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Senior Business Analyst jobs at Fisher Investments

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  • Business Process Analyst

    Fisher Investments 3.9company rating

    Senior business analyst job at Fisher Investments

    The Opportunity: The Global Business Process Management Group is looking for a Business Process Analyst to help drive measurable business process improvements aligned with Global Private Client Group (PCG) goals. The Business Process Analyst works cross-functionally within Global PCG to understand and develop our primary value chain, unify our business processes, and measurably increase efficiency while improving the user experience for both our internal and external clients. The Day-to-Day: * Drive measurable business process improvements aligned with Global PCG objectives * Work cross-functionally with Global PCG, PMG, external vendors, and technology partners to implement solutions to key business problems with an ability to take an idea from ideation to implementation * Partner with the business and technology stakeholders to assess areas for improvement * Conduct root cause analysis formulating clear problem statements, process assessments, and plans for improvement * Lead process redesign and re-engineering workshops with end users * Work within the Scrum structure to write, refine and test users stories, and conduct hypercare in production * Effectively communicate to stakeholders, leadership, and users throughout the project lifecycle * Maintain business processes and project plan documentation Your Qualifications: * 3+ years of experience as a Business Process Analyst or similar position * Experience communicating with management and executives * Experienced in process improvements and managing projects working with multiple partners * Process mapping using MS Visio or similar tools * Project tracking with software like Atlassian Confluence or Jira * Experience with the software development life cycle including the Agile Methodology Compensation: * $80,000 - $140,000 base salary per year in the state of WA. New hires should expect to start at the lower end of the range depending on experience * Eligible for a discretionary bonus based on firm and individual performance Why Fisher Investments: We work for a bigger purpose: bettering the investment universe. We take great pride in our inclusive culture, our learning and development framework customized for every employee, and our Great Place to Work Certification. It's the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like: * 100% paid medical, dental and vision premiums for you and your qualifying dependents * A 50% 401(k) match, up to the IRS maximum * 20 days of PTO, plus 10 paid holidays * Family Support programs including 8 week Paid Primary Caregiver Leave, $10,000 fertility, family forming, and hormonal health assistance, and back-up child, adult, and elder care * This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change. FISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER
    $80k-140k yearly Auto-Apply 10d ago
  • SAP Business Analyst

    Fisher Investments 3.9company rating

    Senior business analyst job at Fisher Investments

    Are you an accomplished collaborator and communicator in your current role? Do you have a passion for getting to the root of a problem and coming up with possible solutions? Come join a small, agile team at Fisher Investments and help improve Corporate Finance's processes. The Opportunity: As a Business Analyst at Fisher Investments, you will work with outside consultants and subject matter experts (SMEs) in Finance and Technology to implement department wide technology and process solutions. Reporting to the Finance Support Manager, you will apply your accounting knowledge to help establish and rationalize business requirements. You will also perform parallel testing of current and new technology and report results back to stakeholders, facilitate User Acceptance Testing, and use end-user feedback to improve processes. The Day-to-Day: * Stay up-to-date with SAP Concur updates and best practices; lead the analysis, configuration and optimization of SAP Concur solutions to support business objectives * Collaborate with Subject Matter Experts, decision makers and outside consultants to gather business requirements and design efficient business processes * Provide ongoing support, including regression testing, for defect resolution and enhancements * Create process documentation (e.g. process flows, procedure documents, policy documents, system requirements, training documents) * Design efficient accounting processes that utilize new technology. Analyze data and generate reports to provide insights for decision-making and process improvements * Work through the entire Project Life Cycle from idea through to implementation and stabilization * Collaborate with Subject Matter Experts to evaluate training materials and lead training sessions for end-users to ensure successful adoption and efficient use of SAP Concur tools Your Qualifications: * 3+ years of experience in business analysis including requirements gathering, user acceptance testing and efficient process building * Strong understanding and experience working with SAP Concur modules, including Request, Travel, Intelligence Reporting, and Expense; completion of SAP Concur Advanced Configuration Training- Expense and Request * Experience managing the full project life cycle from initial ideation through implementation and stabilization * Applicable knowledge in MS Visio, Excel (can maintain complex spreadsheets) and PowerPoint * Experience working with documentation management * Excellent analytical, problem-solving, and communication skills Compensation: * $70,000-$95,000 base salary per year in the state of WA - New hires should expect to start at the lower end of the range depending on experience * Eligible for a discretionary bonus based on firm and individual performance Why Fisher Investments: We work for a bigger purpose: bettering the investment universe. We take great pride in our inclusive culture, our learning and development framework customized for every employee, and our Great Place to Work Certification. It's the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like: * 100% paid medical, dental and vision premiums for you and your qualifying dependents * A 50% 401(k) match, up to the IRS maximum * 20 days of PTO, plus 10 paid holidays * Family Support programs including 8 week Paid Primary Caregiver Leave, $10,000 fertility, family forming, and hormonal health assistance, and back-up child, adult, and elder care * This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change. FISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER
    $70k-95k yearly Auto-Apply 55d ago
  • IT Business Analyst I

    MUFG Capital Analytics 3.5company rating

    Dallas, TX jobs

    Title: IT Business Analyst I ) About MUFG Investor Services: MUFG Investor Services is part of Mitsubishi UFJ Financial Group - one of the world's largest financial institutions. We provide comprehensive fund administration, reporting, and transaction management services for alternative assets with a focus on Private Equity investments including fund-of-funds, secondary funds, and co-investments. At MUFG Investor Services, we foster a dynamic and supportive work environment where employees can build long-term careers. We offer competitive compensation, professional development support-including certification reimbursement - flexible work arrangements, and opportunities to give back through community service initiatives. We celebrate our employees' successes, believing that empowered individuals drive organizational excellence. If you're passionate about your work and looking to grow with a purpose-driven team, we'd love to hear from you. Job Description: MUFG is seeking an IT Business Analyst I to support dynamic initiatives within its Private Equity business. This is a remote role focused on analyzing financial processes, defining technology requirements, and partnering with agile teams to deliver impactful solutions. The position involves cross-functional collaboration across business and technology groups. Depending on project needs, responsibilities may span both business analysis and delivery management, offering a unique opportunity to contribute to end-to-end solution delivery. Essential Functions: Translate financial and accounting requirements into actionable software specifications. Conduct user interviews to identify process improvement opportunities and document current (“As-Is”) and future (“To-Be”) workflows. Troubleshoot issues in eFront FrontInvest and provide backup support for system administration. Create and maintain documentation including meeting notes, knowledge articles, and business communications. Build strong relationships with internal and external stakeholders to drive positive change. Write and manage user stories and backlog items in Team Foundation Server. Serve as the Agile Team's Scrum Master for assigned initiatives. Support prioritization decisions and manage execution of prioritized work. Collaborate with users to develop and execute test cases during system integration testing. Deliver demos of completed enhancements to end users. Work closely with developers to clarify requirements and ensure business needs are met. Ensure adherence to SDLC and Change Management processes; conduct internal audits for compliance. Act as a flexible team member, taking on overflow or backfill tasks as needed. Monitor team performance, generate reports, and lead corrective actions. Help remove obstacles that hinder team progress. Requirements: Bachelor's degree in Technology or Business Information Systems 3-5 years of experience as a Business Analyst or Business Operations Manager. Strong background in requirements gathering, testing, issue tracking, and leading technical deliveries Strong understanding of accounting/finance systems and translating business needs into software requirements Proven ability to work independently and troubleshoot technical issues Technical troubleshooting and problem solving Experience in Private Equity. Proficient in advanced Excel, PowerPoint, Word and Visio Excellent written and verbal communication skills. Self-motivated, customer-focused, and adaptable to remote work environments
    $74k-101k yearly est. 5d ago
  • Senior Business Analyst

