Massage Therapist
Chicago, IL job
Do you have a passion for health and wellness? Love providing outstanding customer service? If so, we have an opportunity for you!
The Massage Therapist is responsible to ensure our members and guests receive a warm, friendly, and professional interaction on every visit. As a Massage Therapist, you will provide massage services to members and guests to help them live well.
Pay Rate: $7.00 per hour and gratuity plus:
35% commission on Spa services
10% commission on Spa products sold
Estimated earnings range: $45-50 per hour based on typical services volume.
Full-time Schedule:
Monday: off
Tuesday: 9:00am-2:00pm
Wednesday: 9:00am-3:00pm
Thursday: 8:00am-1:00pm
Friday: 8:00am-2:00pm
Saturday: 8:00am-5:00pm
Sunday: off
Part-time Schedule:
Monday: off
Tuesday: off
Wednesday: 3:00-8:00pm
Thursday: 3:00-8:00pm
Friday: 3:00-8:00pm
Saturday: 8:00am-5:00pm
Sunday: off
Full time and part time opportunities available
Job Responsibilities:
Deliver a high level of hospitality & integrity, while providing a world-class experience, to help our members live well.
Treat members, guests & employees with fairness, integrity, positivity, and consistency.
Ensure a positive client experience at all contact points.
Deliver consistent, professional services which may include but not be limited to: warm greeting, beverage offering, initial consultations to ascertain clients' wants and needs, confirming comfort levels, showing interest in the client, and performing various massage services. Understand client's mood for conversation versus relaxation.
Ability to do customized modalities, including deep tissue, Swedish, therapeutic, sports.
Discuss any concerns and preferences prior to beginning service and refuse services if skin or body does not appear to be healthy enough to withstand service.
Strong time management skills.
Maintain proper sanitization of hands, tools, and equipment used.
Maintain cleanliness standards throughout shift of designated station(s) or room.
Support the Spa Manager/Director & staff in daily operations.
Attend trainings and meetings as scheduled.
Requirements
Must be authorized to work in the USA. We use E-Verify.
Must ensure Massage Therapy license is active and current.
Must have previous experience in a luxury spa.
Ability to perform customized massage including deep tissue sessions.
Ability to work well with others under pressure.
Ability to work in a fast-paced environment.
Schedule flexibility.
Must be able to lift up to 25 lb.
Ability to grasp and reach, sometimes above shoulder level
Ability to stoop, kneel and crouch.
Ability to make movements with fingers, hands, wrists, and arms.
Benefits
Spa Department Specific:
40% off Spa products and services
Regular breaks between clients
100% pay for no show clients
Built in membership clientele
Premium Products
Time Off & Retirement:
Paid Time Off
401(k) with company match up to 3%
Value Sharing (Profit sharing)
Holiday Bonus
Health & Wellness:
EAP (Employee Assistance Program)
Pet Insurance through MetLife
Employee Perks:
Free workout privileges
Employee discounts in the Pro Shop, Spa & Salon services and in the Market
Parking and transit benefits (pre-tax deduction)
Access to Tickets at Work discounts
Diversity, Inclusion, and Belonging Matters:
East Bank Club commits to a culture of inclusion and belonging characterized by connection across our similarities and differences. We honor the dignity of all employees by enabling each to reach their fullest potential and, by doing so, better serve our members. We serve a diverse group of members and recognize the importance of diversity and inclusion in enriching the employee and member experience required to support our mission. EBC is committed to attracting, retaining, and developing employees with varying identities and backgrounds.
East Bank Club is an Equal Opportunity Employer and drug/smoke-free workplace.
Auto-ApplyGrill Host
Chicago, IL job
The Grill Host is responsible for greeting and seating members and their guests as they arrive. Answers member questions about menu and the Club. Assists the Bussers in table maintenance and beverage refills. Must be able to perform in a fast-paced environment, be knowledgeable, confident and have a positive attitude. Must be friendly and approachable.
Pay Rate: $18.00 per hour. This is considered and entry level position.
Essential Functions:
Greets and seats members
Answers basic questions regarding the menu and Club services/events
Able to address reasonable member requests
Rotates stations in a way that is fair and consistent
Assist bussers in clearing tables
Refills beverages
Responsible for upkeep of table tents
Inquires about member satisfaction when walking the floor
Completes all assigned opening and closing side work
Checks dining room floor for debris
Makes sure all menus are in good repair
Is knowledgeable and enforces Children's Guidelines
Able to properly maintain a waitlist
Responsible for being on time and properly punching in and out for shifts
Other Job Functions:
Keeping podiums clean and stocked with kid's menus and crayons
Organizes inserts for table tents in the Grill
Demonstrates resilience and flexibility when addressing unexpected changes in service
Requirements
Must be friendly and outgoing
Customer service oriented
Has strong communication skills
Has a positive attitude and works well under pressure
Benefits
Time Off & Retirement
Paid Time Off
401(k) with company match up to 3%
Value Sharing (Profit sharing)
Holiday Bonus
Paid Parental Leave
Health & Wellness:
Comprehensive health, vision, and dental insurance
HSA and FSA enrollment options
Short- & Long-Term Disability options
Life Insurance: Basic coverage equivalent to annual income, with voluntary options for additional coverage
Long-Term Care options: Coverage up to 50% of annual income
Accident and Critical Illness Insurance
EAP (Employee Assistance Program)
Pet Insurance through MetLife
Employee Perks:
Free workout privileges
Employee discounts in the Pro Shop, Spa & Salon services and in the Market
Parking and transit benefits (pre-tax deduction)
Access to Tickets at Work discounts
Tuition reimbursement
Diversity, Inclusion, and Belonging Matters:
East Bank Club commits to a culture of inclusion and belonging characterized by connection across our similarities and differences. We honor the dignity of all employees by enabling each to reach their fullest potential and, by doing so, better serve our members. We serve a diverse group of members and recognize the importance of diversity and inclusion in enriching the employee and member experience required to support our mission. EBC is committed to attracting, retaining, and developing employees with varying identities and backgrounds.
East Bank Club is an Equal Opportunity Employer and drug/smoke-free workplace.
Auto-ApplyCoat Check Attendant - Seasonal
Chicago, IL job
As a Coat Check Attendant, your primary responsibility is to provide exceptional service to our valued members and guests by efficiently managing their checked items with professionalism, kindness, and a genuine warmth. You will be the friendly face that greets and ensures their belongings are safely stored and returned.
Your role goes beyond the essentials; it's about creating memorable WOW experiences and maintaining a well-organized coat check area.
In this role, you will not only meet the essential functions but also contribute to the overall success of our coat check service and the exceptional experience we provide to our members and guests. Your commitment to hospitality and organization is at the heart of what we do.
Rate of Pay: $17.00 per hour. This role is considered entry-level
Seasonal Part Time. This position will be less than 30 scheduled hours per week.
Opening Shift:
Sunday: off
Monday: 4:45am-11:00am
Tuesday: 4:45am-11:00am
Wednesday: 4:45am-11:00am
Thursday: 4:45am-11:00am
Friday: 4:45am-11:00am
Saturday: off
Closing Shift:
Sunday: 1:45-8:00pm
Monday: 5:00-10:00pm
Tuesday: off
Wednesday: off
Thursday: off
Friday: 5:00-10:00pm
Saturday: 1:45-8:00pm
Job Responsibilities:
Treat members, guests & employees with fairness, integrity, positivity, and consistency.
Deliver a strong & consistent work ethic.
Accept item(s) checked by members and guests by following number system implemented.
Return of proper item(s) to members and guests, following the same number system.
Thorough understanding of our check system upon inquiry.
Have a general familiarity of the Club in order to answer members' inquiries.
Ability to keep Coat Check organized and items in numerical order.
Ability to make movements with fingers, hands, wrists, and arms.
Ability to grasp and reach, sometimes above shoulder level.
Requirements
Sitting and standing for sustained periods of time.
Frequent lifting up to 25 pounds.
Movement with fingers, hands, wrists, legs, and arms.
Ability to grasp and reach, sometimes above shoulder level.
Ability to stoop, kneel and crouch.
Benefits
Time Off & Retirement
Paid Time Off
401(k) with company match up to 3%
Value Sharing (Profit sharing)
Holiday Bonus
Paid Parental Leave
Health & Wellness:
Comprehensive health, vision, and dental insurance
HSA and FSA enrollment options
Short- & Long-Term Disability options
Life Insurance: Basic coverage equivalent to annual income, with voluntary options for additional coverage
Long-Term Care options: Coverage up to 50% of annual income
Accident and Critical Illness Insurance
EAP (Employee Assistance Program)
Pet Insurance through MetLife
Employee Perks:
Free workout privileges
Employee discounts in the Pro Shop, Spa & Salon services and in the Market
Parking and transit benefits (pre-tax deduction)
Access to Tickets at Work discounts
Tuition reimbursement
Diversity, Inclusion, and Belonging Matters:
East Bank Club commits to a culture of inclusion and belonging characterized by connection across our similarities and differences. We honor the dignity of all employees by enabling each to reach their fullest potential and, by doing so, better serve our members. We serve a diverse group of members and recognize the importance of diversity and inclusion in enriching the employee and member experience required to support our mission. EBC is committed to attracting, retaining, and developing employees with varying identities and backgrounds.
