taxes. Present YTD profit and loss at committee meetings and board meetings. Edit and produce Community Association Newsletter and solicit advertising for newsletter. Maintain accurate financial record relating to the News Letter. Update community access channel. Prepare report to be included in the various management reports. Prepare articles for various associations publications, including E-blasts. Serve as management representative to the Social Committee, Calendar Group and Club Advisory Committee, etc. Plan and implement all events and ensure event runs smoothly. Find and plan volunteers, as needed. Ensures all safety precautions are followed while performing duties. Any other responsibilities as assigned by supervisor. Qualifications Education/Training/Certifications/Licenses: High school diploma or equivalency required. Associates degree in business or hospitality preferred. Experience/Knowledge/Skills: At least two (2) years event planning experience. HOA experience is a plus. Strong organizational skills, communication and interpersonal skills required. Effective written and verbal communication. Computer literacy: Intermediate command of computer hardware/software is required; specifically, knowledge of Microsoft Windows, Word, Excel, Power Point, Publisher and Outlook. Experience in maintaining a website is desired. Language requirements: Multiple language fluency is desirable, but not necessary. Travel and availability requirements: May be required to travel for training sessions off-site on an ad-hoc basis. May be occasionally required to cover for staff at other communities within a reasonable commuting distance if needed. Physical Requirements: Ability to lift 50 lbs.; Work in an upright standing or sitting position for long periods of time. Handle, grasp and lift objects and packages; extensive use of fingers for typing and visual use of the computer monitor. Reach with hands and arms. Communicate, receive and exchange ideas and information by means of the spoken and written word. Ability to quickly and easily navigate the property/building as required to meet the job functions. Complete all required forms. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working Conditions: The majority of work will be completed indoors in a temperature-controlled environment with little to moderate noise levels. May require outdoor site visits on an occasional basis. Disclaimer: This is not an all-inclusive . In addition, management has the right to change any portion of this job description at any time and for any reason.

Responsible for enforcing pool safety rules in all pool areas. Primary responsibility is the maintenance and cleanliness of pool and deck areas. Able to understand and react to emergency response procedures; monitors safety and security of all pool users and responsible for reporting and documenting any safety or accident concerns. The Deck or Pool Attendant also provides exemplary service in a manner consistent with the values and mission of the Castle Group. He or she performs all responsibilities while demonstrating outstanding customer service skills representative of Castle Royal Service as it relates to this function. This includes working interdepartmentally, as well as, with our external customers. Responsibilities Maintains cleanliness of pool area by clean-up of poolside trash and alignment of chairs/lounges. Maintain neat and clean pool area. Ensure neat and clean restroom. Assists in resolving complaints/issues related to the pool. Helps maintain a pleasant environment for the enjoyment of the property owners and their guests. Ensures all safety precautions and procedures are followed while performing duties. May be assigned other duties by the on-site Community Association Manager. Qualifications Education/Training/Certifications/Licenses: High school diploma or equivalency preferred. May require Certified Pool Operator certification. May require CPR and/or Lifeguard certification. Experience/Knowledge/Skills: One (1) to Two (2) years of related work experience. Strong working knowledge of customer service principles and practices. Excellent interpersonal and communications skills. Computer literacy: Intermediate command of computer hardware/software is required; specifically, knowledge of Microsoft Windows, Word, Excel, Power Point and Outlook. Experience in maintaining a website is desired Language requirements: Bilingual preferred but not required. Travel and availability requirements: May be required to travel for training sessions off-site on an ad-hoc basis. May be occasionally required to cover for site staff when needed. Ability to work extended hours and weekends. Ability to respond to emergencies in a prompt and responsible manner. Physical Requirements: Ability to lift up to 40 lbs.; work in an upright standing or sitting position for long periods of time, may fluctuate. May handle, grasp and lift objects and packages. Reach with hands and arms, communicate, receive and exchange ideas and information. Ability to quickly and easily navigate the property/building as required to meet the job functions; complete all required forms. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Safety Equipment (may/may not include): Protective Gloves and Glasses when using hazardous materials when cleaning the pool (Must be CPO Certified). Anti-Slip Shoes Sun Protection Working Conditions: The majority of work will be completed outdoors in a non-temperature controlled environment with moderate noise levels. DISCLAIMER: This is not an all-inclusive . In addition, management has the right to change any portion of this job description at any time and for any reason.