    Tally Group 4.3company rating

    Houston, TX jobs

    A great opportunity for a Senior Business Analyst to join our team in Houston, working closely with Tally clients to drive the energy future! Tally Group is arguably the fastest growing energy software provider in the world (and our people grow just as fast!). Headquartered in Australia, we design and build agile solutions for real world problems. Having invested heavily in our retail ecosystem in 2024, we're now expanding our industry-leading capabilities around the world. Our role is to enable energy retailers to hit their targets with cutting-edge technologies, helping to reshape the way their customers buy, sell and engage with energy. Our Houston office is part of a mighty team of globally dispersed employees, promoting flexible working options and diverse collaboration. We are ambitious, fast-paced and thriving at the leading edge of transformation. Will you join us? What you'll be doing Reporting to the US Delivery Lead, you'll be working in a team that moves at pace! The team work on projects that are smaller in scale with rapid turn arounds, requirements are defined for Developers in hours not days. You'll be part of a distributed team that works across 4 countries, which does require some meetings outside of usual business hours. You'll be responsible for: Writing user stories translating complex problems into requirements Developers can action Working with Solution Architects to groom requirements End-to-end analysis, modelling, and documentation of requirements to drive system enhancements, service optimization, and stakeholder-aligned project outcomes. Analyzing and prioritizing customer and compliance requirements to identify and recommend product and process improvements that enhance effectiveness, reduce risk, and support regulatory alignment. Building and managing great stakeholder relationships to support the successful delivery of projects and exceptional customer experiences. Supporting user acceptance testing by verifying issues and providing timely, accurate documentation to ensure business readiness and solution integrity. What we're looking for Our people are change makers of the energy future! To thrive at Tally Group, you will need to have a curious and collaborative spirit. You must be customer-centric, a strong communicator and have a can-do attitude. In addition, and specific to this role: Able to step back, pause and think critically about the correct approach before diving in Proven experience in prioritization and compliance-driven change delivery. Deep understanding of Software Development Life Cycle, business analysis, and process modelling, with strong documentation standards, especially user stories Skilled in stakeholder engagement and cross-functional collaboration Strong Jira and Excel skills. Data focused approach - SQL experience is a bonus! What we offer Competitive remuneration within a supportive and collaborative team Flexible working arrangements to suit your lifestyle Vibrant office environment in the beautiful, tree-filled community of The Woodlands Health insurance options Employee referral bonuses Access to our comprehensive wellness program and other wellbeing initiatives An annual bonus day off to celebrate you! Hybrid role with 2-3 days in office. We're open to remote working for the right person, provided they're available to travel to Houston for up to a week at a time. Tally Group stands at the forefront of technological innovation within the energy retail industry. Our talented global team is dedicated to driving digital transformation and operational efficiency for our clients. We aim to empower the energy sector with cutting-edge technology that brings real business results.
    $99k-129k yearly est. 5d ago
  • Business Analyst (Digital Access Management, BRD, FRD, Tech Writing) Contract at Austin Texas OR Sunnyvale California On Site

    Red Oak Technologies 4.0company rating

    Austin, TX jobs

    Business Analyst (Digital Access Management, BRD, FRD, Tech Writing) Contract at Austin Texas OR Sunnyvale California On Site Required Skills and Experience - 5 + Years of Business Analyst experience - 3+ years of DAM (Digital Access Management) experience - 2-3 + years of BRD / FRD Documentation experience - Technical Writing - Training Material Documentation - Work with the business to identify their data model, vocabularies and collaborate and can be translated to a working model. - The ideal candidate will serve as a liaison between business teams, translating business needs into effective DAM solutions - This role involves requirement gathering, feature adoption, training creation, and continuous improvement of the DAM platform to maximize business value. - Create training materials to train users and Train the Trainer, being open for creativity in your delivery. (e.g. videos, slide decks, other tools). - Facilitate Office Hours for business tenants to provide educational sessions on specific features. - Identify opportunities for change and discuss for continuous improvement of the DAM platform. - Create demo videos for OneDAM such as new features, etc. - Create & maintain user guide for the application as well as new features in every release. - Review existing DAM features, proactively guiding business adoption to enhance value. - Provide ongoing support to business teams to ensure smooth operation and adoption of the DAM platform.
    $85k-120k yearly est. 4d ago
  • Senior Business System Analyst- Finance ERP - Hybrid

    Charles Schwab 4.8company rating

    Roanoke, TX jobs

    Regular Your opportunity At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together. This is a growth-oriented position, offering consistent challenges and the support of passionate leaders who value your contributions and encourage your development. Are you passionate about optimizing financial systems and driving creative solutions in the dynamic world of ERP? Schwab is seeking a Sr. Manager, Business Systems Analyst, to be part of an ERP Finance transformation project. You'll play a pivotal role in transforming our finance operations, partnering with both Finance and IT to deliver high-impact solutions that bridge business and technical perspectives. Key Responsibilities Schwab is embarking on a multi-year transformation of our core financial applications. By moving to an enterprise Cloud solution, this project will position Schwab to capitalize on advancements in AI and blockchain technologies. This role is a hands-on leadership role, getting in on the ground floor of a transformative journey. You will have the opportunity to interact with all levels in the Finance organization in this foundational stage of the project with room for growth and expanding influence as the project gains momentum. Assess the quality of existing data and lead efforts to clean, standardize, and prepare it for migration into the new ERP system. Analyze and map current business processes; identify gaps, inefficiencies, and opportunities for improvement. Collect and document business requirements for the ERP system through interviews, workshops, and stakeholder engagement. Ensure compliance with regulatory requirements and internal controls throughout the ERP implementation. Champion change management efforts, including communication plans and stakeholder engagement. Work with agile product owners to automate processes, resolve critical issues, and deliver results that support high-impact financial operations. Oversee user acceptance testing (UAT), including test planning, execution, and defect management. Provide post-implementation support, including training, troubleshooting, and continuous improvement initiatives. Evaluate and recommend new technologies or process enhancements to optimize financial operations. Support existing financial systems (PeopleSoft Financials) during the transition period, ensuring continuity of operations and troubleshooting issues as needed. What you have Bachelor's degree in finance, Accounting, Business, Information Systems, or related field. 5+ years of experience in process automation or ERP implementations. 2+ years as a Business Systems Analyst with software development teams. Experience leading large-scale ERP implementations in a financial services environment. Accounting knowledge and hands-on experience with tools such as SQL, Tableau, Alteryx; advanced proficiency in data analysis and visualization tools (Power BI, Python, R) is a plus. Strong problem-solving skills and ability to understand technical issues. Proven track record of driving process improvements and delivering measurable business value. Experience with cloud-based financial systems and integrations. Exceptional business judgment, communication, and relationship skills. Excellent organizational skills. Ability to communicate complex technical concepts to non-technical stakeholders. Experience with other ERP systems (Oracle Cloud or Workday) is a strong plus. Desired Attributes Collaborative mindset, thriving in product-driven or agile environments. Ability to inspire and motivate team members toward tactical and strategic delivery goals. Comfortable balancing multiple, changing priorities. Demonstrated leadership in change management and stakeholder engagement. High level of initiative and adaptability in a fast-paced environment. What's in it for you At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis. We offer a competitive benefits package that takes care of the whole you - both today and in the future: 401(k) with company match and Employee stock purchase plan Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance
    $87k-107k yearly est. 1d ago
  • Technical Business Analyst

    CTC 4.6company rating

    Dallas, TX jobs

    Primary responsibilities of the Technical Business Analyst include overall coordination and follow up of requirements gathering for Data Management related projects, writing Business Requirements as needed for Agile projects, along with assisting in writing Technical Design and Data Lineage Documents. This candidate will also be responsible for tracking the progress of projects and related tasks, which will include tracking follow-ups from meetings and scrums, assessing the status of related JIRA tasks and coordinating planned releases. Responsibilities Liaison between business users and technical team Schedule business requirements sessions, document meeting minutes and track follow-ups Write Business Requirement Documents Assist with Technical Design and Data Lineage Documents Ensure Technical Design addresses the Business Requirements Effectively track the progress across projects and ensure business requirements are being followed Coordinate planned releases and send out release announcements Assist in creating, tracking and following up on JIRA tickets Conduct Stakeholder Interviews and facilitate meetings for requirements elicitation Ability to work in a team-oriented, fast-paced agile environment managing multiple Qualifications 4+ years working as a Technical BA 4+ years working on Agile projects 2-4+ years of SQL experience (Oracle and SQL Server, MongoDB a plus) 4+ years of Data Analysis/Trouble shooting 4+ years writing Business Requirement, Technical Design and Data Lineage Documents Ability to interpret business requirements into technical requirements Strong Meeting Facilitator Must be able to multi-task effectively Great organizational skills Excellent communication skills
    $70k-100k yearly est. 2d ago
  • Sr Data Analyst