East Bank Club is an Equal Opportunity Employer and drug/smoke-free workplace.
Auto-ApplyAssistant Club Manager
Chicago, IL job
Job Description
The Assistant Club Manager plays a critical role in supporting the daily operations of the Club and ensuring an exceptional member experience. This role requires strong leadership, attention to detail, effective communication, and a commitment to upholding the Club's high standards of service, hospitality, and operational excellence.
Pay Rate: $60,000 annual salary
Anticipated Schedule: Five days per week, Sunday close and flexible availability required.
Key Responsibilities:
Club Operations & Leadership
Provide direct, hands-on oversight of daily Club operations across all departments, ensuring a seamless and elevated experience for members and guests.
Lead by example with professionalism, integrity, and a strong service ethic; serve as the primary leader on duty, empowered to make high-level decisions, including staff suspensions when appropriate.
Ensure all Club areas are clean, safe, and well-maintained; respond to facility and safety concerns with urgency.
Act as first responder to all emergencies, managing situations with calm and confidence.
Communication & Policy Enforcement
Foster open, respectful communication with members, staff, and leadership.
Address member and staff concerns with discretion and thorough follow-up, including investigations and case documentation.
Enforce Club and departmental policies while applying sound judgment in exceptional cases.
Departmental Oversight
Oversee Member Services, Reception, Coat Check, and Gymnasium, including hiring, onboarding, scheduling, payroll, coaching, and performance management. As well as our outsourced partnerships (i.e. Athletico, Car Wash, dry cleaners, parking).
Support all departments with daily operational needs, staffing, policy compliance, and service continuity-includes assistance with Trackman setup, racquet rentals, TV programming, etc.
Manage schedules and provide coverage solutions to maintain consistent service standards.
Member Experience
Act as a knowledgeable concierge across all Club amenities, responding to calls, service issues, and member needs with professionalism and follow-through.
Proactively communicate updates, personalize the member experience, and consistently strive to exceed expectations.
Investigations & Reporting
Manage conflict resolution and incident investigations, including surveillance review, documentation, and follow-up.
Maintain confidentiality and professionalism in all investigative matters.
Support Operations Management as needed with all member suspensions and reinstatements in accordance with Club policy.
Cleanliness & Safety
Lead safety protocols and emergency response; conduct regular walkthroughs to monitor safety, cleanliness, and functionality.
Proactively identify and resolve operational issues impacting the member experience.
Administrative & Operational Support
Maintain essential operational supplies (e.g., first aid, AEDs) and support administrative functions such as payroll, scheduling, supply tracking, invoicing, and reporting.
Ensure proficiency in all Club systems and software; manage reporting related to check-ins, parking, amenity use, and compliance.
Additional Responsibilities
Perform other duties as assigned by the Club Operations Manager or senior leadership.
This description is not all-inclusive and may evolve with Club needs.
Requirements
Physical Requirements
Ability to stand and walk for extended periods.
Frequent lifting of items weighing up to 25 pounds.
Exposure to various chemicals and fragrances used in spas, salons, locker rooms, housekeeping, laundry, and l areas.
Regularly required to stoop, kneel, and crouch.
Occasional use of a ladder for stock and inventory tasks.
Must be CPR/AED certified or obtain certification within 3 months of hire (training provided by the Club).
Required to be on-site five days a week. This is not a hybrid or remote job and position is based in Chicago, IL.
Qualifications
Genuine passion for delivering exceptional service and working in the hospitality industry.
Degree in Hospitality, Recreation Management, or a related field preferred.
Experience in a luxury or upscale environment with a strong emphasis on high-touch service is highly desirable.
Collaborative mindset with the ability to thrive in a dynamic, team-oriented environment.
Strategic thinker with strong problem-solving skills and the ability to respond quickly and effectively to challenges.
Skilled at managing multiple priorities, remaining composed under pressure, and performing in a fast-paced setting.
Excellent organizational skills with strong written and verbal communication abilities. Must be proficient in English.
Quick to learn new software systems; proficiency in Microsoft Office Suite is required.
Benefits
Time Off & Retirement
Paid Time Off
401(k) with company match up to 3%
Value Sharing (Profit sharing)
Holiday Bonus
Paid Parental Leave
Health & Wellness:
Comprehensive health, vision, and dental insurance
HSA and FSA enrollment options
Short- & Long-Term Disability options
Life Insurance: Basic coverage equivalent to annual income, with voluntary options for additional coverage
Long-Term Care options: Coverage up to 50% of annual income
Accident and Critical Illness Insurance
EAP (Employee Assistance Program)
Pet Insurance through MetLife
Employee Perks:
Free workout privileges
Employee discounts in the Pro Shop, Spa & Salon services and in the Market
Parking and transit benefits (pre-tax deduction)
Access to Tickets at Work discounts
Tuition reimbursement
Out of State Applicants:
Please note that relocation expenses will not be covered or reimbursed for this position. Applicants are responsible for any costs incurred related to relocation.
Diversity, Inclusion, and Belonging Matters:
East Bank Club commits to a culture of inclusion and belonging characterized by connection across our similarities and differences. We honor the dignity of all employees by enabling each to reach their fullest potential and, by doing so, better serve our members. We serve a diverse group of members and recognize the importance of diversity and inclusion in enriching the employee and member experience required to support our mission. EBC is committed to attracting, retaining, and developing employees with varying identities and backgrounds.
East Bank Club is an Equal Opportunity Employer and drug/smoke-free workplace.
Director of Outlets
Chicago, IL job
The Director of Outlets oversees front-of-house (FOH) operations across all food and beverage outlets, including The Grill a full-service restaurant, smoothie bar, and rooftop sundeck F&B operation. This role focuses on operational improvement and execution, service standard development, and team leadership, ensuring that all FOH operations reflect the core values of the East Bank Club. The position provides direct leadership to The Grill management team and drives initiatives to enhance service, streamline operations, and grow member engagement.
Pay Rate: $100,000-$110,000 annual salary.
Operational Leadership & Improvement:
Provide strategic oversight and guidance to FOH operations through direct reports, focusing on operational improvement and execution rather than day-to-day outlet management.
Develop, implement, and enforce service standards that align with the East Bank Club's core values.
Partner with the Director of Food & Beverage to design and execute initiatives that improve service, efficiency, and member experience.
Identify operational gaps, implement solutions, and ensure consistent execution across all FOH operations.
Establish and monitor KPIs to track service standards, operational efficiency, and member engagement, ensuring accountability through regular reporting.
Guest Experience & Member Engagement:
Ensure all FOH outlets consistently deliver exceptional service consistent with Forbes service standards.
Partner with leadership to implement programs thatincrease member engagement, satisfaction, and loyalty.
Lead initiatives that enhance member interactions, fostering a welcoming and consistent service culture across all FOH outlets.
Address escalated member concerns and ensure timely resolution in accordance with service excellence standards.
Maintain a consistent presence in outlets to engage with members, build relationships, and ensure service personalization at every touchpoint.
Team Leadership & Development:
Lead, mentor, and coach the Grill Management team to achieve operational and service excellence.
Build a culture of accountability, continuous improvement, and high performance throughout the FOH team.
Support managers in training and developing staff to meet operational standards, deliver exceptional guest experiences, and prepare future leaders.
Serve as a visible leader in outlets, modeling service excellence, developing future leaders, and ensuring alignment with East Bank Club culture.
Financial & Operational Performance:
Monitor FOH operational budgets, labor costs, and performance metrics through direct reports.
Drive initiatives that optimize operational efficiency, improve execution, and enhance profitability.
Partner with the Director of Food & Beverage and Food and Beverage Business Manager on strategic planning and resource allocation to meet business objectives.
Oversee operational readiness for special events, seasonal initiatives, and promotions to ensure flawless execution.
Cross-Functional Collaboration:
Collaborate with culinary leadership on menu execution, specials, and operational improvements ensuring excellence in execution.
Work closely with the Director of Food & Beverage to roll out initiatives that standardize FOH operations, improve service, and enhance member engagement.
Requirements
Qualifications and Standards:
Minimum of 7+ years of progressive FOH management experience, including experience overseeing managers in multi-concept or high-volume food and beverage operations.
Proven experience in operational improvement and execution, service standard development, member or guest experience delivery and team leadership.
Strong strategic thinking, leadership, communication, and organizational skills.
Experience acting in an assistant director-level capacity in a multi-outlet environment.
Proficiency with POS systems, scheduling software, and Microsoft Office Suite.
Strategic Leadership, People Management & Team Development skills (management of managers)
Operational Improvement & Execution
Service Excellence & Guest/Member Experience
Performance Analysis & Process Optimization
Strategic Planning & Implementation
Preferred:
Bachelor's degree in Hospitality, Business, or related field.
