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Five Star Senior Living overview

Industry
Nursing and Residential Care
Revenue
Headquarters
Employees
19,000
Founded in
Website
Organization type
Public
Social media
Five Star Quality Care, Inc., a national healthcare and senior living provider, offers the highest quality of care and service. Five Star has two major operating divisions: Five Star Senior Living and Five Star Rehabilitation Services. The Five Star Senior Living division includes more than 260 Independent Living and Assisted Living facilities, Skilled Health Care facilities, and Continuing Care Retirement Communities. Five Star also offers outpatient health rehabilitation clinics at many of its facilities. Five Star is headquartered in Newton, Massachusetts.
The staff at Five Star Senior Living come from unusually diverse demographic backgrounds. The company is 65.9% female and 37.0% ethnic minorities. Despite its diversity in other areas, Five Star Senior Living employees are noticeably lacking in political diversity. It has an unusually high proportion of employees who are members of the Democratic Party, at 72.0%. Employees seem to enjoy working in an otherwise diverse workplace that is dominated by members of the Democratic Party. Five Star Senior Living has great employee retention with staff members usually staying with the company for 4.9 years.The average employee at Five Star Senior Living makes $37,881 per year. In comparison, some of its highest paying competitors, like Catholic Care Center, The Maplewood, and Presbyterian Manor, pay $41,256, $41,059, and $40,191, respectively.
Five Star Senior Living is an industry leader with 19,000 employees and an annual revenue of $934.6M that is headquartered in Newton, MA.

Five Star Senior Living's mission statement

To honor and enrich the journey of life, one experience at a time.

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3.8/5

Five Star Senior Living employee reviews

Based on 4 ratings

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Five Star Senior Living employee reviews

Five Star Senior Living employee reviews
3.8/5

Based on 4 ratings

Work at Five Star Senior Living? Share your experience.
Employee reviews
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3.0
A zippia user wrote a review on Mar 2024
Pros of working at Five Star Senior Living

I thought the pros of working at Five Star Senior Living are: Being able to serve and work with my loving Seniors, helping them to know their worth and they still matter regardless of their age and what may be going on in their body.

Cons of working at Five Star Senior Living

In my experience, the cons of working at Five Star Senior Living are...Communication, it seem even while changes are happening, we deal more with attitudes rather than real conversations of what may be happening in the job field. My experience I felt if you talked to someone about any problem you may have with the job, your ignored, or some leaders show non professional attitudes, which make it very hard to approach some management teams. Staff should not know if some other Staff has issues. We are all adults working as a team, no one should feel like they are a child or talked to as if they are a child.

Five Star Senior Living benefits

My favorite benefits at Five Star Senior Living are. None, I do not have any benefits.

What do you like best about Five Star Senior Living's CEO and the leadership team?

What I like best about the CEO, I can't really answer that question, because I never met the CEO and the leadership team, some of the team members can work on their professional attitudes a lot more and learn how to talk to their fellow co workers. After all we are a team and we need to learn how to work as a team.

How would you improve Five Star Senior Living's culture?

I would improve the company culture by being honest with families that are coming into the community. Our Seniors are here for a reason and that reason may be different depending on the family. Food does not meet the standards that these family have to pay in cost, a lot of the seniors getting laundry lost, beds are not being changed, trash sometimes is not being taken out, if something is going on with our Seniors, those needs of care is not met sometime in a timely matter. Ego's sometimes get in the way of the care of our Seniors. Listening, hearing , and doing helps our Seniors out, no matters where their mind may be at the time. All Seniors Matter!

How did you prepare for the Five Star Senior Living interview?

I prepared for my interview at Five Star Senior Living by going into my interview being me. Excited to work and serve our Seniors through the gifts that God has allowed me to use to bless someone's life. 3 years ago when I prepared for this job, my excitement was to make a difference in a Senior's life and when I left their homes there was a smile on each face that I served. I was just me. That's how I prepared for my interview.

How does your compensation at Five Star Senior Living compare to the industry average?

In my experience, the compensation at Five Star Senior Living when compared to the industry average is it doesn't compare. Your compensated more in the industry. Working with Seniors, have to truly be where your heart is because we are not compensated enough for all the trials you have to deal with, but the love and appreciation of our Seniors, pays a whole lot more than what we are compensated.

What's the diversity at Five Star Senior Living like?

The representation of diverse demographics within our organization is somewhat fair, I don't have any complaints. As long as we represent and respect the diverse demographics within the organization and continue to work together to make a better place for our Seniors.

