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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Lincoln, NE | $27,059 | $13.01 |
| 2 | Sioux Falls, SD | $26,708 | $12.84 |
| 3 | Henderson, NV | $26,500 | $12.74 |
| 4 | Des Moines, IA | $26,271 | $12.63 |
| 5 | Boise, ID | $25,897 | $12.45 |
| 6 | Wichita, KS | $25,797 | $12.40 |
| 7 | Charlotte, NC | $25,526 | $12.27 |
| 8 | Cheyenne, WY | $25,474 | $12.25 |
| 9 | Fargo, ND | $24,954 | $12.00 |
| 10 | Charleston, SC | $24,647 | $11.85 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Executive Receptionist | $46,161 | $22 | - |
| 2 | Customer Service Expert | $40,009 | $19 | - |
| 3 | Customer Solutions Specialist | $37,714 | $18 | - |
| 4 | Telephone Representative | $37,117 | $18 | - |
| 5 | Service Writer | $35,454 | $17 | - |
| 6 | Service Consultant | $33,279 | $16 | - |
| 7 | Customer Service Executive | $31,771 | $15 | - |
| 8 | Customer Service Advocate | $31,230 | $15 | - |
| 9 | Customer Sales Specialist | $31,182 | $15 | - |
| 10 | Dispatch/Office Assistant | $30,941 | $15 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | IDT | $36,046 | $17 | - |
| 2 | Atlantic Broadband | $31,657 | $15 | - |
| 3 | C Spire | $30,502 | $15 | - |
| 4 | ILD TELECOMMUNICATIONS | $27,572 | $13 | - |
| 5 | S4 Communications | $26,823 | $13 | - |
| 6 | Page Plus Cellular | $25,779 | $12 | - |
| 7 | Northland Communications | $25,703 | $12 | - |
| 8 | Cablevision | $25,629 | $12 | - |
| 9 | Spectrotel | $25,477 | $12 | - |
| 10 | Vyve Broadband | $25,397 | $12 | 2 |
| 11 | Trizon | $25,370 | $12 | - |
| 12 | King TeleServices | $25,320 | $12 | - |
| 13 | AnswerNet | $25,303 | $12 | - |
| 14 | ACD Direct | $25,087 | $12 | 224 |
| 15 | TeleDirect | $25,042 | $12 | - |
| 16 | PCCW Global | $25,035 | $12 | - |
| 17 | InterMedia Advertising | $25,002 | $12 | - |
| 18 | ETECH Communications | $24,947 | $12 | - |
| 19 | Argo Contact Centers | $24,790 | $12 | - |
| 20 | OnBrand24 | $24,732 | $12 | - |