    CTC 4.6company rating

    Dallas, TX jobs

    Primary responsibilities of the Senior Data Analyst include supporting and analyzing data anomalies for multiple environments including but not limited to Data Warehouse, ODS, Data Replication/ETL Data Management initiatives. The candidate will be in a supporting role and will work closely with Business, DBA, ETL and Data Management team providing analysis and support for complex Data related initiatives. This individual will also be responsible for assisting in initial setup and on-going documentation/configuration related to Data Governance and Master Data Management solutions. This candidate must have a passion for data, along with good SQL, analytical and communication skills. Responsibilities Investigate and Analyze data anomalies and data issues reported by Business Work with ETL, Replication and DBA teams to determine data transformations, data movement and derivations and document accordingly Work with support teams to ensure consistent and pro-active support methodologies are adhered to for all aspects of data movements and data transformations Assist in break fix and production validation as it relates to data derivations, replication and structures Assist in configuration and on-going setup of Data Virtualization and Master Data Management tools Assist in keeping documentation up to date as it relates to Data Standardization definitions, Data Dictionary and Data Lineage Gather information from various Sources and interpret Patterns and Trends Ability to work in a team-oriented, fast-paced agile environment managing multiple priorities Qualifications 4+ years of SQL experience working in OLTP, Data Warehouse and Big Data databases 4+ years of experience working with Exadata and SQL Server databases 4+ years in a Data Analyst role Strong attention to Detail 2+ years writing medium to complex stored procedures a plus Ability to collaborate effectively and work as part of a team Extensive background in writing complex queries Extensive working knowledge of all aspects of Data Movement and Processing, including ETL, API, OLAP and best practices for data tracking Good Communication skills Self-Motivated Works well in a team environment Denodo Experience a plus Master Data Management a plus Big Data Experience a plus (Hadoop, MongoDB) Postgres and Cloud Experience a plus
    $75k-100k yearly est. 2d ago
  • Senior Business System Analyst- Finance ERP - Hybrid

    Charles Schwab 4.8company rating

    Westlake, TX jobs

    Regular Your opportunity At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. This is a growth-oriented position, offering consistent challenges and the support of passionate leaders who value your contributions and encourage your development. Are you passionate about optimizing financial systems and driving creative solutions in the dynamic world of ERP? Schwab is seeking a Sr. Manager, Business Systems Analyst, to be part of an ERP Finance transformation project. You'll play a pivotal role in transforming our finance operations, partnering with both Finance and IT to deliver high-impact solutions that bridge business and technical perspectives. Key Responsibilities Schwab is embarking on a multi-year transformation of our core financial applications. By moving to an enterprise Cloud solution, this project will position Schwab to capitalize on advancements in AI and blockchain technologies. This role is a hands-on leadership role, getting in on the ground floor of a transformative journey. You will have the opportunity to interact with all levels in the Finance organization in this foundational stage of the project with room for growth and expanding influence as the project gains momentum. Assess the quality of existing data and lead efforts to clean, standardize, and prepare it for migration into the new ERP system. Analyze and map current business processes; identify gaps, inefficiencies, and opportunities for improvement. Collect and document business requirements for the ERP system through interviews, workshops, and stakeholder engagement. Ensure compliance with regulatory requirements and internal controls throughout the ERP implementation. Champion change management efforts, including communication plans and stakeholder engagement. Work with agile product owners to automate processes, resolve critical issues, and deliver results that support high-impact financial operations. Oversee user acceptance testing (UAT), including test planning, execution, and defect management. Provide post-implementation support, including training, troubleshooting, and continuous improvement initiatives. Evaluate and recommend new technologies or process enhancements to optimize financial operations. Support existing financial systems (PeopleSoft Financials) during the transition period, ensuring continuity of operations and troubleshooting issues as needed. What you have Bachelor's degree in finance, Accounting, Business, Information Systems, or related field. 5+ years of experience in process automation or ERP implementations. 2+ years as a Business Systems Analyst with software development teams. Experience leading large-scale ERP implementations in a financial services environment. Accounting knowledge and hands-on experience with tools such as SQL, Tableau, Alteryx; advanced proficiency in data analysis and visualization tools (Power BI, Python, R) is a plus. Strong problem-solving skills and ability to understand technical issues. Proven track record of driving process improvements and delivering measurable business value. Experience with cloud-based financial systems and integrations. Exceptional business judgment, communication, and relationship skills. Excellent organizational skills. Ability to communicate complex technical concepts to non-technical stakeholders. Experience with other ERP systems (Oracle Cloud or Workday) is a strong plus. Desired Attributes Collaborative mindset, thriving in product-driven or agile environments. Ability to inspire and motivate team members toward tactical and strategic delivery goals. Comfortable balancing multiple, changing priorities. Demonstrated leadership in change management and stakeholder engagement. High level of initiative and adaptability in a fast-paced environment. What's in it for you At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis. We offer a competitive benefits package that takes care of the whole you - both today and in the future: 401(k) with company match and Employee stock purchase plan Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance
    $87k-107k yearly est. Auto-Apply 1d ago
  • Principal Process and Business Analyst