What brings you the most joy at Five Star Senior Living?

Personally, the most fulfilling aspect of my work at Five Star Senior Living is...being able to put a smile on my Seniors faces, and being able to be that person they can depend on when they may need something. Hearing them say to me, I come to you because I know the job will get done. It gets overwhelming at times but knowing that my Seniors love and appreciate me brings me great joy.

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4.0
A zippia user wrote a review on Jul 2021
Pros of working at Five Star Senior Living

The residents are fabulous! They're amazingly interesting, and generally kind and generous. Then know me and ask about my kid, and seem to really care.

Cons of working at Five Star Senior Living

Management can be rather iffy. They could be kinder.

Five Star Senior Living benefits

Talking with and befriending the residents.

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3.0
A zippia user wrote a review on Aug 2020
Pros of working at Five Star Senior Living

the families/seniors

Cons of working at Five Star Senior Living

lack of transparency, two-faced leadership

Five Star Senior Living benefits

medical insurance

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The team at Five Star Senior Living

  • The key people at Five Star Senior Living is Jeffrey Leer.
Key people
Jeffrey Leer

Five Star Senior Living rankings

Five Star Senior Living is ranked #47 on the Best Health Care companies to work for in Massachusetts list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

Read more about how we rank companies.

Five Star Senior Living salaries

Average Five Star Senior Living salary
$37,881
yearly
$18.21 hourly
Updated March 14, 2024

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Five Star Senior Living diversity

9.8
Diversity score
We calculated Five Star Senior Living’s diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of Five Star Senior Living’s workforce.
Five Star Senior Living diversity summary. Zippia estimates Five Star Senior Living's demographics and statistics using a database of 30 million profiles. Zippia verifies estimates with BLS, Census, and current job openings data for accuracy. We calculated Five Star Senior Living's diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of Five Star Senior Living's workforce.
  • Five Star Senior Living has 19,000 employees.
  • 66% of Five Star Senior Living employees are women, while 34% are men.
  • The most common ethnicity at Five Star Senior Living is White (63%).
  • 15% of Five Star Senior Living employees are Hispanic or Latino.
  • 12% of Five Star Senior Living employees are Black or African American.
  • The average employee at Five Star Senior Living makes $37,881 per year.
  • Five Star Senior Living employees are most likely to be members of the democratic party.
  • Employees at Five Star Senior Living stay with the company for 4.9 years on average.

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Five Star Senior Living office locations

Five Star Senior Living is headquartered in Newton, MA

Biggest Five Star Senior Living locations

RankCityJob countAvg. salary
1Raleigh, NC37$34,562
2Austin, TX33$35,566
3Indianapolis, IN28$34,853
4Atlanta, GA22$33,641
5Phoenix, AZ21$37,970
6Boston, MA16$41,667
7Nashville, TN16$33,624
8Sacramento, CA13$43,616
9Columbus, OH8$34,980
10Denver, CO4$38,228

Five Star Senior Living financial performance

9.7
Performance score

We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

Five Star Senior Living currently has 934.6M in revenue. Five Star Senior Living's most recent quarter produced 182.7m (q3'2022).

Five Star Senior Living annual revenue

$1B
$1B
$849M
$566M
$283M
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Highest paying Five Star Senior Living competitors

Compare Five Star Senior Living salaries to competitors, including Catholic Care Center, The Maplewood, and Presbyterian Manor. Employees at Catholic Care Center earn the highest average yearly salary of $41,256. The salaries at The Maplewood average $41,059 per year, and the salaries at Presbyterian Manor come in at $40,191 per year.
RankCompanyAverage salaryJobs
1$41,2560
2$41,0590
3$40,1910
4$39,9200
5$39,4600
6$39,0600
7$39,0260
8$38,7000
9$38,5400
10$38,1760

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Zippia gives an in-depth look into the details of Five Star Senior Living, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Five Star Senior Living. The employee data is based on information from people who have self-reported their past or current employments at Five Star Senior Living. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Five Star Senior Living. The data presented on this page does not represent the view of Five Star Senior Living and its employees or that of Zippia.

Five Star Senior Living may also be known as or be related to FIVE STAR SENIOR LIVING INC, Five Star Quality Care, Five Star Senior Living, Five Star Senior Living Inc, Five Star Senior Living Inc., Five Star Senior Living, Inc. and Five Star Quality Care, Inc.