Bayport Beach and Tennis Club is a waterfront condominium community located on the southern end of Longboat Key. The property offers residents a relaxed coastal lifestyle with private beach access on the Gulf of Mexico, tennis facilities, and scenic bayfront views. The Administrative Assistant provides a wide variety of administrative support services for the Condo Association, including support and assistance to the management office. The Administrative Assistant provides exemplary service in a manner consistent with the Castle Group's values and mission. He or she performs all responsibilities while demonstrating outstanding customer service skills as a representative of Castle Royal Service. Responsibilities Essential Duties and Responsibilities Answers telephones promptly and assists residents with questions and concerns. Tracks resident issues to enable Property Manager to identify major problems or trends. Maintains Association files, mail, binders, and office supply inventory. Attends Board Meetings as requested. Creates/posts newsletters and notices. Assists the manager with updating the website as needed. Maintains homeowner roster, database, mail instructions, and homeowner files. Assists in reviewing leases, if applicable, and processing new owner approval and interview packages. Review receivable reports and assist the property manager in forwarding collection packages to counsel. Inputs/Processes/Closes work orders as required for landscape, maintenance, housekeeping, etc. May be responsible for the processing of Association expense checks. Records miscellaneous income in assigned software. Assists residents with account balance inquiries. Researches discrepancies, processes overpayment refunds, and processes owner credits and charges as instructed by the Property Manager. Process ARCs and assist residents in booking amenity reservations. Assists residents with access control requests (new fob, gate remotes, transponders, etc). In the absence of a Covenants Coordinator, conduct the following: Inspect the community on a recurring schedule as determined by the Association. Update all inspection data into the assigned compliance system, including issuing and closing out with consistent enforcement, ensuring completion Upload violations to the Production folder for mail-outs daily. Respond to resident inquiries with the information necessary to correct the violation in a timely manner. Ensures all safety precautions and procedures are followed while performing duties. Performs property inspections and follows up on work orders as needed as directed by the Property Manager Other duties and responsibilities as assigned by the Property Manager. Qualifications Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience High school diploma or equivalency required. A minimum of One (1) year of administrative support or related work experience is required. Must possess a strong administrative background. Intermediate command of computer hardware/software, specifically Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, SharePoint, Teams). Position may require valid Driver's License. Skills and Abilities Strong customer service, communication, and interpersonal skills. Strong conflict resolution skills with ability to handle and diffuse conflict situations required. Able to work under tight deadlines and use time effectively based on key priorities. Excellent verbal and written communication skills through the ability to communicate, receive, and exchange ideas and information using spoken and written language. Excellent interpersonal and office management skills. Excellent organizational skills and a high attention to detail. Ability to prioritize tasks in a fast-paced environment. Multiple language fluency is desirable and may be required depending on the community's needs. Ability to learn new technology. Ability to act with integrity, professionalism, and confidentiality. Physical requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Able to work under pressure, maintain composure and utilize good judgement during emergency/difficult and stressful situations. Ability to lift 30lbs. following appropriate safety procedures. Ability to: Work in a seating sationary position for long periods of time Walk and climb stairs. Handle, grasp, feel objects and equipment. Reach with hands and arms. Extensive use of fingers for typing and visual use of the computer monitor. Repeat various motions with wrists, hands and fingers. Ability to detect auditory and/or visual emergency alarms. Ability to hear, understand, and respond appropriately to verbal requests made in person and over the telephone. Visual ability correctable to 20/20. Ability to respond verbally in an understandable, professional manner in person and over the telephone. May be required to travel for training sessions off-site on an infrequent, ad-hoc basis. May be required to cover for administrative staff at other communities within reasonable distance when needed. EQUAL EMPLOYMENT OPPORTUNITY Castle is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected status under federal, state, or local laws. DISCLAIMER This is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and activities may change or be supplemented at any time based on organizational needs. In addition, management has the right to change any portion of this job description at any time and for any reason. Not ready to apply? Connect with us for general consideration.