    Technology Credit Union 3.8company rating

    San Jose, CA jobs

    The Principal Process and Business Analyst plays a critical role in shaping Technology Credit Union's (Tech CU) enterprise approach to process optimization, knowledge management, business requirements, and user acceptance testing governance. This role serves as the functional owner for Tech CU's process catalog and knowledge management strategy, ensuring that Tech CU's people, processes, systems, and data are aligned to deliver efficient, member-centric services. The incumbent acts as a bridge between business stakeholders, technical teams, and vendors, and helps shape solutions that improve operational performance, enhance knowledge sharing, and create a culture of continuous learning and innovation. Responsibilities Essential Duties Enterprise Knowledge Management (KM) Maintains and enhances the enterprise process catalog in partnership with the lines of business and the enterprise risk management team. Participates in KM Strategy discussions, vendor evaluations, RFP processes, and contract negotiations including providing requirements and evaluation criteria. Designs, implements, and maintains a KM framework that captures, organizes, and makes business policies, procedures, job aids, FAQs, and best practices are centrally available, well-maintained, and consistently adopted. Partners with IT and vendor teams to integrate KM systems with chatbots, member self-service portals, and employee tools, ensuring a seamless experience across channels. Establishes governance for KM content lifecycle (creation, approval, versioning, archiving) and drives adoption across departments. Defines and tracks KM KPIs (usage, adoption, accuracy, and impact on member/employee efficiency). Business Analysis & Requirements Governance Contributes to the business requirements lifecycle, establishing enterprise standards for elicitation, documentation, traceability, and sign-off. Oversees requirements for assigned projects, ensuring alignment with enterprise goals, business owner needs, and agile project management frameworks. Serves as the enterprise liaison between business stakeholders, IT, and vendors, ensuring requirements translate into effective solutions. Governs and maintains Tech CU's repository of business requirements, UAT artifacts, and process documentation. User Acceptance Testing (UAT) Oversight Participates in defining Tech CU's UAT governance framework and measure its effectiveness, including test planning, script creation, execution oversight, defect triage, and sign-off. Owns the UAT for assigned projects. Process Optimization & Continuous Improvement Applies methodologies such as Lean, Six Sigma, and value stream mapping to identify inefficiencies, streamline workflows, and improve member and employee experiences. Program-manages company-wide process improvement opportunities and related efforts. Supports business units in defining process KPIs, measuring outcomes, and embedding continuous improvement practices into daily operations. Work Schedule Full-time; typically, 40+ hours/week Flexible within core business hours, Pacific Time, M-F Occasional extended early morning or late evening hours, and weekends, typically with advance notice Workplace Essentials Supports Tech CU's Mission and Vision and consistently demonstrates Tech CU's Values (Accelerate, Collaborate, Innovate and Cultivate). Meets with manager on a regular basis to discuss goal alignment, performance metrics, and development plans. Complies with Tech CU policies and procedures. Upholds employee Code of Conduct and Business Ethics and ensures confidentiality of the workplace. Complies with requirements imposed by federal, state and local agencies. Adheres to internal control and security measures designed to ensure regulatory compliance and mitigate losses and errors. Qualifications Education: B.S. Degree in Business, Project Management, MIS, Computer Science, or related area (or equivalent experience). Experience: 8+ years in business analysis, knowledge management, or process improvement roles. 5+ years designing and implementing knowledge management frameworks or platforms. 5+ years leading requirements management and UAT governance across complex projects. 3+ years applying process improvement methodologies, such as Lean, Six Sigma, DMAIC (Define, Measure, Analyze, Improve, Control), and value stream mapping. Familiarity with financial institution operations and systems is strongly preferred. Knowledge/Skills/Abilities: Advanced expertise in knowledge management frameworks and content governance models. Strong business analysis and process modeling skills; able to translate complex needs into actionable solutions. Advanced facilitation, communication, and presentation skills across all organizational levels. Strong proficiency with Business Analysis (BA) and UAT tools (JIRA, Confluence, ALM, SharePoint, KM platforms). Solid familiarity with change management methodologies, such as ADKAR (Awareness, Desire, Knowledge, Action, Reinforcement) and Kotter, to drive adoption. Strong analytical skills to measure process impact and knowledge usage. Comfortable managing vendors, platforms, and external consultants. Strong knowledge of SDLC (Software Development Life Cycle) and agile practices to align process and knowledge requirements with development cycles. Strong analytical skills to quantify process impacts and measure knowledge usage. Solid ability to coach and mentor colleagues on process improvement and knowledge management best practices. Licensing/Certifications: Lean Six Sigma certification (Green or Black Belt preferred). Knowledge Management or Process Excellence certifications (e.g., APQC, AIIM) a plus. CBAP, PMI-PBA, or ISTQB certification a plus. Travel: May be required to periodically attend offsite training, meetings or events, typically with advance notice. Typical Working Conditions: Office environment with interaction with a variety of internal and external parties. May work remotely as determined by business need and individual performance. Equipment Used: Routinely uses standard office equipment, including computer, phone, copier and other devices. Physical Requirements: Typical office environment with frequent sitting, walking and standing. Ability to sit ~85% of the day. Ability to keyboard and read computer screen for ~65% of the time during which one is seated. Ability to work 40 hours per week with some weeks requiring extra hours, including weekends and evenings, to complete projects (if required). EQUAL EMPLOYMENT OPPORTUNITY Technology Credit Union is an Equal Opportunity Employer. All qualified employees and applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetic information, age, disability, veteran status or any other legally protected basis. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Pay and Benefits Position Grade: 108 Salary Range: minimum-$132,000, midpoint-$160,000, maximum-$188,000 Work Location: The salary range listed is based on working in San Jose, CA. If you work remotely, your salary will be adjusted based on your geographic location. Typical Starting Pay: Most new hires start between the minimum and midpoint of the range (adjusted for work location if applicable), based on experience and qualifications. Bonus Potential: Target 15% of base salary based on company and individual performance Tech CU is a pay-for-performance organization. We benchmark base pay to the 50th percentile of our market and offer incentive-based compensation tied to individual and company goals. Tech CU offers a comprehensive benefits package, including: Health Coverage: Medical, dental, and vision plans Income Protection: Life and disability insurance Retirement: 401(k) plan with company match Paid Holidays: 12 days annually Paid Time Off (PTO): Accrues at 7.08 hours per bi-weekly paycheck (approximately 23 days per year) Increases with length of service Voluntary Time Off (VTO): 8 hours annually for full-time employees to support charitable organizations Additional Benefits: Flexible Spending Accounts Employee-paid voluntary benefits Leaves of absence in compliance with state and federal regulations
    $132k-188k yearly Auto-Apply 7d ago
  • Intern - Business Systems Analyst

    GM Financial 4.8company rating

    Arlington, TX jobs

    Why GM Financial? GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America, and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses. At GM Financial, our team members define and shape our culture - an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive. Our Purpose: We pioneer the innovations that move and connect people to what matters. If you're driven to get results and would like to collaborate within a growing and fast-paced digital marketing team, then GM Financial may be the right place for you. Our program offers: 11 weeks of work experience (May 27, 2026 - August 7, 2026) Executive and peer networking opportunities Independent and team project experiences Philanthropic activities Career development Opportunity to apply for full-time career positions Our Culture: Our team members define and shape our culture - an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive. Compensation: Competitive pay Working Conditions: This internship will be a remote work environment. Travel will be required (estimated 25%) for General Motors training tours; all travel expenses paid by the company. Strong written and verbal communication skills required, this incumbent will be required to give presentations and communicate with business leaders Strong analytical, quantitative, problem solving, and conceptual skills required Must be detail oriented and able to prioritize tasks to meet deadlines Must be able to work independently or in a team setting Previous internships considered a plus Excellent oral and written communication skills Above average proficiency with Microsoft Office Applications (including Excel, Word and Access) Detail oriented Must be able to commit to work 40 hours for 11 consecutive weeks during the summer (May 27- August 7, 2026) Must participate in all GMF sponsored events for interns Hybrid Work Model Education Must be a current student pursuing a Bachelor's degree or higher from an accredited college or university in a business related field Must possess a minimum of a 3.0 (out of a 4 point scale) overall GPA Junior or Senior classification Preferred Assists in development and implementing business strategies to improve operational processing and productivity Help analyze process for the business and/or user requirements Provides support for users by writing and maintaining system documentation, constructing workflow charts and diagrams, providing user support and training Prepares reports by collecting, analyzing, and summarizing data and trends Contributes to team effort by completing special projects as needed
    $36k-43k yearly est. Auto-Apply 14d ago
  • Intern - Business Systems Analyst

    GM Financial 4.8company rating

    Arlington, TX jobs

    Why GM Financial? GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America, and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses. At GM Financial, our team members define and shape our culture - an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive. Our Purpose: We pioneer the innovations that move and connect people to what matters. If you're driven to get results and would like to collaborate within a growing and fast-paced digital marketing team, then GM Financial may be the right place for you. Our program offers: * 11 weeks of work experience (May 27, 2026 - August 7, 2026) * Executive and peer networking opportunities * Independent and team project experiences * Philanthropic activities * Career development * Opportunity to apply for full-time career positions Our Culture: Our team members define and shape our culture - an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive. Compensation: Competitive pay Working Conditions: This internship will be a remote work environment. Travel will be required (estimated 25%) for General Motors training tours; all travel expenses paid by the company. * Assists in development and implementing business strategies to improve operational processing and productivity * Help analyze process for the business and/or user requirements * Provides support for users by writing and maintaining system documentation, constructing workflow charts and diagrams, providing user support and training * Prepares reports by collecting, analyzing, and summarizing data and trends * Contributes to team effort by completing special projects as needed * Strong written and verbal communication skills required, this incumbent will be required to give presentations and communicate with business leaders * Strong analytical, quantitative, problem solving, and conceptual skills required * Must be detail oriented and able to prioritize tasks to meet deadlines * Must be able to work independently or in a team setting * Previous internships considered a plus * Excellent oral and written communication skills * Above average proficiency with Microsoft Office Applications (including Excel, Word and Access) * Detail oriented * Must be able to commit to work 40 hours for 11 consecutive weeks during the summer (May 27- August 7, 2026) * Must participate in all GMF sponsored events for interns * Hybrid Work Model Education Must be a current student pursuing a Bachelor's degree or higher from an accredited college or university in a business related field Must possess a minimum of a 3.0 (out of a 4 point scale) overall GPA Junior or Senior classification Preferred GM FINANCIAL DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP, ENTRY OF GM FINANCIAL AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM, AND ANY WORK AUTHORIZATION REQUIRING A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)
    $36k-43k yearly est. Auto-Apply 15d ago
  • Intern, Business Process Analyst, Summer FIS University Program 2026