Experience managing diverse concepts including retail markets, full-service restaurants, and beverage programs.
Knowledge of hospitality best practices, operational efficiency, and service excellence frameworks.
Knowledge of luxury service frameworks such as Forbes Travel Guide, AAA Five Diamond, or comparable standards.
Benefits
Time Off & Retirement
Paid Time Off
401(k) with company match up to 3%
Value Sharing (Profit sharing)
Holiday Bonus
Paid Parental Leave
Health & Wellness:
Comprehensive health, vision, and dental insurance
HSA and FSA enrollment options
Short- & Long-Term Disability options
Life Insurance: Basic coverage equivalent to annual income, with voluntary options for additional coverage
Long-Term Care options: Coverage up to 50% of annual income
Accident and Critical Illness Insurance
EAP (Employee Assistance Program)
Pet Insurance through MetLife
Employee Perks:
Free workout privileges
Employee discounts in the Pro Shop, Spa & Salon services and in the Market
Parking and transit benefits (pre-tax deduction)
Access to Tickets at Work discounts
Tuition reimbursement
Diversity, Inclusion, and Belonging Matters:
East Bank Club commits to a culture of inclusion and belonging characterized by connection across our similarities and differences. We honor the dignity of all employees by enabling each to reach their fullest potential and, by doing so, better serve our members. We serve a diverse group of members and recognize the importance of diversity and inclusion in enriching the employee and member experience required to support our mission. EBC is committed to attracting, retaining, and developing employees with varying identities and backgrounds.
East Bank Club is an Equal Opportunity Employer and drug/smoke-free workplace.
Auto-ApplyLifeguard/Swim Instructor
Chicago, IL job
Job Description
East Bank Club is seeking experienced and enthusiastic Lifeguard/Swim Instructors to join our team. As a Lifeguard/Swim Instructor, you will be responsible for instructing swimming lessons to individuals of all ages and skill levels, as well as responsible for ensuring its members have a safe and enjoyable time in the water. You will be tasked with ensuring a safe and enjoyable experience for all participants while teaching proper swim techniques and water safety.
Pay Rate:
Lifeguard Hourly Rate: $17.00
Swim Instructor: 100% commission. Commission structure: 40% of service revenue. Estimated earnings range: $24-33 per hour based on typical services volume.
Privates
30 minutes $16.00
60 minutes $32.00
Semi-privates
30 minutes $18.40
60 minutes $36.80
Youth groups
30 minutes $15.00
Job Responsibilities:
Greet and assist members utilizing the pool area
Observe assigned pool and surrounding area
Enforce all posted pool guidelines
Enforce Children's Rules and age restrictions
Assist Aerobics and Swim Instructors in setting up or facilitating classes including taking attendance
Relay any member relations problems to management
Develop and implement swim lesson plans
Provide individual and group instruction to participants of all ages and skill levels
Assess participant abilities and adjust instruction as needed
Ensure a safe and positive learning environment
Enforce safety rules and guidelines
Communicate effectively with participants and their parents/guardians
Maintain accurate records of participant progress
Attend required meetings and training sessions
Assist with swim team or special aquatic events, as needed
Requirements
Requirements
Must be authorized to work in the USA. We use E-Verify.
Previous lifeguarding and swim instruction experience preferred.
American Red Cross Water Safety Instructor certification or equivalent preferred.
First Aid and CPR certification required (can be obtained after hire).
This is a year-round position (not seasonal). If hired, your start date shall not surpass 3 weeks from the initial offer. Weekday and weekend availability is required during the months of August and September. This role will be expected to work at least one evening and one weekend shift per week.
Benefits
Time Off & Retirement
Paid Time Off
401(k) with company match up to 3%
Value Sharing (Profit sharing)
Holiday Bonus
Paid Parental Leave
Health & Wellness:
Comprehensive health, vision, and dental insurance
HSA and FSA enrollment options
Short- & Long-Term Disability options
Life Insurance: Basic coverage equivalent to annual income, with voluntary options for additional coverage
Long-Term Care options: Coverage up to 50% of annual income
Accident and Critical Illness Insurance
EAP (Employee Assistance Program)
Pet Insurance through MetLife
Employee Perks:
Free workout privileges
Employee discounts in the Pro Shop, Spa & Salon services and in the Market
Parking and transit benefits (pre-tax deduction)
Access to Tickets at Work discounts
Tuition reimbursement
Diversity, Inclusion, and Belonging Matters:
East Bank Club commits to a culture of inclusion and belonging characterized by connection across our similarities and differences. We honor the dignity of all employees by enabling each to reach their fullest potential and, by doing so, better serve our members. We serve a diverse group of members and recognize the importance of diversity and inclusion in enriching the employee and member experience required to support our mission. EBC is committed to attracting, retaining, and developing employees with varying identities and backgrounds.
East Bank Club is an Equal Opportunity Employer and drug/smoke-free workplace.
Market Team Member
Chicago, IL job
Are you passionate about food, hospitality, and fitness? East Bank Club is looking to add a Market Team Member to our team! The Market is an EBC Staple. We are looking to add a Market Team Member to our team to deliver an outstanding experience for our members. As a Market Team Member, you will check out members, restock the shop, and assist members as needed.
Pay Rate: $18.00 per hour. This role is considered entry-level.
Responsibilities:
Provide great customer service greeting customers, serving customers, and suggestive selling.
Pack products in containers in order to put them on shelves for sale (i.e., nuts, dressings, salads, etc.)
Use of Food Shop scales for labeling products and knowledge of products.
Knowledge of POS systems and payment processing.
Restock shelves with products and rotation of products.
Ability to remain calm and friendly during peak times.
Show great communication skills and teamwork.
Professional communication with management, fellow employees, and kitchen staff regarding the needs of the Food Shop.
Reporting of all feedback, including problems, complaints, suggestions, and compliments, to the management.
Participation in food briefings and tastings to enhance food knowledge
Maintain excellence in Shop presentation, sanitation, and cleanliness.
Attend all necessary staff meetings and training sessions.
Requirements
Must be authorized to work in the USA. We use E-Verify.
Must have customer service experience.
Must have cash-handling experience.
Quick learner/self-starter.
Friendly, organized, and able to work well with others in a team environment.
Ability to lift up to 50 pounds for the restocking of beverages.
Benefits
Time Off & Retirement
Paid Time Off
401(k) with company match up to 3%
Value Sharing (Profit sharing)
Holiday Bonus
Paid Parental Leave
Health & Wellness:
Comprehensive health, vision, and dental insurance
HSA and FSA enrollment options
Short- & Long-Term Disability options
Life Insurance: Basic coverage equivalent to annual income, with voluntary options for additional coverage
Long-Term Care options: Coverage up to 50% of annual income
Accident and Critical Illness Insurance
EAP (Employee Assistance Program)
Pet Insurance through MetLife
Employee Perks:
Free workout privileges
Employee discounts in the Pro Shop, Spa & Salon services and in the Market
Parking and transit benefits (pre-tax deduction)
Access to Tickets at Work discounts
Tuition reimbursement
Diversity, Inclusion, and Belonging Matters:
East Bank Club commits to a culture of inclusion and belonging characterized by connection across our similarities and differences. We honor the dignity of all employees by enabling each to reach their fullest potential and, by doing so, better serve our members. We serve a diverse group of members and recognize the importance of diversity and inclusion in enriching the employee and member experience required to support our mission. EBC is committed to attracting, retaining, and developing employees with varying identities and backgrounds.
East Bank Club is an Equal Opportunity Employer and drug/smoke-free workplace.
Auto-ApplyBasketball Instructor
Chicago, IL job
The Basketball Instructor is responsible for providing engaging, high-quality instruction that teaches players the fundamentals, advanced skills, and strategies of the game. This role creates a safe, positive, and motivating environment where participants of all ages and abilities can improve their skills, build confidence, and develop a lifelong love for basketball. The instructor tailors lessons to meet individual and group needs while fostering teamwork, discipline, and sportsmanship.
Pay Rate: 50% commission for sessions per hour.
Private Lessons:
30 minutes: $15.00
60 minutes: $30.00
Semi-Private Sessions:
Group of 2 (30 minutes): $20.00
Group of 2 (60 minutes): $35.00
Group of 3 (30 minutes): $25.00
Group of 3 (60 minutes): $40.00
Group of 4 (30 minutes): $33.34
Group Sessions:
Group of 4 (60 minutes): $67.50
Group of 5 (30 minutes): $41.67
Group of 5 (60 minutes): $85.00
Group of 6 (30 minutes): $50.00
Group of 6 (60 minutes): $100.00
KEY RESPONSBILITIES
Plan, organize, and deliver basketball instruction for individual lessons, group classes, and clinics.
Teach core skills such as dribbling, passing, shooting, defense, and court awareness.
Develop and adapt lesson plans based on age, skill level, and participant goals.
Strong verbal communication skills to effectively instruct, motivate, and engage participants and be able to communicate with parents and guardians regarding the lesson.
