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Fitting room attendant skills for your resume and career

Updated January 8, 2025
3 min read
Below we've compiled a list of the most critical fitting room attendant skills. We ranked the top skills for fitting room attendants based on the percentage of resumes they appeared on. For example, 42.6% of fitting room attendant resumes contained sales floor as a skill. Continue reading to find out what skills a fitting room attendant needs to be successful in the workplace.

15 fitting room attendant skills for your resume and career

1. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how fitting room attendants use sales floor:
  • Maintained clean fitting rooms Delivered excellent guest service Provided sales floor support Answered internal and external phone calls and transferred them appropriately
  • Stocked sales floor-Assisted customers-Maintained organization of the sales floor-Worked on feet all day-Operated cash register

2. Basic Math

Here's how fitting room attendants use basic math:
  • Operated Point of Sale System via processing sales, basic mathematics, and completing records.
  • Used basic math skills to add, subtract and total sales.

3. Apparel

Apparel is anything worn especially formal clothes; outerwear; garments; attire; raiment worn on an important occasion to protect, wrap, adorn or beautify the body. Apparel also refers to clothing of a specific type that is sold in stores. Product categories include everything from basic items like underwear, badges, jewelry to luxury items. The general classification of clothing is as follows: men's wear, women's wear, children's wear, and others.

Here's how fitting room attendants use apparel:
  • Maintained merchandise within apparel department in accordance with company policies.
  • Maintained record of inventory as customers fit apparel.

4. Sales Associates

Here's how fitting room attendants use sales associates:
  • Communicate and coordinate with sales associates to provide the highest level of customer service.
  • Assisted sales associates with ringing up customers and closing.

5. Loss Prevention

The steps taken by a business to prevent theft is called loss prevention. There are multiple methods for loss prevention for example usage of automated cash handling, secure physical location, product security staff buy-in, and attentive customer service.

Here's how fitting room attendants use loss prevention:
  • Protected company assets through effective inventory control and Loss Prevention practices
  • Performed loss prevention protocol to minimize external theft.

6. Guest Service

Here's how fitting room attendants use guest service:
  • Worked with other team members to maintain the neat appearance of the store and provide great guest service.
  • Worked as back-up guest service associate when necessary to help process guests orders, and returns quickly.

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7. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how fitting room attendants use customer service:
  • Provide friendly and helpful customer service and encouraging customers to purchase selected clothing.
  • Provided excellent customer service in a fast-paced environment, including appeasing angry customers.

8. Inventory Control

Here's how fitting room attendants use inventory control:
  • Worked in the fitting room helping customers, as well as completing hourly checks for security procedures and inventory control.
  • Assisted customers with clothing selections while maintaining inventory control strategies at fitting rooms.

9. Direct Calls

Direct calls are connections established with a previous customer or client, most likely a subscriber.

Here's how fitting room attendants use direct calls:
  • Answer and direct calls to certain department, interact with customers, zoning the department, keeping area clean.
  • Answer phones and direct calls accordingly as well as making any announcements on PA system.

10. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how fitting room attendants use pos:
  • Discounted items using portable POS system and moved items to correct location.
  • Exceeded daily, weekly and monthly POS goals.

11. Transferring Calls

Here's how fitting room attendants use transferring calls:
  • Answered telephone for entire facility and routes calls to appropriate person or department by paging or transferring calls.
  • Answer incoming calls, greeting callers, providing information, transferring calls or taking messages as necessary.

12. Customer Inquiries

Here's how fitting room attendants use customer inquiries:
  • Assign dressing room facilities to customers, Answer customer inquiries about the fitting room.
  • Addressed customer inquiries and provided information on merchandise and store policies.

13. Customer Complaints

Here's how fitting room attendants use customer complaints:
  • Resolved customer complaints regarding services, products, or personnel, escalating situations as necessary.
  • Resolved customer complaints over phone and in-person.

14. Stock Room

A stock room is a room where a company's goods are stored. It is a room where products or materials are kept until they are needed: Less stock is kept on the shop floor and more in the stockroom.

Here's how fitting room attendants use stock room:
  • Retrieved clothing for restocking from stock room and prepared them for display to include folding and hanging on hangers.
  • Tagged all incoming merchandise organized merchandise in the stock room, assisted shoppers in the floor.

15. Telephone Calls

Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.

Here's how fitting room attendants use telephone calls:
  • Answered telephone calls, transcribed messages, transferred calls, and operated overhead paging system.
  • Answered all telephone calls, directing the customer to the appropriate department.
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List of fitting room attendant skills to add to your resume

Fitting room attendant skills

The most important skills for a fitting room attendant resume and required skills for a fitting room attendant to have include:

  • Sales Floor
  • Basic Math
  • Apparel
  • Sales Associates
  • Loss Prevention
  • Guest Service
  • Customer Service
  • Inventory Control
  • Direct Calls
  • POS
  • Transferring Calls
  • Customer Inquiries
  • Customer Complaints
  • Stock Room
  • Telephone Calls
  • Front End
  • Clean Environment
  • Merchandise Selection
  • Floor Stock
  • Fitness Room
  • Store Calls
  • Multi-Line Phone System
  • Cash Drawers
  • Quality Customer Service
  • Customer Assistance
  • Credit Card Transactions
  • Store Merchandise
  • Sort Merchandise

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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