The Chief Engineer is responsible for the oversight of the building maintenance of the property. This includes the interior as well as the exterior of the building. This person must be knowledgeable in HVAC, Refrigeration, and Electrical Engineering. Performs complex analytical work in providing office and building engineering support and field engineering support to ensuring technical competence and compliance with all current codes and criteria. Job Complexity & Critical Skills Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * The position is fundamental to the administrative and operational functions of the Company/Property and as such requires established organizational skills, with attention to detail and solid time management, and good interpersonal skills. * As the key employee of the building operations interior and exterior, the Chief Engineer is essential to the longevity of all equipment and the aesthetic nature of the property. The Chief Engineer must perform the job duties with a view toward projecting a professional and competent image: Service to the customer in a friendly and outgoing manner is also essential, while timelines and maintaining a clean atmosphere are key. * The position is fundamental to all mechanical functions of the community and includes working closely with the Association Manager and their maintenance team to operate the community and facilitate solutions to all types of maintenance problems within the community. Strong leadership skills, customer service skills, technical skills, and problem solving abilities are required. Essential Duties and Responsibilities include the following. Other duties may be assigned to meet business needs. * Performs the day to day routine maintenance of the building utilizing their maintenance staff in a leadership role. * Develops and adheres to the preventative maintenance program for the community. Update as needed. * Supervise all building repairs done by outside vendors, reporting to the Association Manager satisfactory/unsatisfactory completion. * Maintain an operating environment to achieve a satisfactory level of resident's service as measured by formal and informal feedback and surveys. * Monitoring all systems of the building and performing any and all basic repairs as needed. * Demonstrates a routine and effective ability to adjust to changing circumstances. * Responds to phone calls and correspondence in a timely, professional manner. * Encourages maintenance staff to behave in a professional manner and comply with company's safety standards. Motivates staff to work as a team. * Creates a maintenance report, which depicts an update on the actual condition of the property, progress of specific projects, and makes clear and concise recommendations. * Observes all safety standards and participates in the Company's efforts to provide a safe work environment. * Understands and follows the directions and tasks given by direct supervisor and conscientiously completes them. * Organizes time effectively and successfully balances the competing demands of multiple projects. * Keeps up to date equipment maintenance logs, inventory, and update preventative maintenance manual quarterly. Competencies; Financial Management. Technical Capacity. Performance Management. Communication Proficiency. Ethical Conduct. Leadership. Problem Solving/Analysis. Strategic Thinking The Chief Engineer will be responsible for interviewing, training, staff development and scheduling. Work Environment While performing the duties of this job, the employee occasionally works in outside weather conditions. The employee occasionally works near moving mechanical parts and in high, precarious places and is occasionally exposed to wet and/or humid conditions and fumes. The noise level in the work environment is usually moderate to loud. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The physical demands and work environment characteristics described here are representative of those that must be met or encountered by the employee to successfully perform the essential functions of this job. The company will provide a reasonable accommodation for a qualified individual with a disability, unless providing such accommodation will present an undue hardship. While performing the duties of this job, the employee is occasionally required to stand; walk; use hands to finger, handle, feel or operate objects, tools or controls; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch or crawl; talk or hear; and smell. The employee must occasionally lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.. This position requires occasional exposure to the outdoor climate and weather conditions. Position Type/Expected Hours of Work The schedule of the position is full time (40 hours a week) and will require to be available for emergencies and occasional night and weekend work due to special projects. This an exempt (salaried) position. This position will require to attend occasional off-site meetings during business hours and within the local city limits. Required Education and Experience * High School Degree; preferred education; AA degree in industry * Three (3) to Five (5) years of experience as a Maintenance employee in a supervisory role in hi-rise buildings. * Must be HVAC Certified and/or have a comparable technical school certification. * Must have strong working knowledge of basic trades, such as, electrical, plumbing, carpentry, HVAC, and painting standard principles and practices. * Ability to analyze and interpret technical aspects, pumps, and motors, mechanical systems with a similar degree of complexity. * Must be proficient and have a working knowledge of Microsoft Word and Excel applications. * Must have a valid Florida driver's license * Must have the ability to react and address all emergency situations in a timely manner, generally within 2 hours. Must be available and go to the property in the event of an emergency, which may be night and/or weekends. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. KW Property Management & Consulting is a drug-free workplace. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Condo on the Bay is a prestigious waterfront condominium complex that sits on over 8 acres directly on Sarasota Bay. It consists of two 18 story towers and 20 marina suites. These well-appointed buildings feature spacious floor plans, modern conveniences throughout and delightful amenities, including two resort-style pools, four pickleball courts, a tennis court, four exercise rooms, a concierge in each Tower, as well as boat/kayak docks with fishing pier and a staffed 24-hour security gatehouse. The Maintenance Technician helps maintain the grounds, facilities, and amenities of the Condominium and reports to the Maintenance Supervisor or Property Manager. He or she ensures that all mechanical systems and equipment are functional and properly maintained in a clean and aesthetically appealing condition. The Lead Maintenance Technician is responsible for inspecting and troubleshooting mechanical issues and performing ongoing facility maintenance and repairs. The Lead Maintenance Technician also provides exemplary service in a manner consistent with the values and mission of the Castle Group. He or she performs all responsibilities while demonstrating outstanding customer service skills representative of Castle Royal Service as it relates to this function. This includes working interdepartmentally, as well as, with our external customers. Responsibilities • Evaluates systems or facilities to determine maintenance or repairs that need to be performed. • Responsible for overall maintenance and physical appearance of interior and exterior of the building and common areas • Conducts daily walk-through of property to ensure an aesthetically pleasing environment with fully functioning equipment and amenities, including monthly facility, building, and street light checks • Collaborates with team members and inspects work performed; delegates assignments as instructed by Maintenance Supervisor and/or Property Manager • Ensure that all safety and OSHA regulations are followed by teammates, including proper use of PPE's • Responds to emergencies in the building as needed and maintains thorough knowledge and understanding of the emergency equipment and procedures established by Management. • Assists with hurricane preparation before, during and after a storm. • Provides inspection reports and/or checklists to Maintenance Supervisor and/or Property Manager detailing property condition, safety issues and any other critical items. • Responsible for stocking and organizing inventory of parts, supplies, and materials while ensuring all inventory purchases have proper approval from Maintenance Supervisor and/or Property Manager • Other duties and responsibilities as assigned. Supervisory Responsibilities • Directly manage 1 or more teammates • Carry out supervisory responsibilities in accordance with Castle's policies and applicable laws. • Responsibilities may include interviewing, hiring, and training, developing and mentoring employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience High school diploma or equivalency required. 2+ years as a Maintenance Technician or similar position Additional vocational training and certifications such as HVAC, CPO certification or other certifications may be required Knowledge and understanding of Material Safety Data Sheet (MSDS) required Intermediate knowledge and understanding of irrigation, pest control, and landscaping. Position will require a valid Driver's License. Skills and Abilities Strong knowledge of high-rise building system, including mechanical, electrical, plumbing HVAC, and fire & life safety systems Must have drywall installation experience. Daily tours throughout the property to identify risks, evaluate quality of repairs Responds to work orders assigned by the chief maintenance supervisor Operate mechanical and electrical machinery/equipment (i.e. blowers, power washer, etc.) Must communicate clearly and concisely in both oral and written communication Excellent interpersonal and organizational skills and attention to detail Strong analytical and problem-solving skills. Ability to prioritize tasks and to delegate them when appropriate. Ability to act with integrity, professionalism, and confidentiality. Communicate, receive, and exchange ideas and information by means of spoken and written. Thrive while working in a dynamic environment with rapid changes. Strong customer service, communication, and interpersonal skills to help create effective customer-focused relationships with all levels within the organization. Able to work under tight deadlines and use time effectively based on key priorities. Ability to learn new skills on the job Meets security background Physical requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Able to work under pressure, maintain composure and utilize good judgement during emergency/difficult and stressful situations. Ability to lift 50lbs. following appropriate safety procedures. Required to perform work outdoors during all seasons Ability to: crawl in small and tight spaces work in different environmental working conditions (e.g. heat, cold, wind, rain). walk and climb stairs to climb ladders and work at heights above ground level. stoop and bend Handle, grasp, feel objects and equipment Quickly and easily navigate property/buildings is required to meet the job functions to hear, understand and respond appropriately to verbal requests made in person and over the telephone. EQUAL EMPLOYMENT OPPORTUNITY Castle is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected status under federal, state, or local laws. DISCLAIMER This job description is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and activities may change or be supplemented at any time based on organizational needs. In addition, management has the right to change any portion of this job description at any time and for any reason.