    FIS Capital Markets 4.4company rating

    Jay, FL jobs

    Every day, our teams innovate across the world of finance. We collaborate to work smarter, while making a difference. We believe in diversity and inclusivity, giving a voice to everyone on the team. And we celebrate our success together. If you want to make an impact in fintech, we'd like to know: Are you FIS? Join the 2026 FIS University Summer Internship Program! As a 2026 FIS University Program Summer Intern, you will have the opportunity to participate in team projects, social events, professional development seminars and work alongside team mentors. This is a full-time (40hrs/week) paid internship that will begin on June 1, 2026, and conclude on August 7, 2026. About The Team Our team plays a key role in defining the product features, charting the roadmap, and helping solve customers' problems. We oversee the overall product life cycle. We understand the needs of stakeholders and customers. We establish the product development strategy and vision, planning and delivering product releases, brainstorming, and curating innovative ideas, and defining upcoming product features. We are a team of 50+ people from the United States, Canada, India, and Ireland. What You Will Be Doing Daily, you will be in charge of the following tasks, Discussing customer requests with the product team Documenting the requirement in product management tools such as TFS, Aha!, and so on Collaborating with the development team to ensure that they understand the needs Transferring development challenges back to the product team for decision-making Oversee ensuring that the client receives the value that they requested. Adaptability, a drive to learn, and strong problem-solving skills Ability to work well independently and within a team What You Bring Pursuing Bachelor's degree in relevant field of study Rising Senior (graduating December 2026 through May 2027) Proficiency in Microsoft Office Suite Self-motivated and willingness to learn Excellent communication and interpersonal skills What We Offer You Competitive, full-time paid summer internship Opportunity to participate in projects that directly impact business value The chance to work on some of the most challenging, relevant issues in financial services & technology Time to support charities and give back to your community A work environment built on collaboration, flexibility, and respect *Current and future sponsorship are not available for this position* #FISUInternship2026 Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
    $31k-38k yearly est. Auto-Apply 30d ago
  • AI Business Analyst Intern

    Tencent 4.5company rating

    Palo Alto, CA jobs

    Business UnitWhat the Role Entails Tencent Games was established in 2003. We are a leading global platform for game development, operations and publishing, and the largest online game community in China.Tencent Games has developed and operated over 140 games. We provide cross-platform interactive entertainment experience for more than 800 million users in over 200 countries and regions around the world. Honor of Kings, PUBG MOBILE, and League of Legends, are some of our most popular titles around the world.Meanwhile, we actively promote the development of esports industry, work with global partners to build an open, collaborative and symbiotic industrial ecology, and create high-quality digital life experiences for players. Responsibilities: 1.Monitor and analyze cutting-edge AI technology trends and their applications in the gaming industry, such as AI animation generation, AI 3D generation, AI NPC and AI gameplay generation. 2.Integrate insights from internal and external experts, combine them with logical understanding, and deliver insights on AI technology development trends and implementation recommendations. Who We Look For 1.Strong interest in gaming and AI technology. good at information acquisition and analysis. 2.A background in STEM (Science, Technology, Engineering, Mathematics) is preferred Location State(s) US-California-Palo AltoThe expected base pay range for this position in the location(s) listed above is $27.00 to $57.70 per hour. Actual pay may vary depending on job-related knowledge, skills, and experience. This position will be eligible for 1 hour of paid sick leave for every 30 hours worked and up to 13 paid holidays throughout the calendar year. Subject to the terms and conditions of the applicable plans then in effect, full-time interns are also eligible to enroll in the Company-sponsored medical plan.Equal Employment Opportunity at Tencent As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.
    $27-57.7 hourly Auto-Apply 60d+ ago
  • Financial Analyst, Internship - Business Valuation

    VMG Health 3.1company rating

    Dallas, TX jobs

    Full-time Description Multiple Locations Offered: Dallas, Nashville, Denver, Chicago, Philadelphia and New York VMG Health supports a nationwide network of clients with over 70,000 engagements, exclusively in the healthcare industry. Our national client base ranges from large health systems to small practices and everything in between, including investors and private equity firms. VMG Health provides a solutions-oriented approach to client needs through our strong market position, extensive contacts, unparalleled tools and solutions, and expert insights. We are proud to serve as the single source for all our clients' valuation, strategic, and compliance needs. Requirements Analysts will support all members of their team on a variety of healthcare engagements. Primary responsibilities will be data collection, client financial analysis, financial modeling, due diligence, report writing, and supporting senior level staff. Provides expert opinions and advisory services, acting as an independent third party, performing business valuations in support of healthcare transactions to ensure regulatory compliance, assist clients without experience in valuation, or to provide both parties comfort that the consideration included in a transaction is consistent with market levels. RESPONSIBILITIES: Gather information and data such as, but not limited to, financial statements, operational reports, industry and market research, and any other data or information required to thoroughly provide the contracted product to the client. Construct and take ownership of complex financial models utilized to determine the value of ownership interests in healthcare-related entities. Perform various financial analyses, develop financial models, conduct due diligence, and complete report writing. Review own work and that of teammates to ensure quality of product. Participate in calls and site visits as necessary and determined by supervisors. Keep all team members informed of project progress and keep all projects and deliverables on the time schedule established with the client. Immediately inform supervisor if circumstances arise to impede or jeopardize that timeline. Actively pursue continuing education and certifications such as CFA, NACVA, American Society of Appraisers, Certified Public Accounting, etc. Desire to become a thought leader within the industry by helping author internal and external content for articles and presentations. QUALIFICATIONS: Bachelor's degree in finance or accounting Acquiring financial modeling experience through university and/or internships Ability to work independently with minimum supervision. Attention to detail and ability to review personal work and peers' work. Excellent written and oral communication skills. Ability to present ideas in a business-friendly language and tailor formal and informal communications to the audience. Ability to build consensus both internally and externally. Ability to work independently with minimum supervision. Attention to detail and ability to review personal work and peers' work. Excellent written and oral communication skills. Ability to present ideas in a business-friendly language and tailor formal and informal communications to the audience. Ability to build consensus both internally and externally. Client-oriented work ethic and excellent interpersonal skills. Ability to build and manage relationships with key clients to ensure the success of each engagement. Excellent collaboration and team orientation skills. Desire to contribute thought leadership to engagements and organizational knowledge while working with a variety of personalities at all levels, both internally and externally. Tenacity, intellectual curiosity, and a drive for continuous improvement. Proficient in Microsoft Office; strong knowledge Excel, Word and PowerPoint Attention to Detail Travel - May be required up to 5%
    $28k-37k yearly est. 60d+ ago
  • 2026 Summer Intern - Business Development Support Analyst