Foster teamwork, sportsmanship, and confidence through structured drills and scrimmages.
Provide constructive feedback and encouragement to help participants improve their performance.
Ensure the safety and well-being of all participants by maintaining a controlled and supportive environment.
Assist with program development, special events, and seasonal basketball camps and leagues as needed.
Maintain equipment, monitor gym/court usage, and uphold club standards.
Additional Responsibilities
Perform other duties as assigned by the Operations Manager, COO, or senior leadership.
This description is not all-inclusive and may evolve with Club needs.
SKILLS & ATTRIBUTES
Passion for basketball and teaching.
Ability to inspire, motivate, and connect with participants of all ages.
Strong organizational and time-management skills.
Patience, professionalism, and a positive attitude.
Team-oriented mindset with a focus on member satisfaction.
Requirements
Ability to demonstrate basketball skills, including running, jumping, shooting, dribbling, and defensive movements.
Must be able to stand, move, and remain active for extended periods of time (up to several hours).
Ability to lift, carry, and set up sports equipment weighing up to 25 lbs.
Sufficient vision, hearing, and mobility to ensure a safe environment and provide clear instruction.
Capability to respond quickly in emergency situations.
Must be CPR/AED certified or obtain certification within 3 months of hire (training provided by the Club).
QUALIFICATIONS
Required:
Previous experience playing and/or coaching basketball required; collegiate-level experience a plus.
Strong communication, motivational, and leadership skills.
Ability to tailor coaching techniques to various skill levels.
Availability to work evenings, weekends, and special events as needed.
Preferred/Plus:
Prior coaching or teaching experience with youth, teens, and/or adults.
Experience in a luxury or high-end service environment with a focus on personalized guest interactions.
Benefits
Time Off & Retirement
Paid Time Off
401(k) with company match up to 3%
Value Sharing (Profit sharing)
Holiday Bonus
Paid Parental Leave
Health & Wellness:
Comprehensive health, vision, and dental insurance
HSA and FSA enrollment options
Short- & Long-Term Disability options
Life Insurance: Basic coverage equivalent to annual income, with voluntary options for additional coverage
Long-Term Care options: Coverage up to 50% of annual income
Accident and Critical Illness Insurance
EAP (Employee Assistance Program)
Pet Insurance through MetLife
Employee Perks:
Free workout privileges
Employee discounts in the Pro Shop, Spa & Salon services and in the Market
Parking and transit benefits (pre-tax deduction)
Access to Tickets at Work discounts
Tuition reimbursement
Diversity, Inclusion, and Belonging Matters:
East Bank Club commits to a culture of inclusion and belonging characterized by connection across our similarities and differences. We honor the dignity of all employees by enabling each to reach their fullest potential and, by doing so, better serve our members. We serve a diverse group of members and recognize the importance of diversity and inclusion in enriching the employee and member experience required to support our mission. EBC is committed to attracting, retaining, and developing employees with varying identities and backgrounds.
East Bank Club is an Equal Opportunity Employer and drug/smoke-free workplace.
Auto-ApplyKitchen Supervisor
Chicago, IL job
East Bank Club, a renowned fitness, sports, and dining facility in the heart of Chicago, is seeking a talented and experienced Culinary Supervisor to join our dynamic culinary team. As a Culinary Supervisor, you will work closely with the Executive Chef, Executive Sous Chef and Sous Chefs to ensure the smooth operation of our culinary department. You will be responsible for overseeing and assisting with the preparation and presentation of high-quality food, as well as providing guidance and support to the culinary team.
Supervise and coordinate activities of culinary team members ensuring the highest standards of food quality, presentation, and service. Prepare and execute food to the highest standard maintaining consistency and exceptional taste. Train and develop team members to enhance their culinary skills and knowledge. Assist in managing food production, ordering, and inventory control. Collaborate with other departments to ensure successful execution of events and special functions. Uphold the club's commitment to culinary excellence and exceptional service.
Rate of Pay: $24.00. This is considered a Lead Cook position.
Job Responsibilities:
Supervise and coordinate activities of culinary team members.
Ensure the highest standards of food quality, presentation, and service.
Supports build of daily prep and items lists, delegating to employees as necessary.
Actively helps to support operation and fill holes as necessary to ensure smooth service.
Prepare and execute food to the highest standard maintaining consistency and exceptional taste.
Coach team members to enhance their culinary skills and knowledge.
Assist in managing food production, ordering, and inventory control.
Collaborate with other departments to ensure successful execution of events and special functions.
Task Completion: Ensure that no team member leaves until all assigned tasks are completed, maintaining a thorough and efficient work environment.
Ability to limit and control waste through maintaining proper prep levels and daily tracking of waste through provided waste logs.
Uphold the club's commitment to culinary excellence and exceptional service.
Assist in implementing and enforcing food safety and sanitation regulations.
Requirements
At least 2 years of experience in a culinary supervisory role.
Strong culinary background with knowledge of diverse cooking techniques and cuisines.
Excellent leadership and organizational abilities.
Ability to coach and develop team members.
Good communication and interpersonal skills.
Knowledge of food safety and sanitation regulations.
Ability to work in a fast-paced, high-pressure environment.
Passion for culinary excellence and commitment to delivering exceptional dining experiences.
Ability to work a flexible schedule, including weekends and holidays.
Experience with inventory management and cost control is a plus.
Positive attitude, strong work ethic, and a team-oriented mindset.
Demonstrate the ability to stand/walk for extended periods, climb stairs, and navigate various areas of operations.
Must be able to lift 50 lbs.
Benefits
Time Off & Retirement
Paid Time Off
401(k) with company match up to 3%
Value Sharing (Profit sharing)
Holiday Bonus
Paid Parental Leave
Health & Wellness:
Comprehensive health, vision, and dental insurance
HSA and FSA enrollment options
Short- & Long-Term Disability options
Life Insurance: Basic coverage equivalent to annual income, with voluntary options for additional coverage
Long-Term Care options: Coverage up to 50% of annual income
Accident and Critical Illness Insurance
EAP (Employee Assistance Program)
Pet Insurance through MetLife
Employee Perks:
Free workout privileges
Employee discounts in the Shop, Spa & Salon services and in the Market
Parking and transit benefits (pre-tax deduction)
Access to Tickets at Work discounts
Tuition reimbursement
Diversity, Inclusion, and Belonging Matters:
East Bank Club commits to a culture of inclusion and belonging characterized by connection across our similarities and differences. We honor the dignity of all employees by enabling each to reach their fullest potential and, by doing so, better serve our members. We serve a diverse group of members and recognize the importance of diversity and inclusion in enriching the employee and member experience required to support our mission. EBC is committed to attracting, retaining, and developing employees with varying identities and backgrounds.
East Bank Club is an Equal Opportunity Employer and drug/smoke-free workplace.
Auto-ApplyMaster Personal Trainer
Chicago, IL job
Job Description
Do you love working fitness? Passionate about helping others become the best version of themselves? If so, we have the perfect opportunity for you!
East Bank Club is looking to add Personal Trainers to its award-winning team! You will conduct personal training sessions and manage your schedule with new and existing clients. You will be expected to assist with members of all athletic abilities, including injuries. You will demonstrate above-average customer service skills and have an energetic personality.
Rate of Pay:
Master Personal Trainer: $37.10/45 min
This position is commissioned based at 50% for services provided
Part Time Schedule:
Monday- Thursdays: 4:00-8:30pm
Saturdays or Sundays any 4-6 hour shift between 8:00am-4:00pm
1 Weekend Day Required
Job Responsibilities:
Complete intake forms for new clients to assess skills and abilities
Prescribe workout programs to help members achieve their set goals.
Facilitate safe and effective training sessions per EBC Standards.
Assist members throughout the club as needed.
Build and grow your book of business with new and existing members.
Requirements
Must be authorized to work in the USA. We use E-Verify.
Bachelor's Degree in Exercise Science, Kinesiology, or related discipline required.
Certification (NSCA, NASM, ACSM, or ACE).
Two additional specialty certifications (ex: NASM CES, NASM PES, TRX, etc.).
Ability to work with people with injuries.
Current CPR/AED & First Aid Certification.
At least one year of experience.
Availability to work evenings and weekends.
Benefits
Time Off & Retirement
Paid Time Off
401(k) with company match up to 3%
Value Sharing (Profit sharing)
Holiday Bonus
Paid Parental Leave
Health & Wellness:
Comprehensive health, vision, and dental insurance
HSA and FSA enrollment options
Short- & Long-Term Disability options
Life Insurance: Basic coverage equivalent to annual income, with voluntary options for additional coverage
Long-Term Care options: Coverage up to 50% of annual income
Accident and Critical Illness Insurance
EAP (Employee Assistance Program)
Pet Insurance through MetLife
Employee Perks:
Free workout privileges
Employee discounts in the Pro Shop, Spa & Salon services and in the Market
Parking and transit benefits (pre-tax deduction)
Access to Tickets at Work discounts
Tuition reimbursement
Diversity, Inclusion, and Belonging Matters:
East Bank Club commits to a culture of inclusion and belonging characterized by connection across our similarities and differences. We honor the dignity of all employees by enabling each to reach their fullest potential and, by doing so, better serve our members. We serve a diverse group of members and recognize the importance of diversity and inclusion in enriching the employee and member experience required to support our mission. EBC is committed to attracting, retaining, and developing employees with varying identities and backgrounds.