Provides management, direction, and leadership to ensure the property is maintained and operated in accordance with KWPM objectives. Property Managers are certified and licensed by the State of Florida for Community Property Manager (CAM). Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As the key employee liaisons between the client, KW Property Management, and internal support staff, the Property Manager must perform the job duties with a view toward projecting a professional and competent image: Service to the customer in a friendly and outgoing manner is essential, while timeliness and professional appearance are key. The position is fundamental to all functions of the community and includes working closely with the Association Board of Directors and/or the Developer to manage and operate the community, facilitate solutions to problems within the community. Strong management skills, customer service skills, and supervisory skills are required. Demonstrate a positive, professional and client-oriented attitude about the company with coworkers, residents, owners, clients and the public; whether contact is by mail, telephone or in person. Constantly strive for improvements in work process and results to better meet client's expectations. On assigned properties, act as the company's primary coordinator to assure that the company's efforts fully meet and exceed contractual property management obligations. Prepare annual budget for the association. Analyze and distribute monthly financial statements including operating variances from budget, cash management and strategies for collection of receivables. Maintain complete and accurate property files and records, according to department systems, with an emphasis on documentation for future reference. Coordinate with headquarters support staff on management company procedures for processing and distributing information. Provide prompt, detailed and accurate general status reports on all properties assigned. Supervise on-site team members. Develop specifications and continually evaluate service needs and performance in all areas of maintenance and management. Encourages staff to behave in a professional manner and comply with company's safety standards. Motivates staff to work as a team. Establish and maintain collaborative working relationships between departments, with coworkers and particularly with other members of a project team. Prepare for team meetings, in advance, and act as chairperson for the meeting. Acquires and maintains current knowledge of state and regulatory agency statutes and each client's community documents, policies, and procedures. Initiates contact with new resident representatives to coordinate the move-in process, provides an introduction and orientation to the staff and building, reviews available services, and reviews the building rules and regulations. Sets and adheres to the highest standards of performance and instills them in the staff by personal follow-up to insure that the service is being delivered. Responds to phone calls and correspondence in a timely and professional manner. Maintain a professional relationship with the BOD, Unit Owners, and vendors. Ability to run a BOD meeting when necessary according to Roberts Rules of Order. Creates a management report, which depicts an update on administrative items, a financial overview, actual condition of the property, progress of specific projects, and makes clear and concise recommendations. Prepares professional presentations of reports, action plans, budgets, bid analysis, etc. Supports the KWPM's GREAT values, philosophy, goals and adheres to KWPM policies. Organizes time effectively and successfully balances the competing demands of multiple projects. Attends monthly Manager's meeting. Maintain and uploads all documents into the management support systems accurately and update accordingly. Monitors contracts regularly. Evaluate and negotiate all contracts effectively. Ensure all vendors provide a certificate of insurance naming the Association and KW Property Management as additional insured and certificate holder. Obtain copy of all business licenses from vendors. Update all documents accordingly. Maintain accurate records, files and communication pertinent to the Association office. Organizes all files and policies as per the company's standards. Update Association communication regularly - Update menu boards, prepare Association newsletter, update Association web-site. Processes violations, work orders, architectural control applications, lease applications, and sale applications regularly on a monthly basis as required. Possesses all knowledge of assets cash balances and availability of funds for projects. Cash flow management for capital improvement. Monitors aging report, timely legal action, and updated collection module on a timely basis. Keeps up to date equipment maintenance logs, inventory, and update preventive maintenance manual quarterly. Competencies Communication Proficiency Business Acumen. Customer/Client Focus. Decision Making. Financial Management. Results Driven. Supervisory Responsibility This position will be responsible in managing the staff on-site Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee will need to walk the property on a daily basis which will include climbing stairs. Position Type This is a full-time exempt position. Days and hours of work are Monday through Friday. Business hours will be determine by the client's needs. Travel There will be some travel to attend training and/or meetings, locally. Required Experience & Education Three (3) years of experience as