    Pacific Investment Management Co 4.9company rating

    Newport Beach, CA jobs

    PIMCO is a global leader in active fixed income. With our launch in 1971 in Newport Beach, California, PIMCO introduced investors to a total return approach to fixed income investing. In the 50+ years since, we have worked relentlessly to help millions of investors pursue their objectives - regardless of shifting marketing conditions. As active investors, our goal is not just to find opportunities, but to create them. To this end, we remain firmly committed to the pursuit of our mission: delivering superior investment returns, solutions, and service to our clients. Since 1971, our people have shaped our organization through a high-performance inclusive culture, in which we celebrate diverse thinking. We invest in our people and strive to imprint our CORE values of Collaboration, Openness, Responsibility and Excellence. We believe each of us is here to help others succeed and this has led to PIMCO being recognized as an innovator, industry thought leader and trusted advisor to our clients. 2026 Summer Internship - Business Development Support Analyst, US Internship positions are located at PIMCO's Newport Beach, CA Headquarters. You're eligible to apply if you: Pursuing an undergraduate degree Must be able to begin full time employment at a PIMCO office between January 2027 - August 2027 Must be enrolled at a university during the Fall 2026 semester (August 2026 - December 2026) Have a minimum 3.2 cumulative collegiate grade point average on a 4.0 scale (or the equivalent) at an accredited 4-year college or university Are business proficient in English See yourself as a Business Development Support Analyst: The Business Development Support group plays an integral part in the initial sales/marketing process for prospective clients, as well as in the servicing of PIMCO's existing clients and investment consultants worldwide. The BDS team utilizes a collaborative team approach and works closely with PIMCO's investment professionals, especially with Product Strategists and Account Managers, to respond to new business proposals across PIMCO's public and private market strategies and provide superior client servicing. Your primary responsibilities will include: Developing a strong understanding of the firm's strategy offerings and overall investment approach; presenting strategy summaries in bi-weekly meetings Researching and analyzing market trends, competitor activities and client needs to provide actionable insights Learning how to access, analyze and report data from the firm's proprietary systems, the BDS team's content library software and other data solutions actively used across the firm to service clients. Assisting with the completion of Requests for Proposals (RFPs) and questionnaires (general and due diligence), and various ad hoc requests to maintain strong client relationships and aid in business growth You'll excel as a Business Development Support Analyst if you: Demonstrate proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint) Are familiar with financial markets and have a strong interest in learning about fixed income, the asset management industry, and client/consultant relationships Have demonstrated strong analytical and problem-solving skills, which are crucial for data analysis and market research Have excellent time management & organizational skills and ability to flourish in a challenging, fast-paced, professional environment Show commitment to quality and attention to detail; ensure that work is complete, accurate and on time Show strong communication skills and ability to interact professionally with all levels of internal and external personnel in both written and verbal communications Have experience or prior college internships in a financial, client-oriented role and/or demonstrated interest through business, finance, and analytics coursework, as well as relevant professional and student organizations While our eligibility requirements are not flexible, we encourage you to apply even if you do not possess 100% of the desired skills outlined above. The PIMCO Internship Experience: The PIMCO Internship Program runs between Monday, June 8th - Friday, August 14th, 2026, with the expectation that you will be available for the full duration of the program During Week 1, you'll participate in PIMCO Fundamentals Training, providing you with the skills, knowledge, and relationships that will prepare you for success Alongside your colleagues, participate in PIMCO's Global Month of Volunteering, developed to heighten the impact of our employees' worldwide volunteer efforts Join us for a variety of cross-divisional education, networking & social events! Your supervisor, peer mentor, senior leaders and team offer guidance and mentorship throughout the summer You'll receive feedback at mid- and end-of-summer as part of a formal review process to keep you on the path to meeting your summer goals Want to learn more? Hear about The PIMCO Internship Experience from past interns As a PIMCO intern, you'll receive competitive compensation, along with a transition bonus to help with relocation to one of our office locations How you should apply: Applications open in August 2025. We review applications on a rolling basis and encourage you to apply by submitting your resume as soon as you are ready. What to expect during the interview process: After we receive your application, we will conduct an initial review of your resume If you are selected to move forward, you will have the opportunity to showcase your interests, skills, and personality by completing a one-way video interview If you are chosen to proceed after the video interview, you will then take an assessment Once you complete the assessment, you will have a final round of live interviews with us via video conference. These interviews typically include both behavioral and technical questions PIMCO is an equal opportunity employer committed to creating an inclusive, cognitively diverse environment. For more information on PIMCO and Career Opportunities, please visit ****************************** PIMCO follows a total compensation approach when rewarding employees which includes a base salary and a discretionary bonus. Base salary is the fixed component of compensation that is determined by core job responsibilities, relevant experience, internal level, and market factors. The discretionary bonus is used to award performance and therefore is determined by company, business, team, and individual performance. Hourly Rate: $ 37.50 Equal Employment Opportunity and Affirmative Action Statement PIMCO recruits and hires qualified candidates without regard to race, national origin, ancestry, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender (including gender identity and expression), age, military or veteran status, disability (physical or mental), any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other basis such as medical condition, or marital status under applicable laws. Applicants with Disabilities PIMCO is an Equal Employment Opportunity/Affirmative Action employer. We provide reasonable accommodation for qualified individuals with disabilities, including veterans, in job application procedures. If you have any difficulty using our online system due to a disability and you would like to request an accommodation, you may contact us at ************ and leave a message. This is a dedicated line designed exclusively to assist job seekers with disabilities to apply online. Only messages left for this purpose will be considered. A response to your request may take up to two business days.
    $37.5 hourly Auto-Apply 60d+ ago
  • Senior Business Execution Consultant

    Wells Fargo 4.6company rating

    Los Angeles, CA jobs

    About this role: Wells Fargo is seeking a Senior Business Execution Consultant for the Commercial Bank - Supply Chain Finance ("SCF") Business Management team reporting directly to the Business Execution Director. They will support all of the SCF products, including Inventory Finance, Channel Finance, and Global Receivables & Trade Finance ("GRT"), and functions across the global platform. In this role, you will: * Lead cross-functional teams across all SCF products (e.g., Inventory Finance, Channel Finance, and GRT) and functions in the execution of large scale strategic initiatives * Ensure efficiency, quality, cost effectiveness of solutions, and pipeline management relating to assigned operations * Research moderately complex business, operational, and strategic initiatives that require analytical skills, basic knowledge of organizational strategy and Business Execution, and understanding of international business * Work independently to make recommendations for business functions and partners by providing support and leadership * Assist in the planning and execution of a variety of programs and initiatives that may include strategic growth, risk mitigation, efficiency, and customer experience * Collaborate and consult with team leaders in developing project plans, policies and procedures * Provide leadership in implementation of programs, services, and initiatives with cross functional business partners Required Qualifications: * 4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: * Demonstrate expert level skills using Microsoft Suite of software applications such as Word, Excel, Outlook, PowerPoint, as well as expert level skills utilizing Acrobat Reader * Excellent written and verbal communication skills. Ability to communicate and collaborate effectively to leadership & colleagues across functions. * Comfortable operating in a rapidly changing environment * Strong problem-solving, organization, and prioritization skills with attention to detail & accuracy * Self-starter: Ability to work independently or as a team in solving business issues and helping to identify and drive performance metrics * Strong project management skills and ability to skillfully manage multiple tasks concurrently. * Ability to work effectively and cooperatively across functions and levels of the organization. * AI fluency and prompt craftsmanship: demonstrates skill in framing business problems as clear prompts and iterating quickly to achieve high quality, compliant outputs in Copilot and other enterprise AI tools. * Practical experience with Intelligent Automation: Comfortable using automation tools like robotic process automation (RPA), document scanning and data extraction (OCR), and simple workflow builders to make processes faster and more accurate. Job Expectations: * This position is not eligible for Visa sponsorship * This position offers a hybrid work schedule * Specific compliance policies may apply regarding outside activities or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process * Ability to travel up to 10% of the time * #commercialbanking Locations: * 1800 Century Park E - Los Angeles, California 90067 * 10 S Wacker Dr, Chicago, Illinois 60606 * 600 South 4th Street - Minneapolis, Minnesota 55415 * 550 South Tryon Street - Charlotte, North Carolina 28202 * 1100 Abernathy Rd - Atlanta, Georgia 30328 Pay Range: * Los Angeles, California Pay Range: $104,000 - $168,000 USD Annual * Chicago, Illinois Pay Range: $96,000 - $154,000 USD Annual * Minneapolis, Minnesota Pay Range: $96,000 - $154,000 USD Annual * Charlotte, North Carolina Pay Range: $87,000 - $140,000 USD Annual * Atlanta, Georgia Pay Range: $87,000 - $140,000 USD Annual Eligible for discretionary annual bonus Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $87,000.00 - $168,000.00 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. * Health benefits * 401(k) Plan * Paid time off * Disability benefits * Life insurance, critical illness insurance, and accident insurance * Parental leave * Critical caregiving leave * Discounts and savings * Commuter benefits * Tuition reimbursement * Scholarships for dependent children * Adoption reimbursement Posting End Date: 16 Dec 2025 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $104k-168k yearly 5d ago
  • Business System Manager - Default Services