East Bank Club is an Equal Opportunity Employer and drug/smoke-free workplace.
Tennis Professional
Chicago, IL job
Are you passionate about tennis and athletic development? East Bank Club is looking to add a part-time Tennis Professional to our team!
As a Tennis Coach, you will provide professional instruction in group and private settings and perform all necessary administrative duties.
Rate of Pay (Per class/session):
Tennis Private:
30-minutes - $20.00
60-minute - $40.00
90-minute - $60.00
120-minute - $80.00
Tennis Group:
60-minute - $40.00
90-minute - $60.00
120-minute - $80.00
Tennis Class:
60-minute - $40.00
90-minute - $60.00
120-minute - $80.00
$18.00 for EBC-approved meetings, training, and PTO
Job Responsibilities:
Provide adult tennis instruction: Private Tennis Lessons and Group Classes for beginner through advanced level players.
Provide Junior Tennis Instruction. Primarily to juniors 10 & under at the beginner and novice levels in a group setting.
Promote Tennis Programs within the Club and engage members in the programs.
Evaluate student progress and teach tennis techniques using best practices.
Teach group and private lessons to players of all levels of ability.
Be familiar with all Racquet Sports programs, schedules, court, and lesson fees.
Maintain accurate attendance and billing by updating the class roster in Club's Software for all group tennis activities.
Develop an understanding of tennis racquet sales techniques, be current with new equipment technology, and assist the Pro Shop department as needed.
Be familiar with the EBC's Player Rating system to properly place members in appropriate classes.
Manage “open” time in Club's Scheduling Software.
Communicate effectively with Members, returning messages and following up as necessary via phone and email.
Keep the Tennis Courts and surrounding areas clean (towels, cups, etc.) and report any issues that require Housekeeping Dept. attention.
Report Court Maintenance issues.
All other job duties as assigned by management.
Requirements
Must be authorized to work in the USA. We use E-Verify.
Have coaching experience including adults and junior development.
Have tennis background in competitive play: college, or high-level junior tournament play preferred.
Must be able to provide outstanding customer service.
Must have weekend availability and the ability to commit to a regular schedule. Flexibility to substitute for additional hours is a plus.
Benefits
Time Off & Retirement
Paid Time Off
401(k) with company match up to 3%
Value Sharing (Profit sharing)
Holiday Bonus
Paid Parental Leave
Health & Wellness:
Comprehensive health, vision, and dental insurance
HSA and FSA enrollment options
Short- & Long-Term Disability options
Life Insurance: Basic coverage equivalent to annual income, with voluntary options for additional coverage
Long-Term Care options: Coverage up to 50% of annual income
Accident and Critical Illness Insurance
EAP (Employee Assistance Program)
Pet Insurance through MetLife
Employee Perks:
Free workout privileges
Employee discounts in the Pro Shop, Spa & Salon services and in the Market
Parking and transit benefits (pre-tax deduction)
Access to Tickets at Work discounts
Tuition reimbursement
Diversity, Inclusion, and Belonging Matters:
East Bank Club commits to a culture of inclusion and belonging characterized by connection across our similarities and differences. We honor the dignity of all employees by enabling each to reach their fullest potential and, by doing so, better serve our members. We serve a diverse group of members and recognize the importance of diversity and inclusion in enriching the employee and member experience required to support our mission. EBC is committed to attracting, retaining, and developing employees with varying identities and backgrounds.
East Bank Club is an Equal Opportunity Employer and drug/smoke-free workplace.
Auto-ApplyChildren's Programs Manager
Chicago, IL job
The Children's Programs Manager will oversee all hiring, scheduling, planning, and research for our Children's Programs, while supporting all Events, and Camps. The Children's Programs Manager is responsible for developing and leading dynamic, movement-based and sports-focused programming that engages and inspires our youth members. This role plays a vital part in enhancing the Club's children's offerings through thoughtful planning, team leadership, and hands-on program execution. In addition to designing high-quality children's classes, the Manager provides essential programming support for all camps, events, and school break offerings, ensuring consistency, creativity, and fun across all experiences.
Compensation: $50,000 per year
KEY RESPONSBILITIES
Program Development & Leadership
Create and deliver innovative, high-energy, and developmentally appropriate programming focused on movement, sports, and fitness for children and youth.
Collaborate on the design and execution of seasonal camps, special events, and School's Out We're In days to ensure engaging and age-appropriate activities.
Lead programming independently, demonstrating strong room management and enthusiasm.
Safety & Environment
Maintain a safe, secure, clean, and engaging environment for all children and staff.
Promptly report and address any health or safety concerns, suspicious behavior, or policy violations.
Team & Staff Development
Manage hiring, onboarding, scheduling, training, payroll, and evaluations for all program-related team members.
Provide coaching, discipline, and performance management with the authority to suspend staff for serious policy violations, pending investigation.
Facilitate ongoing team development, ensuring staff create supportive, structured, and positive learning environments that promote movement, inquiry, and play.
Engagement & Relationships
Build strong, professional relationships with children, parents, and guardians while respecting confidentiality and family needs.
Communicate effectively with families about programs, policies, and participation.
Program Excellence & Innovation
Stay informed about industry trends and introduce new sports, fitness, and educational programs to keep offerings competitive and exciting.
Continuously evaluate programs to enhance engagement, participation, and learning outcomes and pivoting when necessary.
Interdepartmental Collaboration
Partner with other departments to grow youth-focused services and promote all children's offerings throughout the Club.
Support additional Club functions as needed, contributing to overall excellence in service and operations.
Other tasks as assigned by the Director of Children's Programs and/or the Senior Leadership Team.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that may be required of the employee.
LEADERSHIP COMPETENCIES
Ability to effectively influence and motivate others, promote high performance amongst the team, team collaboration, and deliver results.
Exceptional organizational, written and oral communication skills, including the ability to clearly and concisely present ideas and concepts, and tailor communication as needed to the team, families, and children.
Ability to manage multiple priorities, able to work both independently and with others as required, works well under pressure, and can work in a fast-paced environment while prioritizing tasks to maintain deadlines.
Must have passion for child and youth development.
Requirements
PHYSICAL REQUIREMENTS
Mobility: Ability to move around the facility, including fitness areas, offices, and other club spaces.
Stamina: Endurance for extended periods of walking or standing during programs and events.
Lifting Capacity: Ability to lift and carry objects such as office supplies, event materials, or fitness equipment as needed. And in some urgent cases, children.
Flexibility: Ability to adapt to various tasks and responsibilities within the dynamic environment of a health and wellness club.
Proficiency in extended computer usage, effective communication in person, over the phone, and through virtual platforms like Zoom, as well as the capability to stand, sit, and crouch for prolonged periods.
Regular presence at an onsite office with both stairs and an elevator.
QUALIFICATIONS
Required:
Minimum of 2 years in child/youth athletics or creative programming.
Excellent Microsoft Suite skills.
Demonstrate strong leadership ability and positive team collaboration. Strategic thinker; ability to analyze and solve issues quickly.
Ability to build a strong and productive team environment.
Preferred/Plus:
Bachelor's Degree or higher in Early Childhood Education, Child Development, Education, Recreation or a related field.
Experience in upscale/high-hospitality environment.
Experience in the operation of a child development center with a focus on physical fitness for youth.
Benefits
Time Off & Retirement
Paid Time Off
401(k) with company match up to 3%
Value Sharing (Profit sharing)
Holiday Bonus
Paid Parental Leave
Health & Wellness:
Comprehensive health, vision, and dental insurance
HSA and FSA enrollment options
Short- & Long-Term Disability options
Life Insurance: Basic coverage equivalent to annual income, with voluntary options for additional coverage
Long-Term Care options: Coverage up to 50% of annual income
Accident and Critical Illness Insurance
EAP (Employee Assistance Program)
Pet Insurance through MetLife
Employee Perks:
Free workout privileges
Employee discounts in the Pro Shop, Spa & Salon services and in the Market
Parking and transit benefits (pre-tax deduction)
Access to Tickets at Work discounts
Tuition reimbursement
Diversity, Inclusion, and Belonging Matters:
East Bank Club commits to a culture of inclusion and belonging characterized by connection across our similarities and differences. We honor the dignity of all employees by enabling each to reach their fullest potential and, by doing so, better serve our members. We serve a diverse group of members and recognize the importance of diversity and inclusion in enriching the employee and member experience required to support our mission. EBC is committed to attracting, retaining, and developing employees with varying identities and backgrounds.
East Bank Club is an Equal Opportunity Employer and drug/smoke-free workplace.
Job Description
Are you passionate about food, hospitality, and fitness? East Bank Club is looking to add a Busser to our team!