Community Property Manager managing the community operations, such as staff and service contracts. High School diploma required, college degree preferred Must have a strong working knowledge of customer service principles and practices. Ability to read, analyze, and interpret technical procedures, leases, regulations, or documents with a similar degree of complexity. Must be proficient and working knowledge of Microsoft Office Applications. Must have a Florida CAM license. Must have a valid FL Driver's license. Employee is sometimes required to work for extended periods of times; being flexible in the hours which could include nights and weekends. Must have the ability to react and address all emergency situations in a timely manner. Some locations will require bi-lingual in English and Spanish Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

The Covenants Coordinator is responsible for executing scheduled visual inspections of the community to ensure that homeowners are following the requirements regarding maintaining the general appearance of their homes and surrounding property as indicated in each association's Declaration of Covenants. The Covenants Coordinator provides exemplary service consistent with the Castle Group's values and mission. As a representative of Castle Royal Service, he or she performs all responsibilities while demonstrating outstanding customer service skills. Responsibilities Essential Duties and Responsibilities Inspect the community on a recurring schedule as determined by the Association. Update all inspection data into the assigned compliance system, including issuing and closing out with consistent enforcement, ensuring completion Upload violations to the Production folder for mail-outs daily. Respond to resident inquiries with the information necessary to correct the violation in a timely manner. Prepare the notice/agenda for the monthly Violations Hearing meetings and attend the meetings. Attend Board meetings upon request to address violation appeals, if applicable. Prepare fining notices following Violation Hearing meetings and assess fines to owner ledgers accordingly. May be involved in the inspection, review, and research of the Homeowner Architectural Modification process. Attend and take minutes at monthly Rules and Regulations Committee meetings. Assist in investigations and tape/log reviews for any unusual incidents. Resolves and follows up on violation complaints/issues with Royal Service. Follows safety procedures and maintains a safe work environment. Other duties and responsibilities as assigned by the Property Manager. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability . Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Education and Experience High school diploma . Associate's degree with a concentration in business or hospitality preferred, or equivalent combination of education and experience. Florida CAM License preferred. Valid Driver's License . Minimum of 1 year of related work experience or customer service experience . Intermediate command of computer hardware/software, specifically Microsoft Office Suite. Experience with property management software is preferred to process violations. Skills and Abilities Strong customer service, communication, and interpersonal skills, including conflict resolution and de-escalation techniques. Able to work under tight deadlines and use time effectively based on key priorities. Excellent verbal and written communication skills with the ability to communicate, receive, and exchange ideas and information through spoken and written means. Excellent interpersonal skills and a high attention to detail. Comfortable learning new technology. Bilingual preferred but not necessary, depending on the community. Ability to act with integrity, professionalism, and confidentiality. Physical requirements The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Able to work under pressure, maintain composure, and utilize good judgment during emergency/difficult and stressful situations. Ability to lift 30lbs. following appropriate safety procedures. Ability to: Work in different environmental working conditions (e.g. heat, cold, wind, rain). Walk and climb stairs. Walk on uneven terrains, depending on the community Handle, grasp, and feel objects and equipment. Extensive use of fingers for typing and visual use of the computer monitor. Reach with hands and arms. Ability to navigate property/buildings quickly and easily is to meet the job functions. Must be comfortable working outside for long periods of time in all types of weather. Repeat various motions with wrists, hands, and fingers. Ability to detect auditory and visual emergency alarms. Ability to hear, understand, and respond appropriately to verbal requests made in person and over the telephone. Visual ability correctable to 20/20. Ability to respond verbally in an understandable, professional manner in person and over the telephone. Ability to stoop and bend. May be to travel for training sessions off-site on an ad-hoc basis. May be occasionally to cover for staff at other communities within a reasonable commuting distance when needed. Ability to work extended hours and weekends if needed. EQUAL EMPLOYMENT OPPORTUNITY Castle is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected status under federal, state, or local laws. DISCLAIMER This is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and activities may change or be supplemented at any time based on organizational needs. In addition, management has the right to change any portion of this job description at any time and for any reason.