    First Horizon Corp 3.9company rating

    Houston, TX jobs

    Location: Onsite at locations Memphis, TN., Houston, TX., Irving, TX., Metairie, LA., Lafayette, LA., Birmingham, AL., Charlotte, NC., and Knoxville, TN. At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an environment where everyone's ideas are valued so that the team operates at its best. Our team members serve with humility and a deep commitment to their responsibility to be the best at serving their customers one opportunity at a time. The Business System Manager (BSM) serves as the central point of contact for the management and oversight of systems used by our Default Servicing team and Lending Services team, including the pay-by-phone system. The BSM is accountable to all associates and stakeholders whose work is impacted by these systems. While this position does not require deep technical expertise, it does require a solid understanding of business system and comfort working with technology platforms and vendors. Prior experience with collections or collections systems is essential. The BSM is responsible for the daily operation of a variety of business systems, overseeing business requirements, defect tracking, communications, system access management, user-acceptance testing, and production certification. This associate plays a key role in identifying solutions for production problems, managing system conversions and de-conversions, supporting new products and enhancements, and ensuring compliance with regulatory changes. The BSM is the primary contact for all business function issues or system affecting supported areas. The BSM partners closely with the Operations department managers to achieve agreed-upon business objectives, translating those objectives into actionable system requirements in collaboration with the Technology business teams. This associate designs and refines business processes, drives initiatives, and is actively involved in implementation efforts, providing reporting and analysis as needed. The ideal candidate demonstrates exceptional client-focused service, analytical skills, project management expertise, and the ability to remain composed and solution-oriented in a dynamic environment. Essential Duties and Responsibilities: Consultation and Analysis * Drives initiatives and has primary responsibility for approving business requirements * Manages definition of business case and approves business requirements and functional designs for system enhancements * Considers impact to vendor, workflow of existing processes and other related systems * Uses analytical skills to streamline business processes * Understands and applies limitations and unique advantages of existing enterprise capabilities * Analyzes marketplace, industry, company and technology trends and best practices * Influences external business partners and service providers regarding priorities, software selection, vendor selection, etc. * Designs and documents business processes to improve efficiency * Actively listens and interprets requirements and specifications to ensure optimal functional designs and identify potential issues and shortfalls * Develops solutions to business problems or new business requirements * Creates maps of current and future processes * Manages system SLAs, Disaster Recovery and Business Continuity, and user access * Serves as primary subject matter expert contact for the system * Defines and drives system strategy to align with organizational strategies * Researches and analyzes the root cause of system issues Execution * Manages multiple initiatives effectively * Interfaces with technical and non-technical contributors to ensure that deliverables accurately meet business line's goals * Develops detailed plans and timelines * Produces system-related job aids and provides training content for training facilitators * Performs and coordinates User Acceptance Testing * Reviews and approves Quality Assurance test plans * Performs or scheduled production certification Communication * Relates well with all levels of the organization and builds appropriate rapport * Builds positive relationships with external business partners through personal integrity and through added value as evidenced in project outcomes * Manages end-user system communications * Communicates with manager proactively regarding any capacity issues or opportunities Knowledge: * Knowledge of loan operations and default servicing including consumer, commercial and credit cards * Understanding of business processes and functions for the lifecycle of consumer and commercial loans * Awareness of regulatory environment and implications * Experience with ACI or CGI collections and payment systems Education and/or Work Experience Requirements: * Excellent computer proficiency (MS Office - Word, Excel, and Outlook) * Must be able to work under pressure and meet deadlines, while maintaining a commitment to quality and providing exemplary service * Excellent organizational, analytical, and customer service skills * Bachelor's degree or related experience * 5 or more years system implementation and/or operations experience * System implementation and/or loan operations experience preferred Skills: * Strong ability to establish mutual understanding and effective working relationships with associates across business areas * Demonstrated decision-making skills, including the ability to act with incomplete information * Skilled at envisioning and articulating future scenarios and strategies at a high level * Able to communicate honestly and constructively, presenting unvarnished truths in a professional and helpful way * Excellent verbal and written communication skills, with the ability to tailor messages for diverse audiences * Experience with project management or business analysis is beneficial * Proficient in organizing, prioritizing, and managing multiple work streams simultaneously * Skilled in gathering, documenting, and translating business requirements for technology partners Abilities: * Quickly assess and understand complex situations and system impacts * Break down problems into manageable details for effective analysis and resolution * Influence and collaborate with associates and business partners, even without formal reporting authority * Monitor, interpret, and communicate detailed findings to business and technical partners * Clearly communicate ideas, concepts, and recommendations to associates at all levels * Adapt readily to change and shifting priorities within a dynamic operational environment * Travel as necessary to meet project and stakeholder needs Physical Requirements: * Basic keyboarding or other repetitive motions * Lifting/pushing objects * Must be able to talk, listen and speak clearly on telephone * Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards Ability to safely and successfully perform the essential job functions consistent with or without the ADA, FMLA and other federal, state and local standard, including meeting qualitative and/or quantitative productivity standards. About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube
    $108k-131k yearly est. 31d ago
  • Business System Manager - Default Services