The Grill is one of our members favorite food spots at EBC, open daily for breakfast, lunch and dinner offering delicious, healthy and convenient meals. As a Busser, you will clean and coordinate tables for the bar and dining room while maintaining the workability and organization of the Grill line.
Pay Rate: $13.12 per hour, plus tips
PM Part-time Shifts:
Monday: off
Tuesday: off
Wednesday: off
Thursday: 4:00-10:30pm
Friday: 4:00-10:30pm
Saturday: 9:00am-4:00pm
Sunday: 9:00am-4:00pm
AM Full-time Shifts:
Monday: off
Tuesday: 7:00am-3:30pm
Wednesday: 7:00am-3:30pm
Thursday: 7:00am-3:30pm
Friday: 7:00am-3:30pm
Saturday: 7:00am-3:30pm
Sunday: off
Weekend availability is required.
Responsibilities
Setting up tables by placing clean tablecloths and tableware
Refilling water glasses and lightening candelabras and lighting candles on the table
Removing used dishes and silverware from the table as needed
Clearing tables of dishes throughout the course of meal
Making sure the dining area is clean and organized
Restocking supplies in the dining area as required
Assisting the wait staff as needed
Requirements
Prior experience as a busser in a busy restaurant or dining environment
Ability to work well in a team environment
Excellent communication and customer service skills
Physical stamina and ability to stand and walk for long periods of time
Familiarity with sanitation regulations and food safety guidelines
Availability to work flexible hours, including nights and weekends
Knowledge of dining room service techniques and procedures
Benefits
Time Off & Retirement
Paid Time Off
401(k) with company match up to 3%
Value Sharing (Profit sharing)
Holiday Bonus
Paid Parental Leave
Health & Wellness:
Comprehensive health, vision, and dental insurance
HSA and FSA enrollment options
Short- & Long-Term Disability options
Life Insurance: Basic coverage equivalent to annual income, with voluntary options for additional coverage
Long-Term Care options: Coverage up to 50% of annual income
Accident and Critical Illness Insurance
EAP (Employee Assistance Program)
Pet Insurance through MetLife
Employee Perks:
Free workout privileges
Employee discounts in the Pro Shop, Spa & Salon services and in the Market
Parking and transit benefits (pre-tax deduction)
Access to Tickets at Work discounts
Tuition reimbursement
Diversity, Inclusion, and Belonging Matters:
East Bank Club commits to a culture of inclusion and belonging characterized by connection across our similarities and differences. We honor the dignity of all employees by enabling each to reach their fullest potential and, by doing so, better serve our members. We serve a diverse group of members and recognize the importance of diversity and inclusion in enriching the employee and member experience required to support our mission. EBC is committed to attracting, retaining, and developing employees with varying identities and backgrounds.
East Bank Club is an Equal Opportunity Employer and drug/smoke-free workplace.
Nail Artist
Chicago, IL job
Do you have a passion for beauty, wellness, and hospitality? Love providing outstanding customer service? If so, we have an opportunity for you! As a Nail Artist at East Bank Club, you will join a team of hospitality professionals who are committed to providing exceptional service to members. East Bank Club is a leading fitness, social, and dining destination in Chicago's River North neighborhood. With its outstanding reputation, the Club is an institution that has set the standard for excellence in the fitness industry. As a Nail Artist, you will have an opportunity to leverage your creativity and passion for beauty to enhance the experience of our clients.
Rate of Pay: 30% commission, plus $6.40 per hour and gratuity. Commission structure: 30% of service revenue. Estimated earnings range: $25-30 per hour based on typical services volume. 10% commission on product sales.
Full-time Schedule:
Monday: 9:00am-5:00pm
Tuesday: 9:00am-5:00pm
Wednesday: 1:00-8:00pm
Saturday: 8:00am-5:00pm
Sunday: 8:00am-4:00pm
Must be available to work weekends and holidays.
Responsibilities:
Be on time for your shift, prompt with each appointment and perform services within the appropriate time allotted for the service.
Deliver excellent customer service and build rapport with clients.
Provide a variety of nail care services including manicures, pedicures, and gel polish.
Stay up-to-date with industry trends, products, and techniques.
Sanitize equipment and maintain a clean and organized work area.
Manage inventory and order supplies as needed.
Participate in training programs and attend staff meetings.
Requirements
Minimum of 2 years of experience in a similar role.
Illinois Nail Technician license.
Knowledge of nail care products, tools, and techniques.
Excellent communication and interpersonal skills.
Detail-oriented and able to multitask.
Ability to work in a fast-paced, team-oriented environment.
Flexibility to work weekends, evenings, and holidays as needed.
Must be able to lift up to 25 lbs.
Must be able to sit or stand for sustained periods of time.
Ability to make movements with fingers, hands, wrists, and arms.
Ability to grasp and reach, sometimes above shoulder level.
Ability to stoop, kneel and crouch.
Benefits
Time Off & Retirement:
Paid Time Off
401(k) with company match up to 3%
Value Sharing (Profit sharing)
Holiday Bonus
Health & Wellness:
EAP (Employee Assistance Program)
Pet Insurance through MetLife
Employee Perks:
Free workout privileges
Employee discounts in the Pro Shop, Spa & Salon services and in the Market
Parking and transit benefits (pre-tax deduction)
Access to Tickets at Work discounts
Diversity, Inclusion, and Belonging Matters:
East Bank Club commits to a culture of inclusion and belonging characterized by connection across our similarities and differences. We honor the dignity of all employees by enabling each to reach their fullest potential and, by doing so, better serve our members. We serve a diverse group of members and recognize the importance of diversity and inclusion in enriching the employee and member experience required to support our mission. EBC is committed to attracting, retaining, and developing employees with varying identities and backgrounds.
East Bank Club is an Equal Opportunity Employer and drug/smoke-free workplace.
Auto-ApplyMarket Prep Cook
Chicago, IL job
Are you passionate about food, hospitality, and fitness? East Bank Club is looking to add a Market Prep Cook for our hot bar! The Market Prep Cook is responsible for the preparation, cooking, and servicing of all hot bar menu items. You will maintain all food products at proper holding temperatures and ensure the cleanliness and organization of the assigned station.
Rate of Pay: $20.00 per hour. This role is considered entry-level.
Full-time Schedule:
1:00-9:30pm
Job Responsibilities:
Preparation, cooking, and servicing of all menu items.
Maintain service, production, and preparation specials on all menu items.
Maintain all food products at proper holding temperatures.
Keep area neat and organized at all times - Products properly labeled, dated, and rotated - Coolers clean and organized at all times.
Proper requisitioning and transfer of all needed items for the station.
All other job duties as assigned by management.
Requirements
Must be authorized to work in the USA. We use E-Verify.
Previous experience in high-volume broiler, sauté, and cold food production is highly desired.
Culinary degree is a plus.
Good knife skills.
Must be positive, collaborative, and committed to healthy communication and quality work.
Must have availability to work evening shifts, mid-shift, morning shifts and this is including weekends and holidays.
Must be able to lift 50lbs.
Must be on your feet for the majority of the shift.
Ability to make movements with fingers, hands, wrists, and arms.
Ability to grasp and reach, sometimes above shoulder level.
Ability to stoop, kneel and crouch.
Benefits
Time Off & Retirement
Paid Time Off
401(k) with company match up to 3%
Value Sharing (Profit sharing)
Holiday Bonus
Paid Parental Leave
Health & Wellness:
Comprehensive health, vision, and dental insurance
HSA and FSA enrollment options
Short- & Long-Term Disability options
Life Insurance: Basic coverage equivalent to annual income, with voluntary options for additional coverage
Long-Term Care options: Coverage up to 50% of annual income
Accident and Critical Illness Insurance
EAP (Employee Assistance Program)
Pet Insurance through MetLife
Employee Perks:
Free workout privileges
Employee discounts in the Shop, Spa & Salon services and in the Market
Parking and transit benefits (pre-tax deduction)
Access to Tickets at Work discounts
Tuition reimbursement
Diversity, Inclusion, and Belonging Matters:
East Bank Club commits to a culture of inclusion and belonging characterized by connection across our similarities and differences. We honor the dignity of all employees by enabling each to reach their fullest potential and, by doing so, better serve our members. We serve a diverse group of members and recognize the importance of diversity and inclusion in enriching the employee and member experience required to support our mission. EBC is committed to attracting, retaining, and developing employees with varying identities and backgrounds.
East Bank Club is an Equal Opportunity Employer and drug/smoke-free workplace.
Auto-ApplyMen's Locker Room Supervisor
Chicago, IL job
The Men's Locker Room Supervisor leads by example to create an elegant, relaxing, and memorable experience for members and guests. This role fosters the Club's culture through leadership, integrity, creativity, and hospitality, supporting Managers in maintaining operational excellence, cleanliness, and team development.
Success requires hands-on leadership, clear communication, and a commitment to Forbes-level service standards, ensuring the locker room reflects the Club's dedication to comfort, care, and world-class service.
