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Fitness Consultant skills for your resume and career

15 fitness consultant skills for your resume and career
1. Front Desk
- Performed managerial and secretarial tasks when operating front desk.
- Handled front desk duties, clerical tasks, such as: filing, faxing, answering telephone, and greeting customers.
2. POS
POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.
- Assist Personal Training department in hitting sales goals through setting initial fitness consultation and POS agreements.
- Trained new employees on sales tactics, and point-of-sale (POS) system.
3. Health Club
- Developed relationships between the health club and local communities and businesses by starting mutually beneficial advertisement campaigns.
- Evaluated current health club programs and systems efficiency as well as realized opportunities for growth and expansion by implementing process improvements.
4. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Resulted in exceeding expectations and recognition within the business inspiring my ambition in the customer service industry.
- Develop continuous relationship with current members & team members to ensure exceptional customer service.
5. Community Outreach
- Performed community outreach and managed pertinent advertisement to invite potential members into the gym.
- Created community outreach services to further promote positive market impact.
6. Membership Sales
Membership sales is a process whereby a potential customer (prospect) joins a platform, group, or club, convincing them of its benefits, and closes the deal. Like every process, each step plays an important role in the overall success of the sales pitch.
- Generate membership sales, Ranked #1 in membership sales continually while employed, Personal best of 112 memberships in one day
- Increase membership sales by generating new business leads through membership referrals, outreach programs, mailers, and e-mail.
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Cardiopulmonary resuscitation or CPR is a medical procedure that involves chest compression to help a patient breathe. This artificial ventilation helps in keeping the brain function in place and regulates blood throughout the body. CPR is a lifesaving procedure that is used in emergencies.
- Acted as primary instructor for American Red Cross CPR and First Aid courses offered to club members.
- Administer First Aid and CPR if necessary.
8. Telephone Inquiries
- Dedicated to recruiting and retention of members, converting telephone inquiries into appointments.
- Conduct facility tours and telephone inquiries using established sales systems.
9. Cold Calls
Cold calling is a kind of business solicitation from customers who didn't express interest in their product and services before. In this technique, a salesman conducts a call with potential customers with whom they haven't had a prior interaction. Cold calling can include phone calls or telemarketing. However, in-person visits like door-to-door marketing are also a type of cold calling
- Sell memberships and training packages Cold call prospective clients on a daily basis Organize and keep track of leads and appointments.
- Job included cold calling new leads, follow up with new members, and recruiting new prospects to the club.
10. Sales System
- Maintained Fitness Consultant planner using established sales systems.
- Maintain accurate records using established Gold's Gym sales systems to coordinate sales efforts and grow practice.
11. Referral Program
- Established and maintained referral program as defined by Company standards.
- Maintained member retention and referral programs.
12. Facebook
- Created solid Facebook ads to increase traffic, likes, reach, engagement, leads and sales.
- Participate in Results Facebook Forum and answer clients questions and post valuable fitness/nutrition tips.
13. Weight Loss
Weight loss is defined as a loss of mass in a person's body weight. Skills linked to wight loss are usually sought after in health and exercise industries; such skills might be involved in the creation of personalised weight loss goals and plans and exercise regimes, or they might more medical and scientific in nature, being used in work with patients who are irregularly or unusually suffering from negative side effects of weight loss.
- Implement promotions and changes suggested by corporate headquarters and created attendance and weight loss rewards specifically targeted to our members demographics.
- Developed sustainable health programs such as nutritional/dietary regimens to ensure safe and effective weight loss.
14. Fitness Programs
The exercise-based programs that are conducted to build and maintain the physical health of an individual are known as fitness programs. These programs prove highly beneficial for health and also, help in reducing the risk of developing chronic disease.
- Prepared a comprehensive one-on-one educational fitness program that promoted a health and fitness program through realistic goal setting and education
- Maintained excellent Client relationship providing them with personalized Fitness Program/resulting in the successful attainment of Measurable Goals.
15. Fitness Equipment
- Service appointments included body fat analysis, nutritional counseling, appropriate utilization of fitness equipment & correct forms of exercise.
- Match aerobic and anaerobic fitness equipment to customers' individual needs
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John John Petrizzo PT, DPT, CSCS
Associate Professor, Website
List of fitness consultant skills to add to your resume
The most important skills for a fitness consultant resume and required skills for a fitness consultant to have include:
- Front Desk
- POS
- Health Club
- Customer Service
- Community Outreach
- Membership Sales
- CPR
- Telephone Inquiries
- Cold Calls
- Sales System
- Referral Program
- Weight Loss
- Fitness Programs
- Fitness Equipment
- Fitness Assessments
- Healthy Lifestyle
- Training Programs
- Blood Pressure
- Group Fitness Classes
- Wellness Programs
- Facility Tours
- Body Composition
- Fitness Training
- Local Businesses
- Injury Prevention
- Training Sessions
- Weight Training
- BMI
- Customer Complaints
- Physical Fitness
- Free Weights
- Corporate Accounts
- Fitness Facility
- Customer Relations
- Member Retention
- Member Complaints
- Gym Equipment
Updated January 8, 2025