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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Des Moines, IA | $30,360 | $14.60 |
| 2 | Saginaw, MI | $30,163 | $14.50 |
| 3 | Erie, PA | $29,173 | $14.03 |
| 4 | Wichita, KS | $28,889 | $13.89 |
| 5 | Lincoln, NE | $28,699 | $13.80 |
| 6 | Fargo, ND | $28,575 | $13.74 |
| 7 | Columbia, MO | $28,237 | $13.58 |
| 8 | Akron, OH | $27,953 | $13.44 |
| 9 | Henderson, NV | $27,831 | $13.38 |
| 10 | Columbus, GA | $27,217 | $13.09 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $40,009 | $19 | - |
| 2 | Customer Account Executive | $38,462 | $18 | - |
| 3 | Customer Solutions Specialist | $37,714 | $18 | - |
| 4 | Customer Care Consultant | $33,559 | $16 | - |
| 5 | Service Consultant | $33,279 | $16 | - |
| 6 | Service And Repair Technician | $32,252 | $16 | - |
| 7 | Customer Service Executive | $31,771 | $15 | - |
| 8 | Dispatch Technician | $31,705 | $15 | - |
| 9 | Customer Service Advocate | $31,230 | $15 | - |
| 10 | Customer Sales Specialist | $31,182 | $15 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | IDT | $35,890 | $17 | - |
| 2 | Atlantic Broadband | $35,402 | $17 | - |
| 3 | C Spire | $34,237 | $16 | - |
| 4 | ILD TELECOMMUNICATIONS | $33,331 | $16 | - |
| 5 | Page Plus Cellular | $30,155 | $15 | - |
| 6 | Northland Communications | $28,895 | $14 | - |
| 7 | Trizon | $28,721 | $14 | - |
| 8 | Cablevision | $28,700 | $14 | - |
| 9 | Spectrotel | $28,538 | $14 | - |
| 10 | Vyve Broadband | $28,350 | $14 | 4 |
| 11 | King TeleServices | $27,783 | $13 | - |
| 12 | AnswerNet | $27,706 | $13 | 5 |
| 13 | ETECH Communications | $27,192 | $13 | - |
| 14 | ACD Direct | $27,182 | $13 | 224 |
| 15 | InterMedia Advertising | $27,112 | $13 | - |
| 16 | PCCW Global | $26,836 | $13 | - |
| 17 | TeleDirect | $26,833 | $13 | - |
| 18 | S4 Communications | $25,971 | $12 | - |
| 19 | Argo Contact Centers | $25,366 | $12 | - |
| 20 | OnBrand24 | $25,013 | $12 | - |