Pay Rate: $21.25 per hour. This position is considered entry level.
Full-time Schedule:
Sunday: off
Monday: off
Tuesday: 3:30-11:00pm
Wednesday: 3:30-11:00pm
Thursday: 3:30-11:00pm
Friday: 3:30-11:00pm
Saturday: 1:00-9:00pm
Responsibilities:
Leadership & Member Experience
Lead by example with a professional, gracious, and service-oriented presence.
Ensure staff consistently delivers the Club's hospitality standards and embodies our core values.
Handle member interactions and service recovery with professionalism and urgency.
Foster a positive, inclusive, and motivated team culture, while demonstrating reliability, integrity and a strong work ethic that inspires others.
Team Management & Development
Supervise, coach, and train staff to achieve consistent Forbes-level service.
Support scheduling, manage daily staffing needs, and control overtime.
Conduct on-the-floor training to reinforce best practices and high standards.
Communicate and enforce policies, ensuring alignment with Club procedures.
Provide timely feedback to management on performance issues or areas of opportunity.
Assign and monitor special projects and daily tasks with clear expectations and deadlines.
Locker Operations
Maintain locker areas to the highest standards of cleanliness and functionality.
Support locker sales, audits, billing accuracy, and recordkeeping.
Identify and recommend process improvements.
Retain & Product Oversight
Maintain retail and complimentary product inventory; ensure displays are clean, stocked, and refreshed monthly.
Educate staff on all locker room retail offerings and spa services.
Collaborate with Spa and Locker Room management for product training and implementation.
Contribute creative ideas to enhance the member experience.
Daily Operations & Facility Care
Conduct daily walkthroughs to ensure cleanliness, safety, and presentation meet Club standards.
Train attendants in proper housekeeping procedures, safety, and environmental awareness.
Ensure completion and accuracy of daily floor checklists.
Oversee lost and found procedures and coordinate timely delivery for management office documentation.
Communicate effectively with other supervisors and managers for seamless shift transitions.
Support Spa scheduling or administrative needs as requested.
Administrative Duties
Utilize point-of-sale and related systems accurately and efficiently.
Contribute to departmental reports, audits, and goal achievement.
Other tasks as assigned by the Operations Manager/MLR Manager, COO, or Senior Leader.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that may be required by the employee.
Requirements
Physical Requirements
Ability to stand for extended periods and lift up to 25 pounds.
Frequent reaching, grasping, and use of hands, wrists, and arms.
Occasional stooping, kneeling, crouching, or ladder use for stocking needs.
Comfortable working around cleaning agents and light fragrances used in the locker room and spa.
Qualifications
Requires:
Minimum 2 years of supervisory experience, preferably in a luxury hospitality, wellness, or upscale service environment.
Demonstrated leadership ability with a positive, team-oriented approach.
Strong strategic thinking and problem-solving skills; able to analyze and address issues quickly and effectively.
Excellent organizational, written, and verbal communication skills.
Proficient in Microsoft Office Suite and point-of-sale systems.
Ability to multitask, manage multiple priorities, and perform well under pressure in a fast-paced, service-driven setting.
Preferred/Plus:
Experience leading teams of 6 or more employees.
Proven success in training and developing high-performing teams.
Background in luxury hospitality, wellness, or club operations.
Benefits
Time Off & Retirement
Paid Time Off
401(k) with company match up to 3%
Value Sharing (Profit sharing)
Holiday Bonus
Paid Parental Leave
Health & Wellness:
Comprehensive health, vision, and dental insurance
HSA and FSA enrollment options
Short- & Long-Term Disability options
Life Insurance: Basic coverage equivalent to annual income, with voluntary options for additional coverage
Long-Term Care options: Coverage up to 50% of annual income
Accident and Critical Illness Insurance
EAP (Employee Assistance Program)
Pet Insurance through MetLife
Employee Perks:
Free workout privileges
Employee discounts in the Pro Shop, Spa & Salon services and in the Market
Parking and transit benefits (pre-tax deduction)
Access to Tickets at Work discounts
Tuition reimbursement
Diversity, Inclusion, and Belonging Matters:
East Bank Club commits to a culture of inclusion and belonging characterized by connection across our similarities and differences. We honor the dignity of all employees by enabling each to reach their fullest potential and, by doing so, better serve our members. We serve a diverse group of members and recognize the importance of diversity and inclusion in enriching the employee and member experience required to support our mission. EBC is committed to attracting, retaining, and developing employees with varying identities and backgrounds.
East Bank Club is an Equal Opportunity Employer and drug/smoke-free workplace.
Auto-Apply
Oversee and supervise kitchen in all phases of food storage, production, purchasing, requisitioning and sanitation
Ensure that all areas of the kitchen are ready for projected daily business
Drive each shift to maximize production
Handle personnel questions as they occur
Be part of a team that wants to create a dining experience that is on par with the club culture
Drive to help us all get better at what we do and to contribute to the greater good of our team
Have a passion for reaching for excellence with the idea that we can always do better
Must be willing to take on other areas as a team player at all times
Be open minded to different approaches and feedback
Help our community to live well
Starting rate: $60,000-70,000 annually
Essential Functions:
Opening/Closing
Performs opening, closing and side work duties as instructed and according to club guidelines
Daily Operations
Give direction in all areas of the kitchen including dish, prep, receiving, cooks and culinary supervisors
Learn and practice our Mission and Core Values
Ensure proper DOH protocols for hot holding, cold holding and labelling
Ensure all Walk-ins are cleaned and organized throughout each shift
Prepare food to specification of the operation
Must be able to work and keep calm under pressure
Ensure freshness and quality of all menu items
Supervise line production at necessary times (expedite service)
Cooperate with front of house manager to ensure best possible service for the Members
Maintain Floor Operations
Ensure all areas are ready for service
Menu planning and execution within budgetary guidelines
Management of Staff
Supervise all hourly staff daily. Focus on specific outlet assigned for any given day
Resolve employee issues in conjunction with EC, HR and F&B Director
Assign, direct, or change job assignments as necessary
Verbal counsel and discipline employees; recommend any formal discipline to EC and F&B Director
Review employees as needed: 45-day, 90-day and annual reviews
Maintain proper Payroll protocols
Lead and inspire daily
Other Job Functions
All other job duties as assigned by management. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.
Requirements
Previous experience in Purchasing and Receiving for a multi-function F&B operation
5+ years of supervisor or lead cook experience in restaurant, hotel or country club settings
Maintain proper food certifications specific to Chicago Laws
Ability to be a leader with a desire to educate and empower team members, creating accountability standards
Strong attention to operational and administrative detail
Exemplary interpersonal communication skills
Team player with enthusiastic outlook and creative mind
Ability to work well with others and be open to change and growth
Understand the idea of diversity, inclusion and belonging as part of our culture at EBC
Be able to contribute daily to improving or modifying our offerings
Contribute to long-term culinary strategy and growth
Huge understanding that there is no line between front and back of house. We are all working for the same result. To take care of our members on a daily basis
Ability to be available for holidays and weekends. Flexible with schedule
Must be able to lift 50lbs
Must have the ability to stand for prolonged periods of time
Benefits
Time Off & Retirement
Paid Time Off
401(k) with company match up to 3%
Value Sharing (Profit sharing)
Holiday Bonus
Paid Parental Leave
Health & Wellness:
Comprehensive health, vision, and dental insurance
HSA and FSA enrollment options
Short- & Long-Term Disability options
Life Insurance: Basic coverage equivalent to annual income, with voluntary options for additional coverage
Long-Term Care options: Coverage up to 50% of annual income
Accident and Critical Illness Insurance
EAP (Employee Assistance Program)
Pet Insurance through MetLife
Employee Perks:
Free workout privileges
Employee discounts in the Shop, Spa & Salon services and in the Market
Parking and transit benefits (pre-tax deduction)
Access to Tickets at Work discounts
Tuition reimbursement
Diversity, Inclusion, and Belonging Matters:
East Bank Club commits to a culture of inclusion and belonging characterized by connection across our similarities and differences. We honor the dignity of all employees by enabling each to reach their fullest potential and, by doing so, better serve our members. We serve a diverse group of members and recognize the importance of diversity and inclusion in enriching the employee and member experience required to support our mission. EBC is committed to attracting, retaining, and developing employees with varying identities and backgrounds.
East Bank Club is an Equal Opportunity Employer and drug/smoke-free workplace.
Auto-ApplyEsthetician
Chicago, IL job
Do you have a passion for skincare and beauty? Love providing outstanding customer service? If so, we have an opportunity for you!
The Esthetician will provide exceptional skincare services to our members and guests. As an Esthetician, you will perform facials, body treatments, waxing services, and other skincare treatments while ensuring the highest level of customer satisfaction. Your knowledge of skincare products and procedures will help provide personalized recommendations to clients, ensuring they achieve their skincare goals.
Pay Rate: $6.50 per hour and gratuity plus:
25% commission on Spa services
10% commission on Spa products sold
Estimated earnings range: $50-55 per hour based on typical services volume.