    First Horizon Bank 3.9company rating

    Irving, TX jobs

    **Location:** Onsite at locations Memphis, TN., Houston, TX., Irving, TX., Metairie, LA., Lafayette, LA., Birmingham, AL., Charlotte, NC., and Knoxville, TN. At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an environment where everyone's ideas are valued so that the team operates at its best. Our team members serve with humility and a deep commitment to their responsibility to be the best at serving their customers one opportunity at a time. The Business System Manager (BSM) serves as the central point of contact for the management and oversight of systems used by our Default Servicing team and Lending Services team, including the pay-by-phone system. The BSM is accountable to all associates and stakeholders whose work is impacted by these systems. While this position does not require deep technical expertise, it does require a solid understanding of business system and comfort working with technology platforms and vendors. Prior experience with collections or collections systems is essential. The BSM is responsible for the daily operation of a variety of business systems, overseeing business requirements, defect tracking, communications, system access management, user-acceptance testing, and production certification. This associate plays a key role in identifying solutions for production problems, managing system conversions and de-conversions, supporting new products and enhancements, and ensuring compliance with regulatory changes. The BSM is the primary contact for all business function issues or system affecting supported areas. The BSM partners closely with the Operations department managers to achieve agreed-upon business objectives, translating those objectives into actionable system requirements in collaboration with the Technology business teams. This associate designs and refines business processes, drives initiatives, and is actively involved in implementation efforts, providing reporting and analysis as needed. The ideal candidate demonstrates exceptional client-focused service, analytical skills, project management expertise, and the ability to remain composed and solution-oriented in a dynamic environment. **Essential Duties and Responsibilities:** **Consultation and Analysis** · Drives initiatives and has primary responsibility for approving business requirements · Manages definition of business case and approves business requirements and functional designs for system enhancements · Considers impact to vendor, workflow of existing processes and other related systems · Uses analytical skills to streamline business processes · Understands and applies limitations and unique advantages of existing enterprise capabilities · Analyzes marketplace, industry, company and technology trends and best practices · Influences external business partners and service providers regarding priorities, software selection, vendor selection, etc. · Designs and documents business processes to improve efficiency · Actively listens and interprets requirements and specifications to ensure optimal functional designs and identify potential issues and shortfalls · Develops solutions to business problems or new business requirements · Creates maps of current and future processes · Manages system SLAs, Disaster Recovery and Business Continuity, and user access · Serves as primary subject matter expert contact for the system · Defines and drives system strategy to align with organizational strategies · Researches and analyzes the root cause of system issues **Execution** · Manages multiple initiatives effectively · Interfaces with technical and non-technical contributors to ensure that deliverables accurately meet business line's goals · Develops detailed plans and timelines · Produces system-related job aids and provides training content for training facilitators · Performs and coordinates User Acceptance Testing · Reviews and approves Quality Assurance test plans · Performs or scheduled production certification **Communication** **·** Relates well with all levels of the organization and builds appropriate rapport · Builds positive relationships with external business partners through personal integrity and through added value as evidenced in project outcomes · Manages end-user system communications · Communicates with manager proactively regarding any capacity issues or opportunities **Knowledge:** **·** Knowledge of loan operations and default servicing including consumer, commercial and credit cards · Understanding of business processes and functions for the lifecycle of consumer and commercial loans · Awareness of regulatory environment and implications · Experience with ACI or CGI collections and payment systems **Education and/or Work Experience Requirements:** + Excellent computer proficiency (MS Office - Word, Excel, and Outlook) + Must be able to work under pressure and meet deadlines, while maintaining a commitment to quality and providing exemplary service + Excellent organizational, analytical, and customer service skills + Bachelor's degree or related experience + 5 or more years system implementation and/or operations experience + System implementation and/or loan operations experience preferred **Skills:** + Strong ability to establish mutual understanding and effective working relationships with associates across business areas + Demonstrated decision-making skills, including the ability to act with incomplete information + Skilled at envisioning and articulating future scenarios and strategies at a high level + Able to communicate honestly and constructively, presenting unvarnished truths in a professional and helpful way + Excellent verbal and written communication skills, with the ability to tailor messages for diverse audiences + Experience with project management or business analysis is beneficial + Proficient in organizing, prioritizing, and managing multiple work streams simultaneously + Skilled in gathering, documenting, and translating business requirements for technology partners **Abilities:** + Quickly assess and understand complex situations and system impacts + Break down problems into manageable details for effective analysis and resolution + Influence and collaborate with associates and business partners, even without formal reporting authority + Monitor, interpret, and communicate detailed findings to business and technical partners + Clearly communicate ideas, concepts, and recommendations to associates at all levels + Adapt readily to change and shifting priorities within a dynamic operational environment + Travel as necessary to meet project and stakeholder needs **Physical Requirements:** + Basic keyboarding or other repetitive motions + Lifting/pushing objects + Must be able to talk, listen and speak clearly on telephone + Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards Ability to safely and successfully perform the essential job functions consistent with or without the ADA, FMLA and other federal, state and local standard, including meeting qualitative and/or quantitative productivity standards. **About Us** First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** (https://urldefense.com/v3/\_\_https:/********************/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) . **Benefit Highlights** - Medical with wellness incentives, dental, and vision - HSA with company match - Maternity and parental leave - Tuition reimbursement - Mentor program - 401(k) with 6% match - More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits **Follow Us** Facebook (****************************************** X formerly Twitter LinkedIn (*************************************************** Instagram YouTube (********************************************************** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $109k-132k yearly est. 31d ago
  • Business System Manager - Default Services

    First Horizon Corp 3.9company rating

    Irving, TX jobs

    Location: Onsite at locations Memphis, TN., Houston, TX., Irving, TX., Metairie, LA., Lafayette, LA., Birmingham, AL., Charlotte, NC., and Knoxville, TN. At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an environment where everyone's ideas are valued so that the team operates at its best. Our team members serve with humility and a deep commitment to their responsibility to be the best at serving their customers one opportunity at a time. The Business System Manager (BSM) serves as the central point of contact for the management and oversight of systems used by our Default Servicing team and Lending Services team, including the pay-by-phone system. The BSM is accountable to all associates and stakeholders whose work is impacted by these systems. While this position does not require deep technical expertise, it does require a solid understanding of business system and comfort working with technology platforms and vendors. Prior experience with collections or collections systems is essential. The BSM is responsible for the daily operation of a variety of business systems, overseeing business requirements, defect tracking, communications, system access management, user-acceptance testing, and production certification. This associate plays a key role in identifying solutions for production problems, managing system conversions and de-conversions, supporting new products and enhancements, and ensuring compliance with regulatory changes. The BSM is the primary contact for all business function issues or system affecting supported areas. The BSM partners closely with the Operations department managers to achieve agreed-upon business objectives, translating those objectives into actionable system requirements in collaboration with the Technology business teams. This associate designs and refines business processes, drives initiatives, and is actively involved in implementation efforts, providing reporting and analysis as needed. The ideal candidate demonstrates exceptional client-focused service, analytical skills, project management expertise, and the ability to remain composed and solution-oriented in a dynamic environment. Essential Duties and Responsibilities: Consultation and Analysis * Drives initiatives and has primary responsibility for approving business requirements * Manages definition of business case and approves business requirements and functional designs for system enhancements * Considers impact to vendor, workflow of existing processes and other related systems * Uses analytical skills to streamline business processes * Understands and applies limitations and unique advantages of existing enterprise capabilities * Analyzes marketplace, industry, company and technology trends and best practices * Influences external business partners and service providers regarding priorities, software selection, vendor selection, etc. * Designs and documents business processes to improve efficiency * Actively listens and interprets requirements and specifications to ensure optimal functional designs and identify potential issues and shortfalls * Develops solutions to business problems or new business requirements * Creates maps of current and future processes * Manages system SLAs, Disaster Recovery and Business Continuity, and user access * Serves as primary subject matter expert contact for the system * Defines and drives system strategy to align with organizational strategies * Researches and analyzes the root cause of system issues Execution * Manages multiple initiatives effectively * Interfaces with technical and non-technical contributors to ensure that deliverables accurately meet business line's goals * Develops detailed plans and timelines * Produces system-related job aids and provides training content for training facilitators * Performs and coordinates User Acceptance Testing * Reviews and approves Quality Assurance test plans * Performs or scheduled production certification Communication * Relates well with all levels of the organization and builds appropriate rapport * Builds positive relationships with external business partners through personal integrity and through added value as evidenced in project outcomes * Manages end-user system communications * Communicates with manager proactively regarding any capacity issues or opportunities Knowledge: * Knowledge of loan operations and default servicing including consumer, commercial and credit cards * Understanding of business processes and functions for the lifecycle of consumer and commercial loans * Awareness of regulatory environment and implications * Experience with ACI or CGI collections and payment systems Education and/or Work Experience Requirements: * Excellent computer proficiency (MS Office - Word, Excel, and Outlook) * Must be able to work under pressure and meet deadlines, while maintaining a commitment to quality and providing exemplary service * Excellent organizational, analytical, and customer service skills * Bachelor's degree or related experience * 5 or more years system implementation and/or operations experience * System implementation and/or loan operations experience preferred Skills: * Strong ability to establish mutual understanding and effective working relationships with associates across business areas * Demonstrated decision-making skills, including the ability to act with incomplete information * Skilled at envisioning and articulating future scenarios and strategies at a high level * Able to communicate honestly and constructively, presenting unvarnished truths in a professional and helpful way * Excellent verbal and written communication skills, with the ability to tailor messages for diverse audiences * Experience with project management or business analysis is beneficial * Proficient in organizing, prioritizing, and managing multiple work streams simultaneously * Skilled in gathering, documenting, and translating business requirements for technology partners Abilities: * Quickly assess and understand complex situations and system impacts * Break down problems into manageable details for effective analysis and resolution * Influence and collaborate with associates and business partners, even without formal reporting authority * Monitor, interpret, and communicate detailed findings to business and technical partners * Clearly communicate ideas, concepts, and recommendations to associates at all levels * Adapt readily to change and shifting priorities within a dynamic operational environment * Travel as necessary to meet project and stakeholder needs Physical Requirements: * Basic keyboarding or other repetitive motions * Lifting/pushing objects * Must be able to talk, listen and speak clearly on telephone * Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards Ability to safely and successfully perform the essential job functions consistent with or without the ADA, FMLA and other federal, state and local standard, including meeting qualitative and/or quantitative productivity standards. About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube
    $109k-132k yearly est. 31d ago

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