Job Responsibilities:
Be on time for your shift, prompt with each appointment, and perform services within the appropriate time allotted for the service.
Treat members, guests & employees with fairness, integrity, positivity, and consistency.
Provide a world-class experience by offering a warm greeting, conducting a thorough skin analysis, customizing facials and treatments to address specific skincare concerns, and providing appropriate product recommendations.
Maintain cleanliness and organization of treatment rooms and work areas.
Adhere to all industry regulations regarding health and safety protocols.
Stay up-to-date with the latest skincare trends, products, and treatments.
Build and maintain client relationships through exceptional service and follow-up.
Collaborate with other team members to ensure a seamless and holistic approach to overall wellness and beauty services.
Attend all required staff meetings.
Requirements
Must be authorized to work in the USA. We use E-Verify.
Current State of Illinois esthetician license required.
Full body waxing experience, required.
Minimum three years of experience as an esthetician.
Hydrafacial experience, preferred.
Extensive knowledge of skincare products and services.
Strong communication and interpersonal skills.
Excellent customer service and hospitality mindset.
Ability to work well in a team environment.
Flexible schedule, including availability to work holidays, evenings and weekends.
Ability to lift up to 25lbs and perform physical tasks such as standing, bending, and reaching.
Prior experience working in a luxury spa or salon is preferred.
Benefits
Time Off & Retirement
Paid Time Off
401(k) with company match up to 3%
Value Sharing (Profit sharing)
Holiday Bonus
Paid Parental Leave
Health & Wellness:
Comprehensive health, vision, and dental insurance
HSA and FSA enrollment options
Short- & Long-Term Disability options
Life Insurance: Basic coverage equivalent to annual income, with voluntary options for additional coverage
Long-Term Care options: Coverage up to 50% of annual income
Accident and Critical Illness Insurance
EAP (Employee Assistance Program)
Pet Insurance through MetLife
Employee Perks:
Free workout privileges
Employee discounts in the Pro Shop, Spa & Salon services and in the Market
Parking and transit benefits (pre-tax deduction)
Access to Tickets at Work discounts
Tuition reimbursement
Diversity, Inclusion, and Belonging Matters:
East Bank Club commits to a culture of inclusion and belonging characterized by connection across our similarities and differences. We honor the dignity of all employees by enabling each to reach their fullest potential and, by doing so, better serve our members. We serve a diverse group of members and recognize the importance of diversity and inclusion in enriching the employee and member experience required to support our mission. EBC is committed to attracting, retaining, and developing employees with varying identities and backgrounds.
East Bank Club is an Equal Opportunity Employer and drug/smoke-free workplace.
Auto-ApplyMassage Therapist - Men's Spa
Chicago, IL job
Do you have a passion for health and wellness? Love providing outstanding customer service? If so, we have an opportunity for you!
The Massage Therapist - Men's Spa is responsible to ensure our members and guests receive a warm, friendly, and professional interaction on every visit. As a Massage Therapist - Men's Spa, you will provide massage services to members and guests to help them live well.
Pay Rate: $7.00 per hour and gratuity plus:
35% commission on Spa services
10% commission on Spa products sold
Estimated earnings range: $45-50 per hour based on typical services volume.
Job Responsibilities:
Deliver a high level of hospitality & integrity, while providing a world-class experience, to help our members live well.
Treat members, guests & employees with fairness, integrity, positivity, and consistency.
Ensure a positive client experience at all contact points.
Deliver consistent, professional services which may include but not be limited to: warm greeting, beverage offering, initial consultations to ascertain clients' wants and needs, confirming comfort levels, showing interest in the client, and performing various massage services. Understand client's mood for conversation versus relaxation.
Ability to do customized modalities, including deep tissue, Swedish, therapeutic, sports.
Discuss any concerns and preferences prior to beginning service and refuse services if skin or body does not appear to be healthy enough to withstand service.
Strong time management skills.
Maintain proper sanitization of hands, tools, and equipment used.
Maintain cleanliness standards throughout shift of designated station(s) or room.
Perform service timings of 25, 50 and 80 minute massages.
Support the Spa Manager/Director & staff in daily operations.
Attend trainings and meetings as scheduled.
Requirements
Must be authorized to work in the USA. We use E-Verify.
Must ensure Massage Therapy license is active and current.
Must have previous experience in a luxury spa.
Ability to perform customized massage including deep tissue sessions.
Ability to work well with others under pressure.
Ability to work in a fast-paced environment.
Schedule flexibility.
Must be able to lift up to 25 lb.
Ability to grasp and reach, sometimes above shoulder level
Ability to stoop, kneel and crouch.
Ability to make movements with fingers, hands, wrists, and arms.
Benefits
Spa Department Specific:
40% off Spa products and services
Regular breaks between clients
100% pay for no show clients
Built in membership clientele
Premium Products
Time Off & Retirement:
Paid Time Off
401(k) with company match up to 3%
Value Sharing (Profit sharing)
Holiday Bonus
Health & Wellness:
EAP (Employee Assistance Program)
Pet Insurance through MetLife
Employee Perks:
Free workout privileges
Employee discounts in the Pro Shop, Spa & Salon services and in the Market
Parking and transit benefits (pre-tax deduction)
Access to Tickets at Work discounts
Diversity, Inclusion, and Belonging Matters:
East Bank Club commits to a culture of inclusion and belonging characterized by connection across our similarities and differences. We honor the dignity of all employees by enabling each to reach their fullest potential and, by doing so, better serve our members. We serve a diverse group of members and recognize the importance of diversity and inclusion in enriching the employee and member experience required to support our mission. EBC is committed to attracting, retaining, and developing employees with varying identities and backgrounds.
East Bank Club is an Equal Opportunity Employer and drug/smoke-free workplace.
Auto-ApplyLifeguard/Swim Instructor
Chicago, IL job
East Bank Club is seeking experienced and enthusiastic Lifeguard/Swim Instructors to join our team. As a Lifeguard/Swim Instructor, you will be responsible for instructing swimming lessons to individuals of all ages and skill levels, as well as responsible for ensuring its members have a safe and enjoyable time in the water. You will be tasked with ensuring a safe and enjoyable experience for all participants while teaching proper swim techniques and water safety.
Pay Rate:
Lifeguard Hourly Rate: $17.00
Swim Instructor: 100% commission. Commission structure: 40% of service revenue. Estimated earnings range: $24-33 per hour based on typical services volume.
Privates
30 minutes $16.00
60 minutes $32.00
Semi-privates
30 minutes $18.40
60 minutes $36.80
Youth groups
30 minutes $15.00
Job Responsibilities:
Greet and assist members utilizing the pool area
Observe assigned pool and surrounding area
Enforce all posted pool guidelines
Enforce Children's Rules and age restrictions
Assist Aerobics and Swim Instructors in setting up or facilitating classes including taking attendance
Relay any member relations problems to management
Develop and implement swim lesson plans
Provide individual and group instruction to participants of all ages and skill levels
Assess participant abilities and adjust instruction as needed
Ensure a safe and positive learning environment
Enforce safety rules and guidelines
Communicate effectively with participants and their parents/guardians
Maintain accurate records of participant progress
Attend required meetings and training sessions
Assist with swim team or special aquatic events, as needed
Requirements
Requirements
Must be authorized to work in the USA. We use E-Verify.
Previous lifeguarding and swim instruction experience preferred.
American Red Cross Water Safety Instructor certification or equivalent preferred.
First Aid and CPR certification required (can be obtained after hire).
This is a year-round position (not seasonal). If hired, your start date shall not surpass 3 weeks from the initial offer. Weekday and weekend availability is required during the months of August and September. This role will be expected to work at least one evening and one weekend shift per week.
Benefits
Time Off & Retirement
Paid Time Off
401(k) with company match up to 3%
Value Sharing (Profit sharing)
Holiday Bonus
Paid Parental Leave
Health & Wellness:
Comprehensive health, vision, and dental insurance
HSA and FSA enrollment options
Short- & Long-Term Disability options
Life Insurance: Basic coverage equivalent to annual income, with voluntary options for additional coverage
Long-Term Care options: Coverage up to 50% of annual income
Accident and Critical Illness Insurance
EAP (Employee Assistance Program)
Pet Insurance through MetLife
Employee Perks:
Free workout privileges
Employee discounts in the Pro Shop, Spa & Salon services and in the Market
Parking and transit benefits (pre-tax deduction)
Access to Tickets at Work discounts
Tuition reimbursement
Diversity, Inclusion, and Belonging Matters:
East Bank Club commits to a culture of inclusion and belonging characterized by connection across our similarities and differences. We honor the dignity of all employees by enabling each to reach their fullest potential and, by doing so, better serve our members. We serve a diverse group of members and recognize the importance of diversity and inclusion in enriching the employee and member experience required to support our mission. EBC is committed to attracting, retaining, and developing employees with varying identities and backgrounds.
East Bank Club is an Equal Opportunity Employer and drug/smoke-free workplace.
Auto-Apply